Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
Talent Acquisition at Honeycomb builds the teams behind our observability platform. As a Senior Technical Recruiter, you'll run a full desk of priority R&D searches and act as the talent advisor Hiring Managers call before they open a req, not after. You'll report to the Head of TA, partner directly with R&D leadership, and own how hiring gets done on your desk from intake to accepted offer. We're remote-first and give you real trust and autonomy from day one, so you'll shape how we hire as we scale.
What you’ll do in the role:
Own full-cycle searches for R&D/ Technical focused roles, from intake to offer acceptance, and deliver diverse, well-vetted slates on target timelines.
Manage a full desk of priority reqs, keep candidates moving within our hiring SLAs, and keep Greenhouse data clean without being chased. This includes sourcing, interviewing, reviwing applicants, scheduling etc.
Advise Hiring Managers on search strategy and leveling, using market data, pipeline analytics, and compensation benchmarks to shape decisions rather than only carry them out.
Build lasting advisory relationships with your Business Unit leaders: align stakeholders on a shared plan, guide debate to a decision, and explain the reasoning once it's made.
Partner with the Head of TA to turn approved headcount into recruiting plans, and flag risks early with a proposed fix.
Own the implementation of our competency-based hiring process by building Greenhouse scorecards, running interviewer kick-offs, and facilitating structured debriefs.
Use DEI sourcing tactics that broaden representation and improve quality of hire.
Analyze funnel metrics in Greenhouse and Gem, share what you learn with stakeholders, and improve the process, including cross-functional TA projects like interviewer enablement and candidate-experience NPS.
What you’ll bring to the role:
Full-cycle recruiting experience in high-growth tech, with a track record of filling senior engineering IC and first-line manager roles.
Experience running a full desk of concurrent reqs while holding to clear SLAs and quality standards.
A history of acting as a talent advisor, where you turned funnel and compensation data into recommendations that changed hiring decisions.
Hands-on experience with structured interviewing and ATS (scorecards, reporting, scheduling workflows).
Measurable results from DEI sourcing and fair-assessment practices.
Crisp written updates, plus experience facilitating productive kick-offs, debriefs, and pipeline reviews.
Comfort having direct, kind conversations with Hiring Managers about candidates, leveling, or process, in line with Honeycomb's values of Ownership, Feedback Is a Muscle, and Kind Candor.
Experience in a remote-first, fast-changing environment, and a habit of mentoring peers and improving process as you go.
Nice to haves:
Experience with Competency based hiring
Experience utilizing AI to help make process improvements
Preferred experience with Greenhouse
In-house recruiting experience strongly preferred
Base Salary based on level of experience
$140,000
—
$165,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
• Own technical documentation end-to-end: planning, writing, and publishing content in English. • Document new product features and releases, keeping documentation aligned with product development.
Мы ищем человека на стыке продукта, технологий и работы с заказчиком. В этой роли важно самому погружаться в потребность клиента, предлагать решение и участвовать в его реализации с помощью AI-инструментов — от проверки гипотез и создания прототипов до рабочего результата.
Задачи:
— Владеть портфелем из 10-15 стратегических аккаунтов.
— Быть основным техническим контактом для API-партнеров, информировать заинтересованные стороны и доводить вопросы до решения.
— Поддерживать технические оценки.
— Участвовать в продажах, демонстрировать возможности API, понимать требования партнера и объяснять, как будет работать интеграция.
— Руководить внедрением партнеров: превращать требования в четкий план интеграции, сопровождать разработчиков на этапе настройки и тестирования, отслеживать прогресс до запуска.
— Самостоятельно устранять неполадки: исследовать запросы, ответы, логи, проблемы с аутентификацией и поведение интеграции до эскалации в инженерный отдел.
— Тесно сотрудничать с инженерной командой, предоставляя четкие шаги для воспроизведения, релевантные доказательства и информацию о влиянии на клиента при необходимости глубокого расследования.
— Улучшать опыт разработчиков: создавать и поддерживать руководства по API, коллекции Postman, примеры кода, FAQ и инструкции по онбордингу.
— Выявлять повторяющиеся проблемы, делиться отзывами партнеров и шаблонами интеграций для улучшения продукта.
— Вести усилия по расширению: кросс-продажи новых функций и продуктов как естественное продолжение отношений, а не отдельное действие.
Требования:
— Опыт 4+ лет в технической роли с взаимодействием с клиентами или эквивалентный опыт в компаниях с API-ориентированным или девтулз-направлением.
— Практическое понимание REST API, HTTP, JSON, аутентификации, вебхуков, пагинации и ограничений по скорости.
— Умение работать с Postman или curl, читать логи, писать или адаптировать небольшие примеры кода на JavaScript или Python.
— Опыт продвижения внедрения внутри сложных организаций, умение работать с разными уровнями клиентов.
— Сильная исполнительность и умение доводить вопросы до конца.
— Опыт работы в стартапе с численностью менее 50 человек.
— Свободное владение английским языком, умение объяснять технические вопросы как разработчикам, так и нетехническим заинтересованным лицам.
— Ответственный подход и менталитет владельца.
Условия:
— Удаленная работа из любой точки мира.
— Стандартные рабочие часы: понедельник–пятница, 8:00–17:00 по восточному времени США с перерывом на обед.
— Возможны редкие звонки вне стандартных часов для партнеров из Азиатско-Тихоокеанского региона и ключевых этапов внедрения.
— Полная занятость.
Responsibilities: Identify strategic job opportunities and lead the development of compelling proposals tailored to client needs. Analyze client requirements thoroughly and provide accurate estimates to ensure project viability and profitability.
• Самостоятельность, проактивность и готовность работать руками — рассматриваем заряженного middle или сильного junior+ Задачи: • Вести до 4 проектов на разных стадиях с общей командой разработки, QA и дизайна; • Проводить discovery и presale, переводить потребности клиента в понятный план для команды;
Russian required Experience with APIs: authentication flows, building requests (Postman/curl), reading technical documentation Experience with Jira and Confluence;
Location: Australia
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Support team is at the heart of Attio’s customer experience — maintaining an exceptional 98% CSAT average over the past six months. We hold ourselves to an incredibly high standard at every stage of the customer journey, ensuring that every interaction reflects our commitment to clarity, care, and quality.
As a Technical Support Specialist, you’ll be the trusted voice of Attio to our customers — helping them solve problems, unlock value, and feel supported every step of the way. You’ll troubleshoot technical issues, share product best practices, and act as the customer’s advocate across teams.
This is a role for someone who thrives on problem-solving, loves getting into the details, and finds genuine satisfaction in turning a complex issue into a seamless experience. You’ll play a key role in maintaining the standards that make our customers love Attio — and help us set a new benchmark for excellence in B2B SaaS support.
This is Attio’s first hire in the APAC region, offering a unique opportunity to help establish our presence in Australia. As such, we’re looking for a self-starter who’s comfortable working autonomously, taking ownership, and navigating ambiguity in a fast-paced environment.
WHAT YOU'LL DO
In this role, you’ll take ownership of the technical and operational processes that keep our customers successful. You’ll combine empathy, product expertise, and clear communication to deliver best-in-class support.
Customer support excellence: Provide fast, high-quality support across email, chat, and video, maintaining strong CSAT and meeting SLAs across APAC hours.
Advanced technical troubleshooting: Diagnose and resolve complex issues across Attio’s API (REST payloads, authentication, error handling), webhooks, SDKs, and integrations — identifying root causes rather than surface-level fixes.
Multi-system debugging: Investigate issues spanning Attio and third-party platforms, interpreting logs, error outputs, and system behaviours to triage effectively before escalating to Engineering.
Automation & workflow support: Advise on and troubleshoot customer-built automations (e.g. Zapier, Make, n8n), diagnosing failures and recommending improvements, while supporting equivalent builds within Attio’s native workflows.
AI & integrations support: Troubleshoot MCP server connections and support customers integrating Attio into AI-powered workflows and toolchains.
Autonomous regional ownership: Act as the primary technical support contact for APAC, independently managing a wide range of queries — from foundational product questions to complex technical investigations.
Customer advocacy: Surface recurring issues, patterns, and product feedback from the APAC region, acting as the voice of the customer to Support, Product, and Engineering.
Process and knowledge improvement: Contribute to Help Center content, internal documentation, and support workflows, continuously improving how we operate.
Product mastery: Build deep expertise in Attio’s product, APIs, and integrations, staying ahead of new features to support customers with confidence.
WHAT YOU’LL BRING
We’re looking for a customer-obsessed problem solver who combines technical curiosity with empathy and a love for helping others succeed.
Proven experience: 2+ years in a technical support or customer support role within SaaS, ideally in a startup or high-growth environment.
Strong technical depth: Experience troubleshooting APIs, integrations, and workflows; comfortable working with logs, debugging issues, and understanding system behaviour.
Automation experience: Familiarity with tools such as Zapier, Make, or n8n — either supporting customers or building automations directly.
AI & modern tooling curiosity: Experience with AI-powered workflows and emerging technologies.
Independent operator: Comfortable working autonomously, making decisions, and managing complex issues without constant oversight.
Excellent communication: Able to explain complex technical concepts clearly and concisely, both written and verbally.
Customer empathy: Strong instinct for understanding customer needs and delivering thoughtful, high-quality solutions.
Curiosity and initiative: Proactive, detail-oriented, and motivated to continuously learn and improve.
Collaborative mindset: Works effectively with Support, Product, and Engineering to deliver a seamless customer experience.
WHAT WE OFFER
- Equity in an early-stage tech company on an incredible trajectory
- 12% Superannuation contribution
- 25 days holiday plus local public holidays
- Apple hardware
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
WHAT DOES THE HIRING PROCESS LOOK LIKE?
Applicants can expect the following:
- Initial Conversations
- 30-minute introductory chat with a member of our Talent team
- 30-minute track record interview with our Technical Support Specialist Manager
- Core Interviews
- Take-home technical exercise
- 45-minute team panel interview to assess skills and collaboration style
- 30-minute executive interview focused on impact and alignment with company goals
- Final Stage
- 30-minute closing conversation with our CEO
- Offer call (if it’s a mutual fit)
👉 Для сильного Product Owner с опытом в финтехе и техническим бэкграундом. Нужны знания платежей, трейдинга, CEX/DEX и блокчейн-сетей EVM, Bitcoin, Solana;
УдалённоГеография найма не уточнена
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Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— Полная техническая ответственность за интеграции платежных шлюзов, PSP, эквайеров и альтернативных методов оплаты от документации до запуска
— Контроль REST API, вебхуков, коллбеков и технических платежных потоков
— Управление решением проблем с транзакциями в реальном времени, маршрутизацией платежей, каскадированием и оптимизацией
— Обработка 3DS/3DS2, депозитов, выплат, возвратов и расчетов от начала до конца
— Поддержка операций с высокими объемами транзакций в живой производственной среде
Требования:
— Проживание в любой точке Кипра
— Опыт технической работы с платежными операциями
— Экспертиза в PSP, платежных шлюзах, альтернативных методах оплаты и системах маршрутизации
— Опыт работы в средах с высокими объемами транзакций (предпочтительно iGaming / Fintech)
— Глубокое техническое понимание платежных потоков и архитектуры API
Ищем Unity Environment / Technical Artist, Character / Animation Generalist в инди-команду. Разрабатываем сюжетную игру от первого лица в жанре исторического шпионского триллера для Windows.
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Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Ищем Unity Environment / Technical Artist, Character / Animation Generalist в инди-команду. Разрабатываем сюжетную игру от первого лица в жанре исторического шпионского триллера для Windows.
Компания Kagan строит продукт на стыке финансов и технологий: платежи, работа с фиатом и стейблкоинами, мультивалютные решения для бизнеса и частных клиентов.
ОфисmiddleБишкек
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— исследовать новые инструменты и платформы;
— искать причины технических проблем;
— тестировать growth-гипотезы;
— создавать автоматизации и внутренние инструменты;
— работать с API, AI, no-code, low-code;
— собирать MVP и прототипы;
— иногда выполнять найденный процесс вручную.
Требования:
— умение самостоятельно искать информацию;
— настойчивость после неудачных гипотез;
— интерес к устройству процессов;
— готовность работать с незнакомыми технологиями;
— способность самостоятельно собирать решения из разных инструментов.
Плюсом будут знания и опыт с n8n, Make, API, GitHub, Linux, Docker, SQL, Python, JS, scraping, browser automation, AI tools, Telegram bots и собственными проектами.
Опыт и образование вторичны. Наличие собственного проекта, бота или автоматизации приветствуется.
Условия:
— удалённая работа;
— зарплата $1,200 первый месяц, с последующим ростом до $2,400–3,500 в месяц в зависимости от результатов и ответственности;
— хороший уровень английского языка;
— рабочий день около 8 часов, 5–6 дней в неделю, гибкий график;
— процесс отбора: анкета, голосовой звонок, практическое задание, финальное интервью.
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Все вакансии в одном месте - страница 9 · Job Hunters