Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
You see software development and team organization not as a rigid set of rules, but as a craft that deserves better tools. You want to design complex, data-rich productivity platforms where information architecture is a first-class problem, and you want to rethink how humans work alongside AI. If you are a designer who values hands-on craft, hates unnecessary bureaucracy, and wants the autonomy to build a team's design process from scratch, this role was built for you.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 companies rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
YouTrack handles serious complexity – agile boards, backlogs, knowledge bases, helpdesks, and deeply customizable workflows – across teams from two-person startups to global enterprises. We’re at a point where the category's oldest assumptions are worth reconsidering. Issue tracking has relied on the same foundational blocks for years, but AI opens an opportunity to rethink how software can actively help teams get work done.
We need a Lead Product Designer to shape where project management goes next while keeping a massive, mature surface area coherent, legible, and a pleasant to use. In this role, you’ll lead a small design team of two designers, own the overall design quality bar across the product, and act as an individual contributor on our hardest, least-charted problems. You’ll build a fresh design process from scratch with the full backing of a team lead who respects craft and values professional judgment.
Day to day, you will:
Shape a point of view on how project management and issue tracking evolve in an AI-native world and turn those concepts into tools people can actually use.
Design how people work alongside AI capabilities in YouTrack, from conversational interfaces to inline assistance and background automation.
Develop interaction patterns for unsettled problems, including surfacing AI confidence, making actions transparent, and keeping users in control.
Prototype and test new concepts quickly, separating ideas that feel clever from those that genuinely reduce friction.
Keep a large, deep product coherent so that boards, helpdesks, reports, and administration feel like a single cohesive engine.
Partner with product management and engineering to shape roadmap priorities from a design perspective, influencing what gets built and why.
What you’ll bring
A deep commitment to craft ownership, holding yourself and your team to high standards without creating bottlenecks.
Comfort building clear, lightweight processes, without turning them into restrictive bureaucracy.
The generosity to share knowledge openly and collaborate across a broad, global design community.
Clarity in your writing and reasoning, with the ability to explain complex design decisions in plain words.
Comfort with ambiguity and a healthy appetite for finding the right questions before designing the answers.
Strong opinions, loosely held, with a clear understanding of when to follow platform conventions and when to break them.
What you’ll need
Successfully led the design of complex, data-rich productivity tools or software systems where information architecture is a primary challenge.
Proven understanding of how modern AI systems operate beyond single-turn prompts, including agentic workflows and multi-step execution.
Experience mentoring and leading other designers, giving clear feedback that lands and raises the bar.
Ability to design unified experiences that cater to small startup teams and large enterprise customers simultaneously.
A portfolio showing a range of work from precise micro-interactions to large-scale information architecture.
What success looks like
Success means earning the trust of your team and peers through sound interaction choices and clear systemic improvements. You will establish a reliable critique rhythm and a structured way of working that helps your designers grow. Within your first few months, delivering clear patterns for our AI capabilities, paying down accumulated UX debt, and ensuring YouTrack remains both deep and remarkably quick on its feet.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work schedule. Enjoy the freedom to work from home or from the office.
Extra time off. More days to relax, recharge, and do the things you love.
Learning and development opportunities. Access to conferences, courses, and language classes.
Relocation support. Assistance to help make your move as smooth and stress-free as possible.
Free meals and snacks. Lunch and refreshments provided to keep you fueled.
Health and wellness. On-site gyms or sports club stipends.
Internal events. Company-wide celebrations and team gatherings.
If this sounds like you, we’d love to hear from you.
#LI-DNI
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Singapore; Tokyo; Seoul; Melbourne; Canberra; Sydney
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an founding HR Operations Manager for APAC, you will establish and scale our HR infrastructure across the region. This role exists to ensure our regional operations run smoothly, seamlessly blending day-to-day compliance, payroll execution, and expansion into new markets.
Working closely with local and international stakeholders, you will own the end-to-end employee lifecycle. Your impact will be felt directly through the design of efficient HR systems, structured onboarding experiences, and accurate multi-country payroll management.
You will act as a practical builder, optimizing everything from everyday employee inquiries to complex vendor management. By bridging legal compliance with a collaborative approach, you will support our regional growth while fostering a compliant and organized workplace.
This role can be relocated in Singapore, Australia, Japan or Korea.
WHAT YOU WILL DO
- Manage and execute monthly payroll for employees and Employer of Record (EoR) staff across the APAC region to guarantee timely, accurate compensation.
- Oversee the onboarding journey, ensuring all contractual elements, labor amendments, and internal HRIS records are systematically completed and updated.
- Resolve day-to-day employee inquiries and coordinate international work visas to support business travel and team mobility.
- Lead HR expansion initiatives when entering new countries, establishing local benefits administration and compliant operations from scratch.
- Optimize regional operations by auditing external vendors, benchmarking payroll providers, and automating manual workflows.
- Implement people-related procedures and best practices that mitigate company risk and align with local labor regulations.
WHAT WE'RE LOOKING FOR
- 8 to 15 years of progressive HR experience, ideally within a high-growth or startup environment.
- Deep expertise in Singaporean labor law and employment regulations, with additional experience navigating multiple APAC markets such as South Korea, Australia, India, or Japan.
- Solid understanding of regional payroll mechanisms, local tax laws, and handling Employer of Record (EoR) frameworks.
- Practical proficiency with modern HR technology, including HRIS and payroll management software.
- A hands-on, builder mindset with a proven track record of turning fragmented tasks into efficient, streamlined workflows.
- Strong communication and problem-solving skills centered on a service-oriented approach to supporting team members.
- Singapore citizenship or Permanent Residency (PR) status, required due to visa constraints for this specific position.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Riyadh, Saudi Arabia
Muller’s Solutions is seeking an experienced
ServiceNow Technical Lead (Facility Management)
to lead the implementation of a ServiceNow-based Facility Management solution for a large enterprise client in Saudi Arabia. The successful candidate will provide technical leadership, solution design, platform configuration, and integration with SAP systems to deliver an enterprise Facility Management solution that supports operational excellence.
Key Responsibilities
Lead the end-to-end implementation of the ServiceNow Facility Management solution.
Design and implement scalable ServiceNow solutions aligned with business and technical requirements.
Configure and customize ServiceNow modules supporting Facility Management operations.
Deliver core capabilities including:
Maintenance Management
Work Order Management
Service Requests
Workplace Support Services
Transportation Services
Telecommunications Services
Inventory Management
Customer Relationship Management
Technical Support
Asset Engineering
KPI & SLA Management
Reporting and Dashboards
Design and oversee integrations between ServiceNow and SAP for:
Vendors
Contracts
Purchase Orders
Service Entry Sheets (SES)
Payment Status
Lead technical design sessions, architecture reviews, and development activities.
Develop and review integrations using REST/SOAP APIs, IntegrationHub, MID Server, and other ServiceNow integration technologies.
Provide technical leadership to developers and implementation teams.
Support solution testing, SIT, UAT, production deployment, and hypercare activities.
Prepare technical documentation, solution designs, and implementation artifacts.
Ensure adherence to ServiceNow best practices, governance, security, and performance standards.
Requirements
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
8+ years of ServiceNow implementation experience.
At least 3 years of experience as a Technical Lead or Solution Architect.
Proven experience delivering end-to-end ServiceNow implementations.
Hands-on experience with ServiceNow Workplace Service Delivery (WSD), Workplace Services, Facility Management, or related ServiceNow modules.
Experience implementing Maintenance, Work Orders, Service Requests, Asset Management, and Workplace Services.
Strong experience integrating ServiceNow with SAP ERP, SAP S/4HANA, and/or SAP Ariba.
Hands-on experience with IntegrationHub, Flow Designer, Script Includes, Business Rules, Client Scripts, REST APIs, SOAP APIs, and MID Server.
Strong knowledge of ServiceNow platform architecture and development best practices.
Preferred Skills
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Application Developer (CAD).
ServiceNow Certified Implementation Specialist (CIS).
Experience with Workplace Service Delivery (WSD), ITSM, ITAM, or CSM modules.
Experience with enterprise reporting, dashboards, KPI, and SLA management.
Experience working on large-scale enterprise implementations.
Strong stakeholder management and communication skills.
Preferred Experience
Experience delivering ServiceNow Facility Management implementations in large enterprise environments.
Experience integrating ServiceNow with SAP procurement and finance processes.
Experience leading technical teams throughout the full project lifecycle from design to go-live and post-production support.
Location: Dhahran, Saudi Arabia; Al Khobar, Saudi Arabia; Al Jubail, Saudi Arabia; Dubai, United Arab Emirates; Riyadh, Saudi Arabia
We are looking for an experienced Innovation Consultant to help drive innovation initiatives across the organization. The ideal candidate will facilitate design thinking workshops, identify business opportunities, and work with cross-functional teams to develop innovative digital solutions and proof-of-concepts (POCs).
Key Responsibilities
Lead innovation and ideation workshops using design thinking methodologies.
Collaborate with business and technical teams to identify innovation opportunities.
Develop and validate digital proof-of-concepts (POCs) and prototypes.
Facilitate brainstorming sessions and support creative problem-solving.
Research market trends, emerging technologies, and industry best practices.
Work closely with stakeholders to translate business challenges into innovative solutions.
Promote a culture of innovation, collaboration, and continuous improvement.
Prepare presentations, reports, and recommendations for leadership.
Requirements
Bachelor's degree in Innovation Management, Design Thinking, Business Administration, or a related field.
Minimum
5 years of experience
in innovation consulting, design thinking, digital transformation, or a related role.
Strong understanding of Design Thinking, Lean Startup, and innovation frameworks.
Experience facilitating workshops and managing innovation projects.
Excellent communication, presentation, and stakeholder management skills.
Strong analytical and problem-solving abilities.
Experience working with cross-functional teams in a fast-paced environment.
Dhahran, Saudi Arabia; Al Khobar, Saudi Arabia; Al Jubail, Saudi Arabia; Dubai, United Arab Emirates; Riyadh, Saudi Arabia
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the U.S. or Canada. Residents of Quebec are not eligible for this role.
At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence.
The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.
We’re looking for a Senior-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative.
Key responsibilities:
Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration.
Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production.
Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability.
Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.
What we're looking for:
Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision.
AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset.
Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined.
Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
Requirements:
Experience with LLMs, prompt engineering, and building applications powered by GenAI.
Proven track record of delivering software that made it into production and is actively used by users.
Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
Experience using observability tools to understand and troubleshoot system behavior.
Nice to have:
Experience building or working with agent frameworks or multi‑agent workflows.
Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks)
Experience building tools for data engineering.
In Canada, the Base compensation range for this role is CAD $
164,490 - $197,389
.
Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Riyadh, Saudi Arabia
Job Summary
Muller's Solutions is seeking an experienced
Business Continuity Consultant
to support the development, implementation, and continuous improvement of the organization's Business Continuity Management (BCM) framework. The consultant will work closely with business units and IT teams to ensure critical business operations remain resilient and recoverable during disruptions while aligning with industry standards and regulatory requirements.
Key Responsibilities
Develop, implement, and maintain the Business Continuity Management (BCM) framework, policies, and procedures.
Conduct Business Impact Analysis (BIA) to identify critical business functions, dependencies, and recovery requirements.
Perform business continuity and operational resilience risk assessments.
Develop and maintain Business Continuity Plans (BCPs), Crisis Management Plans, and Disaster Recovery coordination procedures.
Facilitate business continuity awareness sessions, workshops, and training programs.
Plan, coordinate, and execute business continuity exercises, tabletop simulations, and disaster recovery tests.
Evaluate test results and recommend improvements to strengthen organizational resilience.
Collaborate with business stakeholders, IT, information security, and third-party vendors to ensure continuity requirements are addressed.
Monitor compliance with organizational policies, regulatory requirements, and international standards such as ISO 22301.
Prepare reports, dashboards, and documentation for management and audit purposes.
Support internal and external audits related to business continuity and resilience.
Recommend continuous improvements to enhance business continuity capabilities.
Requirements
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Business Administration, Risk Management, or a related field.
8–10 years of experience in Business Continuity Management, Operational Resilience, Risk Management, or related disciplines.
Strong knowledge of Business Continuity Management lifecycle and best practices.
Hands-on experience conducting Business Impact Analysis (BIA) and Risk Assessments.
Experience developing and maintaining Business Continuity Plans (BCPs).
Familiarity with Crisis Management and Disaster Recovery concepts.
Strong understanding of ISO 22301 Business Continuity Management Systems.
Excellent analytical, communication, documentation, and stakeholder management skills.
Preferred Certifications
ISO 22301 Lead Implementer or Lead Auditor
Certified Business Continuity Professional (CBCP)
Certified Business Continuity Manager (CBCM)
ISO 31000 Risk Management (preferred)
Project Management certification (PMP or PRINCE2) is a plus.
Preferred Skills
Strong problem-solving and analytical abilities.
Experience working with cross-functional teams and executive stakeholders.
Ability to manage multiple initiatives in a fast-paced environment.
Excellent presentation, facilitation, and report-writing skills.
Experience within government, financial services, telecommunications, or large enterprise environments is an advantage.
Location: port of spain, Trinidad and Tobago
EnerMech provides integrated solutions for complex energy projects worldwide, combining best-in-class equipment and cutting-edge technology that supports the entire asset life-cycle, along with decades of unrivaled expertise.
Every move we make is intentional, ensuring energy infrastructure runs smoothly and efficiently. Guided by our values and foundational principles we drive positive impact, delivering seamless, transformative solutions that get it right first time.
At EnerMech, our vision is clear and ambitious: to be the leader in specialist technical solutions across all markets, sectors, and regions we engage with.
We are committed to optimizing performance, boosting reliability, and enhancing efficiency. Our mission is simple: to work in partnership with our customers to safely provide specialist technical solutions for energy and infrastructure assets globally.
Role Overview
Account Lead will manage the successful delivery of contracted services for assigned client accounts within our Lifting Solutions O&M business. This role is responsible for ensuring safe, high-quality, efficient, and commercially effective service delivery across client operations, including personnel, equipment, maintenance, project execution, reporting, and customer relationship management.
The Account Lead will serve as a key point of contact between EnerMech and the client, ensuring contract requirements are met while identifying opportunities to improve service delivery, strengthen client relationships, and support business growth.
Key Responsibilities:
Manage the day-to-day delivery of assigned client contracts, including core crew, ad hoc support teams, equipment, maintenance, and project requirements.
Ensure EnerMech meets client expectations for safety, quality, service delivery, commercial performance, and operational excellence.
Build and maintain strong working relationships with client stakeholders, asset teams, technical teams, and internal EnerMech departments.
Support client planning meetings, mobilisation readiness, gate compliance, maintenance planning, and operational coordination.
Lead and manage contract-specific KPIs, client reporting, monthly reporting, QPRs, FPALs, and performance reviews.
Coordinate sales enquiries, mobilisations, demobilisations, aged debt, equipment requirements, client meetings, planning, and technical support.
Provide first-line technical support and coordinate client requirements, including breakdowns and urgent operational needs.
Liaise regularly with offshore and site-based crews regarding maintenance, operations, planning, and service delivery.
Travel offshore as required to conduct audits, management visits, and surveys.
Maintain contract maintenance records, routines, corrective actions, and scheduling within client maintenance management systems.
Monitor maintenance backlog and immediately escalate any safety-critical maintenance concerns to the client and internal technical authority.
Review and approve contract-related CTRs, work packs, invoices, and other documentation as the Contract Representative.
Ensure NAV and internal systems are used effectively to track, manage, and report business performance.
Manage work in progress, aged debt, accounts payable, invoicing, and contract financial performance.
Develop annual OPEX and CAPEX budgets for assigned contracts.
Coordinate incident investigations, root cause analysis, and corrective action closeout.
Support employee relations, performance management, development, and resourcing activities in partnership with HR.
Promote EnerMech’s wider capabilities to add value, resolve client issues, and support business growth.
Maintain accurate business forecasts associated with assigned contracts.
Support annual and five-year crane plans and budgets where applicable to the Cranes business line.
Requirements
Demonstrable experience managing and delivering services within an offshore, industrial, oil and gas, or energy-related environment.
Proven experience leading operational teams and supporting client organizations while maintaining high standards of safety, quality, and service delivery.
Strong commercial awareness with experience managing budgets, work in progress (WIP), aged debt, invoicing, and overall contract performance.
Experience coordinating offshore personnel, technical teams, maintenance activities, and client stakeholders.
Working knowledge of applicable industry legislation, safety case requirements, major accident hazard management, and relevant regulatory standards (e.g., DCR, PFEER).
Experience with maintenance management systems, business reporting tools, CTRs, work packs, and contract administration processes.
Mechanical Engineering degree or relevant technical qualification preferred; equivalent industry experience will also be considered.
Experience within lifting, cranes, mechanical services, offshore maintenance, or asset integrity environments is highly desirable.
Valid offshore survival certification and offshore medical certification are required.
Strong leadership, communication, and relationship management skills with the ability to influence stakeholders at all levels.
Demonstrated ability to identify opportunities for continuous improvement, challenge traditional thinking, and drive operational excellence.
Strong planning, organizational, and problem-solving abilities with a proactive and customer-focused approach.
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia; Al Khobar, Saudi Arabia; Yanbu, Saudi Arabia
The
IBM Maximo EAM Functional Specialist
is responsible for administering, configuring, supporting, and enhancing the IBM Maximo Enterprise Asset Management (EAM) system. The role provides technical support, develops workflows and reports, manages system integrations, troubleshoots issues, and collaborates with business users and IT teams to ensure reliable and efficient asset management operations.
Key Responsibilities.
Administer, configure, and support IBM Maximo 7.x applications.
Troubleshoot Maximo, IBM HTTP Server, and integration-related issues.
Develop and maintain Maximo workflows, roles, actions, and action groups.
Create and maintain BIRT/Actuate reports and Cognos integration.
Perform data migration using MDL, GDL, SQL, and PL/SQL.
Configure and support Maximo Integration Framework (MIF) interfaces.
Prepare technical documentation and system configuration guides.
Collaborate with users, vendors, and IT teams to deliver system enhancements and resolve issues.
Requirements
Bachelor's degree in Computer Science, Software Engineering, or a related field.
6 years of IT experience, including at least 5 years with IBM Maximo.
Strong experience in Maximo 7.x installation, configuration, and administration.
Knowledge of Maximo workflows, MIF, BIRT, Cognos, and WebSphere.
Experience with Microsoft SQL Server, IBM DB2, SQL, and PL/SQL.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent written and verbal communication skills in English.
IBM Maximo 7.x certification is preferred, with the ability to work in a multicultural environment.
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia; Al Khobar, Saudi Arabia; Yanbu, Saudi Arabia
Location: Lisbon, Portugal
About the Role
iCapital is looking to hire an Associate to join the Hedge Fund Finance team. This role is hands on with operational responsibility for servicing hedge and private equity fund of fund and access fund vehicles (the “funds”) in conjunction with third-party administrators. This position will manage all fund accounting and financial reporting to investors, including capital activity, partner capital statements, annual audited financials, and tax deliverables.
Responsibilities
Build and maintain relationships with underlying fund managers, fund administrators, and distributors.
Design and implement processes and procedures for servicing the funds. Work in close partnership with the management team to enhance and automate key processes, and to develop and enhance product, management, and other reporting, targeting both efficiency and scale.
Work closely with Investor Relations, Product, Legal and Compliance, Technology, Sales, and Marketing teams to support fund operations.
Participate in new fund structuring, setup, and onboarding.
Review feeder fund draft documents (LPA/PPM) as well as underlying fund operational questionnaires prior to fund launch. Provide feedback to internal legal or fund origination teams if there is anything that should be considered from a fund finance perspective.
Provide oversight of fund administrators and other service providers, such as auditors, tax service providers, and custodians.
Monitor cash positions and liquidity of investments, reconciliations, and manage cash reserves.
Determine subscription/commitment sizes to underlying funds and conduct analysis on feeder fund expenses.
Run accounts payable and expense allocation processes.
Oversee monthly / quarterly feeder fund NAV and statement issuance by the team/administrator and track KPIs.
Review and sign-off on capital calls, distributions, cash analysis, investor allocation files, and notices prepared by third party admins
Define, update, and maintain operating policies and procedures.
Liaise with funds’ custodian and funds’ bank, as well as other counterparties as needed.
Work with counsel and CCO to ensure general compliance with fund docs as well as regulatory filings and requirements such as SEC and FINRA.
Fulfill ad-hoc tasks as required by the team and different parts of the organization.
Qualifications
Bachelor’s degree in accounting, finance, economics, statistics, or another business-related field
3-5 years of fund accounting, fund administration, or finance operations experience. A focus on alternative investment funds including fund-of-funds and feeder funds is preferred
Passion for the application of innovative technology
Advanced accounting skills and experience within an audit framework is preferred
Advanced Excel skills
Demonstrated capacity and willingness to work within a close team structure on all tasks
Excellent organizational skills and attention to detail with ability to see the big picture
Proven ability to multi-task and work both independently and as a team player in a fast-paced, demanding environment
Strong verbal, written, and interpersonal communication skills
Eager to learn new topics and work in an evolving business environment
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 4 days a week with the flexibility to work remotely 1 day ( Friday).
Benefits
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: Riyadh, Saudi Arabia
The Senior Transportation Planning & Traffic Safety Engineer is responsible for leading transportation planning and traffic safety initiatives, ensuring compliance with international engineering standards and best practices. The role involves conducting technical reviews, supporting traffic engineering studies, and coordinating with internal stakeholders and government authorities to enhance road safety and traffic mobility.
Experience
The ideal candidate must have a minimum of
10 years of relevant experience
, primarily in:
Transportation Planning
Traffic Engineering
Traffic Safety Engineering
Key Responsibilities
The selected candidate will be responsible for, but not limited to, the following:
Liaise with company representatives and government authorities to support and implement traffic and transportation safety improvements.
Serve as the technical lead for traffic safety engineering assignments and provide technical guidance, supervision, and mentorship to junior engineering staff.
Review and develop scopes of work for transportation-related studies and projects, including:
Road Safety Audits (RSA)
Traffic Impact Studies (TIS)
Temporary Traffic Management (TTM) Plans
Other transportation engineering and traffic safety studies
Provide technical support and engineering recommendations to internal and external stakeholders to improve traffic operations, mobility, and road safety.
Review roadway designs, engineering specifications, and proposed infrastructure improvements within and surrounding company facilities, ensuring compliance with applicable industry standards and best practices.
Prepare technical reports, engineering studies, meeting minutes, correspondence, presentations, technical notes, and other project documentation.
Support the continuous development of the Traffic Safety Services Engineering team by establishing technical training programs, promoting knowledge sharing, and improving engineering processes and best practices.
Technical Requirements
The candidate must demonstrate strong technical expertise in:
Highway Design
Transportation Planning
Traffic Engineering
Traffic Safety Studies
Road Safety Audits
Traffic Impact Assessments
Temporary Traffic Management
Traffic Operations and Mobility Analysis
Required Skills
Thorough knowledge of international transportation engineering standards and guidelines, including:
AASHTO Green Book
Highway Capacity Manual (HCM)
Highway Safety Manual (HSM)
Manual on Uniform Traffic Control Devices (MUTCD)
Institute of Transportation Engineers (ITE) Guidelines
Federal Highway Administration (FHWA) Standards and Guidelines
Excellent analytical, problem-solving, and technical evaluation skills.
Strong written and verbal communication skills with the ability to prepare high-quality engineering reports, technical specifications, presentations, and professional correspondence.
Ability to effectively coordinate with multidisciplinary teams, government agencies, consultants, and contractors.
Education
Bachelor's degree in
Civil Engineering
or related with specialization in
Transportation Planning and Traffic Engineering
. A Master's degree in Transportation Engineering or a related discipline is preferred.
Professional Certifications (Mandatory)
The candidate must hold at least one of the following professional certifications or licenses:
Professional Engineer (PE)
Professional Traffic Operations Engineer (PTOE)
Professional Transportation Planner (PTP)
RoSPA Road Safety Certification
Road Safety Professional (RSP)
Equivalent internationally recognized professional certifications will also be considered.
Location: Palo Alto; New York; San Francisco; Montréal
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
At Mistral, you’ll build and support the infrastructure behind sovereign AI. As a Site Reliability Engineer in the Fleet team, you’ll work at the intersection of frontier models, products, and compute, ensuring our large-scale Linux environments, cloud systems, and AI workloads run reliably. This role is about more than just systems, it’s about enabling customers to leverage Mistral’s sovereign AI solutions with confidence, while helping us evolve toward modern, cloud-native technologies.
What You Will Do
- Own and operate the infrastructure powering Mistral’s sovereign AI, including Linux environments, cloud systems, and AI workloads.
- Troubleshoot and resolve incidents to ensure high availability, performance, and security for our models, products, and compute platforms.
- Collaborate with research, product, and infrastructure teams to align systems with AI and customer needs.
- Provide technical support to customers and internal teams, diagnosing issues, guiding solutions, and ensuring smooth operations.
- Explore and contribute to modern cloud-native technologies, including Kubernetes and GPU orchestration, as we evolve our sovereign AI platform.
What We're Looking For
- Strong Linux system administration experience at scale.
- Proficiency in Slurm and/or Kubernetes to manage workloads effectively.
- Familiarity with distributed storage, high performance networking, cloud security, or GPU/AI/ML workloads is a plus.
- Customer-focused mindset: Ability to diagnose, explain, and resolve technical issues for users leveraging Mistral’s AI solutions.
- Pragmatic, collaborative, and hands-on - you thrive at the intersection of AI, infrastructure, and customer success, and are eager to drive modernisation in a fast-evolving landscape.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris; Stockholm; Madrid; Amsterdam; London; Berlin
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
At Mistral, you’ll build and support the infrastructure behind sovereign AI. As a Site Reliability Engineer in the Fleet team, you’ll work at the intersection of frontier models, products, and compute, ensuring our large-scale Linux environments, cloud systems, and AI workloads run reliably. This role is about more than just systems, it’s about enabling customers to leverage Mistral’s sovereign AI solutions with confidence, while helping us evolve toward modern, cloud-native technologies.
What You Will Do
- Own and operate the infrastructure powering Mistral’s sovereign AI, including Linux environments, cloud systems, and AI workloads.
- Troubleshoot and resolve incidents to ensure high availability, performance, and security for our models, products, and compute platforms.
- Collaborate with research, product, and infrastructure teams to align systems with AI and customer needs.
- Provide technical support to customers and internal teams, diagnosing issues, guiding solutions, and ensuring smooth operations.
- Explore and contribute to modern cloud-native technologies, including Kubernetes and GPU orchestration, as we evolve our sovereign AI platform.
What We're Looking For
- Strong Linux system administration experience at scale.
- Proficiency in Slurm and/or Kubernetes to manage workloads effectively.
- Familiarity with distributed storage, high performance networking, cloud security, or GPU/AI/ML workloads is a plus.
- Customer-focused mindset: Ability to diagnose, explain, and resolve technical issues for users leveraging Mistral’s AI solutions.
- Pragmatic, collaborative, and hands-on - you thrive at the intersection of AI, infrastructure, and customer success, and are eager to drive modernisation in a fast-evolving landscape.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have:
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring).
Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end.
Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents.
Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets.
JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues.
ITIL Foundation certification is a plus but not required — practical experience matters more.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you’re passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems.
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have:
Experience with customer/partner-facing incident communications and status page management.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Barcelona
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an Office Assistant Intern to join the team and help us in crafting the high caliber games our fans have come to expect.
Responsibilities
Welcome visitors and support reception tasks.
Handle incoming deliveries, mail, and packages with guidance of the team.
Prepare meeting rooms and keep shared areas tidy and ready to use.
Help monitor office supplies, snacks, and stock levels, and help place orders when needed.
Support basic purchases and order follow-ups, with guidance from senior team members.
Work with the team to coordinate maintenance requests and vendor follow-ups.
Take part in organising internal events and team activities as part of a collaborative team effort
Support basic health & safety compliance tasks.
Respond to employees with office-related questions and requests.
Provide general administrative support to the Studio Operations team, gaining personal experience in office operations.
Requirements
Currently studying or recently graduated in a related field is a plus, but not required.
Well organised, reliable, and eager to learn how to follow up on tasks
Friendly, helpful, and service-minded.
Comfortable communicating with different people in the studio.
Willing to work with checklists, trackers, and basic processes.
Basic knowledge of Microsoft Office / Google Workspace tools.
Fluent English and Spanish
What We Offer
Hands-on experience in office operations
Exposure to vendor management, event coordination, and day-to-day business support.
Mentorship from the Studio Operations team.
A foundational understanding of how a creative/professional studio runs behind the scenes.
Location: Kazakhstan; Dubai
Workplace: hybrid
The Role:
We are looking for a driven and strategic Business Development Officer to support international growth and strengthen our market presence across multiple countries. The role focuses on business expansion, relationship management, and execution of growth strategies aligned with corporate objectives.
The main responsibilities of the position include:
Set and support departmental KPIs in line with corporate targets and develop action plans to achieve them
Support market penetration and expansion strategies across existing and new countries of operation
Build and maintain strong relationships including regular meetings and ongoing engagement
Identify new business opportunities and contribute to the development of tailored strategies per market
Promote company products and services, ensuring strong knowledge of competitor offerings
Participate in events, seminars, and promotional activities across different countries
Prepare presentations, reports, and market analyses to support decision-making
Coach, motivate, and develop team members to ensure high performance
Main requirements:
BSc in Business Administration or any Business-related field
Proven experience in business development, client/partner relations or similar role.
Fluent Kazakh and Russian speaker
.
English knowledge is a must.
Self-motivated and results driven
Ability to cope under pressure
Strong communication and interpersonal skills, with the ability to influence key stakeholders
Excellent client handling, problem solving and negotiation skills
Good management and leadership skills
Computer literate
Benefit from:
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Speak Your Strength – Language Proficiency Check
Show Your Skills – Live Technical Session
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Casablanca, Morocco
Workplace: on-site
Votre carrière chez
VEO
Prêt à entrer dans le monde passionnant des services B2B ? Découvrez VEO Worldwide – votre porte d'entrée vers une carrière dynamique ! Depuis 19 ans, nous révolutionnons le secteur des affaires en Europe.
Notre aventure a commencé lorsque NOZ, le leader européen du déstockage, a commencé à s'étendre en Europe de l'Est et en Afrique en 2006. Nous avons été immédiatement inspirés par leur vision et leur dynamisme.
Chez VEO, nous sommes déterminés à trouver des solutions innovantes pour aider les entreprises à tirer le meilleur parti de leurs stocks invendus – comme les anciennes collections, les produits à date courte et les commandes annulées. L'efficacité est notre maître mot ! Et ce n’est pas tout : nous avons des bureaux dans 9 pays, et nous sommes ravis d'annoncer l'ouverture d'un nouveau bureau en Inde en 2024 !
Rejoignez-nous et faites partie d'une équipe engagée envers des valeurs telles que l'engagement, la transparence, la solidarité, l'amélioration continue et la compétence. Ces valeurs ne sont pas que des mots – elles guident tout ce que nous faisons.
Faisons la différence ensemble !
Nous souhaitons renforcer notre équipe à Casablanca et recrutons un(e) Assistant(e) Administratif(ve) RH.
Vos principales missions seront :
• Assurer la préparation et la finalisation des contrats ainsi que des documents nécessaires en ressources humaines pour les employés des plateformes logistiques ;
• Offrir un support aux assistants administratifs des plateformes par une communication efficace et professionnelle ;
• Réaliser d’autres activités administratives et opérationnelles, en garantissant l’exactitude et la qualité des informations fournies ;
• Interagir directement avec les employés et les assistants administratifs en France par e-mail et via d’autres canaux de communication ;
• Veiller au respect des normes légales relatives à la protection, au secret et à la confidentialité des données et des informations.
Lieu de travail: CASABLANCA Maroc
Contrat proposé : Statut autoentrepreneur
Profil :
• Diplômé(e) d'une formation supérieure
• Bonne maîtrise de la langue Française à l’écrit comme à l’oral (minimum B2)
• Organisation, attention aux détails, rigueur
• Capacités de communication, esprit d’équipe
• Connaissances de base en utilisation de MS Office
• Capacité à gérer un volume important de documents et à respecter les délais
• Une expérience préalable dans des fonctions administratives constituera un atout.
Les avantages
:
• Collaboration sur du long long terme
• Formation initiale et accompagnement durant la période d’intégration
• Un cadre de travail agréable
• Réelles opportunités de développement de carrière dans un environnement professionnel, aux côtés d’équipes internationales performantes
• L’opportunité de travailler dans une entreprise internationale, présente dans 9 pays.
Location: Ho Chi Minh City, Vietnam
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and skincare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
Job Description
Our client is looking for a Sales Manager to lead and manage their HCMC skincare sales team to drive revenue growth, build strong client relationships, and promote their range of medical skincare products. This individual will play a crucial role in developing strategies, ensuring target achievement, and maintaining the company's commitment to delivering high-quality service to clients in the medical aesthetic industry.
Key Responsibilities
Develop and execute sales strategies to achieve sales targets and market share growth in HCMC.
Identify, build, and maintain relationships with key clients, including dermatologists, aesthetic doctors, and other medical professionals.
Lead, mentor, and manage the sales team to ensure high performance and alignment with company goals.
Conduct market research to stay updated on trends, competition, and customer needs.
Organize and lead product presentations, demonstrations, and training sessions for clients.
Collaborate with marketing and operations teams to ensure smooth execution of campaigns and product launches.
Analyze sales data and prepare regular reports for senior management.
Ensure compliance with local regulations and company policies.
Key Requirements
Bachelor's degree in Business Administration, Marketing, or a related field.
Minimum of 5 years' experience in sales, preferably in the medical aesthetics, skincare, or pharmaceutical industry.
Proven track record of achieving sales targets and managing a team.
Strong understanding of the medical skincare or aesthetics industry in HCMC.
Excellent communication, negotiation, and leadership skills.
Ability to work independently and adapt to a fast-paced environment.
Proficiency in Microsoft Office and CRM tools.
Based in HCMC.
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Ho Chi Minh City, Vietnam
ГибридSingapore; Tokyo; Seoul; Melbourne; Canberra; Sydney; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
leadRiyadh, Saudi Arabia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
leadport of spain, Trinidad and Tobago; We welcome applications from candidates of all backgrounds and experiences
Lisbon, Portugal
seniorRiyadh, Saudi Arabia
УдалённоPalo Alto; New York; San Francisco; Montréal; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоParis; Stockholm; Madrid; Amsterdam; London; Berlin; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks