Location: San Francisco, CA
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re looking for an IT Site Specialist to join our IT Team at Ramp based in our San Francisco office! This is a temporary full-time on-site role that blends hands-on, in-person site support with ownership of our core SaaS application stack, and we weigh both sides equally. On the site side, you’ll be the primary IT presence in SF — owning deskside support, onboarding/offboarding, endpoint and AV support, and office inventory. On the application side, you’ll administer the tools the whole company depends on — Okta, Google Workspace, Slack, JAMF, and a growing set of SaaS platforms — owning provisioning, access, portfolio, renewals, integrations, and automation. We’re looking for someone who takes pride in running a smooth on-the-ground operation while also thinking like a systems owner who scales IT through automation and sound identity practices.
WHAT YOU’LL DO
- Provide in-person support at our San Francisco office 5 days/week, acting as the site’s primary IT point of contact.
- Perform IT Support Specialist (L4) duties, encompassing all responsibilities of the IT Support Specialist role.
- Provide deskside/walk-up support and resolve IT tickets end-to-end.
- Handle advanced troubleshooting and internal escalation before handoff to Pod 2 – IT Engineering.
- Triage and field support requests across tickets, email, Slack, and the team-it-ops and help-it distros; proactively work to minimize volume and improve SLAs.
- Direct and review Serval (AI support agent) workflow runs — step in when automated resolution fails, and contribute workflow builds and guidance improvements.
- Coordinate application onboarding/offboarding tied to lifecycle events (joiner/mover/leaver) — provisioning, deprovisioning, and access changes across the SaaS stack.
- Administer core applications (Okta, Google Workspace, Slack, JAMF, and other SaaS tools): user lifecycle, group/role management, and SSO/SCIM integrations.
- Own application portfolio management — seat counts, usage tracking, and license optimization.
- Manage SaaS renewals — tracking contract dates and coordinating renewals/cancellations.
- Partner with Pod 3 on SaaS App Strategy execution from an operational/usage standpoint.
- Build and maintain integrations and automations to reduce manual work and enforce least-privilege access.
- Manage on-site hardware inventory, lifecycle, and procurement coordination — stock levels, reorder requests, and coordinating with fulfillment vendors (e.g., Firstbase, SHI, CDW, Amazon).
- Support AV/conference room reliability in the SF office.
- Take ownership of small and large projects, partnering with internal and external teams to deliver.
- Perform recurring audits on application licenses, access, and hardware; drive remediation.
- Create technical and user-facing documentation; push the team toward industry best practices.
- Be an advocate for our users — understand their challenges and remove blockers with empathy.
WHAT YOU NEED
- Minimum 4 years of technical experience in an enterprise-size organization, with hands-on experience in both on-site IT support and SaaS/application administration.
- Strong knowledge of our core tech stack: Okta, Google Workspace, Slack, JAMF, and modern SaaS tools.
- Solid understanding of User Lifecycle Management, identity/access management, and least-privilege principles.
- Experience with SSO/SCIM provisioning and building integrations or automations across SaaS platforms.
- Experience managing SaaS application portfolios, license optimization, and vendor renewals.
- Experience with deskside support, ticket resolution, and knowing when to escalate to an engineering team.
- Comfort owning the physical site experience — endpoint troubleshooting, AV, and inventory — alongside back-end application administration.
- Strong attention to detail, execution-oriented, and comfortable owning ambiguous, cross-functional work.
NICE-TO-HAVES
- Experience in high-growth startups.
- Experience managing macOS/Windows in hybrid/remote environments.
- Scripting/automation experience (e.g., Python, API integrations, workflow tools).
- Experience with AI-assisted support tooling and workflow automation (e.g., Serval or similar).
- Experience coordinating hardware procurement with fulfillment vendors (e.g., Firstbase, SHI, CDW).
- Okta Certified Professional / Administrator.
- Slack Certified Admin.
- Google Workspace Administrator experience.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ОфисSan Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Netherlands; Hungary; Portugal; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; Georgia; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 Your main goal will be to shape and evolve the core platform architecture that powers n8n — creating scalable, configurable foundations across execution, infrastructure, and frontend platform so 80+ product engineers and our open-source community can build confidently across cloud and self-hosted deployments.
Working across our platform teams, you’ll bring architectural coherence to the systems they jointly own and help us make the right long-term technical decisions as n8n scales:
ARCHITECTURAL DIRECTION ACROSS CORE PLATFORM
- Drive architecture across the two Core Platform teams, ensuring execution, infrastructure, data, and frontend platform systems evolve as a coherent whole rather than independent components.
- Design highly adaptable backend foundations that support different workloads, deployment models, shared product team needs, and future scale without creating unnecessary complexity.
- Partner with the FE platform workstream on core canvas architecture, real-time communication, performance, plugin contracts, and other platform primitives used by product teams.
EXECUTION, DISTRIBUTED SYSTEMS & DATA FOUNDATIONS
- Evolve core subsystems including durable workflow execution and state, orchestration, queue and task distribution, worker management, scheduling, and horizontal scaling.
- Design for correctness and resilience across distributed environments, including failure modes, idempotency, state transitions, tenant isolation, and reliability guarantees.
- Shape our data and persistence architecture, including database scaling, sharding, migration strategies, deployment abstractions, and long-term operational maintainability.
PLATFORM ARCHITECTURE & ENGINEERING ENABLEMENT
- Lead consequential technical decisions through clear proposals and RFCs, making trade-offs explicit and aligning engineers and stakeholders around durable solutions.
- Define stable platform interfaces and abstractions that reduce coupling, support safe migrations, and make the platform easier for feature teams to build on.
- Mentor engineers across all engineering teams through design reviews, pairing, and technical guidance, raising the bar for architecture, system design, and maintainability.
REQUIREMENTS
MUST-HAVES
- 🏗️ Staff-level architectural ownership: You have a track record of leading architecture across multiple systems or teams, including migrations, re-architectures, or foundational platform initiatives with long-term organizational impact.
- 🧠 Systems thinking: You reason deeply about invariants, correctness, failure modes, boundaries, and trade-offs, and you’re comfortable making decisions where there is no obviously perfect solution.
- ⚙️ Configurable systems at scale: You’ve designed highly configurable, adaptable systems that serve multiple use cases or operating modes without becoming brittle or excessively complex.
- 🌐 Distributed systems depth: You’ve designed and operated distributed systems involving concepts such as asynchronous processing, idempotency, state machines, queues, consistency, and resilience.
- 🗄️ Data architecture at scale: You’ve worked on data-intensive systems where persistence, performance, isolation, migrations, and operational reliability were meaningful architectural concerns.
- 🛠️ TypeScript & Node.js depth: You have strong TypeScript experience and have built substantial backend systems with Node.js beyond conventional CRUD applications.
- 🤝 Cross-team technical leadership: You influence through technical judgment, clear communication, RFCs, design reviews, and mentorship, helping multiple teams converge on better solutions without relying on formal authority.
- 🧱 Platform enablement mindset: You care about creating clear contracts, abstractions, and developer experiences that allow other engineers to move faster and more safely.
- 🧹 Long-horizon engineering: You’re energized by modularization, migrations, refactoring, and evolving existing systems while keeping the product and engineering organization moving.
NICE-TO-HAVES
- 🧰 Workflow, orchestration or devtools experience: You’ve worked on workflow engines, orchestration platforms, developer tools, or infrastructure-heavy SaaS products.
- 🖥️ Frontend platform architecture: You’ve worked with architecture-heavy frontend systems such as canvas applications, plugin systems, real-time applications, web workers, or complex rendering environments.
- 🧾 Durable execution patterns: You’ve designed or operated systems using event sourcing, sagas, durable execution, or related state-management patterns.
- 👥 Multi-tenant architecture: You’ve designed systems where tenant isolation, resource management, data boundaries, or noisy-neighbour concerns were important.
- 🌍 Open-source experience: You’ve contributed to or maintained open-source software and understand the additional pressure around public contracts and backward compatibility.
- 📈 Large-scale SaaS exposure: You’ve operated systems at meaningful scale or worked in environments where reliability and architectural decisions had broad customer impact.
- 🧩 Monolith → modular migrations: You’ve decomposed monolithic systems or led incremental architectural migrations without preventing product teams from continuing to ship.
- ☁️ Multi-deployment awareness: You’ve designed products that need to work consistently across both managed cloud and self-hosted environments.
- 🔭 Observability mindset: You think about instrumentation, debugging, incident response, rollout safety, and operability as part of system design rather than an afterthought.
- 🧪 Strong CS grounding: You bring deep knowledge of distributed systems concepts, consistency models, consensus, formal methods, or similarly rigorous approaches to system correctness.
Why join us?
At n8n, you’ll work on the foundations that almost every product experience depends on. You’ll have influence across two Core Platform teams, helping shape how our execution engine, infrastructure, data architecture, and frontend platform evolve together as both our product and engineering organization scale.
This is a Staff role with real architectural leverage: you’ll tackle problems that span team boundaries, evolve systems that already operate at meaningful scale, and create platform capabilities that make 80+ engineers more effective. You’ll do that in a remote-first environment that values autonomy, thoughtful experimentation, and engineers who influence through strong technical judgment rather than hierarchy.
Sound like the kind of platform challenge you want to own?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Europe; London; United States; New York; United Kingdom; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
About North:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
Why this role:
The Data Abstractions & Tools team is the group inside North responsible for how users bring their data into the platform and put it to work. We own the systems that let users upload, organize, and share their files and knowledge bases, the framework for extending agents with skills and third-party integrations, and the data-sync pipeline that connects enterprise data sources to North's agents.
North connects to a growing set of external tools and data sources so its agents can act on a user's real workflow. This role owns the integration pipeline end-to-end: adding new integrations to the platform, helping other engineers do the same, and becoming the owner of the process that makes that repeatable. You will also create the evals and tests that make sure those integrations work as expected and keep working as the platform evolves.
In this role, you will:
- Build new integrations (tools) on the North agentic platform, and maintain the ones already in production.
- Own the integration pipeline: the process for adding a new tool, from design to shipping to ongoing maintenance.
- Help other engineers add integrations of their own, and raise the bar for how the team does it.
- Create evals and tests to make sure integrations work as expected and alert on regressions.
- Tune tool descriptions to improve performance based on feedback and evals.
- Use AI actively in your work, while staying accountable for the quality and reliability of what you ship.
You may be a good fit if:
- You have shipped production code and are comfortable building integrations against external APIs.
- You have a background in evaluating agentic systems (ideal), or at minimum know what an eval is and are comfortable with prompt engineering and tool-description tuning.
- You excel in fast-paced environments and can execute while priorities are a moving target.
- You bring high agency: you learn quickly and drive change without waiting for perfect instructions.
- You've owned things end-to-end before and care about the quality of what ships, not just that it shipped.
- You enjoy helping other engineers succeed, not just shipping your own work.
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote - US
Company Description:
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
What You'll Do:
You will work on our storage platform which supports the B2 Object Storage and Computer Backup products, responsible for reliably storing the customer data. You will help improve durability, increase throughput, and drive architectural changes to support the long term requirements of our service.
Responsibilities:
Lead technical design discussions and produce clear design documents
Drive the implementation on large features
Shape coding methodologies and best practices
The Right Fit:
7+ years of OOP (Java, Rust, C++, C#, etc) in an enterprise environment, with a heavy focus on backend development
Experience building large scale software systems running on thousands of servers
Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code)
Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout
Exhibits curiosity and seeks to understand before offering solutions
Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward
Applies analytical thinking to ambiguous problems
Bonus points for:
Proficiency in Java or Rust
Experience with developing host-managed SMR solutions
Experience with discovering and implementing performance improvements, including CPU and IO
Familiarity with hard drive performance and optimization
Experience building and interpreting models, dashboards, or reports
Understanding of Linux internals and file systems
Required for all Backblaze Employees:
Good attitude and willingness to do whatever it takes to get the job done
Strong desire to work for a small, fast-paced company
Desire to learn and adapt to rapidly changing technologies and work environment
Rigorous adherence to best practices
Relentless attention to detail
Excellent interpersonal skills and good oral/written communication
Excellent troubleshooting and problem solving skills
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is:
Non-Bay: $175,000 - $200,000
Bay Area: $200,000 - $225,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
What You'll Do:
You will work on our storage platform which supports the B2 Object Storage and Computer Backup products, responsible for reliably storing the customer data. You will develop host-managed SMR support for the storage platform, optimizing for throughput and costs.
Responsibilities:
Lead technical design discussions and produce clear design documents
Drive the implementation on large features
Shape coding methodologies and best practices
The Right Fit:
10+ years of OOP (Java, Rust, C++, C#, etc) in an enterprise environment, with a heavy focus on backend development
Experience building host-managed SMR support for storage systems
Experience benchmarking IO performance and resolving bottlenecks
Experience building large scale software systems running on thousands of servers
Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code)
Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout
Exhibits curiosity and seeks to understand before offering solutions
Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward
Applies analytical thinking to ambiguous problems
Bonus points for:
Experience with discovering and implementing performance improvements, including CPU and IO
Familiarity with hard drive performance and optimization
Experience building and interpreting models, dashboards, or reports
Understanding of Linux internals and file systems
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is:
Non-Bay: $205,000 - $230,000
Bay Area: $245,000 - $265,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
WHAT YOU'LL BRING
- Language fluency - professional fluency in both Spanish and English
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]."
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
WHAT YOU'LL BRING
- Language fluency - professional fluency in both Brazilian Portuguese and English
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]."
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: New York, NY (HQ); San Francisco, CA; Toronto, ON
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Customer Activation Manager at Ramp, you’ll help partner-sourced customers improve how they manage their finances. You’ll own a book of approximately 80 customers, guiding them through implementation and helping their teams adopt new workflows, including Ramp’s AI and agentic finance capabilities.
This role goes beyond getting customers live. You’ll work with finance leaders, their teams, and external partners to understand what needs to change, address resistance, and make sure customers see measurable value from Ramp. We’re looking for someone who’s led customers through change, is comfortable working with CFOs and Controllers, and uses AI regularly in their own work.
WHAT YOU’LL DO
- Guide partner-sourced customers from implementation through ongoing workflow adoption, with accountability for time to value and business outcomes.
- Build a change management plan for each account: identify stakeholders, understand what’s slowing adoption, and help customer teams work through it.
- Help CFOs and Controllers measure Ramp’s impact, including improvements in close cycles, spend visibility, variance reduction, and ROI.
- Manage relationships across the customer’s organization, including finance leadership relationships you’ll own independently.
- Use AI to prepare for calls, build customer materials, synthesize data, spot account risks, and reduce repetitive work.
- Help customers evaluate and adopt Ramp’s agentic finance capabilities, including the changes these workflows require in their teams’ day-to-day work.
- Work with Channel Partner Managers, Partner Consulting, Account Executives, and Technical Consulting to coordinate implementations and identify opportunities to expand Ramp’s use.
- Share recurring customer needs, product gaps, and feedback with Product.
WHAT YOU’LL NEED
- 5+ years in customer success, consulting, implementations, or a similar customer-facing role, with a consistent record of delivering customer outcomes and exceeding goals.
- Experience driving workflow adoption and managing organizational change, including navigating stakeholder resistance. Finance or fintech experience is helpful but not required.
- Regular, hands-on use of AI to prepare for calls, synthesize information, create customer-facing materials, and automate repetitive tasks.
- The ability to build a business case for workflow changes and explain their financial impact to CFOs and Controllers, connecting implementation progress to business results.
- Enough technical depth to work with Product and Engineering on integrations, APIs, and workflow design, and explain those topics to customers.
- Success in a fast-paced GTM environment, ideally at a SaaS or fintech company.
- Strong collaboration skills and the ability to get work done across Sales, Product, Operations, and other GTM teams.
NICE-TO-HAVES
- Experience helping customers adopt AI-powered or agentic workflows, with an understanding of what gets in the way of adoption.
- Familiarity with FP&A, accounting platforms such as NetSuite, Sage, QuickBooks, or Xero, expense management, or other finance workflows.
- Measurable results in expansion, retention, or time to value.
- Experience at a company where AI was central to the product or how the team worked.
- Experience managing 50+ customers at once, prioritizing across accounts, and turning open-ended problems into clear plans.
- Experience working with third-party partners or consultants on customer activation and new use cases.
- Experience in a high-growth company or startup, where priorities and processes change quickly.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten is seeking talented and experienced Software Engineers to join our Observability team within the Infrastructure organization. As an early member of the Observability Team, you will be pivotal in building and shaping the observability experience for our internal and external customers. By joining this team, you’ll have a direct impact on the reliability and operational excellence of Baseten's product systems.
As Baseten scales its infrastructure across different cloud providers and diverse hardware, the volume and complexity of operational data is growing by orders of magnitude. This team is responsible for building high-throughput ingest pipelines, cost-efficient storage, and agentic diagnostic tools to ensure that we can detect, diagnose, and resolve issues in minutes rather than hours, even as the systems they operate become more complex.
RESPONSIBILITIES
- Design and build scalable telemetry ingest and storage pipelines for metrics, logs, and traces across Baseten’s multi-cloud infrastructure
- Own and evolve core observability platforms, driving migrations and architectural improvements that improve reliability, reduce cost, and scale with organizational growth
- Build instrumentation libraries, SDKs, and integrations that make it easy for engineering teams to emit high-quality telemetry from their services
- Drive alerting and SLO infrastructure that enables teams to define, monitor, and respond to reliability targets with minimal noise
- Partner with Inference, Product, and Infrastructure teams to ensure observability solutions meet the unique needs of each organization
REQUIREMENTS
- Have deep experience with at least one observability signal area (metrics, logging, tracing, or error analytics) and familiarity with the others
- Understand high-throughput data pipelines, columnar storage engines, and the tradeoffs involved in ingesting and querying telemetry data at scale
- Have experience operating or building on top of observability platforms such as Prometheus, Grafana, ClickHouse, OpenTelemetry, or similar systems
- Have strong proficiency in at least one of Python, Rust, or Go
- Have excellent communication skills and enjoy partnering with internal teams to improve their operational visibility and incident response capabilities
- Interest in applying AI/LLMs to operational workflows such as automated root cause analysis, anomaly detection, or intelligent alerting
- Are excited about building foundational infrastructure and are comfortable working independently on ambiguous, high-impact technical challenges
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Toronto, ON
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Business Development Representative in our Toronto office, you will be focused on building Ramp’s presence in the Canadian market. In this high-velocity, high-impact outbound role, you will create qualified opportunities for Ramp’s Account Executives and bring in high-quality pipeline.
Our sales organization is looking for someone who is hungry, highly coachable, self-motivated and has a natural inclination for selling – a builder who can perform in ambiguity. As part of our early-stage team, you’ll act as the initial point of contact in prospecting and qualifying leads. If you’re eager to make an impact, embrace challenges and are passionate about playing a key role in defining Ramp’s presence in Canada and accelerating growth in this new market, this role is for you.
WHAT YOU’LL DO
- Source new business across Canada through outbound prospecting and outreach
- Identify the right finance, operations, and executive stakeholders within target accounts.
- Execute thoughtful, personalized multi-channel outbound campaigns
- Run confident cold calls and consultative discovery
- Clearly articulate and tailor Ramp’s value to prospective customers
- Handle objections with curiosity, composure, and persistence.
- Maintain accurate activity, account, contact, and opportunity data in Salesforce.
- Collaborate cross-functionally on feedback, competitive insights, local-market learnings
WHAT YOU NEED
- AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Grit, ownership, and resourcefulness
- Strong written and verbal communication
- Strong research, organization, follow-through, and attention to detail
- Dedication to consistent self-improvement
- Self-starter with a high sense of urgency
- Comfortable operating in a fast-paced environment
- Ability to work 3x a week in Ramp’s Toronto office
NICE TO HAVE
- Professional proficiency or native-level fluency in French
- Experience exceeding quota in a B2B SDR/BDR or other outbound sales role.
- Experience selling B2B software, financial services, fintech, or to finance/exec teams.
- Experience with Salesforce, Sales Navigator, ZoomInfo, Outreach.
- Familiarity with the Canadian business or fintech landscape.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, New York, United States
About the Role
iCapital is looking to hire an Analyst to join and support the Structured Investments team. This role will assist with the management, development, and maintenance of the structured investments eco-system on the platform for our clients. The iCapital Solutions team develops and manages the technology platform experience with many of iCapital’s largest clients, including investment banks, broker dealers, private banks, and RIAs throughout the United States. This individual will be responsible for supporting senior members of the team in developing and executing our company’s strategy and solutions in the structured investments market.
Responsibilities
Assist with supporting the development and execution of the company’s overarching strategy aimed at supporting the Structured Investments business line.
Support the development of new and existing relationships with investment banks, third-party distributors, and distribution partners to advance the product category for the company.
Maintain synchronization across various industry groups to deliver a robust platform solution addressing key stakeholders’ needs.
Lead projects and provide strong analytical support to teammates.
Compile, maintain, and analyze large data sets.
Develop presentations with comprehensive data and analysis for internal meetings and projects.
Work alongside the Client Solutions team to develop meaningful measurements of success.
Work with internal technical partners to create a product offering that meets the needs of our clients.
Drive process improvement by leveraging the use of technology.
Qualifications
Bachelor’s degree in a related field
1+ year(s) of relevant experience in trading, business development, or relationship management in the financial market industry or internship within a relevant field
Strong analytical and problem-solving skills and a high level of attention to detail
Strong written and verbal communication skills
Able to successfully operate in a fast-paced environment
Strategic mindset and able to work independently
Demonstrated client service skills with stakeholders and clients
Excellent organizational skills
Desire to work in a cross-functional and collaborative environment
Proficient in Excel and PowerPoint
Series 7 and 63 certifications are preferred; or otherwise attained within 90 days of hire
Benefits
The base salary range for this role is $70,000 to $80,000. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a skilled and motivated Staff Product Deployment Engineer to lead the deployment and integration of our humanoid robot solutions at customer facilities in North America. The role involves onsite visits to customer facilities, data collection, lab-based simulations, leading the planning and execution demos, managing deployment projects, acceptance testing and leading solution integration. This position requires commitment to maintaining the highest standards, operational leadership, technical expertise, problem-solving skills, and a customer-centric approach.
WHAT YOU'LL DO
- Lead the deployment and implementation of humanoid robot solutions at customer locations.
- Plan, organise, and supervise on-site Proof of Concept (PoC) and Pilot projects, both short and long-term.
- Integrate technical development activities into the overall deployment project, working closely with technical leaders to manage delivery risks.
- Supervise visits to customer facilities to gather data, assess requirements, and ensure successful integration of robotic systems.
- Supervise the construction and use of test environments in our lab for reliability and performance testing. Define lab test and site acceptance testing strategies.
- Lead and supervise product demonstrations in the lab for customers, investors, and internal stakeholders.
- Represent the company at expos and industry events, delivering live product demos.
- Manage and coordinate the testing of different product releases, ensuring timely delivery to customer sites.
- Oversee solution integration in customer facilities, ensuring seamless operation.
- Prioritise product data and customer feedback; coordinate implementation of improvements to product performance and deployment efficiency.
- Prioritise, plan and supervise minor maintenance tasks on robotic systems, including troubleshooting with remote engineering support.
- Collaborate with engineering, product development, and customer support teams to lead optimisations to deployment strategies.
- Support key go to market activities working closely alongside our Business Development teams, including customer use case analysis and solution development.
WHAT WE'RE LOOKING FOR
- Bachelor's degree in Engineering (Mechanical, Electrical, Robotics, Mechatronics, or a related field) or equivalent technical qualification.
- Experience with leading projects in robotic solutions, automation systems, or related technologies.
- Hands-on skills in mechanical and electrical troubleshooting, assembly, and maintenance.
- Experience managing concept/pilot projects and deployment processes.
- Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
- Excellent organisational and communication skills to coordinate with internal teams and customers.
- Ability to work independently and adapt to dynamic environments.
- Ability to build effective working relationships with customers, including senior stakeholders and operations staff
- Ability to lead and coach others
- Willingness to travel for short-to long-term assignments at customer and partner facilities across North America with occasional travel to Humanoid HQ and other locations in Europe. Approx 40% travel.
PREFERRED QUALIFICATIONS
- Prior experience in warehouse/logistics automation, industrial robotics or humanoid robotics deployment.
- Familiarity with software integration and sensor-based automation.
- Experience with CAD modeling, 3D scanning, or digital twin technology.
- Experience with commissioning or acceptance testing
- Experience with automation business case development.
- Experience working in complex operational environments
- Ability to deliver engaging presentations and live demonstrations to diverse audiences.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Massachusetts, the expected base salary range is $130K–$160K USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a skilled and motivated Product Deployment Engineer to support the deployment and integration of our humanoid robot solutions at customer facilities in North America. The role involves on-site visits to customer facilities, data collection, lab-based simulations, executing high-quality demos, conducting in-lab and in-field testing and supporting on-site solution integration. This position requires technical expertise, attention to detail, problem-solving skills, and a customer-centric approach.
WHAT YOU'LL DO
- Support the deployment and implementation of humanoid robot solutions at customer locations.
- Conduct visits to customer facilities to gather data, assess requirements to ensure successful integration of robotic solutions.
- Build physical twins, test rigs and test environments in our lab for reliability, performance and acceptance testing.
- Organise and conduct product demonstrations in the lab for customers, investors, and internal stakeholders.
- Represent the company at expos and industry events, delivering live product demos.
- Test different product releases, ensuring timely delivery to customer sites.
- Support solution integration in customer facilities, ensuring seamless operation.
- Plan, organise, and supervise on-site Proof of Concept (PoC) and pilot projects, both short and long-term.
- Collect and analyse product data and customer feedback; to improve product performance and deployment efficiency.
- Perform minor maintenance tasks on robotic systems, including troubleshooting with remote engineering support.
- Collaborate with engineering, product development, and customer support teams to optimize deployment strategies.
WHAT WE'RE LOOKING FOR
- Bachelor's degree in Engineering (Mechanical, Electrical, Robotics, Mechatronics, or a related field) or equivalent technical qualification.
- Experience with robotic solutions, automation systems, or related technologies.
- Hands-on skills in mechanical and electrical troubleshooting, assembly, and maintenance.
- Experience managing robotics or automation concept/pilot projects and deployment processes.
- Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently, under pressure.
- Excellent organisational and communication skills to coordinate with internal teams and customers.
- Ability to work independently and adapt to dynamic environments.
- Ability to build effective working relationships with customers, including senior stakeholders and operations staff.
- Willingness to travel for short-to long-term assignments at customer and partner facilities across North America with occasional travel to Humanoid HQ and other locations in Europe. Approx 40% travel.
PREFERRED QUALIFICATIONS
- Prior experience in warehouse/logistics automation, industrial robotics or humanoid robotics deployment.
- Familiarity with software integration and sensor-based automation.
- Experience with CAD modeling, 3D scanning, or digital twin technology.
- Experience with commissioning or acceptance testing
- Experience with automation business case development.
- Experience working in complex operational environments
- Ability to deliver engaging presentations and live demonstrations to diverse audiences.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Massachusetts, the expected base salary range is $100K–$130K USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: Remote: United States; Remote: Canada
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
Render's mission is to eliminate the undifferentiated work that goes into building software products by offering an easy-to-use, powerful cloud platform for developer teams of all sizes.
By joining us at an early stage, you will design and build the cloud platform you've always wanted for yourself, and make decisions that will shape our product and company, directly impacting developers around the globe.
The challenge is in building the right user-facing features and abstractions that make simple application deployments effortless and complex application deployments possible. User experience is our primary focus and drives everything we do. As a product engineer at Render, you will take complete, end-to-end ownership of full stack projects. You should already have experience building products across the stack and have a keen understanding of databases, web frameworks, APIs, and multiple programming languages.
WHAT YOU'LL DO
- Build new products. This team builds the tools that help larger teams/companies manage their apps as they grow.
- Collaborate closely with design, product, other engineers, and cross-functional stakeholders.
- Help evolve and mature the Render codebase and technology as the product scales and increases in complexity over time.
- Participate in team planning, roadmapping, and goal-setting.
- Help shape team culture and practices as the company scales.
- Participate in on-call responsibilities with the rest of your team.
WHAT WE'RE LOOKING FOR
- 6+ years of professional experience shipping software. Bonus points if you’ve excelled at a small, high-growth startup.
- Experience collaborating with product and design stakeholders.
- Experience wearing multiple hats and working across the stack, both collaboratively and independently.
- Strong understanding of web frameworks, APIs, and databases, and experience working with multiple programming languages.
- Strong sense of ownership and ability to make pragmatic decisions about your work.
NICE-TO-HAVES:
- Familiarity with modern tooling for software build and deploy processes.
- Familiarity building for product-driven growth and modern enterprise audiences.
- Experience with any of the technologies the Render product runs on: Go, Typescript, React, Kubernetes, Postgres, Terraform, Temporal.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Customer Success Managers at Ramp drive value for customers and revenue for the business by ensuring fast, effective onboarding and activation of newly closed customers. As a Senior Scaled CSM, you’ll play a critical role in delivering high-quality outcomes at scale while helping shape the processes, playbooks, and customer strategy that fuel Ramp’s growth.
You’ll own a high-volume portfolio of micro-SMB and micro-MM customers, balancing efficiency and personalization through strong judgment, structured execution, and thoughtful use of scalable motions. This role is ideal for someone who thrives in fast-paced environments, operates with high ownership, and consistently drives customer outcomes.
WHAT YOU’LL DO
- Own the end-to-end onboarding and activation of a large portfolio of micro-SMB and micro-MM customers, driving customers to full Ramp adoption within 60 days through efficient, scalable motions.
- Lead onboarding with strong executive presence, setting clear agendas, controlling call flow, and driving as much progress as possible in minimal touchpoints.
- Ensure fast, thorough, and complete implementation by educating customers on Ramp functionality, best practices, and the “why” behind key workflows.
- Confidently navigate and position Ramp’s full product suite, including Cards, Bill Pay, Travel, Treasury, and Accounting integrations, tailoring recommendations to customer workflows and business goals.
- Deeply understand customer workflows, pain points, and blockers, and problem-solve alongside Product, Engineering, and Support when needed.
- Drive revenue by minimizing implementation delays and reinforcing the value of Ramp as a core financial operating system.
- Use customer data, usage signals, and patterns to prioritize outreach, identify risk, and intervene proactively.
- Balance implementation work, follow-ups, proactive outreach, and group onboarding while maintaining a high bar for quality.
- Partner closely with Product to surface customer feedback, identify trends, and influence roadmap priorities.
- Identify opportunities to automate, standardize, and improve onboarding processes, contributing to playbooks, enablement materials, and scalable best practices.
- Act as a multiplier for the team by sharing insights, patterns, and coaching peers through examples and collaboration.
- Help maintain an industry-leading customer experience while operating at high volume and pace.
WHAT YOU’LL NEED
- 5+ years of experience in Customer Success, Account Management, Sales, or a related customer-facing role in B2B SaaS.
- Proven success managing a high-volume book of business while consistently driving customer outcomes.
- Strong executive presence with the ability to lead confident, structured customer conversations and handle objections effectively.
- Experience balancing scale and personalization through group onboarding, automation, and targeted 1:1 engagement.
- Comfort working cross-functionally with Product and Engineering to share feedback, troubleshoot issues, and ideate solutions.
- Data-informed mindset with experience using metrics and signals to guide decisions and assess risk.
- Proven track record of meeting or exceeding key performance metrics in fast-paced environments.
- High adaptability and comfort navigating ambiguity in a scaling organization.
- Strong curiosity about product design and the ability to communicate why Ramp works the way it does.
NICE TO HAVES
- Bachelor’s degree from an accredited university.
- Experience with accounting or ERP systems such as NetSuite, QuickBooks, Xero, or Sage.
- Background in financial services, fintech, or payments.
- Experience at a high-growth startup or in a scaled Customer Success organization.
- Prior experience contributing to enablement materials, playbooks, or process improvements.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Scaled Customer Success owns the onboarding, activation, and growth of Ramp’s self-service customers. We are placing a big bet on the belief that there is significant untapped potential in our self-service accounts. As an early member of the team, you will have the opportunity to help build and refine Ramp’s Customer Success organization and define the scaled customer implementation motion to drive activation and retention.
WHAT YOU’LL DO
- Become an expert in the full range of integration and configuration options for Ramp’s suite of products, and in turn driving efficient, thorough, and complete onboarding of new Ramp customers at scale
- Directly own micro-SMB and SMB accounts 1:1, ensuring they can fully onboard onto Ramp in 60 days and <2 calls
- Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach
- Partner closely with the Product team to ensure customer feedback and pain points are heard, reviewed, and prioritized when needed
- Identify areas of opportunity where we could automate and scale the onboarding process to cover more clients
- Help us maintain an industry leading satisfaction rate with our customers
- Have the ability to grow, develop and learn in a fast-paced, start-up environment
WHAT YOU’LL NEED
- Minimum 3 years of experience in sales, customer success, or product operations experience in a B2B organization
- Exceptional project management and time management skills
- Excellent verbal and written communication skills
- Desire for ownership and growth in the role over time
- Proven track record meeting weekly or monthly KPIs
- Experience with owning a high volume book of business of 100+ customers at at time
- Ability to anticipate customers’ needs and position product solutions accordingly
NICE TO HAVES
- Experience with accounting software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
- Experience with financial services sales
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice