Data Center Operations Team Lead

Responsibilities: — Manage shift execution and task allocation by running the shift on site, planning and distributing work among technicians, ensuring timely and standard-compliant task completion. — Lead on-site incident response from initial triage to resolution, escalating issues to the Data Center Operations Manager and Site Critical Facilities Manager as necessary. — Maintain quality of work by reviewing tasks, providing technical feedback, and keeping accurate records of tickets, incidents, and changes. — Provide on-the-job guidance to technicians on procedures and best practices, sharing expertise on GPU servers, networking, and liquid cooling. — Assist in defining, documenting, and improving operating procedures and runbooks during their development. — Collaborate with the deployment team to ensure smooth handovers of new capacity steps into operations with clear procedures and a prepared team. — Coordinate with the Site Critical Facilities Manager on power and cooling issues, planned maintenance, and any work affecting live hardware. — Promote and enforce safety standards on site, including permit-to-work and site safety rules, ensuring team compliance. — Remain hands-on in daily operations, actively working alongside technicians when needed. Requirements: — Proven experience leading shift activities in a live 24/7 data center or similar mission-critical environment. — Hands-on experience in data center operations, with ongoing involvement in the work. — Familiarity with liquid cooling systems within a data center context. — Experience working with GPU servers and high-density hardware. — Competence in managing live incidents on site, with sound judgment to stabilize situations and escalate appropriately. Benefits: — Cash and equity compensation along with local benefits. — Diverse team with over 40 nationalities and 6 different nationalities represented in management. — Opportunity to make a significant impact and collaborate with world-class engineers, researchers, and partners in the global AI ecosystem. — Location: Verda's data center site in Kymenlaakso Region, Finland, with relocation support available. — Employment type: Full-time, permanent. — Work model: On site.