Middle Business Analyst

Location: L'viv, Ukraine; Kyiv, Ukraine; Cracow, Poland Workplace: hybrid About us: EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork. EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association . In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification . EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a passionate and dedicated Middle Business Analyst to join our team in Lviv! What You'll get to do: Collaborate with various departments to ensure seamless integration of processes and systems. Analyze and define requirements for player bonus schemes, ensuring they align with business objectives and regulatory standards. Work closely with project stakeholders to gather and document requirements, and to develop effective business solutions. Facilitate communication between technical teams and other departments to ensure clear understanding and implementation of requirements. Create and maintain detailed project documentation, including process flows, functional specifications, and user stories. Participate in the development and refinement of business processes and system improvements. Assist in the monitoring and reporting of project progress, and in addressing any issues that may arise. What you need to know: At least 4 years of experience as a Business Analyst, preferably in the iGaming industry or a related field. Experience in managing projects related to system integrations and player bonus systems. Strong ability to create and interpret UML diagrams and wireframes. Proven ability to create and interpret BPMN diagrams, process flowcharts, and process mapping documentation. Experience with AI-driven process automation and optimization. Ability to lead the design of new business processes. Experience facilitating discovery meetings and workshops with subject matter experts and stakeholders across departments. Ability to interpret complex data and business metrics and communicate insights to relevant stakeholders. Experience creating and maintaining detailed process documentation, including process flows, procedures, and policies. Proficiency in preparing and delivering presentations. Solid understanding of business process and system requirements methodologies. Excellent analytical, problem-solving, and communication skills. Fluency in English, both written and spoken. Ability to work effectively in a team and independently. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval. Benefit from two Free Fridays each year, limited to one per quarter. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training. Gym allowance. Corporate English lessons. Support for New Parents: 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old. 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old. Our office perks include on-site massages and frequent team-building activities in various locations. At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!