Задачи:
— Обеспечение бесперебойной работы ПО и торгового оборудования в зоне ответственности, проведение регламентных работ и поддержание высокого качества ИТ-сервиса.
— Построение, сопровождение и развитие систем мониторинга (оборудование и ПО).
— Проведение проактивных мероприятий для предотвращения аварий и минимизации рисков.
— Автоматизация рутинных задач, связанных с мониторингом, сбором метрик, конфигурированием компонентов и управлением правами доступа.
— Развитие и сопровождение парка технологического оборудования.
— Подбор нового оборудования/ПО, проведение пилотных тестирований и приемо-сдаточных испытаний.
— Обработка сложных обращений в ServiceDesk, глубокая диагностика и решение инцидентов (уровень 3–4 линии).
— Анализ корневых причин проблем, формирование предложений по оптимизации.
— Ведение технической отчетности, написание регламентов, инструкций и наполнение базы знаний.
Требования:
— Опыт проектирования, настройки, развития и поддержки систем мониторинга ИТ-инфраструктуры (Zabbix, Prometheus, Grafana, Nagios или аналогичные) с фокусом на сбор метрик, логирование и алертинг распределенного оборудования.
— Понимание работы протокола SNMP.
— Глубокие знания архитектуры, принципов подключения и диагностики POS-систем, онлайн-касс, фискальных регистраторов, банковских терминалов, сканеров, термопринтеров, ИБП и счетчиков посетителей.
— Способность решать сложные инциденты на уровне 3–4 линии поддержки.
— Уверенное администрирование ОС Linux, Windows и Android.
— Опыт написания скриптов на Python, Bash или PowerShell для автоматизации мониторинга, сбора логов и траблшутинга.
— Отличное знание архитектуры ПК, понимание компонентной базы рабочих станций и кассовых модулей (сборка, кастомизация, диагностика "железа").
— Четкое понимание принципов построения сетей, модели OSI и назначения протоколов для диагностики проблем доступности оборудования на стыке сети и ПО: IP, TCP, UDP, ARP, NAT, VLAN, DHCP, DNS, OSPF, BGP, IPsec, GRE, SSL/TLS, SSH, Telnet.
— Английский язык на уровне свободного чтения технической документации.
Будет плюсом:
— Практический опыт конфигурирования и администрирования сетевого оборудования (коммутаторы, маршрутизаторы).
— Опыт работы в эксплуатации ИТ-инфраструктуры крупного ритейла или компаний с большой распределенной сетью устройств.
— Опыт работы с базами данных SQL (написание запросов для анализа инцидентов/логов) и системами виртуализации.
— Опыт работы в Service Desk системах (Jira, OTRS).
Условия:
— Формат работы: гибрид (Балашиха, Новомилетское шоссе, вл2.).
— Гибкий график (с 8 до 17, с 9 до 18 или с 10 до 19).
— Участие в проекте кафетерия льгот (ДМС, спорт, мобильная связь, обучение).
— Полугодовые премии.
— Корпоративные скидки до 30% на товары Спортмастер, Ostin, Funday, Demix.
— Внутреннее и внешнее обучение, конференции.
— BestBenefits – сервис персонализированных скидок и привилегий.
— Технику предоставляем.
Location: Mexico City, Cuauhtémoc, Mexico
Working at Bitso
Bitso is Latin America's largest crypto-powered financial services platform. Bitso Business serves corporates,
liquidity providers, importers and exporters, credit companies and payment firms that move money across
borders and settle at scale. We are building the most recognized FX franchise for corporates in the region, on
rails that are faster and more transparent than the correspondent banking system they replace.
Your Purpose
The Senior Sales Executive owns a corporate portfolio end to end: sourcing, structuring, closing and growing FX
and cross-border payment relationships. This is a quota-carrying, individual-contributor role for someone who
has sold spot and forward FX, SPEI and mass-payment flows to treasurers and CFOs, and who is comfortable
explaining stablecoin settlement rails to a compliance committee the same week they quote a USD/MXN
spread to a trading desk.
Reports To
Head of Sales
Who You Are
Must have
10+ years of B2B sales experience in fintech, payments, FX or banking institutions, with a consistent record
of carrying and beating quota.
Demonstrable experience selling FX - spot and forward - to corporate clients, including pricing
conversations with treasurers and trading desks.
Demonstrable experience selling SPEI and Mexican domestic payment flows, including mass payments and
collections.
Strong network among corporates, financial institutions or payment companies in Mexico.
Ability to structure complex, multi-product deals and navigate procurement, treasury, legal and compliance
in parallel.
Full professional proficiency in Spanish and English, written and spoken.
Fluency with CRM discipline and data-driven pipeline management.
Strongly desirable
Prior experience at a crypto exchange, digital-asset platform or blockchain-native company.
Working knowledge of Bitcoin, stablecoins and on-chain settlement, and the ability to explain them credibly
to a non-crypto CFO.
Experience with cross-border corridors involving the US, LatAm, Europe or Asia.
Exposure to regulated environments - IFPE, SOFIPO, VASP or equivalent licensing regimes.
Soft skills
Collaboration: works naturally with Trading, Compliance, Product, Operations and Legal - treats them as
partners in the deal, not obstacles to it.
Teamwork: shares intelligence, mentors less experienced sellers and contributes to team targets beyond
personal quota.
Performance under pressure: stays composed in volatile markets, live pricing situations and tight
settlement windows.
Ownership: operates autonomously, commits to numbers and reports honestly when they are at risk.
Clarity: communicates with precision in front of a CFO, a regulator or an internal committee.
What You Will Do
Commercial ownership
Carry and exceed an individual quota for FX volume, payment volume and net revenue across an assigned
corporate portfolio.
Build and maintain a disciplined pipeline in the CRM - accurate stages, next steps, close dates and a monthly
forecast within plus or minus 10%.
Originate new logos through outbound prospecting, industry networks, chambers of commerce, brokers and
referral partners.
Negotiate pricing, spreads, credit terms and commercial agreements in coordination with Trading, Treasury
and Legal.
Client management and structuring
Act as the trusted commercial counterpart to CFOs, treasurers, controllers and heads of payments at
corporates and financial institutions.
Diagnose client flows - currency pairs, corridors, volumes, timing, settlement constraints - and structure the
right combination of FX, SPEI, cross-border payments and stablecoin settlement.
Grow existing accounts through wallet-share expansion, new corridors and additional products; own
quarterly business reviews with top clients.
Coordinate onboarding with Compliance, Operations and Implementation so time-to-first-transaction is
measured in days, not months.
Market and product
Bring structured market intelligence back to the business: competitor pricing, bank behaviour, corridor
dynamics and regulatory shifts.
Work with Product to translate recurring client needs into roadmap input, and be an early voice on new FX
and payment capabilities.
Represent Bitso Business at industry events, panels and client forums in Mexico and the region.
Compliance and risk
Sell within Bitso's regulatory perimeter at all times; partner with Compliance on KYB, onboarding and ongoing
due diligence rather than working around it.
Escalate risk signals early and maintain complete, auditable records of client interactions and commercial
terms.
What we offer
A category-defining seat: Bitso is the largest crypto-powered financial platform in Latin America, and the
corporate franchise is the fastest-growing part of it.
Competitive base salary plus uncapped variable compensation tied to revenue and volume.
Direct access to the Head of Sales and FX business leadership, and real influence on product direction.
A regulated, compliance-first operating environment - you sell on solid ground.
Who We Are
With over 10 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.
We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:
Be Human:
we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
Drive Change:
we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
Choose Bold Honesty:
we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
Be an Owner:
our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.
Learn more about our
culture and values
.
Compensation & Benefits
At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.
So for those willing to commit, adapt and pioneer the most important change of the century we offer:
Me Time program
, including unlimited paid time off.
Remote-first
work environment.
Employee Stock Option
program.
Zero trading fees
through our Bitso app.
Extended
Family Leave
policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
Premium health, dental and life
insurances in Mexico, Brazil and Argentina.
Mental wellness
platform.
Volunteering
days.
Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!
Location: Limassol, Cyprus
The System & Infrastructure Administrator is responsible for the day-to-day administration, support, security, and reliable operation of the company’s corporate IT environment. The role ensures that user access, infrastructure, internal services, networks, endpoints, and core business systems remain available, secure, and properly maintained to support daily business operations.
Responsibilities
Manage the full employee access lifecycle (Joiner–Mover–Leaver) across Microsoft 365, Active Directory, GitLab, 1C-related systems, Slack, ClickUp, Vaultwarden, VPN, file storage, and other corporate services.
Provision and revoke accounts, access, licences, MFA, SSO, VPN access, equipment, and company assets; update access promptly when employees change roles or leave.
Administer Microsoft 365/Entra ID, Windows Server, Active Directory, Group Policy, DNS, DHCP, file services, Linux systems, and SMB-based shared storage.
Maintain server and virtualisation infrastructure, storage, backups, internal services, and remote-access solutions.
Administer office networks, Wi-Fi, VLANs, VPNs, firewalls, switches, routers, DNS records, domains, and TLS certificates.
Monitor infrastructure and backup jobs, perform regular recovery tests, apply patches and updates, and troubleshoot incidents.
Operate endpoint protection, EDR, vulnerability-management, logging, and SIEM tools; triage alerts and escalate security incidents when required.
Provide infrastructure-level support for SWIFT, 1C-related systems, corporate websites, and internal web services.
Provide L2–L3 support for employee endpoints and workplace technology, including advanced troubleshooting, hardware replacement, OS and application issues, access-related problems, encryption, VPN connectivity, and escalated technical incidents.
Manage the lifecycle of laptops, peripherals, IT assets, software licences, subscriptions, repairs, and approved purchases.
Maintain technical documentation, asset and access records, recovery procedures, and operational runbooks; automate repetitive tasks where appropriate.
Requirements
3+ years of hands-on experience in system administration, infrastructure support, or corporate IT operations.
Strong practical knowledge of Windows Server, Active Directory, Group Policy, Microsoft 365/Entra ID, DNS, DHCP, and access management.
Working knowledge of Linux administration and troubleshooting.
Strong understanding of TCP/IP, VLANs, routing, NAT, VPNs, Wi-Fi, firewalls, NAS, and SMB.
Experience with virtualisation, Proxmox, ZFS, LVM, storage systems, backup systems, and recovery procedures.
Experience with Docker, GitLab CI, and container registries.
Understanding of RBAC, least privilege, MFA, SSO, privileged and service accounts, access reviews, patching, endpoint security, and incident escalation.
General knowledge of cloud providers and cloud concepts, including compute, storage, networking, IAM, monitoring, backups, shared responsibility, and basic cost awareness.
Experience supporting employee devices at L2–L3 level and working with an ITSM/helpdesk system.
Basic automation skills in PowerShell, Bash, Python, Ansible, or APIs.
Good written English and the ability to maintain clear technical documentation.
Nice to Have
Hands-on experience with AWS, including IAM, EC2, VPC, S3, Route 53, CloudWatch, or AWS Backup.
Experience operating or troubleshooting Kubernetes clusters.
Experience with SIEM, EDR, vulnerability scanners, PKI, certificate automation, or secrets-management systems.
Experience supporting 1C, SWIFT, financial systems, Microsoft Intune, or ITAM/CMDB platforms.
Benefits
Competitive salary;
Annual performance bonus;
Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities;
Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30;
24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus;
14 working days of paid sick leave per calendar year;
Work permit sponsorship and full support with all related arrangements;
The opportunity to participate in corporate sports activities and events, and receive corporate gifts.
Задачи:
— Развертывание и обеспечение работоспособности/отказоустойчивости общих информационных систем компании (в пределах зоны ответственности);
— Поддержка проектов в решении сложных/нестандартных задач;
— Участие в проработке архитектурных решений;
— Стандартизация используемых решений и подходов;
— Установка и настройка серверного ПО преимущественно под ОС Linux и, возможно, Windows;
— Автоматизация процессов сопровождения серверов и приложений.
Требования:
— Знание серверных ОС Linux (Debian/Ubuntu и т.п.) на уровне администратора;
— Опыт администрирования Kubernetes, Docker/Containerd, опыт написания Helm-чартов;
— Опыт использования систем управления конфигурациями (Ansible);
— Опыт администрирования средств наблюдения и реагирования (ELK/OpenSearch, Prometheus/VictoriaMetrics, Grafana, Zabbix, AlertManager);
— Опыт администрирования Nginx/HAProxy;
— Опыт разработки скриптов на bash/python;
— Базовое понимание сетевых сервисов и протоколов (DNS, DHCP, TCP/IP, HTTP(s), FTP, SMTP и т.п.);
— Понимание принципов контейнеризации и виртуализации;
— Опыт работы с Git (принципы, ключевые команды).
Желательно:
— Опыт администрирования Bare Metal Kubernetes и MetalLB;
— Опыт внедрения IaC-подходов;
— Опыт построения CI/CD (GitLab, Jenkins, Teamcity);
— Знание серверных операционных Windows на уровне администратора;
— Опыт работы с Clickhouse, AWX, Hashicorp Vault, Terraform, Keycloak;
— Администрирование s3 (minio), mongodb.
Условия:
— Официальное оформление по ТКРФ;
— Расширенное ДМС со стоматологией/ корпоративные скидки;
— Офис в историческом центре Москвы (Маяковская, 1 мин. ходьбы от метро);
— Гибридный график работы;
— Возможности профессионального роста и развития;
— Участие в интересных проектах с использованием современных технологий;
Задачи:
— Доработка типового и кастомного функционала 1С "КА" 2.5 (блоки закупки, продаж, склада, интеграции);
— Проектирование и разработка новых подсистем и механизмов;
— Создание внешних отчётов и обработок для решения локальных задач;
— Анализ и устранение ошибок, поступающих от пользователей;
— Развитие интеграций: внутренние межсистемные (КА — БП, КА — WMS, КА — КХД);
— Развитие маркетплейсов (расширение БИТ.УМ: Ozon, WB, Яндекс Маркет, Lamoda);
— Интеграция с Bitrix24 (CRM);
— Работа с ИС МП («Честный знак»);
— Развитие API для управления 1С извне;
— Соблюдение внутренних регламентов разработки и ответственное ведение задач.
Требования:
— Опыт коммерческой командной разработки 1С от двух лет в одной из конфигураций: УТ 11.5, КА 2.5 или ERP 2.5;
— Придерживаться стандартов и общепринятых паттернов разработки и написания кода;
— Понимать принципы ООП и клиент-серверной архитектуры 1С;
— Понимать бизнес-контекст задачи и влияние изменений на учётные процессы;
— Свободно читать чужой код;
— Быть пунктуальным, надёжным и фанатом своего дела.
Условия:
— График работы 5/2 с 9:00-18:00;
— Комфортный светлый офис в современном БЦ "Лотос" класса B+ (пешая доступность от метро Нахимовский проспект);
— Финальная заработная плата определяется после трёхдневной оплачиваемой стажировки в компании;
— Оплата 100% от суммы обучения сотрудников;
— Оплата абонемента на год в спортзал;
— Высокая корпоративная культура (совместные тренинги, тимбилдинги, корпоративы, подарки в дни рождения и другое);
— Возможность карьерного роста и профессионального развития.
Технологический стек: 1С:КА 2.5 (8.3.27), 1С:БП 3.0, Vorm 1С:WMS, Конфигуратор, Хранилище конфигурации 1С, Cursor, Git, КХД (PostgreSQL), Bitrix24 (CRM).
Инфраструктура: двухсерверная архитектура рабочего контура 1С (сервера свои, Windows, MSSQL).
Задачи:
— разработка прикладного ПО для верхнего уровня АСУ ТП на базе SCADA-пакетов «Альфа Платформа» и «МастерСКАДА»;
— разработка ПО для операторских ЖК-панелей (EasyBuilder (Weintek), панели Siemens);
— создание программной документации (руководство оператора, экранные формы/мнемосхемы) согласно требованиям заказчика и отраслевым стандартам;
— участие в пуско-наладочных работах, взаимодействие со специалистами заказчика на объекте для сбора замечаний и корректировок;
— сбор и обработка данных с АЦП, визуализация архивных данных (графики, гистограммы, таблицы), формирование отчётов.
Требования:
— высшее техническое образование (автоматизация, информатика, электротехника);
— опыт работы в АСУТП от 2 лет;
— знание современных принципов построения АСУТП, промышленных сетей и протоколов (ModBus RTU, TCP/IP, OPC DA, OPC UA);
— уверенное развёртывание рабочих станций, настройка ОС (Astra Linux, Windows), работа с виртуальными машинами и сетевым оборудованием;
— базовые знания SQL, опыт работы с СУБД (MS SQL, PostgreSQL, MySQL);
— умение читать электрические схемы и схемы КИПиА;
— готовность к командировкам на объекты заказчика (до 3 недель подряд);
— технический английский (чтение документации).
Вашим преимуществом будет:
— опыт работы с Astra.IDE, Tia Portal;
— опыт программирования ПЛК (Siemens, Regul и др.);
— углублённое знание SCADA «Альфа Платформа» и «МастерСКАДА»;
— навыки написания скриптов на VBA или C#;
— опыт настройки резервирования и отказоустойчивых систем.
Условия:
— официальное трудоустройство согласно ТК РФ;
— полностью "белая" заработная плата;
— график работы 5/2;
— бесплатное медицинское обслуживание - ДМС со стоматологией (после испытательного срока);
— современный комфортный офис, помещение производства с современным ремонтом;
— развитая корпоративная культура.
И еще у нас:
— оплачиваемое Компанией участие в профессиональных конференциях;
— традиционно высокие инвестиции в профессиональное обучение сотрудников.
Задачи:
— Тестировать разрабатываемое программное обеспечение и аппаратные средства в составе программно-аппаратных комплексов;
— Создавать и собирать тестовые стенды: выполнять монтаж и коммутацию оборудования, подключать периферийные устройства;
— Настраивать компьютеры, локальные сети и необходимое для тестирования окружение;
— Изучать разработанное ПО, аппаратные средства и техническую документацию;
— Разрабатывать сценарии и методики тестирования;
— Проводить регулярное тестирование новых сборок и инсталляторов;
— Выявлять ошибки и недостатки, описывать и регистрировать их в системе управления разработкой;
— Разрабатывать скрипты для автоматизации и эмуляции различных сценариев работы;
— Подбирать и при необходимости разрабатывать оборудование для эмуляции нагрузки в соответствии с требованиями к тестируемым системам;
— Участвовать в поддержке пусконаладочных работ на объектах заказчика.
Требования:
— Высшее профильное образование в сфере ИТ;
— Опыт работы в тестировании от 3 лет;
— Практический опыт тестирования программно-аппаратных комплексов;
— Навыки работы с периферийными устройствами и тестовыми стендами;
— Уверенные навыки работы с цифровыми электронными устройствами;
— Знание одного или нескольких скриптовых языков, например, Python или JavaScript;
— Навыки установки и настройки ОС семейства Windows;
— Навыки работы с Linux на пользовательском уровне.
Будет преимуществом:
— Базовое понимание языка программирования C, С++;
— Опыт самостоятельной сборки и настройки стендов для тестирования;
— Понимание принципов работы локальных сетей;
— Опыт тестирования систем, в которых ПО тесно взаимодействует с аппаратной частью.
Условия:
— Официальное трудоустройство, полностью «белая» зарплата, оплата больничных и отпусков;
— Современный офис, месторасположение - м. Полянка / Третьяковская;
— Формат работы офис 5/2, гибкое начало дня;
— Оклад обсуждается по результатам собеседования;
— ДМС, регулярные премии по итогам работы;
— Крупные проекты, стабильность, возможность профессионального роста.
Задачи:
— Разрабатывать и поддерживать модули Terraform/OpenTofu для vSphere VM provisioning, настройки размещения и resource-pool, интеграции cloud-init/cloudbase-init согласно дизайнам VMware Architect.
— Создавать и запускать Ansible playbooks для пост-провиженинга конфигурации на VMware VM.
— Обеспечивать модули VMware DRS (правила affinity/anti-affinity, resource pools) и vSAN (storage policy).
— Помогать в создании и тестировании модулей SRM (protection groups, recovery plans) и HCX (site pairing, network extension), включая тестирование отказоустойчивости.
— Сотрудничать с Network Architect по реализации NSX-T сегментов и правил DFW для VMware нагрузок.
— Диагностировать и решать производственные проблемы в VMware automation модулях на этапах внедрения и адаптации.
— Участвовать в тестировании модулей и документации согласно стандартам платформы Infrastructure as Code Engine.
Требования:
— Опыт 3+ лет в разработке и эксплуатации VMware automation.
— Экспертные знания vSphere, DRS и vSAN через Terraform/OpenTofu и Ansible.
— Опыт тестирования VMware, включая paired-site и failover тесты для HCX/SRM.
— Знания NSX-T сетевой сегментации и распределённого файрвола (DFW) для взаимодействия с Network Architect.
— Навыки настройки Windows guest (cloudbase-init) и Linux cloud-init.
— Профессионализм в Terraform (IaC) и Ansible (CaC) разработке.
— Умение работать с AI-поддержкой через GitHub Copilot.
— Свободное владение английским языком на уровне B2 и выше.
Желательно:
— Опыт интеграции VMware provisioning с golden-image pipelines.
— Знания Microsoft Azure.
Условия:
— Полная занятость.
— Удалённая работа.
Location: Warsaw, Poland
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Box IT End User Services' primary role is to provide technical services and support to all employees world-wide. We provide major services such as: desktop and audio video support, new hire on-boarding, advanced application configuration and event support. Our vision is to deliver end user solutions, capabilities and experiences that bring out the ultimate potential of every employee. Our team values: Be passionate to deliver great service, pursue growth and development, and build a positive team spirit.
The Senior IT Support Engineer will join a global team comprised of the most talented IT professionals in the industry. As a Senior Support Engineer, you will manage and resolve an array of mobile, desktop, audio/video, network, and telecommunications issues, ensuring that our employees remain as productive as possible. You must be agile enough to adapt to the rapid growth and change of our business, but also disciplined enough to deal with complex challenges, processes, and people. Your role will involve coaching and mentoring your peers, leading cross-functional projects, and driving end-user technology decisions that will impact Boxers around the world.
WHAT YOU'LL DO
Troubleshooting and support for all IT end user issues: mobile, desktop, audio/video, peripherals, etc.
Procurement, asset and inventory management for all IT hardware and software
Cross-departmental collaboration with teams like Facilities, Sales, and Engineering, People Operations
Managing IT communication between headquarters and remote office
Perform system imaging, application configurations, and security policy enforcements
Daily onsite office support, from Monday to Friday
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
4+ years of working experience in an IT Support role
Working knowledge of Windows and OSX operating systems
Working knowledge of Lenovo and Apple hardware
Knowledge of networking concepts
Lead complex initiatives to scale and transform the business
Comprehensive understanding of networking (Network certification a plus)
Working knowledge with voice and video conferencing solutions (Zoom, RingCentral a plus)
High energy and passion for your work and achievements
Excel at everything you put your heart and mind to
Willingness to go above and beyond
Excellent verbal and written communication skills in English and Polish
Excellent teamwork skills
Technical certification in desktop operating systems
Experience leading large, complex enterprise initiatives on a global scale
Preferred skills:
Mac certification
PMP certification
Demonstrate that you continue to keep your knowledge and skills up to date
Network certification
Working knowledge with voice and video conferencing solutions (Zoom, RingCentral a plus)
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office 5 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice
.
For more details on how Box Poland protects your information, please see our
Supplemental Personnel and Candidate Privacy Notice
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
#LI-KS2
#LI-Onsite
Location: Georgia
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
This team is based in the Atlanta, GA area & all work from home, but come into the Atlanta (Sandy Springs) office as needed for team & client meetings. The team works hard & plays hard; their teamwork & culture is a huge part of their success. They work on all lines of commercial insurance and their specialty is 100% working with sports-related clients and is a mix of professional sport teams, franchises, organizations, and amateur sport teams and organizations as well. This is an exciting opportunity to join a driven, energetic, fun team who loves to grow and develop their team members!
The
Account Specialist's
main responsibilities are to support the broker with providing top-notch client services. This role assists with producing client submissions, proposals, presentations, insurance summaries & reports. It will also provide day-to-day support with routine inquiries and transactions concerning clients (such as answering phone calls, responding to emails, scanning, and photocopying).
LOCATION:
REMOTE - But candidates must be able to drive from time-to-time to EPIC's Sandy Springs GA (Atlanta) office as needed for meetings & events.
WHAT WE’RE LOOKING FOR:
Candidates with strong, professional communication skills – both written and verbal. Ideal candidates can successfully pivot between providing detailed and accurate written communication, as well as picking up the phone and having a detailed verbal conversation with clients or internal stakeholders.
High attention to detail, and the ability to learn and understand software systems quickly.
REQUIRED: At least 2+ years
of commercial insurance account servicing experience
AND a current property & casualty license.
Candidates who adapt well to priority changes, deadlines, and who love problem solving and coming up with solutions and answers to client questions.
WHAT YOU’LL DO:
A detailed list of job duties includes (but is not limited to):
Processes (during non-renewal periods) applications, policies, endorsements, binders, certificates, audit requests and other items related to the servicing of clients.
Assists clients with policy coverage, exclusions and related questions and assists Producers in servicing clients.
Services client accounts with oversight of Producers or Account Executives, which includes research/analysis and handling of client questions on coverage and other policy/contractual issues. Makes routine policy adjustments.
Conducts renewal process with oversight of Producers or Account Executives, including exposure analysis for client (e.g., reviews census/experience data, contractual requirements for insurance), strategizes with Producer/Account Executive and client regarding whether to market and if applicable, conducts market comparisons by analyzing insurance rate and renewal information, obtains and evaluates quotes, negotiates premium and commission rates on behalf of clients for best alternatives (with full authority from EPIC to act on its behalf), prepares proposal, and oversees accuracy of insurance binder.
Provides support to Producers and, if applicable, Account Executives, including preparing presentations and proposals, and participating in meetings with prospective clients as part of team.
Maintains client files in appropriate systems; prepares billing and provides standard office/administrative support.
Service
Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues;
Process all applications, policies, endorsements, incoming mail, binders, schedules, certificates, audits, and other items related to the servicing of clients policies in a timely and accurate manner;
Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs. Assist clients in making coverage changes;
Responsible for timely, accurate invoicing and monthly expirations;
Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity;
Marketing
In conjunction with the Sales Team, determine strategy which includes coverage determination, target pricing, marketing determination;
Submit applications with proper supporting documentation and follow up to ensure timely receipt of quotes and policies;
Aggressively and professionally negotiate premiums and commissions with underwriters and wholesalers;
Prepare proposals and provide other technical support in the sales process as needed;
Work with the Sales Team to refer current and prospective clients to E.P.I.C.’s Employee benefits, and Private Client Departments for solicitation for those lines of business;
Personal and Organizational Development
Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities;
Maintain cordial and effective relations with clients, co-workers, carriers, wholesalers, vendors, and other business contacts;
Maintain up-to-date proposals, workflow logs, manuals or other required documentation and records;
Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company;
Stay informed regard industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance;
Other duties may be assigned.
Work effectively to resolve problems or enhance service in a timely manner
Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
WHAT YOU’LL BRING:
• Full knowledge of Property Casualty lines of coverage and services;
• Recognize problems and respond appropriately
• Able to analyze situations logically in order to draw solid conclusions
• Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects;
• Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word & Excel;
• Strong attention to detail and time management abilities;
• Strong ability to multi-task and assign priority;
• Ability to work effectively and efficiently both with and without direct supervision;
• Ability to work effectively and efficiently in a team environment as well as independently;
• Strong interpersonal communication skills, both written and oral
EDUCATION and/or EXPERIENCE:
• High school diploma or G.E.D. equivalent required. College degree preferred.
• Two or more years' experience in mid-size brokerage or carrier.
• Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.
CERTIFICATES, LICENSES, REGISTRATIONS:
• P&C License
• Valid Driver License
COMPENSATION:
The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-AT1
#LI-Remote
(3766)
Location: India
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
We’re looking for an experienced leader to own data center IT operations across APAC, covering both Nebius-owned and colocation sites. You will lead operations for GPU and high-performance computing (HPC) infrastructure, including high-density and liquid-cooled platforms.
In this role, you will build and scale the regional operations organization and own the full operational lifecycle: preparing new sites for service, delivering reliable 24/7 support, managing hardware assets and returns, and overseeing changes to infrastructure in production.
Your responsibilities will include:
Full-stack IT operations
Define and run the support model per site: 24/7 L1/L2 on-site, L3, on-call/duty coverage; final escalation point for critical incidents; RCAs and preventive actions.
Own post-acceptance change management: upgrades, migrations, maintenance windows, decommissioning.
Ensure availability and performance of compute, storage and network infrastructure in operation.
New sites into operations
Own operational readiness for every new
DC
: staffing, access, tooling, monitoring, ticketing, spares, documentation.
Define acceptance criteria and handover from the Project team; sign off on acceptance into operations.
RMA
, asset & spare management
Own the global asset lifecycle: intake,
CMDB
accuracy, audits, decommissioning and e-waste.
Own
RMA
end to end:
OEM
channels, warranty terms, partner/franchise
RMA
integrations.
Set spare-zone standards and stock levels per site; balance spares against failure rates and SLAs.
Service governance & vendors
Own SLAs and OLAs with platform, storage, network, internal teams.
Manage colocation, field-service, outsourcing and
OEM
relationships: scope, SLAs, performance, disputes.
Manage and report operational KPIs, risks and capacity to senior management and colocation tenants.
Team, processes & compliance
Org design and headcount forecasting from the
DC
launch pipeline; own the hiring pipeline (JDs, interview loops, recruiters, outsourcing, internships).
Own
ITDC
processes, SOPs/runbooks, documentation and Jira/Confluence standards; competency and training frameworks.
Ensure audits readiness, security posture reviews,
DC
access management and
EHS
adherence.
We expect you to have:
10+ years in data center IT operations including hands-on infrastructure support; 5+ years leading managers across multiple sites or countries.
Experience taking new data centers or clusters from build into operations.
Deep operational knowledge of
RMA
, asset management and spare planning at scale.
Familiarity with GPU/
HPC
infrastructure and its failure modes.
Experience owning SLAs/OLAs and
RACI
between infrastructure teams; strong
ITIL
/
ITSM
grounding.
Vendor and contract management with colocation providers, field-service vendors and OEMs.
Experience building and scaling teams; fluent English; readiness to travel.
It Will Be an Added Bonus If You Have
Experience with
GB200
/
GB300
-class liquid-cooled deployments (
DLC
,
CDU
operations).
Experience with franchise or outsourced
DC
operating models.
Audits experience;
ITIL
or
PMP
certification.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a
Customer Support Specialist
and help our customers solve their IT challenges while delivering an outstanding customer experience.
Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries.
Assist customers with topics such as software usage, onboarding, licensing, subscriptions, invoicing, and account management.
Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience.
Support customers in understanding and effectively using our software solutions.
Conduct online demonstrations of our products and highlight functionalities that address customers’ individual needs.
Prepare tailored offers and support customers throughout their journey with TeamViewer.
Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience.
Contribute to delivering a high-quality customer experience by building strong relationships with our customers.
Requirements
Fluent in
Italian and English
; additional languages are a plus.
Strong interest in technology, software, and IT environments.
Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise.
Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset.
Comfortable working with Windows and macOS environments and learning new technologies.
Ability to support customers across various topics, including technical inquiries, onboarding, licensing, subscriptions, invoicing, and account-related requests.
Strong analytical skills with the ability to balance technical and administrative tasks.
Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
Self-motivated, curious, and eager to continuously learn and develop.
Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: London
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
ABOUT THE ROLE
Almost any company can produce training video at scale today. Almost none can tell you whether it actually made someone better at their job. We're building the product that closes that gap: an agentic, real-time experience where people practice live, dynamic scenarios, and where organizations finally get genuine signal on readiness, instead of a metric tied to course completion. This is a zero-to-one bet on what comes after content, which is practice, and proof.
You'll own one of two of the domains inside that bet, Surveys and Guidance, from strategy through ship.
WHY NOW
Real-time, agentic AI has only just become good enough to hold a convincing live scenario, and to make sense of what happens inside one. The window to define this category is open now, and we intend to own it.
THE PROBLEM YOU'RE SOLVING
Today, the most a company can do to check whether someone has genuinely learned something is watch them complete a module or pass a quiz. The behaviors that matter in real roles, in real moments, are rarely tested reliably, and what comes back to the business is a thin, lagging signal.
We have the underlying technology to change that. What we need is a product manager who can turn it into something an enterprise will use to prepare its people, and that an end user actually wants to engage with, across two connected domains:
- Surveys - capturing structured, trustworthy signal at scale: how people feel, how they're performing, and where the gaps are.
- Guidance - giving people direction in the moment they need it, live and in context, rather than as a debrief after the fact.
Both sit inside the same bet: give organizations proof of readiness, not just proof of attendance.
WHAT YOU'LL BE DOING
- Owning the multi-quarter strategy for Surveys and Guidance, setting the direction, identifying the right problems to solve, and making the trade-offs needed to deliver against them.
- Defining and evolving the success metrics for both domains, and connecting product outcomes directly to commercial results: retention, expansion, and revenue impact.
- Getting close to the customers who matter most: understanding how they think, where current tools leave them exposed, and translating that into a product direction others can act on.
- Driving a shared understanding of where these product areas are going and why. Engineering, design, R&D, and commercial counterparts should all be able to articulate the strategy and the reasoning behind it.
- Producing written narratives, strategy docs, and PRDs, that move decisions forward and give your team the context to build the right thing without a follow-up conversation.
- Balancing short-term delivery with long-term product health: scoping to reflect execution risk, hitting milestones predictably, and iterating based on evidence rather than opinion.
- Contributing to improvements in product practice across the team, and actively participating in PM hiring.
WHO YOU ARE
You've owned a critical product domain before, one where the stakes were real and the strategy was yours to set, not just execute. You're comfortable operating with autonomy on the what, not just the how, and you have a track record of connecting product decisions to commercial outcomes.
You understand that zero-to-one products in complex domains require you to hold two things at once: the discipline to deliver predictably in the short term, and the judgment to make the right long-term bets while the evidence is still forming. You don't wait for a clean brief. You identify the right problems, form a view, and bring others along.
You're a strong written communicator. Engineering and design partners, commercial leads, and senior leadership should all come away from your docs and updates with a clear understanding of where the domain is going and why, without needing to ask.
You care about the quality of the experience. Real-time, agentic products are unforgiving, and you hold a high bar for what "good" feels like, for the user in the moment and for the customer looking at outcomes.
YOU MAY BE A GOOD FIT IF YOU BRING
- Significant experience in product management, with direct experience owning a critical product domain: setting strategy, not just executing it.
- A track record of connecting product outcomes to commercial results: ARR, retention, expansion, or equivalent.
- Experience with zero-to-one product development in a complex, experience-driven space. You've navigated the ambiguity of a zero-to-one build and have the scar tissue to show for it.
- Experience building agentic or AI-powered products. You understand what makes real-time AI interactions feel natural, and what breaks them.
- Strong written communication: strategy docs, PRDs, and decision memos that others can act on without a follow-up conversation.
- Experience working alongside enterprise buying motions. You'll be close to the commercial team, and that context matters.
We encourage you to apply even if you don't meet every point above. Strong candidates rarely match a list exactly, and we'd rather hear from you.
LOCATION
Flexible, hybrid role based from our London office.
OUR CULTURE
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21
GLOBAL BENEFITS:
- You will be compensated well with a generous salary and equity.
- You get 25 days of annual leave + local holidays.
- Regular team offsites where you’ll get to collaborate with the product & engineering team in person.
- Work from home budget
- Work from anywhere policy of 60 days per year
- Generous referral scheme
- Enhanced parental leave - maternity leave includes 16 weeks at full pay, and paternity leave includes 5 weeks at full pay (if your country’s government scheme offers more generous support, you receive whichever is greater - our enhanced policy or the local statutory benefit)
BENEFITS SPECIFIC TO UK:
- Private healthcare via AXA for you with a discount for dependants
- 5% pension match
- Team lunches Tuesday-Friday in the office
- Flexible, hybrid role based from our London office.
Location: Remote - India
AI/ML Solution Architect
Education & Assessment Platforms
About Pratham International
Pratham International is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham innovations reach millions of children annually through partnerships across ~30 countries.
Through the Pratham Shah PraDigi Innovation Centre (PraDigi), Pratham International also seeks to create technology innovations for low-resource communities, and support models aimed at learning for school, work, and life for children and youth. We work on several cutting-edge projects in the domain of Generative AI, Automatic Speech Recognition, and Natural Language Processing.
The team’s innovative technology products include the PadhAI: Reading Assessment App, which uses advanced speech recognition to evaluate children’s reading fluency in 8 Indian languages and 6 global languages; Anytime Testing Machine (ATM), an AI-enabled question generation and grading system that allows learners to be assessed on any topic, anytime; and a suite of AI-powered chatbots designed for diverse learning contexts: from early childhood care, to youth employment readiness, and OCR-based analysis tools that digitize and assess student work at scale.
At Pratham International, we build for the long term. Whether it’s ensuring products are truly accessible across rural India and the global south through languages, building datasets to ensure context and accuracy for products, or gathering feedback from the field. Backed by partners like Google.org, Anthropic, and the Gates Foundation, we are committed to building digital public goods that ensure every child is in school and learning well.
Role Overview
About the work
We design and deliver AI systems that governments and large education programmes can actually run: curriculum-aligned item generation, paper assembly, handwriting OCR, rubric grading, and teacher-in-the-loop review. The work is already live as practice assessment in India and is being built as a national exam platform in Rwanda, with further country programmes behind it.
We are hiring a Solution Architect who sits between discovery and delivery. You will turn messy workshop notes and ministry requirements into architecture a team can build, secure, cost, and operate — RAG and multi-agent systems, LLM-as-judge pipelines, and the cloud/LLMOps layer underneath.
You will
Own solution design from first workshop to a delivery-ready blueprint (services, data stores, trust boundaries, cost, ops).
Architect LLM pipelines: generation, retrieval over curriculum knowledge graphs, standards/duplication/quality judges, constraint-based paper assembly.
Design human + AI workflows with audit, segregation of duties, cycle-pinned config, and no student PII in model calls.
Choose and govern models, prompts, eval gates, and fallbacks (including OCR: Azure primary, secondary fallback).
Shape the Azure/AWS platform: identity, networking, LLMOps/MLOps, observability, and sovereign-hosting constraints.
Run client workshops, write POVs and architecture packs, and stay accountable until the system is in production.
About the work
Pratham International programmes sit at the intersection of pedagogy, public systems, and production AI. The pattern is consistent across countries; the constraints change.
Anytime Testing Machine (ATM) — India, practice and feedback
End-to-end assessment for real classroom conditions: generate curriculum-aligned items, digitise handwritten answers (often photographed on a phone), grade against rubrics, and return feedback a teacher reviews before it reaches the learner. Built for high pupil–teacher ratios, mixed language (e.g. Hindi + English), and uneven connectivity. Pilots have already reached thousands of learners, including Second Chance (women returning for Grade 10). Model quality is measured against expert golden sets, not vendor slides.
National assessment automation
A government-grade exam platform. Phase 1 is item authoring and print-ready paper composition before the exam window. Phase 2 is script intake, OCR at national volume, AI-assisted grading with human confirmation on the pilot, results export, and monitoring/evaluation reporting. Subjects span core and elective streams across the curriculum. Design rules that do not exist in a typical SaaS product: cycle-pinned configuration, embargoed papers, hash-chained audit trails, and integration with national student information and assessment management systems.
Curriculum knowledge graphs
Structured retrieval corpora (concepts + worked examples) that ground generation and judging. This is the standing public-knowledge exception in an otherwise closed exam system, and the seed of a broader education DPI conversation.
AI in TaRL and teacher support
AI tools that help teachers group and teach by learning level, with an RCT-shaped evidence bar. Same product family: human agency stays in the loop; the model is a capacity multiplier.
Country programmes and the three-year direction
Adapt the same engine to new ministries, languages, and exam rules (Kenya and other Global South programmes are in scope). The longer bet is a learning and credentialing engine that recognises competence beyond a single syllabus.
This is not a chatbot brief. It is constrained generation, retrieval, judging, document AI, workflow, and public-sector operations.
Why this role exists
Most enterprise AI dies between the workshop and production. We need one person who owns that gap: someone who can sit with NESA, C4IR, Pratham pedagogy, and engineering in the same week, and leave behind a blueprint the delivery team can execute without inventing policy.
The target profile is a practising AI/ML Solution Architect — not a pre-sales slide owner, and not an infra-only platform engineer. The person should have done all three of these:
Designed GenAI / NLP solutions, PoCs, and client workshops, and can talk to research-grade issues (eval, agent safety, prompt-injection, model-specific behaviour).
Owned the AI platform: LLMOps, MLOps, DevSecOps, SRE habits, cloud migration, and FinOps.
Taken messy discovery and turned it into Azure-centred RAG and multi-agent designs that a security team will accept.
Key Responsibilities
Discovery → architecture
Lead solution workshops with programme, ministry, and engineering stakeholders.
Convert half-formed requirements into service cuts, data stores, sequence diagrams, decision gates, and open-question lists with owners.
Write architecture decision records. When the docs disagree (they will), force a decision instead of coding both.
AI system design
Design LLM jobs as contracts: inputs, JSON schema, temperature, persist prompt hash / model / tokens / latency.
Architect generation grounded in structured curriculum blueprints and knowledge-graph retrieval, not "ask the model for a maths paper."
Design LLM-as-judge banks (cognitive-level, relevance, difficulty, language, fairness, standards, duplication, blueprint compliance) with thresholds, one-repair rules, and golden-dataset release gates.
Design hybrid assembly: constraint solver first, model only on ties and layout exceptions.
Design document AI: primary OCR provider, secondary fallback provider, confidence routing, de-identification before any grading call.
Specify eval: inter-rater agreement, rubric-band exact match, first-pass item acceptance, cost per paper cycle.
Platform, trust, cost
Own the reference architecture on the chosen cloud platform(s): identity, RBAC + segregation of duties, private networking, key management, object storage for scans, vector index, data warehouse for monitoring/evaluation reporting.
Draw trust boundaries. Student PII never crosses the model gateway. Prompts are curriculum + knowledge-graph + blueprint content only.
Put FinOps on the design: token budgets, OCR cost caps, degradation behaviour when a cap is hit, model routing.
Specify LLMOps/MLOps: prompt/version registry, eval regression as a release gate, observability, rollback.
Design for sovereign hosting and exam-cycle operations (embargo, watermarking, append-only audit, cycle-pinned configuration).
Delivery and thought leadership
Stay with the build through the first production cycle. Architecture that cannot be implemented is unfinished work.
Produce POVs, sequence packs, and workshop artefacts that can be reused in the next country.
Mentor tech leads on where the model should stop and the workflow should start.
Success in the first two quarters
First 30 days — Orient
Complete architecture walkthroughs of every live/in-flight system with the current engineering leads; document current state (services, data stores, trust boundaries) as-is, not as-designed
Meet every active stakeholder group once: engineering, programme/domain leads, and any external partner or government-side counterpart
Inventory all open technical decisions and disagreements in existing specs; log each with current owner (if any) and status
Identify the single highest-risk unresolved design question and flag it upward
Day 60 — Diagnose
Produce a current-state architecture diagram covering every major pipeline: data flow, model/LLM touchpoints, storage, and identity/access boundaries
Assign an owner and target resolution date to every open contradiction identified in month 1
Draft a v1 reference architecture for one representative end-to-end workflow: service breakdown, data stores, identity/access model, model gateway placement, and a first-pass cost estimate
Day 90 — Commit
v1 reference architecture is reviewed and accepted by engineering and relevant stakeholders (not just self-signed)
Can walk any core pipeline end-to-end from memory and name every data store, every quality/eval gate, and every trust boundary in it
At least one architecture decision record is published for a previously-contested design question, with the decision forced rather than left open
A first cost model exists for the reference architecture, with at least one identified lever for reducing spend if usage scales
Day 120 — Harden
Core pipeline components (generation, retrieval, judging/eval, or equivalent stages for this domain) have documented contracts: defined inputs/outputs, schema, and logged metadata (model, version, cost, latency)
An evaluation harness exists for at least one component, with a defined pass/fail threshold
A release gate exists that can block a bad prompt, model, or config change from reaching production
Day 150 — Extend
The next major system phase or capability is specified to the same rigor as the first: trust boundaries, failure modes, fallback behavior, and cost caps documented before build starts
FinOps guardrails are in place for at least one production workload: budget ceilings, degradation behavior when a cap is hit, and a routing or fallback strategy
Day 180 — Generalize
A reusable design pattern or adaptation pack exists, separating what is fixed in the architecture from what varies by deployment context (e.g. language, hosting environment, external-system integration, content/domain rules)
At least one engineering or technical lead has been mentored on where model-based logic should stop and deterministic/workflow logic should take over
A second production-readiness review (security, cost, or operations) has been passed on a system this person designed or substantially redesigned
Qualifications and Experience
Must have
8+ years building software or data/AI systems, with recent experience as a Solution Architect, AI/ML Architect, or Principal/Staff Engineer with end-to-end architecture ownership.
Shipped at least one production AI/ML system — RAG, multi-agent, LLM-as-judge, or a comparable classical ML/NLP pipeline at scale — that passed a real security, cost, and operations review, not just a pilot or a slide deck.
Can produce a delivery-ready architecture blueprint: services, data stores, IAM, failure modes, evaluation strategy, and cost model — detailed enough that engineering isn't guessing at intent.
Deep cloud experience on Azure and/or AWS: comfortable defending a landing-zone design, private-endpoint architecture, and a real monthly compute/inference/OCR spend.
Fluent in Python, with hands-on experience in both classical ML (model training, evaluation, feature pipelines) and how LLM APIs, embeddings, and vector search actually behave under production load.
Comfortable running a room with non-engineers — domain specialists, IT stakeholders, monitoring/evaluation teams — and translating fluently in both directions.
Strong written English; this role's output is documentation that functions as a binding technical contract.
Strongly preferred
Azure AI (AI Foundry / OpenAI / Document Intelligence), plus one of AWS (Bedrock, SageMaker) or GCP (Vertex, BigQuery).
LLMOps / MLOps: prompt + model versioning, MLflow or equivalent, eval harnesses, CI that can block a bad prompt.
Document AI / OCR at volume; handwriting and low-quality scans, not only clean PDFs.
RAG over structured knowledge (graphs, ToS, textbooks) and hybrid search, not only naive chunking.
Education, assessment, public sector, or other high-audit domains (health, finance, identity).
Certifications: Azure Data Scientist / Azure Solutions Architect; AWS SAA, ML Specialty, or Data Analytics Specialty.
Experience with agent security: tool-use limits, DLP on egress, prompt-injection evaluation that is model-specific.
FinOps discipline. You have killed a design because it would not survive the token bill.
Nice to have
Microsoft Fabric, Databricks, Semantic Kernel / Microsoft Agent Framework, MCP (Model Context Protocol) tool integration for agentic workflows.
Constraint solvers or exam-blueprint / item-bank systems for automated test assembly.
Multilingual generation and feedback, including code-mixed language pairs (e.g. Hindi–English, Spanish–English, or similar).
Experience standing up golden/eval datasets with subject-matter experts.
Prior work with government data systems, data-sharing agreements, or in-country/sovereign hosting requirements.
What this role is not
Not a research-only post. Publications help; shipping is the job.
Not a pure platform/SRE hire. Infra is part of the design, not the whole design.
Not a prompt engineer who hands off “the architecture” to someone else.
Not a people manager of a large team on day one — you influence through artefacts and reviews.
How we will assess you
We value transparency and respect your time. Our hiring process is designed to evaluate both hands-on technical depth and architectural judgment through practical, real-world tasks.
Stage 1: Application & Knockout Screening
Submit your CV alongside key screening responses
Artefact — send two of: architecture note, eval design, runbook, ADR. Slides without decisions do not count.
Stage 2: Initial Conversation (30 mins)
An introductory screen covering your background, project context and baseline alignment.
An opportunity for you to ask questions about our technical roadmap, partner ecosystem, and vision.
Stage 3: Practical Take-Home Written Assessment (2–3 hours)
Design exercise on a constrained generation + judge + human-review pipeline (we will use a sanitised exam-authoring brief). We want trust boundaries, eval, and cost, not a model-name dump.
Stage 4: Deep-Dive Technical & System Architecture Walkthrough
Walkthrough of a system you shipped: what failed in review, what you changed, what it costs to run.
Stage 5: Final Stakeholder & Vision Alignment
Final conversation with key technical leadership and program stakeholders.
Employment Details
Function: Solutions / Architecture
Reports to: Head of Technology / CTO
Expected Start Date: Immediate
Location: India (remote-first; travel to client workshops as needed)
Experience: 8–13 years (strong 6–8 considered if you have shipped production GenAI)
Engagement: Full-time
Remuneration: Based on candidate’s experience and skillset
Flexibility to work across timezones: Our team spans Latin America to Southeast Asia. Early mornings or late evenings can be a regular part of the rhythm
Why join us?
Impact at Scale:
Your work will directly support the learning journeys of millions of children. With programs active in 31 countries, you will help build Digital Public Goods that bridge the gap for the millions of children across the Global South who still struggle with foundational literacy
Innovation at the intersection of Education and Technology:
Lead the charge in redefining learning and learning processes through technology. You will contribute to the design and development of cutting-edge learning tools and AI-driven initiatives, ensuring EdTech isn’t just a buzzword, but a scalable solution for global equity.
A Culture of Growth and Evidence:
At Pratham, we value rigorous testing and continuous learning. You will have the autonomy to experiment with the latest SOTA models, supported by a 5-year strategic roadmap and funding from partners like the Gates Foundation and Anthropic.
High-Calibre, Mission-Driven Team:
You will work alongside a global team of experts from institutions like MIT, Harvard, and INSEAD. Our alumni have gone on to lead successful startups and international policy shifts, all while remaining dedicated to the goal of “Every Child in School and Learning Well.”
Inclusive and Collaborative Environment:
Join a diverse team that spans Asia, Africa, and Latin America. We value innovative thinking and local expertise, ensuring that the technology we build is deeply rooted in the realities of the communities we serve.
Pratham International is an equal opportunity employer and encourages all qualified people from diverse backgrounds to apply for positions within our organisation, regardless of race, gender, disability or any other status.
Условия:
— формат работы 5/2 (офис 5 минут от м. Смоленская)
— ДМС
— по ЗП готовы отталкиваться от ожиданий кандидата
— 13-я зарплата
— сильная техническая команда
— участие в развитии и модернизации инфраструктуры компании
Задачи:
— сопровождать и развивать ИТ-инфраструктуру компании
— администрировать серверную и сетевую инфраструктуру
— поддерживать Windows Server, Hyper-V, Exchange и сервисы 1С
— обеспечивать резервное копирование, мониторинг и отказоустойчивость
— участвовать во внедрении решений по информационной безопасности
— диагностировать и устранять инфраструктурные инциденты
— участвовать в модернизации и развитии инфраструктуры
Требования:
— опыт системного администрирования от 5 лет
— Windows Server, Hyper-V, сетевое администрирование
— понимание ИБ, резервного копирования и отказоустойчивости
— опыт работы с инфраструктурными инцидентами
— самостоятельность и системный подход
Требования:
— Гражданство РФ, локация любая.
— Высшее техническое образование в сфере ИТ.
— Опыт работы с системами автоматизированного тестирования Selenium / Playwright от 3 лет.
— Разработка автоматизированных интеграционных тестов на Python или Java с использованием Selenium/Selenide/Playwright.
— Опыт в роли лида тестирования или наставника от 1 года.
— Опыт в тестировании от 3 лет.
— Опыт функционального тестирования от 3 лет.
— Опыт разработки централизованных фреймворков тестирования, используемых более чем в 5 командах.
— Опыт управления/организации процессов тестирования или руководства группой тестирования.
— Навыки ручного тестирования и организации автоматизированного тестирования.
— Разработка тестовых сценариев на основании функциональных требований и типовых процессов.
— Знание теории и практики процессов тестирования.
— Проектирование фреймворков автоматизации.
— Декомпозиция задач на разработку автотестов.
— Использование SoapUI, Postman, Katalon Studio для тестирования веб-сервисов и API.
— Проведение и координация функционального, интеграционного, регрессионного и автоматизированного тестирования.
— Опыт тестирования интеграционных продуктов.
— Знание процессов производства ПО и методик тестирования.
— Знание Agile/Scrum/Kanban и понимание каскадной модели разработки.
— Опыт тестирования в командах с гибкой моделью разработки.
— Работа с баг-трекингом.
— Работа с Jira/Kaiten, HP ALM, TSM.
— Разработка тестовой модели.
— Сложные SQL-запросы, опыт работы с PostgreSQL / Oracle.
— Работа с системами контроля версий Git / SVN.
— Работа с RDP/SSH.
— Понимание клиент-серверной архитектуры: HTTP/HTTPS, REST/SOAP, XML/JSON.
— Работа с Web-технологиями и DevTools браузера, включая Network и консоль.
— Настройка автотестов в GitLab CI.
— Чтение и анализ логов приложений.
— Работа с Grafana и аналогичными системами мониторинга.
— Опыт развёртывания тестовых окружений.
— Работа с Windows и nix.
— Знание инструментов управления базой знаний, базами данных, логами, API и автоматизацией тестирования.
— Английский язык B1: чтение технической документации и деловая переписка.
— Системный подход к решению проблем и способность отслеживать причинно-следственные связи.
Будет плюсом:
— Опыт работы с HP UFT / TestComplete / IBM RR (legacy).
— Docker.
Описание проекта:
Проект по обеспечению качества и автоматизации тестирования информационных систем и продуктов.
Специалист отвечает не только за разработку автотестов, но и за организацию тестирования, развитие тестовых фреймворков, координацию процессов и наставничество.
Условия:
— Удалёнка
— Вилка до 155к рублей на руки.
УдалённоseniorГеография найма не уточнена, офис: Москва
Задачи:
— Участвовать в проектах по внедрению, развитию и улучшению систем MaxPatrol SIEM/EDR/VM/BAD.
— Администрировать и оптимизировать работу систем MaxPatrol.
— Обеспечивать техническое обслуживание решений: обновления, резервное копирование, мониторинг, устранение неисправностей.
— Анализировать работу компонентов системы и log-файлы источников событий.
— Взаимодействовать с командой реагирования на инциденты ИБ, сетевыми инженерами, ИТ- и ИБ-специалистами.
— Работать с технической поддержкой производителя ПО MaxPatrol.
— Готовить отчеты по состоянию систем для команд ИБ и ИТ.
— Участвовать в разработке и актуализации документации по продуктам MaxPatrol в части администрирования.
Требования:
— Высшее профильное образование в области ИБ или диплом о профессиональной переподготовке.
— Понимание принципов работы основных средств защиты информации.
— Знание Python, Bash, PowerShell для автоматизации и оптимизации задач.
— Опыт работы с SQL и системами хранения/анализа логов, включая Elasticsearch.
— Практический опыт в средах Linux и Windows.
— Опыт работы с Docker.
— Опыт использования Zabbix и Grafana для анализа и мониторинга компонентов системы.
— Опыт анализа log-файлов источников событий.
— Опыт администрирования SIEM/EDR/VM: обновления, резервное копирование, оптимизация, мониторинг.
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
Our Corporate teams support the company’s performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo’s Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo’s success.
ROLE
We're looking for an IT Administrator - AI & Cybersecurity to join our Corporate team. In this role, you'll own the intersection of IT operations, cybersecurity and AI platform administration, reporting directly to the IT Manager.
IT & SaaS Administration
- Administer the core SaaS stack - Okta (SSO, SCIM, lifecycle, policies), Google Workspace, Slack, Notion, GitHub Enterprise Cloud and 100+ applications across multiple legal entities
- Own the MDM estate (Jamf and Intune) across macOS, iOS and Windows: enrolment, compliance baselines, patching and disk encryption
- Act as the L2/L3 escalation point for internal support, handling endpoint, identity and SaaS incidents that L1 cannot resolve
- Automate manual run work through scripting, APIs and AI agents where they genuinely add value
Cybersecurity
- Drive the identity hardening roadmap: session lifetimes, adaptive and phishing-resistant MFA, privileged access management and admin role reviews
- Own OAuth and third-party app governance across Google Workspace and Okta: inventory, risk-scoring and approval workflows
- Control SaaS data exposure - publicly and externally shared files, orphaned shares - and build the tooling to support it
- Contribute to the ZTNA rollout, geo-based access controls and detection & response alongside the SOC and SIEM
AI Platform Administration
- Administer enterprise AI platforms (Claude, Google Gemini & Vertex AI, OpenAI and others): tenants, SSO, licences, usage analytics and budget control
- Strengthen the AI governance framework: acceptable-use rules, data classification boundaries, DLP and logging - and detect shadow AI usage
- Administer connectors, MCP servers and agent integrations
PROFILE
- 5+ years of experience in IT administration, infrastructure or IT security in a fast-moving, multi-geography environment
- Deep hands-on expertise with IdP administration - Okta strongly preferred - and Google Workspace at enterprise scale
- Solid MDM experience across macOS and Windows (Jamf and/or Intune)
- Demonstrable cybersecurity practice: IAM hardening, SaaS security posture management, OAuth risk and incident response - you have shipped security work, not just studied it
- Automation is a reflex: proficiency in scripting (Python, Bash, PowerShell) and working with REST APIs and workflow tools
- Practical experience with enterprise AI platforms and a genuine understanding of the risks introduced by models, agents and connectors accessing corporate data
- Able to communicate security trade-offs clearly to executives and technical workarounds to developers
- Fluent English is required, French is a plus
- Nice to have: security certifications (Security+, CISSP, Okta Certified), ZTNA/SASE or SSPM exposure, cloud IAM on GCP or AWS, ITSM platform experience
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
seniorMexico City, Cuauhtémoc, Mexico
Limassol, Cyprus
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