Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service.
As a
Senior
AI Deployment Consultant
, you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI.
You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence.
What will I be doing?
Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout.
Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state.
Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans.
Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols.
Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation.
Coordinate technical readiness activities, including integrations, data migrations, and security reviews.
Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed.
Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap.
Contribute to the evolution of our Deployment Services methodology, templates, and best practices.
Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team.
What skills do I need?
5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies.
A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable.
Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one.
Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders.
Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment.
Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this.
Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus.
How Will I Be Measured?
Automation Rate - Are you driving your customers to achieve high adoption of Fin?
CX Score — do customers rate the deployment experience highly?
On-time, on-budget delivery — do your projects land against the timeline and scope you committed to?
Time-to-value — how quickly do customers get to a working, measurable Fin deployment?
Contribution to the team — the templates, mentorship, and best practices you leave behind.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $109,000-$159,650. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service.
As a
Senior
AI Deployment Consultant
, you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI.
You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence.
What will I be doing?
Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout.
Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state.
Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans.
Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols.
Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation.
Coordinate technical readiness activities, including integrations, data migrations, and security reviews.
Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed.
Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap.
Contribute to the evolution of our Deployment Services methodology, templates, and best practices.
Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team.
What skills do I need?
5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies.
A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable.
Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one.
Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders.
Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment.
Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this.
Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus.
How Will I Be Measured?
Automation Rate - Are you driving your customers to achieve high adoption of Fin?
CX Score — do customers rate the deployment experience highly?
On-time, on-budget delivery — do your projects land against the timeline and scope you committed to?
Time-to-value — how quickly do customers get to a working, measurable Fin deployment?
Contribution to the team — the templates, mentorship, and best practices you leave behind.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $120,000-$177,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Mimir Query, Databases
This is a remote position. We are looking for candidates in the USA time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
Experience with developing software that runs in the Cloud
or
experience with systems engineering
Experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
Comfortable with microservices architecture and distributed systems
Experience and comfort developing with LLMs like Claude and Codex on your day to day
Bonus Points For:
Experience working with Kubernetes
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with the concept of infrastructure as code
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD
189,374
- USD
227,249
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Mimir Query, Databases
This is a remote position. We are looking for candidates in Canadian time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
Experience with developing software that runs in the Cloud
or
experience with systems engineering
Experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
Comfortable with microservices architecture and distributed systems
Experience and comfort developing with LLMs like Claude and Codex on your day to day
Bonus Points For:
Experience working with Kubernetes
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with the concept of infrastructure as code
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD
192,891
- CAD
231,469
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote LATAM
We're always excited to connect with strong talent for this team. While this Expression of Interest pipeline is focused on future opportunities, some related openings may also be live today.
If you're looking to make a move immediately, we encourage you to check our careers page for currently open roles that match your background.
By applying here, you're joining our talent community for this specific team. Here is exactly how we handle these applications:
We look at every profile:
Our recruiting team reviews these regularly. If your background aligns with the skills we know we'll need next, we'll flag your profile.
We start with a casual chat:
If there's a potential future match, a recruiter will reach out for an introductory conversation. No intense interview loops—just a chance to connect on your career goals and what we're building.
We respect your time:
We won't kick off a formal, multi-stage interview process until a role is officially open and approved.
We keep you in mind:
Even if we don't reach out right away, we keep this talent pool active and turn to it first when a new headcount opens up.
About the Team
Our SMB and Commercial teams sit at the core of Miro's new business engine. SMB AEs work with small and scaling businesses — companies between 1 and 500 employees — in a fast-paced, high-volume environment where momentum matters. Commercial AEs work with mid-market companies from 500 to 3,000 employees — large enough to demand a real evaluation process, agile enough that the right champion can move a deal in weeks.
Together, these teams represent the full spectrum from high-velocity transactional selling to increasingly rigorous, multi-stakeholder deals. If you're a strong SMB closer looking to level up, or a mid-market seller who thrives on volume and strategy in equal measure, this is where you belong.
About the Role
Both roles own the full sales cycle — from first conversation to closed deal — across a mix of inbound leads, outbound prospecting, and existing account expansion. The core motion is the same: generate pipeline, run disciplined discovery, connect Miro's platform to business outcomes, and close. The segment and deal complexity differ, but the fundamentals are shared.
SMB AEs manage a high-volume book of 1–500 EE prospects with fast cycles and direct decision-makers. Commercial AEs balance a similar volume with deeper, multi-stakeholder deals requiring formal business cases and director-to-C-suite engagement.
What you’ll do
Own the full sales cycle
Prospecting and discovery through to demo, negotiation, and close across your territory — high-volume for SMB, a blend of volume and depth for Commercial.
Drive net-new logo acquisition
Develop and execute a territory strategy to land new accounts in your segment, owning every stage from outbound prospecting to signed contract.
Generate and maintain pipeline
Strike the right balance between managing inbound leads and generating outbound pipeline. Keep a healthy, well-forecasted pipeline at all times.
Run value-first discovery
Apply MEDDPICC and Command of the Message to uncover genuine pain, connect Miro's platform to business outcomes, and build a clear case for change.
Execute a hybrid motion
Pursue net-new logos while identifying expansion signals within existing accounts. Understand when to go wide and when to go deep.
Engage decision-makers at the right level
SMB:
Work directly with founders, ops leads, and team managers to identify pain and close quickly.
Commercial:
Adapt your style from LOB champion to VP/C-suite in the same deal cycle. Build relationships with economic buyers and communicate Miro's value in terms of business outcomes.
Forecast with accuracy
Maintain CRM hygiene in Salesforce, manage your pipeline with discipline, and commit to numbers you can stand behind.
Collaborate across your POD
Work in lockstep with Renewals, Customer Success, Marketing, and — for Commercial — Solution Engineering and Value Advisory, to ensure a joined-up customer experience at every stage.
What you’ll need
For both SMB and Commercial AE:
Working knowledge of MEDDPICC and Command of the Message, applied consistently with a drive to sharpen both.
A high-velocity mindset — comfortable running many deals simultaneously with the discipline to prioritise and focus.
Strong prioritisation and adaptability — able to balance inbound demand, outbound prospecting, and expansion opportunities effectively.
Resilience and coachability — you treat lost deals as learning and apply feedback fast.
Proficiency with Salesforce for pipeline management, plus Outreach (or similar) and Gong.
AI fluency and curiosity — comfortable leveraging AI tools to improve prospect research, outreach preparation, account planning, and productivity.
For SMB AE:
1–4 years in a SaaS or B2B tech sales environment, including at least some full-cycle closing experience or a strong SDR background.
For Commercial AE:
2–5 years of full-cycle B2B SaaS closing experience, with 1–2 years focused on mid-market (500–3,000 EE).
Confident MEDDPICC practitioner — applied habitually, not just when deals get complicated.
Proven ability to manage high deal volume while going deeper on strategic opportunities simultaneously, ideally in a multi-product sales environment.
Strong executive communication — adapts style from LOB champion to VP/C-suite in the same deal cycle.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our
Global Miro benefits board
.
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
Youtube:
https://www.youtube.com/@lifeatmiro
Blog:
https://miro.com/careers/life-at-miro/all/
Instagram:
https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.
Miro’s mission —
Empower teams to create the next big thing
— is how we think about our product, people, and culture.
We believe that creating big things requires diverse and inclusive teams.
Diversity
invites all talent with different demography, identities and styles
to step in
, and
inclusion
invites them to step
closer together.
Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its
Recruitment Privacy Policy
found
here
.
Location: Austin, US
We're always excited to connect with strong talent for this team. While this Expression of Interest pipeline is focused on future opportunities, some related openings may also be live today.
If you're looking to make a move immediately, we encourage you to check our careers page for currently open roles that match your background.
By applying here, you're joining our talent community for this specific team. Here is exactly how we handle these applications:
We look at every profile:
Our recruiting team reviews these regularly. If your background aligns with the skills we know we'll need next, we'll flag your profile.
We start with a casual chat:
If there's a potential future match, a recruiter will reach out for an introductory conversation. No intense interview loops—just a chance to connect on your career goals and what we're building.
We respect your time:
We won't kick off a formal, multi-stage interview process until a role is officially open and approved.
We keep you in mind:
Even if we don't reach out right away, we keep this talent pool active and turn to it first when a new headcount opens up.
About the Team
Our SMB and Commercial teams sit at the core of Miro's new business engine. SMB AEs work with small and scaling businesses — companies between 1 and 500 employees — in a fast-paced, high-volume environment where momentum matters. Commercial AEs work with mid-market companies from 500 to 3,000 employees — large enough to demand a real evaluation process, agile enough that the right champion can move a deal in weeks.
Together, these teams represent the full spectrum from high-velocity transactional selling to increasingly rigorous, multi-stakeholder deals. If you're a strong SMB closer looking to level up, or a mid-market seller who thrives on volume and strategy in equal measure, this is where you belong.
About the Role
Both roles own the full sales cycle — from first conversation to closed deal — across a mix of inbound leads, outbound prospecting, and existing account expansion. The core motion is the same: generate pipeline, run disciplined discovery, connect Miro's platform to business outcomes, and close. The segment and deal complexity differ, but the fundamentals are shared.
SMB AEs manage a high-volume book of 1–500 EE prospects with fast cycles and direct decision-makers. Commercial AEs balance a similar volume with deeper, multi-stakeholder deals requiring formal business cases and director-to-C-suite engagement.
What you’ll do
Own the full sales cycle
Prospecting and discovery through to demo, negotiation, and close across your territory — high-volume for SMB, a blend of volume and depth for Commercial.
Drive net-new logo acquisition
Develop and execute a territory strategy to land new accounts in your segment, owning every stage from outbound prospecting to signed contract.
Generate and maintain pipeline
Strike the right balance between managing inbound leads and generating outbound pipeline. Keep a healthy, well-forecasted pipeline at all times.
Run value-first discovery
Apply MEDDPICC and Command of the Message to uncover genuine pain, connect Miro's platform to business outcomes, and build a clear case for change.
Execute a hybrid motion
Pursue net-new logos while identifying expansion signals within existing accounts. Understand when to go wide and when to go deep.
Engage decision-makers at the right level
SMB:
Work directly with founders, ops leads, and team managers to identify pain and close quickly.
Commercial:
Adapt your style from LOB champion to VP/C-suite in the same deal cycle. Build relationships with economic buyers and communicate Miro's value in terms of business outcomes.
Forecast with accuracy
Maintain CRM hygiene in Salesforce, manage your pipeline with discipline, and commit to numbers you can stand behind.
Collaborate across your POD
Work in lockstep with Renewals, Customer Success, Marketing, and — for Commercial — Solution Engineering and Value Advisory, to ensure a joined-up customer experience at every stage.
What you’ll need
For both SMB and Commercial AE:
Working knowledge of MEDDPICC and Command of the Message, applied consistently with a drive to sharpen both.
A high-velocity mindset — comfortable running many deals simultaneously with the discipline to prioritise and focus.
Strong prioritisation and adaptability — able to balance inbound demand, outbound prospecting, and expansion opportunities effectively.
Resilience and coachability — you treat lost deals as learning and apply feedback fast.
Proficiency with Salesforce for pipeline management, plus Outreach (or similar) and Gong.
AI fluency and curiosity — comfortable leveraging AI tools to improve prospect research, outreach preparation, account planning, and productivity.
For SMB AE:
1–4 years in a SaaS or B2B tech sales environment, including at least some full-cycle closing experience or a strong SDR background.
For Commercial AE:
2–5 years of full-cycle B2B SaaS closing experience, with 1–2 years focused on mid-market (500–3,000 EE).
Confident MEDDPICC practitioner — applied habitually, not just when deals get complicated.
Proven ability to manage high deal volume while going deeper on strategic opportunities simultaneously, ideally in a multi-product sales environment.
Strong executive communication — adapts style from LOB champion to VP/C-suite in the same deal cycle.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our
Global Miro benefits board
.
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
Youtube:
https://www.youtube.com/@lifeatmiro
Blog:
https://miro.com/careers/life-at-miro/all/
Instagram:
https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.
Miro’s mission —
Empower teams to create the next big thing
— is how we think about our product, people, and culture.
We believe that creating big things requires diverse and inclusive teams.
Diversity
invites all talent with different demography, identities and styles
to step in
, and
inclusion
invites them to step
closer together.
Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its
Recruitment Privacy Policy
found
here
.
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next
Sales Development Representative German Speaking
supporting Twilio's New Business and Strategic Sales organizations.
About the job
This role is critical to growing and developing pipeline for Twilio’s New Business and Strategic Sales teams focussing on DACH clients. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy.
As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you.
Responsibilities
In this role, you’ll:
Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.
Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.
Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline.
Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows.
Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling.
Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities.
Qualifications
Twilio values diverse experiences, and we encourage everyone who meets the required qualifications to apply. Even if your career is nontraditional or just beginning, don’t let that stop you from considering Twilio — we’re always looking for people who bring something new to the table.
*Required:
Fluent or native-level proficiency in German (spoken and written).
Growth-oriented and ready to build toward future leadership or customer-facing roles
Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
Comfortable with change and energized by a fast-moving environment
Enjoy variety and creativity in your day-to-day workflow
Have a demonstrated ability to navigate challenges with resilience
Embrace responsibility and enjoy partnering with Account Executives as part of a team
Desired:
1+ year of customer-facing experience (but not required!)
Location
This role will be remote and based in Ireland or the UK.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Задачи:
— Владение и управление портфелем клиентских аккаунтов, выступая основным контактным лицом и обеспечивая точное ведение записей в CRM
— Глубокое понимание бизнес-моделей клиентов для выявления возможностей дополнительной и перекрестной продажи
— Создание и поддержание планов аккаунтов для ключевых клиентов, включая стратегии, метрики успеха и управление рисками
— Проведение обзоров клиентов, отчетности по результатам и стратегических сессий планирования
— Мониторинг эффективности аккаунтов, проактивное решение проблем, повышение удовлетворенности клиентов, удержание и рост доходов
— Улучшение процессов управления аккаунтами и стандартов коммуникации с клиентами для обеспечения масштабируемости и последовательности
— Предоставление структурированной обратной связи клиентам командам продукта, комплаенса и операций для поддержки непрерывного улучшения
Требования:
— Опыт работы не менее 2 лет в роли Relationship Manager/Account Manager или аналогичной клиентской роли в платежной индустрии (опыт в iGaming будет плюсом)
— Опыт управления и развития отношений с B2B клиентами
— Сильные аналитические и проблемно-решающие навыки с вниманием к деталям
— Отличные презентационные и коммуникативные способности
— Адаптивность, ориентированность на клиента и навыки построения отношений
— Коммерческое мышление с фокусом на рост и предоставление ценности клиентам
— Знание криптопроцессинга является преимуществом
— Опыт работы с CRM-системами (например, Salesforce) и умение использовать их для управления взаимодействиями с клиентами и данными
— Свободное владение английским языком, знание русского языка будет плюсом
Условия:
— Работа в удаленном режиме в рабочие часы ЕС
— Сильная команда профессионалов и возможности для роста внутри компании
— Эффективное управление, которое активно слушает и использует подход, основанный на данных, для принятия решений
— Комфортные условия работы
Location: India
About Flosum
Flosum is the only end-to-end platform purpose-built for Salesforce — trusted by Fortune 1000 enterprises, federal agencies, and high-growth organizations around the world. Our five integrated products — DevOps, Security Orchestration, CodeScan, Backup & Archive, and Data Migrator — give enterprises the confidence to accelerate delivery, simplify compliance, and scale Salesforce with precision.
Founded in Silicon Valley and proudly self-funded, Flosum operates on a single guiding principle: your success is our success. We’re not optimizing for investor optics. We move fast, build with conviction, and put our customers at the center of every decision. The result is a 4.97-star rating on the Salesforce AppExchange and a customer roster that includes Cargill, Hilton, Cushman & Wakefield, and some of the largest federal agencies in the country. We serve enterprise IT leaders, Salesforce architects, DevOps teams, compliance officers, and government agencies — anyone whose organization depends on Salesforce operating securely, efficiently, and at scale.
The Opportunity
Flosum is at an inflection point. We have multiple product lines gaining traction across enterprise and mid-market segments, four active go-to-market motions — outbound sales, inbound/marketing-led, channel/partners, and product-led growth — and a lean, high-performing team that moves with urgency. What we need now is the operating infrastructure to match our
ambition. We’re hiring a Director of Revenue Operations to be the architect of our revenue engine: the person who transforms disconnected GTM motions into a single, data-driven, capital-efficient machine. This is a builder role — not a maintainer role. You will design systems that don’t yet exist, enforce standards that currently aren’t enforced, and build the reporting infrastructure that makes every decision at Flosum smarter. This role reports directly to the CEO and is the highest-leverage operations hire we will make. You will touch every dollar of pipeline, every GTM motion, and every customer-facing team.
What You’ll Own
1. Data, Reporting & Forecasting — Your Primary Mandate
Your first 90 days are about establishing truth. Flosum runs on Salesforce, Marketo, and Gong.io. You will audit each, identify where data integrity breaks down, and rebuild the foundation:
Design and own the forecasting architecture: weighted pipeline using actual historical conversion rates, forecast categories (Commit, Best Case, Upside), and a weekly cadence that drives ±10% accuracy within two quarters
Build a standardized reporting hierarchy from the CEO’s decision-making needs down to frontline dashboards — eliminating the proliferation of reports nobody trusts Implement Salesforce data governance: mandatory stage-exit criteria, validation rules,
controlled picklists, and loss-reason capture on every Closed Lost opportunity Segment reporting and forecasting by GTM motion — PLG self-serve revenue behaves differently from enterprise outbound and must be modeled and tracked separately
Build and maintain the unit economics dashboard: CAC by motion, CAC payback period, LTV:CAC ratio, Magic Number, NRR/GRR, and S&M efficiency trends
2. Marketing Performance & Marketo Operations
You don’t run campaigns — you govern the infrastructure that makes marketing measurable and accountable:
Own the full lead lifecycle in Marketo: definitions, entry/exit criteria, and scoring model governance (with separate demographic and behavioral scores calibrated monthly against SQL conversion rates)
Own Marketo-Salesforce sync governance: field mapping audits, sync log review, and API consumption monitoring
Own multi-touch attribution: first-touch, last-touch, and influence models consistently applied across all four GTM motions
Build and enforce speed-to-lead SLAs and SAL acceptance standards; build recycle plays for disqualified leads
Monitor and report marketing funnel performance — lead volume, MQL-to-SQL conversion, channel efficiency, and marketing-sourced vs. marketing-influenced pipeline — and escalate anomalies before they show up in quarterly misses
3. Sales Process Governance
You are the steward of how Flosum’s revenue actually gets created — not a gatekeeper, but the person who builds the standards:
Design and enforce stage definitions with mandatory exit criteria; build deal desk processes for non-standard pricing and terms
Own territory design, quota allocation methodology, and annual capacity planning — including ramp rates, hiring timelines, and coverage ratio targets by segment
Run the weekly pipeline review cadence with sales leadership: stage conversion anomalies, stale deals, and forecast accuracy
Design compensation plans that drive the right behaviors across all four GTM motions — with clear rules of engagement for multi-touch deals where outbound, inbound, PLG, and partner motions converge on the same account
4. Enablement Execution Through Gong.io
At Flosum, enablement has historically been about delivery — training sessions, playbooks, messaging. You will own the other half: measurement and execution. After any messaging launch or methodology change, you will:
Create Gong AI Trackers for the specific language, frameworks, and discovery questions reps should be using — and build adoption dashboards segmented by rep, team, and region
Surface the gap between what was trained and what is actually happening on calls, and work with sales managers to close it with specific, Gong-sourced coaching examples
Use Gong deal boards for pipeline inspection: multi-threading health, next-steps coverage, competitor mentions, and conversation-based risk signals layered onto CRM data
Build the feedback loop: Enablement trains → Gong measures → RevOps reports gaps → Managers coach with specific call evidence → Enablement iterates. Without this loop, enablement is a cost center. With it, it’s a growth driver.
5. GTM Alignment Across All Four Motions
Running outbound, inbound, channel, and PLG simultaneously creates real operational complexity. You will design the systems that prevent chaos:
Build account-level ownership rules and real-time routing logic to prevent motion collisions (e.g., SDRs prospecting into accounts already working inbound MQLs, AEs working accounts with active PLG users)
Design PQL routing logic with product usage trigger thresholds, account-level checks, and comp plan rules for sales-assisted PLG conversions
Build deal registration governance and conflict resolution SLAs for the partner channel
Own separate Opportunity Record Types per motion in Salesforce with unified roll-up reporting
Run a monthly cross-functional GTM alignment meeting with sales, marketing, CS, and partner leadership — reviewing funnel health per motion and resolving ownership disputes before they fester
What This Role Is Not
We want to be honest about scope. A great RevOps leader at Flosum will push back when the role is being misused:
You will implement an intake process, maintain a visible quarterly roadmap of four to five initiatives, and force trade-off conversations when new requests arrive. You say “not now” to good ideas that aren’t the most important idea.
This is not sales operations with a rebrand. You serve the company, not any single department leader. Your loyalty is to revenue truth — even when the forecast is uncomfortable to present.
Metrics You’ll Own
Pipeline & Forecasting
Forecast accuracy (±10% target within two quarters)
Pipeline coverage by segment (3× SMB, 4× mid-market, 5× enterprise)
Pipeline velocity: (Opportunities × Deal Size × Win Rate) ÷ Cycle Length, targeting +10% improvement QoQ
Stage-to-stage conversion rates trended over time
Marketing (Marketo)
Lead-to-MQL, MQL-to-SQL, SQL-to-Opportunity, and Opportunity-to-Close rates by motion and channel
Marketing-sourced and marketing-influenced pipeline (targets: 30–50% sourced, 50–70% influenced)
Lead velocity rate (month-over-month qualified lead growth)
Speed-to-lead SLA compliance and SAL acceptance rate
Sales (Salesforce + Gong)
Win rates by segment and motion
Quota attainment distribution across the team (healthy target: 70–75% of reps at quota)
Average selling price trends and discounting rate
Sales cycle length by segment
Enablement (Gong)
Gong tracker adoption rates for key messaging and methodology by rep, team, and region
Talk-to-listen ratios and topic coverage by deal stage
Multi-threading indicators per deal stage
Unit Economics
CAC and CAC payback period by GTM motion
LTV:CAC ratio by customer segment (target ≥3:1)
Magic Number (Net New ARR × 4 ÷ prior quarter S&M spend; target >1.0)
Net Revenue Retention and Gross Revenue Retention
S&M as % of revenue (tracking toward 35% as we scale)
Requirements
What We’re Looking For
5–10+ years in Revenue Operations, Sales Operations, or GTM Operations in a B2B SaaS environment
Direct experience operating across multiple GTM motions simultaneously (outbound, inbound, channel, and/or PLG)
Hands-on Salesforce configuration experience — you can build Flows, design the data model, and implement validation rules without delegating everything to a developer
Marketo (or equivalent marketing automation) operational experience: lifecycle architecture, lead scoring, and Marketo-Salesforce sync governance
Gong.io (or equivalent conversation intelligence tool) experience: tracker creation, coaching dashboards, and deal inspection
Demonstrated experience building a forecasting methodology from scratch — not just inheriting one
Financial modeling comfort: unit economics, capacity planning, quota modeling, and comp plan design
Experience at a company with $15M–$75M in ARR; you have built things with your hands, not just directed others to build them
Strongly Preferred
Experience in the Salesforce ecosystem (ISV, SI, or AppExchange partner) — you understand our buyers, our competitive landscape, and our channel dynamics
Experience designing and governing partner/channel ops within a multi-motion GTMmodel
SQL proficiency or experience with a BI tool (Tableau, Looker, Sigma, or equivalent)
Prior experience designing and administering sales compensation plans
The Mindset We’re Hiring For
You Are a Builder
You ask “Why does this exist, and should we rebuild it?” before touching a tool. You ship minimum viable systems and iterate
relentlessly rather than designing perfect architectures that never launch.
You Are Company-First
Your loyalty is to revenue truth, not to any individual department leader. You present the forecast even when it’s uncomfortable. You push back when requests don’t serve the company’s priorities.
You Are a Systems Thinker
You see the revenue engine as an interconnected system. Changing lead scoring
You Are Cost-Conscious
You evaluate every tool, hire, and program through a unit economics lens. You resist “just thresholds ripples into pipeline coverage. Changing stage definitions changes forecast accuracy. You trace causes, not just symptoms add a tool” thinking. Flosum is self-funded and profitable — efficiency isn’t a constraint, it’s a competitive advantage.
Benefits
Build the Operating System for Flosum’s Next Phase of Growth
🏠
Remote-First
📈
B2B SaaS / ISV
🛠
Salesforce Ecosystem
What You'll Get
The authority and executive visibility to actually build — reporting directly to the CEO.
Competitive base salary + performance-based variable compensation + equity
A fully remote-first, global team that moves fast and operates with high trust
The chance to build the GTM operating infrastructure of a profitable, self-funded
Salesforce ISV with a category-leading product and enterprise customer base
Daily exposure to top leaders in Salesforce DevOps and B2B SaaS operations
What We Offer
Opportunity to shape the digital strategy at a high-growth Salesforce ISV.
Collaborative, innovative, and mission-driven culture.
Competitive compensation and benefits.
Career growth in a fast-scaling company serving global enterprises.
Extras (Benefits & Perks)
Competitive compensation, incentive structure, and company equity
Daily coaching, mentorship, and growth opportunity
Be part of a global, mission-driven team
Learn from top leaders in Salesforce DevOps and SaaS sales
Work on exciting challenges in a rapidly growing industry
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Location- Seattle, Washington
An overview of this role
As a Strategic Account Executive for the Seattle area, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations adopt, implement, and expand their use of our AI-powered DevSecOps platform. You'll focus on enterprise accounts, guiding customers through complex digital and DevSecOps transformations and driving pipeline generation that translates into measurable Net ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. In your first year, you'll be expected to build a strong enterprise portfolio across your territory, create repeatable sales motions, and consistently forecast and report on deal progress and account health.
What you'll do
Drive strategic growth by leading GitLab's enterprise accounts across Seattle, serving as a trusted technology advisor to industry leaders in your territory.
Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions.
Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives.
Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally.
Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing strategic accounts.
Lead end-to-end customer journeys from initial discovery through evaluation, negotiation, and successful implementation, ensuring a consistent, high-quality experience at every stage of the sales cycle.
Champion continuous improvement by contributing to forecasting and pipeline reviews, conducting sophisticated win/loss analyses, and sharing strategic insights that refine our go-to-market approach.
Prepare and deliver compelling customer-facing and internal presentations, proposals, and recommendations that clearly communicate value, business outcomes, and the path to long-term partnership with GitLab.
What you'll bring
Experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Background selling into large, enterprise accounts in Seattle, United States, with the ability to build trusted C-level and senior stakeholder relationships across business and technical teams.
Knowledge of Seattle enterprise market, including key industries, buying centers, and decision-making dynamics, with the ability to build and nurture a relevant professional network.
Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions that lead to sustainable, long-term customer partnerships.
Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption.
Effective communication and interpersonal skills, with the ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure.
Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive focused on Seattle, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across the Seattle region.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,000
—
$186,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a motivated and proactive Business Development Representative to strengthen our Sales Team and support the continued growth of our international business. In this role, you will develop new business opportunities, manage customer relationships within an assigned region, and build long-term partnerships with small and medium-sized businesses across industries such as mechanical engineering, robotics, infrastructure, furniture manufacturing, and more.
You will take ownership of both outbound sales activities and inbound leads, guide customers through the Xometry platform and ordering process, and maintain a healthy sales pipeline. This position is ideal for someone who combines strong communication skills with a commercial mindset, customer focus, and the ambition to grow in a fast-paced international environment.
How You’ll Contribute:
Business Development and Pipeline Growth:
Develop and expand the customer base through proactive outbound sales activities and effective inbound lead management
Identify and unlock new business opportunities across both acquired and assigned customer accounts
Build and maintain a healthy sales pipeline to support the company’s growth
Achieve individual sales targets, established sales plans, and performance KPIs
Customer Relationship Management:
Build strong, long-term relationships with small and medium-sized businesses across various industries
Represent Xometry professionally in all customer interactions
Maintain regular communication with customers through calls, emails, online meetings, and messaging platforms
Ensure a high level of customer satisfaction through responsive and customer-oriented support
Identify upselling and account development opportunities within the existing customer base
Customer Support and Account Development:
Handle incoming customer requests promptly and professionally
Support customers with account usage, request submissions, and order placement
Guide customers through Xometry’s platform, products, and services
Follow up on open opportunities and support customers throughout the sales process
CRM and Sales Operations:
Maintain accurate, complete, and high-quality customer and sales data in Salesforce
Document customer interactions, opportunities, and follow-up activities consistently
Monitor customer payments and follow up when necessary
Collaborate with internal teams to ensure a smooth customer experience and timely resolution of issues
What You’ll Bring to Xometry:
Initial professional experience 3+ years in sales, business development, customer success, or account management
Strong interpersonal and communication skills, with the ability to build trust and deliver results
Commercial mindset and motivation to achieve individual sales goals and KPIs
German language
for daily customer communication and international collaboration
Fluent English
for internal communication
Ability to negotiate and communicate professionally with customers from different countries and cultural backgrounds
Technical mindset and the ability to quickly understand product and manufacturing specifics
High level of responsibility, flexibility, determination, and personal ownership
Strong social intelligence, empathy, and a customer-oriented communication style
Experience working with CRM systems, preferably Salesforce, would be an advantage
International experience, including experience living or working abroad, would be an advantage
Current residence in one of the following hiring locations:
Bulgaria, Sofia
Location: Remote (in some time - Hybrid)
What Xometry Offers You:
Transparent Compensation:
A fixed salary combined with an uncapped commission structure
Remote Work:
The opportunity to work fully remotely
Corporate Equipment:
A corporate laptop, corporate IP telephony, and the tools and systems needed for effective remote work
International Environment:
Collaboration with colleagues and customers from different countries and industries in an English-speaking global team
Meaningful Ownership:
The autonomy to develop customer relationships, manage sales opportunities, and directly contribute to Xometry’s international growth
Career Growth:
Opportunities to develop your sales expertise and grow professionally within a fast-growing global company
Structured Onboarding:
A comprehensive onboarding program covering the company’s tools, systems, products, and sales processes
Learning Opportunities:
Free corporate English and German language courses, as well as access to professional development and knowledge-sharing activities
Open and Supportive Culture:
A collaborative, trust-based environment that values initiative, practical ideas, fast decision-making, and individual contribution
Well-Being and Social Impact:
Regular well-being initiatives and opportunities to participate in global charity projects
Team Connection:
Team meetings and company events organized from time to time
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Dublin, Dublin, Ireland, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
We’re looking for a Business Development Representative (BDR) to join our Dublin office and help accelerate pipeline generation. This role is ideal for someone with 9+ months of experience in technology sales who thrives in outbound prospecting, account research, and consultative discovery conversations. Experience selling into data, analytics, cloud, or infrastructure teams is a strong plus.
As an BDR you’ll identify and engage target accounts, multi-thread into strategic organizations, and generate qualified pipeline through personalized outreach across phone, email, LinkedIn, and video. You’ll work directly with modern data leaders and technical buyers at fast-growing and enterprise organizations evaluating cloud data infrastructure, analytics modernization, AI initiatives, and data integration strategies.
This is a full-time position based out of our Dublin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Lusha, Nooks, ChatGPT and AI prospecting tools, Gong, Google Workspace, Slack, Vidyard / Loom
What You’ll Do
Generate qualified pipeline through outbound prospecting across target accounts
Research accounts, industries, and personas to craft personalized outreach
Partner closely with Sales Directors to build account strategies and prioritize opportunities
Execute multi-channel outbound campaigns using phone, email, LinkedIn, and video
Conduct discovery conversations to uncover business challenges, technical pain points, and initiatives
Engage data, analytics, engineering, IT, RevOps, and executive personas
Maintain accurate activity, contact, and opportunity data within Salesforce
Collaborate cross-functionally with Marketing, Partnerships, and Sales leadership
Leverage AI tools and sales technologies to improve prospecting efficiency and messaging quality
Consistently achieve and exceed activity, meeting generation, and pipeline targets
Skills We’re Looking For
9+ months of experience in SaaS, cloud, infrastructure, or technology sales development
Strong written and verbal communication skills with the ability to engage technical and business stakeholders
Ability to learn and articulate technical concepts related to data, analytics, cloud, and AI infrastructure
Experience with outbound prospecting and multi-threaded account engagement
Strong organizational skills and ability to manage multiple accounts and priorities simultaneously
Comfortable using AI tools such as ChatGPT or sales engagement platforms to improve research, messaging, and productivity
Coachable, curious, resilient, and motivated by a high-performance sales environment
German Speaking
Bonus Skills
Experience selling into data, analytics, engineering, or IT organizations
Familiarity with modern data stack technologies such as Snowflake, Databricks, dbt, or cloud data warehouses
Experience using Outreach, Sales Navigator, ZoomInfo, or Gong
Previous experience working in a high-growth SaaS environment
Demonstrated success exceeding outbound pipeline generation targets
#LI-IM1
#LI-HYBRID
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
€41.920
—
€50.306 EUR
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Stamford, Connecticut, United States
About the Role
iCapital is seeking a Client Delivery Specialist Associate to join the Automation team within the Data Solution department. This role will ensure a seamless flow of financial data for iCapital’s clients and internal teams. This individual will support business critical processes from portfolio management system conversions to performance reconciliation.
This role offers the opportunity to contribute directly to our mission by ensuring the accuracy and integrity of our financial data. This person will be a part of a dynamic team focused on innovation and efficiency, working with cutting-edge technology to streamline client onboarding and reporting.
Responsibilities
Lead data conversion projects, including extracting, transforming, and loading (ETL) data between portfolio management systems. This involves understanding source system requirements, mapping data to new system standards, and managing the conversion of large datasets from legacy systems.
Integrate historical financial data by converting potentially complex and unstructured data files and statements into structured formats suitable for backfilling.
Provide support for automated data feeds, troubleshooting issues and ensuring the seamless transformation of daily financial transactions and positions into source system imports. This requires a strong understanding of the automated data processing system.
Respond to ad-hoc data requests from client-facing teams, providing timely and accurate information.
Qualifications
Bachelor's degree with a concentration in finance, computer science, statistics, mathematics, data science, or a similar field
2-5+ years in the financial industry, demonstrating a proven track record of financial product support, technical proficiency, and solid accounting knowledge
Expertise with Addepar and familiarity with other portfolio management systems, such as Advyzon, APX, Axys, Black Diamond, Orion, Ridgeline, Tamarac
Strong background working with financial custodial data and proficiency supporting alternative financial instruments
Advanced proficiency in Excel and text file manipulation. Familiarity with other data formats, such as JSON, XML, and unstructured-to-structured transformation is a plus
Experience with at least one of the following: Python, SQL, Power Automate or other large data set software, demonstrating the ability to extract and transform data
Demonstrated history of automating data-related processes such as data integration, including log file creation and maintenance
Understanding of Salesforce, Monday.com, Jira, and GitLab
Comfort working with a geographically dispersed team
Strong interpersonal verbal and written communication skills and comfortable communicating with clients as needed
Achievement of, or working towards, an MS/MBA, CFA, CAIA, or CFP is a plus
Benefits
The base salary for this role is $75,000 to $85,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity,
Location: Atlanta, United States
Workplace: remote
Identify and engage potential customer accounts and key decision-makers through thorough research.
Execute omni-channel outreach via phone, email, and social platforms to build relationships and schedule Discovery Calls/Demos for the Growth Team.
Conduct weekly in-person prospecting visits to agencies, leveraging physical collateral and professional gifting to establish high-touch relationships.
Travel monthly to designated markets to execute localized business development and expand the company’s physical presence.
Track and report all activities in HubSpot CRM to ensure seamless pipeline management.
Utilize a suite of sales tools (HubSpot CRM, Apollo/Outreach, ZoomInfo, Winmo, Goody, LinkedIn Sales Navigator) to optimize prospecting efforts.
Support Growth Directors in advancing deals beyond the initial Discovery Call/Demo, ensuring smooth progression through the sales funnel.
Collaborate cross-functionally with Planning, Growth, and Business Development teams to align sales strategies and maximize impact.
Curate and share relevant LinkedIn content to enhance personal branding and increase company visibility within the professional network.
2-4 years of experience in B2B sales or business development in media, advertising, programmatic, broadcasting, digital media, AdTech, MarTech, or related industries.
Strong experience in new business development, including prospect research, outbound outreach, relationship building, qualification, and pipeline generation.
Strong communication and relationship-building skills, with the ability to engage decision-makers and develop relationships with prospective clients and agencies.
Demonstrated ability to generate qualified opportunities and work toward measurable business development or pipeline targets.
Self-motivated, proactive, and results-oriented, with the ability to manage prospecting activity and priorities independently.
Readiness to travel for agency visits, industry events, client meetings, and other business development activities.
Hands-on experience with CRM, prospecting, and AI tools; experience with HubSpot, Salesforce, Apollo, Outreach, ZoomInfo, or LinkedIn Sales Navigator is preferred.
Location: Atlanta, United States
Workplace: hybrid
Identify and engage potential customer accounts and key decision-makers through thorough research.
Execute omni-channel outreach via phone, email, and social platforms to build relationships and schedule Discovery Calls/Demos for the Growth Team.
Conduct weekly in-person prospecting visits to agencies, leveraging physical collateral and professional gifting to establish high-touch relationships.
Travel monthly to designated markets to execute localized business development and expand the company’s physical presence.
Track and report all activities in HubSpot CRM to ensure seamless pipeline management.
Utilize a suite of sales tools (HubSpot CRM, Apollo/Outreach, ZoomInfo, Winmo, Goody, LinkedIn Sales Navigator) to optimize prospecting efforts.
Support Growth Directors in advancing deals beyond the initial Discovery Call/Demo, ensuring smooth progression through the sales funnel.
Collaborate cross-functionally with Planning, Growth, and Business Development teams to align sales strategies and maximize impact.
Curate and share relevant LinkedIn content to enhance personal branding and increase company visibility within the professional network.
2-4 years of experience in B2B sales or business development in media, advertising, programmatic, broadcasting, digital media, AdTech, MarTech, or related industries.
Strong experience in new business development, including prospect research, outbound outreach, relationship building, qualification, and pipeline generation.
Strong communication and relationship-building skills, with the ability to engage decision-makers and develop relationships with prospective clients and agencies.
Demonstrated ability to generate qualified opportunities and work toward measurable business development or pipeline targets.
Self-motivated, proactive, and results-oriented, with the ability to manage prospecting activity and priorities independently.
Readiness to travel for agency visits, industry events, client meetings, and other business development activities.
Hands-on experience with CRM, prospecting, and AI tools; experience with HubSpot, Salesforce, Apollo, Outreach, ZoomInfo, or LinkedIn Sales Navigator is preferred.
Задачи:
— Управлять и развивать дорожную карту Matching и Activity Capture, включая улучшение качества, обработку проблем клиентов и внедрение улучшений для повышения полноты и надежности данных
— Руководить выполнением дорожной карты интеграции CRM, поддерживая стратегию диверсификации CRM Backstory через Salesforce, Dynamics и новые коннекторы
— В течение 12–18 месяцев взять на себя ответственность за выполнение этапов Unified Data Platform и инициативы Admin Next
— Представлять возможности платформы в общении с клиентами — обзоры архитектуры, обсуждения с IT и командами данных, презентации дорожных карт, выступая в роли технического партнера
— Разрабатывать повторяемые обучающие материалы для команд CS и SE по особенностям платформы, качеству данных и механике интеграции
— Внедрять четкие метрики успеха и устанавливать обратную связь с клиентами, CS и TS по направлениям дорожной карты
— Использовать AI-инструменты и рабочие процессы в процессах исследования, разработки PRD, анализа данных и обучения
Требования:
— 6–10 лет опыта управления продуктами, минимум 2 года на старшем или руководящем уровне
— Глубокое знание корпоративных систем данных: CRM (Salesforce, Dynamics), хранилища данных, event pipelines, паттерны API интеграции и моделирование данных
— Опыт создания продуктов уровня платформы — системы сопоставления, каналы данных, интеграции, администрирование или инструменты качества данных
— Сильные навыки анализа данных; комфорт в технически сложных, исследовательских областях
— Опыт взаимодействия с клиентами — представление технических продуктов IT-командам, лидерам инженерных команд и руководителям
— Опыт работы в быстрорастущей или ранней стадии B2B SaaS, где часто происходят стратегические и организационные изменения
— Высшее образование; технический бэкграунд (компьютерные науки, инженерия или эквивалент) предпочтителен
УдалённоseniorГеография найма не уточнена, офис: Canada
Location: Berlin (Germany)
Team Lead Sales DACH
- Join Our Innovative Team at thinkcell Software
Our Story
At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
As the Team Lead for Sales, you will lead a dynamic team of account managers responsible for growing our existing customer base and driving new revenue opportunities across diverse industries in the DACH region. You’ll be accountable for the team’s commercial performance and development, combining rigorous sales management with hands-on coaching on account strategy, stakeholder management, and deal execution. Your leadership will directly impact the growth and success of thinkcell in this critical region.
Key Responsibilities:
Lead, coach, and develop a high-performing team of 7 account managers, owning performance reviews, hiring, and performance management while providing frequent, direct feedback to drive sales performance and professional growth.
Own the team’s commercial performance across the DACH region, driving renewals, up-sell, and cross-sell opportunities within the existing customer base.
Drive sales results through data-driven prioritization, robust forecasting, and clear performance metrics, ensuring the team focuses on the accounts and opportunities with the highest impact.
Coach account managers on account strategy, stakeholder mapping, opportunity qualification, and executive-level customer engagement to build deeper, multi-threaded relationships.
Coach and support the team through complex negotiations and strategic deals, helping account managers improve commercial judgment and deal execution.
Collaborate with cross-functional teams (marketing, product, customer success, revenue operations) to remove barriers to sales execution and identify growth opportunities.
Drive strong CRM, pipeline, and forecasting discipline, ensuring opportunities, risks, and next steps are visible and actionable.
Provide regular insights on sales progress, forecast, team performance, and key opportunities or risks to senior leadership.
Build a high-performance culture with clear expectations and accountability, identifying performance gaps early and translating them into focused coaching and development plans.
Translate new products and commercial initiatives into effective sales motions, adapting coaching and execution based on market and customer feedback.
You will be great for this position if you have
7+ years of experience in B2B sales or account management, ideally within enterprise software or product-led growth organizations.
3+ years of experience managing and developing sales teams, including formal performance management responsibilities.
Proven track record as a successful B2B seller before moving into leadership, with experience managing complex enterprise accounts, driving expansion revenue, and applying strong commercial judgment.
Demonstrated ability to improve seller performance through coaching, direct feedback, and strong commercial judgment.
Experience in consulting, financial services, or professional services is a plus.
Fluent in English and German.
Proficiency in Salesforce or similar CRM systems, and advanced skills in Microsoft Office, especially PowerPoint.
Highly adaptable and results-oriented, with the ability to thrive in a fast-paced, dynamic environment and maintain high standards of accountability.
Strong communication and leadership skills, with the ability to challenge constructively and give clear, actionable feedback.
Passionate about innovation and making an impact—ideally, with a genuine enthusiasm for thinkcell’s solutions.
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking
: We embrace change and challenge the status quo.
Ownership
: We take pride in our work and learn from our mistakes.
Customer First
: We prioritize delivering lasting value.
Unified Team
: We foster collaboration, respect, and integrity.
Strive for Excellence
: We set ambitious goals and pursue quality.
We believe in a human hiring process, every application is personally reviewed.
Why is thinkcell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 240 people, committed to innovation and excellence.
thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
Location: Port Hedland, Western Australia
Bradken is a global leader in innovative wear solutions and custom-engineered products for the resources sector. For our more than 3,000 people, that global reach brings opportunities to share expertise, solve meaningful challenges and grow through new experiences. Together, we help the resources sector sustainably advance society.
At
Bradken
, we're equipping the resource sector for a sustainable future. As a global leader in custom-engineered solutions, we partner with customers to solve complex operational challenges and deliver lasting value across mining and mineral processing operations.
We're seeking a
Regional Sales Manager
to drive profitable growth across our Fixed Plant product portfolio.
About the role
You will develop and strengthen relationships with key customers while identifying new opportunities for profitable growth. With a strong focus on
Customer Centricity
, you'll work closely with customers to understand their challenges, support their operational goals and deliver tailored solutions.
You'll apply
Innovation
to uncover market opportunities, identify emerging customer needs and provide valuable input into product development initiatives. Embracing a
One Team
mindset, you'll collaborate with Manufacturing, Supply Chain, Product Development and Commercial teams to ensure customers receive exceptional support and outcomes.
Key responsibilities include:
Developing and executing regional sales and growth strategies
Managing key customer relationships and account plans
Identifying and converting new business opportunities
Growing market share across Bradken's Fixed Plant product range
Providing market intelligence, forecasts and pipeline reporting through Salesforce
Supporting product development opportunities based on customer and market insights
Achieving regional sales and gross margin targets
Leading improvement initiatives that enhance business performance and customer outcomes
About you:
You are a commercially astute sales professional with a strong technical understanding of mining and mineral processing operations. You enjoy building trusted customer relationships, developing growth opportunities and delivering results.
You will bring:
A background in Engineering, Mining, Business, Trade or a related discipline
Experience in a technical sales role within mining or associated industries
Knowledge of grinding mills, crushers and mineral processing operations
Strong commercial and business acumen
The ability to interpret engineering drawings and communicate technical solutions
Experience developing sales strategies, budgets and growth plans
Strong relationship-building, negotiation and communication skills
A willingness to travel regularly within the region
A Trade, Mining or Extractive Metallurgical background and exposure to export/import requirements will be highly regarded.
Based in Port Hedland, this remote role will see you working closely with customers across the region, developing strategic partnerships and identifying opportunities that create value for both our customers and Bradken.
Note:
Applicants must have the legal right to work in the country where this role is based. Bradken is unable to provide visa or work permit sponsorship for this role.
Why join Bradken?
At Bradken, you’ll do work that matters. Whatever your role, your contribution helps solve real challenges for our customers and supports safer, more efficient and sustainable resource operations.
You’ll join a team that values different perspectives, shares expertise and has the courage to challenge how things are done. We support your growth through hands-on experience, learning and development, and opportunities to work across functions and locations. Safety, respect and wellbeing come first, so you can do your best work and enjoy life beyond it.
We offer:
A safety-first culture
Competitive pay and benefits
Flexible work options, where the role allows
Learning and development opportunities
An Employee Assistance Program for you and your family
Our hiring process
As part of our selection process, we may invite you to complete a one-way video screening at a time that works for you. This helps us provide a fair and consistent experience when working across locations and time zones. If you need an adjustment or alternative format at any stage, please let us know.
Before commencing employment
, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
seniorSan Francisco, California
United States (Remote); We are looking for candidates in the USA time zones
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