Location: Paris
Workplace: OnSite
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
Our Growth team is a transversal entity aiming to maximize and deliver the potential of any mobile product. It combines user acquisition, creative content production, monetization, and the tech capabilities required to turn applications into global hits. With over 150 experts, we operate at the forefront of mobile marketing and ad tech across various types of games and consumer apps.
ROLE
Voodoo is looking for a Strategic Project Manager to sit in the Growth department. You will lead key transversal initiatives, venture projects, and play a central role in achieving our vision to build a growth platform that can successfully scale any mobile product globally.
- Become a growth expert: understand growth value chain, user acquisition, creative and monetization needs within a constantly evolving ad-tech ecosystem
- Lead high priority projects within Growth, collaborating with teams across Voodoo
- Enjoy great autonomy to identify critical problems, analyze root causes, design solutions, and implement them
- Design and build leading processes and products
- Work on multiple projects in parallel, requiring you to be highly adaptable
- Projects you might work on include identifying new business opportunities (incl. M&A), leading operational teams, hiring talented people, launching new ventures, etc.
PROFILE
- You graduated from a top school in engineering (Grande Ecole Program)
- You have 3+ years of experience in a fast-paced environment (start-up, strategy consulting, investment banking, etc.)
- You are curious, highly analytical, and passionate about having an impact, whatever’s thrown your way
- You wish to work in an environment that values candor, freedom, and responsibility
- You are both fluent in French and English
Nice to have:
- You can run your own SQL queries
- You have experience in gaming or performance marketing
BENEFITS
- Competitive salary
- Premium healthcare (SideCare) for you and your family 100% borne by Voodoo
- Swile Lunch voucher
- Gymlib (100% borne by Voodoo)
- Wellness activities in our Paris office
- Flexible vacation policy
- Remote days
- Child daycare facilities (Les Petits Chaperons rouges)
Location: India (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for an
Senior Enterprise
Account Executive, Acquisition
who will be responsible for prospecting and closing new business across
India
. You will identify, nurture and close opportunities with new customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
What You’ll Be Doing:
Meet and exceed individual quarterly and annual sales goals
Outbound prospecting into net-new customers
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Familiarity with open source technology is a significant advantage
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Located in: Bengaluru, India
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal.
Compensation & Rewards:
Salary OTE will be between 12m - 13.2m INR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
REMOTE OR RELOCATION TO 3 COUNTRIES
Nexters is an international game development company that strives to introduce the joy of core gaming experiences to casual players. In 2021 we went public and listed on the NASDAQ (GDEV). Nexters is part of the GDEV holding, which includes not only Nexters, but also Cubic Games, Royal Ark, Game Gears and Light Hour Games studios. Our people work worldwide from offices in Cyprus, Armenia, and Kazakhstan or remotely.
About your role
We are looking for a UI/UX Lead to join our art team of our flagship browser project, Hero Wars: Dominion Era. The project requires an experienced lead with expertise in both UI and UX (i.e., working with logic and design, proficiency in Figma, and UI rendering skills) to focus the UI team and work closely on interfaces in conjunction with GD, as well as to consolidate and standardize the style and rules for the UI facelift.
What you’ll be doing
Managing and mentoring the UX/UI team, developing their competencies
Determining and maintaining the quality of in-game interfaces
Creating a design document for the visuals of the updated UI
Describing the process of interaction between the UI and related departments, implementing the process
Maintaining documentation and writing guidelines
Developing a plan for the facelift of the existing interface, creating a task scope
Collaborating with related departments on the project
We hope that you have
At least one year of experience as a UX/UI team lead
Experience on a large-scale live game project
Strong UX/UI Skills: Experience in creating effective and user-friendly interfaces
Expert-Level UI Skills: Ability to create visually outstanding designs, as our goal is to be the best game in the genre
Proficiency in Photoshop and Figma
What we offer
Healthcare
Medical care program (including dental service) or medical care compensation are available for you wherever you wish to work. The basic medical care program is also available for your family members if you choose to work from our official locations – Cyprus, Armenia, and Kazakhstan.
Work, life, and balance
We offer a fair amount of paid vacation days and sick leave. You can work at one of our comfortable offices in official locations or from home.
Sports
You can choose various sports activities like yoga, football, and volleyball in our official locations.
Relocation support
A relocation package is available for you if you decide to join us in one of our official locations.
Skills improvement
Let's learn languages: you can visit online English language courses. Greek and Armenian language lessons are available for everyone who works in Cyprus or Armenia. Our company encourages people of Nexters to take part in game jams, hackathons, and relevant conferences and meetups as expert speakers.
Community & ESG
We are proud of our local communities and support employees’ social initiatives. Dream big, act big: Nexters contribute to gaming’s positive impact on the world, hold a sustainability strategy, and take part in charity projects all over the world.
Work format
In one of the company's offices in Armenia, Kazakhstan, Cyprus or remotely.
Location: Coimbatore, India
Bradken
is a global manufacturer of custom-engineered products and solutions for the resources sector. Our products operate in some of the toughest mining environments, where performance, reliability and practical engineering support matter.
We're shaping the future of mining through innovation, technology and data. As our new Business Intelligence Developer, you'll play a key role in designing, developing and optimising enterprise data integration and reporting solutions. You'll leverage your expertise in ETL development, SSIS, SQL Server and Data Warehousing to help transform complex business data into meaningful insights that support decision-making across our global operations.
This is an exciting opportunity to work across enterprise-wide initiatives, supporting the evolution of Bradken's data landscape whilst delivering robust, scalable and reliable data solutions. You'll work with technologies including SSIS, SQL Server, Azure Data Factory, Microsoft Fabric, Power BI and PySpark, collaborating with stakeholders across multiple business functions to modernise and enhance our enterprise data platform.
What You'll Do
As part of our Digital & Technology team, you will:
Design, develop and maintain enterprise ETL solutions using SSIS, Azure Data Factory and Microsoft Fabric.
Build, enhance and optimise data warehouse solutions, including dimensional data models and data marts.
Develop and support integrations between ERP systems, business applications and enterprise reporting platforms.
Create, maintain and optimise Power BI dashboards and reports that provide actionable business insights.
Monitor, troubleshoot and improve data quality, performance and reliability across enterprise data platforms.
Work closely with business stakeholders to understand reporting and integration requirements and translate them into scalable technical solutions.
Contribute to Bradken's data modernisation initiatives, including cloud-based data platforms and AI-enabled analytics capabilities.
What We're Looking For
You enjoy solving business problems through data and take pride in building reliable solutions that deliver value to end users. You're collaborative, adaptable and passionate about continuously improving data platforms and processes.
You'll ideally bring:
Bachelor's degree in Computer Science, Information Technology, Data Science or a related discipline (or equivalent practical experience).
5-8 years of experience in developing and supporting ETL solutions using SSIS (SQL Server Integration Services) in enterprise environments.
Strong SQL/T-SQL skills with experience in database development, performance tuning and data transformation.
Experience designing, developing and supporting data warehouse and business intelligence solutions.
Experience with data integration, data migration and enterprise reporting platforms.
Hands-on experience with Power BI, DAX and report development.
Experience working with Azure Data Factory, Microsoft Fabric or other cloud-based data integration tools.
Experience with modern data engineering technologies such as PySpark will be highly regarded.
Experience developing and supporting business process automation solutions using Microsoft Power Apps and Power Automate.
Strong analytical, problem-solving and stakeholder engagement skills.
Experience with Azure DevOps, GitHub and CI/CD practices will be highly regarded.
Job Location
Coimbatore is preferred; however, we may consider a remote arrangement for the right candidate.
Why Join Bradken?
Bradken supports mining customers with engineered wear solutions backed by global technical, manufacturing and product expertise.
You will play a visible role in growing our Mineral Processing presence across the region, working closely with customers and contributing directly to commercial and operational outcomes.
Bradken is committed to providing a safe, inclusive and collaborative workplace where people are encouraged to challenge existing thinking and develop better solutions.
We offer:
Safety first environment and mindset
Flexible work options
Competitive Total Reward Packages
including Sales Incentives
EAP for you and your family
How we hire
:
About Our Screening Process:
As we work with teams around the world, time
‑
zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation,
we may invite candidates to complete a one
‑
way video screening
at a time that suits them. If you require adjustments or an alternative format, we’re happy to discuss this.
Before commencing employment
, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:
🎯 What drives us — We're obsessed with helping our members live healthier
Mission is the Boss: long-term thinking, seeking our mission success above all else.
Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.
🏆 How we build excellence — We hire the best people and give them platform to succeed
Champions of excellence: extremely high standards and talent density.
Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.
Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously
🤝 How we grow together — We help each other improve through honest feedback and bold thinking
Optimistic alchemy: optimists who collaborate with genuine care and support teammates.
Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally
Bold & creative contrarians: think differently to achieve greatness, try new approaches
⚡ How we move fast — We fight complexity and focus on what matters most
Disciplined in execution: taking decisive actions with focus that compounds success over time
Fight for simplicity: only high impact processes, smart frugality
💡 THE MISSIONS
Alan has grown to nearly 900 Alaners, with close to 300 hires completed in H1 2026 alone.
The Workplace team is the engine behind the experience Alaners have every day — from their first day to the daily rhythm of office life. As the company scales, we need to scale with it and enhancing Alaners' experience wherever they work from, whether through the operational backbone of the office (vendors, procurement, RSE).
The role will be affected to a single contract: Workplace Experience.
While this profile comes with a clear focus area from the start, scopes are designed to evolve within the team, giving real room to grow over time.
The positions is based in Paris and require an onsite presence at least 4 days per week.
Detailed missions
- Lead and support projects for the long-term improvement of our work environment as we grow
- Contribute to Alan's growth through building and running scalable processes and documentation, leveraging data, AI and automation
- Manage external providers and stakeholders: contractualization, invoicing, performance monitoring, tenders
- Create and maintain secure, safe and comfortable work environments for all Alaners, in line with our Healthy Business positioning
- Interact daily with cross-functional teams:
- People — culture, onboarding and offboarding, perks, analytics, labor law
- IT — facilities, network, room equipment, process automation, analytics
- Security — office and work environment safety policies, crisis reaction
- Finance — budget monitoring, taxes, invoicing, cost optimization
- Legal — compliance, agreements
- Contribute to the "on-call" rotation (daily run Office Management tasks)
👀 MORE SPECIFICITIES ON THE PROFILE WE'RE LOOKING FOR (LEVEL RANGE TARGETED ON OUR LEVEL GRID: B0-B1)
Specific missions
- Run day-to-day office operations at Valmy — our Paris HQ: office tours, maintenance follow-up, supply and equipment management
- Manage and challenge the full vendor portfolio: onboarding, performance monitoring, contract tracking, invoicing, RFPs
- Own office procurement: purchases, budget tracking, cost optimization, reporting
- Lead Alan's RSE (Corporate Social Responsibility) approach: audit current practices, benchmark comparable organizations, build a prioritized action plan and drive concrete initiatives
Key outcomes by 1 year
- Office operations at Valmy are running smoothly and reliably — daily rounds, maintenance follow-up and supply management are handled with no recurring gaps
- Vendor portfolio is documented and tracked: contracts, invoices and performance are monitored consistently
- Led at least two vendor reviews or benchmarking processes, produced clear findings and took corresponding decisions autonomously
- Led an RSE audit: assessed what exists at Alan, benchmarked comparable organizations, proposed a realistic and prioritized action plan, and launched at least 2 concrete actions
- Automated at least 3 manual or recurring tasks
You may be a great fit if you are:
- An Office Manager with 2–4 years of experience, with a procurement or vendor management dimension, from a scale-up or fast-growing company
- A Facilities coordinator who has managed multiple vendors simultaneously and owned budget lines
- An operational profile with concrete RSE delivery experience
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Transport. Country-specific commuter benefits.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Fair rewards. Generous equity packages complement your base salary.
- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Remote, AMER
Workplace: Remote
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.
You will:
- Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.
- Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.
- Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).
- Identify where internal tooling might be developed or obtained to improve support efficiency.
- Reproduce issues, create test cases and improve test coverage, if you have experience with testing.
You are:
- Experienced in customer support, with 3+ years of experience providing developer support to technical customers.
- Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.
- Excellent communication skills and fluency in English.
- Skilled in using Linux/Unix operating systems and the command line.
- Experienced working with GitHub Issues and Discussions.
- Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js.
- Having a degree in Computer Science is a plus too.
TIMEZONES & LOGISTICS
- It’s a full-time position with 4 10-hour shifts, permanently covering weekends during NASA hours: 16:00-02:00 UTC
- We are primarily looking for someone in North or South America timezones for this shift.
- This position covers Friday → Monday based on the above UTC times, so this may vary slightly for your specific timezone.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Own the full-cycle, end-to-end recruiting process for business roles across go-to-market teams, delivering an exceptional experience for candidates, interviewers, and hiring managers
- Act as a strategic hiring partner to business leaders, collaborating closely to define role requirements, develop clear position profiles, and align on hiring plans, priorities, and timelines
- Design and execute proactive sourcing strategies across multiple channels to attract both active and passive candidates for business roles in competitive markets
- Build and maintain strong candidate pipelines, effectively assessing, engaging, and closing top business talent
- Drive an efficient, structured, and equitable interview process while continuously improving hiring workflows and candidate experience
- Track, analyze, and report on key recruiting metrics (time-to-fill, pipeline conversion, source effectiveness, candidate experience) and share insights with hiring managers and Sierra leadership on a regular cadence
WHAT YOU'LL BRING
- 5–8+ years of full-cycle recruiting experience in a high-growth tech company, with early-stage startup experience preferred
- Proven success recruiting and closing candidates across business functions, including GTM, operations, and corporate roles
- Strong ability to build trusted, consultative relationships with hiring managers and interview teams
- Excellent stakeholder management, communication, and prioritization skills in a fast-paced environment
- Data-driven approach to recruiting with experience using metrics to inform hiring decisions and process improvements
EVEN BETTER...
- Experience recruiting for GTM teams in a SaaS or B2B environment
- Experience with Ashby ATS
- Experience scaling business teams during periods of rapid growth
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The AI Product's Data Science org is at the center of the next generation of products at Figma, spanning Make, Figma Agent, Design Systems, and other areas. Data is critical to setting strategy and measurement across these areas. This org engages closely with AI Research and is a driving force behind our evals work and the future of product measurement at scale. With a charge to uplevel Figma’s use of data, the team works alongside other Data Scientists and Engineering to identify ways to implement and democratize new statistical methods, build data frameworks, and incorporate data within Figma’s product development process. This team contributes to the company’s goals by collaborating closely with product managers, engineers, and our finance team to uncover new opportunities, identify inefficiencies and recommend improvements through data-driven insights.
As Director, you will lead a team of data scientists and managers, setting the vision for how data shapes strategy across Figma's AI products. You'll work closely with Product, Engineering, Design, and Research leadership to embed data-driven thinking and modern AI-product measurement into how we build.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Lead, support, and grow a team of data scientists and data science managers with varied strengths and expertise focused on product strategy, internal tooling, and Impact measurement
Champion data quality, accessibility, and the democratization of data across the company
Establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders in the organization
Partner with Product, Engineering, Design, Research, Sales, Marketing, or Finance to drive impact
Shape how we measure AI products: evals, quality, and experimentation for LLM-powered assistants and agents in partnership with AI Research
We'd love to hear from you if you have:
8+ years of experience managing and leading high output Data Science teams, with at least 2 years managing other managers
7+ years of experience working in AI, Data Science, or a related field
Proven experience building or measuring AI products, ideally LLM-powered assistants, agents, chatbots, or copilots
Demonstrated expertise in statistical methods, experimentation, and/or forecasting, with the technical curiosity to learn and grow alongside your team
Ability to scale teams in high-growth environments, with a desire to build an inclusive and diverse culture
While not required, it’s an added plus if you also have:
Experience owning 0 to 1 product areas
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$290,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote, Global
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.
You will:
- Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.
- Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.
- Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).
- Identify where internal tooling might be developed or obtained to improve support efficiency.
- Reproduce issues, create test cases and improve test coverage, if you have experience with testing.
You are:
- Experienced in customer support, with 3+ years of experience providing developer support to technical customers.
- Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.
- Excellent communication skills and fluency in English.
- Skilled in using Linux/Unix operating systems and the command line.
- Experienced working with GitHub Issues and Discussions.
- Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js.
- Having a degree in Computer Science is a plus too.
TIMEZONES & LOGISTICS
- It’s a full-time position with 4 10-hour shifts, permanently covering weekends during EMEA Hours: 08:00-18:00 UTC
- We are primarily looking for someone in Europe, Africa, or Middle Eastern timezones for this shift.
- This position covers Friday → Monday based on the above UTC times, so this may vary slightly for your specific timezone.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We are hiring a AI Platform Engineer to build the execution layer for Supabase's internal AI systems.
Supabase is building an AI-native internal operating system: a common way of working across the company where AI carries a meaningful share of the operational load rather than sitting alongside it as an assistant. We are standing up a new central team to build those systems, enable the teams, and embed AI operations throughout the organization. You are the engineer on that team.
The execution layer is yours. You will build the platform that actually runs agents: an event-triggered queue, a headless model-agnostic runtime, durable state so work survives a restart, a human review gate, atomic rollback, and full logging of every prompt, tool call and decision so any run can be reconstructed. You will build the evaluation layer that makes any of it trustworthy, because an agent that cannot be measured cannot be trusted with anything beyond reading. And you will build the agents themselves, across everything from executive reporting down to a layer of agents that watch the platform and improve it.
This is a governance-heavy environment by design, and that is the interesting part of the problem. Agents are risk-tiered from read-only internal data through to external-facing output, with review depth, evaluation requirements and human approval scaling by tier. Some capabilities are permanently off limits: an agent may read and report, it may carry a human-authored update into a system of record once a human consents, and it may initiate contact within a strict budget, but it may never autonomously write a commitment (an owner, a due date, a status) into a shared work system. Your job is to make that structurally impossible rather than merely forbidden.
You will be the only engineer on this platform. You will close open architecture decisions yourself, own the infrastructure end to end, and instrument the system so it reports its own return.
WHAT YOU'LL BE RESPONSIBLE FOR
In this role, you'll:
- Ship the agent platform to production. An event-triggered queue, a headless model-agnostic runtime (choosing the runtime is an open decision you will close), durable state that survives a failed run, a human review gate, atomic rollback, and complete run logging in the warehouse.
- Own the evaluation layer, and switch on the gate that depends on it. Golden suites with behavioral assertions rather than intuition, judge criteria with a written rubric, safety cases that must pass on every run, and a CI gate that blocks a regression from merging. This is the precondition for every agent that does anything beyond read internal data.
- Build and register the agent portfolio. Reporting, drafting, linting, triage and question-answering agents across the executive, team-lead and individual-contributor layers, plus a meta layer that observes the platform and improves it.
- Enforce governance in code. Risk tiers the pipeline actually enforces, least-privilege credentials per agent, tool-permission gates, a decision audit log, and autonomy classes where the dangerous class has no code path rather than a warning label. Nothing runs without a registered owner, tier, tool grant and human gate.
- Design how the system contacts people. A hard interruption budget per person, message bundling instead of a stream of pings, and a structure that gives something useful before it asks for anything. Adoption depends on this more than on any other single design choice.
- Own the platform tooling. The compiler and validator, inventory integrity, and the paths that distribute context and capabilities into the repositories and chat surfaces where work happens.
- Compute the operating measures from production data. A pipeline from raw system activity through to a computed maturity grade per team, defensible enough that a team can dispute the result and be answered with the query rather than an opinion.
- Instrument the platform's own return. A ledger that logs the work each agent absorbs and computes the monthly figure, so the value of the system is a measurement rather than a claim.
HOW YOU'LL THINK
RECURSIVE THINKING
You build the generator, not the artifact. When you need thirty agents, you do not write thirty agents; you build the inventory, the compiler and the distribution path that makes the thirty-first cost an afternoon, then a meta layer whose job is to watch the platform, find its drift and file the fix.
The evaluation layer is the same move applied to trust. You are not checking whether one agent is correct today. You are building the machine that decides whether every future agent is allowed to ship, which means the suite has to be right in a way the agent does not, and the thing that grades has to be graded too.
INVERSION THINKING
You start from the failure and work backward to the design. The rule is that an agent may never autonomously write a commitment into a shared work system. The weak implementation is an instruction in a prompt. The strong one is that the credential in the agent's tool grant physically cannot set an owner, a due date or a status, so no amount of clever input, prompt injection or model error produces the forbidden write. You reach for the second one first.
Same for evaluation. Before writing a suite you enumerate how the agent can be wrong: an update that invents progress that did not happen, one that quotes a private channel into a public digest, one that is accurate and reads as an accusation, one that credits the wrong person. Then the suite is that list, each case caught before the agent ships rather than after it embarrasses someone.
AI-NATIVE EXECUTION
You use agentic tools on real work, in files and repositories, with the same rigor you apply to anything else you ship. You have a setup of your own and can describe it mechanically: what triggers it, what it is allowed to touch, where the human approves, what it logs, and how you found out the one time it went wrong.
That experience is this job, generalized. You are building for async engineers across 40+ countries who will judge the platform by whether it saves them an hour or costs them one, so you are your own first user and your own harshest reviewer.
YOU MIGHT BE A GOOD FIT IF YOU
MUST HAVE
- Have shipped production LLM agent systems that other people depended on. Not demos, not internal showcases. Systems with operational history, real users and at least one incident you can talk through. Prompt engineering on its own does not clear this bar.
- Design evaluations, not spot checks. You build golden sets, write behavioral assertions, define judge rubrics, set pass thresholds and gate CI on the result. You can explain why "we reviewed a bunch of outputs and they looked good" is not evaluation.
- Have done deep API work against the systems work actually lives in, and have authored MCP servers. You know the specific failure modes of those APIs, not just that they exist.
- Own infrastructure end to end in Python on GCP, with a cloud warehouse and infrastructure as code. You provision, deploy, monitor and roll back your own systems, and you close architecture decisions rather than routing them onward.
- Have taste about how software contacts humans. You treat every notification as spending a limited amount of trust.
STRONG SIGNAL
- Public work in this space. An open-source agent framework, an MCP server, an evaluation harness, or writing on agent reliability that other practitioners cite.
- LLM observability and cost instrumentation. Tracing agent runs, attributing spend per run, and building the queries that turn raw logs into a report someone acts on.
- You have built an internal platform that non-engineers adopted voluntarily, and can describe what you changed after watching them use it.
WHAT SUCCESS LOOKS LIKE
- The platform is boring. Agents run on a schedule and on events, state survives restarts, failed runs roll back cleanly, and every run can be reconstructed from its log.
- Nothing ships unevaluated. Every registered agent has a real suite with safety cases, the gate blocks regressions, and when someone challenges an output the answer is a test case rather than an argument.
- The dangerous action is impossible, not discouraged. An audit of any agent's credentials shows it cannot perform the writes it is not allowed to perform, and the audit log makes every consequential decision traceable.
- Teams pull the platform instead of being pushed. Agents get adopted because the reports are useful and the contact is rare and well-timed, and each team ends up with at least one workflow that runs automatically.
- The platform reports its own value. The work absorbed is measured and published, so the case for expanding it is made with data rather than enthusiasm.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue.
That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A
solution to capture the state of a customer’s server
for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A functionality to
ChatOps
to make it easier to identify user accounts on GitLab.com
What you’ll do
Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing
Collaborate with our
Product
,
Development
,
Infrastructure
,
Customer Success
and
Sales
Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
Create and update documentation based on customer interactions
Collaborate with Support team members (through
Pairing Sessions
) and other GitLab team members (for example: as a
Support Stable Counterpart
)
Participate in regular rotations for weekday and weekend on-call coverage (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications
Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews.
What you’ll bring
Experience in, and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution
Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)
Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)
Experience with Git and CI/CD
Expertise in writing support content
Ability to communicate complex technical topics to customers and coworkers of varying technical skill level
Familiarity with DevOps methodologies and technologies like Serverless and Kubernetes
Understand a range of different GitLab implementations, and how service interruptions impact the customer.
About the team
The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineers
solve complex problems together
and participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues.
Thanks to our
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our company
roadmap
and
listen
to some of our meetings.
How GitLab will support you
Benefits to support your health, finances, and well-being
All remote
,
asynchronous
work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,500
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The Opportunity:
The Grafana Cloud Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
In this role, you will be part of the Cloud Integrations team. We develop
our portfolio of integrations
that allow customers to collect, visualize and act on telemetry from various systems and applications.
The software you will create is a core building block for the users of Grafana Cloud, and has direct impact on Grafana Cloud’s out of the box experience.
Our work is built on Open Source technologies such as Prometheus and OpenTelemetry, which you will also have the opportunity to actively contribute to.
What You’ll Be Doing:
You will bring your software engineering expertise to develop the tooling that powers our portfolio of cloud integrations and observability apps; working to develop, maintain and scale our infrastructure observability features in Grafana Cloud.
We’re looking for someone who can work across the full stack:
Frontend - written in Typescript / React
Backend - written in Golang
Monitoring Mixins
- written in Jsonnet
Day to day, that looks like:
Ship features end to end, from the UI a user clicks through to the backend services behind it and the dashboards and alerts that ship with each integration
Move between parts of the stack as the work demands. Some weeks are a React panel, some weeks a Go service, some weeks a Jsonnet mixin
Own projects from problem statement to production, including talking to users and checking whether what you shipped actually worked
Represent the team's work outside the team: write the design proposals, run the demos, and make the case for our roadmap in cross-team discussions
Contribute upstream to Prometheus, OpenTelemetry and Grafana Alloy where our work touches them
Join the on-call rotation for the services you own
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment.
What Makes You a Great Fit:
Interest in working across the full stack, with a product-focused mindset. You start from the user problem and are comfortable deciding what to build, not only how to build it
Experience on both the backend and the frontend. We use Go and TypeScript; solid experience with comparable languages translates well
Fluency with AI-assisted development. You use coding agents and LLM tooling as part of how you work, and you have a clear view of where they speed things up and where they get in the way
Comfort being visible. You raise concerns early, advocate for your team's work across the org, and turn quiet good work into decisions other people can see and act on
Working knowledge of the observability ecosystem: Prometheus, Grafana dashboards, alerting, and what it takes to run these systems in production
Strong written communication. Most of our decisions happen in docs, issues and pull requests across several time zones
Bonus Points For:
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Experience working on Developer Tooling with a large user base
Experience building Grafana plugins, apps or dashboards
Familiarity with Grafana Alloy, the OpenTelemetry Collector, or similar telemetry pipeline tooling
Experience writing Jsonnet, or another configuration-as-code language
You have been on-call for the systems you instrument, so you know what a useful alert looks like
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The Opportunity:
The Grafana Cloud Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
In this role, you will be part of the Cloud Integrations team. We develop
our portfolio of integrations
that allow customers to collect, visualize and act on telemetry from various systems and applications.
The software you will create is a core building block for the users of Grafana Cloud, and has direct impact on Grafana Cloud’s out of the box experience.
Our work is built on Open Source technologies such as Prometheus and OpenTelemetry, which you will also have the opportunity to actively contribute to.
What You’ll Be Doing:
You will bring your software engineering expertise to develop the tooling that powers our portfolio of cloud integrations and observability apps; working to develop, maintain and scale our infrastructure observability features in Grafana Cloud.
We’re looking for someone who can work across the full stack:
Frontend - written in Typescript / React
Backend - written in Golang
Monitoring Mixins
- written in Jsonnet
Day to day, that looks like:
Ship features end to end, from the UI a user clicks through to the backend services behind it and the dashboards and alerts that ship with each integration
Move between parts of the stack as the work demands. Some weeks are a React panel, some weeks a Go service, some weeks a Jsonnet mixin
Own projects from problem statement to production, including talking to users and checking whether what you shipped actually worked
Represent the team's work outside the team: write the design proposals, run the demos, and make the case for our roadmap in cross-team discussions
Contribute upstream to Prometheus, OpenTelemetry and Grafana Alloy where our work touches them
Join the on-call rotation for the services you own
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment.
What Makes You a Great Fit:
Interest in working across the full stack, with a product-focused mindset. You start from the user problem and are comfortable deciding what to build, not only how to build it
Experience on both the backend and the frontend. We use Go and TypeScript; solid experience with comparable languages translates well
Fluency with AI-assisted development. You use coding agents and LLM tooling as part of how you work, and you have a clear view of where they speed things up and where they get in the way
Comfort being visible. You raise concerns early, advocate for your team's work across the org, and turn quiet good work into decisions other people can see and act on
Working knowledge of the observability ecosystem: Prometheus, Grafana dashboards, alerting, and what it takes to run these systems in production
Strong written communication. Most of our decisions happen in docs, issues and pull requests across several time zones
Bonus Points For:
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Experience working on Developer Tooling with a large user base
Experience building Grafana plugins, apps or dashboards
Familiarity with Grafana Alloy, the OpenTelemetry Collector, or similar telemetry pipeline tooling
Experience writing Jsonnet, or another configuration-as-code language
You have been on-call for the systems you instrument, so you know what a useful alert looks like
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $154,445 - $185.334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a senior individual-contributor role for someone who has already led high-stakes pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Singapore Citizen and based in Singapore
Mandatory English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements, more than once.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep,hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Sydney
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Own the full-cycle, end-to-end recruiting process, creating a positive candidate, interviewer, and Hiring Manager experience
- Be a strategic partner, working closely with Hiring Managers to develop position profiles, understand overall needs and requirements, as well as the candidate market
- Create and execute sourcing strategies across multiple channels for both active and passive candidates for each role
- Track and analyze recruiting metrics and report to Hiring Managers and Sierra leadership on a regular cadence
WHAT YOU'LL BRING
- 5-8+ years of full-cycle recruiting experience at a high-growth tech company, with early-stage start-up experience preferred
- Demonstrated expertise in recruiting, outbound sourcing, and closing candidates across technical and business roles
- Ability to build impactful relationships with hiring managers and interview teams
EVEN BETTER...
- Experience with Ashby ATS
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Diep Nguyen, VP of Finance here at
Customer.io
, and I'm looking for a Director, GTM Finance to own our go-to-market P&L end-to-end as we scale from $100M+ ARR today to $1B+ ARR in the future.
We're hiring for strategic finance horsepower first: someone who builds models from a blank page, challenges assumptions, and earns trust with senior executives. Deep GTM fluency matters just as much — but for a strong finance generalist, that business partnership often shows up in the work rather than the title. You'll own our GTM P&L spanning Sales, Marketing, and Customer Success, and build the team behind it.
We're an AI-forward company: this role requires someone energized by using AI to reinvent how finance operates, not someone who merely tolerates the tools we hand them.
What we value
Financial rigor over title-matching
— we care more about how you've built and defended models than whether "GTM Finance" was ever your title.
AI as genuine practice, not a buzzword
— we want concrete stories of AI changing an outcome, not familiarity with the tools.
Ownership from day one
— you'll build and lead a team, not just execute analysis handed to you.
Directness with data
— you challenge top-down assumptions with account-level evidence, even in uncomfortable conversations.
What you’ll do
Own the GTM P&L end-to-end — revenue, gross margin, and opex across Sales, Marketing, and Customer Success — not just a spend-efficiency lens.
Drive unit economics and the growth funnel model — CAC, LTV/CAC, payback, magic number, and cohort/retention analysis across self-serve and sales-assisted motions.
Own the ARR roll-forward, bookings, and revenue forecasting — auditable, reconcilable, and independently stress-tested against top-down assumptions.
Partner with Sales and RevOps on capacity planning, deal economics, and pricing — protecting margin and ARR quality without slowing deal velocity.
Build and own the monthly/quarterly GTM reporting package for the exec team and Board, with variance analysis that explains root cause.
Champion AI-enabled finance workflows and build the GTM finance team as
Customer.io
scales past $250M+ ARR.
What we're looking for
10+ years in FP&A, strategic finance, or related roles at complex, scaled orgs; a first-principles modeler who builds from a blank page rather than inheriting assumptions
Deep GTM business-partnering experience with Sales, Marketing, or Customer Success — regardless of whether "GTM Finance" was ever the title
Comfortable with subscription/SaaS metrics (ARR, NRR, CAC, LTV) or able to get there fast
Concrete, demonstrated track record driving AI adoption in finance workflows — not just familiarity with the tools
Proven people leader — has managed and developed finance professionals
Strong Excel skills (with experience using Snowflake a plus) and experience with planning/GTM systems (NetSuite, Salesforce, Gong, Drivetrain)
Bachelor's degree in Finance, Accounting, Economics, or related field; MBA a plus
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$200K–$255K USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Recruiter Screen (30 min)
Hiring Manager Screen (45 min)
Two Cross-functional conversations with team members (30 min each)
Case study + Case Review Panel with team (45 min)
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Are you ready to take on a pivotal role at Hasbro, where you can lead our global trade compliance efforts and advance our mission? We are seeking a highly skilled Director Global Trade Compliance to join our team in Boston, MA! This is an outstanding opportunity to develop and implement Hasbro's trade compliance strategy across all our global operations, ensuring we remain a world-class leader in the industry!
What You Will Do as a Director of Global Trade Compliance:
Direct Hasbro’s worldwide trade compliance approach by ensuring adherence to changing geopolitical, regulatory, customs, tariff, sanctions, and forced labor rules. Support business continuity and reduce financial and reputational risks.
Serve as the primary trade compliance advisor to executive leadership, providing strategic mentorship on trade policy developments, emerging risks, and global regulatory changes that impact Hasbro's operations.
Lead and develop a distributed group of 12 professionals responsible for all aspects of Hasbro's trade compliance program, including tariff classification, country of origin, customs valuation, customs broker management, restricted party screening, and trade program governance.
Develop, implement, and continuously improve the program, ensure adherence to global trade standards, such as CTPAT, Importer Self-Assessment (ISA), Authorized Economic Operator (AEO) programs, denied party screening, sanctions regulations, forced labor requirements, and other customs and trade-related responsibilities.
Coordinate trade compliance audits, assessments, disclosures, investigations, and corrective action plans, driving continuous improvement and regulatory readiness across all regions.
Partner closely with Sourcing, Logistics, Tax, Security, Ethical Sourcing, Product Development, Commercial, Finance, Legal, and Internal Audit teams to embed compliance into business processes while finding opportunities for cost savings, duty optimization, and operational efficiencies.
Identify, evaluate, and implement central initiatives that improve global trade operations, reduce risk, and generate measurable cost savings and process efficiencies throughout the supply chain.
Drive the adoption of technology, automation, and data analytics solutions to improve trade compliance controls, visibility, reporting, and operational efficiency.
Develop and maintain relationships with customs authorities, government agencies, industry associations, external advisors, and trade organizations to stay ahead of regulatory developments and support business objectives.
Lead the selection, performance management, and strategic oversight of Hasbro's customs broker network and other trade compliance service providers.
What You Will Bring:
7+ years of advancing experience in international trade compliance at a global company.
Bachelor’s degree or equivalent expertise demonstrated through a Licensed Customs Broker (LCB) credential.
Experience leading and developing global, cross-functional teams, with a demonstrated ability to influence collaborators and work effectively across regions and functions.
Deep expertise in U.S. Customs regulations, WTO valuation principles, tariff classification (HTS), Rules of Origin, Free Trade Agreements, Forced Labor regulations, sanctions programs, and export controls.
Extensive experience with customs valuation and tariff classification, collaborating with Product Development, Sourcing, Finance, Legal, and Logistics groups to ensure compliance and improve trade outcomes.
Experience conducting preferential origin analyses within highly globalized, multinational, publicly traded organizations.
Proven ability to influence executive leadership and drive strategic compliance initiatives across global organizations.
Experience bringing to bear trade management systems, automation platforms, and data analytics tools to improve compliance, visibility, and operational efficiency.
Consistent record of effectively planning, prioritizing, and accomplishing multiple global, cross-functional projects in a fast-paced environment.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$170,600
—
$256,000 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: United States
What the Role Is
Babylist is hiring a
Senior Planner
to run the day-to-day execution of merchandise planning for our growing e-commerce business. You'll own Open-to-Buy and inventory planning for your departments, making sure the right products are available at the right time to hit customer demand and business targets. This is a highly tactical, execution-focused role: you'll spend most of your time working directly in our planning systems, managing forecasts, inventory flow, and vendor projections, while partnering closely with Merchandising and Supply Chain on the daily and weekly running of the business.
Who You Are
You've owned Open-to-Buy at the department or category level
and are comfortable managing day-to-day tradeoffs across sales, inventory, and margin.
You're proficient in retail math, forecasting, and inventory planning
concepts and best practices.
You're an Excel power user
who can analyze data, spot trends, and translate insights into clear actions.
You understand vendor dynamics
and are comfortable owning vendor forecasts, projections, and ongoing communication.
You bring 6-8 years of experience in inventory or merchandise planning, ideally in e-commerce or retail.
You're comfortable spending ~80% of your time working directly in planning systems, maintaining forecasts, inventory positions, and projections.
You're highly tactical and execution-focused, able to juggle multiple moving pieces and priorities at once.
You're a strong communicator who partners effectively with Merchandising and Supply Chain on day-to-day execution.
You're adaptable, organized, and proactive, able to pivot quickly as the business changes and to spot ways to improve existing processes.
You thrive in a fast-paced, high-growth environment and enjoy being close to the business.
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Own Open-to-Buy for your departments, managing sales, inventory, margin, and turn targets through disciplined execution.
Maintain and update forecasts in the planning system, keeping them accurate and aligned with current trends and business needs.
Execute replenishment and order writing for your categories, managing the end-to-end order pipeline so inventory flows in line with forecasts, targets, and capacity constraints.
Partner with Merchandising on day-to-day business decisions, supporting assortment execution and inventory strategies.
Own vendor forecasting and projections, leading regular planning meetings with vendors to review forecasts, flow, and risks.
Collaborate closely with Supply Chain on inbound timing, inventory flow, and near-term execution needs.
Monitor weekly sales and inventory performance, flag risks and opportunities, and adjust plans as needed.
Support pre-season planning by building bottom-up forecasts aligned to assortment strategies and budget goals.
Prioritize top-volume and top-registered SKUs to maximize revenue, in-stock performance, and customer experience.
Use data and AI-enabled tools to improve forecast accuracy, streamline execution, and cut manual work across day-to-day planning.
Identify opportunities for process, system, or workflow improvements and bring recommendations to Planning leadership.
Why This Role
You'll own Open-to-Buy end-to-end for your departments. This is real decision-making authority over sales, inventory, and margin, not a support seat feeding someone else's plan.
This is a hands-on-the-business role. You'll live in the planning systems and see the direct line between your forecasts and what's actually in stock for customers.
Babylist is growing fast, and planning is where that growth gets managed in real time. You'll feel both the pace and the impact.
The planning function is leaning into AI-enabled tools, so you'll help shape how modern planning runs here rather than just executing a legacy process.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$115,400 to $153,965 + bonus and meaningful equity
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
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УдалённоleadГеография найма не уточнена
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