Вакансии

🕹 Список обязанностей: Формировать продуктовую стратегию, roadmap и приоритеты развития направления. Проводить Product Discovery: исследовать потребности пользователей, проверять гипотезы и определять сценарии для запуска.

❗️Мы ищем сильного AI-native специалиста, который возьмёт на себя развитие сервисов на базе больших языковых моделей внутри крупной компании: от формирования направления и приоритизации до внедрения решений в реальные процессы и масштабирования их использования. ✔️формировать видение и дорожную карту развития LLM-сервисов внутри компании;

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role We're looking for a Backend Engineer to join our Repository Services team in GitLab's Create stage. The team owns the repository side of Source Code: how code gets into a repository, who may change it, and how those changes are verified. We build this as an access layer on the primitives the Gitaly team provides, for GitLab's own features and for the artificial intelligence agents now writing and pushing code alongside people. You'll work in one of GitLab's oldest and most complex product areas, using Ruby and GraphQL across GitLab.com , self-managed instances, and GitLab Dedicated. Repository Services is a new team, and its first months are about reliability and support, so you'll spend real time on performance and structured query language tuning, caching, rate limiting, testing, observability, and resiliency, with experienced team members to lean on. You'll collaborate with product management, product design, testing, security, user experience research, technical writing, Gitaly, Code Review, and the other Source Code teams. What you'll do Develop secure, well-tested, performant features and improvements using Ruby and GraphQL. Work through complex requirements and legacy constraints to deliver clear solutions while protecting the reliability of this critical system. Design and maintain backend services, application programming interfaces, data models, and business logic that control how code reaches a repository, who may change it, and how it is verified. Build on the primitives Gitaly provides and work closely with the Gitaly team. Triage and fix bugs and support requests for the features the team owns. Collaborate across functions and teams, both asynchronously and synchronously, and involve domain experts when their input will improve the outcome. Use artificial intelligence agents for well-scoped work when they can speed up delivery without sacrificing quality, and critically review their output. Write maintainable code that follows GitLab's standards and contribute to constructive code reviews. Help strengthen reliability by monitoring production health metrics, participating in Tier 2 on-call, troubleshooting incidents, contributing to root cause analysis, and improving observability and resiliency. Share knowledge through code review, technical documentation, and everyday collaboration while learning from others. Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring Professional experience building backend web applications, services, or application programming interfaces, with experience using Ruby and GraphQL. An understanding of relational databases, structured query language, data modeling, caching, background processing, and backend performance practices. Experience contributing to user-facing workflows and maintaining their underlying systems. Experience writing backend unit and integration tests, with familiarity with the testing pyramid, Git, and collaborative code review processes. Experience using artificial intelligence coding agents and reviewing their output, or an interest in building these skills in a complex monorepo. Clear written and spoken English communication skills, including sharing useful status updates in a remote, asynchronous environment. The ability to manage assigned priorities, work through ambiguity, take ownership of your work, and seek guidance when needed. About the team Repository Services is a small backend team in the Create stage, formed in September 2026 when Source Code split into focused teams. As the split is finalized we expect to own repository mirroring, Git Large File Storage (LFS), protected branches and Branch Rules, push rules, Code Owners (shared with Code Review), and commit and tag signing. We build on Gitaly's primitives and meet regularly with the Gitaly team, and our work serves GitLab.com , self-managed instances, and GitLab Dedicated. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Dubai, Dubai, United Arab Emirates About Wheely Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. About The Role Wheelys Customer Service team are directly responsible for facilitating perfect journeys for our passengers. They provide exceptional customer service to our chauffeurs & passengers by ensuring every need is met and each journey goes off without a hitch. This team is obsessed with understanding our customers’ preferences and delighting them with our service. A successful candidate will act as the voice of Wheely, conducting calls and chats with our customers, and protecting their time by providing timely solutions to their problems. Responsibilities Be responsible for ensuring the highest levels of customer service is delivered to our customers across multiple communication channels including calls, live chat and emails Protect our customer's time by adhering to operational SLAs Provide exceptional customer service by adhering to our rigorous luxury communication standards Maintain customer satisfaction targets Investigate and resolve customer and chauffeur issues quickly and efficiently Understand, prioritise and escalate our customer's feedback to senior management and relevant teams Contribute and make a meaningful impact on our customers' experiences with our service and help us continue to grow as a company Requirements Must-have: Passion for exceptional customer service Experience in a customer-facing role in the luxury service industry Excellent interpersonal and communication skills The ability to thrive in a fast-paced high volume contact center Fluency in both spoken and written English & French Flexibility, to be able to do shift work including nights and weekends, in the office Technically proficient Nice to have: Experience in a call centre Additional languages - Arabic What We Offer Office-based role in Dubai Internet City, which include nights and weekends in a 24/7 contact centre Competitive salary of AED 9,000 per month and quarterly KPI-based bonus Private medical insurance Best-in-class equipment Monthly credit towards Wheely journeys Professional development stipend All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice

Ищем Lead Product Manager для запуска нового направления Marketplace & Services в международном AI-first FinTech-стартапе. – Формировать продуктовую стратегию и roadmap нового направления.

Location: UK_Southampton_Office Verra Mobility is a global smart mobility technology business with a clear purpose: making roads safer and journeys easier. We partner with governments and road authorities to deliver technology that improves road safety, encourages responsible driving and helps protect the communities who use our roads every day. As a Service Desk Analyst , you’ll provide first and second line IT support to our UK Operations team and colleagues across the international business. You’ll have ownership of the issues people bring to the service desk and the opportunity to work alongside our Systems team on incidents affecting the wider IT environment. Office attendance : Initially, you’ll work from our Southampton office two days per fortnight. After the planned move, you’ll work three days per week in the Slough area office and two days from home. You’ll need to be able to commute to both office locations at the relevant stage. What you’ll do Troubleshoot hardware, software, account and connectivity issues, remotely and in person. Prioritise incidents and service requests, track them through to closure and keep users informed. Monitor servers, email, networks and critical services. Assess alerts, document the impact and escalate infrastructure faults to the Systems team for investigation and repair. Set up devices, manage approved access requests and support colleagues joining, changing roles or leaving the business. Maintain IT asset records and support guides and help identify recurring issues and ways to improve the service. What you’ll need At least three years’ experience in service desk, desktop support or a comparable IT role, including first and second line troubleshooting and incident ownership. Experience supporting Windows and Microsoft 365, administering accounts in Active Directory or a similar identity platform, and using a service desk ticketing system. An understanding of common network and infrastructure issues, with the judgement to assess impact, communicate clearly and escalate when needed. A relevant Level 3 IT qualification, a completed IT apprenticeship or equivalent practical experience. Desirable: ITIL Foundation, CompTIA A+, a relevant Microsoft certification, or experience with PowerShell or automation. How to apply Please apply with your CV. Any offer of employment will be subject to satisfactory completion of pre-employment screening and employment verification checks. We welcome applications from people of all backgrounds and assess candidates against the requirements of the role. If you need reasonable adjustments at any stage of the recruitment process, please let us know. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Adyen is looking for a Senior Platform Engineer Container Services to build and operate container infrastructure, automate platform operations, and improve reliability at scale.

Location: Miami, FL Workplace: OnSite ABOUT THE COMPANY Luxor is a full-stack platform for the Bitcoin mining and digital infrastructure industries. We build software, hardware, financial, and energy solutions that help mining operators improve performance, manage risk, optimize costs, and scale their operations. Location: Miami, FL or San Francisco, CA, in office. Our Miami office opens in Q1 2027; until then, Miami-based hires work remotely with regular customer travel. Start: Immediately Reports to: SVP, Business Development ABOUT THE ROLE This posting is always open: we hire strong hunters whenever we meet them. Luxor's sales team is organized into specialist pods: - Hardware & Logistics: ASIC procurement, brokerage and global logistics. - Hashrate Derivatives: hashprice hedges, fixed payouts and financing. - Mining Pool & Firmware: institutional Bitcoin mining pool and LuxOS firmware. - Energy & Commander: power supply and demand response in ERCOT and SPP, plus fleet management software. You'll join the pod that best fits your background, interest and where the opportunity is biggest. You'll be trained across the full stack and expected to cross-sell where possible. This is a closing role, not a meeting-booking role. You'll own your pipeline from first outreach to signed contract. WHAT YOU'LL DO - Prospect and close new business with mining operators, hosting providers, institutional clients and hardware counterparties. - Run the full cycle: outreach, discovery, proposals, negotiation, close and handoff to onboarding. - Grow your accounts across Luxor's product lines. - Spend most of your week in front of customers: on the phone, at their sites and at industry events. - Keep HubSpot accurate so your pipeline speaks for itself. WHAT WE'RE LOOKING FOR - 3+ years in B2B sales, business development or another revenue-generating role, with deals you sourced and closed yourself. - Comfort with outbound: cold calls, cold emails, working a room at a conference. - Genuine interest in Bitcoin mining. You don't need to be an expert, but you should already know what a mining pool does and what an ASIC is, and be eager to go deep fast. - Ability to learn technical products and explain them in business terms. - Willingness to work in office in Miami or SF and travel for customers and events. - Spanish or Mandarin is a plus. THIS ROLE IS FOR YOU IF - You're competitive, self-directed and motivated by uncapped upside. - You want to learn an entire industry fast, with a sales team and onboarding program built to ramp you. THIS ROLE IS NOT FOR YOU IF - You want a structured SDR role with a manager running your day. WHAT WE OFFER - Competitive base plus uncapped, gross-profit-based commission. - Direct exposure to the biggest operators in Bitcoin mining and digital infrastructure. - A path to owning a pod as Luxor grows. - Health, dental and vision, 401(k) matching and unlimited PTO. At Luxor we believe that meaningful contributions can be made by anyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Luxor welcomes all! HOW WE USE AI IN OUR HIRING PROCESS We use AI tools to support certain parts of our hiring process, and we believe in being transparent about how they’re used. During your application, AI may assist in reviewing CVs, qualifications, and assignments by providing additional insights, but it does not make decisions, every application is evaluated at each step by a member of our hiring team. We also use AI to transcribe interviews so our team can stay focused on the conversation rather than note-taking. Any voice recordings are automatically deleted within 15 days. In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time. In all cases, AI is used to support efficiency and consistency, not to replace human judgment. If you have any questions about how we use these tools or your data, or if you would prefer to opt out of any of these features, please include them in the dedicated section of the application form, and we’ll follow up accordingly.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: Independent Contractor – CPT-11760 Customer Service Ticket Support & Order Documentation Virtual Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. An established online metals supplier is adding a second VA to support its Customer Service team by handling routine customer tickets and reducing the volume of straightforward requests. The VA will start with tracking inquiries and basic document requests, providing customers with tracking details and existing order documents such as mill test reports (MTRs), certificates of conformance (COCs), and invoices, and documenting and closing each ticket in Zendesk. After training, the VA will move into full trace documentation support. Complex issues such as missing documentation, shipment investigations, refunds, and cancellations stay with the Customer Service team. The goal is faster ticket response times, a smaller backlog, and more time for the Customer Service representatives to focus on phone coverage and complex customer issues. The ideal candidate is accurate, organized, and comfortable working through a high volume of written customer requests. Scope of Services Contractors will be required to provide services that align with the following client tasks: Tracking Requests Handle tracking inquiries where the information is already available in Backoffice, UPS Quantum View, or Zendesk Locate shipment tracking details and send them to the customer Document the response and solve the ticket Document Requests Retrieve existing order documents, such as MTRs, COCs, and invoices Send the correct documents to customers through Zendesk Verify order details before sending any document Full Trace Documentation (After Training) Review full trace requests and confirm what documentation is required Locate, organize, and verify the required documents and order information Provide complete documentation packages to customers once properly trained Ticket Management & Escalation Respond to assigned requests in Zendesk Document every action clearly in each ticket Close tickets once resolved Escalate missing documentation, shipment investigations, refunds, cancellations, and complex issues to the appropriate team member Backlog & Backup Support Help clear the current backlog of routine requests Serve as backup support in assigned areas Take on similar customer service tasks when routine ticket volume is caught up Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Customer service, ticket-based support, order processing, or administrative experience required Excellent written English required Strong attention to detail required Ability to learn client systems and follow established procedures required Zendesk or other help desk ticketing experience strongly preferred Order tracking, shipping, or logistics support experience preferred E-commerce, distribution, or manufacturing customer service experience preferred Familiarity with MTRs, COCs, or similar order documentation a plus IDEAL CANDIDATE PROFILE Accurate and detail-oriented with order and document information Clear, professional written communicator Comfortable working through a high volume of tickets Organized and consistent with documentation in a ticketing system Knows when to resolve and when to escalate Quick to learn new systems and procedures APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Zendesk Client Backoffice System (Training Provided) UPS Quantum View (Training Provided) Email Microsoft Office or Google Workspace Work Schedule Contracted Hours per Week: 20–30 hours/week (Exact Hours to Be Confirmed by Client) Scheduled Working Days: TBD – To Be Confirmed by Client Daily Working Time: TBD – To Be Confirmed by Client Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Admin / Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior Level-Senior Level Contracted Hours per Week: 20–30 hours/week (Exact Hours to Be Confirmed by Client) Daily Working Time: TBD – To Be Confirmed by Client Scheduled Working Days: TBD – To Be Confirmed by Client REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–C (Strong Written English Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Professional Services Program Manager at GitLab, you will lead the delivery of complex, multi-workstream services engagements for some of our largest and most strategic customers. You will help customers turn transformation goals into clear execution plans by bringing structure, visibility, and accountability across interconnected projects. Working closely with customer stakeholders and GitLab team members, you will guide programs from planning through delivery while building trusted relationships across executive, technical, and delivery teams. In this role, you will define and apply a strong delivery methodology grounded in agile and project management best practices, communicate that approach clearly, and keep teams aligned on milestones, dependencies, and outcomes. This is a strong opportunity to shape how customers adopt GitLab at scale and help them realize meaningful business value through effective program leadership. What you'll do Lead delivery of multi-workstream professional services engagements for large and strategic customers Build strong relationships with customer stakeholders, including executive leaders, program and project managers, engineering, development, and security teams Develop and apply a delivery methodology that uses agile and project management best practices, and communicate how the methodology will be used throughout the program Create and continuously communicate program roadmaps, dependencies, milestones, and deliverables across connected projects Manage stakeholder expectations and secure approval on major milestones, decisions, and delivery plans Define program strategy, including business justification, expected benefits, in-scope and out-of-scope work, timelines, schedules, resources, stakeholders, and success criteria Establish core program structures such as RACI charts, work breakdown structures, communication plans, and escalation paths Work closely with Engagement Managers and Regional Delivery Managers to support program scoping, review delivery assumptions, and help improve project management processes through quarterly objectives and key results (OKRs) What you'll bring Experience leading complex programs with multiple interdependent projects, stakeholders, and timelines Strong skill in program planning, forecasting, reporting, and communicating delivery metrics clearly to internal and external stakeholders Ability to organize, monitor, and manage long-term project budgets, schedules, risks, and dependencies Proven ability to build collaborative relationships with customers and partner effectively with Engagement Managers, Architects, and delivery teams Working knowledge of agile and other project management approaches, with the judgment to apply the right structure to different customer needs Ability to develop long-term plans that support customer adoption, transformation, and successful delivery outcomes Comfort leading program-level meetings and driving progress across multiple workstreams Willingness to complete GitLab Project Management certification within 2 months of starting in the role About the team On our Professional Services team, we help customers adopt GitLab effectively by turning strategy into structured delivery. As Program Managers on our team, we bring clarity to large, complex engagements by coordinating people, plans, and processes across multiple workstreams. We work closely with customers, Engagement Managers, Architects, and delivery leaders to create practical plans, manage risk, and keep programs moving toward agreed outcomes. Because we operate in an all-remote, asynchronous environment, we value clear communication, strong documentation, and ownership. This role is well suited for you if you enjoy building order in complex environments, guiding stakeholders through change, and helping customers make progress on meaningful transformation efforts. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $92,880 — $156,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Professional Services Engineer at GitLab, you'll work directly with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You'll lead engagements from single-node Omnibus installs to large reference architectures built with infrastructure as code (IaC) and configuration as code. You'll also guide migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows. In this role, you'll work closely with customers and GitLab's product and engineering teams to drive customer success and share feedback that improves GitLab and how we deliver services. You'll manage multiple projects at once, mentor other Professional Services Engineers, and help streamline how we deliver consistent outcomes in a remote, largely asynchronous environment. Some examples of our projects: Designing and delivering GitLab installations and reference architectures using tools like Terraform and Ansible across major cloud providers Leading migrations to GitLab SaaS or self-managed GitLab, and turning customer feedback into actionable improvements for GitLab's product and engineering teams What you’ll do Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities. Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices. Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers adopt secure, reliable workflows. Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes. Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps. Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback that helps improve GitLab features and services. Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy. Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers. What you’ll bring Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, or Chef. Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure. This role has a location requirement - Charlotte, NC or nearby - on site at the Customer location in Charlotte, 5 days a week. Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows. Experience delivering customer-facing services such as installation, migration, training, and advisory engagements across GitLab's feature set. Proven ability to independently manage one or more projects and to lead and provide direction to other Professional Services Engineers on complex engagements. Strong communication skills in English, written and verbal, with the ability to provide clear status updates and build consensus with peers and customers in a remote, largely asynchronous environment. Demonstrated ability to take a solution-oriented approach by identifying root causes, proposing options and tradeoffs, and driving issues to resolution while balancing multiple customer engagements in a fast-paced environment. Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values. About the team Senior Professional Services Engineers are part of GitLab's Professional Services team. We partner closely with Engagement Managers and Project Managers to deliver consistent outcomes, and we work with GitLab's product and engineering teams to share customer feedback and improve GitLab. Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones. The team's challenge is to support customers with a wide range of architectures and deployment models while maintaining high-quality delivery and setting customers up for long-term success. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $140,400 — $210,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: Independent Contractor – CPT-11782 Customer Service Administrator/Business Support VA/Entry-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. We are looking for a reliable and customer-focused Customer Service Administrator to support our property compliance operations. This role involves coordinating health and safety inspections by communicating with tenants, landlords, and service providers while ensuring appointments are accurately scheduled and documented. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Make outbound calls to tenants regarding health and safety inspections. Handle inbound calls from tenants and customers regarding health and safety inspections, appointments, and related inquiries, while following the approved call script and maintaining a professional and engaging customer experience. Coordinate inspection appointments between landlords, tenants, and service providers Handle tenant inquiries and concerns related to scheduled property inspections Maintain accurate records of tenant communications and appointment confirmations Follow up on missed appointments and reschedule as needed Book jobs and inspections via phone and through our online booking system Responsible for tenant communications related to health and safety compliance scheduling Support increased workload during peak compliance periods (August–March) Collaborate with an established team managing 30,000+ annual client relationships Opportunity for growth as the company expands into additional trade services Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Excellent verbal and written English communication skills with a professional telephone manner. Strong mathematical and numerical skills. Fast typing speed of 60–70 words per minute (WPM). Previous experience in customer service, call handling, appointment scheduling, or administrative support. Excellent attention to detail and accuracy. Strong multitasking, organizational, and time-management skills with the ability to manage multiple schedules and priorities. Ability to handle sensitive conversations regarding property access, compliance, and tenant communications with patience, diplomacy, and professionalism. Comfortable coordinating with multiple stakeholders while maintaining excellent customer service. Understanding of UK rental property regulations and tenant rights is preferred. Ability to work independently, prioritize tasks effectively, and meet deadlines. Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday Daily Working Time: 9 AM- 6 PM UK time Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support VA REQUESTED EXPERIENCE TIER LEVEL: Entry-Advanced Level Contracted Hours per Week: 40 hours/week Daily Working Time: 9 AM-6 PM UK time Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Neutral REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Toronto; San Francisco; Canada; United States; New York Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Cohere seeks an experienced and passionate VP of Services, Customer Success & Support to lead our Customer Success and Support teams. In this role, you will be responsible for leading and developing a talented post-sales Customer Success and Support team, who are the primary owners of business and technical relationships with our customers. The ideal candidate will have a background leading post-sales teams in the ML/AI/Data Engineering industry. In this role you will: - Drive product adoption and customer experience for our largest customers. - Define the customer lifecycle including roles and responsibilities, handoffs, and workflow & influence the product roadmap. - Lead customer-facing teams, including coaching sub-function leaders (Customer Success, Services, Technical Support) to ensure that all teams are aligned and focused on delivering an exceptional customer experience. - Measure and analyze customer data to identify trends and areas for improvement, including analyzing customer feedback, support metrics, and other customer-related data to develop insights that can be used to improve the customer experience, troubleshoot issues and showcase Cohere’s value proposition. - Enhance the customer journey, identifying the key touch points across interactions with customers and developing strategies to optimize each step of the journey. - Champion the customer within the organization, advocating for the customer in all decision-making processes at the executive level to ensure that customer needs are taken into account when making strategic decisions. - Collaborate and partner with other internal teams (pre-sales, Product Management, Machine Learning Engineerings) to ensure that the voice of the customer is represented in strategic decisions. You may be a good fit, if you have: - 10+ years of leadership experience developing top-performing teams in Customer Success, Technical Support and Services. - Work experience in the AI, ML, Data Engineering, Cloud, SaaS or Tech Infra industry. - Proven experiences being highly focussed on customer needs, you're an amazing relationship builder and you can proactively spot opportunities to engage customers and build loyalty. - An exceptional collaborative mindset and know how to engage and communicate with leadership and technical & non-technical stakeholders. - Strong experience building strategy, a willingness to execute and build from the ground up & are always willing to dig deeper and jump in when it comes to our customers. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Chicago DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. The Platform Services team builds self-service platform products that simplify how development teams interact with infrastructure. Its goal is to let teams focus on delivering business value rather than on platform integrations and infrastructure complexity. Examples include: Access Management – Work towards a single source of truth for who can do what at DRW. Simplify engineering's approach to Identity and Access Management (IAM) by providing a platform that can be used to manage access across DRW's proprietary and third-party systems. Limit Monitoring – Create a platform for defining and monitoring firmwide trading limits across domains like Risk, Treasury, and Compliance. Data Tables – Provide a best-of-breed service for managing lightweight datasets, with built-in support for temporal (point-in-time) data, access controls, APIs, and front end. Usage – Normalize the collection, storage, and presentation of usage data to provide insight into how services and data are being used and why. As a Senior Software Engineer , you will define, develop, and own services that form the foundation of DRW's Unified Platform. Key Responsibilities: Architect and deliver complex features end-to-end with minimal oversight. Turn high-level requirements into solutions, drawing on a deep understanding of the business. Maintain a constant focus on testing, reliability, scalability, and maintainability. Design systems, model data, and write code across a variety of languages and technologies. Evolve legacy code alongside greenfield development. Learn and promote new technologies with a focus on best practices. Engage in on-call and production support activities. Contribute to system and architecture design discussions. Challenge ideas and participate in defining the path forward. Required Qualifications: 7+ years of experience in server-side development using major programming languages such as Java, Ruby, Python, Clojure, or C#. Strong understanding of system and architecture design principles, especially in the context of distributed systems. Ability to own projects, define requirements, and lead their development. Excellent problem-solving skills, with the capacity to work on both software development and support tasks. Strong communication and interpersonal skills. Desirable Qualifications: Experience with Platform as a Service (PaaS) and the transformation of services into products. Experience with IAM concepts such as RBAC/ABAC, OAuth 2.0/OIDC, or SCIM. Experience with temporal data modeling and designing APIs consumed by other teams. Experience building real-time or event-driven systems. The annual base salary range for this position is $175,000 to $275,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . [#LI-TL1]

Location: Kuala Lumpur, Malaysia; George Town, Malaysia; Petaling Jaya, Malaysia; Johor Bahru, Malaysia; Ipoh, Malaysia; Shah Alam, Malaysia; Malacca, Malaysia Workplace: fully David Kennedy Recruitment is working with a global customer experience and technology services company that is seeking to onboard a Japanese-speaking Customer Service Representative to join their team in Malaysia. As a Customer Service Representative, you will provide customer support across a range of travel-related products and services, including hotels, flights and activities. You will assist customers through phone, email and messaging channels, handling enquiries, resolving issues and ensuring a high standard of customer satisfaction. Position: Customer Service Agent (Japanese) Location: Malaysia Model: Remote (WFH) Employment type: Full time DUTIES AND RESPONSIBILITIES: Deliver excellent customer service and manage customer needs through phone, email and messaging channels Support customers with enquiries related to hotels, flights, activities and other travel products Professionally handle a high volume of customer and partner enquiries Take ownership of customer issues and concerns, including operational matters, pricing and invoice enquiries Identify opportunities to improve customer service through self-service initiatives and process improvements Provide feedback and contribute to initiatives that improve operational efficiency Maintain open communication with Team Leaders and Managers regarding performance, feedback and coaching Perform office-based administrative duties whenever required Work collaboratively with the wider team to contribute to the overall customer experience REQUIREMENTS: Native Japanese and good command of English At least 1 year of experience in a customer-facing or partner-facing role Strong customer service skills, including attentiveness, empathy, patience and consistency Excellent verbal and written communication skills Professional telephone etiquette Excellent attention to detail Willingness to work rotating 24/7 shifts, including weekends and public holidays, according to business requirements High degree of integrity and ability to handle confidential information Ability to work effectively in a fast-paced environment BENEFITS: Work-from-home arrangement in Malaysia Competitive compensation package Performance bonus opportunities Employee benefits Career and professional development opportunities Access to thousands of free learning courses Initial training and ongoing coaching Inclusive and supportive working environment Opportunity to work within a global team Relocation support And many more!

eToro is looking for a Spanish and English Customer Service Representative to provide first-level client support across chat, email, and phone.

Location: Valletta, Malta We currently have a vacancy for a Service Delivery Manager fluent in English, to offer his/her services as an expert who will be based in Malta. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site and off site. Your tasks Primary Management Contact & Escalation Lead: Acts as the main point of contact for the management team regarding service performance, delivery oversight, incident escalations, and continuous improvement; Team Supervision & Operational Oversight: Oversees and directs the daily activities of the multidisciplinary team ensuring aligned resource allocation and scheduling; Conducts monthly service reviews with management, Tower Leads, Service Managers, and PMO to review SLA performance, open incidents, change requests, and continuous improvement actions; SLA/KPI Monitoring & Reporting: Ensures overall compliance with contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs); Addresses client feedback directly to ensure services continuously meet customer expectations and organizational needs; Continuous Service Improvement (CSI) & Problem Management: Drives continuous service maturity, oversees problem records for recurring incidents, and proposes optimization measures Requirements Bachelor Degree in IT combined with minimum of 10 years of relevant experience managing support services, explicitly encompassing; Experience with coordination of multidisciplinary teams and Stakeholder engagement; Experience with SLA and KPI tracking; Experience with Continuous service improvement (CSI); Experience with Service catalogue lifecycle management; Experience with Vendor governance across complex environments; Mandatory certification: A valid ITIL Managing Professional (ITIL MP) or ITIL 4 Strategic Leader (ITIL SL) certification (or equivalent); Excellent command of the English language. Benefits If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference (SDM/11/2026). We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential. EUROPEAN DYNAMICS (ED) () is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 600 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy. Furthermore, when providing your data, it is up to you to explicitly consent that your data can be assessed for future job openings, for as long as you do not withdraw such consent. If you do not consent, we will not be able to consider the data you provide to us for future job openings.

Location: Woburn, United States About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Salary: $45,000 base + uncapped commission. Most reps earn $55K-$70K in year one. Role Type: Full-time Location: Woburn, MA. On-site for your first 90 days, then hybrid About the Company Our client is one of the leading outsourced sales development companies in the US. They build and run phone-first sales teams for B2B tech companies, from fast-growing startups to names like Honeywell, PTC, SurveyMonkey and OpenText. Inc. 5000 fastest-growing private company five years in a row Employee-owned, so the team shares in the company’s success 170+ people across offices in Woburn, MA and Fort Lauderdale, FL Promote-from-within culture, with promotion reviews at 90 days and 6 months A great place to start a career in tech sales and grow fast. Job Summary Are you currently working in customer service, retail, hospitality, or another customer-facing role and looking for your next career opportunity? We're hiring motivated, energetic, and confident communicators to join a growing team in Woburn, Massachusetts, as Entry-Level Sales Development Representatives (SDRs). This opportunity is ideal for customer service professionals who enjoy speaking with people, thrive in fast-paced environments, and want to transition into a rewarding career in B2B technology sales. No previous sales experience or college degree is required. You'll receive comprehensive training to develop the skills needed to succeed. If you're ambitious, coachable, and ready to take your customer service experience to the next level, we'd love to hear from you. Key Responsibilities Engage with potential business customers through outbound phone calls, emails, and other communication channels. Introduce technology products and services to prospective clients. Build rapport with decision-makers and identify potential business opportunities. Ask relevant questions to understand customer needs and determine potential fit. Schedule qualified meetings for senior sales representatives. Maintain accurate records of customer interactions and follow-ups in CRM systems. Work toward individual and team performance targets. Participate in ongoing training, coaching, and professional development. Requirements Customer-facing experience: Previous experience in customer service, or another customer-facing environment is required. Excellent communication skills: Clear, confident, and professional spoken English, with strong phone communication skills. High energy and ambition: A motivated, proactive personality with a genuine desire to learn and succeed. Coachability: Willingness to receive feedback, develop new skills, and continuously improve. Resilience: A positive attitude and the ability to handle challenges and rejection professionally. Strong interpersonal skills: Comfortable speaking with new people, building relationships, and maintaining engaging conversations. Goal-oriented mindset: Motivated by targets, personal development, and measurable achievements. Location: Must live within approximately one hour of Woburn, Massachusetts, and be able to work on-site. Nice to Have Customer service, call center, or telesales environments. Retail or hospitality roles involving regular customer interaction. B2C sales, including door-to-door, solar, insurance, or other commission-based sales. Financial services, financial advisory, or insurance. Previous sales internships or exposure to business development. Familiarity with CRM systems or customer management software. Benefits 🚀 Opportunity to work with a growing, ambitious sales team. 🤝 Structured onboarding, hands-on support, and team collaboration. 💼 Long-term career opportunities with a high-growth business. 🏢 Collaborative, on-site working environment.