Location: United States
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
You will own the full commercial relationship and customer’s success across a book of 100 to 200 corporate accounts - the builders, founders, and product teams at companies up to 250 employees who are defining what AI-native experiences look, feel, and sound like. Your job is to make sure every one of them is getting real value, expanding into new products, and renewing with conviction.
This is a high-volume, high-impact role. You won't succeed by managing accounts one at a time - you'll build the systems, playbooks, and scaled motions that let you drive meaningful outcomes across a diverse book. If you love the challenge of figuring out how to operate at scale without losing the quality of the customer relationship, this role was built for you.
On the ground, you'll be in the product with customers - advising on agent design, voice customization, conversation flows, integrations, and using data and logs to spot friction before customers do. You're the person who connects what's working technically to what's growing commercially and partnering closely with high growth accounts to help them achieve value.
Success of the customer and commercial ownership go hand in hand and are at the core of this role. You own NRR across your managed book of business, you drive cross-sell into ElevenLabs’ expanding product suite, and you lead renewals end to end. The best AMs at ElevenLabs don’t just retain customers, they grow with them.
COMPENSATION
This role offers a competitive on target earnings (OTE) structure with a split of 70% base and 30% variable. Variable compensation is weighted 100% net revenue retention (NRR) with an emphasis on product cross sell. Cross-sell performance counts toward NRR, so strong expansion compounds across both components. Quota is set on managed ARR, giving you clear ownership over a defined book of business. The plan includes accelerators for above target NRR performance and is designed to reward account managers who grow with their customers, not just retain them. Variable compensation is paid on a quarterly basis.
REQUIREMENTS
- Minimum 2 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products - you know what good looks like in a technical, fast-moving customer environment
- A track record of owning commercial outcomes: quota, renewals, cross-sell, and the full expansion motion from identifying the opportunity to closing it
- Comfortable managing a high-volume book of business with a systems mindset - you build playbooks and repeatable motions, not just individual relationships
- Hands-on familiarity with AI concepts, API integrations, and SDKs; you can hold a technical conversation with a developer or engineering team and earn their trust
- Experience using product usage data to stay ahead of your accounts - spotting health signals, identifying expansion opportunities, and getting in front of risk before it becomes churn
- Strong communicator who can move fluidly between a founder, a technical lead, and a procurement team in the same week
Preferred
- Experience in the voice AI, audio AI, or conversational AI space
- Experience selling or expanding into multiple products within a platform
LOCATION
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates to be based in New York City or San Francisco, with the option to work out of our offices in these cities.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
УдалённоThis role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT, or PT timezones is required
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Director, Engineering
Location: Remote US, Only
Compensation:
$165,000 to $190,000 base plus bonus and equity
What You’ll Do:
Huntress is building an Agentic SOC. When our detection pipeline raises a signal, an LLM-based agent picks it up and investigates it end-to-end. It gathers telemetry across our products, reconstructs what happened, and makes a well-documented determination about whether the activity is malicious. Over time, it will take on more of the work itself, growing from resolving routine cases to acting fast when it finds an attack and handing analysts cases with the evidence already assembled.
This system is meant to augment our analysts, not replace them. It takes the high-volume, repetitive work off their plates so they can focus on complex cases and hands-on keyboard intrusions where human expertise matters most. It also reduces toil in the rest of their day by using LLMs to pre-process the output of the tools analysts use constantly, so they start from a clear picture instead of raw telemetry.
This isn’t a chatbot bolted onto a dashboard. The system investigates a large volume of signals a day across thousands of customer organizations. Many signals are benign, but some are live intrusions where minutes matter. The telemetry the system reads comes from environments where attackers are actively operating. Because the system makes real decisions, like closing an investigation or isolating a host, it has to be right, it has to show its work, and it has to know when to hand off to a person.
As a Senior Software Engineer on the Agentic SOC team, you’ll build and ship core parts of this system. You’ll work closely with the team’s technical leads, SOC analysts, product researchers, and product managers. You’ll own significant pieces end-to-end, from an ambiguous problem to a production feature you can show is working.
We make full use of AI coding tools to enable you to accelerate your development. We don’t cap token usage. We expect you to use AI and all tools responsibly.
Responsibilities:
Build the investigation system. You design, build, and ship the components that make agentic investigation work: the tools agents use to query telemetry, the logic that drives an investigation, and the structured, evidence-backed output that analysts and customers see.
Turn analyst expertise into agent behavior. You sit with SOC analysts and product researchers to understand how they triage and investigate a given kind of Signal, then encode that into what the agent looks for, what it gathers, and how it explains its conclusions.
Take toil off analysts’ plates. You build LLM-powered features that pre-process the output of tools analysts use every day. They summarize, correlate, and highlight what matters, so analysts spend their time on judgment instead of assembly.
Measure what you ship. You build and extend the evaluations that tell us whether the system is getting better or worse, and you back your changes with evidence rather than a handful of good-looking examples.
Build with a security mindset. The agent reads attacker-influenced data, runs across thousands of customer tenants, and can take action in customer environments. You think about how what you build could be misused or manipulated, and you design for it.
Build for production. You write reliable, observable, cost-conscious code that behaves well when models are slow, wrong, or unavailable. You operate what you build and help keep the system healthy as new detections and products come online.
Collaborate and raise the bar. You give thoughtful code reviews, help teammates get unstuck, share what you learn about building with LLMs, and contribute to technical discussions and design reviews with clear reasoning about tradeoffs.
Balance rigor with pragmatism. You know when to prototype quickly to learn something and when to slow down because the cost of being wrong is high.
What You Bring To The Team:
6+ years of professional software development experience, including building and operating production backend systems
Experience building applications with LLMs, including tool use, structured output, prompt and context design, and evaluation. Experience shipping agents to production is a strong plus
An understanding of how LLM-based systems fail, and good habits for testing and debugging non-deterministic behavior
Solid backend fundamentals, including APIs, background jobs and queues, concurrency, relational databases such as Postgres, and data stores such as Redis
Strong skills in one or more backend languages and the ability to pick up new ones quickly. Our primary stack is Ruby on Rails. Prior Rails experience isn’t required, and we expect you to become fluent in it
Security awareness: you think about untrusted input, access control, and keeping one customer’s data separate from another’s
Curiosity about how security analysts think and work, and a willingness to spend real time learning from them
Experience with AWS, Azure, or other public cloud environments
Experience with AI coding tools, such as Claude Code
BS or MS in Computer Science or Engineering, or equivalent experience
Bonus Points:
Experience working in or building for a SOC, incident response, threat hunting, or detection engineering. It isn’t required, but it helps a lot, because we build these workflows around how our analysts actually investigate
Familiarity with endpoint, identity, and Microsoft 365 telemetry and with attacker tradecraft (e.g., MITRE ATT&CK)
Experience building evaluation pipelines or datasets for ML or LLM systems
Experience with Ruby on Rails
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
#BI-REMOTE
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
You will be a front-line manager to a group of Account Executives (AEs) who will be hunting, pitching, and closing new business for Ramp. You will be responsible for 1:1 coaching, mentoring, and strategy development, working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion.
WHAT YOU'LL DO
- Manage, develop and execute career development and leadership plan for a group of Account Executives and provide daily 1:1 mentoring and coaching
- Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual AEs to ensure key performance metrics are met
- Hire and train new AEs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays)
- Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives
- Build dashboards and report on customer and team performance and forecast to senior leadership
- Improve team output and efficiency over time by optimizing systems and processes
- Build and execute on pipeline with new clients and partners to run the end-to-end sales process
- Establish a library of playbook resources for the AE team
- Partner with Ops to create and polish existing metrics that evaluate the individual and team’s performance
- Represent the AE team cross-functionally with leaders of other departments
WHAT YOU’LL NEED
- Minimum 5 years of quota carrying sales experience as an individual contributor
- Minimum 3 years of experience building and leading successful, high-performing sales teams
- Demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment
- Passion and excitement for hiring, with a thoughtful approach to team planning and development
- Experience working cross-functionally to build successful top of the funnel activities to drive more pipeline; Strong collaboration and influencing skills demonstrated through excellent communication and presentation skills
- Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
- Proficiency in using AI tools and familiarity with email and call automation platforms
- Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
NICE TO HAVES
- Experience with financial services sales in a full cycle sales role
- Financial services or Fintech experience at a high-growth startup
- Bachelor’s degree from an accredited four year university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform. This role sits where customer success, solution strategy and technical enablement meet, and it drives long-term growth, adoption and measurable business outcomes.
TAMs own the full post-sales customer lifecycle. That starts with implementation and onboarding and continues through ongoing managed services, strategic expansion and renewal outcomes across your book of business. This role requires an AI-native professional who doesn't just use AI tools but designs, builds and scales AI-powered workflows and agents, and brings that hands-on expertise to customers.
TAMs lead with a customer-first mindset. You'll build success plans, guide onboarding and adoption and make sure stakeholders keep seeing value throughout their lifecycle. You'll support technical initiatives like process optimization, workflow design and AI enablement, and you'll also own the overall health, engagement and strategic direction of your accounts. You'll work cross-functionally with Sales, Product and Support so each customer's success story is long-term, scalable and impactful.
Technical Account Managers (TAMs) deliver measurable value and meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding and training for a smooth start and a strong foundation.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment and account health to support retention and growth.
- Process Optimization & Solution Design: Working with customers to identify critical business processes, map them to scalable solutions and keep improving efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Helping customers use emerging features and technologies, including AI and automation, to boost productivity, streamline operations and deliver real-world impact.
CORE RESPONSIBILITIES
TAMs are the strategic and technical owner of the customer relationship. They make sure every customer gets measurable results from ClickUp's product and AI feature set.
New Customer Onboarding
- Lead end-to-end onboarding and implementation of ClickUp, from discovery and solution design through training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies and automations.
- Guide customers through foundational setup, integrations and enablement while promoting best practices, system governance and change management.
Account Health Management
- Monitor seat utilization, adoption trends and Champion/Stakeholder engagement.
- Build and run adoption plans and account reviews to maintain or improve health.
- Spot risks early and build recovery plans with the account team.
- Deliver ongoing change management and enablement so customers keep maturing on the platform.
Workflow Mapping (IER Framework)
- Run Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions that map current-state and future-state processes.
- Recommend optimizations and create workflow templates that scale across teams.
AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations aligned to their business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
Customer Success & Expansion
- Serve as the technical partner to assigned accounts and connect adoption to business value.
- Drive value across the full post-implementation lifecycle by providing continued and managed services as customers expand their use of ClickUp.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions and AI upsells.
Cross-Functional Collaboration
- Act as the voice of the customer by turning business objectives and pain points into actionable insights for Product, Engineering and Support.
- Partner with account teams to keep delivery and success aligned.
QUALIFICATIONS
Required
- 5+ years in a customer-facing SaaS role (Technical Account Manager, Customer Success Manager, Implementation Manager, Solutions Consultant, Professional Services Consultant or similar)
- 2+ years of hands-on experience with ClickUp, Asana, Monday.com http://Monday.com, Smartsheet, Wrike, Jira or a comparable work management/project management platform
- Direct experience leading enterprise SaaS implementations or onboarding programs end-to-end, and/or a proven track record managing a book of business ($2M+ ARR) with measurable retention and expansion outcomes
- Demonstrated experience building and deploying AI-powered workflows, agents or automations in a business context
- Strong project and program management skills, including complex, multi-stakeholder engagements
Preferred
- Background in professional services, implementation management or consulting at a SaaS company
- Hands-on experience with agentic tools and frameworks such as Claude, n8n, Make, Zapier or LangChain
- Technical aptitude with integrations, APIs, automation logic and data modeling
- Experience positioning or selling services alongside renewals and expansions
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of work management platform capabilities, automation logic, integrations and AI Agent functionality. Able to turn business needs into technical solutions.
- AI-Native: Demonstrated experience designing and scaling AI-powered workflows, agents and automations, not just using AI tools. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Excellent at workflow analysis, process design and finding friction points. Uses structured discovery to map customer needs into scalable solutions.
- Project & Program Management: Manages complex customer programs with multiple stakeholders, deadlines and outcomes. Skilled at running structured account plans.
- Data & Reporting: Comfortable using dashboards and metrics to communicate health, adoption and ROI. Reads usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust with both executive (ATL) and day-to-day (BTL) stakeholders through credibility and clarity.
- Account Ownership: Fully accountable for an assigned book of business. Proactive, organized and driven to hit measurable outcomes.
- Collaboration & Influence: Works cross-functionally with the account team, Product and Sales to align on outcomes. Influences without authority through insight and results.
WHAT SETS YOU APART
- You've worked at, implemented or sold against project management or work management platforms.
- You've run enterprise implementations and know change management firsthand.
- You think in workflows and systems, not just relationships.
- You've built something with AI that a team actually runs on, and you can walk us through how it works.
- You've carried a renewal or expansion number and know how to tie technical value to commercial outcomes.
#LI-SM1
#LI-remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
RESPONSIBILITIES: As a SpaceX recruiter, you will run a full desk with a variety of duties and responsibilities focused on the sourcing, screening, interviewing, and onboarding of top talent candidates to fill mission critical positions.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a member of the Operations & Strategy team within Customer Operations & Support (COS), you'll own and evolve the systems that power our support organization. This role is ideal for a well-rounded systems admin with deep Zendesk expertise and experience with Decagon, who enjoys working across many tools and can jump in wherever the team needs support. You'll help keep our support systems stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and Specialist experience.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own and optimize the COS Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health
Lead improvements to ticket classification, queue design, backlog management, and skills-based routing to help Support scale
Administer Decagon and its integration with Zendesk, including handoffs, escalations, and routing of AI-escalated tickets
Serve as a hands-on admin across our broader support tooling, including Sprinklr, Gainsight, MaestroQA, Assembled, among others
Evaluate and expand agent-facing AI capabilities, including Zendesk Copilot and other agent assist opportunities
Own the lifecycle of systems changes, including requirements, design, testing, rollout, communication, and post-launch monitoring
Create and maintain documentation across systems, including playbooks, operating procedures, change logs, and architecture diagrams
We'd love to hear from you if you have:
3+ years of experience as a Zendesk administrator or Business Systems Analyst supporting a customer or product support organization
Deep hands-on experience with Zendesk workflows, routing, automations, business rules, queue architecture, and channel configuration, plus hands-on experience configuring Decagon and integrating it with Zendesk
Experience administering or supporting multiple tools across a support ecosystem, and the ability to learn new systems quickly
Experience leading systems changes independently or in partnership with Engineering, IT, Security, or Analytics
Strong communication skills, ownership, and sound judgment, with the ability to work effectively with technical and non-technical stakeholders while maintaining a high bar for quality, documentation, and execution
While it’s not required, it’s an added plus if you also have:
Zendesk Administrator certification
Experience configuring skills-based routing, intelligent routing, or classification
Experience with Zendesk Copilot, agent assist, or other AI-powered support tooling
Admin experience with Sprinklr, Gainsight, MaestroQA, Assembled, or Salesforce
Experience with APIs, webhooks, custom Zendesk apps, or scripting, plus SQL or analytics tools to evaluate workflow and tooling performance
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$105,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.
What you'll do
Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.
What you'll bring
Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.
We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.
About the team
CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Stockholm, Sweden; Wien, Austria; Lugano, Switzerland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We're taking Keet to a billion users, competing head-on with WhatsApp and Telegram. Product sets the direction. We're looking for a Product Engineering Lead to turn that direction into features people love, built to a standard that holds up at global scale.
You lead the teams that build Keet's features: the API team, which adds feature-focused APIs to Keet's core, and the frontend team, which builds the React app on top, each with its own lead. You report directly to the CTO and take direction from product. Product owns the what and the why. You own the how and the engineering bar. The split is roughly 70% engineering leadership and 30% product.
You're a combination of three things. You're an engineering leader who has helped teams ship consumer products at speed. You have real product sense and can partner with PMs as an equal, shaping what gets built, not just executing it. And you have an intuition for distributed, local-first systems, so you can work fluently on top of a P2P engine without needing to build it yourself.
Responsabilities
Engineering
Run the API and frontend teams day to day: unblocking, reviewing, and keeping them shipping.
Set and hold a high engineering bar for performance, reliability, and clean APIs.
Own the technical design of features and the API surface between Keet's core and the app.
Make sure the API team works closely with our deep tech teams on code reviews, design, and anything that touches the engine.
Product Partnership
Work alongside Keet's product managers to turn vision and roadmap into scoped, buildable work.
Push back when scope and reality don't match, and propose better paths when they exist.
Bring an engineering perspective to product decisions, especially where P2P opens doors that centralized apps can't.
Help the team move fast, using AI tools and quick prototypes to validate ideas before committing to them.
Leadership
Create clarity around team goals and make sure everyone knows what success looks like.
Mentor team leads to build strong team operating systems, improve how their teams work with others, and grow as leaders.
Lead by example: roll up your sleeves when the team needs it, and step back when they're ready to own it.
Experience managing engineers or engineering leads who ship consumer product, ideally in chat, calling, or social apps.
Strong product sense: you can tell a good feature from a busy one.
Intuition for distributed and local-first systems. Offline-first and eventual consistency should feel natural. You don't need P2P protocol expertise, because our core abstracts it away.
Deep JavaScript and React.
Initiative, curiosity, resilience, and the ability to give and receive direct critique.
Bonus: experience with local-first apps, CRDTs or sync engines, offline-capable mobile or desktop apps, or open source.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Senior Director, Global Subject Matter Expertise (SME) Solutions Architecture, you will build and lead GitLab's Subject Matter Expert organization: three regional teams in AMER, EMEA and APJ, each covering Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. This team is the depth layer of GitLab's technical selling model. It wins the most complex opportunities, scales product expertise into the Account SA team, and turns field insight into product direction.
This is a leader of leaders role. You will manage three regional SME Managers, not individual contributors, and develop them as leaders in their own right. The SME organization is new, so we are looking for a transformational leader who thrives in ambiguity, builds structure where none exists, and has a track record of standing up high-performing technical teams in fast-growing, evolving businesses.
You will work as a peer to GitLab's regional Solutions Architecture Senior Directors and partner closely with Sales, Customer Success, Product, Engineering, Product Marketing and Sales Operations. Together you will make sure GitLab brings the right depth to the right opportunities, and that what the field learns shapes what GitLab builds next.
What you'll do
Set the strategy, operating model and global standards for the SME organization, aligned to the VP Global SA and GitLab's go-to-market plan.
Build the resourcing model from product-level bookings and consumption targets. Size each product group by region based on where the plan needs specialist coverage.
Act as the field's senior partner to Product Management and Engineering. Run a structured feedback loop that shapes roadmap, launch readiness and early-access programs.
Hire, mentor and develop regional SME Managers and, through them, the full global team.
Own the engagement model with the regional SA Senior Directors, Post-Sales SAs and Customer Success: triage rules, coverage thresholds, the closed-won handoff to Post-Sales SAs, and escalation paths.
Create and improve upon the processes, metrics and KPIs for SME-led technical evaluations, workshops, demos and Proofs of Value.
Partner with CRO staff, regional sales leaders and AVPs on product-category performance, forecast risk and competitive strategy.
Partner with Enablement to drive field readiness for new product launches with Product Marketing and Enablement, including Duo Agent Platform, security and platform offerings.
Build strong relationships with key customers at the technical sponsor and executive level.
Use AI to change how the team works, including deal research, demo creation, PoV automation and knowledge sharing.
Drive organizational transformation by finding gaps early, building structure where none exists, and leading change without waiting for top-down direction.
What you'll bring
5+ years second-line leadership experience (managing managers) in Solutions Architecture, Sales Engineering or a technical specialist organization.
Experience building or scaling a specialist, overlay or global SA team in enterprise SaaS, DevSecOps, security or developer tools.
A record of tying technical-team design to bookings and consumption outcomes, with the data to show it.
The ability to lead through ambiguity and rapid organizational change, bringing clarity and direction while strategy is still forming.
Strong relationships with Product and Engineering leaders, and a history of shaping roadmap from field insight.
Fluency across the software development lifecycle, application security (SAST, DAST, SCA), cloud platforms (AWS, GCP, Azure), Kubernetes and AI-assisted development, including LLM evaluation and production deployment patterns.
Executive presence with technical practitioners, managers and C-level stakeholders.
Proven ability to partner across Sales, Partners, Product, Engineering, Marketing, Customer Success and Professional Services.
A self-starting, entrepreneurial approach. You don't wait for a playbook; you write it.
How you'll be measured
Global product-category commit attainment and consumption growth.
Time from technical win to first workload in customer’s production environment on SME-engaged opportunities compared with non-engaged opportunities.
SME coverage and engagement speed on the top 10% of opportunities.
Account Team capability lift: fewer escalations and more deals handled without an SME over time.
Product impact: field sentiment on the product feedback process along with field-sourced requirements adopted into the roadmap.
Team health: hiring against plan, manager development, engagement and retention.
About the team
The Subject Matter Expertise (SME) organization is part of GitLab's Solutions Architecture team, a trusted technical partner for the field. SMEs bring the deepest product expertise to GitLab's most complex opportunities and carry customer feedback into conversations about product direction, enablement and value messaging. The team is distributed and all-remote, and relies on clear communication, strong judgment and shared operating practices across regions.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$244,200
—
$409,500 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bournemouth, United Kingdom
Location:
London
Reporting Line:
Head of Partner Advocacy & Growth
Department:
Marketing
Employment Type:
Full-time
We are looking for an experienced B2B acquisition marketer with deep digital expertise to drive new mortgage brokers into the OneDome Growth Partners network.
This is a cross-channel role where you will be responsible for identifying, reaching, and converting mortgage brokers primarily through performance digital channels, while also amplifying impact through PR, events, and referral initiatives.
Reporting into the Head of Partner Advocacy & Growth, you will be the chief digital evangelist of the Growth Partners value proposition – using paid media, SEO, email, and automation to drive a predictable, scalable pipeline of new broker partners.
Key Responsibilities
Digital-First Broker Acquisition Strategy
Design and execute a multi-channel acquisition plan to drive a steady pipeline of new mortgage broker partners.
Own and optimise the full funnel – from awareness through to application.
Develop a referral initiative that includes digital tracking, automated incentives, and broker-friendly sharing tools.
Performance Marketing & Optimisation
Manage acquisition budgets with a CPA focus, continuously testing ad creative, landing pages, audience segments, and offers.
Implement retargeting campaigns to nurture brokers who have shown interest but not yet joined.
Work with analytics teams to set up conversion tracking.
Run regular A/B tests on messaging through deep understanding of our value proposition
Test channel mix to improve conversion rates.
Channel & Campaign Integration
Work closely with the PR team to amplify trade media coverage – using earned media as fuel for paid and owned campaigns.
Partner with the Events Manager to create hybrid event strategies: identifying where to be seen and how to maximise our presence.
Spend time with internal partnership and sales teams to map the broker’s digital journey from first click to first completed application.
Own the Growth Partners website landing pages for acquisition, optimising for SEO and conversion (CRO).
Develop a compelling narrative around the Growth Partners community and create acquisition-focused digital assets and content to drive engagement
Performance Reporting & Optimisation
Track, measure, and report on digital acquisition KPIs: new broker sign-ups, CPA, CTR, conversion rate (landing page to application), ROI by channel, and referral conversion rates.
Produce weekly dashboards for the Head of Partner Advocacy & Growth, making data-backed recommendations to reallocate spend.
Feed digital learnings back into the broader growth strategy to continuously improve broker acquisition efficiency.
Key Skills and Experience
5+ years of B2B marketing experience, with at least 3 years in a digital marketing or performance marketing role.
Proven track record of growing memberships or acquiring partners preferably in a professional services environment.
Hands-on experience with: Google Analytics, Google Ads, LinkedIn Campaign Manager, email marketing platforms and content management tools.
Demonstrable success in creating innovative acquisition campaigns across multiple channels.
You are digitally obsessive and commercially savvy: You love data and can model LTV:CAC and argue for incremental budget based on channel performance.
A collaborative operator, you’ll enjoy working as part of a team whilst being equally at home leading a solo project.
About OneDome
OneDome
is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month
,
positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the
Deloitte Fast 50
in 2025, and the
6th fastest-growing tech company
by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Salary: £40,000 – £45,000 / year
Location: Los Angeles, United States
Workplace: onsite
ABOUT YOU
We're looking for a Production focused Project Manager who is organized, communicative, and relentlessly detail-oriented. Someone who brings structure and clarity to creative and print production projects and keeps designers, vendors, and stakeholders aligned from brief through delivery. You are a natural coordinator who ensures nothing falls through the cracks: timelines are tracked, approvals are documented, and stakeholders always know where things stand.
This role sits within the Experiential Marketing Team and focuses on the production of printed materials, graphics, video, and other marketing collateral, with event and campaign collateral as the primary area of ownership. You will manage the full production lifecycle across all B2B and B2C event projects: signage and booth graphics, printed collateral, branded merchandise, digital and video assets, and every physical or visual touchpoint that brings a brand to life at an event. You will serve as the primary internal point of contact for production-related requests, working cross-functionally with designers, video and content teams, external print and fabrication vendors, the Project Manager for the US, and other internal stakeholders to keep creative, operational, and event workstreams moving in sync.
The right person for this role has an exceptional eye for detail, catches errors before they reach print, and is proactive in surfacing risks, delays, and blockers. You are consistent in written communication, confident in managing multiple deadlines at once, and comfortable holding vendors and internal teams to specifications, brand standards, and quality expectations.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Manage production timelines, budgets, and approvals for print, graphic, and video projects from brief to final delivery
Coordinate with designers, videographers, and external vendors to ensure assets meet specs, brand guidelines, and deadlines
Run proofing and quality checks on files, colors, copy, dimensions, and finishes before anything goes to print or publication
Source quotes, compare vendors, and manage purchase orders and delivery logistics, including shipping to event venues
Maintain a central tracker of assets, versions, approvals, and open issues so stakeholders always have visibility
Document decisions and feedback rounds clearly to avoid rework and miscommunication
Flag risks early and propose solutions to protect timelines and quality
Lead end-to-end planning and execution of global experiential campaigns.
Define project scopes, deliverables, and milestones with stakeholders for all new operational projects
Maintain and monitor detailed project timelines using Jira.
Coordinate communication between global marketing and event teams.
Partner with creative, production, and marketing to align on deliverables.
Facilitate project meetings, document outcomes, and follow up on action items.
Manage budget tracking, reporting, and forecasting in Jira and Google Sheets.
Support budget development, tracking, and reconciliation with VP and Ops Manager.
Partner with finance for real-time budget visibility.
Monitor costs and identify risks or opportunities for savings.
Track KPIs and project data through Anaplan or equivalent tools.
Maintain Anaplan dashboards for forecasting and event scoring.
Administer Jira workspaces, ensuring data accuracy and reporting compliance.
Build dashboards and tools to track KPIs (budget efficiency, process adherence, etc.).
Prepare post-event reports on ROI, engagement, and learnings.
Qualifications & Skills:
4 - 6 years of project management experience in marketing, events, or experiential roles.
Proven record of managing multi-stakeholder global projects.
Proficient in Atlassian (Jira, Confluence)
Strong organization and multitasking abilities.
Excellent English communication skills (written and verbal).
Analytical, data-driven approach with actionable insights.
Background in gaming, tech, or entertainment industries preferred.
Self-starter with meticulous attention to detail.
Team-oriented and thrives in fast-paced, global environments.
Passionate about storytelling and creating immersive brand experiences.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Project Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles, CA and varies based on factors such as location and experience.
Location: Los Angeles, United States
Workplace: onsite
ABOUT YOU
We’re looking for an Event Manager to join our global Experiential Marketing team. You’ll lead and support the delivery of world-class events and activations across North America and international regions, ensuring every touchpoint reflects Xsolla’s innovative spirit and commitment to the gaming industry.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead event strategy, logistics, and on-site execution for Xsolla’s North American and select global events.
Support Corporate Events and VIP Events at private venue in Sherman Oaks, CA
Manage merchandise inventory, ordering, and allocation for Americas
Manage sponsorship deliverables and partnerships at industry events.
Source and negotiate with venues and vendors (booth builders, AV, creative production, hotels, etc.)
Maintain and track detailed budgets across multiple currencies and regions.
Collaborate with internal marketing teams to develop event-related campaigns, including landing pages, email marketing, and social media initiatives.
Create and manage event listings on the Xsolla website and registration platforms (e.g., Splash).
Partner with creative teams to brief and deliver event materials, graphics, and branded assets.
Coordinate speaking sessions, panel participation, and content development with internal stakeholders.
Develop pre-event briefings, on-site run-of-show documents, and post-event reports.
Track leads, analytics, and ROI for each event, ensuring timely processing within CRM systems.
Support new event research, sponsorship evaluations, and strategic recommendations for future activations.
Travel internationally as needed to oversee event delivery and represent Xsolla at global industry gatherings.
Qualifications & Skills:
3+ years of experience
in event management or experiential marketing, ideally within the
gaming, tech, or software
industry.
Proven ability to manage
global events
and understand
regional nuances and budgets
.
Strong project management and organizational skills - able to handle multiple simultaneous projects with precision.
Excellent communication and interpersonal skills (written and verbal).
Creative problem-solver with the ability to make quick, informed decisions.
High attention to detail, quality, and brand alignment.
Proficiency with
Google Workspace
; experience with
Atlassian tools (Jira, Confluence)
is a plus.
Familiarity with
event registration and marketing platforms
such as Splash.
Ability to travel internationally and work flexible hours to support global time zones.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Event Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles, CA and varies based on factors such as location and experience.
Location: Palo Alto, CA or Seattle, WA
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
As agents take on bigger jobs, the infrastructure around them matters more. Docker's answer is to give every agent a strong boundary, make its environment and authority reproducible, and let the work run where it makes sense, from a developer's laptop to the cloud. The Docker AI Substrate team brings that foundation to the enterprise: the largest companies in the world, running agents at scale, with the security, reliability, and control they expect from any critical system. We are a small, senior team at the start of that work. As a Staff Software Engineer here, you will shape the architecture, build the core systems, and run what you build.
Locations: Seattle, WA or Palo Alto, CA.
_______________________________________________________________________
RESPONSIBILITIES
- Design and build the systems that deploy, release, and operate Docker's agentic platform for enterprise customers, in Go and on Kubernetes.
- Make the platform run consistently across cloud providers and environments, with the security, identity, and network boundaries enterprises require.
- Own the release and supply chain path so every deployment is reproducible, verifiable, and trusted.
- Run what you build: production ownership, on-call, SLOs, incident response, and the operational tooling that keeps it boring.
- Set technical direction with the team's architect and engineering leadership, and work with partner teams across runtime, developer experience, identity, and observability.
- Raise the bar through design review, testing discipline, and mentorship as the team grows.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- You have built and operated a cloud control and management plane. Software that provisions, upgrades, and watches infrastructure for many tenants or environments, in production, with a pager. Experience at a cloud provider, a managed-service vendor, or a platform team that stamps out environments.
- Kubernetes beyond deployment. You have written controllers or operators, understand reconciliation and CRDs, and know why declarative beats imperative at fleet scale.
- Deep in at least one major cloud. Hands-on with compute, networking, identity, and managed services, and able to pick up a second cloud fast.
- Production ownership. On-call, incident response, SLOs, post-mortems. You run what you build.
- Distributed systems design. Fault tolerance, consistency, observability, idempotent reconciliation.
- Go. Professional proficiency. Docker's backend and all of this team's code is Go.
- 10+ years of professional software engineering in infrastructure, platform, or cloud services, with the judgment to set direction for others.
STRONGLY PREFERRED
- Kubernetes resource orchestration and cloud controllers, such as KRO.
- Release engineering and software supply chain: OCI registries, digests, license compliance.
- Private connectivity between cloud accounts: PrivateLink, VPC peering, service endpoints, egress policy.
- OpenTelemetry pipelines with multiple destinations.
- Building managed services.
- Firecracker, microVMs, or other isolated execution environments for untrusted code.
- Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $170,350 – $275,550 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical initiatives end to end, working across services, APIs, data layers, and integration boundaries to deliver complete solutions.
Your primary strength is building reliable backend systems, designing scalable APIs, and shaping cloud native and event driven architectures. You understand how the broader system fits together and can confidently work across frontend and platform boundaries when needed.
Beyond your individual technical output, you function as a technical anchor within your squad. You help drive technical direction, mentor peers, coordinate dependencies, and ensure the team can consistently deliver high quality software without creating unnecessary knowledge silos.
THE DAY-TO-DAY ⚒️
- Own complex initiatives end to end Drive multi sprint technical initiatives from architecture through implementation, production deployment, and ongoing evolution.
- Build reliable backend systems Design and evolve services, APIs, data models, and asynchronous workflows that support complete customer outcomes.
- Work across system boundaries Navigate frontend applications, backend services, data layers, and platform integrations to deliver complete solutions.
- Set technical direction Bring deep backend expertise while shaping architecture decisions and engineering patterns across the broader system.
- Make durable technical decisions Evaluate complex tradeoffs around consistency, performance, reliability, and security, balancing immediate delivery with long term scalability and maintainability.
- Anchor the squad Break down complex work, coordinate technical dependencies, unblock others, and help the team maintain delivery momentum.
- Drive engineering excellence Raise the bar for testing, CI/CD, observability, architecture, code quality, and pragmatic technical debt management.
- Partner across functions Work with Product, Design, QA, SRE, platform teams, and engineering groups to translate customer problems into reliable solutions.
- Level up the team Mentor engineers through architecture discussions, design reviews, code reviews, pairing, and knowledge sharing.
YOUR SUPERPOWERS⚡️
- Engineering depth and breadth Six or more years of software engineering experience, with deep expertise in backend engineering and strong working competency across the broader stack.
- End to end ownership A proven record of owning complex technical initiatives from architecture through production deployment and operation.
- System design expertise Strong understanding of service architecture, APIs, distributed systems, cloud services, and maintainable production software.
- Data modelling and databases Strong experience designing and evolving data models, schemas, and access patterns, with an understanding of relational databases, query performance, indexing, migrations, and data integrity.
- Asynchronous and event driven systems Experience building reliable background processing, messaging, and event driven workflows across services and integration boundaries.
- Production reliability The ability to reason about failure modes, concurrency, retries, data consistency, and performance across services and integration boundaries.
- Technical leadership The ability to guide engineers through uncertainty, establish effective architecture patterns, and raise engineering standards.
- Integration fluency Comfort navigating unfamiliar systems and safely evolving APIs, service contracts, and integrations, including the frontend applications that depend on them.
- Engineering excellence Strong experience with automated testing, CI/CD, observability, monitoring, and pragmatic technical debt management.
- Collaborative communication The ability to explain tradeoffs, challenge assumptions constructively, and align Engineering, Product, Design, QA, and platform stakeholders.
BONUS POINTS 🌟
- Cloud and event driven systems Cloud native applications using serverless services, messaging, asynchronous workflows, or event driven architecture.
- Infrastructure and delivery Infrastructure as Code, CI/CD pipelines, deployment strategies, or production operations.
- Backend breadth Experience across multiple backend languages, frameworks, or runtime environments, and confidence choosing appropriate tools for the problem.
- Security and tenancy Authentication, authorization, tenant isolation, and secure handling of customer data.
- Frontend competency Working experience with modern frontend frameworks, application state, and API integration.
- Production observability Monitoring, tracing, logging, metrics, incident diagnosis, and performance tuning.
- Technical growth Experience acting as a technical lead or clear progression toward broader Staff level leadership.
OUR STACK 🛠️
- Backend and platform systems include Node.js, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational databases, CI/CD, and modern observability tooling. Frontend applications include Angular and modern web technologies.
- You do not need deep expertise in every technology we use. We are looking for deep backend expertise, strong software engineering fundamentals, and confidence applying your experience across languages, frameworks, and system boundaries.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Berlin Office; Bosnia; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
As a Senior Customer Success Manager (High-Touch) for the German-speaking market, you will be the trusted post-sales partner for some of n8n’s most strategic enterprise customers. With a deliberately small book of business, you go deep: you learn each customer’s business, build relationships across their organization, and turn product usage into measurable outcomes and clear ROI.
You will own retention and expansion for your accounts, running a tight operating cadence of kickoffs, success plans, health checks, QBRs and renewals, while proactively managing risk and escalations.
In close partnership with Support, Solutions Engineering, Product and Sales, you turn technical success into durable revenue.
WHAT YOU’LL BE DOING
- Own a small book of n8n’s largest, most strategic enterprise customers in the German-speaking market, acting as their primary post-sales partner across onboarding, adoption and renewal
- Build an account strategy for each customer and a footprint across their organization, from IT and engineering teams to senior business and executive stakeholders
- Own retention and expansion targets, driving renewals and growth (upsell/cross-sell) in partnership with Account Executives
- Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities and measurable outcomes
- Drive onboarding and enablement for technical and business audiences, unblocking implementation and accelerating time-to-value
- Run a strong operating cadence (health checks, exec syncs, QBRs), using usage and health data to proactively spot risks and manage escalations
- Quantify and communicate business value throughout the lifecycle, building ROI narratives tied to adoption, outcomes and impact
- Partner closely with Support, Solutions Engineering and Product to resolve blockers quickly and deliver a seamless customer experience
- Provide structured, actionable customer feedback to Product and Engineering, and share what you learn with the wider CS team
REQUIREMENTS
🗣 German native speaker: You are a native German speaker with fluent business English, and you are based in Europe (Germany ideal; willing to travel to customers)
🤝 Senior Enterprise Customer Success experience: You’ve owned a small, strategic book of enterprise SaaS customers, going deep on each account, and can run kickoffs, onboardings and QBRs end-to-end
💼 Revenue ownership: You’ve carried a retention and/or expansion target, know your KPIs, and have a track record of renewals and growth
💻 Technical acumen: You lean toward the technical end of the CSM spectrum and can confidently engage with IT/engineering stakeholders (APIs, integrations, auth basics, environments), and you know when to bring in Support.
🏭 DACH enterprise experience: You’ve worked with large German-speaking enterprises (e.g. automotive, manufacturing, retail)
📊 Commercial acumen & value mindset: You translate product usage into measurable outcomes, ROI and executive-ready business cases
🧭 Account strategy & operational rigor: You build account plans, a clear operating cadence and a footprint across large organizations, keeping stakeholders aligned with structure and follow-through
🤝 Senior stakeholder management: You communicate crisply with both builders and executives and are known for building durable, high-trust relationships
🌱 Builder mindset: You enjoy taking ownership and making an impact in fast-changing environments
Nice-to-haves
🤖 Automation + AI curiosity: You’ve used automation/AI tools (or iPaaS/workflow platforms) and can bring ideas that improve customer value realization
🧩 Familiarity with n8n or similar tools: Prior exposure to workflow automation/integration platforms helps you ramp faster
🚀 Startup/scale-up experience: You’ve operated in high-growth environments and enjoy “build the plane while flying it” work
🎓 Technical or STEM education: Degree or equivalent training in a technical field is a plus (Computer Science, Engineering etc.)
🌍 Multi-region experience: You’ve worked with global enterprise accounts across EMEA/US time zones and complex stakeholder groups
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: International
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
Dexis is seeking
a Honduras-based Program Manager
to lead implementation of a U.S. Department of State-funded program in Honduras supporting citizen security, counternarcotics, border security, and criminal deterrence. The program will provide travel, logistics, procurement, training, and operational support to Honduran law enforcement and justice-sector institutions.
The position will coordinate closely with INL program staff and the Grants Officer Representative (GOR). The program requires management of training, travel, logistics, procurement, operational support, and vehicle-maintenance activities across Honduras and, where required, international travel. The ideal candidate combines strong international program management with hands-on expertise in
travel and event logistics, procurement, financial controls, U.S. Government award compliance, vendor management, and security-sensitive operations
. This position is contingent upon award.
Responsibilities:
Provide day-to-day leadership for program implementation, ensuring activities remain aligned with the approved scope, work plan, budget, and program objectives.
Serve as a principal operational interface with INL program staff and the GOR for program implementation.
Establish efficient systems for receiving, reviewing, tracking, executing, and closing training, travel, logistics, procurement, and operational-support requests.
Oversee domestic and international travel support, including airfare, lodging, ground transportation, travel documentation, insurance, registration or tuition fees, and participant travel advances.
Oversee logistical support for training, conferences, and other INL-sponsored events, including venue arrangements, audiovisual services, transportation, and participant support.
Oversee procurement or rental of mission-essential items and services, which may include communications equipment, field gear, medical supplies, fuel, maintenance services, and specialized transportation.
Lead or oversee compliant procurement of goods and services required for training and operations.
Develop and manage a reliable vendor network for air travel, hotels, transportation, venues, materials, equipment, and other services.
Ensure activities and expenditures comply with award requirements and applicable U.S. Government regulations.
Coordinate required Leahy vetting processes and ensure applicable participants receive approval before U.S. Government-supported activities.
Manage program work planning, budgets, deliverables, documentation, and reporting.
Coordinate support for Honduran law enforcement and justice-sector partners, including specialized units and third-country advisors.
Oversee performance monitoring, including required quarterly reporting through INL’s DevResults system.
Identify and manage operational, financial, and security risks throughout implementation.
Qualifications
:
Bachelor's degree in international development, business administration, public administration, logistics, supply-chain management, international relations, or a related field.
5+ of progressively responsible experience managing international logistics, operations, or related programs, including significant program-management, travel coordination, and administrative management responsibility.
Significant experience managing complex international programs, preferably involving law enforcement, justice-sector support, logistics, or security assistance.
Strong experience with project operations, procurement, budgeting, compliance, and stakeholder coordination.
Experience managing U.S. Government-funded programs strongly preferred.
Excellent English and Spanish communication skills preferred.
Must have the ability to live and work in Honduras. No sponsorship or relocation will be provided.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: San Francisco; United States; New York
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs' growth in Fortune 500 and large-scale enterprises across the United States. Our ideal candidate is passionate about the transformative possibilities of AI voice technology, and eager to act as a strategic partner - enabling organizations to leverage our industry-leading models and product to reimagine their customer experience, internal workflows, and monetization strategies.
In this role you will:
1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals
2. Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency
3. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends
4. Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more
5. Develop and execute account strategies to expand ElevenLabs’ presence within key enterprise verticals (e.g., healthcare, government, finance).
6. Partner closely with customer success and solutions engineering to ensure smooth onboarding and expansion of accounts.
7. Serve as a trusted advisor to clients, educating them on emerging trends in generative AI, voice interfaces, and conversational agents.
Requirements
- 7+ years of quota‑carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API‑driven platforms.
- Proven success closing seven‑figure deals and managing complex sales cycles with multiple stakeholders.
- Deep understanding of enterprise procurement and legal processes, with ability to accelerate deal velocity.
- Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value.
- Strong executive presence and ability to build relationships at the C‑suite and board level.
- Comfort operating in an early‑stage, high‑growth environment, including building new playbooks and iterating quickly.
- Passion for voice and audio AI and how it can unlock transformative value for customers.
- A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale
Location
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Brazil, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is an American memorabilia manufacturer primarily known for producing yearbooks and class rings for high schools and colleges. The company has also expanded its portfolio to include photobook products for Disney’s PhotoPass photography service at theme parks and resorts.
Headquartered near Minneapolis, with operational offices in Owatonna, Minnesota, the company has facilities throughout the United States.
What You’ll Do
Design, develop, maintain, and review backend applications and services using Java and Spring Boot.
Build and maintain RESTful APIs and scalable backend solutions.
Develop and support applications based on microservices architecture.
Collaborate with cross-functional teams to analyze requirements, design technical solutions, and deliver new features.
Participate actively in technical discussions, presentations, architecture decisions, and backend development initiatives.
Work with Kafka for event-driven and distributed application architectures.
Work with PostgreSQL, including designing and optimizing complex SQL queries.
Implement and maintain data persistence using JPA.
Troubleshoot application issues, identify root causes, and implement effective solutions.
Analyze and improve application performance, scalability, and reliability.
Contribute to code reviews and provide constructive feedback to maintain high engineering standards.
Follow SDLC and CI/CD processes and contribute to continuous improvement of development and deployment practices.
Work collaboratively within an Agile team, contributing to a fast-paced environment where ideas, feedback, and continuous learning are encouraged.
What You Bring
Professional experience with Java, with strong hands-on expertise in Spring Web, Spring Boot, REST APIs, application security, and microservices architecture. Solid understanding of software design patterns, troubleshooting, and problem-solving is required.
Strong experience working with Kafka, Elasticsearch or SOLR, AWS, JPA, and PostgreSQL, including the ability to write and optimize complex SQL queries.
Proficiency with modern development and engineering tools, including IntelliJ IDEA, Git (GitHub/GitLab), JIRA, Docker, and Maven, along with an in-depth understanding of SDLC and CI/CD processes.
Availability to work until 3:00 PM CST.
Nice to have
Experience working in e-commerce environments.
Experience with Broadleaf Commerce is highly preferred.
Experience working with large-scale, distributed backend systems.
Familiarity with event-driven architectures and cloud-native application development.
English level
Upper-Intermediate English proficiency
Work Type:
Remote
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
seniorГеография найма не уточнена
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
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УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
География найма не уточнена
УдалённоseniorСША; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоSan Francisco; United States; New York; This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required