Location: London, England; Remote, Europe; Remote, Asia; Remote, US
Workplace: remote
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the Role
Aave is looking for a Protocol Security Researcher to help build its internal protocol security function.
The role sits at the intersection of smart contract security, protocol design, adversarial research, and AI-assisted review. You will help assess major protocol changes before deployment, maintain security context across Aave’s deployed systems, and reason about the risks introduced by critical dependencies, integrations, and Aave-adjacent infrastructure.
This is not a narrow audit role. The goal is to improve Aave’s ability to understand and reduce protocol risk continuously.
How you can make an impact:
Review major Aave protocol changes before external audit or deployment
Perform attacker-driven analysis of smart contracts, protocol mechanisms, and integrations
Participate in design and architecture discussions early enough to influence security-relevant decisions
Identify risks in Aave-adjacent systems, including assets, bridges, oracles, adapters, and critical dependencies
Contribute to AI-assisted security tooling and evaluate its effectiveness in real review workflows
Turn review findings into reusable knowledge, invariants, assumptions, and testing or monitoring ideas
Work with monitoring and incident response teams when review findings imply operational detection or response needs
Collaborate with external auditors by helping define scope, known risks, and areas of concern
Let's connect if you have:
5+ years of relevant security experience
Strong smart contract security background
Ability to independently review complex codebases and reason about protocol-level failure modes
Attacker mindset: you can move from “this looks wrong” to “this is how it could be exploited”
Strong understanding of DeFi mechanisms, including lending, liquidations, accounting, oracles, collateral, governance, and integrations
Evidence that you are actively using AI to improve security research, review quality, or review throughput
Clear written communication: you can explain risk, impact, uncertainty, and trade-offs to engineers and non-security stakeholders
Good judgment about severity, exploitability, and when a finding matters
Nice to haves:
Experience with formal methods, fuzzing, invariant testing, or custom security tooling
Experience building internal tools for security review, code understanding, or knowledge management
Experience working with external audit firms or leading audit engagements
Familiarity with governance payloads, upgrade systems, permissioning, and incident response
Open-source security research, published findings, CTFs, bug bounties, or prior public vulnerability research
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
УдалённоLondon, England; Remote, Europe; Remote, Asia; Remote, US
Location: Remote - European Region
Workplace: hybrid
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
Responsibilities
Own the product strategy and roadmap for an institutional crypto infrastructure business, working closely with the Founder and leadership team.
Act as a strong product and market counterpart to the Founder: challenge assumptions, develop independent points of view, and support product decisions with market evidence, customer insights, and data.
Identify opportunities, move fast to test them, launch what works, skip what doesn't
Lead products from 0→1 — from identifying the market problem and defining the proposition through MVP, first customers, commercial launch, and iteration.
Translate complex technical infrastructure into products that solve real institutional customer needs and have a clear commercial model.
Make informed product and architecture trade-offs involving technologies such as MPC, multi-signature, HSM, private key management, and blockchain infrastructure.
Develop a strong understanding of the competitive landscape across custody technology providers, regulated custodians, prime brokers, liquidity providers, and institutional trading infrastructure.
Own the commercial side of product decisions, including pricing, revenue models, unit economics, market sizing, and business cases for new products.
Work closely with enterprise customers and commercial teams to understand institutional requirements, validate product-market fit, and support complex sales and integration cycles.
Incorporate regulatory and compliance requirements into product architecture, workflows, customer experience, operating models, and go-to-market strategy.
Build the initial product team and operating model, including hiring the first key team members, defining responsibilities, and establishing effective product processes.
Partner closely with Engineering, Compliance, Sales, Operations, and other functions to take products from concept to production and commercial adoption.
Define product KPIs and use customer, market, product, and commercial data to evaluate performance and prioritize investment.
Requirements
Market + tech depth (Strong general product management experience without relevant domain depth will not be sufficient)
Experience in senior B2B product roles, with significant experience in fintech, digital assets, or crypto infrastructure.
Deep knowledge of the institutional crypto market and its underlying technology. Strong general product management experience without relevant domain depth will not be sufficient.
Demonstrated experience personally building at least one product from 0→1, from an initial market problem or idea through launch, customer adoption, and/or revenue.
Deep expertise in at least one of the following areas:
Digital asset custody and private key management
Liquidity management and prime brokerage
Blockchain payment infrastructure
Tokenization and settlement
Strong understanding of institutional crypto infrastructure and the differences between technology providers, regulated custodians, prime brokers, liquidity providers, and trading technology platforms.
Technical fluency sufficient to discuss architecture and product trade-offs around MPC, multi-signature, HSM, wallet infrastructure, and private key management with senior engineers and technical leadership.
Experience building B2B products for institutional or enterprise customers, including complex integrations and long enterprise sales cycles.
Hands-on experience operating in a regulated environment where regulatory or compliance requirements materially influenced product decisions.
Familiarity with relevant regulatory frameworks such as MiCA, DORA, the Travel Rule, VQF, PCI DSS, or comparable frameworks.
Experience building a product team or new product function from scratch, ideally including hiring the first 3–5 team members and establishing the initial operating model.
Strong commercial mindset with hands-on experience in pricing, revenue models, unit economics, market sizing, and product monetization.
Ability to combine technical understanding, customer insight, market knowledge, and commercial data to make clear product decisions.
Comfortable operating with a high degree of ownership and ambiguity in a founder-led environment.
Strong communication and stakeholder management skills, with the confidence to challenge senior stakeholders and defend a point of view with evidence.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Hungary; Serbia; Montenegro; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Romania; Serbia; Montenegro; Hungary; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Bulgaria
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Competitive salary.
Up to 15% monthly bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Salary from 18.000 EUR to 24.000 EUR based on experience
b2b freelancer contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Greece
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary from 18.000 EUR to 24.000 EUR based on experience
Up to 15% monthly
bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
b2b contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Задачи:
— Развивать antifraud-направление: определять стратегию, roadmap и приоритеты;
— Руководить командой scientists/developers и развивать экспертизу;
— Разрабатывать и внедрять antifraud-правила, scoring-модели и автоматизировать ручные процессы;
— Развивать единый antifraud-сервис и выводить решения в production.
Требования:
— Опыт построения fraud prevention в iGaming, fintech, marketplace или payments;
— Опыт работы с разными типами фрода и управления antifraud-направлением;
— Опыт управления разработкой в роли лида + готовность самостоятельно писать и выводить код в production;
— Уверенный SQL и Python; опыт Machine Learning для classification и scoring-задач будет плюсом;
— Опыт взаимодействия с бизнесом и другими стейкхолдерами.
Условия:
— Компенсация на основании ваших ожиданий;
— 24 дня оплачиваемого отпуска;
— Корпоративные занятия английским;
— Для сотрудников офиса на Кипре - компенсация питания, GYM & SPA в офисе и корпоративные мероприятия.
Location: London, England; Remote, Europe
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the Role
We're looking for a Staff Frontend Engineer who operates across the full picture - someone who deeply understands how great web interfaces are built and how they perform, works autonomously, and translates that knowledge into exceptional web products and design systems.
Financial products are complex. Our users range from first-timers to power users, and the challenge of making that experience clear, fast, and trustworthy is one we take seriously. At this level, you're not just executing - you're bringing product intuition to the work, identifying where things break down, and making calls that shape the direction of what we build.
How you can make an impact:
Work autonomously across our web products, building high-quality UI with a strong point of view on how it should feel, function, and perform
Own and evolve complex, reusable components within the Aave design system - setting the standard for quality and consistency
Set the bar for frontend performance, from data loading, fetching and caching patterns through to server rendering and streaming
Bring product-level thinking to everything you work on - understanding user needs, business context, and technical constraints, whilst balancing them well
Collaborate with our talented designers, engineers, and product leads to bring clarity to ambiguous problems
Help raise the bar for the team through the quality of your work and the way you approach problems
Let's connect if you have:
Strong proficiency in React, TypeScript, CSS and system design and architecture
Deep experience with frontend performance engineering - measuring it, diagnosing it, and fixing it
Strong command of Next.js patterns for data loading, fetching and caching, and experience handling server rendering and streaming data to the frontend
Deep experience with component-driven design systems and component design patterns, and building for consistency at scale
The product sense to work without a detailed brief - you can identify what needs to be solved, not just how to solve it
A demonstrated ability to take complex UX problems - information-dense interfaces, multi-step flows, edge cases - and make them feel resolved and clear
Nice to haves:
An understanding of backend data handling
A feel for animation best practices when data is updating, and how that plays out in re-renders across a UI
Curiosity about web3 and DeFi is a plus; you don't need to be an expert, but genuine interest in the space goes a long way
Curiosity about AI and its use in product engineering and daily workflows
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
О компании
Международная компания развивает экосистему премиальных финансовых и lifestyle-сервисов для состоятельных частных клиентов и предпринимателей.
Задачи:
— Поиск и привлечение B2B/B2B2C партнёров
— Формирование pipeline и выход на decision makers
— Cold outreach через LinkedIn, email, звонки и networking
— Проведение встреч и презентаций
— Согласование коммерческих условий
— Ведение переговоров до запуска партнёрства
— Развитие действующих партнёров и увеличение referrals
— Контроль KPI партнёрского канала
— Участие в бизнес-мероприятиях на Кипре
Требования:
— От 3 лет опыта в B2B sales, business development, partnerships или account management
— Опыт cold outreach и самостоятельного привлечения партнёров
— Сильные переговорные навыки и опыт общения с C-level
— Умение вести полный цикл сделки
— Свободный русский и английский
— Проживание на Кипре
— Готовность к офлайн-встречам и networking
— Самостоятельность и ориентация на результат
Будет плюсом: network на Кипре, опыт в fintech, banking, investments, corporate или premium services, работа с HNW/UHNW клиентами, греческий язык.
Условия:
— €2 500 net / месяц + % с каждой сделки
— Комиссия по отдельной сделке может составлять €4 000–5 000 (очень высокий средний чек)
— Полная занятость
— Офис + активная выездная работа
— Частичная удалённая работа по согласованию
— Водительские права
— Испытательный срок — 3 месяца
О компании
Международная компания развивает экосистему премиальных финансовых и lifestyle-сервисов для состоятельных частных клиентов и предпринимателей.
О роли
Ищем B2B Partnerships Manager для развития партнёрского канала на Кипре.
Задача — находить компании и профессиональных партнёров с релевантной аудиторией, договариваться о сотрудничестве и развивать referral-канал привлечения клиентов.
Обязанности
— Поиск и привлечение B2B/B2B2C партнёров
— Формирование pipeline и выход на decision makers
— Cold outreach через LinkedIn, email, звонки и networking
— Проведение встреч и презентаций
— Согласование коммерческих условий
— Ведение переговоров до запуска партнёрства
— Развитие действующих партнёров и увеличение referrals
— Контроль KPI партнёрского канала
— Участие в бизнес-мероприятиях на Кипре
С кем предстоит работать
Юридические, консалтинговые, corporate services, accounting, tax, real estate, relocation, family office, financial advisory и другие компании, работающие с состоятельными клиентами и международными предпринимателями.
Требования
— От 3 лет опыта в B2B sales, business development, partnerships или account management
— Опыт cold outreach и самостоятельного привлечения партнёров
— Сильные переговорные навыки и опыт общения с C-level
— Умение вести полный цикл сделки
— Свободный русский и английский
— Проживание на Кипре
— Готовность к офлайн-встречам и networking
— Самостоятельность и ориентация на результат
Будет плюсом: network на Кипре, опыт в fintech, banking, investments, corporate или premium services, работа с HNW/UHNW клиентами, греческий язык.
Успех в роли
Активный pipeline и партнёрства, которые стабильно приводят новых клиентов и revenue.
Условия
— €2 500 net / месяц + % с каждой сделки
— Комиссия по отдельной сделке может составлять €4 000–5 000
— Полная занятость
— Офис + активная выездная работа
— Частичная удалённая работа по согласованию
— Водительские права
— Испытательный срок — 3 месяца
ОБЗОР ПОЗИЦИИ И ПРОДУКТА
Разработка и поддержка серверной части платформы цифрового ипотечного брокера. Проект создается «с нуля» на современном стеке без легаси.
СТЕК ТЕХНОЛОГИЙ
C# / .NET, ASP.NET Core, Entity Framework Core, PostgreSQL, JWT, паттерны проектирования (Repository, Service Layer, DI).
ЧЕМ ПРЕДСТОИТ ЗАНИМАТЬСЯ
• Разработка и поддержка REST API на ASP.NET Core;
• Работа с базой данных PostgreSQL через Entity Framework Core;
• Интеграция с внешними сервисами (банки, ЭЦП, госсервисы, SMS, хранилище файлов);
• Реализация фоновых задач через Hangfire;
• Поддержка реального времени через SignalR;
• Написание юнит-тестов (NUnit, Moq);
• Участие в code review.
ТРЕБОВАНИЯ К КАНДИДАТУ
• От 1 до 3 лет коммерческого опыта разработки на C# / .NET;
• Уверенное владение C# / .NET и разработка REST API на ASP.NET Core;
• Проектирование реляционных баз данных (PostgreSQL), работа с ORM (Entity Framework Core);
• Понимание принципов REST и HTTP;
• Опыт реализации аутентификации и авторизации (JWT);
• Опыт использования AI-инструментов для разработки (Claude, ChatGPT, GitHub Copilot);
• Навык чтения чужого кода, работы в команде и соблюдение стандартов качества кода.
БУДЕТ ПЛЮСОМ
• Опыт работы с SignalR (WebSocket), Hangfire (или аналоги);
• Опыт интеграции с внешними HTTP-сервисами (IHttpClientFactory, Polly);
• Знание FluentValidation, OpenAPI / Swagger;
• Опыт работы с MinIO или S3-совместимыми хранилищами;
• Понимание Docker, основ контейнеризации и Kubernetes;
• Опыт работы с CI/CD пайплайнами (GitLab CI).
УСЛОВИЯ
• Офлайн работа в офисе (стабильность крупной группы компаний при динамике продуктовой разработки);
• Возможность влиять на архитектуру;
• Культура качественного кода: юнит-тестирование, code review;
• Работа над продуктом с реальным влиянием на бизнес и клиентов.
Location: Australia; Sydney, New South Wales, Australia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a
Commercial Director
to lead the next phase of OKX's growth in the Australian market.
This is a critical leadership role responsible for building and executing our commercial strategy to
increase market presence, market share, trading volumes and revenue in Australia
.
You will own the commercial growth agenda end-to-end - identifying where and how we win, translating market and customer insights into actionable strategies, developing new growth channels and strategic partnerships, and leading go-to-market initiatives that accelerate customer acquisition, engagement and trading activity.
As part of a global exchange operating in a fast-evolving industry, you will also play an important role in connecting our global capabilities with the needs and opportunities of the Australian market. You will work closely with local and global Product, Marketing, Growth, Operations, Legal & Compliance to ensure our commercial priorities translate into strong execution.
This is a
builder role
. We are looking for someone who can operate strategically while remaining execution-oriented - someone comfortable creating the commercial playbook, opening doors, testing new growth opportunities and building the capabilities and team required to scale them.
What You’ll Be Doing
Own the Australian Commercial Strategy
Develop and execute the commercial strategy and roadmap for Australia, with clear accountability for
market share, active customers, trading volume, revenue and brand recognition
.
Identify the highest-impact growth opportunities across customer segments, products, channels and partnerships. Provide strong local market and customer insights.
Establish clear commercial priorities, KPIs and operating rhythms, continuously reviewing performance and reallocating resources toward the highest-impact opportunities.
Build the Growth Engine
Develop and execute strategies to accelerate customer acquisition, activation, engagement, retention and trading activity.
Identify opportunities to strengthen OKX's positioning and competitive differences in Australia.
Build scalable commercial models and growth channels rather than relying solely on short-term campaigns or individual relationships.
Work closely with Marketing, Product and Growth teams to improve customer journeys, propositions and conversion across the funnel.
Lead Go-to-Market Strategy & Execution
Own the commercial GTM strategy for major products, services and market initiatives in Australia.
Develop compelling local value propositions and determine the right customer segments, channels, partnerships and activation strategies.
Work cross-functionally with Product, Marketing, Compliance, Operations and Customer Support to translate GTM strategies into executable plans.
Develop
Strategic Partnerships
& Distribution
Identify, evaluate and structure strategic partnerships that can materially accelerate OKX's growth and market presence in Australia.
Explore new distribution channels and ecosystem opportunities that extend OKX's reach beyond traditional crypto acquisition channels.
Navigate a Global and Regulated Environment
Partner closely with Compliance, Legal and Risk teams to ensure commercial strategies and market initiatives are developed within applicable regulatory requirements.
What We Look For In You
10+ years of experience across commercial strategy, business development, growth, partnerships or related roles, with meaningful leadership responsibility.
Strong track record of building or materially scaling a business, market or commercial function, ideally within crypto, fintech, trading, brokerage, financial services or another highly competitive digital and regulated business.
Demonstrated ability to drive measurable commercial outcomes including
market share, active customers, trading volume, revenue and brand recognition
.
Strong understanding of the Australian market, with the ability to identify local customer behaviours, competitive dynamics and growth opportunities.
Strong commercial judgement with the ability to move between strategy and hands-on execution.
Proven experience developing GTM strategies and translating them into successful market execution.
Demonstrated ability to originate, structure and negotiate strategic partnerships and commercial arrangements.
Strong analytical capabilities and comfort using data to diagnose performance, prioritise opportunities and make commercial decisions.
Excellent communication, negotiation and stakeholder-management skills, including the ability to influence senior stakeholders in a global matrix organisation.
Comfortable operating in an entrepreneurial, fast-moving environment where priorities evolve quickly and leaders are expected to build rather than simply manage.
Genuine interest in blockchain technology, digital assets and the evolution of financial markets.
Nice-To-Haves
Experience at a crypto exchange or platform. Strong understanding of crypto trading products, customer segments and market structure.
Experience in trading, brokerage, derivatives, fintech or other transaction-driven businesses where commercial success is measured through customer trading activity and AUM.
Existing relationships across Australia's crypto, fintech, institutional, payments or broader financial-services ecosystem.
Experience working across global and cross-cultural teams, particularly within an international technology or financial-services organisation.
Familiarity with Australia's regulatory environment for digital assets and financial services.
Degree in Business, Finance, Economics or a related discipline.
What Success Looks Like
Success in this role means building a sustainable commercial engine for OKX Australia.
You will have established a clear strategy for where and how OKX wins in the Australian market, built the team and partnerships required to execute against it, strengthened our local market presence, and created measurable improvement across market share, active customers, trading volume, revenue and brand recognition.
You will have created a sustainable, commercial operating model that combines the scale and capabilities of a global exchange with strong local market execution.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States (US)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Lead global finance operations. Accounting and reporting, month end close, financial controls, regulatory reporting, local audit, and regulatory reporting all sit under you. You'll lead a team of 30+ professionals across 15 countries and be accountable for the quality, timeliness, and defensibility of everything that comes out of it.
Partner with the regional C-suite on what's next. Business strategy, exchange listings, infrastructure investment, and M&A — you'll be in the room, and you'll be the one putting numbers behind the options. Capital planning and investor relations sit with you, as do external partnerships that carry a financial dimension.
Price the decisions before they're made. New products, new markets, new licenses. Each one gets a financial evaluation from your team — unit economics, capital requirements, tax and regulatory cost, downside cases. Leadership should be able to trust that analysis without re-running it.
Tighten controls and risk frameworks across crypto and fiat. This is the part most finance leaders haven't done before. Internal controls, SOX readiness, audit, and global regulatory obligations have to work across digital-asset custody and movement as well as conventional banking flows. You'll build the frameworks that hold up in both worlds.
Own external relationships. Regulators, banking partners, payment providers. These relationships determine what the business can and can't do in a given market, and they need a senior finance voice who regulators and bank credit committees take seriously.
Standardize the plumbing. Global finance policies, a single reporting architecture, consistent close and consolidation processes.
Sit on leadership committees at both the global and local entity level, including boards and governance bodies where a licensed entity requires it.
Maintain up-to-date knowledge of regional financial regulations and cryptocurrency market developments.
What We Look For In You
Degree in Finance, Accounting, Economics, or a related field
Deep technical foundation in IFRS and US GAAP. CPA, ACCA, CA or equivalent certifcation
15+ years of progressive financial leadership experience, preferably in a cryptocurrency exchange, fintech, or financial services company.
Strong understanding of cryptocurrency markets, blockchain technology, and digital asset accounting.
Expertise in financial regulations of various global jurisdictions (e.g., NYDFS, MAS, VARA, MiCA, FCA).
Proven experience with financial systems (e.g., Oracle NetSuite) and automation tools.
Strong analytical, strategic, and leadership skills with the ability to influence at all levels.
Excellent communication skills and ability to operate in a fast-paced, dynamic environment.
Experience managing multi-currency operations and intercompany transactions.
Ability to lead and develop teams in multiple jurisdictions and work across different time zones.
Nice to Have Have
MBA or equivalent
Bonus points if you have previously worked at a crypto exchange!
Passionate about blockchain technology and the crypto space
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $300,533 - $360,639
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Your Purpose
At Bitso, the Software Engineer on the Nexus Squad owns the reliability, scalability, and evolution of our mission-critical pay-in and pay-out systems, the financial backbone that moves billions of dollars worldwide.
You will design and deliver event-driven, high-throughput solutions that ensure every pay-in and pay-out is fast, accurate, and resilient.
Working closely with product, infrastructure, and compliance stakeholders, you will shape the technical direction of a domain where the bar for quality is exceptionally high, resilience is built through continuous learning, and every millisecond of performance matters — for the millions of retail users and the businesses that rely on Bitso to power their financial operations.
Reports To
This role reports to the Nexus Engineering Manager.
Who You Are
You are experienced in Java backend development, with a proven track record of shipping production systems at scale.
You are familiar with event-driven architecture patterns (event sourcing, CQRS, sagas) and have hands-on experience operating Apache Kafka in high-throughput, real-money environments.
You have designed and implemented distributed, fault-tolerant microservices that handle financial or similarly critical transactional data.
You have solid experience with relational databases (PostgreSQL preferred), including schema design, migrations, and query optimization.
You are comfortable with cloud-native infrastructure (AWS, GCP, or equivalent), containerization (Docker, Kubernetes), and CI/CD pipelines.
You communicate complex technical concepts clearly in English, written and spoken, to engineering peers, product managers, and senior leadership.
You work with a high degree of autonomy and ownership — you identify problems, propose solutions, and see them through to production.
You are familiar with AI-assisted development flow and tools (Cursor, Claude, CodeRabbit).
You have a strong sense of urgency and are comfortable operating in a fast-paced, high-stakes fintech environment.
Financial Domain (nice to have):
Familiarity with payment rails, reconciliation or idempotent transaction processing in financial systems is a strong plus.
What You Will Do
Own pay-in and pay-out systems: design, build, and maintain the core infrastructure that processes financial transactions and moves billions of dollars worldwide.
Architect event-driven solutions: design Kafka-based pipelines and workflows that guarantee correctness, ordering, and resilience at scale.
Drive technical decisions: lead architecture discussions, define and use patterns, and set standards for the pay-in and pay-out domain in collaboration with the Nexus team.
Deliver high-quality code: write clean, well-tested, high-performance Java code and champion engineering best practices through code reviews.
Embrace AI-assisted development: leverage tools like Cursor, Claude, and CodeRabbit as part of your everyday workflow, contribute to skills and guardrails development, and apply Spec-Driven Development (SDD) practices to ensure solutions are well-defined, reviewable, and aligned before implementation begins.
Ensure system reliability: proactively monitor, debug, and resolve production incidents with a focus on root-cause analysis and lasting fixes.
Collaborate cross-functionally: partner with Product, Compliance, and Finance stakeholders to translate complex business requirements into sound technical solutions.
Mentor and uplift: share knowledge with fellow engineers, contribute to internal tech talks, and foster a culture of continuous improvement within the squad.
Improve observability: instrument services with comprehensive metrics, logs, and traces to enable rapid diagnosis and confident deployments.
Research
in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.
Location: Mexico City, Cuauhtémoc, Mexico
Your Purpose
We're looking for a resourceful, analytical, and execution-obsessed B2B Growth Marketing Specialist to become the operational backbone of our marketing team. This is a hybrid role that spans demand generation, event operations, campaign execution, and marketing ops, all with a relentless focus on pipeline growth and efficiency.
You'll own programs end-to-end: from building the strategy and managing vendor relationships to tracking budgets, analyzing results, and iterating fast. Events are an important part of the mix, but so are ABM plays, content-driven lead gen, partner marketing, and everything in between.
We need someone who doesn't wait for instructions. You see a gap, you fill it. You use AI tools daily to multiply your output. You're as comfortable building a campaign report in HubSpot as you are negotiating a venue contract or writing a landing page brief. If you thrive in fast-paced, "do more with less" environments, this role is for you.
Reports To
Senior Marketing Manager for Bitso Business -
Ingrid Carraro
Who You Are
4+ years of experience
in B2B marketing, ideally in roles that combined demand gen, events, and marketing ops.
A genuine
growth mindset
— you're metrics-driven, experiment-happy, and always looking for the next lever to pull.
Solid experience
managing events and marketing budgets
, vendor contracts, and multi-vendor logistics.
Hands-on proficiency with
HubSpot (Marketing Hub & CRM).
Strong analytical skills
: you're comfortable in spreadsheets, dashboards, and data. You make decisions with numbers, not gut feeling.
Heavy, daily user of AI tools:
you already use AI to write, analyze, automate, and create. This is non-negotiable.
Exceptional
organizational skills:
you manage multiple projects, deadlines, and stakeholders without dropping balls.
Excellent written and verbal communication in
English and Spanish.
Based in
Mexico City
with availability for occasional travel.
Nice-to-Have
Experience in fintech, financial services, or enterprise SaaS B2B environments.
Familiarity with ABM platforms (Demandbase, 6sense, HubSpot ABM).
Experience with paid media management (Google Ads, LinkedIn Ads, Meta).
Knowledge of SEO/SEM fundamentals and content marketing strategy.
Experience with analytics and BI tools (Google Analytics, Looker, Tableau).
Experience with event platforms (Whova, Cvent, others).
What You Will Do
Event Marketing & Field Programs
Manage the end-to-end logistics of B2B marketing events: trade shows, hosted dinners, executive roundtables, webinars, virtual summits, and partner activations.
Source, negotiate, and manage external vendors (venues, A/V, catering, booth production, swag, event platforms) and own all related contracts and payments.
Build pre-event, during-event, and post-event engagement strategies to maximize pipeline impact from every event dollar spent.
Capture and repurpose event content (recordings, insights, testimonials) into downstream marketing assets.
Budget, Vendor & Project Management
Own and manage marketing budgets across events and campaigns: forecasting, PO tracking, invoice reconciliation, and ROI reporting.
Manage multiple vendor and agency relationships simultaneously, ensuring deliverables are on time, on budget, and on brand.
Maintain rigorous project management practices across all workstreams — timelines, briefs, status updates, and stakeholder alignment.
Marketing Operations & Analytics
Be able to manage workflows, lead scoring, email automation, campaign attribution, list segmentation, and reporting dashboards on HubSpot.
Ensure data hygiene across the CRM: proper UTM tagging, lead source tracking, duplicate management, and lifecycle stage accuracy.
Build and maintain performance dashboards that give leadership clear visibility into marketing's impact on pipeline and revenue.
Analyze campaign and channel performance to deliver actionable insights and recommendations to the team.
AI-Powered Productivity & Automation
Use AI tools (Claude, ChatGPT, Midjourney, Jasper, Notion AI, etc.) daily across the workflow — content drafting, data analysis, creative production, vendor research, reporting, and process automation.
Identify and implement automation opportunities to eliminate manual, repetitive work across marketing operations.
Stay on top of emerging AI-powered martech tools and proactively bring recommendations to the team.
Be a force multiplier — consistently deliver the output of a much larger team by working smarter with technology.
Content & Creative Collaboration
Collaborate with content and design teams (or lead directly when needed) to produce campaign assets: landing pages, emails, social content, one-pagers, presentations, and sales enablement materials.
Write clear, compelling briefs for creative and content requests, ensuring alignment with campaign goals and brand standards.
Support thought leadership efforts by coordinating webinar content, blog topics, and industry POV pieces with subject-matter experts
Cross-Functional Alignment
Work closely with Sales to ensure marketing programs/events are aligned with pipeline goals, territory plans, and target account lists.
Partner with Product Marketing to translate product narratives into demand gen campaigns and event messaging.
Provide regular performance updates and strategic recommendations to leadership.
Research
in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.
Location: Bulgaria; Georgia; Romania; Slovakia; Slovenia; North Macedonia
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We’re looking for a skilled CMS Developer with strong Shopify experience to join a growing team and build, maintain, and optimize high-performing eCommerce websites.
This is an ideal opportunity for a developer who is confident working within the Shopify ecosystem and can turn designs and business requirements into responsive, polished, and conversion-focused online experiences.
You’ll work across Shopify theme development, CMS management, integrations, performance optimization, and ongoing website improvements while collaborating with designers, marketers, and other stakeholders.
Key Responsibilities
Develop, customize, and maintain Shopify websites and storefronts
Build and modify custom Shopify themes using Liquid, HTML, CSS, and JavaScript
Translate Figma or other design files into responsive, pixel-accurate web pages
Create and customize Shopify sections, templates, blocks, and reusable components
Configure products, collections, navigation, metafields, and other Shopify CMS content
Install, configure, and troubleshoot Shopify apps and third-party integrations
Improve website speed, mobile responsiveness, accessibility, and overall performance
Identify and resolve front-end, theme, and CMS-related bugs
Implement landing pages and website updates for marketing and eCommerce campaigns
Ensure websites follow SEO and technical best practices
Test changes across browsers, devices, and screen sizes before deployment
Collaborate with designers, marketers, and internal stakeholders to deliver website improvements
Maintain clean, scalable, and well-documented code
Requirements
Proven professional experience as a Shopify Developer, CMS Developer, Front-End Developer, or eCommerce Developer
Strong hands-on experience with Shopify and Shopify theme development
Proficiency in Shopify Liquid
Strong knowledge of HTML5, CSS3, and JavaScript
Experience building responsive and mobile-first websites
Ability to customize existing Shopify themes beyond basic page-builder functionality
Experience working with Shopify apps, APIs, and third-party integrations
Understanding of website performance optimization and technical SEO
Experience translating designs from Figma into functional web pages
Strong attention to detail and ability to produce polished, accurate implementations
Excellent troubleshooting and problem-solving skills
Strong written and verbal English communication skills
Ability to work independently in a fully remote environment and manage multiple priorities
Nice to Have
Experience with Shopify Plus
Knowledge of Shopify Functions, Storefront API, or custom app integrations
Experience with Git and version control
Familiarity with CRO and eCommerce conversion best practices
Experience working with international eCommerce brands or digital agencies
Familiarity with other CMS platforms such as WordPress or Webflow
Benefits
💰 Competitive compensation based on experience and qualifications.
🌎 Fully remote opportunity with an international company.
💻 Work on meaningful WordPress development projects with real ownership and impact.
🚀 Join a collaborative, high-performing team with opportunities to grow your technical expertise.
📈 Long-term career growth and professional development opportunities.
Location: South Africa; Pakistan; Philippines; Botswana; India; Sri Lanka
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Summary
We’re looking for an experienced, highly driven Business Development Representative (BDR) who thrives in a fast-paced, high-volume outbound sales environment.
This is a phone-heavy role, and cold calling will be a core part of your day. You’ll be expected to confidently complete 80+ cold calls per day, engage decision-makers, qualify opportunities, overcome objections, and book high-quality meetings for the sales team.
If you have strong outbound sales experience, are comfortable spending a significant portion of your day on the phone, and know how to turn cold conversations into qualified opportunities, we want to hear from you.
Experience conducting client-facing sales demos or product demonstrations is a strong bonus.
Key Responsibilities
Make 80+ outbound cold calls every day to prospective customers.
Prospect and engage potential clients through phone, email, LinkedIn, and other outbound channels.
Identify and qualify decision-makers based on defined target customer criteria.
Generate qualified sales opportunities and consistently book meetings for the sales team.
Confidently handle objections, gatekeepers, and cold prospects.
Maintain a strong understanding of the company's offering and communicate its value clearly.
Conduct discovery conversations to understand prospects' needs, challenges, and buying potential.
Maintain accurate prospecting activity, notes, follow-ups, and pipeline data within the CRM.
Consistently work toward individual and team KPIs, including call volume, conversations, meetings booked, and qualified opportunities.
Collaborate closely with Account Executives and other sales team members to improve messaging and conversion rates.
Where applicable, support or conduct client-facing product demos and sales presentations.
Requirements
3–4+ years of experience in Business Development, Sales Development, outbound sales, or a similar B2B sales role.
Proven high-volume cold-calling experience is essential.
Demonstrated ability to consistently complete 80+ outbound calls per day.
Strong telephone presence with excellent verbal communication and active listening skills.
Proven experience generating leads and booking qualified sales meetings.
Strong objection-handling, qualification, and follow-up skills.
Comfortable working toward ambitious activity and performance targets.
Experience using CRM and sales prospecting tools.
Excellent written and spoken English.
Highly organized, self-motivated, resilient, and comfortable working independently in a remote environment.
Experience conducting sales demos or client-facing product demonstrations is a bonus.
Benefits
💰 Competitive base salary and uncapped commission structure
🚀 Accelerated career growth and pathing into senior sales roles
🎯 Performance-based incentives and spot bonuses
🤝 A high-performance, collaborative team culture
ГибридheadOptional offices and relocation support
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
