Вакансии

- Ведение VIP-клиентов на всех этапах и повышение их лояльности; - Консультирование по продуктам, работа с возражениями;

• Опыт на финансах/дейтинге и позиции FD/RD от 6 мес.

Location: European Union; Remote Colombia / Argentina / Peru Workplace: Remote About the Role At Playson, we work with a deliberately small team of people who own what they do. This role follows that model. You’ll ensure our presence at the industry’s biggest international exhibitions, organise our signature Playson&Friends parties, and the exclusive experiences we create for our closest partners. Here, one person’s ownership makes a visible difference. You’ll have real autonomy, direct access to decision-makers, and a brand that cares about quality in everything it puts its name on.   We’re looking for someone who takes a complex project with dozens of moving parts and closes it end to end: budget, vendors, logistics, brand, guests, and the details nobody else noticed. Our clients come to expect the same standard from our events as from our games, and that standard is quality.   Key Responsibilities International exhibitions and industry events - Participation at major iGaming events such as ICE, SiGMA and SBC. This runs from strategy and budget through booth design and build to on-site delivery and post-event review. - Negotiating with organisers, agencies and suppliers to get high-quality delivery within budget, and taking responsibility for both.   Client experiences - Planning and producing Playson&Friends parties, our signature events where partners come together to celebrate and connect. - Designing and delivering high-end experiences and one-of-a-kind moments for small groups of key clients. - Handling every aspect: concept, venues, travel, hospitality, safety, timing and guest experience. Ensuring each experience feels effortless for the guest and reflects Playson’s brand.   Branded client hampers and promotional gifting - Partnering with Account Managers to turn their promotional initiatives into branded and themed client hampers, including concept, sourcing, production, personalisation and international delivery. - Building a reliable supplier network and a process that can deliver consistent quality at scale and on short notice.   Requirements - 3+ years in event management, client hospitality or BTL marketing, ideally in iGaming, tech or entertainment. - A proven track record of delivering complex international projects end to end, with personal accountability for the outcome. We’ll ask you for examples. - The ability to manage several large projects at once and stay calm and decisive when plans change on-site. - Experience producing premium, high-touch experiences for VIP or key-account audiences. - Strong budget management and confident negotiation with suppliers and agencies. - A creative eye, strong taste and close attention to brand consistency. - Excellent communication and stakeholder management skills. - Excellent spoken and written English. - Knowledge of the global iGaming landscape and events ecosystem is a plus. - Willingness to travel frequently.   What we Offer - Benefit from a transparent and systematic quarterly bonus system. - We offer a flexible work schedule to accommodate your needs. - Choose to work remotely, providing greater flexibility and comfort. - Enjoy unlimited paid vacation leave, including bank holidays. - Take unlimited paid sick leave whenever necessary. - Get reimbursement for professional development courses and training. We provide access to the latest tools and training for continuous growth.   Recruitment Process - HR Interview - Technical interview - Final interview   By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.

Задачи: — Исследование и интеграция PSP, понимание динамики эквайринга, P2P транзакций и ведущих методов оплаты от первого лица; — Поиск или создание решений, глубокое понимание продуктового ландшафта; — Сверка балансов и оборотов в различных PSP и методах оплаты; — Контроль и обзор комиссий за клиринг; — Контроль ликвидности и управление балансом; — Управление ежедневной коммуникацией с PSP. Требования: — Высшее образование в области финансов, бизнеса или управления операциями; — Опыт работы с PSP в iGaming не менее 1 года на позиции менеджера или офицера PSP; — Понимание обработки криптовалют; — Сильные аналитические навыки; — Умение эффективно распределять ресурсы, планировать и приоритизировать; — Отличные навыки решения проблем и устранения неполадок; — Свободное владение русским и хороший уровень английского. Условия: — Высокая зарплата (плюс бонусы за результат и пересмотр зарплаты); — График работы: Пн-Пт (9 часов с 1 часом на обед), гибкий старт с 8:00 до 10:00; — 24 дня отпуска; — Корпоративные уроки английского и греческого языков; — Тренажерный зал и SPA в офисе; — Корпоративное питание; — Активная корпоративная жизнь; — Интересные рабочие задачи, позволяющие развиваться; — Сильная команда профессионалов, поддерживающая развитие и реализацию амбициозных проектов.

• Умение рассчитывать экономику проектов как самостоятельно, так и совместно с аналитиками.

Location: Thailand; Indonesia; Malaysia; Philippines Workplace: remote About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We are looking for an IB & Affiliate Manager to join our team and help grow our partner network across key markets, including the Asian one. Responsibilities Search and onboard IBs, affiliates, and ad platforms in your region Support partners through activation and ongoing work Manage CPA, RevShare, Hybrid, and Lot models Monitor partner performance and optimize results Assist in negotiations and deal closure Identify new growth opportunities Requirements From 2 years as affiliate manager or bizdev in Forex/CFD Understanding of regulated broker operations Existing network of IBs/partners in the Middle East is a strong advantage Familiarity with affiliate models: CPA, RevShare, Hybrid Fluency in English Strong communication and structured approach Proactive and results-oriented mindset What we offer Full-time remote role with long-term collaboration (service provider contract). Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account). Flexible working hours. High autonomy in launching marketing campaigns and technical setups. All necessary tools for comfortable and efficient work. Corporate training. A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

— Работа с входящим трафиком и сопровождение пользователей. — Коммуникация с аудиторией с учётом особенностей конкретного GEO.

▫️Коммуникация с текущими партнерами (осуществление технической поддержки) и поиск новых; ▫️Анализ рынка;

Кого ищем: hands-on биздева: самостоятельно привлекать креаторов и скаутов, квалифицировать лидов и закрывать сделки. Требования: 5+ лет продаж, сильный B2C и cold hunting, опыт конференций и офлайн-нетворкинга, английский C1+.

Главные задачи: Подготавливать и защищать стратегии, медиапланы, контент-планы Писать статьи/комментарийку/исследования/новости/пресс...

Location: London, England Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Role We're looking for a dynamic and results-driven Manager, Subscriptions Partnerships to join our Subscription EMEA Partnerships & Commercial team. Deliveroo Plus and Wolt+ are our subscription programmes, offering customers exclusive benefits like free delivery and special offers. In this role, you will lead strategic partnerships to drive awareness, engagement, and subscriber growth, while creating value for our members and partners alike. You will be responsible globally for i) owning strategy and execution for our high-stakes strategic Deliveroo Plus / Wolt Plus distribution partnerships or benefits partnerships, ii) owning the relationships between our partners alongside our Global Business Development team, ensuring successful win-win relationships. You’ll work with the wider Subscriptions EMEA team and other cross-functional teams in the domains of Business Development, Marketing, Product, Engineering, Analytics and Finance, while taking full ownership of driving your initiatives to fruition and most importantly tangible results. This is your opportunity to join one of the most successful growth companies in Europe and improve the daily lives of millions of people! What You'll Be Doing Strategy : craft the short and long-term strategy for Deliveroo Plus/Wolt+ distribution and benefits partnerships that will enable faster growth and higher value proposition of our membership program globally, with high scalability New Partnerships: progress new partner negotiations in collaboration with our Global Business Development team, and launching them through successful go-to-market (GTM) processes Performance: Track and own key performance indicators and targets in the domain and, where necessary, drive correction actions. This might be by pulling short-term levers with our marketing team or forming up long-term product-driven features to solve for underlying drivers. Project Management: Lead the end-to-end implementation of new initiatives and launches, coordinating efforts across internal teams and external partners to ensure seamless execution Joint Business Planning and Relationship Management: Collaborate with partner counterparts to build strong relationships, create joint business plans, address key challenges, define mutual goals, and deliver innovative solutions. What We’re Looking For Experience: 5+ years of proven and relevant experience preferably in (i) strategic business development, (ii) subscriptions and loyalty programs or iii) strategy & operations in a top tier tech/platform company / management consulting. Preferably demonstrated success in building and managing high-impact partnerships or collaborations with external stakeholders. Problem-solving skills: our team is in the business of solving hard problems and developing new solutions - not just in the abstract but also on the lowest level of detail People & project management skills: you’ll need to be able to inspire and persuade internal and external stakeholders from a broad spectrum of backgrounds in a cross-team setting and get them to work towards one goal in a coordinated, collaborative and efficient manner Drive, ownership and independence: you’ll be given responsibility and freedom in terms of how to get stuff done. In exchange, you’ll need to be comfortable and effective at being in the driver’s seat in your initiatives. Analytical skills and AI fluency: you’ll work with data every single day so spreadsheet, AI and data mastery is a must-have. As we have data on almost anything available, you’ll need to be comfortable to drive data driven decision making by distilling the key insights out of it, and using AI effectively. Business acumen and eye for great customer experience : you’ll need to have good intuition about what works best for our customers to ensure that we focus on solving the right problems in the right way. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

- Находить спрос. Исследовать пользователей и рынок, выбирать перспективные сегменты, проверять потребности через интервью и реальные действия пользователей.

Location: Espoo Workplace: Hybrid Role highlights: - Senior Manager, Total Reward - Location: Espoo, Finland - Department: People - Reports to: VP, People - Employment type: Permanent - Workplace model: Hybrid Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS As Senior Manager, Total Rewards, you'll build the Total Rewards function at ICEYE from the ground up. Today we don't have a mature Total Rewards infrastructure, and we need someone who has done this before and knows how to take an organization from fragmented compensation and benefits practices to a clear, scalable, data-driven framework. You will own the strategy, design, and implementation of Total Rewards across our global workforce in Finland, Europe, the US, and Asia-Pacific. Reporting to the VP, People, you'll be a strategic partner to executive leadership, People Business Partners, Finance, and business leaders, bringing structure and discipline to how we make reward decisions while keeping the employee experience at the center. This is a builder role. You'll be comfortable in an environment where the answer isn't yet documented and the process doesn't yet exist, and the expectation is to figure it out, build it, and make it work. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Build the global Total Rewards framework: Define and implement ICEYE's Total Rewards philosophy, principles, governance, and operating model, including decision rights, so rewards are managed consistently across countries and employee populations. - Lead and develop the Total Rewards team: Manage, coach, and develop the Rewards Specialist reporting to you, setting clear priorities, building expertise, and fostering a high-performing team. Balance hands-on delivery with effective delegation and capability building as the Total Rewards function evolves and scales. - Build compensation infrastructure: Establish global salary benchmarking and market-pricing methodology, salary ranges and structures across relevant geographies, compa-ratio and market-positioning analysis, internal and pay equity analysis, and guidelines for new-hire pay, promotions, lateral moves, and out-of-cycle adjustments. - Design and run compensation cycles: Build and lead scalable global merit, promotion, and equity refresh cycles, including budgeting, scenario modelling, manager guidance, and communication, in partnership with People Business Partners, Finance, and leadership. - Create job architecture and career structures: Partner with People Operations and People Business Partners to build a practical global job architecture covering job families, career levels, leveling criteria, and role scope, with enough structure for consistency and without unnecessary bureaucracy. - Own equity and long-term incentives: Develop and govern ICEYE's global equity approach, including eligibility, grants and refreshes, pool planning, and executive and senior leadership equity, working with Finance, Legal, executive leadership, and the Board/Remuneration Committee while respecting country-specific constraints. - Design variable compensation and sales incentives: Work with Commercial, Sales Operations, Finance, and business leaders to build and govern sales incentive plans, commission structures, and bonus frameworks, balancing commercial outcomes with simplicity, transparency, and financial discipline. - Build the benefits strategy: Develop a coherent global benefits philosophy with local relevance. In Finland this includes oversight of occupational healthcare, insurance, pension arrangements, flexible benefits, ePassi, bike benefits, and other local programs, plus principles to harmonize benefits across our international locations. - Establish pay transparency and pay equity: Build the processes, data, and governance to prepare ICEYE for the EU Pay Transparency Directive, Finnish equal-pay requirements, and other relevant regulations, turning requirements into practical processes rather than only managing compliance. - Advise executives and the Board: Act as a trusted Total Rewards advisor to the VP People, executive leadership, and the Board/Remuneration Committee, with clear, data-driven recommendations on executive compensation, market positioning, equity allocation, incentives, budgets, and reward strategy. WHAT WE'RE LOOKING FOR MUST HAVES - You have built this before: you have personally built or materially transformed a Total Rewards function, taking an environment with incomplete or inconsistent processes, data, structures, and governance and making it scalable - 8+ years of progressive experience in HR/People, with significant specialization in Total Rewards - 3+ years in a senior Total Rewards leadership or ownership role - Experience in a fast-growing, international technology, aerospace, engineering, deep-tech, or similarly complex organization, including through significant growth and organizational change - Experience designing and operating compensation and benefits programs across multiple countries, particularly Europe and the US, with an understanding of how global frameworks differ from local market requirements - Strong understanding of Finnish employment, benefits, taxation, and compensation practices - Deep technical Total Rewards expertise: market benchmarking and survey data, salary structures and ranges, job architecture and leveling, compa-ratio and market positioning, pay equity analysis, equity and LTI, annual compensation cycles, variable compensation and sales incentives, benefits strategy, compensation modelling and analytics, and pay transparency - Builder mentality: comfortable starting with ambiguity and without an existing playbook, mature HRIS configuration, or perfectly clean data; able to set a practical roadmap and be pragmatic about where structure is needed - Executive presence and commercial acumen: able to translate complex reward topics into clear business decisions, challenge assumptions, model scenarios, and make recommendations to senior leadership and the Board - A human-centric approach: you think about how reward decisions are experienced by employees and managers, and you build clarity and trust rather than more process - Professional fluency in English NICE TO HAVES - Finnish language skills - Familiarity with Finnish collective agreements/TES environments - Experience with leading market data providers such as Radford, Mercer, WTW, or similar - Experience navigating international equity and compensation considerations WORKING AT ICEYE At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions. - See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we'll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Проджект ведёт проект целиком — от определения целей с клиентом до реализации и оценки результата. — вместе с клиентом определять цели и превращать их в план работ;

- сильный hands-on опыт с Google Ads. - понимание CPA, ROAS, LTV, payback, attribution.

Location: Metro Manila; Armenia; Serbia; Kazakhstan; Georgia Workplace: Remote 🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 10,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. About the role: You'll build the processes and tooling behind client data quality at Salmon — reducing manual work and making Operations' output measurable. What you'll do: - Own client data verification and update processes end-to-end, from identifying challenges to designing, implementing, and continuously improving solutions. - Build and evolve an internal product used daily by the Operations team to manage client data verification workflows. - Work at the intersection of business, technology, and data, driving operational efficiency, data quality, and process automation.. What you'll own: - Analyze, design, and optimize business processes for manual client data verification and updates. - Drive the development of an internal Operations platform, defining user journeys, workflow logic, product requirements, and priorities. - Identify bottlenecks, eliminate unnecessary manual steps, and drive automation initiatives. - Translate business and regulatory needs into clear product and functional requirements, working closely with Engineering to deliver solutions. - Define and track operational metrics, including processing times, queue performance, verification statuses, and process efficiency. Use SQL to investigate issues and identify improvement opportunities. - Collaborate with Operations, Compliance, Customer Service, Antifraud, and Engineering to align stakeholders and deliver seamless end-to-end processes. What makes you a strong fit: - 3+ years of experience as a Product Manager, Product Owner, or Business/System Analyst with strong product ownership experience. - Hands-on experience owning and improving internal products, operational workflows, or back-office processes. - Strong business process analysis and optimization skills, including AS-IS/TO-BE mapping and experience with BPMN or similar tools. - Ability to independently identify problems, prioritize improvements, define product requirements, and drive solutions from idea to implementation. - Data-driven mindset with working knowledge of SQL and experience using operational metrics to evaluate performance and identify improvement opportunities. - Hands-on experience using AI tools to streamline daily work, improve productivity, and identify opportunities for process automation. - Strong stakeholder management and communication skills, with the ability to collaborate across Product, Engineering, Operations, and Compliance teams in English. What we offer: Ownership and flexibility - Stock option plan — four-year vesting with a 25% cliff after the first year - Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: Belgrade, Serbia; Tbilisi, Georgia Workplace: remote Execute and optimize social campaigns across various platforms, such as Meta,LinkedIn, Tik Tok, and more with a focus on achieving media or performance KPIs. Utilize your expertise in paid social advertising to develop and implement effective campaign strategies, targeting methods, and ad creatives. Monitor campaign performance, analyze data, and identify areas for optimization and improvement to drive maximum results. Prepare comprehensive reports and metrics, showcasing campaign performance, key insights, and recommendations for further optimization. Conduct A/B tests to improve ad performance, generate insights, and refine targeting and creative strategies. Build and update dashboards to provide real-time visibility into campaign performance and key metrics. Act as a mentor and curator for junior and middle specialists, providing guidance, support, and sharing best practices to enhance their skills and knowledge in paid social advertising. Collaborate closely with the English-speaking Client Service team, ensuring effective communication, understanding client requirements, and addressing their needs and concerns. Minimum of 4 years of experience in executing and optimizing social campaigns toward media or performance KPIs. Proficiency in managing social media advertising platforms, such as Facebook Ads Manager, Tik Tok, LinkedIn Campaign Manager, etc. Fluent English B2+ Experience in working with Google ads / TikTok / Linkedin or any other DSP or advertising tools Leadership Experience

Location: Spain; Italy Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This is a builder’s role, where you'll own both the technical depth and commercial outcomes for some of ElevenLabs' most exciting customers across Southern Europe, sitting at the intersection of product, engineering, and revenue. You'll get ahead of the problem. You'll dig into how customers deploy ElevenLabs across web, mobile, and their systems, spot the problems before they do, inspire new use-cases and own the solution end to end. You'll own the number too: renewals, expansion and cross-sell. Success here means driving real revenue retention and growth for your book of business. What this looks like day to day You'll run onboarding, enablement, and growth across ElevenLabs' full platform, core speech models, creative tools, and Agents. You'll advise customers on production deployment, not just theory, digging into usage and performance data to catch friction early and keep adoption moving. You'll also own commercial outcomes for a defined book of business against clear targets: Gross Revenue Retention, Net Revenue Retention, cross-sell, and net expansion. You'll spot expansion opportunities early, own renewals and upsells end to end, and work closely with Sales, Engineering, and CS leadership to turn technical wins into revenue. Requirements - 5+ years of Customer Success, Account Management or Technical Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the Southern Europe region - Proven experience of owning and managing a defined Book of Business - Fluent in Spanish, Italian and English (all three languages required) - Proven experience working across the Southern Europe market. Knowledge of the landscape and cultural nuances - Familiarity and experience with building and deploying AI agents - Strong builder mindset - you thrive in ambiguity and being a pioneer, finding ways to innovate across a full region or market to drive revenue outcomes - Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs - Proven experience working cross functionally with Sales, Engineering, Product, and Marketing teams - Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals - Excellent problem-solving, technical, and analytical skills to address customer needs and concerns - Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization - Self-motivated and able to work independently in a remote or distributed team environment Location This role is remote-first, so it can be executed from anywhere in Spain or Italy. If you prefer, you can work from our office in Madrid or fully remote in Italy. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.