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Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. 1Password is looking for a Staff GTM Engineer to join our Revenue Operations (RevOps) team and design, build, and scale Artificial Intelligence (AI)-powered workflows across sales, marketing, and Customer Success (CS). You’ll connect business strategy, analytics, and engineering to turn go-to-market challenges into reliable solutions that improve efficiency, intelligence, customer experience, and cost to serve. Reporting to the VP, Revenue Operations, this role is remote in the United States or Canada. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: • 6+ years of experience applying business strategy to go-to-market challenges, whether in Revenue Operations, sales, consulting, or a related function. • Analytics experience in data, go-to-market, marketing, solutions engineering, or a similar field, with the ability to turn insights into action. • Strong technical experience with Python, Structured Query Language (SQL), Application Programming Interface (API) integrations, and automation across Software as a Service (SaaS) tools. • Experience applying AI to business workflows, governance, infrastructure, or operational processes. • Understanding of data enrichment, revenue automation, sales intelligence, and the systems that support sales, marketing, and Customer Success teams. • Experience with tools such as Clay, Apollo, ZoomInfo, Clearbit, 6sense, Demandbase, LeadIQ, Instantly, Smartlead, Zapier, Tableau, Looker, Qlik Sense, MicroStrategy, Domo, ThoughtSpot, Salesforce, HubSpot, Gong, or Outreach. • Experience deploying internal tools or applications using platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), Retool, Streamlit, Slack bots, Git, vector databases, or similar technologies. What you can expect: • Design and implement AI-powered solutions across go-to-market tools and workflows. • Partner with Revenue Operations and go-to-market leaders to identify, evaluate, and prioritize high-impact AI use cases. • Build automations for data enrichment, lead scoring, summarization, routing, sales intelligence, and related revenue workflows. • Develop Python scripts, internal APIs, and integrations that connect and streamline SaaS platforms. • Integrate and evaluate third-party AI and automation platforms such as OpenAI, LangChain, Zapier, and Tray. • Help establish scalable, reliable, and well-governed AI workflows and infrastructure. • Document solutions, communicate technical recommendations clearly, and stay current on emerging AI applications for go-to-market teams. USA-based roles only: The annual base salary for this role is between $139,000 USD and $166,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $124,000 CAD and $166,00 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: San Francisco; New York City Workplace: Hybrid In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and a growing share of them meet us first on their phone. The Growth team owns the product loops that help people discover, adopt, and build lasting habits around our most important AI experiences — and on mobile that means owning everything from the App Store listing to the first task a user finishes to the moment they upgrade. As an Android growth engineer at Perplexity, you'll work across the full mobile funnel — install, activation, onboarding, push and lifecycle messaging, conversion, retention, and in-app purchase moments — for Perplexity, Comet, and Computer on Android. Engineers are responsible for end-to-end projects: rebuilding onboarding as a series of experiments, wiring in-app purchase and paywall surfaces to our billing systems, shipping notification experiences people actually keep enabled, and turning ASO and deep-link work into measurable adoption. Growth at Perplexity goes beyond incremental funnel optimization. The team sits close to the core product — we translate behavioral signals, model outputs, and fast experimentation into durable product surfaces used across consumer and enterprise workflows. You'll move fast, run many experiments in parallel, and own the outcome end-to-end, while respecting the constraints mobile brings: release cycles, store review, and version fragmentation. WHY PERPLEXITY IS DIFFERENT - Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious. - Ownership. You identify the problem, design the solution and ship it. - Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. - Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. - Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence. WHAT YOU'LL DO - Design, build, and own growth surfaces across the mobile funnel — install, activation, onboarding, lifecycle, conversion, retention, and paid upgrade moments — on Android. - Lead experiments end-to-end, from hypothesis and instrumentation through implementation, analysis, and rollout, shipping many in parallel despite app release cadence. Build the flag-driven and server-driven patterns that let us test without waiting on a store release. - Own in-app purchase and paywall surfaces: billing integrations, subscription and credit purchase flows, entitlement correctness, and pricing and packaging experiments. - Build push and lifecycle notification experiences that earn their opt-in — permission prompts, targeting, timing, deep links back into the right task, and the instrumentation to prove they drive retention rather than churn. - Make cross-platform surfaces feel native. Partner with web and design engineers so onboarding, upsells, and in-task nudges are consistent across web, iOS, and Android - Partner with rest of Growth to optimize app store performance and attribution - Hill-climb on the metrics that matter: install-to-activation, D1/D7/D30 retention, notification opt-in and engagement, paid conversion, and habit formation, instrumented with clean data and trustworthy experiment readouts. - Partner closely with Product, Design, Data Science, Monetization, Marketing, and the core Mobile team to translate behavioral signals into durable product surfaces. QUALIFICATIONS - 3+ years of professional mobile engineering experience shipping consumer apps at meaningful scale on Android. - Strong native skills — Kotlin/Jetpack Compose — and the willingness to flex into other parts of the stack to unblock yourself and others. - Experience owning a full release cycle: build and release tooling, phased rollouts, store review, crash and regression monitoring, and rolling back safely. - Strong execution: you ship many experiments and product improvements in parallel and drive them to a clear outcome. - Familiarity with A/B testing and experimentation platforms (Eppo, Statsig, Optimizely, or in-house equivalents) especially inside a versioned app. - Comfort data-informed decision-making — you can pull, segment, and interpret your own funnel data. - Strong product judgment; you translate user behavior and growth opportunities into simple, effective technical solutions. - Self-motivated with strong ownership instincts; you propose experiments, ship features ahead of schedule, and drive improvements without asking for permission. - Genuine interest and adoption of AI products and willingness to learn quickly. NICE TO HAVE - Direct experience on a growth or experimentation-heavy team - Deep experience with in-app payments - Experience with mobile attribution and measurement stacks (AppsFlyer, Adjust, Branch) and paid mobile acquisition. - ASO experience, including store listing experiments and localized metadata. - Comfort reaching into the backend or web stack to unblock yourself end-to-end. - Time spent at a fast-growing startup or on a high-ownership engineering team.

Location: San Francisco; New York City In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and a growing share of them meet us first on their phone. The Growth team owns the product loops that help people discover, adopt, and build lasting habits around our most important AI experiences — and on mobile that means owning everything from the App Store listing to the first task a user finishes to the moment they upgrade. As a mobile growth engineer at Perplexity, you'll work across the full mobile funnel — install, activation, onboarding, push and lifecycle messaging, conversion, retention, and in-app purchase moments — for Perplexity, Comet, and Computer on iOS. Engineers are responsible for end-to-end projects: rebuilding onboarding as a series of experiments, wiring in-app purchase and paywall surfaces to our billing systems, shipping notification experiences people actually keep enabled, and turning ASO and deep-link work into measurable adoption. Growth at Perplexity goes beyond incremental funnel optimization. The team sits close to the core product — we translate behavioral signals, model outputs, and fast experimentation into durable product surfaces used across consumer and enterprise workflows. You'll move fast, run many experiments in parallel, and own the outcome end-to-end, while respecting the constraints mobile brings: release cycles, store review, and version fragmentation. WHY PERPLEXITY IS DIFFERENT - Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious. - Ownership. You identify the problem, design the solution, and ship it. - Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. - Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. - Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence. WHAT YOU'LL DO - Design, build, and own growth surfaces across the mobile funnel — install, activation, onboarding, lifecycle, conversion, retention, and paid upgrade moments — on iOS. - Lead experiments end-to-end, from hypothesis and instrumentation through implementation, analysis, and rollout, shipping many in parallel despite app release cadence. Build the flag-driven and server-driven patterns that let us test without waiting on a store release. - Own in-app purchase and paywall surfaces: billing integrations, subscription and credit purchase flows, entitlement correctness, and pricing and packaging experiments. - Build push and lifecycle notification experiences that earn their opt-in — permission prompts, targeting, timing, deep links back into the right task, and the instrumentation to prove they drive retention rather than churn. - Make cross-platform surfaces feel native. Partner with web and design engineers so onboarding, upsells, and in-task nudges are consistent across web, iOS, and Android - Partner with rest of Growth to optimize app store performance and attribution - Hill-climb on the metrics that matter: install-to-activation, D1/D7/D30 retention, notification opt-in and engagement, paid conversion, and habit formation, instrumented with clean data and trustworthy experiment readouts. - Partner closely with Product, Design, Data Science, Monetization, Marketing, and the core Mobile team to translate behavioral signals into durable product surfaces. QUALIFICATIONS - 3+ years of professional mobile engineering experience shipping consumer apps at meaningful scale on iOS. - Strong native skills (eg. Swift/SwiftUI/Objective-C) — and the willingness to flex into other parts of the stack to unblock yourself and others. - Experience owning a full release cycle: build and release tooling, phased rollouts, store review, crash and regression monitoring, and rolling back safely. - Strong execution: you ship many experiments and product improvements in parallel and drive them to a clear outcome. - Familiarity with A/B testing and experimentation platforms (Eppo, Statsig, Optimizely, or in-house equivalents) especially inside a versioned app. - Comfort data-informed decision-making — you can pull, segment, and interpret your own funnel data. - Strong product judgment; you translate user behavior and growth opportunities into simple, effective technical solutions. - Self-motivated with strong ownership instincts; you propose experiments, ship features ahead of schedule, and drive improvements without asking for permission. - Genuine interest and adoption of AI products and willingness to learn quickly. NICE TO HAVE - Direct experience on a growth or experimentation-heavy team - Deep experience with in-app payments - Experience with mobile attribution and measurement stacks (AppsFlyer, Adjust, Branch) and paid mobile acquisition. - ASO experience, including store listing experiments and localized metadata. - Comfort reaching into the backend or web stack to unblock yourself end-to-end. - Time spent at a fast-growing startup or on a high-ownership engineering team.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. When high-stakes incidents strike, you are the calm in the storm. Senior Specialist, Incident Response, you will play the main part in incidents during major, complex, or reputation sensitive events. You take command of ambiguous situations, translate technical chaos into clear client and executive communication with the support of a high-performing team of Incident Response Specialists to raise the overall bar for crisis execution across the business. WHAT YOU’LL DO - Deliver proactive, cadence-based briefs to senior leaders while authoring clear, transparent external communications (status pages, app/web banners, client emails) in the Wealthsimple voice. - Bridge the gap between engineering and the business and translating system logs, error codes, and technical root causes into plain-language client and business impact. - Identify when Legal or Compliance review is required during a crisis and seamlessly weave regulatory checks into the response flow. - Serve as a chief editor for team communications, establishing playbooks and writing standards that ensure accuracy, speed, and empathy under real-time pressure. - Build a culture of psychological safety, calm, and focus: shielding responders from external noise during active incidents while keeping stakeholders aligned. - Rapidly identify who needs to be involved across Engineering, Product, CX, Legal, and Risk, anticipating downstream friction before it happens. - Navigate high-severity situations with confidence, managing executive expectations without distracting active responders. - Partner with Data Science to quantify incident impact and lead post-incident reviews to drive root-cause remediation and long-term CX improvements. WHAT YOU BRING - 5+ years in major incident response, crisis communications, or technical service operations within fintech, high-growth SaaS, or fast-paced digital product environments. You have a proven track record leading live-fire, SEV-1/P0 operational crises from inception to resolution. - Rapid, decisive judgment under pressure: You have a strong bias for action and excel at making quick, high-stakes decisions with incomplete information, knowing intuitively when to push forward, when to escalate, and when to hold. - Exceptional crisis communications & translation skills: You can digest raw system telemetry, logs, and engineer chatter, translating technical chaos into clear, empathetic client messaging and concise executive updates in real time. - Tech-native and async-first operational fluency: You are deeply accustomed to modern tech workflows (Slack, Notion, linear incident bots) and thrive in fast, distributed environments where clear, documented async alignment is essential. - Cross-functional network thinker: You intuitively map organizational ripple effects, rapidly engaging the right stakeholders across Engineering, Product, CX, Legal, Compliance, and Leadership before downstream friction occurs. - Comfort with ambiguity and chaos: You stay composed when there is no playbook, bringing immediate structure, clarity, and psychological safety to high-stakes, reputationally sensitive events. NICE TO HAVE - Educational background or formal training in Communications, Public Relations, Journalism, Legal Studies, or a related discipline (or equivalent practical crisis communications experience). - Incident tooling fluency: Comfortable navigating incident management platforms (PagerDuty, Rootly), monitoring tools (Datadog), and data tools (Preset, SQL) to understand system behavior and measure client impact. - Risk intuition: Strong intuition for compliance, legal, and reputational risk within a regulated financial institution. - Bilingualism: Fluency in both English and French. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Sentry helps developers identify and resolve issues in their applications. Behind our products is a complex foundation of distributed systems, cloud infrastructure, and services that must perform reliably at scale. Our Platform and Infrastructure Engineering teams build and operate the systems that power Sentry. From cloud infrastructure, distributed storage, and real-time event processing to service reliability, scalability, and developer productivity, these teams provide the technical foundation that enables our products and engineering organization to grow. We're looking for Staff Software Engineers to tackle some of Sentry's most challenging infrastructure and distributed systems problems. Depending on your experience and interests, you might work on scaling our real-time event processing systems, improving the reliability and efficiency of our cloud infrastructure, or designing and building foundational services that support our products. In this role, you'll have the autonomy to identify important technical problems, lead solutions from design through production, and influence engineering decisions beyond your immediate team. We're looking for engineers who enjoy solving difficult problems, remain hands-on with the systems they build, and take pride in delivering meaningful technical impact. IN THIS ROLE, YOU WILL - Design, build, and operate reliable, scalable distributed systems that support Sentry's products and engineering teams. - Own technically complex projects from identifying problems and defining solutions through implementation, deployment, and production operations. - Solve challenging engineering problems involving system architecture, performance, scalability, reliability, and operational efficiency. - Make thoughtful architectural decisions, evaluating tradeoffs between performance, complexity, maintainability, and long-term scalability. - Proactively identify technical challenges and opportunities for improvement, including problems without clearly defined requirements or established solutions. - Stay hands-on with engineering, contributing production-quality code, reviewing designs, and helping resolve complex technical issues. - Collaborate with engineers and technical leaders across teams to influence technical direction, establish engineering standards, and drive improvements. - Share technical knowledge, mentor other engineers, and help strengthen engineering practices across the organization. YOU'LL LOVE THIS JOB IF YOU - Enjoy solving difficult technical problems where the solution isn't immediately obvious. - Like designing and building systems that operate reliably at scale. - Thrive on taking ownership of complex engineering challenges, from initial design through production. - Balance hands-on engineering with technical leadership and enjoy influencing decisions without formal authority. - Think critically about architectural tradeoffs and favor pragmatic, maintainable solutions over unnecessary complexity. - Take initiative in identifying important problems rather than waiting for projects to be assigned. - Enjoy collaborating with talented engineers, sharing knowledge, and raising the bar for engineering quality. - Find satisfaction in shipping meaningful improvements and seeing the impact of your work in production. QUALIFICATIONS - 8+ years of software engineering experience, with a strong background in designing, building, and operating distributed systems or infrastructure. - Strong software engineering fundamentals and proficiency in at least one programming language, such as Python, Go, Java, or a comparable language. - Experience designing and implementing technically complex systems, with a track record of delivering meaningful engineering outcomes. - Hands-on experience with cloud infrastructure and services, such as AWS, GCP, or Azure. - Demonstrated ability to independently own complex technical projects, navigate ambiguity, and drive solutions from design through production. - Deep technical experience in one or more of the following areas: - Cloud Infrastructure: Kubernetes, container orchestration, Terraform, infrastructure as code, networking, or service discovery. - Distributed Systems: Distributed architectures, fault tolerance, consistency, replication, or high-availability systems. - Data Infrastructure: Kafka, real-time streaming, distributed storage, OLAP/OLTP databases, or large-scale data processing. - Infrastructure Reliability: Observability, performance optimization, capacity planning, incident response, or production operations. - Developer Infrastructure: CI/CD systems, build and deployment infrastructure, developer environments, or internal developer platforms. - Strong architectural judgment, with the ability to evaluate technical tradeoffs and design systems for reliability, performance, and long-term maintainability. - Ability to communicate complex technical concepts clearly, collaborate effectively, and influence technical decisions across engineering teams. - Experience improving engineering practices, sharing technical knowledge, or helping other engineers grow. We recognize that strong engineers come from different backgrounds. You don't need experience in every technology or domain listed above. We're interested in candidates who bring meaningful technical depth, strong engineering judgment, and a track record of solving challenging problems. The base salary range that Sentry reasonably expects to pay for this position is $240,000 to $400,000, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Customer Experience team at 1Password designs digital-first experiences that help customers deploy, activate, and grow with confidence. Our goal is to create scalable programs that guide customers to the right next step at the right moment, improving product adoption, reducing friction, and supporting long-term customer outcomes. As a Senior Digital Customer Success Campaign Manager, you will own and evolve our digital customer success programs across the customer lifecycle. You will design, build, and optimize targeted digital journeys that help customers move from onboarding through activation and beyond. This role blends program strategy, campaign execution, analytics, experimentation, and cross-functional collaboration to deliver measurable customer impact at scale. This is an individual contributor role for someone who enjoys building programs from the ground up, working through ambiguity, and improving digital-first customer experiences in a fast-changing environment. Reporting into the Senior Manager, Digital Customer Success, this is a remote role within North America. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.   Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 6+ years of experience in Digital Customer Success, Customer Marketing, Lifecycle Marketing, Growth Operations, Customer Success Operations, Product-Led Growth, or a related Software as a Service environment. - Demonstrated success building and owning lifecycle or digital success programs with measurable business impact. - Experience creating scalable campaigns, workflows, or journeys rather than managing a book of business. - Strong understanding of the customer lifecycle, including onboarding, activation, adoption, retention, expansion, renewal, and risk management motions. - Ability to interpret customer and product signals, identify patterns, and translate them into clear campaign strategies and measurable interventions. - Strong written and verbal communication skills, with the ability to create concise, effective messaging for different customer audiences and personas. - Hands-on experience with tools such as Gainsight, Salesforce, Marketo, Outreach, or similar customer success and marketing automation platforms. - Experience collaborating across Customer Success, Product, Support, Operations, Marketing, Content, and Data teams to ensure alignment across the customer journey. - Comfort working in changing environments where teams are building new programs, processes, and operating models from the ground up. - Preferred: experience using Artificial Intelligence tools to support program design, experimentation, and campaign optimization; experience with 1Password and/or cybersecurity is also valued. What you can expect: - Design, launch, and improve digital customer success campaigns and programs across onboarding, activation, adoption, and growth stages. - Build scalable customer journeys that help customers reach key milestones using content-led interventions and targeted human engagement when needed. - Identify customer signals, behaviors, milestones, and friction points that indicate progress, risk, or opportunity across the lifecycle. - Translate customer and product insights into triggered programs and campaigns that guide customers to the right next step using existing resources and tools. - Draft, edit, and optimize customer-facing communications, including email campaigns, journey messaging, and supporting content. - Monitor program performance using metrics such as activation, deployment, engagement, retention, expansion, churn, and content interaction to evaluate effectiveness. - Use testing methods such as A/B testing, cohort analysis, and message iteration to improve campaign tone, timing, targeting, and outcomes. - Partner with Data, Product, Customer Success Operations, Customer Experience Content, and Voice of Customer teams to align digital programs with customer insights and business priorities. - Build dashboards and reporting to track program health, surface insights, and recommend improvements to digital-first customer experiences. - Use Artificial Intelligence tools and emerging technologies to accelerate campaign creation, analysis, experimentation, and optimization. USA-based roles only: The annual base salary for this role is between $121,000 USD and $146,500 USD. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $104,000 CAD and $139,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.   This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: London, United Kingdom Workplace: hybrid About The Role: We're looking for a Lead/Head of Transaction Monitoring (Enterprise) to own how Paysend detects suspicious activity across all products, corridors and payment methods, and to lead the TM Enterprise Program that modernises it. Objective and Key Results Objective (Q4 2026): AI-Powered Enterprise Financial Crime: build scalable, risk-based transaction monitoring Enterprise clients can submit legitimate transactions with minimal friction, suspicious transactions are correctly identified and declined, unnecessary RFIs are minimised, and transaction-monitoring performance is measurable and continuously optimised. Metrics clearly separate client-generated risk, Financial Crime controls and downstream payout execution, so TM declines are not confused with prefunding, network or technical failures, and stages reconcile without double-counting. Key Results you will be accountable for % Confirmed Fraud Rate of Enterprise-Initiated Transactions: Confirmed fraud transactions divided by total enterprise-initiated transactions, broken down by client, typology, transaction type and destination, and confirmed vs. suspected fraud. Gives clients an evidence-based view of the quality of the volume they submit. % Legitimate Transaction Straight-Through Processing Rate: Legitimate transactions processed without an RFI divided by total legitimate transactions submitted. The central measure of balance between risk protection and customer friction. % Enterprise TM Decision Quality: Combines confirmed-fraud prevention rate (stopped before payout), false-positive rate, and control coverage of material enterprise TM risks by documented, approved and tested controls. % Enterprise TM Investigation Efficiency: Median RFI time to resolution, % resolved within SLA, % with a clear documented decision, % outstanding beyond SLA, and RFI backlog and ageing. What you will own KRs and Initiatives: Own and deliver the Enterprise TM KRs and Initiatives, from definition and prioritisation through delivery, measurement and reporting to senior leadership. TM Enterprise Program: Lead the TM Enterprise Program end to end: scope, roadmap, milestones, budget, dependencies, risks and governance. TM framework: Own the enterprise-wide TM framework: scenario and rule coverage, thresholds, risk-based calibration, model governance and the rule lifecycle (design, test, tune, retire). Effectiveness and KPIs: Own the KPI and MI framework for detection effectiveness, alert quality, false positives, SAR/STR conversion, alert volumes, SLAs and team productivity. Regulatory assurance: Ensure TM meets AML/CTF and regulatory expectations across all licensed jurisdictions, and own TM readiness for audits, regulator reviews and partner due diligence. Team leadership: Build, lead and develop a high-performing TM team spanning analysts, rule owners and data/automation specialists. What you'll do Define strategy and OKRs: Set the enterprise TM strategy and multi-year roadmap, aligned to company OKRs and Paysend's financial crime risk appetite; translate it into measurable KRs and a prioritised initiative portfolio. Drive delivery: Lead initiative delivery as accountable owner: run planning, steering committees and status reporting; remove blockers, manage trade-offs and escalate material risks early. Strengthen detection: Oversee translation of typologies, risk assessments and regulatory change into detection scenarios and rules; ensure backtesting, simulation and impact measurement happen before release. Optimise performance: Drive tuning using alert, case and SAR feedback to improve catch rate and reduce noise, with clear trade-off thinking across risk, cost and customer friction. Automate and scale: Replace manual analysis and reporting with scalable pipelines and self-serve dashboards; apply advanced analytics and ML-based anomaly detection where they add value. Collaborate: Partner across the business: Product and Engineering: requirements, data needs, TM platform and rules-engine enhancements. Compliance and MLRO: policy alignment, risk assessments, regulatory reporting, audits and regulator engagement. Network and Partners: Visa and Mastercard program requirements, thresholds and monitoring; bank and partner due diligence. Operations and Investigations: alert-handling workflow, feedback loops, capacity and quality. Data and Analytics: data quality, lineage, model validation and reporting. Govern and report: Run the TM governance cadence: rule-change approvals, performance reviews, documented decisions and rationale, and regular reporting to senior management and committees. Stay ahead of regulation: Stay current on AML/CTF regulation, FATF guidance, PSD2/SCA and card scheme rules, and embed changes into controls and the roadmap. Manage vendors and budget: Manage vendor, tooling and budget for TM platforms, data sources and analytics. What you'll need Substantial experience in transaction monitoring and AML/financial crime, ideally in fintech, payments, money transfer or high-volume B2C, including leading a TM function or a large TM transformation. Proven track record owning OKRs/KRs and delivering multi-stream programs or initiatives, with strong planning, prioritisation and senior stakeholder management. Deep knowledge of TM scenario and rule design, tuning, threshold calibration, model governance and effectiveness testing, including backtesting and below-the-line testing. Strong understanding of AML/CTF regulation and expectations (e.g., FCA, EU AMLD/AMLR, FATF) and experience supporting regulator and auditor reviews across multiple jurisdictions. Solid grasp of fraud and financial crime typologies in cross-border payments, and awareness of emerging trends. Working knowledge of Visa and Mastercard monitoring programs and payment methods (cards, tokenization, Apple Pay, Google Pay, A2A, wallets). Data fluency: able to interrogate SQL/BI outputs, define KPIs and challenge analytical approaches; understanding of modern data platforms and automation. Experience leading and developing teams, including hiring, coaching and building clear ownership models. Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked. Clear communication and documentation, able to explain risk and data-driven decisions to technical and non-technical stakeholders, including executives. Nice to have Experience with rules engines, decisioning platforms or TM vendor solutions (selection, implementation, migration). Experience applying advanced anomaly detection (statistical, unsupervised or machine learning) to AML and fraud use cases, including model risk management. Hands-on SQL/Python background and experience building BI dashboards (Looker, Tableau, Power BI or similar). Familiarity with how financial crime operations run day to day, including case management and SAR/STR filing. Relevant certifications such as ACAMS, ICA or equivalent. What you'll achieve First 3 months Understand our products, corridors, TM framework, rules engine, data landscape and current KR/Initiative portfolio. Assess current TM coverage, effectiveness and regulatory exposure; identify the highest-priority gaps. Build relationships across Compliance, Product, Engineering, Network, Operations and Data. Confirm the TM Enterprise Program plan, governance and a baselined KR scorecard. By 6 months Run the TM Enterprise Program on an agreed roadmap with clear ownership, milestones and steering cadence. Launch a reliable KPI and MI suite for detection effectiveness, alert quality and team throughput. Deliver the first material coverage and tuning improvements, with documented performance reviews. Have the team structure and key hires in place. By 12 months Deliver the committed KRs and Initiatives, with measurable gains in detection effectiveness, false positive rate and operational efficiency. Be the recognised owner of enterprise TM, with a clean audit and regulator-ready evidence trail. Have introduced new detection approaches and automation that strengthen our compliance posture and scale with growth. Why Join Paysend? Make a Global Impact: Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally. Own Meaningful Outcomes: We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand. Grow with Us: As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies. Collaborate with Exceptional People: Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers. Move Fast and Make Things Happen: We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results. Be Part of Our Journey: We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: Belgrade - Savski Venac, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team At Wolt, we’re building technology that makes life in local neighborhoods simpler. Wolt Market is our online grocery business, bringing customers a curated range of everyday essentials quickly and reliably. The Category Team shapes the assortment, promotions and supplier collaboration behind that experience. As a Category Specialist, you will be the operational backbone of the team ensuring promotional plans, data, communication and follow-ups move accurately and on time. You'll receive guidance and support from experienced colleagues while taking ownership of your daily responsibilities and contributing to the commercial success of Wolt Market Serbia. What you’ll be doing This is a hands-on coordination role at the centre of the Category Team. You will work closely with Category Managers, suppliers and internal stakeholders to keep commercial activities organised, accurately documented and delivered on schedule. Day-to-day in this role you’ll: Analyse category, product and promotional performance, preparing reports and insights to improve sales, profitability and assortment. Support new product listings and maintain accurate supplier and product information across stores. Support Category Managers in preparing supplier negotiations, following up on agreed actions and implementing commercial plans. Coordinate promotional plans with suppliers and internal teams, ensuring accurate details and timely campaign launches. Implement pricing updates, campaigns and category projects, keeping trackers and timelines up to date. Collaborate with inventory management, marketing, finance and retail systems teams to resolve issues and support business growth. Improve daily processes through reporting tools, automation and AI to reduce manual work and increase accuracy and efficiency. Our humble expectations* We are looking for a highly organised and proactive team player who enjoys working in a fast-moving e-commerce environment. A bachelor’s degree in Economics, Business or a related field. 1-3 years experience in category management, commercial support or coordination within retail, e-commerce or FMCG. Strong analytical skills and intermediate proficiency in Excel or Google Sheets, with the ability to turn data into practical insights. A commercial mindset and an understanding of how assortment, pricing and promotions influence sales and profitability. Strong organisational skills, attention to detail and the ability to manage multiple priorities and deadlines. Clear and professional communication skills in Serbian and English, with the ability to build effective relationships with suppliers and internal teams. Confidence using presentation tools, business systems and reporting tools, along with a willingness to explore AI and automation. A collaborative, proactive and hands-on approach, with the motivation to learn and grow in a commercial role. What we offer You’ll gain broad exposure to the commercial engine of a fast-growing online grocery business and work closely with Category Managers, suppliers and cross-functional teams. This role offers a strong foundation to build commercial, analytical and operational skills while helping shape more efficient ways of working through data, systems and AI. Next steps* We review applications on a rolling basis. The recruitment process will include an initial conversation with Talent Acquisition, an interview with the hiring team and a practical assessment or working session relevant to the role. The Talent Acquisition team will guide you through the process and share the details at each stage. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. As an ML (Machine Learning) Engineer at Checkout.com http://Checkout.com in the Disputes ML team, you will contribute to the development of our brand-new, ML-driven dispute optimisation suite. This is a unique opportunity to get in on the ground floor of an expanding area, grow alongside top-tier engineers, and make a tangible impact on millions of disputes. You will be building solutions that power our stack of value added services in the Disputes area. We’re a growing team in an expanding area within the company and we’re looking for individuals who have strong ownership, are passionate about productionising ML and have a pragmatic approach to converting big problems into smaller iterations to constantly deliver value. How you’ll make an impact - Build systems for training, deploying and monitoring machine learning models used in our Disputes platform, at scale - Build and optimize data pipelines and backend services to process dispute and payment data in real time - Build and scale our feature store for use-cases both online and offline - Take complete ownership of delivering comprehensive, end-to-end features within a startup-like setting, driving the entire lifecycle from requirement refinement, data pipeline construction and model training to troubleshooting and production deployment - Turn raw data into production-ready features that feed our dispute systems - Collaborate with platform and backend engineers to integrate models seamlessly Experience and qualifications - 5+ years of experience as MLOps /ML Engineer - High proficiency in writing clear, production-ready Python code - Experience with production ML models (online or offline) and standard MLOps practices - Experience with monitoring and observability of production systems, with a strong sense of ownership - Experience with training and operating models on Databricks - Familiarity in Cloud-based application development (we use AWS & Azure) - Familiarity with one or more ML frameworks and technologies: scikit-learn, xgboost, TensorFlow, PyTorch, Spark, SageMaker, Vertex AI, Kubeflow, Seldon, Triton - Strong communication skills, able to express ideas clearly and collaborate across teams Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: European Union; Latvia; Slovakia; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Ukraine; Lithuania; Bosnia; Georgia Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for an Email & Lifecycle Marketing Growth Manager to maximize the business impact of email as a growth channel for GetQR. You will develop audience segmentation, build personalized lifecycle journeys, and lead structured experimentation to improve conversion, activation, and retention. Working closely with the Email, Growth, Product, and Analytics teams, you will turn customer insights and behavioral data into measurable business results. This role is ideal for someone who combines strong analytical skills, customer understanding, and hands-on experience in lifecycle marketing and experimentation. KEY RESPONSIBILITIES - Own the email and lifecycle marketing growth roadmap. - Research customer needs, motivations, and behavior to identify meaningful audience segments. - Develop and refine segmentation based on use cases, product behavior, lifecycle stage, and purchase intent. - Build personalized onboarding, activation, conversion, retention, and re-engagement journeys for different audiences. - Adapt messaging, content, offers, and calls to action to each segment’s needs. - Define journey triggers, timing, branching logic, and exit conditions. - Work with Product and Analytics to identify the data and events needed for segmentation and automation. - Prioritize lifecycle opportunities and experiments based on expected business impact. - Write clear hypotheses and run A/B tests across messaging, content, offers, timing, and journey structure. - Analyze email performance and user behavior to identify growth opportunities and friction points. - Partner with the Email Team to implement flows, experiments, and campaign improvements. - Measure experiment impact on conversion, activation, revenue, and retention. - Maintain a clear experiment backlog, document learnings, and define next steps. - Share concise daily experiment updates in the Growth Slack channel. - Conduct ongoing customer, market, and competitor research to generate new hypotheses. - Monitor deliverability and audience engagement to support sustainable email growth. QUALIFICATIONS - At least 3 years of experience in email or lifecycle marketing. - At least 2 years of experience in growth experimentation and A/B testing. - Strong hands-on experience building audience segments and automated lifecycle journeys. - Ability to translate customer research and behavioral data into relevant messaging and effective flows. - Experience developing and prioritizing experiments that improve conversion, activation, and retention. - Strong copywriting instincts across subject lines, calls to action, and lifecycle content. - Strong analytical skills and the ability to connect email performance to business outcomes. - Experience with Customer.io http://Customer.io, Mixpanel, or similar marketing automation and analytics platforms. - Understanding of event-based automation, personalization, and email deliverability. - Ability to work cross-functionally with Email, Growth, Product, and Analytics teams. - Strong organization, prioritization, and clear communication. - Fluent English. LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Technical Interview (90 minutes) - Final Interview (60 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote