Location: Remote, United States
At JetBrains, code is our passion. Since we started in 2000, we have strived to make the most effective developer tools on earth so developers can learn fast and make amazing things happen – with code. Customer Success Engineers (CSE) are technical points of contact for JetBrains customers. They work with the JetBrains product teams and customers to ensure that the products meet the needs of our enterprise users, helping our products retain their position as the best on the market.
Many of our customers begin with a set of strategic projects that grow into sizable partnerships. We are looking for
Customer Success Engineers to build great technical relationships with our customers and grow JetBrains' business with focus on Latin America (LATAM).
We care deeply about our customers' success and the quality of our work. In addition to having a passion for working with others, the ideal candidate will be able to deepen our relationships with customers and serve as a technical advisor to them.
In this role, you will:
Work closely with JetBrains Account Executives.
Help customers adopt JetBrains products and services to achieve desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption.
Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies.
Be the customers’ advocate within JetBrains, representing them to the Support and Product Engineering teams, as well as other groups.
Recommend product enhancements based on your customer experiences and the feedback you receive.
Help product teams present and evaluate new product ideas to the customers in your portfolio.
Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology both within JetBrains and in the field at large.
Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs.
We will be happy to have you on our team if you have:
Proven experience in technical consulting, technical customer success, or other customer-facing technical roles.
Strong verbal and written communication skills in
English and either Portuguese or Spanish
.
Extensive experience in software development, QA, IT, DevOps, ML, or any related IT field – the wider the variety of fields, the better.
Hands-on knowledge of AI/LLMs in the field of software development.
A passion for continually improving the customer experience.
Exceptional presentation skills for demonstrating JetBrains products to customers.
The ability to quickly identify and address technical and business challenges related to software development tooling.
The ability to convey technical concepts to customers of all technical backgrounds.
Comfort in a fast-paced and dynamic working environment.
Experience working in or with large software development teams.
A collaborative and team-focused mentality, with a willingness to take initiative.
Self-direction and resourcefulness.
The ability to travel approximately 25% of the time.
#LI-HYBRID
#LI-JP1
#LI-REMOTE
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
This position may also be eligible for additional compensation, such as an annual bonus, commission, or other incentive compensation, subject to the terms of the applicable plan or program.
The base salary range (per year) for this position in the posted work location(s) is
$100,000
—
$200,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
About Upstart:
At Upstart, the mission is to radically reduce the cost and complexity of borrowing for all Americans by leveraging creativity, experimentation, and advanced AI to reshape access to credit. The company partners with banks and credit unions to expand access to affordable credit through technology that uses over 3,000 signals to power smarter, fairer decisions for millions of customers. Upstart operates as a digital-first company with flexibility for employees to work remotely or from offices in Columbus, Austin, the Bay Area, or New York City.
The Team:
Upstart Bank is a technology-enabled bank combining innovative lending with disciplined balance sheet and risk management. The Treasury team manages the Bank's funding, liquidity, capital, investment portfolio, and interest rate risk across market conditions and economic cycles.
Role and Responsibilities:
- Own the Bank's asset and liability management (ALM) and interest rate risk measurement framework, including net interest income simulation, economic value of equity sensitivity, repricing gap analysis, and other measures to assess earnings and capital exposure across changing rate environments.
- Lead implementation, configuration, and ongoing administration of the Bank's ALM platform, including data mapping and staging, source-to-model reconciliations, model controls, change management, vendor coordination, and issue resolution.
- Develop, document, and regularly evaluate behavioral and market assumptions such as deposit betas and decay, loan prepayments and curtailments, repricing characteristics, funding rollover behavior, yield curves, and product optionality.
- Perform sensitivity analysis, backtesting, and outcomes analysis.
- Design and evaluate parallel and non-parallel rate shocks, ramps, curve twists, and business-plan scenarios.
- Identify key drivers of risk, monitor limits and early warning indicators, and explain changes in the Bank's interest rate risk profile.
- Recommend balance sheet, product pricing, funding, investment, and hedging actions to manage interest rate risk within approved appetite and limits.
- Partner with business leaders to assess ALM implications of new products and balance sheet strategy changes.
- Prepare ALM and interest rate risk reporting for the Asset and Liability Committee, executive management, the Board, Internal Audit, and regulators.
- Support policy administration, model risk management, independent validation, examinations, audits, and continuous improvement of Treasury reporting.
Minimum Qualifications:
- Bachelor's degree in Finance, Accounting, Economics, Business, Mathematics, Statistics, or related field, or equivalent practical experience.
- 10+ years of experience in bank treasury, asset and liability management, interest rate risk management, balance sheet management, or related discipline.
- Experience in a commercial bank, community bank, or bank holding company applying ALM and interest rate risk concepts in a regulated environment.
- Hands-on experience operating an ALM platform and producing net interest income and economic value sensitivity analyses under multiple rate and balance sheet scenarios.
- Experience developing and governing model assumptions, reconciling source data to model inputs, analyzing model results, monitoring policy limits, and preparing ALM or IRR reporting for senior management or an Asset and Liability Committee.
Preferred Qualifications:
- Experience presenting ALM and interest rate risk analyses to senior committees, executive management, boards, auditors, and regulators.
- Knowledge of bank regulatory guidance for interest rate risk and model risk management (OCC, Federal Reserve, FDIC).
- Experience with fixed-rate consumer lending, retail and wholesale deposits, investment securities, derivatives, and balance sheet dynamics of a de novo or rapidly growing bank.
- Advanced spreadsheet and financial modeling skills.
- Proficiency with SQL or similar data tools.
- Familiarity with ALM platforms such as Empyrean, QRM, BancWare, Moody's Analytics, or similar.
- Experience supporting independent model validation, assumption backtesting, model change governance, hedging analysis, or funds transfer pricing.
- CFA, FRM, or other relevant professional credentials are a plus.
Position Location:
- Remote within the United States.
- Majority of work can be accomplished remotely with occasional in-person team onsite meetings once or twice per quarter.
Compensation and Benefits:
- Anticipated base salary range: $159,500 to $220,700 USD per year, depending on geographic location, skills, experience, and education.
- Additional compensation includes target bonuses, equity compensation, and generous benefits packages including medical, dental, vision, and 401k.
- Benefits include competitive compensation, retirement plans with company match, employee stock purchase plan (US only), comprehensive health coverage, health savings account contributions (US only), income protection benefits, paid time off and holidays, paid family and parental leave, family-centered benefits, employee assistance program, financial wellness resources, wellness and productivity allowances, team events, and onsite perks at offices.
Equal Opportunity:
- Upstart is committed to inclusive and fair hiring practices and provides reasonable accommodations during the hiring process upon request.
-Проектирование и разработка LLM-сервисов и API (REST/gRPC) для интеграции с внешними системами. -Создание и оптимизация RAG-пайплайнов и систем гибридного поиска для повышения качества и точности ответов.
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Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
AI is not a feature at OKX. It is the next fundamental layer of how we serve users, operate at scale, and maintain trust in a regulated, global market.
We are hiring a
Senior Directort of Product, AI & Agent (Chatbot)
to own OKX's full AI product agenda — outward, through a crypto-native AI assistant that transforms how users experience our platform; and inward, through agentic systems that make our operations intelligent, auditable, and scalable. This is a single role with a unified mandate: building the AI layer that defines OKX's next decade.
What You’ll Be Doing
User-Facing AI
Lead the strategy and execution of OKX's conversational AI assistant — an experience that lets users onboard, trade, stay informed, and get support through natural language. You will define what this product is, how it earns user trust, and how it deepens over time.
Operational AI & Agent Systems
Own the agentic AI roadmap for OKX's internal functions — compliance, risk, fraud, and operations. You will identify the highest-leverage workflows, lead their systematic transformation into agent-driven systems, and ensure every output is traceable and regulatorily defensible.
AI Platform
Own the product design of shared infrastructure that powers both mandates — orchestration, evaluation, safety architecture, and the governance layer that makes AI products configurable and auditable across all markets.
What We Look For In You
12+ years in product & tech, with 5+ years in a senior leadership role owning technically complex products at scale
Proven track record shipping conversational AI or agentic AI products — as the owner, not a contributor
Deep familiarity with LLM product architecture: multi-agent systems, RAG, tool use, evaluation, and safety design
Experience operating in regulated environments where auditability and explainability are hard requirements
Strong consumer product instinct alongside operational product rigor
Fluency in financial markets and what it takes to earn user and institutional trust
Executive-level communication in English and Mandarin
Nice-To-Haves
Background in crypto, fintech, or financial services at global scale
Graduate degree in a technical field
Experience with successful Conversational AI or Agentic AI products
Why this role
OKX operates at a scale where the gap between what AI can do and what we have built is still enormous. This role exists to close that gap — on both sides of the platform, simultaneously. If that is the kind of problem you want to own, we want to talk.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
AI is not a feature at OKX. It is the next fundamental layer of how we serve users, operate at scale, and maintain trust in a regulated, global market.
We are hiring a
Senior Directort of Product, AI & Agent (Chatbot)
to own OKX's full AI product agenda — outward, through a crypto-native AI assistant that transforms how users experience our platform; and inward, through agentic systems that make our operations intelligent, auditable, and scalable. This is a single role with a unified mandate: building the AI layer that defines OKX's next decade.
What You’ll Be Doing
User-Facing AI
Lead the strategy and execution of OKX's conversational AI assistant — an experience that lets users onboard, trade, stay informed, and get support through natural language. You will define what this product is, how it earns user trust, and how it deepens over time.
Operational AI & Agent Systems
Own the agentic AI roadmap for OKX's internal functions — compliance, risk, fraud, and operations. You will identify the highest-leverage workflows, lead their systematic transformation into agent-driven systems, and ensure every output is traceable and regulatorily defensible.
AI Platform
Own the product design of shared infrastructure that powers both mandates — orchestration, evaluation, safety architecture, and the governance layer that makes AI products configurable and auditable across all markets.
What We Look For In You
12+ years in product & tech, with 5+ years in a senior leadership role owning technically complex products at scale
Proven track record shipping conversational AI or agentic AI products — as the owner, not a contributor
Deep familiarity with LLM product architecture: multi-agent systems, RAG, tool use, evaluation, and safety design
Experience operating in regulated environments where auditability and explainability are hard requirements
Strong consumer product instinct alongside operational product rigor
Fluency in financial markets and what it takes to earn user and institutional trust
Executive-level communication in English and Mandarin
Nice-To-Haves
Background in crypto, fintech, or financial services at global scale
Graduate degree in a technical field
Experience with successful Conversational AI or Agentic AI products
Why this role
OKX operates at a scale where the gap between what AI can do and what we have built is still enormous. This role exists to close that gap — on both sides of the platform, simultaneously. If that is the kind of problem you want to own, we want to talk.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Copenhagen, Denmark
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re looking for a Senior Account Manager in our retail team who will play a key role in supporting our biggest retail partners and helping them succeed on our platform. If you’re eager to learn, enjoy working with different teams, and want to be part of shaping the shopping experience of the future, this could be the role for you.
Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.
Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.
As our new Senior Account Manager you’ll manage and develop a portfolio of retail partners, focusing on building strong relationships, using data to drive performance, and delivering results for Wolt, our partners, and our customers.
What you’ll be doing
Own and develop the partnerships with some of our largest and most important accounts
Build strong senior stakeholder relationships and act as a trusted advisor to drive long-term growth
Lead quarterly business reviews to evaluate performance, identify opportunities, and define joint growth plans
Understand merchant priorities and business challenges, translate them into clear actions, and co-create solutions that deliver measurable impact
Identify and execute both gradual improvements and step-change growth opportunities across the partnership
Drive revenue growth for both Wolt and the partner through a data-driven approach focused on commercial performance, profitability, and operational excellence
Introduce, negotiate, and execute new Wolt products, services, and commercial opportunities to expand the partnership and unlock new revenue streams
Use data and insights to identify trends, influence decision-making, and prioritize the highest-impact initiatives
Act as the key point of contact between the partner and internal teams including Operations, Marketing, Support, Product, and Leadership
Partner closely with Marketing to develop and execute strategic campaigns that drive customer acquisition, retention, and partner growth
Bring structure, ownership, and hands-on execution while helping shape best practices in a fast-evolving environment
Our humble expectations
Proven experience in account management, customer success, sales, consulting, or another commercial role with ownership of large or strategic accounts
Fluency in Danish is required for this position
Strong commercial mindset with the ability to identify growth opportunities and turn insights into action
Excellent stakeholder management and communication skills, with the ability to build credibility and influence at all levels of an organization
Strong relationship-building skills and experience managing senior decision-makers
Highly organized and proactive, with the ability to manage multiple priorities and drive initiatives independently
High ownership, strong execution skills, and a track record of delivering measurable business results
Comfortable working with data and translating analysis into business recommendations; advanced Excel and Google Sheets skills are expected, and experience with BI tools such as Looker or Power BI is a plus
Experience in retail, FMCG, e-commerce, marketplace businesses, or a related industry is an advantage
Experience managing large, complex, or strategic partnerships is a strong plus
What we offer
Help shape the future of retail at Wolt Denmark as an Account Manager, supporting and growing strong partnerships with leading retailers.
You’ll work cross-functionally in a fast-moving tech environment, combining relationship-building, data insights, and problem-solving.
Perfect for a driven team player eager to grow in account management within one of Europe’s fastest-growing companies.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Australia
Workplace: remote
Overview
Are you passionate about languages, writing, and quality evaluation? We are launching an exciting language evaluation project and are looking for Chinese-speaking experts to join our team.
What you will do:
Identify realistic search-related failures where an AI model provides inadequate responses. Create search queries, test them, document what went wrong, and write instructions and evaluation criteria for correct answers.
Common issues: local relevance, source quality, outdated information, language mismatches, incomplete answers, and region-specific inapplicability. Testing multiple queries before finding failures is expected.
Project Details:
- Start Date: ASAP
- Duration: Ongoing Project.
- Commitment: 20 hours per week.
- Job Type: Freelance contract.
- Location: Remote, Australia
- Rate: $40 per hour.
Requirements:
- Research skills — ability to find and verify information from multiple sources; comfort navigating different websites, databases, and documentation
- Critical thinking — Can spot contradictions between sources, identify outdated information, and recognize when something doesn't apply to a specific locale/context
- Attention to detail — Can catch nuances in language, local variations (prices, regulations, requirements), and edge cases
- Problem-solving mindset — Comfortable iterating and testing when things don't work; doesn't get frustrated by trial- and-error
- Domain knowledge — Ideally someone with background in research, quality assurance, compliance, or similar work that requires precision and source verification
- Writing clarity — Can articulate instructions and rubrics clearly so others understand the logic behind their reasoning
Locale knowledge — Deep familiarity with their specific locale (local regulations, business practices, cultural nuances) is valuable for spotting region-specific failures
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Machine Learning Engineer on our Trust & Safety Engineering team to build and operate the production systems that detect and stop abuse on the platform at internet scale. This is an engineering-first role, roughly 80% writing and shipping production code (services, pipelines, and infrastructure) and 20% modeling, taking detection and classification approaches from prototype to hardened systems. This is a hybrid role based in San Francisco or New York City, with three days a week in the office.
What you’ll do
Design, build, and operate production systems that detect and disrupt abusive behavior across the platform, with an emphasis on reliability, scalability, and observability
Build and maintain machine learning (ML) infrastructure, including training pipelines, feature pipelines, serving infrastructure, and evaluation frameworks
Ship large language model (LLM) and classical ML approaches for abuse detection and classification, turning prototypes into maintainable code
Own systems end to end, from integrating a model into the platform through deployment, monitoring, and iteration
Work with security, product, and infrastructure teams to turn abuse patterns and detection logic into production systems
What you need
5+ years of software engineering experience building and operating production systems at scale
Wrote production code in Python, plus JavaScript/TypeScript or Go
Built and maintained ML infrastructure, such as training and serving pipelines, feature stores, or evaluation tooling
Integrated LLMs into production systems, including prompt engineering and evaluation
Bonus if you
Built an open source ML tool
Worked in the trust and safety, fraud, or abuse prevention domain
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Colombia; El Salvador; Guatemala; Honduras; Nicaragua; Bolivia, Plurinational State of
We are seeking a sharp, empathetic, and detail-oriented
Bilingual Employment Law Paralegal / Intake Specialist
to support a growing U.S.-based employment law firm. In this dual-function role, you will be the first point of contact for potential clients who are often navigating difficult workplace situations, such as wrongful termination, discrimination, or wage disputes.
You will be responsible for conducting thorough intake screening interviews, gathering critical case facts, qualifying leads, and supporting the attorney with essential pre-litigation paralegal drafting and document organization. If you have a solid background in U.S. plaintiff-side litigation, speak fluent English and Spanish, and possess an empathetic phone presence, we encourage you to apply!
Key Responsibilities
Intake & Screening Management:
Answer inbound calls, web leads, and text inquiries from potential clients using the firm’s screening scripts.
Case Fact Gathering:
Collect detailed case information regarding employers, employment dates, termination reasons, pay issues, and protected class/activity indicators, documenting all data clearly in the CRM.
Initial Case Qualification:
Perform preliminary case evaluations (evaluating statute of limitations, employer size, at-will vs. contract status) and flag high-priority leads to the attorney on the same day.
Client Onboarding & Scheduling:
Send and track retainer agreements and intake forms via e-signature platforms, schedule consultations, and maintain the attorney’s calendar.
Paralegal & Pre-Litigation Support:
Organize client documents, build case chronologies, follow up with clients for additional records, and draft initial demand letters and administrative agency filings (EEOC, CRD, DLSE) using established templates.
Requirements
Experience:
1+ years of direct experience in a U.S. law firm as an Intake Specialist or Paralegal (preference for employment law, personal injury, or plaintiff-side litigation).
Language & Communication:
Exceptional bilingual fluency in English and Spanish with an American accent preference. Must possess a calm, compassionate, and professional phone presence.
Written Skills:
Strong written English capabilities; summaries and notes must be clear, complete, and structured enough for the attorney to evaluate without requiring follow-up calls.
Software Proficiency:
Hands-on experience with legal case management platforms (Clio, MyCase, Filevine, Lawmatics, or similar) and e-signature tools.
Ethical Compliance:
Clear understanding of confidentiality, HIPAA/PII protection, and attorney-client privilege.
Work Setup & Terms
Schedule:
Full-Time (40 hours/week, Monday – Friday).
Location:
100% Remote.
Requirements:
Noise-canceling headset, high-speed internet, and power/internet backup systems.
Location: United States
An entrepreneurial, high-performing Senior Sales Executive is required to lead the US market expansion from the ground up ($0-to-1).
This role is responsible for identifying, recruiting, onboarding, and growing a national network of independent B2B system integrators, VARs (Value-Added Resellers), and physical security installers. The position champions an innovative Edge AI video analytics solution designed to give independent integrators a high-margin, privacy-first alternative to forced cloud-subscription models.
This is a flexible, performance-driven 1099 contract engagement with a highly competitive uncapped commission structure, designed to transition into a permanent full-time W2 executive position as the US channel expands.
Key Responsibilities
Identify, prospect, and sign net-new independent security integrators, VARs, and low-voltage contractors across target US regions.
Develop and execute the US channel strategy, building dealer programs, margin structures, and onboarding workflows from scratch.
Train partner sales teams, conduct live product and software demonstrations, and assist integrators in closing key end-user accounts.
Perform site evaluations, review bill of materials (BOM), and work directly with integrators' technical teams to ensure seamless hardware/software deployment.
Build and manage a pipeline of active channel partners, maintaining accurate forecasting and account health.
Requirements
5+ years of experience recruiting and managing independent B2B dealer/integrator channels in the physical security, VMS, or CCTV surveillance industry.
Deep understanding of IP video surveillance architecture, VMS platforms, ONVIF/RTSP protocols, and edge vs. cloud infrastructure.
Ability to conduct live technical demos without relying on dedicated sales engineers.
Demonstrated track record of building territories or introducing new security brands from scratch.
Existing, active relationships with regional commercial security integrators and installers across the US.
Ability to operate independently in a fast-paced, startup environment
Benefits
Initial 1099 Independent Contract (Retainer + Uncapped Commission) with a defined transition path to W2 based on channel milestones.
Flexible, competitive compensation model structured as a Guaranteed Monthly Base Retainer + High Uncapped Commission % on all channel sales
Location: Australia
The Role
Intellect delivers a clinically governed mental health programme to enterprise clients in the mining and resources sector, supporting remote and fly-in fly-out workforces across Australia, with international expansion in progress. This is not a standard EAP. Cases begin with acute risk assessment on remote sites and run through structured treatment, fitness-for-work assessment and return-to-work clearance, in direct coordination with the client's chaplaincy, medical and people teams.
The Care Account Manager is the clinical coordinator and case manager for high-risk employee cases, and the single owner of the journey from initial risk assessment through to reintegration and case closure. They hold clinical oversight of risk across the caseload, shape treatment planning with treating providers, co-develop the clinical protocols and SOPs the client operates to, and turn case activity into clinical insight the client can act on. The role is consultative, and includes delivery of counselling and psychotherapy where required. It is distinct from commercial account management, which is held separately.
Flexible hours with availability for urgent escalations during client business hours.
Responsibilities
End-to-end case management and coordination
Manage the full lifecycle of high-risk cases, from handover after the initial risk assessment through escalation, support, fitness-for-work assessment and case closure.
Monitor incoming care requests, ensure appropriate response, and assign cases to approved clinicians with the right competency and registration.
Ensure therapy sessions are scheduled, completed and documented within agreed SLAs, and coordinate with care navigators on booking.
Review the open case list for stalled items and follow up with clinicians, network partners and client contacts to keep cases moving.
Act as the third line of escalation for the helpline, after ranger and supervisor, for case clarifications and complex issues.
Treatment planning and clinical support plan orchestration
Liaise with client contacts and on-site teams for situational updates, and align an initial support plan with the treating clinician, including session volume and cadence.
Work with treating providers on case formulation and treatment goals, oversee implementation of the support plan, and track employee progress.
Manage support plan adjustments, including requesting and aligning additional sessions with the client where clinically indicated.
Support provider re-matching where the therapeutic fit is not working.
Apply cultural and contextual formulation, including for First Nations employees and isolated site-based workers.
Clinical risk oversight and governance
Review and sign off risk assessments, confirm risk tiering against the client's framework, and set review cadence and monitoring requirements.
Make the clinical decisions the pathway requires: disputed risk ratings, medical evaluation pathways where an employee declines therapy, and session credit decisions.
Ensure clinical documentation and risk assessments are completed and categorised to the client's framework and to internal SOPs.
Co-develop and maintain the clinical protocols, risk frameworks and SOPs the client's on-site teams operate to, and keep them current as the programme expands.
Hold clinical standards where operational or commercial pressure runs the other way.
Fitness-for-work and reintegration
Initiate and coordinate fitness-for-work assessments on completion of clinical support, liaising with doctors and clinical psychologists.
Communicate assessment outcomes to the client's chaplaincy and people teams and align on next steps.
Develop the reintegration plan in collaboration with client contacts, and maintain regular check-ins through reintegration, monitoring progress and flagging deterioration.
Stakeholder relationships, clinical insights and reporting
Act as the named clinical contact for the client's chaplaincy, medical and health and safety leads on individual cases, responding within the programme's operating window to queries that are frequently unscheduled and time-critical.
Produce the case tracker and monthly clinical reporting, moving beyond utilisation to presenting issues, risk patterns, outcomes and service-level themes.
Present clinical insight at client review meetings and translate it into recommendations the client's health and safety and people teams can act on.
Design and deliver clinical training and framework guidance to client-side staff who are not clinicians, and support training of internal clinicians and rangers on client-specific protocols.
Work closely with helpline operations, care excellence, clinicians and network partnerships, and feed service quality issues back to internal stakeholders.
Requirements
Registered clinical psychologist or qualified counsellor, with current registration in your jurisdiction.
Master's degree in clinical psychology, counselling or a related field.
Three to five years in clinical case management, ideally within EAP, corporate wellbeing or a high-acuity mental health setting.
Proven experience managing complex, high-risk cases from assessment to closure, in a setting where you held the decision rather than advised on it.
Experience of structured return-to-work, fitness-for-work or occupational mental health pathways.
Experience contributing to clinical protocols, risk frameworks or SOPs, and working within strict guidelines.
Demonstrated experience managing stakeholders in a corporate or large-organisation client-facing role.
Based in Australia with the right to work. Perth or another AWST location strongly preferred; other states considered only where 07:00 to 19:00 AWST can be reliably worked.
Exceptional written and verbal communication, with the ability to convey clinical concepts clearly to non-clinical stakeholders, and written English that stands up in client-facing clinical documentation.
Desirable
AHPRA registration.
Understanding of fly-in fly-out and mining culture, and the pressures of remote, high-risk work environments.
Familiarity with Australian psychosocial risk and work health and safety obligations.
Experience of multi-stakeholder coordination across internal clinicians, external partners, HR and client contacts.
Location: Vadodara, India; Mumbai, India; New Delhi, India; Chennai, India; Hyderabad, India; Dubai, United Arab Emirates
Apt Resources is seeking an experienced Procurement Head to oversee procurement activities for projects within the fertilizer industry in Egypt. The successful candidate will be responsible for developing procurement strategies, managing supplier relationships, negotiating contracts, and ensuring the timely and cost-effective acquisition of materials, equipment, and services required for project execution. The ideal candidate should have extensive experience in project procurement within the fertilizer or related process industries, strong commercial acumen, and proven leadership capabilities.
Responsibilities
Develop and implement procurement strategies aligned with project requirements and organizational objectives.
Oversee end-to-end procurement activities, including sourcing, tendering, supplier evaluation, negotiation, and purchase order management.
Manage procurement activities for fertilizer industry projects, ensuring compliance with technical specifications, budgets, and project schedules.
Identify, evaluate, and establish relationships with reliable suppliers, manufacturers, and contractors.
Lead commercial negotiations to secure competitive pricing, favorable contractual terms, and reliable delivery schedules.
Review technical and commercial bids in coordination with engineering, project management, and other relevant departments.
Monitor supplier performance, delivery timelines, quality standards, and contractual compliance.
Manage procurement budgets, cost estimates, and expenditure forecasts.
Coordinate with project teams to identify material requirements and address procurement-related risks or delays.
Oversee contract administration and resolve supplier disputes, claims, and delivery issues.
Ensure procurement activities comply with company policies, applicable regulations, and project requirements.
Lead and mentor procurement personnel while promoting efficiency and continuous improvement.
Requirements
Bachelor's degree in Engineering, Supply Chain Management, Business Administration, or a related field.
18–20 years of relevant procurement experience, preferably within fertilizer, petrochemical, chemical processing, or other process industries.
Extensive experience in project procurement, preferably involving large-scale industrial or EPC projects.
Strong knowledge of strategic sourcing, supplier management, tendering, contract negotiation, and procurement planning.
Experience procuring industrial equipment, plant materials, technical components, and project-related services.
Proven ability to manage procurement budgets, cost optimization, and supplier performance.
Strong commercial, analytical, negotiation, and decision-making skills.
Excellent leadership and stakeholder management capabilities.
Proficiency in procurement systems and relevant software applications.
Strong communication and coordination skills.
Ability to work in a project-driven environment and manage multiple priorities.
Benefits
Salary:
USD 7000 Plus Plus
Workplace: fully
Spotter AI is on the lookout for a dedicated and detail-oriented
Claims Specialist
to enhance our claims processing team. This remote position is vital in ensuring that our clients receive prompt and fair assessments of their trucking claims. As a Trucking Claims Specialist, you will leverage your knowledge of trucking operations, maintenance costs, and claims management to deliver exceptional service.
Key Responsibilities:
Claims Assessment:
Review and evaluate trucking claims submitted by clients to determine their validity, coverage, and potential payouts. Conduct thorough investigations to collect relevant information from various parties involved, including drivers, trucking companies, and insurance adjusters.
Cost Analysis:
Utilize your expertise to analyze maintenance records, repair invoices, and other documentation to accurately calculate truck and trailer maintenance costs. This analysis is crucial for determining the appropriate claim amount and ensuring the claims process is efficient.
Documentation and Reporting:
Maintain accurate and comprehensive records of all claims, communications, and decisions made throughout the claims process. Prepare detailed reports as necessary to summarize findings and support claims decisions.
Customer Communication:
Serve as the primary point of contact for clients during the claims process. Communicate clearly and effectively, addressing any questions or concerns they may have while providing updates on claim status.
Regulatory Compliance:
Stay informed about industry regulations, company policies, and best practices related to claims processing. Ensure that all claims are handled in compliance with applicable laws and regulations to mitigate risk for both clients and the company.
Continuous Improvement:
Collaborate with team members to identify opportunities for improving claims processing efficiency and accuracy. Share insights and best practices to enhance overall team performance.
Qualifications:
Industry Knowledge:
Strong understanding of trucking operations, including familiarity with truck and trailer maintenance practices and costs. Previous experience in the trucking industry is a significant advantage.
Claims Experience:
Experience in claims processing, insurance, or a related field is preferred. Understanding of claims management software is a plus.
Analytical Skills:
Excellent analytical and problem-solving abilities. You should be capable of interpreting complex data and drawing accurate conclusions to support claims assessments.
Communication Skills:
Strong verbal and written communication skills are essential. You must be able to articulate findings clearly and work effectively with clients and colleagues.
Attention to Detail:
Detail-oriented with strong organizational skills. Ability to manage multiple claims simultaneously while ensuring accuracy and timeliness.
Technical Proficiency:
Proficiency in relevant software and tools for claims management and documentation. Comfortable using digital communication tools for remote work.
Why Join Spotter?
Flexible Work Environment:
Benefit from a fully remote work setup, allowing you to maintain a healthy work-life balance.
Growth Opportunities:
Be part of a forward-thinking company in the trucking industry, with opportunities for professional development and career advancement.
Collaborative Culture:
Join a supportive team that values collaboration, innovation, and continuous improvement.
Location: USA
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
Solvd Cloud, Infra, Data & Security is growing fast, and our architecture leadership needs to keep up. We need someone who can take an unclear problem, define it, design the answer, and make sure it ships. You'll set technical direction across cloud, infrastructure, and data. You'll shape engagements and roadmaps before they're committed. And you'll stay close enough to delivery that what we design is what gets built. We operate AI-first: you'll use AI as a daily tool to move faster and multiply what you and the teams around you can deliver.
There will be ambiguity. That's the job. The plans don't exist yet, and you'll help write them.
WHY THIS ROLE, WHY NOW:
- You'll help define the business, not inherit it. The Cloud BU is rapidly scaling. The patterns, standards, and team habits you set now become how we operate.
- The scope is broad on purpose. It covers cloud foundations, Kubernetes platforms, data, and AI workloads, so you won't be boxed into one layer.
- Decisions move quickly. You'll work directly with BU leadership, and decisions take days, not quarters.
- The problems are current. The work is getting AI workloads into production safely, building data platforms that are governed, and keeping cloud spend under control.
WHAT YOU'LL OWN:
- Architecture direction. You'll define reference architectures, landing zones, and standards across AWS and Azure, Kubernetes, and infrastructure-as-code. You'll decide what we standardize and what we leave flexible.
- Data and AI platforms. You'll design lakehouse and warehouse, streaming, and governance patterns. You'll also design the platform layer that moves GenAI and agentic workloads from prototype to production, covering access control, evaluation, observability, and cost guardrails.
- Solution shaping. You'll lead technical discovery, size and de-risk the work, and write the solution designs and technical scope that teams commit to.
- AI-accelerated delivery. You'll use AI tools across the architecture lifecycle: discovery synthesis, design drafts, IaC and code generation, review, documentation, and estimation. You'll turn what works into repeatable patterns and prompts the team adopts. You'll also set the guardrails for how AI is used with client and production data.
- Security and compliance by design. You'll own IAM, network segmentation, secrets management, and logging. Your designs need to hold up to SOC 2, ISO 27001, and regulated-industry scrutiny without slowing delivery down.
- Cost and operability. Every design ships with a run cost, reliability targets, an observability plan, and a rollback path.
- Raising the bar. You'll run design reviews, mentor architects and senior engineers, and turn repeat solutions into reusable accelerators.
WHAT YOU BRING:
Have 12+ years in infrastructure, cloud, or data engineering, including several years as the accountable architect for production systems at scale.
Have deep hands-on experience with AWS and/or Azure, production Kubernetes, and Terraform (or an equivalent IaC tool). You can still review a pull request credibly.
- Have designed and shipped modern data platforms, such as [Databricks / Snowflake / Fabric / Redshift], including governance and data quality, not just pipelines.
- Think security-first. IAM design, zero-trust networking, encryption, and audit readiness are defaults for you, not afterthoughts.
- Use AI as a force multiplier, not a novelty. You can show concrete examples of AI shortening your delivery timelines or expanding your output. You also know where it fails, and you verify what it produces before anything reaches production.
- Can explain a tradeoff to a CFO in the morning and debug it with an engineer in the afternoon.
- Act under ambiguity. You write the first draft of the plan instead of waiting to be handed one, then adjust it as you learn.
NICE TO HAVE
- You've put GenAI or LLM systems into production (RAG, evaluation, guardrails, agent orchestration).
- You have multi-cloud or hybrid experience at enterprise scale.
- You've worked in regulated industries such as financial services, healthcare, or the public sector.
- You hold AWS Solutions Architect Professional, Azure Solutions Architect Expert, or CKA. These help but aren't required.
- You've built an architecture practice or center of excellence from an early stage.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Learning Experience Designer.
About the job
This position is needed within our Learning Experience Design team which is the engine that helps our GTM organization achieve their revenue goals. We are seeking an innovative Senior Learning Experience Designer to revolutionize how our global sales team learns, adapts, and executes. In this role, you will bridge instructional design, sales effectiveness, strategic priorities, and cutting-edge artificial intelligence. You won't just create training modules—you will design high-impact, AI-enhanced learning journeys, a range of modalities to match the sellers’ needs, interactive simulations, and performance support tools that shorten ramp times and drive revenue.
The ideal candidate is an agile instructional designer who actively tests, adopts, and masters modern AI design tools (generative text, AI video, code blocks, voice synthesis, automated assessments, and interactive simulation builders) to multiply design output quality and speed.
Responsibilities
In this role, you’ll:
Leverage AI authoring tools, large language models (LLMs), and prompt engineering to rapidly draft, iterate, and refine learning materials, roleplay scenarios, pitch guides, and sessions.
Build AI-driven roleplay simulations (e.g. objection-handling exercises, discovery calls, uncovering use case exercise, etc.) where sales reps can practice realistic customer conversations with generative AI personas.
Develop content into enablement that is driven by adult learning theory; enablement modalities are selected based on what best supports the seller.
Collaborate with Sales Leadership, Product Marketing, and Revenue Operations to map learning pathways directly to seller competencies, product launches, and strategic sales methodologies
Design just-in-time performance support assets (FAQs, Playbooks) integrated directly into seller workflows (CRM, Slack/Teams, Sales Engagement platforms).
Transform complex product specifications and market insights/positioning frameworks into easily digestible, highly actionable learning experiences.
Design dynamic, personalized learning paths based on rep tenure, role (AE, SE, SDR, DSR, etc)), performance data, and skill gaps.
Implement AI-based automated feedback loops that evaluate sales reps' video pitches, call recordings, and written communications.
Continually research, test, and integrate emerging AI tools and software into the enablement tech stack to accelerate enablement development cycles, increase outcome quality, and increase enablement impact.
Establish guidelines, prompt libraries, and best practices for the team's ethical and effective use of AI design tools.
Monitor learning metrics, tool adoption, sales ramp time, and quota attainment to continually optimize enablement programs.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3–5+ years of experience in instructional design, learning experience design (LXD), or sales enablement—preferably within a fast-paced B2B SaaS or technology environment.
Expert-level mastery of prompt engineering using LLMs (ChatGPT, Claude, Gemini) for curriculum design, scenario building, and content generation.
Intermediate level familiarity/ building with modern AI-enhanced L&D platforms, adaptive learning engines, and/or AI roleplay platforms (e.g., Gong, Articulate 360, Quantified, AI, Allego).
Hands-on experience with tools like ElevenLabs, Artlist.Io, RiversideFM, Synthesia, HeyGen, Midjourney, DALL-E, or Runway.
Advanced proficiency with authoring tools (e.g. Articulate Storyline/Rise, Adobe CC, Google Suite,) integrated with modern AI plugins.
A demonstrated ability to create engaging, application-based content (we’ll want to see examples of your work!).
Understanding of the B2B sales cycle, buyer personas, and revenue metrics.
Early adopter mentality with a passion for experimenting with emerging tech to automate tedious tasks and maximize creative output.
Strong copywriting and visual communication skills tailored specifically to high-performing sales audiences.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : 106,320.00 - 132,900.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 112,560.00 - 140,700.00.
Based in the San Francisco Bay area, California: $125,040.00 - 156,300.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until
October 25th
but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
This role is open to MBA students graduating in spring 2027.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: New York City; San Francisco; Austin
Workplace: Hybrid
ABOUT THE ROLE
As an Enterprise Sales Manager at Perplexity, you'll lead a team of Account Executives selling Perplexity Enterprise and Computer to Enterprise accounts. You'll be responsible for hiring and ramping the team, coaching sellers through complex enterprise sales cycles, and owning team revenue targets.
RESPONSIBILITIES
- Lead, coach, and develop a team of Account Executives, providing regular feedback to drive individual and team performance
- Own team revenue targets, with accountability for pipeline creation, deal execution, and forecast accuracy
- Hire, onboard, and ramp new Account Executives in partnership with Recruiting and Enablement
- Coach the team on outbound prospecting, account planning, and converting existing self-serve customers into Enterprise relationships
- Support AEs in complex, multi-stakeholder deals, including executive alignment, technical evaluation, security review, and negotiation
- Run a regular cadence of 1:1s, pipeline reviews, and deal reviews, maintaining accurate Salesforce data and forecasts
- Partner with Enablement, Product, Marketing, Customer Success, and RevOps to translate field feedback into action
YOU MAY BE A GOOD FIT IF
- 7+ years of enterprise software sales experience, with 3+ years directly managing quota-carrying Account Executives
- A track record of meeting or exceeding team revenue targets in a high-growth environment
- Experience hiring, ramping, and developing sellers
- Experience coaching teams to generate their own pipeline through outbound and account-based prospecting
- Strong command of Salesforce, pipeline management, and forecasting
- Background selling technical products, ideally AI, data, or infrastructure
- Comfort operating without an established playbook
ГибридNew York City; San Francisco; Austin
УдалённоГеография найма не уточнена
seniorГеография найма не уточнена
seniorSingapore, Singapore
seniorCopenhagen, Denmark
География найма не уточнена
География найма не уточнена
УдалённоColombia; El Salvador; Guatemala; Honduras; Nicaragua; Bolivia, Plurinational State of
УдалённоAustralia
headVadodara, India; Mumbai, India; New Delhi, India; Chennai, India; Hyderabad, India; Dubai, United Arab Emirates