Location: Palo Alto
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
We are seeking a talented IT Specialist to become a key player in delivering an exceptional digital experience to all our employees. In this role, you will provide high-quality technical support across hardware, software, and collaboration tools, ensuring that every user receives fast, reliable, and friendly assistance. You will also cover complex projects such as office openings, moves, and more in the US and APAC, aligning user support, IT operations, and onboarding processes.
You will troubleshoot complex issues, manage equipment and user accounts, and maintain accurate records of incidents and inventory. You will also guide and train users on best practices, contribute to improving internal IT processes, and help keep our technology environment secure, efficient, and scalable.
If you thrive on helping others, enjoy solving technical challenges, and want to make a meaningful impact in a dynamic and fast-paced environment, this role offers the opportunity to shape and elevate our daily IT excellence.
📍 Location: Palo Alto
What You Will Do
USER SUPPORT AND ISSUE RESOLUTION
- Provide high-quality technical assistance through email, messaging tools, and in-person interactions (onsite in Palo Alto/San Francisco).
- Investigate and resolve hardware and software issues across operating systems, applications, and devices while keeping users informed at every step.
- Log incidents in our ticketing system, ensure timely follow-ups, and deliver an exceptional support experience.
- Deliver physical IT onboarding sessions
EQUIPMENT SETUP AND TECHNOLOGY OPERATIONS
- Install, configure, and update computers along with IT and videoconferencing equipment.
- Manage shipments and returns of devices locally and internationally, maintaining accurate stock and inventory records.
- Ensure that every team member has the right tools from day one and that our equipment lifecycle stays efficient and organized.
- Support office openings, moves, and expansions (e.g., San Francisco, New York, Singapore).
ACCOUNT AND LICENSE MANAGEMENT
- Oversee user accounts and application licenses with precision.
- Ensure proper access management and the application of our security policies across all workstations, reinforcing a safe and compliant environment for all users.
TRAINING AND CONTINUOUS IMPROVEMENT
- Train and guide users on applications, hardware, and best practices.
- Evaluate business needs, propose improvements to IT processes, and contribute to building a smoother and more scalable internal technology ecosystem.
What We're Looking For
- A degree in Computer Science or a related IT field.
- Strong written and verbal communication.
- Hands-on experience with Google Workspace administration.
- Strong troubleshooting skills on both macOS and Windows environments.
- Solid understanding of networking fundamentals including Ethernet and WiFi protocols, TCP/IP, and basic corporate infrastructure troubleshooting.
- Familiarity with videoconferencing equipment and associated services.
- Ability to lift and handle standard IT equipment such as monitors and network devices.
- Proven experience in a similar support role within a fast-paced, global organization
- Willingness to travel (NY, Singapore) and work flexibly to support timezone-aligned onboarding.
Bonus Points:
- Experience with MDM solutions such as Kandji or Jamf.
- Interest or experience in automation tools such as Zapier or n8n.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Palo Alto; Willingness to travel (NY, Singapore) and work flexibly to support timezone-aligned onboarding; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Location: Ciudad de México, Mexico
Workplace: on-site
The Communications Manager is responsible for bringing the NovaFin brand to life across
all owned and earned channels. This role ensures that the company's brand, voice, and
messaging are executed consistently and effectively throughout the customer journey, from
initial awareness through customer advocacy.
Working closely with senior leadership and future brand leadership, the Communications
Manager will oversee content creation, social media, public relations, creative production,
and brand governance. This is a highly execution-focused role responsible for turning brand
strategy into high-quality, market-facing communications that strengthen customer trust,
engagement, and brand recognition.
Brand Execution & Governance
Ensure consistent application of NovaFin's brand identity, voice, tone, and messaging across all customer-facing communications.
Maintain and update brand guidelines and communication standards.
Serve as the primary guardian of brand consistency across marketing, customer communications, product messaging, and sales support materials.
Review and provide guidance on materials developed by internal teams and external partners to ensure alignment with brand standards.
Content & Owned Channels
Own and manage NovaFin's organic social media presence, including content planning, copy development, publishing, and community engagement.
Oversee the company's blog, content hub, and other owned communication channels.
Develop content that supports brand awareness, customer education, trust-building, and engagement.
Maintain a consistent content calendar and publishing cadence across channels.
Public Relations & External Communications
Develop and manage media relations and external communication initiatives.
Prepare press releases, media kits, corporate announcements, and executive communications.
Coordinate spokesperson preparation and support media opportunities.
Monitor media coverage and ensure brand messaging is accurately represented.
Creative Production Management
Develop creative briefs and manage the production of marketing and communication assets.
Coordinate internal designers, agencies, freelancers, and production partners to ensure projects are delivered on time and on brand.
Review and approve creative output to ensure quality and consistency.
Vendor & Agency Management
Manage relationships with creative agencies, freelancers, public relations firms, and external production vendors.
Oversee project timelines, budgets, deliverables, and quality standards.
Evaluate vendor performance and identify opportunities for improvement.
Community Engagement & Brand Advocacy
Manage community interactions across owned social platforms.
Monitor customer feedback and identify opportunities to strengthen brand perception.
Support initiatives that encourage customer advocacy and positive brand engagement.
Reporting & Performance Monitoring
Track and report on content, social media, public relations, and brand engagement performance.
Monitor brand sentiment, media coverage, engagement metrics, and share of voice.
Provide recommendations to improve communication effectiveness and audience engagement.
Qualifications
Bachelor's degree in Communications, Marketing, Public Relations, Journalism, Business Administration, or a related field.
5–8 years of experience in communications, content marketing, public relations, social media management, or brand communications.
Experience managing agencies, freelancers, and creative production workflows.
Experience within fintech, financial services, consumer lending, or technology environments is preferred.
Strong understanding of content development, public relations, social media management, and brand governance.
Knowledge & Skills
Exceptional written and verbal communication skills in English and Spanish.
Strong editorial judgment and storytelling capabilities.
Experience developing and managing content calendars and communication plans.
Strong project management and organizational skills.
Ability to manage multiple stakeholders and competing priorities.
Experience coordinating creative production across internal and external resources.
Strong attention to detail and commitment to brand consistency.
Ability to thrive in a fast-paced, high-growth environment.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
JOB SUMMARY
As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.
This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.
KEY RESPONSIBILITIES
AI-POWERED AUTOMATION DESIGN & DEVELOPMENT
- Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows.
- Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions.
- Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools.
- Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.
CX SYSTEMS INTEGRATION & DATA FLOW
- Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack.
- Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares.
- Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics.
- Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.
AI CAPABILITY EXPANSION
- Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows.
- Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication.
- Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains.
- Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.
RELIABILITY & CONTINUOUS IMPROVEMENT
- Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations.
- Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs.
- Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues.
- Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.
CROSS-FUNCTIONAL COLLABORATION
- Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution.
- Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications.
- Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.
QUALIFICATIONS
EXPERIENCE
- 3–5+ years in systems administration, business systems engineering, or customer support platform work.
- Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value.
- Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher.
- Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly.
- Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.
SKILLS & COMPETENCIES
Technical
- Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher).
- Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools).
- AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems.
- Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems.
- Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.
Operational & Mindset
- Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away.
- Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust.
- AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works.
- Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support.
- Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.
WHAT YOU'LL WORK WITH
- Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting.
- ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem.
- Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows.
- Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration.
- Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions.
- Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Nick Guardino, Senior Director of Marketing Ops at
Customer.io
, and I'm looking for a GTM AI Engineer to help take our AI agents from scrappy prototypes to production-grade systems our GTM teams can depend on.
Over the last 3.5 months, our GTM AI team has built 11 agents now running in production, serving 120 active users and roughly 25,000 tool calls a day — all through custom CLIs that work, but weren't built to scale. We believe businesses can run leaner and go further when they deploy AI agents well, and we're figuring out that motion in real time. This role owns the scale and reliability layer so the rest of the team can keep building.
What we value
Craft over quick wins
— energized by making things robust, not just making them work.
A point of view
— we want someone who asks "why did you build it that way?" and has a specific answer for what to do instead.
Comfortable being wrong
— you try things fast, and you course-correct just as fast.
AI-native by default
— you'd rather direct Claude to write and QA code than write it by hand.
What you'll do
Alpha-to-production ownership
— take newly built agents from working v1 to production-ready: write evals, harden prompts and tool definitions, and refactor prototype scaffolding into clean, production-quality code.
Observability & stability
— instrument tracing, logging, and monitoring across the agent fleet so we catch regressions before our 120+ GTM users do.
Deployment & infrastructure
— stand up and maintain the pipelines that get agents into users' hands without surprises, owning environment parity and release hygiene on our GCP stack.
Database administration
— own how agents read from and write to our databases, safely and at scale.
Fleet maintenance
— monitor agent behavior in production, triage issues, and ship the steady stream of improvements that make an agent indispensable rather than just useful.
Partner closely with the GTM AI team
— free up our agent builders to stay in their zero-to-one wheelhouse while you own scale and reliability.
Bring an outside point of view
— tell us what we built wrong, and back it up with a plan to fix it.
What we're looking for
4+ years in software engineering, platform/infrastructure engineering, or a similarly technical role, ideally at a B2B SaaS company.
Comfort working in the terminal daily, with a real GitHub PR-and-deploy workflow.
Cloud hosting experience — Kubernetes, VMs, or equivalent; Google Cloud experience strongly preferred.
Experience with how agents interact with and edit databases, including some hands-on database administration.
Familiarity with LLM-based application development: prompt engineering, tool/function calling, evals, and modern agent frameworks.
Ability to prompt AI tools correctly, review their output critically, and direct them to QA their own work — this is an AI-native role, not a hand-coding one.
Scrappy enough to iterate fast, disciplined enough to think about consistency once something needs to scale.
A point of view, and the willingness to ask "why did you build it that way?"
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$140,000–$170,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute Zoom call with Recruiter
45-minute Zoom call with Hiring Manager
45-minute Zoom call with a member of the GTM AI team
60-minute Live technical session with the team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We are seeking our second IT Engineer to join our growing team in San Francisco. Our team laid the foundation for IT at LangChain, and this role is critical to helping us mature and scale that foundation as the company grows. You'll bring deep technical expertise to our fleet management and SaaS administration, with room to shape how we manage our fleet, identity, SaaS stack, and the automation that runs the business. The ideal candidate brings startup experience, thrives in ambiguity, loves a good problem, and is excited to build scalable systems that support our global team.
WHAT YOU'LL DO
Infrastructure & Automation
- Build and maintain our IT infrastructure and tech stack that scales with LangChain’s rapid growth
- Drive automation initiatives to reduce toil and improve efficiency using scripts, APIs, and workflow tools
- Implement monitoring and documentation practices that enable operational excellence
Client Platform Engineering
- Reimagine how we deploy, configure, and manage our Mac fleet. MDM (Iru) is the foundation, not the entire solution however.
- Design and build a secure, reliable, and maintainable desktop environment that replaces our current patchwork of one-off scripts with version-controlled, testable, and repeatable systems
- Own our approach to custom security controls and application deployment across the fleet, so updates and configuration changes are consistent and easy to roll out at scale
- Build the fleet management systems now so they hold up as headcount, and the fleet, keep growing
Security & Identity Management
- Drive our identity strategy, implementing secure, scalable access controls following the principle of least privilege
- Identify and implement security enhancements across our SaaS stack
- Partner with our Security team to drive improvement of our enterprise security posture
SaaS Administration
- Administer and optimize our growing SaaS stack, managing provisioning, access controls, and lifecycle management
- Become IT's central administrator for LangSmith, our own product, developing deep fluency in its administration surface
- Build automated workflows for LangSmith administration using its API paired with our automation tooling, reducing manual, toil-heavy admin work
- Help IT stay fluent across the internal tools we run and support, including the LLM Gateway. Another LangChain product.
Core IT Operations
- Provide support to employees globally across hardware, software, networking, and IT tools
- Deliver great onboarding experiences for new hires, ensuring they have the right hardware, access, and setup so they can be productive from day one
WHAT YOU'LL BRING
- 5+ years of experience in IT engineering and systems administration
- Deep proficiency with Okta and Okta Workflows
- Fluency in at least one general-purpose programming language (Python, JavaScript, or similar) with demonstrated ability to write production-quality scripts and automation
- Versed in the us of REST APIs, webhooks, and API authentication methods; you should be comfortable reading API documentation and building integrations between systems
- Demonstrated ability to build meaningful automations that reduce manual work and improve IT operations
- Hands-on experience with IaC using Terraform to manage and provision IT infrastructure and applications, and comfort applying changes within an existing Terraform codebase
- Experience using coding agents (e.g. Claude Code) as part of your day-to-day engineering workflow to build and ship automation faster
- Strong experience with a modern tech stack that includes Google Workspace, Slack, Notion, Claude, ChatGPT
- Solid understanding of MDM platforms, and ideally experience going beyond baseline MDM with fleet/configuration management tooling to manage a fleet's security and application needs
- Experience administering a large or complex SaaS stack, ideally including internal or AI/LLM-based products
- Strong networking fundamentals (TCP/IP, DNS, VPNs, firewalls, switching, wireless, LAN/WAN)
- Annual salary range: $150,000-$170,00 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Product Manager on the Enterprise Controls team, you will empower enterprises with the tools and frameworks to govern their use of our AI Platform while ensuring compliance with internal policies and external regulations. Your scope will cover User Access & Identity Management (RBAC, SSO, SCIM), Framework Consistency (SDK, APIs), Audit & Compliance (SOC 2, GDPR, HIPAA, ISO 27001), and Platform Administration & Billing.
This role is critical as we’ve already secured contracts with industry leaders like ASML, CMA-CGM, and Stellantis—all of whom have rigorous IT requirements. Your work will be foundational in meeting these demands and driving the adoption of our platform at scale.
WHAT YOU WILL DO
- Set the vision for Enterprise Readiness by shaping and evangelizing a product strategy aligned with company goals and market opportunities.
- Identify gaps through market and UX research to uncover unmet needs, competitive whitespaces, and emerging trends in enterprise product management.
- Own the product lifecycle, driving development from ideation to launch and iteration, balancing speed, quality, and user satisfaction.
- Champion the user by partnering with design and research teams to create intuitive, high-impact experiences, refining them with data and feedback.
- Collaborate on go-to-market strategies with marketing and sales, including pricing, positioning, and adoption plans.
- Align stakeholders across engineering, design, and business teams around priorities, trade-offs, and timelines.
- Prioritize ruthlessly to maintain a dynamic roadmap that delivers quick wins while advancing long-term initiatives.
WHAT WE'RE LOOKING FOR
- 7+ years of Product Management experience in competitive, ambiguous environments, ideally with generative AI, LLMs, or ML-driven products.
- Technical acumen to understand trade-offs and partner effectively with engineering teams.
- User obsession with a relentless focus on solving real problems, supported by data and qualitative insights.
- Cross-functional influence to align and inspire teams without direct authority.
- Problem-solving skills that balance big-picture thinking with hands-on execution, from roadmap crafting to metrics analysis.
- Clear communication with persuasive storytelling for executives, teams, and users in docs, decks, or whiteboard sessions.
- Adaptability to thrive in dynamic settings where priorities shift quickly.
- Collaborative mindset with low ego and high EQ, building trust and driving decisions through clarity.
- Autonomy to navigate unknowns and own outcomes end-to-end.
- Growth mindset with deep familiarity in product-led growth strategies (e.g., viral loops, onboarding optimization, monetization).
- Builder’s mindset with founder or early-stage PM experience, turning 0→1 ideas into products users love.
- Technical depth to prototype, hack, or dive into code when needed.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
We're hiring our first paralegal to join Tennr's legal team. You'll work directly with our two attorneys across the full range of legal work at a high-growth health-tech company, with a heavy emphasis on commercial contracts.
Today, our attorneys handle everything: drafting, negotiating, and reviewing customer and vendor agreements, building and maintaining compliance programs, advising product and business development teams, and managing corporate governance. We need someone who can manage the operational side of our legal function, take on contract drafting and review review, and help us build the internal resources and scalable processes that a high-growth company like us needs.
KEY RESPONSIBILITIES
You'll be embedded in the work from day one. You'll review and draft contracts, manage deal flow, maintain our contract repository, and create the templates, playbooks, and guides that help our internal teams work with Legal more effectively. As you build fluency in our business and contracts, you'll take on increasing responsibility for managing the contract lifecycle end to end, serving as a first point of contact for routine contracting matters and escalating to the attorneys as needed. A more detailed description of your anticipated responsibilities is below.
Contract Drafting, Contract Management, and Legal Operations
- Draft, review, and negotiate commercial contracts, including SaaS subscription agreements, order forms, BAAs, NDAs, vendor agreements, and partnership agreements
- Serve as the first point of escalation for routine contracting questions from Sales and Business Development, routing complex or novel issues to the attorneys
- Maintain and organize Tennr's contract repository across SpotDraft, DocuSign, and Salesforce, including managing contract workflows end-to-end and tracking active contract obligations.
- Support the procurement process and maintain visibility into vendor agreements and compliance requirements
- Assist with corporate governance tasks as needed, including maintaining corporate records and supporting board-related processes
Cross-Functional Enablement
- Develop and maintain internal legal resources: contract playbooks, FAQ documents, written guidelines for teams
- Create internal reference materials such as ambassador program documentation, product-specific walkthroughs, and compliance guides
- Attend or distill notes from cross-functional meetings to identify emerging legal needs and areas where teams could benefit from additional guidance or resources
- Support compliance tracking by helping build and maintain team-specific compliance calendars and audit documentation
Compliance Support
- Assist with compliance monitoring and documentation, helping to build and maintain records supporting Tennr's compliance programs, including HIPAA-related obligations
CANDIDATE QUALIFICATIONS
- 5+ years of experience as a paralegal, contracts specialist, or in a similar role within an in-house legal department or law firm, ideally supporting a technology or healthcare company
- Hands-on experience drafting, reviewing, and negotiating commercial contracts (SaaS, technology, or services agreements); you understand how provisions interact, not just how to check them against a list
- Strong organizational skills and the ability to manage multiple concurrent workstreams (active deal flow, repository maintenance, internal projects) with minimal supervision
- Excellent legal writing skills for both contract markup and clear, usable internal documents and guidelines
- Familiarity with contract lifecycle management tools (SpotDraft, Ironclad, Agiloft, or similar) or demonstrated ability to learn new systems quickly
- A proactive mindset: you notice when a recurring question should become a written resource, when a process could be improved, or when a team needs support before they ask for it
- Comfort working in a fast-paced, high-growth environment where priorities shift and the role will evolve
NICE TO HAVE
- Experience working in healthcare, health-tech, or a similarly regulated industry
- Familiarity with HIPAA, BAA requirements, or healthcare data privacy
- Experience with AI-assisted legal tools or contract review automation (e.g., building or configuring playbooks in AI-powered review platforms, designing automated intake or review workflows)
- Interest in or experience with process design and workflow automation for legal operations: building systems that reduce manual work and let a small team scale
- Experience building self-service legal resources, internal knowledge bases, or intake workflows
- Familiarity with Salesforce and DocuSign from an administrative or configuration perspective
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure.
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week.
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: Paris; Amsterdam; Warsaw; Munich; London; Berlin
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Site Reliability Engineer (SRE) on the Cloud Platform team, you will shape the reliability, scalability, and performance of our Cloud platform and customer-facing applications. You’ll work closely with software engineers and product teams to ensure our systems meet and exceed the expectations of both internal and external customers.
This role is critical in maintaining the stability and efficiency of our infrastructure, enabling seamless experiences for users and developers. Your expertise will directly impact the robustness of our AI platform, ensuring it operates at scale with minimal downtime.
WHAT YOU WILL DO
- Design, build, and maintain scalable, highly available, and fault-tolerant infrastructures to support our Cloud platform.
- Operate systems and troubleshoot issues in production environments, including interrupts, on-call responses, and infrastructure scaling.
- Implement and improve monitoring, alerting, and incident response systems to minimize downtime and optimize performance.
- Develop and maintain workflows and tools for CI/CD, containerization, orchestration, monitoring, and logging.
- Participate in on-call rotations to respond to incidents and perform root cause analysis to prevent recurrence.
- Drive continuous improvement in infrastructure automation, deployment, and orchestration.
- Collaborate with software engineers to enable safe and reproducible model-training experiments.
- Build and enhance a cloud platform that abstracts infrastructure complexities for science and engineering teams.
- Design and develop new workflows, tooling, and automation to improve system reliability, availability, and performance.
- Ensure infrastructure adheres to security best practices and compliance requirements in collaboration with the security team.
- Document processes and procedures to ensure consistency and knowledge sharing across the team.
WHAT WE'RE LOOKING FOR
- A Master’s degree in Computer Science, Engineering, or a related field.
- 5+ years of experience in a DevOps or SRE role, with strong expertise in bare metal infrastructure and distributed systems.
- Hands-on experience with site reliability issues, including root cause analysis, in-production troubleshooting, and on-call rotations.
- Proficiency in working with reliability KPIs, such as observability, alerting, and SLAs.
- Experience with CI/CD, containerization, and orchestration tools like Docker and Kubernetes.
- Knowledge of monitoring, logging, alerting, and observability tools such as Prometheus, Grafana, ELK Stack, or Datadog.
- Familiarity with infrastructure-as-code tools like Terraform or CloudFormation.
- Proficiency in scripting languages (Python, Go, Bash) and a strong understanding of software development best practices.
- Solid grasp of networking, security, and system administration concepts.
- Excellent problem-solving and communication skills, with the ability to work effectively in a collaborative environment.
- Experience in an AI/ML environment, high-performance computing (HPC) systems, or modern AI-oriented solutions (e.g., Fluidstack, Coreweave, Vast) is a plus.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Site Reliability Engineer (SRE) on the Platform team, you will shape the reliability, scalability, and performance of our platform and customer-facing applications. You’ll work closely with software engineers and research teams to ensure our systems meet and exceed the expectations of both internal and external customers.
This role balances day-to-day operations on production systems with long-term software engineering improvements. Your work will reduce operational toil, foster reliability, and ensure high availability for our web services, inference environments, and ML workloads. You’ll enable seamless replication of work environments across multiple HPC clusters, directly impacting the stability and efficiency of our AI platform.
WHAT YOU WILL DO
- Design, build, and maintain scalable, highly available, and fault-tolerant infrastructures to support web services and ML workloads.
- Ensure our platform, inference, and model training environments are always highly available and enable seamless replication across HPC clusters.
- Operate systems and troubleshoot issues in production, including interrupts, on-call responses, and infrastructure scaling.
- Implement and improve monitoring, alerting, and incident response systems to minimize downtime and optimize performance.
- Develop and maintain workflows and tools for CI/CD, containerization, orchestration, monitoring, and logging.
- Participate in on-call rotations to respond to incidents and perform root cause analysis.
- Drive continuous improvement in infrastructure automation, deployment, and orchestration using tools like Kubernetes, Flux, and Terraform.
- Collaborate with AI/ML researchers to enable safe and reproducible model-training experiments.
- Build a cloud-agnostic platform that abstracts infrastructure complexities for science and engineering teams.
- Design and develop new workflows, tooling, and automation to improve system reliability, availability, and performance.
- Work with the security team to ensure infrastructure adheres to best practices and compliance requirements.
- Document processes and procedures to ensure consistency and knowledge sharing across the team.
WHAT WE'RE LOOKING FOR
- A Master’s degree in Computer Science, Engineering, or a related field.
- 7+ years of experience in a DevOps or SRE role, with strong expertise in cloud computing and distributed systems.
- Hands-on experience with site reliability issues, including root cause analysis, in-production troubleshooting, and on-call rotations.
- Proficiency in working with reliability KPIs, such as observability, alerting, and SLAs.
- Experience with CI/CD, containerization, and orchestration tools like Docker and Kubernetes.
- Knowledge of monitoring, logging, alerting, and observability tools such as Prometheus, Grafana, ELK Stack, or Datadog.
- Familiarity with infrastructure-as-code tools like Terraform or CloudFormation.
- Proficiency in scripting languages (Python, Go, Bash) and a strong understanding of software development best practices.
- Solid grasp of networking, security, and system administration concepts.
- Excellent problem-solving and communication skills, with the ability to work effectively in a collaborative environment.
- Experience in an AI/ML environment, high-performance computing (HPC) systems, or modern AI-oriented solutions (e.g., Fluidstack, Coreweave, Vast) is a plus.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Nassau, New Providence
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Chief Operations Officer holds direct executive responsibility for the Bank's day-to-day operations and serves as Senior Official II. The role encompasses operational management across payments, client accounts, correspondent banking, and card programme operations, alongside the regulatory accountability and deputisation responsibilities of the Senior Official II designation under the BTCRA. The COO works in close coordination with the Chief Executive Officer and senior officers to ensure all operational activities comply with applicable regulatory requirements and Board-approved policies.
Responsibilities
Take executive ownership of day-to-day banking operations — including payments processing, client account management, reconciliation, and card programme operations — ensuring activities are conducted within the Bank's risk appetite.
Manage the Bank's operational relationships with payment channel counterparties, correspondent banks, BIN sponsors, card scheme partners, and third-party service providers.
Serve as the second primary contact with the Central Bank of The Bahamas, ensuring timely and accurate communication on all material operational matters.
Ensure day-to-day operations comply with AML/CFT controls, Non-Resident exchange control obligations, BTCRA prudential requirements, and applicable CBOB guidelines, providing first-line operational support to the AML/CFT monitoring function.
Escalate material operational, financial, or regulatory issues to the CEO and Board promptly, maintaining a transparent relationship with the Board on all operational matters.
Design, implement, and continuously improve operational procedures, controls, and workflows in coordination with the CRO and MLRO/Compliance Officer, ensuring processes are documented, tested, and regulatory-aligned.
Oversee outsourcing and third-party service arrangements within scope, including Group-provided support functions, ensuring appropriate service levels, controls, and exit arrangements per CBOB Outsourcing Guidelines.
Coordinate with Capital.com Group's technology, operations, and support functions to ensure intercompany arrangements operate effectively and in compliance with applicable requirements.
Prepare or oversee operational reporting and Board and committee papers within scope.
Maintain fit-and-proper status for the Senior Official II designation under the BTCRA, notifying the CEO and Board promptly of any matter that may affect that status.
Requirements
Bachelor's degree or above in finance, business administration, economics, banking, or a related field; postgraduate qualification or professional certification is an advantage.
Minimum 7–10 years in banking or financial services, including at least 5 years in a senior operational management role at a licensed bank or regulated financial institution.
Hands-on experience across payments processing (SWIFT, SEPA, or equivalent), client account lifecycle management, correspondent banking, and card programme or payment channel operations.
Sound working knowledge of Bahamian banking regulation, including the BTCRA and CBOB guidelines, or an equivalent regulatory framework in a comparable jurisdiction.
Understanding of AML/CFT obligations applicable to banks, including transaction monitoring, Non-Resident exchange control requirements, and CBOB regulatory reporting.
Familiarity with core banking and payment systems; experience with digital or cloud-based core banking platforms is an advantage.
Must satisfy CBOB fit and proper requirements, including competence, integrity, and financial soundness.
Must not be employed at any other firm; any external non-executive positions must be disclosed and assessed for conflict of interest and full-time commitment compatibility.
Strong operational management, analytical, and process-design capabilities.
Ability to build robust processes in a lean, de novo banking environment with an evolving operating model.
High accountability, sound operational judgement, and collaborative working style.
Fluency in English.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Location: Palo Alto; New York; San Francisco
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a People Operations Manager on the People team, you will build, scale, and manage the operational infrastructure that supports our team in North America and drives our international expansion. This role exists to ensure our regional HR operations run seamlessly, keeping the company fully compliant while executing a high-touch, reliable support system for our growing team.
You will lead the end-to-end employee lifecycle operations for the region, managing everything from North American payroll and local benefits to complex global mobility and visa tracking. Your impact will be felt directly through your ability to establish compliant HR frameworks in entirely new countries and streamline our internal operational workflows.
This position requires a balance of strategic process engineering and hands-on administrative execution. You will own the operational foundation—ensuring data integrity across our HRIS software, building scalable vendor partnerships, and addressing daily employee inquiries with a strong service-oriented approach.
WHAT YOU WILL DO
- Manage and process payroll for all employees across the North America region, partnering with local providers and internal Finance teams to ensure precise, on-time execution.
- Launch HR operations in new countries, deploying localized employee benefits programs, setting up compliant entities, and establishing local operational policies.
- Own the onboarding and lifecycle documentation, formalizing labor contracts, amendments, and internal status changes securely within our HRIS.
- Coordinate global mobility and immigration, directly managing visas for new hires and navigating compliance requirements for international team work trips.
- Resolve daily employee inquiries regarding benefits enrollment, policy clarifications, and routine payroll changes with clear and timely communication.
- Audit and optimize internal HR workflows, identifying opportunities for software automation and benchmarking external vendors to maximize administrative efficiency.
- Maintain core compliance frameworks, keeping employee handbooks up to date and monitoring regional shifts in employment regulations to protect the company.
WHAT WE'RE LOOKING FOR
- 5-10 years of progressive HR experience, ideally within a high-growth environment, alongside a degree in Human Resources, Business Administration, or a related field.
- Strong knowledge of US employment laws, compliance regulations, and a deep understanding of regional and international payroll and tax regulations.
- Proven experience managing the full employee lifecycle and successfully deploying benefits and HR compliance structures in new international regions.
- High technical proficiency with modern HRIS systems, automated payroll platforms, and operational data tracking tools.
- A dedicated internal service mindset with the communication and interpersonal skills required to navigate sensitive employee situations and vendor negotiations.
- Strong analytical and problem-solving abilities, with a track record of turning complex regulatory requirements into clear internal procedures.
- A practical, hands-on execution style combined with a builder mindset—you enjoy creating order out of ambiguity and actively executing daily operational tasks.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a People Operations Manager on the People team, you will build, scale, and maintain the operational foundation that supports our team in France. This role exists to ensure our daily HR processes run seamlessly, keeping the company fully compliant while delivering a reliable, clear, and high-quality experience for every employee.
You will act as the primary point of contact for employee lifecycle milestones, everyday operations, and external vendor relations. Your impact will be felt directly through the precision of our monthly payroll, the clarity of our internal policies, and the efficiency of our onboarding systems.
This position requires a balanced blend of hands-on administrative execution and process engineering. You will own the full operational landscape—from local labor contracts and complex immigration cases to scaling our HRIS software—while constantly identifying opportunities to automate workflows and reduce friction.
WHAT YOU WILL DO
- Process payroll end-to-end for France-based employees, collaborating closely with external providers and our internal Finance team to ensure timely, precise execution.
- Own the onboarding journey, managing labor contracts, amendments, certificates, and system updates so new hires are integrated accurately from day one.
- Navigate immigration and mobility requests, directly managing work permits, visa renewals, and National Security Number applications.
- Resolve daily employee inquiries regarding benefits administration, enrollment changes, and company policies with clear and prompt support.
- Maintain compliance infrastructure, regularly updating employee handbooks and monitoring shifts in French employment law to protect the company.
- Lead HR software initiatives and vendor management projects to evaluate, implement, and refine our HRIS and payroll tools.
- Streamline operational workflows by documenting, automating, and auditing existing procedures to eliminate administrative bottlenecks.
WHAT WE'RE LOOKING FOR
- 5 to 10 years of progressive HR experience, ideally within a startup or high-growth environment, alongside a degree in HR, Business Administration, or a related field.
- Deep operational knowledge of French labor laws, local employment regulations, national payroll structures, and tax compliance.
- Proven experience managing the entire employee lifecycle from onboarding through retention strategies to formal offboarding.
- Technical proficiency with modern HR technology solutions, including HRIS platforms and automated payroll tools.
- Strong analytical and problem-solving skills, with the ability to interpret regulatory updates into practical internal policies.
- A practical, hands-on execution style combined with a builder mindset—you genuinely enjoy creating order out of ambiguity and setting up scalable systems.
- Clear, direct communication and interpersonal skills to manage sensitive employee topics and coordinate effectively with external vendors.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Serbia; Georgia
We are looking for a structured and execution-driven Strategic Project Manager to lead complex market expansion and business localization initiatives across multiple regions and business units.
The role focuses on turning ambiguous business needs into structured execution plans, business cases, governance frameworks, and operational launches. Success requires strong stakeholder management, an ownership mentality, and the ability to drive cross-functional initiatives without direct managerial authority - but with strong C-level support and dedicated resources from Finance, Legal, Tax, Product, Payments, Commercial, Marketing, and Analytics assigned to each initiative.
This is not a traditional administrative role. We are looking for someone who can independently drive initiatives from idea to operational launch and build frameworks to make future launches faster and more predictable.
Responsibilities
1. Business Case Development & Strategic Planning:
Build and structure business cases, ROI assessments, and operational models for market expansion initiatives.
Turn ambiguous business requests into actionable implementation plans, decision-making frameworks, and launch criteria - in close collaboration with Finance, Legal, Product and Business stakeholders.
Prepare and present business cases and initiative proposals to C-level stakeholders - including structured storytelling, trade-off framing, and recommendation of go/no-go decisions.
2. End-to-End Initiative Execution:
Lead market expansion and localization initiatives from planning to operational launch.
Coordinate cross-functional implementation across Product, Finance, Legal, Payments, Operations, and Commercial teams.
Manage timelines, dependencies, escalations, and execution accountability across parallel workstreams.
3. Governance, Stakeholder Management & Reporting:
Drive alignment across senior stakeholders with competing priorities.
Maintain governance structures, execution tracking, and transparent reporting.
Establish scalable project documentation, decision logs, and post-launch performance monitoring.
Requirements
4–8+ years of experience in strategic project management, business operations, transformation, or other cross-functional execution roles - with a strong track record of personally leading and delivering complex initiatives end-to-end.
Proven ability to operate in high-ambiguity environments across multiple stakeholders (Finance, Legal, Tax, Product, Payments, Commercial, Marketing, Analytics, C-level).
Strong ownership mentality, structured thinking, and ability to drive initiatives from concept to implementation.
Business and operational mindset with high attention to detail and execution quality.
Advanced Excel skills and comfort working with data, reporting and collaboration tools.(our stack: Confluence, Miro, Gantt, YouTrack, Slack, Tableau, Trino).
Benefits
Flexible schedules and opportunity to work remotely;
Ambitious and supportive team who love what they do, appreciate each other, and grow together;
Internal programs for adaptation and training, development of soft skills, and leadership abilities;
Partial compensation for participating in external training and conferences;
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
Corporate prices on hotels and travel services;
MyTime Day Off - an extra non-working day without loss of compensation.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking a Corporate Governance Assistant Vice President or Vice President to join the Legal team. The ideal candidate will support and enhance iCapital's Global Corporate Governance program through the administration of corporate governance processes, entity management, and compliance-related activities across domestic and international subsidiaries. This role will work closely with members of the Legal, Compliance, and business teams to ensure accurate governance records, regulatory compliance, and effective corporate secretarial practices.
Responsibilities
Prepare, maintain, and organize corporate governance records, including meeting minutes, resolutions, consents, governing documents, certificates, and other corporate records.
Manage powers of attorney, incumbency certificates, officer listings, and other corporate secretarial documentation.
Coordinate with registered agents and external service providers to obtain good standing certificates, certified filings, and other corporate records.
Support the maintenance and enhancement of governance policies, procedures, and controls to address changing regulatory and business requirements.
Assist with entity formations, entity maintenance activities, and updates to the company's entity management system.
Support corporate entity compliance activities, including KYC requests, regulatory filings, audit requests, and requests for information.
Coordinate the preparation and execution of board and committee meetings, including agendas, meeting materials, minutes, and action item tracking.
Partner with the Legal, Compliance, Finance, Tax teams, and other business stakeholders to ensure governance obligations are completed accurately and on time.
Assist with responses to requests from auditors, regulators, and other internal and external stakeholders.
Participate in governance-related projects, process improvements, and other departmental initiatives.
Support additional Legal and Compliance functions as needed.
Qualifications
3-7 years of experience in corporate governance, corporate compliance, entity management, corporate secretarial, legal operations, paralegal, or related functions
Experience within a financial services firm, law firm, corporate legal department, compliance department, or corporate secretarial function preferred
JD, paralegal certification, or corporate governance certification is a plus
Familiar with corporate entity management, governance recordkeeping, and regulatory compliance processes
Strong organizational, problem-solving, and communication skills.
Able to manage competing priorities and work effectively in a dynamic environment.
Detail-oriented with strong follow-through and a continuous improvement mindset.
Proficiency in Microsoft Office applications, including Word and Excel.
Benefits
The base salary range for this role is $110,000 to $175,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
iCapital is seeking a Corporate Governance Assistant Vice President or Vice President to join the Legal team. The ideal candidate will support and enhance iCapital's Global Corporate Governance program through the administration of corporate governance processes, entity management, and compliance-related activities across domestic and international subsidiaries. This role will work closely with members of the Legal, Compliance, and business teams to ensure accurate governance records, regulatory compliance, and effective corporate secretarial practices.
Responsibilities
Prepare, maintain, and organize corporate governance records, including meeting minutes, resolutions, consents, governing documents, certificates, and other corporate records.
Manage powers of attorney, incumbency certificates, officer listings, and other corporate secretarial documentation.
Coordinate with registered agents and external service providers to obtain good standing certificates, certified filings, and other corporate records.
Support the maintenance and enhancement of governance policies, procedures, and controls to address changing regulatory and business requirements.
Assist with entity formations, entity maintenance activities, and updates to the company's entity management system.
Support corporate entity compliance activities, including KYC requests, regulatory filings, audit requests, and requests for information.
Coordinate the preparation and execution of board and committee meetings, including agendas, meeting materials, minutes, and action item tracking.
Partner with the Legal, Compliance, Finance, Tax teams, and other business stakeholders to ensure governance obligations are completed accurately and on time.
Assist with responses to requests from auditors, regulators, and other internal and external stakeholders.
Participate in governance-related projects, process improvements, and other departmental initiatives.
Support additional Legal and Compliance functions as needed.
Qualifications
3-7 years of experience in corporate governance, corporate compliance, entity management, corporate secretarial, legal operations, paralegal, or related functions
Experience within a financial services firm, law firm, corporate legal department, compliance department, or corporate secretarial function preferred
JD, paralegal certification, or corporate governance certification is a plus
Familiar with corporate entity management, governance recordkeeping, and regulatory compliance processes
Strong organizational, problem-solving, and communication skills.
Able to manage competing priorities and work effectively in a dynamic environment.
Detail-oriented with strong follow-through and a continuous improvement mindset.
Proficiency in Microsoft Office applications, including Word and Excel.
Benefits
The base salary range for this role is $110,000 to $175,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
Financial Incentives (FIN) is where Garner's promise becomes real for a member: the moment they are paid back for choosing better care. Behind that simple experience sits one of the hardest problems in the company. FIN ingests claims and eligibility feeds from third-party administrators, adjudicates them against benefit rules, accumulates member benefit, and moves real funds through payments and treasury. It does this under heavy and growing load, carrying PHI and PII, at the point where high-volume data from outside partners first enters Garner. When FIN is right, members are paid accurately and on time. When it is wrong, the failure is financial and visible.
We are hiring a Director to lead FIN Engineering, accountable for the full function (ingestion, eligibility, adjudication, accumulation, and payments/treasury): its correctness, reliability, security, and the pace at which it improves. You will lead a large, multi-team function, own its multi-year roadmap, and contribute to company-wide planning. The role is hands-on-keys: you will stay close to the code, the designs, and the incidents to hold a real technical opinion, and set an engineering quality bar the rest of the department measures itself against.
You will report to the CTO and lead a group of Engineering Managers and senior individual contributors across FIN's value streams.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own the outcomes, ingestion through payment.
Define what "correct" means for adjudication and money movement, and be accountable for adjudication accuracy, payment timeliness, ledger reconciliation, ingestion SLAs, and the roadmap that moves them.
Set the bar and the pace.
Establish the validation standards and definition of "done" the function ships against and hold the line under delivery pressure, running a performance culture on evidence: highest-value work first, manual toil automated away, engineers accountable for outcomes.
Stay close to the work.
Join the hard design reviews, read the code, dig into incidents, and hold defensible technical positions on adjudication logic, event contracts, data modeling, and money movement.
Make agent-first the default.
Make AI-native engineering how FIN works, not a side experiment: build the harnesses, validation frameworks, and Claude Skills that let squads ship faster and safer, and mature the org from assisted toward autonomous with real guardrails.
Own the technical direction.
Guide the backend toward event-contract boundaries that let teams ship independently and scale to tens of millions of claims, with the fault tolerance a pipeline that cannot drop or double-pay a claim demands, and own the security and data-integrity posture at the edge where partner data enters and funds leave: validate, quarantine, and reconcile rather than assume the inputs are clean.
Build and grow the team.
Hire, level, and develop Engineering Managers and senior ICs, own interviewer calibration, and design the org's structure and decision rights so ownership is clear.
Translate across the business.
Partner with the CTO, Product, Finance, Operations, and payment partners to turn business needs into technical plans and communicate risk and tradeoffs in terms leaders can act on.
The ideal candidate has:
10+ years building and operating high-scale, high-reliability backend systems, ideally ones that process large data volumes and/or move money.
5+ years leading engineering teams, including managing managers, in a high-accountability, high-urgency environment.
Technical credibility at scale: you can reason through a design doc, a schema, or an incident timeline and write the validation criteria that catch failure.
An opinionated point of view on agent-first / AI-native engineering: not just that teams should use AI, but how to make it the default operating model and mature it safely from assisted toward autonomous.
Experience with the demands of sensitive data (regulated PHI/PII/financial data, unvalidated third-party inputs, encryption, access, audit) and an instinct for reconciliation-first design.
Fluency in distributed systems and modern cloud: event-driven architecture, idempotency, fault tolerance, backpressure, and data consistency under load, plus AWS and API design.
An ownership mindset: you move problems to resolution without being asked and optimize relentlessly for member and business impact.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Technologies we use:
Python, TypeScript, React, NodeJS, Kubernetes, Istio, Postgres, ElasticSearch, NATS, AWS, Terraform
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position is $395,000 - $414,000 inclusive of bonus. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Warsaw, Poland
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
We are seeking a meticulous and self-driven Senior Admissions Solutions Coordinator to take full ownership of the end-to-end admissions process for our UK and US partner universities. Working remotely from Poland, you will manage a live caseload, ensuring every application is processed accurately and efficiently while consistently meeting established KPIs. This role requires complete accountability for each student file from application through to enrolment.
Key Result Areas
· Manage a live portfolio of student applications, ensuring every case remains accurate, complete, and progresses efficiently through each stage of the admissions cycle.
· Review, verify, and process application documentation in accordance with the admission requirements and quality standards of UK and US partner universities.
· Take full ownership of individual performance metrics by meeting application deadlines, proactively identifying risks, and ensuring timely resolution of outstanding issues.
· Act as the primary point of contact for students, partner universities, and internal teams, ensuring clear communication and seamless coordination throughout the admissions process.
· Maintain the highest standards of accuracy and compliance by ensuring all applications meet institutional requirements before submission.
· Monitor personal performance, analyse workflow efficiency, and implement process improvements to enhance productivity, accuracy, and student experience.
Requirements
Essential Criteria
· Bachelor's degree or equivalent qualification.
· Minimum of 2 years' experience in admissions management, student enrollment, or a similar administrative role within higher education or university admissions.
· Proven experience managing high-volume application processing, documentation, and casework with exceptional accuracy and attention to detail.
· Demonstrated ability to work independently in a remote environment, effectively managing priorities and delivering results with minimal supervision.
· Self-motivated, disciplined, and capable of working independently in a remote, KPI-driven environment.
· Excellent written and verbal communication skills, with the ability to manage multiple stakeholders professionally.
Desirable Criteria
· Excellent organisational and time management skills, with a strong eye for detail.
· Strong analytical and problem-solving abilities, with a continuous improvement mindset.
· Proficiency in using CRM systems, admissions platforms, and Microsoft Office applications.
· Highly accountable, taking full ownership of work and outcomes.
· Calm, resilient, and able to perform effectively under pressure while managing competing deadlines.
· Committed to delivering a high standard of service, accuracy, and compliance throughout the admissions process.
Location
The position is home-based with travel if required.
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: Warsaw, Poland
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
We are seeking a meticulous and self-driven Senior Admissions Solutions Coordinator to take full ownership of the end-to-end admissions process for our UK and US partner universities. Working remotely from Poland, you will manage a live caseload, ensuring every application is processed accurately and efficiently while consistently meeting established KPIs. This role requires complete accountability for each student file from application through to enrolment.
Key Result Areas
· Manage a live portfolio of student applications, ensuring every case remains accurate, complete, and progresses efficiently through each stage of the admissions cycle.
· Review, verify, and process application documentation in accordance with the admission requirements and quality standards of UK and US partner universities.
· Take full ownership of individual performance metrics by meeting application deadlines, proactively identifying risks, and ensuring timely resolution of outstanding issues.
· Act as the primary point of contact for students, partner universities, and internal teams, ensuring clear communication and seamless coordination throughout the admissions process.
· Maintain the highest standards of accuracy and compliance by ensuring all applications meet institutional requirements before submission.
· Monitor personal performance, analyse workflow efficiency, and implement process improvements to enhance productivity, accuracy, and student experience.
Requirements
Essential Criteria
· Bachelor's degree or equivalent qualification.
· Minimum of 2 years' experience in admissions management, student enrollment, or a similar administrative role within higher education or university admissions.
· Proven experience managing high-volume application processing, documentation, and casework with exceptional accuracy and attention to detail.
· Demonstrated ability to work independently in a remote environment, effectively managing priorities and delivering results with minimal supervision.
· Self-motivated, disciplined, and capable of working independently in a remote, KPI-driven environment.
· Excellent written and verbal communication skills, with the ability to manage multiple stakeholders professionally.
Desirable Criteria
· Excellent organisational and time management skills, with a strong eye for detail.
· Strong analytical and problem-solving abilities, with a continuous improvement mindset.
· Proficiency in using CRM systems, admissions platforms, and Microsoft Office applications.
· Highly accountable, taking full ownership of work and outcomes.
· Calm, resilient, and able to perform effectively under pressure while managing competing deadlines.
· Committed to delivering a high standard of service, accuracy, and compliance throughout the admissions process.
Location
The position is home-based with travel if required.
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
ОфисCiudad de México, Mexico
УдалённоUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
New York City Office
Paris; Amsterdam; Warsaw; Munich; London; Berlin; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридseniorГеография найма не уточнена
ГибридPalo Alto; New York; San Francisco; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ОфисParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks