Location: Costa Mesa, United States
📍
Location:
Costa Mesa, CA
📄
Employment Type:
6-Month Contract, with potential for conversion to full-time
🏢
Work Arrangement:
100% On-site, Monday–Friday
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
Must be
authorized to work in the United States
.
Must be a
U.S. Citizen
and eligible to obtain and maintain an active
U.S. Secret Security Clearance
.
Experience supporting
aerospace, defense, or advanced aircraft development programs
is highly preferred.
Must be willing and able to work
on-site in Costa Mesa, CA, Monday–Friday
.
Candidates outside Southern California must be willing to
relocate
and commit to the full-time on-site schedule.
The team may potentially transition operations to the
Long Beach, CA area
in approximately one year.
About the Role
We are seeking a skilled
Stress Analyst – Aircraft Structures
to support the structural analysis of advanced aerospace vehicles and components.
This is a hands-on structural analysis role focused on evaluating aircraft structures for
strength, stability, fatigue, damage tolerance, and other structural performance requirements
. The ideal candidate has strong experience with
FEMAP and NASTRAN
, understands both finite element and first-principles methods, and can independently take an analysis from applied loads through finite element modeling, margins of safety, and technical reporting.
You will work closely with multidisciplinary engineering and manufacturing teams in a fast-paced aerospace development environment.
What We’re Looking For
We’re looking for a hands-on structural analyst who can independently own analyses from
loads and assumptions through FEA, results interpretation, margins, and reporting
. Strong experience with FEMAP and NASTRAN, combined with practical knowledge of aircraft structural mechanics and the ability to perform first-principles calculations, is essential.
Experience with both metallic and composite structures, advanced aerospace vehicles, rapid prototyping, and manufacturing/integration environments will be particularly valuable.
Key Responsibilities
Perform structural analysis at the
component, assembly, and aircraft levels
.
Develop and evaluate finite element models using
FEMAP and NASTRAN
.
Analyze structures for:
Strength
Buckling
Fatigue
Damage tolerance
Other applicable failure modes
Evaluate load paths and structural response using both
finite element methods and first-principles engineering calculations
.
Perform hand calculations to validate and supplement FEA.
Analyze both
metallic and composite aerospace structures
.
Evaluate composite structures for relevant failure modes, including delamination where applicable.
Review structural loads, boundary conditions, material properties, and modeling assumptions.
Develop, modify, and review
NASTRAN input decks and solver cards
.
Interpret FEA results and calculate
margins of safety
and other structural performance metrics.
Prepare clear technical documentation and analysis reports.
Collaborate with engineering, manufacturing, integration, and other technical teams to resolve structural issues.
Support prototype development, testing, manufacturing, and integration activities as needed.
Communicate analysis assumptions, findings, risks, and recommendations to technical stakeholders.
Required Qualifications
Bachelor's degree in
Aerospace Engineering, Mechanical Engineering, or a related engineering discipline
, or equivalent relevant experience.
4+ years
of relevant experience in aerospace structural analysis, stress analysis, or a closely related field.
Hands-on
FEMAP
experience is required.
Experience with
NASTRAN
or a comparable structural finite element solver.
Strong preference for candidates with direct experience working with
NASTRAN input decks and cards
.
Strong understanding of
aircraft structural mechanics and stress analysis
.
Experience with structural strength, buckling, fatigue, damage tolerance, load paths, and/or related structural analysis methods.
Experience analyzing
metallic and/or composite aerospace structures
.
Strong understanding of material properties and structural behavior.
Ability to perform engineering hand calculations and apply
first-principles methods
.
Experience taking an analysis from
applied loads → finite element modeling → results interpretation → margins → technical reporting
.
Strong technical communication and problem-solving skills.
Ability to work independently in a fast-paced engineering environment.
Preferred Qualifications
Experience with both
metallic and composite aerospace structures
.
Experience with
composite laminate analysis and delamination assessment
.
Experience with
high-temperature materials or structures
.
Experience supporting
hypersonic or other high-performance aerospace systems
.
Experience with
clean-sheet aircraft development
.
Experience working on
uncrewed aircraft or other advanced aerospace vehicles
.
Experience in rapid prototype development and manufacturing environments.
Siemens NX
proficiency.
Hands-on manufacturing or integration experience.
Broad experience across multiple aircraft programs.
Practical aircraft knowledge or experience working directly with aircraft systems and structures.
Work Environment
This is a
fully on-site engineering position in Costa Mesa, California, Monday through Friday
. The role involves close collaboration with engineering, manufacturing, and integration teams and may include support for prototype manufacturing and vehicle integration activities.
Location: Richmond, Canada
📍
Location:
Richmond, BC, Canada
📄
Employment Type:
Full-Time
🏢
Work Arrangement:
Hybrid
🚀
Start Date:
TBD
💰
Compensation:
TBD — depending on skills and experience
Important Screening Requirements
Graduate degree in
Electrical Engineering, Engineering Physics, Mathematics, Physics, or a related field
, or an equivalent combination of relevant education and experience.
15+ years of experience
working with radar, Synthetic Aperture Radar (SAR), or similar active imaging systems.
Experience spanning
hardware, processors, and/or data products
within radar or SAR systems.
10+ years of experience
in space systems engineering or a similarly complex systems engineering environment.
Experience with
SAR remote sensing
, including system design, operations, applications/exploitation, and/or calibration.
Experience working across engineering lifecycles for
large, complex programs
.
Must be able to obtain and maintain
Reliability Status security clearance
and meet
Controlled Goods Program (CGP)
requirements.
Strong problem-solving and analytical skills.
Excellent verbal and written communication skills.
Ability to communicate complex technical concepts to technical teams, executives, customers, and other stakeholders.
Ability to work effectively within a large organization and navigate cross-functional dependencies.
About
the Role
We are seeking a
Staff Systems Engineer – Synthetic Aperture Radar (SAR) Missions
to provide end-to-end technical oversight of SAR-related engineering activities throughout the lifecycle of complex space missions.
This role will contribute to the development of advanced SAR missions that generate high-value imagery and actionable intelligence for customers.
You will work across
mission concept development, spacecraft and payload trade studies, SAR system design, mission-level integration and verification, commissioning, calibration, and early operations
.
This is a highly senior technical role requiring the ability to connect mission-level requirements with
spacecraft systems, SAR payloads, processing systems, and end-user applications
.
What We're Looking For
We’re looking for a
Staff-level SAR systems engineer
with extensive experience bridging
SAR technology and space mission systems engineering
.
The ideal candidate has the technical depth to work across the SAR lifecycle—from
mission concept and CONOPS through payload and spacecraft trade studies, image-quality analysis, integration, verification, commissioning, calibration, and early operations
.
This role requires someone who can operate comfortably at both the
deep technical and mission/program levels
, communicate with a broad range of stakeholders, mentor engineers, and provide technical guidance on complex SAR mission challenges.
Key Responsibilities
Mission Concept & Systems Engineering
Provide end-to-end oversight of SAR-related engineering activities across the full lifecycle of a space SAR mission.
Lead development of the
Mission Concept of Operations (CONOPS)
.
Define high-level mission specifications based on user and customer requirements.
Develop and assess spacecraft-level budgets supporting SAR payload requirements.
Translate mission objectives into technical requirements and system-level solutions.
SAR Mission Design & Technical Solutioning
Lead technical solutioning for enhancements to existing and future SAR missions.
Support and lead
SAR beam-mode design
.
Develop and assess SAR mission concepts.
Support SAR image-quality modeling and performance analysis.
Evaluate technical solutions across
mission, spacecraft, payload, processor, and application domains
.
Mission-Level Trade Studies
Lead design trade studies across:
Spacecraft systems
Coverage and access
SAR payload
SAR processor
End-user applications
Evaluate technical, operational, and mission-level dependencies.
Balance competing system requirements and performance objectives.
Provide technical recommendations and guidance to program leadership.
Risk Management, Integration & Verification
Lead mission-level technical risk management.
Oversee mission-level integration activities.
Lead or support verification and validation activities.
Identify technical dependencies, interfaces, and potential mission-level risks.
Ensure SAR mission requirements and technical objectives are addressed throughout the engineering lifecycle.
Commissioning, Calibration & Operations
Provide technical leadership for SAR mission commissioning and calibration.
Support early operations of space-based SAR missions.
Contribute to the development and execution of mission commissioning strategies.
Support resolution of technical issues during early mission operations.
Apply SAR system knowledge to evaluate mission and image-quality performance.
Technical Leadership
Provide technical guidance to senior management and new business activities.
Communicate complex SAR and space systems concepts to diverse audiences.
Support customer discussions and technical presentations.
Mentor and coach engineering team members.
Help develop technical capabilities and domain expertise across the organization.
Required Qualifications
Graduate degree in
Electrical Engineering, Engineering Physics, Mathematics, Physics, or a related discipline
, or equivalent combination of education and relevant experience.
15+ years of experience
with radar, SAR, or similar active imaging systems.
Experience involving one or more of:
Radar/SAR hardware
SAR processors
SAR data products
10+ years of experience
in space systems engineering or a similarly complex systems engineering environment.
Experience in
SAR remote sensing
, including system design, operations, applications/exploitation, and/or calibration.
Experience working across engineering lifecycles for large and complex programs.
Strong problem-solving and analytical capabilities.
Excellent verbal and written communication skills.
Ability to communicate effectively with technical teams, executives, customers, sales/business teams, and other stakeholders.
Ability to work effectively within a large organization and navigate cross-functional dependencies.
Ability to understand and manage diverse stakeholder needs.
Ability to obtain and maintain
Reliability Status security clearance
.
Ability to meet
Controlled Goods Program (CGP)
requirements.
Preferred Qualifications
Experience with
MATLAB and/or Python
.
Strong understanding of
satellite-based SAR payload design and operations
.
Experience with space mission design, including:
Coverage and access
Orbital dynamics
Mission geometry
Understanding of spacecraft design considerations, including:
Thermal
Power
Pointing accuracy
Spacecraft interfaces
Strong understanding of
geospatial data
.
Experience with
SAR image-quality analysis and modeling
.
Experience working across
SAR payload, spacecraft, processor, and end-user application interfaces
.
Ability to rapidly learn new technologies and domain-specific concepts.
Location: Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
We're building AI-native development practices into how this team works at a foundational level. That means infrastructure design needs to account for a new kind of collaborator: AI agents that generate, deploy, and operate software. The Staff Infrastructure Engineer on this team will keep systems running, define what safe, observable, AI-assisted infrastructure operations look like in practice, and set the standard for how the broader engineering organization follows.
WHAT YOU'LL WORK ON
The Billing Platform Engineering team owns the systems that make Docker's commercial model real. You'll work on problems like:
- How do we design infrastructure that makes AI-generated deployments safe to ship and easy to roll back?
- How do we instrument billing systems so that failures — billing miscalculations, entitlement gaps, payment errors — are detected immediately and unambiguously?
- How do we build infrastructure that scales with usage-based billing workloads without manual intervention?
- How do we make the developer experience on this team faster and more reliable — local environments, CI/CD pipelines, deployment tooling?
RESPONSIBILITIES
- Own and evolve the infrastructure supporting Billing Platform services: compute, storage, networking, CI/CD, and observability
- Design and maintain IaC (Terraform) for billing system infrastructure on AWS; set module patterns and standards for the team
- Build and own observability systems — metrics, logging, alerting — with a focus on billing accuracy and payment reliability
- Define deployment patterns and runbooks that work well in an AI-agent-assisted development workflow: clear rollback procedures, safe promotion gates, automated validation
- Partner with software engineers on service design — bringing infrastructure constraints and operational requirements into the conversation before code is written
- Identify systemic risks and drive improvements that span team or organizational boundaries
- Lead incident response for billing system issues. This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
- Mentor engineers across the team; your technical judgment should raise the floor for everyone
QUALIFICATIONS
- 8+ years in platform, infrastructure, or SRE roles supporting production SaaS systems at scale
- Deep AWS expertise: ECS or EKS, RDS (Postgres preferred), networking, IAM, cost management — you've operated these systems under real load and real incidents
- Expert-level Terraform; you've designed reusable module patterns and set standards others follow
- Experience building and owning observability stacks (Datadog, Grafana, or similar) at an organizational level — not just using them
- Strong familiarity with CI/CD systems — Jenkins, GitHub Actions, or equivalent — including pipeline design and developer experience ownership
- Kubernetes at an operational and architectural level
- A track record of identifying systemic risks and driving improvements that span team or organizational boundaries
- Security-first mindset: threat modeling, blast radius analysis, least-privilege by default, audit trails as a design requirement
- Strong written English; at Staff level, written communication is how you scale your influence across teams
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
WHAT SETS YOU APART
You don't wait for problems to be handed to you — you find them, frame them, and drive the solution. You've operated at a scope where your decisions affected multiple teams or systems, and you know how to build consensus and move work forward without direct authority. You've thought seriously about what infrastructure needs to look like when AI agents are generating and shipping code — safe deployment patterns, strong observability, clean rollback — and you want to help define that standard here. Experience with billing, payments, or financial systems infrastructure is a meaningful plus.
WHAT TO EXPECT
FIRST 30 DAYS
You will ship code in your first week. We run an agent-first development workflow — infrastructure changes start with a plan, specifications are written before generation, and every change is reviewed before it merges — and onboarding is no exception. You will get hands-on with the infrastructure supporting Billing Platform services early, shadow on-call, and build a clear picture of the system before you start making bigger changes. By the end of 30 days you will have shipped real work and know where the most important problems are.
FIRST 90 DAYS
You will have taken ownership of one or more infrastructure components and delivered an improvement from design to production with measurable impact. You will be an active participant in deployment and reliability discussions, bringing infrastructure constraints and operational requirements into the conversation early — before code is written. You will be a full participant in the on-call rotation and have begun shaping the team's technical direction.
ONE YEAR OUTLOOK
You will be the team's trusted authority on billing infrastructure. You will have driven meaningful improvements to observability, deployment safety, or platform reliability — and your work will be directly visible in the resilience and correctness of systems that handle real financial transactions for millions of Docker users. You will have helped define what AI-agent-assisted infrastructure operations look like done right, and that standard will be visible beyond this team.
Docker considers sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $170,350 – $275,550 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Costa Mesa, United States
📍
Location:
Costa Mesa, California, USA
📄
Employment Type:
Full-Time
🏢
Work Arrangement:
On-site/Remote
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be a
U.S. Citizen or U.S. Permanent Resident (Green Card holder)
.
Must be eligible to obtain and maintain an
active U.S. Department of Defense (DoD) Secret Security Clearance
.
Candidates should have a strong interest in supporting advanced defense and national security programs.
About the Role
We are seeking an experienced
Senior Electrical Engineer, EMI/EMC Design
to lead EMI/EMC design, analysis, testing, and mitigation activities for advanced electrical and electronic systems. In this role, you will work across the product development lifecycle to identify and resolve electromagnetic compatibility challenges, support PCB and system-level design, and ensure compliance with applicable military and industry standards.
Key Responsibilities
Lead
EMI/EMC design, analysis, testing, and mitigation
activities for complex electrical systems.
Perform
Electromagnetic Environmental Effects (E3)
analysis and develop mitigation strategies.
Support specialized E3 areas including
HERO, HEMP, lightning protection, ESD, RF exposure limits, and operational electromagnetic compatibility
.
Plan and execute EMI/EMC testing using laboratory equipment such as spectrum analyzers, oscilloscopes, antennas, and LISNs.
Use simulation tools to analyze and troubleshoot EMI/EMC issues.
Review PCB layouts and electrical designs to ensure mechanical, electrical, EMI/EMC, and manufacturing requirements are met.
Read and interpret schematics and recommend appropriate design practices, grounding, filtering, and protection techniques.
Collaborate with electrical, mechanical, software, firmware, and systems engineering teams to resolve EMI/EMC issues.
Prepare technical reports, test documentation, and engineering recommendations.
Manage multiple engineering activities while meeting technical and schedule objectives.
Required Qualifications
Bachelor's degree in
Electrical Engineering, Electronics Engineering
, or a related field.
7+ years
of experience in
EMI/EMC design and testing
.
Familiarity with EMC/EMI standards and regulations, including:
MIL-STD-461G
MIL-STD-464D
RTCA DO-160
FCC
IEC
CISPR
SAE
Proven expertise in
E3 design, analysis, testing, and mitigation
.
Experience with
HERO, HEMP, lightning protection, ESD, RF exposure limits
, and operational electromagnetic compatibility.
Hands-on experience with EMI/EMC test equipment, including:
Spectrum analyzers
Oscilloscopes
Antennas
LISNs
Experience using simulation tools such as
ANSYS
and
CST Microwave Studio
for EMI/EMC analysis.
Strong understanding of
PCB layout techniques
, including multilayer design, grounding, filtering, and EMI/EMC considerations.
Ability to read and interpret electrical schematics.
Familiarity with interfaces such as
MIPI, DisplayPort, I2C, SPI, PCIe, and USB
.
Strong analytical, troubleshooting, communication, and organizational skills.
Preferred Qualifications
Experience supporting
aerospace, defense, or other high-reliability electronic systems
.
Experience leading EMI/EMC compliance activities from design through testing and qualification.
Experience with complex embedded electronic systems and mixed-signal PCB designs.
Strong understanding of electromagnetic compatibility considerations across system, PCB, and component levels.
Active
U.S. DoD Secret Security Clearance
.
Location: Costa Mesa, United States
📍
Location:
Costa Mesa, California, USA
📄
Employment Type:
6-Month Contract
🏢
Work Arrangement:
100% On-site, Monday–Friday
🚀
Start Date:
TBD
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be available to work
100% on-site in Costa Mesa, CA, Monday–Friday
.
Must be eligible to obtain and maintain an
active U.S. Secret Security Clearance
.
Must have
5+ years of hands-on electrical engineering experience
designing, testing, and troubleshooting complex PCB/board-level electronics.
Strong experience with
Altium Designer or an equivalent PCB design platform
is required.
About the Role
We are seeking a hands-on
Electrical Engineer – Propulsion / Engine Systems Electronics
to support the design, development, integration, and testing of advanced electronics for propulsion and engine systems.
This role will own the full PCB development lifecycle, from translating propulsion requirements into electrical designs through schematic capture, PCB layout, component selection, board bring-up, qualification testing, debugging, and system integration. The ideal candidate has strong experience across
analog, digital, and power electronics
and can develop reliable hardware for demanding vibration and temperature environments.
Key Responsibilities
PCB Design & Development
Own full-cycle development of complex PCB assemblies for propulsion and engine systems.
Translate system-level propulsion requirements into robust electrical designs.
Perform schematic capture and support high-density PCB layout using
Altium Designer
or equivalent tools.
Select components based on electrical, thermal, reliability, and environmental requirements.
Lead board bring-up, debugging, testing, and propulsion-system integration.
Ensure PCB designs meet electrical, mechanical, thermal, manufacturing, and reliability requirements.
Propulsion & Engine Electronics
Design and optimize electronics supporting propulsion and engine systems, including:
Flight controller circuits
Power distribution systems
Power supplies
Motor controller circuits
Electromagnetic actuator circuits
Support integration of electronics with propulsion hardware and associated control systems.
Troubleshoot electrical issues identified during engine testing and system integration.
Engineering Analysis
Perform circuit simulations and detailed engineering analyses.
Conduct
Worst-Case Analysis (WCA)
, thermal analysis, DFMEA, and component derating analysis.
Evaluate electrical designs for reliable operation under extreme temperature, vibration, and other demanding environments.
Use
LTSpice or equivalent
tools to validate circuit performance.
Verification, Qualification & Testing
Lead PCB and electronics bring-up activities.
Develop and execute functional, Design Verification Testing (DVT), and qualification testing.
Utilize laboratory equipment to troubleshoot and characterize electrical hardware.
Perform root-cause and failure analysis supporting engine testing and field operations.
Document test results, anomalies, corrective actions, and engineering findings.
Cross-Functional Engineering
Collaborate with Mechanical, Thermal, Software, Test, Systems, Quality, and Manufacturing Engineering teams.
Conduct peer-level and cross-disciplinary design reviews.
Provide electrical engineering support throughout development, integration, qualification, and testing.
Required Qualifications
Bachelor's degree in
Electrical Engineering (BSEE)
.
5+ years
of professional experience designing, testing, and troubleshooting complex board-level electronic systems.
Strong fundamentals in:
Analog electronics
Digital electronics
Power electronics
Hands-on experience with the complete PCB development lifecycle, including schematic capture, PCB layout, component selection, board bring-up, testing, debugging, and system integration.
Deep proficiency with
Altium Designer
or equivalent schematic capture and PCB layout tools.
Experience with
LTSpice
or equivalent circuit simulation tools.
Strong hands-on experience with laboratory equipment, including oscilloscopes, logic analyzers, spectrum analyzers, function generators, DMMs, electronic loads, bench power supplies, thermal chambers, and test automation equipment.
Familiarity with
CAN, I²C, SPI, and Ethernet
communication interfaces.
Familiarity with common MCU/CPU architectures.
Strong troubleshooting and root-cause analysis skills.
Must be eligible to obtain and maintain an
active U.S. Secret Security Clearance
.
Preferred Qualifications
Master's degree in
Electrical Engineering (MSEE)
.
Experience with
MATLAB and/or Simulink
for engineering data analysis, control-loop modeling, and system simulation.
Experience designing electronics for
propulsion, engine control, aerospace, or other high-reliability systems
.
Experience developing
motor-control or actuator-control electronics
.
Experience designing power distribution and power conversion electronics.
Experience with electronics designed for
high-vibration and extreme-temperature environments
.
Experience supporting hardware qualification, environmental testing, and failure investigations.
What We're Looking For
We're looking for a
hands-on electrical hardware engineer
who can own complex electronics from requirements through
PCB design, board bring-up, testing, and system integration
.
The strongest candidates will combine deep
PCB design, analog/digital/power electronics, and laboratory troubleshooting
experience with the ability to work directly with propulsion, mechanical, software, thermal, manufacturing, and test teams. Experience with
Altium, LTSpice, power systems, motor/actuator control, DVT/qualification testing, and root-cause analysis
will be especially valuable.
Location: United States; Canada
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
As a Senior Security Engineer, Offensive Security, you'll help drive offensive security at Docker, putting our products, platforms, and cloud infrastructure under realistic adversarial testing to surface and drive out attack paths before real adversaries find them. You'll partner with engineering, product, and leadership to turn findings into durable fixes and to shape how security is designed into every Docker product.
You'll apply your expertise in penetration testing, threat modeling, and exploit development to find and eliminate risks across Docker products and infrastructure. Working across cloud infrastructure (AWS, GCP, Azure), containerized environments, and AI/ML products, you'll implement proactive security solutions that scale with Docker's growth.
This role offers the opportunity to help improve security programs at a company whose products are trusted by millions of developers worldwide. You'll work in a fast-paced, technically challenging environment where your security expertise directly impacts both Docker's platform and the broader container ecosystem.
RESPONSIBILITIES:
- Contribute to security initiatives that align with business goals, helping ensure security is a core component of our products and infrastructure
- Support and help implement key security programs such as automated security design reviews, and vulnerability management
- Build deep knowledge of software security and architecture, and act as a go-to resource for engineering teams
- Partner with engineering to design and implement security architecture and controls across Docker products and platforms
- Plan, scope, and execute penetration tests and red-team / adversary-emulation engagements against Docker's products and services
- Develop proof-of-concept exploits and produce clear, risk-rated findings with actionable remediation guidance, then retest fixes to confirm closure
- Build and maintain offensive security tooling and automation to expand testing coverage and repeatability
- Perform security reviews and threat modeling (design, architecture, and code) across Docker products and services, including emerging AI products, and write automated security tests and exploits
- Serve on rotating on-call schedule to respond to security events, investigate threats, and coordinate remediation efforts
- Educate and collaborate with cross-functional teams (e.g., engineering, product) to promote security practices
- Participate in Security Incident response
QUALIFICATIONS
- Have 3+ years in security engineering, including hands-on offensive security and penetration testing across applications and infrastructure
- Possess 2+ years of hands-on development experience in Python or Golang
- Demonstrate deep expertise in authentication, authorization, including technologies like OAuth, cryptography applications and Zero Trust principles.
- Have strong hands-on experience with securing cloud ecosystems (e.g. AWS, GCP, Azure)
- Have hands-on penetration testing experience across SaaS web applications and APIs., including manual exploitation beyond automated scanners
- Are proficient with offensive tooling and techniques such as. Burp Suite, and OWASP frameworks
- Can write security tests and develop exploits and proof-of-concepts that find real vulnerabilities in a product
- Understand AI/ML security risks and mitigations, including prompt injection, data poisoning, model extraction, and adversarial attacks
- Have practical experience using LLMs and agentic tooling to automate vulnerability discovery, reconnaissance, and pentesting workflows
- Have a track record of building security programs and automations from scratch, applying risk-based prioritization
- Have experience performing security reviews and building or improving security review automation
- Have excellent communication skills, allowing you to explain complex security concepts clearly to technical and non-technical stakeholders
- Understand industry standards, and actively keep up with emerging security technologies and models
- Are a team player who drives security change via collaboration and cross-functional partnerships
- Hold offensive security certifications such as OSCP, OSWE, OSEP, GXPN, GPEN, or CRTO
- Have published CVEs, original security research, or conference talks
Bonus if you:
- Have experience with container escape, Kubernetes attack paths, or cloud red teaming
- Have experience testing AI/ML systems for issues like prompt injection, model extraction, and data poisoning
WHAT TO EXPECT
FIRST 30 DAYS:
- Meet with security team and key partners across engineering
- Gain access to team owned systems, and internal documentation
- Complete security awareness training and compliance onboarding
- Review application architecture, tech stack and data flow
- Review risk registry and annual roadmap
- Familiarize oneself with team workflows and processes
- Shadow a fellow security engineer during their on-call/secops rotations
FIRST 90 DAYS:
- Conduct security review on emerging Docker products
- Scope and execute your first penetration test against a Docker product or service
- Actively participate in architecture design reviews with the team
- Contribute to a Security-owned project or initiative
- Collaborate with Docker developers to validate and resolve discovered vulnerabilities
- Enhance incident response capabilities by participating in on-call rotation and post-incident activities
- Create and maintain security documentation and runbooks
FIRST YEAR OUTLOOK
- Contribute to the security roadmap for improving security controls
- Strengthen Zero Trust architecture and least privilege access controls
- Enhance security monitoring and anomaly detection
- Perform security reviews for major product releases
- Own and run recurring penetration tests and adversary-emulation exercises across Docker products, and engage with external researchers
- Support audits and ensure compliance with SOC 2, ISO 27xxx
- Advocate for “security by design” in all product features
- Become well versed in Docker products and emerging AI technologies
Docker does not offer visa sponsorship for this role.
Compensation & Equity
Canada: CA$271,150 – CA$434,000 + equity
United States: $194,150 – $312,950 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
You'll be the first person at LawnStarter dedicated to data governance, the owner of whether our data can be trusted, and of the roadmap that makes it more trustworthy every quarter. Trust means the quality and freshness of our source data, pipelines, and reports;
Location: San Francisco, California; Toronto, Ontario, Canada
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry is looking for a Manager, Design Engineering to lead the team behind Scraps, our design system. This role would manage a team of designers and front-end engineers that is building the infrastructure that powers our UI development.
This role lives at the intersection of design, engineering and AI tooling. The ideal candidate is comfortable reviewing a component's API in a pull request, can critique the consistency of typography across components, and has created skills to help agents use a design system more effectively. This role will set the direction for our system, grow the team, and stay close enough to the work to make design and implementation decisions.
IN THIS ROLE YOU WILL
- Manage and grow a team of engineers and designers — hiring, leveling, and coaching across both crafts
- Own the strategic roadmap for the team: what components to prioritize, what tools to adopt, which parts of the web app to refactor, etc.
- Help maintain the UI quality and expression that Sentry is known for
- Keep design and code in sync — tokens, variables, component parity, and the pipeline from Figma to production
- Stay hands-on building components and the infrastructure to enable fast, accurate agentic front-end development and prototyping
- Drive adoption across product teams through documentation, lint rules, and contribution workflows that don't slow anyone down
YOU'LL LOVE THIS JOB IF YOU
- Consider yourself a design engineer, or a designer who codes
- Are passionate about design systems as the context layer for agentic frontend development, and want to build tools and skills that enable product teams to ship faster
- Nerd out over component APIs, variant structures, and tokenization and naming conventions
- Care deeply about consistency but know when a pattern needs to flex for a specific use case
- Care deeply about interface quality, and want to build world class front-end infrastructure you can be proud of
- Get as much out of growing people as you do out of building things
QUALIFICATIONS
- 3+ years of experience in a full-time design system or design engineering team
- 2+ years of people management experience
- Strong visual and interaction design skills with a sharp eye for spacing, hierarchy, and micro-interactions
- Deep fluency in React, TypeScript, CSS, and the DOM
- Familiarity with Figma's design systems tooling — components, variants, variables, auto layout, shared libraries, and branching workflows
- Able to balance long-term system thinking with the practical needs of product teams shipping on tight timelines
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 – $270,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we’re on a mission to unlock human performance. As a member of the Mechanical Engineering NPI team, you’ll help shape the future of wearable technology by developing innovative, high-performance products that integrate seamlessly into users’ lives.
WHOOP operates with urgency because our mission demands it. We build products for people who push their limits—and we hold ourselves to the same standard. We expect engineers to go deep technically, collaborate relentlessly, and take pride in execution. The pace is fast, expectations are high, and the work is deeply meaningful. This isn’t a role where you follow a blueprint. If you’re energized by complex challenges, cross-functional collaboration, and the opportunity to ship hardware at scale, this role will push you—and reward you.
WHOOP is looking for a Staff Mechanical Engineer to lead critical design, validation, and development execution for next generation biometric wearable products. You are a proactive, highly organized engineer with strong problem-solving skills and a sharp eye for detail. You thrive in a fast-paced, execution-driven setting and can drive creative mechanical design solutions with independence and sound technical judgement. You will mentor junior mechanical engineers and collaborate with cross-functional stakeholders (Electrical Engineering, Embedded Engineering, Manufacturing, Product, and Program Management). You will work closely with our suppliers and contract manufacturers around the world to execute engineering validation builds with a focus on high quality deliverables, sharp engineering risk management, clear technical communication upwards and externally, and commitment to product excellence. WHOOP operates with urgency because our mission demands it. We build products for people who push their limits—and we hold ourselves to the same standard. If you’re energized by complex challenges, cross-functional collaboration, and the opportunity to ship hardware at scale, this role will push you—and reward you.
RESPONSIBILITIES:
- Complete technical ownership (at system level) of a next generation product from design concept to manufacturing release, ensuring performance, reliability, cost, and schedule targets are met.
- Lead mechanical design, analysis and development of mechanical components around micro-electronics, exact industrial design specifications, product requirements, and manufacturing constraints.
- Create parametric multi-body SolidWorks CAD models to bring up design concepts that enable simulation exercises, prototyping, and mass production qualification
- Generate technical documentation such as 3D files, 2D drawings, bills of material (BOM’s), and Engineering Change Orders (ECO’s) following product development cycle timeline
- Communicate and collaborate effectively across functional teams and external suppliers to align requirements, drive decisions, and resolve issues quickly
- Drive organized, end-to-end DFM coordination across multiple vendors and manufacturing methods, aligning requirements, timelines, and technical decisions to deliver scalable, high-yield production.
- Design testing protocols and validation plans, manage testing processes to ensure comprehensive verification and validation (V&V) of mechanical designs.
- Perform thorough engineering root cause analyses to identify and resolve issues
- Mentor younger engineers by example through excellence in engineering best practices
- Willingness to travel internationally up to 20% of the time
QUALIFICATIONS:
- BS or MS in Mechanical Engineering or a related field
- 10+ years of experience in the design, documentation and validation of complex mechanical parts for medium to high volume consumer electronics
- 5+ years SolidWorks (or equivalent) CAD experience with best practices for part design/ feature architecture, surface modeling, advanced assemblies, complex configuration management and integrating DFx feedback efficiently
- 5+ years working with Tier 1 and 2 contract manufacturers in Asia and North America
- Extensive experience in mechanical design concepts and the manufacture of products utilizing high volume, automated manufacturing processes as well as manual assembly
- Played a key role in the launch of 3+ products, thorough understanding of full product development process, experience guiding suppliers, product lifecycle management
- Well-versed in design, prototyping, and evaluation of advanced injection molded plastic components, die castings, metal injection molding, packaging, and material selection
- Knowledge of Six Sigma statistical methods and how to apply them effectively to make design decisions. Ability to utilize statistical methods such as RSS tolerance stack up analysis and CPK process capability.
- Strong organization and communication skills and the ability to work well within teams in a fast-paced environment
- Ability to effectively communicate technical concepts and proposals to leadership upwards (internally), and externally to suppliers and contract manufacturers.
- Highly organized and methodical; able to create structure, plans, and risk mitigation for open-ended problems and drive them to closure.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $175,000-$215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Quebec
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Step
Into
the Multiverse: Your Next Adventure Starts Here
At
Wizards of the Coast
, we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity, sparks passion,
forges
friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether
it's
through the strategic depth of
Magic: The Gathering®
, the rich storytelling of
Dungeons & Dragons®
, or our AAA digital game studios, we build worlds that bring people together, spark creativity, and fuel adventure. As we continue to grow and explore new realms,
we're
seeking
passionate, curious, and innovative minds to join the adventure.
We are looking for a Senior Technical Sound Designer to join our digital game team at Wizards of the Coast. This role is anticipated to be a hybrid work position, with some work on-site and some work from home.
What You’ll Do
Design and develop features, tools, and workflows that align with the game’s creative vision and enhance production efficiency, in collaboration with the Audio Director and key stakeholders.
Partner with cross-discipline technical experts to streamline processes, improve integration, and elevate overall product quality.
Collaborate with game engineers to implement scalable and reliable audio pipelines that support production at all stages.
Optimize audio assets and development workflows to meet the evolving technical and creative needs of the project.
Identify and troubleshoot issues across disciplines, providing clear technical solutions and support to team members.
Author and maintain documentation outlining workflows, standards, and best practices for consistency and knowledge sharing.
Work closely with QA teams to investigate, escalate, and track audio-related bugs, ensuring timely resolution of critical issues.
Proactively monitor and address performance and memory challenges, maintaining audio quality and player immersion without compromising efficiency.
Create audio content when required, applying strong sound design skills and proficiency with both commercial and proprietary tools.
Stay current with emerging audio technologies and innovations, translating them into technical direction and motivation for the audio team and project.
What You’ll Bring
5+ years of combined experience in the game industry as a Technical Sound Designer, deep familiar workflows as a Sound Designer, all contributing to high-quality game audio experiences.
Proficient with AAA game engines, on the current pulse of emerging audio technology with a strong command of audio implementation and integration workflows/
Advanced expertise in MetaSound and Wwise, including setup, optimization, and troubleshooting within complex game environments.
Experience with Unreal Engine, Blueprint scripting, and engine tools that support large scale audio implementation and authoring.
Proven experience designing and developing custom audio workflows and tools to enhance production efficiency.
Highly collaborative, with a demonstrated ability to partner effectively across departments and foster a strong team dynamic.
Comfortable with scripting and level design tools, and well-versed in end-to-end game development pipelines across disciplines.
Self-driven and proactive problem-solver, adaptable to feedback and capable of responding quickly to evolving project needs.
Excellent communicator, both written and verbal, with the ability to clearly convey technical and creative concepts.
What Sets You Apart
Familiarity with coding or scripting (e.g., C++, Python, C#, or similar) is a plus
Passion for video games and strong understanding of game audio industry.
Experience in larger AAA games and the phases of development
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Washington D.C.
Workplace: Remote
Tempo is a layer-1 blockchain purpose-built for stablecoins and real-world payments, born from Stripe’s experience in global payments and Paradigm’s expertise in crypto tech.
Tempo’s payment-first design provides a scalable, low-cost predictable backbone that meets the needs of high-volume payment use cases. Our goal is to move money reliably, cheaply, and at scale. Our north star is simplicity for users: fintechs, traditional banks, merchants, platforms, and anyone else looking to move their payments into the 21st century.
We're building Tempo with design partners who are global leaders in AI, e-commerce, and financial services: Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and more.
We’re a team of crypto-optimists, building the infrastructure needed to bring real, substantial economic flows onchain. We like to move fast and swing for the fences — join us!
The role
You will be our first policy and government relations hire. You'll build Tempo's presence in Washington from the ground up. You'll represent us on Capitol Hill, with regulators, and across industry coalitions, and you'll help the company understand and shape the rules that govern stablecoins, digital payments and agentic commerce.
We're looking for a seasoned senior leader who is not afraid to roll up their sleeves. As our first policy and government relations hire, you’ll set the strategy and run it yourself. You will be our voice to Congress and regulators. You will also be a strategic partner to Legal, Product, Comms/Marketing, and GTM, shaping how policy factors into product decisions from the earliest stage. Context shifting will be critical to success; the best candidate will understand how to move between strategy and execution hour to hour and day to day.
Responsibilities
- Build and run Tempo's federal government relations strategy, with a focus on stablecoin, payments, digital assets and agentic commerce legislation and rule making
- Develop and maintain relationships with Members, committee staff and relevant regulators
- Engage on emerging AI and agentic commerce policy as it intersects with payments
- Track and analyze federal and key state policy developments, then turn them into clear guidance for leadership and product teams
- Draft comment letters, testimony, white papers, one-pagers, and briefing materials
- Build and manage Tempo's presence in trade associations and industry coalitions, and build alliances across the payments, fintech, and AI ecosystems
- Support company leadership in DC engagement
- Manage outside lobbying and policy consultants as needed
- Own the policy function end to end as a hands-on individual contributor
Required qualifications
- 8+ years of policy or government relations experience
- In-house government relations experience at a payments, fintech, financial services, or technology company
- Experience with payments policy, including stablecoins, money transmission, BSA/AML, card networks, real-time payments, or fintech regulation
- Strong relationships and credibility on both sides of the aisle
- Direct experience with digital asset policy, such as stablecoin legislation and implementation, market structure, or tax
- Excellent written and oral communication skills: you can turn complex technical and regulatory issues into crisp, persuasive material
- A self-starter comfortable working in a fast-moving startup, and quickly toggling between strategy and execution
Preferred qualifications
- Prior Capitol Hill experience, preferably on financial services, banking, or agriculture issues
- Experience with AI or agentic commerce policy
- Multi-client experience at a lobbying firm, consultancy, or trade association
- Familiarity with federal agency rulemaking and regulatory engagement
Attributes
- High motor; speed is a cherished attribute at Tempo
- Concise, evidence-based communicator
- Intense curiosity and open-mindedness
- Scrappiness; willingness to roll up sleeves
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt Labs is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a senior software engineer to join our Orchestration team, which owns the control plane layer of the dbt platform — the scheduler, execution harness, and results processing.
You'll own the design and delivery of features end to end, working across high-throughput APIs and data models to make them faster, more reliable, and more capable. You'll write and review designs, raise the quality bar in code review, use the latest AI tools, and collaborate closely with product and design to deliver work that scales.
This is a full-time, fully remote position.
Technologies You'll Use
Python, Rust, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog
What You'll D
o
Design and implement features and performance improvements across the Orchestration team's services — the scheduler, execution harness, and results processing
Develop, maintain, and test high-quality, maintainable code, and optimize critical paths for performance
Write technical designs for feature-level work, actively seek feedback, and clearly explain the trade-offs of your decisions
Participate in and review technical designs and pull requests, providing constructive feedback to the team
Improve test coverage with comprehensive unit tests and refactor code to drive down tech debt
Troubleshoot and debug production issues, and follow up on incidents with post-mortems and mitigation plans
Break features into tasks, structure and execute your own project plans, and contribute to sprint and feature planning
Collaborate with product managers, QE, customer support, and peers to deliver the best product with high quality, performance, and scalability
Participate periodically in the on-call rotation, and be mindful of security throughout your work
Use AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans
Skills We're Looking Fo
r
5+ years of experience in the software industry with a passion for solving complex software engineering problems, including designing and building backend services and reusable components from the ground up
Experience working with distributed systems and cloud computing concepts
Demonstrated ability to write well-structured, performant, and well-tested code
Ability to independently lead feature-level software and design work that satisfies project requirements, and to clearly explain design trade-offs
Can identify design flaws in existing systems and propose improvements
Experience with code reviews, design, troubleshooting, and testing
Proficiency in a modern backend or systems language such as Python, Java, C++, or C#
Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
Experience with continuous integration tooling such as BuildKite, and familiarity with observability tools like Datadog or Grafana is a plus
Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to research, author, review, and synthesize SDLC artifacts
Bonus Skill
s
Experience in data processing (ETL, ELT) and/or cloud-based data platforms
Experience building or working with schedulers, workflow orchestration, job queues, or distributed task execution systems
Experience with GraphQL APIs and high-throughput, multi-tenant data services
Familiarity with the analytics engineering workflow and the dbt ecosystem
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$174,915
—
$209,906.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is building the operating system for knowledge work, and we want people to be able to do substantive knowledge work from their phone.
A great native app is what makes that possible. On Android, that means Notion should feel like it was built for the platform: fast to open, smooth to scroll, and reliable offline or on a spotty connection. We’re investing in a more native foundation for how people read, write, and edit in Notion. That lets users capture ideas in the moment, find answers across their workspace, manage tasks and projects, and work with teammates, with the speed, polish, and dependability people expect from the best apps on their phone.
As an Android engineer, you’ll help build that native foundation, from how pages render and how people write and edit, to the navigation and app chrome people use every day, like Home, Search, and Inbox, along with the shared frameworks the rest of the app is built on. You’ll work across the Android stack, with chances to dig into our shared Rust layer and the AI tools we use for mobile development. Along the way, you’ll pair with experienced product and mobile AI engineers to find what slows the team down, try new Android capabilities, and help decide what ships in the app.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Ship the core Notion experience on Android: Build and polish the surfaces people use every day—opening and reading pages, writing and editing, navigating the app, and the Home, Search, and Inbox tabs—on a native Kotlin and Jetpack Compose stack that is fast to open, smooth to scroll, and dependable offline.
- Build with product and design, and iterate fast: Partner with product managers and designers to turn ideas into shipped features, then use feedback and data to make them better. Use AI coding tools and agents to build, test, and investigate faster, while you stay accountable for review, validation, and quality.
- By the end of your first year, own a core product area: Take a core part of the Android app, like Home, Inbox, or a piece of the editor, from idea to launch, and shape it into an experience that helps people do their life’s work from their phone.
- Make the app feel fast and reliable: Find and fix issues in startup time, scrolling, typing latency, crashes, and memory use across the surfaces you own, and add the tests and monitoring that catch regressions before users do.
SKILLS YOU'LL NEED TO BRING
- Solid Android fundamentals: You’ve built and shipped Android apps, through work, internships, or your own projects, and you’re comfortable with modern Android—Kotlin, Jetpack Compose, Coroutines/Flow, and Gradle. Experience with a large, modular codebase is a plus.
- Care for native UI and performance: You enjoy making UI feel fast and smooth, and you’re curious about things like custom text rendering, complex lazy lists, or rich-text editing. Experience with performance profiling, realtime collaboration, or offline sync is a plus.
- Product instincts: You care about how the app feels to use, not just how it works. You sweat the details of interactions and polish, and you use feedback and data to decide what to build next.
- Thoughtful problem-solving and clear communication: You build a clear picture of the problem before jumping to a fix, you can explain trade-offs in writing, and you ask for help early when you’re stuck. Experience moving a hybrid or web-based surface to native, or building something from 0→1, is a plus.
- AI-native, end-to-end engineering practice: You use AI tools and agents as real collaborators, framing tasks clearly, reviewing generated changes, testing behavior, and designing workflows that make the broader team more effective. Web experience (TypeScript, React, Node) is welcome but not required.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $150,000 - $168,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: London, UK
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATES AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: This role is part of Ramp’s UK-based overnight coverage strategy. Team members will work a set 40-hour/week schedule designed to support customer needs outside US business hours. Schedules may include evenings, weekends, and rotating holiday coverage, depending on business needs.
- Hours Expected: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Work shifts will span between 6:30 AM–3:30 PM BST, and your shift will likely include a weekend day (either Sun–Thu or Tues-Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- This is a fast-changing environment: Ramp’s product and customer needs evolve quickly. Success in this role requires comfort with ambiguity, strong judgment, and a willingness to learn new systems, workflows, and product surfaces continuously.
- You’ll help build this function: This is not just a support role within an existing system. This team is being built as part of Ramp’s broader international CX strategy, so strong operators will have the opportunity to shape processes, team culture, and how overnight coverage works as the function scales.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
Right to Work: All candidates must have the right to work in the United Kingdom. We will require evidence of your right to work as part of the recruitment process in accordance with the Immigration, Asylum and Nationality Act 2006.
For candidates located in the UK, the pay range for this role is £39,000-£43,000 per year.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
As a Senior RF Engineer on the WHOOP Hardware team, you will support the development, integration, validation, and delivery of the wireless systems that power WHOOP's wearable products. Working closely with Electrical, Firmware, Mechanical, Manufacturing, and Product teams, you will independently drive RF development and validation activities from early prototypes through production.
WHOOP products rely on highly integrated wireless systems operating within compact and challenging wearable form factors. You will bring strong hands-on RF test and debugging experience to characterize system performance, identify root causes of wireless issues, develop robust validation methodologies, and ensure designs meet performance, regulatory, and manufacturing requirements.
RESPONSIBILITIES
- Own RF system characterization, validation, and debugging from early prototypes through production.
- Define validation plans, test methods, and acceptance criteria for conducted, radiated, and system-level wireless performance.
- Characterize transmitter, receiver, antenna, coexistence, interference, desense, and OTA performance, including return loss, antenna efficiency, TRP/TIS, and on-body performance as applicable.
- Develop repeatable test setups, fixtures, scripts, and automated measurement methods to improve validation coverage, efficiency, and data quality.
- Analyze RF performance data, identify failure modes and root causes, and drive corrective actions with Electrical, Firmware, Mechanical, and Manufacturing teams.
- Guide RF-critical schematic and PCB design, including matching networks, grounding, shielding, routing, component selection, and antenna integration.
- Apply RF circuit, electromagnetic, and system analysis using tools such as CST, HFSS, MATLAB, Python, or similar tools.
- Establish production test methods, limits, and correlation studies while supporting manufacturing troubleshooting and wireless regulatory certification.
- Advance next-generation RF architectures, antenna technologies, validation methods, and manufacturing techniques while communicating technical risks and recommendations across engineering teams.
- Travel up to 15%, domestically and internationally.
QUALIFICATIONS
- BS or higher in Electrical Engineering or related field.
- 5+ years of relevant RF or wireless engineering experience.
- Demonstrated expertise in RF system characterization, validation, debugging, and root-cause analysis.
- Background in conducted and radiated wireless testing, including transmitter performance, receiver sensitivity, antenna performance, coexistence, and desense.
- Hands-on proficiency with RF lab equipment, including spectrum analyzers, signal generators, VNAs, oscilloscopes, wireless communication testers, and calibration tools.
- Familiarity with antenna and OTA measurements, including return loss, efficiency, radiation performance, TRP, and TIS.
- Strong command of RF and electrical engineering principles, including impedance matching, transmission lines, circuit design, PCB layout, grounding, shielding, and antenna integration.
- Working knowledge of RF test automation, data analysis, or electromagnetic simulation using tools such as Python, MATLAB, LabVIEW, CST, or HFSS.
- Excellent communication skills, with experience supporting product validation, manufacturing, and wireless regulatory certification.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibilityThe WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $140,000 - $195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Merchant Care Analyst will be responsible for providing exceptional service to merchants by addressing inquiries, resolving issues, and ensuring a smooth experience with our products and services. The role requires excellent communication skills, a strong understanding of payments, and the ability to solve problems efficiently. The Merchant Care Analyst will use various tools and resources to troubleshoot issues, guide merchants through solutions, and escalate cases when necessary, all while maintaining a high level of customer satisfaction.
What you will be doing:
- Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat)
- Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions.
- Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution.
- Educate merchants on platform features, payment processes, and best practices to optimise their experience.
- Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery.
- The role requires working hours from 11:00 AM to 8:00 PM, including Public Holidays, and involves providing Instant Messaging (for e.g. WeChat) support as needed.
Qualifications
- Fluent in Mandarin and English
- 2+ years of experience in support or operations roles, preferably within a payments environment.
- Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards.
- Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential).
- Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools.
- Proven ability to work independently as well as collaborate effectively across teams.
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
The Storage Team at Honeycomb is the backbone of our platform, responsible for the performance, reliability, and scalability of storing and querying billions of events. We design and own the architecture that powers correct and dependable query results — enabling every product experience from Metrics to Triggers and SLOs. As a senior engineer on Storage, you’ll work on high-impact systems where our customers may never see your code directly, but they’ll rely on it every time they use Honeycomb.
What you’ll do in the role:
Build and deliver high-quality solutions. You will design and implement solutions that power Honeycomb’s query and data storage infrastructure. Whether it’s improving query performance, evolving the Retriever service, or making our storage layer more reliable, you’re eager to jump in and add value where the team needs it most.
Scope and deliver projects independently. You’re comfortable breaking down complex storage and querying problems into achievable steps, surfacing trade-offs, and pulling in teammates when needed. You take ownership end-to-end — from design to production support — reducing toil and ensuring our systems deliver measurable customer and business impact.
Collaborate with cross-functional partners. You’ll work closely with Product Management and other engineering teams to connect technical solutions to product needs, from problem discovery through solution design and delivery. Much of our work is behind the scenes, but it enables every Honeycomb product experience, from Metrics to Triggers and SLOs.
Support our services in production. We believe in owning the software we build. Every engineer on Storage participates in on-call rotations, helps define team KPIs and SLOs, and proactively reduces toil by addressing reliability challenges before they reach customers.
Learn new ways to solve complex problems. As Honeycomb grows, so do the challenges of scaling our systems. You will explore new technologies, data storage techniques, and query optimization strategies to keep performance and reliability strong at scale.
Thrive on collaboration. You enjoy pairing, reviewing code, and offering constructive feedback. You model strong ownership and help your teammates grow, while keeping conversations forward-looking and focused on business value.
What you’ll bring to the role:
Technical leadership in storage and querying. You’ve led the design of patterns and guidelines that improve performance and reliability, and you bring expertise in writing Go along with experience working on high-throughput or complex systems. Prior experience with database engineering is a plus, as is comfort with Kubernetes.
Curiosity and experimentation. You learn by digging in — individually, in pairs, or as a team. You ask questions to better understand complex systems, explore trade-offs, and believe in learning from incidents as a way to improve both technology and practices.
Focus on business outcomes. You tie technical decisions to customer and company impact, weighing whether work is necessary now or later, and considering how projects affect the broader business.
Strength in mentorship and teamwork. You guide engineers through code reviews and help spread knowledge across a team with diverse skillsets so that ownership of critical paths is shared, not siloed.
Resilience in collaboration. You thrive in a senior-heavy team, giving and receiving feedback with grace, and contributing to a culture where tough problems and hard conversations lead to better outcomes.
Execution with impact. You can scope and deliver complex, multi-team projects while balancing production realities, proactively reducing toil, and ensuring systems deliver measurable customer value.
Deep debugging expertise. You’re trusted to diagnose and resolve the toughest production issues across the stack, restoring reliability where others may be stuck.
Influence beyond your team. You multiply impact by sharing knowledge, guiding adoption of new technologies, and driving foundational work that benefits Honeycomb engineering as a whole.
Base Salary based on level of experience
$250,000
—
$280,000 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE TRAVEL, TRANSPORTATION AND HOSPITALITY TEAM
- The Travel, Transportation and Hospitality (TTH) supports some of the largest airlines, hotel chains, rental car brands, cruise lines and travel tech companies in the world. Our customers are pioneers in the travel space and are true thought partners in shaping our platform, helping reinvent what hospitality looks like in this new era. Our customers rely on us not only to deliver exceptional customer experiences, but also to drive meaningful growth for their businesses.
- Our TTH team is constantly pushing the bounds of what is possible within this industry and beyond. We help support our customers in the moments that matter — whether that’s proactively encouraging new bookings to prepare for exciting events, or helping guests rebook their flights or stays during times of distress. We help our customers maximize the lifetime value of their guests and build products to delight guests at every touchpoint.
- We’re a small and scrappy team, and we support each other with any deliverables we have to meet. Every engineer on TTH is also a product-led thinker; every PM on TTH is tinkering and developing tangible prototypes; and every strategist on TTH is capable of owning an agent end to end. As a part of this team, you’ll set the standard for what it means to go beyond your role, and help build the travel industry of the future.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
УдалённоRichmond, Canada
УдалённоSeattle, WA
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