Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join us as a Principal Product Manager on our Emerging Technology and Innovation (ETI) team.
About the job
We are seeking a visionary and entrepreneurial Product Manager passionate about building the future, not just improving the present. In this role, you will lead Horizon 3 innovation—imagining, shaping, and validating breakthrough product concepts that could fundamentally transform the enterprise landscape over the next 3-5+ years.
As part of our team, your mandate is to look beyond current product lines and incremental enhancements. You will actively scout emerging technologies, societal and industry shifts, and nascent user problems with the potential to unlock new markets and create transformational value. Your goal is to help imagine the future that will exist based on technological advances across AI/ ML, AGI, quantum computing, blockchain and more. Working side-by-side with world-class researchers, engineers, and designers, you will take bold, unproven ideas from whiteboard to working prototype—navigating ambiguity, systematically de-risking concepts, and driving structured experimentation.
You’ll drive the vision for ambitious initiatives, frame the strategic bets worth making, and build the business case for high-risk, high-reward ventures that position our company at the forefront of the industry. Your success will be measured by your ability to identify and validate opportunities that can shape the next era of growth for Twilio—and the broader technology ecosystem.
Responsibilities
In this role, you’ll:
Define Horizon 3 strategy: Lead the exploration of various technological trends, their implications for business and thus areas of opportunity for Twilio
Drive Product Vision: Lead discovery and definition of innovative product opportunities. Align user needs, technical feasibility, and business objectives.
Rapid Experimentation: Design and manage the lifecycle of early prototypes, MVPs, and proofs-of-concept. Leverage lean and agile methodologies to iterate quickly.
Cross-Functional Collaboration: Work directly with engineering, research, design, and go-to-market teams to transform breakthrough concepts into user-ready solutions.
Market & User Research: Conduct customer interviews, gather market intelligence, analyze usage patterns, and synthesize insights from early testing to inform ongoing project direction.
Stakeholder Engagement: Communicate strategic vision, product rationale, and outcomes to executive leadership and cross-functional stakeholders.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Proven experience (5+ years) as a Product Manager or Product Strategy Lead, ideally in a technology/enterprise SaaS, platform, or developer-centric environment.
Track record of launching new products, features, or experimental projects—ideally with experience in 0→1 product development or R&D environments.
Familiarity with emerging technologies (AI/ML, developer tools, workflow automation, or similar).
Strong analytical and user research skills; data-driven but comfortable with ambiguity and hypothesis-driven decision making
Exceptional communication and storytelling ability to convey vision and inspire action
Technical acumen; able to collaborate closely with engineering and research teams and ability to draw business implications from technological trends
Entrepreneurial mindset; eager to take calculated risks, iterate rapidly, and learn from failure as well as success
BS in Computer Science, Engineering, or equivalent practical experience
Desired:
Experience working with AI ML technology and customer engagement platforms
Experience working in trust, security, or fraud prevention
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500.
Based in the San Francisco Bay area, California: $201,280- $251,600.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until February 1st, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's go-to-market organization is growing quickly, and our most important priorities for customers and for our field rarely sit within one team. Priorities cut across Sales, Marketing, Customer Success, Product, Revenue Operations, Enablement, Finance, Legal, Partnerships and more. We're looking for a strategic program manager to own these initiatives end to end.
You'll start with an ambiguous ask, sometimes from a senior leader and sometimes from a signal in the data. You'll find the root cause of the problem and design a solution with subject-matter experts across the company, then drive it from strategy to planning to results to iteration. You’ll bring stakeholders along while still moving quickly to the right answer. The work ranges from large cross-functional programs to short, focused SWAT efforts on urgent questions. Success looks like making better decisions, faster, for our customers and our field.
This is a strategic, highly cross-functional individual contributor role for someone equally comfortable building a business case, running a forum with senior stakeholders, getting into the data, and working directly with the field. You'll operate with high autonomy on the most critical GTM questions we face.
Key responsibilities
Own a portfolio of strategic GTM programs end to end, each starting from a business problem (e.g., customer activation, seller efficiency, model launches) and running from scoping through launch, operationalization, results, and iteration
Act as a thought partner to Sales and GTM leaders: identify, scope, and prioritize the programs most worth doing, and say no to the rest
Turn ambiguous, loosely scoped problems into structured analysis, a defensible model, and a clear plan with owners, milestones, and decision points
Align and drive teams across Sales, Marketing, Customer Success, Product, Revenue Operations, Enablement, Finance, Legal, and Partnerships without formal authority over any of them
Engage senior executives on the status and outcomes of the most critical programs
Manage change so new programs are adopted by the field, and define and report on success metrics such as adoption, time-to-value, and productivity impact
Use AI tools every day to analyze, model, and build faster
Create the templates, cadence, and reporting that help every future program launch well
Minimum qualifications
Have led complex cross-functional programs from problem definition through delivery, in strategy consulting, strategy and operations, GTM or sales programs, or program management
A track record of turning ambiguous problems into clear, defensible recommendations
Have driven initiatives to completion across teams you do not manage, including when senior stakeholders disagreed
Analytical skills: building a business case and quantitative model, defining targets, and pulling and analyzing your own data from CRM and BI tools
Clear written and verbal communication, with experience presenting analysis and recommendations to senior and executive audiences
A working understanding of how an enterprise sales organization operates
Have built programs or processes where none existed, and owned the outcome through to results
Are motivated by Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
A background in strategy consulting followed by an in-house role where you built and ran programs and strategic projects
Experience running sales or GTM programs with measured results, such as pipeline, activation, adoption, or launch programs
Experience working within a sales operating cadence, such as forecast calls and pipeline reviews, Sales planning, product launches
Hands-on experience using AI tools daily to work faster and more rigorously, including building workflows with Claude or similar tools
Experience at a company selling technical or AI products
Experience as an early hire in a new team or function
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$310,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
RC Capital is RevenueCat's first move into financial services. Our first product, Early Payouts, gives developers access to App Store proceeds without waiting the usual 30 to 60 days for Apple and Google to pay them.
As Sales & Operations Specialist, RC Capital, you will own the customer lifecycle end-to-end - from identifying and qualifying suitable prospects through screening, onboarding, activation, ongoing support, account operations, and portfolio health. You will combine commercial judgment, customer care, operational discipline, and risk awareness to help RC Capital acquire and serve more healthy customers.
This is a hands-on individual-contributor role on a small founding team. You might move from a discovery call to an onboarding issue, a portfolio review, and a workflow improvement in the same day. You will work closely with Sales, Support, Product, Data, Finance, Legal, Marketing, and GTM Operations, and report to the VP of Strategy & Operations. You will also help build the playbook and systems future teammates inherit.
WHAT YOU'LL OWN:
- Sales and qualification. Manage a portfolio of inbound and targeted outbound opportunities. Run discovery, assess product and customer fit, coordinate screening, handle objections, maintain momentum, and guide suitable prospects to a clear decision.
- Onboarding and activation. Lead approved customers from decision to activated. Ensure customers understand how to use Early Payouts successfully.
- Customer support and portfolio operations. Serve as a reliable point of contact for customers, including questions, disputes, and operational issues. Coordinate with RevenueCat Support and specialist teams, and own follow-through through resolution.
- Risk-aware execution. Apply documented customer, fraud, and risk policies consistently; investigate issues; document decisions; monitor emerging patterns; and make sound recommendations. Escalate exceptions and regulated or high-impact decisions to the appropriate risk, legal, finance, or leadership owner.
- Lifecycle performance and insight. Maintain a reliable view of pipeline, onboarding, support demand, usage, and portfolio health. Turn data into recommendations on funnel quality, conversion, time to activation, drop-off, retention, customer experience, and risk indicators. Bring structured customer insight to Product to inform roadmaps.
- Systems, automation, and playbooks. Improve CRM, support workflows, internal handoffs, reporting, documentation, and automation. Use AI thoughtfully to reduce manual work and response times without weakening controls or customer trust. Partner with Marketing, Operations, Data, and Product on durable implementations.
- Customer and growth. Partner with Marketing on focused acquisition and lifecycle experiments. Support marketing efforts like campaign execution, competitive analysis, and content that drives demand.
WHAT WE'RE LOOKING FOR
- 4+ years in a high-ownership, customer-facing commercial or operations role spanning sales, account management, customer success, customer support, or customer operations.
- A track record of moving opportunities through a commercial process and managing a meaningful volume of customer relationships with strong follow-through.
- Experience in fintech, payments, lending, factoring, embedded finance, or another environment where customer growth and operational risk are closely connected.
- 1-2 years of marketing or growth experience running campaigns or managing CRM-driven outreach.
- Strong operational judgment: you clarify ownership, define next steps, document decisions, apply policy consistently, and recognize when an issue needs specialist review.
- Analytical fluency across CRM, support, and analytics tools, with the ability to diagnose funnel or portfolio performance and recommend action.
- Practical experience improving workflows with automation and AI, including judgment about where automation introduces unacceptable risk or a poor customer experience.
- Excellent written and verbal communication: persuasive with prospects, clear during onboarding, calm in disputes, and concise with executives and cross-functional partners.
- Comfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones.
NICE TO HAVE
- Direct experience with payment operations, underwriting, fraud and risk workflows, disputes, or compliance-adjacent processes.
- Experience launching a new product, business line, or operating motion before the playbook was written.
- Knowledge of mobile apps, developer products, subscriptions, or App Store economics.
- Experience contributing to CRM or lifecycle campaigns, customer-facing content, or growth experiments.
- Familiarity with tools such as Salesforce, Notion, Linear, Intercom or Zendesk, Slack, Zoom, and product analytics platforms.
What success looks like
In your first 30 days
- Understand RC Capital's product, customers, unit economics, risk model, and role within RevenueCat.
- Map the lifecycle from first signal through activation and live-account support.
- Establish baseline reporting for pipeline quality, conversion, time to decision, time to activation, support demand, repeat usage, and portfolio health.
- Shadow sales, onboarding, support, risk, and account reviews; then handle initial customer interactions with support.
- Ship one concrete improvement to a workflow, report, playbook, or automation.
By 90 days
- Independently own a portfolio from qualification and screening through onboarding and ongoing operations, escalating genuine exceptions appropriately.
- Give the team a reliable view of pipeline, onboarding, support, usage, and portfolio performance, with recommendations rather than reporting alone.
- Run a consistent cadence for opportunity follow-up, onboarding, live-account reviews, and issue resolution.
- Ship workflow or automation improvements that reduce manual work or customer wait time without weakening controls.
- Support marketing efforts to deliver on targets.
- Translate recurring customer and operational friction into structured recommendations for Product, Data, Finance, Legal, Support, or Marketing.
By 6 to 12 months
- Improve key lifecycle measures such as conversion, activation speed, utilization and retention.
- Help grow a portfolio of healthy customers while keeping fraud, disputes, losses, and other agreed risk indicators within guardrails.
- Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads.
- Help turn the early motion into a repeatable engine and identify which responsibilities should move to partner teams or future hires as volume grows.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
We’re looking for a Senior Technical Recruiter to join our technical recruiting team and own full-cycle recruiting across engineering functions. You’ll partner directly with engineering hiring managers to understand hiring needs, build strong talent pipelines, and deliver results in a fast-paced, evolving environment.
This is a hands-on role for someone with strong technical recruiting and sourcing experience who thrives in a startup or high-growth setting. You’ll independently manage searches, engage hard-to-find talent, and guide candidates and hiring teams through the recruiting process from intake to offer acceptance.
What You’ll Do
Own full-cycle recruiting for engineering roles, from intake and sourcing through interviews, offer negotiation, and closing.
Partner with engineering leaders to define role requirements, calibrate candidate profiles, and establish effective interview and assessment plans.
Build diverse, high-quality talent pipelines through proactive outreach, talent mapping, market research, and creative sourcing channels beyond LinkedIn.
Translate new hiring priorities into actionable search plans, quickly building pipelines and moving qualified candidates through the funnel.
Manage multiple searches and adapt to shifting priorities while maintaining momentum and a strong candidate experience.
Use recruiting data to evaluate pipeline health, identify bottlenecks, and adjust your approach to improve hiring outcomes.
Partner with compensation, People, and business stakeholders to develop competitive offers and successfully close candidates.
Maintain accurate candidate records and recruiting activity in Greenhouse.
Contribute ideas and share best practices to improve recruiting processes as the team scales.
What We’re Looking For
5+ years of recruiting experience, including technical recruiting and full-cycle ownership of engineering searches.
A proven track record of hiring engineering talent across multiple levels, including senior individual contributors.
Strong sourcing skills, with demonstrated success independently identifying, engaging, and converting passive candidates for difficult-to-fill technical roles.
Experience using creative sourcing methods beyond job postings and LinkedIn, such as technical communities, referrals, targeted research, and talent mapping.
Experience recruiting in a startup or high-growth environment where hiring needs evolve, processes are still developing, and hands-on execution is essential.
The ability to independently manage searches, move quickly, and adapt your approach as priorities change.
Excellent written and verbal communication skills, with the ability to build strong relationships with candidates and stakeholders.
Experience using an ATS and recruiting metrics to manage searches and improve results; Greenhouse experience is a plus.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$106,650
—
$133,750 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
The Banking Data Science team powers the product roadmap for Wealthsimple’s retail and business banking offering, ranging from Chequing & Savings accounts, Lending, Money Movement, Payments, Corporate accounts and more. Data scientists are embedded within cross-disciplinary teams, working directly with product managers, engineers and designers as a lateral strategic partner.
In this role, you'll be the DRI (Directly Responsible Individual) for the Money Movement and Payments domains. The breadth of its scope is vast: you will have ownership of the strategic direction for feature pricing, design experiments to inform the future of the client experience, and build client-facing data products that will reach millions of Canadians. We’re looking for a full-stack Senior Data Scientist who is excited about banking products and can contribute to product growth from day one.
In this role, you will have the opportunity to:
- Design & execute A/B tests to inform pricing, measure launch impact and make data-informed decisions on the future of the product roadmap.
- Build client-facing ML & AI products, such as spend insights https://help.wealthsimple.com/hc/en-ca/articles/49929213964571-Track-and-categorize-your-spending.
- Design & implement measurement strategy for upcoming product launches, including metric definition, geo-experimentation and otherwise incrementality analyses.
- Design & build data pipelines and architecture for modelled datasets.
- Use causal inference and complex statistical methods to deep dive into the product problems pace in order to provide actionable insights rooted in a deep understanding of client behaviour.
- Leverage AI to build agentic workflows, deepen your craft and handle operational tasks efficiently.
- Take ownership and ship it—continuously look for the simplest, most effective way to approach challenges.
- Work where you are (while our Canadian offices are located in Toronto, we are a remote-first workforce and you can join from anywhere in Canada!)
We are looking for someone who:
- Has a product mindset, having worked on customer-facing products with a culture of A/B testing, strong experimental design, product analytics and data storytelling.
- Has experience with the impactful application of complex statistical methods, causal inference, and applied mathematics.
- Is experienced working directly with cross-functional partners, preferably having worked with director-level stakeholders.
- Is passionate about measurement and understanding what drives business outcomes, navigating the complexities of attribution and incrementality.
- Has driven high-stakes product decisions (e.g., pricing, roadmap priorities) with data
- Adjusts quickly to changing priorities and effectively manages complexity in a fast-paced growth environment.
- Values simplicity and pragmatism, knows when to build sophisticated solutions and when a simpler approach will suffice.
- Strong technical skills in Python and SQL with experience building production-quality data pipelines.
- Excellent communication skills and ability to translate complex technical concepts for non-technical stakeholders.
- Fintech experience is a bonus, but not a requirement.
Why you’ll love this role:
- Lead experimentation best practices across Wealthsimple, setting the standard for how teams design and interpret tests to make sharper product decisions.
- High visibility, high impact: Your work directly affects Wealthsimple's product roadmap and influences the banking experience for millions of Canadians.
- Diverse technical challenges: Develop expertise across measurement, A/B testing, causal inference, machine learning, and computational math.
- Strategic domain ownership: Own two key pillars of Wealthsimple's product strategy and build deep expertise in a lasting problem space.
- AI-enabled efficiency: Leverage cutting-edge AI tooling to amplify your impact and focus on the most strategic challenges.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Remote (USA)
At Livefront, we help companies design and build world-class digital products that command attention and inspire joy. We’ve helped household names like CVS, Samsung, General Mills, and Optum create experiences that have reached millions of people, and startups like HomeSpotter and Credly build entirely new businesses that challenge their industries’ status quo.
We’re looking for an outstanding VP, Business Development to join our team. You can work remotely from Minneapolis, Chicago, or Dallas!
Who you are
You are an elite relationship builder, a masterful connector, and an unparalleled networker with deep expertise in digital product design and development services businesses. You are a highly proactive and articulate communicator who consistently conveys what makes Livefront uniquely valuable to major current and future clients, with genuine insight and authority. You relentlessly pursue client success, operating with positive energy, well-informed strategic perspectives, and an indomitable tenacity that yields extraordinary results. Executives and key stakeholders seek out your counsel, and they anticipate and value every interaction with you. You have a demonstrated ability to cultivate and secure high-value, long-term strategic alliances and drive the complex, high-level negotiations necessary to solidify them. You thrive on managing high-stakes contracting agreements and crafting compelling proposals that win major deals.
What you will be doing
Represent Livefront’s leading skills, expertise, and visionary outlook to major clients and the industry through high-profile networking, strategic outreach, and key industry events.
Identify, prospect, and secure major, strategic clients with significant revenue potential, perfectly aligned with Livefront’s advanced capabilities.
Communicate Livefront’s unique and superior value proposition to key prospective clients through sophisticated presentations, high-level negotiations, and impactful outreach campaigns.
Collaborate strategically with Solutions Architects to propose optimal team/resourcing plans for complex client briefs and develop impactful, high-value pricing proposals.
Leverage the talents of the UX Strategy and Commercial Operations teams to develop compelling, innovative concepts and sophisticated pitch materials that resonate with top-tier clients.
Independently drive and close high-value, complex deals with key clients, consistently exceeding ambitious targets.
Develop highly persuasive sales presentations, strategic proposals, and other high-impact sales support and/or marketing materials tailored to major accounts.
Craft engagements that solve the most critical and complex client needs, leverage the full potential of Livefront’s robust processes and methodologies, and empower our team to deliver exceptional results and drive maximum client impact.
Independently create and manage complex, high-stakes sales contracts like MSAs and SOWs with key clients.
Manage and provide strategic insights and forecasts based on detailed activity tracking and analysis of major deals within the CRM.
Conduct advanced competitive analysis and market research to understand complex customer needs and emerging industry trends across digital services.
Own and drive the strategy and execution for key areas within the Growth function, developing and implementing plans to achieve ambitious growth targets in these areas.
Why you should apply
You want to work with passionate and talented people who are always looking for ways to make things better.
You understand the power of a strong business relationship built upon mutual interest and trust, and doing the daily work of forging relationships like that is what drives you.
You desire a work environment where respect, mutual trust, and egoless collaboration are paramount.
You want colleagues who take their work seriously but not themselves, and who know how to let loose and have a good time.
You like being part of a team that has a reputation for excellence and gives back to the community by educating, mentoring, and sponsoring.
You believe in sweating the details, giving a damn about quality, and taking pride in going the extra mile.
What you bring to the table
Extensive, exceptional track record in outside sales, with a focus on securing major deals in digital product services.
Master-level presentation skills, including high-stakes sales pitches and complex negotiations with C-level executives.
Ability to leverage data-driven insights and strategic storytelling to influence critical decision-making at the highest level.
Expertise in communicating innovative perspectives to clients that transform their approach to digital products and market entry strategies.
Exceptional and demonstrable ability to build and maintain long-term, high-value strategic alliances with key client partners.
Proven success in building highly trusting and collaborative relationships with delivery teams to ensure seamless execution of major projects.
An exceptionally self-motivated, results-oriented, and driven mentality, consistently exceeding ambitious targets.
Track record of sourcing and closing deals valued from $1m to $10mm+.
Bonus points if you…
Have management consulting experience with major accounts in Healthcare, Consumer, or Financial Services.
Have an engineering or computer science degree and/or deep technical background.
Have a Master’s degree in Business Administration.
$170,000 - $190,000 annual base salary with an OTE to be discussed during the interview process
What to expect
When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn, etc).
Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete.
Additional information
We go out of our way to evaluate all employees and job applicants equally based on merit, competence, and qualifications. We encourage candidates from all backgrounds to apply and consider all qualified applicants. Don't worry, every application will be reviewed by a human.
Location: US - United States
Scopely is looking for a top-performing
Principal Technical
Designer to join our design organization remotely within the US or hybrid in our Culver City hub.
At Scopely, we care deeply about what we do and want to inspire play every day — whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
As Principal Technical Designer, you will sit between game designers and the full stack that carries their content from authoring to the player: Tools (the designer interface), Engine (how the game consumes data), and Infrastructure (how data is stored and delivered), and make sure designers are set up to build content quickly, safely, and at scale. You will turn how designers actually work into clear requirements for Tools, and build the templates, data structures, validation, and standards that let great ideas become shipped content without waiting on an engineer. Your hands-on work and expertise will unlock the team of designers to create more compelling content for our players, deliver it much more quickly, and eliminate points of friction throughout the process.
What you will do:
Own the content workflow experience for game designers, from first idea through live content, and raise it to a standard where authoring is fast, safe, and a pleasure.
Bridge game designers and the full data stack: turn designer pain points into clear, prioritized requirements for Tools, Engine, and Infrastructure, and translate their constraints back into practical guidance.
Measure how designers work today (iteration time, hand-offs, engineer-assist requests, content defects) and remove the biggest sources of friction.
Partner with Tools, Engine, and Infrastructure to specify authoring tools, data schemas, validation, and delivery, and act as the first and most demanding user during prototyping and rollout.
Build the technical foundations designers rely on: reusable templates, data architectures, and scripts that let designers create and tune content without code changes.
Own content architecture across projects: define how content is structured, authored, versioned, and delivered so teams share one coherent model instead of rebuilding per title.
Define and enforce content authoring standards for naming, data structure, documentation, and review, with validation that catches errors at authoring time rather than in QA or live.
Set the workflow and tooling strategy for the design organization: decide which workflows deserve investment and shape the roadmap with Tools, Engine, and Infrastructure leadership.
Serve as craft lead for technical design: set the discipline's standards and hiring bar, mentor designers and technical designers, and lead the team through transitions to new tooling.
Form small cross-discipline embedded workflow teams (design, tools, engineering) aimed at the highest-friction workflows, and partner with Art, UX, QA, and Live Ops so pipelines hold from authoring through release.
Envision content workflows that sustain a large live-operated game, with scalable quality, velocity, and cost.
What you will need:
8+ years in technical design, systems design, or tools-facing design roles on shipped games
Demonstrated experience partnering with tools, engine, and backend teams to define authoring tools, content pipelines, or data-driven workflows end to end
A track record of measurably improving designer iteration time or content throughput, including leading cross-discipline workflow efforts at scale (embedded teams, tooling migrations, or content architecture)
Strong scripting and data skills (for example Python, C#, Lua, visual scripting, spreadsheets, JSON, SQL) and the judgment to know when to build, configure, or ask Engineering
Deep understanding of data-driven design: config tables, schemas, templates, and validation, and how data is consumed by the engine and stored and delivered from the backend
Experience on live-operated or content-heavy games where content velocity and quality both matter
Strong communication and the ability to set standards and priorities across multiple teams without direct authority
Bonus Points:
Experience building or owning internal authoring tools, or designing workflows for creator or user-generated-content tools
Experience working directly in Unity, including custom editors and data-driven asset workflows
3+ years working in Free to Play
Experience on cross-platform products, and console / PC games
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$144,200
—
$215,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Mexico City
About the Role
To the attention of candidates in Mexico City : Unfortunately, V
isa sponsorship is NOT provided for this position
.
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
Responsibilities
We are looking for a seasoned sales professional to join our Mid Market Sales Team responsible for covering Territory Sales in the LATAM area. The ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers.
As an Mid Market Account Executive, you'll be responsible for developing and executing against a comprehensive territory/accounts plan as well as driving sales in a defined territory and/or account list to achieve revenue targets, working in collaboration with Cloudflare Partners. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services.
Manage contract negotiations.
Generate and maintain a robust sales pipeline in coordination with Partners in assigned territory to maximize, achieve and exceed sales targets
Develop long-term strategic relationships with key partners to capture market share, acquiring new accounts and expanding Cloudflare services in existing accounts
Prospecting into target accounts to generate new sales opportunities.
Aligning with channel partners on go-to-market strategy.
Desirable Skills, Knowledge, and Experience
Bachelor's degree required
English/Spanish Fluency
3+ years experience selling technology solutions in a B2B model
Experience orchestrating cross-functional teams, including Partners sales and marketing teams to plan and execute a territory business plan
Experience supporting and building relationships highly preferred
Basic understanding of computer networking and “how the internet works”
Experience managing longer, complex sales cycles
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
Strong interpersonal communication (verbal and written) and organizational skills
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
What You’ll Do
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
What You Need
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
For candidates located in NYC or SF, the pay range for this role is $167,000 - $220,000. For candidates located in all other locations, the pay range for this role is $150,000-$206,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States of America (USA), North Carolina; United States of America (USA), South Carolina; United States of America (USA), Virginia
As the
Director of MDU Sales
at Lumos, you'll play a key leadership role in expanding our fiber footprint and driving growth across the multifamily and HOA markets. You'll lead and develop a high-performing sales team, shape market strategies, and build valuable partnerships with property owners, developers, and management companies to bring Lumos' fiber services to more communities.
This is an opportunity to make a meaningful impact on a growing business, combining hands-on sales leadership with strategic thinking to strengthen our MDU presence, accelerate revenue growth, and help scale the organization as Lumos continues to expand.
Why Lumos:
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.
Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.
What You'll Do:
Lead, coach, and develop a team of MDU Account Executives, driving accountability, collaboration, and consistent achievement of sales goals.
Develop and execute MDU sales strategies that support revenue growth, market expansion, and long-term business objectives.
Establish market and account priorities, ensuring the team focuses on high-value opportunities and maintains a healthy, predictable sales pipeline.
Guide the team through complex MDU and HOA opportunities, including access, marketing, and bulk service agreements.
Cultivate strategic relationships with property owners, developers, management companies, and HOA organizations to expand Lumos' presence and grow portfolio-level partnerships.
Support high-value negotiations and serve as an escalation point for key accounts and strategic property relationships.
Monitor sales performance, pipeline activity, and KPIs to identify opportunities to improve productivity, conversion rates, and overall team effectiveness.
Partner across Marketing, Operations, Construction, Sales Engineering, Finance, and Legal to support successful property launches and remove barriers to growth.
Help shape and scale the MDU sales organization by strengthening sales processes, developing talent, and identifying new opportunities for growth.
What You'll Bring:
8+ years of MDU sales experience within the telecommunications industry, including at least 3 years in a sales leadership role.
Proven success leading sales teams, exceeding revenue targets, and driving growth in a competitive environment.
Strong understanding of MDU and HOA markets, including property ownership structures, bulk agreements, and the sales cycle.
Experience developing sales strategies, managing pipelines, and forecasting performance across multiple markets.
Strong consultative selling, negotiation, and relationship-building skills, with the ability to influence senior executives and key decision-makers.
Demonstrated ability to coach, mentor, and develop sales professionals while building a high-performing, accountable team.
Excellent communication, presentation, strategic planning, and problem-solving skills.
Proficiency with CRM platforms such as Salesforce and experience using sales data to drive decisions.
Ability to travel regionally for property visits, team development, and strategic meetings.
What Makes You a Great Fit:
Experience expanding MDU sales operations into new markets or scaling a growing sales organization.
Established relationships with multifamily developers, property management companies, HOA organizations, or portfolio-level decision-makers.
Experience negotiating complex bulk service agreements and developing long-term strategic partnerships.
A hands-on, collaborative leadership style with the ability to balance long-term sales strategy with day-to-day execution.
A proactive, solutions-oriented mindset and the ability to thrive in a fast-paced, evolving organization.
Physical Requirements:
Frequently operates a computer, phone, and standard office tools.
Ability to travel to properties and regional offices as needed.
Near-constant use of sight, speech, hearing, comprehension, and reasoning.
Must be able to sit or remain in a stationary position for extended periods.
Benefits & Perks:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
Comprehensive health, dental, and vision coverage.
Competitive compensation packages, including bonus options for eligible positions.
Paid Time Off & Paid Holidays.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
100% employer-paid life and disability insurance.
Employee Assistance Program (EAP) with access to professional support for life’s challenges.
401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
Wellness program offering education and cash incentives for gym attendance and nutrition programs.
Employee referral bonuses.
Discounts on Lumos Fiber Internet for employees who live in our service areas.
Discounts on T-Mobile wireless service and select features for lines.
Applicant Eligibility Notice:
Applicants must be at least eighteen (18) years of age at the time of application.
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals
with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
Location: New York City, New York
Workplace: remote
About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
The Opportunity
We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients.
Key Responsibilities
This role will be measured by GRR, NRR, and CSAT.
Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention
Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged
Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits
Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value
Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth
Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly
Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support
Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value
Identify expansion opportunities within existing accounts, driving upsell and cross-sell
Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement
Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers
Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space
What Success Looks Like
Within the first 90 days:
Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape
Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities
Shadow QBRs and customer escalations to understand existing processes and customer expectations
Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential
Over two quarters, success includes:
Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation
Achieve a net revenue retention (NRR) target of 120%+ across managed accounts
Drive measurable product adoption improvements across the portfolio, tracked via usage metrics
Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team
Develop at least 1–2 customer case studies or references from your book of business
Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering
Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes
Required Qualifications
8+ years experience in a customer success role at a SaaS company
Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships
Strong understanding of customer success principles and methodologies
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation
Demonstrated ability to manage multiple projects and priorities simultaneously
Analytical mindset with the ability to interpret data and trends to drive strategic recommendations
Experience working cross-functionally with sales, product, and support teams
Proficiency in CRM software and other relevant tools
Located in the San Francisco Bay Area
Alignment with Collectly's GTM Values:
We are owners - we have humility and put the team first.
We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Preferred
Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite)
Maintains high executive engagement and serves as a strategic advisor, not just a support contact
Proactively identifies and develops internal champions
Connects product value to measurable business outcomes.
Drives renewals with minimal risk through proactive health monitoring
Identifies expansion and upsell opportunities naturally within the relationship
If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today!
Why You'll Love It Here
Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
Student Loan Support: We help lighten the load with contributions toward your student loans.
Compensation Range: $160,000 - $180,000 per year
Location: New York; San Francisco; Washington, DC; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview
Cohere is built on a simple advantage: AI that actually deploys at production-scale. With enterprise-ready products, a CEO who co-authored the Transformer Paper that launched modern AI, and the newly combined strength of Aleph Alpha, we’re becoming the transatlantic leader in sovereign AI for enterprises and governments. A company with this much momentum needs a storytelling engine to match, and this role is part of the team building it.
Reporting to the Director of Corporate Communication, the Enterprise B2B Communications Manager will earn the attention and trust of business audiences by showing, through real customer stories, how organizations use Cohere to change the way they work, serve their customers, and create value. You’ll translate Cohere’s global priorities into stories that resonate with what customers and partners care about, pairing sharp strategy with consistently strong execution.
You’ll partner closely with GTM, marketing, product, legal, government affairs, and sales to make it happen.
Key Responsibilities
As the Enterprise B2B Communications Manager, you will:
- Execute an enterprise B2B communications strategy that translates company-wide priorities into a program with clear audiences, narratives and outcomes for global customers and partners.
- Establish relationships with communications teams at partner and customer companies
- Lead campaigns across earned and owned channels that deepen understanding of Cohere’s technology, build trust, and demonstrate business value
- Create a robust library of customer, partner and ecosystem stories and testimonials that show real impact across markets and priority industries.
- Shape narratives and messaging that turn complex technology and product developments into clear, compelling stories for business audiences
- Lead communications for launches, executive moments and tentpole events, ensuring strong coordination across teams.
- Cultivate trusted relationships with leading business, technology, trade, and new media
- Advise and prepare senior spokespeople for media, speaking and stakeholder opportunities, including briefing materials and talking points
- Partner closely with regional and global teams to set clear ways of working, share insight and make sure local perspectives shape overall strategy.
- Spot emerging opportunities and reputational risks early, offering sound counsel and helping the team respond quickly and confidently.
- Manage agency partners, holding a high bar for strategic thinking, creativity and execution.
- Support an ambitious, collaborative and low-ego culture where people are comfortable being flexible and scrappy.
Qualifications
- 8+ years of experience in communications, ideally in AI, enterprise software, or developer‑focused environments
- Are experienced in collaborating with external customers, strategic partners, and senior executives.
- Have a track record of securing impactful coverage across business, technology, trade, and industry media.
- Are highly organized and detail‑oriented with strong project management skills and a bias for action
- Are comfortable navigating ambiguity and thrive in fast‑moving, high‑growth environments
- Build strong cross‑functional relationships to drive clarity, consistency, and alignment across teams
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States
Workplace: Remote
Coder is looking for a Senior Account Executive to grow our diverse customer base. You’ll help bring Coder’s platform to some of the largest companies in the world, who are focused on executing AI-centric software development at scale. This role is about building trusted relationships, shaping deals, and making sure enterprise customers clearly see the value we deliver.
Day to day, you will manage the full sales cycle, from sourcing opportunities to closing contracts. You’ll work side by side with engineers, buyers, and internal partners to remove friction and move complex deals forward.
What you’ll do here
- Build and close a strong pipeline of enterprise accounts with large engineering organizations
- Generate qualified opportunities through outbound prospecting and inbound leads
- Lead compelling demos that differentiate Coder, and communicate our value with clarity and conviction
- Collaborate with Sales Engineers to deliver a thorough technical evaluation
- Partner with decision-makers and technical stakeholders throughout the sales cycle
- Travel as needed to support deals and customer relationships
What we’re looking for
- 5+ years in software sales with a strong prospecting background (ideally Developer, Agent, DevSecOps, or Cloud Native Computing Foundation (CNCF) technologies)
- 3+ years selling into Fortune 500 companies
- Experience engaging with software engineering leaders and technical decision-makers
- Understanding of DevOps, CI/CD, platform engineering, and developer tools
- Experience with GenAI & Agentic development tools (Cursor, Claude, Windsurf, Goose, Copilot, etc)
- Comfortable with outbound motion and partnering with Sales Engineers
- Track record of exceeding quota and pipeline goals
- Strong communication skills - written, verbal, and in presentations
- Familiarity with different sales cycles (startup, midsize, enterprise)
- Creative, analytical, and highly self-motivated
- Ability to travel up to 15%
Bonus tacos if you have
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- A technical background or meaningful experience with open source software
- Curiosity about emerging AI workflows, developer tools, and general tech trends
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: San Francisco, California
Workplace: hybrid
About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
The Opportunity
We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients.
Key Responsibilities
This role will be measured by GRR, NRR, and CSAT.
Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention
Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged
Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits
Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value
Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth
Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly
Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support
Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value
Identify expansion opportunities within existing accounts, driving upsell and cross-sell
Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement
Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers
Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space
What Success Looks Like
Within the first 90 days:
Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape
Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities
Shadow QBRs and customer escalations to understand existing processes and customer expectations
Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential
Over two quarters, success includes:
Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation
Achieve a net revenue retention (NRR) target of 120%+ across managed accounts
Drive measurable product adoption improvements across the portfolio, tracked via usage metrics
Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team
Develop at least 1–2 customer case studies or references from your book of business
Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering
Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes
Required Qualifications
8+ years experience in a customer success role at a SaaS company
Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships
Strong understanding of customer success principles and methodologies
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation
Demonstrated ability to manage multiple projects and priorities simultaneously
Analytical mindset with the ability to interpret data and trends to drive strategic recommendations
Experience working cross-functionally with sales, product, and support teams
Proficiency in CRM software and other relevant tools
Located in the San Francisco Bay Area
Alignment with Collectly's GTM Values:
We are owners - we have humility and put the team first.
We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Preferred
Preferred
8+ total years of experience in a retention based client-facing role
3+ years working with or alongside Revenue Cycle Management (RCM) teams, billing departments, or healthcare finance stakeholders
Experience in healthcare SaaS, health tech, or digital health companies
Familiarity with RCM workflows — claims processing, denial management, coding, reimbursement cycles, prior authorization, etc.
Understanding of key healthcare stakeholders: CFOs, Revenue Cycle Directors, Billing Managers, Practice Administrators
Core Competencies
Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite)
Maintains high executive engagement and serves as a strategic advisor, not just a support contact
Proactively identifies and develops internal champions
Connects product value to measurable business outcomes.
Drives renewals with minimal risk through proactive health monitoring
Identifies expansion and upsell opportunities naturally within the relationship
If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today!
Why You'll Love It Here
Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
Student Loan Support: We help lighten the load with contributions toward your student loans.
Compensation Range: $160,000 - $180,000 per year
Location: New York, NY
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
The Financial Planning & Analysis team is looking for a finance professional to advance Duolingo’s mission by delivering financial insights and driving high-impact decisions across the business. You will work closely with our FP&A Director and teams including Growth, Monetization, and Data Science to inform decisions that support Duolingo’s continued growth and profitability.
You’ll become an expert on Duolingo’s monetization engine—including how user and subscriber growth translates into revenue at more than $1 billion scale. This role is based in our New York City office on a hybrid schedule.
🧠 You will...
Develop and maintain financial models that support forecasting, earnings calls, strategic planning, and budgeting.
Translate complex financial analysis into clear, actionable insights for our partners and executives.
Recommend and own workstreams that shape decisions across Duolingo.
Analyze how product experiments, pricing, packaging, and new initiatives could affect Duolingo’s financial performance.
Contribute to high-profile materials for our Board of Directors, earnings calls, and senior executives.
✅ You have...
Experience in investment banking, private or public equity investing, or strategic finance/FP&A at a high-growth technology company.
Advanced financial modeling skills and experience designing and owning analytical models that improve business decisions.
A strong 80/20 mindset, with the ability to identify the core problem, focus on the insights that matter most, and prioritize the steps needed to solve it.
Sound judgment, with the ability to make well-reasoned decisions in ambiguous situations and establish a clear path forward.
Structured thinking, a strong command of the details, and the ability to turn complex analysis into compelling, decision-focused narratives.
Clear written and verbal communication skills, including experience presenting financial insights to cross-functional partners and senior leaders.
A track record of owning projects, managing competing priorities, and delivering high-quality work on time.
Proficiency in Microsoft Excel or Google Sheets.
⭐ Exceptional candidates will have...
Experience with consumer technology, subscription, or digital product business models.
Experience analyzing monetization, subscriber growth, or revenue drivers at scale.
Experience supporting quarterly earnings or preparing materials for a public-company board or senior executives.
Experience using AI tools to speed up analysis, improve financial models, and make everyday workflows more effective.
An impressive Duolingo streak!
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$154,700
—
$209,300 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the InfoSec team
The InfoSec team protects Affirm’s systems and data from evolving threats. We manage security risk, monitor vulnerabilities, and enforce protective controls across the company. The team leads incident response, compliance, identity and access management, and employee training. Our goal is to ensure that security is built into every system and decision at Affirm. We maintain a secure, trustworthy environment so the business can operate and grow with confidence.
About the role
As a Senior Technical Program Manager, you will lead programs that protect Affirm’s products, systems, and data. Partnering with Information Security, IT, and Engineering, you will turn complex security priorities into clear plans, drive delivery across teams, and achieve measurable improvements in security and operational health.
What you’ll do
You will lead technical security programs from planning through delivery, aligning Information Security, IT, Engineering, Infrastructure, and Product partners on scope, milestones, ownership, and outcomes.
You will partner with security leads to translate priorities and risk assessments into executable roadmaps, balancing risk reduction with engineering capacity and business needs.
You will engage in architecture reviews and threat modeling discussions, ask questions that clarify technical tradeoffs, and translate security requirements into concrete engineering deliverables.
You will manage dependencies, risks, and delivery commitments across teams, resolve blockers, and escalate decisions early with clear options and recommendations.
You will coordinate remediation of vulnerabilities and security findings, helping teams meet agreed service levels and establish sustainable plans for complex or long-term issues.
You will establish practical planning, review, and decision-making processes that clarify accountability and improve execution as security programs scale.
What we look for
You have 8+ years of experience leading complex technical programs, including delivery of information security initiatives across multiple teams.
You have practical experience in one or more security domains, such as product or platform security, identity and access management, vulnerability management, or risk assessment, and understand how security frameworks translate into technical controls.
You can turn ambiguous goals into achievable plans with clear milestones, dependencies, owners, and success measures, adapting as priorities and risks change.
You have improved program delivery through practical processes and meaningful metrics, using evidence and feedback to identify gaps and measure results.
You build trust and influence without direct authority, align partners with competing priorities, and communicate complex technical topics clearly across a distributed organization.
Base Pay Grade
- L
Equity Grade
- 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year:
CAD $128,000 - $188,000
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the InfoSec team
The InfoSec team protects Affirm’s systems and data from evolving threats. We manage security risk, monitor vulnerabilities, and enforce protective controls across the company. The team leads incident response, compliance, identity and access management, and employee training. Our goal is to ensure that security is built into every system and decision at Affirm. We maintain a secure, trustworthy environment so the business can operate and grow with confidence.
About the role
As a Senior Technical Program Manager, you will lead programs that protect Affirm’s products, systems, and data. Partnering with Information Security, IT, and Engineering, you will turn complex security priorities into clear plans, drive delivery across teams, and achieve measurable improvements in security and operational health.
What you’ll do
You will lead technical security programs from planning through delivery, aligning Information Security, IT, Engineering, Infrastructure, and Product partners on scope, milestones, ownership, and outcomes.
You will partner with security leads to translate priorities and risk assessments into executable roadmaps, balancing risk reduction with engineering capacity and business needs.
You will engage in architecture reviews and threat modeling discussions, ask questions that clarify technical tradeoffs, and translate security requirements into concrete engineering deliverables.
You will manage dependencies, risks, and delivery commitments across teams, resolve blockers, and escalate decisions early with clear options and recommendations.
You will coordinate remediation of vulnerabilities and security findings, helping teams meet agreed service levels and establish sustainable plans for complex or long-term issues.
You will establish practical planning, review, and decision-making processes that clarify accountability and improve execution as security programs scale.
What we look for
You have 8+ years of experience leading complex technical programs, including delivery of information security initiatives across multiple teams.
You have practical experience in one or more security domains, such as product or platform security, identity and access management, vulnerability management, or risk assessment, and understand how security frameworks translate into technical controls.
You can turn ambiguous goals into achievable plans with clear milestones, dependencies, owners, and success measures, adapting as priorities and risks change.
You have improved program delivery through practical processes and meaningful metrics, using evidence and feedback to identify gaps and measure results.
You build trust and influence without direct authority, align partners with competing priorities, and communicate complex technical topics clearly across a distributed organization.
Base Pay Grade - L
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA Pacific base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
USA Sapphire base pay range (all other U.S. states) per year: $146,000 - $206,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We’re looking for a Senior People Operations Specialist to play a key role in building and scaling the HR operations that support our growing team.
This is an opportunity to have real ownership and impact. You’ll oversee the core employee lifecycle while shaping the processes, systems, and ways of working that enable us to grow effectively. From improving existing workflows to introducing smarter, more automated solutions, you’ll have the freedom to challenge how things are done and make them better.
Working closely with HR Business Partners, Talent Acquisition, Payroll, Finance, and Legal, you’ll help create a seamless employee experience and ensure our HR operations are accurate, efficient, and built to scale.
If you enjoy bringing structure to fast-moving environments, solving operational challenges, and building things that make a tangible difference, this is a chance to help shape HR Operations at an exciting stage of our growth.
WHAT YOU'LL DO
- Own end-to-end HR operations: onboarding/offboarding, employee data management, contracts, and HRIS administration
- Design and continuously improve HR processes and workflows to support rapid headcount growth
- Partner with Payroll and Finance to ensure accurate, timely monthly payroll inputs (starters, leavers, changes, benefits)
- Partner with Legal, HR Business Partners and Talent Acquisition to ensure a smooth, well-documented employee lifecycle
- Act as the escalation point for employee queries relating to contracts, benefits, and policies
- Support audits (right-to-work, compliance, insurance) and maintain accurate employee records
- Ensure HR policies, employee handbooks, and processes comply with UK employment law (and monitor changes that require updates)
- Manage relationships with external vendors (such as benefits providers etc)
- Identify opportunities to automate and simplify recurring HR admin work
WHAT WE'RE LOOKING FOR
- 3+ years of experience in People Operations, ideally in a fast-growing or scale-up environment
- Solid working knowledge of UK employment law and best practice
- Experience owning or administering an HRIS (preferably HiBob)
- Experience coordinating with payroll providers and benefits administration in the UK
- Strong Excel/Google Sheets skills; comfortable working with and cleaning large datasets
- Excellent attention to detail and a process-first mindset
- Strong communication skills — able to explain policy and process clearly to employees at all levels
- Comfortable working in ambiguity and building processes from scratch where none exist yet
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
УдалённоRemote-Friendly (Travel-Required) | San Francisco, CA | New York City, NY
УдалённоComfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones; Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads; EMEA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote (USA); We encourage candidates from all backgrounds to apply and consider all qualified applicants
US - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
Мексика; To the attention of candidates in Mexico City : Unfortunately, V
ГибридNew York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Relocation expense coverage to NYC or SF (if needed)
United States of America (USA), North Carolina; United States of America (USA), South Carolina; United States of America (USA), Virginia
УдалённоseniorNew York City, New York
УдалённоNew York; San Francisco; Washington, DC; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities