Инфраструктура и безопасность вакансии

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity As a Technical Expert, you will own the core build-out of the company's R&D Efficiency Platform, proactively identifying and eliminating risks across the delivery pipeline through CI/CD, DevSecOps, Change Management, and AI-Native upgrades—reducing delivery cost while improving quality and efficiency via platformization and automation. What You’ll Be Doing Build core capabilities of the R&D Efficiency Platform and onboard business systems to improve overall engineering efficiency and delivery quality; Design and optimize CI/CD pipelines (GitLab, Pipeline, ArgoCD), driving standardization, automation, and observability; Drive the AI-Native evolution of CI/CD , introducing AI Agent / LLM for intelligent code review, pipeline self-healing, smart test orchestration, and change-risk prediction; Build DevSecOps capabilities , embedding Shift-Left Security across the lifecycle with SAST, DAST, SCA, image/secret scanning, and security gates to ensure supply-chain security; Establish standardized Change Management , covering requests, risk assessment, approvals (CAB), canary releases, rollback, and change traceability; Apply Kubernetes, microservice governance (Nacos, Apollo, Kong), and Aliyun / AWS cloud services to ensure platform stability and scalability. What We Look For In You Solid Computer Science fundamentals (OS, networking, distributed systems, data structures & algorithms); Proficient in DevOps toolchains , CI/CD, Kubernetes, and microservice stacks; Familiar with DevSecOps concepts and security toolchains, understanding supply-chain security and compliance; Knowledge of AI / LLM in engineering-efficiency and CI/CD scenarios, with an AI-Native engineering mindset; Familiar with the Java stack, with broad awareness of multi-language and business-side technologies; Strong product sense, ownership, and ability to work under pressure; Fluent English communication for efficient cross-regional collaboration. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Обязанности: — Развертывание и поддержка облачной инфраструктуры в AWS (IaC через Terraform) — Администрирование…

Задачи: — Развертывание и поддержка облачной инфраструктуры в AWS (IaC через Terraform) — Администрирование кластеров Kubernetes (EKS) и управление деплоем через Helm — Настройка, оптимизация и защита пайплайнов в GitLab CI и GitHub Actions — Внедрение инструментов сканирования уязвимостей (SAST/DAST) и управление секретами в HashiCorp Vault — Настройка сквозного мониторинга и логирования (Prometheus, Grafana, ELK/Loki, Sentry), оперативное реагирование на инциденты — Участие во внедрении и поддержании практик информационной безопасности по стандарту ISO 27001 — Настройка и поддержка веб-серверов (Nginx), управление VPN, SSL/TLS сертификатами и DNS Требования: — Уверенное знание Linux (Ubuntu/RHEL) и владение Bash для автоматизации — Практический опыт работы с AWS (EKS, IAM, S3, RDS) и Ansible — Глубокое понимание процессов контейнеризации (Docker, Kubernetes) и автоматизации CI/CD — Понимание принципов сетевой безопасности, опыт работы с криптографическими протоколами и системами управления секретами — Знание принципов и практический интерес к внедрению стандартов безопасности ISO 27001 Условия: — Официальное оформление в соответствии с регламентом МФЦА (AIFC) — График работы 5/2, гибкий гибридный формат (сочетание офиса в Алматы и удаленки) с гибким началом дня — Стабильная заработная плата — Интересные и динамичные digital-проекты (включая AI-интеграции и масштабные веб-платформы) — Сильная техническая команда, минимум бюрократии и открытость к вашим технологическим инициативам

Задачи: — Развитие и поддержка IT-инфраструктуры в высоконагруженном гео распределенном проекте; — Обеспечение бесперебойной работы инфраструктуры и сервисов; — Сопровождение bare-metal кластеров k8s; — Сопровождение кластеров Clickhouse, Kafka, PostgreSQL, Aerospike; — Автоматизация процессов; — Обнаружение потенциальных проблем и участие в создании решения по их устранению; — Поиск, тестирование и внедрение новых решений, помогающих оптимизировать текущие процессы и повысить качество предоставляемых услуг; Требования: — Опыт администрирования Linux серверов; — Опыт администрирования Kubernetes; — Опыт администрирования ClickHouse, PostgreSQL, Redis; — Опыт работы с брокерами сообщений (Kafka); — Понимание принципов IaC; — Prometheus stack; — ELK/EFK; Будет плюсом: — Опыт работы с Aerospike; — Опыт использования GitLab CI; — Опыт автоматизации с помощью Ansible; — Владение любым языком программирования или скриптовым языком (Python, Bash, Go и др.); Условия: — Отсутствие дресс-кода и бюрократии; — Рабочий ноутбук на выбор: Mac или PC; — Покупка билетов до Кипра за счёт компании; — Помощь с переездом семьи из любого региона; — Рабочая виза для сотрудника и гостевая виза для членов семьи; — Предоставляем жильё на первый месяц; — Медицинская страховка и мобильная связь; — Бесплатные обеды и напитки; — Всегда полные корзины фруктов и всяких вкусняшек в офисе; — Бесплатные курсы английского и греческого языков; — Оплата занятий спортом; — Частичная оплата школ и детских садов.

Location: Hybrid - San Francisco, New York City, London About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We are looking for a Governance, Risk and Compliance (GRC) Analyst who wants to build GRC with AI, and you do not need to be an engineer to do it. We encourage and equip you to use AI tooling to build automations for audit evidence and customer security questionnaires, alongside assessing AI tools and vendors and managing audits. This is a hybrid role based in San Francisco, New York City, or London, with three days a week in the office. What you’ll do Assess AI tools and vendors against security, privacy, and compliance requirements, and run company compliance and ethics training Maintain the internal controls behind ISO 27001, System and Organization Controls 2 (SOC 2), Health Insurance Portability and Accountability Act (HIPAA), and Payment Card Industry Data Security Standard (PCI DSS) compliance, and drive remediation to completion with documented progress Use AI tooling to build automations that collect audit evidence, monitor controls, and draft security questionnaire responses, and report on controls maturity scores Manage annual audit deliverables, write treatment plans, and track completion across teams Answer customer compliance inquiries and maintain customer-facing security and compliance documentation What you need 3+ years supporting the audit lifecycle for SOC 2, ISO 27001, PCI DSS, or HIPAA in a cloud-based environment Applied security or privacy controls to AI systems or AI vendors, such as model access, data handling, or third-party risk review Built security policies and technical controls into the software development lifecycle (SDLC) with engineering partners Led compliance projects across multiple business units and seniority levels Bonus if you Built an automation or internal tool, with code or AI coding tools, even outside an engineering role Worked with AI governance frameworks such as ISO/IEC 42001 or the National Institute of Standards and Technology (NIST) AI Risk Management Framework Hold a Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), or Certified Compliance & Ethics Professional (CCEP) certification Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $134,000-$202,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is hiring a GRC Manager to own and modernize our governance, risk, and compliance program across both federal and commercial markets. This is a program-ownership role for someone who brings a modern, engineering-led approach to compliance — harnessing GRC engineering and AI to reduce manual effort and scale our programs. You will own Mattermost's compliance posture end to end, accountable for our federal readiness and commercial certifications, and you will modernize how we run them: automated, continuously monitored, and AI-native. You will do the hands-on compliance work while coordinating across internal stakeholders in engineering, infrastructure, and IT who implement controls, the external auditors who assess them, and the customers whose trust rests on the outcome. As the program scales, you will grow and lead the team behind it. What You'll Do Own and modernize Mattermost's compliance programs across federal and commercial markets Lead readiness, certification, and surveillance cycles across both programs Operate the risk management program end to end — from identification and assessment through treatment and acceptance Own the third-party and vendor risk management program, including security assessments and supply chain risk Apply GRC engineering and automation to replace manual evidence collection with continuous controls monitoring Build AI-native workflows to accelerate and improve the quality of recurring compliance work Maintain the control library, system security plans, POA&Ms, and policies Coordinate external audits from scoping through remediation Accelerate deal cycles by owning customer security questionnaires, trust center content, and reusable compliance artifacts Grow and lead the GRC team as the program scales What We're Looking For Bachelor's degree in computer science, information security, or related field — or significant professional GRC and compliance experience Proven senior-level experience in governance, risk, and compliance, security compliance, or IT audit, including direct ownership of a certification or authorization program Experience with U.S. Federal standards including CMMC and NIST series (800-171 / 800-53) Experience with ISO 27001 and SOC 2 Type II Experience operating a formal risk management program Experience running a third-party and vendor risk management program Experience owning customer-facing security assurance, including security questionnaires and trust center content Working knowledge of security controls for cloud environments (AWS, GCP, and/or Azure) Excellent written and verbal communication skills Nice to Have Professional GRC certifications such as CISA, CRISC, CISM, CISSP, or CIPP Experience working with AI platforms such as Claude, OpenAI, or Gemini Experience with compliance automation tooling such as Vanta or Drata, and continuous controls monitoring Direct experience applying AI or LLM-based workflows to GRC tasks Proficiency in no-code automation or scripting languages Past success in critical infrastructure industries including defense, cybersecurity, communications, or manufacturing How Success Is Measured CMMC Level 2 gap assessment and readiness roadmap delivered within first 90 days SOC 2 Type II and ISO 27001 audit cycles completed on time without slippage Manual evidence collection replaced with automated, continuously monitored controls Customer security questionnaires and trust center content maintained to unblock deal cycles GRC team grown and operating as a scalable, program-driven function Why Mattermost Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration AI-forward environment: We actively adopt and build AI-enabled workflows — you'll work with and on cutting-edge tooling Unique scope: Own the compliance program end to end across both federal and commercial markets at a high-growth Series B company Target Salary Range: $139,254-$168,318 Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role requires U.S. citizenship. Candidates must be located in the United States and eligible to obtain and maintain a U.S. government security clearance. For more information visit Security Clearances — United States Department of State Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain, Germany or Ireland. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience.1 In Ireland, the Base compensation range for this role is €117,600 - €141,120.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Задачи: — Обеспечивать надёжность и доступность сервисов на bare metal с Kubernetes поверх железа — Строить и поддерживать observability (Prometheus, Grafana, Loki): метрики, дашборды, алерты, SLO/SLI — Реагировать на инциденты, проводить post-mortem и устранять причины, а не симптомы — Тюнить PostgreSQL и другие БД под продакшен-нагрузку, искать боттлнеки — Поддерживать CI/CD (GHES, ArgoCD), снижать время и риск деплоев — Сетевая инфраструктура: маршрутизация, сегментация, балансировка нагрузки, безопасность — On-premise и air-gapped поставки (~10%) — Capacity planning и работа над снижением toil — Безопасность, которая не тормозит команду — Взаимодействие с командой разработки и инженерами клиентов Требования: — Глубокий опыт bare metal — без облачных абстракций — Понимание внутреннего устройства Kubernetes, а не только манифестов — Опыт устранения продакшен-инцидентов под давлением, умение быстро находить root cause — Тюнинг БД под нагрузкой (приоритет — PostgreSQL) — Опыт построения observability и систем алертинга с нуля — Опыт on-prem и air-gapped развёртываний — Сети: L2/L3, routing, firewall, VPN — Продакшен Linux troubleshooting — Подход security-mindset с балансом на скорость доставки — Высокая автономность при работе с незнакомым стеком — Видение инфраструктуры за пределами текущей задачи — Английский B2+ Будет плюсом: — Опыт с GPU-кластерами для AI — Ceph/ZFS/распределённые хранилища — Опыт hardening/compliance для гос. заказчиков — Air-gap CI/CD Не ищем: — YAML-инженеров, которые только применяют готовые манифесты. Нужен человек, который понимает, что происходит под капотом — и готов первым встать ночью, если что-то упало.

Задачи: - поддерживать и развивать Kubernetes-платформу и инфраструктурные сервисы; - автоматизировать рутинные операции и сокращать количество ручных процессов; - диагностировать и устранять инциденты на уровне Linux, сети, Kubernetes, CI/CD и приложений; - взаимодействовать с командами разработки по вопросам развертывания, диагностики и сопровождения инфраструктуры; - предлагать и внедрять улучшения в инфраструктуру, шаблоны, стандарты и внутренние DevOps-практики. Требования: - уверенные знания Linux и практический опыт администрирования; - опыт работы с Kubernetes; - опыт построения и сопровождения CI/CD-пайплайнов (GitLab CI или аналогичные инструменты); - навыки автоматизации с использованием Bash, Python, Go или другого языка программирования; - опыт работы с системами мониторинга и наблюдаемости: Prometheus, Grafana, Alertmanager, Loki, ELK, OpenSearch, Zabbix или аналогами; - умение анализировать метрики, логи и алерты для поиска первопричин инцидентов и их устранения; - стремление развивать инфраструктуру, оптимизировать процессы и внедрять современные DevOps-практики.

Задачи: — эксплуатация Kubernetes в production (HPA, requests/limits, network policies) — практическое применение CI/CD и GitOps — работа с Observability stack (метрики, алерты, дашборды, tracing, SLO/error-budget, runbook’и) — уверенный опыт с PostgreSQL и Redis (pooling, индексы, партиционирование, репликация, troubleshooting) — глубокое знание Terraform, Linux, сетей и TLS — работа с high-load или latency-sensitive системами (от 10k RPS, p95/p99 latency, bottleneck analysis, нагрузочное тестирование) — проектирование прогрессивных деплоев (canary/blue-green, feature flags, A/B infra) и миграций без даунтайма (strangler-fig, shadow/replay) — понимание IDP/platform-as-product подхода и построения golden-path платформ — написание архитектурных документов (ADR) и менторство других инженеров Требования: — опыт эксплуатации Kubernetes в production — практический опыт CI/CD и GitOps — опыт работы с Observability stack — уверенный опыт с PostgreSQL и Redis — глубокое знание Terraform, Linux, сетей и TLS — опыт работы с high-load или latency-sensitive системами — опыт проектирования прогрессивных деплоев и миграций без даунтайма — понимание IDP/platform-as-product подхода — умение писать архитектурные документы и менторить Условия: — работа в офисе в г. Алматы — занятость оффлайн

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Germany, the Base compensation range for this role is €109,709 - €131,651.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Sweden, the Base compensation range for this role is SEK 878,578 - SEK 1,054,294.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Spain, the Base compensation range for this role is €94,025 - €112,830.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In the UK, the Base compensation range for this role is £103,958 - £124,750.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Задачи: — Поддержка и усиление AWS инфраструктуры (EC2, ALB/NLB, WAF, IAM, CloudWatch) — Управление и развитие EKS кластеров, обслуживающих Python AI сервисы — Миграция существующих сервисов в Kubernetes с использованием Terraform и Helm — Кодирование инфраструктуры с Terraform и автоматизация на уровне хостов с Ansible — Создание и улучшение CI/CD пайплайнов с GitHub Actions — Ответственность за наблюдаемость: Prometheus, Grafana, алертинг и готовность к дежурствам — Поддержка патчей ОС, сертификатов, правил WAF и общей гигиены инфраструктуры — Взаимодействие с инженерами для внедрения лучших практик и повышения надежности платформы — Создание чистой и поддерживаемой документации и плейбуков по инфраструктуре — Редкая поддержка внерабочих инцидентов Требования: — Опыт управления Linux в продакшене (Ubuntu, Amazon Linux) от 5 лет — Глубокие знания Kubernetes (желательно EKS), Helm и Terraform — Уверенность в запуске и отладке Python приложений в контейнерах — Понимание сетевых технологий, IAM и лучших практик облачной безопасности — Практический опыт работы с Nginx (Ingress и обратный прокси) — Отличные коммуникативные навыки для объяснения сложной инфраструктуры разработчикам Плюсы: — Продвинутые навыки Ansible — Опыт настройки и эксплуатации PostgreSQL или Amazon RDS — Глубокое понимание инструментов наблюдаемости (Prometheus, Grafana, Loki и др.) — Знакомство с PHP в продакшене — Опыт TDD, CI/CD и agile разработки — Опыт SRE-подобной деятельности: построение устойчивости, автоматизация, инструменты инцидентов Условия: — Гибридный онбординг с возможностью удаленной работы и поддержка релокации для кандидата и семьи — Медицинская страховка для кандидата и семьи — Бюджет на профессиональное развитие: конференции, онлайн-курсы и др. — Гибкий пакет льгот — Гибридный формат работы и щедрые отпуска — Привилегии в офисе: бесплатные обеды и перекусы — Спортивные активности, ежегодные выездные мероприятия и тимбилдинги, финансируемые компанией

Задачи: — Обеспечивать исключительную поддержку клиентов по телефону, электронной почте и в чате, поддерживая высокий уровень эмпатии, ясности и профессионализма — Быстро и точно решать сложные технические и процедурные вопросы, при необходимости эскалируя их — Обрабатывать большой объем входящих запросов с отличным приоритизированием, управлением временем и вниманием к деталям — Проводить проактивные обращения и продуманные последующие действия для предотвращения повторяющихся проблем и повышения удовлетворенности клиентов — Вносить вклад в создание базы знаний и улучшение процессов, выявляя тенденции поддержки и болевые точки клиентов — Сотрудничать с командами продукта, операций и инженерии для предоставления обратной связи и улучшения клиентского опыта Требования: — Опыт работы в поддержке клиентов не менее 1 года в условиях большого объема, например, в контакт-центре, SaaS-платформе или стартапе — Исключительные устные и письменные коммуникативные навыки, сильное активное слушание и понимание прочитанного — Умение решать проблемы с программным и аппаратным обеспечением, используя различные платформы и инструменты — Высокая способность к многозадачности и работе с несколькими системами одновременно без потери точности — Демонстрация устойчивости, самоуправления и стремления к постоянному обучению и улучшению — Менталитет "А-игрока" с сильной склонностью к действию: повышаете стандарты, действуете быстро, сохраняете устойчивость в условиях неопределенности и берете ответственность за достижение значимых результатов Условия: — Быстрая и совместная рабочая среда — Пособие на обучение и развитие — Конкурентная денежная и долевая компенсация, а также возможности для карьерного роста — 100% покрытие медицинских, стоматологических и офтальмологических расходов — Возмещение до $25,000 за услуги по планированию фертильности, усыновления и родительского планирования — Гибкая политика отпусков — Ежемесячный стимул для поддержания здоровья — Офисные хабы с ожиданием работы из офиса 3+ дней в неделю и офисными привилегиями — Возможна помощь с релокацией для желающих переехать в офис Checkr

Обязанности: • Работать с системами информационной безопасности (SIEM, SOAR/IRP, NTA) • Заниматься мониторингом и анализом событий ИБ • Регистрировать инциденты ИБ и доводить их до закрытия • Взаимодействовать с коллегами. Требования: • Знание современных тактик и техник атакующих, основных векторов атак на корпоративные инфраструктуры, способов их обнаружения и противодействия; • Опыт работы с KSC, IRP/SOAR системами; • Понимание работы SOC (Security Operation Center) • Понимание работы средств защиты информации (FW, IDS/IPS, АВЗ, SIEM и пр.); • Ответственный подход к решению задач, способность работать в режиме многозадачности; • Высшее техническое образование (ИБ или ИТ); • Опыт работы не менее года. Условия: • Работу в федеральной компании стратегического масштаба; • Сменный график работы (сутки/трое) в комфортных условиях • Широкий стек технологий и проектов, возможность гибко строить свой карьерный трек; • Зарплату, соответствующую опыту и навыкам, прозрачную систему мотивации; • Поддержку профессионального развития - курсы и тренинги внутри департамента; • Расширенный пакет ДМС со стоматологией; • Корпоративная профсоюзная программа; • Комфортный офис рядом с м. ВДНХ; • Материальную помощь к отпуску, конкурентоспособную систему премирования.

Location: Hybrid - San Francisco, New York City About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We are looking for a Product Security Engineer to build the systems that triage and validate bug bounty and other externally reported security findings, not to work the queue. This role suits a software engineer moving into security or a security engineer with a strong engineering background. You will build large language model (LLM) and agent-based tooling that validates findings, traces them to their root cause, and opens fixes for well-understood vulnerability classes. This is a hybrid role based in San Francisco or New York City, with three days a week in the office. What you’ll do Build the systems that take in externally reported vulnerabilities and assess validity, severity, and reproducibility at a volume manual triage cannot match Build LLM and agent-based analysis that validates business logic, authentication, and design-level findings, not just known signatures Build systems that trace validated findings to their root cause and propose, and increasingly open, fixes for well-understood vulnerability classes, with human review gates Own the bug bounty program, including scope, policy, and researcher engagement, and feed every resolved report back into automated triage Extend the tooling into security testing capabilities that customers can use on what they build and deploy What you need 5+ years of software engineering or security engineering experience, building and shipping production systems or internal tools Wrote production code in JavaScript/TypeScript on Node.js, with hands-on experience in web frameworks such as Next.js or React Built with LLM or agent-based tooling Reproduced and assessed externally reported vulnerabilities, including judging severity Bonus if you Built security automation used across an engineering org, not just for your own team Built systems that auto-generate or propose code fixes, not just findings Tested or secured multi-tenant platforms where customer-built applications run on shared infrastructure Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.