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Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE We’re looking for a Talent Operations Manager to own the systems, data, and operating rhythm behind how Render hires. You’ll architect our ATS, build the reporting that Talent and hiring teams rely on, and lead process changes that help us scale without losing quality. You’ll work closely with recruiters, recruiting coordinators, hiring managers, People leaders, and external partners. You’ll make sure our hiring data can answer the questions teams need to make better decisions. This is a high-leverage role for someone who likes turning messy, fast-moving work into clear operating systems. You’ll help us reduce process drift, improve candidate and interviewer experience, keep hiring data trustworthy, and give the team better visibility into what is working, what is blocked, and where we need to adjust. We value people who are practical, systems-minded, and steady when the work gets complex. The right person can zoom out to design how the system should work, then zoom in to improve the field, report, access role, or automation that is slowing the team down. WHAT YOU’LL DO - Architect how our ATS works across custom fields, access roles, interview plans, feedback forms, automations, integrations, and reporting foundations - Own the reporting layer for Talent leadership and hiring teams, including dashboards, ad hoc reporting, metric definitions, and visibility into hiring plan progress - Keep hiring data accurate and reconciled across the ATS, the hiring plan, and downstream systems so decisions get made on numbers people trust - Turn recurring Talent Operations requests into better systems: identify patterns, improve workflows, automate repeatable work, and make the right processes self-serve - Evaluate, procure, implement, and manage tools for sourcing, scheduling, reporting, and recruiting operations - Build the connective tissue between systems, including API-based reporting, integrations, and automations that reduce manual work for recruiters and coordinators - Lead process rollouts with clear documentation, training, adoption checks, and follow-through so changes stick WHAT WE’RE LOOKING FOR - 5+ years in recruiting, recruiting operations, talent operations, people systems, or a similar systems and data role in a high-growth environment - Deep ATS expertise, particularly Ashby. You can design how the system should work, not just maintain it, across custom fields, access roles, interview plans, automations, integrations, and reporting foundations - Strong analytical skills. You can take a vague question, decide what data would answer it, and build the report yourself - Proficient in Google Sheets or Excel. You can pull data together from multiple sources and turn the result into a case a cross-functional partner can follow - Experience owning data integrity across an ATS and the systems around it, including reconciling against a hiring plan or another source of truth - Strong program and change management skills. You can roll out a new process, teach it, measure adoption, and keep the team aligned - Clear written communication, strong documentation habits, high attention to detail, and good judgment in a fast-moving environment NICE-TO-HAVES - Experience building or scaling a recruiting operations function at a post-Series B/C company - Experience supporting technical recruiting teams or high-volume engineering hiring - Hands-on experience with the Ashby API or ATS-based reporting - Exposure to headcount planning or headcount management systems - AI fluency, with good judgment about where AI helps, where it adds risk, and what checks are needed before others rely on the output If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Colorado Springs, Colorado, United States About the Role iCapital is looking to hire an Analyst Configuration Developer who is responsible for implementing and maintaining business rules within FireLight®, Hexure’s (now part of iCapital) proprietary SaaS electronic fulfillment platform. This role builds on foundational configuration skills to handle moderately complex business logic, ensuring that financial product applications are completed “In-Good-Order” with accuracy, completeness, and compliance. This individual will collaborate closely with internal teams and clients to deliver high-quality solutions, improve user experience, and meet project timelines and KPIs. Responsibilities Configure and maintain business rules within FireLight® to drive accurate and compliant user experiences for financial product applications. Implement configuration components including Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings. Ensure applications meet standards across completeness, compliance, and business requirements. Participate across the SDLC including requirements understanding, configuration, testing, and deployment support. Perform unit and integration testing to validate accuracy and quality of configured business rules. Support customer deployments, ensuring timely and accurate implementation of configurations. Monitor and resolve issues via ticketing systems (Jira), ensuring timely turnaround and minimal client disruption. Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets. Collaborate with cross-functional teams to resolve defects, improve configurations, and enhance platform performance. Use AI tools to accelerate rule creation, scenario testing, and issue investigation to improve efficiency and reduce rework. Ensure adherence to coding best practices including simplicity, modularity, and reusability. Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery. Participate in team meetings, providing clear updates on progress, risks, and dependencies. Qualifications 1–3 years of experience in a technical or configuration-focused role Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic Solid understanding of Software Development Life Cycle (SDLC) in a SaaS environment Familiar with FireLight® platform components and configuration concepts (or ability to ramp quickly) Working knowledge of tools such as Jira (ticketing), OpenAir (time tracking), Notepad++ (rule development), and Adobe Acrobat Exposure to integrations with third-party platforms (i.e. Salesforce, Redtail, Yellow Pages) is a plus Foundational understanding of financial services domain (insurance, annuities, life insurance processes, compliance requirements) Strong problem-solving skills with attention to detail and accuracy Able to manage multiple tasks and priorities in a fast-paced environment Effective written and verbal communication skills with the ability to collaborate across teams Self-driven with a learning mindset and willingness to adopt new technologies, including AI-enabled tools Able to work independently with minimal supervision while contributing effectively as part of a team Benefits The base salary range for this role is $65,000 to $80,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Denver/Colorado Springs area. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Manager, Legal Technology Services San Mateo, CA ROLE OVERVIEW The Senior Manager, Legal Technology Services (LTS) will establish and lead a dedicated team within IT Foundational Services (ITFS), part of Digital, Technology and Information, Services (DTIS). The team will support the global Legal, Public Policy & Environment, Social & Governance (LPPESG) organization by providing the technical structure, administration, development, integration and support required to operate the legal technology portfolio reliably and at scale. Reporting to the Vice President of ITFS, with a dotted-line relationship to the Director of Legal Operations, this leader will oversee team development, technical delivery and production services across the portfolio. KEY RESPONSIBILITIES The Senior Manager will be responsible for standing up the LTS function and lead the phased transition of technology services from Legal Operation to LTS. The leader would balance people leadership, technical delivery and operational accountability across four areas. Build and Lead Legal Technology Services Build, coach and develop a team of legal technology engineers and service professionals responsible for solution delivery and production support. Define the function's operating model, service catalog, engagement approach, technical standards and service-management practices. Set team objectives and performance expectations, build team capabilities, and align delivery with Legal Operations through the dotted-line relationship to the Director of Legal Operations. Foster a culture of customer focus, inclusion, technical excellence and continuous improvement. Lead Technical Delivery and Platform Lifecycle Provide technical leadership across Contract Lifecycle Management (CLM), Document Management System (DMS), Knowledge Management/Search, matter management/Entity Lifecycle Management (ELM), eBilling, Intellectual Property (IP) management, litigation and eDiscovery, legal hold, workflow, compliance, analytics and emerging legal technologies. Own the technical lifecycle of legal platforms from architecture and design through configuration, development, integration, deployment, optimization, support and retirement. Maintain an integrated view of platform dependencies, lifecycle risk, technical debt and opportunities for standardization or consolidation. Translate approved product roadmaps into technical plans, estimates, sequencing and engineering capacity requirements aligned with enterprise standards. Lead complex global implementations from solution architecture and system design through deployment, stabilization and transition to support. Oversee integrations, data migration, testing, release management and implementation readiness across platforms and geographies. Ensure solutions meet enterprise architecture, security, privacy, data governance and technology standards while addressing requirements specific to the Legal organization. Ensure Secure and Reliable Operations Own the technical health, reliability and performance of the legal technology portfolio. Establish production support, monitoring, incident and escalation management, problem management, root-cause analysis, release controls and operational service metrics. Develop plans for platform resilience, scalability, and recoverability, supported by documentation and knowledge transfer that reduce key-person dependencies. Partner with DTIS infrastructure, service management, security, data and engineering teams to ensure legal technology solutions meet enterprise requirements and make effective use of shared capabilities. Partner, Innovate and Influence Build trusted relationships across Legal, Legal Operations, DTIS, Architecture, Information Security, Privacy, Procurement, Finance and other enterprise functions; drive outcomes through influence in a matrixed organization. Partner with Legal practice teams as business subject-matter experts and Legal Operations as product owners to translate approved requirements into technology solutions, clearly communicating technical options, dependencies, risks and trade-offs. Provide technical evaluation and enablement for approved uses of artificial intelligence, including generative AI, across legal workflows, systems, data and knowledge, ensuring solutions are secure, governed, scalable and maintainable. Required Experience and Qualifications Bachelor’s degree or equivalent practical experience. 10+ years of experience in legal technology, enterprise applications, technology consulting or a related field, including significant experience delivering legal technology solutions in complex organizations. 5+ years of experience leading technical teams, with direct people-management responsibility and accountability for both solution delivery and production services. Demonstrated experience across several areas of the enterprise legal technology landscape. Proven success leading large-scale, global technology implementations across architecture, integrations, data migration, testing, deployment and stabilization in a matrixed enterprise. Strong understanding of enterprise application architecture, SaaS and cloud technologies, APIs and integrations, identity and access management, data management, information security and service management. Strong technical planning, capacity management, stakeholder management and executive communication skills, with the ability to build cross-functional partnerships and influence without direct authority. Preferred Qualifications Experience within a global corporate legal department, legal operations organization, legal technology company or consulting organization with significant enterprise legal technology responsibility. Experience modernizing fragmented or decentralized legal technology environments and establishing service management disciplines, service-level agreements, operational KPIs and governance. Experience with legal data architecture, analytics, workflow automation, enterprise integrations and AI and generative AI solutions. Professional involvement in relevant industry associations, such as the Corporate Legal Operations Consortium (CLOC) or Association of Corporate Counsel (ACC), or relevant certifications in legal operations, legal innovation or legal technology. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $198,600 — $297,800 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Koast.ai ищет Head of Technical Support для удалённой работы в США с полным рабочим днём, подчиняющегося CEO. Задачи: — Организация онбординга новых клиентов: подключение рекламных аккаунтов, настройка атрибуции (Hyros, Cometly), приглашение команды, запуск первой кампании совместно с клиентом. — Полное сопровождение поддержки через Intercom: управление временем ответа, качеством решений, базой знаний, макросами и путём эскалации. — Триаж и взаимодействие с инженерами: определение багов, функциональных пробелов, ошибок пользователей и проблем Meta API; воспроизведение и документирование багов с подробностями для инженеров в Shortcut. — Контроль качества релизов: тестирование на реальных рекламных аккаунтах, проверка запусков, автоматизаций, действий AI-агента и интеграций. — Мониторинг систем: контроль Meta API, обновления токенов, вебхуков, учётных записей Whop, синхронизации атрибуции с помощью Sentry, PostHog и внутренних дашбордов. — Анализ здоровья клиентов и удержания: отслеживание активности аккаунтов, выявление рисков оттока и регулярный отчёт CEO. — Подготовка статей в справочный центр и видеоинструкций для часто задаваемых вопросов. Требования: — Опыт 3+ года в технической поддержке, customer success или поддержке B2B SaaS продуктов, включая роль основного связующего звена с инженерами. — Практический опыт работы с Meta Ads: управление аккаунтами, запуск кампаний, решение проблем Ads Manager и API. — Опыт работы с Intercom или аналогичными платформами поддержки, а также с системами управления задачами (Shortcut, Linear, Jira). — Опыт проведения QA или UAT релизов программного обеспечения. — Умение читать логи, ответы API и мониторинг ошибок (Sentry или аналогичные), без необходимости писать код. — Знание инструментов атрибуции (Hyros, Cometly, Triple Whale, Northbeam) будет плюсом. — Готовность работать полный день по часовому поясу США. Условия: — Работа в небольшой команде с высокой автономией. — Возможность влиять на создание функции поддержки, стандарты QA и процессы онбординга. — Работа с крупными рекламными командами Meta и AI агентом. — Полная занятость, стабильная компания с бонусами за удержание и качество решений, оплачиваемый отпуск. — Удалённая работа с гибким графиком в рамках рабочих часов США. Как откликнуться: — Записать видео Loom до 5 минут, в котором рассказать о своём опыте, показать проекты и рекламные аккаунты, привести пример баг-репорта, описать случай с недовольным клиентом и объяснить, как Koast помогает медиа-байерам. — Отправить ссылку на видео и резюме или LinkedIn на jobs@koast.ai с темой письма "Retention is king". — Без видео заявки не рассматриваются. Важно: требуется опыт с рекламными продуктами и возможность работать по часам США.

Location: Remote Workplace: Remote At Adapty, we make it easy for mobile apps to manage in-app purchases and paywalls. We power 20K+ apps, process $3B+ in subscriptions every year, and have been growing fast for the last four years. Our mission is simple: make apps rich. We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile's fastest-growing SaaS companies and aiming for number one worldwide. Why this role matters Adapty runs on infrastructure we own and operate ourselves: a Proxmox and Ceph platform across OVH, Hetzner and bare metal, with parts of the stack in AWS and GCP. That platform processes billions of dollars of subscription volume a year, and today too much of it depends on a single engineer. You are joining to take that platform over: fully owned, fully described in code, and cheap to run at scale. In your first months you will own Proxmox and Ceph end to end, drive resource rightsizing, and lead the split of our development workloads into a separate cluster. What you'll do - Own our Proxmox and Ceph platform end to end — capacity, upgrades, performance and incident response - Run infrastructure across OVH, Hetzner and bare metal, alongside workloads in AWS and GCP - Drive resource rightsizing: find where we overpay, size it correctly, and prove the saving in the bills - Lead the separation of development workloads into a dedicated cluster, without downtime for production - Keep everything as code — Terraform, Ansible, ArgoCD and GitLab CI, with no manual changes in production - Own reliability: on-call, incident response, root cause analysis and the runbooks that follow - Support the data layer our product runs on — PostgreSQL, ClickHouse, Aerospike About you - 10+ years working with infrastructure and physical hardware, not only managed cloud - 5+ years running Kubernetes and cloud platforms in production - Hands-on with bare metal and providers like OVH and Hetzner, plus AWS and/or GCP - Strong with Terraform, Ansible, ArgoCD and GitLab CI — you describe infrastructure in code by default - Real FinOps experience: you can name what infrastructure cost before and after you touched it - You take problems all the way to the root cause and to the fix, including outside your formal scope - You say things directly — risks and bad news arrive early, not after the incident Nice to have - Production experience with Proxmox and Ceph specifically - PostgreSQL, ClickHouse or Aerospike at scale - Experience splitting shared environments into isolated clusters - Building observability and on-call practice from scratch - High-load B2B SaaS background WHAT'S IN IT FOR YOU - Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies. - Exceptional compensation directly tied to your results. - Direct communication and ownership. No bureaucracy, no politics, just impact. - Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices. - Professional support. Language learning, sports, health insurance, laptop coverage, and more.

Задачи: — участвовать в развитии маркетинговой стратегии компании — выстроить производство контента: SEO-статьи, кейсы клиентов, посты для соц.сетей — организовать процесс e-mail рассылок — настроить сквозную аналитику — управлять бюджетом, контролировать CPL и ДРР Требования: — опыт в интернет-маркетинге от 2 лет — опыт продвижения IT / AI / SaaS-продуктов — использование AI-инструментов в работе — понимание digital-продуктов: сайты, интернет-магазины, веб-сервисы, CRM, интеграции — умение анализировать цифры: заявки, CPL, качество лидов, конверсия, эффективность каналов Условия: — полная занятость 5/2 — удалённая работа с гибким графиком — возможность профессионального развития — оформление договора услуг, подряда, ГПХ — адекватное руководство, не бюрократический подход в обсуждении рабочих процессов

Задачи: — участвовать в развитии маркетинговой стратегии компании — выстроить производство контента: SEO-статьи, кейсы клиентов, посты для соц.сетей — организовать процесс e-mail рассылок — настроить сквозную аналитику — управлять бюджетом, контролировать CPL и ДРР Требования: — опыт в интернет-маркетинге от 2 лет — опыт продвижения IT / AI / SaaS-продуктов — использование AI-инструментов в работе — понимание digital-продуктов: сайты, интернет-магазины, веб-сервисы, CRM, интеграции — умение анализировать цифры: заявки, CPL, качество лидов, конверсия, эффективность каналов Условия: — полная занятость 5/2 — удалённая работа с гибким графиком — возможность профессионального развития — оформление договора услуг, подряда, ГПХ — адекватное руководство, не бюрократический подход в обсуждении рабочих процессов

Задачи: — Разрабатывать комплексные SEO-стратегии, соответствующие бизнес-целям B2B SaaS компаний — Вести стратегические коммуникации с клиентами, включая ежемесячные и квартальные обзоры, а также переговоры с руководителями высокого уровня — Создавать и представлять понятные отчеты о результатах, рисках и дальнейших шагах — Анализировать данные, позиции в поиске, трафик, конверсии и другие показатели для выработки практических SEO-рекомендаций — Продвигать клиентские обсуждения к принятию решений и определению приоритетов — Внедрять инновации в SEO-стратегиях с использованием AI — Управлять портфелем из 3–5 B2B SaaS клиентов, строить доверительные отношения с маркетинговыми и исполнительными командами — Проводить стратегические сессии, обзоры эффективности и клиентские звонки — Проактивно выявлять риски, возможности и препятствия, обеспечивать выполнение договоренностей — Руководить технической реализацией SEO, выявлять возможности для улучшения контента и авторитетности — Разрабатывать и оптимизировать SEO-воронки, ориентированные на конверсии — Интегрировать GA4, GTM и инструменты отчетности для получения полезных инсайтов — Рекомендовать и внедрять продвинутые стратегии разметки схемы — Приоритизировать SEO-рекомендации с учетом бизнес-эффекта и реалистичности внедрения Требования: — Опыт работы в SEO не менее 5 лет, из них минимум 2 года в B2B SaaS — Опыт работы с клиентами в роли SEO-стратега с ответственностью за коммуникации — Доказанный успех в органическом росте для B2B или корпоративных клиентов — Наличие успешных клиентских отношений и удержания — Глубокие знания технического SEO, контент-стратегии, аналитики и оценки эффективности SEO — Опыт работы с GA4, GTM и современными SEO-инструментами — Отличное владение английским языком, умение вести клиентские переговоры и писать отчеты — Умение приоритизировать задачи SEO с учетом бизнес-целей и контекста клиента — Способность четко представлять результаты, риски и рекомендации руководству Условия: — Конкурентная базовая зарплата и квартальные бонусы — 5 недель оплачиваемого отпуска — Полностью удаленная работа с гибким графиком, требуется минимум 4 часа пересечения с часовыми поясами Северной Америки — Медицинские и стоматологические льготы для резидентов Канады — Регулярные командные встречи и ежегодные ретриты — Четкая карьерная траектория без необходимости идти в менеджмент — Еженедельные индивидуальные коуч-сессии с опытными менеджерами — Доступ к проверенным методологиям, фреймворкам и возможностям профессионального развития

Location: Berlin Workplace: OnSite ABOUT PEEC AI Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Claude, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win. We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, that went from $0 to $15M ARR in 18 months, with a 100+ person team across our Berlin HQ and our New York office. ABOUT THE ROLE We are hiring a Fullstack Engineer for our Growth team. You will run experiments across the whole self-serve journey: from the moment someone first hears of Peec AI to the day they renew, refer a friend or leave. That covers the website, signup, pricing and checkout, the trial and onboarding. It also covers the moments in the product where we ask people to do something, like connect a tool, invite a teammate or upgrade. You can work on any of these, and we decide together where the focus goes each month or quarter. You come up with the hypothesis, design the experiment and discuss it with the team. Then you run the rest of the loop yourself: build it, instrument it, ship it behind a flag, read the result and write down what happened. You report to the VP of Growth and work with our Growth PM, our growth engineer, and the marketing and design teams. WHAT YOU'LL DO - Go after big swings. We size every idea first and look for changes that could move a funnel step by 30 to 40 percentage points. It is fine if most of them fail. - Build and improve the experimentation infrastructure. Feature flags, assignment at the account level, exposure logged when someone becomes eligible, outcomes recorded on the server, and holdouts we read. - Keep conversion data accurate. Event design, funnel definitions and readouts the team can rely on. - Own what you ship after launch. You watch it, read the result on the date you set, and decide whether we keep it, change it or remove it. - Build internal tools that let the team run more experiments with less manual work. WHAT WE'RE LOOKING FOR - You have run growth experiments end to end. You formed the hypothesis, designed the test, built it and read the result. Not advised on them, not analysed someone else's. - You write production code today. Strong React and TypeScript on the frontend, comfortable in Node.js and databases on the backend. Our stack is React, Node.js and Next.js. - You know what your volume can detect. You can size a test, say how long it needs to run, and tell us when a result is not readable. - SQL and analytics fluency. Funnels, cohorts, event design. - B2B SaaS experience. - You ship with Claude Code, Cursor or equivalent. - Product judgement. You can tell which changes need a test, which can ship without one, and which are not worth building. - Product taste. You care about how the things you ship look and feel. You can turn an idea into a screen that belongs in our product, and you know when to bring in our design team. BONUS POINTS - You set up an experimentation practice from scratch and grew it into a regular part of how the team works. - Product-led growth experience. Onboarding, activation, paywalls, pricing, checkout. - Acquisition experience. Website and signup experiments, SEO or paid funnels. - Experiments on low-volume B2B funnels, where only big changes are readable. - Experimentation platforms and feature flags. Statsig, GrowthBook, PostHog, or your own. - Billing and subscriptions. Stripe or similar. - You founded a company, or you were an early engineer at one. - Side projects and experiments you can show us. WHAT WE OFFER - Exciting and challenging work with real impact and ownership at one of Europe's fastest-growing Series A startups - Regular team events and off-sites - Aggressive equity compensation package - Paid Dinner & Uber home when working late - The most beautiful office space and work environment in Berlin

Location: San Francisco, California WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE This is an opportunity to serve as a key partner and advisor on Notion’s Business Operations team, working primarily with our Engineering, Product, & Design teams. Business Operations is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis. In this role, you’ll work hand-in-hand with leadership to identify, structure, and act on the most challenging strategic and operational questions impacting our business. This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE - Build trusted relationships with cross-functional leaders to define and implement strategy across all Notion products, driving increased value to our users and our business - Structure complex, ambiguous strategic problems for the Notion leadership team, defining clear hypotheses and building detailed business cases and quantitative models that will inform and influence our approach - Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity and incorporating them into your work - Develop a comprehensive understanding of our competitive positioning by using, assessing, and developing insights about peer businesses to inform your recommendations - Deeply understand Notion customers and the broader market landscape to uncover insights that inform your recommendations - Create scalable solutions that combine a broad vision for what is possible with an understanding of the practical demands that constrain them SKILLS YOU'LL BRING - 5+ years of strategy experience, including 2+ years of experience in management consulting or a related field - Excellent quantitative and financial modeling skills, with the attention to detail and quality bar required for decisions that affect products and the business - Outstanding executive-level written and verbal communication skills; can operate independently with senior stakeholders and manage relationships, deliverables, and timelines with minimal supervision - Genuine enthusiasm for and proficiency with AI tools; we use AI across the board to move faster and work smarter, and you do too - Hands-on fluency with modern AI tools such as Notion AI, Claude, ChatGPT, or similar; you actively experiment with new models and workflows and use judgment to apply them responsibly - Data self-sufficiency, including working knowledge of SQL and the ability to access, assess, and synthesize relevant data without relying on outside support - Comfort working in a high-growth, constantly changing environment with passion and enthusiasm NICE TO HAVES - Prior experience in strategy and operations in B2B SaaS businesses - Experience with pricing & packaging, especially for AI products Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $150,000 - $175,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Задачи: — Разрабатывать стратегии платных медиа, соответствующие бизнес-целям клиентов и ключевым метрикам. — Управлять прогнозированием и распределением бюджета в соответствии с квартальными и годовыми целями. — Проводить ежемесячные и квартальные обзоры с участием старших заинтересованных лиц: результаты, компромиссы, риски, дальнейшие действия. — Вести клиентские переговоры, направляя их к принятию решений, определению приоритетов и обязательных следующих шагов. — Использовать AI для поддержки стратегии кампаний, тестирования креативов и измерения эффективности. — Управлять портфелем из 4-7 B2B клиентов в качестве основного стратегического контакта. — Строить доверие с руководителями маркетинга, генерации спроса и исполнительными лицами. — Вести звонки с уверенностью: устанавливать повестку, контролировать ход, отвечать на сложные вопросы в реальном времени. — Сообщать о прогрессе, рисках и рекомендациях до того, как клиент задаст вопросы. — Обеспечивать выполнение договоренностей, чтобы каждый разговор заканчивался четкими действиями, ответственными и сроками. — Планировать, запускать и оптимизировать кампании в Google, Microsoft, LinkedIn и Meta Ads. — Обеспечивать целостность отслеживания конверсий (GA4, GTM, CRM); не запускать кампании без этого. — Диагностировать проблемы с производительностью на корневом уровне: отслеживание, структура, ставки, креативы или спрос. — Приоритизировать задачи по бизнес-эффекту, усилиям и реалистичности внедрения; проводить контроль качества перед запуском. Требования: — Опыт не менее 3 лет в B2B платных медиа, включая минимум 1 год в B2B SaaS. — Опыт работы на клиентской стороне в стратегической роли с ответственностью за коммуникации, а не только исполнение. — Достижения по целям MQL, SQL или pipeline для B2B клиентов. — Прямая ответственность за бюджет рекламы не менее $50k в месяц по нескольким аккаунтам. — Глубокие знания Google Ads и как минимум одной из платформ LinkedIn, Meta или Microsoft Ads. — Навыки работы с GA4, GTM и CRM-атрибуцией (HubSpot, Salesforce). — Сильные письменные и устные коммуникативные навыки для ведения переговоров с руководителями и защиты рекомендаций под давлением. Условия: — Полностью удаленная работа. — 5 недель оплачиваемого отпуска. — Конкурентная компенсация плюс квартальные бонусы. — Гибкий график работы (требуется 4 часа пересечения с 9:00 до 17:00 EST). — Оплачиваемое обучение (школы, мероприятия, конференции). — Для резидентов Канады — комплексное медицинское страхование, стоматология и уход за глазами. Особенности: — Роль ориентирована на ведение стратегических клиентских переговоров и управление отношениями, а не только на оптимизацию аккаунтов. — Требуется умение самостоятельно формулировать рекомендации и владеть результатами, при этом уверенно отвечать на вопросы старших руководителей в реальном времени.

Location: Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability vendors building on Claude across API, Claude Code, Cowork and other surfaces, both inside their own engineering and security organizations and embedded in the products they sell to their customers. You'll directly coach and develop a team of Customer Success Managers while keeping strategic oversight of the highest-impact engagements in the segment. This role demands exceptional people leadership combined with deep product knowledge, cybersecurity domain expertise and customer success acumen to guide your team in maximizing customer value, driving consumption, and expanding our footprint across enterprise accounts. You'll be instrumental in building scalable CS processes, methodologies, and playbooks that will define how we grow and mature as an organization. Responsibilities: Directly manage and develop a team Customer Success Managers supporting strategic cybersecurity accounts across all Anthropic products (API, Claude.ai , Claude Code) Coach team members on customer success best practices, including change management and adoption strategies, value realization, and expansion methodologies across our product suite Provide cybersecurity subject matter expertise to cyber customers and the CSMs supporting them: bring domain knowledge of security operations, detection and response, identity, cloud and data protection to customer engagements, and coach the team on how cyber vendors build, buy and embed AI so they can engage credibly with CISOs, CTOs and principal engineers Drive team accountability to core CS metrics: expansion (consumption growth, cross-sell/upsell opportunity identification), customer health scores, retention (NRR), and customer satisfaction (CSAT) Join strategic customer engagements and escalations, demonstrating executive presence with C-level stakeholders at leading cybersecurity companies Build and refine scalable CS processes including success planning frameworks, QBR templates, and expansion playbooks Partner closely with Sales to identify expansion opportunities, facilitate smooth handoffs, and ensure aligned account strategies Collaborate cross-functionally with Product, Engineering, and Marketing to advocate for customer needs and drive product adoption Contribute to hiring, onboarding, and training initiatives as the Customer Success organization scales Establish and nurture an AI-first, innovation-focused team culture, improving team processes and deepening team hands-on expertise Conduct regular 1:1s, performance reviews, and career development planning for direct reports Own portfolio-level planning and forecasting, including renewal risk mitigation and expansion pipeline development Serve as escalation point for at-risk accounts and complex customer situations within your team's portfolio Develop customer advocacy programs including case studies, testimonials, and reference architecture development Champion responsible AI deployment practices with customers and represent Anthropic's values in all customer interactions You may be a good fit if you have: 7+ years of experience in customer success, account management, or customer-facing roles, with 2+ years of front-line management experience Proven track record of managing and building customer success teams in SaaS, API, or AI/ML companies Cybersecurity experience: time spent working with or inside cybersecurity companies, or in a security-adjacent domain (security operations, detection and response, identity, cloud or data security), with the fluency to act as a credible subject matter expert for cyber customers and your team Experience managing customer portfolios at enterprise scale, including accounts with $1M-$100M+ annual contract values Strong understanding of both consumption-based and seat-based business models, with proven ability to drive adoption, expansion, and value realization across different pricing structures Technical fluency to understand AI/ML products, navigate technical conversations, and coach teams on product capabilities across multiple offerings Strong executive presence and ability to represent Anthropic with customer technical and business leaders Strong business acumen with ability to articulate value, calculate ROI, and drive customer business outcomes Ability to balance strategic thinking with tactical execution and context-switch between coaching, customer engagement, and operational planning Experience building CS processes, playbooks and operational frameworks, using data to drive team and customer outcomes Demonstrated ability to coach customer success professionals and systematically improve team performance against KPIs Track record of achieving team targets for expansion, retention and customer satisfaction Passion for responsible AI development and helping customers transform their businesses with cutting-edge technology The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Spain, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary and a variable component 📈 Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies. Balance: Flexible hours, Total work from home possible anywhere in Spain 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: London, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Berlin, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits: Work From Home perks, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, Total work from home possible anywhere in Germany 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Paris, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Dublin, Dublin, Ireland, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a high-performance, experienced engineer to be a part of a team of Site Reliability Engineers. You will be working closely with engineering teams, product managers, as well as support, sales engineers and solution architects to build the future of the Fivetran Data Platform Reliability. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Cloud Service Providers(CSPs): AWS, Azure and Google Cloud Kubernetes: Managed Kubernetes services (EKS, AKS and GKE) Continuous Integration tools: github actions, Buildkite Continuous Delivery: ArgoCd Databases: Postgres and all the major Databases Languages: Go, Java Scripts: Typescript, Python, Shell IaC: Terraform and Pulumi RESTful API: FastAPI Cloud networking: Privatelinks in Azure and AWS, Private service connect in GCP and site-to-site VPN tunnels in all 3 major cloud service providers - AWS, Azure and Google Cloud What You’ll Do As a member of the Site  Reliability Engineering team, you will take ownership over the overall performance and reliability of Fivetran’s infrastructure, the robustness of the deployment pipeline, as well as timely and effective incident response and resolution. You will take responsibility for the growth and stability of Fivetran’s infrastructure, and be a key player driving effective incident response and overall issue avoidance. Responsible for ongoing reliability and robustness of Fivetran’s production infrastructure by monitoring availability, capacity, and throughput. Evolve systems by adding reliability into our product roadmap Coordinate the re-prioritise or fix critical bugs for support or sales requirements as needed Make recommendations to production infrastructure by interfacing with engineering to ensure 100% availability Ensure scalable artifacts deployment to all environments by automation scripts Constantly monitor infrastructure vulnerabilities and remedy them by working with the security team Skills We’re Looking For Expertise in managed Kubernetes (EKS, AKS, and GKE). Knowledge of Cloud Platforms and related tooling: AWS, Azure, Google Cloud (GCP), Terraform, Ansible, Buildkite, Pulumi and ArgoCD. Experience in Python/Shell scripting and Go Language. Bonus if you have Java. Experience with Linux operating systems internals and administration Experience with cloud networking like Site-to-Site VPNs, Privatelinks and Private Service connect (GCP) AI-assisted engineering: Experience using AI tools for code review, automation, incident analysis, documentation, and reducing operational toil. Bonus Skills​ 5+  years of  experience working with SaaS products at scale Experience with databases such as PostgreSQL #LI-IM1 #LI-HYBRID Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Portugal Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users,  agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in  Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100  countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.  We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For Technical Advisor to join our Global Customer Support Division. In this role, you will support enterprise customers in the successful operation, optimization, and strategic use of the Creatio platform with a focus on the MEA/America/Europe region. You will act as the primary technical point of contact, developing a deep understanding of each customer’s architecture, business objectives, and system configuration. Combining strong troubleshooting expertise with a proactive, advisory approach, you will provide guidance, preventive monitoring, and technical consultations to ensure platform stability, maximize value, and support long-term customer success. Responsibilities Technical Account Ownership: Be the dedicated technical contact for assigned enterprise accounts. Ensure full visibility and ownership over all technical matters, escalations, and platform usage challenges. Escalation Case Management: Collaborate closely with Support, Product, and RCD teams to resolve and manage critical incidents, coordinate escalations, and ensure SLA compliance for technical cases. Proactive Monitoring and Risk Prevention: Continuously monitor system performance and health. Identify potential risks, inefficiencies, and bottlenecks, providing actionable recommendations to mitigate them before they impact the customer. Platform Enablement Consulting: Guide customers on platform best practices, new feature enablement, system architecture, and performance optimization. Deliver tailored recommendations that align with their business roadmap. Strategic Engagement Advocacy: Participate in QBRs and strategic reviews. Provide feedback to internal teams based on customer needs. Influence roadmap decisions through structured customer insights. Requirements 4+ years of experience in enterprise technical support, professional services, or TAM/TA roles (preferably in B2B SaaS). Experience with the Creatio platform or similar low-code/no-code solutions, as well as CRM systems or SaaS platforms, is considered a plus. Hands-on experience with APIs, integrations, SQL (as a language), cloud infrastructure (IIS server, Redis server, SQL server), and performance tuning (monitoring tools e.g. Grafana, Zabbix). Experience in managing technical relationships with enterprise customers. Ability to lead technical workshops, explain complex ideas clearly, and influence outcomes. Advanced English. Proactive, customer-first mindset with strong ownership culture. Professional competencies Platform architecture configuration: Strong understanding of platform architecture, system capabilities, deployment models (cloud/on-prem), and integrations within CRM or enterprise SaaS environments Technical troubleshooting diagnostic skills: Strong analytical mindset for investigating system issues, performance degradation, and cross-component dependencies. Preventive support mindset: Ability to proactively detect trends and prevent escalations using monitoring tools, AI alerts, and system logs. Communication stakeholder engagement: Capable of translating complex technical topics for non-technical stakeholders. Skilled in managing executive relationships. Collaboration cross-functional influence: Experienced in working alongside support, customer success, and product teams to ensure seamless delivery of services. Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement practices to improve scalability and efficiency. What you should expect from us Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.