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Location: Hong Kong THE ROLE As a Forward Deployed Engineer at Wonderful, you’ll turn complex enterprise workflows into AI agents that work in the real world. You’ll operate at the intersection of engineering, product, and customer delivery. Embedding directly with enterprise teams, you’ll uncover how their operations actually run, identify where AI can create meaningful value, and build the systems that deliver it. You’ll lead projects from initial discovery through production deployment, combining customer insight with hands-on engineering. After launch, you’ll measure real-world impact and keep iterating until the solution delivers meaningful results. This role is for versatile engineers who enjoy combining deep technical work with customer context. You’re comfortable entering unfamiliar environments, asking incisive questions, and shipping practical solutions without waiting for a perfect specification. WHAT YOU’LL DO - Embed with customers to understand their workflows, constraints, and measures of success. - Turn loosely defined operational problems into clear technical plans and production systems. - Design and build AI agents that integrate with customer tools, data, and business processes. - Own deployments from prototype through launch, monitoring, and continuous improvement. - Test with real-world data, measure business outcomes, and iterate based on evidence. - Make pragmatic tradeoffs across architecture, reliability, speed, and user experience. - Partner closely with Wonderful’s Product and Engineering teams to improve the core platform. - Turn lessons from individual deployments into reusable tools, patterns, and best practices. WHAT WE’RE LOOKING FOR - 5+ years of experience building software or solving complex technical problems. - Strong foundations in software architecture, system design, and production engineering. - Experience working across APIs, integrations, data flows, and distributed systems. - The ability to bring structure and momentum to ambiguous problems. - Confidence working directly with customers, from operational teams to technical stakeholders. - Clear communication, sound judgment, and a strong sense of ownership. - Genuine curiosity about applied AI and its potential to transform how businesses operate. NICE TO HAVE - Experience in a forward-deployed, solutions engineering, consulting, or customer-facing technical role. - Experience building AI agents, workflow automation, or conversational systems. - Familiarity with LLM evaluation, observability, and reliability in production. - Experience deploying and improving systems in complex enterprise environments. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Australia THE ROLE As a Forward Deployed Engineer at Wonderful, you’ll turn complex enterprise workflows into AI agents that work in the real world. You’ll operate at the intersection of engineering, product, and customer delivery. Embedding directly with enterprise teams, you’ll uncover how their operations actually run, identify where AI can create meaningful value, and build the systems that deliver it. You’ll lead projects from initial discovery through production deployment, combining customer insight with hands-on engineering. After launch, you’ll measure real-world impact and keep iterating until the solution delivers meaningful results. This role is for versatile engineers who enjoy combining deep technical work with customer context. You’re comfortable entering unfamiliar environments, asking incisive questions, and shipping practical solutions without waiting for a perfect specification. WHAT YOU’LL DO - Embed with customers to understand their workflows, constraints, and measures of success. - Turn loosely defined operational problems into clear technical plans and production systems. - Design and build AI agents that integrate with customer tools, data, and business processes. - Own deployments from prototype through launch, monitoring, and continuous improvement. - Test with real-world data, measure business outcomes, and iterate based on evidence. - Make pragmatic tradeoffs across architecture, reliability, speed, and user experience. - Partner closely with Wonderful’s Product and Engineering teams to improve the core platform. - Turn lessons from individual deployments into reusable tools, patterns, and best practices. WHAT WE’RE LOOKING FOR - 5+ years of experience building software or solving complex technical problems. - Strong foundations in software architecture, system design, and production engineering. - Experience working across APIs, integrations, data flows, and distributed systems. - The ability to bring structure and momentum to ambiguous problems. - Confidence working directly with customers, from operational teams to technical stakeholders. - Clear communication, sound judgment, and a strong sense of ownership. - Genuine curiosity about applied AI and its potential to transform how businesses operate. NICE TO HAVE - Experience in a forward-deployed, solutions engineering, consulting, or customer-facing technical role. - Experience building AI agents, workflow automation, or conversational systems. - Familiarity with LLM evaluation, observability, and reliability in production. - Experience deploying and improving systems in complex enterprise environments. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Finance Operations Intern who is analytical, detail-oriented, and reliable to join our Finance team. The ideal candidate is someone who enjoys working with financial data, investigating discrepancies, and ensuring accuracy and consistency across financial records. You will thrive in a structured, collaborative environment where you can apply your academic knowledge to real-world financial operations and learn how an international business manages its financial processes. Strong analytical thinking, attention to detail, and a methodical approach to problem-solving are essential, along with a willingness to work with reconciliations, accounts payable balances, financial reports, and operational documentation. The ability to take ownership of assigned tasks, meet deadlines, learn new tools and processes, and approach routine work with care and consistency will be key to your success in this role. If you’re passionate about finance, working with numbers, solving problems, and continuously learning, and you’re looking to build a strong foundation for a career in Financial Operations, we would love to hear from you!   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. RESPONSIBILITIES Perform financial reconciliations with partners following established procedures and guidelines. Review completed reconciliations to check the accuracy and completeness of results. Assist with analyzing outstanding accounts payable (AP) balances and reviewing AP alerts to identify discrepancies and items requiring further investigation. Audit financial documentation in Box to check report availability, completeness, and compliance with established procedures. Review financial reports and supporting documentation for accuracy, completeness, and consistency. Assist with reviewing and updating accounts payable and accounts receivable workflows and process documentation. Maintain and update Finance Operations documentation and procedures in Confluence. Document reconciliation procedures, key learnings, identified discrepancies, and potential process improvements. Support the team with recurring financial operations tasks and other operational activities as required. QUALIFICATIONS Education: Currently in the final year of a university degree or recently graduated in Finance, Accounting, Economics, or a closely related field. Academic Performance: Minimum CGPA of 3.5 for candidates without relevant work experience, or 3.3 for candidates with relevant work experience. English Proficiency: Strong English communication skills (minimum B2). CVs and cover letters must be submitted in English. Analytical Skills: Basic understanding of financial and accounting concepts, with the ability to analyze information, identify inconsistencies, and draw logical conclusions. Attention to Detail: Careful and methodical approach to working with numbers, financial records, and documentation. Technical Skills: Basic proficiency in Microsoft Excel or Google Sheets. Familiarity with formulas, filters, and data organization is an advantage. Problem-Solving: Willingness to investigate discrepancies, ask questions, and learn how to resolve unfamiliar issues. Responsibility and Organization: Ability to manage assigned tasks, follow established procedures, meet deadlines, and maintain accurate records. Learning Mindset: Motivation to develop practical skills in financial operations, learn new tools and systems, and respond constructively to feedback. Working Style: Comfortable performing recurring operational tasks independently after training, while knowing when to seek guidance or escalate issues. Availability: Available for an on-site internship in Kuala Lumpur. BENEFITS: Convenient work tools Google Chat, Gmail, Google Drive, Confluence Professional growth Rich knowledge exchange within the company More perks No dress code Comfortable and new office environment  PHYSICAL DEMANDS The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.  The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: https://xsolla.com/careers/vacancies

Location: Kalgoorlie - Boulder, Australia; Australia; Esperance, Australia; Coolgardie, Australia Description Join Intellect and help shape the future of workplace mental health in Australia Intellect is a modern mental health company on a mission to make high quality mental healthcare more accessible, effective, and measurable. We partner with organisations to deliver evidence based mental health support, and we are helping redefine workplace mental health in Australia through strong clinical governance, psychosocial risk capability, and outcomes focused care. We are now hiring a CISP - Required, ( AHPRA - preferred but not mandatory) registered Clinical Psychologist for a full time, freelance remote role based in Kalgoorlie-Boulde r . This is a unique opportunity for a psychologist who wants more than a traditional therapy role. You will combine direct clinical care with workplace assessments, psychosocial risk work, stakeholder partnership, crisis response support, and research collaboration. You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. Why join Intellect Full time, remote, freelance role based in Kalgoorlie-Boulde r Varied scope across therapy, assessments, workplace mental health, and crisis support Clinical supervision provided Admin support provided No need to build your own referral pipeline Be part of the broader Clinical team, in a role with both direct client impact and systems level influence Join a clinically led team focused on quality, governance, and measurable outcomes About the role This role is ideal for a clinician who: enjoys variety in their work wants to apply their skills beyond a therapy room only is confident engaging both clients and non clinical stakeholders is motivated by evidence based practice and systems level impact Team and support You will be part of Intellect’s broader Clinical team, working in a collaborative environment with clinical, operational, and cross functional partners. This role is designed to support high quality clinical work, with supervision, CPD support, and admin support in place, so psychologists can focus on care quality and impact. You will play an important role in delivering high quality care, supporting workplace mental health initiatives, and helping build Intellect’s clinical and research presence in Australia. Key Responsibilities Clinical Care and Psychological Assessments Provide evidence based psychological therapy, both in person and virtually, in line with AHPRA requirements and Intellect clinical governance standards Maintain a hands on clinical caseload with a focus on high quality, outcomes oriented care Conduct psychological and workplace related assessments, including return to work assessments and other psychosocial or functional assessments Provide case management and care coordination where required, including risk monitoring and escalation Workplace Mental Health and Psychosocial Risk Contribute to psychosocial risk assessments and workplace mental health initiatives across client organisations Support the development of clinically sound recommendations and reports Translate clinical insights into practical guidance for internal teams and client stakeholders Stakeholder partnership and Clinical Account Support Liaise with client representatives and internal stakeholders to uphold clinical quality, service standards, and reporting integrity Act as a trusted clinical voice in programme discussions, helping ensure delivery remains evidence based, safe, and fit for purpose Crisis and Critical Incident Support Support on site crisis response deployments when required, including psychological first aid, group briefings, and individual stabilisation sessions Ensure clear follow up pathways, continuity of care, and appropriate escalation after critical incidents Research and Evidence Generation Contribute to Intellect’s research and evaluation efforts in Australia, including partnerships with universities and applied workplace mental health studies Support clinically grounded data collection, interpretation, and programme improvement initiatives Help strengthen Intellect’s evidence base and thought leadership in workplace mental health and psychosocial safety Requirements CISP - Required, (AHPRA - preferred but not mandatory) registered Clinical Psychologist Master’s or Doctoral qualification in Clinical Psychology Minimum 3 years of clinical experience in psychological therapy and assessment Experience in case management and workplace related assessments, including return to work and workplace reports, is highly regarded Experience in psychosocial risk assessment or workplace mental health programmes is highly regarded Strong clinical judgement and communication skills Comfortable working across individual care, organisational contexts, and stakeholder engagement Experience supporting complex, high risk, or safety critical populations is advantageous Benefits Why You’ll Love Working With Us: Global company – work in a diverse environment with people from nearly 20 countries Flexible work arrangements – work in a way that suits your lifestyle and goals Work-life balance – a culture that values personal time and long-term wellness Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care

Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Global (Remote) Workplace: Remote SENIOR COMMUNITY MANAGER Team: Community Location: Flexible / Remote Reporting to: VP of Community ROLE OVERVIEW Rwazi’s Community function represents the human surface area of the company — contributors, mappers, enterprise clients, and ecosystem partners. The Senior Community Manager owns ecosystem strategy. This role defines how these groups connect, interact, and reinforce one another within the broader Rwazi network. Community at this level is not messaging. It is network architecture. The Senior Community Manager ensures Rwazi’s ecosystem compounds in trust, density, and strategic value over time. CORE MANDATE The Senior Community Manager is accountable for: - Designing the structure of Rwazi’s ecosystem - Strengthening relationships across users, mappers, clients, and partners - Creating cross-node interaction within the network - Increasing ecosystem resilience and loyalty - Protecting long-term trust capital This role builds durable relational infrastructure. KEY RESPONSIBILITIES ECOSYSTEM ARCHITECTURE - Define how contributors, enterprise users, and partners interact - Design structured engagement models across stakeholder groups - Create pathways for collaboration and shared value - Reduce ecosystem fragmentation MULTI-STAKEHOLDER RELATIONSHIP STRATEGY - Maintain strong relationships across core ecosystem segments - Identify trust gaps or sentiment risk early - Develop structured communication strategies per segment - Balance enterprise professionalism with grassroots authenticity COMMUNITY-TO-PRODUCT FEEDBACK LOOPS - Surface structured ecosystem insights to Product and Leadership - Identify recurring friction patterns across stakeholders - Translate ecosystem signals into strategic adjustments IDENTITY & NARRATIVE STEWARDSHIP - Strengthen Rwazi’s identity within its network - Develop rituals, recognition systems, and shared milestones - Protect tone, positioning, and relational clarity STRATEGIC EXPANSION SUPPORT - Support VP of Community in scaling ecosystem footprint - Evaluate new market or segment entry from a network perspective - Identify ecosystem-driven growth opportunities ROLE IMPACT Strong performance results in: - Higher ecosystem cohesion - Increased stakeholder loyalty - Stronger cross-network referrals - Reduced churn across contributors and clients - Greater long-term defensibility This role strengthens Rwazi’s human moat. WHAT THIS ROLE IS NOT - Not delivery operations - Not reactive support - Not transactional messaging - Not community engagement for engagement’s sake This role requires structured ecosystem thinking. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - 6–10+ years in community, ecosystem, or network leadership roles - Experience managing multi-sided platforms (marketplace, SaaS, or distributed networks) - Strong relationship-building ability across different stakeholder types - Strategic thinking around network effects - Analytical comfort with retention, density, and ecosystem health metrics - Executive communication clarity Candidates may come from marketplace ecosystems, enterprise SaaS community leadership, or multi-stakeholder platforms. CULTURAL FIT We value leaders who: - Think long-term about trust capital - Balance warmth with strategic discipline - Operate without ego but with authority - Care about ecosystem integrity - Prefer durable systems over reactive fixes HOW CANDIDATES ARE EVALUATED Candidates are evaluated based on: - Their ability to design and scale ecosystem structures - Evidence of strengthening multi-sided networks - Clarity in handling stakeholder complexity - Structured thinking around community health metrics - Strategic maturity in managing trust across groups SUMMARY The Senior Community Manager leads the design and strengthening of Rwazi’s ecosystem across users, mappers, enterprise clients, and partners. This role ensures that Rwazi’s human network compounds in value — becoming a durable competitive advantage over time.

Location: Global (Remote) Workplace: Remote EVENTS LEAD Team: Monetization Location: Flexible / Remote Reporting to: Partnerships Manager ROLE OVERVIEW The Events Lead owns event-driven demand generation. This role generates pipeline through owned events, curated roundtables, and high-signal executive gatherings. Events are treated as revenue-generating infrastructure. CORE MANDATE The Events Lead is accountable for: - Designing revenue-focused events - Generating qualified pipeline from events - Managing event-to-opportunity conversion - Building recurring event frameworks KEY RESPONSIBILITIES - Plan executive roundtables and industry sessions - Partner with Sales Directors on event strategy - Track event-attributed revenue - Optimize event ROI and conversion metrics ROLE IMPACT - Increased enterprise pipeline - Higher executive access - Accelerated trust-building - Stronger deal acceleration

Location: Global (Remote) Workplace: Remote REVENUE PARTNERSHIPS MANAGER Team: Monetization Location: Flexible / Remote Reporting to: Head of Monetization ROLE OVERVIEW The Revenue Partnerships Manager owns partnership-driven revenue. This role builds strategic alliances that unlock new enterprise clients, distribution channels, and bundled monetization opportunities. Partnerships are treated as revenue engines, not branding exercises. CORE MANDATE The RPM is accountable for: - Sourcing strategic partnership opportunities - Structuring revenue-sharing agreements - Monetizing distribution relationships - Maintaining partner-driven pipeline KEY RESPONSIBILITIES - Identify high-leverage ecosystem partners - Negotiate partnership frameworks - Enable joint go-to-market initiatives - Track partner-attributed revenue ROLE IMPACT - Lower CAC via partner channels - Expanded enterprise reach - Stronger vertical penetration - Incremental ARR from partnerships

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Build enterprise-grade AI agents for healthcare: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands. - Discover where agents will make an impact: Ground-up discovery is a critical part of the role. Work closely with providers, payers, RCMs and pharmaceutical companies to identify new use cases and opportunities for AI Agents to deliver impact for their business. You should be our customer’s trusted advisor, and be able drive strategic decisions for our customers. - Engage with customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the platform and healthcare roadmap: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Develop net new agentic healthcare products that can cut costs and drive revenue in the healthcare ecosystem. - Build AI agents for major health insurance networks that handle detailed questions like "what's my co-pay for a primary care visit?" and "how many physical therapy sessions do I have left?" - Develop voice and chat agents for nonprofit healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility. - Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions WHAT YOU'LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Degree in a technical or related field, or equivalent professional experience. - Genuine interest in healthcare and improving patient/member experiences EVEN BETTER... - Experience in healthcare technology, health IT or working with healthcare organizations - Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Global (Remote) Workplace: Remote DECISION INTELLIGENCE ANALYST Team: Product Location: Flexible / Remote Reporting to: VP of Product ROLE OVERVIEW Rwazi’s platform produces decision-grade outputs powered by structured reasoning and AI-assisted judgment. The Decision Intelligence Analyst owns decision quality. This role evaluates system outputs, identifies reasoning weaknesses, and strengthens AI judgment through structured feedback and training loops. It ensures the platform does not merely generate outputs — but generates sound, defensible decisions. The Decision Intelligence Analyst is the quality control layer for decision intelligence. CORE MANDATE The Decision Intelligence Analyst is accountable for: - Evaluating decision outputs for logical integrity and sound reasoning - Identifying patterns of judgment failure or inconsistency - Designing structured feedback loops to improve AI reasoning - Training and refining AI judgment frameworks - Defining measurable standards for decision quality This role governs the reliability of Rwazi’s decision engine. KEY RESPONSIBILITIES DECISION OUTPUT EVALUATION - Review system outputs for logical coherence and reasoning rigor - Assess signal interpretation accuracy - Identify tradeoff miscalculations or flawed inference pathways - Document recurring reasoning gaps AI JUDGMENT TRAINING - Create structured examples to refine reasoning performance - Develop edge-case libraries for training robustness - Formalize evaluation rubrics for decision quality - Collaborate with R&D to improve reasoning architecture QUALITY STANDARDS & METRICS - Define measurable criteria for decision-grade output - Track improvements in reasoning consistency - Monitor drift in output quality over time - Establish acceptance thresholds for release FAILURE MODE ANALYSIS - Identify systemic reasoning weaknesses - Surface blind spots in signal modeling - Propose structured adjustments to logic layers - Escalate structural flaws early CROSS-FUNCTIONAL COLLABORATION - Partner with Product to align quality with roadmap goals - Collaborate with R&D on advanced reasoning improvements - Provide structured feedback to Engineering when system behavior deviates ROLE IMPACT Strong performance in this role results in: - Higher confidence in decision outputs - Reduced reasoning inconsistencies - Improved explainability - Faster detection of system drift - Stronger enterprise trust This role protects the intellectual credibility of the platform. WHAT THIS ROLE IS NOT - This is not general QA - This is not surface-level data validation - This is not simple output review This role evaluates reasoning quality, not formatting correctness. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - Strong analytical and logical reasoning ability - Experience evaluating AI systems, decision frameworks, or complex models - Comfort dissecting multi-step reasoning chains - Ability to formalize judgment criteria - Strong written clarity and structured thinking - Comfort working with ambiguity and edge cases Candidates may come from applied AI evaluation, consulting, operations research, economics, philosophy of logic, or technically rigorous analytical fields. CULTURAL FIT We value analysts who: - Obsess over reasoning integrity - Question outputs rather than accept them - Care about intellectual rigor - Prefer structured evaluation over intuition - Are comfortable holding high standards HOW CANDIDATES ARE EVALUATED Candidates are evaluated based on: - Their ability to critique and improve structured reasoning - Clarity of their evaluation frameworks - Depth of logical analysis - Ability to identify hidden failure modes - Their rigor in defining measurable quality standards We prioritize demonstrated reasoning discipline over titles alone. SUMMARY The Decision Intelligence Analyst safeguards the quality and integrity of Rwazi’s decision engine. This role ensures that as AI capabilities expand, decision outputs remain structured, defensible, and enterprise-grade.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As the Engineering Manager for Observability, you'll lead the team building the systems that show Figma how its platform and its AI products actually behave in production. That spans our core observability stack, meaning metrics, logs, and distributed tracing, as well as a fast-growing new frontier: the AI observability pipeline that turns traces, conversations, and model outputs into the classification and evals that make Figma's AI features measurably better. You'll set strategy across both, raise the bar on instrumentation and data quality, and push into AI-driven approaches to anomaly detection and operational automation. Observability was an unowned space at Figma until recently, so this is a rare chance to shape an early-stage, high-leverage platform that every engineering team here depends on. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead and grow a 6 engineer team responsible for the reliability, scalability, and evolution of Figma's observability and AI observability platforms. Own and evolve the AI observability ecosystem: a privacy-safe telemetry pipeline that aggregates trace, conversation, and model data, runs classification, and lets teams run evals to measure and improve AI feature quality. Own Figma's core observability stack, including platforms like Datadog, ensuring high availability, strong data quality, and a healthy signal-to-noise ratio across metrics, logs, and traces. Set the technical strategy for the instrumentation standards, libraries, agents, and operators that monitor services across the company. Explore and ship AI-driven approaches to anomaly detection, root cause analysis, signal correlation, and operational automation. Partner across infrastructure, product engineering, finance, and security to give teams clear visibility into system health at scale, including cost efficiency as the team's scope grows. Coach and develop engineers through career growth, feedback, and technical leadership, building a culture of ownership and high-quality execution. We'd love to hear from you if you have: 4+ years of experience leading and growing engineering teams in infrastructure, observability, platform, or AI systems, with a track record of delivering reliable production systems at scale. A strong foundation in distributed systems and a platform mindset: you build systems other teams adopt and rely on, not just for your own team. Hands-on depth in observability, AI systems telemetry, or both, whether that means metrics, logs, and distributed tracing, or the traces, classification, and evals that power AI products. Fluency with the modern tooling in your area, such as Datadog, OpenTelemetry, and Prometheus, or LLM tracing, prompt and model versioning, and eval workflows. A high operational bar (instrumentation and data quality, SLO design, incident response) and the ability to set technical direction and drive cross-functional alignment in complex environments. While not required, it’s an added plus if you also have: Breadth across both classic observability and AI observability, or the curiosity to grow into whichever is newer to you. Experience creating AI Telemetry-assisted improvement feedback loops for services, in particular for AI products and features. Experience improving infrastructure efficiency, including cost attribution, forecasting, vendor negotiation, and usage modeling. A track record designing company-wide observability standards, shared libraries, and agent or operator-based integrations. Experience applying AI or machine learning to anomaly detection, root cause analysis, or operational automation. Experience scaling and mentoring high-performing teams through platform expansion or major architectural change. At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $258,000 — $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: London, England Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... We’re looking for a Senior Creative Director to set the creative vision for Duolingo’s brand building and marketing efforts and lead a team that delivers culturally resonant, high‑impact work across campaigns, social, partnerships, and user acquisition. You will raise the creative bar, turn bold ideas into clear concepts, and guide execution from brief through launch—collaborating closely with Brand Marketing and Growth, International Marketing, Product, Design, BD, and global agency partners to build an iconic brand with measurable business impact. Reporting to the Head of Brand Marketing, this role will lead other creative leaders in the Marketing function. 🧠  You will... Drive all creative work in the Marketing function, ensuring it consistently ladders up to the company strategy and moves key brand and business metrics. Lead, mentor, and grow a team of creatives; set a high bar for craft, narrative, and taste while creating space for diverse voices and experimentation. Turn great ideas into end‑to‑end campaign concepts; guide direction across channels (social, video, experiential, partnerships), from insight to execution. Partner with Brand Marketing to shape briefs, make strategic trade‑offs, and deliver work that’s part of culture and drives brand love and growth. Partner with Growth Marketing to build a performance marketing creative studio enabling our user acquisition efforts across the globe. Partner with our Country Marketing team to lead and evolve our global agency roster; ensure scopes, standards, and handoffs produce A+ creative worldwide. Oversee creative feedback and quality across all project stages; provide clear, timely decisions that keep momentum without sacrificing excellence. Inspire the organization with industry trends, creative references, and new platforms; codify what’s “on‑brand” and how we measure brand success. ✅  You have... Experience in brand/creative roles with significant time leading other creative leaders; proven success shipping integrated campaigns across a wide range of budgets at a high bar. Demonstrated ability to set vision, influence senior stakeholders, and connect creative decisions to strategy, KPIs, and ROI. A track record of turning insights into iconic, culture‑driving ideas and guiding multi‑disciplinary teams from concept to launch. Excellent communication and feedback skills; you simplify complex topics, make fast, sound calls, and bring others along. Experience managing agencies and external partners across markets, with a reputation for raising quality and speed. The ability to work from or relocate to New York City or London, UK ⭐  Exceptional candidates will have... Experience working with IP-led brands Global brand experience, including creative leadership across multiple regions and cultures. A portfolio demonstrating world‑class craft and storytelling— work that drives buzz and earned media attention instead of relying on paid channels for distribution. Deep familiarity with social media and creator ecosystems, and how to translate cultural signals into breakthrough brand ideas. Experience establishing clear creative operating mechanisms with marketing, product, and design partners. The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: £150,300 — £225,400 GBP Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: New York, NY Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... We’re looking for a Senior Creative Director to set the creative vision for Duolingo’s brand building and marketing efforts and lead a team that delivers culturally resonant, high‑impact work across campaigns, social, partnerships, and user acquisition. You will raise the creative bar, turn bold ideas into clear concepts, and guide execution from brief through launch—collaborating closely with Brand Marketing and Growth, International Marketing, Product, Design, BD, and global agency partners to build an iconic brand with measurable business impact. Reporting to the Head of Brand Marketing, this role will lead other creative leaders in the Marketing function. 🧠  You will... Drive all creative work in the Marketing function, ensuring it consistently ladders up to the company strategy and moves key brand and business metrics. Lead, mentor, and grow a team of creatives; set a high bar for craft, narrative, and taste while creating space for diverse voices and experimentation. Turn great ideas into end‑to‑end campaign concepts; guide direction across channels (social, video, experiential, partnerships), from insight to execution. Partner with Brand Marketing to shape briefs, make strategic trade‑offs, and deliver work that’s part of culture and drives brand love and growth. Partner with Growth Marketing to build a performance marketing creative studio enabling our user acquisition efforts across the globe. Partner with our Country Marketing team to lead and evolve our global agency roster; ensure scopes, standards, and handoffs produce A+ creative worldwide. Oversee creative feedback and quality across all project stages; provide clear, timely decisions that keep momentum without sacrificing excellence. Inspire the organization with industry trends, creative references, and new platforms; codify what’s “on‑brand” and how we measure brand success. ✅  You have... Experience in brand/creative roles with significant time leading other creative leaders; proven success shipping integrated campaigns across a wide range of budgets at a high bar. Demonstrated ability to set vision, influence senior stakeholders, and connect creative decisions to strategy, KPIs, and ROI. A track record of turning insights into iconic, culture‑driving ideas and guiding multi‑disciplinary teams from concept to launch. Excellent communication and feedback skills; you simplify complex topics, make fast, sound calls, and bring others along. Experience managing agencies and external partners across markets, with a reputation for raising quality and speed. The ability to work from or relocate to New York City or London, UK ⭐  Exceptional candidates will have... Experience working with IP-led brands Global brand experience, including creative leadership across multiple regions and cultures. A portfolio demonstrating world‑class craft and storytelling— work that drives buzz and earned media attention instead of relying on paid channels for distribution. Deep familiarity with social media and creator ecosystems, and how to translate cultural signals into breakthrough brand ideas. Experience establishing clear creative operating mechanisms with marketing, product, and design partners. The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: $236,800 — $355,200 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: United Kingdom, Europe, North America, and Australia ScaleMath is hiring a Staff Writer and Editorial Lead to work directly with the founder and help drive high-leverage initiatives across the business. This is not a traditional "writing-only" role. You’ll be involved in content and editorial work, but you’ll also jump into partnerships, sales support, client calls, messaging, positioning, internal projects, and whatever else the business needs. The common thread is: you’re a high-judgment operator who can own work end-to-end and ship high-quality outcomes. This role exists because our current internal “right hand” is becoming a bottleneck. We need someone with the same level of written English ability and attention to detail to share the load and help ScaleMath move faster without lowering standards. WHAT WE’RE LOOKING FOR We’re looking for someone who fits the following criteria: - Strategic + hands-on – able to set direction and execute, owning initiatives end-to-end with real accountability - Exceptional attention to detail – holds a high precision bar and catches issues others miss - Elite written communicator – writes clearly, confidently, and with strong structure and flow - High-level copywriter / “sentence designer” – strong at line-level writing: clarity, rhythm, persuasion, and restraint - Quality bar setter – elevates the standard for what “good” looks like across content and messaging - Strong editorial judgment – knows what to cut, what to keep, what to emphasize, and what will confuse the reader - Execution-first mindset – reliably ships finished work, not just drafts, outlines, or ideas - Brand voice steward – maintains consistency of tone, positioning, and messaging across channels - Trusted internal reviewer – improves others’ work through thoughtful critique, rewrites, and refinement WHAT YOU’LL DO This role will evolve over time, but you can expect to work across areas like: - Writing and editing high-quality content (including founder-led content) - Improving messaging, positioning, and narrative clarity across the business - Reviewing and polishing important documents, emails, and customer-facing assets - Supporting partnerships: outreach, coordination, follow-ups, and deal flow - Joining client and partner calls where strong communication matters - Supporting sales efforts with copy, decks, follow-ups, and materials - Owning internal initiatives end-to-end (research, execution, and delivery) - Acting as a force multiplier for the founder and the team WHAT SUCCESS LOOKS LIKE - Work that used to bottleneck now ships consistently, without quality dropping - Our content, messaging, and outbound feels sharper, clearer, and more “ScaleMath” - Initiatives move forward because you proactively push them forward - The founder’s time is protected and the business moves faster WHO THIS IS PERFECT FOR This role is ideal if you’re someone who: - Loves writing, editing, and high-quality communication - Also enjoys business problem-solving and cross-functional execution - Wants real ownership, not narrow job lanes - Can switch between “craft” work and “operator” work without losing quality LOCATION UK is preferred, but we’re open to hiring globally for the right person. HOW TO APPLY Send us: - A short note on why this role fits you - 2–3 examples of your best writing (published or private is fine) - Anything that shows how you operate (projects, initiatives you owned, etc.)

Location: United States Workplace: remote About Lyra   Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates. About the Role The Lyra Dialectical Behavior Therapy (DBT) program provides comprehensive DBT for adults and adolescents. Both the adult and adolescent programs involve weekly individual therapy, weekly DBT skills training groups, and weekly consultation team meetings for DBT therapists. All Lyra DBT clients also have 24/7 access to a team of licensed clinicians who have been trained in DBT skills coaching for around the clock support.    As a Lyra DBT Therapist, you’ll provide individual DBT, multifamily skills groups, and parenting and family sessions for adolescents and their parents, as well as individual DBT and DBT skills groups as needed for adult clients. You’ll also assign DBT-relevant digital lessons, videos, and assessments to your clients to enhance learnings and monitor outcomes between sessions. Lyra's clients come from a multitude of backgrounds and experiences, and have varying needs and abilities. We strive to continue to meet their unique needs by delivering culturally responsive care—an approach that accounts for the impact of cultural backgrounds on each person’s care experience.   Our therapists enjoy connecting with their colleagues who share a passion for providing evidence-based care. You’ll attend weekly consultation team meetings as well as one-on-one consultation meetings with an expert DBT team lead, co-lead DBT skills groups with other DBT providers, and attend robust trainings to enhance your clinical skills. You always have a team behind you if a crisis comes up. You’re never alone, even while working remotely in the US.    This role may be a great fit if you are a PSYPACT authorized or PSYPACT eligible licensed psychologist with experience providing comprehensive DBT to adolescents and adults. You may also find this role rewarding if:  You are passionate about helping others improve their lives through skills-based interventions and work to understand your clients through a lens of compassion and curiosity. You enjoy evidence-based practice, continual learning, and professional improvement. You prefer to work within a collaborative team environment. You are accountable for your own outcomes and performance, and are willing to embrace challenges that others may shy away from. Requirements Clinicians must be PSYPACT eligible, with a preference for clinicians with current PSYPACT authorization PhD/PsyD in clinical, counseling, or school psychology from an accredited graduate program Formal didactic training in DBT required (e.g., in-house training with consultation team, tape review, 1:1 supervision; Behavioral Tech; DBT Foundational Training; DBT Intensive Training; DBT for Adolescents training) One year minimum experience providing comprehensive DBT to adolescents and adults Willingness and ability to work evenings and weekends to accommodate client scheduling needs DBT-LBC certification preferred but not required Experience, comfort, and passion working with clients who present with high risk behaviors, including suicidal ideation and/or self-injury Willingness to obtain cross-licensing in additional states as needed to support program growth Experience providing telehealth therapy services in a virtual environment (video and teletherapy) preferred but not required Computer and live video tools literacy (e.g., Zoom, Google Meets, DoxyMe, Skype, etc.) As a full-time licensed psychologist, you will be employed by Lyra Clinical Associates P.C. We manage the business operations so you can focus on providing high-quality mental health care. Here are just some of our perks and benefits: Competitive compensation for your session work and administrative work This role is eligible for a sign-on bonus for qualified candidates Access to lyra for Lyrians; coaching and therapy services for you and your dependents Time off with pay policies, including vacation, sick days, and company holidays 401K with up to 3% matching Employee discount marketplace including access to pet insurance Free live and recorded webinars with CE approval from APA, ASWB, and NBCC Malpractice liability insurance policy Licensure renewal reimbursement—up to 5 state licenses Opportunity for cross-licensure sponsorship and support, if eligible A caseload of motivated clients from diverse industries and backgrounds matched with your expertise using specific search features in the care platform A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and  a monthly technology stipend We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.   For more information about how we use and retain your information, please see ourWorkforce Privacy Notice." The anticipated salary range for a full-time licensed psychologist provider at Lyra is between $98,000 - $126,000 annually, depending on geographical location.    At Lyra, base salary is only one aspect of an employee’s total compensation package, which may additionally include monthly variable measurement based compensation, comprehensive healthcare coverage, retirement benefits, and time off with pay.

Location: London Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As Commercial Director, UK & Nordics at Via, you will be the driving force behind how cities rethink and deliver public transport. You’ll own Via’s commercial strategy in the region, lead the full end-to-end sales cycle, and build lasting partnerships with authorities, transport operators, and key public and private-sector leaders. Our Partnerships team combines hands-on execution with strategic thinking to help communities move more efficiently, sustainably, and equitably, while delivering on revenue targets and positioning Via as a trusted partner and visible voice across the mobility ecosystem. About the Role: Lead the full-cycle commercial strategy across the UK & Nordics, from identifying and engaging prospective partners to structuring, negotiating, and closing complex, multi-stakeholder deals Build trusted, long-term relationships with decision-makers, from elected officials and transport authorities to transport operators, positioning Via as a strategic partner and helping cities and regions turn mobility ambitions into tangible systems. Navigate complex regional buying landscapes by leveraging Via’s full platform, including Citymapper and Remix , to develop evidence-based business cases that demonstrate value to cities and regions, unlock funding, and bring regional transit plans to life. Act as a thought partner to councils and regions, advising on network design, funding mechanisms, and implementation strategies that ensure communities benefit from more efficient, sustainable, and equitable transportation (E.g. Milton Keynes and WECA ) Represent Via externally in your market, championing our mission and technology through local marketing efforts, conferences, and thought leadership: showing stakeholders how innovative mobility can shape the future of urban living. About You: 10+ years of experience closing complex, consultative deals in sales, business development, or strategy (ideally in enterprise, government, infrastructure, or tech-enabled services) A track record of winning complex, multi-stakeholder deals where outcomes are driven by trust and influence Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs into a clear, compelling commercial narrative Curious, resourceful, and comfortable in ambiguity: you don’t wait for perfect information to start moving A natural leader with excellent judgment: you know when to push, when to listen, and when to rethink the strategy You thrive in high-ownership environments where you’re trusted to run your market like it’s your own business Experience in transportation, mobility, or public-sector sales is a big plus, but not a requirement What We Offer Becoming part of a company that was awarded for its commitment to social good Competitive compensation including variable pay and equity A hybrid working model and a spacious office near Chancery Lane where you can enjoy weekly team lunches Comprehensive benefits package, including generous paid parental leave, and health scheme offered through AXA Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI) There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer. #LI-RB1  #LI-Hybrid

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Lead the design and delivery of production-grade AI agents: You’ll manage and grow a team of engineers building highly performant, reliable, and intuitive AI agents that are central, mission-critical, and directly drive Sierra’s growth. These aren’t prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. You’ll ensure technical excellence, operational reliability, and high customer impact. - Own the Agent Development Life Cycle (ADLC): You’ll guide your team through the full lifecycle—from initial pilot through deployment and continuous iteration—coaching engineers to set and maintain the standard for ADLC best practices. You’ll ensure projects are delivered on time, meet customer needs, and scale effectively in production environments. - Partner with large enterprises and cutting-edge startups: You’ll collaborate with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale. You’ll also work with innovative startups in Europe, embedding AI agents across their entire business stack to drive innovation and efficiency. - Shape the future of the platform: Your team’s direct work with customers will guide the evolution of Sierra’s core platform. You’ll surface unmet needs, prioritise initiatives, and collaborate with research, product, and platform teams to shape the future of AI agent development and Sierra’s product. WHAT YOU'LL BRING - Experience leading engineering teams that build and scale end-to-end production systems - Strong technical problem-solving skills and the ability to guide teams through ambiguous, fast-changing environments - A leadership style that blends high standards with empathy, fostering both speed and quality - Proven ability to work closely with customers and translate business needs into technical deliverables - Excellent communication skills across technical and non-technical audiences - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience developing AI agents a plus). - Experience building or deploying AI/LLM systems in production - Background as a founder, engineering lead, or startup builder with high ownership and urgency - Familiarity with tools for today’s AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Experience interfacing with customers or leading technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Design, build, and operate secure, scalable, highly available Azure infrastructure powering TeamViewer’s global SaaS platform Manage and optimize Kubernetes platforms using GitOps practices and Infrastructure as Code. Develop CI/CD pipelines, automation, and operational tooling to improve delivery speed, security, and developer productivity Implement monitoring, logging, and observability solutions to ensure platform reliability, performance, and visibility Drive platform performance, scalability, security, and cost optimization while supporting incident response and on-call operations Mentor engineers and partner across Engineering, Product, Security, and Platform teams to advance cloud-native best practices Requirements Degree in Computer Science, Software Engineering, or equivalent practical experience 5+ years experience as a Senior DevOps, Platform, or Cloud Engineer in high-availability SaaS environments Strong expertise in Azure, Infrastructure as Code (Terraform/Bicep), Kubernetes, containers, and GitOps tools such as Argo CD Hands-on experience with CI/CD platforms, scripting (Python, Bash, PowerShell), and automation. Knowledge of observability, cloud networking, microservices, infrastructure security, identity management (e.g., Entra, Keycloak), and relational databases Strong problem-solving, automation, and mentoring skills; experience with Java, Go, SQL, AWS, or GCP is a plus What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time with up to 50% home office Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.