Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform.
- Remove barriers to adoption so customers achieve their desired outcomes expediently.
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations.
- Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes.
- Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting.
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions.
- Oversee renewals and forecasting, ensuring timely, successful commitments.
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them.
- Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones.
- Develop deep expertise in Coder’s products to provide global customer coverage.
What we’re looking for
- 5+ years in customer success or a technical customer-facing role, with experience independently managing enterprise accounts and driving adoption, retention, and expansion.
- Practical knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC; ability to discuss how these fit into a customer’s environment and inform their adoption strategy.
- Experience guiding customer onboarding and deployments in SaaS or self-hosted environments. Able to understand a deployment architecture, ask informed questions about infrastructure and security, investigate common issues using logs and documentation, and turn findings into clear next steps.
- Hands-on experience with Salesforce and other industry-standard CS platforms.
- History of building strong relationships across executive, business, and technical stakeholders.
- Consistent internal advocacy for customers and ability to provide actionable feedback for Product and cross-functional teams.
- Habit of staying current on industry trends, CS best practices, and the competitive landscape.
- Startup experience.
- High EQ with strong verbal communication and technical writing skills.
- Self-motivated with a creative and analytical approach to problem-solving.
Bonus tacos if you have
- Customer success or sales experience focused on developer tools.
- Renewal management experience.
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon).
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor).
- Hands-on familiarity with Kubernetes, cloud environments (AWS, GCP, Azure), or infrastructure as code tools such as Terraform.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
As a Senior Manager of Monetization Strategy & Pricing, you will play a pivotal role in developing, optimizing, and executing pricing and packaging strategies for PointClickCare’s products and services. You will lead key initiatives, support strategic deals, and act as a bridge between tactical execution and strategic leadership. Reporting to the Director, Monetization Strategy & Pricing, you will collaborate across departments to ensure pricing decisions drive both short- and long-term business impact.
Key Responsibilities:
Support pricing & packaging initiatives:
Contribute to the development of and execute on pricing and packaging strategies that align with product positioning, customer needs, and business goals.
Own select pricing projects and support the Director in broader strategic initiatives.
Assist in monetization of new products:
Partner with cross-functionally to support the monetization and go-to-market strategy for new product offerings and feature launches.
Conduct market & customer research:
Perform customer analysis and usage segmentation, and leverage market research to inform pricing recommendations and identify market opportunities.
Build financial models & run analyses:
Leverage AI tools to develop pricing models, assess pricing performance, and run scenario and margin analyses to evaluate trade-offs and recommend pricing and packaging improvements.
Leverage AI to perform quantitative and qualitative research, and optimize discounting frameworks and packaging options.
Translate insights into actionable recommendations for pricing and monetization.
Monitor key metrics:
Leverage AI to create and track key pricing and monetization KPIs (e.g., ASP, ARPU, discount rates, price realization, attach rates, margin impact) and prepare reports and dashboards to support business reviews.
Collaborate cross-functionally:
Work with Product, Marketing, Sales, RevOps, and Finance to ensure pricing strategies are understood, adopted, and operationalized successfully across the organization.
Enable sales & customer teams:
Partner with Sales Enablement and Customer Success to create tools, documentation, and training that help teams effectively position and sell based on value.
Provide hands-on support for complex or high-impact deals, ensuring pricing configurations maximize customer success and business objectives.
Required Skills & Qualifications:
Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field.
3+ years of experience in pricing strategy, business analysis, product operations, or management consulting, preferably within a SaaS or enterprise software company
Familiarity with B2B SaaS and AI pricing models, value-based pricing, and monetization principles.
Understanding of enterprise sales cycles, customer value drivers, and product commercialization.
Strong quantitative and problem-solving skills with the ability to manipulate and interpret large data sets.
Experience with financial modeling, pricing analysis, and market research.
Ability to connect insights to actionable recommendations and business outcomes.
Communication & Collaboration
Effective communicator, able to present findings clearly and tailor messaging to different stakeholders.
Comfortable working cross-functionally and building relationships across teams.
Able to influence decisions through data, logic, and a customer-focused perspective.
Organizational & Execution Skills
Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment.
Demonstrated ability to follow through on tasks, manage competing priorities, and adapt to evolving needs.
Preferred Experience:
MBA or advanced degree is a plus
Healthcare or Post-Acute Tech Experience
#LI-TW1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $104,000 - $130,000 + bonus or commission + equity + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
As a Senior Manager of Monetization Strategy & Pricing, you will play a pivotal role in developing, optimizing, and executing pricing and packaging strategies for PointClickCare’s products and services. You will lead key initiatives, support strategic deals, and act as a bridge between tactical execution and strategic leadership. Reporting to the Director, Monetization Strategy & Pricing, you will collaborate across departments to ensure pricing decisions drive both short- and long-term business impact.
Key Responsibilities:
Support pricing & packaging initiatives:
Contribute to the development of and execute on pricing and packaging strategies that align with product positioning, customer needs, and business goals.
Own select pricing projects and support the Director in broader strategic initiatives.
Assist in monetization of new products:
Partner with cross-functionally to support the monetization and go-to-market strategy for new product offerings and feature launches.
Conduct market & customer research:
Perform customer analysis and usage segmentation, and leverage market research to inform pricing recommendations and identify market opportunities.
Build financial models & run analyses:
Leverage AI tools to develop pricing models, assess pricing performance, and run scenario and margin analyses to evaluate trade-offs and recommend pricing and packaging improvements.
Leverage AI to perform quantitative and qualitative research, and optimize discounting frameworks and packaging options.
Translate insights into actionable recommendations for pricing and monetization.
Monitor key metrics:
Leverage AI to create and track key pricing and monetization KPIs (e.g., ASP, ARPU, discount rates, price realization, attach rates, margin impact) and prepare reports and dashboards to support business reviews.
Collaborate cross-functionally:
Work with Product, Marketing, Sales, RevOps, and Finance to ensure pricing strategies are understood, adopted, and operationalized successfully across the organization.
Enable sales & customer teams:
Partner with Sales Enablement and Customer Success to create tools, documentation, and training that help teams effectively position and sell based on value.
Provide hands-on support for complex or high-impact deals, ensuring pricing configurations maximize customer success and business objectives.
Required Skills & Qualifications:
Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field.
3+ years of experience in pricing strategy, business analysis, product operations, or management consulting, preferably within a SaaS or enterprise software company
Familiarity with B2B SaaS and AI pricing models, value-based pricing, and monetization principles.
Understanding of enterprise sales cycles, customer value drivers, and product commercialization.
Strong quantitative and problem-solving skills with the ability to manipulate and interpret large data sets.
Experience with financial modeling, pricing analysis, and market research.
Ability to connect insights to actionable recommendations and business outcomes.
Communication & Collaboration
Effective communicator, able to present findings clearly and tailor messaging to different stakeholders.
Comfortable working cross-functionally and building relationships across teams.
Able to influence decisions through data, logic, and a customer-focused perspective.
Organizational & Execution Skills
Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment.
Demonstrated ability to follow through on tasks, manage competing priorities, and adapt to evolving needs.
Preferred Experience:
MBA or advanced degree is a plus
Healthcare or Post-Acute Tech Experience
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $112,000 - $140,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Barcelona, Spain; Madrid, Spain
Workplace: remote
The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas:
Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events
(client and client’s customers events, executive dinners, and high-touch VIP gatherings);
Internal Meetings & Corporate Travel
(global gatherings, executive offsites, collaborators travel program); and
Dedicated Financial Control & Commercial Management
.
The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A.
A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs).
Responsibilities
Function Leadership:
Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly.
Flagship, VIP & Client/client’s customers-Facing Events:
Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences.
Internal Meetings & Offsites:
Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites.
Travel Operating Model Transition:
Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable.
Corporate Travel Oversight:
Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator.
Budget Accountability & Resource Stewardship:
Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans.
Financial Governance & Client Billing:
Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery.
Strategic Suppliers & Commercial Partnerships:
Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations.
Policy, Duty of Care & Risk Management:
Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests.
Cross-Functional & Client Partnership:
Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery.
Events & Travel Leadership:
8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment.
Client & Internal Event Expertise:
Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows).
Large-Scale Event Execution:
Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams.
Travel Program Transformation:
Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred.
Travel Industry & Commercial Fluency:
Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers.
Financial & Commercial Acumen:
Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus.
Executive & External Presence:
Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners.
Data Privacy & Duty of Care:
Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards.
Language & Mobility:
Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Como, Italy; Milano, Italy; Rome, Italy
Workplace: remote
The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas:
Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events
(client and client’s customers events, executive dinners, and high-touch VIP gatherings);
Internal Meetings & Corporate Travel
(global gatherings, executive offsites, collaborators travel program); and
Dedicated Financial Control & Commercial Management
.
The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A.
A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs).
Responsibilities
Function Leadership:
Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly.
Flagship, VIP & Client/client’s customers-Facing Events:
Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences.
Internal Meetings & Offsites:
Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites.
Travel Operating Model Transition:
Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable.
Corporate Travel Oversight:
Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator.
Budget Accountability & Resource Stewardship:
Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans.
Financial Governance & Client Billing:
Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery.
Strategic Suppliers & Commercial Partnerships:
Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations.
Policy, Duty of Care & Risk Management:
Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests.
Cross-Functional & Client Partnership:
Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery.
Events & Travel Leadership:
8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment.
Client & Internal Event Expertise:
Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows).
Large-Scale Event Execution:
Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams.
Travel Program Transformation:
Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred.
Travel Industry & Commercial Fluency:
Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers.
Financial & Commercial Acumen:
Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus.
Executive & External Presence:
Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners.
Data Privacy & Duty of Care:
Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards.
Language & Mobility:
Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Warsaw, Poland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Role Summary
We’re hiring a strategic, hands-on Country Account Management Lead for Poland, based in Warsaw, to lead and scale our account management function. You’ll lead the Poland account management team, guide its day-to-day work and advise the team, and bring structure while working on the ground. You’ll be accountable for gross value growth, adoption of new products and team performance. This is a leadership role: you’ll set the country strategy, work with senior stakeholders from other teams, and take part in top management quarterly business reviews.
What you’ll own
Strategy & Vision:
Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap, including pricing, discounts and exclusivities for Poland.
People Leadership:
Lead the Poland team and guide its day-to-day work. Hire, coach and develop high-performing team members; run regular 1:1s, calibration, and career planning.
Operational Excellence:
Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel.
Revenue & Retention:
Own revenue retention, expansion (upsell/cross-sell), and churn reduction strategies — working to maximize Take Home Pay
Lead Ads & Promotions commercial motions:
define go-to-market and coverage for WoltAds, Promo & Campaigns, and venue marketing credits; partner with local Advertising teams to prioritise spend, co-funding and conversion playbooks.
Drive promo-funding strategy & efficiency:
create playbooks for promo funding/co-funding (local & Mx), set co-funding targets, ensure campaign efficiency and measurement (e.g., orders uplift per promo euro).
Own ads revenue and adoption targets:
grow ad sales revenue within the book, drive adoption of evergreen campaigns and AutoBidding, and increase ARPA from advertising and promotional products.
Performance & Analytics:
Establish and monitor the right metrics, dashboards and reporting; use data to optimize coverage, productivity and targeting.
Cross-Functional Partnership:
Engage senior stakeholders from other teams, present in top management quarterly business reviews, and work closely with Sales, Marketing, Onboarding, Product, Finance and Operations to align acquisition to post-sale motions, surface product feedback, and improve customer outcomes.
Customer Advocacy & Escalations:
Represent customer needs internally, lead resolution for strategic/high-impact accounts and systemic issues, and steward voice-of-customer insights.
Headcount & Budgeting:
Lead workforce planning, staffing models, and budget recommendations for the account management organization.
Change Management / Scaling:
Lead change initiatives as you scale — tooling, process, CRM automation, and quality assurance.
Country Projects:
Drive country-level projects such as compliance and exclusivities, and the growth of new products (ads, promos, drive).
Who you are (requirements)
Must-have
3-4 years of solid experience leading teams and in account management, able to guide daily work and advise the team.
Based 100% in Warsaw, working on the ground with the team.
Ability to bring structure to a team while improving retention, revenue growth and account metrics.
Strong operational and analytical skills — comfortable with forecasting, KPIs, dashboards, and CRM systems (Salesforce, HubSpot, Gainsight, etc.).
Excellent people leader: coaching, running calibration, performance management, and building leadership bench strength.
Excellent communicator — able to influence senior leadership and partner across product, sales, marketing and operations.
Customer-first mindset with a bias for measurable outcomes (NRR, churn, adoption, ARPA).
Willingness to travel occasionally by train to other cities in Poland.
Bachelor’s degree or equivalent experience.
Nice-to-have
Experience in marketplace, logistics, SaaS or commerce platforms that serve s.
Experience with subscription / recurring revenue business models and designing incentive plans.
Experience with scaling teams across multiple markets/countries and managing distributed teams.
Experience with operational tools such as Tableau/Looker, or BI tooling.
Success metrics / KPIs
Gross value growth or revenue
Penetration and revenue of new products (ads, promos, drive)
Team satisfaction and motivation
Country projects such as compliance and exclusivities
Net Revenue Retention (NRR) and Gross Revenue Retention (GRR)
Churn rate (monthly/quarterly)
Commission Rate %
Take Home Pay Rate %
Revenue expansion (upsell & cross-sell) from accounts
Ads revenue (absolute and growth %)
Promo Funding
Merchant satisfaction (CSAT/NPS) for segment
Team productivity metrics (accounts per AM, bookings per rep)
Forecast accuracy & management of renewal pipeline
Employee engagement and leadership bench strength (turnover of Team Leads / AMs)
Competencies & leadership qualities
Strategic thinker who is hands-on and operationally excellent.
Data-driven decision maker who balances quantitative rigor with customer empathy.
Coach and talent developer who builds trust and drives results through others.
Change agent who can scale processes and build a culture of continuous improvement.
Highly adaptable and comfortable with ambiguity and rapid growth.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion.
Poland Pay Range
20 570 zł
—
25 712 zł PLN
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Montréal
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
As an Enterprise AE in our Canadian market, you will play a crucial role in driving Mistral’s adoption among large enterprise customers, with a particular focus on financial institutions and large enterprises across various industries. Based in Montreal, you will manage the entire sales cycle, from initial outreach to closing deals, collaborating closely with our dedicated implementation, tech, and legal teams. Your strategic vision and execution will be instrumental in establishing Mistral as a leading AI solutions provider in Canada. As this role covers Quebec, fluency in French is required to engage effectively with customers, partners, and stakeholders in the Quebec market.
What You Will Do
Lead Development (Strategic Outbound and Qualified Inbound):
• Conduct strategic outreach and manage warm introductions to potential enterprise customers.
• Convert inbound leads where there are opportunities for upselling or more bespoke agreements.
Value Proposition Validation for Customers:
• Provide hands-on support and guidance to clients during the Proof of Concept (POC) phase, ensuring a smooth and successful evaluation process.
• Leverage successful POC outcomes to convert them into long-term, revenue-generating contracts.
Deal Management & Closing:
• Develop and execute strategic sales plans to convert leads into valued customers.
• Serve as the primary point of contact for all external stakeholders, managing deals and aligning all stakeholders, including customer engineering, product, and commercial teams.
• Handle customer negotiations end-to-end, collaborating with our legal and implementation specialist teams.
Executive Engagement:
• Cultivate and maintain strong relationships with C-level executives, heads of innovation/AI and other key decision makers within target organizations.
• Understand their specific challenges and position Mistral's solutions as integral to their strategic initiatives.
Technical Aptitude:
• Demonstrate a deep understanding of our product's technical intricacies and articulate its value proposition effectively to potential clients.
• Work closely with our implementation team to address customer questions, concerns, and challenges during pre-sales, deployment, and post-deployment phases.
• Collaborate with our technical team to address any customer inquiries or concerns.
Training and Enablement:
• Empower internal teams with the knowledge and resources gathered from customer conversations to drive the product roadmap and align on priorities.
What We're Looking For
- 7-10 years of experience in enterprise sales or consultative selling, ideally with a highly complex, technical product.
- Deep understanding of the Canadian market dynamics and enterprise landscape, including the Quebec business environment, with strong knowledge of the financial services sector.
- Experience selling into financial institutions and other large regulated enterprises.
- Experience of consultative selling of highly complex, technical products.
- Bachelor's and/or Master's degree in Business, Computer Science, or a related field.
- Significant work experience within the AI ecosystem or related data/infrastructure field.
- Experience working at a successful, fast-growing startup, ideally in deep-tech.
- Strong technical skills to navigate quickly evolving products and steer technical discussions.
- Fluency in both French and English (written and verbal) is required for this role.
- Outstanding negotiation and communication skills to build relationships and close deals effectively.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Toronto
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
As an Enterprise AE in our Canadian market, you will play a crucial role in driving Mistral’s adoption among large enterprise customers, with a particular focus on financial institutions and large enterprises across various industries. Based in Toronto, you will manage the entire sales cycle, from initial outreach to closing deals, collaborating closely with our dedicated implementation, tech, and legal teams. Your strategic vision and execution will be instrumental in establishing Mistral as a leading AI solutions provider in Canada.
What You Will Do
Lead Development (Strategic Outbound and Qualified Inbound):
• Conduct strategic outreach and manage warm introductions to potential enterprise customers.
• Convert inbound leads where there are opportunities for upselling or more bespoke agreements.
Value Proposition Validation for Customers:
• Provide hands-on support and guidance to clients during the Proof of Concept (POC) phase, ensuring a smooth and successful evaluation process.
• Leverage successful POC outcomes to convert them into long-term, revenue-generating contracts.
Deal Management & Closing:
• Develop and execute strategic sales plans to convert leads into valued customers.
• Serve as the primary point of contact for all external stakeholders, managing deals and aligning all stakeholders, including customer engineering, product, and commercial teams.
• Handle customer negotiations end-to-end, collaborating with our legal and implementation specialist teams.
Executive Engagement:
• Cultivate and maintain strong relationships with C-level executives, heads of innovation/AI and other key decision makers within target organizations.
• Understand their specific challenges and position Mistral's solutions as integral to their strategic initiatives.
Technical Aptitude:
• Demonstrate a deep understanding of our product's technical intricacies and articulate its value proposition effectively to potential clients.
• Work closely with our implementation team to address customer questions, concerns, and challenges during pre-sales, deployment, and post-deployment phases.
• Collaborate with our technical team to address any customer inquiries or concerns.
Training and Enablement:
• Empower internal teams with the knowledge and resources gathered from customer conversations to drive the product roadmap and align on priorities.
What We're Looking For
- 7-10 years of experience in enterprise sales or consultative selling, ideally with a highly complex, technical product.
- Deep understanding of the Canadian market dynamics and enterprise landscape, with strong knowledge of the financial services sector (banking, insurance, asset management).
- Experience selling into financial institutions and other large regulated enterprises.
- Experience of consultative selling of highly complex, technical products.
- Bachelor's and/or Master's degree in Business, Computer Science, or a related field.
- Significant work experience within the AI ecosystem or related data/infrastructure field.
- Experience working at a successful, fast-growing startup, ideally in deep-tech.
- Strong technical skills to navigate quickly evolving products and steer technical discussions.
- Outstanding negotiation and communication skills to build relationships and close deals effectively.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Canada; San Francisco; United States; New York; Ottawa; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
This role is for a highly experienced Back-End Software Engineer who wants to work on core systems that shape how the platform (Model Vault) operates. You will help define the architecture of the platform where reliability, security, performance, and simplicity all matter, and where many of the problems do not have off-the-shelf solutions.
Model Vault is Cohere’s inference platform for deploying and operating models securely at enterprise scale. The team owns the systems between a customer and the underlying AI infrastructure, including identity, deployments, metering, billing, security, privacy, and confidential computing. We are strengthening these systems as Model Vault grows, with the goal of scaling to millions of users and supporting some of the world’s most demanding enterprise workloads.
AS A SENIOR/STAFF SOFTWARE ENGINEER, YOU WILL:
- Evolve and scale the backend systems that power Model Vault, including authentication and authorization, deployment management, billing, metering, and customer lifecycle.
- Lead major architectural initiatives across identity, payments, usage systems, platform scalability, and other core product foundations.
- Build highly reliable control-plane services for provisioning, configuring, scaling, and operating model deployments across clouds and hardware platforms.
- Design APIs and distributed systems with strong guarantees around correctness, consistency, isolation, failure recovery, idempotency, and observability.
- Build security and privacy into the platform architecture, including tenant isolation, least-privilege access, auditability, secrets management, encryption, and confidential computing boundaries.
- Solve complex problems that span backend systems, cloud infrastructure, security, and AI inference, where conventional SaaS patterns are often not enough.
- Drive projects end-to-end, from architecture and threat modeling through implementation, rollout, production operations, and iteration based on real customer workloads.
YOU MAY BE A GOOD FIT IF:
- You are a strong backend engineer with excellent fundamentals in distributed systems, databases, networking, operating systems, and security.
- You have strong programming fundamentals and experience building production systems in languages such as Go, Python, Java, C++, Rust, or similar. You write clean, maintainable, well-tested code and make thoughtful tradeoffs between simplicity, performance, and correctness.
- You have designed and operated production systems where correctness, availability, security, and performance mattered at significant scale.
- You can take ambiguous, high-impact technical problems, define the right architecture, and drive them through to reliable production systems.
- You have strong systems-design instincts and understand concepts such as concurrency, consistency, caching, queues, rate limiting, backpressure, failure domains, idempotency, and graceful degradation.
- You think deeply about security boundaries and understand authentication, authorization, identity, cryptography, secrets, tenant isolation, and how small implementation choices can create significant security risks.
- You are comfortable reasoning across backend services, APIs, databases, distributed systems, and the cloud infrastructure they run on.
- You are comfortable diving into unfamiliar codebases and debugging complex problems that cross service or system boundaries.
- You care about the details of production engineering, including instrumentation, capacity planning, migrations, backwards compatibility, incident response, and safe rollouts.
- You are comfortable challenging existing architecture and evolving foundational components when the system’s needs change.
- You have a track record of taking technically difficult projects from an unclear starting point to systems that other engineers and customers depend on.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: London
Workplace: Hybrid
About this Team
At OpenAI, we’re here to do something extraordinary: build safe AGI that benefits everyone. That mission demands people who are not just brilliant but also deeply aligned with our values. Our Recruiting team is the gateway connecting exceptional humans to meaningful, high-impact work. We’re a close-knit, mission-driven crew that takes pride in thoughtful, relationship-first hiring. We partner deeply with teams across OpenAI to find, engage, and support the people who will shape the future of AI.
Our Go-to-Market (GTM) team is scaling rapidly to bring OpenAI’s products to customers and partners around the world. GTM hiring at OpenAI focuses on building a world-class team across Sales, Customer Success, Partnerships, and Technical Solutions.
About this Role
We’re looking for an experienced GTM Recruiter to help build some of the most critical teams at OpenAI across Technical Solutions and Sales.
This is a high-impact role where you’ll operate as a strategic talent partner not just executing searches, but shaping how we attract, assess, and hire exceptional GTM talent globally. You’ll own searches end-to-end, working closely with senior stakeholders to define hiring strategies, navigate complex markets, and deliver outstanding outcomes.
You’ll report to the regional recruiting lead and collaborate closely with global recruiting, People, and business leadership to scale our GTM organisation in a thoughtful, high-quality way.
Your responsibilities
- Own end-to-end hiring for GTM roles, from scoping and calibration through to offer and close.
Partner closely with senior business leaders to deeply understand team needs, define hiring strategies, and translate business priorities into actionable talent plans.
- Build and execute proactive, data-informed sourcing strategies to attract high-calibre and diverse talent across competitive markets.
- Act as a trusted advisor to hiring managers, driving alignment, challenging assumptions, and maintaining a consistently high hiring bar.
- Deliver an exceptional candidate experience, ensuring every interaction reflects OpenAI’s values and mission.
- Navigate complex, global hiring environments by partnering with People, Legal, and Compensation to ensure consistency, fairness, and compliance.
- Continuously improve recruiting processes, identifying bottlenecks and implementing scalable solutions to increase quality and velocity.
- Bring market intelligence and insights to stakeholders, influencing hiring decisions and shaping talent strategy.
We’re seeking:
- 7+ years of full-cycle recruiting experience, ideally in-house at high-growth or high-bar environments.
- Proven track record of hiring for GTM functions (e.g. Sales, Technical Solutions, RevOps, Partnerships, User Ops).
- Strong talent judgment, you can assess both experience and potential, and consistently raise the bar.
- Comfortable operating as a strategic partner, influencing senior stakeholders and navigating ambiguity.
- Highly execution-oriented, with the ability to run multiple complex searches simultaneously without sacrificing quality.
- Skilled in building pipelines from scratch, especially in competitive or emerging talent markets.
- Excellent communication and stakeholder management skills, with experience working across regions and cultures.
- Data-informed and structured in your approach, using insights to guide decisions and improve outcomes.
- Experience with modern recruiting tools (e.g. Ashby, LinkedIn Recruiter) and a mindset for leveraging new technologies.
Location: New Delhi
ROLE HIGHLIGHTS
- Mission Sales Director, India
- Location: New Delhi
- Department: Missions Sales
- Reports to: VP of Mission Sales (dotted line to the CEO of ICEYE India)
- Employment type: Permanent
- Workplace model: Hybrid, with travel
- Employment is subject to applicable security screening
WHY THIS ROLE MATTERS
As Mission Sales Director, India, you'll lead sovereign satellite and ISR mission sales to Indian government and defence customers, at a time when ICEYE is establishing its local presence and India is rapidly expanding its space-based ISR capabilities.
You will own the full sales cycle for Missions satellite programmes, from identifying and shaping opportunities to closing multi-year deals. Working closely with the CEO of ICEYE India, you will build strategic relationships with government and defence decision-makers, align our offering with India's priorities for indigenous capability and local partnerships, and deliver sustainable revenue growth together with ICEYE's Missions, Data and Solutions teams.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1,000 employees across Europe, North America, the Middle East, and Asia-Pacific.
DAY-TO-DAY RESPONSIBILITIES
- Own and drive revenue growth for ICEYE's Missions business in India
- Identify, shape, qualify and close sovereign satellite and ISR mission opportunities with Indian government and defence customers
- Build and sustain trusted relationships across the Ministry of Defence, the armed forces, defence and intelligence agencies, and the national space ecosystem
- Shape opportunities in line with Indian defence procurement processes and indigenisation priorities, including local industrial partnerships where relevant
- Develop and manage a qualified pipeline, including capture plans, win strategies and accurate forecasting
- Lead complex strategic sales processes, including opportunity reviews, bid or no-bid decisions, proposal coordination and commercial positioning
- Collaborate across Missions, Data and Solutions to align customer needs, technical capabilities and delivery plans
- Represent ICEYE in India through customer meetings, industry events and strategic stakeholder engagement
- Use AI tools to work smarter, from account research and capture planning to proposals and forecasting
- Maintain strong CRM discipline and provide clear market intelligence to support business planning
WHAT WE'RE LOOKING FOR
Must haves
- 5+ years of strategic sales or business development in aerospace, defence, space, ISR, earth observation or related government technology
- 5+ years of experience selling complex solutions, including to international or export customers
- Experience selling to Indian government customers, defence organisations or public-sector decision-makers
- An existing network across relevant Indian government, defence and space organisations
- Strong understanding of earth observation, ISR or satellite-based capabilities, ideally including SAR
- Familiarity with Indian defence procurement processes and indigenisation and local partnership requirements
- Proven ability to run complex sales cycles, including qualification, opportunity development, capture planning, stakeholder mapping and closing
- Professional working proficiency in English
- Willingness to travel across India and to Finland
Nice to haves
- Proficiency in Hindi or other regional languages
- Previous military, defence, intelligence or security-sector experience
- Experience with Indian defence tenders and partnerships with Indian primes or integrators
- Experience producing capture plans and delivering against win strategies
- Hands-on use of AI tools in sales work (research, proposals, automation)
- Experience with Salesforce or another CRM
- Sales training in Miller Heiman, Korn Ferry, Shipley or a similar methodology
APPLICATION PROCESS
1. Online Assessment
2. Recruiter interview
3. Peer interview (CEO of ICEYE India)
4. VP of Mission Sales interview
5. References
6. C-suite interview
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com https://iceye.com.
Location: Argentina; Ukraine; Poland; Brazil
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior QA Engineer to join a team building and validating AI-powered and traditional features for a leading personal finance platform. You’ll own quality across web, mobile, and API — with a particular focus on testing AI/LLM-integrated components where standard deterministic methods don’t apply.
This role requires someone who understands the fundamental difference between testing software that has a right answer and evaluating AI outputs that have a probability distribution — and who has done both in production.
WHAT YOU’LL DO
- Plan, design, and execute test cases for AI-powered components and traditional features, applying the appropriate methodology — eval-based or deterministic — based on the target behavior.
- Analyze traditional functional requirements as well as AI model behavior specifications, prompt outputs, and edge-case scenarios.
- Turn business requirements, user flows, and business process procedures into comprehensive test plans, test cases, and test scripts.
- Perform manual feature testing across platforms and verify bug fixes.
- Create clear, detailed defect reports and document unexpected AI model responses, hallucinations, and performance regressions.
- Assist in developing QA practices for emerging technologies including AI frameworks, and disseminate best practices across the team.
- Become a subject matter expert in core systems, interfaces, business processes, and reporting tools.
- Partner closely with functional teams, engineers, and IT in a global environment with aligned LATAM working hours.
REQUIRED SKILLS & EXPERIENCE
- 5–7 years of experience in software testing across web, mobile, and API.
- Hands-on experience with Playwright in a production testing environment — this is a primary requirement for this role.
- Hands-on AI feature testing experience — validating AI/LLM-integrated products for accuracy, relevance, robustness against adversarial prompts, edge cases, and safety/toxicity.
- Clear understanding of eval vs. deterministic testing — the difference between pass/fail based on exact input/output and evaluating probabilistic AI outputs using human-in-the-loop evaluations, score metrics, benchmark datasets, and semantic evaluation.
- Strong understanding of web and mobile application development lifecycles including iOS and Android specifics.
- Proven experience in integration, regression, performance/load, and UAT.
- Hands-on knowledge of browser DevTools and log monitoring.
- Advanced proficiency in Jira and Confluence.
- Experience with test management systems.
PREFERRED QUALIFICATIONS
- Experience with HTML proxy tools such as Charles Proxy or Fiddler.
- Hands-on knowledge of Xcode logs and ADB logs.
- Experience in the financial services or fintech domain.
- Bachelor’s degree in Computer Science or equivalent.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: London, United Kingdom
Job Title: Email Automation Manager
Location:
London
Hours:
9am-6pm
Type: Fulltime & Permanent
Department:
Marketing
We are seeking a technical and strategic Email Automation Manager to own the architecture of our customer communication. You will be building sophisticated, data-driven journeys that maximise both acquisition and retention.
You will be responsible for the full lifecycle: from activating new users, to nurturing warm leads, to reactivating dormant contacts. You will ensure that our engagement platforms are fully integrated with our core systems to deliver hyper-personalised experiences at scale.
Key Responsibilities
Design, build, and manage complex automated workflows within our Customer Engagement Platform.
Develop high-converting nurture streams specifically tailored to key business verticals.
Own the end-to-end customer journey, identifying friction points and implementing automated solutions to improve drop-off rates.
Develop onboarding sequences that rapidly convert new sign-ups into mortgage applicants.
Build sophisticated win-back and sunset strategies to re-engage dormant users.
Analyse churn indicators to trigger relevant, personalised offers and incentives to bring users back to the ecosystem.
Ensure seamless integration between our CRM, Customer Engagement Platform, and internal databases to enable real-time personalisation.
Maintain oversight of related customer touch points to ensure a unified view of nurture and accurate multi-touch attribution.
Continuously iterate on journeys through rigorous A/B testing of subject lines, send times, creative assets, and flow logic to maximize open rates, click-through rates, and downstream conversion.
Establish dashboards to monitor key KPIs including deliverability, engagement, conversion rates, and revenue attributed to automated flows.
Refine attribution models, ensuring a complete view of how automated email and cross-channel touch points contribute to the bottom line.
Skills & Experience
5+ years of hands-on experience in Email Marketing, CRM, or Marketing Automation, specifically managing complex lifecycle journeys.
Deep proficiency with a leading Customer Engagement Platform.
Strong understanding of HTML/CSS for email templates, API integrations, and data architecture.
Proven track record of using automation to directly improve conversion rates and reactivation rates.
Experience in using customer retention and nurture to drive growth.
Experience managing
cross-channel
journeys
Knowledge of GDPR and data privacy compliance best practices.
We’re looking for someone who treats communication the way they would in their own business and obsesses over the details of every user journey. Above all, you are collaborative, partnering closely with Marketing, Product and Sales to ensure the right data points are captured and utilised to fuel truly intelligent personalisation at scale.
About OneDome
OneDome
is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over
500 mortgage brokers
and arranging approximately
$1.4 billion in mortgage volume per month
,
positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the
Deloitte Fast 50 in 2025
, and the
6th fastest-growing tech company
by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Executive Assistant 3 on Twilio’s Enterprise Technology team.
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support
diversity, equity & inclusion
wherever we do business.
About the job
Twilio is seeking a highly proactive and business-minded Executive Assistant to support executives within our Enterprise Technology organization. This role extends well beyond traditional administrative support. The successful candidate will develop a strong understanding of our business, technology strategy, organizational priorities, and key initiatives—using that context to anticipate needs, manage competing demands, and help leaders and their teams operate more effectively.
You will serve as a trusted partner to your executives, proactively managing their time and attention. You will be expected to exercise sound judgment, take ownership, and move work forward even when direction is not fully defined or all information is not yet available.
This role requires someone who is comfortable taking charge, solving problems, and navigating ambiguity. You will build strong relationships with executive leadership, their direct reports, and administrative partners across the organization, serving as a central point of coordination and a reliable source of insight and continuity.
Responsibilities
In this role, you’ll:
Develop a deep understanding of the Enterprise Technology organization, including its strategy, priorities, key initiatives, stakeholders, and operating rhythms, and use that knowledge to anticipate needs and inform day-to-day decisions.
Serve as a trusted thought partner to executives, providing informed input, identifying potential risks or conflicts, and helping move priorities forward without waiting for detailed direction.
Strategically manage complex executive calendars by evaluating and prioritizing requests, resolving conflicts, protecting time for critical work, and redirecting or delegating meetings when appropriate.
Make sound, independent decisions on behalf of executives, including determining when their participation is needed and ensuring they are prepared with the right context, materials, and desired outcomes.
Manage complex domestic and international travel, prepare and reconcile expenses, and proactively address changes or issues that arise.
Serve as a key point of contact for executives’ direct reports and administrative partners, building trusted relationships and facilitating effective coordination across the organization.
Help translate executive priorities into action by tracking commitments, following up on decisions, and driving accountability for milestones, deliverables, and next steps.
Support key projects and initiatives by gathering information, synthesizing updates, identifying dependencies, and ensuring the right stakeholders remain aligned.
Draft and coordinate executive communications, presentations, program updates, meeting materials, and other written content with a high degree of clarity and professionalism.
Manage leadership meeting and operating cadences, including developing agendas, coordinating presenters, preparing materials, capturing decisions and action items, and ensuring effective follow-through.
Lead the end-to-end planning and execution of executive offsites, leadership summits, strategic planning sessions, and team gatherings, including budget management, venue sourcing, agenda development, material preparation, and stakeholder coordination.
Organize and support special events, team activities, and other high-visibility meetings through thoughtful research, participant coordination, and logistics management.
Analyze team surveys, operational information, or other inputs to identify themes and provide executives with useful insights.
Identify opportunities to streamline workflows, improve operating practices, and create a more efficient and positive experience for executives and their teams.
Handle sensitive information and complex situations with exceptional discretion, professionalism, and judgment.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years of experience supporting senior executives in a fast-paced, dynamic environment, preferably within the technology industry.
Demonstrated ability to take ownership, operate independently, and move work forward amid ambiguity, incomplete information, and changing priorities.
Strong business acumen and intellectual curiosity, with the ability to quickly understand organizational strategy, technology initiatives, and executive priorities.
Proven ability to anticipate needs, exercise sound judgment, solve problems proactively, and make thoughtful decisions on behalf of senior leaders.
Experience strategically managing complex executive calendars, including evaluating priorities, resolving conflicts, and making informed tradeoffs.
Demonstrated ability to build trusted cross-functional relationships, partner effectively with leaders, and coordinate work across multiple teams and initiatives.
Exceptional organizational skills and attention to detail, with the ability to manage multiple high-priority deliverables and deadlines simultaneously.
Strong written and verbal communication skills, including experience drafting executive-ready communications and presentation materials.
High level of integrity and discretion when handling confidential, sensitive, or business-critical information.
Experience planning and facilitating virtual, in-person, and hybrid leadership meetings, summits, offsites, and team-building events.
Familiarity with contract management, procurement processes, budget tracking, and general business workflows.
Proficiency with common productivity and collaboration tools, including Google Workspace and Zoom.
Demonstrated interest in and experience using AI and automation tools to improve productivity, quality, or efficiency.
Desired
Experience supporting executives or leadership teams within Enterprise Technology, IT, Engineering, Operations, or a similarly complex organization.
Experience preparing for and coordinating business operating cadences such as Quarterly Business Reviews, annual or long-range planning, leadership team meetings, and organizational reviews.
Internal or executive communications experience, including drafting leadership emails, organizational announcements, presentations, and program updates.
Experience supporting c projects or programs and tracking deliverables, dependencies, risks, and decisions.
Bachelor’s degree or diploma in Business, Communications, Operations, or a related field; equivalent practical experience is also valued.
Location
This role will be remote, based in Columbia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5-10% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is hiring a Brand Partnerships Manager to shape and accelerate our growth through strategic partnerships and collaborations.
You’ll build our brand partnerships strategy from the ground up: sourcing high-potential partners, developing relationships, structuring creative collaborations, and turning them into campaigns that drive awareness, engagement, and business growth.
Success in this role looks like building real, high-impact partnerships with tangible value for Ramp, our partners, and the audiences we reach together. The ideal candidate is a marketer who can also run a deal: you come up with the partnership, you know why it matters for the business, and you execute relentlessly to get it out the door. You should have an instinct for great ideas, a strong creative point of view, and a close read on what’s happening across media, sports, and culture. Most importantly, you’ve turned those ideas into campaigns that break through culture, get attention, and drive business outcomes.
Ramp is a place for people who move fast, take ownership, and are looking to do the best work of their careers. We want someone who can build this function out, bet on partners that matter, and create collaborations that move the needle and are unmistakably Ramp.
WHAT YOU'LL DO
- Own Ramp’s brand partnerships program end to end: partner strategy, sourcing, negotiation, and execution.
- Find high-value partners across finance, sports, business, and media who can put Ramp in front of new audiences.
- Build a system for spotting and tracking emerging talent so we can place smart bets early. We sponsored Neal Shipley while he was still an amateur golfer, and TBPN in the very early days. We like spotting emerging brands and talent before everyone else does.
- Develop bold partnership concepts that tie into Ramp’s brand, product priorities, launches, and broader marketing campaigns.
- Lead deal strategy and negotiation, including pricing, asset packages, usage rights, exclusivity, deliverables, timelines, and contract terms.
- Work with teams across Ramp to run and test campaigns across paid, owned, and earned channels, so every partnership delivers both creative impact and business results.
- Manage active partnerships day to day. Keep deliverables on track, and keep finding new ways to work with existing partners so Ramp gets the most out of every relationship.
- Work closely with Ramp’s sales team to spot deals where a partner could help, and find timely, relevant ways to bring them in.
- Handle reporting for every partnership. Track delivery and performance, share what you’re learning, and recommend when to renew, expand, change, or end a deal.
WHAT YOU NEED
- 5+ years of experience in brand marketing, influencer marketing, partnerships, or a related role.
- A track record of developing, negotiating, and executing high-profile brand, media, or strategic partnerships, ideally within a fast moving in-house team or at an agency. The ideal candidate has a builder mindset and is willing to challenge conventional approaches and take a first principles approach.
- Strong creative judgment, with the ability to spot culturally relevant ideas and turn them into partnerships and campaigns that earn attention.
- The ability to thrive in ambiguity, take initiative, and launch new programs quickly from scratch You can move from strategy to execution quickly, manage complexity, and drive work across teams.
- Excel at balancing brand authenticity with performance metrics. Strong business acumen and judgment to balance efficiency with bold bets.
- Ability to switch between strategy and in-the-weeds execution. In one meeting, you’re zooming out to set the vision and framework, the next you’re diving into day-to-day execution and delivery.
- A strong interest in culture, entertainment, and sports.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As Director of Growth, you'll own the plan for how Tennr generates pipeline: where we invest, what we stop doing, and how we know it's working. Our buyers run DME suppliers, infusion centers, specialty pharmacies, and other provider organizations. They're operators, not software buyers. They search for specific problems, not product categories, and more of them now ask AI assistants which vendors to consider. We sell several products into each of them, including referral intake, prior auth, AI voice, and patient onboarding, and every new vertical, product, and channel multiplies the ways we could spend the next dollar. Your job is to pick the few that matter most and make sure the team executes on them.
You'll lead Growth Marketing and work closely with Sales, Product, and Finance. You'll set the targets, work backwards from them to operating milestones, and run the cadence that keeps the team accountable to the number. This role suits someone who thinks like a general manager: you'll act as strategist, analyst, systems builder, and partner to Sales in the same week. The scope will grow to cover new problems as Tennr grows.
You'll know you're right for this if you've been the person leadership hands its hardest growth problem, you're as comfortable building the model as running the review, and you want to build a team around this work.
RESPONSIBILITIES
- Goals & Metrics: Own Tennr's marketing-sourced pipeline target and set the channel goals that roll up into it. Break it into its drivers: CPL, CPQL, conversion to opportunity, and pipeline contribution by segment and channel. Own the model that explains what moves each one, and make sure progress is measured the same way every week.
- Roadmap: Diagnose the biggest opportunities and constraints across verticals, products, and channels. Form a clear point of view on where Growth should invest and what it should deprioritize, and defend that call with data.
- Planning: Turn the roadmap into a short list of initiatives with owners, success metrics, budget, and headcount. Run annual and quarterly planning for Growth, allocate budget across channels, including direct programs, and partner with Finance on spend and payback.
- Operating System: Design the cadences, dashboards, and decision forums that surface performance gaps early and turn them into action. Partner with Sales on pipeline reviews, keep conversion signal clean from first touch to closed deal, and make changes in our systems of record yourself rather than filing a ticket.
- Strategic Projects: Lead the high-stakes growth questions as they come up, such as how to enter a new vertical, how to take a new product to market, or how to position against a competitor, and bring the analysis that settles them.
- Direct Programs: Own the programs that put Tennr in front of buyers and customers directly. Decide which ones earn investment, run them against a fixed budget and date, and hold them to the same pipeline standard as every other channel.
- Experimentation: Set the bar for which experiments get run, funded, and scaled across new channels, AI tools, and Clay workflows, and cut the ones that don't earn their spend.
- Team: Lead Growth Marketing across paid, search, AEO, and direct programs. Hire and develop the team as it scales, while staying hands-on in the work yourself.
- Cross-Functional Leadership: Work with Sales on target segments and pipeline, Content Marketing on offers, Brand and Design on creative, Product on launches, and Finance on budget. Create clarity and drive decisions across teams you don't manage directly.
QUALIFICATIONS
- 7+ years of experience, mixing strategy work (management consulting at MBB or similar, investment banking, or private equity) with at least 3 years at a high-growth startup in strategy, business operations, growth, or revenue operations. At least 1 year personally owning a business outcome, such as a P&L, quota, pipeline, or retention number.
- First-principles thinking. You can take an ambiguous problem, identify the outcome that matters, break it into its drivers, and design a practical path forward.
- Quantitative fluency. You build your own models, write your own SQL. and can use imperfect data to find performance gaps, make tradeoffs, and tell whether a strategy is working.
- Operator instincts. You move between setting direction and getting into the details required to make something work, and you keep multiple workstreams moving without losing the important details.
- Program execution. You've delivered high-stakes programs with hard dates, outside partners, and fixed budgets, and you know what has to be true weeks before the day.
- Presence. You can represent Tennr with senior operators and customers, and earn their trust quickly.
- Cross-functional leadership. You create clarity, establish accountability, and drive decisions across teams you don't manage.
- Ownership. You own the outcome, not just the inputs, and you follow up until the work is done. You've rebuilt a playbook from first principles before and want to do it again.
- Clear writing. You can put a recommendation, the reasoning, and the tradeoffs on one page and get a room to a decision.
- Judgment you can show. You can walk us through growth plans you've built, the bets you made, and what happened to pipeline.
- An informed view on AI, backed by real examples of how you've applied it to your own workflows or a team's, and a clear sense of where it helps and where it doesn't.
- Experience managing people, or a track record that shows you're ready to build and lead a team.
A PLUS IF YOU…
- Have healthcare or healthtech experience, especially selling to provider organizations.
- Have worked at a vertical SaaS company that sells to operators rather than software buyers.
- Have built a customer community or advisory board.
- Have taken a new product or a new vertical to market.
- Have built go-to-market workflows in Clay, Salesforce, or similar tools yourself.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure.
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week.
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We are looking for an Analyst, Deal Operations to help drive Ramp’s next phase of growth! Reporting to the Senior Manager, Deal Desk, you’ll be a key partner in taking our Sales organization to the next level, responsible for quoting, pricing structure, and contracting for our Sales team. You'll be an integral part of the Deal Operations team with a focus on offering guidance to drive deal execution while complying with company policies and procedures and ensuring consistency to manage risk. You’ll work directly with our Sales, Legal, Accounting, and cross-functional leadership to better streamline efficient workflows and enhance sales productivity.
WHAT YOU'LL DO
- Quote & contract approvals — review and approve quotes and contract workflows within policy; escalate exceptions with clear context
- Feature & subscription activation — enable product tiers, configure accounts, and manage trial extensions, and coordinate billing
- Policy & process guidance — be the first line of support for AEs with questions about deal structure, approval requirements, and process
- Playbook development — document what you learn; help build the SOPs and escalation guides that make this function scalable
- Drive consistency across deal processes by helping to optimize, streamline, and automate quote-to-cash processes
- Serves as a subject matter expert on deal constructs, operational procedures, approval policies, and controls
WHAT YOU NEED
- 1+ years in a Deal Desk environment, preferably in a high growth SaaS company.
- Experience with Salesforce, CPQ, and other sales-related systems, including pricing and data enrichment tools.
- Exceptional communication skills, written and verbal.
- Excellent project management instincts, with an ability to manage multiple projects at one time.
- You have a “get things done” mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридseniorГеография найма не уточнена
УдалённоseniorRemote, USA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоheadBarcelona, Spain; Madrid, Spain; Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones
УдалённоheadComo, Italy; Milano, Italy; Rome, Italy; Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones
leadWarsaw, Poland
Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Toronto; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоseniorCanada; San Francisco; United States; New York; Ottawa; Toronto; Montreal
ГибридLondon
География найма не уточнена
УдалённоArgentina; Ukraine; Poland; Brazil
London, United Kingdom
УдалённоRemote - Colombia
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Miami, FL; Relocation expense coverage to NYC or SF (if needed)
New York City Office
ГибридSan Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
