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Location: PawDoc Urgent Care - Port Orchard, Washington At PawDoc, we are reimagining veterinary care to be more accessible, transparent, and stress-free for every pet family. By combining high-quality medicine with a concierge-style experience, we make it easier for pet parents to get the care their pets need—without the anxiety or uncertainty. PawDoc Urgent Care bridges the gap between general practice and emergency/overnight care, offering non-life-threatening urgent care for pets in need. Our client-centric approach is designed around convenience and connection. From pre-visit digital onboarding to real-time SMS updates, we keep pet owners informed and engaged every step of the way. Our reception-less, open lobby ensures every client and pet is personally welcomed, while our team takes time to sit down with clients, review care plans, and build trust. We are looking for an experienced Veterinary Assistant who shares our core values of Respect, Wow Service, Learning, Fun, and Doing the Right Thing. Our compensation package includes starting base pay between $21 - $26. We offer a great benefits package including, but not limited to: health insurance (vision, medical, dental, health savings/flexible spending), life and disability insurance, 401K with company contribution, PTO, CE allowance, uniform allowance, reimbursement for membership dues and license fees, and more. POSITION SUMMARY: The Veterinary Assistant supports and assists the Veterinarians and Veterinary Technicians, ensuring the safety of pets and clients, and the continuity of quality veterinary care. They work to keep pets safe and comfortable during their visit. WHAT YOU’LL DO (Essential Functions): • Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun • Obtain initial patient information, medical histories, vaccination records, and the reason for the pet’s visit. Document patient information, and update records • Calm, soothe, comfort, and restrain pets before, during, and after procedures • Take note on examination results and updates records as directed by veterinarians • Provide the owners education, resources and information on how best to care for pets in general, at the Veterinarian’s direction, for specific conditions, and after various procedures • Monitor and track pet’s physical status and vital signs following surgery • Monitor, record, and report the physical condition and vital signs of the hospitalized pets • Clean and disinfect cages, pens, runs, and boarding areas •Clean, disinfect, and prepare exam rooms, medical equipment, and surgery between each appointment • Feed, water, bathe, and exercise pets during their visit • Respond to general questions from clients • Perform and set up procedures that do not require Veterinarian or Veterinary Technician assistance • Examine pets, performing basic health checks, looking for signs of disease, illness, or injury, and treat them under the direction of the Veterinarian • May administer medication, perform routine laboratory tests, fill prescriptions, and educate client on use and side effects of medication under the direction of a Veterinarian or Veterinary Technician • Provide professional, efficient, quality care and exceptional service to clients while maintaining maximum productivity • Support a practice environment that promotes collaboration and teamwork and ensures the delivery of quality, compassionate, effective, and efficient health care to pets • Comply with all practice policies, quality assurance guidelines, and minimum standards of care • Perform other duties as requested WHAT WE’RE LOOKING FOR (Essential Qualifications): Education: • High School Diploma or GED required Professional Licenses/Certifications: • Certificate of completion from a NAVTA-approved Veterinary Assistant program preferred Experience: • One year of experience in a pet care setting preferred Skills, Ability and Knowledge: • Broad knowledge of animal science • Basic knowledge of pharmacology • Proficiency with a variety of computer programs including Microsoft Outlook, Word and industry internet sites • Basic written, verbal, and active listening communication skills with a customer-oriented approach • Basic mathematical skills to ensure the administration of accurate drug and fluid doses • Basic analytical, critical thinking, judgement, and problem-solving skills • Compassion and empathy for both pets and pet owners • Interact with a variety of clients and employees in a professional, caring, compassionate, and tactful manner • Strong attention to detail and high level of accuracy • Strong organizational and time management skills, including managing multiple priorities • Handle and maintain sensitive and confidential information with discretion • Maintain a calm demeanor in a work environment that fluctuates from orderly to fast paced and stressful WORKING CONDITIONS/PHYSICAL DEMANDS: While performing the duties of this job, the team member is regularly required to talk and hear. The team member must frequently use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. This position requires walking, standing, and sitting for long periods of time. May be exposed to low to moderate noise levels as well as disinfectant/sanitation chemicals, pet dander, and excretions. May experience aggressive, frightened, abused or injured pets that bite and scratch. This position requires exerting up to 30 pounds of force occasionally, and/or 20 pounds frequently, and/or 10 pounds constantly in order to lift, carry, pull or move objects. Ability to work flexible hours including evenings and weekends. SUPERVISORY RESPONSIBILITIES: This position does not have direct supervisory responsibilities. Compensation Range $21-$26 To learn more about this opportunity or to apply, please email Emily Brechner at ebrechner@lakefieldvet.com #LI-JR1 Compensation Range $21 — $26 USD

Location: Uptown Animal Hospital & Urgent Care - Gig Harbor, Washington Licensed Veterinary Technician (LVT) -General Practice- Gig Harbor, WA - $3500 Sign-On Bonus We are looking for an experienced licensed technician to join our clinic! If you enjoy working in a demanding environment with ample opportunity to have your technician skills utilized, we have a place for you. Candidates eager to join our team should enjoy working in a fast-paced environment, maintain a positive attitude under pressure, be an enthusiastic self-starter, detail-oriented, and ready to learn and grow! Uptown Animal Hospital is a growing General Practice and Urgent Care Hybrid facility in the beautiful city of Gig Harbor. We are open seven days a week and are an AAHA accredited facility.  Our team is a compassionate group of veterinary professionals that include Urgent Care and General Practice veterinarians, Licensed Veterinary Technicians, Veterinary Assistants, Kennel assistants and Customer Service representatives who work as a cohesive team, providing quality, compassionate care to the surrounding communities because they love what they do and have fun doing it.  Our clients are loyal, and we boast a high retention rate in our general practice as well as providing urgent care services, should the need arise. We are a full-service hospital providing in-house diagnostics, digital radiology (including dental), ultrasonography, an onsite pharmacy and a state-of-the-art surgical suite. We also provide a feline only waiting area and exam room to limit the stress to our feline patients.  Our lobby provides ample space for our human clients, making them as comfortable as possible during their visit. In addition to providing a fun and rewarding workplace, we also offer a wonderful benefit package including 401K with company match, medical/dental/vision insurance, life insurance, annual uniforms provided, competitive salary, CE opportunities, Paid time off and personal pet care discounts. If you or someone you know is looking for a long-term position, please submit a resume and cover letter. Essential Job Functions: Triage (verbal and written) Client education (verbal and written) Customer service - phone etiquette, email, and in-person communication must be professional and knowledgeable Drug calculations/administration Anesthesia; induction, monitoring, pre, and post-operative pain control administration, assisting in surgery IV catheter placement Phlebotomy, cystocentesis, other laboratory collection methods, and prep. Processing in-hour lab samples: Bloodwork, Urinalysis, Cytology Knowledge of basic emergency procedures Medical record-keeping and invoicing Intake and Discharge Oversee hospitalized patients and recognize changes in status/condition Ability to communicate well with a team and provide status updates to Doctors All aspects of veterinary nursing care not previously mentioned Other tasks as assigned by DVM and/or Hospital Administrator Shifts will include weekends, and holidays. Shift differential for weekend shifts Education/Experience: High school diploma or GED. LVT/CVT required - Experience with Avimark Software (not required but is preferred) High School Diploma or GED Two to Three Years experience in a veterinary hospital is required Emergency or Urgent Care experience is preferred Job Type : Full time Pay Rate: $25-$35//hour & $3500 Sign-On Bonus after 90 days and in good standing Schedule: 10-to-12-hour shift Day shift Evening shift Holidays Overtime Weekends Work Remotely No Benefits: - 401K - Health Insurance - Dental/Vision Insurance - Paid time off - Employee Assistance Program - Professional Development assistance - Employee Discount - Medical Clerk License paid - Fear Free Certification paid Uptown Animal Hospital is part of the Lakefield Veterinary Group - a family-owned company that offers support and resources to hospital teams while empowering them to make decisions about how they practice medicine and show up for their communities. To apply, email Christine at christine.erickson@lakefieldvet.com or apply online at careers.lakefieldvet.com. ABOUT LAKEFIELD VETERINARY GROUP We believe exceptional veterinary care starts with exceptional people. We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive. As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care. Our Values Our culture is built on five core values that guide how we work and serve: Respect Learning Do the Right Thing Wow Service Fun If these resonate with you, you’ll fit right in. Equal Employment Opportunity Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants. Compensation Range $25 — $35 USD

Location: Annapolis, MD Position Objective: The Licensed Clinician will work in tandem with the primary care team and is responsible for providing brief intervention and consultation to patients in an outpatient setting.  Services to include: crisis intervention; monitoring mental health referrals to patients with higher behavioral health needs; coordinating care for complex patients with mental and physical health conditions; acting as a consultant and resource to members of the care team on effective interventions with patients with chronic illnesses and mental health diagnoses; assisting with staff training as needed; functioning as chronic care self-management support expert; meeting minimum documentation requirements for all services rendered in a timely manner; and ensuring data is collected as appropriate. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Patient Care Management/Documentation Work collaboratively with physician and/or mental health provider of record to provide comprehensive mental health services to patients across the age spectrum. Develop and implement an integrated and comprehensive treatment plan based on clinical experience and knowledge. Maintain a customer-oriented approach to meeting patient needs in an expedient manner, involving the family in the plan of care as appropriate. Maintain confidentiality and patient privacy. Document care provided; meeting standards for chart reviews. Adhere to all practice standards, protocols and regulations set by COMAR/Joint Commission. 2. Consultation and Referral Seek consultations as appropriate, act as a consultant as requested. Perform comprehensive assessments and refer patients for further care and services within the health system and/or the community. Patient Education Utilize teaching learning theory with patients and their families to influence patient outcomes. Identify learning needs of various populations and contribute to the development of educational programs to meet those needs. 3. Clinical Diagnose and treat acute mental and emotional disorders. Provide comprehensive, short-term care for patients with acute mental and emotional disorders, linking and coordinating treatment with other professionals, such as psychiatrists and social workers. Refer, as appropriate, patients to other resources or services in the community, such as support groups and recovery groups. Develop a comprehensive discharge plan that incorporates external supports and services when indicated. 4. Evaluation Assess patients for risk of suicidal and/or homicidal thoughts or behaviors. Interviews patients and family members to determine nature and degree of problems and arranges, as necessary, medical or psychiatric examinations to help identify problems pertinent to diagnosis and treatment. Evaluate the effectiveness of the counseling program on patients progress in resolving identified problems and moving towards defined objectives. Evaluate case situations and presents information to other members of the health care team on patients, families, and social backgrounds pertinent to the diagnosis and treatment. Educational/Experience Requirements: Master’s degree in related field. Five (5) years of related clinical counseling experience. Required License/Certifications: Licensed Certified Social Worker (LCSW) or Licensed Certified Social Worker Clinical (LCSW-C ) from the Maryland Board of Social Work Examiners or Licensed Clinical Professional Counselor (LCPC ) from the Maryland Board of Professional Counselors. Working Conditions, Equipment, Physical Demands: There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Pay Range $72,000 — $108,000 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: PawDoc Surgery + Dental Center - Katy, Texas, United States All the Medicine. Less of the Burnout. Built for veterinarians who want to practice differently. What if you could spend your day helping pets that genuinely need immediate care, practicing meaningful medicine, and solving challenging cases without the stress, hours, and burnout often associated with emergency practice? Whether you're an emergency veterinarian looking for better balance or a general practitioner seeking more challenging medicine, PawDoc offers the opportunity to continue growing clinically while enjoying a sustainable career. Our urgent care model is designed for veterinarians who want something in between general practice and emergency medicine. You'll see urgent cases that require critical thinking and medical decision-making, while enjoying predictable schedules, strong support systems, and an environment focused on both exceptional patient care and team wellbeing. At PawDoc, we are reimagining veterinary care to be more accessible, transparent, and stress-free for every pet family. By combining high-quality medicine with a concierge-style experience, we make it easier for pet parents to get the care their pets need, without the anxiety or uncertainty. Our client-centric approach is designed around convenience and connection. From pre-visit digital onboarding to real-time SMS updates, we keep pet owners informed and engaged every step of the way. Our reception-less, open lobby ensures every client and pet is personally welcomed, while our team takes time to sit down with clients, review care plans, build trust, and take care of pets. We understand the friction in veterinary medicine. That's why we work to combat compassion fatigue and burnout, focusing on collaboration, creativity, and wellness to support your career and personal goals. No early mornings, late nights, or overnight shifts, because your personal well-being is just as important as the care you provide. Our compensation package includes starting base salary of $130,000, along with sign-on and relocation bonuses available. We offer a great benefits package including, but not limited to: health insurance (vision, medical, dental, health savings/flexible spending), life and disability insurance, 401K with company contribution, PTO, generous CE allowance with additional PTO allotted, reimbursement for membership dues and license fees, and more. Located just west of Houston, Katy, Texas offers the perfect blend of small-town charm and big-city convenience. Known for its top-rated schools, family-friendly neighborhoods, excellent dining and shopping, and abundant parks and outdoor recreation, Katy is a welcoming community with something for everyone. With easy access to Houston's world-class entertainment, professional sports, and cultural attractions, you'll enjoy a high quality of life while living in one of the fastest-growing and most desirable communities in Southeast Texas. PawDoc is part of Lakefield Veterinary Group, a family-owned organization dedicated to supporting local hospitals while allowing them to maintain their unique culture. Our commitment extends beyond our hospitals. To learn more about Lakefield or how we give back to our communities, including our partnership with WorldVets, click here: Giving Back - Lakefield Vet To learn more about this opportunity or to apply, please email Joe Rusk at joe.rusk@lakefieldvet.com. #LI-JR1

Location: Tucson Veterinary Urgent Care - Tucson, Arizona 🐾 We’re Hiring: Urgent Care Associate Veterinarian 🐾 📍 Tucson Veterinary Urgent Care | Tucson, Arizona Do you enjoy fast paced, hands on medicine without the burnout of overnight ER shifts? Tucson Veterinary Urgent Care is seeking a Full Time or Part Time Urgent Care Associate Veterinarian to join our growing team. This role is ideal for veterinarians who enjoy urgent cases, procedural medicine, and same day impact , whether you are an experienced urgent care clinician or a confident GP looking to transition into urgent care with strong support. We are ideally seeking Thursday through Monday availability . About the Role: You will practice urgent care focused medicine , treating cases such as lacerations, GI issues, minor trauma, wound care, and same day procedures, all while avoiding overnight or on call shifts. You will enjoy a structured, predictable schedule that supports real work life balance. Our hospital is equipped with digital radiography, in house diagnostics, advanced anesthesia monitoring, and modern treatment areas , and you will be supported by a highly skilled technical team so you can focus on patient care. Why You’ll Love Working Here: You will be part of a supportive, collaborative team culture with strong mentorship and opportunities for professional growth. We prioritize high quality medicine without unnecessary corporate protocols. Life in Tucson: Enjoy year-round sunshine , beautiful desert landscapes, incredible outdoor recreation, a vibrant food and arts scene, and a lower cost of living than many metro areas. About Lakefield Veterinary Group: As part of a family-owned organization , Tucson Veterinary Urgent Care maintains hospital autonomy while benefiting from the support and resources of Lakefield Veterinary Group. Let’s Connect: If you are interested in a no overnight urgent care role where you can make a real impact, we would love to connect. Contact Jessi Wootten at jessi.wootten@lakefieldvet.com or apply through Careers at Lakefield . #LI-JW1

Responsibilities: — Provide telephone triage for hospice patients and families — Assess patient conditions and determine appropriate next steps — Collaborate with on-call teams to coordinate care and resources — Accurately document all communications and interventions — Maintain a calm and professional demeanor while handling urgent calls Requirements: — Active multistate Registered Nurse (RN) license — Hospice, palliative, or end-of-life care experience is strongly preferred — Comfortable with technology and electronic medical records (EMR) for documentation — Ability and comfort with typing documentation and notes in a fast-paced environment — Ability to handle stress and multitask when receiving calls (minimum 5 calls per hour on weekdays, up to 8 per hour on weekends) — Strong communication and critical thinking skills — Ability to work independently in a remote environment — Reliable internet connectivity and consistent attendance during scheduled shifts Benefits: — Base pay at $25 per hour with opportunities to increase up to $28 per hour within first 6 months — $1 shift differential for overnights and weekends (Friday evening, Saturday & Sunday) — 3 weeks of paid remote training — Supportive clinical team — Work from home with a personalized workspace — Shorter shifts for better work-life balance — PTO accumulation based on hours worked — Eligibility to participate in 401(k) plan — Full-time nurses may participate in medical, dental, vision, and supplemental insurances This is a remote position requiring active communication and reliable internet to support timely patient care coordination during all scheduled shifts.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11699 Inbound Customer Service & Rental Booking Virtual Assistant Independent Contractor – CPT-11699 Inbound Customer Service & Rental Booking Virtual Assistant/Business Support VA/Entry-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. An Atlanta-area storage container rental business is seeking a professional Business Support VA to handle incoming customer calls, rental inquiries, pricing information, and basic booking administration. The VA will receive calls forwarded from the company's business telephone line and assist both new prospects requesting rental information and existing customers placing orders. All customer communications, records, tasks, lead tracking, customer requests, and follow-ups will be managed and maintained through HubSpot. The ideal candidate will bring excellent spoken English, a friendly and professional phone presence, strong organization, and prior customer-service experience. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Inbound Customer Service Answer forwarded incoming business calls during scheduled coverage hours Identify whether the caller is a prospective or existing customer Respond professionally to routine rental questions Gather caller details, requested services, and relevant order information Direct unusual requests or unresolved questions to management Answer inbound calls live whenever possible Respond to missed calls, voicemails, and new inquiries within one hour during working hours Escalate pricing exceptions, customer complaints, and requests that fall outside established procedures Collect the caller’s name, email address, and contact number. Gather customer details before escalating service issues. Handle urgent equipment concerns, including refrigerated equipment breakdowns. Provide status updates without promising specific repair timelines or compensation. Rental Inquiries & Order Support Provide approved storage container rental pricing Communicate available delivery and pickup information based on company-provided schedules Assist with new rental inquiries and existing customer orders Record service requests and confirm necessary details Relay booking and customer information to the appropriate internal contact Provide approved pricing and collect all required information for rental and service requests Own follow-up on leads, outstanding quotes, and customer requests through resolution or a confirmed handoff Coordinate delivery and pickup scheduling once approved Confirm equipment placement and special delivery instructions. Verify site access restrictions, gate requirements, and receiving hours. Collect and record PO numbers for rental orders. Confirm order details with customers before processing. Send order confirmations to customers by email. Administrative & Scheduling Support Maintain organized customer and call records Track incoming inquiries, outstanding requests, and follow-ups Update scheduling or order information using approved systems Assist with basic administrative work during quieter periods Maintain accurate notes for unresolved customer matters Follow established call-handling and escalation procedures Maintain customer records, deal stages, tickets, tasks, and next steps within HubSpot Ensure every inquiry, lead, quote, and customer request has a clear status, owner, and next step documented in HubSpot Keep all customer communications, follow-ups, and activities current and accurately logged in HubSpot Work through outstanding follow-ups and open HubSpot tasks during quieter periods Monitor and update customer records to ensure accurate tracking and continuity of service Record equipment issues, customer concerns, and requested response times. Document complete order and service details for proper handoff to the appropriate team. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous inbound customer service or phone support experience required Excellent spoken English required Experience handling customer inquiries and booking requests strongly preferred Strong attention to detail and organizational skills required Experience with appointment scheduling or order entry preferred Administrative support experience preferred Equipment rental or related service-industry experience is a plus HubSpot proficiency required or strongly preferred Previous CRM management experience, including lead tracking, task management, and customer record maintenance, strongly preferred IDEAL CANDIDATE PROFILE Friendly, confident, and professional over the phone Clear English speaker with strong listening skills Comfortable explaining standard pricing and availability information Organized and accurate with customer details Dependable and punctual during scheduled shifts Able to follow procedures while handling routine questions naturally Willing to learn the company's products and rental processes Highly organized and capable of managing multiple customer follow-ups simultaneously Comfortable working within a CRM-driven workflow Proactive in maintaining accurate records, task ownership, and follow-through APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED VoIP Business Phone / Call Forwarding Platform HubSpot CRM Client's Order / Rental Tracking System Calendar & Scheduling Tools Microsoft Excel / Google Sheets Email & Communication Platforms Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 9:00 AM–5:00 PM EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level Contracted Hours per Week: 40 hours/week Daily Working Time: 9:00 AM–5:00 PM EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required) REGION PREFERENCES: Offshore or Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Barcelona, Spain Workplace: onsite ⛵ About our Crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring Customer Success Interns to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture. 🚤 The role We’re looking for a Customer Experience Interns to join our crew in Barcelona. In this role, you will join the Customer Experience team , an international business unit composed of 10 people all throughout the year and supported by seasonal employees (up to 30) during the summer. At Click&Boat, our operations are divided into three main Business Units: Supply: Engages with boat owners to optimize listings and ensure top-quality service. Sales: Supports tenants throughout the booking process, from initial inquiries to finalizing deals. Customer Experience: Acts as the primary point of contact after a booking, managing communication between boat owners and tenants, and addressing modifications, cancellations, insurance, or accident-related issues. The Customer Experience team is led by Francesca, Head of Customer Experience, and is structured by request complexity: Level I and II. In this role, you’ll join the Level I team and report directly to Adrien, the team Lead. If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for. 🛟 What floats your boat You will be the first point of contact for Click&Boat’s users (owners and tenants) via email (60%) and phone (40%). You’ll handle inquiries before, during, and after boat rentals. Your main tasks will include: Facilitating Communication: Acting as a liaison between boat owners and tenants to resolve disputes, finding fair solutions within our terms and conditions. Managing Booking Modifications: Coordinating with the Finance Ops team to process user requests for changes. Handling Urgent Cases: Assisting with last-minute cancellations and ensuring smooth transitions for clients. Improve user experience: Enhance the user experience through customer support and assistance for our clients and partners. Improving Service Quality: Collecting feedback, identifying recurring issues, and suggesting process and product improvements. Tracking Performance: Participate in sharing feedback on how to improve the company service and the customers' satisfaction. Team Support: Collaborating with colleagues to ensure excellent service coverage. To maximize the reactivity and customer satisfaction, we are used to working on weekends. You will be required to work at least one weekend per month following a planning given in advance (in return, you will be granted two consecutive days off for recuperation). 🧭 What you bring aboard Language Skills: You are bilingual in either French, Italian, Spanish or German and speak English fluently . People Skills: Ideally, you have some customer-facing experience (e.g., internship, volunteer work, or student job). More importantly, you enjoy helping others and find satisfaction in solving problems. Resilient and Solution-Oriented: You’re comfortable with difficult conversations and know how to stay calm under pressure. Organized and Adaptable: You respect your working hours without difficulty, especially during the summer season. Attention to Detail: You pay attention to the small things that make a big difference in customer experience. Situational awareness and concise communication: you’re able to quickly make sense of complex situation and summarize it pragmatically. 🌊 Bonus points (great to have, never a dealbreaker) Language Skills : The knowledge of another language is highly valued. Interest in Boating: A passion for our product and the boating industry is a bonus! 🗺 The hiring journey Intro call with Talent Acquisition Case study Interview with your future manager We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Internship Start date: April 5th, or mid May 2027 Duration: 4 to 6months Salary: 1 000 euros gross per month 🪝 Ready to join? If this opportunity sounds like your next adventure, hit the “apply to this job” bottom. Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊

Location: Nicaragua; Honduras; Ecuador; El Salvador; Colombia We are seeking a detail-oriented, bilingual Medical Virtual Assistant to support our client's medical practice. The ideal candidate has prior hands-on experience working with eClinicalWorks (eCW) in a U.S. healthcare setting and excels at managing remote front desk operations, multi-line phone support, appointment scheduling, and insurance verification with accuracy and empathy. Key Responsibilities: Front Desk & Phone Operations: Serve as the primary point of contact for incoming and outgoing patient calls in both English and Spanish, resolving inquiries promptly and routing urgent clinical messages to the appropriate care team. Appointment Scheduling: Manage provider calendars within eClinicalWorks (eCW), including booking new patient consultations, scheduling follow-ups, handling reschedules, and executing confirmation calls to minimize no-shows. Insurance Verification & Eligibility: Verify active patient insurance coverage, copays, deductibles, and referral requirements prior to scheduled visits, updating demographic and payer records accurately in the EHR. Patient Intake & Records Management: Collect patient intake forms, upload documentation into eCW, and ensure all patient charts are complete and accurate ahead of appointments. Administrative & HIPAA Compliance: Maintain strict adherence to HIPAA privacy standards across all digital communications, phone interactions, and EHR documentation. Requirements Language: Fluency in both English and Spanish (verbal and written) with strong bedside manner over the phone. EHR Experience: Proven hands-on proficiency using eClinicalWorks (eCW) for scheduling, patient demographics, and eligibility workflows. Healthcare Background: Minimum 1–2 years of experience in a U.S. medical front desk, call center, or virtual medical assistant role. Technical Setup: Reliable high-speed internet connection, a quiet, private workspace compliant with HIPAA standards, and a noise-canceling headset. Core Strengths: High attention to detail, strong organizational skills, and the ability to multitask calmly in a fast-paced clinical environment. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, with a U.S time zone (PST/EST).

Location: Netherlands; Belgium; Suriname; Aruba; Curaçao; Sint Maarten (Dutch part) About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and technology platforms in industries such as SaaS, MarTech, FinTech, eCommerce, and digital services. Job Summary We are looking for a highly organized, responsive Dutch-speaking Project Coordinator to provide temporary cover for an established home renovation business while its current Project Coordinator is away. You will be the main point of contact for customers with ongoing renovation projects, ensuring schedules, subcontractors, materials and deliveries stay on track throughout the assignment. This is a hands-on coordination role requiring someone who can work independently, communicate proactively and resolve day-to-day operational issues. Key Responsibilities Act as the main point of contact for customers with ongoing renovation projects. Monitor customer WhatsApp groups regularly and respond promptly to questions and updates. Coordinate project schedules, including tiles, deliveries and other renovation-related activities. Instruct, organize and schedule subcontractor teams. Coordinate with the procurement colleague to ensure materials and deliveries are arranged on time. Keep project notes, updates and statuses accurate in GoHighLevel (GHL). Identify and escalate urgent site or project issues to the business owner on the same day, including Saturdays. Ensure a smooth handover before the temporary assignment begins. Requirements Previous project coordination or project management experience. Ideally, experience in construction, home renovation, property maintenance or installation services. Fluent Dutch and strong English communication skills. Highly organized, responsive and comfortable managing multiple ongoing projects. Able to coordinate external contractors, schedules, deliveries and customer expectations. Comfortable working independently and handling unexpected operational issues. GoHighLevel experience is an advantage. Benefits 💰 Competitive salary based on experience and qualifications. 🌎 Fully remote role with the opportunity to work 📈 High-impact role with direct influence over operations, delivery, and company growth. 🎯 Work closely with a fast-moving team

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE TEAM The Fraud Investigations team is part of Wealthsimple's Security & Risk CXO Group which falls under the Client Experience Operations team. Wealthsimple's Security & Risk Group encompasses both investigations and operational aspects of fraud: prevention, detection, investigation and client experience. The team plays a crucial role in safeguarding our clients and maintaining trust in Wealthsimple's services. The Cash & Banking team protects clients across our chequing and money movement products. That covers money leaving the platform (wires, Interac e-Transfers, cross-border payments and bank drafts) and money coming in (cheques, mobile cheque deposits, EFTs and direct deposits). ABOUT THE ROLE The Team Lead will be responsible for providing first-line supervision of Investigators to mitigate risks at Wealthsimple. The Team Lead is a financial crime expert that is focused on the client, and owns overall development and improvement of the Fraud Investigations team. The Team Lead also coordinates and assists with quality control, on-boarding, and the delivery and development of new hire training. This role leads our weekend Cash & Banking fraud team, covering both money movement and deposit fraud. Fraud doesn't take weekends off, so your regular schedule may include one or both weekend days, with the remaining days during the week so you stay connected with the wider team. We're still building out weekend coverage, so your specific days may evolve as the team and business needs grow. We'll always set schedules in advance and give notice before changing them. As the most senior person on shift, you'll make the calls, unblock the team and escalate when needed. IN THIS ROLE, YOU WILL HAVE THE OPPORTUNITY TO: - Lead our weekend Cash & Banking fraud team, with ownership of investigation quality, Service Level Agreements (SLAs), and recovery outcomes across both money movement and deposit fraud - Oversee investigations into outgoing money movement fraud, including wires, Interac e-Transfers, cross-border payments and bank drafts, with a focus on account takeover, scams and money mule activity - Oversee investigations into deposit fraud, including mobile deposit fraud, altered and counterfeit cheques, EFT and direct deposit fraud, and hold and return strategies - Review and action Ops Sign Off requests in a timely manner, making sound decisions on holds, releases, restrictions and escalations for high-value and time-sensitive cases - Act as the weekend escalation point for urgent fraud events, scams in progress and large-value transactions, and ensure a clean handoff to the weekday team - Champion cross-institutional fraud recovery efforts by building relationships with partner financial institutions and navigating Payments Canada return processes - Champion a high performance environment through bi-weekly 1:1s, QA reviews, continuous coaching and feedback, and support for each team member's professional development - Manage day-to-day production for the shift, including ticket prioritization, reassigning work for team members who are out, and daily and weekly team updates - Provide subject matter expertise on current and emerging fraud typologies across Canadian payment rails, and lead training initiatives for team members - Collaborate cross-functionally with Product, Risk, AML, Legal and Operations teams to strengthen our fraud controls while keeping a great client experience - Contribute to quarterly OKRs and lead projects that improve the efficiency and accuracy of our investigation workflows and tools SOME THINGS WE CONSIDER CRITICAL FOR THIS ROLE: - Bachelor's Degree or equivalent work experience - Flexibility to work weekend shifts (Saturday and/or Sunday) as part of your regular schedule - 2+ years specialized experience in fraud investigations, preferably in a financial institution or payment processor environment - Hands-on experience investigating both money movement fraud (wires, Interac e-Transfer, account takeover, scams, money mules) and deposit fraud (cheque fraud, mobile deposits, EFT and direct deposits) - 2+ years experience in a supervisory or lead role managing a team handling fraud investigations - Strong understanding of Canadian banking and payment regulations, clearing timelines, return codes and fraud liability frameworks - Sound judgment under pressure and the confidence to make decisions independently when leadership is offline - Proficiency in data analysis to identify fraud patterns and evaluate control effectiveness (Experience with SQL is a bonus) - Experience developing investigation workflows, policies, procedures and training - Exceptional verbal and written communication skills, with the ability to explain complex fraud scenarios to various stakeholders NICE TO HAVE: - Experience with real-time payments or after-hours fraud coverage - Experience leading fraud recovery efforts with other financial institutions - Bilingual, fluent in both English and French WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11783 Executive & Operations Virtual Assistant Independent Contractor – CPT-11783 Executive & Operations Virtual Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A fast-paced logistics and last-mile delivery company operating an electric cargo bike delivery program in New York City is seeking a full-time Executive & Operations VA to provide administrative and operational support directly to the CEO. The immediate priority is scheduling and attendance support while an existing team member is on leave. As those responsibilities transition back, the VA will shift toward broader executive support, including inbox and calendar management, follow-up, vendor coordination, paperwork, reporting, and recurring administrative tasks. The client uses AI extensively throughout the business, including Claude and AI-supported scheduling workflows. The ideal candidate must be comfortable using AI as part of their everyday work and have experience supporting a U.S.-based business. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Scheduling & Attendance Support Monitor scheduling requests, shift swaps, time-off requests, and availability changes Post and track open shifts based on staffing needs Identify same-day coverage gaps and escalate urgent issues Track call-outs, no-shows, and attendance activity Maintain accurate scheduling and attendance records Communicate routine scheduling updates using established procedures Executive & Administrative Support Monitor and organize the CEO’s inbox Draft routine responses and flag urgent or important messages Manage calendar requests and meeting coordination Maintain follow-up lists and track outstanding action items Assist with recurring paperwork, reports, and administrative tasks Provide dependable coverage when the CEO is busy or unavailable Vendor & Operations Support Follow up with vendors and other business partners on outstanding items Open and track repair or service tickets Organize delivery manifests, recurring reports, and shared files Collect documentation needed for recurring reporting and reconciliation Help ensure operational tasks continue moving through completion AI-Assisted Support Use Claude and other approved AI tools for drafting, summarizing, organizing information, and preparing reports Work within existing AI-supported scheduling and administrative workflows Review AI-generated information for accuracy Learn and adapt to new AI workflows created by the client Help identify opportunities to make recurring administrative work more efficient Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: 2+ years as a remote executive or operations assistant for a U.S. company required Strong written English for short, clear, and polite messages to delivery associates required Fluency in Google Sheets (filters, lookups, basic formulas) and Gmail required Comfort using AI tools such as Claude or ChatGPT in daily work required Comfortable following written rules and escalating anything outside them required Available for the full shift with backup power and internet required Experience with Sling or another shift-scheduling tool preferred Logistics, delivery, or staffing-agency experience, especially with Amazon DSPs, preferred IDEAL CANDIDATE PROFILE Highly reliable, organized, and responsive Experienced supporting executives or operations for a U.S.-based business Comfortable working in a fast-paced environment with a large hourly workforce Strong judgment regarding what can be handled independently versus escalated Direct and efficient communicator Comfortable learning detailed SOPs and operational processes Highly comfortable using AI in everyday work Familiar with U.S. business and workplace culture APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Sling (Training Provided) Google Workspace (Gmail, Calendar, Sheets, Drive) Slack Claude (Client Team Account) ADP (Read-Only) Papaya (E-Bike Repair Tickets) Password Manager (Client-Provided) Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 7:00 AM–3:30 PM ET Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 40 hours/week Daily Working Time: 7:00 AM–3:30 PM ET Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English Required (Spanish a Plus) ACCENT PREFERENCE: Level A–C (Strong Written English Required) REGION PREFERENCES: Offshore or Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

You are the person who makes sure every cabin is guest-ready before the next family arrives. Follow up with cleaners on turn status, ETAs and anything blocking completion.

Location: Athens, Greece About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. What you’ll be doing As a member of the Sales Support team, you will play a key role in providing ongoing support to ensure a smooth and high-quality experience to our merchant partners. This includes establishing effective communication channels, maintaining service standards, assisting partner growth through data-driven insights, and collaborating with internal teams to resolve urgent needs and share best practices. What you’ll be doing: Menu & Assortment Management – Leading updates and improvements to restaurant menus and retail assortments on the platform; Quality & Satisfaction Checks – Ensuring our portfolio of stores reach the highest Wolt service standards by conducting regular quality and satisfaction assessments; Training & Support – Training our partner venues on how to use Wolt’s Portal and equipment to operate effectively and independently; Sales & Operational Support – Assisting the Account Management and Merchant teams with partner-related administrative tasks, coordination, and performance-boosting initiatives; Equipment & Tech Management – Resolving technical issues related to merchant operations; Process Improvement – Identifying bottlenecks, suggesting improvements, and taking ownership of projects aimed at enhancing partner satisfaction and operational efficiency; Collaboration – Working closely with internal teams to ensure a seamless and high-quality experience for both new and existing partners, while staying agile as the company continues to grow. Our humble expectations: Detail-Oriented & Organized – You enjoy structure and keeping things running smoothly; Customer-Focused – Previous experience in customer service, administration, or sales support is a plus; Tech-Savvy – Comfortable working with digital tools and managing data; Great Communicator – You’ll be in regular contact with merchants and internal teams; Fluent in Greek & English – Both languages are essential; Bonus Points – Experience in the restaurant, retail, or e-commerce industry is a plus! Why you’ll love it 🚀 Global and growing fast: Be part of a fast-moving scaleup 🤩 Ride of a lifetime: Accelerate your career and build your sales skills 💪 Instant impact: Take ownership and make a difference 💙 Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙 The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €1.120 — €1.120 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Paris Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. Healthcare Sites Development Manager People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as: 🎯 What drives us — We're obsessed with helping our members live healthier - Mission is the Boss: long-term thinking, seeking our mission success above all else. - Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences. 🏆 How we build excellence — We hire the best people and give them platform to succeed - Champions of excellence: extremely high standards and talent density. - Distributed ownership: accountable enlightened despots, everyone owns their decisions and results. - Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously. 🤝 How we grow together — We help each other improve through honest feedback and bold thinking - Optimistic alchemy: optimists who collaborate with genuine care and support teammates. - Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally. - Bold & creative contrarians: think differently to achieve greatness, try new approaches. ⚡ How we move fast — We fight complexity and focus on what matters most - Disciplined in execution: taking decisive actions with focus that compounds success over time. - Fight for simplicity: only high impact processes, smart frugality. 💡 The Missions Prévenir is a new Occupational Health and Prevention Service (SPSTI) in Île-de-France, built to rethink occupational health with Alan's technology, for the benefit of employees and of healthcare professionals (HPs). Its first medical centre opened at Valmy (Paris 10th) in April 2026, and 4 sites are already running. Prévenir is about to scale fast: the ambition is to open several new small centres around Paris in 2027 (Seine-et-Marne, Val-d'Oise), first inside ready-to-operate sites, then in premises of its own (rented or bought), including a flagship centre in Paris. The exact plan is still being shaped, and you will help shape it. We are looking for someone senior and visionary enough to carry the vision and strategy of Prévenir's sites from day one, while being happy (and excited) to be hands-on as much as needed, with a start-up mindset. Health, member experience and innovation are at the heart of the role. You would join Alan as a full-time Alaner in the Workplace team: you work for Alan, not only for Prévenir. At first, most of your time goes to Prévenir: opening new sites, making them compliant and ready for patients with a real Prevenir's spirit, running the centres day to day with the center managers, and building the vendors, budgets and playbook that will let it grow from 4 to many more sites. Prévenir is a separate entity from Alan: it signs its own leases and contracts, and you prepare, negotiate and advise on its behalf. You will work alongside the Facility Manager in charge of Alan's offices at Valmy, and turn what you learn into playbooks, checklists and templates (openings, fit-out, vendors, compliance) that serve Prévenir's centres as much as Alan's own offices. The position is based in Paris, with regular field visits across Île-de-France (Paris, Seine-et-Marne, Hauts-de-Seine, Val-d'Oise), and requires an onsite or field presence at least 4 days per week. 👀 More specificities on the profile we're looking for (level range targeted on our level grid: C1-D) Detailed missions Set the vision - Define and carry the vision and strategy for Prévenir's sites from day one: site model, technical and experience standards, and a 2–3 year real-estate roadmap, alongship Prévenir's and Alan's leadership and kept up to date as the plan evolves - Bring innovation: test new centre formats (shared, modular or temporary sites), and have a smart use of AI to make each opening faster, cheaper and better for HPs and patients Open and build new sites - Find and technically qualify new sites: define search criteria with the Occupational Health team, visit candidate sites, and give a clear go / no-go recommendation with an estimated cost - Open small centres inside ready-to-operate sites: check that the host site works for medical use, agree the terms with the host operator (services, charges, service levels, who does what), do the light set-up and prepare the opening - Prepare and negotiate leases with Legal and Finance, and be the single operational point of contact for landlords, architects and vendors - When relevant, lead fit-out works end to end: brief and manage architects, project managers and contractors, plan backwards from the opening date, secure administrative and safety authorisations, manage acceptance and close snags - Contribute to the rent vs buy thinking by providing technical due diligence on any potential acquisition (condition of the building, works to expect, regulatory constraints, running costs) Make every centre medical-ready, unique, safe and healthy - Make every site ready for patients: consultation rooms, patient flows, confidentiality (acoustics), hygiene and cleaning, medical waste, hand-washing points, IT / network and badge access set up with the IT team - Own the safety and security of every centre, for patients, HPs and visitors: access control, intrusion alarms and video surveillance where relevant (in line with GDPR), fire safety, evacuation procedures and drills, first-aid kits and defibrillators where required, and clear procedures for incidents and for HPs working alone - Put prevention at the heart of the run: identify the main risk areas of each centre (fire safety, HVAC and air quality, water, electrical, access control), build and run the preventive maintenance calendar, plan the mandatory periodic checks and keep each site's safety register up to date Run the centres day to day - Run the day-to-day for existing and new centres with the center managers (ASSTs): sort and diagnose requests, fix what can be fixed, send the rest to the right contractor, and follow each intervention until it is done and checked - Own the logistical run of the centres in partnership with the center managers: supplies, snacks, mail, printing, small furniture and IT equipment, access and badges, cleaning. Agree a clear split of who does what and give them simple routines, checklists and documentation so they become autonomous - Create and keep alive the Prévenir spirit in every centre, as the Workplace team does for Alan its own offices: a welcoming, consistent and on-brand place for HPs, ASSTs and patients, using their feedback to keep improving it Manage vendors, budgets and playbooks - Build a standard vendor panel (maintenance, fire safety, cleaning, medical waste, access control, furniture) with SLAs, penalties and exit terms. Run tenders and invoice checks, and reuse contracts across sites - Own the budget with Finance and the Occupational Health team: capex (fit-out, equipment, furniture) and opex (rent, charges, maintenance) per site, monthly follow-up, and realistic figures to feed the medical centres business model - Track, improve and document: run a simple dashboard (open requests, intervention times, openings progress, budget), keep the equipment inventory and maintenance log, automate repetitive follow-ups with AI and tools, and write the opening playbook and technical checklist reused for each new site Be a full member of the Workplace team - Take part in the team's rituals and priorities, work with Alan's Workplace scope and join the on-call rotation (daily Office Management tasks) Key outcomes by 1 year - A vision and a 2–3 year real-estate roadmap for Prévenir's sites are shared and approved by Prévenir's leadership and Alan within the first 3 months, and kept up to date - Existing centres are under control: contracts, leases, mandatory checks, equipment, open requests and risks are mapped and documented, with no missed regulatory check or expired contract - Preventive maintenance plans and safety registers are live on every centre, with at least 3 prevention areas identified, each with an action plan and KPIs - One single channel logs and tracks requests from the centres, each with an owner and a deadline; resolution time is measured and decreasing; a dashboard tracks requests, openings and budget; at least 3 recurring tasks are automated - The new centres planned for 2027 open on time, with safety, accessibility and authorisations validated before the first patient and a budget under control - A replicable opening playbook, a building technical checklist, a standard vendor panel and standard contract templates are in place and reused across sites - Every centre feels like Prévenir, is safe and secure (access control, alarms and emergency procedures in place and tested, drills done on time), and is healthy. - At least one innovation (new centre format, building tech or AI use case) has been tested in a centre, with clear results on cost, speed or HP and patient experience You may be a great fit if you are: - A multi-site Facility / Technical Manager (6–10 years of experience) in a network of regulated, public-access sites: clinics, medical or radiology centres, labs, dental or health-centre networks, nurseries, fitness, retail networks - A real-estate project manager in charge of network expansion and site openings, with a real sensitivity to the run - A head of technical services of a clinic or private hospital who wants to move to a growth environment - A works / fit-out project manager (chef de projet travaux, maîtrise d'ouvrage) with strong ERP experience and some maintenance and run exposure - A site or contract manager at an FM service provider (healthcare accounts) who wants to move in-house, or a Workplace / Facility Manager in a scale-up who has led several office openings or moves What we're looking for - Solid technical understanding of buildings: HVAC, electrical, plumbing, fire safety systems, doors and access control, and the ability to challenge a technician or an architect - Proven experience of opening or fitting out sites: works follow-up with architects, project managers and contractors, planning, acceptance, snags - Knowledge of the French regulatory framework for public-access buildings (ERP classification, safety commission, works authorisation, accessibility, mandatory periodic checks, safety register) - Good knowledge of site safety and security: access control, intrusion alarms, video surveillance (and related GDPR rules), evacuation and emergency procedures, incident management - Lease and landlord management: you can read a lease, understand who pays and does what, and negotiate with landlords and agents - Proven vendor and contract management (SLAs, penalties, price indexation, tenders, invoice control) and budget ownership (capex / opex per site, total cost of ownership) - Project management of several sites in parallel, with strong prioritisation, including urgent incidents - Ability to work with senior and varied stakeholders: HPs and doctors, directors, Legal, Finance, IT, landlords, architects - Senior enough to set a vision and a strategy, and to carry and defend it with Prévenir's leadership and Alan, with a start-up mindset: frugal, fast, comfortable building from scratch with changing priorities, and happy to be hands-on - Exceptional communication in French (fluent) and professional English - A member-first mindset: you think about the HP, patient and Alaner experience, not the process - Appetite for digital tools, AI and basic automation to reduce repetitive work, and the ability to document in a way the whole team and AI agents can leverage - Mobility across Île-de-France (Paris, 77, 92, 95 and more) - Visionary and hands-on, autonomous and proactive, at ease with ambiguity while the plan (number of sites, rent vs buy, timing) is still evolving, calm when things don't go as planned, and discreet and respectful of the medical environment Nice to have - Experience of medical, paramedical or health-related sites (centres de santé, clinics, labs), including ERP type U requirements - A technical diploma or certification (BTS / DUT in building maintenance or energy, SSIAP) and electrical habilitation - Experience of a technical due diligence on a building purchase, or of a sale-and-leaseback / long-lease structure - Experience with indoor air quality or energy-efficiency projects - Experience using a CMMS / GMAO tool, or building one with no-code tools - Extensive experience leveraging AI to build scalable processes or automate recurring tasks - Prior experience in a high-growth company or scale-up, ideally in a network-expansion context   🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Transport. Country-specific commuter benefits. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Fair rewards. Generous equity packages complement your base salary. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family. - Parental leave. Extended parental leave for all new parents.   IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Remote Ireland; Remote, Austria; Remote, France; Remote, Germany; Remote, Netherlands; Remote, Spain; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role GitLab’s Forward Deployed Engineering team is a field-situated product engineering function focused on strategic customer outcomes, artificial intelligence (AI) adoption, and direct contributions to GitLab’s product. This isn't a traditional field engineering, solutions architecture, or professional services role. As a Staff Forward Deployed Engineer, you'll work closely with customers while maintaining the technical standards and contribution discipline of a Staff-level product engineer. You'll work where strategic customer urgency, complex technical ambiguity, and GitLab product execution intersect. You'll partner directly with strategic customers and teams across Product, Engineering, Support, Site Reliability Engineering (SRE), Solutions Architecture (SA), Customer Success Architecture (CSA), Customer Success Management (CSM), and Professional Services. You'll diagnose and resolve high-impact adoption blockers, contribute production-quality fixes and features, and turn what you learn into repeatable patterns for GitLab and its customers. Why this role exists Strategic customers sometimes encounter challenges that are too broad, deep, urgent, or cross-functional for any single team to own from start to finish. These challenges may involve product gaps, performance degradation, scale bottlenecks, AI governance, adoption blockers, architectural constraints, Git usage patterns, continuous integration and continuous delivery (CI/CD) complexity, application programming interface (API) automation, security requirements, or operational instability. Forward Deployed Engineering provides technical stewardship in these moments. The team doesn't simply observe, report, or escalate. You'll engage directly, diagnose the underlying technical problem, collaborate with the right teams, contribute code or technical solutions where appropriate, and transition the outcome into normal ownership once the customer is stable and the learning can be reused. What you’ll do Product contribution Contribute production-quality code to GitLab’s product and adjacent systems. Develop bug fixes, features, integrations, tooling, and performance improvements when strategic customer outcomes require direct engineering work. Work within GitLab’s product and engineering processes, including issue discovery, merge request creation, testing, review, documentation, and maintainability. Partner with Product and Engineering so customer-driven solutions support long-term product direction rather than becoming one-off customizations. Turn blockers discovered in the field into durable product improvements, reference architectures, documentation, and repeatable implementation patterns. Strategic technical stewardship Engage with strategically important customers when adoption, retention, executive confidence, or public trust is materially at risk. Diagnose complex problems across GitLab product behavior, customer architecture, Git internals, CI/CD workflows, API usage, observability, infrastructure, networking, and cloud environments. Coordinate across Product, Engineering, SRE, Support, SA, CSA, CSM, Professional Services, and customer technical teams to drive resolution from discovery through handoff. Provide recommendations grounded in data, traces, and systems analysis to improve GitLab usage, workflows, automation, and architecture. Create durable outcomes without establishing permanent dependency on Forward Deployed Engineering. AI adoption and agentic software development lifecycle Drive governed, measurable, and production-oriented adoption of GitLab Duo Agent Platform with strategic customers. Identify and resolve AI adoption blockers involving governance, usage controls, auditability, security, compliance, operating models, workflow design, and integrations. Develop customer-safe adoption patterns for the agentic software development lifecycle (SDLC), AI-assisted development, intent-based review, AI governance, and human-in-the-loop software delivery. Partner with Product, Engineering, Field, and Customer Success teams to turn AI adoption learning into reusable guidance and product improvements. Thought leadership Create technical narratives grounded in customer experience and product reality that can help shape the industry’s approach. Contribute to Well-Architected Frameworks, whitepapers, webinars, reference architectures, technical strategy memos, and adoption frameworks. Guide ideas through discovery, formulation, validation, amplification, and adoption across GitLab. Partner with SA, CSA, Product, Engineering, Marketing, Product Marketing Management, CSM, Support, and executive stakeholders to make technical thought leadership a shared company capability. What you’ll bring Staff-level experience building, operating, or improving complex production software systems. Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security. Strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab’s product and adjacent systems. Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or AI adoption in enterprise environments. Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns. Deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery. Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations. The ability to coordinate across product, engineering, field, and customer teams without formal authority. Strong written communication and sound judgment, including the ability to create technical narratives and distinguish reusable product work from customer-specific customization. Strongly preferred qualifications Direct experience with GitLab as a platform, including GitLab.com, GitLab Dedicated, or GitLab Self-Managed. Production experience with Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, or observability tools. Deep familiarity with Git internals, repository performance, large-scale Git usage patterns, or GitLab Runner behavior. Experience creating technical thought-leadership materials, such as whitepapers, technical talks, architecture frameworks, requests for comments, public technical writing, or internal strategy documents. A background in performance engineering, site reliability engineering, platform engineering, infrastructure engineering, or distributed systems. Experience working in open source or highly asynchronous engineering environments. Technologies and domains Directly relevant technologies and domains include: Ruby on Rails Go AI-assisted development and the agentic SDLC PostgreSQL Redis and Sidekiq Git internals GitLab CI/CD and Runner architecture Kubernetes and containers Terraform Linux, networking, observability, and performance analysis Vue and TypeScript APIs and automation DevSecOps governance, security, and compliance What this role is not This role isn't: A generic field engineering role. A proof-of-concept factory. A replacement for Solutions Architecture, Customer Success Architecture, Customer Success Management, Professional Services, Support, SRE, Product, or Engineering. A customer-specific customization function. Unbilled Professional Services. A requirements-gathering role that only escalates to Product. An AI evangelism role disconnected from product execution. Success measures Success in this role may include: Stabilizing strategic customer adoption or retention risks. Fixing product bugs or contributing features. Removing AI adoption blockers for strategic accounts. Creating reusable implementation patterns and transitioning them to long-term owners. Producing or enabling Well-Architected Frameworks, whitepapers, webinars, or technical narratives. Resolving cross-functional customer challenges without creating permanent dependency on Forward Deployed Engineering. Equipping Product, Engineering, Support, CSA, CSM, Professional Services, and SA teams with better guidance based on learning from the field. Increasing adoption and effective use of GitLab capabilities, especially GitLab Duo and GitLab Duo Agent Platform, in targeted accounts. About the team The Forward Deployed Engineering team connects strategic customer needs with GitLab product execution. The team works directly with customers and across GitLab to resolve complex adoption challenges, contribute durable product improvements, and create reusable technical guidance. Its goal is to stabilize urgent situations, improve the product, and transition ongoing ownership to the appropriate team rather than create a permanent dependency. Ideal candidate profile You're a Staff-level product or platform engineer who can operate in the field without becoming field-only. You're comfortable reading traces, writing production code, debugging architecture, discussing AI governance, leading a customer technical session, opening a merge request, outlining a whitepaper, and coordinating across teams to achieve a strategic customer outcome. You're not simply a strong communicator with technical awareness. You're a credible engineer with the judgment, presence, and narrative ability to turn customer reality into product contributions, adoption guidance, and company-level thought leadership. We welcome candidates with different backgrounds and levels of experience. Many successful candidates don't meet every qualification. If you're excited about this role, we encourage you to apply and let our recruiting team assess your application. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. Facility Manager — Hard FM People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:   🎯 What drives us — We're obsessed with helping our members live healthier - Mission is the Boss: long-term thinking, seeking our mission success above all else. - Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.   🏆 How we build excellence — We hire the best people and give them platform to succeed - Champions of excellence: extremely high standards and talent density. - Distributed ownership: accountable enlightened despots, everyone owns their decisions and results. - Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously.   🤝 How we grow together — We help each other improve through honest feedback and bold thinking - Optimistic alchemy: optimists who collaborate with genuine care and support teammates. - Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally. - Bold & creative contrarians: think differently to achieve greatness, try new approaches. ⚡ How we move fast — We fight complexity and focus on what matters most - Disciplined in execution: taking decisive actions with focus that compounds success over time. - Fight for simplicity: only high impact processes, smart frugality.   💡 The Missions Alan has grown to more than 1,000 Alaners, with 600+ hires expected in 2026 alone. The Workplace team is the engine behind the experience Alaners have every day, and that experience starts with a building that simply works: safe, comfortable, compliant, with air that is good to breathe and doors that open when they should. As the company scales, our technical footprint grows with it. Today, technical maintenance at our Paris HQ (Valmy) relies on a part-time factotum and on team members who handle it on top of some other scopes. We are opening a dedicated, full-time Facility Manager position to give more love to our offices and to anticipate needs. The first focus is the run at Valmy (our HQ), with a strong prevention mindset. As Alan keeps growing, more real-estate projects are likely (new floors, a possible office move, sites abroad...): we expect you to grow into the technical lead on them. The role is part of the Workplace team and covers a single contract: Workplace Experience. The position is based in Paris and requires an onsite presence at least 4 days per week. 👀 The profile we're looking for (level range targeted on our level grid: B1-C1) Specific missions - Make prevention the heart of the role. Identify the main risk areas (HVAC, water leaks, fire safety, access control). Build and run the preventive maintenance calendar, plan the mandatory periodic checks and keep the safety register up to date. - Do regular office rounds with the Valmy services team to spot wear and risks (leaks, lighting, HVAC, doors, badge readers, fire safety) before Alaners report them. Turn each finding into an action with an owner and a date. - Run day-to-day maintenance. Sort and diagnose Alaners' requests and fix small issues directly yourself (e.g. changing a light bulb). Send the rest to the right contractor, and follow each intervention until the work is done and checked on site. - Be the single technical point of contact for our vendors and our landlord. This covers contracts and SLAs (agreed service levels and intervention times), invoice checks, tenders, and escalation of building-level issues under the lease. - Own the legal and financial side of FM, with Legal and Finance: regulatory compliance (ERP / labor code safety rules, mandatory checks, audit findings), lease obligations, and the maintenance budget (opex / capex) with monthly cost follow-up and optimization. - Keep our offices safe, healthy and comfortable for all Alaners, in line with our Healthy Business positioning (air quality, thermal comfort, fire safety, accessibility...). - Track, improve and document. Create and run a simple dashboard (open requests, intervention times, recurring issues, budget), keep the equipment inventory and maintenance log, automate repetitive follow-ups with AI and tools, and write procedures that can be reused for new floors and sites. - Own Alan's obligations under the Décret tertiaire (energy-reduction law for office buildings over 1,000 m²) at Valmy and future offices, with the landlords. - Cover the technical needs and follow-up required at the Prévenir medical center hosted at Valmy - Over time, lead the technical side of our real-estate projects (floor take-overs, office moves, new sites): technical checks of buildings, follow-up of works with architects and project managers, move planning. - Work daily with cross-functional teams: Legal (compliance, lease), Finance (budget, invoicing, cost optimization), IT (network, access control, room equipment) and Security (office safety policies, crisis reaction). - Join the on-call rotation (daily Office Management tasks). Key outcomes by 1 year - All hard FM contracts are mapped, documented and tracked (scope, SLAs, renewal and exit dates, costs, mandatory checks): no missed regulatory check or expired contract - A preventive maintenance plan is live at Valmy, and the share of corrective / emergency interventions has measurably decreased - At least 3 prevention areas identified, each with a specific action plan and clear KPIs - Regulatory compliance is up to date: safety register complete, periodic checks done on time, audit findings closed - New fire safety equipment provider selected and onboarded - Air quality measured on all floors, issues diagnosed and a corrective action plan delivered - Led at least two vendor reviews or tenders, produced clear findings and took the corresponding decisions autonomously - An FM dashboard tracks service quality, vendor performance and budget consumption; at least 3 manual or recurring tasks automated - A replicable FM playbook and a building technical checklist exist, ready to be used for a new floor, an office move or a new site You may be a great fit if you are: - A Facility Manager / Technical Manager with 3–6 years of experience on multi-technical (tertiary / office) buildings, in-house at a scale-up or large company - Coming from an FM service provider or a property manager (site manager, contract manager) and wanting to move in-house and own the client side - A multi-technical maintenance profile (HVAC, electrical, fire safety) who has grown into vendor management, budget ownership and compliance - A Workplace manager with an FM scope, or a works / fit-out project manager with solid maintenance and run experience What we're looking for - Solid technical understanding of building systems: HVAC, electrical, plumbing, fire safety systems (alarm, extinguishers, emergency lighting), doors and access control - Knowledge of the French regulatory framework for offices (ERP / labor code safety rules, mandatory periodic checks, safety register, safety commission) - Proven vendor and contract management: SLAs, penalties, price indexation, tenders, invoice control - Ability to manage the landlord relationship and understand lease obligations (who pays and does what) - Electrical habilitation (mandatory, as the role fixes small electrical issues directly) - Exceptional communication in French (fluent) and professional English - Attention to detail, strong problem-solving, and the ability to juggle priorities, including urgent incidents, with a calm and constructive attitude when things go wrong (leak, outage, alarm) - A prevention mindset, autonomy and strong accountability: you spot what can be improved before being asked - A member-first mindset: you think about the Alaner experience, not the process - Appetite for digital tools, AI and basic automation to reduce repetitive work (ticketing, maintenance tracking, dashboards), and the ability to document in a way the whole team and AI agents can leverage Nice to have - A technical diploma or certification (e.g. BTS / DUT in building maintenance or energy, SSIAP) - Experience with indoor air quality or energy efficiency projects (sensors, ventilation, Décret tertiaire) - Experience with a CMMS / GMAO tool, or building one with no-code tools - Experience leveraging AI to build scalable processes or automate recurring tasks - Experience in a high-growth tech company or scale-up - Having followed or led a fit-out, an office move or a new-site opening   🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Transport. Country-specific commuter benefits. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Fair rewards. Generous equity packages complement your base salary. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family. - Parental leave. Extended parental leave for all new parents.   IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: London; United States; New York; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE ElevenLabs moves fast - by design. We run lean, we bias toward action, and we trust our people to figure things out. That's how we've built world-leading AI products in three years with a fraction of the headcount of our peers. But speed at 200 people and speed at 1,000+ people are different challenges, and the systems, habits, and connective tissue that let a company move fast without breaking things don't build themselves. As our Company Operations Lead, you'll own the infrastructure that lets ElevenLabs keep its velocity as it scales. Not by adding process for process's sake - but by building the right systems, in the right places, at the right time, so that the rest of the company can focus on what they do best. You'll establish the operating layer that keeps a 50-country, hybrid organization coherent; drive the strategic planning cadence that keeps leadership aligned; and deploy a lean team of strategic generalists against the company's most urgent cross-functional challenges. You’ll be responsible for: - Operating Cadence: Running the planning and alignment cycles that keep the company pointed in the right direction. This includes OKR planning, workforce, and headcount planning. - Operating System: Building and maintaining the infrastructure layer that lets the company move faster. Systems of record, org taxonomy and governance, and the knowledge management systems that ensure information flow effectively across our remote-first team. - AI Enablement & Agentification: Ensuring every team at ElevenLabs has the tools, access, and knowledge to work effectively with AI. You'll own the internal AI enablement framework - managing tool access and rollout, identifying where agents and automation can accelerate how functions operate, and building the learning opportunities and champions programmes that drive deep adoption. You'll work closely with Security, IT, and the Automations team to ensure what gets built is built right. - Operations Centre of Excellence: Defining what great operations looks like at ElevenLabs and embedding it across the company. You'll set the blueprint that makes operational excellence repeatable and deploy the team as embedded operators inside other functions, standing up best practices, up-skilling teams, and handing off cleanly once the work is done. REQUIREMENTS We do not require formal experience, certifications, or degrees. We do require: - Proven experience building and leading a Strategy & Operations or BizOps function at a high-growth technology company - ideally through a meaningful scaling inflection (Series B–D trajectory or equivalent). - Track record of standing up functions and systems from scratch and handing them off, rather than owning a permanent queue. - Structured problem-solving background - strategy consulting, a BizOps or Chief of Staff seat with genuine strategic scope, or an operator role that required both systems-building and executive influence. - Strong AI and tooling fluency - you should be pushing the organisation on what's possible with AI enablement, not chasing it. - Exceptional stakeholder management: you can partner with founders and Leads and earn trust quickly in a flat, high-velocity environment. Bonus: - Experience inside a company that scaled through a 200 → 2,000+ person inflection. - Background that spans both consulting and operator roles - you've done the thinking and the building. - Familiarity with knowledge management, AI agentification, or internal tooling as an operational discipline. LOCATION This role is remote. London or New York preferred. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.