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Location: Stamford, Connecticut, United States About the Role iCapital is seeking an Alternative Data Management Analyst to join the Data Solutions team. This individual must be comfortable working in a dynamic, performance-driven, fast-paced environment, and committed to delivering a high-quality, accurate product on a time-sensitive basis. The daily activities are diverse, from setting up and maintaining software applications, to ad hoc projects, and helping with data feed management. The role is a mix of finance and technology. Responsibilities Alternative Data Management Data Acquisition, Sourcing and Maintenance – manage source document and retrieval methods related to alternative investment products Data Integrity – enrich unstructured data into existing data infrastructure Data Quality and Controls – ensure completeness, timeliness and accuracy of relevant investment data through validation and control processes Data Governance – adhere to data governance best practices Cross-Functional Collaboration – collaborate across teams to provide insights from alternative investment data across multiple reporting platforms and systems Automation and Process improvement – continuously look for ways to automate and improve existing processes Documentation and Knowledge Sharing – maintain and share standard operating procedures Qualifications Bachelor’s in finance, Economics, Business Administration or related field 0 – 3 years in data management, analysis, or financial operations Proficiency in data management tools, excel and other software General understanding of the alternative investment landscape Ability to prioritize and execute tasks and meet deadlines Commitment to continuously learn new technologies and adapt to new data and systems as industry evolves Ability to identify and understand risks associated with data management processes Ability to support the team and build relationships across teams Benefits The base salary range for this role is $60,000 to $65,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

Location: Greenwich, Connecticut, United States About the Role iCapital is seeking a dynamic, client-facing Hybrid Sales Associate / Assistant Vice President to join the Alternative Investment Distribution team. This role uniquely blends high-volume inside sales activity with targeted field engagement, combining the efficiency of structured outbound calling with the relationship depth of in-person advisor meetings, regional events, and on-site firm visits. This is an ideal role for a sales professional who has excelled in an inside sales capacity and is ready to add a field dimension to their practice, or for a field wholesaler looking to leverage technology and structured outreach to scale their advisor relationships. Responsibilities Execute 50+ outbound calls per day targeting financial advisors not currently active on the iCapital platform, maintaining consistent daily call blocks regardless of field activity. Work from prioritized prospect lists segmented by AUM, firm type, channel, and alternative investment affinity. Deliver a compelling, concise platform introduction tailored to each advisor's practice. Conduct structured discovery calls to build rich advisor profiles including AUM, client demographics, alts experience, product preferences, and compliance constraints. Execute multi-touch follow-up sequences via phone, email, and digital content to maintain pipeline momentum between field visits. Conduct regular field visits to advisor offices, branch locations, and home offices within your assigned territory to deepen relationships initiated via phone. Represent iCapital at regional advisor events, due diligence meetings, fund roadshows, and industry conferences. Partner with internal product specialists and external fund managers to deliver in-person educational sessions, platform demonstrations, and investment committee presentations. Identify and cultivate relationships with branch managers, team leads, and center-of-influence advisors to expand platform adoption within key firms. Maintain a segmented pipeline of advisors at each stage of the funnel, prioritizing field time for highest-potential opportunities. Flag high-value advisors for escalation to Senior Relationship Managers and coordinate warm handoffs. Track and report weekly on call activity, field meetings, registration progress, and conversion metrics. Log all call activity, field meetings, contact details, advisor profiles, and next steps in Salesforce in real time; same day for calls, within 24 hours for field activity. Maintain complete, accurate CRM records for every advisor in your territory. Use CRM and sequencing data to identify whitespace within your territory and optimize the balance of inside vs. field time. Share market intelligence and advisor feedback with the broader Distribution, Product, and Marketing teams. Qualifications Bachelor's degree in finance, business, economics, or a related field 3–6+ years of sales experience in financial services, with a combination of inside and/or field sales exposure is strongly preferred Demonstrated ability to manage both a structured daily call cadence and an active field calendar simultaneously FINRA Series 7 and Series 63 licenses are required Strong verbal and written communication skills; polished, professional presence in both phone and in-person settings Proficiency with Salesforce CRM and outbound sequencing tools (Outreach or equivalent) Willingness and able to travel within assigned territory (estimated 25–40% travel) Self-directed with strong organizational skills and the ability to manage competing inside and field priorities Knowledge of alternative investments Experience selling into or supporting RIAs and independent broker-dealers networks Track record of converting phone-initiated relationships into productive in-person sales meetings Benefits The base salary range for this role is $90,000 to $125,000.  iCapital offers a compensation package which includes salary and equity for all full-time employees. This role will include a commission-based bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Toronto, Ontario, Canada About the Role iCapital is seeking a driven, high-energy Outbound Sales Associate to join the Alternative Investment Distribution team. This individual will be the first point of contact for financial advisors who are not yet active on the iCapital alternative investment platform.  This is a high-volume, metric-driven inside sales role designed for professionals who thrive in a structured calling environment and are passionate about alternative investments and the wealth management industry. Responsibilities Introduce advisors to iCapital, secure platform registrations, build detailed advisor profiles, log all activity in the CRM, and nurture each relationship until the advisor completes their first trade. Execute 75+ outbound calls per day targeting financial advisors not currently trading on the iCapital platform. Work from prioritized prospect lists segmented by AUM, firm type, and alternative investment affinity. Deliver a compelling, concise platform introduction tailored to each advisor's practice. Guide financial advisors through the iCapital platform registration process from first call to completion. Conduct structured discovery calls to build rich advisor profiles including AUM, client demographics, alternative investment experience, product preferences, and compliance constraints. Overcome objections with a consultative, education-first approach. Identify each advisor's readiness level and tailor follow-up cadence accordingly. Coordinate with internal product specialists to deliver education, webinars, and content that accelerates advisor readiness. Drive advisors through the funnel to first trade, tracking and reporting conversion progress weekly. Log all call activity, contact details, advisor profiles, and next steps in the CRM (Salesforce or equivalent) in real time. Maintain accurate and complete records for every advisor in your territory. Flag high-potential advisors for escalation to Senior Relationship Managers. Qualifications Bachelor's degree in finance, business, economics, or a related field 2 - 5 years of outbound sales, inside sales, or financial services experience; experience in wealth management or investment platforms is strongly preferred Able to manage high call volumes in a structured sales environment FINRA Series 7 and Series 63 licenses required; must obtain within 90 days of hire if not licensed Strong verbal communication skills with the ability to engage sophisticated financial professionals confidently Proficiency with CRM tools, Salesforce preferred, and commitment to rigorous data entry Self-motivated with strong time management skills and a metric-oriented mindset Knowledge of alternative investments Experience selling into or supporting RIAs, wirehouses, or independent broker-dealers Experience with outbound sequencing tools such as Outreach Benefits We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. The base salary range for this role is $ 70,000CAD to $ 80,000 CAD.  iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees.   The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans which have a company match.   We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

Location: Toronto, Ontario, Canada About the Role iCapital is seeking an experienced, results-oriented Manager to lead the Outbound Sales team within the Alternative Investment Distribution group. This individual will oversee a team of Outbound Sales Analysts whose mission is to introduce financial advisors to the iCapital platform, drive registrations, build advisor profiles, and nurture advisors to their first trade. This role is ideal for a proven inside sales leader who combines a deep understanding of alternative investments and the wealth management distribution landscape and able to coach, motivate, and scale a high-volume outbound Sales team. Responsibilities Manage a team of Outbound Sales Analysts executing 75+ calls per day per analyst targeting financial advisors not currently active on the iCapital platform. Set daily, weekly, and monthly performance targets; monitor and report on KPIs including call volume, registrations, advisor profiles completed, CRM compliance, and first-trade conversions. Conduct regular 1:1s, call coaching sessions, and team huddles to drive continuous skill development and performance improvement. Identify top performers and create development paths; address performance gaps proactively with structured improvement plans. Foster a high-energy, accountability-driven team culture aligned with iCapital's values. Own the team's outbound prospecting strategy, including prioritization of prospect lists segmented by AUM, firm type, channel, and alternative investment affinity. Develop and refine call scripts, objection-handling frameworks, and advisor profiling playbooks used by the analyst team. Partner with Marketing and Sales Enablement to ensure the team has compelling, current content and platform messaging for each advisor’s segment. Coordinate with Senior Relationship Managers to ensure seamless handoff of high-potential advisors flagged for escalation. Ensure 100% same-day CRM logging across the team; audit data quality and enforce standards for advisor profiles, call notes, and pipeline stages. Leverage CRM reporting (Salesforce) and outbound sequencing tools (Outreach) to identify pipeline trends, conversion bottlenecks, and territory opportunities. Deliver weekly pipeline and performance reports to Sales leadership. Partner with Product Specialists to schedule and coordinate advisor education touchpoints, webinars, fund spotlights, and platform demos that accelerate readiness to trade. Collaborate with Recruiting and Human Resources on analyst hiring, onboarding, and ramp planning as the team scales. Provide field intelligence to the broader Distribution and Product teams based on advisor feedback and objection patterns. Qualifications Bachelor's degree in finance, business, economics, or a related field 10+ years of inside sales or financial services experience, with at least 1–2 years in a team lead, supervisory, or management capacity Demonstrated ability to manage and develop high-volume outbound sales teams in a structured, metric-driven environment FINRA Series 7 and Series 63 licenses are required FINRA Series 24 license required or must obtain within 30 days of hire Strong proficiency with Salesforce CRM and outbound sequencing tools (Outreach or equivalent) Excellent communication and coaching skills; ability to motivate a team and influence without authority Data-driven approach to performance management and pipeline analysis Familiar with alternative investments and the wealth management distribution ecosystem Experience supporting or selling into RIAs or independent broker-dealers Track record of improving team conversion metrics and reducing ramp time for new hires Benefits We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. The base salary range for this role is CAD 130,000 to CAD 170,000. iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans which have a company match.   We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

Location: Greenwich, Connecticut, United States About the Role iCapital is seeking a driven, high-energy Outbound Sales Associate to join the Alternative Investment Distribution team. This individual will be the first point of contact for financial advisors who are not yet active on the iCapital alternative investment platform.  This is a high-volume, metric-driven inside sales role designed for professionals who thrive in a structured calling environment and are passionate about alternative investments and the wealth management industry. Responsibilities Introduce advisors to iCapital, secure platform registrations, build detailed advisor profiles, log all activity in the CRM, and nurture each relationship until the advisor completes their first trade. Execute 75+ outbound calls per day targeting financial advisors not currently trading on the iCapital platform. Work from prioritized prospect lists segmented by AUM, firm type, and alternative investment affinity. Deliver a compelling, concise platform introduction tailored to each advisor's practice. Guide financial advisors through the iCapital platform registration process from first call to completion. Conduct structured discovery calls to build rich advisor profiles including AUM, client demographics, alternative investment experience, product preferences, and compliance constraints. Overcome objections with a consultative, education-first approach. Identify each advisor's readiness level and tailor follow-up cadence accordingly. Coordinate with internal product specialists to deliver education, webinars, and content that accelerates advisor readiness. Drive advisors through the funnel to first trade, tracking and reporting conversion progress weekly. Log all call activity, contact details, advisor profiles, and next steps in the CRM (Salesforce or equivalent) in real time. Maintain accurate and complete records for every advisor in your territory. Flag high-potential advisors for escalation to Senior Relationship Managers. Qualifications Bachelor's degree in finance, business, economics, or a related field 2 - 5 years of outbound sales, inside sales, or financial services experience; experience in wealth management or investment platforms is strongly preferred Able to manage high call volumes in a structured sales environment FINRA Series 7 and Series 63 licenses required Strong verbal communication skills with the ability to engage sophisticated financial professionals confidently Proficiency with CRM tools, Salesforce preferred, and commitment to rigorous data entry Self-motivated with strong time management skills and a metric-oriented mindset Knowledge of alternative investments Experience selling into or supporting RIAs, wirehouses, or independent broker-dealers Experience with outbound sequencing tools such as Outreach Benefits The base salary range for this role is $80,000 to $100,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Manhattan, United States Workplace: hybrid We are seeking an experienced Director of Operations to join a fast-growing company in the merchant cash advance (MCA) industry. Reporting directly to the CFO, you will lead a team of five operations professionals (three onshore and two offshore), optimize core business processes, and help scale the company's operational infrastructure in a fast-paced, high-growth environment. Responsibilities Lead, mentor, and manage a team of five operations professionals. Oversee daily operations, including deal processing, payments, reporting, and workflow management. Manage operational systems, software integrations, and third-party vendors. Troubleshoot operational and system issues to ensure business continuity. Identify opportunities to improve, automate, and scale operational processes. Develop and maintain operational documentation and best practices. Partner with leadership to optimize operations and implement new technologies when beneficial. Evaluate the existing technology stack and recommend improved systems or processes where appropriate. Proven experience leading operations teams in a fast-paced environment. Experience in the merchant cash advance (MCA), alternative lending, fintech, or similar financial services industry is required. Demonstrated success improving processes and scaling operational functions. Strong leadership, organizational, analytical, and problem-solving skills. Hands-on approach with the ability to balance strategic thinking and day-to-day execution. Comfortable working across multiple operational systems, software integrations, and third-party platforms. Experience evaluating and implementing process improvements and operational technologies. Startup or high-growth company experience is a strong plus.

Location: Remote - United States About the Role iCapital is seeking a Senior Client Relationship Manager, Vice President.  This individual is responsible for leading sales coverage in Texas and Oklahoma based in Houston, Austin or Dallas/Fort Worth area. This role is part of iCapital’s Alternatives Distribution Sales team and will report to the Regional Director. The team is responsible for alternative investment product sales and financial advisor education across registered investment advisors, regional and independent broker dealers and bank trust clientele. Responsibilities Execute a consultative sales process to increase adoption of alternatives with existing and new users and deliver world class service to existing platform asset holders. Develop sales proficiency across private credit, private equity, real estate, and hedge funds. Help advisors build better portfolios, have better conversations, and build better businesses. Regular in-market meetings with advisors, GP partners, and COIs to build trust and better understand market trends and opportunities. Qualifications 8+ years of experience in the alternative investment industry in a client facing capacity (e.g. external wholesaler, capital raising specialist, client portfolio manager, product specialist) Self-motivated, client first, adaptable, team player, with a desire to build a sales career with an industry leader Expertise in RIA, Independent BD or Bank distribution segments Demonstrated success building a region, using data and CRM to inform decisions, and implementation of a well-defined sales process Able to sell and provide post sale support for a world-class platform of hedge funds, private equity, private credit, and real estate offerings Series 7 and 63 licenses are required CAIA certified or obtain within three years of hire Benefits The base salary range for this role is $150,000 to $175,000. iCapital offers a compensation package which includes salary and equity for all full-time employees. This role will include a commission based bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). Employees in this role will work fully remote based in the Houston, Austin, or Dallas/Fort Worth area. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Serbia Workplace: remote ABOUT YOU We are seeking a highly skilled Senior Software Engineer – Payments to design, build, and maintain core components of our payment processing platform — spanning both credit card acquiring and alternative payment methods (APMs). Working closely with the Tech Lead and cross-functional partners in Product, Finance, and Risk, you will take ownership of critical payment flows across the full ecosystem: from real-time card authorization through clearing, settlement, and reconciliation, to wallets, bank transfers, local payment methods, and beyond. This role is for an engineer who thrives in complex, high-stakes financial systems, cares deeply about data integrity, and brings both the technical depth and collaborative instincts to contribute meaningfully across the full payments stack. ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world. For more information, visit xsolla.com. RESPONSIBILITIES Credit Card Payment Processing Implement and maintain scalable, fault-tolerant services handling real-time authorization, batch clearing, and settlement workflows. Build and maintain integrations with acquiring banks, card networks (Visa, Mastercard, Amex, Discover), payment gateways, fraud providers, and tokenization services. Implement resilient routing logic, retry strategies, and failover mechanisms across card network connections. Ensure transaction idempotency and correct state management across the full card payment lifecycle. Support 3D Secure (3DS2) and Strong Customer Authentication (SCA) flows. Implement and maintain card vaulting and tokenization solutions in line with PCI DSS requirements. Alternative Payment Methods (APMs) Build and maintain integrations with a broad range of APMs, including digital wallets (PayPal, Apple Pay, Google Pay), bank transfers (ACH, SEPA, instant bank pay), buy now pay later (BNPL) providers, prepaid and voucher methods, and regional local payment methods across key markets. Design flexible, extensible integration patterns that allow rapid onboarding of new payment methods and providers. Handle the unique lifecycle requirements of each payment method — including asynchronous notifications, delayed confirmations, refund flows, and currency/settlement nuances. Collaborate with Product to evaluate and prioritize new APM integrations based on market coverage and player demand. Reconciliation & Financial Integrity Build and maintain automated reconciliation pipelines that match authorization, clearing, and settlement records across both card and APM payment rails. Reconcile internal ledgers against acquirer, network, and PSP reports; detect and surface mismatches, duplicates, and missing transactions. Develop safeguards to prevent revenue leakage and ensure ledger consistency at scale. Ensure all financial systems are audit-ready and compliant with internal financial controls. Reporting, Monitoring & Alerting Build and maintain payment reporting systems covering authorization rates, settlement reconciliation, interchange and fee breakdowns, APM conversion rates, and chargeback/dispute metrics. Implement threshold-based alerting for authorization rate drops, decline pattern anomalies, settlement mismatches, volume spikes, and chargeback ratio changes across all payment methods. Contribute to internal financial dashboards supporting cost optimization, risk monitoring, and financial performance visibility. Participate in on-call rotations and incident response for payment-critical systems. Compliance & Security Build systems compliant with PCI DSS , card network operating regulations, data encryption and tokenization standards, and regional mandates. Contribute to secure handling of sensitive payment data across card and APM flows. Support audit processes and financial compliance reviews as required. Fraud & Dispute Management Integrate with fraud detection and risk scoring systems across card and APM payment flows. Implement chargeback and dispute workflow components, including evidence submission and representment support. Build safeguards and monitoring for fraud pattern detection across payment methods. Engineering Excellence Write clean, well-tested, well-documented code with a strong focus on reliability, observability, and correctness. Participate actively in code reviews, technical design discussions, and architecture decisions. Contribute to best practices for distributed systems design, observability, incident response, and financial data integrity. Mentor junior engineers and contribute to a high-trust, high-accountability engineering culture. QUALIFICATIONS & SKILLS 5+ years of software engineering experience, with a strong focus on PHP and Go (Golang) tech stacks at least 2+ years working on payment processing systems in production Hands-on experience with card payment flows: authorization, clearing, settlement, reconciliation, and chargebacks. Experience integrating with or building against one or more APM providers (wallets, bank transfers, BNPL, local payment methods). Solid understanding of the four-party (Visa/Mastercard) and three-party (Amex/Discover) models , including interchange, BIN logic, MCC codes, AVS, CVV, and 3DS/SCA. Strong understanding of distributed systems: idempotency, eventual consistency, fault tolerance, and high availability. Proficiency in designing and consuming RESTful and/or event-driven APIs in a payments context. Familiarity with PCI DSS and payment data security fundamentals. Strong debugging and incident response skills in complex, high-volume financial systems. NICE TO HAVE Experience at a PSP, acquirer, issuer, payment gateway, or fintech platform. Familiarity with global payments and cross-border processing, including FX, local settlement, and regulatory considerations. Experience at high transaction volumes (10M+ monthly transactions). Exposure to authorization rate optimization and intelligent payment routing. Familiarity with the gaming, digital goods, or e-commerce payments landscape. Experience with audit processes and financial compliance reviews. WHAT SUCCESS LOOKS LIKE In your first 6 months, you will have: Delivered meaningful improvements to at least one area of the card or APM payment stack — whether a new integration, a reconciliation improvement, or a reliability/observability uplift. Demonstrated deep ownership of a payment domain area, proactively identifying and resolving gaps in reliability, correctness, or coverage. Built strong working relationships with the Tech Lead, PM, and cross-functional stakeholders across Finance and Risk. Contributed to engineering practices that raise the quality bar for the broader payments team. Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com    Explore more opportunities at: https://xsolla.com/careers

Location: Remote - Canada About the Role iCapital is seeking a high performing Vice President, Alternatives Distribution to lead sales coverage for the Eastern Canada region. As a senior sales leader, this role will be responsible for driving adoption of alternative investment solutions across Canadian registered dealers, investment advisors, family offices, and private wealth platforms. This role sits within iCapital’s Canadian Alternatives Distribution business and will play a key role in deepening advisor engagement, scaling the distribution footprint, and contributing to the continued growth of the alternative’s ecosystem in Canada. Responsibilities Build deep expertise across a curated offering of private credit, private equity, real estate, infrastructure, and hedge fund strategies. Develop and execute a proactive regional coverage plan to expand iCapital’s presence among advisors and dealer platforms. Use a consultative sales approach to acquire new relationships, expand existing accounts, and provide exceptional ongoing client service. Deliver thoughtful advisor education on incorporating alternative investments into diversified client portfolios. Partner with Canadian leadership to refine the coverage model (i.e. regional segmentation, territory optimization, investor base analytics). Lead onboarding and engagement of new advisor relationships onto iCapital’s platform to facilitate product access and adoption. Collaborate across iCapital’s stakeholders position the firm’s value proposition and service offerings effectively. Represent iCapital at regional and national industry events, conferences, and advisor seminars. Maintain a high level of professionalism and market presence as one of the senior external faces of the Canadian distribution business. Qualifications 10+ years of client facing experience in the Canadian investment industry (i.e. external wholesaling, capital raising, national accounts, client portfolio management, product specialist roles) Bachelor’s degree is required Bi-lingual in English and French is required Demonstrated success selling or supporting a diverse range of investment strategies, ideally with exposure to alternative investments Direct relationships with Canadian banks, independent dealers, family offices, and investment advisors within the target region CFA or CAIA certification or progress toward completion is preferred Meets the regulatory requirements to be registered as a Registered Individual (Exempt Market Dealer). CIM designation or CSC completion is preferred Highly motivated self-starter who thrives in an entrepreneurial, growth-oriented environment with limited oversight Outstanding relationship building, communication, and presentation skills Benefits Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function. iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees.   The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans which have a company match.   We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

Location: Salt Lake City, Utah, United States About the Role iCapital is seeking an Associate to join the Platform Operations team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional support experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence. The ideal candidate will build strong client relationships and become a strategic problem solver together with team Leads and Associates. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction and operational processes as a team. Responsibilities Develop an in-depth understanding of all interfaces on the iCapital platform, ensuring the seamless launch of fund launches, recurring client activities, and ongoing health of our alternative clients with key relationships with wirehouses, RIAs, and IBDs. Execute end-to-end technical and operations deliverables on recurring platforms, manage daily workflows to ensure consistent, high-quality service delivery, and maintain a client-first approach in all operational activities. Partner closely with Product and Technology teams to investigate platform behavior, troubleshoot complex issues, and support root-cause analysis across workflows, integrations, and data dependencies. Operate confidently within technical systems and tools that support the iCapital platform, including configuration management, workflow logic, and issue triage across multiple platform interfaces. Act as the primary contact for clients, managing inquiries and optimizing their platform experience while also prioritizing and categorizing requests for efficient resolution. Meet and exceed service level agreements and performance targets through effective queue management. Work with internal teams to escalate and resolve high-priority issues, ensuring quick resolution. Enhance and maintain product documentation and internal resources to support platform users. Maintain fund collateral and offerings to keep the platform updated with varying alternative investment products. Qualifications 2-5+ years of experience in a client-facing role within the finance industry Bachelor’s degree is required Experience analyzing complex technical problems, breaking them down into actionable steps and driving them toward a resolution Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility and the ability to quickly adjust to new challenges and priorities Proactive team member who seeks ways to improve client satisfaction and operational efficiency, contributing positively to our team culture and client success Experience with support ticketing tools and a strong foundation in technical troubleshooting with the ability to take a patient and client-centric approach to delivering technical and platform support Strong verbal and written interpersonal skills with the ability to explain complex concepts to clients and internal parties with limited knowledge of the topic Able to convey complex concepts clearly and concisely to a diverse audience High attention to detail with the ability to manage complex workflows, identify discrepancies, and ensure accuracy across platform operations and client deliverables Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution Strong technical aptitude, including comfort working “under the hood” of platforms to understand system behavior, workflows, and dependencies Ability to analyze technical and operational issues using structured problem-solving, including reviewing data, logs, or system outputs to identify root causes Comfort translating technical concepts and platform behavior into clear, actionable explanations for both clients and non-technical internal partners Benefits The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Lagos, Nigeria Renmoney is building the next-generation ecosystem for financial services in Nigeria, spanning retail savings, lending, digital banking, SME services and partnerships. As we expand beyond our mobile app, we are developing alternate channels that bring financial services closer to customers wherever they are. As Product Manager for Alternate Channels, you will act as the CEO of a pivotal business line. You will own the strategy, roadmap and commercial success of our alternate channels portfolio, covering agent banking, POS merchant acquiring, Distribution-led acquisition, banking, lending, and embedded finance (BaaS) partnerships. You will build products and platforms that put Renmoney’s services in the hands of every Nigerian, transforming corner shops into financial hubs and everyday apps into credit access points. This role demands strategic vision, hands-on execution, and strong commercial acumen. You will manage the P&L, collaborate with cross-functional teams, and ensure that our channels deliver profitable growth while adhering to regulatory requirements. Key Responsibilities 1. Strategic Leadership & Vision Develop and champion a compelling product vision for alternate channels, aligned with Renmoney’s mission of financial inclusion and business growth. Own the P&L for the alternate channels portfolio, setting pricing and revenue targets and managing costs to ensure profitability. Conduct market analysis, competitor benchmarking and customer research to identify new opportunities across agent banking, POS acquiring, distribution-led lending and embedded finance. Shape short- and long-term roadmaps for each channel, driving synergy with Renmoney’s core digital products. 2. Product Lifecycle Management & Execution Lead the end-to-end product development lifecycle from ideation, requirements gathering and user story creation to launch, iteration and retirement. Agent Banking: Design and enhance the agent platform (mobile and USSD) to facilitate deposits, withdrawals, transfers, bill payments and loan origination. Build a best-in-class agent onboarding and management system. POS Merchant Acquiring: Develop a differentiated value proposition for merchants. Oversee the strategy for POS devices, settlement processes and value-added services such as merchant lending and inventory management. Distribution-Led Lending: Design and launch credit products that can be offered through partners (e.g., retail chains, device financiers, agent networks), balancing growth with prudent risk management. Embedded Finance (BaaS): Define our API product suite, enabling third-party fintechs and businesses to integrate Renmoney’s credit and financial services into their platforms. 3. Growth, Efficiency & Customer Experience Collaborate with Sales and Marketing to design and execute acquisition and activation strategies for agents and merchants. Drive performance against numeric targets Increase the number of active agents and merchants by ≥30% year-over-year. Grow the value and volume of loans and savings balances disbursed via alternate channels by ≥40%. Reduce onboarding and transaction turnaround times by ≥25%. Improve cost per acquisition (CPA) by ≥15% while maintaining healthy unit economics. Establish feedback loops with agents, merchants and partners and use data to drive continuous improvement in product features and processes. Champion a world-class experience for all stakeholders and ensure high Net Promoter Scores (NPS), targeting a ≥20‑point improvement. 4. Compliance & Risk Management Ensure all alternate channels adhere to Central Bank of Nigeria (CBN) regulations and other applicable standards. Maintain 100% KYC compliance and zero major regulatory incidents. Work closely with Risk, Compliance and Legal teams to design products and processes that minimize fraud and support robust credit risk management. Maintain a non-performing loan (NPL) rate below 5% for loans disbursed via alternate channels. Lead regular audits and embed controls throughout the product lifecycle. Success Metrics / KPIs Your performance will be measured against clear, quantifiable KPIs that directly tie to business outcomes: • Scale & Reach: ≥30% YoY growth in active agents and merchants; monthly transaction volume and value targets for agent banking and POS acquiring. • Portfolio Growth: ≥40% YoY growth in loan disbursement and savings balances via alternate channels; maintain NPL rates under 5%. • Profitability: Achieve revenue and net transaction value (NTV) targets for each channel; manage the portfolio’s P&L to ensure profitable growth. • Efficiency & Quality: Reduce agent/merchant onboarding time and loan/savings processing turnaround times by ≥25%; maintain high transaction success rates (TSR) and improve CPA by ≥15%. • Compliance & Risk: 100% KYC compliance and zero major regulatory findings; robust fraud detection and risk mitigation. • Satisfaction: Achieve a ≥20‑point improvement in NPS for agents, merchants and partners; deliver best-in-class support and service resolution times. Requirements 5–7 years of product management or channel management experience in fintech, banking, payments or digital services. Hands-on experience launching and scaling at least one of the following: agent banking networks, POS merchant acquiring, B2B2C lending products, or embedded finance APIs. Proven track record managing a product P&L and executing growth strategies in emerging markets. Strong analytical and quantitative skills; proficiency in SQL, Excel, Mixpanel/Amplitude or similar analytics tools. Excellent stakeholder management and leadership skills; ability to influence cross-functional teams and engage senior stakeholders. Deep understanding of the Nigerian financial services regulatory landscape, particularly CBN guidelines on agent banking, POS acquiring, KYC and consumer protection. Bachelor’s degree in Business, Engineering or a related field; MBA or relevant certification (e.g., Certified Scrum Product Owner) is a plus. Benefits Renmoney is at the forefront of Nigeria’s digital banking revolution. We are democratizing financial services for millions of Nigerians and powering small businesses with innovative credit and savings solutions. As the Product Manager for Alternate Channels, you will: •          Build products that empower thousands of entrepreneurs and serve millions of customers. •          Own and grow a core engine of Renmoney's future; you are the CEO of your product with the autonomy to define roadmaps and the resources to execute them. •          Work on complex challenges alongside talented engineers, designers, marketers and risk professionals. •          Operate in one of the most dynamic and competitive fintech markets in the world, with the backing of an established and trusted brand. If you are ready to drive meaningful impact and build the next frontier of financial inclusion in Nigeria, Renmoney is the place to accelerate your career.

Location: Limassol, Cyprus Workplace: hybrid We're looking for a Senior FP&A Specialist to act as a finance partner to our business units and support decision-making across the company. In this role, you'll work directly with department heads on their budgets, projects and performance. You'll consolidate the company budget from department inputs, manage the monthly forecasting process, build long-term financial models with a five-year horizon, and calculate the economics and KPIs of department projects. You'll also track variances between plan and actuals, prepare management reports and presentations on financial performance, and participate in the automation of the planning process. Key Responsibilities Act as the finance business partner for a group of departments across the full cycle of their initiatives — from early idea, to budget approval, to post-launch review Join department planning discussions and business reviews as the finance voice in the room, and translate their roadmaps and operational plans into financial outcomes Challenge business assumptions and cost drivers, and propose alternatives when the numbers do not support the plan Give departments the financial context and trade-off analysis they need to prioritize between competing initiatives Own the annual budget for your departments: collect and challenge department inputs, consolidate them into the company budget, and ensure the data is accurate and complete Run the monthly forecasting process: update the outlook for actuals and flag deltas to the full-year plan early Build and maintain long-term financial models with a five-year forecast horizon, including scenario and sensitivity analysis Prepare business cases for department projects — unit economics, ROI, payback and break-even Define and calculate the financial KPIs of department projects, and track delivered performance against the original business case Explain variances between plan and actuals in business terms, and what they mean for the full year Prepare management reporting and financial performance presentations for leadership reviews, and own the numbers in them Reconcile financial data across sources for consistency and accuracy Automate the budgeting process and build self-serve reporting so departments can track their own budgets between planning cycles Skills, Knowledge & Expertise Bachelor's degree in Finance, Economics, Accounting, or related field Proven experience as an FP&A Specialist, Finance Business Partner, or in a similar role, including direct partnering with non-finance departments and not only preparing reports Strong understanding of budgeting, financial forecasting, and variance analysis Experience building long-term financial models and project business cases, and confident use of financial modeling and reporting tools Excellent analytical skills and attention to detail Proactive approach: you identify issues early and come with proposed solutions Ability to hold a position in a discussion with a non-finance stakeholder and support it with analysis Experience using AI tools to build reports and dashboards and to increase personal productivity Experience with budgeting software and ERP systems is a plus; hands-on experience with Workday Adaptive Planning is a strong advantage Strong organizational and time management skills Proficiency in Microsoft Office, particularly Excel and PowerPoint (Google Sheets, Google Presentation) Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from 48 300 EUR gross Final benefits may vary depending on the location.

Location: New Delhi, India Workplace: hybrid inDrive is a global marketplace operating across 47 countries and 1,200+ cities, where riders set their price and choose between competing driver offers. Because every offer displays a pick-up ETA, accuracy directly drives matching—shaping which offer wins, what riders pay for speed, and whether drivers bid. As the founding PM of the Geo ETA squad, you will own the end-to-end arrival promise for rides and multi-leg deliveries. Sitting on top of core routing, you’ll manage display policies, post-acceptance revisions, and critical non-routing factors like driver reaction times and merchant prep. You’ll solve the core marketplace trade-off: balancing unpaid driver wait times from early arrivals against user churn from late ones. Key Responsibilities Surface & Vertical Ownership: Manage pick-up and drop-off ETAs across all ride-hailing, delivery, courier, and intercity surfaces—from pre-order screens and driver bid cards to active trip tracking, lock screens, and widgets. The "Kept Promise" Framework: Define exact early/late arrival thresholds for pick-ups and drop-offs using behavioral data (cancellations, complaints, reorders) and enforce counter-metrics (like unpaid driver wait time) so teams can't game accuracy by over-padding. Non-Routing Realities: Account for real-world operational delays that traditional route engines miss, including post-acceptance driver reaction time, finishing prior trips, merchant prep times, courier dispatch, and door-to-door handovers. Conversion vs. Lateness Balance: Solve the core business trade-off between over-quoting (which lowers upfront order conversion) and under-quoting (which leads to lateness, rider cancellations, and lost trust). Data Science & Model Governance: Act as the product owner for ETA models—specifying post-acceptance refiners, offline/online evaluation sets, fallback logic, and city-level cold-start strategies in close alignment with Data Science. Cross-Team & System Resilience: Route systematic road/speed defects back to the Geo Way squad (rather than building redundant speed models), log all shown ETAs across all surfaces for auditability, and ensure reliability on low-end hardware and spotty connections. Skills, Knowledge and Expertise 5+ years in Product Management within high-volume Mapping, Ride-hailing or Delivery business. Domain Expertise in Promises & Supply: Experience building time or availability promises (such as ETAs, delivery dates, dispatch/allocation, or capacity planning) that drive action for customers or operators. Behavior-Driven Thresholds: Proven ability to calibrate accuracy and quality standards directly against user behavioral data (e.g., cancellations, conversion rates, and retention). Advanced Experimentation: Ownership of rigorous experiment design—defining success/guardrail/exit criteria upfront, understanding statistical detection limits, and executing switchback or geo-split testing in interconnected marketplace environments. Technical & Data Science Collaboration: Strong analytical self-sufficiency (writing SQL and diagnosing metric movements), paired with experience specifying model evaluation/fallback strategies and identifying when simple rules outperform complex models. Two-Sided Marketplace & Stakeholder Management: Deep understanding of two-sided marketplace dynamics (balancing rider, driver/courier, and business outcomes) alongside the ability to push back on senior leadership requests using data-backed alternatives and safe testing paths. Communication: Business-fluent English proficiency (B2/C1+ or equivalent). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid The Head of Supply is one of the key leadership roles in the vertical, owning supply performance across a large portfolio of markets and ensuring we can both run the current business efficiently and build the supply model required for future growth. The role combines two core mandates: Run the business: maintain a healthy marketplace, sufficient supply, efficient acquisition, strong courier economics, and consistent operational performance across markets. Change the business: build new supply models, fleet structures, operating approaches, product capabilities, and scalable solutions required to support new products, monetisations streams, and business models. This is a global ownership role with direct accountability for supply strategy, marketplace performance, economics, execution, and transformation. Key Responsibilities Marketplace Health Own supply-demand balance by market, zone, and time of day based on marketplace efficiency inputs. Maintain courier availability, utilisation, productivity, and overall marketplace health. Own geographic coverage gaps, supply density, and market expansion readiness. Build and maintain supply forecasting models with measurable accuracy targets. Own SLA achievement, done rate, acceptance rate, and other critical supply-side marketplace metrics. Identify structural marketplace issues early and drive corrective actions together with country teams and Product. Supply Acquisition Own the end-to-end courier acquisition funnel from awareness through activation and 1/3/10 completed deliveries. Define and manage CAC targets, acquisition budgets, channel mix, and activation efficiency. Run digital, referral, offline, partnership, and local acquisition programmes across markets. Design scalable acquisition playbooks while adapting execution to local market realities. Build and maintain a structured experimentation framework to continuously improve acquisition efficiency and activation quality. Ensure acquisition is directly linked to marketplace demand rather than managed as an isolated growth function. Supply Marketing Own global courier positioning and the courier value proposition. Define why couriers should choose, stay with, and prioritise our platform versus alternatives. Drive supply performance marketing together with the central Marketing team. Test and optimise creative, messaging, channels, and offers across acquisition and retention. Define communication strategy for active, lapsing, and reactivated couriers. Ensure courier communication supports both marketplace performance and long-term retention. Budget & ROI Ownership Own and allocate acquisition, incentive, referral, supply marketing, and other relevant supply budgets. Define clear СAC, payback, ROI, and incremental impact frameworks for all supply investments. Build quarterly and annual budget plans with scenarios and clear business assumptions. Reallocate investment across markets based on performance, opportunity, and marketplace needs. Hold country teams accountable for supply investment efficiency. Ensure every material supply investment has a clear expected business outcome and measurable return. Strategy Author and own the global supply strategy, updated annually and reviewed quarterly. Define how our supply model should evolve across different market maturity stages and business models. Build the country prioritisations framework based on marketplace maturity, growth opportunity, economics, and strategic importance. Lead quarterly and annual planning cycles, including OKR-setting with country teams. Define the long-term evolution of courier, fleet, partner, and hybrid supply models. Identify structural opportunities to improve supply quality, scalability, cost, and competitive advantage. Ensure supply strategy supports new verticals, products, monetisation models, and future business growth. Operations Run weekly global supply business reviews with country teams. Maintain a clear view of performance, key risks, priorities, and required actions across all markets. Manage country escalations and unblock critical operational issues with speed. Build scalable operating standards while preserving necessary local flexibility. Drive cross-functional alignment across Product, Marketing, Finance, Legal, GR, Commercial, and Operations. Step into critical markets or projects when performance requires direct leadership intervention. Build strong accountability across country teams for execution and results. Product Represent supply requirements in all relevant product roadmap decisions. Own prioritisation of supply-side product needs based on business impact and marketplace performance. Maintain and prioritise the supply product backlog together with Product. Translate operational problems into scalable product solutions rather than permanent manual processes. Coordinate experiment sequencing, pilots, rollout planning, and post-launch evaluation. Ensure new products and business models have a viable supply operating model before scale. Lead the supply side of major change initiatives including new fleet models, fulfilment models, courier tools, and marketplace mechanics. Analytics Own the supply performance framework across all markets. Own supply dashboards, country scorecards, and management reporting. Run regular funnel analysis, cohort analysis, marketplace diagnostics, and investment performance reviews. Build forecasting, scenario planning, and capacity models required for business planning. Track forecast accuracy and continuously improve planning quality. Ensure decisions are based on clear data and comparable metrics across markets. Move the organisation from reporting what happened to understanding why it happened and what needs to change. Qualifications 7+ years in marketplace operations, supply growth, or platform scale. Proven ownership of acquisition budgets ($1M+ annually). Experience leading multi-country or global teams of 8+ people. Track record of improving CAC and supply retention simultaneously. Background in on-demand logistics, ride-hailing or food delivery preferred. Advanced level of English proficiency. The Head of Supply is not only responsible for managing the existing supply organisation. The expectation is to build a global supply engine that can scale with the business. The person should be equally comfortable running marketplace performance today and redesigning the operating model for tomorrow - moving between country execution, economics, strategy, product, and complex transformation topics. Success in this role means having the right supply, in the right place, at the right time and cost today, while continuously building a stronger and more scalable supply model for the future. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 86 800 EUR gross Final benefits may vary depending on the location

Location: Annapolis Junction, MD, United States Job Title Senior‑Level User Experience Designer (JavaScript) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients. Locations Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Senior‑Level User Experience (UX) Designer to support the Analysis and Mitigation mission through UX design and front‑end development for Agentic Knowledge Management Systems. The designer will conduct user research, develop front‑end solutions, and maintain UX documentation to support integration with backend systems and mission workflows. Key Duties • Write and maintain front‑end code to implement UX designs • Design and conduct user interviews, surveys, and usability tests to identify trends, insights, and opportunities for improvement • Develop front‑end components using modern web technologies • Collaborate with backend developers to integrate front‑end code with existing backend services • Ensure front‑end implementations meet performance, accessibility, and cross‑browser compatibility requirements • Develop and maintain UX documentation including design guidelines, style guides, technical plans, milestones, and user guides Requirements • Bachelor’s degree with eight (8) years of relevant experience, or Master’s degree with six (6) years, or Doctoral degree with four (4) years • Alternatively, Associate’s degree with ten (10) years of relevant experience, or high school diploma/GED with twelve (12) years of relevant experience • Experience working in Agile development environments • Experience with HTML, CSS, JavaScript • Experience with modern front‑end frameworks including React and Vue.js • Active TS/SCI with Polygraph Compensation • Salary range: $145,000 – $165,000 • Benefits

Location: Muscatatuck, IN, United States Job Title Logistician II Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Muscatatuck, Indiana Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking an experienced Logistician II to support Army logistics and supply operations. The selected candidate will be responsible for supporting supply activities, maintaining property accountability, and ensuring the efficient management of government equipment and materials. This role requires experience with Army supply programs and the ability to perform activities related to ordering, receiving, storing, issuing, and tracking supplies. The Logistician II will also support property accountability efforts, hand receipt management, and inventory processes to ensure operational readiness and compliance with Army requirements. Key Duties • Perform all functions of a supply operation in support of an Army activity. • Order, receive, store, issue, and track supplies and equipment. • Take actions to expedite the receipt of parts and required materials. • Research alternative sources for supply items when necessary. • Maintain accountability of government property. • Administer and maintain hand receipt records and documentation. • Conduct inventories of Army property in accordance with established procedures. • Maintain supply records and supporting documentation. • Assist with asset tracking and property management activities. • Coordinate with stakeholders to support logistics and supply requirements. Requirements • High school diploma or GED. • Active Secret security clearance required. • Minimum of five (5) years of experience with Army supply programs. • Demonstrated experience performing all functions of a supply operation in support of an Army activity, including ordering, receiving, storing, and issuing supplies. • Demonstrated experience taking actions to expedite receipt of parts. • Demonstrated experience researching alternative sources for supply items. • Demonstrated experience performing property accountability functions. • Demonstrated experience administering hand receipt procedures. • Demonstrated experience conducting inventories of all types of Army property. Compensation • Competitive Hourly Pay • Benefits

Location: Muscatatuck, IN, United States Logistician – II (Logistician) Why IDS? IDS delivers innovative, mission-focused solutions that support national security and critical operations. By combining deep technical expertise with operational excellence, we help solve complex challenges across government and defense environments. At IDS, you’ll contribute to impactful missions supporting readiness and operational success. Location Muscatatuck, Indiana Job Description IDS is seeking a detail-oriented Logistician II to support supply chain and logistics operations within a DoD environment. This role requires experience in Army supply systems, procurement processes, and property accountability. The ideal candidate will support full-spectrum supply operations, ensuring materials and equipment are properly managed, tracked, and available to meet mission requirements. Key Responsibilities Perform end-to-end supply operations including ordering, receiving, storing, and issuing materials Support procurement and contracting activities in a government or military environment Maintain property accountability , including hand receipts and inventory management Conduct inventories of Army property and ensure accurate tracking and documentation Expedite delivery of critical supplies and identify alternate sourcing options as needed Ensure compliance with Army logistics policies, FAR, and DFARS regulations Utilize systems such as CHESS to support procurement and lifecycle management Coordinate logistics activities to support operational readiness Requirements Education Bachelor’s degree in Business Administration, Supply Chain Management, or related field OR equivalent experience in lieu of degree Experience Minimum of 5 years of experience in Army Supply and Services Career Management Field Minimum of 3 years of experience in procurement or contracting , preferably within a government or military environment Experience performing: Supply operations (ordering, receiving, storing, issuing) Property accountability and hand receipt management Inventory management of Army property Strong understanding of: FAR and DFARS regulations Army procurement policies and procedures CHESS system Desired Skills Strong organizational and attention-to-detail skills Ability to manage multiple logistics priorities simultaneously Strong knowledge of Army logistics systems and processes Effective communication and coordination abilities Experience in mission-driven or operational environments Security Clearance Active Secret clearance required

Location: Annapolis Junction, MD, United States Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailor's solutions for a diverse range of government, military, nonprofit, and public-sector clients. Outstanding past performance built IDS’s reputation as the leading provider of support for multifaceted operations. Locations Annapolis Junction, MD Position Overview The Access Control Specialist (ACS) supports secure construction operations by controlling access to facilities hosting or preparing to host U.S. Government information. This role is responsible for managing access control points, screening personnel and materials, conducting patrols, and ensuring compliance with the Construction Security Plan (CSP). The ACS operates within a secure construction environment and is responsible for identifying and reporting security incidents in accordance with established escalation procedures. Key Responsibilities: Control and monitor access to secure construction areas and verify badges and authorizations Inspect personnel, materials, and equipment in accordance with CSP and Post Orders Conduct interior and exterior patrols and document all activity Identify, document, and report security incidents, discrepancies, or power loss Coordinate with CSTs for delivery inspections and alternative entrance access Perform duties in compliance with the SOW, CSP, and Guard Orders Ensure only authorized personnel, materials, tools, and vehicles are granted access Conduct required inspections and walking patrols to maintain security coverage Required Qualifications Clearance: Active Secret clearance required (JPAS/DISS) Citizenship: U.S. Citizen Age Requirement: 21 years or older *Note this is a government, not a company, requirement Required Experience Experience in access control or security for classified facilities or construction sites Ability to control access points and screen personnel and materials Ability to conduct walking patrols and maintain security presence Ability to complete security documentation and reports Ability to conduct extended walking patrols Physical Requirements Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements Preferred Qualifications Familiarity with Construction Security Plans (CSP), incident reporting, and patrol tracking systems preferred Work Schedule & Conditions Standard Schedule: Monday–Sunday Guaranteed Hours: 48 hours per week across 4–5 days (dependent on shift) Overtime Hours: Some overtime available Flexibility Requirements: Must be available to support weekend shifts on a rotating schedule Compensation& Benefits Local Rate: $ 27.00 per hour OT Rate: $ 40.50 per hour (for hours worked over 40/week) Benefits: Health, 401(k), PTO & Sick Leave, Paid Holidays Benefits transfer between contracts as an IDS employee Apply Join IDS International’s Cleared Programs team supporting secure and mission-critical environments. Apply to learn more about this opportunity. A Cleared Programs Recruiter will contact you to discuss the position and next steps—please monitor your email. Additional Information Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners. Employees may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds, though requirements may vary depending on the position. Regular and predictable attendance is essential. If you are unable to apply through the portal and require assistance or accommodation, please contact accommodation@idsinternational.com . Please do not submit resumes or applications to this email address. Follow us on LinkedIn to stay up to date on current opportunities, program updates, and company news. IDS International offers a referral bonus program . If you know someone with an active clearance who may be a good fit, we encourage you to refer them for consideration. IDS International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. Questions? kthompson@idsinternational.com