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Location: Arlington, VA, United States Job Title Cyber Virtualization Engineer Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Arlington, VA Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description SITE 525 is seeking a highly skilled Cyber Virtualization Engineer to support the development and sustainment of advanced cyber training environments. This role involves hands-on engineering of secure, scalable, and AI-enabled virtual ranges that emulate realistic, adversarial network conditions across IT and OT domains. These environments are used for cyber mission rehearsals, red/blue/gray team operations, and full-spectrum cybersecurity exercises. Must be willing to travel up to 25%. Responsible for designing, deploying, and maintaining advanced virtualized training environments that replicate realistic, large-scale, and adversarial network conditions. This position focuses on engineering and integrating dynamic, hypervisor-driven platforms and virtualization technologies to support cyber mission rehearsals, red/blue/gray team operations, and full-spectrum training exercises. Key Duties Engineer and implement scalable virtualized environments leveraging hypervisors (KVM, VMware, Hyper-V), virtual machines, containers, and software-defined networking across hybrid, edge, and cloud infrastructures. Implement and manage virtualization stacks including private cloud platforms, hypervisor clusters, and orchestration frameworks for large-scale, multi-tenant environments. Develop automation and orchestration tooling for provisioning, snapshotting, and lifecycle management of virtualized assets using Infrastructure-as-Code and CI/CD pipelines. Integrate advanced traffic simulation capabilities (burst, steady-state, geo-distributed, AI/ML-driven) to emulate realistic user and system behaviors within virtual ranges. Build and maintain frameworks and tooling for user and NPC emulation across virtualized environments to enhance operational realism, including threat emulation and defensive toolsets for network monitoring, incident detection, and response. Implement observability pipelines for performance monitoring, traffic replay, autoscaling validation, and centralized logging in production-grade virtual infrastructures. Administer and secure hypervisor platforms and virtual networking components, ensuring isolation, resiliency, and compliance for mission-critical environments. Manage network and server infrastructure including Active Directory, identity management systems, and virtualized security controls. Integrate third-party virtualization and orchestration tools to improve fidelity and scalability of training environments. Support exercise operations including setup, execution, troubleshooting, and real-time scenario management for White Cell operations. Collaborate with technical working groups and stakeholders to validate and enhance virtualization strategies for cyber training environments. Apply knowledge of OT systems (SCADA, ICS, PLCs, IoT/IIoT) within virtualized contexts for realistic emulation. Relevant Technologies & Tools: Virtualization & Hypervisors: VMware ESXi/vSphere, KVM/QEMU, Microsoft Hyper-V, Proxmox, OpenStack Virtual Infrastructure Management: VM lifecycle management, snapshotting, cloning, orchestration frameworks Cloud & Containerization: Private cloud platforms, AWS, Azure, Kubernetes (K8s), Docker, Podman, hybrid and edge deployments Networking & SDN: Virtual switches (vSwitch, vDS), software-defined networking, network segmentation, VPNs, dynamic Network-as-Code tools Automation & IaC: Infrastructure-as-Code (Terraform, Ansible, Packer, Helm, Nomad ), CI/CD integration for infrastructure Performance & Observability: Metrics collection, centralized logging, traffic replay, load simulation, autoscaling validation Security in Virtualized Environments: Identity management, Active Directory (GPOs, tiered admin scripts), secure isolation of virtual ranges Cyber Range Engineering: Virtualized cyber training environments, adversarial network simulation, AI/ML-driven traffic emulation Traffic Simulation & User Emulation: Lariat, CMU GHOSTS, MITRE Caldera, Red Canary, Atomic Red Team, TRex, BreakingPoint, Locust, k6, custom Python/TypeScript scripts, AI-enabled agents Compliance & Assurance: NIST 800-series, ISO 27001, FedRAMP, CUI-compliant controls Monitoring & Control Interfaces: Custom dashboards for exercise operations, centralized scenario orchestration Requirements Bachelor’s or Master’s degree in Cybersecurity, Computer Engineering, or related field. 5+ years of experience in cyber engineering, network operations, or cyber range development. Top Secret security clearance. Proficiency in virtualization, containerization, and cloud technologies. Experience with offensive and defensive cybersecurity tools and frameworks. Familiarity with AI/ML integration in cyber environments. Strong scripting and automation skills (e.g., Python, Bash, PowerShell). Experience with infrastructure-as-code tools (e.g., Terraform, Ansible). Knowledge of OT systems and protocols. Security certifications (e.g., CISSP, CEH, OSCP) are a plus. Compensation Competitive Hourly Pay Benefits Questions? Please reach out to lolney@idsinternational.com for additional questions or information.

Location: Annapolis Junction, MD, United States Job Title Senior‑Level Full‑Stack Developer (Python, Java) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients. Locations Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Senior‑Level Full‑Stack Developer to support mission analytics efforts. The developer will work directly with mission stakeholders to capture software requirements and develop, deploy, and maintain analytics and metadata solutions across customer‑supported tools and environments. Key Duties • Collaborate with mission stakeholders to capture and refine software requirements • Develop software to capture analytic dependencies, performance, and governance status • Build and deploy analytic and metadata automation solutions • Develop capabilities to federate, join, and aggregate data across disparate data sources • Ensure solutions comply with applicable policies and governance requirements • Integrate solutions with customer corporate tools and data repositories Requirements • Bachelor’s degree with eight (8) years of relevant experience, or equivalent • Proficiency in object‑oriented development using Python and Java • Experience using Jupyter • Active TS/SCI with Polygraph Compensation • Salary range: $155,000 – $175,000 • Benefits

Location: Annapolis Junction, MD, United States Job Title Senior‑Level AI Engineer (Python) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors' solutions for a diverse range of government, military, nonprofit, and public‑sector clients. Locations Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Senior‑Level AI Engineer to support the AI and Emerging Technologies mission. The engineer will work closely with mission stakeholders to capture requirements, support structured planning, improve certification processes using AI/ML tooling, and develop AI‑enabled capabilities including fine‑tuning Large Language Models to enhance vulnerability identification and mitigation. Key Duties • Collaborate with technical leadership to design, develop, and maintain LLM orchestration frameworks • Integrate static analyzers, retrieval‑augmented generation (RAG) systems, and automated testing pipelines • Clean, transform, and vectorize documentation, source code, and test artifacts for LLM consumption • Design and implement database solutions to support RAG architectures, artifact storage, and audit trails • Work with systems engineers to architect and deploy networked AI tools within secure enclaves • Perform performance profiling, optimization, and scalability analysis of mission systems • Support security assessments and Authority to Operate (ATO) processes Requirements • Bachelor’s degree with eight (8) years of relevant experience, or Master’s degree with six (6) years, or Doctoral degree with four (4) years • Associate’s degree with ten (10) years of clearly related experience may be considered • Degree in Computer Science or a related field with substantial coursework in algorithms, data structures, programming languages, computer architecture, logic, and advanced mathematics • Proficiency in Python and AI/ML integration • Experience with LLMs, static analyzers, RAG frameworks, and relational and vector databases • Familiarity with Agile methodologies and tools such as Git, Jira, and Confluence • Relevant experience across the software development lifecycle • Active TS/SCI with Polygraph Compensation • Salary range: $155,000 – $175,000 • Benefits

Location: Annapolis Junction, MD, United States Job Title Mid‑Level AI Engineer (Python) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients. Locations Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Mid‑Level AI Engineer to support the AI and Emerging Technologies mission. The engineer will work closely with mission stakeholders to capture requirements, support structured planning, improve certification processes using AI/ML tooling, and develop AI‑enabled capabilities including fine‑tuning Large Language Models to enhance vulnerability identification and mitigation. Key Duties • Collaborate with technical leadership to design, develop, and maintain LLM orchestration frameworks • Integrate static analyzers, retrieval‑augmented generation (RAG) systems, and automated testing pipelines • Clean, transform, and vectorize documentation, source code, and test artifacts for LLM consumption • Design and implement database solutions supporting RAG architectures, artifact storage, and audit trails • Work with systems engineers to architect and deploy networked AI tools within secure enclaves • Perform performance profiling, optimization, and scalability analysis of mission systems • Support security assessments and Authority to Operate (ATO) activities Requirements • Bachelor’s degree with five (5) years of relevant experience, or Master’s degree with three (3) years, or Doctoral degree with no required experience • Associate’s degree with seven (7) years of clearly related experience may be considered • Degree in Computer Science or a related field with substantial coursework in algorithms, data structures, programming languages, computer architecture, and mathematics • Proficiency in Python and AI/ML integration • Experience with LLMs, static analyzers, RAG frameworks, and relational or vector databases • Familiarity with Agile development and tools such as Git, Jira, and Confluence • Relevant experience across the software development lifecycle • Active TS/SCI with Polygraph Compensation • Salary range: $105,000 – $125,000 • Benefits

Location: Edinburgh, IN, United States Senior Systems Engineer About SITE 525 SITE 525 is at the forefront of delivering cutting-edge training solutions for information maneuver specialists. Our mission is to empower the warfighter with realistic, high-fidelity training environments that simulate the challenges of modern information warfare. SITE 525 is looking for a Senior Systems Engineer to join our team support the Cybertropolis Technology Environment Platform (CTEP). The CTEP provides a one-of-a-kind platform for DoD and Joint, Interagency, Intergovernmental, and Multinational (JIIM) partners to conduct training or Research, Development, Testing & Experimentation (RDT&E) in a wide variety of emerging technology areas, but primarily related to cyberspace and cyber-electromagnetic (CEMA) operations. This position may require the employee to travel within the CONUS and to keep a flexible 40-hour week. This role sits at Camp Atterbury in Indiana and is contingent upon award. Responsibilities: Manage, maintain, troubleshoot, and restore hardware, operating systems, applications, and software including updates, security patches, and backups. Engineer, build, and configure computer networks including routing, switching, firewalls, DNS, Active Directory, VPNs, VLANs, SANs utilizing bare metal systems as well as virtualized systems (VMware). Collaborates with others to develop the best way to tackle complex technological infrastructure, security, or development problems. Participates in architecture and software development activities. Tier 2 engineering and administration support for customer events, as required. Working in ambiguous environment and collaborating across multiple areas. Required Qualifications: Windows and Linux enterprise systems engineering and administration experience. Experience working with a wide variety of technology including but not limited to:  Cellular systems, camera systems, Industrial Control Systems, Internet of Things (IoT) devices, building management systems, and radio frequency (RF) communications devices. Meet IAT Level 2 requirements of DoD 8570.1M by holding one of the following: CCNA Security CySA+ ** GICSP GSEC Security+ CE CND or SSCP. Bachelor’s degree in a technical discipline or equivalent experience in network operations Hold or be able to acquire an interim Top Secret clearance within 30 days of hire. Maintain active Top Secret/SCI Security Clearance. Preferred Qualifications: Operational experience in Cyberspace Operations and/or Information Warfare Cellular and Industrial Control Systems engineering and administration experience. Experience with containers and container orchestration services, automation, provisioning, and imaging, with products such as Ansible, Terraform, Kubernetes, Chef, FOG Projects, etc. Exercise design, test and evaluation, modeling, and simulations, as well as research and development familiarity. Computer Skills: Working knowledge of Microsoft Office (Word, Excel, and PowerPoint). Cloud, physical, and virtual network engineering experience required. Experience with hypervisors such as VMware, CypherPath, KVM, etc. Benefits eligibility may vary based on project site or contract but typical benefits are listed below.

Location: Edinburgh, IN, United States Cellular / Radio Frequency Engineer – II About SITE 525 SITE 525 is at the forefront of delivering cutting‑edge training solutions for information maneuver specialists. Our mission is to empower the warfighter with realistic, high‑fidelity training environments that simulate the challenges of modern information warfare. This Cellular/RF Engineer role will support the MACC‑TTE contract and is contingent upon award. The position is located at Camp Atterbury in Edinburgh, IN. Responsibilities Design, deploy, operate, and maintain cellular and radio‑frequency systems supporting MACC‑TTE, including 4G LTE/5G networks, fixed/mobile wireless systems, and associated infrastructure. Perform RF spectrum engineering and management: coordinate frequency requests and licensing, develop spectrum baselines, monitor and deconflict spectrum during testing and training events, and liaise with DoD spectrum managers and the FCC. Integrate RF systems with cyber‑range and OT/ICS environments; ensure compliance with DoD spectrum policies and support Joint Information Operations Range (JIOR) connectivity. Conduct site surveys, signal analysis, coverage mapping, and performance testing; implement security hardening and interference‑mitigation strategies. Provide RF support during live events, troubleshoot issues, and document processes, procedures, and after‑action findings. Required Qualifications Active TS/SCI clearance and ability to maintain it. Bachelor’s degree in electrical engineering, telecommunications, or related field with at least five years of experience in engineering and operating cellular and RF systems (2G/3G/4G/5G). Experience in RF spectrum management and frequency coordination with DoD and FCC entities. Knowledge of RF propagation, antenna theory, and network planning tools; proficiency in integrating RF hardware and software solutions. Meet IAT Level 2 requirements (Security+ CE or equivalent) and familiarity with DoD 8570.01‑M. Prior experience working in a DoD test/training or cyber‑range environment. Preferred Qualifications Experience with virtualization, software‑defined networking, or test instrumentation. Familiarity with Joint Spectrum Center processes, National Guard missions, and 5G experimentation. Advanced certifications (e.g., CCNA Wireless, AWS Advanced Networking).

Location: Fort Bragg, NC, United States Job Title Mission Command Exercise Leader Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Fort Bragg, NC Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Mission Command Exercise Leader to support the planning, development, and execution of mission command exercises. The selected candidate will provide senior-level operational expertise, support exercise development efforts, and assist in managing resources required for exercise execution in support of Special Operations Forces training objectives. Key Duties • Support exercise planning, development, and execution activities. • Apply knowledge of exercise design considerations. • Manage elements and resources associated with exercise development and execution. • Coordinate personnel, time, infrastructure, hardware, networks, databases, software, and security requirements supporting exercises. • Support mission command training and exercise objectives. Requirements • Secret clearance. • Master’s degree. • Graduate of the U.S. Army Special Forces Officer Qualifying Course (18A), or Warrant Officer 180A. • Graduate of a U.S. military officer’s Senior Service College, or Graduate of Warrant Officer Senior Service Education Course. • Assignment to Special Operations Forces (Special Forces, Military Information Support Operations, Civil Affairs, Ranger Regiment, Special Operations Aviation, Special Mission Units). • Commander at the battalion level or Chief Warrant Officer at Group level or higher. • Served as primary staff at the SOJTF level or higher. Preferred Qualifications • Knowledge of the basic considerations of exercise design. • Experience managing the elements or resources of exercise development and execution, including people, time, infrastructure, hardware, networks, databases, software, and security. Compensation • Competitive Hourly Pay • Benefits

Location: Fort Bragg, NC, United States Job Title Modeling and Simulation Specialist Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Fort Bragg, NC Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Modeling and Simulation Specialist to support mission training and exercise requirements through the development of modeling and simulation scenarios. The selected candidate will support virtual and constructive simulation environments, terrain development, and scenario creation in support of Army Mission Command and Live, Virtual, Constructive, and Gaming (LVCG) systems. Key Duties • Develop scenarios using Virtual Battle Space (VBS) 4. • Build three-dimensional terrain databases and entity objects. • Support constructive and virtual computer simulations. • Perform video editing and author modeling and simulation scenarios. • Support Army Mission Command and LVCG systems. • Support modeling and simulation development activities. Requirements • Secret clearance. • Associate degree. Four years of related military experience may substitute for academic degree. • Two years of experience developing scenarios with Virtual Battle Space (VBS) 4. • Familiarity with building three-dimensional terrain databases and entity objects using a variety of software. • Experience with constructive and virtual computer simulations, video editing, and authoring of modeling/simulation scenarios. • Knowledge of Army Mission Command and/or Live, Virtual, Constructive and Gaming (LVCG) Systems. • Knowledge of at least one object-oriented programming language such as Java, C++, or .NET. • Knowledge of military operational concepts. Preferred Qualifications • Ability to work with self-initiative after receiving initial task guidance. • Ability to follow project schedules and meet designated completion dates. • Comfortable working as a member of a Modeling/Simulations team, accepting guidance and providing recommendations based on project analysis. Compensation • Competitive Hourly Pay • Benefits

Location: Fort Bragg, NC, United States Job Title Modeling and Simulation Support Lead Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Fort Bragg, NC Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Modeling and Simulation Support Lead to support mission training and exercise requirements through the development of modeling, simulation, terrain, and media products. The selected candidate will provide leadership for simulation activities, support virtual and constructive simulation environments, and oversee terrain and media development efforts. Key Duties • Support Army modeling and simulation activities. • Utilize Adobe Premiere, After Effects, and Terra Vista Dart or equivalent terrain creation/authoring software. • Support virtual and constructive computer simulations. • Perform video editing and author simulation-specific scenarios. • Provide leadership and supervision of simulation support personnel. • Support media and terrain development requirements. Requirements • Secret clearance. • Bachelor’s degree. • In-depth knowledge of Army Modeling and Simulation concepts. • In-depth knowledge of Adobe Premiere, After Effects, and Terra Vista Dart or equivalent Terrain Creation/Authoring Suite. • Effective leadership and supervisory skills. • Experience supervising personnel. • Two years of experience with virtual and constructive computer simulations, video editing, and authoring of specific simulation scenarios. Preferred Qualifications • Two years of supervisory experience of a media/terrain modeling development team focusing on constructive and virtual simulations. Compensation • Competitive Hourly Pay • Benefits

Location: Fort Bragg, NC, United States Job Title PC Technician Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Fort Bragg, NC Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a PC Technician to support enterprise IT operations and end-user support requirements. The selected candidate will assist with system maintenance, workstation configuration, troubleshooting, and IT support activities while supporting Army and Joint Mission Command system requirements. Key Duties • Provide IT support in an Enterprise environment. • Troubleshoot system hardware and software. • Configure and validate network workstations. • Document and query reported incidents. • Support IT system operation, maintenance, and security. • Support Army and/or Joint Mission Command system interoperability requirements. Requirements • Secret clearance. • Associate degree in an IT related field or four years’ professional experience. • Current certification that meets the requirements for the DCWF Client Systems Technician (411) at the Basic proficiency level. • Demonstrated knowledge of computer networking concepts and protocols. • Demonstrated knowledge of cyber threats and vulnerabilities. • Demonstrated knowledge of basic physical computer components and IT architecture. • Demonstrated knowledge of IT system operation, maintenance, and security. • Demonstrated knowledge of troubleshooting system hardware and software. • Demonstrated knowledge of configuring and validating network workstations. • Demonstrated knowledge of documenting and querying reported incidents. • Knowledge of interoperability of Army and/or Joint Mission Command systems. • Experience providing IT support in an Enterprise environment. Compensation • Competitive Hourly Pay • Benefits

Location: Muscatatuck, IN, United States Job Title Computer Systems Administrator I Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Muscatatuck, Indiana Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Computer Systems Administrator I to support the administration, operation, and maintenance of enterprise computing environments. The selected candidate will provide technical support for Windows and Linux systems, assist with network and infrastructure operations, and support virtualized and cloud-based environments. This role requires experience administering computer systems, monitoring infrastructure performance, and maintaining secure and reliable computing environments in support of mission requirements. Key Duties • Administer and maintain Windows enterprise and Linux server operating systems. • Support the operation and maintenance of computer systems and network infrastructure. • Monitor system and infrastructure performance to ensure availability and reliability. • Support cloud, physical, and virtual network environments. • Configure, manage, and troubleshoot virtualized platforms and services. • Maintain system documentation and administrative records. • Assist with system updates, patches, and configuration management activities. • Support implementation and maintenance of security controls and system hardening measures. • Troubleshoot hardware, software, and network-related issues. • Coordinate with technical teams to support operational and project requirements. Requirements • Bachelor's degree or equivalent experience. • Active Secret security clearance required. • Minimum of two (2) years of experience working with computer systems. • Demonstrated experience with Windows enterprise and Linux server operating systems engineering and administration. • Demonstrated experience with cloud, physical, and virtual network architecture, engineering, and infrastructure monitoring. • Expertise with hypervisors such as VMware, KVM, and Xen. Compensation • Competitive Hourly Pay • Benefits

Location: Muscatatuck, IN, United States Job Title Information Technology Technician I (Computer Network Support Specialist) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Muscatatuck, Indiana Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking an Information Technology Technician I to provide technical support for computer systems, network infrastructure, and enterprise IT environments. The selected candidate will assist with the administration, maintenance, monitoring, and troubleshooting of Windows and Linux systems while supporting physical, virtual, and cloud-based network environments. This position requires a foundation in information technology and networking, along with experience supporting enterprise systems and virtualization technologies in a secure operational environment. Key Duties • Support the operation and maintenance of computer systems and network infrastructure. • Assist with administration of Windows enterprise and Linux server operating systems. • Monitor system and network performance across physical, virtual, and cloud environments. • Troubleshoot hardware, software, and network-related issues. • Support virtualization platforms and hosted environments. • Assist with implementation and maintenance of network and system configurations. • Support infrastructure monitoring and routine system maintenance activities. • Identify and report system vulnerabilities and support mitigation efforts. • Maintain technical documentation and administrative records. • Coordinate with technical teams to support operational and project requirements. Requirements • Associate degree or equivalent experience. • Active Secret security clearance required. • Minimum of one (1) year of experience working with computer systems, information technology, and networking. • Demonstrated experience with Windows enterprise and Linux server operating systems engineering and administration, including knowledge of network vulnerabilities, attack vectors, and mitigation. • Demonstrated experience with cloud, physical, and virtual network architecture, engineering, and infrastructure monitoring. • Expertise with hypervisors such as VMware, KVM, and Xen. Compensation • Competitive Hourly Pay • Benefits

Location: Central Europe; Portugal; Germany; Spain Workplace: Remote SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes: - SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.  - SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts. - SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year. - App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights. WHY SPLITMETRICS?  - For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies. - An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.  - Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more. - Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem. - Integrated AI into our strategic approach since 2023. - Effectively collaborate across 20+ countries with a remote-first and supportive culture. As an Account Executive EMEA/MENA, you will be responsible for the growth of our enterprise accounts in the region, ensuring all key metrics are delivered. With identified accounts, you will ensure revenue growth, customer success, and long-term customer partnership. In addition, you will provide direction and recommendations to the extended territory team and leadership to increase the region's efficiencies, structure, and strategy, ensuring individual and group success. YOU WILL BE ACCOUNTABLE FOR EXCELLENCE TO: - Own the full sales cycle from prospecting and qualification through trial, negotiation, closing, and handover. - Consistently achieve and exceed new business targets. - Build and manage a healthy pipeline through self-generated opportunities. - Develop territory strategy and specific account plans, expand install base and acquire net new customers, create and execute demand generation plans within a territory, and be accountable for all aspects of taking down the number as if you genuinely owned SplitMetrics. - Create a strong partnership with BDR, Marketing, Solutions, Product, Customer Success, Leadership and Legal to win strategic accounts. - Leverage internal and external tools to maximize customer information – Maximize success with a world-class SaaS toolkit (access to Gong, Hubspot, Linkedin Sales Navigator, AppMagic), and provide feedback on products regarding customers' issues and competitive trends. - Represent the company at industry events and conferences, building relationships and generating new business opportunities. - Maintain strong deal hygiene, forecasting accuracy, and CRM discipline. - Take ownership of performance, continuously improve sales skills, and actively seek and apply coaching and feedback. ABOUT YOU: We want to meet individuals passionate about the mobile marketing world, who have experience working with app publishers, agencies and brands and have a track record in owning large multi-year deals from end to end. - 3+ years of experience in sales roles, with a strong track record in mobile marketing or advertising technology. - A genuine passion for closing the deals with a ruthless focus on a customer. - Proven ability to sell complex SaaS solutions to multiple stakeholders and senior decision-makers. - A systematic approach in sales (MEDDIC). - Strong experience in outbound prospecting and pipeline generation. - A commitment to being an adviser and business development partner for a customer. - A consultative selling mindset - able to challenge customer thinking, uncover underlying business needs, and position solutions based on value and business impact. - Highly accountable, proactive, and results-oriented, with a strong sense of ownership. - Excellent written and verbal communication skills. - Curious, creative thinker, and open-minded character with a passion for challenges. - Strong understanding of the mobile marketing, app growth, and advertising ecosystem, with a genuine curiosity to continuously follow industry trends, market shifts, competitors, and emerging technologies. - Fluent English. WHAT IS THERE FOR YOU? - Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation. - Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being. - Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development. - Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program. - Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback. - Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment. - Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment. OUR CULTURE At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors: - Move Fast - Get Sh*t Done - Build Together - Strive for Transparency - Own What You Do - Learn + Share = Excel Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Location: (Multiple States), United States Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like ASUS, Docker, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role The Account Executive uncovers business pains, articulates ROI, and builds the business case that helps prospects modernize how their marketing data works. You'll own a territory end to end — from first outreach to signed contract. Your buyers are marketing leaders, marketing ops and RevOps, and the data and analytics teams behind them. Some come to us; many you'll go and find yourself. It's a consultative, multi-stakeholder sale with a technical validation stage, so you'll work closely with our Sales Engineers along the way. Responsibilities Achieve a quarterly revenue quota across new business and expansion in your territory. Proactively generate new pipeline — you'll be expected to self-source at least 35% of your own opportunities, not just work inbound. Own the full sales cycle: discovery, demo, technical validation with a Sales Engineer, business case and ROI, executive presentation, negotiation and close. Build multi-threaded relationships — bring the technical evaluator, the budget owner, and your champion into the process early rather than running a deal through a single contact. Qualify with discipline. Confirm budget, decision path, and the real cost of doing nothing before pulling in technical resources — and walk away early from deals that aren't a fit. Become an expert at using Improvado's software, and at the marketing problems it solves. Coordinate the internal resources needed to win — Sales Engineering, Marketing, Customer Success — and keep every deal moving. Keep the CRM accurate and forecast honestly. Use AI in your day-to-day workflow — account research, call prep, follow-ups, first drafts. We'll expect you to work the way the company works. Leverage your creativity, intellect, and attitude in order to win new business. Qualifications 5+ years in a quota-carrying, full-cycle SaaS Account Executive role. 2+ years of experience in the MarTech/AdTech space. A track record of carrying and hitting a significant annual quota — you can walk through your numbers year by year with real examples. Experience selling to large enterprise organizations with multiple stakeholders and formal buying processes. Real outbound prospecting experience — you've built pipeline from scratch, not only worked inbound. Familiarity with ad platforms and the digital marketing funnel, and the metrics marketers are measured on. Comfortable in a technical sale — you can hold a credible conversation with a data team and then reframe it for a marketing leader. Experience in successfully initiating sales cycles with C-level executives. Ability to thrive in a constantly changing and evolving work environment. Emotional intelligence, natural curiosity, strong listening skills, and coachability. Superior communication and organizational skills. Comfortable with a modern sales stack (CRM, call recording and coaching tools, prospecting and enrichment tools, LinkedIn Sales Navigator) and with using AI tools in your own workflow. Experience working in a startup. Nice to have Experience selling to or working inside agencies. Formal training in a qualification methodology (MEDDIC / MEDDPICC or similar). What We Offer: Remote-first environment Competitive compensation Medical and dental benefits 401K plan Unlimited PTO Paid holidays Professional development reimbursement

Location: Gurugram, Haryana, India NEOLYTIX ABM Specialist / Assistant Manager Account-Based Marketing · Healthcare SaaS · Senior Associate / AM band FUNCTION Marketing EXPERIENCE 3–5 Years LOCATION Gurugram (Onsite) SHIFT UK (1:30–10:30) Role Overview Neolytix is a US-headquartered healthcare BPO/KPO serving 280+ healthcare organizations across RCM, Credentialing & Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics, with delivery centers in Gurugram and Manila — including our proprietary InCredibly credentialing platform. We are transitioning from a services company to a Services-as-Software model. The ABM Specialist / Assistant Manager owns Neolytix’s account-based marketing motion across 1:1 (strategic named accounts), 1:few (ICP segment clusters, e.g., rural hospital RCM), and 1:many (programmatic, intent-gated) tiers. You’ll build and run intent-driven account scoring, tiered engagement playbooks, and enrichment workflows in close partnership with Sales, Demand Generation, and Product Marketing — turning signal data into prioritized, sales-ready accounts. Key Responsibilities Account Segmentation & Tiering Define and maintain target-account universes across all three ABM tiers — 1:1 strategic, 1:few ICP clusters, and 1:many programmatic segments. Set tier-specific playbooks: bespoke for 1:1, shared with light personalization for 1:few, and rules-based programmatic for 1:many. Intent Signal Monitoring & Scoring Own recurring intent-signal ingestion (ZoomInfo intent, Apollo, Definitive Healthcare) and convert raw signals into scored account briefs (HOT/WARM/WATCH). Track signal trends (warming/cooling accounts) and flag ICP-fit exceptions before accounts are actioned. Maintain the state/tracking files and cadence that keep signal briefs current and non-duplicative day over day. Enrichment & Data Hygiene Run account and contact enrichment (Apollo, ZoomInfo) once accounts clear a signal threshold — firmographic and contact data complete before handoff. Maintain clean handoff protocols to Sales — CRM record checks, email verification, title confirmation, and sequence-conflict checks — before enrollment. Sales Alignment & Handoff Deliver prioritized, tiered action lists to assigned AEs on a regular cadence; run structured syncs to confirm status, resolve ICP flags, and align on next-best-actions. Maintain campaign-tagging discipline in HubSpot (lead source, ICP tier, campaign name) for attribution. Campaign Design, Reporting & Collaboration Build multi-channel engagement per tier — email, LinkedIn/paid social, direct mail, webinars, events — matched to 1:1, 1:few, or 1:many treatment; partner with Product Marketing on persona-specific messaging (CMO/COO). Report pipeline influenced, account engagement, and signal-to-pipeline conversion to leadership monthly; run post-campaign reviews and a testing roadmap. Act as the connective layer between Sales, Product Marketing, and Demand Generation for all account-based activity. What You Bring Must-Have 3–5 years of B2B marketing, with at least 2 years running ABM programs across 1:1, 1:few, and/or 1:many models. Hands-on with intent data platforms and translating signals into sales-ready account lists. A track record of partnering directly with Sales/AE teams on account strategy and handoff — not just campaign delivery. Hands-on with intent/ABM platforms (ZoomInfo, Definitive Healthcare, Warmly, 6sense, Demandbase, or similar), enrichment (Apollo), and CRM/marketing automation (HubSpot). Strong grasp of account scoring, tiering, and multi-touch campaign design; comfortable building signal-to-pipeline dashboards. Proficiency in HubSpot, Salesforce (or equivalent CRM), and LinkedIn Campaign Manager. Preferred B2B SaaS or healthcare-technology marketing background. Familiarity with the US healthcare provider landscape (hospitals, rural health systems, specialty practices, behavioral health); working knowledge of RCM, credentialing, or practice-management categories. Familiarity with project-management tools (Asana, Notion, or Jira). Eligibility Criteria Education: Bachelor’s degree (Marketing, Business, or a related field) is mandatory and must be completed — candidates currently pursuing or with an incomplete graduation are not eligible. Communication: Strong written and verbal English — able to run structured syncs with Sales stakeholders and present ABM performance to leadership. Work mode & shift: Onsite at Gurugram, full-time, UK shift (1:30 PM – 10:30 PM IST) & Should be flexible. Notice period: Immediate joiners or candidates on short notice preferred. Why Join Neolytix High-Visibility Pipeline Role Drive pipeline across the full ABM tier structure, with direct exposure to Sales and Marketing leadership. Scale an Intent-Driven Motion Build ABM for a rapidly growing Healthcare SaaS product targeting the US mid-market. Ownership Culture An environment that values ownership, curiosity, and continuous improvement. Development Support Learning resources, external certifications, and leadership mentoring.

Location: Gurugram, Haryana, India NEOLYTIX Credentialing Associate / Sr Associate Provider Credentialing & Enrollment · US Healthcare LEVEL Associate / Sr Associate EXPERIENCE 1+ Yr / 3–4 Yrs LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Two openings, one team — Associate requires a minimum of 1 year in US provider credentialing/enrollment; Senior Associate requires 3–4 years including payer-enrollment ownership. About the Role Neolytix runs credentialing and enrollment for US provider organizations — getting physicians and facilities enrolled with payers accurately and fast, because every stalled application is delayed revenue for the client. Associates manage application preparation, submissions, and follow-up. Senior Associates own end-to-end enrollment files, payer escalations, and re-credentialing calendars. Key Responsibilities Core (Associate & Sr Associate) Prepare, submit, and track provider enrollment applications with commercial and government payers (Medicare/Medicaid, commercial plans). Maintain and attest CAQH profiles; manage PECOS, NPPES, and payer portals. Follow up with payers on application status and resolve deficiencies quickly and accurately. Maintain accurate trackers — effective dates, expirables (licenses, DEA, malpractice), and re-credentialing timelines. Handle provider and client data with strict confidentiality and HIPAA compliance. Additional (Sr Associate) Own complete enrollment files end-to-end for assigned clients, including complex group/facility enrollments and payer escalations. Run the re-credentialing and expirables calendar so nothing lapses. Review associates’ submissions for accuracy and coach on payer-specific requirements. Skills & Experience Must-Have Associate: minimum 1 year in US provider credentialing/enrollment. Sr Associate: 3–4 years with end-to-end enrollment ownership. Hands-on experience with CAQH, PECOS/NPPES, and payer portals; strong understanding of enrollment workflows and timelines. High attention to detail — credentialing errors are expensive and slow to unwind. Preferred Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Experience with credentialing software (Modio, MD-Staff, Verity, or similar). Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Moderate-to-strong — good spoken and written English for payer follow-ups and professional, client-facing emails and notes. Accuracy in writing matters as much as speed. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with payer portals, CAQH / PECOS / NPPES, tracker maintenance, and MS Office (Excel/Word). Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Applications prepared/submitted and processed per period. First-pass approval rate and enrollment turnaround time (TAT). Zero lapses on expirables and re-credentialing dates. Accuracy / rework rate on submissions. Hiring Process HR Screening 2 Technical Interviews Assessment Round HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX  ·  INCREDIBLY Platform Configuration Analyst InCredibly Platform Configuration  |  Non-Ops  |  Gurugram DEPARTMENT Non-Ops EXPERIENCE 2–5 Years LOCATION Gurugram (Onsite) SHIFT US Shift REPORTS INTO Manager ⚠  US Shift: This role operates on a US-aligned shift from our Gurugram office. Consistent availability during US business hours is required. Apply only if you can commit to this onsite. About the Role Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. InCredibly is the platform we built to run our credentialing, enrollment, and licensing operations: a rules-driven system that manages workflows, documents, timelines, and payer requirements across thousands of providers. The platform is configurable by design. Payer requirements, document checklists, follow-up protocols, and workflow variants live in a rules layer and knowledge base, not in code. When the rules are right, the platform does the work. When they are missing or wrong, people do it by hand. This role owns that rules layer. This is not a delivery role and not a development role. You are the person who decides how the platform thinks. Half the job is keeping the knowledge base accurate. The other half is turning what our operations team knows into configuration the platform can execute: workflow rules, stage templates, gate conditions, validation rules, and defaults that reduce manual work for analysts on the floor. What You Will Do 1. Knowledge Base & Rules Management Build and maintain the platform knowledge base: document checklists, validation rules, follow-up protocols, and workflow defaults, structured so the system acts on them rather than as prose for a human to read. Author configuration rules by work type, category, and variant. Keep them current as operational requirements evolve. Own the flag queue: triage issues raised by analysts, fix them, and route changes through the change-request approval workflow. 2. Workflow Configuration Translate operational patterns into workflow configuration: stage sequences, variant rules, SLA adjustments, gate requirements, and follow-up cadences. Design and test configuration changes before they go live. Version your changes, document why you made them, and maintain a clean audit trail. Coordinate with operations leads to understand process changes and translate them into updated configuration. 3. Schema & Data Model Partnership Work with the engineering team when a real-world rule does not fit the existing schema. Spot the mismatch, articulate why, and propose the change with enough context for a developer to act on it. Use SQL to validate your own work and verify data accuracy before changes hit production. 4. Measurement & Training Track what your rules do: reductions in manual touches, rework, and first-pass failures. Propose the next configuration improvement candidates from this data. Write SOPs by work type and brief analysts on how configuration changes affect their workflows. You write for people who will run the process, not for a file. What You Bring Must-Have 2 to 5 years configuring rules, data, or workflows in an enterprise platform. Backgrounds that translate well: benefit or provider configuration in payer systems (Facets, QNXT, HealthRules, Amisys), EHR application analysis (Epic, Oracle Health, Meditech), enterprise SaaS administration (Salesforce, ServiceNow, Workday, Pega), or business rules engine configuration. A demonstrated ability to take an unstructured source document, a policy, a set of requirements, an email thread, and decompose it into fields, conditions, exceptions, and checklists. You will be asked to show this in a work sample. Basic SQL: you use it to query, validate, and reconcile data. Not a course listing. Version control and change discipline: you document why you made a change, test before you push, and own the outcome when something breaks downstream. Clear written English. Other people will run the SOPs and playbooks you write. Strong Preference Experience with configurable workflow engines, BPM platforms, or business rules engines where you designed the rules, not just executed them. JIRA: used for managing configuration change requests, flag queues, and work tracking alongside engineering and operations teams. BPMN 2.0 awareness: ability to read and interpret process flow diagrams and translate them into platform workflow configuration. Prior experience working with US clients or in a US time-zone overlap model. Experience across more than one platform or system type: the ability to map a rule from one configuration environment to another. Nice-to-Have Exposure to US healthcare operations, RCM workflows, or provider credentialing and enrollment. Familiarity with credentialing technology platforms such as symplr, Modio Health, Medallion, or similar. Salesforce, ServiceNow, or Workday administration certification. Epic certification or formal Facets/QNXT training. Who You Are You see structure in a document that most people read as prose. A requirements page is a schema to you before it is a process. You break things before calling a configuration complete, because you have actually tested it. You write documentation that the person after you can follow without asking questions. You push back on vague requirements because you know what happens when a rule is ambiguous and live. Eligibility Criteria Education: Graduate degree in any discipline. Computer science, information systems, or a business-adjacent field is an advantage but not required. SQL: actively used for validation and data checking, not just listed as a skill. Assessed in the work sample. Shift: US-aligned shift, onsite in Gurugram. Consistent availability during US business hours is required from day one. Notice Period: 60 to 90 days is typical for this profile. Please state your notice period clearly. Performance Expectations What success looks like: First 90 days: domain immersion complete. Playbooks, checklists, and follow-up defaults are live for the highest-volume work types. You own the flag queue and the change-request workflow. 6 months: your first configuration improvements are in production and measured. Analysts treat the knowledge base as the source of truth rather than their own notes. 12 months: the rules layer, not analyst memory, drives most routine work. You are defining the next configuration roadmap with the Manager. Hiring Process Stage 1: Application review. Include a short note with your CV (150 to 200 words): describe one rule, template, or configuration you built that removed manual work. What was the source? How did you structure it? What happened after it went live? Applications with the note are reviewed first. Stage 2: TA screening call (20 minutes). Role fit, configuration background, and SQL usage check. Stage 3: Work sample (90-minute take-home, mandatory). You receive a business rules document and structure it into fields, conditions, checklists, and gate conditions. Skippable by nothing. Stage 4: Hiring manager interview with the Product Owner covering your work sample output and configuration approach. Stage 5: Domain and technical interview with Operations Leadership and Engineering. Stage 6: Offer. Why Join Neolytix Greenfield Ownership You define the rules layer of a live platform used in production every day. Not maintaining someone else's configuration. Not a ticket queue. Direct Access You work with the Product Owner and Operations Leadership directly. No multi-layer hierarchy between you and the decision. Domain You Can Learn US healthcare and credentialing operations are taught by the team. The configuration aptitude is what we hire for. Product Trajectory InCredibly is moving toward standalone software licensing. The person who defines how the platform encodes rules grows with it.

Location: Gurugram, Haryana, India NEOLYTIX IT Support Senior Associate Information Technology  |  Gurugram FUNCTION Information Technology EXPERIENCE 2–4 Years LOCATION Gurugram (Onsite) SHIFT General Hours About the Role Neolytix is a US-headquartered healthcare BPO/KPO serving 280+ healthcare organizations across RCM, Credentialing and Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics, with delivery centers in Gurugram and Manila. The IT Support Senior Associate provides first- and second-level technical assistance to onsite and remote users across the Gurugram office and global operations, ensuring smooth functioning of hardware, software, network infrastructure, and end-user systems. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and peripheral issues. Install, configure, and troubleshoot operating systems (Windows and macOS), standard applications, and email clients (Outlook, Exchange Online, and Google Workspace). Manage user accounts, security permissions, and system access via Azure AD, Microsoft 365, Intune, and other enterprise platforms. Maintain and update IT asset inventory with proper documentation and tagging. Support and monitor network connectivity, Wi-Fi, VPN, and SharePoint performance with IT administrators. Assist with setup and maintenance of video-conferencing and collaboration tools (Google Meet, Zoom, and Microsoft Teams). Respond to service tickets and follow up to ensure timely resolution per SLA targets. Collaborate with global IT teams for escalations, project rollouts, and security-compliance initiatives. Educate users on IT best practices, system security, and productivity-tool usage. What You Bring Must-Have Bachelor's degree in Information Technology, Computer Science, or a related field. 2 to 4 years in IT support or helpdesk roles within a corporate or BPO environment. Proficiency in Windows, Microsoft 365, Exchange Online, SharePoint Online, Intune, and common enterprise IT platforms. Basic understanding of networking (LAN/WAN/Wi-Fi), VPNs, and cloud-based systems. Strong analytical, troubleshooting, and communication skills; able to manage multiple tasks in a fast-paced environment. Nice-to-Have Familiarity with service-desk tools such as Jira, Freshservice, or Zendesk. Why Join Neolytix Multi-Geography Exposure Hands-on learning across enterprise platforms in a US healthcare tech environment. Supportive Global Team Direct access to a collaborative global IT team. Certification Support Ongoing professional development and certification opportunities. Solid Benefits Competitive compensation with health insurance and paid time off.