Location: Москва
Центр ИИ Блока «Строительство» разрабатывает автономных агентов для автоматизации ключевых бизнес-процессов — от обработки тендерной документации до контроля графиков производства работ и управления поставками.
В данный момент находимся в поиске разработчика ИИ-агентов под расширение команды
Обязанности
* Разработка высокодоступных сервисов для управления диалогами, планирования (planning), вызова инструментов (function calling) и multi-agent взаимодействия;
* Написание чистого, тестируемого и поддерживаемого кода на Python; ревью кода коллег и поддержание инженерных стандартов;
* Интеграция с LLM и внешними системами: подключение моделей (OpenAI, Anthropic, локальные), корпоративных API, CRM/ERP, баз данных и документооборота с обеспечением безопасности и обработки ошибок;
* RAG и память агентов: построение retrieval-пайплайнов, управление краткосрочной и долгосрочной памятью, работа с векторными БД и кэшем;
* Проектирование REST/gRPC-эндпоинтов, документирование (OpenAPI), обеспечение контрактов для фронтенда и смежных сервисов;
* Реализация очередей, воркеров и фоновых задач для длительных LLM-операций (генерация, парсинг, эмбеддинги);
* Оптимизация производительности и стоимости: профилирование, кэширование, батчинг запросов, снижение latency и затрат на токены;
* Настройка логирования, трейсинга LLM-вызовов, алертов и дашбордов, анализ инцидентов;
* Написание тестов, внедрение guardrails, валидация ответов моделей, защита от prompt injection;
* Ведение архитектурной документации, ADR, гайдов для команды;
* Участие в продуктовом процессе: совместно с продуктами и ML-инженерами уточнение требований, оценка сроков, итеративная поставка фич.
Требования
* Опыт разработки на Python: от 3 лет в коммерческой разработке, включая проектирование высоконагруженных и отказоустойчивых сервисов;
* Глубокое знание FastAPI, Django или Litestar; понимание внутреннего устройства ASGI/WSGI, middleware, DI, обработки ошибок и валидации;
* Уверенное владение asyncio, httpx, aiohttp, anyio; понимание GIL, многопроцессности, пулов соединений и backpressure;
* Опыт проектирования и оптимизации схем в PostgreSQL (индексы, EXPLAIN, партиционирование), опыт работы с Redis, MongoDB и другими NoSQL;
* Практический опыт работы с OpenAI, Anthropic, Cohere, Mistral, локальными моделями (vLLM, Ollama, TGI); понимание streaming, tool/function calling, structured output, retry-политик и rate limiting;
* Опыт построения агентных систем – ReAct, Plan-and-Execute, multi-agent orchestration, работа с фреймворками LangChain, LlamaIndex, LangGraph, AutoGen, CrewAI или собственные реализации;
* Опыт работы с Qdrant, Milvus, Weaviate, Pinecone, pgvector; понимание чанкинга, эмбеддингов, гибридного поиска, reranking;
* Уверенная работа с Kafka, RabbitMQ, NATS или Redis Streams для асинхронной обработки задач агентов;
* Опыт с Docker, Kubernetes (деплой, HPA, secrets, probes), понимание принципов service mesh и работы с ingress;
* Опыт настройки Prometheus, Grafana, OpenTelemetry, Langfuse или LangSmith для трейсинга LLM-вызовов;
* Построение пайплайнов (GitHub Actions, GitLab CI, ArgoCD), понимание blue/green и canary-деплоя;
* Опыт написания юнит-, интеграционных и e2e-тестов (pytest, testcontainers); понимание TDD/BDD;
* Английский язык: (Upper-Intermediate+).
Условия
* Гибридный формат работы (современный офис в Москве в пешей доступности от метро Кутузовская);
* Льготные ипотечные условия кредитования;
* Подписка Прайм с возможностью совместного использования на трёх близких ;
* ДМС с первого дня и скидки на страхование для близких;
* Корпоративная пенсионная программа;
* Детский отдых и подарки за счет Компании;
* Обучение за счет Компании: онлайн курсы, неограниченный доступ к библиотеке и обучение на базе Корпоративного университета, тренинги, митапы и возможность получить новую квалификацию.
middleМосква; В данный момент находимся в поиске разработчика ИИ-агентов под расширение команды
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); AU: Brisbane (243 Edward St)
Workplace: Hybrid
Senior Software Engineer, AI Enablement
The role & impact
You'll join a small team that builds the tools, platforms and best practices helping engineers across Xero work with AI. Rather than shipping something once and moving on, you'll own it end to end from early experimentation through to production, including the run books, monitoring and rollback thinking that keep it reliable once real engineers depend on it day to day.
This is a role with real influence. You'll help shape the technical direction of an internal skills marketplace and AI distribution platform used across the wider engineering organisation, work directly with vendors like AWS, Microsoft and GitHub on technology that isn't public yet, and help guide and challenge a team that's still early in its AI journey.
The team & how they connect
The AI Enablement team sits within Engineering Experience and focuses on helping product engineering teams work faster and better with AI through platforms, tooling and practical guidance rather than just standard tooling. It's a close-knit team, spread across Melbourne, Sydney and the Sunshine Coast, with a product manager based in Wellington, who stay connected through regular syncs and a genuinely collaborative way of working despite the distance.
Initially, you will focus on
- Our current stack is C#, .NET and AWS, with Python and TypeScript picked up along the way for AI tooling
- Building an internal skills marketplace and a distribution platform for AI tools used across Xero's engineering org
- Developing guidance and best practice for authoring agent skills, including agents for remediation tasks
- Collaborating directly with AWS, Microsoft and GitHub on early-access technology not yet available in market
Where and how you can work
You can be based anywhere in Australia, and we're also open to candidates based in New Zealand. The team works in a hybrid way and is used to connecting across time zones, with regular in person boost days to come together, plan and collaborate as a team.
Here are some of the things we're looking for, for this role
- You bring hands-on software engineering experience, ideally with C#, .NET and AWS — if your background is elsewhere, we're still keen to talk, as good engineers pick up new stacks quickly
- You've built internal tools or platforms that other engineers genuinely relied on
- Production discipline matters to you: You write runbooks, set up monitoring and think through rollback before anything goes live
- You communicate clearly and know how to bring people along with an idea, not just ship code quietly in the background
- You're curious about coding agents and AI-native tools, and you keep an eye on where AI engineering is heading
- You can challenge a decision directly and respectfully, and you learn new things in a structured, quality-focused way
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Anthropic is looking for a Technical Program Manager Agent Safety and Security to lead safety and security programs for agent development and deployment.
ГибридSan Francisco
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Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Serve as a trusted partner to several customer-facing leaders across Sierra’s Sales and Agent Development organization, providing comprehensive, high-touch executive support.
- Proactively manage complex calendars, meetings, travel, and expenses across multiple leaders, balancing internal priorities with customer commitments.
- Coordinate customer meetings, executive briefings, and external engagements, ensuring each interaction is thoughtfully prepared and executed.
- Anticipate scheduling conflicts, changing needs, and competing priorities, resolving issues independently and keeping commitments moving forward.
- Coordinate domestic and international travel, with careful attention to itineraries, accommodations, agendas, logistics, and preparation.
- Partner with leaders and their teams to make meetings effective by preparing materials, developing agendas, tracking action items, and coordinating follow-ups.
- Collaborate closely with Executive Assistants and cross-functional partners across Sierra to coordinate priorities and ensure alignment across the organization.
- Build strong working relationships with teams across product, engineering, operations, and other functions.
- Support recruiting coordination, team operations, and other administrative needs as the organization grows.
- Plan and execute team events, including leadership meetings, off-sites, hackathons, and team travel.
- Establish and continuously improve administrative systems and processes that support multiple leaders and a rapidly scaling organization.
- Handle sensitive information, technical roadmaps, personnel matters, and strategic communications with confidentiality and discretion.
WHAT YOU'LL BRING
- 5+ years of Executive Assistant or similar strategic support experience.
- Demonstrated ability to support multiple customer-facing senior leaders simultaneously while adapting to different communication styles, priorities, and working preferences.
- Experience supporting technical, product, or engineering leaders in a fast-paced environment.
- Strong customer orientation and the ability to interact with customers and external stakeholders with professionalism, responsiveness, and sound judgment.
- Exceptional attention to detail and a proactive mindset, with a commitment to creating polished and seamless experiences for leaders, customers, and internal partners.
- Excellent organizational and time-management skills, with the ability to shift priorities quickly while remaining accurate and proactive.
- Proven ability to operate independently, anticipate needs, and make sound judgment calls on behalf of leadership.
- Strong relationship-building skills and the ability to partner effectively with cross-functional teams and external stakeholders.
- High integrity and discretion when handling confidential or sensitive information.
- Advanced proficiency with Google Workspace and Slack, along with the ability to learn new tools quickly.
- Willingness and ability to work on-site in San Francisco four days per week.
EVEN BETTER...
- Experience in a fast-growing, in-person start-up environment.
- Experience working with C-suite executives.
- Experience working within a dual, floating, or team-based Executive Assistant structure.
- Experience managing complex travel, executive events, and high-touch on-site logistics.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
What you'll do
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai Lead, you own how Sierra's AI agents come to life for our customers, from first pilot to a production agent handling thousands of conversations a day. We believe the best leaders stay hands-on and close to the work. You'll sit at the intersection of product, building agents, and customer-facing work, and stay just as close to the technology as you are to the people you build for and the team you lead.
- Lead the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Our leads operate as ICs for their first 2-4 months at Sierra, then evolve into the lead role, all while continuing to take agents from initial scope through conversation design, tooling, evaluation, launch, and continuous iteration in production. You'll both build directly and guide your team through the full lifecycle, coaching strategists to set and maintain the standard for ADLC best practices. You'll ensure agents launch on time, meet customer needs, and measurably move the customer's business.
- Build the team as you build the business. You’ll take on two kinds of leadership: serving as the senior sponsor on our key customer deployments, and managing a team of strategists. You'll drive how the strategist function grows, from hiring and onboarding to defining what success looks like.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and actively build/shape the AI strategy that gets them there. You'll develop your team to do the same.
- Guide delivery with the customer's working teams day to day. Run working sessions, troubleshoot agents as issues come up, and coach your team to make the calls that keep every build on track for launch. You'll be accountable for delivery quality and customer impact across your team's portfolio.
- Shape the future of the product. Your team's direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prioritize initiatives, and collaborate with research, product, and platform teams to influence where Sierra goes next.
What you'll bring
- Customer obsession. Genuine energy being in front of customers, understanding their business and needs, thriving in complex organizations, and building trusted relationships, plus the ability to develop that muscle in others.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and guide teams through fast-changing, ambiguous environments.
- A leadership style that comes from being hands-on. You blend high standards with empathy, fostering both speed and quality across your team.
- Technical aptitude. Comfortable engaging directly with technical concepts (reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion).
- Ownership and delivery. A track record of running, as well as leading teams that run, multiple complex, high-visibility projects at once and driving them to outcomes.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience, and/or an MBA or comparable experience at the intersection of technology and business.
Even better...
- Experience building or deploying AI/LLM agents in production, hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering), working closely with technical counterparts.
- Background as a founder, product or strategy leader, or startup operator with high ownership and urgency.
- Experience managing teams in product, consulting, solutions, or other customer-facing roles.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
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Project Responsibilities: Design and ship specialist AI agents that use memory, tools, data and multi-step reasoning. Build multi-agent orchestration that routes work between specialist agents, manages dependencies and synthesises conflicting outputs.
УдалённоseniorОписание вакансии Customer location : USA Candidates locations : EU Working hours - 11.00-20.00 CET (>50% overlap with New York) Stack: Agentic Systems Employment Type : Full-time, B2B Contract Experience Level: Senior Salary: 4500$-5300$ /mo English level: Advanced / Native Vallettasoftware - custom mobile/web software developer in the US and Europe
Cresta is looking for a Senior Technical Product Marketing Manager AI Agent to own technical platform positioning, launches, developer enablement, and go-to-market strategy.
Location: San Francisco
Perplexity is seeking an Engineering Manager to lead and grow our highly driven Agent Engine team. The Agent Engine team designs and builds powerful agentic experiences including Perplexity Computer https://www.perplexity.ai/computer, the Comet ecosystem, our Agent API, and more. In short, we build frontier intelligence systems for the world's most discerning users.
As the engineering manager supporting the Agent Engine team, you'll bring AI expertise, sharp product intuition, and strong leadership and collaboration skills to advance the frontier of what agents can accomplish for our millions of devoted users. You'll lead, grow, and support a team in solving many open problems in AI, including:
- Designing frontier agent harnesses and systems to perform high-stakes, mission-critical work for our users;
- Leveraging action and decision models that determine, based on complex multimodal states, how to accomplish user-specified objectives;
- Providing consistently excellent experiences across local execution, headless cloud, custom executors, and other environments through sound system design and flexible abstractions;
- Developing permission architectures, payload classifiers, and other methods to implement secure-by-design agentic capabilities;
- Designing optimal data representations and modes of interaction between agents and their environments;
- and much, much more.
RESPONSIBILITIES
- Provide technical leadership across multiple layers of a rapidly growing product in the AI agents space.
- Develop and leverage cutting-edge AI systems and related technologies to advance the capability frontier and scale those capabilities for a rapidly growing userbase.
- Exercise sharp technical & product intuition to guide the team’s system architectures and product roadmaps.
- Drive product reliability, code quality, AI evaluation, testing, and maintenance for the broader team.
- Oversee hiring, onboarding, and mentorship for a rapidly growing team. Develop rigorous interview pipelines and work closely with recruiting to source candidates.
- Interface with the Perplexity co-founders to deliver strategic objectives that redefine what’s possible in the AI industry.
QUALIFICATIONS
- Strong foundational familiarity with the AI systems stack.
- Proficiency in Python (bonus points for TypeScript, Go, and/or Rust).
- Domain knowledge in at least one of the following areas:
- Harness engineering
- Agent Skills and plugin architectures
- Model training and reinforcement learning
- Browser technologies (CDP, Playwright, extension development, etc.)
- Strong technical intuition and taste for user experience excellence.
- Strong organizational skills for managing and delivering parallel technical projects; ability to guide highly-opinionated teams in making sound tradeoffs and prioritization decisions is critical.
- Experience managing engineering teams, including recruiting, growing, and retaining high-caliber talent.
- 8+ years of engineering experience, with at least 3 of those years as an engineering manager.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Storage decides how fast agent sandboxes start and how safely they share data. Agents need a filesystem that thousands of sandboxes mount at the same time, with strict isolation and the consistency agents need. Agent context is mostly small files, so the access patterns look very different from storage built for large files.
The Agent Infra team builds Agent Drive, the distributed filesystem that agent sandboxes mount over FUSE, and the storage underneath it. The work uses tiered caching, replication, content-addressed data, and Linux filesystem internals. In September 2026, Baseten acquired Blaxel https://www.baseten.co/blog/blaxel-is-joining-baseten-to-build-the-future-of-agentic-cloud/, whose sandboxes and Agent Drive filesystem are the foundation for Baseten Sandboxes https://docs.baseten.co/sandboxes.
We are building a cloud, not just using one, so storage is designed for many tenants from day one. The team is small and ownership is big: we ship in weeks and months, not multi-year programs.
If you care about page cache coherency, FUSE, replication protocols, and content-addressable storage, we'd love to talk.
EXAMPLE INITIATIVES
- Blaxel is joining Baseten to build the future of agentic infrastructure https://www.baseten.co/blog/blaxel-is-joining-baseten-to-build-the-future-of-agentic-cloud/
- Baseten Sandboxes documentation https://docs.baseten.co/sandboxes
RESPONSIBILITIES
- Design and implement core Agent Drive features: metadata replication, volume placement, garbage collection, and FUSE client behavior
- Solve multi-attach correctness: cache coherency across many FUSE mounts of the same drive, dentry and inode invalidation, write ordering, and crash consistency
- Optimize tail latency on read and write paths, including page cache strategy, writeback, prefetch, and metadata RPC batching
- Build tenant isolation into the storage layer, including quota enforcement, blast-radius containment, and noisy-neighbor mitigation
- Own the storage side of sandbox startup and resume performance
- Build durable block storage for sandboxes alongside other Baseten storage teams
- Build observability into every layer, drive storage incidents end to end, and turn each one into a permanent fix
- Contribute upstream to the open-source storage projects we build on
REQUIREMENTS
- Strong systems programming background in Go, Rust, and/or C/C++, with comfort reading kernel code
- Deep understanding of Linux filesystem and storage internals: VFS, page cache, dentry and inode caches, FUSE, the block I/O stack, fsync semantics, and crash consistency
- Hands-on experience building distributed storage systems, content-addressable storage, or large-scale caching infrastructure
- Experience profiling I/O, memory, and RPC bottlenecks and optimizing tail latency in production
- Ability to debug correctness bugs that only show up under concurrency or partial failure
- You move fast and like owning a problem end to end on a small team
NICE TO HAVE
- Experience with a distributed filesystem or object store such as JuiceFS, CephFS, or S3-compatible storage, or contributions to those projects
- Knowledge of consensus and replication protocols (Raft, leader leases, quorum reads)
- Experience with snapshot, clone, and copy-on-write filesystem features
- Experience operating multi-tenant storage with hard isolation requirements
- Familiarity with Linux performance tooling such as eBPF, io_uring, perf, ftrace, and blktrace
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Every agent on Baseten Sandboxes runs in its own microVM. Agents call models, reach tools and APIs, expose services, and more and more often talk to each other. Networking built into today's cloud providers was not designed for very large numbers of isolated machines that suspend, resume, and exchange data constantly.
The Agent Infra team builds its own networking stack for sandboxes, designed from the start for that scale. It runs in user space, with VPP (FD.io http://FD.io) as its main data plane technology, and is built from virtualized network functions (VNF/NFV): carrier-grade, low-latency packet processing designed for very large numbers of agents. In September 2026, Baseten acquired Blaxel https://www.baseten.co/blog/blaxel-is-joining-baseten-to-build-the-future-of-agentic-cloud/, whose sandboxes, storage, and networking are the foundation for Baseten Sandboxes https://docs.baseten.co/sandboxes.
You'll build multi-tenant virtual private networking that connects each customer's agents and services privately and securely, using modern overlay technologies.
We are building a cloud, not just using one. We want engineers who expose the network as a programmable API and write the code, not operators who push router and switch configuration. The team is small and ownership is big: we ship in weeks and months, not multi-year programs.
This role is separate from Baseten's GPU-to-GPU networking. Here you'll own how sandboxes connect to each other, to Baseten services, to customer networks, and to the internet.
If you've built user-space data planes, virtualized network functions, or multi-tenant cloud networking and want to design one for agents, we'd love to talk.
EXAMPLE INITIATIVES
- Blaxel is joining Baseten to build the future of agentic infrastructure https://www.baseten.co/blog/blaxel-is-joining-baseten-to-build-the-future-of-agentic-cloud/
- Securing the open frontier with NVIDIA OpenShell and Blaxel sandboxes https://www.baseten.co/blog/announcing-carbon/
- Baseten Sandboxes documentation https://docs.baseten.co/sandboxes
RESPONSIBILITIES
- Design and build the user-space, VPP-based data plane that connects microVM sandboxes to each other, to Baseten services, and to the internet
- Build multi-tenant virtual private networking and overlays (for example EVPN, GENEVE, VXLAN) across regions
- Expose the network as a programmable API that the rest of the platform calls
- Cut latency and raise connection scale for agent-to-agent and agent-to-service traffic
- Build routing that sends each request to the nearest region and keeps connections working as sandboxes suspend and resume
- Build secure ingress and egress for sandboxes, including firewalling, static egress IPs, and custom domains with managed TLS
- Build L7 proxies for request inspection, filtering, secret injection, and auditing
- Own per-sandbox addressing, including IPv6, and network isolation between tenants
- Build observability for the packet path across guest, host, and network, and debug production issues end to end
- Work closely with the compute, storage, GPU infrastructure, and datacenter teams
REQUIREMENTS
- Experience with user-space packet processing (DPDK, VPP, or similar) or virtualized network functions (VNF/NFV)
- Experience building multi-tenant networking in production (VXLAN, GENEVE, VRF)
- Experience building a software-defined network, overlay network, or packet-processing data plane in production
- You write production code: strong systems programming in Rust, Go, and/or C/C++. Network architects are welcome if they build, not only configure
- Experience building cloud networking as the provider, not only consuming a cloud provider's network
- Solid grounding in TCP/IP and routing
- Experience building or operating proxies, load balancers, or L4/L7 gateways at scale
- Experience debugging latency and throughput problems with packet captures, tracing, and profiling
- You move fast and like owning a problem end to end on a small team
NICE TO HAVE
- Experience with VPP / FD.io http://FD.io, our main networking technology
- Experience with GENEVE or VXLAN overlays and EVPN
- Linux kernel networking: eBPF/XDP, netfilter or nftables, network namespaces
- Familiarity with virtual machine networking: virtio-net, vhost, TAP devices, or networking for Firecracker or Cloud Hypervisor
- Experience running IPv6 at scale
- Background in telecom user-plane or 5G core networking, or in low-latency trading networks
- Experience with multi-region traffic routing, anycast, or BGP
- Experience with TLS termination, DNS, and egress security controls
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
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Location: Karachi, Pakistan (Karachi)
Workplace: hybrid
We are looking for a proactive and detail-oriented Account Agent to join the inDrive Couriers team. You will work closely with our business clients, handling day-to-day account operations, addressing inquiries, and ensuring high service quality and client satisfaction. Contract-based position.
Key Responsibilities
Conduct daily outbound calls to business clients to provide ongoing support and operational assistance related to inDrive Couriers' services
Build, manage, and maintain long-term relationships with key accounts to ensure high customer satisfaction and retention
Hold regular meetings with clients to understand their needs, gather feedback, share product updates, and explore new collaboration opportunities
Collect, document, and analyze client feedback to help improve service quality
Assist clients with inquiries, issues, and service-related incidents, ensuring timely resolution
Handle incoming calls and requests from business clients in a professional and solution-oriented manner
Skills, Knowledge and Expertise
1–3 years of experience in account management or a related field
Strong negotiation and communication skills
Proficiency in Google Sheets
Excellent knowledge of the local market
Ability to work independently and manage multiple priorities in a fast-paced environment
Based in Lahore, Karachi, or Islamabad
Fluency in Urdu and English
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Pasig, Metro Manila, Philippines
Job Title: Patient Access - Medical Virtual Assistant
Company: Neolytix
Work Set up: Remote
Employment Type: Full-time
About this Position
Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic
About Neolytix
Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.
Work with a company where your work can make a real impact!
We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them.
4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating!
Working at Neolytix
At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun!
Complimentary Medical Coverage
Work with diverse team members across countries & cultures
Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts
Job Description
Prepares and assembles medical record documentation/charts for physician
Ensures medical record compliance by self-documentation attestation.
Updates patient history, physical exam, and other pertinent health information in the patient
Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
Monitors the duration of basic lab results and screening procedures.
Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
Demonstrate understanding necessary to assess, review and apply criteria
Requirements:
Previous experience in a customer service or healthcare-related role preferred
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to multitask and prioritize tasks in a fast-paced environment
Proficiency in Microsoft Office and electronic medical records (EMR) systems
Compassionate and empathetic demeanor
Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram
Webcam, Noise Cancelling headset, 30mbps internet speed or above
Dedicated place at home for work
Benefits:
Competitive salary
Comprehensive benefits package
Paid time off and holidays
Opportunities for career advancement and professional development
Collaborative and supportive work environment
Location: Philippines
REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE)
Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes.
WHAT YOU WILL DO:
Own the authorization lifecycle
Submit authorization requests through payer portals and other approved channels, and track them through to resolution.
Collect and validate clinical documentation and patient information needed to support each request.
Manage payer follow-up, status tracking, escalations, and deadlines so nothing slips through the cracks.
Support peer-to-peer reviews, denials, reconsiderations, and appeals when a request needs a second look.
Navigate the systems that keep care moving
Work confidently across EHR/EMR systems, payer portals, communication tools, and multi-queue work environments.
Enter data accurately, spot errors before they become problems, complete forms correctly the first time, and keep documentation audit-ready.
Take inbound calls from healthcare professionals — nurses, physicians, and office staff — with authorization-related questions, and professionally assist insurance members who need help or clarification.
Explain billing, benefits, and account details to callers clearly and professionally, verifying caller and account information against records before processing any request.
Keep the queue under control
Manage a high-volume, multi-queue workload with strong organization, time prioritization, and SLA awareness.
Document every interaction completely and accurately, and resolve issues patiently — including with callers who need extra time or a simpler explanation.
Maintain confidentiality and professionalism at all times, and complete required HIPAA and security training.
WHY APPLY?
Gain a meaningful work, as you're the person standing between a patient and the care they need. This is a role built around the skills you already have. If prior authorization is a language you already speak fluently, we'd love to hear from you!
Philippines
ГибридseniorAU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); AU: Brisbane (243 Edward St); You can be based anywhere in Australia, and we're also open to candidates based in New Zealand; The team works in a hybrid way and is used to connecting across time zones, with regular in person boost days to come together, plan and collaborate as a team