Location: Fort Bragg, NC, United States
Job Title
Mission Command Exercise Leader
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Mission Command Exercise Leader to support the planning, development, and execution of mission command exercises. The selected candidate will provide senior-level operational expertise, support exercise development efforts, and assist in managing resources required for exercise execution in support of Special Operations Forces training objectives.
Key Duties
• Support exercise planning, development, and execution activities.
• Apply knowledge of exercise design considerations.
• Manage elements and resources associated with exercise development and execution.
• Coordinate personnel, time, infrastructure, hardware, networks, databases, software, and security requirements supporting exercises.
• Support mission command training and exercise objectives.
Requirements
• Secret clearance.
• Master’s degree.
• Graduate of the U.S. Army Special Forces Officer Qualifying Course (18A), or Warrant Officer 180A.
• Graduate of a U.S. military officer’s Senior Service College, or Graduate of Warrant Officer Senior Service Education Course.
• Assignment to Special Operations Forces (Special Forces, Military Information Support Operations, Civil Affairs, Ranger Regiment, Special Operations Aviation, Special Mission Units).
• Commander at the battalion level or Chief Warrant Officer at Group level or higher.
• Served as primary staff at the SOJTF level or higher.
Preferred Qualifications
• Knowledge of the basic considerations of exercise design.
• Experience managing the elements or resources of exercise development and execution, including people, time, infrastructure, hardware, networks, databases, software, and security.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Fort Bragg, NC, United States
Job Title
Senior Operations Subject Matter Expert (SME) – Mission Command Exercises
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Senior Operations Subject Matter Expert (SME) to support Mission Command Exercises. The selected candidate will provide operational expertise, support exercise planning and execution activities, and contribute to mission command training requirements through extensive Special Operations Forces experience.
Key Duties
• Support Mission Command Exercise planning and execution activities.
• Provide subject matter expertise based on Special Operations Forces experience.
• Support exercise development and coordination requirements.
• Contribute to operational planning and mission command training objectives.
• Assist with research, preparation, coordination, and execution of training events and exercises.
Requirements
• Secret clearance.
• Associate degree. Fifteen years of related military experience may substitute for academic degree.
• Graduate of the U.S. Army Special Forces Qualifying Course (Officer 18A, Warrant Officer 180A, or Noncommissioned Officer 18 Series Military Occupational Specialty).
• Graduate of a U.S. military officer’s Intermediate Course or Senior Service College, Special Forces Warrant Officer Advanced Course, First Sergeant Course, or Sergeants Major Course.
• Assignment to Special Operations Forces (Special Forces, Psychological Operations, Civil Affairs, Ranger Regiment, Special Operations Aviation, Special Mission Units), or assignment to Military Intelligence, Logistics Corps, or Field Artillery.
Preferred Qualifications
• Two years of experience researching, planning, preparing, coordinating, and executing MRXs.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Fort Bragg, NC, United States
Job Title
Service Support Subject Matter Expert (Mission Command Exercises)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Service Support Subject Matter Expert (SME) to support Mission Command Exercises. The selected candidate will provide operational expertise, support exercise planning and execution activities, and assist with the integration of exercise scenarios into the SOMTC training environment.
Key Duties
• Support Mission Command Exercise planning, coordination, and execution activities.
• Formulate and integrate exercise scenarios into the SOMTC training environment or exercise.
• Provide subject matter expertise based on military operational experience.
• Support exercise preparation and coordination requirements.
• Contribute to mission command training objectives.
Requirements
• Secret clearance.
• Associate degree. Five years of related military experience may substitute for academic degree. Or two years of experience researching, planning, preparing, coordinating, and executing Mission Command Exercises may substitute for academic degree.
• Graduate of a U.S. Military Officers Education System course above entry level training (e.g., Captain Career Course, Intermediate Level Education, Basic Warrant Officer Course, Warrant Officer Advance Course, or equivalent).
• Or graduate of one of the following U.S. military Noncommissioned Officer Education System courses: Advanced Noncommissioned Officer Course, First Sergeant Course, or Sergeants Major Course.
• Ability to formulate and integrate exercise scenarios into the SOMTC training environment or exercise.
• Assignment to Special Operations Forces (Special Forces, Military Information Support Operations, Civil Affairs, Ranger Regiment, Special Operations Aviation, Special Mission Units), or assignment to Military Intelligence, Logistics Corps, or Field Artillery.
Preferred Qualifications
• One year of experience researching, planning, preparing, coordinating, and executing Mission Command Exercises.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Muscatatuck, IN, United States
Job Title
Exercise Planner
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking an Exercise Planner to support the planning, coordination, and execution of cyber training events and exercises. The selected candidate will work with stakeholders to develop exercise objectives, coordinate resources, manage schedules, and ensure successful execution of training activities. This position requires strong project management skills and the ability to manage multiple projects simultaneously while supporting cybersecurity training initiatives within the Department of Defense community. The ideal candidate will be capable of working independently and collaboratively to develop and deliver realistic and effective cyber training events.
Key Duties
• Plan, coordinate, and execute cyber training events and exercises.
• Manage multiple projects with varying scopes, requirements, and timelines.
• Develop exercise timelines, milestones, and supporting documentation.
• Coordinate with stakeholders to ensure training objectives are achieved.
• Support the design and execution of cyber training scenarios.
• Track exercise planning activities and ensure deliverables are completed on schedule.
• Collaborate with internal and external participants to support exercise execution.
• Assist in resource coordination and scheduling for training events.
• Monitor project progress and provide status updates to leadership.
• Support after-action reviews and exercise improvement efforts.
Requirements
• Must have an Active Secret clearance.
• Bachelor's degree or equivalent experience.
• Ability to manage multiple projects with different scopes and timelines.
• Strong project management skills, with the ability to plan, execute, and manage cyber training scenarios effectively.
• Ability to work independently and in a team environment with minimal supervision.
• Experience in planning and managing cybersecurity training events within the DoD community.
Compensation
• Competitive Hourly Pay
• Benefits
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About The Anthropic Institute
The Anthropic Institute (TAI) is a function within Anthropic that works to advance the public conversation around AI.
The Institute is comprised of research teams tackling some of AI's most consequential societal challenges: the Frontier Red Team, which stress tests our systems against catastrophic risks; Societal Impacts, which studies how Claude is used by millions of people; Economic Research, which tracks AI's impact on people's jobs and the larger economy; the Rule of Law team, which studies AI's impacts to democracy; and more.
The Institute's mission is to reduce information asymmetries between Anthropic and the outside world, name and answer the hard questions implied by powerful AI systems, and publish these findings so that policymakers, researchers, technology leaders, and the public can reckon with what's here and what's to come.
About the role
The role.
You will build and lead the Institute’s tabletop exercise program and the team that runs it. Based on trends visible in the exponential and in consultation with technical experts, you will set the research agenda: which questions the exercises should answer, which scenarios to run, with which audiences, and what each run is meant to test. You will own the methods that make results comparable across runs and turn them into findings people outside the room can use. You will hire and manage a team plus a bench of facilitators, and you will be the program’s public voice.
Why tabletop exercises?
If RSI arrives, the hardest problems will be about making decisions under uncertainty. The people making them may not trust each other, and the authorities they work under may not be fit-for-purpose. A tabletop exercise (TTX) allows the people who would face that situation practice it before it is real. It also shows us what tools and information they reach for, including what they would need that does not exist yet.
Tabletop exercises are also a research method. You can run the same scenario many times, with different groups of people (and with many more AI agents playing in silico), and you start to see the distribution of decisions people make. This is one of the few ways to generate empirical evidence about the future, i.e., how people and institutions will respond to situations that have not happened yet.
Key responsibilities
Set the program’s research agenda: the questions exercises should answer, the scenarios to run, and the audience for each
Design exercises as empirical studies: define what each run tests, standardize scenarios and data capture so results are comparable, and use repeated play to map the range of outcomes
Build the program’s measurement: pre- and post-exercise assessments, decision logs, transcript analysis and after-action reports
Turn results into findings: publish on what the exercises show, and brief senior people inside and outside Anthropic on the gaps they expose
Hire, manage and develop a team and a bench of facilitators
Make the program scalable: maintain a library of tested scenarios that the team reuses most of the time, refreshed on a regular cadence so they stay timely
Build a facilitator kit ("TTX in a box") so other internal teams or external partners can run exercises to the same standard
Create and direct the tools behind the exercises, including Claude-driven simulations that generate a live outside-world feed during play
Minimum qualifications
Have designed and run tabletop exercises, wargames, or simulations for senior decision-makers and published on the subject
Have training in a discipline that uses simulation, experimental methods or structured analysis
Have 10+ years of experience in national security, government, technology policy, or strategy
Can keep the scenarios technically grounded with a strong grasp of AI capabilities and safety research
Have managed a team, including hiring, setting direction, giving feedback and developing people
Use Claude and other AI tools extensively in your own work
Care about AI safety and Anthropic's public benefit mission
Preferred qualifications
Published research on wargaming methods, simulation or crisis decision-making
Run exercises that fed into real policy or crisis-response decisions
Run multi-iteration or experimental wargames and analyzed results across runs
Used AI agents or language models as players, adjudicators or analysts in simulations
Led a research program or team through a period of growth
Existing relationships across national security, government, policy and AI, and are trusted in those communities
Published widely read work on AI, emerging technology, strategy or crisis decision-making
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$295,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Almaty, Kazakhstan
Workplace: hybrid
The QA Load team is responsible for the performance and scalability of services across their entire lifecycle — from Go/No-Go decisions before launch to working with real production traffic. We design and execute load tests, model real-world usage scenarios, identify and eliminate bottlenecks in backend systems, databases, messaging, and infrastructure, and work closely with SRE, DevOps, and product engineering teams.
The role focuses on systematic performance improvement: building load-testing infrastructure, automation and CI/CD quality gates, performance analysis and experimentation, and translating technical metrics (latency, RPS, p95/p99) into clear business impact. Our goal is to make performance a core aspect of product quality and ensure the stable operation of high-load, geo-distributed systems.
Key Responsibilities
Performance Audits & Integration Support:
Go/No-Go decisions with our stakeholder about launches services before integrating them into our ecosystem and integrations support (audit APIs, web, databases, caches, message brokers)
Design&Execute Load Tests global strategy:
Modeling of load testing scenarios (load, stress, soak, peak, find max tests), methodology and formation of non-functional requirements for system using k6, JMeter (DSL framework)
Simulate real-world scenarios and traffic patterns to validate systems under production-like conditions (including high RPS, concurrency levels, data skew, and geo-distributed load)
Load Modeling:
Calculate and validate detailed load models – e.g. expected RPS, concurrent users, transaction volumes, and data distribution.
Adjust these models to mirror peak and edge-case scenarios, ensuring our capacity planning is grounded in reality.
Bottleneck Analysis & Fixes:
Find, analyze, and fix performance bottlenecks. This includes:
backend issues (CPU hotspots, memory leaks, GC pauses, thread pool exhaustion)
DB inefficiencies (Aurora MySQL/RDS indexing, query locks, IOPS limits)
messaging/queue back-pressure (Kafka partitioning, consumer lag, throughput limits)
network constraints (latency, load balancer settings, timeouts)
Work hands-on with SRE, DevOps, and Backend teams to implement optimizations and verify the improvements.
Prepare for Production Traffic:
Ensure services are production-ready. Drive capacity planning exercises and stress tests to determine scaling lag/limits and failure modes. Verify that services can gracefully handle traffic spikes or component failures without violating SLAs or SLOs. Help partners configure autoscaling policies for sustained performance
Loadtesting Infrastructure Setup&Tuning:
Set up, audit, and operate performance testing infrastructure for our services load testing automation and geo-distributed load generator to simulate production traffic
Performance Analysis & Experimentation:
Approach performance issues with an performance analyst/architect mindset – form hypotheses, design experiments, run tests, and draw conclusions to configuration infrastructure and fix backend code.
For example, if latency is high, hypothesize the cause (e.g. database index missing), test the hypothesis, and then make a the fix. Repeat this iterative process to methodically improve system performance.
Business Impact Translation:
Translate technical performance insights into business risks and opportunities. For instance, demonstrate how reducing latency or improving p95 response time can increase conversion rates or GMV. Communicate these insights to both engineers and non-technical stakeholders to underline the business value of performance work.
Observability & Monitoring:
Utilize observability tools to monitor performance during tests. Set up dashboards and alerts in Grafana/Prometheus and other systems (e.g. New Relic, Dynatrace, Zabbix, ELK Stack, Coroot), analyze traces and logs. Use few methods to interpret results and guide troubleshooting.
Performance Tooling:
Build internal performance tooling in Golang: Design and maintain internal tools for automation performance testing and analysis Load as a Service for product teams: traffic generators, load managers, mocks, test stubs, data feeders, and helper services used across partner integrations. Building load test scenarios to Jmeter (DSL framework) and k6 in JavaScript. Innovate on tooling to make load tests easier to create, run, and analyze for the whole team.
CI/CD Integration:
Integrate performance tests into our CI/CD pipeline as QG. Automate load tests run to every new integration or code change is evaluated for performance regressions. Ensure that build pipelines can catch and flag performance drops (e.g. increased response times, higher resource usage) before changes reach production.
Reporting&Communication:
Prepare executive-ready performance reports for engineering teams and C-level stakeholders. Highlight key metrics (p95/p99 latency, throughput, error rates, saturation signals) and identify primary scalability bottlenecks across services, databases, caches, and messaging systems, and compare results against SLOs and capacity targets. Provide clear root-cause explanations and actionable recommendations, including performance vs cost trade-offs, to support production readiness and Go/No Go decisions.
Performance Culture:
Champion a culture where performance = product quality.
Educate and influence teams to treat performance testing as an integral, continuous part of the development lifecycle rather than a one-time task.
Share best practices and success stories, ensuring that performance considerations are baked into design, coding, and testing processes from the start.
Conducting production load and traffic validation experiments with full ownership of risk assessment, blast radius control, observability, and rollback procedures.
Work with geo-distributed, high-load systems (200k+ RPS) and latency-sensitive mobile flows
Set up production-like performance environments in AWS
Conducting and modeling load tests in production
Performance analytics → hypotheses → experiments → fixes → measurable business impact (latency, conversion, GMV)
Skills, Knowledge and Expertise
5+ years in Performance/SRE/Load Testing
Strong programming skills in Golang/Kotlin/Java
Strong k6 or JMeter DSL - Performance Testing Mastery: Hands-on expertise with modern load testing tools, especially k6 and/or JMeter (and their scripting DSL). Deep understanding of performance best practice – you know when to apply load testing vs stress testing vs soak testing, and how to interpret the results of each.
Hands-on experience with AWS infrastructure on for high-load systems: EKS, EC2, Auto Scaling Groups, ALB/NLB, VPC, subnets, routing, security groups
Designing and tuning autoscaling strategies for compute (KEDA/Karpenter/Cluster Autoscaler, EC2 scaling policies)
Understanding network performance characteristics: latency, cross-AZ traffic, NAT/egress limits, load balancer behavior under high RPS
Profiling Golang, Kafka, Redis, DB tuning experience
Automation loadtesting and make QG (JVM languages and Go)
SRE mindset (RED/USE, SLO, error budgets)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Houston, TX, United States
Job Title
Shop & Field Technician - ILI
Department
Operations
Location
Houston, Texas
Position Summary
The general role for the shop and field technician is to ensure the proper preparation for and execution of fieldwork and coordination of the field activities.
General responsibilities
Comply always and fully with PIPECARE Group HSE requirements
Be quality conscious (dynamic approach towards quality improvement and aim at getting things right first time)
Maintain confidentiality, integrity and safeguard PIPECARE trade secrets
Always respect and support fellow employees
Respond to changes positively (technical advancements as well as organizational adaptations)
Act in such a manner that PIPECARE’s reputation is highly respected
Be results-oriented; alert others timely when a task may not produce the required result for PIPECARE’s final product
Follow PIPECARE’s Process Flow Charts and interact with other departments when required
Assure timely and accurate reporting to PIPECARE
Identify training requirements
Job Functions, Responsibilities & Authorities
Review and analyze project documentation, operation manuals, pigging procedures, and other related materials.
Develop and maintain professional relationships with the client's field and project management teams, fostering positive working relations.
Coordinate field activities between the PIPECARE team, other contractors, clients, and all involved parties.
Assemble, prepare, pack, and transport ILI tools and auxiliary equipment to and from the project site.
Calibrate, verify calibration, inspect, and test inspection equipment prior to mobilization.
Conduct thorough pre- and post-run inspections of ILI tools to ensure proper functionality and adherence to operational standards.
Complete tool preparation, checklists, project procedures, and job safety analysis documentation.
Provide support and service during equipment setup, tool launching, and receiving
Launch, track, and receive ILI tools, clean, and re-pack equipment after each run.
Operate hand/power tools, hoists, forklifts, cranes, and other required equipment.
Perform troubleshooting and repairs of ILI tools, AGMs, transmitters, receivers, and other related equipment.
Verify the quality of ILI and AGM data, generate, review, and submit field and other reports in a timely manner.
Disassemble, clean, and maintain cleaning, gauging, ILI, and other tools and equipment post-project.
Promote and maintain a safe and professional work environment, executing fieldwork in a safe, effective, and efficient manner in line with PIPECARE QA/QC procedures and project timelines.
Participate in training as needed and assist junior field technicians with their training and professional development.
Conduct site and DGPs surveys in accordance with PIPECARE Group procedures and operational requirements.
Maintain an organized inventory of spare parts, tools, and equipment necessary for seamless field operations.
Document all maintenance activities to ensure detailed records for quality control and continuous process improvement.
Exercise stop-work authority when encountering unsafe conditions or behaviors that may lead to incidents or accidents.
Perform additional duties within the scope of the assigned role.
Competency Requirements
Competency Requirements:
Communication: Facilitates two-way communication, promotes positive relationships with clients and colleagues, and proactively resolves conflicts.
Oral Communication: Speaks clearly and persuasively, listens attentively, and responds effectively to questions and requests. Participates in meetings and demonstrates group presentation skills
Written Communication: Writes clearly and concisely, presenting numerical data effectively.
Character: Demonstrates integrity and ethical behavior in all work-related interactions. Models company values, respects diverse perspectives, and prioritizes job safety for oneself and others.
Collaboration: Builds and maintains strong partnerships with clients, prospects, and staff at all levels, contributing to team and company success. Adaptable and responsive to change.
Administrative Management: Manages administrative tasks to ensure quality and timeliness, including the preparation of accurate sales reports and data analysis for trend forecasting.
Accountability
Timely Project execution within the assigned job role
Perform and complete the job successfully
Submit all data and reports complete and in a timely manne
Skills/ Experience
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Ability to lift, push, and pull heavy equipment and machinery.
Standing, bending, and kneeling for extended periods.
Good social skills with the ability to communicate clearly
Manual dexterity and hand-eye coordination.
Computer skills in Microsoft word, excel and outlook at an intermediate level
Fluency in English, the language of the Territory is an advantage
Ability to travel extensively in the US and globally
Work Environment & Physical Requirements
Ability to work in diverse environments, including outdoor field locations and controlled shop settings.
Must be physically fit to lift heavy equipment, work in confined spaces, and perform tasks that require manual dexterity.
Willingness to work flexible hours, including extended shifts, weekends, and travel assignments.
Location: Metro Manila, Philippines
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Cape Town, South Africa
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Iraq
Job Title
TAFT Primary/Lead Instructor – Field Artillery (13A)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients.
Locations
Iraq
Job Description
The TAFT Lead Instructor for the Artillery Officers Basic Training Course (AOBTC) is responsible for the complete planning, management, and delivery of all field artillery officer training. Serving as the in‑country Site Lead, this instructor is the primary point of contact for all coordination between IDS, SATMO, OSC‑I, Iraqi Ministry of Defense representatives, and AOBTC leadership.
This position oversees the entire training program including curriculum execution, lesson plan alignment, instructor synchronization, and training quality control. The Lead Instructor delivers officer‑level field artillery instruction across fires planning, fire support fundamentals, gunnery theory, targeting, and unit‑level employment of artillery systems.
Responsibilities include designing evaluations, conducting academic and practical assessments, leading instructor teams, ensuring compliance with all Performance Work Statement (PWS) requirements, and maintaining high‑level communication with US and Iraqi stakeholders. The TAFT Lead Instructor ensures that all students achieve the required proficiency to serve effectively in artillery command and leadership roles.
Key Duties
• Lead all instructional operations for the AOBTC, ensuring lesson plans, training schedules, and student progression align with PWS standards and partner‑nation goals.
• Deliver advanced artillery officer instruction covering fire support planning, ballistic and gunnery principles, call‑for‑fire methodologies, and tactical employment of artillery assets.
• Supervise TAFT instructors, ensure doctrinal accuracy, evaluate instructional performance, and coordinate daily teaching responsibilities.
• Develop, administer, and evaluate written tests, practical exercises, command post drills, and field‑based assessments.
• Serve as the primary liaison with SATMO, OSC‑I, and Iraqi MoD artillery leadership, ensuring synchronized training efforts and strategic alignment.
• Review, revise, and validate training material for doctrinal correctness and instructional effectiveness, maintaining program accreditation and standardization.
• Conduct formal student counseling, performance reviews, and targeted remediation to ensure academic and tactical proficiency.
• Monitor student understanding of artillery systems including the 120mm mortar, M198, and M109A5 howitzer, ensuring officers can plan and employ each system effectively.
• Prepare and submit required training reports, status updates, and instructional documentation to IDS leadership and relevant stakeholders.
Requirements
• Ten (10) years of program management or military equivalency with supervisory experience in artillery or mortar units.
• Knowledgeable at the NCO‑level or higher regarding 120mm mortars, M198, and M109A5 systems.
• Bachelor’s degree required per U.S. Military officer standards.
Questions?
lolney@idsinternational.com
Location: Arlington, VA, United States
Job Title
Cyber Virtualization Engineer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Arlington, VA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
SITE 525 is seeking a highly skilled
Cyber
Virtualization Engineer
to support the development and sustainment of advanced cyber training environments. This role involves hands-on engineering of secure, scalable, and AI-enabled virtual ranges that emulate realistic, adversarial network conditions across IT and OT domains. These environments are used for cyber mission rehearsals, red/blue/gray team operations, and full-spectrum cybersecurity exercises. Must be willing to travel up to 25%. Responsible for designing, deploying, and maintaining advanced virtualized training environments that replicate realistic, large-scale, and adversarial network conditions. This position focuses on engineering and integrating dynamic, hypervisor-driven platforms and virtualization technologies to support cyber mission rehearsals, red/blue/gray team operations, and full-spectrum training exercises.
Key Duties
Engineer and implement scalable virtualized environments leveraging hypervisors (KVM, VMware, Hyper-V), virtual machines, containers, and software-defined networking across hybrid, edge, and cloud infrastructures.
Implement and manage virtualization stacks including private cloud platforms, hypervisor clusters, and orchestration frameworks for large-scale, multi-tenant environments.
Develop automation and orchestration tooling for provisioning, snapshotting, and lifecycle management of virtualized assets using Infrastructure-as-Code and CI/CD pipelines.
Integrate advanced traffic simulation capabilities (burst, steady-state, geo-distributed, AI/ML-driven) to emulate realistic user and system behaviors within virtual ranges.
Build and maintain frameworks and tooling for user and NPC emulation across virtualized environments to enhance operational realism, including threat emulation and defensive toolsets for network monitoring, incident detection, and response.
Implement observability pipelines for performance monitoring, traffic replay, autoscaling validation, and centralized logging in production-grade virtual infrastructures.
Administer and secure hypervisor platforms and virtual networking components, ensuring isolation, resiliency, and compliance for mission-critical environments.
Manage network and server infrastructure including Active Directory, identity management systems, and virtualized security controls.
Integrate third-party virtualization and orchestration tools to improve fidelity and scalability of training environments.
Support exercise operations including setup, execution, troubleshooting, and real-time scenario management for White Cell operations.
Collaborate with technical working groups and stakeholders to validate and enhance virtualization strategies for cyber training environments.
Apply knowledge of OT systems (SCADA, ICS, PLCs, IoT/IIoT) within virtualized contexts for realistic emulation.
Relevant Technologies & Tools:
Virtualization & Hypervisors:
VMware ESXi/vSphere, KVM/QEMU, Microsoft Hyper-V, Proxmox, OpenStack
Virtual Infrastructure Management:
VM lifecycle management, snapshotting, cloning, orchestration frameworks
Cloud & Containerization:
Private cloud platforms, AWS, Azure, Kubernetes (K8s), Docker, Podman, hybrid and edge deployments
Networking & SDN:
Virtual switches (vSwitch, vDS), software-defined networking, network segmentation, VPNs, dynamic Network-as-Code tools
Automation & IaC:
Infrastructure-as-Code (Terraform, Ansible, Packer,
Helm, Nomad
), CI/CD integration for infrastructure
Performance & Observability:
Metrics collection, centralized logging, traffic replay, load simulation, autoscaling validation
Security in Virtualized Environments:
Identity management, Active Directory (GPOs, tiered admin scripts), secure isolation of virtual ranges
Cyber Range Engineering:
Virtualized cyber training environments, adversarial network simulation, AI/ML-driven traffic emulation
Traffic Simulation & User Emulation:
Lariat, CMU GHOSTS, MITRE Caldera, Red Canary, Atomic Red Team, TRex, BreakingPoint, Locust, k6, custom Python/TypeScript scripts, AI-enabled agents
Compliance & Assurance:
NIST 800-series, ISO 27001, FedRAMP, CUI-compliant controls
Monitoring & Control Interfaces:
Custom dashboards for exercise operations, centralized scenario orchestration
Requirements
Bachelor’s or Master’s degree in Cybersecurity, Computer Engineering, or related field.
5+ years of experience in cyber engineering, network operations, or cyber range development.
Top Secret security clearance.
Proficiency in virtualization, containerization, and cloud technologies.
Experience with offensive and defensive cybersecurity tools and frameworks.
Familiarity with AI/ML integration in cyber environments.
Strong scripting and automation skills (e.g., Python, Bash, PowerShell).
Experience with infrastructure-as-code tools (e.g., Terraform, Ansible).
Knowledge of OT systems and protocols.
Security certifications (e.g., CISSP, CEH, OSCP) are a plus.
Compensation
Competitive Hourly Pay
Benefits
Questions?
Please reach out to
lolney@idsinternational.com
for additional questions or information.
Location: Edinburgh, IN, United States
Program Manager
About SITE 525
SITE 525 is at the forefront of delivering cutting-edge training solutions for information maneuver specialists. Our mission is to empower the warfighter with realistic, high-fidelity training environments that simulate the challenges of modern information warfare.
SITE 525 is seeking a Program Manager for the Cybertropolis Technology Environment Platform (CTEP) contract. The CTEP provides a one-of-a-kind platform for DoD and Joint, Interagency, Intergovernmental, and Multinational (JIIM) partners to conduct training or Research, Development, Testing & Experimentation (RDT&E) in a wide variety of emerging technology areas, but primarily related to cyberspace and cyber-electromagnetic (CEMA) operations. The CTEP Project Manager will oversee and provide CTEP customer support for cyber testing and training events and exercises, including gathering and implementing event requirements.
This position is located in Edinburgh, Indiana on Camp Atterbury and is contingent upon award.
Responsibilities
Perform overall management of the Contractor effort, including directing all contractor/subcontractor personnel and performance reporting.
Conduct tours and briefings for senior state and national-level leaders.
Represent the Program at various national level working groups and planning conferences.
Conduct high-level engagements at the Joint Staff, Department of Army, National Guard Bureau and Office of the Secretary of Defense (OSD) levels.
Required Qualifications
Certified Project Management Professional (PMP), Certified Program Management Professional (PgMP), or Level III Program Management Certification from the Defense Acquisition University.
Documented experience of at least five years’ in Project/Program Manager position managing project budgets and procurement in excess of $5 Million dollars per program.
Minimum 10 years’ experience within the last 20 years in Program Management or senior level DoD experience:
Military field grade officer or above or a senior Non-Commissioned Officer of rank E-8 or above
DoD civilian of paygrade GS13 or higher
Defense Industry Civilian professional with at least 10 years of experience working with Senior level DoD personnel
Program Manager candidate must have at least one year of experience managing one of the following programs:
Information Technology Program
Operational Technology Program
Information Assurance Program
Cyber Training Program
Cyber Testing Program
Cyber Range Program
OR a Technology-oriented Program related to one of the above
Master’s degree required.
Proficient in Microsoft Office.
Current ACTIVE TS/SCI Clearance.
Possess a valid motor vehicle operator’s license and GSA vehicle license.
Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status, and any other characteristic protected by federal, state, and local law.
If you require an accommodation to apply for a position with the company please email accommodation@idsinternational.com.
Location: Edinburgh, IN, United States
Senior Systems Engineer
About SITE 525
SITE 525 is at the forefront of delivering cutting-edge training solutions for information maneuver specialists. Our mission is to empower the warfighter with realistic, high-fidelity training environments that simulate the challenges of modern information warfare.
SITE 525 is looking for a Senior Systems Engineer to join our team support the Cybertropolis Technology Environment Platform (CTEP). The CTEP provides a one-of-a-kind platform for DoD and Joint, Interagency, Intergovernmental, and Multinational (JIIM) partners to conduct training or Research, Development, Testing & Experimentation (RDT&E) in a wide variety of emerging technology areas, but primarily related to cyberspace and cyber-electromagnetic (CEMA) operations. This position may require the employee to travel within the CONUS and to keep a flexible 40-hour week.
This role sits at Camp Atterbury in Indiana and is contingent upon award.
Responsibilities:
Manage, maintain, troubleshoot, and restore hardware, operating systems, applications, and software including updates, security patches, and backups.
Engineer, build, and configure computer networks including routing, switching, firewalls, DNS, Active Directory, VPNs, VLANs, SANs utilizing bare metal systems as well as virtualized systems (VMware).
Collaborates with others to develop the best way to tackle complex technological infrastructure, security, or development problems.
Participates in architecture and software development activities.
Tier 2 engineering and administration support for customer events, as required.
Working in ambiguous environment and collaborating across multiple areas.
Required Qualifications:
Windows and Linux enterprise systems engineering and administration experience.
Experience working with a wide variety of technology including but not limited to: Cellular systems, camera systems, Industrial Control Systems, Internet of Things (IoT) devices, building management systems, and radio frequency (RF) communications devices.
Meet IAT Level 2 requirements of DoD 8570.1M by holding one of the following:
CCNA Security
CySA+ **
GICSP
GSEC
Security+ CE
CND or
SSCP.
Bachelor’s degree in a technical discipline or equivalent experience in network operations
Hold or be able to acquire an interim Top Secret clearance within 30 days of hire.
Maintain active Top Secret/SCI Security Clearance.
Preferred Qualifications:
Operational experience in Cyberspace Operations and/or Information Warfare
Cellular and Industrial Control Systems engineering and administration experience.
Experience with containers and container orchestration services, automation, provisioning, and imaging, with products such as Ansible, Terraform, Kubernetes, Chef, FOG Projects, etc.
Exercise design, test and evaluation, modeling, and simulations, as well as research and development familiarity.
Computer Skills:
Working knowledge of Microsoft Office (Word, Excel, and PowerPoint).
Cloud, physical, and virtual network engineering experience required.
Experience with hypervisors such as VMware, CypherPath, KVM, etc.
Benefits eligibility may vary based on project site or contract but typical benefits are listed below.
Location: Columbia, MD, United States
Job Title
Part-Time Contract Security Officer (CSSO)
Why IDS?
IDS believes in resolving conflict and building innovative approaches to solve complex challenges. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Columbia, MD / Remote
Shifts Available
Part-Time
Please note, candidates must be flexible. Work schedules may vary based on customer requirements and business needs.
Job Description
ADG Creative, an IDS subsidiary is seeking an experienced
Part-Time Contract Security Officer (CSSO)
to support the company's industrial security program within a highly regulated cleared environment. The CSSO will support personnel security, classified information protection, physical security, security education, compliance activities, and daily security operations.
The ideal candidate will have experience processing personnel security actions, maintaining security records, supporting compliance requirements, and working independently within a fast-paced security environment.
Key Duties
• Support personnel security processing activities, including clearance actions, transfers, reinvestigations, debriefings, and related security requirements.
• Maintain personnel security records and supporting documentation.
• Assist with classified document accountability, safeguarding, transmission, and storage requirements.
• Support facility security, access control, visitor management, and security inspections.
• Conduct and support security briefings, training, and security awareness activities.
• Identify, document, and escalate security incidents and potential security concerns as appropriate.
• Assist with government and customer security reviews, inspections, and audits.
• Ensure compliance with applicable government security regulations, policies, and contractual requirements.
• Provide security guidance to cleared personnel and support daily security operations.
Requirements
• Active TS/SCI clearance with Full-Scope Polygraph.
• 3-5 years of industrial security and/or personnel security experience in a cleared environment.
• Experience processing personnel security actions and maintaining security records.
• Working knowledge of NISPOM and other applicable security regulations.
• Experience supporting government security inspections, audits, or compliance reviews.
• Strong organizational, communication, and documentation skills.
• Ability to handle sensitive information with discretion.
• Ability to work independently and exercise sound judgment.
Preferred Qualifications
• Experience supporting intelligence community or other highly classified programs.
• Experience working with government security representatives.
• Familiarity with personnel security processing systems.
• Experience supporting Insider Threat or related security programs.
• Security-related training, certifications, or professional development coursework.
Compensation
• $45.00 - $60.00 per hour
Location: Fort Bragg, NC, United States
Job Title
Modeling and Simulation Specialist
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Modeling and Simulation Specialist to support mission training and exercise requirements through the development of modeling and simulation scenarios. The selected candidate will support virtual and constructive simulation environments, terrain development, and scenario creation in support of Army Mission Command and Live, Virtual, Constructive, and Gaming (LVCG) systems.
Key Duties
• Develop scenarios using Virtual Battle Space (VBS) 4.
• Build three-dimensional terrain databases and entity objects.
• Support constructive and virtual computer simulations.
• Perform video editing and author modeling and simulation scenarios.
• Support Army Mission Command and LVCG systems.
• Support modeling and simulation development activities.
Requirements
• Secret clearance.
• Associate degree. Four years of related military experience may substitute for academic degree.
• Two years of experience developing scenarios with Virtual Battle Space (VBS) 4.
• Familiarity with building three-dimensional terrain databases and entity objects using a variety of software.
• Experience with constructive and virtual computer simulations, video editing, and authoring of modeling/simulation scenarios.
• Knowledge of Army Mission Command and/or Live, Virtual, Constructive and Gaming (LVCG) Systems.
• Knowledge of at least one object-oriented programming language such as Java, C++, or .NET.
• Knowledge of military operational concepts.
Preferred Qualifications
• Ability to work with self-initiative after receiving initial task guidance.
• Ability to follow project schedules and meet designated completion dates.
• Comfortable working as a member of a Modeling/Simulations team, accepting guidance and providing recommendations based on project analysis.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Fort Bragg, NC, United States
Job Title
Modeling and Simulation Support Lead
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Modeling and Simulation Support Lead to support mission training and exercise requirements through the development of modeling, simulation, terrain, and media products. The selected candidate will provide leadership for simulation activities, support virtual and constructive simulation environments, and oversee terrain and media development efforts.
Key Duties
• Support Army modeling and simulation activities.
• Utilize Adobe Premiere, After Effects, and Terra Vista Dart or equivalent terrain creation/authoring software.
• Support virtual and constructive computer simulations.
• Perform video editing and author simulation-specific scenarios.
• Provide leadership and supervision of simulation support personnel.
• Support media and terrain development requirements.
Requirements
• Secret clearance.
• Bachelor’s degree.
• In-depth knowledge of Army Modeling and Simulation concepts.
• In-depth knowledge of Adobe Premiere, After Effects, and Terra Vista Dart or equivalent Terrain Creation/Authoring Suite.
• Effective leadership and supervisory skills.
• Experience supervising personnel.
• Two years of experience with virtual and constructive computer simulations, video editing, and authoring of specific simulation scenarios.
Preferred Qualifications
• Two years of supervisory experience of a media/terrain modeling development team focusing on constructive and virtual simulations.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Fort Bragg, NC, United States
Job Title
PAI/SM Analyst and Content Developer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a PAI/SM Analyst and Content Developer to support operational planning, analysis, and training objectives through the integration of Open-Source Intelligence (OSINT) and Publicly Available Information (PAI). The selected candidate will develop instructional content, support mission-focused analysis, and leverage digital domain expertise to enhance Mission Readiness Exercise and Special Operations training environments.
Key Duties
• Gather and analyze Open-Source Intelligence (OSINT) and Publicly Available Information (PAI).
• Integrate OSINT/PAI and related technologies into operational intelligence activities.
• Support planning, analysis, and exercise effects development.
• Develop instructional programs and training modules.
• Conduct research utilizing open-source, social media, and internet-based resources.
• Support Mission Readiness Exercise (MRX) planning and execution activities.
Requirements
• Secret clearance.
• Associate degree. Six years of related military experience may substitute for academic degree.
• Graduate from one of the following U.S. military courses: Basic and/or Advanced Noncommissioned Officer Course, First Sergeant Course, or Sergeants Major Course.
• Expert knowledge of gathering Open-Source Intelligence and Publicly Available Information (OSINT/PAI).
• Expert ability to integrate OSINT/PAI and related technologies into operational intelligence for planning, analysis, and exercise effects.
• Expert knowledge of developing instruction programs or training modules.
• Assignment to Special Operations Forces (Special Forces, Psychological Operations, Civil Affairs, Ranger Regiment, Special Operations Aviation, Special Mission Units) or assignment to Military Intelligence.
• Minimum of three years of corporate experience working in the digital domain using open source, social media, and the internet for research, influence, operations, targeting, and analysis.
• Detailed expertise and past performance with multiple technologies used to understand and exploit the digital domain with operational relevance.
Preferred Qualifications
• One year of experience researching, planning, preparing, coordinating, and executing Mission Readiness Exercises (MRX).
• Experience with Adobe Dreamweaver.
Compensation
• Competitive Hourly Pay
• Benefits
Fort Bragg, NC, United States
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Metro Manila, Philippines; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use
Cape Town, South Africa; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use
