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Location: Dubai, United Arab Emirates Workplace: on-site Deluxe Holiday Homes is hiring an additional Reservations & Sales Agent for its Dubai office. You will convert inquiries into confirmed reservations, grow stay extensions and repeat business, and deliver a seamless guest experience from first contact to check-out. Fluency in Arabic or Russian is essential, as you will serve guests and partners from these key markets. Responsibilities Sales and Revenue Generation Make outbound calls to in-house and past guests to offer stay extensions, renewals and promotions, contacting guests proactively ahead of check-out. Generate direct bookings through local portals, OTAs and other available channels. Apply approved discounts and promotions on OTA channels, mainly Airbnb, and other relevant platforms. Understand pricing structures and identify upselling and additional booking opportunities. Work with the Revenue Manager and Business Development Manager (BDM) on rates and pricing to secure reservations and extensions. Build and maintain long-term relationships with travel agencies and business partners. Inquiry Handling & Guest Advisory Respond promptly to booking inquiries via phone, SMS, WhatsApp, email and other channels. Identify each client's needs and recommend the most suitable properties and booking options. Maintain in-depth knowledge of property features, facilities, locations and surrounding communities. Clearly explain property rules, regulations and booking conditions before confirmation. Arrange in-person property viewings through the designated viewing agent, and follow up to convert interested clients into confirmed bookings. Deliver excellent service to prospective, arriving and returning guests. Reservations, Contracts & Payments Manage vacation rental bookings based on availability and guest preferences. Prepare reservation quotations, and ensure rental agreements are issued for all stays over one month, particularly extensions. Process payments and issue booking confirmations with the Accounts Department, ensuring payment is received before confirmation. Follow up proactively to collect outstanding payments and instalments before their due dates. Record confirmed bookings and guest details accurately in the company database and Property Management System (PMS). Pre-Arrival & Guest Coordination Collect required guest documents and information before arrival. Send pre-arrival registration links to enable building access. Coordinate with internal departments to resolve guest inquiries and operational issues. Handle escalations and prepare reports as requested by management. Perform other duties as assigned by management. Sales Targets & KPIs Achieve monthly and annual sales targets. Meet individual targets for booking revenue, reservation conversion and overall sales performance. Consistently meet assigned KPIs, including response time, follow-up activity, lead conversion and booking closure rates. Maximize revenue through stay extensions, repeat bookings, upselling and direct reservations. Essential Fluent spoken and written English, plus fluency in Arabic or Russian . 2+ years' experience in hospitality sales, reservations, vacation rentals or real estate leasing, ideally in the UAE. Proven track record of meeting sales targets and converting leads. Strong phone, WhatsApp and email communication skills with a customer-first attitude. Working knowledge of OTA platforms, particularly Airbnb and Booking.com . Preferred Experience with a Property Management System (PMS) and CRM tools, with disciplined record-keeping. Knowledge of Dubai communities, short-term rental regulations and tenancy processes. Existing network of travel agencies or corporate clients. Proficiency in MS Office or Google Workspace. Key Competencies Results-driven, highly organised, persuasive, responsive under pressure, and able to work flexible hours, including weekends, to match guest demand.

The Scheduling & Reservations Coordinator plays a key role in supporting clients by managing scheduling requests, coordinating reservations, and maintaining accurate records. Coordinate scheduling and reservation requests following established processes.

Location: Antalya, Turkey; Baku, Azerbaijan; Bangkok, Thailand; Da Nang, Vietnam; Almaty, Kazakhstan Hey there! Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Premier Reservation Manager to help us keep our clients happy and our operations smooth. Who We Are: We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you! Requirements What You’ll Do: Work with VIP clients: Receiving and processing requests for booking hotels, other accommodation facilities, transport services, excursions around the world; Formation of a commercial offer to the client; Searching and booking of accommodation options, additional services, according to the request; Negotiation of the cost, conditions of cancellation, booking and payment with hotels directly and suppliers; Support in all cases arising from the completed booking (cancellation, changes, relocation, etc.) What We’re Looking For: English Proficiency: Upper Intermediate level (both spoken and written). Russian Proficiency: Upper Intermediate level (both spoken and written). Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility. Quick Learner: Ability to learn quickly and stay results-focused. Travel Knowledge: Experience in tourism, concierge agency, TMC, DMC or tour operator companies. Knowledge of the bases of hotels in Russian Federation and popular destinations: countries in Europe, Asia. Tech Requirements: A functioning computer and microphone. Benefits What We Offer: Remote Work: Work from the comfort of your home. Great Team: Join a young and active team of super specialists. Flexible Schedule: 2 days-on after 2-days off from from 9 a.m. to 9 p.m. GMT +3. Competitive Salary: Earn a base salary of 800 EUR + up to 200 EUR in bonus KPI Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills. Continuous Learning: Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend. Perks: Enjoy corporate discounts on hotels and other services. Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!

Задачи: — Принимать и обрабатывать бронирования — Консультировать гостей по номерам, тарифам и услугам — Работать в гостиничной системе — Взаимодействовать с Reception и отделом продаж Требования: — Опыт работы с Clock PMS — обязателен — Свободное владение узбекским, русским и английским языками — Возраст: 20–35 лет — Рассматриваем мужчин и женщин — Вежливость, грамотная речь и стрессоустойчивость Условия: — График: 6/1, 09:00–18:00 — Официальное трудоустройство — Бесплатное 2-разовое питание

Location: Kazakhstan; Azerbaijan; Armenia; Uzbekistan We are seeking a dynamic and experienced  Group Reservation Manager to join our growing team. The Group reservation manager will be responsible for oversees and manage all aspects of group reservations to ensure a seamless booking experience for B2B partners. This role requires a deep understanding of travel logistics,experience in group tourism,  strong organizational, communication, and customer service skills, along with the ability work with large amounts of information at the same time. Requirements What You’ll Do Booking Management: Process group reservations promptly and accurately. Searching and booking of  group accommodation options, additional services, according to the request. Client Interaction: Communicate with clients to understand their travel needs and preferences. Travel Coordination: Receiving and processing requests for booking hotels, other accommodation facilities, transport services, excursions around the world for groups; Vendor Management: Negotiate and manage relationships with hotels, and other service providers to secure favorable rates and terms. Itinerary Creation:  Create customized travel itineraries that align with clients' interests and budgets. Problem Resolution: Address and resolve any group booking issues or client complaints promptly. Partner support in all cases arising from the completed booking (cancellation, changes, relocation, etc.) Documentation Oversight Technology Integration Reporting and Analysis Emergency Response Planning What We’re Looking For Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience in group travel management, concierge agency, TMC, DMC or tour operator companies. Knowledge of the bases of hotels in Russian Federation and popular destinations. Strong negotiation and vendor management skills. Excellent knowledge of travel-related regulations and compliance. Proficient in travel management software and tools. Exceptional organizational and multitasking abilities. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Language Skills: knowledge of English on at least Upper-Intermediate level (both spoken and written). Ability to work under heavy load. Responsible, stress-resistant, attentive person. Benefits What We Offer Remote Work: Flexibility to work from anywhere. Competitive Compensation: Attractive base plus bonus structure. Corporate Exposure: Collaborate with leading global companies and manage travel for top executives. Professional Growth: Advance your career handling challenging, high-profile cases. Continuous Learning: Ongoing training, seminars, and opportunities to attend top industry events. Travel Perks: Take advantage of corporate rates and unique travel discounts worldwide. The Process Intro Chat: Welcoming conversation with our HR team. Remote Set-Up Check: Quick internet speed test to ensure remote readiness. Manager Interview: In-depth discussion about your experience and the role specifics. Decision & Offer! Learn more about our data protection practices in our Privacy Policy . If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!

Location: VIRGIN VOYAGES, Worldwide WHY WORKING ON CRUISE SHIPS? Cruise ship is like a floating city with cozy hotels, casual and luxury restaurants, kid's rooms, pools, casinos, theaters, and penetrating joyful atmosphere of fun. Working on cruises ships is an excellent opportunity to work, travel, and save money at the same time. Giant cruise companies are constantly growing and expanding their operations building new cruise ships, thus more and more employees are needed for various positions - receptionists, hairdressers, croupiers, cleaners, animators, nurses, cabin stewards, bartenders, cooks, photographers, waiters, electricians, engineers, carpenters, shop attendants and many other. Cruise companies employ international crewmembers from more than 72 countries, so different nationalities work and live together sharing common interests and often becoming friends. AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position RESERVATION SUPERVISOR for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: * STCW certification * Joining tickets * Pre-Employment Medical Examination (PEME) * Necessary Visas * Joining expenses, such as transfers, hotel accommodations, subsistence THE GIG: We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ who is a natural leader & loves the hustle and bustle of the restaurant biz. If you can smell a perfectly seared steak miles away, and know how to make a hangry Sailor smile, keep reading! This “someone” will work closely with the Assistant and Restaurant Manager to make sure that ship in our restaurant is running smoothly. They will help oversea the table management and seating of their respective restaurant. In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when ship gets real. Ultimately, we won’t be able to remember how we got by without you. RESPONSIBILITIES: Provide an epic experience for our guests at all times by ensuring appropriate management of tables, reservations, availability and accompanying special requests to the best of your ability. Maintain complete knowledge of all menu and concepts, table management, server stations Responsible for providing support to all restaurant team members, helping to provide a professional and welcoming atmosphere and service to all Sailors and Crew Responsible for training restaurant teams on respective food/beverage menus, standards and steps of service Responsible for cross training crew members in other departments in order to find the right fit of future teams Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned restaurant and/or outlet Regularly visits each table of their respective restaurant and/or outlet engaging with and receiving feedback and preferences of our sailors Informs the Restaurant Manager on all Sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve Assigns service stations to the service staff from the respective assigned outlet based on performance and ability Ensures that all health rules and regulations such as USPH are maintained and adhered to and, where necessary, provides training to other members of the Restaurant team Ensures that Sailor’s orders are correctly entered into the system and monitors tabs for any corrections necessary Is familiar with all cruise services/features and activations to respond to Sailor inquiries accurately Ensures compliance with the Company alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching Monitors restaurant and Crew Dining areas, ensuring that all crew uphold all standards, rules and regulations in line with USPH guidelines REQUIREMENTS: At least 21 years old Minimum 2 years’ experience as Restaurant Host or Head Waiter onboard a Premium Class Cruise ship or 4/5 star hotel/resort/restaurant Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position Strong written & verbal English language skills WHAT MATTERS TO US: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: April 15, 2022 You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to APPLY@ ISMIRA.LT (without gaps) In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: Copenhagen Workplace: OnSite ABOUT US Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi. About the Role We're looking for a natural Sales person who is passionate about hospitality. Sales is at the heart of our business growth right now, and you will be driving it forward in your day-to-day. This role is about more than closing deals, it is about blending with the hospitality scene and winning the market. In your day-to-day you can expect a mix of top of funnel activities, field sales, cold sales, networking, events and more. What You’ll Do Our sales are not your typical SaaS or office sales. We meet our customers where they operate: - Find the coolest new hospitality spots in town that everyone talks about - Create engaging ways to show our product - Use creative communication strategies to close the deal that will help the merchant operate smarter - Do a smooth handover to the onboarding team to make sure we go live quickly and successfully - Efficiently use our CRM and other Sales tools (Hubspot, Clay, AI) to leave more time for creativity and connection - Continuously improve and revisit our sales funnel - Keep an eye on the new developments in the industry and the merchants’ needs to create our own path What You’ll Need You are a natural relationship builder with a passion for hospitality industry: - Hands-on approach, independence and hunger for fast-paced operations - Natural curiosity and a healthy appetite for calculated risk - we want you to try new things and not be afraid to fail - Strong and engaging communication skills - you can grab an attention of a busy hospitality owner and keep them interested - Passion and curiosity for hospitality and hospitality tech - A minimum of 1 years of experience in Sales, Commercial Account Management or Hospitality - You are comfortable working in both English and Danish If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers. Benefits: - Start-up Equity - Competitive Salary - Flexible time off - Team events What is Restaurant Software? Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it. From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy. How we use AI at Tebi We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed. At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.

Location: Helsinki Workplace: OnSite ABOUT US Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi. About the Role We're looking for a natural Sales person who is passionate about hospitality. Sales is at the heart of our business growth right now, and you will be driving it forward in your day-to-day. This role is about more than closing deals, it is about blending with the hospitality scene and winning the market. In your day-to-day you can expect a mix of top of funnel activities, field sales, cold sales, networking, events and more. What You’ll Do Our sales are not your typical SaaS or office sales. We meet our customers where they operate: - Find the coolest new hospitality spots in town that everyone talks about - Create engaging ways to show our product - Use creative communication strategies to close the deal that will help the merchant operate smarter - Do a smooth handover to the onboarding team to make sure we go live quickly and successfully - Efficiently use our CRM and other Sales tools (Hubspot, Clay, AI) to leave more time for creativity and connection - Continuously improve and revisit our sales funnel - Keep an eye on the new developments in the industry and the merchants needs to create our own path What You’ll Need You are a natural relationship builder with a passion for hospitality industry: - Hands-on approach, independence and hunger for fast-paced operations - Natural curiosity and a healthy appetite for calculated risk - we want you to try new things and not be afraid to fail - Strong and engaging communication skills - you can grab an attention of a busy hospitality owner and keep them interested - Passion and curiosity for hospitality and hospitality tech - A minimum of 1 years of experience in Sales, Commercial Account Management or Hospitality - You are comfortable working in both English and Finnish If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers. Benefits: - Start-up Equity - Competitive Salary - Flexible time off - Team events What is Restaurant Software? Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it. From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy. How we use AI at Tebi We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed. At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the US and Canada. The Opportunity: Grafana Enterprise is our composable observability platform focused on large-scale operators with security and regulatory requirements who need to self-operate their observability solutions. Grafana Enterprise features are also part of our Grafana Cloud service. Grafana Cloud is an integrated suite of observability applications offered as a service. It allows our customers to leverage the best open source observability software, including Prometheus, Mimir, Loki, and Tempo,  without the overhead of installing, maintaining, and scaling their own observability stack. The Grafana Enterprise team is a diverse team of expert technologists working remotely from around the globe. The team focuses on innovative solutions to large-scale customer challenges and developing solutions that improve security, robustness, flexibility, multitenancy, and interoperability on behalf of our customers. We work across the larger Grafana Labs organisation and directly with external customers, including major cloud service providers and global enterprises running observability and build infrastructure at massive scale, to solve their most demanding distributed systems challenges. Our customers include software engineers, site reliability engineers, and platform operators at medium, large, and global enterprises. As a company we are remote-only and global; we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our meetings tend to happen between 14:00 and 17:00 UTC, but we are flexible and responsive to the needs of our engineers and our customers. We measure ourselves by our openness, helpfulness, and our shared successes. We are looking for experienced software engineers who are passionate about distributed systems and building reliable, scalable backend infrastructure to join our growing team. Our backend is Go, and we build tools for people operating some of the world's largest observability and software delivery stacks. Backend Engineers at Grafana also contribute to open source communities. What You’ll Be Doing: Earning the trust of our large-scale operator customers to further Grafana's "big tent" philosophy of data accessibility and to meet clear business objectives Designing and leading the development of backend services, distributed systems, and enterprise features at scale Driving continuous improvement of our engineering culture through words and actions Driving projects from initial ideation through the development lifecycle to production Contributing to the scalability, reliability, security, and multi-tenancy of the Grafana platform trusted by some of the world's largest operators Owning the operational health of our platform by participating in weekday 12h x 5d and separate weekend 24h x 2d on-call rotations. (Yes, we prioritize ops load reduction.) Hiring and developing the best engineers to build the future of Grafana Developing your skills as a thought leader to drive continuous improvement of engineering and operational practices across Grafana Labs As we are remote-first, we provide guidance and meet regularly using video calls, so strong teamwork and excellent written and interpersonal communication skills are a must. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro). What Makes You a Great Fit: You work well as a communicative member of a team of engineering professionals. You earn trust by saying what you mean and doing what you say. You are customer focused and especially attuned to the needs of large-scale operators who rely on Grafana as critical infrastructure. You start with their needs and work backwards. You insist on the highest standards and work to develop the skills and knowledge of your fellow team members. You take on complex distributed systems challenges, break them down into digestible problems, and leverage your team and organization to deliver. You design modular solutions, deliver minimum loveable products, gather data and feedback, and then progress iteratively. What will you be doing? (Role specifics) As a Staff Backend Engineer, you will design and build the backend systems powering Grafana Enterprise — the platform trusted by the world's largest operators to run their observability and software delivery infrastructure. Hiring and developing the best engineers we can to deliver the future of Observability. Architecting and implementing distributed backend services in Go, with a focus on correctness, observability, and performance at scale Designing APIs and service contracts used by thousands of enterprise operators and cloud service providers Collaborating with Product and UX to shape features and partnering with frontend engineers to ship complete, end-to-end solutions Driving scalability and reliability improvements that matter to large-scale operators running Grafana in regulated, high-availability environments Engaging directly with large enterprise customers and cloud service providers to understand their requirements and translate them into robust engineering solutions Advocating for our customers at every stage of the development lifecycle What technical competencies are we looking for? Deep professional experience writing production services, from ideation through to production operations at scale Strong distributed systems fundamentals: replication, consistency models, partitioning, fault tolerance, and the trade-offs that come with operating at scale Demonstrated experience designing and operating systems for large-scale, high-traffic, high-availability, or multi-tenant environments, ideally in the context of infrastructure, observability, or software delivery platforms Professional experience building and consuming gRPC/protobuf APIs and designing clean service contracts across service boundaries Strong database skills, such as PostgreSQL and/or MySQL; including schema design, query optimisation, and schema migrations at scale Experience with large-scale CI/CD systems and build tooling, designing, operating, or integrating with continuous delivery pipelines that serve large engineering organisations or external operators at scale Comfort working with Kubernetes and containerised deployment environments, including patterns for operating stateful workloads and multi-tenant clusters Experience with observability tooling: OpenTelemetry, Prometheus metrics, structured logging, and distributed tracing Familiarity with dependency injection patterns (e.g., Google Wire) and clean, testable service architecture What are your "nice to have" technical competencies? Experience with TypeScript and React for contributing to frontend features and collaborating closely with frontend engineers Experience with Grafana's LGTM+ observability stack (Loki, Mimir, Tempo, Pyroscope, Alloy) Prior experience at or building for large-scale cloud service providers, IaaS providers, or global enterprises with demanding SLA requirements Experience designing or operating large-scale build infrastructure artifact registries, distributed build caches, hermetic build systems (e.g., Bazel), or developer platform tooling In the United States, the compensation range for this role is $174,986 - $209,983 USD.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the US and Canada. The Opportunity: Grafana Enterprise is our composable observability platform focused on large-scale operators with security and regulatory requirements who need to self-operate their observability solutions. Grafana Enterprise features are also part of our Grafana Cloud service. Grafana Cloud is an integrated suite of observability applications offered as a service. It allows our customers to leverage the best open source observability software, including Prometheus, Mimir, Loki, and Tempo,  without the overhead of installing, maintaining, and scaling their own observability stack. The Grafana Enterprise team is a diverse team of expert technologists working remotely from around the globe. The team focuses on innovative solutions to large-scale customer challenges and developing solutions that improve security, robustness, flexibility, multitenancy, and interoperability on behalf of our customers. We work across the larger Grafana Labs organisation and directly with external customers, including major cloud service providers and global enterprises running observability and build infrastructure at massive scale, to solve their most demanding distributed systems challenges. Our customers include software engineers, site reliability engineers, and platform operators at medium, large, and global enterprises. As a company we are remote-only and global; we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our meetings tend to happen between 14:00 and 17:00 UTC, but we are flexible and responsive to the needs of our engineers and our customers. We measure ourselves by our openness, helpfulness, and our shared successes. We are looking for experienced software engineers who are passionate about distributed systems and building reliable, scalable backend infrastructure to join our growing team. Our backend is Go, and we build tools for people operating some of the world's largest observability and software delivery stacks. Backend Engineers at Grafana also contribute to open source communities. What You’ll Be Doing: Earning the trust of our large-scale operator customers to further Grafana's "big tent" philosophy of data accessibility and to meet clear business objectives Designing and leading the development of backend services, distributed systems, and enterprise features at scale Driving continuous improvement of our engineering culture through words and actions Driving projects from initial ideation through the development lifecycle to production Contributing to the scalability, reliability, security, and multi-tenancy of the Grafana platform trusted by some of the world's largest operators Owning the operational health of our platform by participating in weekday 12h x 5d and separate weekend 24h x 2d on-call rotations. (Yes, we prioritize ops load reduction.) Hiring and developing the best engineers to build the future of Grafana Developing your skills as a thought leader to drive continuous improvement of engineering and operational practices across Grafana Labs As we are remote-first, we provide guidance and meet regularly using video calls, so strong teamwork and excellent written and interpersonal communication skills are a must. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro). What Makes You a Great Fit: You work well as a communicative member of a team of engineering professionals. You earn trust by saying what you mean and doing what you say. You are customer focused and especially attuned to the needs of large-scale operators who rely on Grafana as critical infrastructure. You start with their needs and work backwards. You insist on the highest standards and work to develop the skills and knowledge of your fellow team members. You take on complex distributed systems challenges, break them down into digestible problems, and leverage your team and organization to deliver. You design modular solutions, deliver minimum loveable products, gather data and feedback, and then progress iteratively. What will you be doing? (Role specifics) As a Staff Backend Engineer, you will design and build the backend systems powering Grafana Enterprise — the platform trusted by the world's largest operators to run their observability and software delivery infrastructure. Hiring and developing the best engineers we can to deliver the future of Observability. Architecting and implementing distributed backend services in Go, with a focus on correctness, observability, and performance at scale Designing APIs and service contracts used by thousands of enterprise operators and cloud service providers Collaborating with Product and UX to shape features and partnering with frontend engineers to ship complete, end-to-end solutions Driving scalability and reliability improvements that matter to large-scale operators running Grafana in regulated, high-availability environments Engaging directly with large enterprise customers and cloud service providers to understand their requirements and translate them into robust engineering solutions Advocating for our customers at every stage of the development lifecycle What technical competencies are we looking for? Deep professional experience writing production services, from ideation through to production operations at scale Strong distributed systems fundamentals: replication, consistency models, partitioning, fault tolerance, and the trade-offs that come with operating at scale Demonstrated experience designing and operating systems for large-scale, high-traffic, high-availability, or multi-tenant environments, ideally in the context of infrastructure, observability, or software delivery platforms Professional experience building and consuming gRPC/protobuf APIs and designing clean service contracts across service boundaries Strong database skills, such as PostgreSQL and/or MySQL; including schema design, query optimisation, and schema migrations at scale Experience with large-scale CI/CD systems and build tooling, designing, operating, or integrating with continuous delivery pipelines that serve large engineering organisations or external operators at scale Comfort working with Kubernetes and containerised deployment environments, including patterns for operating stateful workloads and multi-tenant clusters Experience with observability tooling: OpenTelemetry, Prometheus metrics, structured logging, and distributed tracing Familiarity with dependency injection patterns (e.g., Google Wire) and clean, testable service architecture What are your "nice to have" technical competencies? Experience with TypeScript and React for contributing to frontend features and collaborating closely with frontend engineers Experience with Grafana's LGTM+ observability stack (Loki, Mimir, Tempo, Pyroscope, Alloy) Prior experience at or building for large-scale cloud service providers, IaaS providers, or global enterprises with demanding SLA requirements Experience designing or operating large-scale build infrastructure artifact registries, distributed build caches, hermetic build systems (e.g., Bazel), or developer platform tooling In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone). The opportunity: Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did. It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities. You'll join the Product Analytics team , a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role. About the product: The experimentation app is built on the Grafana App Platform: Frontend: a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels. Backend: Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management. Feature flags: integration with OpenFeature and the OpenFeature Remote Evaluation Protocol (OFREP) , Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator. Statistics engine: a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations. Data: experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources. AI: experiment authoring assisted by Grafana Assistant , which discovers relevant data and drafts the experiment configuration for a human to review. What You’ll be doing: Evolve the experimentation app from internal tool to product. Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration. Build the experimentation experience. Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers. Make instrumentation easier to adopt and trust . Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts. Connect experiments to the rest of Grafana’s user-experience stack. Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see why a variant won, not only that it won. Harden the statistics and analysis path. Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results. Use AI where it genuinely helps. Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments. Raise the engineering bar. Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation. Own what you ship. Take part in on-call for the services you build, and support the internal teams that run experiments on them. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team. Strong full-stack engineering experience. You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices. Experience building an in-house platform or integrating existing experimentation and A/B testing platform (for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform). Product and data intuition. You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery. Technical ownership. You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively. Operational responsibility. You’ve been on call, supported software in production, and know how to make systems observable and debuggable. Pragmatic AI usage. You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed and quality. Clear communication. You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment. Bonus Points For: Hands-on experience with feature flags and OpenFeature. A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch. Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps. Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes. Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment. Open source contribution or maintainership. Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab. Compensation & Rewards: In US, the base compensation range for this role is USD $167,000 - $209,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity Grafana Labs is looking for a Major Account Executive based in Sweden who will be responsible for managing some of our largest enterprise accounts in the Nordics region . You will identify, nurture and close opportunities within your assigned install base, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before. What You’ll Be Doing Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 6+ Years of experience in infrastructure technology sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player Adaptable and with demonstrable experience in high velocity technology companies You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Fluent in English & Swedish or Danish or Norwegian or Finnish. Bonus Points For: Familiarity with open source technology is a significant advantage Experience using Salesforce Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Reward In Sweden, the OTE compensation range for this role is SEK 2,985,000 - SEK 3,090,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Ta' Xbiex, Malta At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include: Global card processing Digital wallet infrastructure Cross-border merchant accounts Alternative payment methods (APMs) Corporate accounts for legal entities We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you. Role Overview We are seeking a Legal Counsel to join our growing legal and compliance function in Malta. This role offers an exciting opportunity for a proactive, detail-oriented, and business-minded professional to manage a wide range of legal matters, including contract management, corporate governance, compliance, and data protection. You will act as a trusted advisor to management and internal teams, ensuring that the group’s operations align with applicable legislation, internal policies, and regulatory expectations. Key Responsibilities 1. Contract Management Draft, review, and negotiate agreements with external counterparties (suppliers, partners, financial institutions, IT vendors, marketing agencies, etc.) for Colibrix group companies in Malta. Ensure contractual terms comply with applicable laws, internal policies, and company interests. Manage the document execution process via DocuSign or other e-signature tools (agreements, board resolutions, internal approvals). Review and update company Terms & Conditions , client agreements, and other onboarding-related documentation. Support the Client Relations and Compliance teams with legal input on AML/KYC and regulatory matters. 2. Corporate Governance Prepare and maintain corporate records, including board and shareholder resolutions, articles of association, registers of directors/shareholders , and meeting minutes. Draft and coordinate internal policies and procedures, maintaining a centralised register and archive. Collaborate with corporate secretaries to update legal databases, contract registers, and correspondence archives. Ensure proper management, confidentiality, and secure storage of corporate documentation. 3. Compliance and Data Protection Act as the Data Protection Officer (DPO) , maintaining privacy policies, GDPR procedures, and internal training programmes. Support the Compliance team in interpreting new regulations and updating internal policies accordingly. Provide legal support for internal risk management, memos, and procedural documentation. 4. Internal Legal Support Review and advise on internal documentation such as employment agreements, service contracts , and intercompany agreements. Provide guidance to internal teams on matters of corporate governance, data protection, IP rights, and employment law . Assist in coordinating audits, inspections, and regulatory requests , ensuring accuracy and compliance. 5. Legislative Monitoring and External Liaison Monitor and analyse legal and regulatory developments relevant to the Group’s operations. Coordinate with external law firms and consultants on complex legal and regulatory issues. Requirements Degree in Law; qualification to practice in an EU jurisdiction preferred. 3–5+ years of experience in a corporate or in-house legal role, ideally in financial services, payments, or technology. Strong understanding of contract law, corporate governance, GDPR, and compliance frameworks . Excellent English communication skills (written and verbal). High attention to detail, analytical mindset, and ability to work independently. What We Offer Opportunity to shape the future of fintech solutions within a growing international company. Collaborative and transparent team culture that values your expertise and ideas. Continuous professional growth and development opportunities. Competitive compensation and benefits package. Hybrid work flexibility and a modern, dynamic work environment in Malta. *Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE  is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The fraud risk strategy team plays a pivotal role in safeguarding fraud and mitigating associated risks while minimizing impact on user experience and business operations. Through rigorous fraud analysis and comprehensive risk management strategies, they proactively detect and combat user scams, phishing attempts, and general fraudulent activities. Your efforts on this team will help to drive proactive fraud risk mitigation efforts, protect user trust, and ensure sustainable business growth by maintaining a secure and resilient trading environment. What You’ll Be Doing Monitor fraud risk through the customer lifecycle to provide timely detection of emerging risk patterns Own risk controls from end-to-end with a focus on continuous risk strategy optimization Work with internal stakeholders in Product, Growth, Data Science and Engineering to develop and drive forward custom risk management strategies and techniques for different geographies Use data to assess risk and make decisions impacting large segments of our customer population; effectively measure and assess associated tradeoffs using quantitative analysis Development and implementation of risk monitoring and feedback loop framework to focus on risk decision optimization Manage your strategy dashboard by tracking all your strategies data metrics What We Look For In You 7+ years of experience (with Bachelor degree) or 5+ years of experience (with Master degree) in Risk Management policies and strategies, preferably in Crypto, Fintech, or Payments. Deep understanding of fraud risk management and strategy in multiple fraud areas. Understand concepts of data modeling, machine learning, and statistical analysis techniques Excellent written and verbal communications skills in English; ability to translate strategy into clear and actionable plans for product development, engineering, design and marketing Proficient in tools such as SQL, risk rule writing engines Excellent analytical and problem-solving skills Understanding of blockchain analytics and/or fraud trends within the cryptocurrency ecosystem would be a plus Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-WWW #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Remote Roles - EMEA Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity OKX is hiring a Senior Compliance Officer to build and run our global derivatives trade and transaction reporting function. The function covers CFTC swap data reporting under Part 45, EU transaction reporting under MiFIR, EU derivatives reporting under EMIR, UK MiFIR and UK EMIR, and ASIC derivative transaction reporting across multiple OKX entities and a growing derivatives product set. These regimes have different scopes, reporting parties, data requirements and destinations. You will determine how they apply to OKX’s activities and help build a reliable process for meeting each obligation. Most of the work is data and judgment: deciding what is reportable, by which entity, and to whom, then making sure the right trade and lifecycle data reaches the right swap data repository, trade repository, or regulator on time and reconciles to our trading records. You will own reporting scoping/eligibility, submission monitoring, and the controls that show our reports are complete, accurate, and timely. This is a hands-on Compliance leadership role. You will work with Trading, Product, Engineering, Data, Legal, local Compliance teams and reporting providers, and you will lead regulatory change in this space. Responsibilities for source data, systems, submissions and remediation will be agreed across those teams; you will lead the compliance framework and stay close enough to the process to identify and proactively resolve problems. You will report to the Head of Markets and Product Compliance and support a central function that owns reporting interpretation, scoping, oversight, and remediation for every entity in scope. What You’ll Be Doing Interpret and apply derivatives and transaction reporting rules across global regimes, including CFTC Part 45, MiFIR Article 26, EMIR Article 9, UK MiFIR, UK EMIR, and the ASIC Derivative Transaction Rules (Reporting) 2024, exercising independent technical judgment, supported by Legal and outside counsel. Own and maintain entity, product, and transaction-level reporting scoping and eligibility: which entity reports, which products and lifecycle events are in scope, which counterparty role triggers the obligation, and which repository or authority receives the report. Oversee, support, and help maintain the daily reporting process. Monitor submissions against deadlines, including T+1 for MiFIR transaction reports, investigate rejections and breaks, and track each one to resolution. Reconcile reported activity to trading records and repository data, and coordinate corrections and back-reporting with the teams that own the relevant systems and data. Define and maintain the reporting data specification with Engineering and Data, including field-level mapping, reference data such as LEIs, UTIs, UPIs, and ISINs, and the validation rules applied before submission. Build and run the control framework: completeness, accuracy, and timeliness checks, exception management, management information, and records that hold up to regulator and audit review. Drive reporting readiness and remediation. Assess new derivatives products, new entities, and regulatory changes, identify control gaps, agree on owners and deadlines across Compliance, Operations, Product, and Engineering, and track delivery. Escalate material issues. Assess the impact of reporting errors, escalate to senior management, and support notifications to regulators where required. Manage relationships with swap data repositories, trade repositories, approved reporting mechanisms, and reporting vendors, including onboarding, testing, and service issues. Hands-on leader. Build a small team, and coordinate with and train local compliance leads. Support independent testing by Compliance Monitoring, Risk, and Internal Audit, and support regulator inquiries with complete, reproducible records. What We Look For In You A degree in finance, economics, law, data science, or computer science, or an equivalent professional qualification 7+ years in trade reporting, transaction reporting, or regulatory reporting at an exchange, broker, bank, trading firm, fintech, or digital asset platform Deep working knowledge of at least two of the following regimes: CFTC swap data reporting, MiFIR transaction reporting, EMIR, UK MiFIR, UK EMIR, and ASIC derivative transaction reporting. Hands-on experience with both a US and a European regime is strongly preferred. A sound understanding of derivatives trade lifecycles and the data needed to report executions, changes, terminations and, where applicable, valuations and collateral. The ability to interrogate large datasets, investigate reporting breaks and explain clear requirements to engineers and other business partners. SQL or comparable data analysis skills are highly desirable. Experience building or improving a reporting framework, including procedures, reconciliations, exception management and evidence that can withstand regulatory or audit scrutiny; this may include remediating historical reporting errors, including back-reporting. The judgment to make proportionate risk decisions, escalate material issues and lead delivery across teams without relying on a single team to own every part of the reporting process. Experience with digital asset derivatives, such as perpetual futures and options, and how they map to reporting product classifications Nice to Haves Experience leading a regulatory reporting change program, such as EMIR Refit, UK EMIR Refit, the CFTC reporting rewrite, or the ASIC 2024 rules. Familiarity with ISO 20022 XML reporting formats. Python or similar scripting for data validation, and experience with data warehouse tools such as Databricks. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Financial Crime Quality Assurance (QA) team at OKX is part of the Compliance Assurance function and is responsible for reviewing and rating the quality of AML Transaction Monitoring alert disposition and Financial Crime Investigations performed by the Global Financial Crime Investigations Team. We are a team of risk-focused compliance experts who independently assess investigation quality, promote consistency in decision-making, and ensure compliance with AML/CFT requirements, internal policies, and regulatory expectations. By working closely with Operations, Product, and Compliance teams, we help strengthen financial crime controls and drive continuous improvement across the investigation lifecycle. About the Opportunity This is an exciting opportunity to join the Compliance Assurance Function of a regulated crypto business. As a QA Analyst, you will be responsible for conducting quality reviews of financial crime investigations, assessing investigator decision-making, and ensuring compliance with AML/CFT requirements, internal policies, and quality standards. You will work closely with Operations, Team Leads, and Product teams to drive continuous improvement, strengthen investigation quality, and support the effectiveness of the firm's financial crime controls. What You’ll Be Doing Quality Reviews – Conduct daily independent QA reviews of investigator and Sanctions casework, including Transaction Monitoring, Name Screening, EDD, and other AML investigations. Evaluate accuracy, completeness, adherence to AML/CFT policies, regulatory requirements, internal procedures, and the quality of case narratives. Assess whether investigative decisions are well-supported, risk-based, and appropriately documented, including escalation and disposition outcomes. Identify defects, document findings, and provide clear, constructive feedback to investigators and team leads. Stakeholder Collaboration – Partner closely with the Financial Crimes Operations team, Team Leads, Product teams, and other stakeholders to communicate QA findings, discuss quality trends, resolve process gaps, and ensure consistent interpretation of policies and quality standards. Build strong relationships across AML and other cross-functional teams to support a holistic approach to compliance and risk management. Quality Calibration & Internal QA Meetings – Participate in and facilitate regular QA calibration sessions to review complex or borderline cases, discuss grey areas, align on scoring methodology, and ensure consistency in quality evaluations across the QA team. Share key findings, emerging typologies, regulatory expectations, and best practices to improve review quality and reduce subjectivity. Performance Monitoring & Reporting – Monitor investigator quality performance, analyze QA findings and recurring error trends, and prepare regular quality reports and dashboards. Identify systemic issues, emerging risks, root causes, and opportunities to strengthen controls and support management decision-making. Coaching & Quality Improvement – Provide timely and actionable feedback to investigators and team leads to improve investigation quality, strengthen analytical skills, and enhance case documentation. Act as a Subject Matter Expert (SME) for AML investigations by providing guidance on complex or high-risk cases, typologies, and regulatory expectations. Support remediation activities by validating corrective actions and tracking quality improvements over time. Policy & Process Compliance – Ensure all reviews are conducted in accordance with internal AML/CFT policies, regulatory requirements, quality frameworks, and standard operating procedures. Escalate potential compliance risks, control weaknesses, or systemic issues identified during QA reviews. Continuous Improvement & QA Framework – Support continuous improvement by recommending enhancements to investigation procedures, QA methodologies, workflows, scorecards, sampling frameworks, training materials, and quality controls. Contribute to AI-enabled quality tools such as QA Copilot and participate in UAT, process validation, and implementation of new quality initiatives. AML Projects & Program Enhancements – Participate in AML-related projects, initiatives, and program enhancements as required. Provide QA expertise and support cross-functional initiatives aimed at strengthening AML controls, processes, and overall program effectiveness. Ad Hoc Responsibilities – Perform additional assignments and special projects as delegated by the supervisor, including process improvement initiatives, training support, root cause analysis, documentation updates, and cross-functional projects to strengthen the overall quality program. What We Look For In You Bachelor's degree in law, finance, business administration or a related field; a relevant compliance certification (e.g. ICA, CAMS) is an advantage 5-7 years of experience in a compliance, legal or regulatory role within financial services, fintech is required Prior experience in the cryptocurrency or digital asset industry is highly preferred, including familiarity with blockchain analytics tools (e.g. Chainalysis, Elliptic, TRM Labs) and crypto-specific financial crime typologies Strong understanding of AML/CFT regulations, financial crime investigations, transaction monitoring, and QA methodologies, with the ability to evaluate investigation quality, assess decision-making, and ensure compliance with regulatory requirements, internal policies, and quality standards Strong analytical ability, with the capacity to assess regulatory obligations, identify gaps and produce well-reasoned written analysis High attention to detail and the ability to maintain accurate records and produce consistent, high-quality documentation Fluent in English with clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: New York, United States; Washington DC Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Team OKX’s Global Legal team provides strategic legal, regulatory, and policy guidance to OKX and its affiliated entities across jurisdictions and business lines. The team partners closely with stakeholders across Compliance, Product, Communications, Operations, and the broader business to support responsible growth in a rapidly evolving global regulatory environment. We are a collaborative, high-performing, and fast-paced team that values practical judgment, intellectual curiosity, and clear communication. Our global team of more than 60 lawyers works across multiple regions, with the Chief Legal Officer based in the United States. About the Role We are seeking a Government Relations & Public Policy Manager to support OKX’s engagement with U.S. policymakers, regulators, industry stakeholders, and external advocacy partners. This is a high-visibility, execution-oriented role at the intersection of policy, regulation, licensing, and business strategy. Reporting to a senior member of the Legal Department and working closely with external advisors including lobbying, policy, and legal partners, you will help advance OKX’s U.S. policy and regulatory priorities across federal and, where relevant, state-level issues affecting crypto and digital assets. You will translate regulatory developments into practical insights, coordinate external engagement, and work cross-functionally to ensure policy considerations are reflected in business decisions. This role is well suited to a thoughtful, highly organized policy professional who is ready to build depth in digital-assets regulation and take increasing ownership of key workstreams. What You’ll Be Doing Support the development and execution of OKX’s U.S. government relations and public-policy strategy. Monitor and analyze federal and state legislative, regulatory, and political developments relevant to crypto, financial services, market structure, consumer protection, AML, sanctions, and technology. Distill complex policy and regulatory developments into clear, actionable briefings for Legal, Compliance, Product, Communications, and business teams. Assist in creating materials for licensing, regulatory, and government meetings, including briefing books, presentations, talking points, background research, stakeholder profiles, and follow-up summaries. Help prepare regulatory submissions, consultation responses, policy memos, comment letters, and other external-facing materials. Partner closely with external lobbying firms to coordinate advocacy priorities, meeting preparation, intelligence gathering, and follow-up across federal and state policy workstreams. Help plan and execute Hill Days, including stakeholder outreach, meeting scheduling, briefing materials, participant preparation, and post-meeting tracking. Manage day-to-day engagement with relevant trade associations, coalitions, and industry working groups; identify opportunities to advance OKX’s policy priorities. Represent or support OKX at policy conferences, regulatory roundtables, industry events, and other external forums. Support the company’s PAC advisory activities, including policy research, stakeholder mapping, meeting preparation, and administration in partnership with the Global CLO, Legal team, and external advisors. Build and maintain productive working relationships with policymakers, regulators, congressional staff, industry groups, and other external stakeholders. Support meetings involving senior company leaders and external stakeholders, including preparation, attendance where appropriate, follow-up, and tracking of commitments. Maintain organized records of external engagements, policy developments, advocacy priorities, and key commitments. What We Look For In You 6+ years of relevant experience in government relations, public policy, regulatory affairs, law, financial services, or a related field. Familiarity with U.S. financial-services regulation and the policy issues shaping crypto and digital assets. Experience working with government, a regulator, Congress, a trade association, policy consultancy, law firm, lobbying firm, or a regulated financial-services or technology company. Strong research, analytical, writing, and presentation skills; able to make complex issues accessible to non-specialist audiences. Experience producing polished meeting materials, stakeholder briefings, policy memos, and presentations under tight deadlines. Excellent project-management skills, with the ability to manage multiple priorities and maintain close attention to detail. Sound judgment, discretion, and a collaborative approach to working across functions. Comfort operating in a fast-moving environment where policy and business priorities can evolve quickly. A genuine interest in the future of digital assets, financial innovation, and responsible regulation. Nice to Haves Experience with congressional offices, federal financial regulators, state financial-services policy, or licensing processes. Existing working relationships with relevant U.S. policy, regulatory, or industry stakeholders. Experience drafting comment letters, consultation responses, or other policy advocacy materials. Experience coordinating Hill Days, policy events, trade-association participation, or external lobbying partners. Knowledge of crypto market structure, stablecoins, payments, custody, or AML/sanctions policy. Why Join Us? Help shape the policy and regulatory environment for digital assets in the United States. Work closely with the Global CLO, senior leaders, external advisors, and experienced policy, legal, compliance, and business partners. Build meaningful exposure to licensing, regulatory, and government-affairs work at a global digital-assets company. Competitive compensation, including equity/token participation, and a flexible global working environment Perks & Benefits Competitive total compensation package L&D programs for employees' growth and development Various team building programs and company events More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position in New York is $171,733 to $257,599 The salary range for this position in Washington D.C. is $137,386 to $206,080 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX scales its business across the Americas and continues to navigate an increasingly complex tax and regulatory landscape, we are looking for an Americas Tax Manager / Senior Manager to join our lean, high-impact tax team, partnering closely with Business, Product, Finance, Legal, Compliance and other stakeholders across the region. The role will focus on providing commercially practical tax advice, supporting business growth and managing tax risks across the United States, Brazil, Argentina, El Salvador. What You’ll Be Doing Your responsibilities include but are not limited to the following: Act as the primary tax business partner for the Americas region, building strong relationships with Business, Product, Finance, Legal, Compliance and Operations teams across the region; Work/ advise on corporate direct and indirect tax compliance, filings, payments, tax calendars, and related statutory requirements across the United States, Brazil, Argentina, El Salvador including US federal, state and local tax matters; Lead regional tax provision and reporting, including current and deferred tax calculations, effective tax rate items, reconciliations, quarterly and annual audit support. Work closely with other members of the tax team i.e. transfer pricing, indirect tax as well as local finance teams, external advisors on tax advisory, compliance matters; Monitor changes and updates in tax legislation across the Americas to identify potential tax impacts and mitigation strategies and support tax controversy matters etc; Maintain documentation of key regional tax positions, tax risks and decisions, and develop standing audit files for material matters; Contribute to process improvement initiatives, including the implementation of practical tax review gates, enhancement of documentation standards and improvement of regional tax risk monitoring; Build strong relationships with non-tax stakeholders and proactively share relevant tax insights and information to encourage early engagement; Any other tasks and projects assigned. What We Look For In You 10+ years of experience, ideally with a mix of Big 4 / advisory and in-house roles; Strong knowledge of US corporate and international tax concepts, with familiarity with US state and local tax matters. Experience supporting one or more Latin American jurisdictions is highly preferred; Broad understanding of international tax concepts, including permanent establishment and nexus, withholding tax, transfer pricing and indirect tax as well as Pillar 2, CbCR required; Proven business partnering experience, with the ability to understand commercial objectives, explain complex tax issues clearly and provide practical, balanced recommendations; Strong analytical skills with keen attention to both detail and the bigger picture, and the ability to manage multiple workstreams across different jurisdictions and time zones; Self-starter, comfortable operating with ambiguity in a fast-paced, start-up-like environment; resourceful, adaptable and collaborative; Experience in digital assets, fintech, financial services or another highly regulated technology business is a plus; Familiarity with tax technology, data analytics or AI applications in tax processes is a plus. Perks & Benefits Competitive total compensation package Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependents More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $143,111- $178,888 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-Hybrid Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .