Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Storage plays an essential role at Anthropic across research, development, product, and running the business. Our exabyte-scale, multi-cloud storage infrastructure underpins training, CI, sandboxing, inference, warehousing, and long-term data retention. Our storage needs are growing rapidly with Claude. To keep up, we're looking for engineers who have designed, secured, operated, scaled, governed, and optimized blob storage platforms at hyper-scale.
You'll join a welcoming, collaborative, high-trust, high-velocity team that is devoted to our users and Anthropic's mission. You'll bring deep experience, essential technical guidance, user-centric product sense, and hands-on significant contributions to help us evolve Anthropic's storage capabilities while absorbing increasing volume and complexity. You'll own high-stakes architectural decisions and deliverables to make stored data securely and speedily accessible across varying infrastructures and regions. You'll collaborate closely with other orgs to drive world-class security, usability, reliability, and capacity/cost efficiency: both for the data we store, and the ways we make it accessible to power a wide range of workflows.
You'll partner with research, training, infrastructure, business, and data teams to understand our storage needs and opportunities, today and in the future. You'll drive strategic investments that uplevel Anthropic's ability to ship safe, useful AI at speed.
Key Responsibilities
Shape the technical strategy and architecture for Anthropic's storage layers
Build strong relationships with our users and partner teams, and deep understanding of their access patterns and unique security, usability, and business requirements: everything from large-scale ML and training workloads, to financial data processing with strong controls
Partner closely with CSPs, networking, and datacenter teams on infrastructure primitives
Translate user needs into scalable, achievable system designs and drive alignment
Make principled tradeoffs across durability, availability, consistency, performance, security, and cost, and document the reasoning so other engineers and teams can build on it
Break large problems into deliverable milestones, and lead cross-functional teams to ship new capabilities safely at unprecedented speed
Work across backend stacks, abstraction layers, and clients to provide users with simple, consistent interfaces no matter where data lives
Plan and lead large migrations of critical workloads with user minimal disruption
Participate in and improve operations, including SLOs, observability, capacity planning, incident response, and on-call
Stay hands-on in code and production, including in the most critical and complex areas
Minimum Qualifications
Experience designing, building, and operating a large-scale distributed storage system in production, such as an object store, distributed file system, or block storage service.
Deep understanding of storage system fundamentals, including: Replication and erasure coding, consistency models, metadata management, durability, failure handling, high availability, access controls, identity models, security approaches, abstraction layers, network requirements, multi-region considerations
Experience serving as an owner, tech lead, or architect for a large, complex infrastructure system that orgs and customers depend on
Strong software engineering fundamentals and hands-on coding ability in at least one systems language, such as C++, Rust, Go, or Java
Experience operating and steering critical infrastructure at scale, including security, on-call, incident response, capacity planning, customer support, and cost efficiency
Strong written and verbal communication skills, with experience driving alignment on technical direction and user-facing across multiple orgs and stakeholders
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Sainte-Anne-de-Bellevue, Canada
Role overview:
Our client is seeking a
GNC
System Engineer
for design, integration, verification, and operational support of GNC subsystems for our current and next‑generation remote sensing and communications satellites. The role will require to design the complete subsystem, from algorithm development through hardware implementation, verification, and on‑orbit operation support. The role requires deep expertise in orbital dynamics, attitude‑determination & control, plus real‑time FSW definition and integration, and will work closely with subsystem and mission operations teams throughout the satellite life‑cycle.
Tasks summary:
Architecture Concept & Requirements
Derive GNC functional, performance, and safety requirements (pointing accuracy, slew rate, orbit‑maintenance ΔV, fault‑tolerance) from mission level requirements.
Produce System Requirements, Interface Control document (ICD), and Description Document.
Perform requirement management and maintain bidirectional traceability throughout the project lifecycle.
Modelling & Trade‑Study
Conduct trade studies on sensor suites and actuator families.
Perform high‑fidelity dynamics simulations (Matlab/Simulink, STK) to meet pointing requirements, maintain error budgets, control‑law stability, fuel consumption, and survivability margins.
Algorithm Development
Design and implement attitude‑determination algorithms and orbit‑determination solutions.
Develop control laws for 3‑axis stabilization, slew maneuvers, station keeping algorithms
Validate algorithms with Monte‑Carlo analysis, worst‑case scenarios, and support SIL/HIL testing on avionic test bench.
Cross‑Functional Coordination, Stakeholder & Program Interaction
Translate algorithms into FSW requirements running on real‑time operating systems.
Collaborate with the C&DH and FSW teams to implement TM/TC, schedulers and FDIR logic for GNC.
Present technical status, risk analyses, and trade‑study results to senior management.
Negotiate and maintain ICDs with subsystems.
Support B&P (Phase 0 & pre-phase A).
Hardware Selection & Design
Specify sensor and actuator hardware, perform interface definition (electrical, mechanical, thermal) and conduct trade on redundancy architectures.
Work with structures and thermal engineers to ensure proper mounting, thermal paths, and vibration survivability of GNC hardware aligning with payload requirements.
Review harness routing and power distribution for GNC electronics.
Integration & Verification (IVV)
Author Verification Plans, Test Matrices, and Validation Procedures for unit, subsystem, and spacecraft level GNC tests.
Lead functional tests: sensor calibration, actuator command‑response, closed‑loop attitude‑control on testbeds, and on‑orbit checkout sequences.
Conduct failure mode and effects analysis (FMEA), fault tree analysis (FTA), and reliability prediction.
Technical Leadership & Mentorship
Mentor, guide junior engineers and interns.
Act as technical liaison with customers, partners and external vendors
Act as Continuous Improvement stakeholder
Contribute to our client’s knowledge‑base, process enhancements, and standards.
Configuration, Documentation & Standards Management
Maintain GNC standards (sensor/actuator interface, filter design, control‑law documentation).
• Ensure all artefacts, analysis, software, deliverables and documentations are version controlled in PLM environment.
Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
Support Technology Road‑Mapping & Innovation
On‑Orbit & Operations Support
Support procedure developments (detumble, orbit‑maintenance, safe‑mode…etc.).
Provide real‑time GNC support during launch, early‑orbit checkout, and contingency events.
Analyse on‑orbit telemetry, update filter parameters, and generate performance reports.
• Support SOOH development and associated operator training.
Required Qualifications:
B.Sc. in Electrical Engineering, Aerospace or Physics, (M.Sc. preferred), focused on flight dynamics, control theory, or navigation with 10+ of GNC/AOCS experience on LEO/MEO/GEO platforms.
Orbital mechanics, attitude dynamics, and control‑law design (classical and modern optimal control).
Proficiency with navigation sensors and actuators.
Experience implementing real‑time filtering and control algorithms in embedded code
Strong understanding of aerospace system engineering fundamentals.
• Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
Experience with Confluence and JIRA.
• Demonstrated capability to efficiently work with little supervision.
• Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
• Demonstrate excellent written and verbal communications skills in English & French work environment.
Location: Paris, France
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time.
This is a full time role that can be held from our Paris Hub.
What you'll do at Figma:
Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
Manage inbound billing requests (such as processing renewals and changing payment term/method)
Close targeted outbound account renewals
Qualify and handle inbound sales requests
Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products
We’d love to hear from you if you have:
Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma
Strong technical aptitude with ability to learn new products, processes, and policies as we go
Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
Fluent in English and French languages
While it’s not required, it’s an added plus if you also have:
B2B SaaS experience
Customer-facing Sales/Support experience
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco; Germany; New York; The Netherlands
Workplace: Remote
ABOUT LANGFUSE
Langfuse is the open-source LLM engineering platform that helps teams build useful AI applications through tracing, evaluation, prompt management, datasets, and metrics. We are now part of ClickHouse. Like ClickHouse, Langfuse is open source, and we work in public: our product, docs, changelog, roadmap, and community discussions are visible to the developers and teams who use us. Langfuse is already one of the most widely adopted platforms in the category: trusted by 19 of the Fortune 50 and 63 of the Fortune 500, with 50M+ SDK installs per month, 6M+ Docker pulls, and 30k+ GitHub stars.
We are hiring a Head of Marketing for Langfuse.
This is a hands-on marketing leadership role for someone with deep experience in product marketing, developer marketing, and technical content. You will own how Langfuse shows up in the market, manage the Langfuse marketing team, and turn our current founder-led, product-led motion into a holistic marketing ecosystem.
The core of the role is still product marketing and developer trust: positioning, launches, category narrative, developer content, website, customer proof, lifecycle, funnel, sales enablement, and the way we explain Langfuse to technical users and technical buyers. At the same time, Langfuse now has access to ClickHouse's global go-to-market engine. You will be the person who makes those resources work for Langfuse without diluting the Langfuse voice.
WHAT YOU'LL DO:
- Own Langfuse marketing strategy and execution globally, with product marketing and developer content as the center of gravity.
- Manage and develop the Langfuse marketing team, including Product Marketing Engineering, Developer Advocacy, and Product Marketing content and resources.
- Define the operating model for Langfuse marketing: what sits in the Langfuse pod, what runs through ClickHouse shared teams, who owns what, and how we measure whether it is working.
- Build the marketing plan across positioning, launches, website narrative including product pages and conversion paths, customer proof, onboarding, lifecycle, funnel, sales collateral, campaigns, and events.
- Own the Langfuse category narrative: LLM observability, evals, prompt management, datasets, agent observability, self-hosting, and the broader LLM engineering workflow.
- Keep the developer motion strong: useful technical content, examples, cookbooks, docs-adjacent education, changelog, town halls, open-source communication, and high-trust product launches.
- Partner with ClickHouse demand generation and field marketing to make enterprise marketing systematic rather than ad hoc: webinars, workshops, regional events, conferences, paid campaigns, retargeting, and follow-up motions.
- Create the canonical Langfuse sales narrative and enablement system so ClickHouse AEs, SAs, field teams, and leadership can confidently explain Langfuse.
- Lead customer marketing and proof: case studies, technical stories, customer references, logo strategy, community stories, enterprise migration stories, and reusable sales narratives.
- Use data to run the function: unique visitors, signups, activation, revenue, product usage signals, campaign performance, attribution, event ROI, pipeline creation, pipeline acceleration, and qualitative user feedback.
WHAT YOU BRING ALONG:
- You have led product marketing, developer marketing, DevRel, growth, or demand gen marketing for a technical SaaS product.
- You have marketed to developers, infrastructure teams, AI teams, data teams, security teams, observability teams, or another highly technical audience.
- You are a strong product marketer at the core: positioning, narrative, launch strategy, competitive thinking, customer proof, sales enablement, and technical buyer messaging are natural territory for you.
- You write exceptionally well. You can make complex technical ideas clear without making them shallow.
- You are technical enough to use the product, understand the market, earn credibility with engineers, and spot vague or misleading marketing.
- You understand product-led growth and open-source funnels: activation, onboarding, conversion, lifecycle, self-serve adoption, usage signals, and sales-assisted expansion.
- You understand enterprise marketing enough to work with demand gen, field marketing, sales, solutions, and regional teams. You do not need to personally run every event or paid campaign, but you need to know what good looks like and how to make the system work.
- You can manage a small, high-talent team while remaining hands-on where the work needs senior judgment.
- You are comfortable building the function while the company is changing around you. Some work will be cleanly owned. Some work will require influence, coordination, and judgment across a larger organization.
- You already create content: blog posts, talks, product explainers, social posts, newsletters, videos, docs, demos, or open-source examples.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: New York, New York, United States
About the Role
iCapital is looking to hire a Compliance Assistant Vice President to join its Regulatory and Compliance team to lead the review and approval process for investor AML and KYC with a strong private fund focus. This role will be responsible for ensuring compliance with all AML and KYC regulatory requirements and generally assisting the Legal and Compliance teams with various compliance-focused tasks.
Responsibilities
Review of investor and client AML and KYC documentation, client communications, quarterly reporting and ongoing monitoring.
Perform third party reliance testing and monitoring.
Collaborate across various business lines on new initiatives, providing compliance guidance.
Conduct AML screening review and dispositions.
Assist in preparing for and responding to inquiries and audits.
Qualifications
5+ years of alternatives experience, preferably with both broker dealer and registered investment advisor experience
Strong knowledge of the Investment Company Act of 1940, Securities Act of 1933 and Cayman Islands Anti-Money Laundering Regulations
AML and KYC knowledge of regulatory requirements for private fund investors
Experience with AML screening resolution vendor tools (i.e. LexisNexis, Worldcheck, ComplyAdvantage)
Excellent verbal communication skills with the ability for personal interaction
Thrives in a fast-paced environment with a continuous learning mindset
Self-motivated with robust project management and process development skills
ACAMS certification is preferred
JD is a plus
Benefits
The base salary range for this role is $110,000 to $145,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
ABOUT THE ROLE
Today, our SMB sales motion is dialed in. The majority of new customers find us; they visit our website, start a trial, or request a walkthrough of the platform. We’ve built a process that converts these visitors into customers at an impressive rate.
Over the past year, our product has become increasingly competitive for support teams at larger companies (100-1,000 employees), but those prospects don’t always arrive on our site ready to engage. That’s where you come in.
This is a true outbound sales role, designed for a rep with world-class prospecting skills. You’ll have the opportunity to not only craft our outbound sales motion, but lead the charge competing (and winning) new upmarket customers at a higher ACV.
Please note: For this role, we are only able to hire in the United States.
In this role, you will
- Build and own your pipeline. We expect more than 75% of your opportunities to be self-sourced through target account campaigns, account-based targeting, referrals, events. Inbound will support you; it won't fill your calendar.
- Run full-cycle deals. You'll land the first meeting, run tailored product demos, build compelling business cases, manage commercial negotiations and seal the deal. You own the sales motion (with support from our amazing team).
- Build a playbook. What works for you becomes the baseline of our upmarket sales motion. You're the first person running it, and will work with GTM leadership to set our strategy for the future.
- Collaborate cross-functionally. You'll give Product direct feedback on requirements on what mid-market support teams need from us, partner with Marketing to launch targeted campaigns & and work in lockstep with RevOps to ensure our operational process is dialed in.
- Own numbers. You'll own and report on pipeline coverage, forecast accuracy, and progress to target with enough rigor that leadership can plan around it.
ABOUT YOU:
- You've sourced the majority of your own pipeline — 75% or more — and you can be specific about your strategy and results
- You have 8+ years in full-cycle B2B SaaS sales, working mid-market accounts at companies of roughly 250–1,000 employees.
- You're at home in a 3-6 month cycle, closing deals with with an average size of $25-$75K
- You have a real point of view on account selection and engagement strategy
- You are comfortable managing a modern GTM tech stack and AI solutions for prospect selection, automation, enrichment — you can build a system that works for you
- You use AI daily to improve your output, and you can point to specific examples where AI changed the speed, quality, and scale of what you delivered.
- You’re a problem solver, and possess a strong ability to identify customer business needs, multi-thread with key stakeholders and position relevant solutions effectively
- You are comfortable being the first of something. There's no mid-market playbook here yet, and you'd rather write one than inherit one.
Compensation for this role is $100K base salary. OTE is $200K.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Bogotá; Mexico; San José; Panama; Montevideo; Asunción; Lima; Santiago; Sucre; Quito
Workplace: remote
We are looking for an experienced Senior QA Engineer to own quality for our AI voice virtual agent. This role is for someone who is equally comfortable reasoning about a large language model's behavior and reading a SIP trace.
You should be interested in testing non-deterministic systems. A voice agent takes a live phone call, transcribes speech that may be accented or noisy, interprets intent, reasons over an LLM, generates a spoken reply, and decides whether to resolve the request or hand it to a human—all within a latency budget callers will notice. Nothing in that chain can be validated with a simple assertion of equality, so you will design the evaluation approach that makes it testable anyway.
You should also be interested in the underlying telephony. Testing this agent means placing real calls: provisioning SIP endpoints and softphones, driving calls programmatically, controlling media conditions, and distinguishing a model failure from a codec, jitter, or call-routing issue.
PLEASE SUBMIT CV IN ENGLISH.
ONLY ACCEPTING CANDIDATES FROM LATAM.
ADVANCED SPOKEN ENGLISH IS REQUIRED.
Responsibilities
Embed fully within a Scrum team
, participating in all ceremonies and maintaining associated artifacts.
Own the end-to-end test strategy
for the AI voice virtual agent across the LLM, speech, and telephony layers.
Design test scenarios for complex conversational behavior
, including multi-turn dialogues, interruptions and barge-in, ambiguous or incomplete input, out-of-scope requests, human escalation/transfer, and failure recovery.
Build and maintain an evaluation framework for non-deterministic output
, leveraging golden datasets, semantic/rubric-based assertions, and automated regression detection for prompt, model, or retrieval changes.
Adversarially test the agent
against hallucinations, incorrect grounding, guardrail bypasses, prompt injections, and unauthorized disclosure of customer data.
Prepare and provision SIP devices
, endpoints, and call scenarios to automate call origination end-to-end.
Diagnose failures across the entire stack
, isolating issues down to the LLM, ASR (speech recognition), TTS (text-to-speech), media path, or call routing layer.
Extend automated coverage
and integrate test suites into the CI/CD pipeline to serve as release gates.
Define and track core quality metrics
, including task completion, containment, intent accuracy, transcription accuracy, response latency, and escalation correctness.
Maintain documented test coverage in the TMS
with full traceability to business requirements.
Communicate and escalate quality risks
to stakeholders backed by data and evidence.
Requirements:
5+ years in QA
, with recent hands-on ownership of a complex, integrated product.
Practical experience testing SIP/VoIP systems
, including call flows, SIP signaling, media handling, softphones, or SIP trunking, with the ability to troubleshoot using SIP traces or packet captures.
Demonstrated creativity in test design
(live scenario design will be a core part of the interview process and heavily weighted).
Proficiency in Python
, sufficient to independently build and maintain automation frameworks.
Experience testing non-deterministic or probabilistic systems
, with a clear approach to designing assertions for variable outputs.
Strong analytical skills
, including the ability to define quality metrics, justify their calculation, and use data to back release decisions.
Hands-on experience with formal TMS tools and Jira
.
Professional fluency in English
(spoken and written), with reliable overlap with US Eastern business hours.
We use the following technologies:
Python with pytest
for test automation.
Playwright
for browser and WebRTC-based call driving.
JsSIP / WebRTC
for programmatic call origination and media control.
SIP softphones and devices
for manual and exploratory testing.
Allure TestOps
as our TMS, linking automated runs to documented test cases.
Jira
for project management and issue tracking.
Jenkins & GitHub Actions
for CI/CD pipelines.
Grafana
for quality and delivery metrics.
LLM APIs and evaluation tooling
— currently in active development, and we are open to any effective approach.
Pluses:
Direct experience testing LLM-based or conversational AI products
, including evaluation frameworks and LLM-as-a-judge approaches.
Familiarity with speech technologies
, including ASR/transcription accuracy measurement (WER), TTS quality assessment, endpointing, and silence detection.
Experience with RAG or retrieval-grounded systems
, specifically in evaluating grounding correctness and context retrieval.
WebRTC and media-layer testing experience
, including codec behavior and performance degradation under jitter or packet loss.
Background in testing IVR, contact center, or conversational IVR platforms.
Multilingual testing capabilities
, with emphasis on Spanish/English code-switching.
Literacy in prompt engineering
, sufficient to analyze system prompts and identify potential failure modes
We are pleased to offer:
Remote work opportunity!
B2B Employment ($, gross).
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program: get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking a Staff Security Engineer to serve as a technical anchor for our security function. This role is critical for leading technical design reviews and ensuring our security posture scales alongside our rapid customer growth. You will be responsible for defining the security standards that protect sensitive healthcare data, ensuring our systems are resilient against evolving threats while maintaining high engineering velocity.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do:
Lead technical security design: Own the technical design and review process for security-critical systems, ensuring all new features meet Garner's high standards for data protection and resilience
Master complex domains: Maintain and apply a mastery of one or more technical security domains (e.g., Cloud Security, AppSec, or Data) to solve the most complex business and technical challenges
Course-correct technical direction: Identify when technical paths are inefficient or insufficient and proactively redirect efforts to capture higher ROI for the firm
Architect automated defenses: Create and implement advanced tools and automation that increase the efficacy of security monitoring and incident response
Translate ambiguity into execution: Take broad, complex security objectives and break them down into well-defined deliverables and architectural requirements for the broader engineering team
Mentor through technical rigor: Raise the bar for the engineering function by providing high-level feedback during code and design reviews, fostering a culture of security-first development
The ideal candidate has:
Exceptional Technical Judgment:
Proven ability to make high-stakes technical decisions that result in positive long-term outcomes for the company's security posture
Strategic Problem-Solving:
Effectively leverages context and data to analyze root causes and prioritize security initiatives that offer the greatest impact on risk reduction
Influential Stakeholder Management:
Builds strong relationships across the organization, conveying complex security risks in a clear and compelling manner to both technical and non-technical partners
Drive for Innovation:
Continuously identifies and implements creative solutions to pay down technical debt and improve the efficiency of our security infrastructure
Reliability Under Pressure:
Handles complex escalations and security incidents with discipline, ensuring rigorous analysis and comprehensive resolution without jumping to conclusions
A desire to be a part of a high-performing, mission-driven team
that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Technologies we use:
Python, Kubernetes, Snowflake, AWS, Terraform, Wiz, Cyberhaven, and more
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position is $258,000 - $310,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: United States; Canada (BC & ON only)
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We're looking for a Staff Product Designer to lead design across the Content and Localization teams on our Build pillar. You’ll help shape Source by Webflow https://webflow.com/blog/introducing-source-by-webflow, our new platform where marketing teams and agents build and optimize digital experiences together. Source is where the hard work of web marketing happens: scaling what works, driving impact with every iteration, and keeping brand and content consistent as teams and agents move at speed.
You'll own the Agentic CMS experience: a next-generation content layer that enables enterprise teams to manage content and deliver it across every site, channel, and AI agent they operate. This work spans the full content lifecycle, from authoring and governance to localization and publishing. This is a role for someone who thinks in systems, sweats the details, and gets excited about making complex content infrastructure feel simple — so marketers can move fast, agents can operate reliably, and every experience a brand ships stays coherent and on point.
ABOUT THE ROLE:
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $191,700 - $230,000
- Zone B: $180,000 - $216,000
- Zone C: $168,300 - $202,000
- Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada)
- 209,000 - 251,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for an existing vacancy
- Reporting to the Senior Director of Product Design
As a Staff Product Designer you’ll …
- Own the Agentic CMS experience end-to-end, from early discovery and UX strategy through prototyping, detailed execution, and making sure what we ship is great. Define how enterprise marketing teams author, organize, govern, and publish content across multiple sites and channels — and how that experience holds together as a coherent system, from the visual authoring surface to publishing workflows to localization.
- Design for both humans and agents. Build surfaces that work for marketing teams operating at scale and for AI agents querying and composing against structured content, with the right controls, transparency, and trust signals for each.
- Think in systems. The CMS touches nearly everything Webflow's enterprise customers do. Hold a coherent experience model across interconnected surfaces while making individual flows feel simple and obvious.
- Work upstream. Partner with PMs, engineers, and researchers to shape what gets built. Align on content models, API affordances, and product strategy before pixels get pushed.
- Raise the bar — in craft, process, and how you use AI to move faster without sacrificing quality. Present work to cross-functional partners and senior leaders, and bring a point of view on how the CMS connects to the broader Webflow platform.
ABOUT YOU:
Requirements:
- BA/BS degree or equivalent experience
- 7+ years of product design experience with a portfolio showing recent, substantive work navigating ambiguous problems within complex products. You know how to make something complex feel obvious to the people using it. Experience with content systems, multi-user workflows, and agentic experiences is especially relevant.
- Systems thinking at scale. You've designed for interconnected surfaces where decisions in one place ripple across others, and
- Comfort with technical depth. You can engage meaningfully with engineers on API design, data modeling, and content architecture to ensure design and systems decisions are aligned.
- Strong interaction and visual design craft, with fluency in AI-assisted workflows — prototyping in code, using AI tools to explore and communicate ideas faster, and comfort working where the line between design and production is increasingly blurry.
You’ll thrive as a Staff Product Designer if you:
- Can hold a long-horizon systems problem and still ship focused, high-quality work in the near term.
- Communicate with precision and can influence product strategy and present tradeoffs to senior stakeholders without losing the room.
- Combine strong craft with the humility to test your assumptions early and often.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Poland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Slovenia; Lithuania; South Africa; Czech Republic; Hungary; Mexico; Chile; Slovakia; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
The team
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Consumer Mobile team builds the Kraken app, the interface millions of people use to interact with their money. We work primarily in React Native, building products that make complex financial experiences intuitive, fast and trustworthy.
We're a product-minded engineering team. Our engineers don't just implement requirements: they work closely with Product and Design to understand the problem behind them, challenge assumptions, shape solutions and measure whether what we ship actually improves the experience for our clients.
The opportunity
- We're looking for a Senior React Native Engineer who thinks like a product builder.
- You'll work across engineering, product and design to turn real client problems into thoughtful mobile experiences, comfortable starting with an ambiguous problem rather than a perfectly defined specification.
- You'll own features end-to-end, from understanding the problem and shaping the solution through implementation, launch and iteration, using data and client feedback to drive improvements.
- You'll build high-quality experiences in React Native across a financial product where responsiveness, reliability and trust matter, whether improving product discovery, creating trading experiences, or simplifying journeys.
- You'll partner closely with Product and Design, contributing engineering perspectives early in the product-development process rather than waiting for finished requirements.
- You'll work with APIs and real-time data to create responsive, data-rich mobile experiences, making thoughtful decisions around state management, rendering, performance and architecture.
- You'll operate with the ownership and versatility of a product engineer, comfortable wearing multiple hats and moving between product problems and technical challenges.
- You'll help raise the product-engineering bar across Consumer Mobile through technical discussions, code reviews, collaboration and by demonstrating strong product ownership.
What you bring
- Strong React Native experience. You've built and shipped meaningful production applications using React Native and are comfortable making architectural and implementation decisions across a modern mobile codebase.
- A product-building mindset with strong product judgment. You start with the client problem rather than the ticket, understand what we're actually trying to solve, know when to challenge requirements or simplify solutions, and work with Product and Design to turn ambiguous requirements into strong engineering solutions.
- Evidence of product impact. You can explain not only what you've built, but why you built it and what happened afterwards. You're comfortable using metrics, experimentation and client behaviour to evaluate the impact of your work.
- End-to-end ownership. You're comfortable working across the lifecycle of a feature: discovery, technical design, implementation, launch, measurement and iteration.
- Comfort with data-rich applications. You've worked with APIs and dynamic or real-time data and understand the engineering considerations involved in turning that data into responsive client experiences.
- Close collaboration with Product and Design. You enjoy working directly with designers and product managers, see building great products as a shared responsibility, and communicate effectively in written and verbal English across a globally distributed team.
- Versatility and AI proficiency. You're comfortable moving beyond a narrowly defined engineering remit, use AI tools (Cursor, Copilot, Claude, etc.) thoughtfully to move faster while retaining ownership of engineering decisions and quality, and thrive in environments where you wear multiple hats.
- A track record of taking loosely defined product problems and turning them into features or products that delivered measurable client impact.
Nice to have
- Experience building products in fintech, trading, crypto, payments or another financial technology environment.
- An understanding of how trading, investing or financial products work and an interest in the problems our clients are trying to solve.
- Experience with real-time or streaming data and building interfaces where information changes rapidly.
- Experience working across both mobile and web, bringing valuable perspective from broader frontend or product-engineering work.
- Experience in a startup or small-to-medium-sized technology company where engineers work closely with Product and Design.
- Native mobile experience in Swift or Kotlin and an understanding of when dropping below the React Native layer is the right engineering decision.
- Experience improving application performance, responsiveness and reliability across a range of mobile devices.
- A background in taking loosely defined product problems and turning them into products or features with measurable client impact.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: San Francisco
Workplace: Hybrid
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Sales Development Representatives generate top of funnel pipeline at Attio, running outbound campaigns and progressing prospects who've dropped out of the funnel, working closely with our Account Executive team to move qualified opportunities forward. This role is foundational to pipeline generation and one of the clearest paths into broader GTM roles at Attio over time.
WHAT YOU'LL DO
- Run targeted, multi-channel outbound campaigns to generate net-new opportunities
- Progress prospects who dropped out of the funnel, turning stalled interest back into pipeline
- Coordinate with AEs to schedule meetings, share calendar context, and communicate early stage discovery
- Work cross functionally with Marketing and RevOps to improve targeting and process over time
- Own your outreach and prospect experience from first touch through AE handoff
- Partner with sales leadership to develop efficient lead funnel processes using Attio
WHAT WE'RE LOOKING FOR
- We are particularly interested in hearing from candidates with:
- A track record of owning outcomes and following through on commitments
- A habit of grounding decisions in evidence and reasoning, particularly when prioritizing across competing demands
- A genuine track record of seeking out feedback and acting on it
- Communication that adapts to different audiences
WHAT THE HIRING PROCESS LOOKS LIKE
- Talent Introduction (~30 minutes)
- Hiring Manager Interview (~30 minutes)
- Take-Home Exercise
- Take-Home Review with your Hiring Manager
- Meet the Team: Two focused conversations with key stakeholders
- Executive Leadership Conversation
- Offer
Location: Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role: Network Engineer / Sr. Network Engineer
Nebius is an AI-centric purpose-built for intensive GPU using company. As our global footprint accelerates toward multiple gigawatts of capacity, we are establishing our regional network engineering presence in the Asia-Pacific region.
We are looking for a hands-on, high-autonomy
Network Engineer / Senior Network Engineer
to drive the build-out, connectivity, and continuous production operations of our regional data centers, PoPs, and transport fabrics across APAC, with connectivity to EU/the US region and IP transit/PNI services.
In this role, you will be the boots-on-the-ground technical authority in the region. You will bridge low-level physical bringing-up with modern CLOS fabrics, collaborating closely with our core engineering teams in the EU (Amsterdam HQ) and the US within a global follow-the-sun operational model.
This position is fully remote within the APAC region (preferred hubs: Singapore, India), with periodic domestic/regional site visits and occasional sync trips to our engineering headquarters in Amsterdam.
Your Responsibilities Will Include:
End-to-End Infrastructure Ownership:
Take complete operational and deployment ownership of the network stack across APAC sites—ranging from Day-0 Out-of-Band (OOB) part of network as seed , console setups, and management L2 switches to high-scale leaf-spine frontend fabrics (EVPN/VXLAN) 400g/800g/1,6T ready and regional DCI/Backbone boundaries (BGP/MPLS/SRv6).
High-Autonomy Site Bring-up & Operations:
Act independently to triage, debug, and deliver connectivity in fast-moving, greenfield colocation environments. Make sound architectural and operational calls on short notice when counter parts oversight is offline.
Global Collaboration & Follow-the-Sun Alignment:
Partner tightly with core architecture, backbone, and platform teams in the EU and US. Own regional operational handoffs, participate in global on-call rotations, and conduct changes in coordinated regional maintenance windows.
Team Scaling & Knowledge Offloading:
As the APAC team expands, actively onboard new engineers, write rigorous runbooks, and offload operational pipelines to incoming peers to keep the team scalable.
Dynamic Execution:
Operate effectively in a high-velocity environment where quarterly business priorities, cluster locations, and deployment schedules adjust dynamically to customer demand.
We Expect You to Have:
Proven Production Routing & Switching Depth:
Solid hands-on experience operating Service Provider or Scale Data Center networks. Deep working knowledge of BGP, IS-IS (or OSPF), EVPN/VXLAN, SR-MPLS/SRv6, ECMP load balancing, and L3VPN architectures.
CLOS Fabric & L2–L4 Diagnostics:
Strong diagnostic instincts in multi-tier Clos fabrics. Practical mastery of TCP/IP, IPv4/IPv6 dual-stack environments, packet analysis (tcpdump, Wireshark), interface error rates, and QoS queue behavior.
Full-Stack Network Mindset:
Comfort with the entire operational pipeline: you are equally willing to console into an unconfigured management switch/OOB router at an unpolished greenfield site and tune BGP policy on multi-terabit edge borders (Juniper preferred, or relevant cisco/nokia).
Vendor Agility:
Practical configuration and troubleshooting experience across modern network operating systems (Juniper Junos, Cisco IOS-XR, Arista EOS, or NVIDIA/Cumulus).
Startup Agility & Timezone Flexibility:
Proven ability to self-direct, prioritize backlogs under ambiguous requirements, and maintain effective working overlap with European (CEST) and US (EST/PST) teams when critical milestones hit.
Communication:
Professional working proficiency in English, with the ability to document complex systems clearly and communicate concisely under Sev-1 pressure.
It Will Be an Added Bonus If You Have:
Practical scripting and network programmability skills (Python or Go, Git, NetBox, telemetry pipelines).
Practical exposure to high-performance AI networking: RoCEv2 (PFC, ECN/DCQCN, MCR) fabrics.
Experience interfacing directly with regional APAC telecom carriers, dark fiber providers, subsea consortiums, and local Internet Exchanges (e.g., Equinix IX, JPIX, SGIX).
Familiarity with Linux networking fundamentals, bridge-domains, and host-routed container networking (BGP-to-the-host).
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Pune, India
Workplace: Hybrid
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior Go Developer to design and develop high-performance, secure, and reliable software components for enterprise-scale data collection and processing systems. You'll be building software that runs across Windows and macOS, processes high-frequency events, securely buffers and transmits data, and integrates with cloud-based data platforms — with production-grade engineering practices throughout.
WHAT YOU'LL DO
- Design, develop, and maintain high-performance applications and background services in Go, following clean architecture and production-grade engineering practices.
- Build multi-threaded and concurrent processing components using goroutines, channels, synchronization primitives, worker pools, and efficient memory-management techniques.
- Develop reliable event collection, processing, batching, compression, serialization, and transmission mechanisms for high-volume telemetry and event data.
- Implement robust local persistence and encrypted buffering — supporting offline operation, checkpointing, retry queues, recovery, and protection against data loss.
- Develop secure integrations with cloud platforms and data services using REST APIs, HTTPS, SDKs, and other integration mechanisms.
- Implement enterprise-grade authentication and security mechanisms, including RSA key-pair authentication, JWT/OAuth, TLS, certificate validation, encryption, and secure credential handling.
- Design resilient distributed-client behavior — idempotency, duplicate prevention, exponential-backoff retries, acknowledgement handling, failure recovery, rate limiting, and network resilience.
- Develop efficient data-processing capabilities across formats such as JSON, Parquet, and Protocol Buffers.
- Optimize applications for CPU, memory, disk I/O, network utilization, startup time, and long-running stability using Go profiling and diagnostic tools.
- Develop and support cross-platform software for Windows and macOS, including interaction with OS APIs, system services, file systems, networking, and OS-native security facilities.
- Build comprehensive unit, integration, performance, stress, resilience, and security tests.
- Implement production-grade logging, metrics, health monitoring, diagnostics, and telemetry — ensuring sensitive information is never exposed through operational logs.
- Contribute to application packaging, versioning, configuration management, automated deployment, upgrade, rollback, and enterprise software-distribution strategies.
- Provide senior-level technical leadership through architecture discussions, design reviews, code reviews, troubleshooting, and mentoring.
REQUIRED SKILLS & EXPERIENCE
- 7+ years of software development experience with strong hands-on expertise in Golang.
- Advanced knowledge of Go concurrency — goroutines, channels, mutexes, contexts, synchronization, and worker-pool patterns.
- Strong understanding of data structures, algorithms, memory management, and performance optimization.
- Experience building long-running services, agents, system utilities, telemetry applications, or distributed client applications.
- Strong experience with REST APIs, HTTPS, TLS, JSON, authentication, and secure API integration.
- Experience implementing RSA/public-key cryptography, JWT/OAuth, certificate-based authentication, and secure credential management.
- Experience with local persistence, caching, queueing, batching, compression, retry, and failure-recovery patterns.
- Knowledge of Parquet or similar columnar/binary data formats and high-volume data-processing patterns.
- Strong experience with unit testing, integration testing, mocking, profiling, debugging, and performance testing in Go.
- Good understanding of CI/CD, Git, code-quality tooling, dependency management, vulnerability scanning, and secure SDLC practices.
PREFERRED QUALIFICATIONS
- Experience with Snowflake or comparable cloud data platforms and cloud SDK integration.
- Experience with Windows and/or macOS system programming, enterprise endpoint software, or large-scale telemetry systems.
- Familiarity with C/C++ or .NET interoperability, Windows APIs, macOS APIs, or OS-level encryption and key stores.
- Experience with MSI/MSIX packaging and enterprise device-management platforms.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: EMEA; United States; Ireland; United Kingdom; Spain; Brazil; Canada; Mexico
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: Fully remote. To create the best experience for you and to meet our business needs, this role requires you to be based within the EMEA or AMER regions.
You’ll join Oyster as a Senior AI Solutions Engineer: Go-to-Market, reporting to the AI Director and partnering closely with GTM leadership.
Your mandate goes beyond automating individual tasks. You’ll help make Sales, Marketing, Customer Success, Partnerships, and Revenue Operations AI native. This means rethinking how people work with AI, where agents can take on operational work, and where human judgement creates the most value to build a more effective AI enabled GTM organization.
You’ll be part of a connected group of Senior AI Solutions Engineers transforming different departments across Oyster. Together, you’ll establish shared standards, reuse successful approaches, and ensure Oyster’s AI transformation is coordinated rather than siloed.
This is a senior, hands on role. You’ll independently identify high value opportunities, decide where AI should and should not be used, and lead complex solutions from discovery through adoption and measurable business impact.
CORE RESPONSIBILITIES
Make GTM AI native
Reimagine how GTM teams work with AI. Move teams from manually operating tools and workflows toward humans orchestrating AI powered ways of working, with human judgement where it matters.
Shape the AI roadmap
Partner with GTM leaders to identify, prioritize, and frame high impact transformation opportunities.
Lead solutions from start to finish
Own complex initiatives from an ambiguous problem through design, build, deployment, adoption, and improvement.
Build best in class AI agents and solutions
Design, build, test, and continuously improve reliable AI agents, agentic workflows, automations, and integrations using LLMs, orchestration platforms, APIs, tools, and enterprise data sources.
Apply sound judgement
Balance value, feasibility, risk, data quality, maintainability, and human oversight. Recognize when AI is not the right solution.
Drive AI adoption and self sufficiency
Partner with GTM leaders, managers, and champions to embed AI into everyday work. Help teams move beyond consuming AI outputs toward confidently creating reusable prompts, workflows, and AI powered ways of working.
Own solutions beyond launch
Measure adoption, quality, reliability, and business impact after release. Continuously improve solutions based on real usage and outcomes rather than treating launch as completion.
Connect the organization and raise capability
Build trust with GTM leadership, share reusable patterns with AI Solutions Engineers supporting other departments, mentor colleagues, and help teams develop the skills and confidence to operate effectively in an AI enabled environment.
MINIMUM REQUIREMENTS
- 3+ years of hands on AI and automation experience, supported by broader experience delivering complex solutions in GTM Engineering, Solutions Engineering, Revenue Operations, systems integration, or a related field.
- A track record of redesigning workflows or operating models, rather than only automating isolated tasks.
- Experience independently leading complex, cross functional initiatives from an ambiguous problem to measurable business impact.
- Strong automation capability using tools such as n8n, Zapier, Make, or comparable orchestration technologies.
- Strong hands on experience designing, building, deploying, and improving production AI agents and agentic workflows using LLMs, APIs, tools, and enterprise data.
- Strong understanding of B2B GTM operations across Sales, Marketing, Customer Success, Partnerships, and Revenue Operations.
- Experience integrating business systems through APIs, webhooks, and authentication mechanisms.
- Strong judgement about where AI can create value, where processes need deeper redesign, and where automation should not be used.
- Ability to influence functional leaders, challenge assumptions constructively, and align technical and nontechnical stakeholders.
- A track record of mentoring others, sharing expertise, and raising standards across a team.
BONUS EXPERIENCE
- Experience with Salesforce, HubSpot, Gong, Clay, or similar GTM platforms.
- JavaScript, Python, or SQL experience.
- Familiarity with RAG, MCP, AI evaluation, observability, governance, or security controls.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Lithuania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: Romania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
As WHOOP continues to scale, North America remains our largest and most strategically important commercial market. The AVP, Sales — North America will be responsible for accelerating growth, expanding distribution, strengthening strategic partnerships, and building the commercial organization required to take WHOOP to the next level.
The AVP, Sales — North America is responsible for leading the sales and distribution strategy for WHOOP across the United States and Canada.
This leader will own the North American commercial plan across retail, wholesale, strategic accounts, and other third-party channels, with a clear focus on driving profitable revenue growth and membership acquisition.
The role requires a leader who can operate at both the strategic and tactical level: setting the commercial vision, developing executive relationships with our most important partners, negotiating major opportunities, and ensuring outstanding execution in stores and across channels.
The successful candidate will be a builder; someone who can scale a high-performing organization, create new growth engines, and continuously raise the standard for commercial execution.
RESPONSIBILITIES:
NORTH AMERICA COMMERCIAL STRATEGY
- Develop and execute the North America sales strategy and annual operating plan for WHOOP.
- Own regional sales targets, forecasts, channel strategy, and commercial performance.
- Identify and prioritize the largest opportunities to increase distribution, market share, and membership acquisition.
- Balance near-term revenue delivery with long-term category development and brand building.
- Partner with the WHOOP leadership team to shape the broader WHOOP commercial strategy.
RETAIL & DISTRIBUTION
- Lead the strategy to expand the WHOOP presence across national, regional, specialty, sporting goods, electronics, and other relevant retail channels.
- Build a distribution network that makes WHOOP increasingly accessible to mainstream consumers while protecting its premium positioning.
- Develop channel strategies that maximize productivity rather than simply maximizing doors.
- Establish standards for merchandising, retail execution, product demonstration, inventory availability, and member acquisition.
- Identify opportunities to create new retail experiences and points of presence.
- Continuously evaluate distribution gaps relative to competitors.
STRATEGIC ACCOUNTS
- Build and maintain C-suite and senior executive relationships with the most important WHOOP retail and strategic partners.
- Lead negotiations for major commercial agreements, launches, exclusives, promotions, and strategic partnerships.
- Establish joint business plans with key accounts and hold partners accountable for agreed growth objectives.
- Develop relationships that go beyond transactional selling to create long-term strategic value for both WHOOP and its partners.
- Represent WHOOP externally with major customers, partners, and industry stakeholders.
SALES PERFORMANCE & COMMERCIAL EXCELLENCE
- Deliver the North American sales target.
- Be accountable for sell-in, sell-through, inventory productivity, revenue, and membership acquisition.
- Establish rigorous sales forecasting, pipeline management, and performance-management processes.
- Develop channel-level economics and ensure commercial decisions are grounded in contribution margin and lifetime value.
- Establish clear targets and KPIs for the sales organization and individual account teams.
- Identify and address performance gaps quickly.
- Build a culture of data-driven decision making and operational excellence.
GO-TO-MARKET & LAUNCH EXCELLENCE
- Partner with Marketing, Product, Operations, and Finance to deliver major product and membership launches.
- Develop channel-specific launch strategies that maximize awareness, distribution, availability, and conversion.
- Ensure sales organizations and retail partners are fully prepared for launches.
- Establish best practices for retail training, merchandising, demos, sampling, and consumer education.
- Ensure WHOOP maintains a consistent and premium brand experience across all channels.
TEAM LEADERSHIP
- Build and lead a high-performing North American sales organization.
- Define the appropriate organizational structure across key accounts, retail, channel development, sales operations, and strategic partnerships.
- Recruit, develop, and retain exceptional commercial talent.
- Establish a culture of high standards, accountability, urgency, and collaboration.
- Ensure the organization remains highly connected to global WHOOP commercial and functional teams.
CROSS-FUNCTIONAL LEADERSHIP
- Partner closely with Marketing, Growth, Finance, Operations, Supply Chain, Product, Membership, and Customer Experience.
- Create a single North American commercial plan across functions.
- Ensure sales priorities are aligned with company-wide strategic objectives.
- Bring market, consumer, competitive, and retailer insights into global decision-making.
- Act as the voice of the North American customer and retail ecosystem within WHOOP.
QUALIFICATIONS:
REQUIRED
- 15+ years of experience in sales, commercial leadership, or general management within consumer technology, consumer electronics, wearables, fitness, health technology, or another relevant premium consumer category.
- 8+ years leading large-scale sales or commercial organizations.
- Proven track record of delivering significant revenue growth in North America.
- Deep experience with national retail, specialty retail, wholesale, and/or omnichannel businesses.
- Demonstrated success negotiating and managing relationships with major US retailers.
- Strong understanding of both physical retail and e-commerce.
- Experience building and scaling high-performing sales organizations.
- Strong financial acumen and experience managing forecasts, budgets, and commercial economics.
- Demonstrated ability to operate effectively with C-suite executives, both internally and externally.
- Exceptional communication, negotiation, and influencing skills.
- Willingness to travel regularly.
PREFERRED
- Experience scaling a premium consumer technology or connected-device brand.
- Experience with subscription, membership, or recurring revenue businesses.
- Experience taking a consumer technology product from enthusiast adoption toward mainstream adoption.
- Experience working across both DTC and third-party channels.
- Passion for health, fitness, human performance, and technology.
- Experience in a high-growth, entrepreneurial environment.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $180,000 - $245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Задачи:
— Вести техническую клиентскую поддержку: диагностика проблем, сбор контекста, приоритизация и сопровождение запросов до полного решения.
— Настроить процессы Customer Support: Service Desk, категории обращений, SLA, маршрутизацию, шаблоны ответов и метрики качества.
— Создавать и поддерживать базу знаний: инструкции, FAQ и сценарии для разных типов пользователей.
— Настраивать low / no-code интеграции и автоматизации: связки почты, мессенджеров, CRM, Service Desk и других инструментов.
— Искать возможности для автоматизации процессов поддержки с помощью AI-инструментов.
— Проводить онбординг новых клиентов и сопровождать их в работе с продуктом.
— Работать с командами продукта и разработки: оформлять bug-репорты, воспроизводить проблемы, собирать обратную связь и улучшать пользовательский опыт.
Требования:
— Опыт работы в Customer Support, Technical Support, Customer Success или смежной роли от 2 лет.
— Опыт работы с Service Desk системами (Omnidesk, Jira Service Management, Intercom или аналогами).
— Понимание процессов поддержки, SLA и ключевых метрик (FRT, TTR, CSAT, FCR).
— Опыт взаимодействия с командой разработки и составления структурированных bug-репортов.
— Умение объяснять технические вопросы простым языком.
— Самостоятельность, высокий уровень ответственности и желание строить процессы практически с нуля.
— Английский язык — от Upper-Intermediate.
— Будет плюсом опыт использования AI-инструментов, а также low / no-code платформ (n8n, Make, Zapier и др.) для автоматизации процессов поддержки.
Условия:
— full-time
— Оформление: ГПХ (после ИС возможен переход на ТК)
— Динамичная среда и быстрые итерации.
— Возможность построить Customer Support практически с нуля и влиять на развитие процессов.
— Высокая автономность и ориентация на результат.
— Взаимодействие с сильной командой инженеров, продуктовых специалистов и экспертов в области медицины.
УдалённоГеография найма не уточнена
Sainte-Anne-de-Bellevue, Canada
Paris, France
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УдалённоheadSan Francisco; Germany; New York; The Netherlands
New York, New York, United States
УдалённоmiddleUnited States
УдалённоseniorONLY ACCEPTING CANDIDATES FROM LATAM
УдалённоГеография найма не уточнена
УдалённоUnited States; Canada (BC & ON only)
УдалённоseniorPoland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Slovenia; Lithuania; South Africa; Czech Republic; Hungary; Mexico; Chile; Slovakia; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Singapore; Startup Agility & Timezone Flexibility:; Proven ability to self-direct, prioritize backlogs under ambiguous requirements, and maintain effective working overlap with European (CEST) and US (EST/PST) teams when critical milestones hit