Location: Europe (+/- 3 hours)
Workplace: Remote
👋 A LITTLE ABOUT US
We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia.
We’re looking for someone to make data a core lever for better product and business decisions.
This is a highly autonomous role. You’ll have the freedom to identify what we need, decide whether to build or buy, and turn data into measurable impact.
🙌 WHAT WILL YOU BE DOING?
You’ll work at the intersection of data, product, and business, partnering closely with teams across GitBook.
- Work with product and engineering to identify opportunities, define metrics, run experiments, and influence the roadmap
- Turn messy questions into analysis, insights, and actions that improve product and company metrics
- Collaborate with the Head of Data on our data architecture, foundations, and long-term vision
- Evolve our data models, pipelines, instrumentation, and tooling as our needs change
- Decide when to build, buy, or use lightweight solutions to solve data problems efficiently
- Take our existing internal data agent to the next level, making it more useful and accessible across the company
- Help teams across GitBook become more autonomous and effective in how they use data
You’ll have the freedom to shape both what we build and how we work with data.
🧰 WHAT ENVIRONMENT WILL YOU BE WORKING IN?
Our stack today includes:
- GCP — BigQuery, Composer
- dbt — Cloud / via Cursor
- Replit — data apps & internal tooling
- Tableau / Count — analysis & exploration
- Amplitude / Segment — product & event data
We don’t expect you to know everything. What matters is that you’re comfortable learning, evaluating tools, and evolving a modern data environment.
🧠 WHAT WE VALUE
Product mindset: You’re curious about users and how the product works. You want to understand behavior, find opportunities, and see your work translate into better product decisions and measurable outcomes.
Ownership & judgment: You’re comfortable taking an ambiguous problem and figuring out what to do next. You know when to go deep, move fast, build, buy, or keep things simple.
Technical depth: You’re strong with SQL, data modeling, analytics, and modern data tooling. You can move comfortably between analysis, data foundations, and building practical solutions.
Collaboration: You work well across product, engineering, growth, marketing, and leadership. You can challenge assumptions, communicate clearly, and bring people along.
Bias for impact: You care about what changes because of your work — not just what gets shipped.
🎯 WHY THIS ROLE?
You’ll have a broad scope and a lot of autonomy.
Your work will directly influence:
- Product and company metrics
- Product priorities and roadmap decisions
- Experiments and growth initiatives
- Our data foundations and architecture
- How people across GitBook use data and AI
If you like owning problems, shaping the solution, and seeing your work directly impact the product, you’ll have a lot of room to make a difference here.
👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.
Location: Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. Collaborative work management is a $14B category growing at 15% a year, and the competitive set is consolidating fast. Wrike is hiring a Senior Manager, Competitive Intelligence & Positioning to own our company wide competitive program end to end, connecting what's happening in the market to how our GTM teams win deals because of it.
You'll build the single source of competitive truth our field relies on daily, sharpen the "Why Wrike Over Them" narrative for the core platform, and turn competitive analysis into deal level plays that move win rates against our primary competitors.
This is not a research only role. You'll be equally comfortable writing an executive brief for our CEO, building a battlecard, and coaching an AE through a live competitive situation the same afternoon.
This is a senior individual contributor role. You won't have direct reports. You'll have a mandate, executive air cover, and the responsibility to influence Sales, Product, Enablement, and Analyst Relations without direct authority.
Your Impact:
The Competitive Program: Build, scale, and maintain a high adoption single source of truth: battlecards, competitor teardowns, and playbooks, with a clear tiering framework that decides which competitors get which depth of coverage. Success is measured by whether the field uses it, not whether it exists.
Core positioning and differentiation: Craft and evolve Wrike's positioning and value messaging framework across target verticals and buyer personas: before and after scenarios, the capabilities buyers must have to get there, our defensible differentiators, and the metrics and proof points that make the claims verifiable. Keep it the single source of truth across Sales, CS, and campaigns, not a parallel doc that competes with what the field already uses.
Deal-Level Wins: Partner with Sales and Revenue Enablement to translate intelligence into tactical plays (trap setting discovery questions, objection handling, displacement plays) and join high stakes competitive evaluations and churn risk calls directly when your expertise can tip the outcome.
The win/loss program. Design and operate win/loss across segments, instrumented via [Salesforce/Clari/Clozd,Klu], with quarterly readouts and recommendations that reach Product and GTM leadership.
Competitive pricing and packaging intelligence. Track and analyze competitor pricing models, packaging shifts, and discounting behavior, and equip Sales to navigate them in negotiation.
Quantified value. Build the business-case layer that makes our differentiation defensible in enterprise deals — ROI models, TCO comparisons, and value realization frameworks Sales can put in front of an economic buyer.
Executive Intel cadence: Establish a recurring intel cadence for GTM and product leadership, analyzing market movements, pricing/packaging shifts, product launches, M&A activity, and analyst coverage.
Analyst and review site influence. Partner with AR on Gartner, Forrester, and IDC submissions, RFIs and RFPs, evaluation criteria, and review site strategy (G2, TrustRadius) so Wrike's differentiators are accurately represented where buyers actually look.
An AI native operating model. Build and optimize AI-powered workflows that scale how intelligence is gathered, synthesized, and distributed — competitor tracking, win/loss sentiment mining from deal notes, teardown analysis, and competitive RFP response.
How You'll Drive Business Value:
You'll own and report on:
Win rate against named primary competitors
Competitive displacement, meaning deals won where an incumbent competitor was in seat
Deal velocity and influenced ACV in competitive opportunities
Field adoption of competitive assets, measured rather than assumed
Your Qualifications:
7+ years in competitive intelligence, product marketing, or strategic GTM in B2B SaaS, with demonstrated success building competitive programs and enablement assets that measurably moved win rates and deal velocity.
Proven ownership of strategic functional initiatives end to end. You set the priorities, you're accountable for the outcomes, and you've done it without a team underneath you.
Demonstrated ability to influence and align senior stakeholders across Sales, Product, Enablement, and Executive Leadership without direct authority.
Exceptional written and verbal communication. You can hold a room of executives and a room of AEs on the same day, and adjust the altitude without losing the point.
Standout Qualities:
Familiarity with enterprise value selling methodologies (Force Management's Command of the Message, MEDDICC/MEDDPICC, Challenger, or similar) and a track record of translating them into messaging, discovery guides, and competitive plays reps will actually use.
Experience in work management, collaboration, knowledge management, or adjacent enterprise SaaS categories.
Hands on with CI and revenue tooling: [Klue, Clozd, Clari, Salesforce, Gemi, Claude, etc ].
Direct experience contributing to major industry research: Gartner Magic Quadrant, Forrester Wave, or equivalent.
Comfort with pricing intelligence, packaging analysis, and contract negotiation dynamics.
Financial literacy. You can pull an insight out of a company's annual filings.
Our Work Style:
You'll report into Product Marketing Management and partner closely with Product Management, Revenue Enablement, Sales, and Executive Leadership as the resident expert on competitive dynamics: strategic advisor to leadership, trusted tactical partner to the field.
We're a collaborative, fast moving team that values transparency, continuous learning, and swift execution. We run on Wrike, so you'll use the product you're positioning every day, which turns out to be one of the better competitive research methods available.
Benefits & Perks:
25 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. Collaborative work management is a $14B category growing at 15% a year, and the competitive set is consolidating fast. Wrike is hiring a Senior Manager, Competitive Intelligence & Positioning to own our company wide competitive program end to end, connecting what's happening in the market to how our GTM teams win deals because of it.
You'll build the single source of competitive truth our field relies on daily, sharpen the "Why Wrike Over Them" narrative for the core platform, and turn competitive analysis into deal level plays that move win rates against our primary competitors.
This is not a research only role. You'll be equally comfortable writing an executive brief for our CEO, building a battlecard, and coaching an AE through a live competitive situation the same afternoon.
This is a senior individual contributor role. You won't have direct reports. You'll have a mandate, executive air cover, and the responsibility to influence Sales, Product, Enablement, and Analyst Relations without direct authority.
Your Impact:
The Competitive Program: Build, scale, and maintain a high adoption single source of truth: battlecards, competitor teardowns, and playbooks, with a clear tiering framework that decides which competitors get which depth of coverage. Success is measured by whether the field uses it, not whether it exists.
Core positioning and differentiation: Craft and evolve Wrike's positioning and value messaging framework across target verticals and buyer personas: before and after scenarios, the capabilities buyers must have to get there, our defensible differentiators, and the metrics and proof points that make the claims verifiable. Keep it the single source of truth across Sales, CS, and campaigns, not a parallel doc that competes with what the field already uses.
Deal-Level Wins: Partner with Sales and Revenue Enablement to translate intelligence into tactical plays (trap setting discovery questions, objection handling, displacement plays) and join high stakes competitive evaluations and churn risk calls directly when your expertise can tip the outcome.
The win/loss program. Design and operate win/loss across segments, instrumented via [Salesforce/Clari/Clozd,Klu], with quarterly readouts and recommendations that reach Product and GTM leadership.
Competitive pricing and packaging intelligence. Track and analyze competitor pricing models, packaging shifts, and discounting behavior, and equip Sales to navigate them in negotiation.
Quantified value. Build the business-case layer that makes our differentiation defensible in enterprise deals — ROI models, TCO comparisons, and value realization frameworks Sales can put in front of an economic buyer.
Executive Intel cadence: Establish a recurring intel cadence for GTM and product leadership, analyzing market movements, pricing/packaging shifts, product launches, M&A activity, and analyst coverage.
Analyst and review site influence. Partner with AR on Gartner, Forrester, and IDC submissions, RFIs and RFPs, evaluation criteria, and review site strategy (G2, TrustRadius) so Wrike's differentiators are accurately represented where buyers actually look.
An AI native operating model. Build and optimize AI-powered workflows that scale how intelligence is gathered, synthesized, and distributed — competitor tracking, win/loss sentiment mining from deal notes, teardown analysis, and competitive RFP response.
How You'll Drive Business Value:
You'll own and report on:
Win rate against named primary competitors
Competitive displacement, meaning deals won where an incumbent competitor was in seat
Deal velocity and influenced ACV in competitive opportunities
Field adoption of competitive assets, measured rather than assumed
Your Qualifications:
7+ years in competitive intelligence, product marketing, or strategic GTM in B2B SaaS, with demonstrated success building competitive programs and enablement assets that measurably moved win rates and deal velocity.
Proven ownership of strategic functional initiatives end to end. You set the priorities, you're accountable for the outcomes, and you've done it without a team underneath you.
Demonstrated ability to influence and align senior stakeholders across Sales, Product, Enablement, and Executive Leadership without direct authority.
Exceptional written and verbal communication. You can hold a room of executives and a room of AEs on the same day, and adjust the altitude without losing the point.
Standout Qualities:
Familiarity with enterprise value selling methodologies (Force Management's Command of the Message, MEDDICC/MEDDPICC, Challenger, or similar) and a track record of translating them into messaging, discovery guides, and competitive plays reps will actually use.
Experience in work management, collaboration, knowledge management, or adjacent enterprise SaaS categories.
Hands on with CI and revenue tooling: [Klue, Clozd, Clari, Salesforce, Gemi, Claude, etc ].
Direct experience contributing to major industry research: Gartner Magic Quadrant, Forrester Wave, or equivalent.
Comfort with pricing intelligence, packaging analysis, and contract negotiation dynamics.
Financial literacy. You can pull an insight out of a company's annual filings.
Our Work Style:
You'll report into Product Marketing Management and partner closely with Product Management, Revenue Enablement, Sales, and Executive Leadership as the resident expert on competitive dynamics: strategic advisor to leadership, trusted tactical partner to the field.
We're a collaborative, fast moving team that values transparency, continuous learning, and swift execution. We run on Wrike, so you'll use the product you're positioning every day, which turns out to be one of the better competitive research methods available.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Ireland - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. Collaborative work management is a $14B category growing at 15% a year, and the competitive set is consolidating fast. Wrike is hiring a Senior Manager, Competitive Intelligence & Positioning to own our company wide competitive program end to end, connecting what's happening in the market to how our GTM teams win deals because of it.
You'll build the single source of competitive truth our field relies on daily, sharpen the "Why Wrike Over Them" narrative for the core platform, and turn competitive analysis into deal level plays that move win rates against our primary competitors.
This is not a research only role. You'll be equally comfortable writing an executive brief for our CEO, building a battlecard, and coaching an AE through a live competitive situation the same afternoon.
This is a senior individual contributor role. You won't have direct reports. You'll have a mandate, executive air cover, and the responsibility to influence Sales, Product, Enablement, and Analyst Relations without direct authority.
Your Impact:
The Competitive Program: Build, scale, and maintain a high adoption single source of truth: battlecards, competitor teardowns, and playbooks, with a clear tiering framework that decides which competitors get which depth of coverage. Success is measured by whether the field uses it, not whether it exists.
Core positioning and differentiation: Craft and evolve Wrike's positioning and value messaging framework across target verticals and buyer personas: before and after scenarios, the capabilities buyers must have to get there, our defensible differentiators, and the metrics and proof points that make the claims verifiable. Keep it the single source of truth across Sales, CS, and campaigns, not a parallel doc that competes with what the field already uses.
Deal-Level Wins: Partner with Sales and Revenue Enablement to translate intelligence into tactical plays (trap setting discovery questions, objection handling, displacement plays) and join high stakes competitive evaluations and churn risk calls directly when your expertise can tip the outcome.
The win/loss program. Design and operate win/loss across segments, instrumented via [Salesforce/Clari/Clozd,Klu], with quarterly readouts and recommendations that reach Product and GTM leadership.
Competitive pricing and packaging intelligence. Track and analyze competitor pricing models, packaging shifts, and discounting behavior, and equip Sales to navigate them in negotiation.
Quantified value. Build the business-case layer that makes our differentiation defensible in enterprise deals — ROI models, TCO comparisons, and value realization frameworks Sales can put in front of an economic buyer.
Executive Intel cadence: Establish a recurring intel cadence for GTM and product leadership, analyzing market movements, pricing/packaging shifts, product launches, M&A activity, and analyst coverage.
Analyst and review site influence. Partner with AR on Gartner, Forrester, and IDC submissions, RFIs and RFPs, evaluation criteria, and review site strategy (G2, TrustRadius) so Wrike's differentiators are accurately represented where buyers actually look.
An AI native operating model. Build and optimize AI-powered workflows that scale how intelligence is gathered, synthesized, and distributed — competitor tracking, win/loss sentiment mining from deal notes, teardown analysis, and competitive RFP response.
How You'll Drive Business Value:
You'll own and report on:
Win rate against named primary competitors
Competitive displacement, meaning deals won where an incumbent competitor was in seat
Deal velocity and influenced ACV in competitive opportunities
Field adoption of competitive assets, measured rather than assumed
Your Qualifications:
7+ years in competitive intelligence, product marketing, or strategic GTM in B2B SaaS, with demonstrated success building competitive programs and enablement assets that measurably moved win rates and deal velocity.
Proven ownership of strategic functional initiatives end to end. You set the priorities, you're accountable for the outcomes, and you've done it without a team underneath you.
Demonstrated ability to influence and align senior stakeholders across Sales, Product, Enablement, and Executive Leadership without direct authority.
Exceptional written and verbal communication. You can hold a room of executives and a room of AEs on the same day, and adjust the altitude without losing the point.
Standout Qualities:
Familiarity with enterprise value selling methodologies (Force Management's Command of the Message, MEDDICC/MEDDPICC, Challenger, or similar) and a track record of translating them into messaging, discovery guides, and competitive plays reps will actually use.
Experience in work management, collaboration, knowledge management, or adjacent enterprise SaaS categories.
Hands on with CI and revenue tooling: [Klue, Clozd, Clari, Salesforce, Gemi, Claude, etc ].
Direct experience contributing to major industry research: Gartner Magic Quadrant, Forrester Wave, or equivalent.
Comfort with pricing intelligence, packaging analysis, and contract negotiation dynamics.
Financial literacy. You can pull an insight out of a company's annual filings.
Our Work Style:
You'll report into Product Marketing Management and partner closely with Product Management, Revenue Enablement, Sales, and Executive Leadership as the resident expert on competitive dynamics: strategic advisor to leadership, trusted tactical partner to the field.
We're a collaborative, fast moving team that values transparency, continuous learning, and swift execution. We run on Wrike, so you'll use the product you're positioning every day, which turns out to be one of the better competitive research methods available.
Benefits & Perks:
25 calendar days of paid vacation
Parental Leave: 26 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Bike-to-Work Scheme
Health Insurance (Employees + Dependents)
Life Insurance
Income Protection
Pension Scheme
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Newcastle, Australia
At
Bradken
, we're equipping the resource sector for a sustainable future. As a global leader in innovative wear solutions and engineered products, we help customers improve performance, reliability and productivity across mining and resource operations worldwide.
We're seeking a
Product Marketing Manager
to lead the development and execution of global product marketing programs across Bradken's portfolio. This is a strategic and hands-on role where you'll work at the intersection of marketing, product management, engineering and sales, translating technical capability into compelling customer value and driving product adoption across global markets.
This role can be based in either Brisbane or Newcastle and offers a hybrid working arrangement. For the right candidate, a remote working arrangement may also be considered.
About the Role
You will play a key role in shaping how Bradken's products and digital solutions are positioned, launched and promoted to customers around the world. Working closely with Product Management, Engineering and Sales teams, you'll develop value propositions, go-to-market strategies and campaigns that strengthen our market position and generate commercial opportunities.
With a strong focus on Customer Centricity, you'll develop a deep understanding of customer needs, buying behaviours and market trends to create messaging and campaigns that resonate with target audiences. You'll demonstrate Innovation by leveraging market intelligence, digital marketing approaches and AI-enabled workflows to enhance decision-making and campaign effectiveness. Through a One Team approach, you'll collaborate across global functions to deliver consistent, impactful product marketing programs.
Key responsibilities include:
Developing product positioning, value propositions and competitive messaging across Bradken's global portfolio.
Leading go-to-market strategies, product launches and lifecycle marketing programs for new and existing products.
Creating and managing always-on campaigns that support awareness, lead generation, opportunity progression and product adoption.
Translating customer, market and competitor insights into actionable recommendations for sales, marketing and product teams.
Developing and maintaining sales-enablement materials, product content, case studies, presentations and digital assets.
Managing product content across customer-facing channels, including the corporate website.
Driving the use of AI-enabled marketing workflows to support buying-group analysis, market intelligence and campaign effectiveness.
Leading and supporting the Graphic Designer to deliver product marketing priorities and customer-focused content.
About You
You are a commercially minded marketing professional who enjoys translating complex technical solutions into clear customer value. You thrive in collaborative environments, balance strategic thinking with hands-on execution, and are passionate about delivering marketing programs that influence business outcomes.
You will bring:
A tertiary qualification in Marketing, Business, Communications or a related discipline.
Demonstrated years of experience in the B2B product marketing experience within mining, manufacturing, engineering, technology or a similarly complex industrial environment.
Experience developing value propositions, product positioning, go-to-market plans and product launch programs.
Experience translating technical products, services or digital solutions into compelling customer-focused messaging.
Proven capability developing multi-channel campaigns, sales-enablement materials and product marketing content.
Experience using CRM and marketing data to measure campaign performance and pipeline contribution.
Experience gathering and applying customer, competitor and market intelligence to drive decision-making.
Practical experience using AI-enabled tools and workflows, ideally including Microsoft Copilot or similar technologies.
Experience leading marketing professionals, creative resources or agency partners will be highly regarded.
Why Bradken?
You'll join a global team where innovation, collaboration and customer success drive everything we do. We encourage our people to challenge conventional thinking, develop new ideas and contribute to meaningful outcomes for our customers, our business and the industries we serve.
We offer:
Safety-first environment and mindset
Flexible work options
Competitive Total Reward Packages
EAP for you and your family
Applicants must currently hold full, unrestricted working rights in Australia. Employer-sponsored visa support is not available for this position.
Our Hiring Process
As we work with teams around the world, time-zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation process, we may invite candidates to complete a one-way video screening at a time that suits them. If you require adjustments or an alternative format, we're happy to discuss this with you.
Before commencing employment, you will be required to complete a psychometric assessment and pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes.
Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful.
Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities.
- Process Optimization & Solution Design: Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact.
CORE RESPONSIBILITIES
Senior Technical Account Manager - Customer Success at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set.
- New Customer Onboarding
- Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations.
- Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management.
- Account Health Management
- Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement.
- Build and execute adoption plans and account reviews to maintain or improve health.
- Identify risks early and build recovery plans in partnership with the account team.
- Deliver ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform.
- Workflow Mapping (IER Framework)
- Conduct Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions to map current-state vs. future-state processes.
- Recommend optimizations and create workflow templates to scale across teams.
- AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations that align with business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture, and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
- Customer Success & Expansion
- Serve as the technical partner to assigned accounts, connecting adoption to business value.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions, and AI upsells.
- Cross-Functional Collaboration
- Act as the voice of the customer, translating business objectives and pain points into actionable insights for Product, Engineering, and Support.
- Partner with account teams to maintain alignment between delivery and success.
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions.
- AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp.
- Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans.
- Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity.
- Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes.
- Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results.
#LI-NMR #LI-Remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Repairs Lead within the Data Center Infrastructure organization, you will define and manage the end-to-end hardware repair program across Anthropic's growing fleet of data centers. You will be accountable for repair turnaround time and the compute returned to service across every site, covering server, GPU/accelerator, network, and optics break-fix, RMA and reverse logistics with OEMs and ODMs, and the spares and repair inventory that keeps repair SLAs achievable. As a subject matter expert in hardware operations, you will develop scalable repair processes and quality targets, set the standards that site operations partners and repair vendors execute against, and turn failure trends into fixes which are driven upstream with engineering and equipment partners. If you are experienced in at-scale datacenter hardware operations, are passionate about HPC data centers, & enjoy working in complex, fast-paced environments, we welcome you to apply.
Responsibilities Include:
Define the global repair strategy including repair SLAs, prioritization rules, escalation paths, and reporting methods, and drive standardization across all sites.
Own repair turnaround time and repair backlog across the fleet evidenced by Anthropic-owned ticket and telemetry dashboards you help develop.
Author and improve procedures for triage, break-fix, return-to-service validation, and train site operations partners on how to execute them.
Manage RMA and reverse logistics programs with OEMs, ODMs, and depot repair vendors, including warranty claims, return cycle times, and failure analysis feedback.
Set spares pool sizing and stocking levels by site and part, in coordination with supply chain and asset management, so that parts availability never gates repair SLAs.
Analyze failure patterns across sites to identify root causes and drive corrective actions with hardware engineering, suppliers, and site operations owners.
Lead the operating cadence with vendor and site leads, including weekly repair reviews, scorecards, and business reviews, and drive corrective actions for SLA excursions.
Communicate repair constraints, risks, and fleet availability impact to engineering and leadership.
You may be a good fit if you:
Have 8+ years of experience in data center operations as a manager, technical lead or related role, including accountability for production availability.
Can demonstrate a proven track record running break-fix programs at a large scale across multiple sites.
Have managed vendors, OEMs, or contract workforces to measurable outcomes: SLAs, operational reviews, and corrective action.
Possess hands-on technical depth in server, network, and rack-level hardware, enough to independently verify repair quality and audit vendor claims.
Have built or substantially improved operational processes.
Are comfortable working with ticket, telemetry, and inventory data to drive decisions.
Possess a bachelor's degree in relevant domain or equivalent practical experience.
It’s a bonus if you have:
Experience with GPU/accelerator or high-density liquid-cooled infrastructure, including tray, cold plate, and manifold-level repair.
Experience managing RMA and warranty programs with hyperscale OEMs/ODMs, including failure analysis and supplier quality engagement.
Experience with spares planning, reverse logistics, or depot repair at data center scale.
Experience delivering repair outcomes inside partner-operated or colocation sites where on-the-floor operations are staffed via third parties.
Familiarity with optics and high-speed interconnect failures.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Toronto, Canada
We’re partnering with a growing technology company focused on making roads safer through AI-powered video telematics. Its platform combines edge AI, dash cameras, real-time alerts, video analytics, and driver coaching to help commercial fleets improve safety, reduce risk, and operate more efficiently.
The company partners with telematics service providers, OEMs, and other mobility businesses across global markets, providing flexible, hardware-agnostic technology that can be integrated into existing fleet solutions. As the business continues to expand, they’re looking for a Partner Success & Sales Enablement Specialist to strengthen partner relationships, support commercial initiatives, and help partners successfully bring the technology to market.
Requirements
Job Description
The Partner Success and Sales Enablement Specialist plays a key role in ensuring our partners are equipped with the knowledge, resources, and support they need to successfully sell, deploy, and support our solutions. This role combines partner onboarding, sales enablement, training, content creation, and cross-functional project coordination. The ideal candidate is an excellent communicator who enjoys learning new technologies, simplifying complex concepts, and creating engaging content that enables partner success.
Requirements
Desired Skills:
Experience: 1-3 years in video telematics/telematics industry.
Previous experience in telematics, video telematics, fleet technology, or a related industry is preferred
Excellent verbal and written communication skills.
Strong presentation and facilitation skills.
Highly organized with strong attention to detail.
Ability to quickly learn and explain technical concepts.
Experience creating presentations and customer-facing content.
Comfortable managing multiple priorities in a fast-paced environment.
Experience in customer success, sales enablement, training, or partner management is preferred.
Responsibilities:
1. Partner Enablement
Deliver onboarding and training sessions for new and existing partners.
Develop and maintain onboarding guides, training materials, and partner documentation.
Support partners throughout their onboarding and enablement journey.
Act as a trusted resource for partner questions and product guidance.
2.
Sales Enablement
Create and maintain sales presentations, battlecards, product guides, and demo materials.
Develop training content for internal teams and partners.
Collaborate with Product and Marketing to ensure enablement materials remain current.
Assist in communicating new product features and updates.
3. Cross-Functional Collaboration
Work closely with Sales, Product, Marketing, Support, and Engineering teams.
Coordinate partner enablement activities and product launches.
Gather partner feedback and communicate insights internally.
Track enablement initiatives and follow up on action items.
4. Product Knowledge
Develop a strong understanding of our platform and solutions.
Translate technical capabilities into clear customer value and business outcomes.
Stay informed on new product releases and competitive offerings.
Benefits
Benefits
We are growing fast, which means you will have a key role in shaping our future.
We are profitable – which is a really big deal in these times!
Energetic and positive atmosphere where talented people are working together with a single-minded focus on solving customer problems.
Opportunity to work on cutting-edge solutions that incorporate the latest innovations in computer vision, AI, Android, iOS and full stack web development.
A company where employees come before customers – we are growing fast having grown headcount by 50% in the last one year
Stock options and great benefits (including health insurance for you and your dependents).
Location: Kazakhstan; Georgia; Poland; Serbia; Spain
Crystalia Glass LLC
is a leading provider of premium glass products, trusted by renowned clients such as SpaceX, Nike, Starbucks, Bank of America, Yves Saint Laurent, and many others. Founded in 2017 in New York, the company now operates across the United States, delivering high-quality glass solutions for both residential and commercial projects.
We are looking for Business assistant to CEO with
Russian (C1+)
and
English (C1+)
Employment Type:
- Full-time 8.30 am - 5 pm,
NY (ET zone)
.
- Remote work.
-
B2B contract (sole proprietorship status or corporate entity)
.
Executive Support & Coordination
Manage the CEO’s daily, weekly, and monthly schedules; organize meetings, calls, and business trips.
Prioritize tasks, manage deadlines, and ensure the CEO’s time is used efficiently.
Anticipate the CEO’s needs and prepare relevant information, materials, or reports in advance.
Filter and organize incoming communication; draft correspondence and reports in English and Russian.
Maintain confidentiality and professionalism in all aspects of the role.
Business & Administrative Support
Prepare presentations, summaries, and analytical reports for decision-making.
Coordinate internal and external communications on behalf of the CEO.
Support ongoing company projects: monitor progress, collect data, prepare updates.
Manage interactions with suppliers, contractors, and partners.
Keep records, documentation, and administrative files in order.
Open and renew business licenses as required.
Coordinate with insurance brokers to ensure proper endorsements, riders, and coverage extensions.
Issue and track Certificates of Insurance (COIs) per contract and insurance requirements.
Prepare and submit applications for Contractor’s Licenses in states where the company plans to operate.
Monitor and coordinate vehicle registrations, renewals, and insurance coverage for the company fleet.
Travel & Event Management
Plan and organize business trips, including flights, accommodation, logistics, and itineraries.
Coordinate participation in business meetings, exhibitions, and conferences.
Handle visa processes and other documentation related to international travel.
Internal Communication & Company Coordination
Communicate with the CEO’s direct reports and partners on his behalf.
Follow up on meeting outcomes and ensure tasks are completed on time.
Support the CEO in maintaining clear and positive communication across departments.
Strategic & Advisory Support
Conduct market, business, and competitor research when required.
Track and summarize company performance data and KPIs for the CEO.
Act as an advisor and communication bridge between the CEO and key stakeholders.
Help identify process improvements and opportunities for efficiency.
Personal & Lifestyle Support (limited scope)
Support personal planning and balance between work and private matters when necessary.
Handle selected personal arrangements or errands on behalf of the CEO in a professional manner.
Requirements
Higher education
in Law/International business/International relations or similar
Minimum
3 years of experience
as a Business Assistant, Executive Assistant, or similar role in a dynamic business environment.
Strong understanding of business operations, corporate communication, and project coordination.
Fluent English (C1 level +) and Russian
(written and spoken).
Experience working for a US company
with operations in the USA (will be a big plus)
Excellent time management, prioritization, and organizational skills.
Ability to make decisions independently and maintain confidentiality.
Professional demeanor and strong interpersonal communication skills.
Proficient with office software and digital tools (Google Workspace, MS Office, Zoom, AI assistants and others).
Basic understanding of finance, budgeting, and reporting is a plus.
Personal Qualities
High energy, strong motivation, and proactive attitude.
Attention to detail and ability to anticipate needs before they arise.
Strategic and analytical mindset with a focus on solutions.
Flexibility, adaptability, and a calm approach under pressure.
Ethical, loyal, and committed to maintaining confidentiality and professionalism.
Benefits
Fully remote work (you can be located anywhere in the world)
8:30 AM - 5 PM (ET) NY
Competitive compensation package (will be discussed with successful candidates).
Benefits: paid vacation days + sick leave.
Opportunity to work directly with the CEO and top management.
Exposure to US market business operations and strategic projects.
Dynamic environment with opportunities for professional growth.
Location: Sydney, Australia
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As 1Password’s Country Manager for Australia and New Zealand (ANZ), you’ll establish and lead our next major international market, building a durable, partner-led growth model across the region. You’ll own regional growth strategy, revenue performance, customer experience and the development of a local go-to-market team spanning Sales, Channel, Business Development, Solutions Engineering and Customer Success. Reporting to the SVP, Sales, this Sydney-based role will help more organizations protect access and strengthen security while shaping how 1Password serves customers and partners across ANZ.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Australia.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Significant leadership experience in enterprise software, cybersecurity, cloud, identity or a related technology market, including substantial experience in Australia and New Zealand.
- A track record of launching, building or scaling a regional business with accountability for revenue, people, partners and customer outcomes.
- Deep ANZ market credibility and an established executive network across customers, distributors, resellers, service providers and the broader technology ecosystem.
- Proven channel-first leadership, including the ability to create strong partner economics and make indirect routes to market a core operating model.
- Experience leading multiple go-to-market disciplines, such as enterprise or commercial Sales, Channel, Business Development, Solutions Engineering and Customer Success.
- Strong people leadership, commercial judgment and operational discipline across recurring-revenue business models, forecasting, pipeline creation, expansion and retention.
- Preferred: Experience with identity and access management, privileged access, Software as a Service (SaaS) security, developer security or artificial intelligence security; familiarity with complex enterprise buying processes and sales methodologies such as MEDDPICC. Willingness to travel regularly across Australia and New Zealand, with occasional international travel, is expected.
What you can expect:
- Own the ANZ business plan and revenue outcomes across new business, expansion and retention, establishing a clear cadence for forecasting, pipeline inspection, account planning and performance management.
- Translate 1Password’s global strategy into a regional operating plan that reflects local buying behavior, market dynamics, competitive conditions and regulatory requirements.
- Build a channel-first growth engine by developing distributors, resellers and service providers through joint business plans, enablement, clear rules of engagement and measurable pipeline goals.
- Serve as an executive sponsor for priority customers and prospects, strengthening relationships with Chief Information Officers (CIOs), Chief Information Security Officers (CISOs) and other business leaders.
- Recruit, onboard and develop a high-performing Sydney-based team while establishing clear roles and effective collaboration across Sales, Channel, Business Development, Solutions Engineering, Customer Success, Marketing and Support.
- Bring customer insight, competitive intelligence and regional requirements to Product, Engineering and other global leaders, particularly around data residency, regulated industries, public-sector needs and local support.
- Represent 1Password across the ANZ market through executive customer and partner meetings, industry events, advisory forums, stakeholder relationships and locally relevant thought leadership.
What success looks like:
Within your first 12 months, you will:
- Establish 1Password as a credible, locally led security partner across ANZ.
- Build and ramp the core regional team with clear accountability, strong handoffs and a reliable operating cadence.
- Activate a focused distributor and reseller ecosystem that supports pipeline creation, customer adoption, expansion and retention.
- Transition existing ANZ accounts into the local operating model while protecting customer relationships and revenue.
- Accelerate new-business and expansion pipeline while maintaining strong deal quality and partner economics.
- Create an evidence-based plan for public-sector and regulated-industry growth.
- Build trusted partnerships with global Product, Engineering, Marketing, Customer Experience and go-to-market leaders.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. The way we bring those values to life every day is guided by our 1Password Behaviors for Success https://1password.com/blog/how-to-interview-with-confidence-at-1password.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Los Angeles, CA
Workplace: onsite
About Revyz and Spin AI
Revyz helps organizations protect and manage the Jira and Confluence Cloud environments their teams rely on every day. Its Atlassian Marketplace apps provide automated backup, granular recovery, and configuration management, helping administrators recover lost data and manage changes with confidence.
Revyz is part of Spin.AI, a SaaS security and data protection company serving organizations that use Google Workspace, Microsoft 365, Salesforce, Slack, and Atlassian Cloud. Together, we help customers protect business-critical cloud data and reduce operational risk. Learn more at revyz.io and spin.ai.
Why join Revyz now
An employer with momentum. Spin.AI ranked No. 97 on Forbes’ America’s Best Startup Employers 2026 list, its third consecutive year of recognition, and was named to the 2026 Inc. 5000 list of America’s fastest-growing private companies.
Recognized security and recovery technology. Spin.AI won five 2026 Global InfoSec Awards from Cyber Defense Magazine, including Market Innovator for Data Recovery and Visionary for Secure SaaS Backups. Bring your expertise to a team whose work is recognized across security and resilience.
An established relationship with Google. Spin.AI’s extension risk scores are integrated into Chrome Enterprise, helping administrators assess browser extensions. Join an organization with technology embedded in enterprise security workflows, while building your own expertise and relationships in the Atlassian ecosystem.
A broader security opportunity. Spin.AI acquired DoControl in September 2026, adding expertise in SaaS data access governance, data loss prevention, and insider risk. Alongside Revyz, this expands the opportunity to connect Atlassian data protection with wider enterprise security needs and deepen your experience across both.
About the role
We are looking for a Senior Solutions Engineer who knows the Atlassian ecosystem and wants to help shape how enterprises protect and manage it. In this senior individual-contributor role, you will own Revyz technical engagements from discovery through the buying decision, working directly with customers, Atlassian Solution Partners, and our product and engineering teams. You will have room to design the approach, build reusable tools for the team, and turn customer insight into product improvements. This is an opportunity to combine hands-on Atlassian expertise with commercial impact and a visible role in the partner community.
What You'll Do:
Own enterprise customer outcomes
Partner with sales and channel teams to understand how customers use Jira, Jira Service Management, and Confluence, who administers them, and what is at stake when data is lost or configurations change. Define decision criteria and qualify technical fit early.
Lead tailored demonstrations, architecture discussions, and executive presentations around real Atlassian use cases: recovering a deleted work item or page, managing configuration changes, and protecting business-critical workflows. Help customers see how your recommendations improve their day-to-day operations.
Own proofs of value with agreed scope, success criteria, timelines, and decision owners. Guide customers and partners through Marketplace app evaluations, resolve technical objections, and lead technical proposals and security questionnaires with the appropriate internal experts.
Put your Atlassian expertise to work
Develop deep expertise in Revyz and the relevant Spin.AI products while expanding your knowledge of enterprise SaaS security. Explain product capabilities, limitations, and competitive tradeoffs accurately, and distinguish supported functionality from roadmap items.
Design and validate solutions around Atlassian backup and recovery, configuration management, permissions, retention, and data residency. Help administrators understand dependencies and recovery needs across Jira projects, Jira Service Management workflows, and Confluence spaces.
Work hands-on in Jira and Confluence Cloud customer and demo environments to configure evaluations, investigate permissions and configuration issues, and validate recovery scenarios. Partner with engineering when deeper integration or technical investigation is needed.
Build your profile in the Atlassian ecosystem
Become a trusted advisor to Atlassian administrators, platform owners, enterprise architects, and security leaders. Build relationships with the people responsible for business-critical environments and help them make decisions they can defend to senior leadership.
Work alongside Atlassian Solution Partners and consultants on joint customer engagements. Lead technical workshops and demonstrations, create reusable enablement materials, and help partners bring Revyz into their consulting and managed services offerings. Your expertise will help a wider network of teams succeed.
Provide a clear handoff to customer success and support, documenting requirements, success criteria, and open issues. Stay close to strategic customers and partners as their Atlassian environments evolve, identifying opportunities to solve their next challenge.
Shape the product and the practice
Follow Atlassian Cloud developments, Marketplace apps, and partner and community feedback. Use that ecosystem perspective to inform customer conversations and competitive positioning, recommend product enhancements and new features, and improve our technical sales approach.
Work directly with product and engineering to turn customer feedback into prioritized use cases. Help shape how we demonstrate, evaluate, and explain Revyz, with the opportunity to see your ideas become product improvements and resources used across the partner network.
What you bring:
7+ years in solutions engineering, sales engineering, solution architecture, Atlassian consulting, or comparable customer-facing technical roles, including substantial experience leading complex enterprise evaluations or solution engagements through a buying decision.
Hands-on experience administering or designing solutions for Jira and Confluence Cloud, including Jira workflows, schemes, permissions, configuration dependencies, and Confluence spaces and access controls. Familiarity with Jira Service Management and Assets is a plus.
Strong knowledge of SaaS data protection and cloud security, including backup and recovery, identity and access management, encryption, retention, and data residency. Ability to discuss recovery point and recovery time objectives with technical and business stakeholders.
Experience selling, implementing, or supporting cybersecurity, data protection, or backup and recovery solutions is strongly preferred. Relevant experience includes SaaS backup, ransomware resilience, recovery testing, security evaluations, or helping customers translate risk and compliance needs into practical protection plans.
Excellent presentation, communication, and interpersonal skills, with the ability to engage both technical and non-technical audiences, including senior executives.
Demonstrated ability to translate complex customer requirements into practical solution designs and measurable evaluation plans, explain tradeoffs clearly, and guide administrators and business stakeholders to a decision.
Sound commercial judgment and the ability to manage multiple complex opportunities independently, prioritize effectively, and coordinate sales, product, engineering, and partner stakeholders.
Significant experience in the Atlassian ecosystem, whether at a Solution Partner, Marketplace app vendor, or an enterprise Atlassian team. Understand how customers select and evaluate Marketplace apps and how partners support implementation, adoption, and ongoing services. Partner enablement experience and Atlassian certifications are strong pluses.
A bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Benefits:
Unlimited PTO
Hybrid Office Model
Paid Holidays
Premium health, dental, vision, and life insurance, 100% covered by the company
401(k)
Employee Wellness Program
A visible role with ownership of customer engagements, direct influence on product priorities, and opportunities to build your reputation and relationships across the Atlassian ecosystem
What success looks like:
Customers complete evaluations with clear evidence against agreed technical and business success criteria.
Atlassian Solution Partners can confidently demonstrate, evaluate, and recommend Revyz using the technical resources you help build.
Technical risks are surfaced early, and customer commitments reflect validated product capabilities.
Your customer and partner insights inform product priorities, and delivery teams receive clear, actionable handoffs.
Technical wins contribute to new business and expansion, with evaluation progress and outcomes documented in the CRM.
Why Spin.AI?
Spin.AI is a SaaS security company protecting enterprises against SaaS ransomware, shadow IT, non-compliance, and data loss in the cloud. SpinOne unifies backup and recovery, ransomware detection, SSPM, DLP, and enterprise browser security in a single console — protecting more than 2,000 organizations worldwide.
Backed by K1 Investment Management, a leading investor in high-growth enterprise software
Named to the Inc. 5000 list of America's fastest-growing private companies (2026)
Forbes Best Startup Employer, three years running (2024–2026)
Named a Representative Vendor in Gartner's Market Guide for Backup as a Service and Forrester's SSPM Landscape report
Location: Los Angeles, United States; Remote USA
Workplace: remote
ABOUT YOU
We are looking for a Director of Marketing who is a sharp strategic storyteller and a hands-on operator to join our Advertising & Rewards division. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own positioning and go-to-market at the intersection of several high-growth opportunities: a B2B advertising business, a B2C rewards app, a zero-party data and rewards platform, an on-chain identity and attribution layer, and a major strategic brand initiative.
Strong narrative development, messaging, and launch GTM skills are essential, along with experience turning complex, multi-product technology into clear, compelling stories for very different audiences — game developers, app marketers, and brand advertisers. The ability to build go-to-market from the ground up, owning positioning and enablement end to end, will be key to your success in this role.
If you’re passionate about crafting stories that make emerging technology click for buyers and love helping game developers and brands connect with players through advertising and rewards, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit
xsolla.com
.
Responsibilities
Strategic Leadership & Portfolio GTM
Co-develop and operationalize an integrated go-to-market strategy across the Advertising & Rewards portfolio, supporting Xsolla Ads, Rewards, Xsolla Choice, and Xsolla ID+ and Backpack.
Translate strategic direction into positioning, messaging, launch roadmaps, and measurable GTM outcomes for each product and initiative.
Act as the connective tissue between strategy and execution, ensuring high-quality delivery across every workstream.
Provide thought leadership on narrative development, competitive positioning, and content strategy as the portfolio and brand initiative scale.
Contribute to future marketing team design as the division builds out brand and agency sales.
Brand & Agency Sales Growth
Build the new narrative, messaging, and marketing plan required to support Xsolla Ads’ expansion into brand and agency sales.
Partner with the Currency team on the company’s strategic brand initiative, helping define and roll out Xsolla’s new positioning.
Build the messaging foundation and sales enablement that the emerging brand sales team will carry to market.
Translate the new brand positioning into a consistent story across products, sales, and external communications.
Messaging & Cross-Product Narrative
Own the cross-product narrative that ties the portfolio into one coherent story across Choice, ID+ and Backpack, Rewards, and Ads.
Build core messaging frameworks, value propositions, and proof points for each audience, keeping them consistent across web, sales, PR, and events.
Make complex and emerging concepts, including Web3, on-chain attribution, and zero-party data, legible and compelling to non-technical buyers.
Sales Enablement & Content
Translate positioning into the assets the field needs: decks, one-pagers, case studies, demand stories, web and landing-page copy, and event narratives.
Equip BD and sales teams, including the advertiser outreach team and the new brand sales team, with the assets, talk tracks, and competitive positioning they need to win.
Develop audience- and persona-specific demand stories for both gaming and non-gaming ICPs, with alignment and feedback from BD.
Operational Excellence & Cross-Functional Leadership
Own the marketing operating model across the portfolio, including campaign intake, prioritization, GTM documentation, and approvals.
Maintain GTM calendars and a coordinated launch and event drumbeat across the year, and surface trends, risks, and optimization opportunities to the VP of Marketing.
Partner across product, growth, design, BD, legal, finance, and central marketing to keep launches on-brand and on time.
Coordinate with the central Xsolla marketing team to ensure division campaigns stay consistent with brand standards and broader GTM strategy.
Qualifications & Skills
Required
7–8 years of experience in marketing or GTM, with a proven track record of owning product launches and positioning end to end.
Mastery of positioning, messaging, and narrative — able to turn complex, multi-product technology into a clear story for multiple audiences.
Experience launching products across both B2B and B2C, and to multiple ICPs (developers, marketers, brand advertisers).
Strong cross-functional leadership in a matrixed organization; comfortable being the bridge between product, sales, and marketing.
Excellent written communication skills, with the ability to adapt voice across executive narratives, sales enablement, and customer-facing copy.
Comfort with emerging and technical categories — Web3 and on-chain, identity and zero-party data, ad tech, and loyalty — and the ability to make them legible to non-technical buyers.
Highly organized and self-directed — able to manage multiple concurrent launches without things falling through the cracks.
Collaborative team player comfortable interfacing with product, creative, growth, BD, and sales stakeholders.
Preferred
Experience in gaming or games-adjacent industries.
Background in ad tech, programmatic, or loyalty and rewards.
Web3, crypto, or identity and privacy marketing experience.
Experience standing up sales enablement for a new or newly formed sales team.
Background in B2B SaaS GTM strategy.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Director of Marketing position, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data, including unreleased product roadmaps, brand strategy, and partner information
Managing marketing budgets and agency/vendor spend
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this
Xsolla Privacy Notice for Job Applicants
. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Remote USA
Workplace: remote
ABOUT YOU
We're looking for a commercially driven, analytically sharp, and results-oriented Account Manager to join the Xsolla Offerwall team. This is an exciting opportunity to own the advertiser side of a premium rewarded inventory network at the intersection of mobile gaming, user acquisition, and advertising technology. The best candidate is someone who thrives in a fast-paced, highly collaborative environment and is passionate about helping game studios achieve their acquisition goals through performance-driven advertising.
In this client-facing role, you'll build and grow relationships with gaming studios and UA teams, optimizing campaign performance and ensuring partners get measurable results through Xsolla's Offerwall. You'll serve as a trusted advisor to advertisers, translating data into actionable strategies, and collaborate closely with Xsolla's product, operations, and technical teams to continuously improve the partner experience.
Strong account management skills, a deep familiarity with mobile gaming and performance advertising, and the ability to balance day-to-day campaign management with long-term partner growth will be key to your success. If you're energized by the intersection of gaming and performance marketing and love building meaningful advertiser relationships, we'd love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help fund, distribute, market, and monetize their games. Headquartered in Los Angeles, California, Xsolla has helped over 1,500+ game developers reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
Responsibilities:
Partner Growth & Account Management
Guide new publisher integrations from onboarding through launch, nurture long-term monetization partnerships, and expand existing accounts by driving adoption and incremental revenue growth through Xsolla's Offerwall.
Balance multiple accounts and priorities in a fast-paced environment, consistently delivering results under shifting timelines.
Maintain deep knowledge of mobile advertising, the rewarded ecosystem, and app monetization models to ensure partner strategies stay competitive.
Problem Solving & Diagnostics
Serve as the first line of defense when a partner reports a performance drop, integration bug, or unexpected revenue anomaly — approaching each issue methodically: isolate the variable, form a hypothesis, and validate it against the data before proposing a fix.
Analyze data to uncover trends, diagnose challenges, and recommend optimization strategies that drive measurable revenue impact, distinguishing symptoms from root causes rather than treating surface-level fixes as solutions.
Own ambiguous, cross-functional problems end-to-end — coordinating with product, engineering, and operations to identify what's broken, why, and what the right fix is, even when the answer isn't immediately obvious.
Anticipate downstream issues before they escalate, using pattern recognition from past partner problems to flag risks proactively rather than reactively.
Strategic Relationships & Executive Communication
Own and cultivate strategic relationships with senior and executive stakeholders at publisher partners, acting as a trusted advisor rather than a transactional point of contact.
Prepare and deliver executive-level business reviews, business cases, and growth roadmaps that translate complex data and problem resolutions into clear, actionable business outcomes for senior decision-makers.
Tailor communication style and depth to the audience — distilling technical or operational detail into strategic narratives when presenting to executives, while retaining the ability to go deep on the details with day-to-day partner contacts.
Represent Xsolla in high-stakes conversations (renewals, escalations, strategic planning) where executive trust and credibility directly influence partner retention and growth.
Collaborate cross-functionally with internal product, operations, and technical teams to implement partner requirements and resolve potential blockers, and know when an issue needs to be surfaced to internal leadership.
Qualifications & Skills:
Experience
3+ years in digital media, mobile advertising, programmatic, or related SaaS/AdTech account management, sales, or business development.
Demonstrated ability to grow client portfolios, negotiate partnerships, and achieve or exceed revenue targets.
Problem-Solving Mindset
A structured approach to ambiguity — comfortable breaking down a messy, undefined problem into testable pieces rather than waiting for someone else to define the issue.
Track record of resolving complex, cross-functional issues independently, knowing when to dig in personally versus when to loop in the right internal stakeholder.
Genuine curiosity about "why" — treats every escalation or performance dip as a question to be answered with data, not just a ticket to be closed.
Resilience and resourcefulness when the first solution doesn't work; iterates rather than stalls.
Analytical Strength
Comfortable interpreting data sets (e.g., KPIs such as CPM, CTR, LTV, retention, or ARPU) and translating insights into strategy and root-cause diagnosis.
Communication & Executive Presence
Exceptional written, verbal, and presentation ability; adept at simplifying technical and performance concepts for diverse audiences, including senior and executive stakeholders.
Demonstrated experience managing strategic relationships with VP or C-level contacts, including leading executive business reviews and high-stakes partner conversations.
Proven success working with cross-functional groups, particularly product, operations, and technical teams, to drive problems to closure.
Industry Knowledge
Understanding of mobile ecosystems, rewarded ads, ad monetization strategies, and performance marketing models.
Mindset
Proactive, entrepreneurial, and results-driven; thrives in fast-moving environments with minimal structure.
Views obstacles as puzzles to be solved rather than blockers to be reported.
Tools
Proficiency in productivity and analytics tools (e.g., Google Sheets, BI dashboards, CRM platforms, and presentation software).
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Demand Account Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Handling sensitive financial information/managing budgets/accessing funds
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Santiago, Chile
About Bradken
Bradken is a global leader in innovative wear solutions and custom-engineered products for the resources sector. For our more than 3,000 people, that global reach brings opportunities to share expertise, solve meaningful challenges and grow through new experiences. Together, we help the resources sector sustainably advance society.
About the role
Build and deliver a commercially focused account-based marketing strategy that turns customer insight and technical expertise into deeper account penetration, qualified pipeline and sustainable revenue growth across South America.
You will work across Sales, Engineering, Marketing, leadership and operations to support priority mining accounts. This is an opportunity to broaden your regional and commercial experience, influence growth plans and connect Bradken’s technical value with measurable customer outcomes.
In this role, you will:
Develop and own the regional account-based marketing strategy, aligned with revenue objectives, market potential and strategic growth priorities.
Select, segment and prioritise target accounts, then create plans that map customer operations, stakeholders, challenges, competitors and decision pathways.
Partner with Sales to strengthen account penetration, develop opportunities and coordinate activity around trials, tenders and pipeline opportunities.
Translate mill-liner, crushing and operational expertise into clear customer value propositions, tailored campaigns, workshops, briefings, events and digital programs.
Build sales enablement content from technical evidence and customer insights, while measuring engagement, qualified opportunities, conversions and revenue contribution.
Coordinate regional and cross-functional delivery with clear governance and communication, while maintaining Bradken’s safety, quality and compliance standards.
What you’ll bring:
A tertiary qualification in Marketing, Business, Communications or a related discipline.
Five to eight years of marketing experience within complex industrial or corporate environments.
At least three years of experience in mining, mining supply or the industrial sector in South America.
Proven B2B industrial marketing experience, including account-based marketing management.
Demonstrated success in delivering commercial results and putting an account-based marketing strategy into practice.
Experience developing case studies, solution marketing, value propositions and product positioning, as well as leading regional go-to-market activity.
Proficiency in CRM and marketing automation platforms, supported by strong knowledge of market intelligence, account planning, campaign management and customer communications.
Note:
Applicants must have the legal right to work in the country where this role is based. Bradken is unable to provide visa or work permit sponsorship for this role.
Why join Bradken?
At Bradken, you’ll do work that matters. Whatever your role, your contribution helps solve real challenges for our customers and supports safer, more efficient and sustainable resource operations.
You’ll join a team that values different perspectives, shares expertise and has the courage to challenge how things are done. We support your growth through hands-on experience, learning and development, and opportunities to work across functions and locations. Safety, respect and wellbeing come first, so you can do your best work and enjoy life beyond it.
We offer:
A safety-first culture
Competitive pay and benefits
Flexible work options, where the role allows
Learning and development opportunities
An Employee Assistance Program for you and your family
Our hiring process
As part of our selection process, we may invite you to complete a one-way video screening at a time that works for you. This helps us provide a fair and consistent experience when working across locations and time zones. If you need an adjustment or alternative format at any stage, please let us know.
Before commencing employment
, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
As our business grows, and as AI is improving, we need fewer, better building blocks: less per-team glue, more self-service capabilities every team builds on, so engineers spend their time on customers instead of plumbing. This is platform engineering at Arcadia. The role could just as well be titled Developer Platform, DevEx, DevProd, or SRE.
Arcadia builds and operates the petabyte-size lakehouse, and the client-facing applications that run on Kubernetes. The role will span both, reporting directly to the engineering VP.
What Success Looks Like
Arcadia engineers and their agents rely on platform building blocks, from services and pipelines to databases, queues, and storage, that come wired in with logging, metrics, tracing, alerts, encryption, access controls, backups, and cost tags, with sensible defaults.
Teams change their own pipelines, environments, alerts, and SLOs. When something breaks, the owning team sees it first, traces it to the change that caused it, and rolls it back themselves. They see their own delivery numbers and cloud spend, and act on them. Platform upgrades reach them as a merged pull request, not a checklist. Engineers take the paved road because it's the fastest way to production, and platform engineers spend their time building capabilities, not working tickets.
What You'll Be Doing
Push
quality
attributes into the platform, especially as AI increases the volume of changes: test and regression gates, progressive delivery and fast rollback, supply-chain and policy checks in the pipeline, and cost that's visible and attributable to the teams.
Run the platform as a curated internal
product
: find what slows teams down, pick the few capabilities worth building, publish the roadmap, and measure adoption, delivery speed, stability, and developer satisfaction.
Build software
: self-service APIs, templates, and golden paths for CI/CD, environments, and observability, so teams get what they need without waiting on anyone. You write a meaningful share of the code.
Carry the cost of
migrations
: track usage, automate instead of handing out checklists, push through the final 20%, and sunset.
Manage the platform's
stakeholders
: say yes with compromises, say no without breaking trust, bring shadow platforms back onto the paved road, and make cost visible to the teams that generate it.
Set the technical
direction
and evolve the platform, and
coach
Senior Engineers through design partnership and review.
What You'll Bring
Both halves of platform engineering: a software engineer's instinct for clean abstractions and APIs, and a systems engineer's depth in cloud, Kubernetes, networking, and IaC.
Reliability you've owned: SLOs, observability, on-call, and incident response.
Customer empathy: you talk to the engineers you serve, tell a real need from a loud request, and retire what nobody uses.
Big, long-running projects you've seen through: migrations pushed past the final 20%, platforms sunset on purpose, and the attention to detail both require.
A clear philosophy on structuring infrastructure and delivery for security, velocity, and reliability, and the stories behind it.
Current, hands-on production coding, the habit of figuring things out (research, spike, deliver), and relentless pragmatism about what's worth building.
Drive to reduce toil for everyone through software.
Ability to initiate and get stuff done org-wide.
No healthcare background required.
Would Love for You to Have
Regulated-data experience (HIPAA, PHI, SOC 2 or HITRUST environments).
A public voice through talks, writing, or open source.
Experience turning an infrastructure or DevOps team into a product-minded platform team.
Experience building platform support that scales: support tiers, office hours, docs, and developer advocacy.
Experience making cloud and CI cost visible and actionable for the teams that generate it.
What You'll Get
The opportunity to own Arcadia's platform and to set its direction for years.
Direct influence on how Arcadia's engineering org works on daily basis; your tooling, patterns, and standards become examples others build on.
Remote-first across the US, with in-person hubs growing in Boston, DC, and NYC.
A flexible culture with personality and heart, named a Built In 2026 Best Place to Work.
Work that shows up in patients' lives.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
The Senior Principal Software Engineer is responsible for shaping and evolving the company’s technical landscape. In addition to designing, developing, and maintaining core systems, the Senior Principal Software Engineer provides strategic guidance to align technology initiatives with business goals. This role is vital in ensuring that the platform is secure, scalable, and performant—capable of supporting rapid growth and driving innovation.
RESPONSIBILITIES
Technical Strategy & Architecture
● Define and drive the overarching technical vision, ensuring the platform meets current and future scalability, performance, and security needs
● Evaluate and select tools, frameworks, and architectures to maintain a state-of-the-art technology stack
Leadership & Mentorship
● Provide technical leadership and guidance to the engineering organization, setting best practices and standards.
● Coach and mentor engineers, fostering a culture of continuous learning and collaboration
Innovation & Research
● Investigate emerging technologies, frameworks, and best practices
● Lead prototyping initiatives and proof-of-concepts that can transform the platform’s capabilities
Scalability & Performance
● Ensure the platform is designed for high performance and can seamlessly handle increasing user loads
● Oversee performance optimization, load balancing, and capacity planning strategies
Reliability & Availability
● Design fault-tolerant, highly available systems that minimize downtime and deliver a seamless user experience Infrastructure Automation
● Advocate for and implement Infrastructure as Code (IaC) principles, CI/CD pipelines, and automation best practices
● Continuously refine deployment, testing, and operations processes to improve efficiency
Security & Compliance
● Collaborate with security experts to ensure platform integrity, compliance with industry standards, and protection of sensitive data
● Proactively address security vulnerabilities and champion secure coding practices
Cross-Functional Collaboration
● Work closely with product managers, designers, and other stakeholders to ensure technical initiatives support business objectives
● Drive alignment between engineering roadmaps and product strategies
Technical Problem-Solving
● Tackle complex architectural and technical issues, providing clear direction and innovative solutions
● Serve as an escalation point for critical system challenges
Code Quality & Reviews
● Uphold coding standards through thorough code reviews, ensuring high-quality, maintainable codebases
● Establish and enforce best practices around testing, documentation, and version control
Documentation & Knowledge Sharing
● Produce comprehensive technical documentation, including architectural diagrams, design guidelines, and operational runbooks
● Promote a transparent engineering culture by sharing insights and successes across the organization
QUALIFICATIONS
● 12+ years of software engineering experience with demonstrated expertise across multiple domains (SDLC, AI engineering, corporate systems, etc)
● Extensive software engineering experience, with a track record in designing and implementing large-scale, distributed systems
● Deep technical expertise: Proficiency in multiple programming languages, cloud platforms (e.g., AWS, Azure, GCP), and modern development frameworks
● Leadership acumen: Demonstrated ability to lead diverse engineering teams, inspire innovation, and drive successful outcomes
● Architectural vision: Proven skill in defining and driving architectural roadmaps that align with evolving business needs.
● Problem-solving ability: Expertise in diagnosing complex system issues and designing robust, scalable solutions
● Communication skills: Excellent written and verbal communication skills, capable of influencing both technical and non-technical stakeholders.
● Security conscious: Solid understanding of security best practices, compliance standards, and data protection
● Continuous improvement mindset: Passion for optimizing processes, toolchains, and workflows
● Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
As a Senior Principal Software Engineer, you will not only architect innovative solutions but also shape the technical culture. Your leadership and expertise will be pivotal in building a resilient, cutting-edge platform that supports rapid growth and drives long-term success.
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $219K – $352K + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Reports to: Manager, Renewals
This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager.
What You’ll Do
Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure.
Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next.
Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations.
Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using.
Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified.
Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule.
Analyze moderately complex renewal situations (usage trends, contract terms, pricing) by reviewing existing account factors, escalating anything unusual to a senior team member or manager and helping to mitigate any risk identified.
Explain moderately complex renewal terms and issues to customers and internal stakeholders, working to build alignment.
Collaborate with Sales, Customer Success, and Finance to help identify expansion opportunities, resolve blockers and keep renewals moving.
Communicate proactively and transparently with customers and internal stakeholders, adapting to GitLab's communication framework.
Maintain accurate, up-to-date records in the CRM/renewals system for forecasting and reporting.
Prioritize tasks with guidance from more senior team members to drive quality, timely results.
Contribute to team goals by working collaboratively with peer RM’s.
What You’ll Bring
Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms.
Developing understanding of GitLab's way of working, values, and high-performance culture.
Awareness of GitLab's remote work best practices.
Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction.
Strong attention to detail and organizational skills; comfortable managing many renewals at once.
Clear written and verbal communication skills.
Ability to follow defined processes and frameworks while flagging exceptions appropriately.
Collaborative mindset and openness to feedback and coaching from senior teammates and manager.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
About the team
The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, identifying and addressing churn risk, and uncovering opportunities to expand GitLab adoption, while continuously improving processes and best practices that support predictable, sustainable growth.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$53,760
—
$105,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Staff SRE, Platform Engineering
About the job
Twilio is looking for a Staff Site Reliability Engineer to join our Platform Engineering organization. SRE owns production health and resiliency at Twilio — we are accountable for whether our services stay available, performant, and recoverable for the customers who build their businesses on us. SREs here are software engineers who focus on reliability: you will architect systems with reliability designed in from the outset, define the SLIs and SLOs that determine whether we are meeting customer expectations, and build the automation that keeps our infrastructure efficiently ahead of capacity and performance demand.
At the Staff SRE you work without day-to-day guidance, applying deep subject-matter knowledge and industry-leading practice to improve the products, processes, and services that Twilio runs on. You will own the reliability posture of significant parts of our production estate. Your impact will be felt across multiple teams rather than within one.
This is a hands-on engineering role. You will write and deploy code that improves service reliability, orchestrate complex changes across systems, lead the response when production is degraded, and raise the quality bar for the engineers around you.
Responsibilities
In this role, you’ll:
Own the reliability posture of production services in your area — availability, latency, capacity, efficiency, performance, and the monitoring and alerting that makes them visible
Define, instrument, and operate against SLIs and SLOs, and use error budgets to drive engineering priorities
Identify trends and problem areas that threaten stability, and provide a path forward to mitigate risk before it reaches customers
Drive down repair items and prevent classes of incidents rather than resolving them one at a time
Improve detection, response, and recovery — reducing time to acknowledge, engage, mitigate, and restore, with fewer people pulled in
Design for failure: strengthen failure domains, validate recovery paths, and make production changes safer to ship and safer to roll back
Participate in on-call for the services you support, and lead the response when production is degraded
Write post-mortems that identify true root causes, and drive the follow-up work to completion
Oversee efforts to identify, diagnose, report, and document production problems across all reliability dimensions
Write, configure, and deploy code that measurably improves service reliability — maintainable, reviewed, documented, and well tested
Orchestrate complex changes across systems and services, documenting design changes, technical decisions, migration plans, and upgrades
Lead debugging, troubleshooting, and analysis of service architecture and design
Use code review to drive up the quality of your coworkers' code
Reduce the operational overhead required to run infrastructure and services
Drive projects from conception to completion for efforts spanning the concerns of your team
Coordinate across programs, collaborating with others to estimate and communicate delivery timelines
Break projects into milestones and tasks, track progress, and communicate updates to stakeholders
Identify and communicate changes that may impact stability
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years of related engineering experience, with a substantial portion focused on reliability, infrastructure, or platform engineering
Demonstrated accountability for production systems — you have carried a pager for services that mattered and owned the outcome when they failed
Strong software engineering fundamentals: you build and ship production code, not only configure tooling
Experience defining and operating against SLIs and SLOs, and using error budgets to inform engineering priorities
Depth in production operations: incident command, post-mortem analysis, capacity planning, and observability
A record of preventing recurrence — reducing incident classes and operational toil, not just closing tickets
Experience driving changes that span multiple teams, and the communication skills to build alignment without formal authority
A track record of improving the engineers around you through code review, design feedback, and mentorship
Experience with large-scale distributed systems in a cloud environment
Desired:
Familiarity with infrastructure-as-code, container orchestration, and GitOps-style delivery
Experience with multi-region architecture, failure-domain design, or regional expansion work
Background in chaos engineering, game days, or other proactive resilience validation
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
seniorNicosia; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
seniorPrague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorWith 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Newcastle, Australia; As we work with teams around the world, time-zone differences can make live screening challenging
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com