Location: Espoo
Workplace: Hybrid
Software Engineer - SAR Processing Platform
Role highlights:
Job title: Software Engineer
Location: Espoo, Finland
Department: SAR Processing Platform
Reports to: Team Lead SAR Processing Platform
Employment type: Permanent
Workplace model: Hybrid - 3 days in the office
Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Software Engineer, you’ll help build and run the platform that every ICEYE image passes through before a customer sees it. The SAR Processing Platform validates raw radar data, decides when and where to process it, runs the processing workflows, catalogs the products and gates their delivery. You’ll join a small team that owns this orchestration layer end to end, covering how incoming data is validated, scheduled and processed, how products are cataloged and delivered, and the tools operators use to run it. The platform runs in the cloud and on on-premises clusters at customer sites, and you’ll work daily with SAR processing engineers, other engineering teams across the platform, DevOps, product and delivery.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world’s largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Build and maintain the backend services that schedule, process and catalog satellite data
- Write and tune the processing workflows: resource sizing, reliability and integration of new processor versions
- Keep production healthy: debug failed or stuck jobs from logs, metrics and the database, and turn recurring incidents into fixes or tooling
- Ship through automated, version-controlled deployments to test, staging, production and on-prem environments, and roll out new processor versions and products with the SAR processing engineers using gradual rollouts and quality gates
- Write tests, documentation and runbooks, and review teammates’ code
What we’re looking for
Must haves:
- 2 to 5 years of backend software engineering experience, with solid Go and working Python, and willingness to read and occasionally change Rust
- Hands-on Kubernetes and Docker as a developer: you have deployed, debugged and sized workloads yourself, not only used a cluster someone else ran
- PostgreSQL (schema design, migrations, query debugging) and AWS fundamentals (S3, IAM, EKS or equivalent)
- Experience running software in production, including incident debugging and postmortems
- Pragmatic use of AI/LLM tools in daily development, fluent English, and comfort asking and answering questions in a distributed team
Nice to haves:
- Argo Workflows, Airflow or similar; NATS or Kafka; any Rust experience
- Geospatial or remote-sensing data (GeoTIFF, COG, STAC, GDAL), or any large-file scientific data pipeline
- Helm, Flux, Terraform; Prometheus, Grafana, OpenTelemetry
Application Process
1. Recruiter Interview (30 mins online)
2. Hiring Manager Interview (60 mins online)
3. Technical Interview/ Task ( 60- 90 mins)
4. Onsite/ Final Interview (60 mins)
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Espoo
Workplace: Hybrid
Senior Software Engineer - SAR Processing Platform
Role highlights:
Job title: Senior Software Engineer - SAR Processing Platform
Location: Espoo, Finland
Department: SAR Processing Platform
Reports to: SAR Processing Platform Team Lead
Employment type: Permanent
Workplace model: Hybrid : 3 days in the office
Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Senior Software Engineer, you’ll shape the platform that every ICEYE image passes through before a customer sees it. The SAR Processing Platform validates raw radar data, decides when and where to process it, runs the processing workflows, catalogs the products and gates their delivery. You’ll join a small team that owns this orchestration layer end to end, running in the cloud and on on-premises clusters at customer sites, and you’ll help decide where it goes next. The hard problems are scheduling and routing under cost and latency constraints, data integrity across a multi-step pipeline, safe rollouts across many environments, and keeping a system that processes every ICEYE image reliable with a small team.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world’s largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Own the design of the orchestration layer (scheduling rules, routing between processors, failure handling and resource planning) and build and maintain the backend services and processing workflows behind it. Write the design, argue it with production data, and land it in stages.
- Lead incident response for processing incidents, run cross-team root-cause work with the SAR processing and other engineering teams, and make sure postmortem actions close.
- Drive platform-wide changes across repositories and environments: multi-release rollouts across cloud and on-prem clusters, migrations that never lose data on first rollout, gradual rollouts and quality gates. Harden access to the platform with least-privilege access to data stores, audit logging across services, and access reviews with Security Engineering.
- Review designs and code, pair on hard debugging, and raise the bar on tests, documentation and runbooks. Represent the platform toward SAR processing, other engineering teams, product, DevOps and on-prem customers: turn requests into prioritized work with a business case, and push back with data when needed.
What we’re looking for
Must haves:
- 5+ years of backend software engineering, including building and operating distributed systems in production, with strong Go plus strong Python or Rust
- Deep hands-on Kubernetes experience (resource management, scheduling, node pools and autoscaling, Helm), plus AWS (S3, IAM, EKS) and Terraform
- PostgreSQL at depth (performance, zero-downtime migrations, query design) and experience with event-driven and batch pipelines: idempotency, at-least-once delivery, backpressure, large objects in S3
- A track record of running production (incident lead, reliability improvements you can quantify) and strong written design communication: you can lay out options, back a choice with data and get a team to agree. Fluent English, a collaborative mindset in a distributed team, and pragmatic use of AI/LLM tools in daily development
Nice to haves:
- Argo Workflows or another workflow engine at scale; NATS or Kafka; Rust for data-intensive tooling
- Geospatial or remote-sensing data (GeoTIFF, COG, STAC, GDAL), or SAR specifically; on-premises Kubernetes (RKE2 or similar) and restricted deployments
- GitOps and observability (Flux and Helm; Prometheus, Grafana, OpenTelemetry); security work such as IAM reviews, audit logging and pentest remediation
Application Process
1. Recruiter Interview (30 mins online)
2. Hiring Manager Interview (60 mins online)
3. Technical Interview/ Task ( 60- 90 mins)
4. Onsite/ Final Interview (60 mins)
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Ищем сильного тимлида в сфере high risk payments, который готов выстроить платёжную инфраструктуру с нуля, организовать работу команды и запустить процессы в новом проекте. — Строить платёжные воронки и инфраструктуру с нуля.
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Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Montreal, QC, Canada
We’re looking for a
Payment Processing Manager
. This is a new role. As we continue scaling our marketplace and subscription products, we're looking for a Payment Processing Manager who will optimize payment performance, improve conversion rates, reduce fraud and chargebacks, and drive smarter payment strategies across the business.
About us
Centro is an international product company with over 20 years of expertise in product development, affiliate marketing, and online technologies. Our team of 300+ professionals across Europe and North America builds products used by millions of users worldwide.
Key Responsibilities
Own and optimize the end-to-end payment ecosystem across marketplace and subscription products.
Increase payment approval rates through routing, processor optimization, and payment recovery strategies.
Lead fraud prevention, chargeback management, and payment risk initiatives while balancing conversion and security.
Improve checkout, recurring billing, and subscription payment performance to maximize revenue and reduce churn.
Analyze payment data and implement data-driven improvements across the payment funnel.
Collaborate with Product, Engineering, Finance, Trust & Safety, and payment partners to deliver a seamless payment experience.
Evaluate new payment methods, processors, and technologies to support business growth.
Qualifications
5 years of experience
in payments, payment operations, fintech, e-commerce, subscriptions, or marketplaces.
Experience with subscription billing, recurring payments, payment optimization, and payment recovery strategies.
Knowledge of fraud prevention, chargeback management, payment risk, and payment compliance.
Strong analytical skills with the ability to translate payment data into actionable business decisions.
Experience working cross-functionally with Product, Engineering, Finance, Risk, and Compliance teams.
Excellent communication, stakeholder management, and problem-solving skills.
Understanding of payment gateways, processors, acquiring, card networks, authorization flows, and BIN routing is an asset.
Why work with us?
Competitive salary - receive compensation that reflects your skills and experience;
Growth and development - opportunities to grow are endless, with support for your professional development;
High level of autonomy, ownership, and accountability;
No bureaucracy or micromanagement – we value autonomy and initiative;
Educational programs to expand your knowledge and skills;
Team-building activities and opportunities to attend industry events;
Paid holidays, vacation, personal days and sick leave.
Send us your resume today - we are excited to meet you!
Location: Limassol, Cyprus
We’re looking for a
Payment Processing Manager
. As we continue scaling our marketplace and subscription products, we're looking for a Payment Processing Manager who will optimize payment performance, improve conversion rates, reduce fraud and chargebacks, and drive smarter payment strategies across the business.
About us
Centro is an international product company with over 20 years of expertise in product development, affiliate marketing, and online technologies. Our team of 300+ professionals across Europe and North America builds products used by millions of users worldwide.
Key Responsibilities
Own and optimize the end-to-end payment ecosystem across marketplace and subscription products.
Increase payment approval rates through routing, processor optimization, and payment recovery strategies.
Lead fraud prevention, chargeback management, and payment risk initiatives while balancing conversion and security.
Improve checkout, recurring billing, and subscription payment performance to maximize revenue and reduce churn.
Analyze payment data and implement data-driven improvements across the payment funnel.
Collaborate with Product, Engineering, Finance, Trust & Safety, and payment partners to deliver a seamless payment experience.
Evaluate new payment methods, processors, and technologies to support business growth.
Qualifications
5 years of experience
in payments, payment operations, fintech, e-commerce, subscriptions, or marketplaces.
Experience with subscription billing, recurring payments, payment optimization, and payment recovery strategies.
Knowledge of fraud prevention, chargeback management, payment risk, and payment compliance.
Strong analytical skills with the ability to translate payment data into actionable business decisions.
Experience working cross-functionally with Product, Engineering, Finance, Risk, and Compliance teams.
Excellent communication, stakeholder management, and problem-solving skills.
Understanding of payment gateways, processors, acquiring, card networks, authorization flows, and BIN routing is an asset.
Why work with us?
Competitive salary - receive compensation that reflects your skills and experience;
Growth and development - opportunities to grow are endless, with support for your professional development;
High level of autonomy, ownership, and accountability;
No bureaucracy or micromanagement – we value autonomy and initiative;
Educational programs to expand your knowledge and skills;
Team-building activities and opportunities to attend industry events;
Paid holidays, vacation, personal days and sick leave.
Send us your resume today - we are excited to meet you!
Location: Costa Rica
We’re looking for a
Payment Processing Manager
. As we continue scaling our marketplace and subscription products, we're looking for a Payment Processing Manager who will optimize payment performance, improve conversion rates, reduce fraud and chargebacks, and drive smarter payment strategies across the business.
About us
Centro is an international product company with over 20 years of expertise in product development, affiliate marketing, and online technologies. Our team of 300+ professionals across Europe and North America builds products used by millions of users worldwide.
Key Responsibilities
Own and optimize the end-to-end payment ecosystem across marketplace and subscription products.
Increase payment approval rates through routing, processor optimization, and payment recovery strategies.
Lead fraud prevention, chargeback management, and payment risk initiatives while balancing conversion and security.
Improve checkout, recurring billing, and subscription payment performance to maximize revenue and reduce churn.
Analyze payment data and implement data-driven improvements across the payment funnel.
Collaborate with Product, Engineering, Finance, Trust & Safety, and payment partners to deliver a seamless payment experience.
Evaluate new payment methods, processors, and technologies to support business growth.
Qualifications
5 years of experience
in payments, payment operations, fintech, e-commerce, subscriptions, or marketplaces.
Experience with subscription billing, recurring payments, payment optimization, and payment recovery strategies.
Knowledge of fraud prevention, chargeback management, payment risk, and payment compliance.
Strong analytical skills with the ability to translate payment data into actionable business decisions.
Experience working cross-functionally with Product, Engineering, Finance, Risk, and Compliance teams.
Excellent communication, stakeholder management, and problem-solving skills.
Understanding of payment gateways, processors, acquiring, card networks, authorization flows, and BIN routing is an asset.
Why work with us?
Competitive salary - receive compensation that reflects your skills and experience;
Growth and development - opportunities to grow are endless, with support for your professional development;
High level of autonomy, ownership, and accountability;
No bureaucracy or micromanagement – we value autonomy and initiative;
Educational programs to expand your knowledge and skills;
Team-building activities and opportunities to attend industry events;
Paid holidays, vacation, personal days and sick leave.
Send us your resume today - we are excited to meet you!
Location: Subang Jaya, Malaysia
Workplace: hybrid
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Senior Business Process Manager
, we are searching for a team member to join us as
Process Excellence & Digital Transformation Manager (SAP)
.
Can you say yes?
The
Process Excellence & Digital Transformation Manager
leads regional initiatives to
simplify, standardise, and improve business processes
across Asia-Pacific. The role helps business units move from inconsistent, manual, or complex ways of working to
clearer, faster, and more efficient processes
supported by common definitions, practical guidelines, best practices, and fit-for-purpose system solutions.
The role works closely with business units, Global Process Owners, and IT to identify operational pain points, analyse root causes, and design practical improvements that can be scaled across countries. This includes
optimising SAP and other ERP processes, improving system usage and data quality, and reducing manual work
through tools such as workflows, Robotic Process Automation (RPA), system interfaces, reporting solutions, and other automation opportunities.
The successful candidate must be able to operate at both strategic and detailed levels:
influencing senior stakeholders with clear recommendations
while also working hands-on with process flows, data, system logic, and operational teams to deliver sustainable change. The role includes
people management responsibility for one to two direct reports
, guiding and developing team members to support the delivery of overall regional initiatives. The role requires strong ownership, structured problem solving, and the ability to lead through influence in a regional, multi-country environment.
What you will be doing
Process Improvement & Change Leadership
· Drive end-to-end process improvement initiatives, from problem definition through to solution design and implementation
· Define and monitor success measures to assess adoption, process performance and realized business outcomes using feedback and data to drive continuous improvement.
· Lead structured root cause analysis (e.g. data-driven analysis, process diagnostics) to identify underlying issues in business processes and systems.
· Design practical, scalable process solutions, balancing standardization, control, and local business needs.
· Act as a change agent, proactively challenging the status quo and guiding stakeholders through change.
· Translate complex analysis and process issues into clear, compelling executive-level narratives, recommendations and business cases that enable senior management decision making
Project & Stakeholder Management
· Take end-to-end ownership of assigned transformation initiatives, independently driving progress, resolving ambiguity and escalating decisions or risks where appropriate
· Gather, document, and prioritize detailed business requirements.
· Lead or support
User Acceptance Testing (UAT)
, ensuring solutions meet real business needs.
· Act as a trusted partner to Global Process Owners, providing strong APAC input into global designs.
Digitization & System Enablement
· Identify opportunities to
digitize and automate manual or inefficient processes
.
· Work closely with IT and data teams to translate business requirements into system and reporting solutions.
· Support regional digitization efforts through:
· Clear functional specifications
· Data and logic validation
· Hands-on testing and iteration
People Management & Team Enablement
· Coach and guide team members to strengthen
process thinking, problem-solving capability, and business partnering skills
.
· Set clear priorities, expectations, and ways of working to ensure the team delivers against agreed objectives.
· Drive team performance by providing regular feedback, removing roadblocks, and enabling ownership of key deliverables.
What we would love for you to have
Minimum
8 years’ experience
in business process improvement, business analysis, or a similar role.
Proven ability to diagnose complex business and system problems, perform deep root cause analysis, design and implement pragmatic, data-driven solutions
Strong working knowledge of at least one
SAP module (e.g. SD, FI/CO, PtM)
with an understanding of associated business processes and data structures
Hands on experience designing or implementing workflow automation solutions (e.g.
Microsoft Power Platform/ Power Automate, SAP Build Process Automation, Nintex, ProcessMaker or other similar platforms
) or Working knowledge of
basic coding or scripting
to support digitization and automation (e.g.
Python, JSON, SQL
)
Cross-functional SAP knowledge across multiple modules
SAP BW / business intelligence and reporting solutions such as Tableau or Power BI
Experience mapping end-to-end processes with Business Process Model and Notation(BPMN) or similar process-modelling standards
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
At Knauf, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed. For information about how we collect, use and protect your personal data during the recruitment process, please read our
Privacy Notice For Job Applicants
. The hiring legal entity is
Malaysia
.
Location: Remote, Canada; Remote, India; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Manager, SOX PMO - Business Process, you'll lead Sarbanes-Oxley (SOX) compliance for assigned business processes as part of GitLab's second line. This is advisory work, not repeatable testing: you'll deeply understand how processes work, evaluate risks as the business changes, and help control owners design and remediate controls that hold up to audit. Judgment matters more than procedure. You'll form well-supported conclusions, align with control owners and Internal Audit, and defend positions to external auditors. GitLab already uses AI extensively, and the next phase brings AI agents into our SOX processes. You'll help teams adopt them with confidence, finding creative ways to enable new ways of working while maintaining compliance. You'll also partner with the information technology (IT) SOX PMO on readiness for new systems and applications. This role reports to the Senior Director, SOX PMO, within the Chief Accounting Officer's organization.
What You’ll Do
Lead SOX compliance for assigned business processes as the second-line subject matter expert, advising control owners who own and operate the controls. Deeply understand each process, its systems and data flows, and resolve open questions and assumptions early.
Monitor risks from new and changing processes, products, and systems. Help control owners design, strengthen, or right-size controls, and contribute to the annual SOX risk assessment and scoping.
Evaluate control deficiencies individually and in aggregate, identify root causes, and prepare well-supported severity assessments. Work with management to develop, implement, and monitor remediation plans.
Prepare auditor-ready technical memos on sampling methodology, scoping, and control rationalization, using independent analysis and sound conclusions. Prepare reports and presentations on SOX compliance status for leadership.
Lead business walkthroughs and stakeholder meetings, and coordinate with Internal Audit and external auditors throughout the audit. Anticipate questions, support positions with data and judgment, and escalate risks and auditor comments promptly with a recommended path forward.
Advise on controls for AI-enabled processes and processes that use AI agents. Find opportunities to automate SOX work using AI tools, and validate their output.
Partner with the IT SOX PMO to assess new systems and controls, including application controls and key reports.
Develop and maintain accurate process narratives, flowcharts, and risk and control matrices as processes change. Collaborate with Finance, Operations, Legal, Human Resources, Sales, Engineering, and IT leaders to help them design and maintain effective business controls.
What You’ll Bring
Hands-on SOX and internal controls experience in control design, remediation, and deficiency evaluation, beyond testing alone. Experience in the software or technology industry is required; SOX PMO, Big Four risk advisory, or assurance experience is a strong plus.
A bachelor's degree in Accounting, Finance, or a related field; an active Certified Public Accountant (CPA) credential (strongly preferred) or Certified Internal Auditor (CIA) credential.
A strong understanding of SOX requirements and internal control frameworks, such as the Committee of Sponsoring Organizations of the Treadway Commission (COSO) framework.
Professional judgment and skepticism: verifying facts against source documents, testing the reasonableness of data and conclusions, and recognizing missing information.
A track record of independently solving ambiguous, novel problems, from defining an approach through overcoming obstacles and driving resolution. Curiosity to understand how processes actually work and keep learning as the business changes.
Clear written and verbal communication, including concise, accurate, auditor-ready memos and actionable recommendations. Confidence partnering with senior stakeholders and external auditors, including working through pushback.
A practical, innovative approach to helping the business adopt new technologies, products, and ways of working while maintaining compliance. Experience using AI tools to improve efficiency and validating their output.
Experience with usage-based billing or AuditBoard is a plus.
About the team
The SOX PMO is part of the Chief Accounting Officer's organization. In this role, you'll advise business control owners and partner with the IT SOX PMO, Internal Audit, and external auditors to keep GitLab compliant as processes, systems, and AI use evolve. GitLab is an all-remote company, with flexibility to work from home or wherever you're most productive. You'll need to be available to collaborate with teammates during core US Pacific (PT) and Eastern (ET) business hours.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: California_Remote
About This Team And Role
This position involves the review and processing of photo enforcement events, which is a clerical and data entry-based task. Candidates must be able to follow basic procedures and scripts to function in the role. The position requires strong attention to detail, a high level of quality, strong problem-solving skills, dependability, and a demonstrated ability to document and report issues as needed. This position reports within the Operations Group and will report to the Operations Supervisor.
What You’ll Do
Review, assess, and perform data entry tasks for photo enforcement program events using web-based tools.
Align processing determinations and escalated actions to written instructions that are client specific.
Adapt processing behaviors based on feedback or rules documentation changes.
Achieve production and quality goals as assigned by the Processing Department.
Utilize basic computer skills to access and interpret performance reporting.
Other office/clerical duties as assigned.
What You'll Need
High School diploma or GED.
Strong communication skills, both verbal and written, and the ability to determine the proper medium of communication based on issues at hand.
Professionalism and the ability to work well with different groups of people.
Self-motivated, quality driven individual with a strong attention to detail.
Demonstrated ability to multi-task and meet all assigned deadlines in a productivity driven environment.
Familiarity with basic computer skills such as Outlook, Teams, and web browsers with the ability to learn and navigate a variety of computer systems/software.
Ability to sit for long periods of time for data entry/event processing.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Location: California_Remote
Position Overview
Verra Mobility is currently hiring a Team Lead in our Government Solutions Event Processing department. This developing leader is someone who will be reliable, punctual, exercises good judgment, and makes sound business decisions. A successful candidate will have demonstrated leadership characteristics along with a desire to develop these leadership skills further. The candidate must place great emphasis on high quality work paired with efficient production. This candidate will support the Supervisor in curating sustainable employee engagement. It is essential that this leader have a true customer-centric mindset, and a lens for both internal and external stakeholders. The Team Lead will report to the Operations Supervisor within Verra Mobility’s Operations Group.
Essential Responsibilities
Regularly reviews processor performance, then provides coaching and training to address gaps.
Thorough understanding of core values and leadership competencies with the proven ability to inspire others to embody them as well.
Serve as leader within a team environment.
Operate as the initial point of contact for team members regarding escalations or other issues.
Collects and disseminates daily metrics.
Responds to client, customer, and/or internal processing-related inquiries in a professional, thorough, and timely manner.
Fields and resolves escalated internal inquiries from other departments.
Provides feedback and/or suggestions to leadership team on improving operational procedures and processes.
Collaborate in planning and strategy sessions using continuous improvement methodologies.
Partners with outside vendor and subcontractor organizations as needed.
Diligently works on various internal project assignments as needed.
Assists Supervisor/Manager with other tasks and duties as assigned.
Oversees the office and team when supervisor is out of the office.
Process events as needed.
Qualifications
High School Diploma, GED, college experience preferred or equivalent work experience.
Strong problem-solving and analytical skills.
Excellent written and verbal communication skills.
Ability to work in a fast-paced environment.
Ability to lead/facilitate meetings.
Proven ability to multi-task, prioritize work, and act with a sense of urgency to meet assigned deadlines.
Ability to work independently and as part of a team.
Decisive and able to quickly make sound decisions.
Professionalism and the ability to work well with different groups of people and different layers of leadership.
Exceptional aptitude and flexibility towards serving and assisting others.
Strong interpersonal, decision-making, organizational and conflict management skills.
Focus on high quality and strong attention to detail.
Advanced computer skills with O365 suite and reporting databases.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Location: Espoo
Workplace: Hybrid
Role highlights
- Senior Finance Manager, Controls & Process Excellence
- Location: Espoo, Finland
- Department: Corporate Controlling & Accounting
- Reports to: VP, Global Corporate Controller
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters
ICEYE is growing fast: new entities, new contracts, new currencies and new people every quarter. Our processes and controls need to grow with it, and the foundations are being built now.
You will lead Process Excellence & Controls and report to the VP, Global Corporate Controller. You will own the company-wide control framework and help teams across the whole company document their processes and improve the control environment. If you want to build lasting process discipline, and not only run it, this is the role for you.
About ICEYE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world’s largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East and Asia-Pacific.
What you’ll build and lead
- The company-wide control framework: you own it, from risk assessment and key controls to monitoring, and you keep it proportionate to the risk.
- Business process documentation across the company, led or supported by you.
- Controls designed directly into each process, so that control is part of how the work is done.
- Priorities for process improvement and automation, agreed with stakeholders and followed through to implementation, with controls built into systems where possible.
- Training and adoption, so new ways of working are used and kept up to date.
- Control gaps and audit findings tracked with owners and dates until each one is closed.
- A team where people learn, grow and speak up: you lead, coach and set the example.
What we’re looking for
Must haves:
- A track record of building or significantly maturing a process and controls environment, ideally in a scaling multinational company.
- Working knowledge of internal control frameworks (e.g., COSO), and how to apply them practically rather than just on paper.
- Comfort starting from a blank page: you can see what is missing, decide what to do first and bring people along.
- Strong project management skills, and the judgement to identify where to focus next across competing process areas.
- Leadership that coaches: you build trust, give clear direction and develop people.
- Clear, confident communication with senior stakeholders, including the CFO and external auditors.
Nice to haves:
- Progressively senior experience in process improvement or internal control roles.
- Experience in a scale-up or high-growth company.
- Experience with automation, ERP or controls and reconciliation tools.
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote, United States
Workplace: Remote
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
We’re hiring experienced, passionate Adjunct Instructors to teach the 10-week virtual, synchronous didactic portion of Stepful’s Sterile Processing program. In this role, you’ll serve as the lead instructor for an upcoming cohort, guiding students from their first class through the end of the 10 weeks. Classes meet live four times a week (Monday through Thursday) for 90 minutes, so you’ll need to be available in the afternoon, Eastern Time, on those days. Instructors who’d like more hours may also be able to provide substitute coverage for other cohorts as needs come up.
Stepful’s instructor-led programs support students every step of the way, from preparing for the HSPA CRCST certification to launching successful careers in sterile processing. We’re looking for educators who are excited to deliver high-quality online instruction, build student confidence, and help learners thrive in a virtual classroom.
This is a fully remote, part-time, 1099 contract role.
What you’ll do:
- Teach highly-engaging, live, virtual classes over Zoom four times a week
- Classes are held Mon - Thurs, during afternoon hours in EST timezone
- Communicate regularly with students over email and other community tools
- Provide ongoing support, troubleshoot issues, and prepare and plan for future modules, as needed
- Deliver clear, engaging instruction aligned to Stepful’s standardized curriculum
- Support students in understanding Sterile Processing concepts across CRCST exam domains
- Assess student understanding through assignments, quizzes, and in-class participation
- Provide timely feedback and targeted remediation to students who are struggling academically or with confidence
- Document student progress, attendance, and performance in Stepful systems
- Collaborate with Stepful’s learning team to ensure alignment with program goals and student needs
- Offer insights to improve the student experience and curriculum delivery
What you’ll bring:
- CRCST certification
- 3+ years of professional experience as a Sterile Processing technician
- Experience teaching, training, tutoring, or instructing students or staff
- Comfortability teaching live online classes over Zoom
- Strong written and verbal communication skills; comfortable using LMS platforms and virtual teaching tools
- Ability to follow a standardized curriculum while adapting explanations to different learning styles
- Commitment to inclusive, accessible, and career-focused healthcare education
- Ability to work 10 hours per week per class, Monday - Thursday
Bonus points if:
- You have experience teaching Sterile Processing or CRCST exam preparation courses
- You have experience supporting diverse, underserved, or non-traditional student populations
- You have experience with online or hybrid education programs
- You have familiarity with competency-based education
Interview Process:
- Intro Call with Talent Team
- Case Study Assignment
- Final Interview with Hiring Manager
The hourly pay rate for this opportunity is $30.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
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In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: Illinois or Arizona
Workplace: hybrid
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
The Director of Revenue Process & Technology leads the standardization, automation, and technology strategy that powers Lessen’s go-to-market engine. This role owns the design and enforcement of consistent processes across sales, marketing, and account management; drives the roadmap for Lessen’s GTM technology stack, anchored by Salesforce; and leads the adoption and utilization of AI and automation to make the entire sales cycle faster, more predictable, and more scalable.
What You'll Do:
Process Standardization
Define, document, and enforce standardized sales processes, lifecycle stages, and definitions across Sales, Marketing, and Customer Success so every function operates from the same playbook
Identify friction points across the funnel from lead generation through opportunity development, close, expansion, and renewal, and redesign of workflows to remove manual, redundant, or inconsistent steps
Establish data quality, field-level, and process-adherence standards, and implement governance to maintain data integrity as the organization scales
Deliver an end-state suite of reporting and analysis for revenue productivity measures
GTM Sales Technology
Own the strategy and roadmap for Lessen’s revenue technology stack, with Salesforce CRM as the system of record for sales, marketing, and customer success
Partner with ProdTech, the RevOps Team, Sales and Marketing on architecture, data model, automation (Flows), and integrations between Salesforce and adjacent revenue systems (marketing automation, CPQ, forecasting, and reporting tools)
Lead evaluation, selection, and deployment of supporting GTM technologies, including low/no-code platforms, to extend Salesforce’s capabilities without adding unnecessary complexity
Lead the organization’s Master Data Management (MDM) and data governance strategy across the GTM sales systems
Drive user adoption of the technology stack through training, enablement, and change management. Act as the escalation point for system usability and performance issues
Artificial Intelligence & Automation
Lead Lessen’s GTM evolution toward an AI-enabled operating model, embedding intelligence across the revenue lifecycle, including forecasting, pipeline management, account expansion, and renewals
Identify and prioritize opportunities to apply AI and automation to reduce manual work across the platform, from lead routing and lead scoring to next-best-action recommendations for sellers.
Partner with IT/Data teams to evaluate and deploy AI-enabled tools (agentic workflows, predictive insights, revenue intelligence) that are practical, secure, and genuinely improve seller productivity — not adoption for its own sake
Stay current on emerging AI and automation capabilities in the RevOps/GTM technology space and translate them into a realistic, sequenced roadmap for the organization
What You'll Need:
Bachelor’s degree in Business, Information Systems, Finance, Economics, or a related field
Demonstrated success in designing, standardizing, and scaling GTM processes across sales, marketing, and customer success
Deep, hands-on expertise with Salesforce CRM — architecture, automation, reporting, and data governance — with proven experience managing a broader revenue technology stack
Technical experience applying AI and automation (including AI agents and low/no-code platforms) to revenue operations, and managing data at scale in common front-office technology environments
Strong written and verbal communication skills, with experience transforming complex analysis into clear, actionable insights for senior leadership
Preferred Qualifications
MBA or other advanced degree preferred
Experience in SaaS, technology, or facility management and real estate-focused industries
Strong background in change management, project management
Experience in a matrixed, multi-service or multi-product B2B environment is a plus
Why Lessen:
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Location: Worldwide; Philippines
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11530 Commercial Insurance Administrative & COI Processing VA
Independent Contractor – CPT-11530 Commercial Insurance Administrative & COI Processing VA/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are seeking a detail-oriented and reliable Commercial Insurance Administrative & COI Processing VA to provide ongoing administrative support to a U.S.-based insurance operation.
The VA will assist with Certificates of Insurance (COIs), loss control and inspection follow-ups, commercial client and carrier communications, renewal information gathering, shared inbox management, endorsement requests, and agency management system (AMS) data entry.
The ideal candidate has at least 2 years of remote administrative or virtual assistant experience, preferably supporting U.S.-based insurance brokers, agencies, or back-office operations. Experience working with U.S. insurance Agency Management Systems (AMS), particularly Applied Epic, and carrier portals is highly preferred.
This is a long-term, ongoing position for someone who is highly organized, accurate, proactive, and comfortable communicating professionally with U.S. clients and insurance carriers.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
1. Certificates of Insurance (COI) Processing Intake & Verification
Receive COI requests through email, client portals, or phone.
Review requests and verify active policy status and coverage limits within the agency management system.
Confirm certificate holder information, names, and addresses for accuracy.
Prioritize COI requests for prompt processing, recognizing that many requests are time-sensitive and clients may need the certificates to provide to third parties.
Support an average volume of approximately 5–10 COI requests per day while maintaining the agency's expected turnaround time.
Issuance
Prepare and issue standard ACORD forms, including:
ACORD 25 – Certificate of Liability Insurance
ACORD 28 – Property Insurance.
Tracking & Delivery
Deliver completed certificates to insureds and third-party certificate holders.
Log all certificate issuances accurately in the agency management system.
Track special endorsement requests and certificate holder requirements.
Follow up on outstanding COI-related items as needed.
2. Loss Control & Inspection RecommendationsCarrier Follow-Up
Monitor and track loss control or inspection reports received from commercial insurance carriers.
Review outstanding recommendations and identify items requiring client action.
Serve as the liaison between commercial clients and insurance carriers throughout the inspection-recommendation process, helping ensure required recommendations are completed within the applicable timeframe.
Coordinate the collection and return of completed recommendation documentation, including signed documents and photographs of completed corrective actions, to the insurance carrier for closure.
Client Outreach
Contact insureds via email and phone to request outstanding risk-improvement items.
Request photos, documentation, or other compliance materials required by underwriters.
Follow up with clients until required documentation is received.
Status Tracking
Update inspection and loss-control progress in the agency management system.
Log proof of completion and supporting documentation.
Notify the appropriate Account Manager when requirements have been satisfied.
3. Insurance Carrier & Client Follow-Ups
Follow up with commercial insurance carriers and clients regarding missing information and documentation.
Request signed applications, supplemental forms, audit documents, and other outstanding items.
Maintain organized follow-up records and ensure pending items are tracked to completion.
Route time-sensitive or technically sensitive client requests to the appropriate licensed insurance professional when the request requires authorization or an insurance-agent response.
Manage incoming requests and determine the appropriate agent, producer, or internal staff member to handle matters outside the VA's scope.
Make outbound phone calls to commercial clients when necessary to obtain information, clarify outstanding requirements, and expedite follow-ups.
Assist with contacting clients regarding past-due billing and payment reminders, including communicating potential policy cancellation due to nonpayment, following the agency's instructions.
4. Renewal Information Gathering
Proactively contact commercial clients
60–90 days before renewal
.
Request updated information such as:
Payroll figures
Sales figures
Equipment schedules
Statements of Values (SOVs)
Other renewal-related documentation
Track outstanding renewal information and follow up as needed.
Ensure collected information is accurately documented and routed to the appropriate internal staff.
5. Shared Inbox Management
Monitor shared commercial service inboxes throughout the workday.
Review, organize, and triage incoming client requests.
Respond to routine inquiries when appropriate.
Identify urgent or sensitive matters and promptly flag them for licensed staff.
Maintain organized records of requests and follow-ups.
Triage incoming requests from the shared inbox and route each request to the appropriate agent, producer, or internal staff member based on the nature and urgency of the request.
Prioritize time-sensitive requests and ensure matters requiring licensed-agent involvement are escalated promptly.
6. Agency Management System & Data Entry
Maintain accurate and up-to-date client records within the agency management system.
Update:
Client contact information
Locations and location schedules
Policy information
Other relevant account details
Perform accurate data entry and document updates.
Ensure information is entered consistently and accurately across applicable systems.
Maintain complete activity and communication records in Applied Epic as part of the ongoing servicing of client accounts.
Maintain supporting electronic records and documentation using the client's prescribed file organization and naming conventions.
7. Endorsement Request Intake
Receive and review mid-term policy change requests.
Gather the necessary information and supporting documentation for requests such as:
Vehicle additions or deletions
Address changes
Driver updates
Other policy changes
Queue complete requests for internal processing.
Follow up on missing information before routing requests to the appropriate staff.
As proficiency develops and with appropriate training and authorization, assist with processing policy changes directly through insurance carrier platforms, including updating policy information and issuing revised insurance documents or identification cards.
8. Assistant Account Manager / Producer Support
As the VA gains proficiency in the agency's workflows, provide expanded support as an Assistant Account Manager / Client Service Representative for an assigned producer.
Support an assigned producer with administrative and client-service tasks that may develop beyond COI processing based on business needs and demonstrated proficiency.
Assist with insurance quoting activities across multiple carrier platforms following appropriate training and direction.
Develop familiarity with the assigned producer's workflow and provide ongoing administrative and client-service support as the role expands.
Assist with initial client intake and incoming client calls as responsibilities expand.
Provide administrative support for commercial account invoicing and billing-related communications.
Assist with marketing activities for new business and renewals of existing commercial accounts.
Support additional commercial account servicing responsibilities as the VA becomes familiar with the agency's systems and workflows.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Minimum 2 years of remote administrative or virtual assistant experience.
Insurance industry experience is highly preferred, particularly experience supporting:
U.S. insurance brokers
Insurance agencies
Commercial insurance operations
Insurance back-office administrative teams
Hands-on experience with U.S. Agency Management Systems (AMS) is preferred.
Experience with Applied Epic is highly preferred.
Familiarity with major insurance carrier portals is a strong advantage.
Strong understanding of administrative workflows, documentation, and follow-up processes.
Excellent written and verbal English communication skills.
Professional and confident phone and email communication with U.S. clients and carriers.
Exceptional attention to detail, especially when reviewing policy information, documents, names, addresses, and certificate holder details.
High level of accuracy in data entry and document processing.
Ability to manage multiple requests and follow-ups while meeting deadlines.
Organized, dependable, and proactive.
Able to work independently while knowing when to escalate issues to licensed staff.
Required Software & Applications:
Use the same software and applications currently used by the existing VAs.
Agency Management System (AMS)
Applied Epic
Insurance Carrier Portals
Email / Shared Service Inbox
Client Portal
ACORD Certificate Processing Tools/Systems
Other systems currently used by the existing VA
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A– (Neutral and Excellent written and communication skills)
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Limassol, Cyprus
Workplace: on-site
Mayflower
is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we’ve been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
We are looking for a
Process & Intake Analyst
to join our newly formed Operations team in Cyprus.
Operations exist to make our fast-growing company easier to work in: clear routes for asking for things, clear owners for the things that matter, and rules people can actually find.
Job Responsibilities
Design and run the request front door.
Map how cross-functional requests arrive today, define request types and intake forms, set triage and routing rules, and launch the route in phases, starting with the highest-volume request types.
Make response times measurable.
Define service levels with the teams that receive requests, instrument the route so that volumes, waiting time and resolution time can be reported, and use the data to fix the bottlenecks it reveals.
Build and maintain the policy and process repository.
Inventory existing policies and process documents, consolidate duplicates, retire stale content and bring each item into a consistent structure with an owner, a version, an approval status and a review date.
Run the review cycle.
Make sure reviews happen on time, chase overdue items, and report on the health of the repository, so that it stays current rather than decaying after launch.
Create and maintain the ownership register.
Record named owners for cross-functional processes, systems and vendor relationships, resolve gaps and overlaps with the departments involved, and escalate where no owner can be agreed.
Map and improve processes.
Document current-state workflows, identify duplicated steps, manual handoffs and unnecessary approvals, and propose and implement simpler routes with the people who run them.
Configure and automate.
Set up workflows, forms, templates, dashboards and simple automations in the company's existing tools, and prototype small helpers with scripting or AI assistants where they remove manual work.
Make the systems easy to use.
Write clear guidance, run short onboarding sessions for teams adopting the front door or repository, and collect and act on feedback.
Keep the systems portable.
Collaboration tooling is changing over the next year, so design structures and content that can move between platforms without being rebuilt.
Report to the Head of Operations
on adoption, service levels, repository health and the process issues the data surfaces.
You’ll thrive here if you have:
4+ years in business process analysis, operations, service management or a similar role in tech and/or cross-functional environments.
Proven experience designing and launching an intake, request management or service-desk process that other teams adopted.
Experience building or running a structured knowledge base, policy library or document-control process, with clear ownership and review cycles.
Strong process-mapping and analytical skills: turning a messy current state into a simple, documented and agreed target state, and proactively identifying gaps in ambiguous environments.
Hands-on configuration of workflow and service-desk tools (Jira Service Management, Confluence or similar), including forms, workflows, automations and reporting, plus comfort with spreadsheets, light scripting and AI assistants for prototyping and automation.
Ability to define and track operational metrics and present them clearly to managers and leadership.
Strong facilitation, stakeholder management and written communication skills, with the persuasiveness to drive adoption in teams that do not report to you.
Nice to have
Experience with ITIL or similar service management practices, or with a formal document-control or compliance framework.
Experience migrating a knowledge base or service desk between platforms.
Experience in an international organisation where processes may differ between departments.
Familiarity with conversational or AI-assisted front doors, such as chat-based intake or self-service answers drawn from a knowledge base.
Conditions
We know that great talent deserves great conditions, so here’s what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family.
Corporate mobile plan (unlimited in Cyprus with roaming included).
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR interview (40 min);
Technical interview (1 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
• Анализировать текущие бизнес-процессы, выявлять узкие места и разрабатывать улучшенные решения. • Вести проекты по оптимизации процессов от сбора требований до внедрения и оценки результатов.
Location: Jakarta, Indonesia; Kuala Lumpur, Malaysia
Eram Talent, an ISO 9001:2015-certified division of Eram Group, delivers human resources, industrial projects, and maintenance services across a broad range of sectors, including oil and gas, petrochemicals, power, infrastructure, water, mining, healthcare, and IT. Within the oil and energy space, the company supports complex industrial operations with practical engineering expertise and a strong focus on quality, safety, and project delivery.
This role offers the opportunity to contribute to technically demanding energy projects where strong process engineering judgment can make a measurable impact. As a Process Design Engineer, you will support the development and improvement of plant systems, working across engineering disciplines to help shape efficient, safe, and reliable process solutions for industrial facilities.
If selected, the work location would be onsite at
Saudi Arabia
.
Responsibilities
Develop process designs, simulations, and engineering studies for energy projects.
Deliver FEED and detailed engineering packages for plant modifications.
Lead HAZOP reviews and ensure compliance with safety requirements.
Identify debottlenecking opportunities across brownfield and greenfield facilities.
Coordinate multidisciplinary teams throughout project planning and execution.
Requirements
Required Qualifications
Bachelor’s degree in Chemical Engineering, Process Engineering, or a related field.
7+ years of experience in process engineering or plant operations, including hands-on work in process design and process simulation.
Experience leading or participating in HAZOP reviews and delivering FEED and detailed engineering packages.
Track record of identifying or executing debottlenecking initiatives across brownfield and greenfield projects.
Proficiency with data analysis and process simulation software such as Aspen Plus and HYSYS.
Strong knowledge of gasification processes, power production, and related technologies, along with safety and environmental regulations such as OSHA and EPA standards.
Experience with process optimization methodologies, including Six Sigma and lean manufacturing.
Experience managing projects across planning, budgeting, and execution.
Experience leading multidisciplinary teams, preparing engineering reports, and coordinating effectively with cross-functional stakeholders.
Preferred Qualifications
Master’s degree in Engineering or Management.
Experience in industries such as petrochemical, refining, gas processing, chemical manufacturing, gasification facilities, fertilizer plants, power generation plants, or large industrial utility operations.
Holding a Six Sigma, Lean Manufacturing, or PMP certification.
Location: Kyiv
Workplace: onsite
Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем.
Ми шукаємо людину, яка стане «двигуном процесів» у нашій команді.
Це не про контроль чи формальності, а про те, щоб бачити сенси, аналізувати дані, будувати процеси, що працюють як по маслу, і робити їх кращими щодня.
Ця роль поєднує в собі process owner-а (відповідальність за потоки та їх ефективність) і business analyst-а (уміння працювати з цифрами, метриками, інсайтами).
Ми шукаємо людину, яка вміє:
Зібрати дані → осмислити → виявити слабкі місця.
Сформулювати гіпотези та пропозиції покращення.
Автоматизувати рутину та будувати прозорі показники.
І при цьому лишатися «своєю» в команді: не бюрократ, а партнер, драйвер і натхненник.
Hard skills:
Досвід у ролі Business Analyst / Process Owner / Operations Manager (або схожих).
Розуміння бізнес-процесів (BPMN, workflow, value stream).
Аналітика даних: SQL / Excel / Power BI / Google Sheets (будь-які інструменти для цифр).
Вміння працювати з метриками: KPI, SLA, OKR, дашборди.
Базові знання інтеграцій / автоматизацій (Jira, SAP, ERP, Power Automate або подібні).
Навички підготовки документації: вимоги, user stories, процесні карти.
Soft skills:
Ownership – сприймає процеси як свої, не перекладає відповідальність.
Аналітичне мислення + інтуїція – бачить як цифри, так і сенси за ними.
Системність і структурність, але без зайвої бюрократії.
Комунікація – вміє пояснити складне просто, говорити з різними командами «їхньою мовою».
Проактивність і драйв – не чекає задач, а сам шукає як зробити краще.
Гнучкість – адаптується до змін, допомагає команді пройти трансформації без «болю».
Емпатія – слухає і розуміє людей, а не примушує.
Пропонуємо:
Можливість пропонувати та реалізовувати власні ідеї, які впливають на продукт та його масове виробництво.
Місце у стрімко зростаючій компанії з вмотивованою професійною командою.
Конкурентну заробітну плату.
Медичне страхування.
Корпоративні заняття з англійської мови.
Можливість взяти участь у внутрішньому проєкті бета-тестування систем безпеки Ajax.
Знижки на продукти компанії та партнерів.
Ajax Systems — це українська історія успіху, яка виросла в глобальний продукт. Пристроям Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації.
ОфисKyiv
ГибридseniorEspoo
Montreal, QC, Canada
ГибридSubang Jaya, Malaysia
УдалённоRemote, Canada; Remote, India; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
География найма не уточнена
leadГеография найма не уточнена
ГибридseniorEspoo
УдалённоRemote, United States; Classes are held Mon - Thurs, during afternoon hours in EST timezone
ГибридIllinois or Arizona
УдалённоФилиппины; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free