Cleaning Operations Coordinator

Responsibilities: — Follow up with cleaners on turn status, ETAs and anything blocking completion. — Coordinate re-cleans, missed items and supply fixes. — Confirm guest-ready status for every same-day arrival. — Assess how late checkouts affect the cleaning schedule and communicate realistic timelines. — Relay delays, updates and completion details to Haven operations, escalating urgent issues promptly. — Collect and post completion evidence, including photos where required. — Keep communication with cleaners, internal teams and stakeholders clear and organized. — Spot recurring issues and help improve cleaning workflows and SOPs. Requirements: — Experience in short-term rentals, hospitality, housekeeping coordination or field operations is strongly preferred. — High responsiveness and the ability to manage urgent, same-day issues without losing track of the rest. — Strong attention to detail. — Comfort following up with field teams, again and again, until the job is done. — Clear written English for communication with cleaners and the operations team. — Availability to work U.S. Eastern Time hours, plus occasional weekend coverage. — Reliable internet and a quiet place to work. Benefits: — $1,200–$1,500/month, depending on experience. — Fully remote, with flexible scheduling within U.S. time-zone overlap. — A path to grow into a broader operations leadership role across the portfolio.