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Location: Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a software developer to focus on dqlite, our distributed SQLite database which uses our own Raft library for establishing consensus and replication. Dqlite is available as a pure C library or through a Go package that we also maintain, and we intend to provide bindings for Python and other languages. You will design and implement enhancements to the libraft, dqlite and go-dqlite components which we consume in MicroK8s, LXD and other projects. Work includes development in those pieces of software as well as responding to issues and user inquiries. This is an excellent opportunity for someone who wants to have a meaningful impact on modern computing technologies. Canonical offers a fast-paced team environment and a career full of learning and development opportunities. Location : This is a remote position available in EMEA What you will focus on Design and implement features across dqlite Debug and fix issues encountered by your users Improve Jepsen tests, traditional HA database automated testing and stress tests Participate in our engineering process through code and architectural review Engage with the open source community and commercial partners What we are looking for in you Experience with distributed systems (preferably with Raft) Good C programming experience Solid understanding of asynchronous programming and concurrency patterns a plus Capacity to learn quickly about new systems and techniques Strong written and verbal communication skills Bachelor’s or equivalent in Computer Science, STEM or similar degree What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home Based - APAC; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Engineering Manager - Python and K8s that is passionate about building a world-class devops culture in corporate information systems. We are confident that we can dramatically improve the experience of running complex business operations - and then we can help our customers embrace those new techniques and products. Traditionally, IS is an inward-facing operation. We would like to transform our IS team into an extension of the product engineering capability at Canonical. Our internal workloads are in many cases the same open source workloads that our customers want to operate. This team will productise those workloads for real-time automated operations on Kubernetes. As an engineering manager you’ll lead a team in your local time zone, focused on the business workloads that make Ubuntu, Canonical, and our various services highly available around the planet.You will be responsible for sound software architecture and best practices in software quality, testing and documentation.Technical leadership experience and a background in software engineering are prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution. What you’ll do You’ll lead a team focused on productising business workloads You will build and manage a regional team of engineers You'll develop your team through coaching, mentoring, and feedback You will demonstrate sound engineering by directly contributing toward your team’s goals Set reasonable schedules based on considered estimates, with feedback loops for improvement Set and manage expectations with other engineering teams and external stakeholders Advance modern, agile software development practices Maintain a culture of quality and engineering excellence Grow a healthy, collaborative engineering culture in line with the company values Be an active part of the leadership team and collaborate with other leaders in the organisation Work from home with global travel up to 20% for internal and external events Who you are You have experience in Docker and Kubernetes operations You have a software engineering background, with proven Python experience You have experience developing Python frameworks, and understand the importance of stable consumable APIs You love embracing new technologies and pushing the boundaries of what is possible You have an interest in building products that improve how people operate software and infrastructure everywhere You love developing and growing people and have a track record of doing it You are knowledgeable and passionate about software development You have experience working in an agile development environment What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable and growing. We are hiring an Embedded Linux Field Engineering Manager to lead a regionally-focused team of Field engineers in Presales and Professional Services activities, by helping customers with solution architecture, design and delivery. Our Embedded mission is to enable companies to make fleets of very secure connected devices. Canonical provides Ubuntu, Ubuntu Core and a unique Long Term Support, with secure update and management mechanisms. Our customers create mission-critical control systems, gateways and appliances that need to meet stringent quality and security requirements, and we aspire to bring this level of security to the wider consumer electronics and device market. Our Field Engineers are thought leaders helping our customers through their journey toward a more secure and durable solution.. They are accomplished technologists that take a hands-on approach to embedded Linux strategy and delivery. They have a passion to help customers achieve ambitious technical and business goals, and to show how the Canonical approach to open source and connected devices brings best-of-breed thinking to the emerging field of edge compute. They also care to develop their colleagues, helping them deepen their understanding of the technology, their ability to manage time, and their awareness of customer business thinking for continuous improvement and personal development. This career opportunity requires a unique blend of skills. Successful candidates will know Linux well, understand how a distribution works, what are the unique challenges of Internet Of Things, and will also carry team building and management skills. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also team drivers that take pride in team and company wins. Location: This is a globally remote role, running a team in one of three Geos, Americas, EMEA or APAC. You will therefore need to be located in one of those three Geos to manage that specific team that spans few timezones from you The role entails Leading and developing a team of Field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services Planning and driving progress on agreed goals and projects Partnering with the leadership team Developing and championing engineering excellence and organisational practices Coaching, mentoring, and offering career development feedback Solving customer problems by promoting our technologies and being a trusted advisor Working remotely in a single major time zone Identifying and measuring team health indicators Implementing disciplined engineering processes Representing your team and product to stakeholders, partners, and customers Providing market feedback to Product and Engineering teams, and being a critical part of Ubuntu’s future What we are looking for in you Exceptional academic track record from both high school and university Undergraduate degree in in Computer Science or or a compelling narrative about your alternative chosen path Extensive embedded Linux experience - Yocto or other Extensive Linux experience - Debian or Ubuntu preferred Ability to manage a small team Experience with customer engagements Professional written and spoken English Excellent interpersonal skills, curiosity, flexibility, and accountability Result-oriented, with a personal drive to meet commitments An ability to communicate the business benefits of technology An humble learner and quick study Ability to travel internationally twice a year for company events up to two weeks long Other desirable traits include RTOS experience, additional languages (both the programming and human kinds), and previous experience working in a remote-first, diverse, distributed company. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Home based - Worldwide Job Description Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring an Embedded Linux Field Engineer for Devices/IoT to expand our reach in mission-critical industries such as Automotive, Medical Devices, Industrial Systems, Robotics, and Telco, as well as Consumer Electronics. We are looking for candidates who are accomplished Linux plumbers. If you are someone passionate about Linux, who knows the plumbing of the OS inside and out, who is proficient with distribution packaging, software design, system debugging, and bringing customer's ideas to life, then please keep on reading - this may be a uniquely exciting opportunity for you. The server edition of Ubuntu is already very widely used in connected devices and industrial PC's. Our edition of Ubuntu tailored for IoT, called Ubuntu Core, represents the state of the art in security and resilience for high end appliances and equipment. Our customers include global brands in consumer and industrial electronics as well as automotive and robotics. We continue to expand our range of offerings to bring our security, management and developer experience to the smallest Linux environments and devices. We recently added a real-time Linux capability and are working towards a range of certifications for these offerings. Together, this portfolio is Linux reinvented for optimal reliability, security, developer productivity and footprint. This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, EFI, Secure Boot, firmware, OS Distribution packaging and generally speaking embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also dedicated team players that take pride in team and company wins. We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true. What your day will look like Engage customers during presales to gather requirements and explain our technology Elaborate solutions to be proposed to prospective clients Participate to the delivery of select projects related to Embedded Linux Convey market requirements to key stakeholders in our organization, and sometimes participate to the development or refining of generic solutions to unlock market potential Be both a customer advocate and a trusted advisor to Canonical What we are looking for in you Bachelors degree in Computer Science or related technical field Extensive Linux experience - Debian or Ubuntu preferred Distribution / Packaging experience (deb, rpm, ...) Solid embedded Linux experience (Yocto, Buildroot...) Fluency in at least one of Golang, Python, C, C++, or Rust Professional written and spoken English in addition to the local language Excellent communication and presentation skills Result-oriented, ability to multi-task A personal drive to meet commitments An humble learner and quick study Albeit many projects can be done remotely, the successful candidate will be willing to  travel up to 30% of the time for customer meetings, company events, and conferences For positions in Japan and Korea, the successful candidates will also be able to speak and write the local language at a professional level. Additional skills that you might also bring Experience with customer engagements a plus, but not a requirement What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. We built Metabase because existing tools for business intelligence didn’t feel like things we wanted to use. We wanted faster, simpler ways to ask questions about data, and wanted to strip away the colder feel of most Enterprise software. Folks seemed to agree, and now Metabase is used daily by tens of thousands of companies to give people in all sorts of roles access to insights they wouldn’t have otherwise had. None of this could happen without our user interface and that’s where you come in. We’re looking for someone with strong product sensibilities, extraordinarily good frontend skills, and solid software engineering fundamentals to join our team to advance the state of the art in our product and our industry.   We are hiring for multiple Engineering Manager positions. You Will Directly manage a team of engineers and help them ship features that delight Metabase users. Work closely with Product, Design, and Success teams to plan and execute on the product roadmap, balancing feature development, tech improvements and bug fixes. Coach individuals, tune processes, remove obstacles, and optimize the environment to continuously increase the speed of iteration. Be technical, deeply understand the problems the team is solving and make decisions within that context. Hire, onboard, and nurture top-level engineering IC talent. Skills and Experience Strong written and verbal communication, with a bias to written communication to support async processes in a fully remote and distributed team. 2+ years of engineering management experience or equivalent (you can demonstrate skill at key aspects of building and improving an engineering team, and supporting and developing people's careers). Ability to debug project execution to identify issues and changes to one or more of people, process, and project scope. Strong product sensibilities - you can critically navigate product proposal docs and Figma designs and translate them to engineering requirements that span the Metabase product stack, and identify and mitigate risks to building them. Strong technical background in one of: Clojure or Frontend (React + Typescript) ecosystems. Main attributes we look for in candidates Outcome focused, with the ability to ship code by removing obstacles and making decisions. Highly technical - can fluently read code, tech design docs, can engage in technical discussions that make the technical artifacts better, can provide constructive technical feedback, and is very close to the implementation details Use their technical understanding to make decisions regarding project execution and delivery. Problem decomposition to reduce risk, increase surface area for feedback and to be able to continuously adjust plans taking reality into account. Ability to coach and grow engineers, especially in a low structure environment without formal titles and well-defined career ladders. Why should you consider Metabase We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come. We are open source and you can check out the code to see what exactly we do. Look at our roadmap to see what we plan to build next! The problems we face are genuinely interesting and aren’t trivial. Data influences so much of our world but isn’t that easy to interact with or understand. You’ll make tools that people rely on for their real jobs. The business is growing and so is the company! We're a fully remote global team (in 30 countries and growing). We get things done asynchronously with plenty of uninterrupted time and supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that helps you grow. Compensation The US base salary range for this role is $200K–$250K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. And there's so much more to do! We're expanding the product in many directions, and continuously reevaluating decisions we made in the past in order to improve every flow and detail. We want to do that faster and even better, so we're looking for outcome-oriented, seasoned Product Designers to join our core team. At Metabase, design directly drives business success: our customers consistently choose us because of our superior UX — meaning your work will be directly responsible for our growth. Product designers at Metabase are part of a centralized team, working closely with small teams of engineers to design and ship beautiful, simple solutions from beginning to end. We have a unique design culture: We focus on solving root problems rather than applying superficial fixes We care more about a solution “feeling” right than rigidly adhering to “consistency” We ship iteratively and value real-world outcomes over “perfect” process or glossy internal artifacts Recent projects our designers have tackled include: Creating a completely new Documents feature Envisioning a new way to view, compare, and explore metrics Creating patterns and surfaces for LLM-based SQL generation, natural language queries, and asynchronous agentic work Responsibilities Deliver end-to-end design solutions that are truly elegant, beautiful, fun, and simple. Push back on complexity creeping into the product. Use a variety of mediums to communicate what could or should be done, whether it’s LLM-generated prototypes, writing, Figjam diagrams, or high fidelity concepts and solutions. Pull on engineers and product thinkers to ensure understanding of technical constraints and possibilities. Iterate rapidly and broadly in scrappy ways that make abstract ideas tangible and which move conversations forward. Deeply internalize the needs and mindset of our users through insights provided by the broader team. UX research skills aren't needed, but welcome. Profile You think in terms of journeys, not screens. Biased toward building things, not slide decks. Work out-in-the-open instinctively, out of an eagerness to receive feedback, and to riff and iterate with an experienced, skilled team. Thorough and attentive to detail, with a high internal bar for your craft. Strong ability to communicate design decisions and rationales through speaking and writing. Comfortable with asynchronous collaboration, and articulating complex ideas remotely. Skills and experience Depth of experience designing solutions for challenging product problems. Your work will rely on research and analytics, but it will shine because of solid instincts and craftsmanship. Experience designing specifically for large web applications/tools Technical enough to understand at a high level what's happening inside the engineering black-boxes. (If you don't understand the complexity, how can you simplify it?) Bonus Qualifications Experience with LLM-based UI and interaction prototyping Experience with Web development (HTML, CSS, React) Technical background or education (CS degree or similar) Experience building or using developer tools Compensation The US base salary range for this role is $93K–$210K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Remote-North & South America Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Metabase is looking for an Analytics Engineer to support our team.   This role will be a key part of the operations team, using the disparate data sources we have on our customer base, customer onboarding, and community intelligence to better understand our users, their needs and what we should do to better help our customers.   Things you'll do :   - Iteratively refine our data, build models and help spread data throughout the team to enable self-service analytics - Organize our datasets and do complex transforms using SQL & Python. - Dig into data, answer questions - Teach the others on your team to fish - Collaborate day to day with business users, designers, product managers and engineers - A bit of everything from data ingestion, modeling, analysis, science, and story telling.   Things we're looking for :   - Strong data modeling or integration skills - Extremely strong coding skills using SQL (100+ lines of complex SQL queries/models) or Python (1k+ lines of OOP scripts) - Fluency in expressing business processes using models and charts - 5+ years as an analytics engineer, data analyst, data scientist, data engineer or similar role - BS in CS/CE, Math, Economics or equivalent technical degree preferred - Experience a plus: B2B SaaS, dbt, Postgres/Redshift, Fivetran, dlt, dimensional modeling, data engineering, data science (machine learning), LLM/AI - Candidates who operate in UTC-3 -- UTC-8 Compensation The US base salary range for this role is $95.4K–$190K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase.   Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them. What you’ll do Talk to our users to understand their goals and challenges Help customers design and optimize their Metabase implementation Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed. Solve complex problems and troubleshoot customer issues Collaborate with our technical communicators to create educational materials for our customers Serve as the voice of the customer to our product and engineering teams and help drive product development About you Enjoy helping people and solving their problems Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases Strong database and SQL skills Strong technical expertise in at least two of the following areas, including the ability to investigate and diagnose complex technical issues: Designing, developing, and troubleshooting web applications Managing and troubleshooting infrastructure (Docker, AWS, GCP, or similar) Managing, troubleshooting, and optimizing databases Nice to have Experience with Metabase or other BI tools Experience working for an open source product Fluency in multiple languages (this is helpful as our users are worldwide) Why join us? We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected. Every week brings new complex challenges and opportunities to learn.  If you thrive on solving complex problems and enjoy continuous learning, you'll find this role exciting and engaging. You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team. Closing Here’s some quotes from real customers about working with Success Engineering: “The Metabase Success Engineering team is amazing! Outlier in the industry, IMO” “Tony really took the time to understand our issue and explain things with the perfect level of detail. Just brilliant” “Incredible help as always from Luis. Not joking, he’s the best contact we have out of all of the vendors I’ve communicated with. Understanding, courteous and resourceful!” “LeAnn clearly went above and beyond on a bit of an esoteric issue I ran into while casting dates and trying to join questions. We confirmed it was a bug, and I'm hopeful the team will respond quickly to this issue, but I have an exceptionally good interaction with LeAnn and really appreciated her expertise with the product.” “It was awesome: Zoltan suggested a solution I hadn't asked for, or had even expected. And he quickly fixed the issue for me.” We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish) Compensation The US base salary range for this role is listed above, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Tens of thousands of companies use Metabase every day to answer questions about their data. While we seek to become the de-facto self-managed open source analytics software for organizations everywhere, many customers want an ability to use Metabase without worrying about the operational details of self-hosting. That’s why we recently launched our Metabase Cloud product. We’re looking for operations engineers to help build out and run our new and quickly growing ‘Metabase Cloud’ hosted product. You will: Own and operate our application stack and AWS infrastructure to orchestrate and manage our hosted customer instances of Metabase Debug runtime issues across the different levels of our application stack and hosting stack. Develop and build our internal tooling and automation to manage the lifecycle of a hosted Metabase installation, from purchase to deployment, zero-downtime upgrades, and general operational health Continuously improve our automated deployments and testing We're looking for someone who: Is thoughtful and careful Compulsively automates everything and documents it Is able to make solid technical judgements and back them up articulately Has at least 5 years of experience building and operating production infrastructure, ideally on public cloud Strong Kubernetes and AWS experience Strong experience with IaC and Terraform Can write high quality and readable code in a modern language (e.g. Python, Go, etc.) Experience with modern monitoring stacks (e.g Prometheus/Grafana/Datadog) Projects you could work on: Multi-region hosting Automate EKS cluster provisioning Extend our CRDs and Operators Improve the RDS sharding strategy for our multi-tenant platform Unify and improve our CI/CD platforms Collaborate with core application developers on changes to improve our application metrics, deployment speeds and CI integration. Maintain our SOC2 compliance and security posture Compensation The US base salary range for this role is $97K–$200K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)