Location: Madrid
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Strong communication skills: Exceptional verbal and written communication abilities. Professional fluency in both Spanish and English.
- Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
Why you should join Fin today
AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.
This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.
At Fin, design is in our DNA. With 60+ designers across R&D and Brand—and two co-founders from design—you’ll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.
Why this role exists
In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.
If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.
Must Have Experience
We’re looking for
a world-class IC designer
who:
Has
shipped
complex, high-quality
software products.
Designs
for multiple surfaces
—desktop, mobile, chat interfaces, AI first and emerging experiences.
Balances
speed and detail
—knows when to
move fast
and when to
obsess over the last 1%
.
Thinks
end-to-end
—from big-picture
systems thinking
to the smallest interaction detail.
Understands engineering
and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc…).
Has taste.
You know what great design looks and feels like, and you push to get there.
Can
tell a compelling story
—articulating your decisions with clarity and conviction.
Operates with
agency, ownership, and autonomy
—doesn’t wait to be told what to do.
Who This Role Is Not For
This role is
not
for you if:
You prefer
strategy, research or system design
over execution—this is a
craft-heavy role
.
You need
a lot of direction or structured processes
—you should thrive in open-endedness and ambiguity.
You
don’t obsess over details
—we’re looking for someone who sweats the pixels.
You primarily work on
marketing sites
—this role is about designing deep,
functional
software experiences.
Day-to-Day Responsibilities
What you’ll be doing:
Owning
end-to-end design for
high-impact product areas
from concept to execution.
Defining
new interaction patterns and design paradigms
for Fin, our automation, and AI-powered tools.
Sketching, prototyping, and testing
ideas at different fidelities to validate decisions.
Working closely with
engineers and PMs
to define problems, move quickly, and deliver high-quality solutions.
Maintaining
high standards of craft
while balancing speed and execution.
Contributing to
design culture
—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Fin.
What Success Looks Like
You’ll know you’re successful if:
You’ve raised the design bar.
Your work is referenced as an example of
exceptional craft and taste.
You’ve shipped product with major business impact.
The areas you own are
visibly better because of you.
You operate autonomously.
You don’t need direction—you
see what needs to be done and do it.
Engineers love working with you.
Your designs are
considered, clear, and easy to implement.
Your peers trust your judgment.
When you push for quality, people listen.
Interview Process
We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Fin and the role is the right fit for you.
Ready to build something great?
If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: South Africa; Philippines; Colombia; Mexico; Argentina; Brazil
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Senior Account Manager with 5+ years of experience in client relationship management, account growth, and retention. This is a strategic role where you will manage key accounts, drive revenue expansion, and act as a trusted advisor to clients.
You will work closely with cross-functional teams to ensure client success, identify upsell and cross-sell opportunities, and maintain high levels of customer satisfaction.
Key Responsibilities
Manage and grow a portfolio of key client accounts, ensuring long-term retention and satisfaction
Serve as the primary point of contact for clients, building strong, trust-based relationships
Identify and drive upsell and cross-sell opportunities to increase account value
Conduct regular business reviews and performance reporting with clients
Collaborate with internal teams (sales, marketing, product, customer success) to deliver on client goals
Proactively identify risks and implement strategies to improve client retention
Track account performance, revenue growth, and engagement metrics
Ensure all client interactions and account data are accurately recorded in CRM systems
Requirements
5+ years of experience in Account Management, Customer Success, or Client Services
Proven track record of managing and growing mid-market or enterprise accounts
Strong commercial acumen with experience in upselling and revenue expansion
Excellent communication, relationship-building, and stakeholder management skills
Experience working with CRM platforms (e.g., Salesforce, HubSpot)
Strong problem-solving skills with a proactive and client-focused approach
Ability to manage multiple accounts in a fast-paced environment
Experience in SaaS, marketing, or B2B services is highly preferred
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Yerevan, Armenia
We are looking for an experienced
Delivery Manager
to oversee the delivery of multiple products and strategic initiatives across a complex software environment. This role is responsible for portfolio alignment, delivery governance, strategic planning, stakeholder management, and ensuring successful execution against business priorities, OKRs, and long-term value objectives.
Responsibilities
Define and manage portfolio governance, visibility, and delivery frameworks, ensuring initiatives align with company strategy, OKRs, customer value streams, and business objectives.
Translate executive priorities into delivery roadmaps, driving strategic planning, prioritization, investment trade-offs, and value delivery across multiple products and teams.
Oversee the end-to-end delivery of multiple products and strategic initiatives, ensuring consistent execution, cross-product alignment, predictable outcomes, and long-term business value realization.
Identify and manage cross-product dependencies, delivery risks, resource constraints, capacity planning needs, and bottlenecks, escalating critical issues to leadership when required.
Act as the primary bridge between Engineering, Product, QA, Operations, Compliance, and executive stakeholders, providing clear communication on progress, risks, delivery performance, and strategic priorities.
Define, track, and report portfolio-level KPIs while driving continuous improvement of governance models, reporting standards, Agile practices, operating models, and organizational maturity.
Requirements
5+ years of experience in Delivery Management, Program Management, Portfolio Delivery, or Engineering Management within a software development environment.
Proven experience overseeing multiple products, programs, or domains, with responsibility for portfolio-level planning, governance, prioritization, and delivery alignment.
Demonstrated success managing large-scale delivery organizations, typically supporting portfolios of 50–100+ FTEs, while balancing resources, capacity, and business priorities.
Strong knowledge of SDLC, Agile methodologies, delivery governance, dependency management, resource planning, risk management, and performance reporting.
Excellent stakeholder management and communication skills, with experience partnering with senior leadership and influencing cross-functional teams across technical and non-technical functions.
Solid technical understanding of distributed systems, APIs, integrations, and cloud-based architectures, combined with strong analytical, problem-solving, and decision-making skills; experience in iGaming or other regulated industries is highly desirable.
Location: Montreal, Canada
The company offers
full relocation support
, including immigration assistance.
Tasks:
The Senior FDIR-FSW Engineer will perform and participate in the following tasks and activities, depending on the background and experience of the candidate.
· Define the fault detection actions of the platform at the system and subsystem levels.
· Define and document how the platform will interfact with the payload for satellite level FDIR.
· Work with the operations team to define the contingency scenarios involving FDIR.
· Work with customers to use their input for FDIR strategy to refine MDA’s FDIR strategy ensuing that the strategies are compatible.
· Work with the FSW team to determine the FDIR test plan on the FlatSat and DSS.
· Work with the AI&T team to determine what FDIR needs to be tested at the spacecraft level.
· Work with system, subsystems, payload, and units teams to review FMECAs and provide feedback on the detection, isolation, and recovery of failures modes.
· Provide input to the Operations team for Operations Procedures, Operations Manuals, and Satellite test procedures to ensure that the Operations documents and FDIR strategy are aligned.
· Review ICDs to provide inputs to the satellite DB team for parameters and monitors.
· Review payload, platform, and subsystem design; including block diagrams, ICDs, ConOps, and requirement to ensure that the design is compliant with FDIR requirements.
· Review Operations Procedures to ensure that they algin with the FDIR strategy.
· Review FDIR test artifacts to determine if the tests are successful and if they are not, work with the team to troubleshoot how to resolve non compliances.
· Verification & Validation Matrices for platform and payload FDIR requirements.
· Support the payload team in their definition of payload FDIR and how it impacts the satellite level FDIR.
· Support the operations team as needed for In-Orbit Test (IOT), anomaly resolution + FDIR.
· Support the ICD development activities both HW and SW/DB
Must haves
· Bachelor’s degree in electrical engineering, computer science or in a relevant field
· At least 10 years of relevant practical experience – Can be supplemented with higher degrees relevant to Engineering.
· Previous experience with LEO/MEO satellite systems.
· Strong cross-functional team collaboration.
· Experience with analysis of satellite systems and subsystems.
· Familiarity and/or experience with FMECAs and/or Fault Tree Analysis.
· An understanding of how failures can propagate through a system.
· Ability to decompose system level failures down to the unit level and back up from the unit to the system level.
· Knowledge of satellite FSW and how monitors work for FDIR.
· Knowledge of how to test HW and SW for FDIR.
Complementary skills/knowledge
· Previous experience in Constellation FDIR
· Creation of Fault Trees and FMECAs
· Experience with reliability analysis
· Working knowledge of PUS services
· Experience with mentoring junior engineers
· Experience with FDIR on embedded systems
· Experience with payload FDIR.
· Knowledge of MS Excel, for the purposes of engineering analyses
· Knowledge of requirements Management tools such as DOORS/Windchill/Jama
· Demonstrated capability to efficiently work with little to no supervision
· Strong written and verbal communications skills in English, knowledge of French will be considered favorably
Location: London Office; Berlin Office
Workplace: Hybrid
About The Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for an Applied AI Engineer. This role will be at the heart of that transformation, building advanced agentic products that solve high-value problems. You will act as a product owner for the AI agents you create, turning them into reusable applications that solve concrete customer problems at scale in the financial crime or credit risk space.
If you're passionate about applying AI to real-world financial decisioning, stay current on advances in generative AI, and bring a solid foundation in Python, SQL, and working with APIs, you'll thrive here.
What You'll Do as an Sr. Applied AI Engineer
- Build Reusable AI Products: Act as the product owner for your application area. Design, develop, and deploy robust, repeatable Generative AI agents that serve as configurable solutions for our customers.
- Drive Scalable Value: Partner with Solution and Forward Deployed Engineers during critical sales and implementation projects to deeply understand customer needs. Develop standard templates and reusable components that reduce time-to-activation and solve core challenges.
- Product Vision and Iteration: Synthesize customer feedback into a clear vision for your agents. Iterate on your solutions to solve concrete use cases at scale, treating every agent as a product itself.
- Collaborate with Core Product: Work closely with the core product team to prioritize platform features that unblock application development, and act as an expert user consultant during the development of new features.
About You
- You bring 3-6 years of data science, software engineering, consulting, or product management experience that includes customer-facing work or product ownership.
- You have a strong technical or quantitative background, preferably in fields such as Computer Science, Mathematics, Software Engineering, Physics, Data Science, or Economics.
- You are eager to dive into the domain of our customers, including credit underwriting, financial risk assessment, and financial crime detection.
- You write clean, maintainable Python and SQL, and have a good understanding of REST APIs.
- You excel at breaking down complex problems and abstracting them into scalable, reusable solutions.
- You build strong relationships with both technical and business stakeholders at all levels, driven by a product-centric mindset to understand their needs and solve their challenges at scale.
- You are open to a hybrid work model and can work from our London or Berlin office at least three days per week.
Ideal Qualifications (but not required)
- You have experience in building AI applications within financial services.
- You have experience in applying and optimizing statistical and machine learning models to solve business problems.
- You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com
Location: New York Office
Workplace: Hybrid
About The Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for an Applied AI Engineer. This role will be at the heart of that transformation, building advanced agentic products that solve high-value problems. You will act as a product owner for the AI agents you create, turning them into reusable applications that solve concrete customer problems at scale in the financial crime or credit risk space.
If you're passionate about applying AI to real-world financial decisioning, stay current on advances in generative AI, and bring a solid foundation in Python, SQL, and working with APIs, you'll thrive here.
What You'll Do as an Sr. Applied AI Engineer
- Build Reusable AI Products: Act as the product owner for your application area. Design, develop, and deploy robust, repeatable Generative AI agents that serve as configurable solutions for our customers.
- Drive Scalable Value: Partner with Solution and Forward Deployed Engineers during critical sales and implementation projects to deeply understand customer needs. Develop standard templates and reusable components that reduce time-to-activation and solve core challenges.
- Product Vision and Iteration: Synthesize customer feedback into a clear vision for your agents. Iterate on your solutions to solve concrete use cases at scale, treating every agent as a product itself.
- Collaborate with Core Product: Work closely with the core product team to prioritize platform features that unblock application development, and act as an expert user consultant during the development of new features.
About You
- You bring 3-6 years of data science, software engineering, consulting, or product management experience that includes customer-facing work or product ownership.
- You have a strong technical or quantitative background, preferably in fields such as Computer Science, Mathematics, Software Engineering, Physics, Data Science, or Economics.
- You are eager to dive into the domain of our customers, including credit underwriting, financial risk assessment, and financial crime detection.
- You write clean, maintainable Python and SQL, and have a good understanding of REST APIs.
- You excel at breaking down complex problems and abstracting them into scalable, reusable solutions.
- You build strong relationships with both technical and business stakeholders at all levels, driven by a product-centric mindset to understand their needs and solve their challenges at scale.
- You are open to a hybrid work model and can work from our NYC office at least three days per week.
Ideal Qualifications (but not required)
- You have experience in building AI applications within financial services.
- You have experience in applying and optimizing statistical and machine learning models to solve business problems.
- You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Staff Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.
You'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.
This role is based in New York City, New York. We use an in-person work model and offer relocation assistance to new employees.
WHAT YOU’LL DO
- Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions
- Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management
- Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues
- Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms
- Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint
- Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments
- Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership
REPRESENTATIVE PROJECTS
- Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration
- Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience
- Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers
- Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking
- Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability
WHAT YOU HAVE
- 10+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment
- Long track record building and scaling complex, large-scale distributed systems
- Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)
- Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation
- Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale
- Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io http://Incident.io)
- Strong programming skills in Python, Go, or similar languages
- Excellent problem-solving skills, a "spidey sense" of where things could go wrong, and a commitment to operational excellence
NICE TO HAVE
- Experience building infrastructure for AI/ML workloads or high-throughput inference systems
- Background with distributed rate limiting, load balancing, or quota management systems
- Experience operating multi-tenant platforms with strict security and compliance requirements
- Track record of leading complex cross-functional projects and delivering measurable impact
COMPENSATION RANGE
$201,000 - $264,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Staff Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.
You'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
WHAT YOU’LL DO
- Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions
- Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management
- Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues
- Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms
- Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint
- Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments
- Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership
REPRESENTATIVE PROJECTS
- Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration
- Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience
- Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers
- Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking
- Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability
WHAT YOU HAVE
- 10+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment
- Long track record building and scaling complex, large-scale distributed systems
- Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)
- Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation
- Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale
- Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io http://Incident.io)
- Strong programming skills in Python, Go, or similar languages
- Excellent problem-solving skills, a "spidey sense" of where things could go wrong, and a commitment to operational excellence
NICE TO HAVE
- Experience building infrastructure for AI/ML workloads or high-throughput inference systems
- Background with distributed rate limiting, load balancing, or quota management systems
- Experience operating multi-tenant platforms with strict security and compliance requirements
- Track record of leading complex cross-functional projects and delivering measurable impact
COMPENSATION RANGE
$236,000 - $290,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE. https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
As a enterprise technical support engineer, you will work closely with our enterprise customers and engineers to resolve their most complex issues. You will also help build out systems and processes to manage tasks to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes.
This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Work closely with our largest customers providing white-glove support to solve the most challenging support interactions
- Build and maintain strong relationships with enterprise customers, ensuring high levels of engagement and satisfaction
- Lead the troubleshooting and resolution of advanced technical issues across Notion’s platform and embedded partner applications, with a focus on unlocking AI usage for customers
- Act as a bridge between your customers and Notion engineering teams by reproducing issues, driving resolution through detailed bug reports, and closing the loop proactively with your customers
- Work cross-functionally across engineering and product to build processes and manage issues
- Perform advanced troubleshooting of products and embedded partner applications
- Reproduce customer issues, perform initial codebase triage, and file bugs with Engineering
- Manage key performance metrics defined within the team
- Respond to high-priority customer issues
- Create, refine, and scale support processes, working to improve overall support efficiency and effectiveness in handling complex, high-priority cases
- Collaborate on the creation and maintenance of both internal knowledge and customer-facing documentation, enhancing self-service support options for customers
- Participate in an on-call rotation to assist customers outside of normal working hours (once in a few months)
SKILLS YOU'LL NEED TO BRING
- 10+ years of experience in technical support, technical account management, or similar role
- You have experience owning and scaling support processes end-to-end to drive customer and company outcomes. This includes but is not limited to creating internal documentation, proposing and owning process changes, and advocating for specific customer outcomes
- You have a strong understanding of and experience with REST APIs
- You have experience advising customers on AI tool adoption
- You have knowledge of Single Sign-On including OAuth, SAML, and SCIM
- You have knowledge and experience troubleshooting desktop applications on Microsoft Windows and macOS
- You have experience advising both technical and non-technical stakeholders, and communicating complex issues with clarity
- You have strong analytical, debugging, and problem-solving skills
- You are able to analyze server and client application logs and identify the root cause of errors
- You have strong written and verbal communication skills and can work with both technical and non-technical audiences
- You are able to balance user expectations while understanding policies and compliance boundaries
- You are able to work under pressure and remain focused, confident and professional
- You are able to collaborate effectively with peers and across teams that are located in multiple offices
- You have experience mentoring more junior team members to deepen their technical expertise and drive outcomes for the business and customers
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results
NICE TO HAVES
- Knowledge of Linux, APIs, NoSQL, MySQL, and similar open-source technologies
- Experience with scripting languages such as Python, Java, JavaScript, or TypeScript
- Deep existing knowledge of Notion
- Experience operating in an organization that does Knowledge-Centered Service (KCS)
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $160,000 - $185,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are looking for an engineer who can walk into messy, cross-functional workflows and turn them into clean, automated systems that scale. This role focuses on identifying high-friction operational processes across the company and replacing them with durable, API-driven automation. You will work across IT, Security, Engineering, and Business teams to reduce manual work, improve reliability, and build systems that scale with the company.
This is not a ticket-driven IT role. You will operate with a high degree of ownership, driving initiatives end-to-end from problem discovery through implementation and rollout. You will be part of the Business Technology - Corporate Engineering team and report to the Director of Business Technology.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Identify and automate high-impact operational workflows across onboarding, offboarding, access management, and service delivery
Replace manual, fragmented processes with scalable, API-driven systems
Build and maintain integrations across HRIS, identity providers, SaaS platforms, and cloud environments
Develop internal tools and automation using platforms like Retool, Okta Workflows, and custom scripts or services
Apply infrastructure-as-code to manage and version system configurations
Incorporate AI into workflows to improve efficiency in areas like ticket routing, knowledge retrieval, and decision support
Design and automate access and security workflows that enforce least-privilege and auditability
Own and drive cross-functional initiatives end-to-end, from problem definition through implementation and rollout
The ideal candidate has:
4–7+ years of experience in IT, platform engineering, automation, or similar roles
Strong scripting or programming ability in Python, Go, Node.js, PowerShell, or similar
Experience building API-driven automation across multiple systems
Ability to design and implement workflows that span multiple tools and teams
Experience with infrastructure-as-code such as Terraform or similar
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What will make you stand out:
Hands-on experience with identity and access systems (Okta, SSO, SCIM, RBAC), including implementation and ongoing management
Proven ability to build and scale internal tools using platforms like Retool or other low-/no-code solutions
Familiarity with security automation and orchestration (e.g., Tines), with an eye toward reducing manual effort and risk
Practical experience leveraging AI/LLMs to streamline and enhance operational workflows
Strong understanding of compliance and security standards (HIPAA, SOC 2, HITRUST) and how they shape systems and processes
Focused on driving meaningful outcomes
Able to identify root-cause, system-level issues and design durable solutions rather than quick fixes
Comfortable navigating cross-functional environments with competing priorities and constraints
Operates with urgency while building scalable, maintainable solutions
Defaults to automation and efficiency wherever possible
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Technologies we use:
Okta, Okta Workflows, Retool, FreshService (ITSM), Google Workspace, Slack, Atlassian (Confluence and Jira), MDM platforms (Jamf Pro, Kandji/Iru, Intune), Airtable, AWS and GCP, Terraform, Rippling (HRIS), SOAR (Tines), and AI-enabled operational tooling (Claude, Gemini, OpenAI)
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation Transparency:
The target salary range for this position is $189,000 - $220,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Atlanta, Georgia, United States
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
Responsibilities
Manage and grow At-bay’s core wholesale broker base and GWP, making sure our brokers are getting world-class service at all times.
Portfolio Management: Closely manage and monitor a middle market book of business, ensuring financial targets are met and implementing strategies to optimize profitability.
Propose & negotiate price, coverage, and terms for insurance policies, and achieve favorable outcomes while balancing risk and business goals
Solicit and analyze risk within At-bay’s guidelines and ensure proper documentation. service existing renewals and new business portfolio
Collaborate with cyber analytics, product, marketing and other parts of At-bay to make sure brokers are getting the best At-bay has to offer
Work with technology and data teams to create tools to enhance the underwriting process
Attributes and Qualifications
Approximately 3-6 years of experience as underwriter in cyber liability, Tech, Media E&O, Miscellaneous E&O, other E&O lines or specialty commercial insurance
You possess solid knowledge of specialty commercial underwriting, and insurance industry theories and practices
Strong technology affinity, ability to work with advanced analytics software
Technical background. Strong plus if you already know what DNS, IP addresses, ports, databases, and other software/computer networking concepts
You’re an amazing team player; you make everyone else on the team better and you don’t let your ego get in the way
Location: USA
Company Intro
At
Toloka AI
we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds,
representing over
100 countries and speaking 40+ languages
. We are a well-funded startup with an enviable portfolio of clients including
Anthropic
,
Amazon
,
Microsoft
,
Poolside
,
Recraft
, and
Shopify
.
Recently, we secured strategic investment led by
Bezos Expeditions
and
Nebius Group
with participation from
Mikhail Parakhin
,
CTO of Shopify
and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world:
USA
,
UK
,
the Netherlands
,
Serbia
, and more.
About the Role
Technical consultants
play a key role in our company, ensuring top-level delivery of our product, its correct configuration, and the deployment of tailored AI data solutions that meet our customers’ needs and deliver an exceptional experience working with us.
As part of this role, you will not only design and implement data labeling pipelines but also act as a trusted technical advisor for our customers - helping them understand their data needs, discover new opportunities, and build scalable AI solutions.
We are looking for a person with more than
3 years
of solid technical background, who feels comfortable working in technical environments, solving data-related tasks using Python and AI, and communicating directly with customers. You should be a confident communicator able to engage with both technical and executive stakeholders and collaborate closely with our commercial team.
Responsibilities
1. Client Ownership & Communication
Act as the primary technical point of contact for customers across technical and executive stakeholders.
Lead discovery conversations to deeply understand client goals, problems and quality criteria.
Translate client needs into clear, actionable solution designs and delivery plans.
Advise customers on best practices in data collection, data quality, evaluation, and model training workflows.
Set expectations proactively, communicate progress regularly, and manage risks and trade-offs transparently.
Identify expansion opportunities and additional ways Toloka can create value through data and AI solutions.
2. Solution Design & Delivery
Design end-to-end data solutions using Toloka’s platform, selecting appropriate components, workflows, and quality controls.
Configure data labeling components and quality controls, develop user interfaces and AI-driven tooling (e.g. agentic systems, RAGs, synthetic data generation), and integrate them into end-to-end automated pipelines for AI training and evaluation.
Run experiments and pilots to validate quality, throughput, and cost assumptions.
Lead technical execution during delivery, coordinating internal teams and external stakeholders as needed.
Ensure solutions meet agreed quality, performance, and scalability requirements.
3. End-to-End Ownership & Project Management
Own delivery outcomes holistically - including technical performance, quality, timelines, and financial efficiency.
Monitor key KPIs (e.g. throughput, quality metrics, Gross Margin, Contribution Margin) and act on deviations.
Prioritize work based on customer impact and business value.
Analyze data to identify failure modes, inefficiencies, and opportunities for improvement.
Continuously optimize solutions through iteration, automation, and adoption of new technologies.
Troubleshoot delivery, process, or technical issues in collaboration with support, infrastructure, and product teams.
Drive solutions toward stable operation with minimal ongoing maintenance.
Requirements
Core Experience
Experience as a Solution Engineer, Technical Solutions Engineer, Data Scientist, Data/Systems Analyst, or Technical Project Manager.
Proven experience owning projects end-to-end, including scoping, delivery, and stakeholder management.
Direct experience working with external customers on technical projects (requirements gathering, delivery, iteration).
Technical Skills
Strong Python skills for data manipulation (e.g. NumPy, pandas), natural language processing (e.g. NLTK, spaCy), and building lightweight web services or tools (e.g. FastAPI, Flask).
Solid understanding of ML concepts and data workflows; familiarity with LLMs and prompt engineering is a strong plus.
Experience designing multi-stage pipelines and complex systems.
Understanding of software development fundamentals: version control, testing, MVPs, iterative development etc..
Bachelor’s or Master’s degree in Data Science, ML/AI, Software Engineering, or a related quantitative field such as Physics or Applied Mathematics, with strong analytical foundations.
Ability to reason about trade-offs between quality, speed, cost, and scalability.
Communication & Ownership
Excellent English communication skills (B2+), with the ability to explain complex technical concepts to non-technical audiences.
Confidence working with data engineers, ML engineers, and researchers from leading tech companies.
Strong ownership mindset: comfortable being accountable for outcomes, not just tasks.
Ability to manage multiple projects in fast-paced, ambiguous environments.
Nice to have
Experience with crowdsourcing, expert workflows, or large-scale data labeling.
Experience working on ML training, evaluation, or agentic systems.
Familiarity with quality frameworks, audits, or data validation pipelines.
What we can offer
Full-time independent contractor engagement (B2B)
through the
Ontop
contractor platform
, working via your own company or business entity;
Flexible, fully remote schedule (
40 hours per week
);
Work at the leading edge of AI development, alongside a dedicated and dynamic team of experts;
Projects with customers that are AI industry leaders and well-known household names;
Friendly community.
[Important Notice] Scam Alert Regarding Fake Job Postings
It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants.Please be aware:
Official Communication:
Our recruiting team will
only
contact you from an official "
toloka.ai
" email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts.
Our Process:
We will
never
ask for your bank account details, credit card number, or any fees as part of the application or interview process.
Official Listings:
All legitimate job openings are posted on our official careers page:
https://toloka.ai/careers#job-list
What to do:
If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at
security@toloka.ai
and report the profile/post to LinkedIn.We are taking this matter very seriously and are working with the appropriate parties to resolve it.
Thank you for your vigilance!
To learn how we collect, use, disclose, and store personal data, check out our
Privacy Notice
.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT PRODUCTION ENGINEERING
Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them.
A few things that define how we operate:
- One team, one company, one objective. There is no "infra team" and "product team" — there is Ramp. We share the company's goals as our own. When a product team struggles with reliability or scalability, that is our struggle.
- If reliability or scalability is at risk, we own it. We don't wait to be invited, and we don't ask whose code it is. If a system is slow, if it breaks, if it won't scale — that's ours to lead, regardless of where it lives in the stack.
- We go first, and we go fast. When the path isn't obvious, we don't wait for someone else to find it. We move with urgency, propose the solution, align the stakeholders, and stay in until it's done — not until our ticket is closed.
- We lead the way. We find the next problem before it finds us. And when we solve it, we don't just fix it for ourselves — the patterns and standards we establish become the foundation the rest of Ramp builds on. That's not a side effect of the job; it's the job.
- We stay calibrated. Speed means nothing if we're moving in the wrong direction. We regularly stop and ask honestly whether what we're working on is still the highest-leverage thing we could be doing — the discipline that makes sure our effort compounds toward what actually matters.
You cannot build the future of finance on shaky infrastructure.
OUR TEAMS
Production Engineering is organized into teams — but we think about teams differently. Teams are mutable. We build them around what needs to be done, not around what we need to do given the teams we already have. The structure below reflects our current priorities; it will evolve as Ramp does.
Right now, we operate across four areas:
- Compute — the foundation everything runs on: container orchestration, networking, load balancing, edge infrastructure, and the deployment systems that get code from engineers' laptops to production reliably and at scale
- Storage — databases, caching, object storage, and the data infrastructure that underpins everything
- Workflows & Messaging — the systems that power Ramp's financial workflows and event-driven architecture
- Internal Infrastructure — the platform that makes every builder at Ramp faster and more autonomous: observability, cost attribution, and CI/CD systems that give teams visibility into what they build and what it costs
WHAT YOU'LL DO
Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team.
Day to day, you will:
- Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale.
- Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward: you propose the solution, find the owners across engineering, and stay in until it's resolved.
- Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time.
- Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs.
- Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them. You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers.
- Build developer tooling and self-service infrastructure — so that other teams can answer their own questions (cost, performance, reliability) without involving PE.
- Participate in on-call rotation — and more importantly, use every incident as a signal to eliminate the root cause, not just resolve the symptom.
- Lead across the company — PE doesn't just review designs or show up when called. We proactively initiate cross-team architectural reviews, and we take full ownership of company-wide reliability and scalability initiatives: identifying the problem, proposing the solution, aligning the stakeholders, and staying in until it's done.
WHAT WE LOOK FOR
We don't hire for a checklist. We hire for the instincts that make someone exceptional on this team.
The mindset we're looking for:
- You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem.
- You think in systems, not tasks. You understand that "fixing the bug" is step one; making it so the bug can't happen again is the job.
- You move with urgency but without chaos. You know when to go fast and when to slow down and do it right.
- You treat product teams as your users. You build for them, communicate with them proactively, and measure success by how much faster they can ship. But you're also an owner — when something is broken or blocking, you don't wait to be asked. We win when our customers win.
- You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state; you leave it in a better one.
- You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am.
Experience profile:
- 2+ years of software engineering experience shipping high-quality architectures for critical systems
- Strong software engineering fundamentals — you write clean, well-tested, production-ready code
- Hands-on experience with distributed systems at production scale
- Experience with at least one major cloud provider (AWS preferred)
- Familiarity with observability practices (SLOs, error budgets, alerting, dashboards)
- Track record of leading technical projects end-to-end, including cross-team coordination
- Comfortable using AI tooling and coding agents as part of your everyday engineering workflow — we expect our engineers to leverage these tools to move faster and think bigger
Bonus (not required):
- Experience with cellular or multi-tenant architecture patterns
- Prior work on workflow orchestration systems (Temporal)
- Contributions to developer experience or internal platform tooling
- Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Head of Field Engineering Operations to join our Revenue Operations team. You'll be a strategic partner to the VP of Field Engineering and build the systems, processes, and team that help our Field Engineering organization scale.
You will build and lead a team while constantly asking how we can use better tooling, smarter automation, and tighter feedback loops to make the organization faster and sharper.
You will report to the VP of Revenue Operations. If you’re based within a pre-determined commuting distance of one of our offices (SF, NYC, or Austin), the role includes in-office anchor days on Monday, Tuesday, and Friday. For location-specific details, please connect with our recruiting team.
What you'll do
Design the processes, systems, and operating cadences that let Solutions Architects, Developer Success Engineers, Customer Success Engineers, Technical Account Managers, and Professional Services scale
Build and lead the Field Engineering Operations team, and set team structures, role definitions, and engagement models as Field Engineering grows
Run capacity planning, territory design, and resource allocation across the Americas, Europe, the Middle East and Africa (EMEA), and Asia-Pacific (APAC), in step with go-to-market (GTM) teams
Own the pre-sales to post-sales lifecycle framework, including technical win and onboarding forecasts, go-live tracking, and consumption ramp measurement
Define the Field Engineering metrics, dashboards, and health scoring models that show team performance, account engagement, and customer outcomes
What you need
8+ years in operations, strategy, or technical program leadership supporting field engineering, solutions, or customer-facing technical teams at high-growth SaaS companies, including 3+ years building and leading teams
Built operational frameworks for pre-sales and post-sales technical teams, including territory planning, capacity modeling, and compensation design, at companies with $100M+ annual recurring revenue (ARR)
Hands-on Salesforce administration and architecture, including custom objects, flows, reporting, and integrations with ecosystem applications
Partnered with VP-level technical leaders to turn org priorities into operational plans, delivered with Sales, Finance, Product, and Revenue Operations
Bonus if you
Built an operations function from the ground up within a Field Engineering or Solutions Architecture organization
Owned post-sales lifecycle management for a consumption-based pricing model, including onboarding funnels and customer health scoring
Wrote SQL for ad hoc analysis and shipped internal tools or automation, including AI-driven workflows, for a go-to-market team
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $260,000-$300,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
#LI-KS1
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Edmonton; Winnipeg; Calgary
Workplace: hybrid
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Qualifications
5+ years of B2B sales experience within intrusion, CCTV or access control solutions
Great business sense
Deep understanding of industry standards, channels, and sectors
Technical competence with security products
Strong communication and presentation skills
Data-Driven sales approach: ready to work with CRM and analytics tools
Ability to travel per business needs & valid drivers licence
Positive attitude
Team-player
Availability to travel 1-2 weeks per month
Responsibilities:
Manage all aspects of engagements with existing and new customers for our company across Alberta, Saskatchewan and Manitoba
Follow up on new business opportunities and arrange meetings with business partners
Planning and preparing presentations to business partners and other interested parties
Establishing and maintaining relationships with dealers and alarm receiving centers (monitoring stations)
Communicate product features, benefits, and developments to business partners
Deliver product and commercial education and training in conjunction with business partners
Actively encourage the specification of systems to include Ajax Systems products and solutions
Work closely with branded product distribution partners to fulfill the business partners’ requirements
Assist with the development of market strategies for Ajax Systems products and solutions
Assist with the development of vertical markets/ strategies for Ajax Systems products and solutions
Actively support marketing events and attend exhibitions related to Ajax Systems products and solutions
Assist in the overall growth of the Ajax Systems brand
Provide management with feedback based on requirements of current and future Ajax Systems products and solutions
We offer:
Growth opportunities: Join a rapidly scaling organization with strong opportunities for both personal and professional development.
Innovative environment: Be part of a company that is a recognized leader in cutting-edge security solutions.
Competitive compensation: Attractive package including a base salary and performance-based bonus structure.
Impactful work: Play a key role in shaping the future of the global security industry.
Car allowance & fuel reimbursement provided.
Work equipment: Company-provided MacBook and iPhone.
Health insurance: 100% coverage for the employee and eligible family members.
Paid time off: 15 days annually.
Location: Clarksville, TN
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
We are seeking a qualified, innovative Production Engineer to join our growing organization. In this position, you will oversee and improve inspection machines in our Assembly Lines. Engineering aptitude, high attention to detail, and the ability to optimize processes for maximum efficiency are necessary skills for this role.
This position pays $63,000 annually
Responsibilities:
The Production Engineering Associate will be tasked with duties including, but not limited to:
Modify Equipment or Processes to maximize efficiency
Develop and draft new Inspection Processes
Prepare layouts for new process, select appropriate machinery, tools and equipment
Review and plan projects from concept review to installation and stabilization
Diagnose equipment breakdown and troubleshoot problems
Educate Employees on proper methods of machinery operation
Communicate with vendors to obtain materials and/or equipment needed to satisfy client's needs
Follow and adhere to all state, federal and company enforced safety rules
Qualifications/Skills:
0-2 years Experience
Bachelors of Electrical Engineering/Manufacturing Engineering/Engineering Technology
Knowledge of systems, robotics, tools, equipment, etc.
Microsoft Office (PowerPoint, Word, Excel)
Experience with CAD Software
Knowledge of Computer or Machine Learning Techniques to build models
Excellent communication skills, both verbally and written
Ability to maintain positive vendor and client relationships
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: București, Romania
Workplace: hybrid
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a highly driven and execution-focused Head of Operations to lead the day-to-day performance of our Live Casino business within PlayMatrix!
This role is responsible for running a tight, efficient, and scalable live casino operation—ensuring 24/7 delivery, optimizing costs, and maximizing studio revenues. You will own operational performance across studios, workforce, and service delivery, turning strategy into disciplined execution.
What You’ll Own:
Studio Efficiency & Cost Optimization
Optimize cost structures across studios, including staffing, scheduling, and resource allocation.
Closely monitor and improve key metrics such as:
Cost per table / per shift
Staffing ratios
Studio utilization
Identify inefficiencies and implement initiatives to reduce operational costs without impacting quality.
Maximize revenue generation from live casino studios through:
Table performance optimization
Capacity utilization
Market-specific adjustments
Operational Performance & Delivery
Drive operational discipline, consistency, and reliability in game delivery.
Ensure seamless 24/7 live casino operations across all studios and markets.
Lead incident management, escalation handling, and rapid resolution processes.
Maintain clear KPIs, SLAs, and performance tracking across all operational layers.
Compliance & Risk Management
Ensure full adherence to gaming regulations, licensing requirements, and internal policies.
Partner with Compliance and Legal teams on operational governance.
Maintain strong fraud prevention and risk control practices.
Scalability & Execution
Oversight of new studio launches and High level Technical understanding of what it takes to launch a new studio
Ensure operational readiness and smooth execution of growth initiatives.
What We’re Looking For:
8+ years of experience in operations, with strong exposure to high-volume, 24/7 environments.
Experience in live casino similar real-time operations is crucial.
Proven track record in cost optimization and operational efficiency.
Experience managing large, shift-based teams.
Strong operator mindset: structured, disciplined, and results-driven.
Highly analytical, with a focus on metrics, performance, and continuous improvement.
Ability to balance cost efficiency with quality and revenue outcomes.
Hands-on leader who can dive into operational details when needed.
Strong stakeholder management across Operations, Tech, Product, and Commercial teams.
Comfortable working in fast-paced, high-pressure environments.
Here's What We Offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Access to an Employee Assistance Program through TELUS Health.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
seniorLondon, England
Удалённо
South Africa; Philippines; Colombia; Mexico; Argentina; Brazil
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