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Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Core owns the foundational journeys that define a user's relationship with OKX: account management, identity verification, moving and securing funds, and the risk, compliance, and customer support experiences that sit alongside them. It also covers the internal enterprise tools our support agents, PMs, and operations teams rely on every day to serve customers and run the business. These are among the most consequential surfaces in the product. They determine whether users feel confident enough to trade, whether they trust us with their assets and their data, and whether the teams behind the scenes can resolve issues quickly and well. AI is central to how Core works and what Core builds. On the product side, we design AI-powered support and assistant experiences that help millions of users get answers and resolve issues in real time. Internally, we are an AI-native team: we use AI to move faster, sharpen our thinking, and raise the quality of what we ship, and we design the AI-native tools our internal teams depend on. If you are excited to design with AI and to shape how AI shows up for both customers and colleagues, this is a place to do it at scale. As a designer on Core, you'll take ownership of these high-stakes experiences end to end. The problems are genuinely hard. You'll design across markets with fundamentally different regulatory requirements, from newly regulated regions to our established global user base, and your work will need to satisfy strict compliance and security standards while still feeling fast, clear, and reassuring. You'll partner closely with product, engineering, legal, and compliance, shaping requirements early rather than executing them late. This is work where the details carry real weight. If you want to influence how millions of users experience crypto at its most critical moments, and how the teams supporting them get their work done, Core is one of the most impactful places to do it at OKX. What You’ll Be Doing Own complex, high-stakes journeys end to end across account, assets, compliance, or support, taking them from problem definition to shipped, polished execution. Design AI-powered experiences, from customer-facing assistant and support flows to AI-native internal tools, thinking through how people and AI work together, and where trust, transparency, and control matter most. Partner with product, engineering, legal, compliance, and risk to define the real problem, then design solutions that balance regulatory and security requirements with a genuinely good user experience. Produce the full range of design artifacts as needed: user flows, journey maps, wireframes, high-fidelity designs, and interactive prototypes, backed by evaluative research. Work in an AI-native way, using AI to accelerate exploration, prototyping, and decision-making, and helping raise the bar for how the team designs. Shape the design vision for your area alongside UX Research, UX Writing, and product leadership, and influence the roadmap early rather than delivering to it. Raise the quality bar through design reviews, critique, and workshops, and bring rigor to ambiguous, high-consequence problems. What We Look For In You We hire against a shared set of competencies. Beyond craft, we look for how you think, decide, collaborate, and drive work forward. Craft and expertise. Deep design craft with a sharp eye for detail, and up-to-date knowledge of your field. You analyze problems methodically and turn them into simple, effective solutions you can execute end to end. Judgment in ambiguity. You cut to the root of a problem, make sound calls even with incomplete information, and find the optimal path rather than the obvious one. Core problems are rarely clean, and good judgment is what keeps users safe. Business and product sense. You understand how the business works and where it's heading, and you connect design decisions to strategy, metrics, and real outcomes, not just the screen in front of you. Collaboration and communication. You communicate with clarity and precision, build genuine trust with product, engineering, legal, and compliance, and give and seek feedback that raises the whole team's work. Partners see you as a collaborator, not a service function. Drive and curiosity. You ask why before you design, stay resilient when problems are hard or ambiguous, and keep pushing your craft and ideas forward. You question the brief rather than just building it. AI fluency. Genuine fluency and enthusiasm for AI. You already use AI tools in your own work, and you're excited to design AI-driven experiences, not just adopt the buzzword. Experience designing complex, multi-step flows, ideally in fintech, crypto, or another regulated or high-trust domain. 3+ years of experience shipping end-to-end design solutions in cross-functional teams at a tech company. Nice to Haves Experience designing AI or conversational interfaces, or a track record of using AI to change how you work as a designer. Interest in designing complex internal tools and operational workflows, not just customer-facing surfaces. Exposure to data-informed design. You're comfortable interpreting user insights, behavioral data, or A/B test results. Familiarity with design systems and the ability to scale consistency across platforms. Prototyping skills to bring ideas to life and communicate transitions or microinteractions. Experience working across time zones with distributed teams. You know how to stay aligned and communicate with clarity. A degree in design, HCI, or a related field. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance. We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now! About the Opportunity We’re continuously meeting product design talent interested in shaping the future of centralized exchange products at OKX. Our CEX Product Design team works across Manual Trading, Trading Strategy, Social & VIP, Growth, and Institutional products. Depending on your experience, interests, and our current hiring needs, we’ll explore relevant opportunities across different teams and levels. We design products for complex, fast-moving financial environments. Our work spans high-frequency and high-consideration user journeys, data-dense interfaces, trading and investment decisions, social experiences, and products serving both individual and institutional customers. Designers partner closely with Product, Engineering, Research, Content Design, Data, and other functions from early exploration through delivery and iteration. We care about interaction quality and visual craft, but also expect designers to understand the product deeply, navigate constraints, and influence the decisions that shape the customer experience. Depending on team needs and your interests, your work may focus on: Manual Trading — helping customers discover markets, analyze information, place and manage trades, and understand their positions. Trading Strategy — designing tools and workflows that help customers create, discover, evaluate, and manage trading strategies. Social & VIP — building differentiated experiences for social trading, communities, creators, and high-value customers. Growth — improving acquisition, activation, engagement, retention, and cross-product discovery across the customer journey. Institutional — designing sophisticated, efficient, and trustworthy products for professional and institutional customers. What You’ll Be Doing The scope of the role will vary according to your experience and area of ownership. You may: Design clear, intuitive, and trustworthy experiences for complex and data-intensive products. Turn customer insights, product strategy, business goals, and technical constraints into coherent user journeys and detailed interactions. Work across the end-to-end design process, from problem framing and early exploration to prototyping, delivery, validation, and iteration. Create user flows, information architecture, wireframes, prototypes, and production-ready designs with a high level of interaction and visual craft. Partner closely with Product and Engineering to evaluate trade-offs, resolve ambiguity, and take work from concept through implementation. Use qualitative research, product analytics, experimentation, and market understanding to inform and evaluate design decisions. Present your work clearly, explain the reasoning behind your decisions, and use feedback to improve the outcome. Contribute to consistent, scalable experiences across platforms, markets, and product areas. Help strengthen design quality, collaboration, and customer-centered decision-making across the organization. At more senior levels, you’ll be expected to define product and design direction, lead ambiguous cross-functional initiatives, influence decisions across teams, and raise the quality of design practice. What We Look For In You Experience designing and delivering digital products. We hire across multiple levels, and assess experience according to the scope, complexity, autonomy, and impact demonstrated in your work. A portfolio that shows how you frame problems, explore alternatives, make decisions, craft interactions, and measure or evaluate outcomes—not only final screens. Strong product thinking and the ability to connect customer needs with business goals and technical realities. Strong interaction design and information architecture skills, especially for complex workflows or data-rich interfaces. A high standard of visual craft and attention to detail. Experience collaborating closely with Product and Engineering throughout the product development lifecycle. The ability to communicate clearly, explain your reasoning, and build alignment with cross-functional partners. Comfort working through ambiguity, changing priorities, and incomplete information. The ability to take ownership, follow through on details, and help teams turn ideas into shipped experiences. Genuine interest in learning about centralized exchange products and the customers who use them. Nice to Haves Experience designing products in trading, investment, fintech, crypto, or other complex financial domains. Experience with data-intensive products, professional tools, marketplaces, or high-stakes customer journeys. Experience using research, experimentation, and product analytics to guide design decisions. Experience designing for customers across multiple markets, cultures, languages, or regulatory environments. Experience contributing to or working with a mature design system across platforms. At senior or staff level, experience mentoring designers, leading cross-team initiatives, or raising design quality beyond your immediate product area. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-EW1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore (We support relocation & visas!) Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. Grow With Us We are looking for a Senior Product Marketing manager to join our team. This is a high-leverage PMM seat, owning positioning, launches, and sales enablement for a platform that is expanding from hiring into payroll, HR, and AI products. You report directly into revenue leadership, and will lead a team of 3 managing Product Marketing & owning the brand, with a lot of growth potential to take on more scope in the future! We are looking for leaders that thrive in a fast-paced environment. Ex-founders thrive here. Location & Relocation This is a 4 to 5-days-per-week in-office role at our San Francisco office . We believe being together is important for building quickly, collaborating closely, and shaping the next chapter of Workstream We support relocation and visa sponsorship for the right candidate Day In The Life Positioning & Messaging: Own how we describe Workstream on the website, in decks, and in the first 30 seconds of every sales call. Test our biggest narrative question, restaurant-first vs. the broader frontline-workforce story, with real experiments, not opinions. Product Launches: Run end-to-end GTM launches for new products, including our AI assistant for frontline teams and our expanding payroll suite: messaging, launch plan, pricing & packaging input, and post-launch iteration. Sales Enablement: Build the battlecards, competitive teardowns, ROI narratives, and customer proof that make AEs win. Listen to calls weekly and update the message when the market talks back. Customer Proof & Content: Turn customers like the biggest QSR brands in America into case studies, video stories, and webinars, working hand-in-hand with our content and design team. Ship With AI: Use AI agents across research, drafting, and analysis to move at a pace that would have taken a full team a year ago. We expect it, and we'll teach you what we know. Who You Are 3-10 years in product marketing or a mix of PMM and growth/content roles, ideally in B2B SaaS; what you've shipped matters more to us than your title history. Founder energy: you've built something from scratch (a company, a product, a channel) and you bias hard toward action; former founders welcome! Commercially minded: you judge your own work by pipeline influenced and deals won, and you actually enjoy talking to sales. AI-native: AI tools are already part of how you work every day. Hungry: you want more scope than your years "should" allow, and you're willing to earn it in person, in SF, with a team that works hard. Experience with SMB buyers, hourly/frontline workforces, HR tech, or payroll is a strong plus. Travel & Location Based in (or relocating to) San Francisco; in-office at least 4 days per week Occasional travel for customer visits, conferences, and team events What We Offer Pay directly to your bank account (once a month) Health Insurance Flexible PTO Follow Singapore Holidays Company-issued device will be provided Workstream will process CPF and taxes Experience using AI to automate repetitive and data processing tasks. Prior exposure to code-based automation workflows (e.g. Python scripts, APIs, Zapier, or similar) - no need to know how to code! Familiarity with common marketing tools (e.g. HubSpot, Google Analytics, Google Tag Manager) Know More About Workstream https://www.workstream.us/blog/funding-series-b https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/ https://techbuzz.news/buzzworthy-august-27-2021/ Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals.

Location: Lehi (We support relocation & visas!) Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. Grow With Us We are looking for a Senior Product Markrting manager to join our team. This is a high-leverage PMM seat, owning positioning, launches, and sales enablement for a platform that is expanding from hiring into payroll, HR, and AI products. You report directly into revenue leadership, and will lead a team of 3 managing Product Marketing & owning the brand, with a lot of growth potential to take on more scope in the future! We are looking for leaders that thrive in a fast-paced environment. Ex-founders thrive here. Location & Relocation This is a 4-5 days-per-week in-office role . We believe being together is important for building quickly, collaborating closely, and shaping the next chapter of Workstream We support relocation and visa sponsorship for the right candidate Day In The Life Positioning & Messaging: Own how we describe Workstream on the website, in decks, and in the first 30 seconds of every sales call. Test our biggest narrative question, restaurant-first vs. the broader frontline-workforce story, with real experiments, not opinions. Product Launches: Run end-to-end GTM launches for new products, including our AI assistant for frontline teams and our expanding payroll suite: messaging, launch plan, pricing & packaging input, and post-launch iteration. Sales Enablement: Build the battlecards, competitive teardowns, ROI narratives, and customer proof that make AEs win. Listen to calls weekly and update the message when the market talks back. Customer Proof & Content: Turn customers like the biggest QSR brands in America into case studies, video stories, and webinars, working hand-in-hand with our content and design team. Ship With AI: Use AI agents across research, drafting, and analysis to move at a pace that would have taken a full team a year ago. We expect it, and we'll teach you what we know. Who You Are 3-10 years in product marketing or a mix of PMM and growth/content roles, ideally in B2B SaaS; what you've shipped matters more to us than your title history. Founder energy: you've built something from scratch (a company, a product, a channel) and you bias hard toward action; former founders welcome! Commercially minded: you judge your own work by pipeline influenced and deals won, and you actually enjoy talking to sales. AI-native: AI tools are already part of how you work every day. Hungry: you want more scope than your years "should" allow, and you're willing to earn it in person, in SF, with a team that works hard. Experience with SMB buyers, hourly/frontline workforces, HR tech, or payroll is a strong plus. Travel & Location Based in (or relocating to) Lehi; in-office at least 4 days per week Occasional travel for customer visits, conferences, and team events What We Offer A mission-driven and value-based company dedicated to empowering deskless workers and local businesses An early employee opportunity at a Series B hyper-growth startup with over $120M in funding Work directly with the founding team and industry veterans to accelerate your career Competitive salary and equity Comprehensive health coverage: Medical, dental, and vision plans, with 100% employer-paid employee-only coverage available on select plans. Dependent coverage options vary by health plan. In-office amenities and stocked kitchen 401K plan Flexible PTO Salary Range The base salary range for this role is $140,000 and $170,000 annually, depending on experience and qualifications. In addition to base salary, this role includes participation in Workstream's stock option program, offering meaningful equity ownership in the company. Know More About Workstream https://www.workstream.us/blog/funding-series-b https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/ https://techbuzz.news/buzzworthy-august-27-2021/ Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals.

Location: Singapore (We support relocation & visas!) Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. Grow With Us We are looking for a Head of Brand & Product Marketing to join our team. This is building, not maintaining. You will own how Workstream is positioned, launched, and remembered, at the moment we expand from a vertical SaaS leader into an AI-native platform for the entire frontline workforce. You'll run product marketing, brand, content, and design as one team, report directly to our revenue leadership, and see your work show up in the pipeline within weeks, not quarters. We are looking for leaders that thrive in a fast-paced environment. Ex-founders thrive here. Location & Relocation This is a 4 to 5-days-per-week in-office role at our San Francisco office . We believe being together is important for building quickly, collaborating closely, and shaping the next chapter of Workstream We support relocation and visa sponsorship for the right candidate Day In The Life Positioning & Narrative: Own Workstream's positioning and messaging end to end, including the biggest open strategic question we have: leading with our restaurant dominance vs. the broader frontline-workforce story. You'll test it, not debate it. Product Launches: Run GTM launches for a portfolio that now ships AI products (like our AI assistant for frontline teams) alongside hiring, HR, and payroll. Messaging, pricing & packaging input, launch plans, and the enablement that makes Sales dangerous in the first week. Brand & Content: Lead our content and design team across the website, case studies, video, webinars, and social. Raise the bar on everything customer-facing, and use AI to produce at a pace a team twice our size couldn't match a year ago. Working with Sales: Arm AEs and partnerships with narratives, competitive teardowns, ROI stories, and customer proof. Sit in on deals. Talk to lost prospects. Change the message when the market tells you to. Team Leadership: Manage and grow a small, high-output team of product marketers, content marketers, and designers, and be the strongest IC on it when it matters. Who You Are Slope over pedigree: 5+ years in B2B marketing with real product marketing depth, but we care more about what you've shipped and how fast you're improving than the logos on your resume. Management experience : You have built and led hungry and dynamic marketing teams in the past. Founder energy: you've started something (a company, a category, a function from zero) and you default to action; former founders welcome! A writer and an operator: you produce sharp positioning yourself, and you build systems so the team produces it without you. AI-native: you already use AI agents across your daily work and you'll push the team to do the same. Commercially ruthless: you measure marketing in pipeline and revenue, not impressions. Hungry: you outwork the market and you want the scope of a VP role earlier than a big company would ever give it to you. Experience with SMB buyers, hourly/frontline workforces, HR tech, or payroll is a strong plus. Travel & Location Willing to relocate to San Francisco; in-office at least 4 days per week Occasional travel for customer visits, conferences, and team events What We Offer Pay directly to your bank account (once a month) Health Insurance Flexible PTO Follow Singapore Holidays Company-issued device will be provided Workstream will process CPF and taxes Experience using AI to automate repetitive and data processing tasks. Prior exposure to code-based automation workflows (e.g. Python scripts, APIs, Zapier, or similar) - no need to know how to code! Familiarity with common marketing tools (e.g. HubSpot, Google Analytics, Google Tag Manager) Know More About Workstream https://www.workstream.us/blog/funding-series-b https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/ https://techbuzz.news/buzzworthy-august-27-2021/ Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals.

Location: Lehi (We support relocation & visas!) Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. Grow With Us We are looking for a Head of Brand & Product Marketing to join our team. This is building, not maintaining. You will own how Workstream is positioned, launched, and remembered, at the moment we expand from a vertical SaaS leader into an AI-native platform for the entire frontline workforce. You'll run product marketing, brand, content, and design as one team, report directly to our revenue leadership, and see your work show up in the pipeline within weeks, not quarters. We are looking for leaders that thrive in a fast-paced environment. Ex-founders thrive here. Location & Relocation This is a 4 to 5-days-per-week in-office role . We believe being together is important for building quickly, collaborating closely, and shaping the next chapter of Workstream We support relocation and visa sponsorship for the right candidate Day In The Life Positioning & Narrative: Own Workstream's positioning and messaging end to end, including the biggest open strategic question we have: leading with our restaurant dominance vs. the broader frontline-workforce story. You'll test it, not debate it. Product Launches: Run GTM launches for a portfolio that now ships AI products (like our AI assistant for frontline teams) alongside hiring, HR, and payroll. Messaging, pricing & packaging input, launch plans, and the enablement that makes Sales dangerous in the first week. Brand & Content: Lead our content and design team across the website, case studies, video, webinars, and social. Raise the bar on everything customer-facing, and use AI to produce at a pace a team twice our size couldn't match a year ago. Working with Sales: Arm AEs and partnerships with narratives, competitive teardowns, ROI stories, and customer proof. Sit in on deals. Talk to lost prospects. Change the message when the market tells you to. Team Leadership: Manage and grow a small, high-output team of product marketers, content marketers, and designers, and be the strongest IC on it when it matters. Who You Are Slope over pedigree: 5+ years in B2B marketing with real product marketing depth, but we care more about what you've shipped and how fast you're improving than the logos on your resume. Management experience : You have built and led hungry and dynamic marketing teams in the past. Founder energy: you've started something (a company, a category, a function from zero) and you default to action; former founders welcome! A writer and an operator: you produce sharp positioning yourself, and you build systems so the team produces it without you. AI-native: you already use AI agents across your daily work and you'll push the team to do the same. Commercially ruthless: you measure marketing in pipeline and revenue, not impressions. Hungry: you outwork the market and you want the scope of a VP role earlier than a big company would ever give it to you. Experience with SMB buyers, hourly/frontline workforces, HR tech, or payroll is a strong plus. Travel & Location Based in (or relocating to) Lehi; in-office at least 4 days per week Occasional travel for customer visits, conferences, and team events What We Offer A mission-driven and value-based company dedicated to empowering deskless workers and local businesses An early employee opportunity at a Series B hyper-growth startup with over $120M in funding Work directly with the founding team and industry veterans to accelerate your career Competitive salary and equity Comprehensive health coverage: Medical, dental, and vision plans, with 100% employer-paid employee-only coverage available on select plans. Dependent coverage options vary by health plan. In-office amenities and stocked kitchen 401K plan Flexible PTO Salary Range The base salary range for this role is $160,000 and $190,000 annually, depending on experience and qualifications. In addition to base salary, this role includes participation in Workstream's stock option program, offering meaningful equity ownership in the company. Know More About Workstream https://www.workstream.us/blog/funding-series-b https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/ https://techbuzz.news/buzzworthy-august-27-2021/ Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals.

Location: San Francisco (We support relocation & visas!) Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. Grow With Us We are looking for a Head of Brand & Product Marketing to join our team. This is building, not maintaining. You will own how Workstream is positioned, launched, and remembered, at the moment we expand from a vertical SaaS leader into an AI-native platform for the entire frontline workforce. You'll run product marketing, brand, content, and design as one team, report directly to our revenue leadership, and see your work show up in the pipeline within weeks, not quarters. We are looking for leaders that thrive in a fast-paced environment. Ex-founders thrive here. Location & Relocation This is a 4 to 5-days-per-week in-office role . We believe being together is important for building quickly, collaborating closely, and shaping the next chapter of Workstream We support relocation and visa sponsorship for the right candidate Day In The Life Positioning & Narrative: Own Workstream's positioning and messaging end to end, including the biggest open strategic question we have: leading with our restaurant dominance vs. the broader frontline-workforce story. You'll test it, not debate it. Product Launches: Run GTM launches for a portfolio that now ships AI products (like our AI assistant for frontline teams) alongside hiring, HR, and payroll. Messaging, pricing & packaging input, launch plans, and the enablement that makes Sales dangerous in the first week. Brand & Content: Lead our content and design team across the website, case studies, video, webinars, and social. Raise the bar on everything customer-facing, and use AI to produce at a pace a team twice our size couldn't match a year ago. Working with Sales: Arm AEs and partnerships with narratives, competitive teardowns, ROI stories, and customer proof. Sit in on deals. Talk to lost prospects. Change the message when the market tells you to. Team Leadership: Manage and grow a small, high-output team of product marketers, content marketers, and designers, and be the strongest IC on it when it matters. Who You Are Slope over pedigree: 5+ years in B2B marketing with real product marketing depth, but we care more about what you've shipped and how fast you're improving than the logos on your resume. Management experience : You have built and led hungry and dynamic marketing teams in the past. Founder energy: you've started something (a company, a category, a function from zero) and you default to action; former founders welcome! A writer and an operator: you produce sharp positioning yourself, and you build systems so the team produces it without you. AI-native: you already use AI agents across your daily work and you'll push the team to do the same. Commercially ruthless: you measure marketing in pipeline and revenue, not impressions. Hungry: you outwork the market and you want the scope of a VP role earlier than a big company would ever give it to you. Experience with SMB buyers, hourly/frontline workforces, HR tech, or payroll is a strong plus. Travel & Location Based in (or relocating to) San Francisco; in-office at least 4 days per week Occasional travel for customer visits, conferences, and team events What We Offer A mission-driven and value-based company dedicated to empowering deskless workers and local businesses An early employee opportunity at a Series B hyper-growth startup with over $120M in funding Work directly with the founding team and industry veterans to accelerate your career Competitive salary and equity Comprehensive health coverage: Medical, dental, and vision plans, with 100% employer-paid employee-only coverage available on select plans. Dependent coverage options vary by health plan. In-office amenities and stocked kitchen 401K plan Flexible PTO Salary Range The base salary range for this role is $160,000 and $190,000 annually, depending on experience and qualifications. In addition to base salary, this role includes participation in Workstream's stock option program, offering meaningful equity ownership in the company. Know More About Workstream https://www.workstream.us/blog/funding-series-b https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/ https://techbuzz.news/buzzworthy-august-27-2021/ Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals.

Задачи: — End-to-end ответственность за поставку фичей: от проработки задачи и требований до разработки, тестирования, релиза и проверки результата на production; — Глубокое погружение в бизнес- и технические требования, формирование понятных и полных требований к продукту; — Совместная проработка решений с Development, QA, Support и другими командами; — Управление приоритетами, зависимостями, рисками и блокерами в процессе реализации; — Контроль соответствия реализованного функционала исходной бизнес-задаче и требованиям; — Самостоятельная приемка и проверка функционала перед завершением задачи; — Контроль результата после релиза: корректность работы на production, обратная связь, проблемы и необходимые улучшения; — Самостоятельное ведение сложных продуктовых задач и поиск оптимального решения; — Ответственность за свой продуктовый домен и связность между бизнес-задачей, продуктовым решением и технической реализацией. Требования: — Опыт работы Product Manager/Product Owner в технически сложном B2B-продукте; — Сильное техническое мышление и способность глубоко разбираться в устройстве продукта; — Понимание принципов работы API, REST, webhooks, интеграций, клиент-серверной архитектуры; — Умение читать техническую документацию и самостоятельно работать с API через Postman или аналогичные инструменты; — Базовое знание SQL и способность самостоятельно анализировать и проверять данные; — Понимание процессов разработки ПО: development → testing → release → production; — Понимание принципов тестирования, умение формулировать acceptance criteria, основные и edge-case сценарии; — Умение декомпозировать сложные задачи и формировать качественные требования для разработки; — Опыт работы с интеграционными продуктами и большим количеством технических зависимостей; — Разговорный английский. Плюсом будет опыт в CCaaS / CPaaS / Telecom / Contact Center / Messaging. Условия: — Продуктовая компания, создающая технически сложный и востребованный продукт для бизнеса; — Гибкое начало рабочего дня; — Работа в аккредитованной IT-компании; — Одна из 2-х льгот на выбор за счет компании (ДМС (Лучи) или корпоративное обучение английскому/испанскому языку до 2-х раз в неделю); — Корпоративные скидки от BestBenefits; — Московский офис в пяти минутах от метро Тульская, рядом с Даниловским рынком (офисный формат); — Современные и удобные инструменты, софт и оборудование для работы. Процесс найма: 1. Скрининг с HR (45 минут); 2. Техническое интервью с руководителем (час); 3. Оффер.

Задачи: — Формулировка целей, KPI, оценка реализуемости, подбор команды и согласование ресурсов, бюджета и сроков. — Полный цикл управления проектом: составление планов, постановка задач команде, контроль сроков, бюджета и качества исполнения. — Организация четкого взаимодействия между заказчиками, стейкхолдерами и командой. Регулярная отчетность и координация работ. — Проактивное выявление и минимизация угроз для бюджета, сроков и репутации. Решение оперативных проблем. — Анализ и улучшение рабочих методик, внедрение инструментов для повышения скорости и предсказуемости разработки. Требования: — Опыт управления IT-проектами, связанными с разработкой, внедрением или интеграцией решений в области искусственного интеллекта / машинного обучения (AI/ML) от 3 лет. — Понимание специфики и жизненного цикла ML-проектов (сбор данных, разметка, обучение моделей, валидация, эксплуатация). — Опыт взаимодействия с техническими ML - командами. — Базовое техническое понимание ML-стека (Python, основные фреймворки, облачные AI-сервисы). — Практический навык управления бюджетом, сроками, ресурсами и рисками проекта. — Отличные коммуникативные и презентационные навыки, умение работать с техническими командами и бизнес-стейкхолдерами. Условия: — Гибрид (Москва). Важно: наличие возможности приезжать в офис/к клиентам в Москве для ключевых встреч. — ДМС после успешного прохождения испытательного срока. — Официальное трудоустройство, конкурентную «белую» зарплату. — Возможность работать над сложными и интересными бизнес - проектами в сфере AI. — Команду экспертов, с которыми можно обсудить идеи и расти вместе.

Обязанности: Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working closely with sales and marketing department. Creating marketing materials such as white papers, case studies, and presentations. Giving presentations. Maintaining a marketing database. Providing administrative support to the marketing and sales team. Preparing, formatting and editing a range of documents. Understanding company product and brand. General office duties. Creating and interpreting a variety of reports. Organizing market research. Analyzing questionnaires and other forms of feedback. Updating social media accounts.

Задачи: • искать и реализовывать гипотезы роста на стыке продукта и маркетинга; • улучшать onboarding, paywall, conversion-механики и продуктовые воронки; • тестировать GTM гипотезы: новые гео, лендинги, каналы и модели привлечения; • запускать продуктовые механики, влияющие на acquisition, retention и revenue; • самостоятельно работать с аналитикой и оценивать влияние решений на P&L; • вести задачи от гипотезы до релиза и оценки результата; • решать операционные и интеграционные задачи, если они критичны для роста продукта; Требования: • опыт на уровне Middle+, Senior, Lead в Product/Growth/Product Marketing или смежных ролях; • хорошее понимание воронок, acquisition и monetization; • ориентация на бизнес-результат, а не на процесс; • высокая самостоятельность и готовность работать руками; • способность быстро принимать решения в условиях меняющихся приоритетов; • умение самостоятельно работать с данными и метриками; • опыт запуска новых продуктов, направлений или собственных проектов будет плюсом; • AI-first подход: эффективное использование Claude, AI-агентов и других инструментов как часть ежедневной работы; • английский B2+. Условия: • много свободы и прямое влияние на результат; • возможность поработать c разными рынками и продуктом на ранней стадии; • отсутствие бюрократии и долгих согласований; • работа в сильной команде с выходцами из Google, Rask.ai, Chatfuel; • full-time, remote.

Задачи: — Отвечать за развитие производственной сети компании в международных направлениях; — Поиск и развитие новых производственных площадок и подрядчиков; — Контроль качества продукции совместно с локальными агентами ОТК; — Развитие базы подрядчиков, материалов и производственных возможностей в каждом направлении; — Анализ себестоимости и поиск возможностей для ее снижения без потери качества; — Ведение производственной документации и CRM. Требования: — Релевантный опыт работы с большим объемом данных, производства разного вида изделий; — Опыт в подборе материалов, оптимизации расходов на сэмплирование; — Готовность отвечать за размещение и контроль крупных партий; — Умение вести коммуникацию с производствами; — Навык ведения переговоров и поиска новых поставщиков; — Опыт запуска международных производственных проектов; — Владение английским языком для взаимодействия с международными производствами; — Владение собственной базой подрядчиков. Условия: — Гибридный формат работы; — График 5/2, 8 часовой рабочий день + перерывы на обед; — Фиксированная оплата; — Оплачиваемый отпуск и больничный; — Возможность вертикального и горизонтального карьерного роста; — Активная международная команда.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. We are looking for an experienced product research leader to support product development across WHOOP's hardware, wearables, algorithms, sensors, and advanced technology portfolio. You’ll manage a team of research staff that own end-to-end research for early-stage innovation, physical products and apparel, and algorithm development out of WHOOP Labs Boston. You will also contribute to the broader WHOOP Labs research strategy, bringing your research expertise to the Human Subjects Research leadership team. The ideal candidate brings experience leading researchers in a fast-paced technical product environment, with particular preference for experience supporting hardware, sensors, wearables, or other physical products through iterative development cycles. This position is in-person in Boston, MA 5 days per week with travel 2-3 times per year.   RESPONSIBILITIES - Develop, manage and scale the human subjects research team with an emphasis on professional development and coaching at multiple levels of seniority. - Champion research integrity, including ensuring that data collection tools and team practices are optimized for the fast-paced, complex nature of product innovation work. - Advocate for the needs of your team and their work to unlock high-volume, high-quality research on site at WHOOP Labs Boston. - Define and monitor key performance indicators (KPIs) to measure the effectiveness of program initiatives and track progress towards goals. - Collaborate closely with other research leaders to build a strong culture across WHOOP Labs and ensure strong ways of working between research execution and operations teams. - Partner with stakeholders across signal engineering, machine learning, hardware, apparel, and product to coach on working with HSR and facilitate effective collaboration between teams. - Champion of culture of team trust, support, and communication, emphasizing the complexities of conducting public-facing, high-engagement activities. - Partner with the Associate Director of Lab Operations and Associate Director of WHOOP Labs Doha to build the WHOOP Labs brand across the global organization. - Reports to the Sr. Director of Human Subjects Research QUALIFICATIONS - 5+ years of experience in a Research Manager, Research Lead, or similar human subjects research leadership role within a technical product development environment. - 2+ years of direct people management experience, with a demonstrated ability to coach and develop researchers across disciplines and levels. - Experience supporting research for consumer hardware, sensors, wearables, connected devices, or other physical products strongly preferred. - Familiarity with physical product development processes, including early-stage prototyping, iterative testing, hardware development timelines, and/or feasibility explorations. - Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure research ROI and impact - Experience collaborating across multiple functions including engineering, privacy/legal, research, recruitment, and product. - Passion for building a strong team culture and coaching future research leaders. - Strong organizational, communication, and documentation skills. - Passion for health, wellness, and WHOOP’s mission. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $140,000 - $180,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Team The Infrastructure team builds and maintains the systems that power LangChain’s developer platform, including LangGraph Cloud and LangSmith. The team focuses on reliability, scalability, and developer productivity across the stack, working closely with backend, frontend, and platform engineers to ensure services are deployed, tested, and operated with confidence. About the Role We’re hiring a Software Engineer to join the Infrastructure team and own developer productivity across our LangGraph Cloud/Platform and LangSmith products. You’ll work closely with Infrastructure, Backend, and Frontend teams to ship with confidence across Kubernetes-based services, APIs, and UI flows. You’ll also help pioneer quality practices specific to LLM applications, such as prompt regression testing and evaluation suites. Location: In person 5 days/week in San Francisco, CA or New York, NY What You'll Do - Own test strategy end-to-end across APIs, services, UI, data, and infrastructure (Kubernetes, Terraform, Helm) - Stand up ephemeral test environments in Kubernetes for pull requests and release candidates; seed test data and run hermetic test suites - Shift quality earlier in CI/CD pipelines (GitHub Actions) through parallelization, caching, deterministic seeds, flake tracking, and quality gates - Build observability into testing workflows with rich failure artifacts such as logs, traces, and dashboards - Establish performance and reliability baselines for critical paths, including SLIs, SLOs, and regression detection - Partner on incident workflows by reproducing issues, adding targeted regression tests, and improving runbooks and postmortems - Write documentation including test plans, playbooks, and contributor guidelines for writing high-quality tests Example projects you might own - A pull-request ephemeral end-to-end testing harness that deploys a minimal LangSmith stack in CI and runs Playwright and API suites against seeded tenants - A k6 performance scenario that simulates multi-tenant traffic and surfaces p95/p99 latency regressions per release - A flake-budget system that automatically quarantines flaky tests, opens issues with artifacts, and tracks time-to-deflake What You'll Bring - 3+ years of experience as a software engineer or infrastructure engineer - Strong hands-on experience with Python and testing frameworks such as pytest - Experience working with CI/CD systems (GitHub Actions preferred) and improving pipeline performance and reliability - Solid understanding of API testing, mocking/stubbing, and data setup/teardown - Comfort defining quality standards, writing test plans, and driving cross-team execution Nice to Have - Experience with load and performance testing tools such as k6 - Familiarity with observability tooling such as Datadog or OpenTelemetry - Experience testing services running on Kubernetes and containerized environments - Basic infrastructure experience with Helm, Terraform, Kubernetes networking, or secrets management - SQL fluency for validating data (Postgres, ClickHouse, BigQuery) - Familiarity with Go, Node, or React for targeted white-box tests and improving system testability Compensation - Annual salary range: $165,000- $250,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: CAN: Vancouver (333 Seymour St) Workplace: Hybrid OUR PURPOSE At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world. HOW YOU’LL MAKE AN IMPACT Accounts payable is broken for small businesses. Managing and paying a bill today means stitching together three or four different tools — capturing documents in one place, entering data in another, chasing approvals over email, and making the payment in a bank portal. It is manual, error-prone, and it takes hours every week from people who should be running their business. Xero’s bills and bill payment surface already serves over a million monthly active users globally: small business owners, the employees who keep their books, and professional bookkeepers working across dozens of clients at accounting firms. It runs on a system designed for a pre-agent world. As a Senior Product Manager on Bills, you will own the layer underneath that surface — the API contracts, the data-access model and the permission architecture that decide what a person or an agent is allowed to read, write and pay on a customer’s behalf. That applies inside Bills, and it applies through Xero’s integrations with Claude, Copilot and our open-source MCP server. You will set the vision alongside a principal engineer, argue the customer’s case inside technical decisions, decide what the interface should be, and lead a team of engineers through a replatform that never takes those million users offline. This is not a zero-to-one bet looking for users. The work already has them. What does not exist yet is the architecture underneath accounts payable that makes automated, agent-assisted and human-directed spend coherent, safe and trustworthy. That is the job. Your impact will be measured through customer, operational and commercial outcomes — including automation and straight-through processing rates, bill payment adoption and volume, activation and retention across owner and bookkeeper personas, platform and API reliability, and the pace at which the replatform lands without customer disruption. THE TEAM AND HOW THEY CONNECT You will join the Bills team — 20+ engineers, designers and product managers across Toronto, Vancouver and Pittsburgh — working across core AP workflows, platform APIs, AI experiences and bill payments. The team partners closely with payment and infrastructure vendors, and with cross-functional teams across North America, the UK, Australia and New Zealand. This is a global role, based in Toronto or Vancouver with flexibility to work remotely, and the team comes together in person regularly to collaborate and align on strategy. WHAT YOU’LL DO OWN THE ARCHITECTURE UNDERNEATH PAYMENTS - Develop the vision, strategy and roadmap for the API, data-access and permission layer that underpins bills and bill payments, in partnership with a principal engineer. - Define the contracts, data models and permission scopes that determine what any client — Xero’s own UI, a partner integration, or an AI agent — can read, write, approve and pay. - Decide where authority sits: what a person must confirm, what an agent may do unattended, what requires a second approver, and what can never be automated. - Sequence a replatform of a system serving more than a million monthly active users, with migration paths, dual-running periods and rollback plans that keep customers working throughout. - Own the cost and consequence of changing contracts that other teams and third parties depend on, including versioning, deprecation and breaking-change communication. - Identify opportunities to build reusable capabilities that serve Bills, the wider spend lifecycle and external developers, rather than isolated point solutions. REMOVE TOIL FROM THE END-TO-END ACCOUNTS PAYABLE WORKFLOW - Own products across the complete accounts payable journey: bill capture and understanding, coding and data extraction, approval routing, scheduling, payment execution, reconciliation and exception handling. - Build toward a world where bills arrive, get understood, get approved and get paid with minimal human toil, and where the entire spend lifecycle lives in one place. - Make Bill Pay the default way businesses pay through Xero, scaling bill payments across markets. - Identify valuable and differentiated customer problems, and frame clear solutions that can be tested, validated and delivered incrementally. - Ensure that platform complexity results in simple, understandable customer experiences rather than being passed through to the customer. BUILD FOR MULTIPLE PERSONAS WHOSE INTERESTS CONFLICT - Lead customer research across the distinct user types on this surface: business owners, in-house finance and admin staff, and professional bookkeepers and advisors managing many clients at once. - Design for the tension between them — the owner who wants a bill paid now, the bookkeeper who needs control and auditability, the firm that needs consistency across a client portfolio — and make the trade-off explicit rather than averaging it away. - Partner closely with Design and Engineering to create high-quality experiences across web, mobile and embedded surfaces, as well as programmatic ones. - Use customer data, qualitative insight and market intelligence to inform product strategy, prioritisation and roadmap decisions. SHIP AI AND AGENT CAPABILITIES CUSTOMERS CAN TRUST - Define how AI and agents participate in accounts payable: what they suggest, what they act on, what they escalate, and how the customer stays in control. - Own the quality bar for LLM-powered capabilities — evaluation sets, confidence thresholds, human-in-the-loop design, fallback behaviour and observable failure modes — and hold the line on it before launch. - Prototype your own ideas, including in code, rather than waiting for engineering capacity to test a hypothesis. - Shape how Xero’s accounts payable capabilities are exposed to external agent platforms, including our MCP server and integrations with Claude and Copilot. - Design for an error-intolerant workflow: this product moves real money, and a wrong answer costs a customer real money and real trust. NAVIGATE RISK, COMPLIANCE AND OPERATIONAL COMPLEXITY - Partner with Risk, Compliance, Legal, Security and Operations to build products that meet regulatory, security and operational requirements across markets. - Take responsibility for risks arising from authorisation and access control, financial crime, privacy and responsible data use, data accuracy, regulatory change and service availability. - Account for market-specific gating in payments and money movement — including US money transmission, UK FCA and open banking requirements, and Australian licensing and payment rails — when sequencing launches. - Lead trade-off decisions that balance customer experience, risk exposure, regulatory obligation, technical complexity and commercial outcome. - Treat operational processes, support tooling and exception management as part of the product, not an afterthought — including failed payments, duplicate bills, incorrect approvals, reversals and disputes. DRIVE STRATEGY, EXECUTION AND COMMERCIAL OUTCOMES - Develop and execute roadmaps that align customer needs, AP strategy, platform architecture and Xero’s broader business objectives, including the Melio acquisition and Xero’s North America growth agenda. - Establish clear product goals, success metrics and OKRs, and be accountable for moving them. - Take an active role in annual and quarterly planning, including funding, prioritisation and resourcing discussions. - Lead release and rollout strategy so that changes land safely and iteratively across customer cohorts and markets. - Monitor and interrogate customer, commercial and operational results, and lead interventions where outcomes are not meeting expectations. - Understand the economics of the product, including payment volume, adoption, pricing, processing cost, margin and revenue. - Make clear prioritisation decisions that balance immediate delivery against the long-term evolution of the platform. LEAD THROUGH CROSS-FUNCTIONAL INFLUENCE - Build strong relationships across Product, Engineering, Design, Risk, Compliance, Operations, Finance, Partnerships and Go-to-Market teams. - Create clarity on what is being built, why it matters, how it will work and when it will be delivered. - Hold your own in architecture and design reviews on data models, API contracts and migration sequencing, and bring a position rather than only questions. - Drive decision-making across complex stakeholder groups and act as tie-breaker when consensus cannot be reached. - Represent the products you own in senior leadership, product, architecture and payments forums, and in front of customers and partners. - Mentor and support other Product Managers, raising the standard of platform and AI product expertise across Xero. SUCCESS LOOKS LIKE - Bills arrive, get understood, get approved and get paid in Xero with materially less human effort than they require today. - There is a clear, documented and well-reasoned answer to what an agent is allowed to do with a customer’s money in Xero — and customers and partners trust it. - The API and permission layer underneath accounts payable is coherent, versioned and extensible, and new clients, markets and payment capabilities can be supported without duplication or rework. - The replatform progresses on a sequence the team believes in, with no material disruption to the million-plus customers using the surface every month. - Owners, in-house finance staff and professional bookkeepers each get an experience suited to how they actually work, and you can name the trade-offs you made between them. - AI-powered capabilities ship with defined evaluation criteria, measured quality, understood failure modes and appropriate human control — and improve after launch on evidence. - Bill Pay adoption, payment volume, automation rate, activation and retention are improving, and your contribution to that is clear. - Product risks and dependencies are identified early and managed in partnership with Engineering, Risk, Compliance and Operations. - Stakeholders understand the vision, strategy, roadmap and key trade-offs — and engineers come to you first when a decision needs making. - Other Product Managers are developing through your coaching and knowledge-sharing. - You demonstrate and amplify Xero’s values. WHAT YOU’LL BRING WITH YOU ESSENTIAL EXPERIENCE This role sits below the interface as much as in front of it, and the bar reflects that. You will bring: - Experience shipping below the UI. You have delivered changes to APIs, integration layers or shared services as part of delivering a wider product, and you know what it costs to change a contract other people depend on. Ideally you have owned a public or partner API through a breaking change. - Substantive AI product experience. You have shipped an LLM-powered capability that customers actually used, and you can talk about evaluations, failure modes and confidence thresholds unprompted — including what your product got wrong in production and what you did about it. You use AI aggressively in your own work and prototype in code. - Multi-persona B2B product experience. You have built a workflow serving several distinct user types whose interests conflict, and you can name a specific trade-off you made between two of them. - Error-intolerant domains. You have built products where a mistake costs money or carries regulatory consequence — payments, payroll, tax, treasury, lending, legal or clinical workflows. - Significant product management experience in a software development environment, across the full product lifecycle — typically five or more years in product, or comparable time as a founder, consultant or technical individual contributor in a payments and/or commerce domain. Deep accounts payable, bookkeeping, accounting or finance-team domain experience is a strong advantage but not a requirement, and experience with payment rails, regulatory-gated launches or fintech infrastructure is similarly valuable. Product experience confined to feature delivery on top of an existing platform, without direct involvement in the interfaces, contracts or data models underneath, is unlikely to be enough on its own for this role. PRODUCT LEADERSHIP - A strong track record of addressing customer needs through the innovative use of technology. - Experience developing successful product strategies, roadmaps and long-term plans — setting direction rather than receiving a spec. - Demonstrated ability to operate in technically complex and highly ambiguous environments, and to start before the problem is fully defined. - Strong product judgement and the ability to make decisions with incomplete information. - A track record of owning activation, retention, revenue or an equivalent metric and moving it — you can name the metric, the movement, and the trade-off you made to get it. - Self-direction under ambiguity, with minimal supervision required to define direction and drive outcomes. - Demonstrated ability to influence decisions at all levels of an organisation. TECHNICAL AND COMMERCIAL UNDERSTANDING - Ability to work as a peer with engineers and architects on platform design, APIs, data models, permission and authorisation models, system dependencies and technical trade-offs. - Understanding of migration and replatform sequencing in a live, high-volume system, and of the risks that come with it. - Strong understanding of how AI and agent systems are built and evaluated, including retrieval, tool use, evaluation design and the limits of model reliability. - Ability to translate customer and business needs into clear product requirements and technical specifications. - Understanding of product economics, including volume, cost, margin, pricing and revenue. - Experience evaluating third-party providers and making build, buy or partner decisions. - Familiarity with the regulatory, risk, security and operational considerations involved in moving money. CUSTOMER AND DATA ORIENTATION - Strong experience conducting customer research and converting insight into product decisions. - Ability to identify and clearly articulate complex customer problems — and to talk about users in the plural. - Experience developing MVPs, incremental solutions and experiments that validate product assumptions. - Strong analytical skills, using quantitative and qualitative data to make decisions. - Ability to establish meaningful success criteria and monitor ongoing performance. - Ability to translate complex information for technical, commercial, operational and executive audiences. CROSS-FUNCTIONAL LEADERSHIP - Demonstrated success working with diverse stakeholder groups across multiple engineering teams, geographies and third-party partners. - Ability to lead through influence across Product, Engineering, Design, Risk, Compliance, Operations, Finance and Go-to-Market. - Strong communication, facilitation and stakeholder-management skills, and comfort presenting to executives and to customers. - Ability to navigate difficult decisions, resolve ambiguity and create alignment across teams and geographies. - Willingness to disagree with an engineer, and to be disagreed with, in service of the customer. - Experience mentoring and coaching Product Managers and cross-functional team members. CRITICAL CAPABILITIES Love customer problems - Lead the use of customer research approaches and methodologies to generate meaningful insight across owner, in-house finance and bookkeeper personas. - Clearly define and articulate complex customer problems, including where personas conflict. - Develop incremental solutions and experiments that validate customer and product assumptions. - Ensure that platform and agent complexity results in simple, understandable and trustworthy customer experiences. Look to the future - Develop compelling product strategies and roadmaps that align customer, commercial and platform objectives. - Anticipate how immediate architectural decisions will constrain future agent capabilities, markets, partners and products. - Identify opportunities to create reusable capabilities rather than isolated point solutions. - Explore new technologies, models and business models that change how small businesses manage and pay their bills. Work the Xero way - Lead effective product prioritisation and decision-making. - Establish strong product and delivery practices within the team, without relying on a program manager to hold the plan. - Coordinate across products and teams to deliver end-to-end customer outcomes. - Ship iteratively, learn from outcomes and continuously improve the product. Demonstrate commercial acumen - Understand the markets, customer segments and competitive environment for accounts payable and bill payment. - Balance customer value, platform investment, risk and commercial outcome. - Define success criteria that reflect customer needs and product-market fit. - Use adoption, volume, cost, margin and revenue data to guide product decisions. Do it together - Create alignment across complex and diverse stakeholder groups. - Communicate a clear and compelling product narrative. - Build productive relationships across teams, functions, markets and geographies. - Mentor others and raise the standard of product, platform and AI expertise across Xero. Explore the data - Use data to understand customer behaviour, automation performance and operational outcomes. - Combine insight from customer research, product telemetry, support interactions and market trends. - Translate information into clear recommendations and decisions. - Establish measurement, evaluation and observability as core parts of product development. WHY THIS ROLE Most AI product roles are a bet on a zero-to-one that may never find users. This one is the opposite. More than a million people already do this work in Xero every month, and the mandate is to define how agents get to touch it. Xero has already put the pieces on the table: a US$2.5B acquisition of Melio, an open-source MCP server, a live Claude integration, and a new North America Product and Technology Hub. What does not exist yet is the architecture underneath accounts payable that makes it all coherent. That is what you would own. COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is CA$167,400 – CA$209,200. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

The position is on-site in Cyprus or Kazakhstan.

About Peec AI Peec AI is the visibility platform for the age of AI search. The way people discover brands is being rewritten. ChatGPT, Claude, Google AI Mode and Copilot now sit between companies and their customers, and most brands have no idea what those models say about them. We built the platform marketing teams use to measure, understand and improve how they show up inside AI answers. We went from 0 to $15M ARR in 18 months. We're around 80 people, based in Berlin with a growing presence in New York, and we're moving fast enough that the people joining now are writing the playbook everyone after them will run. The core Peec AI product is how a brand sees itself inside AI search. Most of what it needs to become has not been built yet, and this PM will define and own it. We're looking for someone to decide what an entire product surface should be and then ship it. What You'll Do — Take new product areas from nothing to shipped, owning the problem end to end — Define what a brand's presence inside AI search should look like, working directly with our founders and customers on a category that is still being written — Go broad on the problem space before narrowing on solutions, and hold that discipline when everyone wants an answer immediately — Partner with Data, Engineering and Design to build and launch AI-native features at scale — Set the bar for how the product looks and feels, not just what it does — Own the customer relationship for your product area. Discovery calls, onboardings, and see people actually use what you built Who You Are — 3+ building excellent software products, ideally at a startup or fast-moving company — You have built new products rather than maintained and improved existing ones, and you can point to what you shipped — Experience shipping AI-powered products and systems that operate at scale — Genuine design judgement — Technical enough to work as a peer with engineers and data scientists — Experience in a product-led growth environment — You operate with very little direction. You pick up an ambiguous area and come back with a direction — Excited to be in our Berlin office five days a week — We care more about what you have built than how long you have been building. If you have fewer than three years but the work speaks for itself, apply anyway. Bonus Points — A design background, or a portfolio of things you have designed yourself — Previous founder experience — Background in Computer Science or a technical field — Previous experience building AI-driven or search-related products What We Offer — Exciting and challenging work with real impact and ownership at one of Europe's fastest-growing Series A startups — Regular team events and off-sites — Aggressive equity compensation package — Paid Dinner & Uber home when working late — The most beautiful office space and work environment in Berlin

Evercode Lab — российская аккредитованная IT-компания, которая разрабатывает сложные финтех-продукты и Web3-решения на базе блокчейна. Офис в Санкт-Петербурге, Минске или Тбилиси.