Location: Malta
The Wow
We are looking for an experienced DevOps Engineer to join our growing engineering team. As the DevOps Engineer Team Leader, you will be responsible for building, deploying, and continuously monitoring software projects using CI tools. You will also create and maintain infrastructure as code using Ansible and Terraform. In this role, you will have the opportunity to keep up to date with the latest technologies in the field and drive their adoption within the organization. Additionally, you will play a key role in helping to transform our organization towards an engineering culture.
Key Responsibilities
Lead and manage a team of DevOps engineers
Build, deploy, and continuously monitor software projects using CI tools
Create and maintain infrastructure as code using Ansible and Terraform
Keep up to date with the latest technologies in the field and drive their adoption within the organization
Help to transform the organization towards an engineering culture
Provide technical guidance and mentorship to team members
Collaborate with cross-functional teams to ensure the successful delivery of software projects
Requirements
5+ years of experience as a DevOps engineer
3+ years of experience leading and managing a team
Strong experience with CI/CD tools such as Jenkins, GitLab, or CircleCI
Proficiency with Ansible/Terraform for infrastructure as code
Experience with cloud infrastructure (e.g. AWS, GCP, Azure)
Nice to Have
Experience within the online gaming or iGaming industry.
Knowledge of security best practices and DevSecOps principles.
Experience managing high-availability, distributed systems.
Familiarity with GitOps workflows and modern cloud-native architectures.
Challenge accepted?
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: Brazil
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
Brazil and LATAM are among our fastest-growing markets globally, and we’re looking for a highly motivated Events Marketer to lead planning and execution of impactful events across Brazil and the broader LATAM region, as part of our Brazil- and LATAM-focused GTM motion. Your work will deepen ElevenLabs’ presence, drive brand awareness, and generate high-quality pipeline in partnership with our Brazil GM and regional GTM teams.
You’ll own the full lifecycle of in-person owned events, third-party tech conferences, executive dinners, workshops, webinars, sponsorships, and strategic partnerships. You’ll adapt and localize successful global playbooks while identifying new, high-impact opportunities unique to the Brazilian and wider LATAM markets.
IN THIS ROLE, YOU WILL:
- Develop and execute event plans aligned with business objectives across São Paulo, Rio de Janeiro, and key markets in Brazil and LATAM
- Organise third-party conferences, owned branded events, and strategic dinners with key customers and prospects across Brazil and LATAM
- Collaborate cross-functionally with sales, marketing, and GTM teams for seamless execution
- Create compelling event messaging that resonates with Brazilian and LATAM business audiences
- Manage event budgets and timelines end to end
- Analyze event performance and provide recommendations for future improvements
- Build and maintain relationships with sponsors, partners, and vendors across Brazil and LATAM
WHAT YOU BRING:
- 5+ years events experience, with at least three in tech event marketing
- Native Portuguese speaker, English fluency required (Spanish a plus)
- Deep knowledge of the Brazilian and LATAM tech ecosystems and key industry events, including events in São Paulo and beyond
- Experience working with Brazilian and LATAM event agencies and production partners
LOCATION
This role is remote within Brazil. Preferred to be based in São Paulo.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Albany, NY
Workplace: Hybrid
Please note that this is a hybrid position based in New York, with travel required for industry events and customer meetings.
While we welcome all applications, this role does not offer relocation assistance. We encourage applications from candidates who are local to New York State or are able to relocate independently.
ABOUT ROCKET SCIENCE GROUP
Rocket Science Group is a games-industry company built around four specialist studios: Atomic Theory, Terminal Velocity, Multiplay and Space Rangers. We help studios and publishers build, launch and run their games, from co-development and platform engineering to game server hosting. Our new Firehouse office in Schenectady is the home of our growing presence in North America.
THE ROLE:
We're looking for a hunter. This role is about opening new doors: finding, engaging and winning new customers for RSG, with Multiplay at the core of what you sell. You'll own your pipeline from first outreach to signed deal, working closely with our studio teams to shape solutions that customers actually need.
We care more about who you are than what your resume says. We don't hire for a title or a number of years. We hire for hunger.
This role is open to mid or senior level, please see below for more expectations on these levels.
WHAT YOU'LL DO:
- Hunt new logos: build and work your own pipeline of new customers, mainly for Multiplay's game server hosting and related services
- Run high-volume, high-quality outbound prospecting every day, across LinkedIn, email, phone and events
- Run discovery conversations that uncover what a prospect really needs, then bring in the right RSG experts to shape the solution
- Drive deals from first contact to close, including proposals, pricing conversations and negotiation
- Keep HubSpot clean and current, so your pipeline and activity are always visible
- Represent RSG at industry events and in the communities where our customers spend time
WHAT WE VALUE:
- Hunter Mentality: You have the drive, curiosity and nerve to open conversations with people you don’t know, and you get energy from winning new accounts against the odds.
- Intrinsic Motivation: You do the work because you want to be great at it, not because someone is watching.
- Experience: Ideally, you’ve trained in a true hunter sales environment, where you thrived or learned a lot. New customers won or pipeline you built yourself is a strong plus. If you’re earlier in your career and have the hunger, we’ll train you.
- Resilience: You’re curious and coachable, and comfortable hearing no and coming back sharper.
- Communication: You’re a clear, confident communicator who builds trust quickly with technical and commercial buyers alike.
THREE LEVELS, THREE SETS OF EXPECTATIONS
We're hiring at junior, mid or senior level. The hunter mentality is the same at every level; what we expect you to bring grows with it.
Intermediate Business Development Manager
- Has taken a first step in an industry relevant to RSG
- Shows signs of commercial success in a hunter role: new customers won, pipeline you built yourself
- Ready to run your own deals with light support
Senior Business Development Manager
- Relevant experience in our core industry, games; experience in game hosting is a definite plus
- Brings a relevant network that RSG cannot reach or isn't reaching today
- Fully understands what RSG and its studios do, and can sell across them
- A true self-starter and a born hunter who builds pipeline without being told
YOU MAY ALSO HAVE:
- Affinity with the games industry: you play, you follow it, or you've sold into it
- Affinity with industries outside games, such as media, entertainment, simulation or enterprise tech
- Experience selling technical services, infrastructure, cloud or software development
- Knowledge of HubSpot
WHAT WE CAN OFFER:
- Hybrid Working Arrangement: The chance to build something new from our new Schenectady office as we grow in North America.
- Competitive Salary, Commission and Benefits Package: Your health and wellbeing is important to us, so we offer a variety of benefits including:
- Competitive commission package
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan with Employer Matching
- Annual Leave, Plus 9 Paid Holidays and Winter Break Office Closure
- Strong Portfolio: A portfolio of strong studios and well-known reference customers to sell with.
- Annual Research Credit: We always encourage personal growth, so we provide all of our team members with an annual credit to further enhance your skills!
- Professional Development: We offer biannual reviews, as well as opportunities to collaborate across disciplines, internal tech talks, and the chance to learn from specialists with backgrounds from across the games and software development industries.
- Work-Life Balance: We really believe that home life comes first and we promote a flexible working environment. And as an added bonus: We don’t crunch!
- Office Perks: In addition to everything above, we also provide:
- Weekly Team Lunches (plus Snacks!)
- Fully Equipped Team Lounge, Including our Favorite Consoles and Games
- And, most importantly, a supportive and creative working environment made up of talented and friendly people, as well as the opportunity to work on some pretty cool games and projects – if we do say so ourselves!
A Friendly Note from the Recruitment Team:
Let us do the work for you: Even if your profile isn't an exact match for all of the qualifications listed above, we still want you to apply. Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities.
Rocket Science is an equal opportunity employer and is committed to providing a worry-free workplace void of discrimination or harassment. Rocket Scientists are expected to foster and champion an environment in which everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.
Rocket Science does not accept unsolicited résumés from recruiters, employment agencies, or staffing firms.
The salary for this role is typically within the range of $60,000-$105,000/year. Please note that this range includes multiple levels of experience and actual pay will ultimately be contingent upon a variety of factors, including your own combination of experience, skills, and qualifications.
#li-hybrid
Location: Albany, NY
Please note that this is a hybrid position based in New York, with travel required for industry events and customer meetings.
While we welcome all applications, this role does not offer relocation assistance. We encourage applications from candidates who are local to New York State or are able to relocate independently.
ABOUT ROCKET SCIENCE GROUP
Rocket Science Group is a games-industry company built around four specialist studios: Atomic Theory, Terminal Velocity, Multiplay and Space Rangers. We help studios and publishers build, launch and run their games, from co-development and platform engineering to game server hosting. Our new Firehouse office in Schenectady is the home of our growing presence in North America.
THE ROLE:
We're looking for a hunter. This role is about opening new doors: finding, engaging and winning new customers for RSG, with Multiplay at the core of what you sell. You'll own your pipeline from first outreach to signed deal, working closely with our studio teams to shape solutions that customers actually need.
We care more about who you are than what your resume says. We don't hire for a title or a number of years. We hire for hunger.
WHAT YOU'LL DO:
- Hunt new logos: build and work your own pipeline of new customers, mainly for Multiplay's game server hosting and related services
- Run high-volume, high-quality outbound prospecting every day, across LinkedIn, email, phone and events
- Run discovery conversations that uncover what a prospect really needs, then bring in the right RSG experts to shape the solution
- Drive deals from first contact to close, including proposals, pricing conversations and negotiation
- Keep HubSpot clean and current, so your pipeline and activity are always visible
- Represent RSG at industry events and in the communities where our customers spend time
WHAT WE VALUE:
- Hunter Mentality: You have the drive, curiosity and nerve to open conversations with people you don’t know, and you get energy from winning new accounts against the odds.
- Intrinsic Motivation: You do the work because you want to be great at it, not because someone is watching.
- Experience: Ideally, you’ve trained in a true hunter sales environment, where you thrived or learned a lot. New customers won or pipeline you built yourself is a strong plus. If you’re earlier in your career and have the hunger, we’ll train you.
- Resilience: You’re curious and coachable, and comfortable hearing no and coming back sharper.
- Communication: You’re a clear, confident communicator who builds trust quickly with technical and commercial buyers alike.
WHAT YOU WILL HAVE:
- Relevant experience in our core industry, games; experience in game hosting is a definite plus
- Brings a relevant network that RSG cannot reach or isn't reaching today
- Fully understands what RSG and its studios do, and can sell across them
- A true self-starter and a born hunter who builds pipeline without being told
YOU MAY ALSO HAVE:
- Affinity with the games industry: you play, you follow it, or you've sold into it
- Affinity with industries outside games, such as media, entertainment, simulation or enterprise tech
- Experience selling technical services, infrastructure, cloud or software development
- Knowledge of HubSpot
WHAT WE CAN OFFER:
- Hybrid Working Arrangement: The chance to build something new from our new Schenectady office as we grow in North America.
- Competitive Salary, Commission and Benefits Package: Your health and wellbeing is important to us, so we offer a variety of benefits including:
- Competitive commission package
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan with Employer Matching
- Annual Leave, Plus 9 Paid Holidays and Winter Break Office Closure
- Strong Portfolio: A portfolio of strong studios and well-known reference customers to sell with.
- Annual Research Credit: We always encourage personal growth, so we provide all of our team members with an annual credit to further enhance your skills!
- Professional Development: We offer biannual reviews, as well as opportunities to collaborate across disciplines, internal tech talks, and the chance to learn from specialists with backgrounds from across the games and software development industries.
- Work-Life Balance: We really believe that home life comes first and we promote a flexible working environment. And as an added bonus: We don’t crunch!
- Office Perks: In addition to everything above, we also provide:
- Weekly Team Lunches (plus Snacks!)
- Fully Equipped Team Lounge, Including our Favorite Consoles and Games
- And, most importantly, a supportive and creative working environment made up of talented and friendly people, as well as the opportunity to work on some pretty cool games and projects – if we do say so ourselves!
A Friendly Note from the Recruitment Team:
Let us do the work for you: Even if your profile isn't an exact match for all of the qualifications listed above, we still want you to apply. Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities.
Rocket Science is an equal opportunity employer and is committed to providing a worry-free workplace void of discrimination or harassment. Rocket Scientists are expected to foster and champion an environment in which everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.
Rocket Science does not accept unsolicited résumés from recruiters, employment agencies, or staffing firms.
The salary for this role is typically within the range of $105,000-$140,000/year. Please note that this range includes multiple levels of experience and actual pay will ultimately be contingent upon a variety of factors, including your own combination of experience, skills, and qualifications.
#li-hybrid
We are looking for an experienced Project Manager to join our development team and manage residential projects through the full lifecycle — from concept and planning to construction and handover.
🌸Define and own the product vision, strategy, and roadmap for Partner Marketing capabilities within the Partner Portal and unified partner console; 🌸Own and continuously optimize the end-to-end partner marketing journey, from campaign discovery and planning through content creation, execution, engagement, measurement, and optimization;
Location: Berlin
Workplace: OnSite
About Peec AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
About the role
We’re looking for a Customer Support Manager / Customer Success Manager to help ensure every Peec AI customer has an exceptional experience using our platform. You’ll be the first point of contact for users, answering questions, solving problems, and helping customers get the most value from Peec AI. In this role, you’ll work closely with customers, product, and engineering teams to improve support, shape onboarding, and help scale our customer experience as we grow. It’s a great opportunity for someone early in their career who enjoys helping people, learning quickly, and taking ownership in a fast-moving startup environment.
What you’ll do
- Be the first point of contact for our customers: answering questions, sharing advice, solving problems, and keeping satisfaction sky-high
- Co-own our Product Documentation and Help Center and prepare drafts, screenshots & GIFs
- Jump on calls with leading brands and agencies, ensuring they feel supported, heard, and championed across our product and engineering teams
- Act as the voice of the customer, providing actionable feedback to marketing, sales, and product
- Onboarding new colleagues to our support processes and helping them with day-to-day questions
- Help design and scale our CX process - from improving our help center to optimizing our AI assistant and support workflows to make your own life easier every day
- Support the launch of customer initiatives like events, webinars, and AMA sessions to engage and grow our user community
What we’re looking for
- 2+ years of Customer Success or Support experience, ideally at a fast-growing SaaS startup
- Familiarity with help desk systems and other support tools such as Intercom, Zendesk or Plain
- A self-driven, AI-native problem-solver who knows how to get shit done
- Clear and warm communication skills - whether over email, chat, or live calls
- English and German language fluency
Bonus Points
- Exposure to customer support automation & reporting
- Basic SEO/GEO skills and first touchpoints with tools in that space
- Experience working in a high-growth, venture-backed startup environment
What we offer
- Exciting and challenging work with real impact and ownership at one of Europe’s fastest-growing Series A startups
- Regular team events and offsites
- Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside
- Paid Meal and Uber rides home when working late
- One of the most beautiful office spaces and work environments in Berlin
Ищем Lead Product Manager для запуска нового направления Marketplace & Services. Задача - создать транзакционный сервис, позволяющий пользователям через диалог с AI находить, сравнивать и бронировать услуги: путешествия, отели, мероприятия и другие предложения.
Location: Tel Aviv, Israel
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The
Legal Counsel
provides senior, practical, risk-based legal counsel at the intersection of cybersecurity,
Artificial Intelligence,
cloud
compute and
services,
physical security, supply chain
and
technology oriented
regulatory compliance.
The
counsel
will
work closely with Security
teams to support their efforts to address the needs of
t
he
c
ompany
's various
business
units
, and
enable
the attainment of the company's
business and product objectives while protecting the company from obligations that are unclear, disproportionate, operationally unachievable, or inconsistent with the company’s security posture. The role is expected to lead cross-functional initiatives, not only respond to individual legal requests.
Your responsibilities will include
Security
terms
in c
ustomer contracts
Review, draft, and negotiate cybersecurity,
physical security
compliance
, ,
supply chain
and resilience provisions in customer
documents
, including MSAs, DPAs, security addenda, order forms, and related schedules.
Advise on security-control commitments, audit and assessment rights, incident-notification
obligations
.
penetration
testing, business continuity, data retention and deletion, subcontractors, cloud services, and allocation of liability.
Translate technical controls and architecture into clear, supportable contractual language without overstating capabilities or creating unbounded obligations.
Advise Product and Engineering on customer-driven requirements and translate recurring negotiations into scalable product, policy, and commercial positions.
Support Sales and Customer Success with timely, commercially pragmatic guidance during strategic and high-value transactions.
Certifications, audits, and external assurance
Provide legal support for security certifications, attestations, and assurance programs, such as ISO 27001, SOC 2, PCI DSS, or other frameworks relevant to the company.
Review certification scope, statements, evidence-sharing terms, management representations, auditor engagement terms, confidentiality obligations, and external communications.
Help ensure that customer-facing descriptions of certifications and controls are accurate, current, and do not imply broader coverage than the underlying assessment supports.
Partner with Security and Compliance on remediation plans, audit findings, regulator or customer inquiries, and the controlled disclosure of reports and evidence.
Security governance, regulatory advice, and risk
Managing
DORA, NIS2, CRA
frameworks, serving as principal point of contact
with
authorit
ies in this respect.
Monitor and interpret cybersecurity, operational resilience digital-services, and technology requirements applicable to the company’s products, services, customers, and geographic footprint.
Assist in supporting physical security units
A
ssist the company GRC to a
dvise on security policies, standards, risk acceptance, third-party risk, cloud governance, secure development practices, vulnerability disclosure, and responsible use of emerging technologies, including AI where applicable.
Participate in security and product governance forums and provide legal input to material risk decisions, secure development practices, control exceptions, product launches, vendor onboarding, and significant architecture or service changes.
Incident readiness and response
Support preparation and maintenance of cyber-incident response plans, notification matrices, decision logs, tabletop exercises, and external communication protocols.
Operations
and enablement
Assessment and adoption
of reference
to specific legislation and regimes.
Develop playbooks, clause libraries, decision trees, intake forms, templates, and training that enable consistent handling of security-related legal work.
Define service levels and prioritization rules with Legal and Security; track volume, cycle time, recurring negotiation themes, exceptions, and material commitments.
Deliver practical training to Security, Sales, Product, Engineering, Procurement, and Customer Success teams.
Recommend process and tooling improvements that reduce manual work while maintaining appropriate legal and security review.
We expect you to have
Law degree and admission to practice, or equivalent professional legal qualification in a relevant jurisdiction.
5+
years of relevant legal experience, including significant in-house responsibility for technology, cybersecurity, cloud services, product counseling, commercial contracts, or regulated products.
Demonstrated progression into a senior counsel, legal director, or comparable leadership role with ownership of complex, business-critical matters.
Demonstrated experience negotiating customer security and data-protection terms and advising Security, Product, Engineering, and executive stakeholders.
Working knowledge of common security and assurance frameworks and the ability to understand technical concepts sufficiently to assess legal and contractual implications.
Strong judgment, concise drafting, executive communication, strategic project management, and the ability to prioritize multiple time-sensitive matters in a commercial environment.
High integrity and discretion when handling privileged, confidential, security-sensitive, or incident-related information.
It will be an added bonus if you have:
Senior in-house experience with a SaaS, cloud, cybersecurity, enterprise technology, or other business-to-business technology company.
Experience supporting security certifications, external audits, trust centers, public-sector customers, or highly regulated customers.
Experience
with global cybersecurity and resilience regimes and with coordinating advice across multiple jurisdictions.
Experience building scalable legal intake, contract playbooks, knowledge bases, workflow automation, or legal-operations programs.
Prior work involving cyber affairs, government, defense, international or regional legal matters, or other high-stakes regulated environments.
An advanced degree or formal specialization in international law, technology law, cybersecurity, privacy, or a related discipline.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: United States
Are you a health professional considering a career change?
Are you motivated by performance, accountability, and the challenge of building something within a defined territory?
If you have an allied health background — Physical Therapy, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career.
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Manager Role
This is a
FIELD SALES role
with defined territory ownership.
While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory.
Location & Residency Requirements
Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live.
Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date.
Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory
No relocation reimbursement is offered
.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Travel & Field Expectations
Approximately 50% travel, primarily regional.
Frequent day travel by car, with occasional overnight stays depending on territory.
Limited air travel may be required based on geography (all work-related travel is reimbursed)
Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up.
Reliable personal vehicle required (all work-related mileage is reimbursed).
Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews.
Qualifications & Experience
Background in allied health or performance (PT, ATC, S&C, Exercise Science, or similar)
New graduates welcome; preferred candidates have 2+ years of field experience
Strong communication skills across in-person, virtual, and written formats
Comfort with cold prospecting (drop-ins, calls, emails)
Confidence engaging with professionals at all levels (students to executives)
Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools
Prior field sales experience is considered
only
if aligned with clinical background and having sold within subscription-based sales models
Who Succeeds in This Role
The strongest BDMs at VALD share two defining traits:
Lifelong learners
— curious, coachable, and driven to improve their craft.
GRIT
— able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success.
This role is well suited for:
Health professionals seeking a career change into sales
Early-career BDMs
Mid-career sales professionals with relevant clinical and industry background
Key Responsibilities
Own and manage a defined sales territory across performance and health verticals
Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities
Conduct in-person and virtual product demonstrations & oversee client trials
Work full-cycle sales opportunities in partnership with Contracts and Client Success
Achieve monthly and quarterly quota targets based on quantity of systems sold
Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus)
Represent VALD professionally at conferences, events, and industry meetings
Compensation & Benefits
Commission and on-target bonus structure
Home office setup or co-working allowance offered
Full VALD equipment demo kit, iPad, and a work computer
Monthly expense reimbursement
Monthly fitness and wellness allowance
Medical, vision, dental insurance, and 401(k)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement.
We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MARKETING OPS IS ONE OF ALAN'S HIGHEST-LEVERAGE FUNCTIONS.
It sits at the intersection of marketing strategy, data, and technology — turning systems into growth engines and ensuring every touchpoint with prospects and members is timely, relevant, and scalable.
Alan is growing fast across France, Belgium, Spain, and Canada. But today we're leaving value on the table. On the prospect side, we drive more traffic but can't convert it properly: no scoring, no intelligent routing, no nurturing that adapts to buying intent. On the member side, messaging is one of our primary touchpoints for engagement, retention, and trust — yet nobody operates it strategically. Personalization stays shallow, communication pressure goes unmonitored, and shipping a message often means filing an engineering ticket.
We need Marketing Ops leaders who can architect scalable systems, operate them strategically, and progressively embed AI into workflows — to raise quality, reduce manual execution, and unlock growth without scaling headcount linearly.
⭐️ THE MARKETING OPS JOB ⭐️
We are hiring two Marketing Operations Managers, each embedded in a different crew:
- Growth Infrastructure — focused on prospect acquisition: building a unified lead engine that captures, scores, routes, and nurtures across all channels
- Product Platform — focused on member lifecycle messaging: operating Alan's messaging stack as a scalable service across 1.7M+ profiles
Both roles share the same DNA: strong marketing ops fundamentals, data fluency, a product mindset, and the ability to be both hands-on and strategic. Crew placement will be determined based on the candidate's experience, interests, and fit during the hiring process.
Why is this role interesting?
- Speed: marketing, product, and sales teams ship campaigns and messages confidently — Marketing Ops turns bottlenecks into force multipliers across every crew
- Trust: clean data, governed attributes, proper segmentation, and enforced rules mean the right person gets the right message at the right time
- Scale: as we grow to millions of members across multiple countries, we need operators who keep our platforms clean and the user experience protected — without scaling headcount linearly
- AI at the frontier: this isn't a maintenance role — you'll identify high-priority use cases for AI agents, train and refine them to a senior marketer's quality bar, and drive real adoption
What will you do with us?
You'll be a partnership with marketers — not a service desk. You'll partner closely with engineers, data, designers, and cross-functional stakeholders (PMMs, sales, growth, product) within a PM-Tech duo crew model.
Regardless of crew, you will own a core set of capabilities:
- Marketing Automation & CRM: own and optimize our marketing stack (Customer.io http://Customer.io, CRM integrations); build automations that enable marketers to launch campaigns independently, at scale, across all geos
- Data Model & Governance: maintain CRM data quality, attribute/event design, and database hygiene as a sustained practice
- Segmentation & Lifecycle Design: design and maintain lifecycle stages, segmentation logic, routing rules, and re-engagement flows across multiple audiences and geos
- Nurturing Infrastructure: own the nurturing stack and campaign processes; make launches autonomous and compliant
- AI-First Operations: identify, build, and refine AI agents for email copywriting, lead scoring, next-best-action recommendations, and content generation — making marketers AI-powered, not replacing them
- Performance Monitoring: track the full funnel from first touchpoint to conversion; identify leakage and prioritize from data
- Documentation & Enablement: create playbooks, train teams on tools and processes, reduce the marginal cost of new campaigns
Then, depending on your crew:
Growth Infrastructure — you'll build a unified lead engine (no more tool-by-tool silos), design lead scoring and routing models, crack multi-channel activation (email, WhatsApp, Voice AI), build AI agents that pre-qualify and enrich leads, and maintain a live feedback loop with BDRs, AEs, and Inbound Sales.
Product Platform — you'll operate Customer.io http://Customer.io and back-end triggered emails as one governed system, monitor communication pressure and enforce channel rules, define and enforce recipient lifecycle paths, drive 100% Design Studio adoption, and co-own outbound messaging strategy with PMMs and product teams.
By your first year, we'll know it worked when:
- At least one AI agent is in production on a key use case (email nurturing, lead categorization, content generation), with a second scoped or live, and adoption is real
- Any marketer or product Alaner can launch a campaign or ship a message without bottlenecking through ops or engineering
- CRM data model, attributes, and segments are properly owned, documented, and clean — the data we see is data we can act on
- Every contact has a documented path through our messaging — segmentation is sharp, messaging is relevant, and pressure is monitored
- Marketing's contribution to acquisition and engagement is visible and quantifiable, from first touch to conversion
⭐️ IS IT YOU WE ARE LOOKING FOR? ⭐️
You'll be a great fit for this opportunity if you:
- Have 5+ years in Marketing operations, growth ops, CRM ops, lifecycle marketing, or lead generation in a tech environment (B2B, B2C, or B2B2C)
- Have hands-on experience managing marketing automation platforms at scale (Customer.io http://Customer.io, Braze, Iterable, HubSpot, Marketo, Pardot, Salesforce, or equivalent)
- Have a strong understanding of CRM data models — attribute/event design and data hygiene as a sustained practice
- Can frame and implement processes for lead scoring, nurturing, segmentation, and personalization
- Have a product knack: you can define what's not working, identify what to build next, and see problems as opportunities to bring more value
- Bring data fluency and analytical rigor: you read platform and campaign data, surface anomalies, and draw business insights
- Can be both hands-on and think strategically — you drive the big picture while staying close to execution
- Have strong stakeholder management skills — you'll partner daily with engineering, product, sales, and marketing teams
- Can manage multiple projects simultaneously in a fast-moving environment
- Communicate with excellent written and spoken English
- Are impact-driven with a strong bias towards improving processes
For this opportunity, we are aiming to hire within the C0-D level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Lyon, Marseille, Nantes, Biarritz, Annecy, Brussels, Madrid or Barcelona.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
Important note: we hire people not roles.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Belgrade
We are looking for a
Data Security Architect
to join our
Technical Data Protection
team.
The
Technical Data Protection
team is responsible for building and continuously improving Plata’s company-wide data security framework. We focus on protecting sensitive information throughout its entire lifecycle by implementing secure data architectures, access controls, encryption, masking, tokenisation, data loss prevention, and monitoring solutions across the organization.
As a
Data Security Architect
, you will define and develop the company's target data security architecture, establishing consistent protection standards across products, data warehouses, cloud platforms, internal systems, and integrations. You'll collaborate closely with Data Engineering, Product, Architecture, Infrastructure, Information Security, Legal, Privacy, and Compliance teams to design scalable security solutions, strengthen data protection practices, and ensure sensitive information remains secure across all environments.
Challenges that await you:
Designing the company-wide target architecture for protecting sensitive, confidential, personal, financial, and payment data.
Defining security requirements and controls for the complete data lifecycle - collection, transmission, processing, storage, analytics, sharing, archiving, and deletion.
Working closely with DWH, Data Engineering, and Analytics teams to embed security controls into data platforms, pipelines, models, and integrations.
Identifying critical data assets, repositories, data flows, trust boundaries, and potential exposure points.
Establishing and improving the company’s data classification, labelling, ownership, and handling model.
Defining architectural requirements for encryption, key management, tokenisation, masking, anonymisation, pseudonymisation, and secrets protection.
Designing access control principles for data platforms, including least privilege, segregation of duties, role-based access control, and periodic access reviews.
Defining security requirements for databases, data lakes, data warehouses, object storage, backups, APIs, analytical tools, and data exchange mechanisms.
Performing data security risk assessments and threat modelling for new systems, products, integrations, and major architectural changes.
Developing reusable security patterns, reference architectures, standards, and technical requirements for teams working with data.
Defining the target architecture and coverage requirements for DLP, data discovery, data access monitoring, and other data protection technologies.
Supporting regulatory and contractual requirements related to personal, financial, payment, and other regulated data.
Building a long-term data security roadmap based on identified risks, business priorities, and regulatory requirements.
Supporting security reviews and providing architectural sign-off for solutions that process critical or sensitive data.
Defining data security metrics and helping measure control coverage, effectiveness, and maturity across the company.
Providing technical guidance to the Data Security Engineer and other teams implementing data protection controls.
Our technology stack:
Data Platforms & Storage
Cloud data warehouses and data lakes.
Relational and NoSQL databases.
Object storage and backup platforms.
ETL/ELT pipelines, analytical platforms, and data integration services.
Snowflake, PostgreSQL, Amazon Aurora, Amazon S3, and related technologies.
Cloud & Infrastructure
AWS and cloud-native security services.
Kubernetes and Docker.
IAM, OIDC/SAML SSO, and RBAC.
Key management, secrets management, and encryption technologies.
Security & Monitoring
Data Loss Prevention solutions.
Data discovery and classification technologies.
SIEM and security monitoring platforms.
Data access and audit logs.
Jira Service Management and GitLab.
What makes you a great fit:
3+ years of experience in Information Security, including hands-on experience with data security architecture or cloud security architecture.
Strong understanding of data security principles and the complete data lifecycle.
Experience designing security controls for DWH, databases, data lakes, cloud storage, data pipelines, APIs, and analytical platforms.
Good understanding of data classification, access control, encryption, key management, masking, tokenisation, anonymisation, and DLP.
Experience conducting architecture reviews, risk assessments, and threat modelling.
Understanding of privacy, financial sector, and data protection requirements.
Ability to translate security and regulatory requirements into practical technical controls.
Ability to work effectively with Data Engineering, DWH, Architecture, Infrastructure, Product, Legal, Privacy, and Compliance teams.
Strong analytical thinking and the ability to work with complex data flows and distributed environments.
Clear written and verbal communication skills.
English B2+ for working with documentation and international teams.
Your bonus skills:
Experience in fintech, banking, payments, or another highly regulated industry.
Experience with Snowflake, AWS, PostgreSQL, or other modern data platforms.
Knowledge of PCI DSS and privacy regulations applicable to personal and financial data.
Experience implementing enterprise data classification or data security governance programs.
Understanding of data mesh, zero trust, and security-by-design principles.
Experience with Data Security Posture Management or Cloud Data Security solutions.
Relevant certifications in cloud, security architecture, privacy, or data protection.
Our ways of working
:
Innovative Spirit
: a commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits
:
Relocation support
to one of our hubs — Georgia, Cyprus, Kazakstan — with assistance for the employee and their family
Flexible work
from one of our offices or remote
Healthcare Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation Policy:
Annual leave and paid sick leave as per applicable policies
Location: United States (Remote)
Workplace: Remote
ROLE SUMMARY
We’re seeking a Staff Product Designer to shape the user experience for Nexus, Temporal’s cross-namespace connectivity capabilities. You’ll make complex distributed-system concepts understandable and approachable for developers and operators, designing coherent experiences across product surfaces, workflows, and supporting documentation. This role combines strong UI and interaction design with systems thinking, product strategy, and close partnership across Product, Engineering, and Developer Experience.
WHAT YOU’LL DO
- Lead the end-to-end design direction for Nexus experiences, from early problem framing through detailed interaction design, validation, and delivery.
- Turn complex concepts such as cross-namespace connectivity, workflow communication, configuration, and operational visibility into clear, intuitive user experiences.
- Partner with Product and Engineering to define user problems, explore solutions, clarify requirements, and make thoughtful tradeoffs across usability, reliability, scalability, and technical constraints.
- Design cohesive experiences across Temporal Cloud interfaces, developer-facing workflows, APIs, and other surfaces that help users understand and adopt Nexus.
- Create high-fidelity designs, prototypes, and interaction models that communicate behavior across happy paths, edge cases, errors, permissions, and recovery scenarios.
- Establish reusable patterns and contribute to design-system evolution so Nexus experiences feel consistent, accessible, and scalable across Temporal products.
- Represent user needs in roadmap and architecture discussions, using research, usability testing, customer feedback, and product data to guide decisions.
- Raise the quality of product design across the organization through critique, mentorship, and clear design rationale.
WHAT YOU’LL BRING
- Significant experience leading product design for complex technical products, developer tools, infrastructure, SaaS, or workflow-oriented applications.
- Strong interaction and visual design skills, with a portfolio showing thoughtful information architecture, complex workflows, prototypes, and shipped product experiences.
- Ability to make sophisticated technical concepts understandable without oversimplifying the underlying user needs or system behavior.
- Experience partnering closely with Product and Engineering on ambiguous, cross-functional problems from discovery through implementation.
- Strong systems thinking and attention to detail across states, permissions, configuration, failure modes, accessibility, and operational context.
- Clear communication skills and the ability to influence product direction through customer insight, design rationale, and collaborative decision-making.
- Remote-first availability in the United States or Canada, with the ability to participate in occasional in-person immersion sessions and team offsites. This role has no on-call requirement.
NICE TO HAVE
- Experience designing products for distributed systems, workflow orchestration, cloud infrastructure, APIs, or developer platforms.
- Familiarity with Temporal, durable execution, cross-service workflows, or related developer concepts.
- Experience designing for both technical builders and the operators responsible for reliability, governance, and troubleshooting.
- Familiarity with accessibility standards, responsive design, and design-system practices for complex web applications.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Responsibilities:
— Define and own product strategy across Distru ERP, Distru Commerce, Order Agent, Distru Analytics, and the AI product suite with accountability for revenue and growth.
— Lead the AI product suite development including unified data layer, agent builder, workflow builder, MCP, and headless experience.
— Evangelize AI vision internally and externally, identifying product-market fit and new market opportunities.
— Grow the product team from 4 to 8+ members, structuring it to serve existing ERP and Commerce customers and build new AI-first product lines.
— Manage the product timeline as the company's source of truth for shipping schedules.
— Implement AI-first product processes for planning, specification, design, and shipping.
— Collaborate closely with CEO, VP of Engineering, Head of Sales, Head of Go-to-Market, and product team.
— Own product hiring pipeline, set hiring standards, manage and coach the product team including performance management.
— Set PRD standards, review PRDs, designs, mockups, and lead adoption of AI-first product processes.
— Establish operating cadence with engineering, defining clear ownership between product and engineering.
— Work with GTM on launches, feature enablement, AI-forward content, and maintain high-quality MCP, API docs, and knowledge base.
— Run feedback loops from customers, CS, and Sales, build key customer relationships, and track feature adoption company-wide.
Requirements:
— 10+ years in product management with at least 4 years leading product teams.
— Proven product leadership including building and running product organizations, hiring, coaching, and making tough personnel decisions.
— Experience shipping AI product lines such as MCPs, Agent Builders, Workflows, Copilots in production.
— Deep technical knowledge of modern SaaS and AI stacks including infrastructure, data, AI models, full-stack development, and production concerns like reliability and observability.
— Outcome-oriented with ability to measure product decisions by revenue impact.
— Hands-on approach including writing PRDs and working closely with engineers.
— Strong AI fluency: building with AI tools, setting AI-first processes, evaluating AI workflows with observability and feedback loops.
— Experience in ERP, accounting, cannabis, or supply chain software is a strong plus.
— Experience leading product at a B2B SaaS company at a similar stage.
— Founder experience is a plus.
Benefits:
— Fully remote position across 4 continents.
— Competitive salary range $250,000 - $400,000 per year depending on experience and skills.
— Equity included.
— Employee-friendly option terms with a 10-year exercise window after 2 years.
— 18 days PTO plus 11 holidays (sick days excluded).
— Medical, dental, vision, and 401(k) for US employees.
— Access to best AI tools and a generous AI stipend.
— Yearly in-person team offsites.
— Company-wide AI growth initiatives including classes, workshops, demo days, and hackathons.
Interview process includes application questions about AI experience, leadership interview, AI product-market fit discussion, co-building session, technical leadership interview, take-home assignment, team meetings, and references.
For full details and benefits visit distru.com/careers.
• Анализ защищенности и поиск уязвимостей в сетевых устройствах и компонентах. • Анализ двоичного кода с целью поиска ошибок реализации, уязвимостей и/или восстановления логики работы программ (reverse engineering).
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London, UK
About the department
The Customer Support Team resolves complex issues and answers technical inquiries across various channels, supporting users from individual bloggers to global enterprises. At Cloudflare, Technical Account Managers (TAMs) provide high-level support, ensuring a seamless customer experience. As the eyes and ears of the company, TAMs relay customer feedback to drive service improvements and future product development.
What you'll do
The Technical Account Manager (TAM) owns the post-contract support experience for Cloudflare’s top Enterprise customers, ensuring smooth operations and resolving technical challenges. As the primary technical contact, the TAM manages support interactions, escalations, and proactively advocates for customer needs. Collaborating with Customer Support and Account teams, they provide recommendations aligned with customer roadmaps and technical requirements.
Success in this role requires strong customer service, leadership, and problem-solving skills, along with a solid understanding of Layer 3 and 4 networking. TAMs specializing in Network Services work closely with customers to optimize their Cloudflare configurations and address key support needs.
Responsibilities
Serve as primary technical support contact.
Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase.
Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership.
Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities.
Have a holistic and dynamic view of customer’s environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements.
Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews.
Ability to travel up to 25% of the time.
Ability to work one weekend every quarter.
Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer.
Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours.
Understand client sentiment, own internal and customer facing escalations, and provide product support.
Ensure support tickets are solved in a timely manner.
Maintain and expand working technical knowledge of Cloudflare products.
Single threaded owner of technical support issues, working with backend teams as needed.
Work with global TAM’s to ensure coverage on critical issues.
Ensure rapid Incident response.
Assist with preparing and communicating CSRs and formal documentation for incidents and major issues.
Examples of desirable skills, knowledge and experience
Understanding of networking and routing protocols (BGP, OSPF, IPSec, GRE, etc).
Experience in security products and technologies (e.g Firewall, IPS, DDoS).
Experience in system integration and multi-vendor environments & data center deployments.
Basic troubleshooting skills (e.g. traceroute, WireShark, dig, cURL, etc.) towards identifying and escalating to the necessary teams to drive towards a solution.
Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities.
Have the business acumen of working with Fortune 500 companies and their leadership team.
Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works.
Passionate about Cloudflare products, helping customers, and building strong relationships across organizations.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Intellias
Meet your recruiter
Stephen Palmer
stephen.palmer@intellias.com
https://www.linkedin.com...
Vacancy details
Management
Delivery Manager
Delivery Director
Bulgaria, Croatia, Poland, Portugal, Spain, Ukraine
Remote
APPLY NOW
REFER A FRIEND
For 21 years Intellias has been developing top-tier digital solutions for the world’s leading companies, keeping them in line with the latest technology trends. Become a member of the global Intellias team to manage the development of innovations for the future!
What project we have for you
As the Delivery Director at Intellias, you will oversee the delivery of complex software engineering projects for our clients. You will be a crucial member of our leadership team, working closely with key clients, project managers, engineers, and other stakeholders to ensure we provide best-in-class service.
What you will do
Lead Delivery Organization:
Lead a team of delivery managers, engineers, and other technical professionals to deliver high-quality software engineering projects for the clients
Manage portfolio budgets, timelines, and resource allocation to ensure successful project outcomes
Develop and implement best practices and processes for delivery to continuously improve our efficiency and quality
Lead the exploration and adoption of new technologies and tools to drive innovation and efficiency
Foster a culture of collaboration, innovation, and continuous learning within the delivery teams
Be a trustful partner for key clients:
Collaborate closely with our clients to understand their business goals and help to develop tailored solutions to meet their needs
Build and maintain strong relationships with clients, vendors, and partners to ensure smooth project delivery and ongoing success
Work closely with business leaders and clients to understand their technology needs and provide tailored solutions that meet their requirements and to identify new opportunities for growth and differentiation
Support Business Development:
Lead and manage top-priority pre-sales, providing direction, guidance, and support to the team and ensure the success of our sales efforts
Collaborate closely with sales and marketing teams to develop and execute effective sales strategies and campaigns
Provide technical expertise and guidance to clients throughout the sales cycle
Keep Intellias on the edge of technology innovation:
Identify and evaluate new and emerging technologies that can be applied to our solutions and services
Develop and execute a comprehensive innovation strategy that aligns with the company’s business goals and objectives
Lead and manage our research and development team, providing technical guidance and mentorship to drive the success of our projects
Stay up-to-date with the latest software engineering trends and technologies to ensure our team is always at the cutting edge of the industry
What you need for this
5+ years in a senior leadership role
3+ years of portfolio management experience in similar role
Strong leadership and management skills with experience leading teams of technical professionals
Strong business acumen with the ability to understand and align technical solutions with business objectives
Experience with building and executing business development strategies for large accounts and industry-focused delivery organizations
Proven track record of delivering complex software engineering projects
Excellent communication and interpersonal skills with the ability to build strong relationships with clients, vendors, and partners
Experience in the Healthcare (NA) domain
Experience in Agile software development methodologies and project management frameworks
Ability to work in a fast-paced, dynamic environment with changing priorities and deadlines
Experience with clients in the North American region
Experience in running of AI-related transformations is a big plus
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
ГибридmiddleСША; While we welcome all applications, this role does not offer relocation assistance; Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorСША; While we welcome all applications, this role does not offer relocation assistance; Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities
ОфисBerlin
Tel Aviv, Israel
УдалённоUnited States; Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live; No relocation reimbursement is offered