Вакансии

• 5+ лет опыта в DevOps / System Operations. • управленческий опыт.

Location: Paris; Zurich; Madrid; Amsterdam; Warsaw; Linz; Munich; London; Berlin Workplace: Remote ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE TEAM Mistral is building a sovereign AI cloud for Europe. Our customers in finance, healthcare, and the public sector run frontier models on European-jurisdiction infrastructure, and the Cloud Platform team builds the systems that make that possible — compute orchestration, Kubernetes, bare metal, storage, networking, and the datacenter fleet that runs it all. We run it all on our own metal, our own network, our own datacenters — which means when something breaks, the fix is ours to write. European Compute Units let enterprises commit to multi-year capacity on that infrastructure, and we are scaling toward a gigawatt of compute across Europe by 2030. You will design and ship the layer every sovereign AI deployment depends on and shape the team building it. THE ROLE This is a people-leadership role from day one. You will manage the team — hiring, coaching, performance, growth paths, honest feedback — while staying close to the code: roughly half your time in architecture decisions and the hardest technical problems the team faces, the other half leading your squad. If you are looking for a senior IC role, this is not it. You will own our Kubernetes product end to end: a metal-to-on-demand platform built on in-house infrastructure, with GPU support for training, inference, and general-purpose compute. Kubernetes is our product, not just our platform — we run it on infrastructure we own end to end. You will decide how the control plane scales, how GPUs get scheduled, and how quickly a rack of bare metal becomes an on-demand cluster a customer can use. The decisions you make here shape how our infrastructure scales from today's footprint to a gigawatt, and how we turn frontier AI research into production systems used by millions. This is a role for an engineer who leads from the front because that is where the work is, not because management was the next rung on the ladder. WHAT YOU WILL DO - Design and ship the control plane. You build alongside your team and own the architecture and the hardest implementation decisions — scheduling, operators, provisioning, node lifecycle. - Grow the engineers, not just the software. You set the standard for ownership, remove the obstacles in their way, and coach them past their comfort zone until the work they ship surprises them. - Own the reliability of the Kubernetes control plane. It is the team's headline KPI. You make the calls when it breaks at 3am, and your engineers learn from how you do it. - Shrink the distance from metal to on-demand. Provisioning a cluster should be minutes of automation, not weeks of tickets. - Partner with Product Managers to set priorities, scope initiatives, and make the technical and business tradeoffs. - Own people management for the team: hiring, performance, growth paths, and honest feedback — the leadership work that never becomes someone else's job. - Define the team's processes and execution rituals as it grows. WHAT WE'RE LOOKING FOR - 2+ years of real people leadership. You have managed engineers — hired, coached, given honest feedback, and grown them. Hands-on contribution matters here, but this role is judged on the team you build and lead, not just the code you write. - You have shipped production systems in Go. Not dabbled. Shipped. - You have run Kubernetes in anger — and ideally built parts of it: operators, schedulers, controllers. You understand what happens underneath it, and you have worked on Linux directly, not just on managed services that sit on top of it. - You have run GPU workloads on Kubernetes, or you are confident you can own that domain fast. - You think like a developer who happens to build infrastructure, not an operator who manages it. You write code other engineers depend on. - Extensive experience building backend or infrastructure systems. - You have partnered with product, design, and business teams to ship software that reached real users. - A low-ego, team-first mindset. We care less about your exact domain and more about whether you are the kind of technical force other engineers want to work alongside. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Tbilisi, Georgia Workplace: remote At Infomediji, we are building the next generation of Spatial Media: a new way people experience video through interaction, multi-user presence, haptics, AI, and immersive storytelling. DeoVR is a leading immersive streaming platform serving millions of users globally. Content creators and partners are central to this ecosystem, and we are looking for a Product Manager to make their experience simpler, clearer, and more scalable. If you enjoy turning complex operational and technical workflows into products people genuinely enjoy using, this role is for you. The Role We are looking for a Product Engineer - Content Team to own the product experience for our content partners across our streaming platform. This is a product and engineering-facing role. You will work closely with Content Partnerships, Marketing, Design, and Backend Engineering to identify friction, define the right solutions, and deliver high-impact improvements. What You Will Do Own and improve the end-to-end product experience for content partners, creators, and studios Map and optimise key partner workflows, including partner applications, onboarding, content submission, publishing, status tracking, and related processes Turn partner feedback, operational pain points, and business needs into clear product problems and prioritised solutions Independently implement selected solutions, such as internal tools, workflow automations, integrations, prototypes, or partner-facing improvements Work closely with Backend Engineering to define scalable systems, workflows, integrations, and self-service tools Partner with Content and Marketing to improve partner acquisition, activation, engagement, and retention Define product requirements, success metrics, user stories, and delivery priorities Lead product discovery and validate opportunities through qualitative feedback, data, and market research Own the roadmap for content-partner-facing initiatives from discovery through delivery and iteration What We Are Looking For Hands-on software engineering experience delivering and maintaining production applications or features Experience working with backend services, APIs, databases, and third-party integrations Product judgement: you can clarify an ambiguous request, identify the underlying problem, and decide what is worth building Ability to take a solution from an initial idea through technical design, implementation, testing, and release Experience turning complex operational processes into usable tools and workflows Confidence working directly with users and business stakeholders to gather context, challenge assumptions, and explain technical trade-offs Ability to investigate problems independently and collaborate effectively with Backend Engineering High ownership, structured thinking, and comfort working with evolving requirements Practical judgement around AI: you can identify where it adds value and evaluate the quality of its output Fluency in English and Russian Bonus Points Experience with video, streaming, creator, affiliate, marketplace, or platform products Hiring Process HR screening (30 min) Team Interview (1 hour) Case Task (2-4 hours) CEO Interview (45 min) 💼 Explore our hiring process What We Offer Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity. The chance to be part of a pioneering team in a rapidly evolving industry Direct impact on the future of immersive media Flexible working hours and remote-first culture A team that values initiative, clarity, and collaboration Access to all tools and tech you need Unlimited DeoVR Premium A work environment where ideas matter and people are treated with respect Stay Connected Join our Facebook community and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.

Location: United Kingdom Workplace: remote *ALL CANDIDATES MUST BE LOCATED IN THE UNITED KINGDOM* About Intermedia: Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to dive into the world of DevOps and make a tangible impact? About the Role: The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes: Integration APIs and microservices Multi-region Kubernetes clusters (cloud & on‑prem) CI/CD and GitOps tooling (GitHub-centric) Internal Developer Platform (IDP) components Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.) We are looking for a Team Lead DevOps Engineer to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team. You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices. What you will be doing: Team Leadership & Ownership Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations. Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives). Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure. Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives. Platform Operations (UST / Unite Services / Integrations) Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services). Oversee multi-environment support (DEV/QA/PROD and special environments like RTE). Kubernetes, Cloud & On‑Prem Infrastructure Operate and evolve Kubernetes clusters (cloud and on‑prem), including: Cluster upgrades and migration playbooks Ingress/Nginx and service mesh / networking changes Resource/capacity optimization (CPU throttling, scaling, etc.) Manage supporting infrastructure for Unite platforms: Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ) Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure). CI/CD, GitOps & Tooling Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others). Design, implement, and maintain GitHub-based CI/CD: GitHub Actions workflows Self-hosted GitHub runners (including K8s-based and Windows runners) Versioning and branching strategies Introduce and maintain GitOps practices for infrastructure and application deployments. Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code. Security, Compliance & Reliability Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike). Work with Security to design and implement: Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs) Secrets management and secure configuration Define and execute disaster recovery and ransomware recovery strategies for UST / Unite Services / Integrations. Improve reliability and quality of platforms via SLIs/SLOs, operational runbooks, and post-incident improvements. Observability, Incident Management & Runbooks Own observability for Unite Services and Unite Integrations: Metrics, logs, traces (e.g., Prometheus, Grafana, ELK, etc.) Dashboards for capacity (Kubernetes CPU usage, throttling, etc.) and error budgets Lead incident response for platform issues: Triage, mitigation, communication, and follow-up actions Coordination with product/engineering teams during outages Create and maintain detailed runbooks and recovery procedures, especially for: RTE environment, K8s clusters, Harbor, Consul, Chart Museum Disaster recovery and ransomware scenarios Documentation & Process Produce and maintain clear, actionable documentation: Infrastructure design and configuration CI/CD and GitOps processes Recovery and maintenance procedures RFCs for new platform capabilities (e.g., API Gateway, Apache Flink) Contribute to process improvements in CI/CD, deployment strategies, and developer experience. Help define and maintain product maturity models for Unite Integrations and related platforms. What you will bring to the role: Technical Skills Strong background in platform / DevOps engineering for complex distributed systems. Deep understanding of infrastructure components: compute, networking, storage, DNS, certificates, load balancing, and how they interact. Kubernetes & Containers Deep knowledge of Kubernetes (cluster operations, upgrades, scaling, security, ingress, RBAC). Experience with Docker/containerization in production. Cloud & On‑Prem Solid experience with at least one major cloud provider (Azure preferred; AWS or GCP a plus). Comfort working in hybrid environments (cloud + on‑prem). CI/CD & GitHub Strong experience designing and running CI/CD pipelines. Hands-on with GitHub Actions and self-hosted runners (including scaling and security). Experience with other CI/CD tools (Azure DevOps, GitLab, ArgoCD) is a plus. Infrastructure as Code & Automation Proficiency with IaC tools (Terraform, Crossplane, Helm, etc.). Strong scripting/coding skills (e.g., Python, Go, Bash, PowerShell) to automate complex operational workflows. Config Management Experience with tools like Ansible, Chef, or similar for configuration management and automation. Observability & Monitoring Experience with Prometheus, Grafana and centralized logging stacks (e.g., ELK, Splunk or similar). Ability to build meaningful dashboards and alerts, and interpret telemetry to drive improvements. Security & Compliance Understanding of security best practices across network, infrastructure, and application layers. Experience with WAFs, rate limiting, vulnerability management tools (e.g., Qualys, CrowdStrike) is a plus. Leadership & Collaboration Proven experience leading DevOps / platform teams or being a strong technical lead. Ability to mentor engineers and raise the technical bar for the team. Experience leading small/medium-sized projects using Agile/Scrum or similar methodologies. Strong communication skills, able to translate technical constraints into clear options and decisions for stakeholders. Demonstrated ability to own outcomes: from design through implementation, rollout, and ongoing operations. Strong troubleshooting skills and calm under pressure during incidents. Nice to Have Experience defining or implementing Internal Developer Platforms. Experience with API Gateway and stream processing platforms (e.g., Apache Flink). Background in ransomware preparedness, disaster recovery planning, or business continuity for critical systems. Experience operating systems at multi-region or multi-tenant scale. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Portugal Workplace: remote *ALL CANDIDATES MUST BE LOCATED IN PORTUGAL* About Intermedia: Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to dive into the world of DevOps and make a tangible impact? About the Role: While primarily remote , this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes: Integration APIs and microservices Multi-region Kubernetes clusters (cloud & on‑prem) CI/CD and GitOps tooling (GitHub-centric) Internal Developer Platform (IDP) components Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.) We are looking for a Sr. DevOps Engineer, Team Lead to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team. You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices. What you will be doing: Team Leadership & Ownership Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations. Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives). Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure. Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives. Platform Operations (UST / Unite Services / Integrations) Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services). Oversee multi-environment support (DEV/QA/PROD and special environments like RTE). Kubernetes, Cloud & On‑Prem Infrastructure Operate and evolve Kubernetes clusters (cloud and on‑prem), including: Cluster upgrades and migration playbooks Ingress/Nginx and service mesh / networking changes Resource/capacity optimization (CPU throttling, scaling, etc.) Manage supporting infrastructure for Unite platforms: Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ) Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure). CI/CD, GitOps & Tooling Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others). Design, implement, and maintain GitHub-based CI/CD: GitHub Actions workflows Self-hosted GitHub runners (including K8s-based and Windows runners) Versioning and branching strategies Introduce and maintain GitOps practices for infrastructure and application deployments. Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code. Security, Compliance & Reliability Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike). Work with Security to design and implement: Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs) Secrets management and secure configuration Define and execute disaster recovery and ransomware recovery strategies for UST / Unite Services / Integrations. Improve reliability and quality of platforms via SLIs/SLOs, operational runbooks, and post-incident improvements. Observability, Incident Management & Runbooks Own observability for Unite Services and Unite Integrations: Metrics, logs, traces (e.g., Prometheus, Grafana, ELK, etc.) Dashboards for capacity (Kubernetes CPU usage, throttling, etc.) and error budgets Lead incident response for platform issues: Triage, mitigation, communication, and follow-up actions Coordination with product/engineering teams during outages Create and maintain detailed runbooks and recovery procedures, especially for: RTE environment, K8s clusters, Harbor, Consul, Chart Museum Disaster recovery and ransomware scenarios Documentation & Process Produce and maintain clear, actionable documentation: Infrastructure design and configuration CI/CD and GitOps processes Recovery and maintenance procedures RFCs for new platform capabilities (e.g., API Gateway, Apache Flink) Contribute to process improvements in CI/CD, deployment strategies, and developer experience. Help define and maintain product maturity models for Unite Integrations and related platforms. What you will bring to the role: Technical Skills Strong background in platform / DevOps engineering for complex distributed systems. Deep understanding of infrastructure components: compute, networking, storage, DNS, certificates, load balancing, and how they interact. Kubernetes & Containers Deep knowledge of Kubernetes (cluster operations, upgrades, scaling, security, ingress, RBAC). Experience with Docker/containerization in production. Cloud & On‑Prem Solid experience with at least one major cloud provider (Azure preferred; AWS or GCP a plus). Comfort working in hybrid environments (cloud + on‑prem). CI/CD & GitHub Strong experience designing and running CI/CD pipelines. Hands-on with GitHub Actions and self-hosted runners (including scaling and security). Experience with other CI/CD tools (Azure DevOps, GitLab, ArgoCD) is a plus. Infrastructure as Code & Automation Proficiency with IaC tools (Terraform, Crossplane, Helm, etc.). Strong scripting/coding skills (e.g., Python, Go, Bash, PowerShell) to automate complex operational workflows. Config Management Experience with tools like Ansible, Chef, or similar for configuration management and automation. Observability & Monitoring Experience with Prometheus, Grafana and centralized logging stacks (e.g., ELK, Splunk or similar). Ability to build meaningful dashboards and alerts, and interpret telemetry to drive improvements. Security & Compliance Understanding of security best practices across network, infrastructure, and application layers. Experience with WAFs, rate limiting, vulnerability management tools (e.g., Qualys, CrowdStrike) is a plus. Leadership & Collaboration Proven experience leading DevOps / platform teams or being a strong technical lead. Ability to mentor engineers and raise the technical bar for the team. Experience leading small/medium-sized projects using Agile/Scrum or similar methodologies. Strong communication skills, able to translate technical constraints into clear options and decisions for stakeholders. Demonstrated ability to own outcomes: from design through implementation, rollout, and ongoing operations. Strong troubleshooting skills and calm under pressure during incidents. Nice to Have Experience defining or implementing Internal Developer Platforms. Experience with API Gateway and stream processing platforms (e.g., Apache Flink). Background in ransomware preparedness, disaster recovery planning, or business continuity for critical systems. Experience operating systems at multi-region or multi-tenant scale. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Abu Dhabi, United Arab Emirates Workplace: remote You will lead analytics for the Services cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas: Watchdocs (driver document verification and work with the compliance base), Trust & Safety (everything related to trust and safety in rides — incidents and safety features), Customer Support (both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance), Customer Experience (Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and Antifraud (protecting rides, transactions, ratings, and more from abuse across inDrive). You will build and manage a team that partners closely with product, operations, support, and compliance to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction. In this role, you will act as a strategic partner to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform. Key Responsibilities Own the analytics strategy and roadmap for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership Build, grow, and develop a team of 11+ (analysts) — hiring, mentoring, and setting quality standards across the cluster Lead Antifraud analytics : detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives Drive Trust & Safety analytics : measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers Oversee Customer Support analytics : assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance Lead CX analytics : connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions Guide Watchdocs analytics : the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience Define and standardize metrics, definitions, and monitoring across the cluster; ensure data quality in partnership with DWH, DS, and Engineering Establish best practices in experimentation (A/B testing), causal inference, forecasting, and effect measurement across the team Partner cross-functionally at the company level (Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders Skills, Knowledge and Expertise 6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses 2+ years of people management, leading teams of 10+ people, including other managers or team leads Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference) Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level Proficiency in BI tools (Tableau, Looker, Redash, or similar) Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences English proficiency at B2 or higher for international collaboration Nice to Have Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance Experience with fraud / risk modeling, anomaly detection, or safety analytics Familiarity with text / sentiment analysis for customer-feedback data Experience scaling analytics across multiple countries and verticals Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Stack: AWS, Kubernetes, Docker, GitLab CI, Terragrunt / OpenTofu, Prometheus, Loki, Sentry. Remote work to start, with the possibility of relocation to Lisbon, Portugal in the future.

As Data Center Operations Team Lead, you'll run day-to-day operations at Verda's site in Finland. * Shift execution and task allocation: Run the shift on site, plan and allocate work across the technicians, and make sure tasks are completed on time and to standard.

Location: Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Remote | 💰£32,200 - £40,750 + Incentive Awards tied to your performance + Benefits ✨ ⭐Our Financial Crime Team Our Financial Crime Business Banking team is the first line of defence in protecting Monzo and our business customers from financial crime activities. You will lead a team of up to 12 senior Investigators, acting as their primary point of contact for technical escalations and professional development. Your goal is to balance high-quality investigative standards with operational efficiency. 🔑You’ll play a key role by... Managing the personal & professional development of approximately 12 Senior Financial Crime Business Banking Investigators. Fostering an empathetic, high-performance culture in the team. Providing technical coaching, feedback, and advice relating to financial crime tasks. Analysing and driving improvement in team performance, and reporting relevant insights. Monitoring and maintaining service level adherence on the work completed by the team, reviewing work status and availability of your team members Providing meaningful feedback to your team and learnings are being had from this Communicating and embedding change within the team, driving a positive culture to help us progress as we grow Contributing to a strong control environment by minimising breaches and risk events. Reviewing complaints attributed to the team and identifying opportunities for improvement. Conducting job interviews for financial crime investigators and contributing to hiring decisions. Chairing employee relations cases and making decisions consistent with Monzo’s values. Being part of a high performing management team, supporting each other when required 🤩 We’d love to hear from you if… You have leadership experience within a Financial Crime or Fraud setting, this is essential. Have an understanding of current financial crime trends and typologies. You have experience providing technical coaching and feedback on FC Business Banking tasks. You're a clear and inspiring communicator, with excellent written and verbal English. You're empathetic and have a supportive approach to people leadership. You're great at prioritising problems and assessing risk in an operations environment. You are passionate about working in a fast paced environment and comfortable with change. ⏰ Hours of work This is a full time, permanent position. You’ll work 37.5hrs a week, Monday - Friday 9am-5:30pm. You’ll also be required to work one weekend a year. 🙌 What’s in it for you 💰 £32,200 - £40,750 ➕Incentive Awards tied to your performance. 📍This role is a remote role in the UK 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 3 key steps Application questions Recruiter Call - 30 minute video call to assess role fit & motivation Hiring Manager - 60 minute video call with 2 of our operations managers to assess values and leadership experience We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We don’t have a set closing date for this role, we’ll close applications once we’ve received enough to find the right person. If this sounds like you, please apply as soon as you can. #LI-NG2 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

💎 Руководителю предстоит трансформировать QA-отдел PC live-service проекта и с нуля выстроить стратегию performance-тестирования: определить метрики и пороги, организовать профилирование клиента и тестирование высоконагруженного бэкенда.

Ищем бизнес-аналитика в команду операционной эффективности ОТП Банка.

В растущий iGaming-продукт ищем Team Lead Retention (управление командой до 5 человек). - Развитие CRM-коммуникаций (Email / Push), retention-механик и программы лояльности.

Location: Europe; United Kingdom; Spain Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote. Contract: Full-time, permanent. Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.   We are looking for a highly skilled, hands-on Technical Team Lead to lead the global build and technical integration of Full MVNO systems. In this role, you will lead a dedicated Build Team responsible for architecting, integrating, testing, and commissioning end-to-end Full MVNO capabilities across global markets. Operating under a Build-to-Run model, you and your team will build new MVNO capabilities and host MNO integrations from the ground up, execute rigorous testing, and hand over stable, operational systems to a dedicated Run team after launch. This role is ideal for someone with deep technical expertise in Mobile Core networks across voice, VoLTE, data, and SMS, strong knowledge of telecommunications regulations, and experience leading engineering and QA teams. What You'll Do: Lead, mentor and manage a team of seven engineers, QA specialists and Site Reliability Engineers responsible for operating the Mobile Core Network across its full lifecycle, from design, build and deployment through steady-state operations, change management, incident response and upgrades. Manage the team’s work and people, covering sprint and capacity planning, prioritisation and stakeholder communication, alongside regular 1-to-1 meetings, fair and evidence-based performance reviews, and support for career growth. Establish engineering best practices, automated testing strategy and technical handover standards. Operate and manage the mobile core, built on a mix of CNFs and VNFs, from the subscriber database (HSS/HLR) through packet core, signalling (Diameter, SS7, DNS, GTP), voice and messaging platforms, ensuring end-to-end service readiness across data, voice and SMS, and working with NEPs, IPX/GRX partners, IaaS partners and Managed Service and SaaS providers. Own the performance of the Mobile Core Network to meet 99.98% service uptime per year, defining and reporting on health KPIs (availability, attach and session success rates, call and SMS success rates, latency, packet loss and utilisation), supported by observability, monitoring and proactive alerting, and by preventative measures such as geo-redundant design, capacity forecasting, failover testing, post-incident reviews and problem management. Own configuration management of the Core Network as a critical Day 2 discipline, including version-controlled configuration, change control, automated deployment and rollback, and configuration drift detection across all CNFs, VNFs and environments. Work with the Build Team to take new systems into live operation, whether CNF, VNF, Managed Service or partner SaaS, by defining operational readiness and handover criteria, accepting systems into the Run Team once they meet them, and ensuring the team is trained, documented and equipped to operate them with minimal risk to service. What You'll Bring: 5+ years hands-on in mobile core networks 2+ years leading a team of engineers and/or QA specialists in an agile or delivery-focused environment. Strong working knowledge of both packet core and voice core, including the subscriber database (HSS/HLR), policy and charging, VoLTE and legacy circuit-switched voice. Expertise across the signalling stack, including Diameter, SS7 and SIP. Experience with messaging architecture and SMS routing, including interworking with other operators. Strong delivery mindset across multiple concurrent rollout streams, with clear communication and the ability to produce documentation good enough to hand a system over on. Nice to have Automation experience: CI/CD pipelines, infrastructure as code (Terraform, Ansible), containerisation (Docker, Kubernetes) or automated signalling test frameworks. Hands-on with core MVNO vendors such as Nokia, Ericsson, Mavenir, Oracle Communications, Cisco, Summa Networks, NetNumber or XIUS. Cloud-native or virtualised network functions on AWS, Azure, GCP or private cloud. Degree in telecommunications engineering, computer science, electrical engineering or similar. Why People Join Us We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available: 📍 UK: £89,600 – £134,400 📍 Ireland: €76,800 – €115,200 📍 Western & Southern Europe: €50,800 – €130,200 📍 Central, Eastern Europe & Caucasus: €54,400 – €104,496 Your Home Destination 🛫 At Airalo, we use localized market data, so your compensation band depends on where you’re based. You can learn more about our compensation philosophy in our public handbook. Most of our hires come in within the first half of the band, which leaves you room to grow, and you’ll see exactly what that looks like from day one. In exceptional cases, where a candidate’s skills and experience clearly exceed the role’s requirements, we’re happy to discuss going higher. We’ll walk through your range together on your first call with our Talent team, so we’re all aligned for takeoff! 🎒✨

Задачи: — Руководство командой из 3 инженеров, распределение задач, контроль нагрузки, развитие сотрудников и участие в найме. — Обеспечение стабильной работы внутренних IT-сервисов и соблюдение SLA. — Управление инцидентами, анализ причин и предотвращение повторных проблем. — Контроль поддержки пользователей, онбординга, доступов и офисной IT-инфраструктуры. — Развитие инфраструктуры, внедрение улучшений и автоматизация процессов. — Взаимодействие с подрядчиками и контроль IT-расходов. Требования: — Опыт работы в IT-инфраструктуре или системном администрировании не менее 5 лет. — Опыт управления командой от 3 инженеров не менее 2 лет. — Практические знания Microsoft Active Directory: GPO, DNS, репликация, права доступа. — Уверенные знания сетевых технологий: DNS, DHCP, Firewall, VPN. — Опыт администрирования Google Workspace и управления политиками безопасности. — Опыт управления инцидентами и внедрения инфраструктурных улучшений от идеи до реализации. — Способность самостоятельно принимать технические решения и взаимодействовать с бизнесом. Будет плюсом: — Знания Terraform, Ansible, Python, Bash, PowerShell. — Опыт работы с Zabbix, Prometheus, Grafana. — Навыки работы с Azure, AWS, MDM-решениями. — Опыт с GitLab CI/CD, Keycloak, SSO, SAML/OIDC. — Опыт работы в регулируемой среде, знание стандартов ISO 27001 или SOC 2. Условия: — Гибридный формат работы на Кипре. — Управление командой из 3 инженеров. — Возможность влиять на развитие инфраструктуры и внедрять собственные технические решения.

Задачи: поиск копирайтера для креативной команды маркетинга премиальной сети клиник косметологии QUANTUM CLINIC. Условия работы: удалённо. QUANTUM CLINIC — премиальная сеть клиник косметологии, ориентированная на заботу о пациентах и сотрудниках. Подробности и отклик по ссылке.

— Руководить retention-отделом до 5 человек: бонус-менеджер, VIP-менеджер, CRM-менеджер и др; — Отвечать за email и push: сегментацию, welcome после FTD, реактивацию уснувших игроков и разовые кампании;

Задачи: — Возглавлять команду дизайнеров, развивать специалистов и выстраивать процессы. — Создавать и улучшать UX/UI-решения, ориентируясь на пользовательские потребности и бизнес-задачи. — Проводить дизайн-ревью и поддерживать высокий уровень качества. — Взаимодействовать с продактами, аналитиками, исследователями и разработчиками. Требования: — Опыт работы в продуктовом дизайне не менее 5 лет. — Опыт управления командой или менторства дизайнеров. — Сильная экспертиза в UX/UI цифровых продуктов. — Лидерские навыки и умение аргументировать свои решения. Условия: — Работа в крупнейшей финтех-экосистеме Казахстана Kaspi.kz. — Формат работы гибридный, город Алматы.

— Личный залив и масштабирование трафика; — Тест GEO, поиск прибыльных связок;