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Location: Remote-Friendly (Travel Required) | Canada About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Senior Data Center Capacity Delivery Manager at Anthropic, you'll embed with project teams responsible for delivery of leased and partnered data center capacity. Your primary role will be to lead these partners to deliver on the fastest possible schedule while maintaining a safe construction site and protecting the finished quality of the data center. Additionally, you'll validate deal readiness, coordinate complex stakeholder relationships, maintain regular reporting and status tracking, and ensure seamless transitions from project inception through operational readiness. This role offers a unique opportunity to shape how Anthropic secures and activates the compute infrastructure needed to train and deploy frontier AI systems, working at the intersection of real estate, construction, and cutting-edge AI infrastructure. Responsibilities Lead. This is a role where leadership trumps management and process. You will be at one or more project sites 60% of the time or more and expected to shape the culture, approach, and aggressiveness that define those extended site teams. The goal is to impact outcomes in a favorable manner. You are expected to be a force multiplier that develops and enhances the skillset that development partners, general contractors, and key trades bring to the project(s) you are overseeing. That means being a subject matter expert in the various cross functional elements of data center delivery and increasing the team's performance with that knowledge and commitment to alignment. Confirm deal readiness and serve as the gatekeeper to validate transaction viability from Letter of Intent (LOI) through lease execution, ensuring all predevelopment, planning, technical and business requirements are met before commitment Partner with landlords and developers post-deal to serve as Anthropic's primary point of contact, coordinating across internal stakeholders, tracking construction progress, and facilitating critical information exchange between development partners and Anthropic stakeholders Represent Anthropic in key technical and operational decisions required by partners during the development process, ensuring our infrastructure requirements are met while maintaining strong partnerships Drive seamless handoffs to operational state with heavy focus on engagement across networking and deployment teams, enabling rapid workload turn-ups and minimizing time-to-production Prepare and present regular executive reporting on progress versus plan for facility development, supporting forward capacity planning and strategic decision-making Identify and mitigate risks throughout the delivery lifecycle, proactively addressing blockers that could impact timeline, cost, or technical requirements Develop and refine standardized processes and playbooks for facility delivery, driving continuous improvement as Anthropic scales its infrastructure footprint You may be a good fit if you Have 10+ years of experience in the highest level of site leadership managing data center delivery, construction projects, or infrastructure deployment at scale.  You won’t have a big direct team to delegate too but will instead be able to treat the entire cross functional organizations at a jobsite as your team. Have a strong understanding of the end to end (dirt to delivery) data center development process to include entitlements and permitting, planning and supply chain, execution, commissioning, and handover. You are not an administrator but an active player in the arena comfortable making decisions and guiding delivery execution without the need to consult across multiple external parties. You should understand data center design and construction as a simple and repeatable process that allows you to build and optimize delivery without a playbook and with minimal processes and tools handed to you.  If you can think about building a data center the way kids might build a tree fort or construct a lego set, we want to talk. In this role you will often be on an island and responsible for your own destiny. You will have free reign to develop your own approaches with the mission guidance being your only bounds. No one will be there to empower your efforts; you will create your own influence by building relationships at the site and diving in at all phases to deliver success. You must thrive operating with ambiguity and have a willingness to own project outcomes, knowing that the buck stops with you. In this role, it is imperative that you are as comfortable in boots on a job site working to solve productivity issues with a group of blue collar trades as you are working across executives at development and contractor partners to optimize contract and commercial structures that incentivize delivery speed. It's a bonus if you Understand AI/ML infrastructure requirements, including high-density power and advanced cooling systems Have had leadership positions (General Superintendent, Project Manager) within a GC or EPC on hyperscale data center projects or in self performance of hyperscale data center development projects. Prioritize extreme ownership and have the ability to create winning cultures across diverse job sites. Are deeply familiar with lease negotiations, construction contracts, or real estate development processes and have strategies to move those arrangements from traditionally transaction and risk managed arrangements to collaborative efforts that align incentives around accelerated delivery of facilities Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: The People Team at Notion exists to help build a generational company - one that enables people to do their best and most meaningful work. Hiring exceptional talent, at the right time and with care, is central to that mission. We’re looking for a Recruiting Coordinator to partner closely with Recruiters and Hiring Managers to create a thoughtful, well-run, and genuinely human candidate experience. This role sits at the center of our hiring process and plays an important role in how candidates experience Notion.   This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: CREATE A CANDIDATE EXPERIENCE THAT REFLECTS NOTION You’ll be one of the first and most consistent touchpoints candidates have with Notion. From scheduling interviews to answering questions and resolving issues, you’ll help ensure every interaction feels organized, respectful, and intentional. You’ll collaborate closely with Recruiters and Hiring Managers to continually refine our processes—so candidates leave feeling excited about what we’re building, regardless of the outcome. COORDINATE INTERVIEWS WITH CARE AND PRECISION You’ll manage and schedule a high volume of interviews across primarily non-technical roles, balancing speed with attention to detail. You’ll anticipate needs, communicate clearly, and keep candidates and interviewers aligned - making the process feel smooth and predictable, even as things move quickly. BUILD STRONG RECRUITING FOUNDATIONS This role is designed for someone early in their recruiting career who wants to build durable fundamentals. Over time, you’ll gain exposure to how we plan, execute, and scale hiring at Notion. With support from the team, you could take on light sourcing work, process improvements, and additional ownership as your skills grow - creating a strong foundation for future growth in recruiting, operations, or people-focused roles. SKILLS YOU'LL NEED TO BRING: - 6–12 months of experience in recruiting coordination or interview scheduling, ideally in a high-volume environment - Strong organizational and prioritization skills - you’re proactive, reliable, and thoughtful about details - A steady, calm approach in fast-moving environments - Ability to navigate ambiguity with optimism - Clear, kind, and professional communication skills - you’ll represent Notion to a large and diverse group of candidates - You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results NICE TO HAVES: - Experience supporting both technical and non-technical roles, including remote and in-person interview scheduling - Experience with Ashby, Workday, Slack - Experience in a high-growth or startup environment Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $85,000 - $95,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Warrensville Heights, United States W.F. Hann & Sons is seeking an experienced Residential Plumber for their Warrensville Heights, OH, location. The plumber will be dedicated to delivering top-quality service, making our customers’ homes safe and comfortable while maintaining our high standards for safety and quality. *Experienced Plumbers may be eligible to receive a Sign-On Bonus* What can we offer you? Competitive Base Pay of $25.00-40.00/ hr or more based on experience Medical, Dental, and Vision Insurance 401k Retirement Plan with Company Match Paid Holidays Safe Working Conditions Opportunities for Advancement Within a Growing Organization Summary: For over 116 years, W.F. Hann & Sons has worked diligently to meet the HVAC and plumbing needs of homeowners and businesses in the Northeast Ohio communities. W.F. Hann & Sons is one of the nation's largest privately held HVAC & plumbing contractors and services thousands of clients every year. Creating an enjoyable experience met with anticipation results in an environment where our team, clients, and community can comfortably grow, prosper, succeed, and improve their quality of life. W.F. Hann & Sons partners with leading HVAC and plumbing companies throughout the United States, providing the support and resources of a large national company. Responsibilities: Perform plumbing-related services in commercial and residential jobs Install, repair, and maintain rough and finish plumbing systems and fixtures Diagnose and repair issues related to system performance or failure Perform drain cleanings on plumbing systems Identity proper materials and quantities for new and existing projects Continued communication with dispatch, management, and team members Job Qualifications: High school diploma or equivalent required Minimum of 3 years of experience with commercial or residential plumbing required Valid driver’s license / clean driving record required Ability to lift and move up to 60 pounds The starting hourly base wage for this position is $25.00-40.00/hr. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills, and/or education which may result in a total compensation package that falls outside of the provided range. Salary: $25 – $40 / hour

Location: United States Location: on-site, LC1 (OC21), Santa Ana / Costa Mesa, CA. What you'll do: · Manages the site Materials Review Board (MRB) process · Be fully imbedded within manufacturing process to actively assist in providing resolution, containment, and improvement to nonconforming materials · Review Manufacturing Work Instructions and provide feedback · Support in providing clarification or go/no-go decisions to inspectors · Lead and own the execution of containment of nonconforming items including inspecting to verify non-conforming parts · Assist in the root cause analysis · Manage internal triage with engineering teams to support nonconformance dispositions and ensure the investigative tasks are completed in a timely manner · Ensure data collection and entry is accurate and complete for the MRB process · Communicate the process performance and quality issues to key stakeholders to drive improvements · Track and report out MRB metrics on a weekly basis · Execute vendor return material authorization (RMA) with partnership between Warehouse and Buyers to ensure material leaves the MRB area for suppliers. · Manage quality containment process for material, tooling, and inspection equipment that are involved in non-conformances impacting production capacity and capability. · Create inspection plans for incoming material, in-process inspection steps, and end of line inspection, as per direction from product quality engineers · Train technicians and inspectors to execute inspection plans and data capture in the process. · Propose, develop and implement quality assurance policies and procedures and review with the product quality engineers · Review and propose continuous improvement projects for productivity gains, quality improvements, and benefits to Client's quality policy. · Perform internal audits on processes and procedures, as per direction from Quality Systems Engineer · Deep dive into data and traceability investigations to identify trends, oddities, inconsistencies, and variation that impacts the effectiveness of processes, procedures, and product quality. · Stay current with new inspection technologies and techniques and recommend improvements to the inspection process Required Qualifications: · Must be a US citizen; must be able to obtain and hold a TS/SCI. · Associate degree or equivalent in a relevant fields, or equivalent experience in lieu of education · 5+ years of experience in manufacturing and/or a quality/engineering related role · Experience in a manufacturing environment supporting HW development and quality management · Proficiency with computer-aided design (CAD) software and inspection data management software. · Ability to work independently and as part of a team. · Attention to detail and strong organizational skills. · Experience with Calibrated equipment (calipers, micrometers, CMM, Faro arm, OMM, etc.) · Experience reading and interpreting engineering drawings (wire diagrams, work instructions, CAD) · Analyze inspection results and provide feedback to production, manufacturing engineering, and quality engineering departments. · Experience using investigative equipment such as x-ray inspection, digital characterization, material certificate of compliance, etc. · Experience in a facility with AS9100, ISO9001, IATF 16949 or similar QMS standard · Experience with validation and testing assemblies and their components · Experience with communicating with suppliers and cross functional teams Preferred Qualifications: · Technical or Associates degree in related quality/mechanical/aerospace engineering field · Direct experience conducting First Article Inspection and Report for internal manufacturing · ASQ Certified Quality Engineer, Quality Improvement Associate, or equivalent. IPC-A-610 or IPC-A-620 Certification · Existing work experience is low rate production manufacturing environment · Knowledge & understanding of dimensioning and tolerancing as per Geometric Dimensioning and Tolerancing (GD&T) · Experience with inspection of Electrical and Electronic Components (Power Supplies, PCBs, wire-harnesses) · Experience with Manufacturing processes and their related systems (Jira, MES, ERP, Teamcenter, CAD) · Experience with auditing processes and procedures in a manufacturing environment · Detail oriented self starter with minimal oversight - strong ability to communicate with different cross functional teams

Location: Remote; Europe; United States; New York ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're hiring a Direct Tax Lead to own our US income tax provision, compliance, and controls, reporting to the Head of Tax. ElevenLabs operates through its US entity and ~9 international entities and is growing fast, which means the provision, the compliance calendar, and the controls around them need a dedicated owner. This is a hands-on ownership role. The provision and returns are prepared by external providers; you manage those engagements and are accountable for the output. You'll own the quarterly and annual ASC 740 provision (deferreds, valuation allowance, uncertain tax positions, rate rec, footnote disclosures), the US federal and state compliance calendar (returns, extensions, estimated payments), and the technical work underneath it: §174 capitalization, §382 and NOL tracking. You'll also assist in designing, documenting, and operating controls, and write the memos that support our positions, working directly with our Big 4 advisors and external auditors alongside the Head of Tax. REQUIREMENTS - Deep ASC 740 expertise at a multinational — provision, deferreds, valuation allowance, uncertain tax positions, rate reconciliation, and footnote disclosure - Experience owning a US federal and multistate compliance calendar (returns, extensions, estimates) - Working knowledge of US international provisions (NCTI/GILTI, Subpart F, FDDEI, §163(j)) and how they flow into the provision - Experience managing Big 4 or equivalent providers and working directly with external auditors - Has built or operated SOX controls over tax, or supported a first SOX implementation - CPA Bonus: pre-IPO or first-10-K experience, §174/§41 computation, §382 studies, equity compensation tax (ISOs, NSOs, RSUs), OneSource Tax Provision or similar. GROWTH POTENTIAL We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: - Build and lead the direct tax team as we bring provision and compliance in-house - Expand into other strategic initiatives such as M&A, PE mitigation policy, corporate structuring. - Broaden into wider tax leadership as our footprint grows LOCATION This role is remote-first, so it can be executed from anywhere on the east coast, New York preferred. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Norwalk, Connecticut, United States Graham Capital Management, L.P. (collectively with its affiliates, "Graham") is an alternative investment manager founded in 1994 by Kenneth G. Tropin. Specializing in discretionary and quantitative macro strategies, Graham is dedicated to delivering strong, uncorrelated returns across a wide range of market environments. As one of the industry’s longest-standing global macro and trend-following managers, Graham remains committed to innovation, evolving its strategies through a robust investment, technology, and operational infrastructure. Graham harnesses the synergies between its discretionary and quantitative trading businesses to offer a broad suite of complementary alpha strategies, each built on the principles of thoughtful portfolio construction, active risk management, and diversification by design. Graham invests significant proprietary capital alongside its clients – including global institutions, endowments, foundations, family offices, sovereign wealth funds, investment management advisors, and qualified individual investors – reinforcing alignment of interests across all strategies. The foundation of Graham’s sustainability and success is the experience and contributions of its people. The firm seeks to cultivate talent, encourage the diversity of ideas, and respect the contributions of all. In turn, each employee shares in the responsibility of strengthening those around them. Description Graham is seeking an early-career developer to join our Quantitative Trading and Research Operations team, which sits within our broader Quantitative Strategies department. The successful candidate will support the  Quantitative Strategies department by developing, maintaining, and refactoring code used in research and trading, with a particular focus on improving the reliability and maintainability of existing programs. This individual will work closely with researchers and follow established development and code review processes, including regular interaction with the firm’s Quality Assurance Committee. The ideal candidate enjoys hands-on development, troubleshooting, and improving existing systems within an evolving production environment. Responsibilities Partner with the Quantitative Strategies department to develop, maintain, and improve code supporting research and trading activities Review, refactor, and update legacy programs to meet established coding standards and improve reliability, maintainability, and computational performance Provide ongoing maintenance and support for both existing systems and newly developed tools Develop and maintain test cases to validate code changes and help prevent errors and system failures Follow established development and code review processes, working regularly with the Quality Assurance Committee and incorporating feedback from senior leaders across Technology and Data Analyze system financial and computational performance and execute trades Support engineering initiatives related to trading system implementation, computational resource utilization, build and deployment processes, containerization, and evaluation of cloud computing Requirements Bachelor's degree in computer science or a related field Strong Python skills Strong program design fundamentals and refactoring experience Knowledge of CI/CD process Comfortable working in the command line on Unix Comfortable using version control, such as Git General familiarity with PowerShell Familiarity with SQL and other enterprise database structures Excellent interpersonal and communication skills Coursework in cybersecurity is a plus Familiarity with cloud compute and general infrastructure design is a plus Knowledge of R and MATLAB and familiarity with writing test cases is a plus Ability to work independently and collaboratively in a dynamic, fast-paced environment This role requires commuting into our Rowayton, CT office Mondays through Fridays. Base Salary Range The anticipated salary range for this position is $90,000 to $125,000.  The anticipated range is based on information as of the time this post was generated and does not include any discretionary bonus or benefits (see eligibility below). The applicable annual salary or hourly rate paid to a successful applicant will be determined based on multiple factors, including without limitation the nature and extent of prior experience, skills, and qualifications.  This wage range may be modified in the future. In addition, the employee who fills this role will be eligible for a discretionary annual bonus, as well as a wide array of benefit programs, such as medical and life insurance, 401(K) plans, and access to other healthcare programs. Notes: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation that a particular employee may be eligible for remains in the Company's sole discretion unless and until paid and may be modified at Graham’s sole discretion, consistent with the law. Other Graham is committed to providing equal employment opportunity to all employees and applicants for employment without regard to their race, color, religious creed, gender, age, national origin, ancestry, alienage, citizenship status, handicap, disability, marital status, sexual orientation, gender identity, pregnancy, childbirth or other related conditions, military status, genetic information, or any other personal characteristics protected by applicable law. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, layoff, termination, transfer, leave of absence and compensation. Graham offers health benefits to eligible full-time U.S. employees, including medical, dental, vision, life and disability insurance, as well as other voluntary benefits such as spending accounts (HSA and FSA), and a profit contribution retirement plan.  All employees also receive paid vacation and sick leave.  Benefits eligibility is dependent upon a variety of factors, including employee classification and applicable waiting periods.  Benefits are subject to change and may differ for non-U.S. roles. pregnancy, childbirth or other related conditions, military status, genetic information, or any other personal characteristics protected by applicable law. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, layoff, termination, transfer, leave of absence and compensation.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. SOFTWARE DEVELOPMENT ENGINEER in TEST Contract role, 12 months Hybrid status Open in San Mateo and San Diego We are looking for a Software Development Engineer in Test to join our System Integration Team at Sony Interactive Entertainment. In this role, you will support quality engineering for customer-facing applications in a fast-paced, dynamic environment, helping ensure that new and existing features meet a high bar for reliability, usability, and overall player experience. Responsibilities Review product requirements and design documents to create effective testing strategies Build concrete test plans, write test cases and execute them to ensure quality of features Implement and maintain test automation scripts to increase test coverage and stability Develop, maintain and improve test automation framework Report, track and verify defects as well as monitor Automation jobs Provide status reports to Leadership and other key partners Work with the infrastructure team to maintain common services such as CI test pipelines Required Qualifications Bachelor’s degree in Computer Science or related field, or ability to demonstrate equivalent knowledge 3+ years experience in UI automation for web or native applications Validated experience in Software testing life cycle Experience with version control solutions (both centralized and distributed) Experience maintaining CI systems (Jenkins preferred) Experience with Selenium or Appium Experience in one or more Programming/Scripting Languages, preferably Python. Preferred Qualifications Experience with at least one modern web application framework such as Angular/Ember.js/React Experience developing or testing a non-PC device (phone/game console/set-top box, etc.) Experience with Agile methodologies Significant experience with Python Experience with Node.js, React Native Experience developing or writing test code for a game console About You You have a strong drive and passion for quality and can help inspire, motivate, and influence team members toward better engineering outcomes. You communicate clearly and professionally with partners at all levels, including technical teams, product stakeholders, and project leads. You are effective at working with geographically distributed and culturally diverse teams. You are curious, proactive, and willing to go beyond immediate assignments to deeply understand the systems you support. You are comfortable asking questions, identifying risks early, and helping the team make informed quality and release decisions. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United Kingdom; Dublin; United States; New York; Sofia; Germany; Portugal; Poland; Madrid; Boston; Amsterdam; Bulgaria Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are looking for back-end engineers to expand the functionality of our system. There is flexibility in staffing engineers on projects across the company, depending on the project, your specific responsibilities might include:   - Building and maintaining our platform on top of our cutting-edge voice models, which are used by millions of users. - Improving our existing products to ensure that they’re intuitive, powerful and make innovative use of our research team’s latest break-throughs. This could involve adding significant functionality, or building integrations with other common consumer/enterprise solutions. - Maintaining and strengthening our internal infrastructure as we scale and grow to ensure that our products remain live, performant and secure. - Collaborating closely with engineers and others from the Frontend, Growth and Sales teams to understand, and design solutions for our customers. REQUIREMENTS We do not require any formal experience, certifications, or degrees. Instead, we are seeking enthusiastic software engineers who can showcase solving impressively hard problems with artifacts such as past projects, or GitHub contributions. We do require: - Expertise in Python. - A strong background in backend development. - Familiarity with common software and system design patterns and infrastructure including APIs, cloud infrastructure tools, storage solutions, data structures etc. - Knowledge about test design and security fundamentals. - Bonus: - Experience with Kubernetes. - Experience with Stripe or other payment processing providers. - Basics about how AI models work. LOCATION This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Bucharest, Romania; Warsaw, Poland; Belgrade, Serbia; Bratislava, Slovakia; Sarajevo, Bosnia and Herzegovina; Erevan, Armenia; Sofia, Bulgaria; Zagreb, Croatia; Prague, Czechia; Chișinău, Moldova, Republic of; Budva, Montenegro; Tbilisi, Georgia Workplace: remote Are you a QA Automation Engineer with strong TypeScript and Playwright experience looking for a long-term, fully remote opportunity in fintech? Join a fast-moving project focused on modern payment and disbursement workflows, where you’ll help build robust automation coverage and ensure the quality and reliability of a high-impact financial platform. We’re looking for someone with 4+ years of QA Automation experience; fintech experience and Russian language skills are highly preferred, with availability to collaborate during EST hours. Responsibilities: Design, build, and maintain automated testing frameworks across web applications, APIs, backend services, and third-party integrations. Develop and execute unit, integration, regression, and end-to-end automated test suites to ensure system reliability, stability, and overall quality. Create and maintain automated tests for complex workflows, edge cases, data integrity, and state transitions across services. Integrate and manage automated testing within CI/CD pipelines using tools such as GitHub Actions, GitLab CI, or Jenkins. Conduct performance, scalability, and load testing across core services and infrastructure to identify bottlenecks and reliability risks. Identify, document, and track bugs, performance issues, and system weaknesses while partnering closely with engineering, DevOps, and product teams to improve QA processes, automation coverage, and testing standards. 4+ years of experience in QA Automation, including designing, building, and maintaining automated testing frameworks. Strong proficiency in TypeScript for developing automation scripts and test frameworks, with hands-on experience with Playwright. Strong understanding of testing best practices, test strategy, software development lifecycles, and modern QA methodologies. Hands-on experience working with CI/CD pipelines and containerized environments such as Docker. Previous experience in fintech, financial services, payments, banking, or other financial technology environments is highly preferred, particularly where accuracy, reliability, security, and data integrity are critical. Strong verbal English communication skills, excellent attention to detail, and availability to work and collaborate effectively with distributed teams during EST (Eastern Standard Time) hours.

Location: United Kingdom Remote; Canada Remote; Argentina Remote ABOUT THE TEAM The Canvas Core team builds and maintains the foundational platform that powers Mural’s visual thinking experience. This includes the infinite canvas, key editor components, document editing behaviors, asset management, real-time collaboration, and the systems that enable fast, reliable, and intuitive interaction on the canvas. We’re also responsible for the Mural UI, the real-time message protocol that enables seamless remote collaboration, and the developer-friendly APIs that internal teams use to build features like diagramming, workshops, presentations, integrations, and AI-enabled product capabilities. Our mission is to ensure the Mural editor is fast, reliable, intuitive, and easy to build on. We prioritize performance, simplicity, developer experience, and platform quality, enabling teams across the company to ship quickly and safely on top of Canvas Core. YOUR MISSION As a Senior Software Engineer, you’ll help design, build, and improve the Canvas platform so that the Mural editor remains reliable, high-performing, and intuitive for our users. You’ll work on the systems that power real-time collaboration, shared document editing, spatial interactions, rendering and interaction performance, asset management, developer APIs, and AI-enabled product capabilities across the Mural editor. Your role will be to reduce platform complexity, improve the quality and speed of Canvas development, and help teams ship high-quality editor experiences quickly and safely. You’ll partner closely with Product, Design, Engineering, and other stakeholders to turn ambiguous product and platform problems into clear, maintainable technical solutions. Senior Engineers at Mural lead by example through strong technical execution, thoughtful design, high-quality implementation, and collaborative problem-solving. They help raise the bar for their team through design discussions, code reviews, mentoring, documentation, and pragmatic improvements to engineering practices. WHAT YOU’LL DO - Own and deliver new Canvas platform capabilities and improvements from problem definition through implementation, release, measurement, and iteration - Partner with Product and Design to shape high-quality user experiences, balancing pragmatic technical delivery with long-term platform needs - Design and build maintainable Canvas platform systems, with accountability for quality, performance, reliability, and developer experience - Contribute to developer-friendly APIs, service boundaries, and platform contracts that internal teams can build on quickly and safely - Use AI-assisted tools and agentic workflows as part of your engineering practice to prototype, implement, test, document, and measure work effectively - Strengthen the team through technical design reviews, demos, code reviews, mentoring, and improvements to engineering practices - Build and evolve canvas systems with rich document and object models, including hierarchical scene or document structures, spatial indexing and querying, layout behavior, asset management, and selection mechanics - Work on large-scale concurrent and real-time collaboration systems that keep shared documents synchronized across users, contributing to design decisions around event ordering, latency, conflict handling, and failure-mode management - Help design, build, and integrate AI-enabled product capabilities where they intersect with the canvas, document model, real-time collaboration systems, or developer platform - Improve performance through profiling, bottleneck analysis, architectural simplification, targeted optimization, and moving expensive work out of critical interaction paths so systems remain responsive as document complexity and user activity scale WHAT YOU’LL BRING - Fluency in modern JavaScript/TypeScript, with familiarity in React, Node.js, or comparable modern frameworks - 6+ years building and shipping large-scale production software as part of an agile engineering team - Strong engineering judgment, with experience designing and delivering scalable, reliable, high-performance systems and developer-facing abstractions that balance simplicity, developer experience, and long-term maintainability - Experience designing clean API contracts and service boundaries, including thoughtful data models, versioning, validation, error handling, documentation, and long-term maintainability - Experience building distributed, concurrent, collaborative, or low-latency systems, such as collaboration tools, MMO games, shared-state systems, messaging protocols, or other low-latency user experiences, with familiarity across synchronization, consistency, event ordering, latency, failure modes, and performance trade-offs - Exposure to complex systems with rich object models, including hierarchical scene or document structures, spatial indexing and querying, layout behavior, asset management, selection mechanics, and performance-sensitive user interactions is a strong plus - Interest in AI-enabled product capabilities, or hands-on experience building or integrating them in production, such as intelligent editing, automation, recommendations, semantic document understanding, or collaboration features powered by AI - Performance optimization experience, including profiling, bottleneck analysis, memory and CPU efficiency, latency reduction, and responsiveness as document complexity and user activity scale - Familiarity with parallel processing, off-main-thread architectures, rendering pipelines, background computation, or other multithreaded systems is a plus - Practical experience using AI-assisted tools to prototype, implement, test, document, and measure engineering work - Communication and collaboration skills, with a low-ego approach to working with Product, Design, and Engineering, and the ability to contribute meaningfully to technical discussions, collaborate across teams, and help improve team engineering practices - Comfort operating in high-growth, fast-paced environments or scale-ups is a plus Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Professional Services Engineer at GitLab, you'll partner with public sector customers to help them successfully adopt and expand GitLab across their organization. You'll deliver services such as installation, migration, training, and advisory engagements, meeting customers where they are, from single-node Omnibus installations to larger reference architectures using infrastructure as code and configuration as code. In this role, you'll balance hands-on technical delivery with clear communication and project ownership, helping customers make practical choices that fit their goals, timelines, and environments. You'll also work closely with project managers and engagement managers to make delivery more consistent and improve how we run engagements. As you work with customers, you'll act as a feedback loop to GitLab's product and engineering teams by communicating insights that can improve GitLab features and delivery processes. This role is a strong fit for someone who enjoys solving complex problems, working across multiple engagements, and succeeding in a remote, largely asynchronous environment. Some examples of our projects: Delivering GitLab installations and upgrades using tools like Terraform or Ansible, from simple deployments to highly available architectures Leading migrations from existing systems to GitLab SaaS or self-managed GitLab, including planning, execution, and knowledge transfer What you'll do Deliver Professional Services engagements such as installation, migration, training, and advisory services to help customers achieve successful outcomes with GitLab, including completing projects on scope and on schedule. Plan and execute GitLab deployments across a range of architectures, from single-node Omnibus installations to large reference architectures using infrastructure as code and configuration as code practices. Oversee and perform migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers reduce risk, maintain momentum during change, and complete cutovers with minimal disruption. Provide technical guidance across the GitLab feature stack, helping customers adopt best practices that fit their goals, constraints, and operating environment. Partner closely with project managers and engagement managers by providing feedback and updates that improve delivery consistency, keep work on schedule, and reduce delivery issues across engagements. Manage and deliver multiple customer projects at once, balancing customer outcomes with awareness of billable time and delivery priorities to meet utilization and delivery goals. Mentor and assist other Professional Services Engineers by communicating expertise in specific technical areas and contributing to stronger, more repeatable delivery patterns. Work closely with GitLab's product and engineering teams to remove blockers for customers and help improve GitLab features and delivery processes based on field insights, leading to faster issue resolution and more consistent delivery. What you'll bring Professional experience with one or more infrastructure as code or configuration as code tools, such as Terraform, Ansible, Packer, Puppet, or Chef. Experience with one or more infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef. Active Secrets or TS/SCI clearance is required for this role due to the nature of the customers you’ll support. Occasional travel to SCIF sites as needed. Desirable locations - DC Metro, GA, TX, AL, CO or UT Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position Ability to support public sector customers with TS/SCI clearance-related requirements for their environments and engagements. Ability to lead technical delivery end-to-end, including discovery, planning, documentation, and knowledge transfer. About the team The Professional Services Engineer is part of GitLab's Professional Services organization, helping customers adopt GitLab successfully through installation, migration, training, and advisory engagements. The team works closely with Project Managers and customer stakeholders to deliver successful outcomes and help organizations expand how they use GitLab. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $136,080 — $230,040 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: United States Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE You will own the full commercial relationship and customer’s success across a book of 100 to 200 corporate accounts - the builders, founders, and product teams at companies up to 250 employees who are defining what AI-native experiences look, feel, and sound like. Your job is to make sure every one of them is getting real value, expanding into new products, and renewing with conviction. This is a high-volume, high-impact role. You won't succeed by managing accounts one at a time - you'll build the systems, playbooks, and scaled motions that let you drive meaningful outcomes across a diverse book. If you love the challenge of figuring out how to operate at scale without losing the quality of the customer relationship, this role was built for you. On the ground, you'll be in the product with customers - advising on agent design, voice customization, conversation flows, integrations, and using data and logs to spot friction before customers do. You're the person who connects what's working technically to what's growing commercially and partnering closely with high growth accounts to help them achieve value. Success of the customer and commercial ownership go hand in hand and are at the core of this role. You own NRR across your managed book of business, you drive cross-sell into ElevenLabs’ expanding product suite, and you lead renewals end to end. The best AMs at ElevenLabs don’t just retain customers, they grow with them. COMPENSATION This role offers a competitive on target earnings (OTE) structure with a split of 70% base and 30% variable. Variable compensation is weighted 100% net revenue retention (NRR) with an emphasis on product cross sell. Cross-sell performance counts toward NRR, so strong expansion compounds across both components. Quota is set on managed ARR, giving you clear ownership over a defined book of business. The plan includes accelerators for above target NRR performance and is designed to reward account managers who grow with their customers, not just retain them. Variable compensation is paid on a quarterly basis. REQUIREMENTS - Minimum 2 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products - you know what good looks like in a technical, fast-moving customer environment - A track record of owning commercial outcomes: quota, renewals, cross-sell, and the full expansion motion from identifying the opportunity to closing it - Comfortable managing a high-volume book of business with a systems mindset - you build playbooks and repeatable motions, not just individual relationships - Hands-on familiarity with AI concepts, API integrations, and SDKs; you can hold a technical conversation with a developer or engineering team and earn their trust - Experience using product usage data to stay ahead of your accounts - spotting health signals, identifying expansion opportunities, and getting in front of risk before it becomes churn - Strong communicator who can move fluidly between a founder, a technical lead, and a procurement team in the same week Preferred - Experience in the voice AI, audio AI, or conversational AI space - Experience selling or expanding into multiple products within a platform LOCATION This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates to be based in New York City or San Francisco, with the option to work out of our offices in these cities. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director, Engineering Location: Remote US, Only Compensation: $165,000 to $190,000 base plus bonus and equity What You’ll Do: Huntress is building an Agentic SOC. When our detection pipeline raises a signal, an LLM-based agent picks it up and investigates it end-to-end. It gathers telemetry across our products, reconstructs what happened, and makes a well-documented determination about whether the activity is malicious. Over time, it will take on more of the work itself, growing from resolving routine cases to acting fast when it finds an attack and handing analysts cases with the evidence already assembled. This system is meant to augment our analysts, not replace them. It takes the high-volume, repetitive work off their plates so they can focus on complex cases and hands-on keyboard intrusions where human expertise matters most. It also reduces toil in the rest of their day by using LLMs to pre-process the output of the tools analysts use constantly, so they start from a clear picture instead of raw telemetry. This isn’t a chatbot bolted onto a dashboard. The system investigates a large volume of signals a day across thousands of customer organizations. Many signals are benign, but some are live intrusions where minutes matter. The telemetry the system reads comes from environments where attackers are actively operating. Because the system makes real decisions, like closing an investigation or isolating a host, it has to be right, it has to show its work, and it has to know when to hand off to a person. As a Senior Software Engineer on the Agentic SOC team, you’ll build and ship core parts of this system. You’ll work closely with the team’s technical leads, SOC analysts, product researchers, and product managers. You’ll own significant pieces end-to-end, from an ambiguous problem to a production feature you can show is working. We make full use of AI coding tools to enable you to accelerate your development. We don’t cap token usage. We expect you to use AI and all tools responsibly. Responsibilities: Build the investigation system. You design, build, and ship the components that make agentic investigation work: the tools agents use to query telemetry, the logic that drives an investigation, and the structured, evidence-backed output that analysts and customers see. Turn analyst expertise into agent behavior. You sit with SOC analysts and product researchers to understand how they triage and investigate a given kind of Signal, then encode that into what the agent looks for, what it gathers, and how it explains its conclusions. Take toil off analysts’ plates. You build LLM-powered features that pre-process the output of tools analysts use every day. They summarize, correlate, and highlight what matters, so analysts spend their time on judgment instead of assembly. Measure what you ship. You build and extend the evaluations that tell us whether the system is getting better or worse, and you back your changes with evidence rather than a handful of good-looking examples. Build with a security mindset. The agent reads attacker-influenced data, runs across thousands of customer tenants, and can take action in customer environments. You think about how what you build could be misused or manipulated, and you design for it. Build for production. You write reliable, observable, cost-conscious code that behaves well when models are slow, wrong, or unavailable. You operate what you build and help keep the system healthy as new detections and products come online. Collaborate and raise the bar. You give thoughtful code reviews, help teammates get unstuck, share what you learn about building with LLMs, and contribute to technical discussions and design reviews with clear reasoning about tradeoffs. Balance rigor with pragmatism. You know when to prototype quickly to learn something and when to slow down because the cost of being wrong is high. What You Bring To The Team: 6+ years of professional software development experience, including building and operating production backend systems Experience building applications with LLMs, including tool use, structured output, prompt and context design, and evaluation. Experience shipping agents to production is a strong plus An understanding of how LLM-based systems fail, and good habits for testing and debugging non-deterministic behavior Solid backend fundamentals, including APIs, background jobs and queues, concurrency, relational databases such as Postgres, and data stores such as Redis Strong skills in one or more backend languages and the ability to pick up new ones quickly. Our primary stack is Ruby on Rails. Prior Rails experience isn’t required, and we expect you to become fluent in it Security awareness: you think about untrusted input, access control, and keeping one customer’s data separate from another’s Curiosity about how security analysts think and work, and a willingness to spend real time learning from them Experience with AWS, Azure, or other public cloud environments Experience with AI coding tools, such as Claude Code BS or MS in Computer Science or Engineering, or equivalent experience Bonus Points: Experience working in or building for a SOC, incident response, threat hunting, or detection engineering. It isn’t required, but it helps a lot, because we build these workflows around how our analysts actually investigate Familiarity with endpoint, identity, and Microsoft 365 telemetry and with attacker tradecraft (e.g., MITRE ATT&CK) Experience building evaluation pipelines or datasets for ML or LLM systems Experience with Ruby on Rails What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth #BI-REMOTE Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE You will be a front-line manager to a group of Account Executives (AEs) who will be hunting, pitching, and closing new business for Ramp. You will be responsible for 1:1 coaching, mentoring, and strategy development, working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion. WHAT YOU'LL DO - Manage, develop and execute career development and leadership plan for a group of Account Executives and provide daily 1:1 mentoring and coaching - Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual AEs to ensure key performance metrics are met - Hire and train new AEs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays) - Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives - Build dashboards and report on customer and team performance and forecast to senior leadership - Improve team output and efficiency over time by optimizing systems and processes - Build and execute on pipeline with new clients and partners to run the end-to-end sales process - Establish a library of playbook resources for the AE team - Partner with Ops to create and polish existing metrics that evaluate the individual and team’s performance - Represent the AE team cross-functionally with leaders of other departments WHAT YOU’LL NEED - Minimum 5 years of quota carrying sales experience as an individual contributor - Minimum 3 years of experience building and leading successful, high-performing sales teams - Demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment - Passion and excitement for hiring, with a thoughtful approach to team planning and development  - Experience working cross-functionally to build successful top of the funnel activities to drive more pipeline; Strong collaboration and influencing skills demonstrated through excellent communication and presentation skills  - Ability to articulate contractual, technical, and financial value points to customers, including executive leaders - Proficiency in using AI tools and familiarity with email and call automation platforms - Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency NICE TO HAVES - Experience with financial services sales in a full cycle sales role - Financial services or Fintech experience at a high-growth startup - Bachelor’s degree from an accredited four year university BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform. This role sits where customer success, solution strategy and technical enablement meet, and it drives long-term growth, adoption and measurable business outcomes.   TAMs own the full post-sales customer lifecycle. That starts with implementation and onboarding and continues through ongoing managed services, strategic expansion and renewal outcomes across your book of business. This role requires an AI-native professional who doesn't just use AI tools but designs, builds and scales AI-powered workflows and agents, and brings that hands-on expertise to customers.   TAMs lead with a customer-first mindset. You'll build success plans, guide onboarding and adoption and make sure stakeholders keep seeing value throughout their lifecycle. You'll support technical initiatives like process optimization, workflow design and AI enablement, and you'll also own the overall health, engagement and strategic direction of your accounts. You'll work cross-functionally with Sales, Product and Support so each customer's success story is long-term, scalable and impactful.   Technical Account Managers (TAMs) deliver measurable value and meaningful business outcomes across their customer portfolio by focusing on: - Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding and training for a smooth start and a strong foundation. - Account Health & Engagement: Proactively managing user adoption, stakeholder alignment and account health to support retention and growth. - Process Optimization & Solution Design: Working with customers to identify critical business processes, map them to scalable solutions and keep improving efficiency through ongoing refinement and performance insights. - Innovation Adoption & Workflow Automation: Helping customers use emerging features and technologies, including AI and automation, to boost productivity, streamline operations and deliver real-world impact. CORE RESPONSIBILITIES TAMs are the strategic and technical owner of the customer relationship. They make sure every customer gets measurable results from ClickUp's product and AI feature set.   New Customer Onboarding - Lead end-to-end onboarding and implementation of ClickUp, from discovery and solution design through training and go-live support. - Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies and automations. - Guide customers through foundational setup, integrations and enablement while promoting best practices, system governance and change management.   Account Health Management - Monitor seat utilization, adoption trends and Champion/Stakeholder engagement. - Build and run adoption plans and account reviews to maintain or improve health. - Spot risks early and build recovery plans with the account team. - Deliver ongoing change management and enablement so customers keep maturing on the platform.   Workflow Mapping (IER Framework) - Run Intake → Execution → Reporting (IER) cycles for key workflows. - Lead discovery sessions that map current-state and future-state processes. - Recommend optimizations and create workflow templates that scale across teams.   AI Enablement & Agent Deployment - Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases. - Partner with customers to define and deliver new AI automations aligned to their business KPIs. - Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture and scaling use cases across teams. - Track and report AI usage and credit consumption against plan.   Customer Success & Expansion - Serve as the technical partner to assigned accounts and connect adoption to business value. - Drive value across the full post-implementation lifecycle by providing continued and managed services as customers expand their use of ClickUp. - Generate qualified leads through data-driven insights and AI usage analysis. - Drive cross-functional alignment to position renewals, expansions and AI upsells.   Cross-Functional Collaboration - Act as the voice of the customer by turning business objectives and pain points into actionable insights for Product, Engineering and Support. - Partner with account teams to keep delivery and success aligned. QUALIFICATIONS Required - 5+ years in a customer-facing SaaS role (Technical Account Manager, Customer Success Manager, Implementation Manager, Solutions Consultant, Professional Services Consultant or similar) - 2+ years of hands-on experience with ClickUp, Asana, Monday.com http://Monday.com, Smartsheet, Wrike, Jira or a comparable work management/project management platform - Direct experience leading enterprise SaaS implementations or onboarding programs end-to-end, and/or a proven track record managing a book of business ($2M+ ARR) with measurable retention and expansion outcomes - Demonstrated experience building and deploying AI-powered workflows, agents or automations in a business context - Strong project and program management skills, including complex, multi-stakeholder engagements   Preferred - Background in professional services, implementation management or consulting at a SaaS company - Hands-on experience with agentic tools and frameworks such as Claude, n8n, Make, Zapier or LangChain - Technical aptitude with integrations, APIs, automation logic and data modeling - Experience positioning or selling services alongside renewals and expansions CORE SKILLS & COMPETENCIES - Technical Acumen: Deep understanding of work management platform capabilities, automation logic, integrations and AI Agent functionality. Able to turn business needs into technical solutions. - AI-Native: Demonstrated experience designing and scaling AI-powered workflows, agents and automations, not just using AI tools. Skilled at identifying and scoping AI use cases and consumption plans. - Consultative Discovery: Excellent at workflow analysis, process design and finding friction points. Uses structured discovery to map customer needs into scalable solutions. - Project & Program Management: Manages complex customer programs with multiple stakeholders, deadlines and outcomes. Skilled at running structured account plans. - Data & Reporting: Comfortable using dashboards and metrics to communicate health, adoption and ROI. Reads usage data to drive recommendations. - Customer Engagement: Executive presence and strong communication skills. Builds trust with both executive (ATL) and day-to-day (BTL) stakeholders through credibility and clarity. - Account Ownership: Fully accountable for an assigned book of business. Proactive, organized and driven to hit measurable outcomes. - Collaboration & Influence: Works cross-functionally with the account team, Product and Sales to align on outcomes. Influences without authority through insight and results. WHAT SETS YOU APART - You've worked at, implemented or sold against project management or work management platforms. - You've run enterprise implementations and know change management firsthand. - You think in workflows and systems, not just relationships. - You've built something with AI that a team actually runs on, and you can walk us through how it works. - You've carried a renewal or expansion number and know how to tie technical value to commercial outcomes. #LI-SM1 #LI-remote Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

RESPONSIBILITIES: As a SpaceX recruiter, you will run a full desk with a variety of duties and responsibilities focused on the sourcing, screening, interviewing, and onboarding of top talent candidates to fill mission critical positions.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of the Operations & Strategy team within Customer Operations & Support (COS), you'll own and evolve the systems that power our support organization. This role is ideal for a well-rounded systems admin with deep Zendesk expertise and experience with Decagon, who enjoys working across many tools and can jump in wherever the team needs support. You'll help keep our support systems stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and Specialist experience. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own and optimize the COS Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health Lead improvements to ticket classification, queue design, backlog management, and skills-based routing to help Support scale Administer Decagon and its integration with Zendesk, including handoffs, escalations, and routing of AI-escalated tickets Serve as a hands-on admin across our broader support tooling, including Sprinklr, Gainsight, MaestroQA, Assembled, among others Evaluate and expand agent-facing AI capabilities, including Zendesk Copilot and other agent assist opportunities Own the lifecycle of systems changes, including requirements, design, testing, rollout, communication, and post-launch monitoring Create and maintain documentation across systems, including playbooks, operating procedures, change logs, and architecture diagrams We'd love to hear from you if you have: 3+ years of experience as a Zendesk administrator or Business Systems Analyst supporting a customer or product support organization Deep hands-on experience with Zendesk workflows, routing, automations, business rules, queue architecture, and channel configuration, plus hands-on experience configuring Decagon and integrating it with Zendesk Experience administering or supporting multiple tools across a support ecosystem, and the ability to learn new systems quickly Experience leading systems changes independently or in partnership with Engineering, IT, Security, or Analytics Strong communication skills, ownership, and sound judgment, with the ability to work effectively with technical and non-technical stakeholders while maintaining a high bar for quality, documentation, and execution While it’s not required, it’s an added plus if you also have: Zendesk Administrator certification Experience configuring skills-based routing, intelligent routing, or classification Experience with Zendesk Copilot, agent assist, or other AI-powered support tooling Admin experience with Sprinklr, Gainsight, MaestroQA, Assembled, or Salesforce Experience with APIs, webhooks, custom Zendesk apps, or scripting, plus SQL or analytics tools to evaluate workflow and tooling performance At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $105,000 — $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Remote GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery. What you'll do Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production. Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't. Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform. Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data. Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions. Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership. Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement. Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar. What you'll bring Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff. Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality. Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations. Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data. Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta. Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD. Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work. Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development. We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply. About the team CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .