Accounts Receivable/collections Representative

Location: Guatemala City Workplace: hybrid Location: Zone 4, Guatemala City (Hybrid modality) We are looking for a Accounts Receivable/collections Representative to support our Boss Revolution/NRS customers. In this role, you will handle inbound calls, assist customers with billing inquiries, process payments, address past-due balances, and guide clients through basic account solutions. Requirements English Level: 80% or higher (B2 / conversational fluency). At least  6 months of collections experience High school diploma completed. Strong sense of responsibility, active listening, and clear communication skills. What We Offer Morning training schedule. Two consecutive days off (weekdays or weekends). Real internal growth and career advancement opportunities. Law benefits.