Location: Hong Kong
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken and Payward VIP team supports the firm’s highest-value private clients: high-net-worth individuals who expect a premium, secure, and deeply tailored experience. We ensure Kraken remains the exchange of choice for VIPs through white-glove relationship management, personalized trading enablement, and high-impact benefits.
We are looking for a Head of VIP, Asia to lead and grow Payward VIP presence across the region. This is a player-coach role: you will build and lead a small, high-performing team while personally owning strategic client relationships, originating new business, and shaping the regional growth playbook.
You will set the standard for how Kraken serves, retains, and grows its most valuable private clients in Asia. You will be equally comfortable in a senior client meeting, building an introducer network, coaching a relationship manager, hosting a VIP event, and partnering internally to remove the product or operational barriers that cost us high-value business.
Payward VIP program is unique, and we intend to keep it that way. We don’t copy what other exchanges and desks do. You’ll take what makes our program different and adapt it to how Asia’s VIP clients actually trade, network, and build trust. That means testing new ideas, learning fast, dropping what doesn’t work, and scaling what does. If you’re bold, comfortable with ambiguity, and humble enough to fail fast and move on, this is your seat.
THE OPPORTUNITY
- Lead, coach, and develop VIP relationship managers in Asia; establish clear standards for client coverage, pipeline management, service quality, and commercial performance.
- Build the operating model for VIP growth across Asia, including territory coverage, account segmentation, referral strategy, events, and performance reporting.
- Own regional AOP growth, net deposits, client assets, trading volume, retention, and revenue performance.
- Build a repeatable pipeline of qualified high-value clients through direct outreach, referrals, introducers, family offices, proprietary trading firms, OTC desks, miners, project treasuries, and high-volume traders.
- Represent the voice of Asia’s VIP client base internally: identify competitive threats, regional market dynamics, product gaps, and opportunities that influence where private-client capital trades.
PERSONALLY OWN STRATEGIC CLIENT RELATIONSHIPS
- Own and grow Kraken's most strategically important private client relationships across Asia, bringing our full VIP offering - ranging from trading and asset management to other services - to market locally, within Kraken's compliance and risk framework.
- Serve as the senior relationship owner for Kraken’s largest and most strategically important private clients across Asia.
- Bring Kraken’s VIP and private-client offering to market locally, including spot, margin, futures, OTC execution, earn and yield opportunities, lending, and tailored benefits.
- Build trusted, durable relationships while ensuring every client interaction and commercial initiative operates within Kraken’s licensing, compliance, and risk framework.
BUILD REGIONAL PRESENCE AND PARTNERSHIPS
- Develop Kraken’s presence in Asia’s VIP trading and investor communities, including private trading groups, investor clubs, KOL and trader networks, and closed-door investor circles.
- Design and lead high-quality regional programming, including VIP dinners, trader meetups, conference-adjacent events, and partner activations, in collaboration with Marketing and Regional teams.
- Build and manage introducer and referral partnerships that create a durable source of qualified VIP opportunities.
- Partner with Product, Marketing, Compliance, Banking, Client Service, and Operations to launch regional growth initiatives and improve the client experience.
WHAT YOU BRING
- 7+ years of experience in VIP relationship management, private banking, brokerage, private-client sales, account management, or business development, including meaningful experience in crypto or digital assets.
- Demonstrated people leadership experience, with the judgment and practical coaching ability to lead a small team while remaining hands-on with strategic clients and revenue opportunities.
- A strong personal network among Asia’s crypto HNWIs, traders, family offices, OTC desks, funds, or trading communities. Experience across Greater China, Hong Kong, Taiwan, or Singapore is especially valuable.
- A proven record of personally originating and converting new business, not solely servicing an existing client book.
- Deep knowledge of crypto market structure and trading solutions, including spot, margin, futures, OTC, lending, tokenized equities, and yield/earn products.
- Strong commercial judgment and comfort managing KPIs including assets on platform, net deposits, revenue, trading volume, retention, pipeline conversion, and client portfolio growth.
- Native or near-native Mandarin and fluent English.
- Comfort operating across multiple regulated Asian jurisdictions, with sound judgment on when to engage Compliance and Risk partners early.
- Willingness to travel up to 30% across the region for strategic client meetings, events, and conferences.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоheadHong Kong; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Location: Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
This is a second line leadership role where you will lead frontline managers, build a world class team, and own the regional Mid Market number for North America. You will be responsible for turning strong early traction into a repeatable, high performing got to market engine across legal and professional services.
We are still early. That means you will operate across altitudes, setting strategy, building structure, and staying close to the field on critical deals. You will help define how Harvey shows up in the North American market, shape our sales motion, and ensure we are delivering real value to customers adopting AI in high stakes competitive environments.
We are looking for someone who has led multi team segments, hired and developed high potential sales managers, scaled teams in ambiguity, implemented a rigorous sales playbook, and knows what great looks like in complex SaaS sales.
About the NAMER Mid-Market Segment
Mid Market at Harvey runs an “enter-lite” motion selling to law firms with 15–150 attorneys, including many of the most prestigious speciality and boutique firms in the world. . Reps own the full cycle, prospecting into net-new accounts, converting them, and driving expansion
You'll inherit a team of Mid Market Sales Managers and their AEs based across western NAMER and will be the primary owner of how that motion runs and scales across the region.
WHAT YOU'LL DO
- Hire, lead, coach and develop a team of Mid Market Sales Managers across North America driving accountability for net new logo and expansion ARR targets.
- Own and evolve the NAMER Mid-Market playbook end to end- ICP and segmentation criteria, qualification methodology (e.g., MEDDIC/MEDDPICC), deal stage definitions, discounting and deal desk guardrails, and forecasting cadence, so the motion is repeatable across every manager and AE in the region.
- Implement and maintain a rigorous sales operating cadence, including seller onboarding, enablement, coaching, pipeline generation, and deal execution.
- Drive the regional sales strategy, including territory design, coverage models, and go-to-market execution across the U.S. and Canada.
- Own NAMER mid market forecasting and pipeline health, providing accurate reporting to senior leadership.
- Hire, coach, and retain top managerial talent; build a strong leadership bench across the region.
- Partner with global mid market leadership (EMEA and APAC) to keep the playbook, methodology, and comp/accelerator structure consistent globally while localizing it for NAMER buyer behavior and legal market dynamics.
- Develop executive relationships with Harvey's highest value Mid Market customers across the region.
- Work cross functionally with marketing, solutions engineering, legal, and customer success to ensure a cohesive customer experience across the region.
- Represent NAMER mid market in global planning cycles, headcount discussions, and strategic initiatives.
WHAT YOU HAVE
- 10+ years of B2B tech sales experience, including 4+ years hiring, managing and developing sales managers or senior individual contributors.
- Demonstrated success leading a regional or multi market sales organization in a high-growth, early stage environment.
- Strong track record of selling complex software to enterprise or mid market clients using a consultative, value based methodology.
- Experience building or scaling a sales playbook : segmentation, qualification frameworks (MEDDIC/MEDDPICC or equivalent), territory design, and deal-desk processes, in a fast growing SaaS environment.
- Fluency with pipeline and forecasting rigor: accurate stage by stage forecasting, pipeline coverage ratios, and the discipline to hold managers accountable to them.
- Exceptional communication and executive presence, able to influence both frontline teams and senior stakeholders internally and within our key customers
- Genuine passion for Harvey's mission and a strong interest in how AI is transforming knowledge work and the legal profession.
COMPENSATION
$425,000 USD OTE 50/50
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-BL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
ABOUT THE ROLE:
We’re looking for a Head of IT to build and own the systems that enable everyone at Modal to work effectively and securely.
You’ll own our employee technology environment end-to-end, including identity and access, devices, internal systems, SaaS applications, and day-to-day IT operations. You’ll work closely with Security and Engineering to build an environment that is secure by default, easy to operate, and scales with the company.
This is initially a hands-on role. You’ll build systems, automate workflows, and solve problems directly. As Modal grows, you’ll define how the IT function should scale and eventually build a team around it.
WHAT YOU’LL WORK ON:
Identity & Access
- Own employee identity and access across internal systems and SaaS applications
- Build scalable onboarding, offboarding, and access lifecycle workflows
- Improve SSO, MFA, least privilege, and access management in partnership with Security
Devices & Endpoints
- Own the lifecycle and security of employee devices
- Build and maintain device management, configuration, patching, and endpoint security
- Automate provisioning and make onboarding as close to zero-touch as possible
Internal Systems & Automation
- Own and improve the SaaS applications and internal systems we depend on
- Build integrations and automate workflows across identity, HR, finance, and other business systems
- Evaluate and deploy new internal capabilities, including AI tools and integrations
- Use APIs, scripting, and internal tooling to solve problems that don’t fit neatly into off-the-shelf products
IT Operations
- Own employee support, hardware, asset management, procurement, and relevant vendor relationships
- Build reliable, maintainable processes rather than scale through manual work
- Identify recurring problems and solve them at the system level
Build the IT Function
- Define the technical direction and operating model for IT at Modal
- Establish the systems and processes we’ll need as the company grows
- Determine when and where additional IT capacity is needed, and build the team over time
YOU MAY BE A FIT IF:
- You’ve owned IT or corporate technology in a fast-growing technology company
- You have a strong understanding of identity, device management, SaaS administration, and endpoint security
- You have strong technical skills and are comfortable working with APIs, scripting, automation, and system integrations
- You’ve designed and automated employee lifecycle and access-management workflows
- You have good security judgment and experience working closely with Security and Engineering
- You can independently identify problems, make pragmatic technical decisions, and drive them through implementation
- You’re comfortable being hands-on today while building the systems and team needed as the company grows
О компании NORMIK — цифровой архитектор для зрелого бизнеса в медицине, B2B-сегменте и девелопменте. 17 лет проектируем и сопровождаем цифровую инфраструктуру компаний: сайты, CRM, маркетинг, аналитику и AI-решения как единую систему. Среди клиентов — известные клиники, сети стоматологий, производители промышленного оборудования. Основная модель работы — непрерывное ежемесячное сопровождение. За годы работы в сфере инноваций, технологий и креатива непрерывно расширяли наши возможности, предлагая высококачественные услуги маркетинга и современные технологии, помогающие клиентам развиваться, расти и открывать новые просторы и возможности для бизнеса.
Задачи:
— Провести аудит клиентского портфеля: NPS-замеры, риски, карта клиентского здоровья
— Развить тикетную систему и SLA по приоритетам запросов
— Создать регламенты эскалации, шаблоны клиентских отчетов и базу знаний
— Нанять аккаунт-менеджеров с отраслевой специализацией и вывести их на самостоятельную работу
— Распределить клиентский портфель и выстроить регулярную коммуникацию с клиентами
— Запустить проактивную работу с риск-клиентами и программу развития существующих клиентов
— Внедрить AI-инструменты для повышения эффективности работы команды, отдела
— Лично вести 3–5 крупных клиентов компании
— Управлять качеством сервиса: контроль работы менеджеров, коммуникации с клиентами, показатели отдела
Требования:
— Опыт в роли руководителя клиентского сервиса / Customer Success от 3 лет
— Опыт построения отдела с нуля или глубокой перестройки существующего
— Опыт управления командой от 3–5 человек
— Опыт работы в digital-компании, IT-сервисе, B2B-SaaS или интеграторе CRM-систем
— Опыт работы с B2B-клиентами с чеком на поддержку от 170 тыс ₽/мес: длинные отношения, сложные продукты, регулярные платежи
— Свободное владение метриками клиентского сервиса: NPS, CSAT, отток (churn), LTV
— Умение нанимать: составление профилей, интервью, вывод людей на результат
Будет плюсом:
— Опыт работы с медицинскими клиниками или производственными компаниями и застройщиками
— Понимание интеграций CRM с медицинскими информационными системами или 1С
— Опыт внедрения AI-инструментов в клиентские коммуникации
— Сертификации в области Customer Success или профильное повышение квалификации
Условия:
— Работа не только в офисе, но и удаленно
— Решаются интересные задачи с использованием современных технологий
— Комфортные условия труда и хорошая перспектива роста и развития
— Обучение, проведение тренингов и других мероприятий
— Уютный и современный офис в центре Москвы, комфортные условия труда
— Комфортная рабочая атмосфера
— Своевременная оплата
— Гибкий рабочий график
Как откликнуться:
Ответьте, пожалуйста, в сопроводительном письме на четыре вопроса: Какой отдел клиентского сервиса вы строили или трансформировали? Метрики до и после Какой клиентский портфель вы вели лично: количество клиентов, средний чек, специфика Один кейс, которым гордитесь: проблемная ситуация с клиентом и как вы ее разрешили Customer Success для вас — набор регламентов или культура отношения к клиенту? Поясните своими словами Этапы подбора : знакомство с собственником по видеосвязи (45–60 минут), интервью с собственником и командой (до 2 часов), решение по офферу после финального интервью.
Задачи:
— управління командою SMM-спеціалістів, розподіл проєктів та контроль навантаження;
— побудова та вдосконалення внутрішніх процесів роботи SMM-відділу;
— розробка та контроль реалізації SMM-стратегій для клієнтів;
— участь у розробці креативних концепцій та комунікаційних стратегій;
— контроль якості контенту, дотримання tone of voice та позиціонування брендів;
— аналіз ефективності проєктів, формування рекомендацій щодо покращення результатів;
— участь у презентаціях стратегій та комунікація з ключовими клієнтами;
— наставництво, розвиток і мотивація команди;
— участь у підборі та адаптації нових співробітників.
Требования:
— від 3 років досвіду у SMM та від 1 року досвіду управління командою;
— успішні кейси розробки та реалізації SMM-стратегій;
— досвід ведення декількох проєктів одночасно;
— розуміння сучасних трендів соціальних мереж та digital-маркетингу;
— сильні навички планування, організації та пріоритизації;
— досвід роботи з аналітикою (Meta Insights, Google Analytics, Looker Studio або аналогами);
— високий рівень комунікації та навички роботи з клієнтами;
— відповідальність, проактивність та лідерські якості.
Буде перевагою:
— досвід роботи в маркетинговій або digital-агенції;
— знання performance-маркетингу;
— досвід побудови внутрішніх процесів і масштабування команди;
— англійська мова рівня Intermediate+.
Умови:
— конкурентна заробітна плата;
— гібридний формат роботи у Львові;
— можливість впливати на розвиток SMM-напряму компанії;
— сильна команда професіоналів та цікаві проєкти з українськими й міжнародними брендами;
— професійний розвиток, навчання та підтримка;
— комфортний офіс, дружня атмосфера та відсутність зайвої бюрократії.
Задачи:
— Быть связкой между баингом и фармом: собирать боли байеров и доводить их до решения
— Вести переговоры с агентствами: цены, объёмы, условия, онбординг новых агентов
— Следить, чтобы ни один запрос не терялся: у каждого есть статус и владелец
— Готовить и передавать ресурсы: BM, пиксели, каталоги, доступы
— Поддерживать актуальную картину по доступным ресурсам
— Самому закрывать срочные задачи по фарму, не передавая их по цепочке
— Со временем собрать и вести свою ячейку фарма
Требования:
— Сильный опыт в фарме или саппорте арбитражной команды
— Глубоко понимаешь Facebook: BM, профили, пиксели, каталоги, доступы, апелляции, верификации, прогревы
— Есть опыт выхода из кризисов: ограничения, просадки трафика, задержки поставщиков
— Умеешь вести переговоры с агентами и отстаивать свою позицию
— Говоришь с байерами на одном языке и не боишься поднимать неудобные вопросы
— Готовность пройти тестовое: кейс с проблемой в Facebook
— Плюсом будут опыт баинга после фарма и английский для переговоров
Условия:
— Формат работы: возможен удаленный, но в приоритете офис в центре Санкт-Петербурга, рабочее место рядом с командой медиабаинга
— Если ты живёшь в другом городе, мы подготовим для тебя релокационный пакет
— ЗП: готовы обсуждать гибко
— Рост до руководителя своей ячейки фарма на 4–5 человек
— Прямое влияние на процессы: ты выстраиваешь систему, а не просто закрываешь задачи
— Онбординг вместе с фарм-отделом
ГибридheadСанкт-Петербург; Если ты живёшь в другом городе, мы подготовим для тебя релокационный пакет!
Задачи:
— Руководство командой баеров, блогеров, TG Ads.
— Увеличение числа платящих пользователей с 1 000 до 100 000 за 6–12 месяцев.
— Управление бюджетом на трафик около $500K.
Требования:
— Опыт 5+ лет на позициях Head / CMO / Growth в B2C-продукте.
— Личный опыт ведения бюджета от $50K в месяц и работы с 10+ источниками трафика.
— Понимание юнит-экономики подписки: LTV, churn, payback.
— Умение показывать таблицы гипотез, спендов или ROI (цифры можно замазать).
— Владение русским и украинским языками.
— Приветствуется опыт в гемблинге, беттинге, дейтинге, крипте и жёсткой модерации.
Условия:
— Удалённая работа.
— Полная занятость.
— Зарплата $5 000–10 000 + бонусы, выплата в USDT.
Задачи:
— Управление офисом и командой до 25 сотрудников.
— Развитие продаж и клиентской базы.
— Увеличение регулярной выручки и развитие партнёрств.
— Контроль KPI и финансовых показателей.
Требования:
— Опыт работы от 6 лет, в том числе в управлении B2B-продажами от 2 лет.
— Есть опыт в IT или технологичном B2B-бизнесе.
— Управляли командой от 10 человек.
— Умеете вести переговоры с ключевыми клиентами и развивать продажи.
Условия:
— График 5/2, 9:00–18:00.
— Оформление по ТК РФ.
— Оклад + бонусы от выручки и маржинальности.
О компании:
Adtech Solutions - продуктовая adtech-команда в сфере Fintech и Crypto.
Задачи:
— Руководить внутренним бизнес-юнитом снабжения и развивать три основных направления расходников (FB, Google, Native);
— Построить, настроить и автоматизировать собственные процессы производства (фарма) аккаунтов с нуля;
— Обеспечивать бесперебойное снабжение и стабильную скорость выдачи расходников под объемы медиабаинга;
— Управлять командой, заниматься аналитикой затрат и оптимизацией себестоимости;
— Получать лучшие условия у партнеров на пополнение и сервисы, развивать партнерскую сеть и выстраивать отношения с поставщиками;
— Исследовать рынок, тренды и обеспечивать выход бизнес-юнита на самоокупаемость;
— Работать на главного внутреннего заказчика (собственный баинг), а в перспективе вывести юнит на внешний рынок.
Требования:
— Доскональное знание арбитражной «кухни», технической инфраструктуры (антидетекты, прокси, cookies, платежки, Google, Facebook, Native Ads);
— Успешный опыт запуска и автоматизации производственных процессов расходников с нуля;
— Лидерский потенциал и навыки управления командами для кратного масштабирования направления;
— Бэкграунд в собственном фарм-агентстве или опыт управления крупным селлером аккаунтов;
— Хорошая ориентированность в рынке поставщиков, наличие контактов и готовность быстро расширять сеть партнеров;
— Проактивность, умение мыслить категориями бизнеса и брать ответственность без детального ТЗ.
Условия:
— Формат и график: удаленная работа, 5/2, гибкое начало дня (с 10:00 до 19:00 по Москве);
— Полная свобода в принятии решений, сильная команда и неограниченные ресурсы для масштабирования;
— Высокий уровень дохода: стабильный фикс оклад + KPI / % от эффективности юнита (обсуждается индивидуально по результатам собеседования);
— Работа в стабильной команде и поддерживающей атмосфере.
Задачи:
— Взять на себя соцсети Ильи Соболева и системно ими заниматься.
— Отвечать за рост соцсетей как медиа и поддержку больших проектов Соболева.
— Работать с коротким форматом контента, продумывать стратегию и наводить порядок в процессах.
— Вести прежде всего Instagram, YouTube, систематизировать Telegram, а также другие соцсети.
— Обеспечить регулярное ведение аккаунтов без бардака и заброшенных площадок.
— Расти аудиторию и снижать отписки.
— Формировать понятную логику для каждой площадки и развивать новые сильные форматы.
— Системно превращать шоу, концерты, гостей и архивы в контент.
— Организовывать коллаборации и привлекать новую аудиторию.
— Помогать продвигать проекты «Токсиков», концерты и другие большие проекты.
— Анализировать цифры и корректировать стратегию.
Требования:
— Хороший опыт работы с YouTube или Instagram.
— Понимание короткого видео, трендов, мемов и умение отличать важное от лишнего.
— Способность самостоятельно придумывать и проверять новые форматы.
— Умение работать с цифрами в соцсетях и обосновывать логику и стратегию.
— Рукастый синьор или мидл, готовый заниматься операционкой: чистить комментарии, собирать контент-план, придумывать заголовки, анализировать результаты.
— Желательно наличие пула подрядчиков и понимание, кого и когда подключать.
— Готовность к монтажу (опционально можно заменить другую функцию).
Условия:
— Удалённая работа.
— Важно умение воспринимать юмор Ильи Соболева, так как нужно смотреть много его шуток.
Примерный уровень зарплаты: 100000 – 200000 ₽ в месяц.
Location: Barcelona, Spain; Madrid, Spain
Workplace: remote
The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas:
Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events
(client and client’s customers events, executive dinners, and high-touch VIP gatherings);
Internal Meetings & Corporate Travel
(global gatherings, executive offsites, collaborators travel program); and
Dedicated Financial Control & Commercial Management
.
The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A.
A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs).
Responsibilities
Function Leadership:
Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly.
Flagship, VIP & Client/client’s customers-Facing Events:
Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences.
Internal Meetings & Offsites:
Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites.
Travel Operating Model Transition:
Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable.
Corporate Travel Oversight:
Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator.
Budget Accountability & Resource Stewardship:
Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans.
Financial Governance & Client Billing:
Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery.
Strategic Suppliers & Commercial Partnerships:
Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations.
Policy, Duty of Care & Risk Management:
Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests.
Cross-Functional & Client Partnership:
Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery.
Events & Travel Leadership:
8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment.
Client & Internal Event Expertise:
Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows).
Large-Scale Event Execution:
Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams.
Travel Program Transformation:
Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred.
Travel Industry & Commercial Fluency:
Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers.
Financial & Commercial Acumen:
Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus.
Executive & External Presence:
Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners.
Data Privacy & Duty of Care:
Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards.
Language & Mobility:
Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Como, Italy; Milano, Italy; Rome, Italy
Workplace: remote
The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas:
Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events
(client and client’s customers events, executive dinners, and high-touch VIP gatherings);
Internal Meetings & Corporate Travel
(global gatherings, executive offsites, collaborators travel program); and
Dedicated Financial Control & Commercial Management
.
The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A.
A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs).
Responsibilities
Function Leadership:
Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly.
Flagship, VIP & Client/client’s customers-Facing Events:
Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences.
Internal Meetings & Offsites:
Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites.
Travel Operating Model Transition:
Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable.
Corporate Travel Oversight:
Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator.
Budget Accountability & Resource Stewardship:
Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans.
Financial Governance & Client Billing:
Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery.
Strategic Suppliers & Commercial Partnerships:
Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations.
Policy, Duty of Care & Risk Management:
Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests.
Cross-Functional & Client Partnership:
Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery.
Events & Travel Leadership:
8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment.
Client & Internal Event Expertise:
Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows).
Large-Scale Event Execution:
Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams.
Travel Program Transformation:
Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred.
Travel Industry & Commercial Fluency:
Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers.
Financial & Commercial Acumen:
Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus.
Executive & External Presence:
Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners.
Data Privacy & Duty of Care:
Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards.
Language & Mobility:
Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Задачи:
— Привлечение новых мерчантов и развитие клиентской базы.
— Продажа платёжных решений, в частности услуг метчинга.
— Проведение переговоров и подключение новых партнёров.
— Развитие долгосрочных отношений с мерчантами и провайдерами.
— Увеличение объёмов платёжного трафика и развитие продаж.
Требования:
— Опыт от 2 лет в Sales / Head of Sales в платёжной индустрии на рынке РФ.
— Опыт продаж метчинга и понимание специфики продукта.
— Собственная актуальная база мерчантов и платёжных провайдеров.
— Наличие выстроенных личных отношений с мерчантами и возможность привлекать клиентов через существующие контакты.
— Понимание рынка Payment Processing / High-Risk.
— Успешный опыт переговоров и заключения сделок.
— Опыт работы с рынками СНГ будет преимуществом.
Условия:
— Работа с действующим продуктом — метчингом.
— Возможность влиять на уровень дохода и развивать направление продаж.
— Перспективы профессионального и карьерного роста.
Задачи:
— развитие коммуникаций и рост бизнес-результата через активацию, вовлечение, удержание, реактивацию и продажи;
— управление CRM-стратегией, командой, бюджетом и коммуникациями в каналах SMS, Email, Push, а также собственных каналах: на сайте, в приложении, личном кабинете и центре уведомлений;
— выстраивание системы коммуникаций, которая помогает клиенту проходить путь от интереса и первого полезного действия до завершённой сделки или использования сервиса;
— формирование стратегии работы с клиентской базой, годового плана и приоритетов развития;
— определение роли CRM в продуктовых воронках, целей по активации, удержанию и продажам;
— создание единого центра CRM-экспертизы и стандартов для продуктовых команд;
— развитие сегментации по потребностям, поведению, этапу клиентского пути, активности и потенциальной ценности;
— совместная работа с аналитикой и продуктами над единым профилем клиента, качеством и актуальностью данных, устранением дублей и обогащением профилей;
— рост базы клиентов, доступных для коммуникаций с учётом согласий и предпочтений;
— управление календарём рассылок, контентом и автоматическими цепочками;
— развитие приветственных и обучающих сценариев, персональных подборок, рекомендаций, напоминаний и коммуникаций, помогающих завершить начатое действие;
— поддержание интереса на протяжении длительного выбора и после использования продукта;
— запуск сценариев перехода к первому целевому действию, возврата неактивных клиентов, восстановления незавершённых заявок, повторных и перекрёстных продаж;
— развитие коммуникаций от поиска и выбора объекта до обращения, заявки, сделки и последующего использования сервисов;
— определение момента, предложения и следующего действия с учётом ситуации клиента;
— организация полного цикла кампаний: постановка задачи, выбор аудитории, подготовка материалов, настройка, проверка, запуск и анализ;
— согласование SMS, Email, Push и внутренних каналов в общие сценарии;
— управление частотой, временем, последовательностью и приоритетами сообщений, предотвращение пересечений между продуктами и избыточной нагрузки на клиента;
— разделение правил для маркетинговых и сервисных коммуникаций;
— планирование и контроль расходов на отправки, платформы, подрядчиков, данные, контент и команду;
— управление договорами, тарифами и качеством работы поставщиков;
— распределение бюджета между сценариями и каналами на основании дополнительного бизнес-эффекта и полной стоимости коммуникаций;
— подготовка прогноза и анализа исполнения бюджета;
— построение отчётности от коммуникации до целевого действия, завершённой сделки или сервиса и финансового результата;
— организация A/B-тестов и контрольных групп для оценки дополнительного эффекта CRM;
— совместно с аналитикой — определение периода наблюдения, правил атрибуции и исключения двойного учёта результатов;
— масштабирование подтверждённых решений и остановка неэффективных сценариев;
— формирование требований к CRM/CDP, платформам рассылок, событиям и интеграциям с хранилищем данных;
— развитие автоматических сценариев и персонализации совместно с продуктами и IT;
— контроль доставляемости, репутации отправителей, ошибок отправки, актуальности ссылок и корректности контента;
— обеспечение учёта согласий, отписок и списков исключения совместно с юридической службой и информационной безопасностью;
— найм, развитие и управление CRM-командой;
— распределение ответственности и оценка результатов;
— координация продуктовых CRM-специалистов, аналитиков, редакторов, дизайнеров и подрядчиков;
— согласование приоритетов между направлениями, сроков запуска и уровня сервиса;
— создание библиотеки сценариев, сегментов, шаблонов и результатов экспериментов.
Требования:
— опыт в CRM-маркетинге от 5 лет, включая от 2 лет управления командой или направлением;
— опыт работы с крупной клиентской базой и несколькими продуктами;
— подтверждённые кейсы роста активации, удержания, реактивации или продаж с понятной методикой оценки результата и учётом затрат;
— практический опыт управления SMS, Email, Push и коммуникациями внутри цифровых продуктов, включая автоматические цепочки и согласование каналов;
— умение строить клиентские пути, поведенческие сегменты и персональные сценарии с учётом потребностей клиента и длительности принятия решения;
— опыт работы с CDP и платформами автоматизации маркетинга;
— понимание клиентских идентификаторов, событийной модели, обмена данными и принципов интеграций;
— сильные аналитические навыки: работа с воронками, когортами, удержанием, LTV и экономикой кампаний;
— понимание различий между атрибутированными продажами и дополнительным эффектом коммуникаций;
— знание принципов экспериментов: формирование сопоставимых групп, выбор целевой метрики, оценка достоверности и интерпретация результатов;
— опыт планирования бюджета, защиты инвестиций, управления подрядчиками и оптимизации стоимости каналов.
Преимущества:
— опыт в недвижимости, финансовых сервисах, маркетплейсах или продуктах с длительным циклом выбора;
— участие во внедрении CRM/CDP;
— опыт применения прогнозных моделей и ИИ для выбора аудитории, предложения, канала, времени отправки и подготовки контента с проверкой качества и измерением эффекта.
Условия:
— работа в аккредитованной IT компании;
— конкурентная заработная плата;
— полис ДМС с первого месяца работы;
— современная техника для работы;
— корпоративный университет, онлайн-курсы для повышения квалификации, конференции, митапы;
— фитнес-зал в здании офиса;
— льготная программа ипотеки для сотрудников;
— комфортный офис класса А в 5 минутах от станции метро и МЦК Кутузовская;
— гибкое начало рабочего дня;
— формат работы - офис.
Компания в сфере iGaming ищет руководителя отдела безопасности с опытом организации информационной безопасности в организациях численностью от 50 сотрудников. В обязанности входит управление доступами и контролем данных, проведение оценки рисков, моделирование угроз и реагирование на инциденты с использованием SIEM/SOAR, а также формализация процессов и внедрение требований безопасности. Необходимо взаимодействовать с инженерными командами. Кандидат должен хорошо разбираться в BPM, SDLC, сетевых протоколах (TCP/IP, SSH, HTTP) и криптографии. Дополнительным преимуществом станет опыт прохождения аудитов PCI DSS, ISO, SOC 2 и работа в финансовом секторе.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken Pro is where serious traders live. Millions of them. But a great product only wins if the right traders find it, trust it, and actually fund an account. Right now, our organic engine isn’t pulling its weight.
You’re going to fix that.
THE OPPORTUNITY
We’re seeking a hands-on Head of Organic Growth to own how Kraken Pro gets discovered and how curious traders become active ones. At Kraken, understanding our brand ethos, mission, and the traders we serve is essential. Organic is where brand and acquisition meet.
We’re looking for a player-coach who moves fast but thinks long-term, gets in the weeds while leading from the front, and knows that traffic means nothing if it doesn’t convert. This role demands sharp B2C acquisition instincts, a product-first mindset, an obsession with UX, and a self-starter attitude.
- Own organic acquisition. Build and run the strategy across SEO, content, social, community, referrals, and partnerships to bring high-intent traders to Kraken Pro.
- Find out if people convert. Map the funnel from first touch to first trade, report on it clearly, and figure out where traders drop off and how to win them back.
- Make UX your edge. Work with Product and Design to audit and improve landing pages, sign-up flows, onboarding, and in-product moments. Great acquisition dies in bad UX, and you know it.
- Acquire through brand. Make every growth channel a brand-building one. Reach is easy to buy; trust is what makes traders stay.
- Know the product cold. Use Kraken Pro like a trader would, understand what makes it better, and turn those strengths into growth levers.
- Lead a lean, scrappy team. Set direction, coach, and unblock a small team, while staying hands-on enough to ship, test, and fix things yourself.
- Test and learn. Run experiments across channels and funnel steps, double down on what works, and kill what doesn’t.
- Report what matters. Build clear dashboards and insights that show leadership what’s driving growth, what isn’t, and what to do next.
- Ship responsibly. Partner with Legal/Comms to ensure compliant, accurate, and aligned messaging across regions and platforms.
WHAT YOU’LL BRING
- 5+ years in B2C acquisition or growth marketing, ideally in fintech, crypto, trading or gaming with experience in a player-coach role leading a small team.
- Product savvy. You understand how products work, why people use them, and how to turn features into growth.
- UX instinct. You can spot friction in a flow from a mile away and brief Product and Design on how to fix it.
- High AI competency. Enabling you to multiply your impact and keep up with demand.
- Analytical rigor. Comfortable with funnels, cohorts, attribution, and experimentation, and able to turn data into decisions and clear stories.
- Speed under pressure. Markets don’t wait for approval cycles and neither do you.
- Range as a marketer. SEO, content, social, lifecycle, partnerships. You know enough about each to direct the work, and you can roll up your sleeves when needed.
- Taste. Knowing which channels and tactics not to pursue is as valuable as knowing which to scale.
- Familiarity trading culture, and the language traders use.
- Strong communication and leadership skills, with the ability to align cross-functional teams around a shared growth goal.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken Pro is where serious traders live. Millions of them. But a great product only wins if the right traders find it, trust it, and actually fund an account. Right now, our organic engine isn’t pulling its weight.
You’re going to fix that.
THE OPPORTUNITY
We’re seeking a hands-on Head of Organic Growth to own how Kraken Pro gets discovered and how curious traders become active ones. At Kraken, understanding our brand ethos, mission, and the traders we serve is essential. Organic is where brand and acquisition meet.
We’re looking for a player-coach who moves fast but thinks long-term, gets in the weeds while leading from the front, and knows that traffic means nothing if it doesn’t convert. This role demands sharp B2C acquisition instincts, a product-first mindset, an obsession with UX, and a self-starter attitude.
- Own organic acquisition. Build and run the strategy across SEO, content, social, community, referrals, and partnerships to bring high-intent traders to Kraken Pro.
- Find out if people convert. Map the funnel from first touch to first trade, report on it clearly, and figure out where traders drop off and how to win them back.
- Make UX your edge. Work with Product and Design to audit and improve landing pages, sign-up flows, onboarding, and in-product moments. Great acquisition dies in bad UX, and you know it.
- Acquire through brand. Make every growth channel a brand-building one. Reach is easy to buy; trust is what makes traders stay.
- Know the product cold. Use Kraken Pro like a trader would, understand what makes it better, and turn those strengths into growth levers.
- Lead a lean, scrappy team. Set direction, coach, and unblock a small team, while staying hands-on enough to ship, test, and fix things yourself.
- Test and learn. Run experiments across channels and funnel steps, double down on what works, and kill what doesn’t.
- Report what matters. Build clear dashboards and insights that show leadership what’s driving growth, what isn’t, and what to do next.
- Ship responsibly. Partner with Legal/Comms to ensure compliant, accurate, and aligned messaging across regions and platforms.
WHAT YOU’LL BRING
- 5+ years in B2C acquisition or growth marketing, ideally in fintech, crypto, trading or gaming with experience in a player-coach role leading a small team.
- Product savvy. You understand how products work, why people use them, and how to turn features into growth.
- UX instinct. You can spot friction in a flow from a mile away and brief Product and Design on how to fix it.
- High AI competency. Enabling you to multiply your impact and keep up with demand.
- Analytical rigor. Comfortable with funnels, cohorts, attribution, and experimentation, and able to turn data into decisions and clear stories.
- Speed under pressure. Markets don’t wait for approval cycles and neither do you.
- Range as a marketer. SEO, content, social, lifecycle, partnerships. You know enough about each to direct the work, and you can roll up your sleeves when needed.
- Taste. Knowing which channels and tactics not to pursue is as valuable as knowing which to scale.
- Familiarity trading culture, and the language traders use.
- Strong communication and leadership skills, with the ability to align cross-functional teams around a shared growth goal.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: London, United Kingdom
Workplace: remote
About the Job:
We are seeking a highly driven
Head of Financial Infrastructure Expansion
to develop strategic solutions for
banks, financial institutions, fintechs, payment companies, telcos, and large enterprises, institutions, governments globally
.
The role will act as a key
bridge between major external partners and Tether’s different business and product teams
, leveraging capabilities across
stablecoins, wallets, tokenization, payments, and other Tether’s solutions
to design tailored financial infrastructure solutions.
This is a hands-on role combining
deep financial knowledge, strong commercial capabilities, and the ability to connect multiple technologies and teams into compelling solutions
. You will identify opportunities, structure complex projects, coordinate internal stakeholders, close strategic partnerships, and build the team required to scale the function globally.
Responsibilities:
Business Development & Solution Structuring
Identify strategic opportunities with
banks, fintechs, payment companies, telcos, financial institutions, retailers and large enterprises globally
.
Understand customers needs and design tailored solutions leveraging the broader
Tether ecosystem
.
Combine capabilities across
stablecoins, wallets, tokenization, payments, and other products
into compelling commercial propositions.
Personally originate, structure, negotiate, and close high-value strategic partnerships and deployments.
Nurture current and build new relationships with CEOs, CFOs, CTOs, banking executives, treasury leaders, payment teams, and other senior stakeholders.
Cross-Team Coordination & Execution
Act as the
bridge between customers, external implementation partners and Tether’s internal product and business teams
.
Bring together the right capabilities and stakeholders to design and execute complex, multi-product projects.
Translate market and customer requirements into actionable opportunities for internal teams.
Own strategic projects from initial engagement through structuring, execution, and scale
Monitor the success of the project post implementation using select KPIs
Market Strategy & Team Leadership
Define priority markets, industries, partners, and financial infrastructure use cases.
Build and manage a global pipeline of strategic opportunities.
Build and lead the
Financial Infrastructure Expansion team globally
.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s regional Expansion teams to identify and accelerate opportunities.
Identify the best implementation partner to ensure successful execution of the projects
Strategic Representation
Position Tether as a strategic partner for organizations building the
next generation of financial products and infrastructure
.
Represent Tether in strategic meetings with major enterprises, financial institutions, governments, regulators, and industry leaders.
7+ years of experience across
banking, payments, fintech, financial infrastructure, or technology business development
.
Strong understanding of
payments, digital assets, wallets, tokenization, settlement, and financial infrastructure
.
Proven ability to understand complex customer needs and translate them into
multi-product solutions
.
Tangible experience personally originating, structuring, and closing large strategic partnerships.
Strong relationships with senior decision-makers across banks, financial institutions, fintechs, telcos, and large enterprises.
Exceptional communication, negotiation, and relationship-building skills.
Strong ability to work across different product, technical, commercial, legal, and regulatory teams.
Entrepreneurial mindset and experience building and managing high-performing teams.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
ГибридheadChicago
ОфисheadNew York
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридМосква; Что предстоит Провести аудит клиентского портфеля: NPS-замеры, риски, карта клиентского здоровья Развить тикетную систему и SLA по приоритетам запросов Создать регламенты эскалации, шаблоны клиентских отчетов и базу знаний Нанять аккаунт-менеджеров с отраслевой специализацией и вывести их на самостоятельную работу Распределить клиентский портфель и выстроить регулярную коммуникацию с клиентами Запустить проактивную работу с риск-клиентами и программу развития существующих клиентов Внедрить AI-инструменты для повышения эффективности работы команды, отдела Лично вести 3–5 крупных клиентов компании Управлять качеством сервиса: контроль работы менеджеров, коммуникации с клиентами, показатели отдела Что важно Опыт в роли руководителя клиентского сервиса / Customer Success от 3 лет Опыт построения отдела с нуля или глубокой перестройки существующего Опыт управления командой от 3–5 человек Опыт работы в digital-компании, IT-сервисе, B2B-SaaS или интеграторе CRM-систем Опыт работы с B2B-клиентами с чеком на поддержку от 170 тыс ₽/мес: длинные отношения, сложные продукты, регулярные платежи Свободное владение метриками клиентского сервиса: NPS, CSAT, отток (churn), LTV Умение нанимать: составление профилей, интервью, вывод людей на результат Будет плюсом Опыт работы с медицинскими клиниками или производственными компаниями и застройщиками Понимание интеграций CRM с медицинскими информационными системами или 1С Опыт внедрения AI-инструментов в клиентские коммуникации Сертификации в области Customer Success или профильное повышение квалификации Условия Работа не только в офисе, но и удаленно Решаются интересные задачи с использованием современных технологий Комфортные условия труда и хорошая перспектива роста и развития Обучение, проведение тренингов и других мероприятий Уютный и современный офис в центре Москвы, комфортные условия труда Комфортная рабочая атмосфера Своевременная оплата Гибкий рабочий график Как откликнуться Ответьте, пожалуйста, в сопроводительном письме на четыре вопроса: Какой отдел клиентского сервиса вы строили или трансформировали?
УдалённоheadBarcelona, Spain; Madrid, Spain; Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones
УдалённоheadComo, Italy; Milano, Italy; Rome, Italy; Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones
ОфисМосква
УдалённоheadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоheadUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance