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Location: Ukraine OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are seeking a Middle+ Project Manager with strong project management experience to lead projects involving innovative AI and technology solutions. This role is focused on project ownership and delivery, working across business and technical teams to understand stakeholder needs, shape requirements, and drive the implementation of technology and process improvements. Key Responsibilities Lead projects end-to-end and coordinate multiple projects across departments, ensuring project goals are achieved within scope, timeline, and budget Own project planning, including solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes, identify optimization opportunities, and translate them into actionable project requirements Drive business process improvements through research, process modeling, data analysis, and gap analysis Work with stakeholders throughout the project lifecycle to clarify requirements, report progress, present results, and manage expectations Organize the work of cross-functional business and technical teams, including scope, priorities, and backlog Lead implementation and change management, ensuring stakeholder engagement and smooth adoption Coordinate the integration of business systems, processes, and technology solutions Qualifications 4+ years of Project Management experience, with proven experience leading projects from initial request through implementation Experience working in a product company or startup with internal stakeholders and users Experience managing digital products, SaaS, technology, or AI-related projects Experience with AI-powered products, AI solutions, or AI-enabled business processes Hands-on experience analyzing and improving business workflows, with proven implementation beyond development processes and default SDLC processes Fluency in English (Upper-Intermediate or Advanced level) Background in Business Analysis or Product Management is a plus Proficiency in no-code or low-code tools such as n8n, Zapier, Make, Bubble, or Bolt is a plus What We Offer Opportunity to shape the backbone systems of a modern, data-driven digital company. Autonomy to lead meaningful projects from ideation to impact. A collaborative, innovation-first environment that values initiative and experimentation. Reduced working hours on Fridays during the summer. Schedule: Monday–Friday, 1 PM – 9 PM EET . Why Join Us You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

Location: Poland OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are seeking a Middle+ Project Manager with strong project management experience to lead projects involving innovative AI and technology solutions. This role is focused on project ownership and delivery, working across business and technical teams to understand stakeholder needs, shape requirements, and drive the implementation of technology and process improvements. Key Responsibilities Lead projects end-to-end and coordinate multiple projects across departments, ensuring project goals are achieved within scope, timeline, and budget Own project planning, including solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes, identify optimization opportunities, and translate them into actionable project requirements Drive business process improvements through research, process modeling, data analysis, and gap analysis Work with stakeholders throughout the project lifecycle to clarify requirements, report progress, present results, and manage expectations Organize the work of cross-functional business and technical teams, including scope, priorities, and backlog Lead implementation and change management, ensuring stakeholder engagement and smooth adoption Coordinate the integration of business systems, processes, and technology solutions Qualifications 4+ years of Project Management experience, with proven experience leading projects from initial request through implementation Experience working in a product company or startup with internal stakeholders and users Experience managing digital products, SaaS, technology, or AI-related projects Experience with AI-powered products, AI solutions, or AI-enabled business processes Hands-on experience analyzing and improving business workflows, with proven implementation beyond development processes and default SDLC processes Fluency in English (Upper-Intermediate or Advanced level) Background in Business Analysis or Product Management is a plus Proficiency in no-code or low-code tools such as n8n, Zapier, Make, Bubble, or Bolt is a plus What We Offer Opportunity to shape the backbone systems of a modern, data-driven digital company. Autonomy to lead meaningful projects from ideation to impact. A collaborative, innovation-first environment that values initiative and experimentation. Reduced working hours on Fridays during the summer. Schedule: Monday–Friday, 1 PM – 9 PM EET . Why Join Us You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

Location: Vladivostok Workplace: onsite ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com.   ABOUT YOU We are looking for a Backend Engineer at junior level to join our APAC Partnerships team in Vladivostok, working alongside our HQ Integration Management and Engineering teams. Your job is to make partnerships technically real: turning an inbound partnerships inquiry into a working integration, generating and serving the affiliate and referral links that Traffic Source Partners use, and making sure the traffic those links carry lands correctly in our Web Shops and is attributed all the way through to a purchase. You will write the backend that sits between a partner and our commerce platform — link generation, click and conversion tracking, attribution pass-through, postbacks, and the reporting endpoints that feed partner payouts. You will also build the internal tooling that lets the Partnerships and Customer Success teams onboard partners and reconcile payouts without hand-editing spreadsheets. This is an entry-level engineering role with genuine product surface area. Recent graduates and career-changers with a strong project portfolio are welcome. If you like small, well-scoped systems that other people depend on daily, and you want to learn commerce, attribution, and payments engineering from a team that runs it at global scale, we would love to hear from you. RESPONSIBILITIES Build partner integrations Build and maintain backend services that power Traffic Source partnerships: affiliate and referral link generation, click and conversion tracking, attribution parameter pass-through, server-to-server postbacks and webhooks, and partner-facing reporting endpoints. Take new partnerships inquiries from intake through to production — clarify the requirement with the Partnerships and BD teams, write the technical spec, implement, test, and deploy. Integrate affiliate links with Xsolla Web Shops so partner-driven traffic is tracked end to end and attributed correctly at checkout. Read a partner's API documentation and build against it; where a partner needs to build against us, document our side clearly and support their integration. Tooling & data Build internal tooling and scripts for partner onboarding, bulk link generation, performance data extraction, and payout reconciliation reporting used by the Customer Success and Partnerships teams. Investigate and resolve attribution and tracking discrepancies together with Analytics and Customer Success — missing conversions, duplicate events, broken parameters, timing mismatches. Add logging, metrics, and alerting so integration failures are caught by us rather than reported by a partner. Ways of working Write and maintain API documentation and integration guides for partners and internal stakeholders. Participate in code review, write tests, and work within existing CI/CD pipelines and Git workflows. Work with the HQ Engineering and Integration Management teams on standards and architecture; escalate design decisions early rather than working around them. Collaborate closely with the Partnerships Designer on the frontend surfaces your integrations power, and with Customer Success on the payout data your services produce. Track work in Jira and keep technical documentation current in Confluence. REQUIREMENTS 1–4 years of professional backend development experience, or a strong portfolio of personal, academic, or internship projects you can walk us through. Recent graduates are welcome. Working proficiency in at least one backend language — Go, PHP, Python, Node.js / TypeScript, or Java. Solid SQL and relational database fundamentals (schema design, joins, indexing basics). Good understanding of HTTP, REST APIs, JSON, webhooks, and API authentication (API keys, OAuth 2.0). Comfortable with Git and working in a code-review culture. Able to debug a problem you did not write — read logs, reproduce, isolate, and explain the cause. English sufficient for technical discussion and written documentation with HQ teams; Russian for day-to-day work in the Vladivostok office. Based in, or willing to relocate to, Vladivostok for an onsite role. NICE TO HAVE Exposure to affiliate or performance marketing technology: tracking pixels, S2S postbacks, click IDs and UTM parameters, last-click attribution, deduplication, or traffic-quality and fraud filtering. E-commerce, storefront, checkout, or payments integration experience. Frontend basics (JavaScript / TypeScript, React) — enough to work productively with the Partnerships Designer on shop and landing-page surfaces. Docker, CI/CD pipelines, and cloud platforms (GCP or AWS). Message queues, scheduled jobs, or data pipeline experience. Familiarity with analytics or BI tooling. Interest in the gaming industry, fintech, or high-load consumer platforms. BENEFITS We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Benefits   Convenient working tools: New Mac laptop and any other necessary equipment for your efficient work. Google Workspace, Atlassian, Jira, Slack   Professional growth: Paid professional training and attendance at specialized conferences Exchange of experience between employees within the company Opportunity for professional growth within the company and department Obtaining expertise in various areas and products of the company   More perks Possibility of flexibility working Access to the corporate library Health & dental insurance No dress code Comfortable and new office environment   The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Vladivostok Workplace: onsite ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com.   ABOUT YOU We are looking for a Customer Success Manager at junior level to join our APAC Partnerships team in Vladivostok. You will work side by side with our HQ and APAC Customer Success Managers, supporting the day-to-day success of the Traffic Source Partners we onboard — affiliates, media partners, creator networks, and publishers who drive players to the web shops we operate for game developers. The centre of gravity of this role is account management operations, and in particular partner payouts:making sure every partner is set up correctly, that their performance data is accurate, that their payout is calculated, documented, approved and paid on time, and that any discrepancy is chased down and closed. It is detailed work that partners feel immediately — getting it right is how trust in the programme gets built. This is an entry-level position with real ownership from day one. Fresh graduates are welcome to apply, provided you have the right attitude and eagerness to learn. If you are organised, comfortable with numbers, enjoy being the reliable person other teams can count on, and want to learn the commercial side of the games industry from the inside, we would love to hear from you. RESPONSIBILITIES Partner payouts & account operations (primary) Own the recurring payout cycle for onboarded Traffic Source Partners: collect and validate performance data, prepare payout calculations against agreed commercial terms (revenue share, CPA, fixed fee, bonuses), and submit them for approval. Work with Finance, Legal, and Partnerships to make sure each partner's invoicing, tax, and banking documentation is complete and current before payment. Investigate and resolve payout discrepancies — missing conversions, mismatched reporting periods, currency and FX questions, adjustments and clawbacks — and communicate the outcome clearly to the partner. Maintain accurate partner records: contacts, contract terms, payout schedules, tracking setup, and account status in CRM (Salesforce) and internal trackers. Produce recurring reporting: weekly partner status, monthly payout reconciliation, and inputs for quarterly business reviews. Customer success support Support the HQ and APAC CSM team on standard customer success duties across the partner portfolio — meeting preparation, follow-ups, action-item tracking, and documentation. Help onboard new Traffic Source Partners: account setup, documentation, tracking-link setup, first campaign, and first payout. Act as first-line responder for partner questions, escalating technical issues to Engineering and commercial questions to the account owner. Monitor partner performance dashboards and proactively flag anomalies — traffic drops, conversion drops, stalled integrations, unpaid balances — before they become escalations. Act as the voice of the partner internally, liaising with Product, Engineering, Design, BD, and Support so requests are delivered accurately and on time. Ways of working Coordinate across time zones with HQ, APAC Partnerships, and regional teams. Keep process documentation, decision logs, and onboarding notes current in Confluence; track work in Jira. Spot the repetitive parts of the payout and reporting process and propose ways to simplify or automate them. REQUIREMENTS 1–4 years of experience in customer success, account management, partner or affiliate operations, ad operations, finance operations, or a comparable client-facing or operational role. Fresh graduates with the right attitude are welcome. Fluent in English; you will work in English daily with HQ and APAC colleagues and partners. Strong numeracy and confident spreadsheet skills (Google Sheets / Excel: lookups, pivot tables, reconciliation). Exceptional attention to detail. This role touches money movement; accuracy matters more than speed. Highly organised and self-directed — able to run a recurring process on a calendar without being chased. Clear written communicator, able to explain a payout calculation or a tracking issue in plain language to a partner or a teammate. Comfortable working across APAC and HQ time zones and in a fast-paced environment where priorities shift. Based in, or willing to relocate to, Vladivostok for an onsite role. NICE TO HAVE Exposure to affiliate marketing, performance marketing, ad networks, or creator and influencer programmes. Familiarity with CRM tooling (Salesforce), Jira and Confluence, or BI dashboards. Basic understanding of invoicing, VAT or withholding tax, and cross-border payment flows. Interest in the gaming industry, payments and fintech, or B2B SaaS. Additional languages relevant to APAC coverage (Korean, Chinese, Japanese). Any prior experience in coordination, support, operations, or student project lead roles. BENEFITS We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Benefits   Convenient working tools: New Mac laptop and any other necessary equipment for your efficient work. Google Workspace, Atlassian, Jira, Slack   Professional growth: Paid professional training and attendance at specialized conferences Exchange of experience between employees within the company Opportunity for professional growth within the company and department Obtaining expertise in various areas and products of the company   More perks Possibility of flexibility working Access to the corporate library Health & dental insurance No dress code Comfortable and new office environment   The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Ho Chi Minh City, Vietnam Top 3 Reasons To Join Us International Environment Working on the latest tech for the Insurtech Market Leader Exposure to Diverse HR Functions About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We're the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We've grown our annualized revenue by over 30x since January 2021 We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About The Role We are seeking a motivated and enthusiastic Human Resources Intern to join our HR team. This is a fantastic opportunity for a student or recent graduate who is looking to gain practical experience in a dynamic and fast-paced environment. The HR Intern will support a wide range of HR activities and projects, including document management, recruitment coordination, onboarding and offboarding processes, employee engagement events, and general HR administration. What You Will Do Assist with maintaining, organizing and preparing HR-related documents Support the onboarding and offboarding processes, including preparing documents, collecting fingerprints, and conducting office tours Support employee engagement initiatives and office events Assist with recruitment activities, including candidate sourcing and interview scheduling when required Provide general HR and administrative support, such as scanning, filing, pantry arrangements, and vendor coordination Contribute to HR projects and process improvement activities as assigned Undertake other duties as assigned What We Need Currently enrolled in a Bachelor's degree program in Human Resources, Business Administration, or a related field, or a recent graduate Strong organizational and time management skills Excellent communication and interpersonal skills Ability to maintain confidentiality and handle sensitive information Proficiency in Google Workspace Keen attention to detail Proactive and willing to take initiative Ability to work collaboratively in a team environment Positive attitude and eagerness to learn Must be based in Ho Chi Minh City, Vietnam Why You'll Love Working Here International Environment Professional Development Opportunities Company activities and events CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom The Video Content Producer brings KAUST’s stories to life in post-production — shaping raw footage into polished, brand-aligned content that communicates the University’s research, people, and mission to audiences across digital and institutional channels. The role combines strong editorial judgement with technical expertise across editing, colour grading, and motion graphics. Working from production briefs under the direction of the Multimedia and Brand Production Manager, the Video Content Producer manages video projects from creative concept through to final delivery, contributes actively to pre-production planning, and serves as the team’s primary owner of motion graphics and 2D animation. The role requires a strong editorial sensibility, precise technical craft, and the discipline to manage multiple projects simultaneously to tight deadlines. The Video Content Producer is expected to engage proactively in the team’s creative planning pipeline, maintain rigorous DAM and workflow discipline, and bring genuine creative investment to every production. Occasional out-of-office hours working will be required, for which overtime will be paid. Key Responsibilities Pre-Production Review and analyse production briefs and participate in briefing sessions with relevant stakeholders. Contribute to storyboards, editorial structures, mood boards, and creative references. Identify and retrieve suitable archival footage and licensed media assets. Coordinate with production teams regarding shoot requirements, technical specifications, and footage handover. Editing and Post-Production Edit and produce video content including documentaries, interviews, promotional videos, research communications, and social media content. Apply transitions, motion graphics, visual effects, and animations. Produce 2D motion graphics and animated sequences. Perform professional colour correction and colour grading. Mix and master audio, including music, voice-over, dialogue, and ambient sound. Prepare final video projects in appropriate formats for web, social media, YouTube, LED screens, and other channels. Manage multiple editing projects while maintaining quality and meeting delivery deadlines. Project Management and Stakeholder Coordination Manage assigned video projects from creative concept through final delivery. Maintain clear communication with stakeholders regarding project requirements and timelines. Provide creative guidance and constructive feedback on video requirements. Maintain project schedules and proactively identify delivery or resourcing risks. Asset Management and Workflow Upload and organize production assets within defined timelines. Apply proper metadata, tags, and naming conventions. Maintain organized project files, footage, and finished assets within servers and DAM systems. Track production activities, tasks, edit notes, comments, and deliverables using Asana or equivalent project management tools. Maintain editing workstations and software and report technical or licensing issues when required. Creative Contribution Participate in creative planning sessions and contribute editorial and motion graphics ideas. Stay updated with emerging trends, techniques, and tools in video editing and post-production. Actively contribute to the editorial quality and visual impact of final productions Requirements Qualifications Undergraduate or postgraduate degree in Film-making, Media Production, or a related discipline. Additional training or certification in colour grading, motion graphics, or post-production workflows is desirable. Experience Minimum 5 years of professional experience as a Video Editor within a large organization or creative agency. Strong portfolio demonstrating editorial range and high-quality post-production work. Demonstrated experience with Adobe Premiere Pro and DaVinci Resolve. Proven experience in Adobe After Effects, including 2D animation and typographic sequences. Experience managing multiple projects simultaneously and working under tight deadlines. Experience in institutional, corporate, or higher education video production is desirable. Experience with 3D animation software such as Cinema 4D or Blender is an advantage. Familiarity with Avid Media Composer is desirable. Experience working alongside or directing camera operators during location productions is an advantage. Technical Skills Expert proficiency in Adobe Premiere Pro and DaVinci Resolve. Strong proficiency in Adobe After Effects. Strong knowledge of colour science, colour grading workflows, and LUT management. Competence in audio mixing and sound design. Knowledge of video/audio formats, codecs, and multi-platform delivery specifications. Familiarity with Digital Asset Management (DAM) systems and metadata standards. Experience using Asana or equivalent project management tools. High IT literacy across Windows and macOS environments. Additional Requirements A portfolio or showreel of previous video editing work is required. Ability to work outside regular office hours when production schedules require it. Ability to manage multiple projects in a fast-paced environment. Strong attention to detail, creativity, communication, organization, and teamwork skills.

Location: Remote Workplace: Remote Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. Our most active users deserve a relationship with Phantom, not a ticket queue. We are launching an invite only VIP program in app messaging with a real person, enhanced support, and exclusive experiences. You will be its first dedicated hire. As a VIP Account Manager, you are the first point of contact for VIP members inside the app. You will own these relationships end to end: welcoming new members, resolving issues personally, pulling in support and engineering when a case needs them, and staying with it until it is closed. You will help shape the playbook for the team we build around you as the program scales toward round the clock coverage. You will work closely with the VIP program lead, support, marketing, product, and design. RESPONSIBILITIES - Be the personal, named contact for VIP members in our in-app messaging hub - Own member relationships end to end: onboarding and welcome, proactive check-ins, and follow through on every issue until it is resolved. - Handle high stakes situations such as compromised wallets, missing funds, and large transactions with urgency, precision, and discretion. - Triage and escalate: bring in support agents, engineering, or leadership when a case warrants it, and own the communication back to the member. - Meet members where they are: in-app chat first, plus email, X, Telegram, and Discord. - Coordinate the moments beyond support: welcome gifts, event experiences, and early access to new features. - Turn conversations into leverage: channel member feedback to product, build playbooks, and help define the response time and satisfaction standards for the VIP team. - Help design and scale the program from a small founding cohort to thousands of members, and eventually 24/7 coverage. QUALIFICATIONS - 4+ years in premium or VIP support, account management, or customer success, ideally at a sports betting platform, crypto exchange, wallet, brokerage, or fintech app. - Deep crypto fluency: you understand self custody and can navigate multiple chains, reading a block explorer, tracing a transaction, and telling an L2 gas issue apart from a bug. - Exceptional written communication: warm, concise, and human, even under pressure. - Absolute discretion: for high value users, privacy and trust are the product. - Security first instincts: you know the social engineering patterns targeting crypto users, and you would never ask anyone for a seed phrase. - Comfort with ambiguity and ownership: you are the first hire in a new function and will build much of the process yourself. - Time zone flexibility: our members are global and markets do not close, so some evening and weekend availability is part of the job. - Nice to have: experience serving high net worth clients at an exchange or brokerage. - Nice to have: hands on experience with Zendesk and AI support tooling. - Nice to have: fluency in more than one language, or an active Phantom user with real on chain history. The target base salary for this role will range between $75,000 to $100,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors at the point in time of offer.   Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.   - Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. - Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. - Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) - Competitive salary and equity - Comprehensive insurance (medical/dental/vision): base plan 100% covered - Flexible hours and a long-standing, supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Wellness stipend - Weekly meal stipend - Learning & Development stipend - Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

Location: India About HIKINEX HIKINEX is a multi-channel integrated service provider helping companies scale faster, boost efficiency, and drive greater profitability. We build dedicated remote teams in sales, recruitment, marketing, and operations so our clients can work on their business instead of in it. Role Summary We're looking for a motivated Marketing Associate to support our growing Marketing Department across content, campaigns, creative production, and marketing operations. This is an excellent opportunity for someone early in their marketing career who is eager to learn, take ownership, and develop across multiple areas of marketing. You'll work closely with the Creative Director, Content Strategist, Designers, and Marketing Leads while gaining hands-on experience in branding, content creation, social media, campaign execution, project coordination, and AI-assisted marketing. Beyond supporting campaigns, you'll play an important role in keeping the Marketing Department organized by coordinating projects, maintaining documentation, managing marketing assets, and ensuring deliverables move efficiently through the team's workflow. We're building an AI-first Marketing Department, so curiosity about AI tools and a willingness to adopt new technologies is highly encouraged. Key Responsibilities Assist with creating and editing marketing materials in Canva (social media posts, presentations, one-pagers, landing page assets, etc.). Support the Creative Director and Content Strategist with day-to-day marketing initiatives. Schedule and publish content across social media platforms. Coordinate marketing campaigns, product launches, and internal marketing activities. Organize and maintain the department's digital asset library, ensuring files are consistently named, categorized, and easy to locate. Update and maintain project progress in project tracking tools. Conduct research to support marketing campaigns, products, competitors, and industry trends. Proofread and format marketing content before publication. Track project timelines and follow up with team members to ensure deliverables stay on schedule. Help create and maintain SOPs, templates, training materials, and marketing documentation. Support recruiting and employer branding initiatives when required. Leverage AI tools to accelerate research, content creation, documentation, and administrative tasks. Take ownership of assigned work, communicate progress proactively, and identify blockers early. Required Skills Strong organizational and time management skills. Excellent attention to detail. Good written and verbal communication skills. Working knowledge of Canva. Comfortable learning new tools and software quickly. Ability to manage multiple projects simultaneously. Problem-solving mindset with a proactive approach. Comfortable working in a fast-paced environment where priorities may change. Tools & Technologies Canva, Microsoft 365 AI Tools HIKINEX is building an AI-first Marketing Department. Familiarity with tools such as ChatGPT, Claude, Canva AI, or similar AI productivity tools is highly desirable. We encourage continuous learning and experimentation with AI to improve efficiency and quality of work. Experience Required 0–2 years of experience in marketing, internships, or related projects. No formal degree required. Relevant experience, personal projects, certifications, or a strong portfolio are equally valued. Experience using Canva or similar design tools is preferred. Work Samples Please include 2–3 examples of work you're proud of. This could include social media posts, presentations, personal projects, university work, marketing campaigns, or content you've created. Professional experience is not required — we're interested in your potential, creativity, and attention to detail. Who Will Thrive in This Role You're organized, curious, and eager to learn. You enjoy bringing structure to fast-moving projects, communicating with people, and helping teams stay organized. You're excited to build your marketing career, comfortable using technology to work smarter, and willing to take ownership as your responsibilities grow. We Encourage You to Apply If you don't meet every requirement listed above, we still encourage you to apply. We're looking for people with curiosity, initiative, and a willingness to learn. Skills can be developed over time — we value attitude, ownership, and growth potential just as much as experience.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.   WHAT THIS ROLE MEANS AT HIGGSFIELD Right now we treat 25M+ people as one user. The same paywall, the same discount, the same lifecycle email, the same retention effort. And we mostly conclude that a campaign worked by looking at what the people we sent it to did next — which is not the same thing. This role makes the company act per user, and know what that action was worth. You own both halves of that: the models that decide who we aim at, and the causal reads that say whether it landed. Who is about to leave. Who will come back on their own without us spending anything. Whose decision a discount actually changes. And what a payer is worth over their life, once the discount, the refunds and the compute they consume are all inside the number. You make sure: - Discounts and credit vouchers go to the people whose behaviour they change, and nowhere else - We know who is about to churn early enough to do something about it — and we know whether the something worked - Lifetime value is a number we can defend by cohort, by plan and by the discount a cohort was acquired on, not one blended average that hides all three - Every model and every campaign has a holdout behind it, so we can always state what it is worth in money WHAT YOU WILL DO Churn, retention & lifecycle propensity - Build churn and downgrade prediction for subscribers, and repeat-purchase propensity for one-time credit-pack buyers — two different machines, not one model with a flag on it. - Know the difference between a model that predicts churn and a model that reduces it. AUC earned by detecting users who already stopped using the product is worth nothing. - Hunt leakage relentlessly. Cancellation-adjacent features will hand you a beautiful offline number and a useless system. - Pair every score with an intervention and a holdout. The deliverable is a retained user, not a ranked list. Uplift modelling & offer targeting - Own incrementality on everything we aim at a user: discounts, credit vouchers, trials, upgrade prompts, win-back campaigns, retention saves. - Model uplift, not propensity.Targeting the users most likely to convert spends margin on people who were going to convert anyway; the entire value of this work is finding the users whose decision the offer changes. - Design the randomized holdouts that make uplift trainable and measurable in the first place, and keep them running permanently — including the ones marketing will ask you to switch off. - Respect the guardrails. An offer model optimizing conversion alone will happily find the accounts that convert at negative gross margin, and it will find the abuse rings first. Margin and abuse signals are constraints on the objective, not a later cleanup. - Work with Legal on what may be personalized. Personalized pricing and discounting touches consumer-protection and consent rules in several of our markets — you should want that conversation, not route around it. Lifetime value & payer economics - Own LTV: cohort-based, censored honestly, stated on contribution margin rather than gross revenue, and split by plan, segment and acquisition discount. - Model the parts that actually move it — refunds and chargebacks, credit breakage and expiry, plan migration and downgrades, and the compute an unlimited plan consumes. - Make it a decision input, not a slide: what we can pay for a user, which discount depth pays back, which plan we should stop selling. - Keep it current and versioned. A stale LTV curve is worse than no curve, because people act on it. Experimentation & causal measurement - Design and read the experiments behind pricing, packaging, offers and lifecycle — with the product analytics team, not in parallel to it. - Reach for the right tool when a clean experiment is impossible: difference-in-differences, matching, switchback and geo tests, synthetic control — and name the assumption each one is buying. - Separate "users who do X retain better" from "making users do X improves retention." Every time, out loud. - Kill your own results. A finding that doesn't survive a second look should die at your hands, not in a board deck. How we ship - Own the work end to end: framing the decision, features, training, evaluation, the scored audience landing in the tool that sends the offer, monitoring, retraining. - Models ship as batch scores and policy rules into lifecycle tooling, the paywall and pricing — plus the readout that says what they earned. There is no real-time serving stack to babysit. - Monitor for drift. New model launches, price changes, discount campaigns and seasonality all move the ground under a deployed score. - Write down what each model is worth, in money, and keep that number current. WHO WE'RE LOOKING FOR - Experience shipping models that changed what the business did to real users— a targeted campaign, a pricing rule, a retention programme. Notebooks and offline benchmarks are not this. - Depth in at least two of: churn and propensity modelling, uplift & causal ML, LTV and subscription economics, experimentation at scale. - Genuine causal literacy: randomized holdouts, incrementality, Qini and uplift curves, selection effects, and why a lift measured before-and-after is usually not a lift. - Strong SQL and Python: cohorts, funnels and retention on raw event data without help; gradient boosting; and the boring parts — feature pipelines, retraining cadence, a scoring job that runs on a schedule and doesn't rot. - Understanding of subscription plus one-time purchase mechanics: recurring vs one-off revenue, refunds, plan changes, the deferred value of unspent credits, and why revenue and margin disagree about the same customer. - Commercial judgment: you name the decision and the metric before you pick the model, and you know when the answer is a rule rather than a model. - Pragmatism. A segment rule shipped this month that lifts retention beats a two-quarter uplift platform. Then you replace the rule. - Clear written and spoken English, B2+. Backgrounds that often do well: - Growth, retention or monetization data scientists from subscription, gaming, fintech or e-commerce — anywhere offers and churn are modelled with real money attached - CRM and lifecycle data scientists who owned campaign targetingandits incrementality - Causal inference and uplift specialists who ship policies rather than papers - Strong product analysts who moved into modelling and kept the decision instinct WHAT THIS ROLE IS NOT This role is not a fit if you: - Want to train or fine-tune generative video models — that's what our R&D ML Engineer roles do, and they're open - Want to own a recommender or a serving stack — ranking is not in this role's scope today - Would target an offer at the users most likely to buy and call it personalization - Report a lift from a before-and-after comparison, or from comparing the users you targeted to everyone you didn't - Optimize AUC and hand the score to someone else to work out what to do with it - Need clean labelled data, a feature store and an experimentation platform to exist before you can start - Want predictable 9–5 workdays HIRING PROCESS We move fast: - Screening call (30 min) - Technical interview & case study (1 hour) - Practical home task (7 days) - Team interview (60 min) - Paid on-site trial (1 month) WHAT WE OFFER - Competitive base salary in USD, based on your experience, skills, and the scope of the role. - Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth. - Relocation support to Almaty for candidates moving from another city or country. - A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company. - Opportunities for professional growth, ownership, and career development as the company scales. - Company-provided equipment, meals, transportation, or other office benefits.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We’re hiring a Senior Group Accountant to join our Finance team in London. Reporting to the Global Financial Controller, you will be responsible for monthly and statutory reporting and group consolidation across our global entities, and will help build the reporting, close and audit processes that carry Humanoid from high-growth startup to public-company standards. This is a hands-on role for a technically strong, audit-trained accountant who wants their work to become the foundation of a global finance function. WHAT YOU’LL DO Reporting, Close and Consolidation - Run the month-end and year-end close to the group close calendar, including journals, accruals, prepayments, fixed assets and payroll postings, and own full balance sheet reconciliations. - Prepare monthly management reporting and support the wider reporting pack for internal and external stakeholders, including leadership, investors, lenders and auditors. - Operate and improve the group consolidation across all entities, including intercompany reconciliation and eliminations, and multi-currency translation. - Prepare group cash flow reporting and supporting schedules, working with FP&A and Treasury as the function grows. Technical Accounting - Own technical accounting assessments and prepare accounting papers and memos on judgemental areas and complex transactions. - Develop accounting policies across revenue, inventory, R&D, leases and share-based payments as the business scales. - Lead the accounting for inventory and manufacturing costs as we move from R&D and prototypes into production, including standard costing, cost of sales and stock provisioning. - Support the transition of group reporting from FRS 102 to IFRS. Statutory Reporting and Audit - Prepare UK statutory financial statements and support local filings across our other jurisdictions alongside external advisors. - Own the external audit process end to end, including PBC lists, auditor relationships and technical position papers. Controls, Systems and Process - Build and document internal controls as the group scales, ensuring we stay compliant and are ready for the reporting standards expected of a public company. - Document processes and controls as you build them, and play a central role in our ERP build-out and finance systems integrations. - Use AI and modern workflow tooling to accelerate the close, automate reconciliation and reporting, and find efficiencies across the function. - Collaborate end to end across the finance team and the wider business, including tax, FP&A, finance operations, supply chain and people teams, picking up work that falls outside the standard remit as an early-stage company. WHAT WE’RE LOOKING FOR - ACA or ACCA qualified (CIMA considered), ideally audit-firm trained, with 4+ years’ relevant post-qualified or equivalent accounting experience across multi-entity, multi-currency groups, ideally including US entities. - Strong technical knowledge of FRS 102 and IFRS, with experience preparing statutory accounts, drafting technical papers and managing external audits end to end. - Hands-on close and consolidation experience, comfortable owning journals, reconciliations, intercompany and eliminations rather than only reviewing them. - Experience with inventory and cost accounting, standard costing or cost centre reporting in a manufacturing, physical goods or high-volume environment. - A builder’s mindset, with experience in a high-growth environment where process, controls and documentation still need to be created. - Comfortable in a modern finance stack, using AI and automation to speed up close and reporting; ERP implementation experience (SAP, NetSuite or similar) is a plus. - Experience in a venture-backed startup or scale-up, ideally hardware, robotics or deep tech, is a plus. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas to New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier: collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership: direct access to leadership, meaningful input, and the ability to drive key initiatives from day one.

Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention. Duties & Responsibilities: Pillar 1 — Project Planning, Execution & Delivery: — Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment. — Monitor project progress against baseline and proactively identify issues or risks. — Implement corrective actions and change management to keep projects on track. — Coordinate internal resources and third parties/vendors to ensure project completion. — Apply industry best practices, techniques, and standards throughout the project lifecycle. — Monitor and handle Change Requests required for project implementation. — Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA. Pillar 2 — Client & Technical Account Management: — Establish and maintain strong, trust-based relationships with clients and stakeholders. — Communicate project status, progress, challenges, and risks effectively. — Manage customer expectations and address concerns proactively. — Engage with Premier Customers and Partners to ensure alignment on project goals and implementation. — Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover. — Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes. — Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks. — Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks. — Maintain availability during Premier Customer business hours for timely support. — Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time. Pillar 3 — Incident Management, Quality & Reporting: — Own all support incidents and requests from Premier Customers and drive to resolution. — Coordinate escalations and conduct post-incident reviews and root cause analyses. — Ensure adherence to quality standards and implement quality improvement initiatives. — Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract. — Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand. — Keep customer information updated and shared as internal knowledge content. — Participate in support-related activities and handle non-premier support tasks as requested. — Continuously build practical experience with Constructor Tech products and related software solutions. — Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results. Qualifications & Experience: — Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy). — Proven track record of successful project delivery (on time, within budget, and to quality standards). — PMP certification preferred. Skills & Competencies: — Strong communication and interpersonal skills. — Ability to work under pressure and meet deadlines. — Good understanding of software development methodologies preferred. — Results-oriented with focus on measurable delivery outcomes. Education & Languages: — Bachelor's degree in Computer Science, Information Technology, or related field. — Fluent English; German is a bonus. Role Characteristics: — Delivery-focused and accountable for measurable project outcomes. — Balance of project execution and strategic customer/technical account management. — Hands-on, customer-facing, with clear targets and KPIs. — Not a purely administrative or coordination-only position. — Not a business development or sales role. — Not measured by activity volume but by delivered results.

Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention. Duties & Responsibilities: Pillar 1 — Project Planning, Execution & Delivery: — Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment. — Monitor project progress against baseline and proactively identify issues or risks. — Implement corrective actions and change management to keep projects on track. — Coordinate internal resources and third parties/vendors to ensure project completion. — Apply industry best practices, techniques, and standards throughout the project lifecycle. — Monitor and handle Change Requests required for project implementation. — Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA. Pillar 2 — Client & Technical Account Management: — Establish and maintain strong, trust-based relationships with clients and stakeholders. — Communicate project status, progress, challenges, and risks effectively. — Manage customer expectations and address concerns proactively. — Engage with Premier Customers and Partners to ensure alignment on project goals and implementation. — Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover. — Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes. — Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks. — Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks. — Maintain availability during Premier Customer business hours for timely support. — Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time. Pillar 3 — Incident Management, Quality & Reporting: — Own all support incidents and requests from Premier Customers and drive to resolution. — Coordinate escalations and conduct post-incident reviews and root cause analyses. — Ensure adherence to quality standards and implement quality improvement initiatives. — Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract. — Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand. — Keep customer information updated and shared as internal knowledge content. — Participate in support-related activities and handle non-premier support tasks as requested. — Continuously build practical experience with Constructor Tech products and related software solutions. — Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results. Qualifications & Experience: — Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy). — Proven track record of successful project delivery (on time, within budget, and to quality standards). — PMP certification preferred. Skills & Competencies: — Strong communication and interpersonal skills. — Ability to work under pressure and meet deadlines. — Good understanding of software development methodologies preferred. — Results-oriented with focus on measurable delivery outcomes. Education & Languages: — Bachelor's degree in Computer Science, Information Technology, or related field. — Fluent English; German is a bonus. Role Characteristics: — Delivery-focused and accountable for measurable project outcomes. — Balance of project execution and strategic customer/technical account management. — Hands-on, customer-facing, with clear targets and KPIs. — Not a purely administrative or coordination-only position. — Not a business development or sales role. — Not measured by activity volume but by delivered results.

Location: Ostrava, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are seeking an IT Service Administrator to support IT operations for one of our Swiss clients.  This role combines service request management with dispatching responsibilities for hardware appointments, refresh cycles, and workflow coordination.  You will manage several queues, communicate with users and technicians, and ensure high-quality service delivery across several Swiss sites. We are focused on creating value where IT counts, join us! Responsibilities: Service Request & Queue Management Manage daily RITM and incident tickets in ServiceNow. Operate the dispatching queues: IMAC, Deployment, Incidents. Process catalogue tasks (CTSK), assign work, and follow workflow steps. Schedule appointments for new hires, hardware refreshes, and hardware returns. Coordinate technician availability via booking and site-specific calendars. Follow different procedures depending on user location. Use predefined shortcuts, templates, and Excel workflows to manage reminders and communications. Communicate with users via email, Teams, and calls to resolve issues or guide them through processes. Hardware & Asset Coordination Manage hardware returns, refresh cycles, and device handovers. Check user and device information using ServiceNow, ISS, CMT, Tachyon. Support device troubleshooting and initial incident investigation. Assist external workforce hardware validation and requests. Onboarding & Offboarding Support Prepare hardware and access for new hires. Validate employee or external worker information with HR and hiring agencies. Ensure complete offboarding and return of company assets. Request approvals from managers or specialist teams where necessary. Requirements English, professional working proficiency German, or any other language, is an advantage Experience in IT service delivery, dispatch coordination, or ServiceNow operations. Strong customer service and communication abilities. High organisational skills and ability to manage multiple tasks. Experience with ServiceNow, device management tools (CMT/Tachyon), or similar platforms. Ability to follow structured workflows and multi-step processes. Problem-solving mindset and attention to detail. Proactive and collaborative team player Strong sense of responsibility and ownership Ability to adapt to new processes and workload changes Calm and professional under pressure Candidates must provide a Criminal Record (not older than 3 months) Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Poland Imagine a traveler browsing a hotel page on Zenhotels or a travel agent evaluating options on RateHawk. They see room names, photos, amenities, policies, and reviews, all combined from dozens of suppliers, each with different formats, inconsistencies, and levels of completeness. Behind this experience lies a complex content pipeline: fragmented supplier data must be matched, standardized, enriched, and ranked to create a coherent and trustworthy representation of a hotel and its rooms. The Senior Product Manager for Content owns this layer of transformation, ensuring that raw supplier data becomes structured, high-quality, and decision-ready content that improves conversion, reduces user friction, and enables scalable global growth. Key Responsibilities Strategic Product Management for Content Value Stream: Define and own the Content team's strategy, vision, and roadmap across all ETG products to deliver measurable business impact and user value. Own the end-to-end content processing pipeline: Supplier data → Matching → Enrichment → Rates processing → User experience. Drive stakeholder management across Product, Engineering, Commercial, and Operations teams, aligning priorities, resolving conflicts, and ensuring consistent execution against shared goals. Product Discovery & Impact Ownership: Own a continuous pipeline of product opportunities, driving measurable revenue growth, based on funnel data, content gaps, and user friction. Leverage quantitative data and user research (interviews, usability tests, behavioral analysis) to identify root causes and high-impact problems. Size and prioritize opportunities, focusing on high-leverage bets. Delivery & Development Management: Partner with Development and ML/DS Team Lead to prioritize roadmap and manage backlog. Co-own delivery execution: define clear scope and acceptance criteria, ensure alignment across product, engineering, ML, and analytics. Drive predictable delivery: commit to timelines, proactively manage risks, dependencies, and trade-offs. Remove blockers and align cross-team dependencies to maintain delivery velocity. Team Leadership: Manage Product Manager and Operations Manager, ensuring strong ownership, execution quality, and alignment with business goals. Set clear goals and success metrics (FNBC, content quality, coverage, efficiency) and hold the team accountable for results. Drive performance management: regular feedback, performance reviews, addressing underperformance, and developing team members’ skills and career growth. Requirements 5+ years in Product Management (preferably travel, marketplace, or content-heavy products). Experience with data pipelines, content systems, or ML-driven products. Strong analytical skills (SQL, AB tests, metric design). Experience working with structured/unstructured data and large-scale systems. Bachelor’s in Computer Science, Engineering, or related field. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/

Location: Kolomyya, Ukraine; Drohobych, Ukraine; Berehove, Ukraine; Uzhhorod, Ukraine; Ternopil, Ukraine; Mukachevo, Ukraine Are you someone who notices the little things others might miss? Do you have a natural curiosity about the AI industry and how machine learning actually works? If so, this could be the perfect opportunity for you Join us as a Data Annotator working on a cutting-edge 3D digital twin project. You will help map and reconstruct electrical distribution networks to help prevent power grid failures and manage critical infrastructure worldwide. What you’ll be doing: Reconstructing 3D power grid networks using point cloud (LiDAR) and map (GIS) data; Placing 3D objects (poles, lines, conductors) to match real-world physical layouts; Aligning original 2D map data with 3D models; Labeling high-resolution drone photos to identify grid components and detect structural defects (e.g., equipment damage or wear). Requirements: Strong spatial reasoning and the ability to easily navigate 3D environments; English B1 (ability to read instructions, watch training videos, and communicate with teammates); High attention to detail, problem-solving skills, and a willingness to learn from feedback; PC/laptop with an Intel i7-11800H (or equivalent/better CPU), dedicated GPU (NVIDIA T1200 or better; RTX 4060 recommended), and 16 GB RAM minimum (32 GB preferred). Will be a plus: Any basic understanding of power grids (poles, transformers, wires) or prior experience with LiDAR data; Background in GIS, Geodesy, Cartography, Land Management, Civil Engineering, or a related field; What we offer: Full-time schedule (9 hours/day, including a 1-hour paid lunch break), with a fixed shift of either 09:00-18:00 or 14:00-23:00 EEST; Standart business hours 09:00/10:00 – 18:00/19:00 Kyiv time; Fully remote work; Supportive management with no bureaucracy; Competitive compensation in USD; Opportunities for long-term professional growth. Who are we? Data is the most vital resource for next-generation spatial engineering and AI applications. Label Your Data has been providing high-quality, secure, and flexible data annotation services across various global industries since 2020. Grab your chance to join us on this innovative 3D digital twin project, and send us your CV in English highlighting your spatial and technical skills. Visit our website: https://labelyourdata.com/ *We celebrate diversity and are proud to be an equal opportunity employer.

Location: Al Khobar, Saudi Arabia; Riyadh, Saudi Arabia; Al Jubail, Saudi Arabia; Dammam, Saudi Arabia We are seeking an experienced Civil/Structural Designer to join our engineering team. The successful candidate will be responsible for developing high-quality civil and structural design deliverables, including 2D drawings, 3D models, layouts, and construction drawings for industrial and Oil & Gas facilities. The role requires strong experience in structural steel and concrete modelling, foundations, pipe racks, equipment support structures, underground utilities, and multidisciplinary coordination throughout FEED and Detailed Engineering project phases. Key Responsibilities Develop and maintain 2D and 3D civil and structural design models and drawings. Prepare detailed drawings for structural steel, concrete structures, foundations, pipe racks, platforms, shelters, buildings, and equipment support structures. Prepare foundation layouts, pile layouts, structural framing plans, sections, elevations, and detailed construction drawings. Develop and update 3D models using SmartPlant 3D (SP3D), Smart 3D (S3D), AVEVA E3D, or similar modelling software. Prepare General Arrangement (GA) drawings, fabrication drawings, reinforcement drawings, and Material Take-Offs (MTO). Coordinate with Civil/Structural Engineers and other disciplines including Piping, Mechanical, Electrical, and Process teams. Perform model reviews and clash detection to ensure proper interdisciplinary coordination and constructability. Incorporate engineering calculations, vendor data, equipment loads, and project specifications into design deliverables. Ensure all drawings and models comply with project specifications, company procedures, client standards, and applicable international codes. Review and incorporate engineering comments and revisions during FEED, Detailed Engineering, and construction stages. Support site activities, technical queries, field modifications, and construction-related design requirements. Maintain quality and accuracy of design deliverables within agreed project schedules. Requirements Diploma or Bachelor's Degree in Civil Engineering, Structural Engineering, or a related discipline. Minimum 8–12 years of relevant experience as a Civil/Structural Designer. Strong experience in the Oil & Gas, Petrochemical, Industrial, or EPC industry. Experience in FEED and Detailed Engineering projects is highly preferred. Hands-on experience in structural steel and reinforced concrete modelling and detailing. Strong experience with pipe racks, equipment support structures, platforms, shelters, foundations, and underground utilities. Proficiency in SmartPlant 3D (SP3D), Smart 3D (S3D), or AVEVA E3D . Good working knowledge of MicroStation and AutoCAD . Experience in extracting drawings, MTOs, and other deliverables from 3D modelling systems. Ability to read and interpret engineering drawings, calculations, specifications, and vendor documents. Familiarity with international structural and civil design standards. Experience working in multidisciplinary engineering environments. Good communication and coordination skills.

Location: Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Dhahran, Saudi Arabia; Ras Al Khair, Saudi Arabia; Al Khobar, Saudi Arabia We are looking for a Material Expeditor to support material procurement, expediting, tracking, and delivery activities for rig-site operations in the Oil & Gas industry. The candidate will coordinate closely with suppliers, vendors, procurement teams, logistics teams, and site personnel to ensure all required materials are available on time and according to project requirements. Responsibilities Monitor and track material orders from purchase order placement through final delivery. Coordinate with suppliers and vendors to confirm material availability and delivery schedules. Follow up regularly on pending orders, delayed materials, shortages, and backorders. Coordinate with procurement, logistics, warehouse, and rig-site teams regarding material requirements. Maintain accurate material tracking sheets, delivery records, and related documentation. Review purchase orders and delivery information to ensure materials are supplied as required. Identify potential delivery delays and communicate issues to the concerned teams. Support the resolution of material shortages and delivery-related issues. Provide regular updates on material status, expected delivery dates, and outstanding items. Ensure critical materials are prioritized and delivered to the rig site as per operational requirements. Maintain proper records and documentation related to expediting activities. Work effectively in a fast-paced rig-site environment and meet operational deadlines. Requirements Bachelor’s degree in Engineering, Supply Chain, Logistics, Materials Management, or a related field. Fresh graduates to 5 years of relevant experience in material expediting, procurement, logistics, supply chain, or materials management. Oil & Gas, drilling, rig-site, or industrial project experience is preferred. Basic understanding of procurement and material management processes. Knowledge of purchase orders, material tracking, supplier coordination, and delivery schedules. Good communication and coordination skills. Strong follow-up and problem-solving abilities. Good knowledge of Microsoft Office, particularly Excel. Ability to manage multiple material requirements and meet deadlines.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Procurement Operations is the front door for buying at Anthropic. We sit inside Finance Operations and own the path from “I need to buy something” to a signed agreement, an accurate purchase order, and clean spend data at month-end. We are hiring a Procurement Operations Business Partner to own that path for our research organizations and the special programs that spawn out of it. This portfolio behaves differently from the rest of the company in that it purchases goods and services from highly-specialized vendors and new programs regularly appear with real purchasing needs before any process exists for them. You will be the person who makes all of that feel simple to the researchers and program leads who depend on it, and reliable to the Finance stakeholders behind it. This is a high-volume role with an accounting core. You ensure every purchase in the portfolio is coded, dated, received, and accrued correctly, so research spend is right in the books every month. Expect a steady queue of requests, work orders, and change orders, and expect to be the person Accounting trusts on all of it. We use Claude as part of our daily workflow and are looking for someone who wants to help define what an AI-native procurement operations function looks like, including how AI changes intake, document review, vendor coordination, and requester support. Responsibilities Own the purchasing path for R&D Manage a high volume of purchase requests, work orders, and change orders each month across research teams and programs, keeping speed and accuracy high at the same time. Serve as the primary procurement partner for Anthropic's research teams and special programs, guiding requesters from initial request to signed agreement and issued purchase order. Review every purchase request in your portfolio for the things that matter downstream: the right vendor record and contracting entity, complete commercial documents, correct spend categorization and service dates, and the approvals the purchase actually needs. Determine what each request requires before it can move, whether that is a statement of work, an order form, an amendment, a security or privacy review, or a third party risk assessment, and route it to the right reviewers the first time. Launch and track contract review with Legal, keep it moving, and confirm the executed agreement supports the purchase order before it is issued. Structure purchase orders so they match how the vendor bills (fixed fee, milestone, per-unit, or usage in arrears) and how Accounting needs to see the spend, with the right GL account, cost center, and service period on every line. Manage change orders, renewals, and closures over the life of each agreement. Act as the dedicated operations partner for our research services vendor portfolio, where engagements are structured as master agreements with frequent work orders and scope changes, and where speed and documentation discipline both matter. Handle the mechanics that come with hardware, equipment, and lab purchasing, including multi line quotes, lead times, shipping and receiving, and asset handoffs. Financial completeness & accuracy Code every purchase order correctly at creation, including GL account, spend category, cost center, and service period, and understand how each choice lands in the financials (expense vs. prepaid, capitalized equipment vs. operating spend). Work the hard cases with Accounting: services that span periods, partially delivered milestones, per-unit work billed in arrears, credits and true-ups, and work orders amended mid-month. Own the open purchase order book: receipts recorded against actual delivery, periodic reviews, stale line cleanup, coding corrections, and timely closures, so PO, receipt, and invoice agree. Serve as the first line reviewer for month end accruals on your portfolio, gathering estimates from vendors and budget owners for variable spend and confirming or correcting proposed amounts so Accounting can close on time. Partner with Accounts Payable to resolve invoice holds, PO mismatches, and receiving questions so vendors are paid on time and spend lands where it belongs. Support audit and reporting requests that touch your portfolio, including commitment schedules and control evidence, with data you can stand behind. Stand up new programs Be the first procurement call when a new research program or initiative spins up. Scope what they will buy and how often, agree a right sized path with Legal, Security, and Finance, and have it working before volume arrives. Run a regular pipeline check in with your highest velocity teams so upcoming purchases are visible early and nothing urgent arrives as a surprise. Translate procurement, legal, security, and finance requirements into plain language for researchers and engineers, and carry their operating reality back to those teams so controls fit the work. Be the front door Be visible and responsive in your teams' Slack channels and office hours; answer routine purchasing questions quickly and escalate real blockers with context. Apply purchasing policy consistently and explain the why, including approval thresholds, signature authority, and when an exception is and is not available. Continuous improvement Maintain the playbooks, intake guidance, and standard operating procedures for your portfolio so the path is repeatable and does not live in one person's head. Identify manual steps, repeat questions, and failure points and fix them, including where Claude and workflow automation with AI can take work off requesters and the team. Minimum qualifications Proven track record of owning a high-volume purchasing portfolio end-to-end in procure-to-pay and intake platform. Solid working knowledge of accrual accounting as it applies to purchasing: accruals and reversals, service period and cutoff, prepaid vs. expense, and GL and cost center coding. You can explain how a purchase order becomes an entry in the general ledger. Experience supporting outsourced or managed service vendors at scale, where scope and volume move month to month and the contracts, purchase orders, and invoices have to keep up with each other. Working knowledge of how contract review, security and privacy review, and financial controls fit together in a purchase, and the judgment to know when to push a request through and when to slow it down. Preferred qualifications 5-7+ years of procurement operations, purchasing, or vendor operations, including time supporting a research, engineering, hardware, or outsourced services organization. Experience as the embedded procurement partner for a hyper scaling data operations, ML, RL, and lab environments Time at a hypergrowth technology company scaling procurement operations for outsourced or vendor delivered work. Background in accounting, accounts payable, or a month-end close process, including experience with three-way match Sourced human data, data labeling, annotation, or evaluation vendors (or comparable BPO and outsourced operations) with a point of view on where that market is heading Direct experience with Zip, Workday Financials, and Ironclad. Prior ownership of month end accrual review or open PO reconciliation for a large, variable spend portfolio Experience designing tiered intake or approval frameworks that sped up low risk purchases without weakening controls. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.