Вакансии

Location: Dubai, UAE We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: Join us as an Operations Manager. Requirements Minimum five years’ operations experience within a crypto exchange, VASP, fintech, payments firm, brokerage, bank, custodian or comparable regulated financial-services business. Hands-on experience managing transaction operations, settlements, reconciliations, cash or asset movements, operational controls and exception resolution. Strong understanding of virtual-asset transaction lifecycles, wallets, custody, blockchain confirmations and fiat on/off-ramp processes. Experience developing SOPs, control frameworks, management reporting, incident-management processes and auditable records. UAE regulated financial-services experience and familiarity with local operational and regulatory expectations; direct VARA exposure is strongly preferred. Experience coordinating with Compliance, Finance, Product, Technology, Legal and external providers such as banks, custodians and payment partners. Strong analytical skills and proficiency with spreadsheets, dashboards, workflow tools and reconciliation data. Bachelor’s degree in business, finance, operations, technology or a related discipline, or equivalent relevant professional experience. Fluent written and spoken English; Arabic is advantageous but not essential. Responsibilities Design, document and maintain WhiteBIT UAE’s operating model, SOPs, control checklists, escalation procedures and service-level standards. Coordinate operational readiness for VARA licensing and market launch, including process testing, evidence packs and remediation of operational gaps. Manage end-to-end client operations, including onboarding hand-offs, account activation, deposits, withdrawals, transfers, settlement, queries and exceptions. Oversee daily controls and reconciliations across client ledgers, bank accounts, payment partners, custodians, wallets and blockchain records. Maintain controls for client money and virtual assets, including segregation, safeguarding, approvals, maker-checker controls and audit trails. Coordinate operational relationships and workflows with banks, custodians, liquidity providers, payment partners and other key service providers. Own operational incident management, including escalation, root-cause analysis, corrective actions and stakeholder communication. Work closely with Compliance on CDD/EDD workflows, transaction-monitoring escalations, Travel Rule exceptions, complaints and regulatory information requests. Coordinate with Finance on treasury operations, cash and asset movements, fees, liquidity requirements and month-end controls. Monitor service levels, volumes, turnaround times, exceptions, complaints and partner performance, providing regular management reporting. Maintain accurate and retrievable operational records and support business-continuity and disaster-recovery planning and testing. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. Vacation: 2 business days accrued per month during your first year, increasing to 30 business days per year from your second year onward. Medical insurance Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Canada; Brazil Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   We're looking for a Sr. Data Analyst, Compliance to join our team remotely! The primary goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by driving insights and actions that provide full visibility into business performance and operational efficiency. Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with strategic thinking to deliver actionable recommendations, guide decision-making, and drive measurable impact across the organization. In this role, you'll own end-to-end data management, from building and maintaining datasets and pipelines to designing dashboards and delivering insights for the Compliance team. A core part of this role is owning the logic and rule-setting behind transaction monitoring across deposits and withdrawals. You'll also contribute to experimentation infrastructure, laying the groundwork for future ML and intelligence initiatives.   THE OPPORTUNITY - Own the logic and rule-setting behind transaction monitoring across deposits and withdrawals, partnering closely with Compliance to study patterns and refine detection logic - Translate compliance requirements into production detection logic, preserving correctness across alert eligibility, thresholds, customer segmentation, date windows, and deduplication - Develop and maintain Python and SQL pipelines for transaction data preparation, feature engineering, and detection workflows - Evaluate detection rules and analytical models across coverage, alert quality, threshold sensitivity, and the impact of proposed changes - Design reproducible evaluations on historical data that account for limited labels, class imbalance, and shifts in customer behaviour over time - Own testing, deployment, scheduling, monitoring, and operational support for detection workflows, including investigating data quality issues, pipeline failures, and unexpected changes in detection results - Execute historical backfills with clear validation and traceability, and maintain reliable downstream alert delivery and integrations with compliance systems - Be at the forefront of data innovation by experimenting, testing hypotheses, and translating insights into action, while incorporating software engineering best practices into pipelines and dashboards.   WHAT YOU BRING - 7+ years of experience in data analysis, data science, and data management within the fintech, crypto, financial services, or gambling industry, gained in a fast-paced, high-growth environment - Experience working with compliance, fraud, funding, finance, and customer support teams and analyzing large datasets, engineering features, and applying statistical methods to practical business problems - Strong Python and SQL skills, with experience building and supporting production data or analytical systems - Hands-on experience using dbt or similar tooling to model and organize high-fidelity data for reporting and decision-making - Experience setting up and managing data pipelines with a strong understanding of workflow orchestration, plus strong software engineering practices including version control, automated testing, code review, and CI/CD - Solid statistical foundation; ML exposure is a strong plus - Proficiency with BI and data visualization tools (e.g., Hex, Tableau, Power BI, or similar) to build executive-facing dashboards - Ability to investigate production issues independently and communicate technical findings and uncertainty to non-technical stakeholders - You believe wholeheartedly in the values outlined in Kraken's Tentaclements document - A degree in a field emphasizing analytical rigor, such as analytics, software engineering, statistics, or economics - Based in Canada, the US, or Brazil, and fluent in English   NICE TO HAVES - Fraud detection, AML, anomaly detection, or other risk applications - Experience with Athena, Trino, Kafka, and Kubernetes alongside the core Airflow/dbt/S3 stack - Transaction pattern analysis, customer segmentation, and detection threshold tuning - Developing or productionising machine learning models, including experiment tracking and performance monitoring - Working with sparse or delayed feedback from investigations to evaluate and improve detection - Explainability, auditability, and change control in regulated environments Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. About the role   As a Billing Analyst in our Finance team, you will keep Aleph’s client billing accurate and on time. You will work in SAP across invoicing, accounts receivable (AR) operations, reconciliation and financial reporting, including month-end close. What You Will Do Prepare, verify and issue client invoices accurately and on schedule, including during high-volume billing cycles. Review bills and billing data before processing to confirm they are complete and correct. Resolve complex billing issues using the Dispute application in SAP. Post bank receipt entries in the books of account and apply them to customer accounts in SAP, making sure all bank offset accounts and bank-in-transit items are cleared on a weekly basis. Reconcile customer accounts and receivables. Review, monitor and control the accrued revenue balance to ensure that all accruals are settled. Support month-end closing for the billing group and prepare billing and AR financial reports. Respond to client queries and revise invoices when needed; send hard-copy invoices and Release Orders (ROs) to clients where required. Apply basic tax knowledge when preparing invoices and reconciling accounts, in line with local requirements. Support internal and external auditors with billing data, documentation and bill verification, and liaise with other stakeholders as needed. Follow billing procedures and quality checks, and suggest practical improvements to how we bill and reconcile. What We Are Looking For Bachelor’s degree in Finance, Accounting, Commerce, Business Administration or a related field. 4–5 years of relevant experience in billing, accounts receivable or finance operations. At least 2 years of hands-on SAP experience (any version, for example SAP ECC or S/4HANA). Strong accounting fundamentals, including reconciliations, accruals and month-end close. Basic tax knowledge (a tax specialist background is not needed). Ability to handle large-volume invoicing with accuracy and attention to detail. Basic English proficiency Flexibility to work across time zones and to put in extended hours during seasonal peaks. Professional certifications (for example CPA or CFA) are not required. Nice to have: prior experience in the media or advertising industry; an MBA in Finance. Why Join Aleph Impact: Your work keeps billing and revenue flowing for partnerships that help platforms like TikTok, Amazon and Google grow advertising in 130+ markets. Growth: We give our internal talent room to grow and learn together; this role builds depth in SAP, AR operations, accrual control and month-end close. Team culture: Aleph is a place of many cultures, perspectives and talents, where people support each other and value open communication and partnership. Market context: Digital advertising changes fast, and our finance team sits at the centre of a global, multi-market business. You will join a market with a deep finance and shared-services talent community. Curiosity welcome: We stay flexible and adaptable, move with the speed of change, and encourage everyone to keep learning and seeking out new opportunities. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Manila, Philippines Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. About the role   As a Billing Analyst in our Finance team, you will keep Aleph’s client billing accurate and on time. You will work in SAP across invoicing, accounts receivable (AR) operations, reconciliation and financial reporting, including month-end close. What You Will Do Prepare, verify and issue client invoices accurately and on schedule, including during high-volume billing cycles. Review bills and billing data before processing to confirm they are complete and correct. Resolve complex billing issues using the Dispute application in SAP. Post bank receipt entries in the books of account and apply them to customer accounts in SAP, making sure all bank offset accounts and bank-in-transit items are cleared on a weekly basis. Reconcile customer accounts and receivables. Review, monitor and control the accrued revenue balance to ensure that all accruals are settled. Support month-end closing for the billing group and prepare billing and AR financial reports. Respond to client queries and revise invoices when needed; send hard-copy invoices and Release Orders (ROs) to clients where required. Apply basic tax knowledge when preparing invoices and reconciling accounts, in line with local requirements. Support internal and external auditors with billing data, documentation and bill verification, and liaise with other stakeholders as needed. Follow billing procedures and quality checks, and suggest practical improvements to how we bill and reconcile. What We Are Looking For Bachelor’s degree in Finance, Accounting, Commerce, Business Administration or a related field. 4–5 years of relevant experience in billing, accounts receivable or finance operations. At least 2 years of hands-on SAP experience (any version, for example SAP ECC or S/4HANA). Strong accounting fundamentals, including reconciliations, accruals and month-end close. Basic tax knowledge (a tax specialist background is not needed). Ability to handle large-volume invoicing with accuracy and attention to detail. Basic English proficiency Flexibility to work across time zones and to put in extended hours during seasonal peaks. Professional certifications (for example CPA or CFA) are not required. Nice to have: prior experience in the media or advertising industry; an MBA in Finance. Why Join Aleph Impact: Your work keeps billing and revenue flowing for partnerships that help platforms like TikTok, Amazon and Google grow advertising in 130+ markets. Growth: We give our internal talent room to grow and learn together; this role builds depth in SAP, AR operations, accrual control and month-end close. Team culture: Aleph is a place of many cultures, perspectives and talents, where people support each other and value open communication and partnership. Market context: Digital advertising changes fast, and our finance team sits at the centre of a global, multi-market business. You will join a market with a deep finance and shared-services talent community. Curiosity welcome: We stay flexible and adaptable, move with the speed of change, and encourage everyone to keep learning and seeking out new opportunities. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Задачи: — Останавливать абьюз до того, как потрачен compute (6M+ генераций в день, каждая мошенническая генерация расходует реальные GPU) — Строить систему, которая выдерживает адаптацию противника (фермы из сотен аккаунтов, перепродажа доступа, автоматизированный сбор промобонусов) — Разбирать кейсы руками и собирать сигналы из сырых событий, платежей и поведения пользователей — Самостоятельно доводить от первой гипотезы до работающего скоринга, мониторинга и обновления модели Требования: — 3+ года в DS/ML — Опыт работы с Python и SQL — Опыт внедрения моделей в production — Опыт работы с бустингами, дисбалансом классов и графами связей — Умение оценивать модель через предотвращённые потери и стоимость ложных блокировок Условия: — full-time (6 дней в неделю) — Полная поддержка с релокацией (финансовая + операционная) — Конкурентная зарплата в USD + опционы

Участвовать в проектах внедрения систем 1С на крупных и средних предприятиях страны, в качестве аналитика-консультанта по блоку "Регламентированный учет". - Определять требования и анализировать бизнес-процессы Заказчиков;

Location: Limassol, Cyprus Workplace: on-site Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations. We are looking for a reliable, hands-on Handyman to join our office team and help keep our workspace safe, organized, and running smoothly. The main purpose of this role is to support the day-to-day operation of our offices by handling practical tasks, carrying out minor repairs, maintaining organized spaces, and assisting with office setups and relocations. You will work closely with the office, facilities, and cleaning teams to ensure the workplace remains functional, comfortable, and well-maintained. Job Responsibilities Office Maintenance & Repairs Carry out minor repairs and maintenance tasks, including adjusting doors, tightening fittings, assembling furniture, and installing shelves. Regularly inspect office spaces to identify potential maintenance issues, damage, or safety concerns, and report them promptly. Help maintain a safe, clean, and organized working environment by addressing practical office needs. Office Setup & Logistics Move and replace water bottles at office dispensers and ensure storage areas remain organized. Move desks, chairs, equipment, supplies, and other office items as required. Assist colleagues with workstation relocations and prepare desks and workspaces for new starters. Receive deliveries and help unpack, distribute, and store office supplies and equipment. Set up and rearrange meeting rooms and office spaces for meetings, events, and other activities. Facilities & Team Support Work closely with the office team to respond to day-to-day maintenance requests and practical needs. Assist the facilities and cleaning teams with various tasks to support smooth office operations. Follow safety guidelines and use appropriate tools and equipment when handling repairs or moving heavy items. Take a proactive approach to identifying issues and completing tasks efficiently and carefully. You’ll thrive here if you have Practical experience in a handyman, maintenance, facilities support, or similar hands-on role. Confidence using common hand tools and performing basic repairs and furniture assembly. The ability to safely move water bottles, furniture, equipment, and office supplies, using appropriate equipment or assistance when needed. A reliable, punctual, and responsible approach to work, with strong attention to detail. A helpful, respectful, and service-oriented attitude when working with colleagues, contractors, and other teams. Good organizational skills and the ability to follow instructions, manage daily tasks, and adapt to changing priorities. A proactive mindset and the ability to identify maintenance needs before they become larger issues. The ability to communicate in Greek, English, or Russian . Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract. Transparent performance reviews, with bonus opportunities and salary adjustments. Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases. Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. 21 days vacation leave & 10 days paid sick leave. Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals. Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey. A fully equipped office in Limassol, with everything you need for deep work and collaboration. Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. Benefits are provided in accordance with the company's policies and eligibility criteria.

Что нужно делать: 🔹 Запускать и масштабировать кампании на лидген-офферы (US).

As a Strategic Account Executive on the Truework team, you’ll help scale our impact across large national and regional lenders, with a primary focus on acquiring new clients to Truework Verification services. Think outside-the-box to cultivate awareness of the Truework vision.

Location: Singapore CUSTOMER EXCELLENCE SPECIALIST - Location: Seoul, Korea OR Singapore OR New Delhi, India - Department: Customer Excellence – Data - Reports to: Customer Excellence Manager - Employment type: Permanent - Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts) - Employment is subject to applicable security screening (incl. SUPO, where required).   WHY THIS ROLE MATTERS Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.   As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.   WHO WE ARE   ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.   Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.   Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.   YOUR DAY-TO-DAY RESPONSIBILITIES Regular Customer Excellence Responsibilities Order Management: - Oversee the entire order process, from submission to the delivery of the final product. - Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met. Satellite Resource Planning: - Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images. - Perform SAR image quality control to maintain high standards. Customer Interaction: - Resolve customer inquiries and complaints promptly. - Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues. - Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction. Process Improvement: - Contribute to the enhancement of existing processes and documentation. - Report to management on key performance metrics and anomalies. Product Knowledge: - Maintain a thorough understanding of the company’s products, support, and services. Governmental and Commercial Contracts: - Serve as the point of contact for APAC governmental contracts and commercial clients. - Conduct feasibility studies and effectively communicate results to customers. Relationship Building: - Build and maintain trusted relationships with customers, serving as a key contact for order-related queries. Training and Progress Monitoring: - Coordinate and conduct service training for both internal and external customers. - Monitor order progress closely, proactively identifying and resolving potential issues Reporting: - Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).   REQUIREMENTS Must haves: - Proven experience in customer excellence or account management roles. - Strong analytical and problem-solving skills with attention to detail. - Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains. - Excellent verbal and written communication in English and Hindu/Mandarin/Korean (depending on the location).   Key Competences - Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication. - Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment. - Ownership & Action: Takes accountability for order performance and customer satisfaction. - Team Player: Collaborates effectively with global colleagues and cross-functional teams. - Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.   Application Process - TA Screen Interview - HM interview - Task Stage - Task-based interview - Final Interview   WORKING AT ICEYE   At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.   HOW WE WORK (OUR VALUES)   Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.   BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.     OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: New Delhi CUSTOMER EXCELLENCE SPECIALIST - Location: Seoul, Korea OR Singapore OR New Delhi, India - Department: Customer Excellence – Data - Reports to: Customer Excellence Manager - Employment type: Permanent - Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts) - Employment is subject to applicable security screening (incl. SUPO, where required).   WHY THIS ROLE MATTERS Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.   As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.   WHO WE ARE   ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.   Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.   Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.   YOUR DAY-TO-DAY RESPONSIBILITIES Regular Customer Excellence Responsibilities Order Management: - Oversee the entire order process, from submission to the delivery of the final product. - Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met. Satellite Resource Planning: - Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images. - Perform SAR image quality control to maintain high standards. Customer Interaction: - Resolve customer inquiries and complaints promptly. - Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues. - Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction. Process Improvement: - Contribute to the enhancement of existing processes and documentation. - Report to management on key performance metrics and anomalies. Product Knowledge: - Maintain a thorough understanding of the company’s products, support, and services. Governmental and Commercial Contracts: - Serve as the point of contact for APAC governmental contracts and commercial clients. - Conduct feasibility studies and effectively communicate results to customers. Relationship Building: - Build and maintain trusted relationships with customers, serving as a key contact for order-related queries. Training and Progress Monitoring: - Coordinate and conduct service training for both internal and external customers. - Monitor order progress closely, proactively identifying and resolving potential issues Reporting: - Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).   REQUIREMENTS Must haves: - Proven experience in customer excellence or account management roles. - Strong analytical and problem-solving skills with attention to detail. - Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains. - Excellent verbal and written communication in English and Hindu/Mandarin/Korean (depending on the location).   Key Competences - Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication. - Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment. - Ownership & Action: Takes accountability for order performance and customer satisfaction. - Team Player: Collaborates effectively with global colleagues and cross-functional teams. - Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.   Application Process - TA Screen Interview - HM interview - Task Stage - Task-based interview - Final Interview   WORKING AT ICEYE   At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.   HOW WE WORK (OUR VALUES)   Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.   BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.     OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: South Korea Workplace: Remote CUSTOMER EXCELLENCE SPECIALIST - Location: Seoul, Korea OR Singapore OR New Delhi, India - Department: Customer Excellence – Data - Reports to: Customer Excellence Manager - Employment type: Permanent - Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts) - Employment is subject to applicable security screening (incl. SUPO, where required). WHY THIS ROLE MATTERS Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data. As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations. WHO WE ARE ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions. Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation. Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact. YOUR DAY-TO-DAY RESPONSIBILITIES Regular Customer Excellence Responsibilities Order Management: - Oversee the entire order process, from submission to the delivery of the final product. - Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met. Satellite Resource Planning: - Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images. - Perform SAR image quality control to maintain high standards. Customer Interaction: - Resolve customer inquiries and complaints promptly. - Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues. - Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction. Process Improvement: - Contribute to the enhancement of existing processes and documentation. - Report to management on key performance metrics and anomalies. Product Knowledge: - Maintain a thorough understanding of the company’s products, support, and services. Governmental and Commercial Contracts: - Serve as the point of contact for APAC governmental contracts and commercial clients. - Conduct feasibility studies and effectively communicate results to customers. Relationship Building: - Build and maintain trusted relationships with customers, serving as a key contact for order-related queries. Training and Progress Monitoring: - Coordinate and conduct service training for both internal and external customers. - Monitor order progress closely, proactively identifying and resolving potential issues Reporting: - Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs). REQUIREMENTS Must haves: - Proven experience in customer excellence or account management roles. - Strong analytical and problem-solving skills with attention to detail. - Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains. - Excellent verbal and written communication in English and Hindi/Mandarin/Korean (depending on the location). Key Competences - Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication. - Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment. - Ownership & Action: Takes accountability for order performance and customer satisfaction. - Team Player: Collaborates effectively with global colleagues and cross-functional teams. - Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement. Application Process - TA Screen Interview - HM interview - Task Stage - Task-based interview - Final Interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

4–6+ лет в продуктовой аналитике subscription-продуктов (воронка, онбординг, пейвол, конверсия). Важен опыт в международных мобильных и веб-продуктов в edtech, health & fitness, wellness, productivity, consumer AI или HR-tech (Duolingo, Skyeng, Praktika, Headspace, Calm, Flo, BetterMe, Simple и аналогичные).

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore/Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Role We are looking for a Senior Finance Transformation & Strategy PMO to join our Intelligence & Performance (IP) team . This role sits at the intersection of finance, data, and technology . You will drive Finance’s digital and AI transformation, connecting finance, business, product, data, and engineering teams, and turning operational and financial management needs into workable processes, data products, and system solutions. Your goal is to raise financial operating efficiency and data quality, give management reliable BI and actionable insight, and help build the financial systems and internal controls the company needs as it scales. This is a high-ownership role for someone who wants to build, not just coordinate. You should be comfortable with ambiguity, complexity, and senior stakeholders. Responsibilities Lead Finance transformation programs end to end. Build the roadmap for finance digitalization and AI transformation, prioritize projects, and define scope, milestones, owners, and acceptance criteria. Run cross-functional delivery from requirements through launch, training, and continuous improvement. Own financial BI and decision support. Build a unified financial and operational metrics framework with consistent definitions and dashboards covering revenue, cost, profit, budget execution, cash flow, and operational efficiency. Turn data into action. Explain business changes and anomalies to management, identify opportunities in cost, efficiency, and resource allocation, and work with business teams to execute and track the results. Design finance solutions and automate processes. Map finance processes, business rules, and system requirements into clear process designs, data models, and functional specs. Drive automation across bookkeeping, reconciliation, settlement, reporting, budgeting, and management analysis, and coordinate integration across ERP, finance platforms, data platforms, and business systems. Improve data quality and control. Strengthen reconciliation, exception handling, and data lineage so that definitions are consistent and key numbers are traceable. Land AI and Agent applications in Finance. Identify high-value AI use cases across finance, business analysis, internal control, and audit support. Take them from prototype to production with product, data, and engineering teams, including intelligent analysis, anomaly detection, document processing, and knowledge retrieval. Define success metrics, human review, permissions, and audit trails. Build compliance and internal control foundations. Work with Finance, Legal, Compliance, IT, and Audit on gap assessments and remediation plans. Drive SOX-related controls, ITAC, and ITGC, and embed key controls into finance processes, systems, and data flows (access, segregation of duties, change management, data integrity, audit trail). Keep leadership informed. Give clear executive updates on progress, risks, and trade-offs, and act as a force multiplier by driving alignment and execution clarity across teams. Requirements 5+ years of experience in finance products, finance digitalization, financial BI, or solutions roles, with a track record of turning finance requirements into system or data solutions and getting them adopted. Solid understanding of finance operations: general ledger, AP/AR, revenue recognition, reconciliation, settlement, budgeting, and audit, with the ability to identify business rules and key control points. Strong data analysis capability. Independently use SQL to query, validate, and analyze data, and know at least one mainstream BI tool. Able to define metrics, analyze performance, and turn findings into recommendations that management understands and teams can execute. Experience designing solutions and building, integrating, or optimizing ERP, finance platforms, BI platforms, or automation systems, with the ability to work effectively with product and engineering. Strong cross-functional project management: able to align multiple stakeholders, manage priorities and dependencies, and push through complex problems. Understanding of internal control and auditability requirements for financial systems, and the ability to judge where AI fits in finance scenarios and help validate and roll it out. Independent thinking and high ownership. You challenge assumptions constructively, form your own point of view, and operate with a strong bias toward action. Excellent communication and stakeholder management, including with senior executives. Preferred Qualifications Experience with IPO preparation, SOX, ITAC, ITGC, or internal control build-out at a listed company. Experience building management-oriented business analysis and financial BI systems, and explaining how analysis drives decisions. Hands-on experience implementing LLMs, AI agents, enterprise knowledge bases, or finance intelligence applications. Background in banking, payments, fintech, SaaS, e-commerce, or other high-volume businesses. Familiarity with trading, fund and asset flows, reconciliation, and finance operations in the digital asset industry is a plus. Bilingual (English + Mandarin) to collaborate across global teams. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Japan Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: Japan Type: 12-month fixed-term contract (renewable), with possibility of conversion to full-time permanent role The Role This contract role owns Nex's social media and web content. On social, you'll plan content, manage external agencies, and act as the frontline voice of the brand, engaging parents every day and growing our community for the Japanese market. On web, you'll localize our blog into Japanese and keep site information up to date for the Japanese market, and eventually Korean market as well. During game launches, IP partnerships and brand collaborations, you'll balance product education, partner messaging and brand voice to keep the experience clear and cohesive. This is a foundational hire as Nex brings social in-house. You'll help shape how we engage families, support our biggest launches, and build an audience that grows with us. There is room for the role to evolve as the team scales. What You Will Do Social Media (TikTok / X / Instagram / Facebook/ YouTube and more) Content Planning & Agency Management Build the content strategy and monthly calendar for each channel, and manage scheduling and publishing Develop platform-specific ideas (short-form video, long-form video, posts, threads) and review content before it goes live Manage creative and social agencies: write briefs, run timelines, review and approve deliverables, and manage estimates and budgets Identify timely cultural moments and trend opportunities Social Engagement Across All Channels Monitor conversations daily across Instagram, TikTok, Facebook, Threads, YouTube, X, and emerging platforms, and respond to comments and DMs in a relatable, social-first, on-brand voice Escalate customer service and product issues to CX Spot brand love moments and amplify them naturally Support inbound message spikes during launches, holidays, shipping delays and other high-volume moments Lead first response during negative spikes and escalate internally Engagement Execution & Optimization Partner with the Social Lead to grow replies, saves, shares and positive sentiment Support social listening and surface actionable insights to the team Analyze channel performance and deliver monthly reports with recommendations UGC Curation & Community-to-Content Bridge Identify and curate high-quality UGC across channels, and brief UGC needs for campaigns Work with the brand community team to source customer stories, and connect social strategy with our Facebook and Circle communities Launches, Partnerships & Cross-Functional Collaboration Balance product education, partner messaging and brand voice across game launches, IP partnerships and brand collaborations Partner with brand marketing, paid, publishing and community teams Web (Blog & Site Content) Run regular audits of product information, pricing and FAQs on the site, and request updates to keep them current Submit update requests to the web team and engineers, and track them through to release Localize English blog posts into Japanese: manage translation and localization timelines and quality, and manage translators or vendors as needed Adapt messaging and examples for the Japanese market, and maintain a Japanese glossary Make simple updates in the CMS and QA content before publishing Publish posts with basic SEO in mind (titles, meta descriptions, keywords) Cross-Channel Plan content that connects social and the blog (e.g., social posts timed to new articles) Required Qualifications 3–5 years of experience in social media, community management or engagement roles Experience managing community engagement across multiple platforms Strong understanding of modern parent and family audiences Demonstrated ability to drive engagement, sentiment and conversation growth Experience directing external agencies or production partners (briefs, timelines, quality control) Native-level Japanese writing and editing skills, with strong brand judgment Business-level English (reading English articles, written and verbal communication with global teams) Experience working with web teams and engineers to scope requests and see them through to release Experience escalating CX and product issues appropriately Experience with social listening and management tools (e.g., Sprout Social) and platform analytics Ability to manage multiple priorities in a fast-paced environment Self-starter who takes initiative and spots opportunities proactively Preferred Qualifications Experience with family-oriented, kids or parenting brands Background in consumer tech, gaming or lifestyle Experience supporting product launches, partnerships or IP-driven campaigns Experience supporting engagement during high-volume moments (PR, launches, TikTok Shop spikes) Familiarity with short-form video and TikTok-native formats Experience managing English-to-Japanese localization or reviewing translation quality CMS experience Basic SEO knowledge and experience with analytics tools such as GA4 Experience collaborating cross-functionally in remote teams What Sets You Apart Deep understanding of how families and parents behave on social: what they save, share, DM and tag You go beyond reactive engagement and proactively create engagement opportunities You balance warmth, playfulness and professionalism in brand voice You recognize brand love moments and amplify them naturally You see engagement as a growth driver, not a vanity metric You care about building a community, not just managing comments We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

• Motion Design: создавать 2D-анимацию, анимировать графические элементы, титры, типографику и интерфейсы. • UI Animation: работать с анимацией интерфейсов, приложений, сайтов и digital-продуктов.

Location: India; UAE Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role ElevenLabs moves fast - and behind every high-performing leader is someone who makes sure nothing slips. This is a high-trust, hands-on role for someone who thrives in dynamic environments, holds themselves to a high standard, and takes genuine pride in making their lead's life easier - down to the small, considered details that others overlook. You'll be the operational backbone for senior leadership - managing calendars, coordinating across time zones, handling logistics, and owning the day-to-day administrative tasks that let leadership focus on what matters most. In this role, you will: - Manage complex, fast-moving calendars and provide scheduling and coordination support across multiple time zones and geographies - Handle sensitive and confidential matters with discretion, acting as a trusted partner in both professional and operational contexts - Coordinate seamlessly with internal stakeholders across teams, as well as external partners and senior leaders - Work closely with other EAs across the organisation to align schedules, share context, and keep cross-functional coordination running smoothly - Anticipate needs before they arise: managing follow-ups, flagging conflicts, and keeping the right people aligned - Build structure, processes, and systems that scale with a fast-growing AI company - Identify opportunities to automate and streamline repetitive work, using AI tools and productivity tooling to improve quality and speed Requirements - Proven experience supporting senior leaders and their broader teams in a fast-moving environment, including coordinating with other EAs across the organisation - Strong organisational skills with the ability to manage competing priorities, shifting timelines, and multiple stakeholders - Exceptional written and verbal communication skills, with the ability to communicate effectively with a wide range of stakeholders, from senior executives and partners to vendors and office guests - High emotional intelligence and discretion - trusted with sensitive information - Comfortable supporting not just an individual but a wider team at times - able to flex between high-priority senior leadership support and broader operational needs as the situation demands - Personable and easy to work with - someone who builds genuine relationships across the organisation and is trusted by the people around them - A natural reflex to reach for tooling and automation; fluency with AI tools such as Claude or ChatGPT and quick to adopt new systems - High personal standards - the kind of person who cares about the quality of their output and holds the bar - A valid passport and willingness to travel globally ~40% of the time Location India or Dubai #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Bengaluru, India Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Enterprise Support Specialist on the Customer Operations & Support team, you’ll have the opportunity to partner closely with the Enterprise Support Manager to define and elevate our Enterprise Support function. As part of the growing team in our Bangalore hub, you’ll also help define how we operate in-region - shaping workflows, influencing tooling, and raising the bar for what great Enterprise support looks like at Figma. This team is responsible for crafting what exceptional support looks like for Figma's most strategic customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Sales, Product, and Engineering. We're looking for a technical support expert experienced in working with B2B Enterprise-level customers with an ability to understand and help with their unique needs. You will diagnose issues, determine solutions, and anticipate customer impact, serving as a customer advocate while working cross functionally to deliver an exceptional experience. The work you do will span over technical product, account administration and billing. This role requires coverage during non-standard business hours to support global customers. Coverage outside standard business hours is part of this role. Your shift days and hours will be one of the following: Wednesday to Sunday, 3.30pm IST - 12.30am IST Wednesday to Sunday, 11.30pm IST - 8.30am IST Thursday to Monday, 5.00am IST - 2.00pm IST Friday to Tuesday, 8.00am IST - 5.00pm IST This role will be held from our Bengaluru office (in Koramangala) on a hybrid basis. What you'll do at Figma: Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries Interact with Figma customers daily via email, taking ownership over cases from start to resolution Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale We’d love to hear from you if you have: 2+ years of experience in a technical SaaS Support environment, ideally supporting Enterprise customers Proficiency in troubleshooting SAML/SSO and SCIM configurations for large-scale organizations Familiarity with system administration for large end-user communities or guiding customers through complex implementations Ability to assess the business impact of technical issues to drive cross-functional alignment, prioritization, and timely resolution While it’s not required, it’s an added plus if you also have: Skilled in using tools such as Adobe XD, Sketch, and/or Framer and a passion for UX/UI development Familiarity and willingness to learn AI concepts (e.g., prompt refinement, natural language tools, generative AI, machine learning basics) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.