Location: Ukraine
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We're looking for a Senior Product Manager (Special Hires) to lead the strategy, development, and implementation of new systems, tools, and business processes that will power our next stage of growth. You'll work at the intersection of business strategy and technical execution — turning big-picture goals into real, measurable outcomes.
What You'll Do
Partner with leadership and department heads to define the vision for new solutions and tools that drive business outcomes
Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities
Own the full product lifecycle - from discovery and requirements gathering through release
,
implementation into the business process, and continuous optimization
Bridge business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage
Analyze existing processes, identify automation opportunities, and implement effective solutions
Collaborate across business analysts, designers, and engineering - and independently cover niche projects or product stages when needed
What We're Looking For
5+ years as a Product or Project Manager in a fast-paced digital or tech-driven environment, with measurable delivery results
Proven track record in business process analysis, optimization, and digital transformation
Strong analytical mindset with data-informed decision-making
Deep understanding of when to build vs. when to solve without development
Experience building automations to optimize processes and manual tasks
Proficiency in no-code/low-code tools for early-stage prototyping and hypothesis validation
Excellent communication and stakeholder alignment skills
Self-driven, highly organized, comfortable working remotely across time zones
Fluent English (spoken and written)
Nice to have:
Business Analysis background
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
seniorUkraine; Self-driven, highly organized, comfortable working remotely across time zones
Location: Remote - Global
Workplace: Remote
At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide.
Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.
STAFF PRODUCT ENGINEER (FRONTEND)
We're looking for a Staff Product Engineer to be one of Moxie's leading frontend individual contributors, driving the highest-leverage frontend initiatives across the org in Q4 2026 and Q1 2027. The center of gravity here is horizontal: how every Moxie team builds, ships, and maintains UI. You'll be a leading contributor to our Design System and the entire frontend toolchain and CI. You’ll also play a key role as we rethink and redesign our architecture, tooling, and SDLC for the agentic eraYou'll most likely sit on the Financial Operations (FinOps) team and stay hands-on in product delivery there, so your standards stay grounded in real feature work. Day to day, you'll partner with Design, Product, engineering managers of UI-heavy domains, and other staff engineers across our frontend stack (Next.js http://next.js, MUI, Apollo, GraphQL, Storybook, and more). stack of Next.js, MUI, Apollo, GraphQL codegen, and Storybook.
Our Objectives for the Role
- Ramp through real product work. Within three months you're shipping FinOps UI improvements that raise performance, consistency, or developer experience, such as consolidating a repeatedly forked pattern (such as confirm dialogs) or perhaps refactoring un-performant queries on a slow page.
- Shape architecture across the company. Within three months you're ramped up to Moxie's system design and architecture, and opinionated on what we can do better, and what we should build next. You're comfortable developing technical proposals, and taking them from draft to review, approval, and final implementation.
- Own non-project technical initiatives and engineering culture. Start owning at least one org-level initiative in your first three months (for example redesigning our frontend development SDLC for the agentic era), and by month nine own one or two initiatives with measurable gains in quality or velocity, while shipping v1 of one or more key initiatives.
WE'RE LOOKING FOR
- Design system or frontend platform experience. You've built a design system or led a large React and GraphQL migration, including design tokens, theming, component API design, and a promotion path for canonical components, and you've seen it adopted rather than decay.
- Data layer depth. You know GraphQL client caching and fragment colocation well enough to move a complex route to one primary query with component-owned fragments, and to make that the default pattern.
- A record of leading adoption without formal authority. You ship in slices, pilots, and migration guides instead of big-bang rewrites, and you earn adoption through clear docs and by making the right path the easy path for teams that don't report to you.
- Hands-on product delivery. You stay in feature work, ramp quickly in a large codebase you didn't design, and can tell canonical patterns from forks.
- Toolchain and performance sense. You've improved CI time, type-checking, or page performance with measurable results, and you can reason about where install, caching, and build time go.
- Fluency with AI tooling in daily work. You use AI tools in how you build and have a point of view on how AI can improve the software development lifecycle. Bonus points if you’re opinionated about harnesses, tooling (Ghosty, Herdr, Pi, Plannotator, etc), and multi-agent workflows and processes.
- Technical leadership and influence. You partner with Design, Product, and engineering managers, communicate tradeoffs and status clearly, and level up other engineers through reviews and pairing.
This is not a role for someone who wants to work only on horizontal initiatives and step away from shipping product UI.
WHY JOIN US?
- Own frontend architecture for a real, multi-domain product, while also helping shape and guide Moxie’s architecture and system design..
- High-leverage horizontal work (design system, data architecture, tooling) while staying hands-on in product delivery.
- Build the core that people and agents both use. You'll shape an AI-native frontend where generation in Figma and in code reuses canonical components.
- Clear accountability at Staff level for decisions that materially affect the company, without needing Principal or org-design scope.
- Above all, we're in this to empower small business owners to own and grow their businesses. If you succeed, Med Spas will remain the opportunity for independent owner-operators instead of being dominated by a small number of large chains. If that speaks to you, speak to us.
- Competitive salary and a fully remote setup.
At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.
We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Senior Product Data Scientist who is deeply product-minded and highly proactive.
This is not a role for someone who waits for perfectly defined questions or works in isolation. We are looking for someone who actively looks at our data, understands our customers’ pain points, identifies opportunities, and pushes ideas forward.
You will work closely with Product, Engineering, and Analytics to shape what we build, why we build it, and how we measure success. Your work will directly power customer-facing features such as LTV prediction, experimentation and statistical significance, benchmarking, and entirely new data-driven products we have not built yet.
You will be expected to bring ideas to the table, backed by analysis and clear hypotheses, and to influence product direction through data.
Our data stack includes a Python backend, PostgreSQL production databases, Snowflake, dbt, and AWS.
WHAT YOU WILL DO
- Proactively explore RevenueCat’s data to identify customer problems, opportunities, and product bets.
- Translate ambiguous product and business problems and questions into clear analyses, models, and recommendations.
- Partner with Product Managers to shape roadmaps, not just execute on them.
- Design, build, and ship production-grade predictive and descriptive models that power customer-facing features.
- Define and evaluate statistical approaches for experimentation, benchmarking, and forecasting.
- Communicate insights clearly and persuasively to technical and non-technical audiences, with a focus on customer impact.
- Continuously iterate on shipped models and features based on real-world usage and feedback.
This role has real ownership. You will not just support decisions, you will help drive them.
ABOUT YOU
You are a Senior Data Scientist who cares deeply about impact and product outcomes.
From a skills perspective, you bring:
- 5+ years of experience working as a Data Scientist.
- Strong SQL skills and comfort with data modeling.
- Experience building and deploying predictive and descriptive models in production.
- Experience writing or collaborating on production-ready Python code.
- A solid understanding of statistics and experimentation, ideally including Bayesian approaches.
- The ability to clearly explain complex ideas and results to broad audiences.
You recognize yourself in several of these:
- You are highly proactive and opinionated, and you are comfortable pushing ideas forward.
- You enjoy working with messy, real-world data and imperfect information.
- You care more about creating customer value than academic elegance.
- You are comfortable operating in ambiguity and building structure where none exists.
- You enjoy working closely with Product teams and influencing decisions.
- You are excited by the consumer subscription ecosystem and curious about how developers make money.
WHAT SUCCESS LOOKS LIKE
IN THE FIRST MONTH, YOU'LL:
- Understand our data models.
- Get to know the team.
- Ramp up on the ongoing data feature work.
- Implement and ship your first project.
WITHIN THE FIRST 3 MONTHS, YOU'LL:
- Meaningfully contribute to shipping a data feature to thousands of developers.
- Work with our Product, Analytics and Engineering teams to improve our data pipelines for data science features.
- Launch your own explorations into our data to fulfill your own curiosity.
WITHIN THE FIRST 6 MONTHS, YOU'LL:
- Own one or more core data-powered features end to end.
- Influence the data feature roadmap with clear, data-backed proposals.
- Be a go-to partner for product teams on data-driven decision making.
WITHIN THE FIRST 12 MONTHS, YOU'LL:
- Propose and lead entirely new data-driven product initiatives.
- Push the boundaries of how RevenueCat uses data to help developers grow revenue.
- Help shape how data science operates at RevenueCat as the function grows.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma’s Business Development & Partnerships team accelerates our company goals by working with partners to enhance product experiences, expand our ecosystem, and drive user and revenue growth. As Figma’s product portfolio and user base continue to evolve, the team plays a critical role in connecting our platform to a broader network of builders, developers, and solution partners.
As a Scaled Partner Manager, you’ll help shape how Figma engages and supports our growing community of technology partners. You’ll manage relationships with dozens of partners through scalable programs that you help define and that connect them with the teams best suited to help, spanning product, marketing, enablement, and operations, to ensure a seamless experience. This is an exciting opportunity to build and scale a program that fuels innovation across Figma’s ecosystem. You’ll collaborate extensively with partners and cross-functionally with teams at Figma to drive meaningful impact for Figma, our partners, and users—helping shape how millions of people experience and extend Figma’s platform.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Serve as the principal architect of our scaled partner program by combining traditional partner management with robust program management to create repeatable blueprints and establish and execute on operational frameworks to drive growth with and through our product partners
Manage and support a portfolio of ~50 technology partners through scalable engagement programs that help partners succeed and drive value for Figma’s users
Serve as the primary point of contact for partner inquiries, triaging questions and connecting partners with the right internal teams across product, marketing, operations, and enablement
Develop and operationalize scalable systems such as newsletters, FAQs, and enablement resources to keep partners informed and aligned with Figma’s product roadmap and priorities
Drive cross-functional execution with product, marketing, and events teams to spotlight partners across the Figma ecosystem, including Config and Figma Community initiatives
Measure and improve partner engagement, satisfaction, and overall program health by designing repeatable processes and clear success metrics
Experiment and iterate on new programs that make it easier for developers and integration partners to innovate on top of Figma
Champion partner and user needs internally, balancing business impact with customer experience to ensure our ecosystem continues to thrive
We’d love to hear from you if you have:
5+ years of experience in a SaaS or technology company, with at least 2 years in partnerships, ecosystem programs, partner enablement, or a technical, customer facing role
Strong communication skills—you can clearly explain both business and technical concepts to diverse audiences and write with clarity and warmth
Experience collaborating cross-functionally with technical and non-technical teams such as product, marketing, sales, and operations, with demonstrated ability to plan, coordinate, and prioritize multiple projects simultaneously
Operational excellence—you love improving processes, building templates, and creating scalable systems that make everyone’s lives easier
Ability to properly balance the needs of our business, the partner, and the customer through partnerships
While it’s not required, it’s an added plus if you also have:
Experience supporting developer or technology partner ecosystems—for example, through app marketplaces, integrations, or API programs
A background or passion for design tools, developer platforms, or SaaS ecosystems
Prior experience managing communications or enablement at scale, such as newsletters, webinars, or resource hubs
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$115,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the InfoSec team
The InfoSec team protects Affirm’s systems and data from evolving threats. We manage security risk, monitor vulnerabilities, and enforce protective controls across the company. The team leads incident response, compliance, identity and access management, and employee training. Our goal is to ensure that security is built into every system and decision at Affirm. We maintain a secure, trustworthy environment so the business can operate and grow with confidence.
About the role
We are building the next generation of enterprise Identity and Access Management at Affirm. This role combines hands-on IAM operations, automation, and production software engineering to make identity services more reliable, scalable, and easier to operate.
You will help run core access lifecycle processes, troubleshoot production issues, and automate repetitive work. You will also build and maintain backend services, APIs, and integrations that connect identity platforms with internal systems.
Software engineering is a must-have. You will work primarily with SailPoint and enterprise identity integrations, with CIAM-adjacent Auth0 work where enterprise systems intersect with customer identity. This is a strong opportunity for an engineer who wants to develop deep IAM expertise without stepping away from hands-on coding.
What you’ll do
Run and improve IAM operations, including access lifecycle work, requests, certifications, and issue resolution
Automate repetitive processes with scripts, services, and workflow improvements
Build and maintain production backend software, APIs, tests, and integrations
Connect SailPoint and workforce identity events with internal systems
Build a paved path that enables Affirm employees to create modern internal tools with Auth0
Partner with Security, IT, and Engineering on secure, auditable changes
Maintain runbooks, operational metrics, and escalation support
Example problems you may work on:
Fixing a provisioning workflow and adding monitoring or retries
Reconciling access between source systems and SailPoint
Building an API integration for identity lifecycle events
Creating reusable Auth0 patterns, tooling, and documentation for internal applications
What we look for
2+ years of software engineering experience or equivalent internship/co-op experience with strong projects
Ability to write, test, and operate production-quality backend code in Python or a similar language
Strong foundations in APIs, debugging, logging, error handling, and distributed systems
Experience with GitHub, CI/CD, testing, and code review
Comfort owning operational work and troubleshooting production issues
Familiarity with cloud environments; AWS preferred
Strong written communication and documentation skills
Nice to Have
Exposure to IAM, IGA, SSO, SAML, OIDC, SCIM, RBAC, or identity governance
Experience with SailPoint, Auth0, Okta, OneLogin, or similar platforms
Experience with Terraform or other infrastructure-as-code tools
Familiarity with audit or compliance environments
Base Pay Grade - L
Equity Grade - Canada 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $133,000 - $183,000 $CAD.
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote - India
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
Job Summary
If you like owning problems end to end, making security a default property of everything we build, and working closely with engineering, we want to meet you. Bugcrowd is looking for security engineers who move beyond standard tooling and drive measurable security outcomes our customers can rely on. You will help us shape a culture where security helps others succeed, not just points out problems.
Essential Duties and Responsibilities
Partner Closely with Engineering
: Refine architecture, validate new features, and drive security investment while prioritizing engineering velocity
Build Security Paved Roads
: Contribute to the secure defaults, libraries, and "paved roads" that systematically eradicate entire classes of vulnerabilities rather than fixing bugs one by one
Create Feedback Loops
: Tune security tooling such as SAST, DAST, SCA, and secret scanning to reduce noise and focus on what matters
Be our Best Customer
: Ensure our bug bounty program can be a model for other customers. Experiment with new ways to leverage the creativity of the crowd. Provide feedback on new platform features to engineering and product
Own Projects End to End
: Lead cross-functional product security projects from scoping through delivery, influencing product and engineering roadmaps and clearly communicating risk to both technical and non-technical stakeholders
Amplify our Impact
: Use code and automation as a lever to scale coverage and eliminate repetitive work. Build systems based on incentives and accountability rather than just bureaucratic process
Education, Experience, Knowledge, Skills, and Abilities
3+ years of experience in product security, application security, or secure software development
Can review code, automate tasks, and build security tooling in at least one modern programming language (e.g., Python, Go, Ruby, Java)
Hands-on experience with core application security practices — threat modeling, secure code review, and automated testing (SAST, DAST, SCA) — and a solid grasp of common vulnerability classes (e.g., OWASP Top 10)
Demonstrated ability to manage projects and influence cross-functional partners across engineering, DevOps, and product.
Bachelor's degree in engineering, computer science or relevant field, or equivalent practical experience
Bonus Points (Preferred but not required)
Previous experience with Bug Bounty or vulnerability disclosure programs
A background in building "paved roads" or secure-by-default internal libraries to eliminate entire classes of vulnerabilities
Hands-on experience securing cloud-native platforms and Infrastructure as Code (e.g., Terraform, AWS, GCP, Kubernetes, Docker)
Experience working within a fast-paced, high-growth security or SaaS company
Working Conditions and Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: Tel Aviv, HQ
Workplace: OnSite
We are looking for a Technical Product Manager to own the tools that make every Wonderful deployment a high-quality one. This role sits between Product and Deployment, and is responsible for the strategy, roadmap and adoption of the tooling our Forward Deployed Engineers (FDEs) and Deployment Strategists use to build, test, launch and improve AI agents for our customers, across all our products.
Our deployment teams are fast and creative. Where the product had no answer, they built their own: command-line tools, test harnesses, local helpers, workbenches. Some of it entered the product, much of it lives with the person who built it. As one of the first Technical PMs, you will turn this field experience into product, so that every FDE gets the speed-up, not only the one who wrote the script, and so that the same issue does not repeat in the next deployment. You will work closely with Deployment leadership, FDEs, Deployment Strategists, HQ product groups and R&D.
Deployment quality is where an AI company earns or loses trust. An agent that worked in the pilot has to keep working in production, in every language, channel and customer system it touches. That takes a loop that does not fully exist yet: monitor, collect, diagnose, improve. Building that loop, and making it part of the product, is the heart of this role.
TECHNICAL PM - WHAT YOU'LL DO
- Drive the product vision, strategy and roadmap for deployment tooling across all Wonderful products.
- Own the tools that help FDEs and Deployment Strategists build, test, evaluate, launch and monitor agents, from the first build to production.
- Build the quality loop for agents in production: evals, test suites, regression checks, monitoring and the path from a detected issue to a fix.
- Find what the field has already built, decide what becomes product, and bring it in, in partnership with HQ product groups and R&D.
- Decide where each tool belongs: the core platform for what has a long life, the catalog or an FDE section for the rest, or not at all.
- Run the intake of field needs into product: one clear channel, a regular ranking with the deployment teams, and a fast, visible answer on every request.
- Review FDE contributions from a product view, with clear criteria and response times, so that good field work reaches the product and does not wait in a queue.
- Spend real time in deployments. Understand how FDEs and Deployment Strategists work day to day, and treat them as your customers.
- Define and track the metrics that show deployment quality and speed are improving, such as time to production, issues found before go-live and repeat incidents, and communicate progress to leadership.
- Work with the PM of every product group so that what you learn in deployments shapes their roadmaps, not only yours.
- Lead a cross-functional team of engineers from discovery to production, while maintaining team health.
- Operate independently, think strategically and communicate clearly with technical and executive audiences.
WHO YOU ARE
- 4+ years in technical product management, forward-deployed engineering, solutions engineering or software engineering in B2B or enterprise software
- Experience as an FDE, solutions engineer or developer tools PM, building or shipping tools that other engineers use
- Hands-on technical ability: you write code, read pull requests and system logs, and can build a working prototype yourself
- Experience working closely with engineering and customer-facing technical teams
- Experience taking an internal or developer-facing product from discovery to wide adoption
- AI-native PM with demonstrated ability to use AI tools to build prototypes and to redesign workflows
PREFERRED QUALIFICATIONS
- Experience with AI agents or LLM-based products in production, including prompt and context engineering, evals and quality or accuracy reviews
- Experience with testing, observability or CI/CD tooling
- Experience deploying software inside enterprise customers, including integration with customer systems
- Experience working across several countries or markets
- Experience in a fast-growing startup
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Remote in America
Location
This is a 100% remote role open to candidates based in the United States. Strong preference for candidates based in the Eastern Timezone.
Testlio’s fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoAI EngineTM, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit
testlio.com
.
We are seeking a strategic, hands-on Product Marketing Director who understands software testing and quality engineering to turn complex capabilities into compelling customer value. In this builder role, you will connect Marketing, Sales, Product, and Operations/Delivery, establishing a differentiated go-to-market narrative and equipping revenue teams with the sales enablement tools and proof points needed to win. This is a highly strategic individual contributor role.
Why will you love this job?
Define and lead GTM narrative:
You will serve as a strategic builder, owning Testlio’s positioning and solution messaging while translating AI-enabled quality engineering capabilities into clear business outcomes.
Cross-functional impact:
You will work directly with Sales, Product, Marketing, and Operations/Delivery leaders to shape go-to-market plays, drive revenue impact, and mentor emerging product marketing talent.
Why will you love being a part of Testlio?
Great Culture:
Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our
inclusive, purpose-driven culture
where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
Remote Work:
Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a
fully remote and globally distributed team
. Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.
Investment in You:
Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development.
Winning Business:
Testlio is growing, profitable, and cash-strong. We are leading our industry with
exceptional clients
who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio.
What would your day look like?
Own Testlio’s product and solution positioning, buyer messaging, value propositions, and competitive differentiation across testing and quality engineering models.
Build vertical- and solution-specific pitch decks, case studies, battlecards, objection handling tools, and repeatable sales plays in direct partnership with sellers.
Lead cross-functional go-to-market initiatives and product launches in close collaboration with Sales, Product, Marketing, Customer Success, and Operations.
Capture authentic customer proof points, executive narratives, and industry use cases to build a scalable library of thought leadership and market intelligence.
Leverage generative AI thoughtfully to accelerate research, content development, enablement workflows,and knowledge management while maintaining quality standards.
Establish scalable PMM processes, templates, and measurement practices while mentoring developing product marketing talent.
What do you need to succeed?
Technical Skills
8+ years of progressive B2B product marketing experience within enterprise technology or technology-enabled services.
Direct professional experience in software testing, QA, test automation, crowdsourced testing, or quality engineering landscapes.
Proven track record developing product positioning, messaging frameworks, GTM strategy, and practical sales enablement assets.
Hands-on experience utilizing Salesforce, HubSpot, and modern sales enablement and marketing automation tools.
Practical experience incorporating generative AI workflows into content creation, research, and enablement processes.
Industry experience or familiarity with payments, financial services, retail, or enterprise SaaS verticals.
Human Skills
All-in ownership and a builder mindset that takes proactive initiative to drive projects to completion.
Servant leadership approach with a dedication to mentoring team members and supporting cross-functional success.
Relentless curiosity and commercial acumen to translate complex technical capabilities into strategic customer value.
Exceptional written, verbal, and presentation communication skills tailored for executive and technical audiences.
High standards combined with low ego, prioritizing team outcomes and continuous learning.
Strong cross-functional collaboration capabilities across sales, product, marketing, and delivery teams.
What is the application process?
At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete.
Interview process:
Application
Recruiter interview
Hiring Manager interview
2-3 Team and Stakeholder interviews
Reference checks
Offer & background check
Diversity and Inclusion
Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the
DEI section
of our website.
#LI-REMOTE
Location: Brussels, Belgium
Workplace: hybrid
Location:
Any MSF office*
Contract:
Permanent contract at 100%
Starting date:
01.12.2026
Deadline to apply:
The position will close once a suitable candidate has been selected
Compensation and Benefits:
MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract
*By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
I. MSF International
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 24 sections, 28 associations and 19 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
II. POSITION BACKGROUND
Coordination and Source of Product Information (SPINCO) was created to maintain consistency in the choice of medical and non-medical articles between MSF sections in order to improve MSF interventions, while considering field realities.
SPINCO is the driver for effective collaboration across the movement to deliver a central source of trusted product information that enables continuous process improvements. SPINCO contributes to MSF’s social mission by enabling improvements in field operations through the provision of product information to all layers of the organization. This enables product quality and visibility for better quality of care, enables assortment management, improvement in supply chain performance and increases overall interoperability whilst reducing duplication of effort. SPINCO’s core role is coordinating the expression of the demand of articles (medical and non-medical) and ensuring it is properly translated for supply whose role is to fulfil that demand.
In 2018, UniQuality was implemented as the unique central quality assurance database of MSF, containing the quality assured drugs, medical devices and specialised food validated for use in MSF projects. It is used by the MSF International Pharmacist Network, International Specialised Foods Network, and International Medical Devices/In-vitro Diagnostics Network, and Supply Centres to allow access to the most up-to-date validated product-manufacturer information.
In 2022, the UniMed project was launched to connect UniQuality to the supply centres’ ERP systems and automate the dissemination of the information regarding medicines and specialized food, to ensure the accuracy and consistency of quality review information. This position will support the completion of UniQuality for Medical Devices and IVDs in preparation of the linkage of both systems for this category of products as well.
In 2024 the Medical Device Repository, a SharePoint library for regulatory, quality and technical documents, went live to facilitate importation procedures with a direct access for field teams, and to keep product validation documentation after assessment by IO and ESC QA referents.
In 2025, the NexSpin project was launched to replace the existing solutions including UniQuality and the MD repository by a new Product Information Management System aiming at improving operational efficiency, user experience and user interface. This requires cleaning of the existing solutions, providing input to the NexSpin team as key users and being involved in the implementation phase scheduled in 2027.
Medical Device UniQuality & Unidata Product Information Specialist open-end position (100%).
III. PLACE IN THE ORGANISATION
The person reports to the SPINCO Product Information Specialists Coordinator with a functional reporting line to the Deputy Quality Assurance coordinator for Medical Devices.
The person will closely coordinate with the Data-Owners in the International QA MD Coordination team and the European Supply Centres.
IV. OBJECTIVES OF THE POSITION
This position is focused on Medical Devices (MD). The objective of the position is to ensure that information related to Entities and Quality Review in UniQuality and the MD Repository is complete, accurate and available for the relevant MSF stakeholders. By guaranteeing the compliance with Quality Assurance processes, the Uniquality Data Steward’s role is to safeguard the quality of information in UniQuality and the MD repository, as well as the consistency between both tools.
They will act as primary point of contact for all stakeholders in case of questions about rules or non-conformity of information contained in UniQuality. They will develop a plan to gradually introduce a data quality and reporting plan to ensure that trust is maintained.
The Unidata Product Information Specialist role contributes to MSF social mission by ensuring the availability of trusted, standardized, and high-quality product information. This role supports field operations, supply chain performance, and interoperability through centralized data stewardship, product portfolio management, and collaboration with diverse stakeholders.
V. MAIN RESPONSIBILITIES
A. UniQuality Data Steward
1. Management of Entities in UniQuality:
Currently close to 1300 MD international entities in UQ
Create, validate and update MD entities according to the relevant SOP, more specifically:
Create new entities upon request of ESCs QA referents and Spinco data stewards (creation of a new article code), by verifying the availability of documents in the MD Repository for manufacturers not existing in UQ
Support the update/cleaning of the ESC database of entities.
Approve the entities for MD International purchase by checking for completeness of data in relevant public database, e.g. Eudamed, FDA registration, Conformity Assessment Bodies database for ISO certificates
Update the entities (name / address) according to new supplier information received from ESC and by regularly checking public database
2. Management of ISO certificates
Close to 1000 ISO certificates in the MD repository
Search for online information: manufacturer’s website, Conformity Assessment Bodies and Accreditation Bodies database
Ensure that information related to ISO certificates in UQ and in the MD Repository are updated and consistent, especially for entities associated to quality reviews.
Request updated documentation to the ESC referents or regulatory assistants.
Update the list of the certification bodies in UQ and the related information: NB number, accreditation, link to online directories for certificates verification
3. MD Repository
Currently around 9000 documents in total, will grow as quality reviews are completed
Ensure that the rules set for the uploading and tagging of regulatory and quality documentation in the MD repository are followed by all stakeholders, i.e., IO MD QA Coordination, supply centers QA referents and regulatory assistants, RA Pharma, and field users.
Check regularly recently uploaded documents: naming of file is correct, tagging is completed, certificates information in UQ (ISO and EU/CE certificate) is updated, duplicates are removed
Assist the end-users with practical use of the MD Repository and report issues to the helpdesk if needed.
4. Eudamed
Follow up the use of the different modules in Eudamed: changes of activities, new documentation and information available. Inform the QA referents of changes.
Train the different groups (ESC QA referents, intersection pharmacists) in the practical use of Eudamed.
Liaise with the Spinco development team for the possibilities to link with Eudamed in Uniquality
5. General UniQuality / MD Repository
Propose improvements and updates of SOP for UniQuality and the MD Repository as necessary, in collaboration with the product owners and in agreement with the main stakeholders
Propose an action plan to review and improve the quality of information aligned with the needs and work capacity of the stakeholders.
Implement an annual report/control on data quality of UniQuality and the MD repository by defining the quality criteria and setting the KPI in collaboration with the MD QA coordination
Train new UniQuality / MD Repository users by developing e-learning tools, and organizing training sessions in collaboration with the UQ product owner
B. Unidata Product Information specialist
1. Product Information Management
Monitor, evaluate, and process requests for new, modified, or removed products in alignment with MSF guidelines, protocols and standards.
Consolidate and validate information on product description, quality, pricing, field testing, and maintenance requirements for approval by the Medical Directors' platform.
Ensure product availability and suitability for field use by collaborating with QA teams, buyers, and regional hubs.
Owns the data product lifecycle and technical specifications
Ensures the product meets user needs and use cases
Prioritises improvements and manages changes over time
2. Harmonization and Interoperability
Collaborate with intersectional platforms, supply centres and field operations to standardize products across MSF operations.
Facilitate resource sharing and intersectional field operations by ensuring product harmonization.
Promote responsible use of product data to balance efficiency, cost, and humanitarian mission.
3. Data Stewardship
Ensure and maintain the high quality of product information in terms of accuracy, validity, consistency, completeness, uniqueness and accessibility of product information in the UniData tool, MSF central article database.
Ensure UniData serves as the single source of truth for downstream systems (e.g., ERP, UniQuality, order tools).
Govern the central database and ensure compliance with regulatory standards (e.g., EU norms, ISO standards, IATA transport regulations).
Promote consistency and usability by maintaining aligned definitions (Knowledge database, KPIs) and making data fit for decision-making.
Support continuous improvement by identifying data issues, proposing enhancements, and acting as a bridge between technical team and IT
4. Data ownership: accessibility and visibility
Responsible and accountable for the accessibility and visibility of product information
Publish product information on accessible platforms (web, intranet, offline tools) for global MSF staff.
Act as the focal point for central database governance and user support.
5. Process Design and Improvement
Responsible and accountable for data governance: how product information is defined, created and used
Design, implement, and enhance processes related to data requirements, product codification, and multilingual labelling.
Pushing data governance by setting the direction and objectives
Actively promoting improved data governance practices (RACI).
Ensure product information data supports reliable operational & strategic decision-making
Publish annual summaries of medical product changes and updates to MSF catalogues.
Publish monthly reports on medial product changes for the ESC referents and medical referents of the OC/OD’s
Develop policies, guidelines, and training materials for approximately 1,700 database users.
6. Collaboration and Stakeholder Engagement
Work closely with MSF field staff, headquarters, Quality Assurance teams, tactical buyers and intersectional platforms to ensure product standardization and quality of product information.
Participate in international projects with NGOs and UN sectors, such as emergency health kits and medical device nomenclature initiatives.
VI. SAFEGUARDING RESPONSIBILITIES OF THE ROLE
The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it to protect others.
Master’s degree in scientific, engineering, pharmacy or paramedical sciences
Detail-oriented, meticulous and organized for data entry/modification in database is essential
Computer & analytical skills, including MS Excel are essential
Knowlegde of Medical Devices regulatory environment (MDR/IVDR) and ISO standards is a plus
Proficiency in English (both speaking and writing) and knowledge of French
MSF field or Supply experience in a medical position is an asset
Fast learner, able to adapt quickly to a changing environment
Customer oriented, resilient, with good people and communication skills
Self-motivated, with an interest in problem solving
Excellent time management skills, with the ability to prioritise and multi-task depending on the needs.
Technical writing capacities.
Only shortlisted candidates will be contacted.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. MSF expects all staff to share this commitment and promote an environment where abuse and misconduct is not tolerated.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
Note: All offers of employment will be subject to reference checks and to appropriate screening checks. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.
Ищут менеджера внутренних ИИ-продуктов. Будете собирать запросы бизнеса, решать, где нужен GPT-ассистент, агент или автоматизация, вести roadmap и пилоты до масштабирования, обучать пользователей и следить, чтобы решения приносили реальную пользу.
leadТолько в резюме такой опыт обычно спрятан в строчке «участвовал в проектах автоматизации», и рекрутер его не замечает; Мы находим в вашем опыте то, что подходит под новые роли, упаковываем это в резюме и сами откликаемся
аналитик здесь отвечает на вопросы, от которых напрямую зависит выручка: как устроена конкуренция за позицию, сколько клиенты готовы платить за эффект и где этот эффект заканчивается, как изменится поведение участников, если поменять правила аукциона и/или ранжирования, и как сделать так, чтобы было хорошо и клиентам, и выдаче, и бизнесу.
Удалённоmiddleесли вам интересно, как деньги в продукте считаются на самом деле, а не только в отчете - велкам!
Location: US / Canada
turbopuffer is looking for an engineer to lead the team that is building all of our user facing features. we're doubling down on our customer experience and looking to ship a host of highly requested features and improvements (playgrounds, observability, alerting, insights, billing).
what you'll do:
- design and implement end-to-end improvements to our overall developer experience from the UX (dashboard, docs, site, SDKs) to our core database.
- help customers understand, monitor, and optimize their tpuf workloads.
- manage a team of (currently) 3 and support in the hiring and building of this team
- write crisp docs
must have:
- product engineering
- you have lead engineering teams (technically and people management)
- you've worked extensively with browser technologies (HTML/CSS/JS/TS) and web apps in general (databases, APIs)
- you are passionate about UX and can think like a product manager
- you are driven by solving user problems
- you have an eye for design
- domain expertise
- you’ve maintained and iterated on web-based products at scale
- you have prior experience with multi-tenant SaaS apps (billing, authentication, authorization)
- typist — you can write well and explain complex ideas simply
- human — you build trust and admit what you don’t know
nice to have:
- experience in the React ecosystem (shadcn/ui, Next.js, Tailwind, Vercel) and/or backend frameworks (Rails, Phoenix, Django)
- an interest in vector and full-text search and experience interacting with tools in the space
- prior experience with Rust
tpuf is hardcore & whimsical. we value:
- overstep > understep
- show > tell
- complexity is earned
- showing up as part of our customer’s team
- making stuff easy to react to
Location: Des Moines, Iowa, United States
About the Role
iCapital is looking to hire a Production Support Analyst (PSA) to provide front-line technical support for iCapital's annuities eApplication platform, ensuring timely resolution of client inquiries and system-related issues. This role serves as a critical point of contact for clients, delivering exceptional service while troubleshooting technical challenges, escalating critical incidents, and collaborating across teams to maintain platform performance. The PSA plays a key role in driving client satisfaction, improving operational efficiency, and contributing to continuous process enhancements through knowledge sharing and workflow development. This position supports clients during the 8:00 AM to 5:00 PM EST shift and operates under general supervision within a collaborative, fast-paced environment.
Responsibilities
Collaborate with Production Support team members to maintain active engagement during working hours and share workload responsibilities equitably.
Respond to client inquiries and support requests with urgency, professionalism, and a focus on timely resolution.
Identify critical issues and coordinate with cross-functional iCapital teams to drive prompt escalation and resolution.
Maintain or exceed established response-time compliance standards and service level expectations.
Deliver high-quality client experience to maintain or exceed customer satisfaction targets.
Develop and contribute to standardized workflows, best practices, and process improvement initiatives.
Perform technical support and ticket resolution activities under general supervision while demonstrating sound judgment and accountability.
Qualifications
1-3 years’ experience in technology industry
Experience providing direct end user support for software (either custom built software or SAAS model platform)
Experience with online ticketing system and support; experience with Jira is a plus
Experience creating user documentation; experience with Jira Confluence and SharePoint is a plus
Experience in insurance industry is a plus
Benefits
The base salary range for this role is $60,000 to $75,000. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position can be based in the greater Colorado Springs, CO area, or the greater Des Moines, IA area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
– Опыт в разработке стратегии развития категорий, управлении ассортиментом и запуске продуктов с нуля; – Знание инструментов аналитики (с точки зрения методологии и подхода) для оценки эффективности продуктов и результатов запусков, портфельного анализа категории, умеете принимать решения, основанные на данных;
Location: New York
Workplace: OnSite
“If I had asked people what they wanted, they would have said faster horses.”
- Henry Ford… Or possibly cruise ship designer John McNeece musing about Ford’s customers for a 1999 article published in “The Cruise Industry News Quarterly.”
Either way, the idea is entirely valid. Prospects and customers can have a really great understanding of their pain points (we’re going too slow) without being able to imagine a perfect solution (this horse should go much faster).
Arca is hiring our first Product Marketing Manager to help solve these critical problems: deeply understanding our clients, communicating our solutions, and building a brand that resonates.
THE ROLE
You’ll shape how people understand Arca and why they choose us. This is an individual contributor role on our Growth Marketing team for someone who can turn deep customer understanding into clear segmentation, sharp positioning, and messaging that works everywhere a prospect or client meets us: an ad, a nurture email, a seminar, an advisor’s proposal, or a friend’s recommendation.
Most of the role is core product marketing: segmentation, personas, positioning, competitive context, advisor enablement, and launches. You’ll also work on customer marketing: helping our clients’ experiences become the stories, testimonials, reviews, and referrals that bring the next client to us. You’ll report to our Head of Growth and work closely with advisors, our product and engineering teams, design, and compliance.
WHAT YOU’LL DO
DEFINE WHO WE SERVE AND WHY THEY CHOOSE US
- Develop and maintain Arca’s segmentation and persona model, covering life stage, financial situation, and the moments that bring someone to an advisor, such as retirement, a liquidity event, or the sale of a business.
- Build positioning and messaging by segment, grounded in pain points, buying cycles, and competitive context.
- Make the value of advice tangible. Help prospects see what a fee-only fiduciary does across investments, taxes, estate, and planning, beyond portfolio returns.
- Maintain a thorough view of the competitive landscape, including direct and non-traditional competitors.
EQUIP OUR ADVISORS
- Build, review, and supplement the materials advisors use with prospects: pitch narratives, proposal frameworks, one-pagers, objection handling, and competitive guides.
- Spend time with advisors, listen to client conversations, and bring what you learn back into our positioning, marketing, and product plans.
TURN CLIENT EXPERIENCES INTO GROWTH
- Build and run Arca’s client story, testimonial, and review programs, in close partnership with advisors and compliance.
- Steer the system that makes referrals easy for clients and advisors. Advisors maintain great relationships with our clients; we want to make referrals simple and natural.
- Provide input on client appreciation and client events.
SHAPE THE CLIENT JOURNEY
- Partner with our product and engineering teams on the messaging across the lead and client lifecycle: first inquiry, nurture, booking, onboarding, and beyond.
- Help design and test what moves people to their next step, from the content of a nurture sequence to how we follow up after a first meeting.
- Measure messaging and programs by their effect on qualified prospects and new clients, not opens and clicks.
- Bring the voice of the client into product decisions.
LAUNCH WHAT WE BUILD
- Lead go-to-market for client-facing product launches.
- Keep messaging consistent across the website, paid media, email, direct mail, and advisor materials.
- Work closely with compliance on positioning, testimonials, and referrals, starting at the brief stage.
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money)
THE TEAM
We're small on purpose and engineering heavy: about 80% of the team is technical. We're based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, DoorDash, Glean, and Mercury.
Most of the team is fully in-office. We prefer candidates based in New York City, but we’ll consider remote candidates in the US if the fit is right. Remote team members, including this role’s direct manager, spend about one week per month on-site.
EXAMPLE PROBLEMS YOU’D WORK ON
These aren’t hypothetical. We’re working on versions of all of them now.
- Persona model. Our current personas mix life-stage segments with persona types, and teams use them inconsistently. Decide which dimension leads, build one model the whole company uses, and make it practical for advisors, growth, and product.
- Who first. Our current clients tell us who Arca serves today. We also need to decide which audiences to prioritize next. Doing everything for everyone means doing nothing well, so this is a real choice with real trade-offs.
- Value beyond returns. Many people judge an advisor by investment performance alone. Making the value of tax, estate, and planning coordination concrete, and doing it within the rules that govern our marketing, is one of our most challenging messaging problems.
- The long consideration. Many prospects aren’t ready after a first conversation. Some take months, and some take years. Deciding what we say in that time, when we say it, and how it adapts to each person is how a lead eventually becomes a client.
- Proof people trust. Prospects check reviews and ask people they know before they book. We need to build testimonial, review, and referral programs that clients are glad to join, advisors are comfortable with, and compliance can approve.
- One firm, many first impressions. People meet Arca through a search ad, a mailer, a seminar, an advisor, or a friend. Making all of those feel like the same firm, while each speaks to its audience, takes a clear message and a lot of follow-through.
WHAT YOU BRING
MINDSET
- You’d rather spend an afternoon listening to client calls than in a messaging workshop.
- You can tell the difference between a message people agree with and one they remember.
- You see compliance constraints as part of the craft, not a hurdle.
- You judge your work by the pipeline it drives and the new clients it delivers.
EXPERIENCE
- 5–8 years of experience, with 3+ in product marketing.
- Product marketing experience with consumer audiences. Experience with high-consideration purchases is a plus.
- Demonstrated ownership of positioning and messaging for a product or segment, beyond launch coordination.
- Hands-on customer research: interviews, message testing, and win-loss analysis.
- Experience building enablement for sales teams, advisors, or other customer-facing roles.
SKILLS
- Clear writing that makes complex financial ideas simple without talking down to anyone.
- Strong research instincts and comfort working with data.
- The credibility to work with advisors who have been doing this for decades, and to earn their trust.
- Working knowledge of lifecycle and nurture marketing.
BONUS
- Experience in wealth management, financial services, or fintech.
- A brand background, or experience shaping a company’s brand identity.
- Customer marketing experience: testimonials, reviews, case studies, or referral programs.
WHY THIS ROLE MATTERS
People don’t choose a financial advisor the way they choose most products. They take their time, ask people they trust, and want to feel confident before handing over the savings of a lifetime. How clearly we explain who we are, and how credibly our clients speak for us, decides whether they ever want to have a first conversation.
Arca grows through paid channels, seminars, referrals, and advisor relationships. Each of those depends on knowing exactly who we serve and what we say to them. This role builds that foundation, and the rest of marketing builds on it.
WHAT KIND OF PERSON THRIVES HERE
You’re excited by ownership, ambiguity, and building things that matter.
- You hold a high bar because of what’s at stake. This is people’s real money: their retirement, their savings, and the plans they have for their families, in a highly regulated industry. “Good enough” means something different here.
- You’re AI-pilled and at home with engineers. About 80% of Arca is technical, and AI runs through how we work, marketing included. You use AI tools every day, you’d rather build a prototype or analyze a stack of call transcripts yourself than wait in a queue, and you can talk to engineers in their language.
- You want to build. We just came out of stealth, and much of how Arca goes to market is being decided right now. You’re comfortable making calls with incomplete information, putting a point of view on the table, and changing it when the evidence says so.
- You’re someone people actually want to be in the room with. This is a small, tight-knit team that does its best work together, whether you’re in Flatiron every day or for a week each month. Kind, direct, and low-ego, you can give candid feedback without being a jerk, and you’re energized by this environment, not just tolerant of it.
УдалённоМожно работать из любой страны
УдалённоseniorEMEA
San Francisco, CA • New York, NY • United States
УдалённоRemote Canada
УдалённоRemote - India
ОфисTel Aviv, HQ
УдалённоСША; This is a 100% remote role open to candidates based in the United States; Strong preference for candidates based in the Eastern Timezone
ГибридBrussels, Belgium
Des Moines, Iowa, United States
ОфисWe prefer candidates based in New York City, but we’ll consider remote candidates in the US if the fit is right