Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
The Developer Infrastructure team builds the systems Sentry engineers use to develop, test, and ship software. We own local and cloud development environments, CI/CD across our open-source and private codebases, tooling for creating new services, and SDK and library publishing.
Our goal is to help engineers spend more time building for customers and less time troubleshooting their development tools. You’ll work on problems such as shortening CI feedback cycles, improving deployment reliability, detecting flaky tests, and making development environments easier to use and maintain.
As AI coding agents become part of engineering workflows, you’ll also help our environments, CI, and deployment systems support them with the context and access they need.
You’ll own projects from design through rollout and ongoing operation, working directly with engineers across Sentry to understand their needs and measure whether your changes improve their work.
This role is based in San Francisco, with three days per week in the office to work closely with Platform and Product Engineering teams.
WHAT YOU’LL DO
- Build and maintain tooling for local and cloud development environments.
- Improve the speed and reliability of CI and deployment pipelines as our codebases and infrastructure grow.
- Develop supported, reusable workflows for creating services and libraries.
- Improve SDK and library publishing tools and release processes.
- Build metrics, dashboards, and flaky test detection to help teams identify and resolve development and deployment problems.
- Give engineers and AI coding agents the context they need to work within Sentry’s systems and conventions.
- Partner with engineering teams to prioritize improvements, support adoption, and evaluate results.
HOW YOU WORK
- You enjoy building tools and infrastructure other engineers rely on.
- You consider reliability, performance, cost, and maintenance when making technical decisions.
- You take ownership from understanding a problem through implementation, rollout, and operation.
- You listen to engineers’ feedback and use evidence to guide improvements.
- You help teams adopt shared tools and standards through clear reasoning and collaboration.
QUALIFICATIONS
- 5+ years of software engineering experience or equivalent experience building developer tools and infrastructure.
- A track record of building or significantly improving developer tooling or infrastructure used by engineering teams.
- Strong proficiency in Python.
- Experience improving CI/CD systems, including diagnosing performance or reliability problems.
- Experience leading complex technical projects through design, implementation, and rollout.
- Experience using Docker and container orchestration in production.
- Experience working with cloud infrastructure such as GCP or AWS.
- Familiarity with Kubernetes and infrastructure as code tools.
- Experience working across engineering teams to build agreement on tools, standards, or workflow changes.
- Clear written and verbal communication, including explaining technical tradeoffs and documenting how systems work.
You don’t need to meet every qualification to apply. If your experience aligns with the core work, we’d like to hear from you.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers its members to improve their health and perform at a higher level by providing a deep understanding of their bodies and daily lives.
The Health team develops the algorithms and features that expand WHOOP's health sensing capabilities. The work spans women's health, wellness and longevity, member insights, emerging health signals, and software as a medical device. Applied ML Scientists and ML Engineers work as a production unit: scientists own problem framing and modeling; engineers own the path to production.
As a Senior Manager, Machine Learning on the Health Insights team, you will own delivery and people outcomes across a mixed team of scientists and engineers. You will translate department strategy into clear quarterly plans, develop senior ICs (and, as the team grows, the next layer of managers), hire against a high bar for both crafts, and partner with Product and adjacent Health partners on what is worth building and what the data can support. You will stay close enough to the ML lifecycle to evaluate the team's most important decisions without becoming the default contributor.
Success in this role requires enough ML and health-domain fluency to earn trust from senior ICs, plus the people-leadership skill to grow that team, hold delivery across multiple workstreams, and make prioritization calls under uncertainty.
RESPONSIBILITIES:
- Own delivery, team health, and people outcomes across Health ML workstreams on a mixed Applied ML Scientist and ML Engineer team.
- Translate department strategy into quarterly plans, milestones, and success criteria; keep the team on the highest-leverage work and adapt deliberately as priorities shift.
- Build the team: lead hiring across science and engineering roles, calibrate the bar for each craft, and shape onboarding, leveling, and growth practices.
- Develop the next layer of leadership: coach senior ICs (and managers, as the scope grows), manage performance with clarity and care, and create the conditions for people to operate above their level.
- Set the standard for how Health ML gets built: work quality, evaluation rigor, review practices, and an operating model that holds as people and workstreams change.
- Partner directly with Product (and with clinical, software, and Digital Health partners as the work requires) to align on roadmap, evidence, and sequencing; broker trade-offs between iteration speed, scientific integrity, and member value.
- Own the risk posture for the team: anticipate execution, technical, and people risks, design mitigation into how the team operates, and keep senior leadership clearly informed of the most consequential decisions.
- Define and own the operating model: planning cadences, design reviews, decision forums, and quality gates appropriate to member-facing health ML.
- Build and continuously raise AI-enabled workflows that create measurable leverage across the team, for development, evaluation, documentation, and stakeholder communication.
- Represent the team's work credibly to executive and cross-functional audiences with brevity, evidence, and clarity.
QUALIFICATIONS:
- 7+ years of experience in machine learning, applied science, or software engineering, with 3+ years managing engineering and/or science teams.
- Bachelor's degree in Computer Science, Engineering, Applied Math, Biomedical Engineering, or a related field; advanced degree preferred.
- Demonstrated track record managing highly senior ICs: hiring, performance management, and developing people who in turn raise the bar around them.
- Deep familiarity with the ML development lifecycle (data collection, model training, evaluation, validation, deployment, and monitoring), sufficient to evaluate the most important technical and methodological decisions the team makes.
- Experience shipping algorithms or ML-enabled product in health, wearables, digital health, or a closely related applied domain.
- Demonstrated ability to set direction and make timely prioritization calls under uncertainty, keeping team focused on the highest-leverage work.
- Demonstrated AI-tooling sophistication: a track record of building or adopting AI-enabled workflows that materially improved team speed, quality, or decision confidence.
- Clear, high-signal communicator who can move fluidly between technical ML discussions and executive-level summaries of risk, trade-offs, and direction.
- Depth in a Health domain WHOOP already works in preferred (member insights, women's health, cardiometabolic or respiratory health, sleep, strength / healthspan, neuroscience, or related physiological time-series work).
- Preferred experience as a counterpart to Product on ambiguous health or member-insight problems: scoping, sequencing, and pushing back when a claim is not supportable.
- Familiarity with clinical validation, evidence packages, or Digital Health partnership on higher-stakes health features preferred.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $170,000 - $230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You'll own and improve the operational toolkit that equips GitLab's Solutions Architects (SAs) to drive growth and deliver value for customers. As the SA team's go-to operational business partner, you'll make tools, workflows, reporting, and handoffs more effective and grounded in the SA's role throughout the customer journey.
You'll report to the Director of Customer Experience (CX) Operations. This is a senior individual contributor role with no direct reports.
What you’ll do
Own the SA operational toolkit and business requirements for systems, workflows, processes, reporting, and documentation. Partner with Revenue Technology, Revenue Analytics, and system owners on implementation, validation, data quality, and operational controls.
Manage operational support requests for tooling, access, assignments, and data issues, including triage, routing, resolution visibility, and root-cause improvements.
Improve the processes and system workflows for requesting, assigning, and tracking SA engagements. Implement intake requirements and routing rules agreed with SA leadership, and automate manual steps.
Document and operationalize the SA engagement model and cadences agreed with SA leadership and cross-functional teams, including responsibilities, rules of engagement, handoff criteria, and required customer information at key journey stages.
Own SA reporting requirements and data quality standards. Partner with Revenue Analytics to provide reliable visibility into capacity, engagement, technical evaluation progress, and outcomes so SA leaders can assess effectiveness and prioritize resources.
Support SA leaders with coverage and capacity planning, business reviews, and operating rhythms that help teams prioritize customer needs and resources.
Turn field feedback into operational improvements. Lead testing, rollout, and documentation, partner on enablement, and follow through until changes are adopted and sustained.
What you’ll bring
Relevant experience in Solutions Architect, Sales, Revenue, or Customer Experience Operations.
Understanding of technical sales, pre-sales, and post-sales, SA engagement models, technical evaluations, and how SAs demonstrate customer value, support growth, and coordinate with post-sales teams.
Hands-on experience with Salesforce or comparable customer relationship management (CRM) tools, reporting, data quality, and workflow improvement; ability to translate field needs into clear system requirements.
Structured problem-solving skills: turn ambiguous issues into clear workstreams, own delivery, and sustain measurable improvements in efficiency and adoption.
Strong quantitative skills and proficiency in Excel or Google Sheets for capacity, coverage, productivity, and scenario modeling.
Strong hands-on experience with artificial intelligence (AI)-native tools to support custom reports and data modeling scenarios.
Sound judgment, project management, and communication skills; ability to work independently, build trust, and influence across a global, distributed organization.
Preferred, not required: experience supporting a technical field organization in business-to-business software; Structured Query Language (SQL) or equivalent data-querying experience; and experience with GitLab or development, security, and operations (DevSecOps) and AI-enabled automation.
About the team
Our Solutions Architect team coordinates with post-sales teams throughout the customer journey. We align responsibilities, rules of engagement, and handoff criteria with SA leadership and cross-functional partners.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
People Generalist.
About the job
This position is needed to support delivery of People priorities. This role supports a number of business functions and HRBPs located in the APJ region. You will be an integral part of the People Generalists team, reporting to the Global People Generalists Manager, and partnering closely with and supporting the work of international and functional HRBPs and COEs across the People team.
Twilio is looking for a People Generalist who lives
the Twilio Magic
and has a demonstrated track record of providing advice and assistance with HR queries in a wide variety of areas including benefits & compensation, offboarding, global mobility and employee relations.
Responsibilities
In this role, you’ll:
Partner with the HRBP team supporting our
APJ region
functions to support program roll-outs and on-going process execution
Analyse HR data and trends across the organisation they support (e.g. headcount, attrition, performance) to generate insights, trends and prepare clear and customised reports, metrics and presentation materials for HRBPs and senior leadership to support decision-making
Own and manage performance management cases end-to-end, partnering with managers to ensure fair, consistent, and timely outcomes in line with company policy
Coach and guide managers through the performance management process, providing advice, documentation support, and best practice to build manager capability and ensure a positive employee experience
Support HR Leaders on ad hoc projects
Help to execute and where required lead business led initiatives (re-orgs, job role and level assessments, etc)
Partner cross functionally with key stakeholders: Talent Management, IT, ER, HR operations, Compliance, Recruiting, Compensation, etc. to ensure communications, program, and process alignment
Program Management- annual cyclical events such as calibration, pulse surveys etc
Maintain confidentiality of core HR data and projects
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
3+ years experience in an HR role in a matrixed organisation
Ability to take initiative and be a self-starter
You are a decisive problem solver with a "get it done" attitude who will thrive in a fast-paced, sometimes ambiguous environment
Strong ability to make administrative and procedural decisions and exercise judgment with sensitive and confidential issues
Strong data analysis skills and ability to share recommendations with stakeholders
Data Storytelling: Connects internal data with external benchmarks to provide actionable executive insights
AI-Enabled Efficiency: Enhances productivity through the sensible and strategic usage of AI tools.
Demonstrates employee focus and managing proactive communication to ensure optimum HR support
Leads the alignment between GTM and marketing HRBPs and COEs to ensure programs are scalable and reflect unique functional needs.
Keen to continue learning and developing their skill set, having a growth mindset
Strong ability to identify process gaps and improvement opportunities
Desired:
Proficiency with HR systems, such as Workday and ServiceNow
Location
This role will be remote, and based in India (only in Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About The Team
The UAE is one of our fastest-growing and most exciting markets. As Deliveroo continues to expand, we become a major revenue channel for partners across restaurant, grocery, and retail - aside from providing the best support, we are consultants that use data-driven insight and industry knowledge to help our partners grow in their industry. Our Account Management team oversees partner relationships - they are a passionate, dynamic group of team players that work well together and cross-functionally with other departments, and of course, they're fun.
We are looking for a Retail Account Manager to join our UAE New Verticals Team. This is a great opportunity to become a critical member of one of the fastest-growing divisions at Deliveroo and drive impact across our most exciting vertical. 'Deliveroo Shopping' (Retail) covers a wide range of categories from gifts, electronics, beauty, and stationery to pet accessories.
About The Role
In this role, you will manage relationships with a number of our top National and SMB Retail/Non-food partners across a small variety of categories. You will be responsible for onboarding, maintaining, and growing the partnerships as well as being the day-to-day contact between partners and Deliveroo, communicating their needs to internal teams. You will be helping new partners to launch and succeed on the platform and grow existing business on the Deliveroo platform, developing the ‘best-in-class’ value proposition for our customers within a new and exciting area of our business.
What You’ll Be Doing
Here’s what your day-to-day might look like:
Manage the relationship with our top Retail/Non-food partners, becoming the expert in this space as we scale
Driving partner performance by owning your portfolio’s business growth through proactive reporting, weekly/monthly/quarterly meetings and reviews, analysis, improvement projects, and identifying growth opportunities. You will work with both internal and external stakeholders to drive change and devise solutions to ensure issues are addressed, and your accounts continue to grow.
Managing marketing and promotional planning for our Retail/Non-Food partners as they scale on the platform.
Ensuring that we are developing an ongoing attractive value proposition for customers, including selection, promotions, pricing, and service levels.
Working closely with compliance, legal, and operations to ensure best practices
Owning the execution of site roll-outs as we scale the proposition, mapping our gaps in coverage for partner expansion
Representing Deliveroo across your partner’s organisation, and ensuring that our internal stakeholders are supporting where appropriate.
What You'll Need To Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
3-4 years of experience in an account management, business development/new business, or commercial role.
Experience in working within the Retail and/or Pharmacy industry is required
Experienced negotiator with the ability to drive mutual value for both partners and Deliveroo
Partner obsessed, with effective relationship building, organisation, and communication skills, whether face to face, through video, phone, or email.
Confident working with and analysing data - able to cut through the noise to understand what performance improvements will help grow your Retail partners, in order to make clear and actionable recommendations.
Able to create ideas and strategies to drive the growth of our joint business with our partners, with a willingness to trial at pace.
Collaborative team player who is able to get the best out of the people around you. Able to work effectively with all levels of Deliveroo.
Experience working in a dynamic, high-growth company is preferable
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders, and more, brought together by a shared drive to make things better. Working here, you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem.
About the job
As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment and drive key pillars of our global SOX compliance program. You will lead and own end-to-end business process testing—from risk assessment and control design to operating effectiveness, deficiency evaluations, and status reporting while acting as a key technical resource. In this role, you’ll serve as a critical liaison collaborating cross-functionally across global business units and partnering directly with external auditors to ensure seamless compliance.
Responsibilities
In this role, you’ll:
End-to-End SOX Planning and Execution: Drive end-to-end SOX compliance activities—from initial scoping, materiality analysis, and risk-based audit planning to walkthrough execution and operating effectiveness testing across core SOX processes.
Deficiency Assessments: Document control gaps, evaluate quantitative/qualitative impacts, partner with process owners on remediation and monitor remediation progress.
Quality Standards: Apply quality control standards to all audit documentation
External Audit Liaison
:
Serve as the primary liaison to external auditors to coordinate reliance, reduce redundant testing, and streamline the annual audit process.
Cross-Functional Partnership: Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
Operational Audits: Support in the end-to-end execution of operational and compliance audits from risk identification, scoping, fieldwork execution, and reporting. Document process flows and testing workpapers with limited supervision.
Audit Innovation: Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insight
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4 years of recent, continuous public accounting experience within a
Big 4 firm
Demonstrated direct experience executing SOX testing and control evaluations in strict alignment with PCAOB standards and guidelines
Direct experience preparing, reviewing, or defending public company audit files for
PCAOB inspections
or internal firm quality reviews
Proven experience leading audit engagements, supervising associate auditors, and managing client/stakeholder relationships.
Bachelor degree in Accounting, Finance, Business Administration or a related field.
Deep technical knowledge of US GAAP, SOX compliance requirements, COSO framework, and PCAOB auditing standards
Strong project and time management and experience in performing multiple projects and working with varying team members in a fast-paced, deadline-driven environment
Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members
Excellent verbal and written communication skills, to effectively present to peers and management
Desired:
CPA/CA (or pursuing) or other relevant professional certification strongly preferred.
Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until December 31, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Developer Success Engineer.
About the job
In this hybrid engineering and customer success role, you’ll work directly with developers that want to learn how Stytch works, help them design an implementation, and answer any questions they have along the way. Throughout that path you’ll also be serving as the voice of the customer within Stytch and closing the feedback loop by ensuring their insights make it back to our Product, Design, and Engineering teams - or implementing improvements yourself. As the team grows, you’ll have more opportunities to contribute new features to Stytch and Twilio products through code.
Responsibilities
In this role, you’ll:
Build new features and fix bugs in Stytch and Twilio products.
Serve as a technical resource for customers when they have questions about our product.
Improve documentation and processes for internal and external stakeholders.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
A genuine drive to understand customer needs and concerns.
Troubleshooting — Deep curiosity, grit, and tenacity to dig into tough technical issues and track down root causes.
Hands-on programming experience in a major language, with 2+ years writing code to build, debug, or automate, in a support, solutions, or software engineering role.
Ability to debug others' code (customer integrations, SDKs, open-source libraries) and ship small, well-tested fixes in an existing codebase.
Familiarity with modern web services and APIs.
Demonstrated ability to communicate credibly and effectively at all levels.
Desired:
Experience with authentication protocols (SAML/OAuth), MFA, IdP.
Prior experience in a customer-facing technical role, such as technical support, solutions engineering, field engineering, etc.
Direct experience working on a dedicated software development or product team.
Location
This role will be remote and must be willing to work
East Coast
business hours.
It
is not eligible to be hired in CT, NJ, NY, PA at this time.
Schedule
Ability to work non-standard, on-call rotation weekend and holiday hours.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $146,200
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
Based in the San Francisco Bay area, California: $137,520 - $171,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until January 2nd, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Canada
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem.
About the job
As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment. You’ll step beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem. We are looking for a collaborative, forward-thinking auditor who thrives in a fast-growing environment to help elevate our global internal controls. Reporting directly to the Senior Manager of Internal Audit, you will collaborate with cross-functional teams to plan, execute, and deliver high-impact, risk-based operational audits. The ideal candidate pairs rigorous analytical skills with clear communication to provide actionable insights, build strong stakeholder trust, and recommend practical, scalable solutions aligned with industry best practices.
Responsibilities
In this role, you’ll:
End-to-End Operational Audits: Plan, execute, and deliver risk-based operational and compliance reviews across global functions. Document process flows and testing workpapers with limited supervision.
Audit Reporting: Draft high-impact audit reports for stakeholders that go beyond “finding errors” to provide strategic insights and root-cause analysis.
Remediation & Action: Track management action plans to ensure sustainable risk mitigation.
Audit Innovation: Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insights.
SOX & Financial Controls: Support the SOX program by testing the design and operating effectiveness of business process controls, assessing control deficiencies and monitoring remediation plans.
Cross-Functional Partnership: Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years in operational audit, risk consulting, or internal controls within Big 4 or tech enterprise environments.
Bachelor degree in Accounting, Finance, Business Administration or a related field.
Ability to independently plan, execute and deliver end-to-end operational and compliance audits across complex global business functions.
Deep understanding of internal control frameworks (COSO, IIA Standards).
Excellent written and verbal communication skills including report writing and presentation.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members.
Desired:
CIA, CPA, CA or other relevant professional certification strongly preferred.
Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. Approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$82,720 - $103,400
Target Bonus Percentage 12.5%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable technology collects rich physiological data, providing members with actionable insights into their recovery, training, and sleep.
We are seeking a Senior Signal Processing Engineer to develop and deploy algorithms for physiological sensors including optical sensor and inertial measurement unit (IMU) data into accurate, reliable, and real-time insights on WHOOP devices. This hands-on role centers on digital and statistical signal processing, sensor fusion, and model-based state estimation, with a particular focus on accelerometer and gyroscope data.
You will own algorithm development from sensor characterization, mathematical modeling, and Python prototyping through efficient C/C++ implementation, firmware integration, and production validation. Working closely with Firmware, Hardware, Data Science, and Product, you will deliver robust on-device algorithms that perform reliably across diverse members and real-world conditions while meeting the constraints of wearable hardware.
RESPONSIBILITIES
- Design and develop real-time signal processing and sensor fusion algorithms that combine Sensor measurements inputs to characterize motion and deliver reliable member-facing insights.
- Develop and tune model-based estimators for orientation and motion, including sensor bias estimation, uncertainty propagation, and drift mitigation under changing movement and sensing conditions.
- Build robust IMU processing pipelines, including filtering, calibration, time synchronization, resampling, coordinate transformations, and compensation for sensor noise and systematic errors.
- Analyze large-scale, noisy wearable datasets to identify failure modes and improve robustness across motion patterns, device orientation, fit, and individual movement characteristics.
- Translate algorithm prototypes into production-ready C/C++ implementations, balancing accuracy with power, memory, compute, numerical stability, and latency.
- Partner with Firmware and Hardware teams on sensor configuration, sampling strategies, and on-device integration; investigate differences between prototype behavior and performance on target hardware.
- Define performance metrics and rigorous validation plans using reference measurements, controlled experiments, real-world data, and on-device testing to assess accuracy, robustness, and long-duration stability.
- Own technical decisions for complex algorithm components, contribute to design and code reviews, mentor teammates, and collaborate across functions to investigate post-deployment issues and drive continuous improvement.
QUALIFICATIONS
- 5+ years of experience developing and deploying signal processing, sensor fusion, or state-estimation algorithms for real-world sensor applications, including substantial hands-on work with IMU data.
- MS or PhD in Electrical Engineering, Biomedical Engineering, Computer Science, Applied Mathematics, or a related quantitative field, or equivalent practical experience.
- Strong foundation in digital and statistical signal processing, including filtering, spectral analysis, stochastic processes, and sensor noise characterization.
- Demonstrated experience with accelerometer and gyroscope processing, IMU calibration, sensor error modeling, bias estimation, and drift management.
- Strong experience with Kalman filtering, including extended or error-state formulations, and model-based sensor fusion; practical understanding of nonlinear estimation, uncertainty propagation, and estimator failure modes.
- Practical knowledge of 3D motion and orientation representations, including coordinate frames, rotation matrices, quaternions, and rigid-body kinematics.
- Proficiency in Python for algorithm development, data analysis, and experimentation, and C/C++ for efficient embedded implementation; demonstrated experience deploying algorithms to resource-constrained hardware.
- Ability to independently investigate complex algorithmic problems, design rigorous validation experiments, and communicate technical tradeoffs with firmware, hardware, and cross-functional partners.
- Experience with body-worn sensors, human-motion modeling, motion segmentation, or periodicity analysis is highly desirable.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-Verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Engineering Manager.
About the job
As a Senior Engineering Manager in Compliance Experiences, you will lead the Know Your Customer (KYC) engineering team as it builds out Twilio's new Compliance Domain. Your team owns Trust Hub, Twilio's KYC Platform and the gateway to accessing all of Twilio's communication APIs. It serves two distinct customer bases: external customers - Twilio's customers who depend on seamless regulatory compliance to provision and manage phone numbers globally, and internal customers - engineering teams across Twilio who rely on your team's compliance APIs, services, and Ops Tooling to operate efficiently. You will own the people strategy, delivery execution, and stakeholder relationships for a team processing millions of requests daily.
You will be expected to champion AI-driven development practices, ensuring your engineers adopt LLMs and agentic tools to accelerate delivery, improve quality, and stay at the forefront of modern software engineering. Your mission is to build a high-performing team that consistently ships reliable, customer-obsessed products - while balancing the competing demands of external product commitments, internal platform obligations, and operational tooling investments.
Responsibilities
In this role, you’ll:
DRAW THE OWL:
Own the delivery roadmap for the Compliance Domain, including customer-facing compliance services, internal platform APIs, and Ops Tooling. Partner with Principal and Staff Engineers to translate long-term technical strategy into executable quarterly plans and measurable outcomes.
ACCELERATE WITH AI:
Drive the adoption of AI coding assistants (GitHub Copilot, Anthropic Claude, or internal LLMs) within your team. Set expectations for AI-augmented workflows, measure the impact on team velocity, and create the psychological safety for engineers to experiment with new tools.
BE AN OWNER:
Take full accountability for your team’s operational excellence, including system reliability, incident response, on-call health, and security posture. Make high-judgment calls that balance speed, quality, and risk.
WEAR THE CUSTOMER’S SHOES:
Serve two customer bases with equal rigor. For external customers, partner with Product Management to ensure compliance workflows are seamless and developer-friendly. For internal customers, proactively engage with dependent engineering teams to understand their needs, gather feedback on your team’s APIs and Ops Tooling, and ensure your platform enables them to move faster. Ground every decision in customer data and feedback from both audiences.
EMPOWER OTHERS:
Recruit, develop, and retain a world-class engineering team. Build a culture of psychological safety, candid feedback, and career growth. Coach your engineers-from mid-level to staff-to reach their full potential and take on increasing ownership. Champion diversity, equity, and inclusion in every hiring and development decision.
RUTHLESSLY PRIORITIZE:
Navigate competing priorities across external product features, internal platform needs, and Ops Tooling investments. Balance requests from multiple stakeholders-Product Management, internal engineering teams, and operations-with a clear framework for saying “no” to protect focus. Ensure resources are aligned to the highest-impact work across all three pillars.
WRITE IT DOWN:
Communicate team strategy, progress, and risks clearly and consistently to engineering leadership and cross-functional partners. Author team plans, post-mortems, and decision documents that create transparency and alignment.
BUILD BRIDGES:
Act as the primary point of contact between the Compliance Domain and its stakeholders. Manage relationships with Product Management, external-facing teams, and internal engineering teams that depend on your compliance services and Ops Tooling. Proactively communicate roadmap plans, surface trade-offs, negotiate priorities, and ensure stakeholders have clear visibility into what your team is delivering and why.
NO SHENANIGANS:
Model integrity in every interaction. Create an environment where engineers feel safe raising concerns, surfacing problems early, and challenging the status quo. Hold yourself and your team to the highest standards of ethical behavior.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
15+ years of software engineering experience
with at least 5+ years in engineering management, leading a team of 10+ engineers and directly managing individual contributors.
Technical Depth:
Strong hands-on background in designing and operating highly available, cloud-native distributed systems. You don’t need to write code daily, but you must be able to engage deeply in architectural reviews, evaluate technical proposals, and earn the trust of your senior engineers.
Cloud-Native Fluency:
Deep familiarity with AWS ecosystems (Lambda, EKS, DynamoDB, Kafka), microservices patterns, and infrastructure-as-code practices (Kubernetes, Terraform).
AI-Forward Mindset:
Demonstrated experience driving AI tool adoption within your engineering team. You should be able to articulate a clear vision for how AI accelerates your team’s delivery and quality.
Delivery Excellence:
Proven track record of shipping complex software products on time and at high quality. Experience with agile methodologies and a data-driven approach to measuring team health and productivity.
People Leadership:
A track record of building diverse, inclusive, high-performing engineering teams. Experience with career frameworks, performance management, and growing engineers from mid-level to staff-plus.
Clear Communication:
Strong ability to communicate technical strategy, trade-offs, and team plans to engineering leadership, cross-functional partners, and your direct reports.
Stakeholder Management:
Proven ability to manage relationships across multiple stakeholder groups with competing needs. Experience balancing external customer commitments with internal platform obligations and communicating trade-offs transparently.
Operational Rigor:
Experience owning system reliability for mission-critical services, including incident management, on-call rotations, and SLO-driven operational improvements.
Desired:
Platform & Tooling Leadership:
Experience leading a team that builds internal platforms or operational tooling serving other engineering teams, with a product mindset toward internal customers.
Team Scaling:
Experience growing and evolving a team through periods of change, including onboarding new engineers, reshaping team processes, and managing through ambiguity.
Location
This role will be remote, and based in India - Karnataka, Tamil Nadu, Telangana State, Maharashtra and New Delhi.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Step Into the Multiverse: Your Next Adventure Starts Here
At
Wizards of the Coast
, we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity, sparks passion, forges friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether it's through the strategic depth of
Magic: The Gathering®
, the rich storytelling of
Dungeons & Dragons®
, or our AAA digital game studios, we build worlds that bring people together, spark creativity, and fuel adventure. As we continue to grow and explore new realms, we're seeking passionate, curious, and innovative minds to join the adventure.
The Digital Innovations Team (DigIT) is changing how Wizards develops, delivers, and manages the digital systems behind our games — for players, retailers, and the studios that develop our worlds. We are seeking a Principal Software Engineer who can guide product ideas through every stage with agentic AI — from defining the problem with business partners, to developing the system, to deploying it in production, and then improving it based on actual data.
This job is not for those who have only observed AI changes from a distance. We need a hands-on creator. Someone who has directly shipped product to production by agentic AI, can provide the code and performance assessments, and can discuss in detail what was successful, what did not succeed, and what they would do differently. If your AI experience is primarily slides and architectural drawings, this is not the right role.
About the Role
You will be responsible for the technical direction of an initiative and the related product surface area, direct tech direction and product direction with/without PM support. You are answerable for what the team delivers, how quickly it adapts, and the business outcomes that result.
You will build products using agentic AI as your default development approach, leveraging the harness engineering and guardrails the team has developed. You contribute to evolving these patterns alongside peers, but your primary focus is shipping product. You understand where the technology performs well versus where it only demos effectively. You have informed opinions based on production experience about evaluations, guardrails, cost, latency, determinism, and the engineering methods needed to deliver AI products responsibly at scale.
What You'll Do:
Guide product concepts through the entire process with agentic AI. Starting from outlining the problem alongside product and business collaborators, moving to prototype development, to a data-informed launch, and then refining based on actual usage data. You are responsible for the full journey, not only a segment of it.
Build, hands-on with agentic AI. Keep close to the code. Deliver production-quality agent systems, analyses, prompts, and supporting services on your own. Define the reference point through achievements, not words.
Direct the build process through data-driven insights. Lead product ideas as testable hypotheses. Initiate tracking early and confirm success criteria with or with not the PM before beginning coding. Base decisions on actual data concerning what to prioritize, change, or remove. Ensure the feedback loop is as short as feasible.
Contribute to the department's agentic AI harness engineering alongside peers. Apply, stress-test, and improve shared patterns — LLMs, agents, Skills, MCP, eval frameworks, guardrails — through real production use. Bring back what works and what doesn't from the field.
Raise the engineering bar on architecture, code review, test strategy, observability, evals, and incident quality. Treat engineering excellence as a baseline expectation, not an optional initiative.
Lead position, influence people and product decisions. Make your EM and PM more effective at their jobs.
Contribute to the hiring bar. Lead technical interviews, calibrate the AI-capability signal in our hiring loop, and mentor the next layer of senior and staff engineers.
What You'll Bring:
Direct experience creating agentic AI systems. You have developed, deployed, and improved agentic systems in real-world settings, beyond demos or proofs of concept. You can describe the code you authored, the tests you designed, the prompt and tool usage changes you made, the cost and latency considerations you evaluated, the failure types you managed, and the metrics you used to choose the next release. Interviews will involve a hands-on agentic AI task.
Over 10 years of full-stack software engineering experience. At least 3 years in a Tech Lead, Staff, or Principal role responsible for guiding the technical direction of a team or program.
Product-engineer approach. You transform product ideas into operational, monitored, live software. You are comfortable prioritizing alongside PM or direct Product direction on your own, making product tradeoffs on the fly, and relying on metrics to guide iteration. You do not need a fully-detailed ticket to begin.
Deep proficiency across the stack. Modern JavaScript / TypeScript and at least one of Go, Python, or C#. You write production code, not just review it.
Strong systems and infrastructure foundation. AWS at scale, containerization, GitLab/GitHub CI/CD, PostgreSQL and data modeling, REST / gRPC / GraphQL API development, test automation, and a real point of view on observability and reliability.
Architectural judgment. You can defend a build decision, change your mind when the evidence warrants it, and write the build doc that brings the rest of the team along.
Business and product literacy. You can sit with a creative director, a retail partner, or a finance collaborator and have a conversation that is not purely technical. You can articulate business impact and tradeoffs without losing technical rigor.
Outstanding communication and collaboration. You make engineers around you better. You raise standards without becoming a bottleneck. You handle disagreement directly and well.
Bachelor’s degree or equivalent experience. Computer Science, Information Technology, or comparable work experience.
Nice to Have:
Experience leading or contributing to platform / horizontal services (search, notifications, identity, eventing, workflow, data platforms) consumed by multiple product teams.
Experience with Product Lifecycle Management (PLM).
Experience with Kubernetes, Akamai, Terraform, or equivalent infrastructure-as-code tooling.
Experience operating in a tri-lead (TL / EM / PM) or similar matrixed engineering model.
Foundational knowledge of Magic: The Gathering, Dungeons & Dragons, or the tabletop gaming space.
Compensation and benefits may vary based on location and role.
At Wizards, we believe in the magic of diversity—great ideas come from unique perspectives. We are committed to building an inclusive, welcoming workplace where everyone belongs. Wizards is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, or any other legally protected status.
Wizards will provide reasonable accommodation with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact your recruiter or coordinator.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$172,600
—
$259,000 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We're looking for a People Systems Manager, Workday to join our People team and build the foundation for how People technology operates at Vercel.
We've recently implemented Workday as our system of record, and we're just getting started. As we expand its capabilities and build toward public-company-ready operations, we need someone to own the architecture, security, business processes, and governance behind it.
We're building a headless People technology experience, with Workday as the engine behind it, not a traditional HR technology stack. Employees and managers will initiate transactions, access their data, and navigate People processes directly from the tools they already use. You'll make that possible, working closely with integration engineers to connect Workday's security model and Business Process Framework to the experiences we're building.
This is a hands-on IC role with real ownership over how Workday operates at Vercel. You'll set standards, make architectural decisions, and build systems that scale, reducing manual work, strengthening controls, and creating data our growing People analytics function can trust.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Own the configuration, security architecture, and Business Process Framework that power Workday at Vercel, and make the architectural calls that balance flexibility, scalability, and control as we grow.
Partner with integration engineers to design business processes and security configurations for transactions initiated through Slack, internal apps, and other tools, making Workday accessible beyond its native interface without compromising governance or data integrity.
Establish role-based security, segregation of duties, change management, and audit controls from the ground up, and automate what's needed for SOX, SOC 2, and public company readiness without adding friction.
Configure and optimize business processes for core People operations, equity, commissions, one-time payments, and clawbacks, partnering with Finance, Total Rewards, Payroll, and Legal to bring new capabilities into Workday accurately and auditably.
Set standards for data governance, reporting architecture, calculated fields, and data quality, so Workday stays a reliable source of truth as our analytics and self-service reporting mature.
Own release management, regression testing, and configuration change control. Find the root causes of recurring friction and fix them through better configuration, automation, and process design, and partner with auditors on evidence, walkthroughs, and remediation.
What you need
5+ years of hands-on Workday HCM experience across security, business processes, reporting, and core configuration.
Strong grasp of Workday's security architecture and Business Process Framework, including role-based access, security groups, business process policies, approvals, and segregation of duties.
Experience building or evolving a Workday environment, including configuration standards, governance frameworks, and scalable business processes in a growing organization.
Experience designing and implementing Workday security, governance, and internal controls that support SOX compliance and audit readiness.
Workday reporting and data management experience, including calculated fields, advanced and composite reports, data validation, and reporting governance.
Experience in interconnected HR technology environments, understanding how Workday security, business processes, and data architecture affect downstream systems and automated workflows.
Bonus if you
Have experience with Workday Payroll or complex compensation processes, including equity and commission payments.
Have helped a high-growth technology company scale its People Systems infrastructure or prepare for an IPO.
Have used AI or automation to improve system administration, data quality, controls, or operational efficiency.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $167,000 - $204,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: UAE - Dubai; Portugal; UK; Poland; Bulgaria
Workplace: hybrid
1inch is the DeFi ecosystem building financial freedom for everyone. 1inch products help users and builders trade, hold and track digital assets - with the self-custody, comprehensive security and the intuitive user experience they need to unlock the potential of true crypto ownership. 1inch protocols and APIs provide core infrastructure across the DeFi industry and beyond. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team.
Your mission
As Senior Corporate Counsel, you will own legal and compliance matters across our international group. You will act as a senior legal advisor across multiple jurisdictions, covering corporate and commercial matters, People and employment, governance, compliance and cross-border legal matters.
A significant part of your role will be owning and continuously developing our global compliance framework, including KYC/KYB, AML/CFT, sanctions, third-party compliance and investigations. You will work closely with People, Finance, Operations, Product, IT and other business functions to turn legal and regulatory requirements into practical solutions, policies and controls.
What you’ll do
Own and continuously develop the group’s compliance framework, including KYC/KYB, AML/CFT, sanctions, third-party due diligence, ethics and related policies and controls.
Oversee risk-based compliance decisions and investigations, and coordinate responses involving regulators, law enforcement, fraud, scams and other high-risk matters.
Monitor compliance risks, drive remediation and report to RiskCo, ExCo and relevant Boards, working closely with Product, IT and other business functions.
Oversee compliance vendors, tooling and processes, and promote compliance awareness across the organization.
Advise on corporate, commercial and cross-border legal matters, including group structuring, entity management, governance, intercompany arrangements, transactions and international expansion.
Provide legal guidance across the group’s jurisdictions, including DIFC/UAE operations, and coordinate external counsel where local expertise is required.
Support Board and shareholder matters, and provide legal oversight of the group’s corporate and statutory obligations.
Act as the primary legal advisor to People/HR across the full employment lifecycle, employment and contractor models, employee relations, investigations and terminations. Advise on global workforce structures and cross-border employment, ensuring contracts, policies and practices reflect applicable local requirements.
Draft, review and negotiate vendor, customer, partner and other commercial agreements, providing practical advice on contractual and commercial risk.
Advise on data protection and privacy requirements across international operations, coordinating specialist advice where required. Shape the global policy framework, translate legal requirements into practical controls, and proactively identify and mitigate material legal risks.
What you’ll need
You have 8+ years of relevant legal experience.
You hold a university degree in Law (LLB, JD or equivalent) and a professional legal qualification or admission to practise law in at least one recognized jurisdiction.
You have strong corporate, commercial and employment law experience in an international and cross-border environment.
You have demonstrated experience advising People/HR and organizations operating through multiple legal entities and jurisdictions.
You have experience owning or operating compliance frameworks, with practical knowledge of KYC/KYB, AML/CFT, sanctions and third-party due diligence.
You have strong commercial contracting, negotiation and stakeholder-management skills.
You have sound knowledge of data protection and privacy requirements relevant to international organizations.
You exercise sound legal judgment and translate complex requirements into practical, business-oriented solutions.
Nice to haves
Experience with DIFC/UAE law and regulations.
experience in Defi / Crypto
Experience building or scaling compliance frameworks across multiple jurisdictions, and experience interacting with regulators, law enforcement or external investigators.
Experience with international corporate restructurings, investments or M&A.
ICA, ACAMS, CIPP or an equivalent compliance/privacy qualification.
1inch is an equal opportunity employer. We are committed to evaluating all candidates on the basis of their skills, experience, and potential — regardless of race, ethnicity, nationality, gender, age, religion, disability, or any other characteristic. We believe diverse teams build better products, and we welcome applications from all backgrounds.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Benefits Analyst on GitLab's Total Rewards team, you'll support global benefits administration and take ownership of day-to-day benefits operations in India, partnering closely with a Senior Benefits Analyst. Your initial priorities will include planning benefits events at the Bangalore hub, streamlining enrollment and benefits onboarding , handling tier 1 benefit questions and escalations, taking over and improving administrative and audit processes, along with routine benefits tasks.You'll build depth in global benefits and manage assigned work with increasing independence, seeking guidance on prioritization, new assignments, and higher-risk issues. This role reports to the Manager, Global Benefits and focuses on benefits programs, not leave administration. You'll need to be based in Bangalore, with periodic office presence for hosting and managing benefits events, and flexibility to collaborate across time zones, including Pacific time.
What You’ll Do
Support day-to-day administration for assigned benefits programs, including eligibility, enrollment, benefits onboarding, billing, reporting, audits, quality assurance, documentation, and issue resolution, with a particular focus on India.
Review benefits and team-member data from multiple sources, research discrepancies and root causes, and recommend next steps for manager or senior team-member review.
Work with brokers and vendors on day-to-day benefits operations, and support the Senior Benefits Analyst with renewals, plan changes, implementations, testing, launches, and post-launch improvements. Benefits plan decisions remain with the Senior Benefits Analyst.
Plan, host, and manage benefits events at the Bangalore hub, and coordinate assigned benefits activities across selected countries and employment arrangements. Apply documented processes and escalate questions that require deeper local or technical expertise.
Partner with Payroll, Finance, People Operations, and People Technology on accurate reporting, billing reconciliation, eligibility data, and compliance-related processes.
Support People Operations in resolving team-member benefits inquiries, explain moderately complex benefits topics in accessible language, and escalate cases appropriately.
Analyze benefits utilization, cost, survey, and qualitative data to identify trends and prepare summaries, insights, and recommendations that support team priorities.
Maintain accurate documentation, process guides, trackers, and communications; support the transition of administrative processes and recommend ways to simplify, standardize, or automate them, including responsible use of artificial intelligence tools. Protect accuracy and team-member experience, communicate progress and risks, and seek guidance on prioritizing improvements.
What You’ll Bring
Experience supporting benefits administration, including enrollment, reporting, and audits, and working with benefits brokers or vendors. Experience supporting benefits in more than one country is required; global technology company experience is preferred. Strategic benefits plan design experience isn't required.
Working knowledge of core benefits concepts, such as medical, dental, vision, life, disability, and supplemental benefits.
Experience using a human resources information system (HRIS), benefits administration platform, or similar operational tools, with attention to detail in data entry, testing, reconciliation, and quality assurance. Workday experience is preferred.
Intermediate or stronger Excel or Google Sheets skills, including VLOOKUPs, filters, pivot tables, and data analysis; macros aren't required. Ability to evaluate multiple sources, identify patterns or discrepancies, and develop evidence-based recommendations with appropriate guidance.
Clear written and verbal communication skills, including the ability to explain benefits topics in accessible language and collaborate across functions.
Ability to manage assigned work, meet deadlines, communicate when blocked, and distinguish urgent work from work that can be sequenced.
A collaborative, learning-oriented approach, willingness to apply feedback, and curiosity about using artificial intelligence tools responsibly to improve benefits work and team processes.
Ability to be based in Bangalore and go to our Bangalore hub to host and manage benefits events, with flexibility for collaboration across time zones, including Pacific time.
About the team
The Benefits team within Total Rewards supports global benefits programs, working with Payroll, Finance, People Operations, People Technology, Legal, People Business Partners, brokers, and vendors. You'll work closely with the Senior Benefits Analyst and colleagues in India, Europe, the Middle East, Africa, and Pacific time zones to support India's growing benefits needs. The team's tools include Workday, Google Workspace, Slack, and Claude. The role emphasizes accurate administration, team-member support, and practical process improvements, with opportunities to build deeper benefits expertise.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
PointClickCare's Marketing organization is hiring a Marketing Data Analytics Engineer to build and maintain the data infrastructure behind marketing analytics and pipeline reporting. This hands-on, backend-focused role works across Salesforce, Marketo, and the data warehouse, increasingly leveraging AI-assisted analytics tools such as Claude, to streamline how campaign performance data is captured, connected, and reported. The role partners closely with Marketing Analytics, Demand Generation, and Marketing Operations to turn recurring reporting needs into automated, trustworthy data flows that directly support executive-level reporting on marketing-sourced pipeline across the Senior Care and Acute & Payer businesses.
Key Responsibilities:
Data Pipelines & Integrations:
Design, build, and maintain data pipelines connecting Salesforce, Marketo, and the data warehouse (e.g., BigQuery) to support marketing performance reporting.
Reporting Automation & Analytics Enablement:
Automate recurring campaign reporting workflows and write/optimize SQL to build reusable datasets, views, and queries that power dashboards and leadership reporting.
Campaign Attribution & Data Quality:
Strengthen campaign attribution logic (campaign codes, UTM/campaign member data, lead-to-opportunity linkage) and monitor, troubleshoot, and improve data quality across Marketo, Salesforce, and downstream reporting tables.
AI-Enabled Analytics Workflows:
Apply AI tools such as Claude to accelerate data exploration, documentation, and query development, while maintaining rigor and accuracy in production reporting.
Systems Support & Documentation:
Support backend administration and configuration in Salesforce and Marketo (fields, objects, sync rules, campaign structures), and document data models, definitions, and processes so metrics stay consistent and self-serve for marketing stakeholders.
Required Skills & Qualifications:
Bachelor's degree (completed or in final year) in Software Engineering, Computer Science, Data Engineering, or a related technical field. New graduates are encouraged to apply.
0 – 2 years of applicable experience.
Strong SQL skills: comfortable writing joins, aggregations, and window functions against large relational datasets.
Working knowledge of at least one programming language used in data work (e.g., Python) for scripting, automation, or ETL.
Understanding of relational data models and how CRM/marketing-automation data is structured (leads, contacts, accounts, campaigns, opportunities).
Highly analytical and detail-oriented, with a strong bias toward automating repetitive work.
Intellectually curious and open-minded, with a genuine thirst to learn new tools, systems, and business context.
Preferred Skills & Experience:
Hands-on exposure to Salesforce (SOQL, reports, campaign objects, admin concepts) or Marketo (programs, smart campaigns, field sync).
Experience with a cloud data warehouse (BigQuery, Snowflake, Redshift) and BI tools (Power BI, Looker, Tableau).
Familiarity with AI-assisted development or analytics tools, such as Claude or similar large language model platforms.
Exposure to ETL/ELT tooling, APIs, or workflow orchestration (e.g., dbt, Airflow, Fivetran, or equivalent scripting).
Familiarity with marketing funnel metrics (MQLs, opportunities, pipeline) or B2B demand generation.
Co-op, internship, or project experience in a data engineering, analytics engineering, or revenue operations context.
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $82,000 - $92,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - C
Professional - 2
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to make it simple and reliable for customers to buy, pay for, and grow their use of n8n. You'll own the foundations of how n8n's commercial system works: licensing and entitlements, customer accounts, and the metering and billing platform for both Cloud and Enterprise. Today these live across several teams and two billing stacks; you'll bring them into one stable home that the rest of the company builds on.
This is a foundations role. You build the system that pricing and packaging decisions run on, rather than running price experiments yourself. To do so, here are your core responsibilities:
OWN THE LICENSING & BILLING STRATEGY & ROADMAP
- Define and communicate the product strategy and roadmap for Licensing & Billing in partnership with Engineering, Product leadership, Finance, and go-to-market.
- Prioritize foundational investments based on revenue integrity, enterprise needs, data correctness, and engineering effort, and make trade-offs explicit.
- Lead discovery with enterprise customers, Sales, Customer Success, Finance, and RevOps to understand how n8n is bought, renewed, and grown today, and where that breaks.
LICENSING, ENTITLEMENTS & ACCOUNTS
- Own the license server and entitlement model: issuance, renewal, and validation across Cloud, self-hosted, air-gapped, and OEM deployments, with one source of truth for which plan or deal grants which features.
- Introduce "account" as a first-class product primitive (accounts, purchases, license keys, activations) and expose it as the API contract our customer-facing console and multi-instance management are built on.
- Productize the deal-to-entitlement flow so a closed deal in Salesforce creates or updates entitlements without manual steps.
METERING & BILLING PLATFORM
- Own usage metering and billing for Cloud and Enterprise, including subscription billing: what counts as a billable execution, quota consumption, and overage charging.
- Lead the migration off Paddle Classic and unify Cloud and Enterprise billing into one platform.
- Build the mechanics for usage-based enterprise billing and reliable overage charging.
CROSS-ORG ALIGNMENT
- Make the architecture and mechanism decisions (entitlement model, billing platform, enterprise invoicing path) and align closely with Finance and go-to-market on each of them. Every decision here touches money; you bring people along rather than inform them afterwards.
- Hold clear boundaries with adjacent teams: the customer console, execution limits, and access control live elsewhere; you own the data and mechanics they rely on.
- Establish clear success measures and keep the squad accountable for outcomes, not only delivery.
REQUIREMENTS
Must-haves
- Billing or licensing product experience: You have 6+ years in Product, with a substantial part spent owning a billing, licensing, entitlement, or quote-to-cash system at a B2B SaaS company.
- Shipped through Finance and RevOps: You've driven a cross-functional systems change where Finance, Sales Ops, and Engineering all had a say, and you got it live.
- Systems and data-model depth: You can design or critique an entity model, reason about reconciliation and idempotency in a sync, read an API contract, and explain why two systems reading the same events end up with different numbers.
- Attention to detail: You know that if the billing data is wrong, everything built on it inherits the error, and you sequence work accordingly.
- Prioritization under ambiguity: You make trade-offs explicit and connect foundational or data-quality work to commercial outcomes.
- Ownership and autonomy: You grab problems without being asked, fix what you see broken, and drive outcomes without waiting for direction.
- Exceptional communication: You're equally at home with engineers, the Finance team, and Sales, and you can make billing trade-offs legible to all of them.
- Enterprise reality: You understand what self-hosted, air-gapped, and OEM deployments mean for licensing and metering.
Nice-to-haves
- Usage-based billing: You've owned usage-based or hybrid (subscription plus usage) billing.
- Vendor billing stacks: You've worked hands-on with Paddle, Stripe, Chargebee, Zuora or similar, and know where they break at enterprise contract volume.
- Migration experience: You've run a billing-provider migration.
- Hands-on ability: You can read code, query data, or prototype, even if you're not shipping it.
- CRM integration: You've worked on Salesforce or CRM-to-billing integrations.
- Domain familiarity: You know workflow automation, agent orchestration, or open-source / developer-community products.
- Writing culture: You default to writing things down to create clarity and alignment.
Why join us?
At n8n, you'll be in the middle of the AI revolution. The shift from deterministic automation to agent autonomy is a genuinely open design space, and n8n has a credible claim to owning it. Every plan we sell, every enterprise contract, and every agent run that gets metered and billed runs on the foundation you own: licensing, entitlements, accounts, and the billing platform across Cloud and Enterprise. Your work directly shapes how n8n makes money and how easily customers can buy, grow, and trust what they pay for, from self-serve Cloud to air-gapped and OEM deployments.
You'll join one of Europe's fastest growing startups at the sweet spot: small enough to have real impact and be empowered, big enough that your work already reaches massive scale and serious enterprise customers. You'll work with experienced engineers, Finance, and go-to-market on problems where the details are the product, in an AI-native, empowered culture of humble, kind, yet driven and direct people, where you're hired to think, not just to execute. And with our fair-code model, a passionate open-source community gives you a direct feedback loop on everything you ship.
Sound like a challenge you're excited to take on?
Apply now, and help us build the commercial foundation of the future of reliable AI automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
PointClickCare's Marketing organization is hiring a Marketing Data Analytics Engineer to build and maintain the data infrastructure behind marketing analytics and pipeline reporting. This hands-on, backend-focused role works across Salesforce, Marketo, and the data warehouse, increasingly leveraging AI-assisted analytics tools such as Claude, to streamline how campaign performance data is captured, connected, and reported. The role partners closely with Marketing Analytics, Demand Generation, and Marketing Operations to turn recurring reporting needs into automated, trustworthy data flows that directly support executive-level reporting on marketing-sourced pipeline across the Senior Care and Acute & Payer businesses.
Key Responsibilities:
Data Pipelines & Integrations:
Design, build, and maintain data pipelines connecting Salesforce, Marketo, and the data warehouse (e.g., BigQuery) to support marketing performance reporting.
Reporting Automation & Analytics Enablement:
Automate recurring campaign reporting workflows and write/optimize SQL to build reusable datasets, views, and queries that power dashboards and leadership reporting.
Campaign Attribution & Data Quality:
Strengthen campaign attribution logic (campaign codes, UTM/campaign member data, lead-to-opportunity linkage) and monitor, troubleshoot, and improve data quality across Marketo, Salesforce, and downstream reporting tables.
AI-Enabled Analytics Workflows:
Apply AI tools such as Claude to accelerate data exploration, documentation, and query development, while maintaining rigor and accuracy in production reporting.
Systems Support & Documentation:
Support backend administration and configuration in Salesforce and Marketo (fields, objects, sync rules, campaign structures), and document data models, definitions, and processes so metrics stay consistent and self-serve for marketing stakeholders.
Required Skills & Qualifications:
Bachelor's degree (completed or in final year) in Software Engineering, Computer Science, Data Engineering, or a related technical field. New graduates are encouraged to apply.
0 – 2 years of applicable experience.
Strong SQL skills: comfortable writing joins, aggregations, and window functions against large relational datasets.
Working knowledge of at least one programming language used in data work (e.g., Python) for scripting, automation, or ETL.
Understanding of relational data models and how CRM/marketing-automation data is structured (leads, contacts, accounts, campaigns, opportunities).
Highly analytical and detail-oriented, with a strong bias toward automating repetitive work.
Intellectually curious and open-minded, with a genuine thirst to learn new tools, systems, and business context.
Preferred Skills & Experience:
Hands-on exposure to Salesforce (SOQL, reports, campaign objects, admin concepts) or Marketo (programs, smart campaigns, field sync).
Experience with a cloud data warehouse (BigQuery, Snowflake, Redshift) and BI tools (Power BI, Looker, Tableau).
Familiarity with AI-assisted development or analytics tools, such as Claude or similar large language model platforms.
Exposure to ETL/ELT tooling, APIs, or workflow orchestration (e.g., dbt, Airflow, Fivetran, or equivalent scripting).
Familiarity with marketing funnel metrics (MQLs, opportunities, pipeline) or B2B demand generation.
Co-op, internship, or project experience in a data engineering, analytics engineering, or revenue operations context.
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $87,000 - $97,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - C
Professional - 2
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Manager, AI Customer Success to help us build and lead the Customer Success team for Source by Webflow, a new platform where marketing teams and their AI agents launch, optimize and scale digital experiences together. Source is in limited research preview today, and this team will support customers as it moves into commercial availability.
You’ll start as a player/coach, owning a small portfolio of strategic enterprise Source accounts, including renewals and growth. As Source adoption grows, you’ll build and scale the team. Your job is to help customers get agents into production, prove the business value, and turn that into retention and expansion. This is a first of its kind role for a first of its kind product. There is no playbook yet, and you will write it.
ABOUT THE ROLE:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $204,000 - $255,000
- Zone B: $190,000 - $238,000
- Zone C: $177,500 - $222,000
For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Senior Director, Customers Success
As a Senior Manager, AI Customer Success, you’ll …
- Lead and grow the Source CS team: hire and coach as adoption grows, and build a culture of experimentation and shared learning.
- Manage strategic Source accounts: serve as an executive sponsor and build relationships with senior marketing, web and engineering leaders.
- Drive retention and expansion: own renewals, forecasting and account health; partner with Sales on expansion and negotiations; and guide account plans that grow use cases and adoption.
- Turn Source use cases into results: lead discovery workshops, pilots and agent building, helping customers navigate rollout, adoption and change management.
- Own customer outcomes: partner with Forward Deployed Engineers and Solution Architects to move from pilot to production, define success and ROI, and use performance data to drive improvements.
- Enable customers to scale: establish agent permissions, autonomy and review practices, and develop customer champions and enablement.
- Build the Source CS operating model: create playbooks, health metrics and AI-powered workflows; partner across teams to shape the roadmap and develop customer references and case studies
ABOUT YOU:
Requirements:
- 8+ years in customer success, account management or consulting at a B2B software company, including enterprise accounts and executive relationships.
- 2+ years managing a customer success, account management or customer growth team.
- Proven success driving retention, expansion and revenue growth against commercial targets such as net revenue retention.
- Ability to influence executives, both with customers and internally.
- Technical aptitude across codebases, deployment pipelines, integrations, permissions and security, with the ability to partner credibly with developers. Production coding is not required.
- Experience in at least one of the following:
- Applied AI: building real AI workflows or agents, evaluating their output and setting realistic expectations.Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations.
- Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations.
You’ll thrive as a Senior Manager, AI Customer Success if you:
- Think in systems, spot bottlenecks and build repeatable processes with measurable results.
- Are comfortable with ambiguity and energized by building a team, product motion or playbook from the ground up.
- Understand how marketing and digital experience tools, including CMS, martech and analytics, connect to business outcomes.
- Bring relevant experience with usage or consumption based pricing, agencies or systems integrators, or Webflow and its customers. These are welcome strengths, rather than requirements.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
ОфисseniorГеография найма не уточнена
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
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УдалённоRemote - India; This role will be remote, and based in India (only in Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)
Dubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоseniorRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
Bangalore, India; You'll need to be based in Bangalore, with periodic office presence for hosting and managing benefits events, and flexibility to collaborate across time zones, including Pacific time; Ability to be based in Bangalore and go to our Bangalore hub to host and manage benefits events, with flexibility for collaboration across time zones, including Pacific time; You'll work closely with the Senior Benefits Analyst and colleagues in India, Europe, the Middle East, Africa, and Pacific time zones to support India's growing benefits needs