Account Executive, Commercial

Location: San Francisco; New York Workplace: Hybrid About Alchemy Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences. Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.   About the Role A once-in-a-generation shift is underway. Global banks, fintechs, and TradFi leaders: JPMorgan, Visa, PayPal, and more, are moving beyond pilots to launch real products on crypto rails. At the same time, the most sophisticated Web3 teams are scaling faster than ever, building the infrastructure for an entirely new financial system. Alchemy sits at the center of both worlds. The trusted infrastructure powering billions of transactions for the builders shaping the future of finance. As a Commercial AE at Alchemy, you will be pushing the entire blockchain industry forward by helping developers and companies accelerate their product development on our infrastructure. You will be responsible for owning the entire sales process and have the opportunity to partner with teammates across the company, including leadership and our founders. This opportunity offers immense growth and learning opportunities as we enter a new and exciting phase of the company!   What You’ll Do - Building and owning the entire sales process, including negotiating and closing contracts, client retention, renewals, upsells and client satisfaction - Engaging with potential customers, understanding their needs, and explaining how the product solves their needs - Reaching out to new leads via various communication channels and getting them excited for an introductory call - Educating cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues (We have plenty of resources to bring you up to speed) - Tracking, analyzing, and finding ways to improve campaigns and the sales process - Collaborate across our internal business and technology teams to drive the desired business outcomes for our customers - Refine and establish processes to support our business’s evolving needs - Demonstrated ability to develop long-term, trustworthy strategic relationships with senior level executives and technical individuals - Create & articulate compelling value propositions - Own, manage, and report using a CRM: ensure the system is up to date and that all relevant metrics are input - Provide customer feedback to the product and engineering teams and inform product development - Work with support and communicate with customers both pre and post-sales - Maintain a healthy sales pipeline - Respond and communicate quickly with customers - Ensure customer satisfaction   What we’re looking for - Ability to be in office in SF or NYC 3x a week - 4+ years of quota-carrying experience in a client-facing Account Executive role selling SaaS, PaaS, or IaaS offerings to Enterprises and C-level stakeholders - Knowledge and passion for the crypto/blockchain industry - Self-starter attitude and the ability to execute new ideas with autonomy - Strong desire to work in sales at an early-stage startup - Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to complex enterprise accounts - Experience driving technology adoption and creating long term transformational account strategies - Ability to operate independently and proactively in an effort to source and progress new business - Proficiency using CRM software, forecasting, and opportunity management - Excellent listening, verbal and written communication skills - Capable of understanding of customer pain points, requirements and correlating potential business to value that can be provided by technical services - Experience managing numerous requests and time demands concurrently   Benefits and Perks 🏥 Medical, Dental, & Vision 💪 Gym Reimbursement 🖥️ Home Office Build-out Budget 🥙 In-Office Group Meals 🚅 Commuter Benefits 🌴 Flexible Time Off 🧘‍♂️ Wellbeing & Mental Health Perks 🧠 Learning & Development Stipend 🌎 Company Sponsored Conferences & Events 💸 HSA and FSA Plans 🧬 Fertility Benefits Alchemy is committed to offering competitive compensation, including base salary as well as equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.