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Location: Megalopoli, Arcadia, About the company: KIEFER is building Greece's integrated AI ecosystem. From renewable energy infrastructure and AI systems to robotics and enterprise applications, we connect the technologies that power Europe's intelligent future. Founded in 2014, KIEFER has delivered 600MW+ of energy projects and is now developing sovereign AI infrastructure, enterprise AI products and physical AI systems for Greece and Southeast Europe. About the Role: We are seeking a seasoned Mechanical or Electrical Engineer to lead the operations of our new data center. As the Data Center Operations Manager, you will be responsible for the complete physical infrastructure of the facility, ensuring 24/7 uptime, safety, and efficiency. This is a hands-on leadership role for an engineer who thrives in mission-critical environments. You will be the ultimate owner of the site's mechanical, cooling, and electrical systems, leading a team of on-site technicians and defining the operational standards that will ensure our success. What you will do: - Take full ownership of the data center's physical infrastructure, including all mechanical, electrical, and cooling systems. - Lead and coordinate a team of on-site technicians, managing 24/7 shift operations and ensuring a culture of safety and precision. - Develop and implement operational procedures, maintenance plans, and incident response protocols (MOPs, SOPs, EOPs). - Oversee the performance and capacity of all critical systems, using data to make informed decisions and prevent downtime. - Serve as the lead incident commander during facility emergencies, guiding the team to a swift and effective resolution. - Manage relationships with vendors, contractors, and local utilities. What you will need: - A degree in Mechanical Engineering or Electrical Engineering. - 7+ years of hands-on experience in a mission-critical operational environment such as a power plant, industrial facility, marine vessel (engine room), or large-scale manufacturing. - Deep expertise in either industrial cooling systems (chillers, pumps, piping) OR high-availability electrical distribution (UPS, generators, switchgear). - A proven track record of leading technical teams and managing 24/7 operations. - Strong problem-solving skills and the ability to remain calm and effective under pressure. - Fluency in Greek and English (professional proficiency preferred but not mandatory). What is there for you - A unique opportunity to transition your engineering skills into the high-growth AI infrastructure industry. - The chance to build and lead operations for a new, state-of-the-art facility from day one. - A stable, long-term leadership position based in Megalopoli. - A competitive compensation package and the opportunity for significant career growth.
Location: Remote (USA) Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world — one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs. We're a team of fiercely driven individuals committed to making healthcare more sustainable — and we're looking for passionate people to help us get there. For more information, visit arcadia.io. Arcadia helps healthcare and life sciences organizations deliver measurable results. We unify fragmented data across the healthcare ecosystem so payers, providers, ACOs, and life sciences companies can make confident decisions grounded in trustworthy intelligence. Our platform supports more than 200 organizations and 40 million attributed lives across value-based care, risk adjustment, population health, and life sciences programs. Why This Role Is Important to Arcadia Arcadia's commercial team depends on consistent process, clean pipeline data, and forecasts to help manage and grow the business. As a fast-growing company, we need to scale our infrastructure, systems and operating model to one that aligns to the pace of the growth. This role owns the systems, tools, and cadences that make pipeline reviews, forecasting, and reporting consistent and accurate across the entire commercial team. Part of the initial mandate is understanding the current ecosystem of tools and technology that support commercial and revenue operations today, and making recommendations on the optimal tech stack for the function going forward — one that is AI native. This person will be the accountable owner of that stack and roadmap, partnering closely with Product and Tech to build the AI-native operating system rather than building it in isolation. This person will run point on sales operations and the forecasting cadence, and will build the AI-powered operating layer (dashboards, briefings, and workflow tools) that gives the entire commercial organization — not just its leadership — real-time visibility and leverage. This is role is for someone who is execution oriented. You'll work in the tools yourself — not just direct others to — while also setting the strategy, systems, and rigor that let Sales, Marketing, Customer Success, Legal, and Finance move as one aligned, predictable engine. What You'll Be Doing Own the revenue operating system, designing and scaling the processes, metrics, and infrastructure that drive consistent, predictable performance across the business Partner with Systems Engineering to drive end-to-end improvements and scalability in Salesforce, including structure, data hygiene, workflow automation, and adoption across the sales org Evaluate the current ecosystem of tools and technology supporting commercial and revenue operations, and make recommendations on the optimal, AI-native tech stack for the function Serve as the accountable owner of that tech stack and roadmap, partnering closely with Product and Tech to build the AI-native operating system rather than building it in isolation Own pricing strategy, SKUs, and the end-to-end quote-to-cash process, ensuring pricing structures and deal execution are clean, consistent, and scalable Own the forecasting cadence and develop robust, repeatable forecasting models (pipeline, bookings, ARR) that improve accuracy and predictability Build the AI-powered operating layer — automated briefings, pipeline intelligence, meeting prep, and reporting dashboards — that gives the commercial organization real-time visibility Establish and maintain a unified KPI framework, ensuring alignment on definitions, visibility, and accountability across the funnel Act as connective tissue across live opportunities, coordinating Marketing, Finance, the RFP team, Value Enablement, and Sales Engineering so they're effectively leveraged Partner with Sales, Marketing, Customer Success, and Finance leadership to align execution with company goals and financial plans Analyze pipeline health, conversion rates, and sales efficiency to identify opportunities and drive improvements Design and manage sales compensation and incentive plans that align with business objectives and drive desired behaviors across GTM teams What Success Looks Like In 3 months Build a deep understanding of Arcadia's GTM model, revenue streams, and key SaaS metrics (ARR, NDR, GDR, pipeline coverage, win rates, sales cycle) Assess current RevOps infrastructure, CRM configuration, reporting, and forecasting methodologies Map the current ecosystem of tools and technology supporting commercial and revenue operations, and begin forming a point of view on the optimal, AI-native tech stack Establish trust across Sales, Marketing, Customer Success, and Finance leadership In 6 months Own the CRM and forecasting cadence end-to-end, with a unified KPI framework giving clear visibility into pipeline health, revenue performance, and GTM efficiency Ship the first version of the AI-powered operating layer (automated briefings, dashboards, and reporting tools) that reduces manual reporting burden for commercial leadership Improve forecast accuracy through enhanced pipeline modeling and data-driven insights In 12 months Operate a scalable revenue operating system — process, CRM, forecasting, and AI tooling — that enables predictable growth and aligns planning across GTM and Finance Deliver consistent, high-confidence forecasts and actionable insights that directly inform the executive team's decisions Improve key performance metrics (e.g., pipeline coverage, conversion rates, sales productivity, retention) through data-driven optimizatio What You'll Bring The Role, Done Before You have held this exact role — Head/Director of Revenue Operations or equivalent — at a company of similar growth stage, and can point to what you built and owned. Growth-Stage Fluency Track record of operating at growth-stage speed and ambiguity — scrappy, resourceful, and comfortable building infrastructure from scratch rather than administering something already built. Candidates whose experience is exclusively at large, mature organizations without growth-stage exposure are not a fit for this seat. Deep SaaS Metrics Expertise Strong command of key SaaS metrics including ARR, NDR, GDR, CAC, LTV, pipeline coverage, and sales productivity, and how they connect to business performance. Forecasting & Modeling Rigor Proven ability to build and operationalize forecasting models (e.g., pipeline velocity, ARR forecasting) that improve accuracy and predictability. CRM & Systems Ownership Deep, hands-on experience owning a CRM (Salesforce or equivalent) and the broader GTM tech stack — configuration, data integrity, and workflow design, not just consumption of dashboards. Pricing & Quote-to-Cash Experience Hands-on experience owning pricing strategy, SKU structure, and the quote-to-cash process, ideally in a company that scaled or restructured its pricing model. AI-Forward Comfortable using AI tools to build operational leverage — automating reporting, briefings, and workflows rather than relying solely on headcount to scale. Cross-Functional Leadership Track record of partnering effectively with Sales, Marketing, Customer Success, Finance, and executive leadership to drive alignment and results. Operator Mindset Ability to move between strategy and execution, translating insights into action and driving measurable impact. Would Love for You to Have 8–12+ years of experience across Revenue Operations, Sales Operations, or GTM analytics in a SaaS environment Experience supporting a high-growth SaaS company through key milestones (e.g., post-acquisition integration, scale-up, or M&A) Familiarity with modern BI, AI, and planning tools (e.g., Sigma, Adaptive, Salesforce ecosystem, AI-native reporting/agent tools) and building self-service analytics environments Experience designing and optimizing sales compensation plans at scale What You'll Get The mandate to build a consistent, predictable commercial engine — including its AI-powered tooling — rather than inherit and maintain one A growth path from individual contributor to leading the people and functions that support sales operations as Arcadia scales A mission-driven culture where your work supports better healthcare outcomes Competitive compensation and strong benefits, including Flexible Time Off A collaborative, data-driven environment focused on impact, ownership, and continuous improvement About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager. This role is bonus eligible
Location: Houston, Texas, United States At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost, delivering the highest value to those who need it most. We’re looking for a CX Performance and Enablement Manager to own the systems, data, and quality programs that allow our Houston Member Engagement Center to perform at its best. Reporting to the Director, you will lead Quality Assurance and Workforce Management and hold functional oversight of Operational Improvements, Product, Tools, and AI Champion work for the center. You will make sure the right people are scheduled at the right time, every interaction is measured and coached to a consistent standard, and the center’s tools and processes keep getting better. Our member experience center operates between 8:00am and 8:00pm local time . Coverage planning must support these hours on a rotating basis, including weekend coverage during our peak season: Monday–Friday (April 1 – October 1) Monday–Sunday (October 1 – March 31) As our CX Performance and Enablement Manager, you will: Quality Assurance Lead the QA team, including the QA Lead and QA Analysts, and own the Houston QA program, rubric, and scoring standards. Ensure the team completes the required number of QA evaluations each week and month, with consistent coverage across agents, supervisors, and call types. Run regular calibration sessions with supervisors, trainers, and QA to keep scoring consistent and fair. Report QA results and trends to leadership and partner with supervisors and Learning & Development to turn findings into coaching and training. Workforce Management Own forecasting, scheduling, and real-time management so the center has adequate coverage for every use case, seven days a week. Plan for holidays, peak season, planned and unplanned absences, PTO, and campaign-driven volume, and adjust staffing and schedules proactively. Balance inbound call volume against outbound campaign demand in partnership with the Senior Manager. Measure and improve forecast and coverage accuracy; publish intraday and weekly staffing reports and flag gaps early. Maintain schedule adherence and attendance definitions and reporting (including breaks, lunches, and exceptions) used by supervisors. Functional oversight Operational Improvements: Identify, prioritize, and lead process improvements that reduce handle time, errors, and rework and improve the member and agent experience. Document processes and track the impact of changes. Product: Act as the center’s voice to Product and Engineering. Gather and prioritize agent and member feedback, write requirements, test releases, and communicate product changes to the floor. Tools: Own the center’s toolset, including telephony and CRM, WFM, QA, and reporting tools. Manage configuration, access, vendor and IT relationships, KPI definitions and dashboards, and data accuracy. AI Champion: Lead the center’s use of AI. Identify and pilot use cases, support responsible adoption by agents and supervisors, train the team, measure results, and partner with compliance and IT on governance. Leadership and Partnership Partner with the Director, Senior Manager, supervisors, Learning & Development, and teams outside Member Engagement to translate data into action. Hire, coach, and develop your direct reports and build clear ownership and documentation for each functional area. Success in this role looks like: QA evaluations completed per week and per month WFM accuracy: adequate coverage for all use cases, seven days a week, including holidays, absences, and peak periods Product Prioritization List: Comprehensive and product prioritization list with completed items every quarter and is up to date. AI Enhancement List: AI functionality deployments that show efficiency gains every quarter and up to date list. You should get in touch if: You have 5+ years of experience in a contact center environment, including hands-on experience in quality assurance, workforce management, or operations, and 2+ years leading a team. You have experience with forecasting, scheduling, and real-time management tools, and with QA programs, rubrics, and calibration. You are comfortable owning tools, process improvement, and product feedback, and translating data into clear recommendations. You are curious about AI and have experience introducing new technology to frontline teams. You have excellent analytical, written, and verbal communication skills and work well with senior stakeholders. You have bilingual proficiency in English and Spanish is a plus. Benefits Overview : Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being : We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development : Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-HYBRID Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $107,700 — $140,000 USD
Location: London, United Kingdom; New York, United States Workplace: hybrid TradingView is the world’s largest financial analysis platform with more than 100M users across 180+ countries. We build tools that help traders and investors make informed decisions — from advanced charting and market data to collaboration and publishing features. Our products are used daily by millions of individuals and trusted by companies like Revolut, Binance, and CME Group. We’re continuing to grow and scale our platform, and we’re looking for people who care about product quality, take ownership of their work, and want to build systems used by a global audience. About the role TradingView operates a global market data portfolio across exchanges and data providers worldwide. The complexity of exchange licensing, pricing models and commercial agreements makes market data a significant strategic and commercial function for the business. We are looking for a Senior Director for Market Data to take senior ownership of this function. The core of the role is commercial: shaping how we source and license market data, structuring the right commercial models, and negotiating better outcomes as the business evolves. You will own strategic relationships with exchanges and market data providers, lead major commercial negotiations, shape our licensing strategy and drive the economics of the portfolio. You will work closely with Product, Engineering, Legal and Finance to ensure our market data strategy supports the business as it grows. What you will own Market Data Commercial Strategy Define and execute TradingView's commercial strategy for market data globally. Own strategic relationships with exchanges and data providers. Lead negotiations on pricing, tiers, enterprise agreements, usage models, minimum commitments, waivers and other commercial terms. Challenge existing commercial arrangements and identify opportunities to reduce cost, improve terms and better align commitments with actual business needs. Evaluate opportunities to consolidate overlapping sources, change sourcing models or restructure agreements. Establish a proactive approach to renewals and price reviews, with clear commercial positions prepared well ahead of deadlines. Licensing & Contract Strategy Own the commercial and licensing framework for how TradingView sources, uses and distributes market data. Understand the economics and implications of different licensing models across the portfolio. Advise the business on display and non-display usage, professional and non-professional users, redistribution, derived data and other key licensing concepts. Ensure we have a clear understanding of the rights, obligations and commercial exposure associated with our major agreements. Lead commercial discussions around audits, licensing questions, disputes and contractual changes. Partner with Legal to ensure commercial decisions are supported by a clear understanding of contractual and exchange requirements. Portfolio Economics Build a fact-based view of the economics of the market data portfolio. Identify opportunities created by changes in product usage, customer behaviour, vendor pricing and market structure. Assess the economics of new data sources and commercial proposals before commitments are made. Develop business cases for major sourcing and commercial decisions. Establish the right metrics to measure the commercial performance of the portfolio and the impact of negotiations. Cross-functional leadership Provide senior leadership on market data strategy and commercial decisions across TradingView. Partner with Product and Engineering to understand how market data is consumed and how changes in the product should influence our commercial arrangements. Work on budgeting, forecasting and the financial impact of major commercial decisions. Work with Legal on licensing, contractual interpretation and exchange requirements. Provide clear recommendations to senior leadership on major market data decisions. What we are looking for Significant experience in market data, ideally from an exchange, market data provider, broker, trading platform, investment firm or another financial markets business. A strong track record of negotiating directly with exchanges and market data providers. You have personally led complex commercial negotiations. Deep understanding of market data licensing, exchange policies, pricing structures and commercial models. Strong knowledge of concepts such as display and non-display usage, professional and non-professional users, redistribution, derived data, enterprise licensing and audit or true-up mechanisms. Strong commercial judgement. You can look at a contract, pricing structure, usage and business requirements and determine where there is a genuine opportunity to improve the commercial outcome. Ability to build a credible commercial position from complex information and defend it in negotiations with sophisticated counterparties. Experience managing senior relationships with exchanges and major market data providers. Experience leading and developing specialist teams, with the ability to set direction while working effectively with deep domain experts. Ability to work effectively across commercial, product, technical and legal topics without needing to be the deepest technical expert in every area. Excellent written and spoken English. Useful experience Experience managing a global market data portfolio across multiple exchanges, asset classes and regions. Experience with market data management or inventory platforms such as MDSL, Calero, TRG Screen or similar. Experience with a business that distributes market data to a large user base. Experience using analytics, automation or AI tools to improve commercial analysis and vendor management. Why TradingView TradingView is one of the world's leading financial information platforms, used by millions of people globally. Market data is fundamental to the product and connects directly to the exchanges and providers that underpin the experience we deliver to our users. This is an opportunity to take senior ownership of that ecosystem: shaping how TradingView sources and licenses market data, building strategic relationships with the industry's key counterparties, and materially influencing the commercial economics of the portfolio. Flexible working hours and a hybrid work format (4 days in the office, 1 day remotely) Well-equipped office in London A global, distributed team of 600+ professionals Learning, mentorship, and long-term career growth Private health insurance Performance-based bonuses TradingView Premium access Regular team events and company-wide meetups Join the TradingView team and help us build a product used by millions of traders and investors worldwide. We look forward to hearing from you! TradingView is an equal opportunity employer. We embrace diversity and are dedicated to fostering a diverse and inclusive workplace. Our success is driven by 600+ professionals from 40+ countries who speak nearly 20 languages.
Задачи: — Обработка локальных закупок: полный цикл от получения задачи с описанием и сроками до получения товаров на локации (Европа и США). — Управление существующими поставщиками и расширение базы локальных поставщиков. — Обеспечение кросс-функционального взаимодействия между командами IT/инженерии, закупок, финансов и логистики. — Создание дашбордов и контроль выполнения задач в срок. Требования: — Опыт в IT-закупках или смежной роли с существующей сетью поставщиков IT-оборудования. — Владение английским языком на рабочем уровне. — Сильные аналитические и проблемно-решающие навыки с ориентацией на данные. — Навыки тайм-менеджмента, приоритизации задач и соблюдения сроков. — Хорошие коммуникативные навыки. — Продвинутый опыт работы с Outlook и MS Office. — Желательно понимание Netsuite. Условия: — Медицинская страховка 100% за счет компании для сотрудников и их семей (медицинская, стоматологическая, офтальмологическая). — План 401(k) с компанией, которая может добавить до 4% с немедленным правом собственности. — Оплачиваемый декретный отпуск: 20 недель для основных опекунов, 12 недель для второстепенных. — Компенсация удаленной работы до $85 в месяц на мобильную связь и интернет. — Страхование по инвалидности и жизни за счет компании. — Конкурентная зарплата от $115K до $275K OTE, включая базовую зарплату и бонусы за результат. — Возможность получения акций в виде RSU на определенных уровнях зарплаты. — Гибридный формат работы. Компания предлагает конкурентную зарплату и полный пакет льгот, возможности профессионального роста, динамичную и инновационную рабочую среду с международной командой, работающую над проектами в области AI и ML. Nebius является работодателем с равными возможностями и не допускает дискриминации по любым признакам. Кандидаты должны иметь право на работу в стране подачи заявки и предоставить подтверждение права на трудоустройство.
Location: Athens Workplace: OnSite ROLE HIGHLIGHTS - Title: Planner Satellite Manufacturing - MAITE - Location: Athens, Greece - Department: Global Manufacturing Organisation - Reports to: Director of MAITE - Employment type: Permanent - Workplace model: Office - Employment is subject to applicable security screening (incl. SUPO, where required) - Please note we can only accept applications in English WHY THIS ROLE MATTERS: The mission of this role is to be the single planning point for the whole MAITE (Manufacturing, Assembly, Integration, Test and Execution) organisation in Greece: AIT Engineering, Production, Stock & Logistics, Procurement, Quality, and the Cleanroom & Lab. You will build and own one integrated schedule, from the master schedule down to daily work orders, that turns satellite demand into executable work across all of them. You will work with the global planning team, which sets the master plan and component MRP, and turn it into a detailed, executable plan for the site. Unlike traditional satellite builds, LEO constellations demand industrial-scale throughput, modular design adaptability, and tight integration between production, engineering and supply chain. Much of the value sits in the interfaces: sequencing a calibration campaign or a cleanroom intervention so it does not stop a build, holding a slot for a quality inspection, or flagging a long-lead component early enough for procurement to act. The ideal candidate thrives in ambiguity, works comfortably across departments, and improves the planning tools and workflows they inherit where off-the-shelf solutions fall short. You are the reliable source of truth for the site plan: when the plan and the floor disagree, you know first and say so. WHO WE ARE ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US. The company has more than 1000 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation. YOUR DAY-TO-DAY RESPONSIBILITIES - Build, maintain and optimise a single integrated schedule covering AIT Engineering, Production, Stock & Logistics, Procurement, Quality and the Cleanroom & Lab, from the master schedule down to daily work orders, against technical constraints, material availability, labour and facility capacity. - Translate the master plan and component MRP from the global planning team into a sequenced plan for each department, agreeing dates and capacity with the department owners rather than directing their work. Hold slots for cleanroom interventions, calibration campaigns, quality inspections and rework loops so that planned work lands where it costs least, and keep those slots when priorities move. - Run the daily and weekly planning cadence. Coordinate daily schedules with the site team leads, report actual people availability into the capacity plan, publish status, and raise deviations early and factually rather than sitting on them, then drive them to a decision. - Feed the planning cycle. Keep plan versus actuals, milestone status and people availability current and flowing to the global planning team on cadence, so the plan above the site reflects floor reality. - Produce and maintain the artefacts the organisation runs on: master schedule, critical path analysis, capacity plans, sprints and the visual management boards used in daily meetings. - Integrate new product introduction and engineering changes into the plan, including prototype and qualification builds, without disrupting series production. Keep the plan and work order BOMs aligned with the current approved configuration, coordinating with Configuration Management, who own the governed baseline. - Schedule planned downtime deliberately, including preventive maintenance, instrument calibration campaigns and cleanroom interventions, so that they land where they cost least. - Embed quality hold points, inspection windows and rework loops into the schedule rather than absorbing them as overruns, and flag long-lead and shortage risk to Procurement early enough to act. - Keep planning data in NetSuite, Manufacturo (MES), Jira and Smartsheet in sync with the floor: work orders released and closed on time, no phantom work in progress, no conflicting references, and material, WIP and stock status accurate enough to plan from. - Publish and track the organisation-level planning indicators: on-time delivery, schedule adherence and cycle time. Consolidate and report the department-level measures that explain them, including material availability at kit release, inspection turnaround, equipment availability and calibration compliance. These measures remain owned by the department that produces them. Where one moves against the plan, raise it in the planning cadence with its owner and drive it to a decision. WHAT WE’RE LOOKING FOR MUST HAVES: - 5+ years of experience in production, industrial or operations planning in a technological environment (aerospace, defense, maritime, automotive, semiconductor, medical devices, etc.). - Proven scheduling capability across multiple departments or product lines, building and owning a master schedule fully. - Capacity planning across labour, equipment and facilities, with the judgement to state clearly what cannot be done as well as what can. - Deep understanding of manufacturing processes, supply chain logistics and systems engineering, sufficient to challenge a lead time or a routing. - Comfortable reading technical documentation: bills of materials, routings, work instructions and engineering change notices. - Inventory management experience: tracking materials, work in progress and stock accuracy against plan. - Ability to hold competing departmental priorities in balance and reach a decision without formal authority over the teams involved: influence and reliability over authority, and the instinct to raise a problem early rather than sit on it. - Analytical thinking with a data-driven approach to forecasting, problem-solving and decision-making, using Excel, Power BI or similar. - Adaptability to respond quickly to production changes, delays, or evolving technical requirements. - Hands-on experience with ERP/MRP/MES systems and scheduling tools, including responsibility for planning master data accuracy. We use NetSuite, Manufacturo (MES), Jira and Smartsheet, which are being implemented while in use; experience with equivalent systems is fine. - Experience producing visual management for daily operational meetings, and with project tooling such as Jira, Smartsheet or MS Project. - Strong communication skills in English (written & spoken). NICE TO HAVES: - A satellite, aerospace, or another regulated, low-volume / high-complexity manufacturing setting. - Foundational software development skills, such as Python or scripting, useful for automating planning tasks, integrating data sources, or building internal planning tools. - Exposure to Lean or continuous improvement, S&OP cycles, or APICS/ASCM certification. APPLICATION PROCESS - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview (onsite or virtual), including a Technical Challenge - Leadership & Hiring Team Interview WORKING AT ICEYE At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions. - See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. - A job that matters in a dynamic Earth Observation environment with a scale-up approach - An independent role with a supportive and diverse work environment - Phone subscription with iPhone of choice - Relocation support (flight tickets, accommodation, relocation agency support) - Time for self-development, research, training, conferences, or certification schemes - Inspiring and collaborative offices and silent workspaces that enable you to focus - A wide variety of the best coffee, tea, snacks, and sweets to accompany your daily space mission - Competitive salary contingent on your experience level, negotiated individually OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Amman, Jordan The Business Operations Coordinator provides operational and commercial support throughout the customer lifecycle by coordinating collections, commercial documentation, bank guarantees, performance bonds, invoicing readiness, and customer-related administrative activities. The role works closely with Business Development, Operations, Project Management, Accounting, customers, and banking institutions to ensure efficient execution of commercial processes, timely collections, and compliance with contractual obligations. Responsibilities Monitor customer payment schedules and follow up on outstanding receivables to ensure timely collections. Coordinate with customers regarding invoices, payment status, purchase orders, and payment-related documentation. Collaborate with Accounting to reconcile customer payments and resolve billing discrepancies. Prepare aging reports and escalate collection risks when necessary. Coordinate with Business Development, Operations, Project Managers and Accounting to ensure contractual milestones are achieved and all requirements for invoicing and collections are met. Prepare commercial reports and dashboards covering collections, outstanding receivables, bank guarantees, contractual commitments, and other operational KPIs. Ensure compliance with internal policies, contractual obligations, and company procedures while maintaining a high level of confidentiality. Establish collection action plans for overdue accounts. Investigate reasons for delayed or withheld payments and, accordingly, identify recurring causes of payment delays. Proactively flag discrepancies or delays between contractual milestones, invoicing, and collections to the relevant Project Manager, Accounting contact, or Account Manager before they escalate. Requirements Bachelor's degree in Business Administration, Finance, Accounting, Banking, Economics, or a related field. 1-3 years of relevant experience in business operations, commercial support, finance operations, collections, contract administration, or a similar role. Experience in the software, technology, or fintech industry is preferred. Experience coordinating across cross-functional teams (e.g., project delivery, finance, and sales/account management) in a B2B or project-based environment. Experience in customer collections and accounts receivable processes, purchase orders, and invoicing processes. Experience with commercial contracts, documentation, bank guarantees, and performance bonds. Proficiency in Microsoft Office applications, particularly Excel, with ERP and CRM systems as an advantage. Excellent organizational and coordination skills, with the ability to manage multiple priorities and deadlines. Strong communication, interpersonal, negotiation, and follow-up abilities. High attention to detail and accuracy, combined with strong analytical and reporting skills. Customer-focused with strong problem-solving capabilities. Proficiency in written and verbal communication in the Arabic and English language.
Location: Montgomery Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As an Operations Manager at Via, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience. **This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.** What You’ll Do: Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life Who You Are: Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences Mission driven, motivated by expanding access to transportation and improving how communities move You possess a deep understanding of the unique challenges of fixed-route transit, including managing time-point adherence, breakdown escalations, and the logistical complexities of run scheduling for large-scale operations You are comfortable working around Class B/Class A vehicles and understand the specific safety, maintenance, and maneuvering requirements associated with 35-to-45-foot coach buses You have a proven track record of managing and retaining professional CDL drivers, emphasizing a culture of safety and compliance (DOT/FMCSA) while maintaining high morale in a high-pressure, scheduled environment Able to commute to the Montgomery area 4-5 days a week Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $65,000-$90,000 / per year. We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.
Location: Limassol, Cyprus We are looking for an Payment Systems Manager to join our team. We are looking for someone who independently manages their area of responsibility: they analyze tasks and problems before escalation, propose solutions, actively drive issues forward in interaction with PSPs and internal teams, monitor deadlines and risks, and bring tasks to completion without the need for constant supervision from a manager.Requirements:PSP Management Experience: 1+ years of hands-on experience as a PSP Manager or Officer within the iGaming industry, crucial for navigating complex payment ecosystems and ensuring operational efficiency;Payment Ecosystem Knowledge: Deep understanding of various payment methods, including acquiring, P2P transactions, and cryptocurrency processing, vital for exploring new integrations and optimizing existing solutions;Analytical & Financial Acumen: Strong analytical skills to perform financial reconciliations, review clearing fees, and control liquidity, supported by a university degree in Finance, Business, or Operations Management;Automation & AI Proficiency: Demonstrated ability to leverage automation and AI tools for optimizing routine tasks, generating insights, and improving efficiency and accuracy in PSP operations.Strategic Planning & Prioritization: Proven ability to effectively allocate resources, plan, and prioritize tasks, ensuring timely execution of PSP integrations and operational initiatives;Problem-Solving & Issue Resolution: Excellent capabilities in identifying and resolving complex issues related to PSP operations and payment processing to maintain seamless service delivery.Communication & Collaboration: Fluent in Russian and proficient in English, essential for effective day-to-day communication with PSPs and internal cross-functional teams.Responsibilities:PSP Strategy & Integration: Explore, integrate, and optimize Payment Service Providers (PSPs) and first-person payment methods, ensuring a comprehensive understanding of acquiring and P2P transaction dynamics;Financial Reconciliation & Oversight: Perform precise reconciliation of balances and turnovers across various PSPs and payment methods, along with thorough review and oversight of clearing fees;Liquidity & Balance Management: Control liquidity and manage balances effectively across all payment channels to optimize cash flow and mitigate financial risks;Solution Development & Product Understanding: Identify and develop innovative payment solutions with a deep understanding of the product landscape, aligning them with business needs and market trends;Operational Communication & Relationship Management: Manage day-to-day communication and foster strong relationships with PSPs, ensuring smooth operations and swift resolution of issues;Process Automation & AI Enhancement: Leverage automation and AI tools to streamline routine data processing, enhance reporting workflows, and generate actionable insights for continuous improvement of PSP operations.We offer:High salary (plus performance bonuses and salary revision);Work schedule: Mon-Fri (9h with 1h lunch break), flexible start 8:00-10:00;24-days holiday leave;First line seaview from your office;Corporate English and Greek lessons;GYM and SPA in the office;Corporate meals;Eventful corporate life;Exciting work challenges that allow you to grow to your full potential;Strong team of like minded professionals who will be by your side to accomplish ambitious projects, and to stimulate your professional development and bring experience.
Location: India ABOUT THE ROLE Human Archive (YC W26) is hiring someone to lead our end-to-end data annotation operations. You will work directly with the founder to build and manage a high-performing annotator workforce for robotics data. Your job is to ensure we consistently have the right people, quality, and throughput across multiple projects running simultaneously. This is a highly hands-on role for someone who is excellent with people, metrics, and fast-moving operations. WHAT YOU WILL DO - Recruit, evaluate, and manage high-quality data annotators - Maintain a high bar for annotation quality and workforce performance - Allocate annotators across multiple simultaneous projects - Track daily throughput, quality, attendance, utilisation, and project targets - Build dashboards and operating systems with our engineering team - Identify bottlenecks and improve annotation workflows - Design incentives that help teams consistently meet daily targets - Forecast staffing requirements for upcoming projects - Manage team leads and resolve day-to-day operational issues - Build processes that can scale from hundreds to thousands of annotators WHO WE ARE LOOKING FOR - Extremely good with people and frontline teams - Strong analytical ability and comfort with metrics and dashboards - Excellent at prioritisation and resource allocation - Highly organised and able to manage multiple projects at once - Creative about incentives, hiring, performance, and operations - Clear, direct, and fast communicator - High ownership, energy, urgency, and agency - Comfortable working in a demanding, fast-changing startup environment Experience at companies such as Surge AI, Scale AI, Mercor, Turing, Outlier, Remotasks, or similar workforce and data-operations businesses is a strong advantage. IDEALLY 2+ YOE LOCATION On-site in Bangalore.
Location: East Coast - USA About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You'll join Smartcat's evolving GTM Operations team at a pivotal moment — with the flexibility to work broadly across Sales and Customer Operations, using AI as a core part of how you operate, and the room to shape your focus over time based on business needs and your own strengths. You'll report to the Head of Revenue Operations and have real influence over how the GTM organization runs. MISSION Help build, run, and improve the systems and processes that power Smartcat's go-to-market organization — spanning both pre-sale and post-sale motions — using AI as a core part of how you work to accelerate analysis, automate workflows, and improve decision-making across the customer lifecycle. OUTCOMES Partner with GTM teams to solve operational challenges across the customer lifecycle, from lead management and new-business pipeline through handoffs, renewals, and expansion Use AI, automation, and strong systems thinking to simplify workflows, improve team productivity, and reduce manual work Deliver clear reporting, analysis, and insights that improve forecasting, planning, pipeline visibility, and business decisions Support selected systems, process, or commercial initiatives — such as CRM improvements, Deal Desk, territories, data quality, or GTM tooling — based on current priorities Lead cross-functional projects from problem definition through implementation, documentation, adoption, and continuous improvement Help shape the evolving GTM Operations function while developing deeper expertise in the areas that best align with business needs and your strengths HOW YOU'LL RAMP By Day 30: Learn Smartcat's GTM systems, tech stack, and current operational priorities across pre-sale and post-sale motions Meet with GTM leaders and frontline teams to understand existing operational gaps and pain points Get oriented in the CRM and reporting infrastructure you'll be working within By Day 60: Be actively contributing to at least one focused initiative (e.g., CRM improvement, Deal Desk, territories, or data quality) Start identifying and building AI-assisted workflows to reduce manual work on a specific process Be delivering reporting or analysis that GTM leaders are using in planning or forecasting conversations By Day 90: Be leading a cross-functional project independently, from problem definition through implementation and adoption Have a clear point of view on where you can add the most focused, specialized value going forward Be a trusted operational partner to GTM leaders across at least one full stage of the customer lifecycle WHAT YOU'VE ACCOMPLISHED 4-7+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or Business Operations in a B2B SaaS environment Broad experience across both pre-sale and post-sale motions, with working knowledge of several GTM disciplines such as lead and pipeline management, forecasting, territories, Deal Desk, customer handoffs, renewals, or expansion A track record of succeeding in a hands-on, cross-functional operations role and adapting quickly as priorities change Strong practical fluency with generative AI and automation tools — identifying high-value use cases, building AI-assisted workflows, evaluating outputs critically, and helping others adopt new capabilities responsibly Strong CRM expertise, including workflow automation, lifecycle stages, reporting, data quality, and integrations Strong business intelligence and analytical skills, with the ability to turn complex data into clear insights and recommendations Experience working across a modern GTM technology stack (e.g., Chili Piper, ZoomInfo, DealHub, sales engagement, customer success, territory management, or enablement platforms) — expertise in every category isn't expected A builder mindset and comfort moving between analysis, process design, systems, automation, documentation, and hands-on execution Strong problem-solving, prioritization, communication, and stakeholder-management skills Ability to translate business goals into practical operational solutions and carry work from initial analysis through implementation and adoption Experience implementing AI-enabled workflows, GTM systems, or cross-platform automations is a plus Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: India About Flosum Flosum is the only end-to-end platform purpose-built for Salesforce — trusted by Fortune 1000 enterprises, federal agencies, and high-growth organizations around the world. Our five integrated products — DevOps, Security Orchestration, CodeScan, Backup & Archive, and Data Migrator — give enterprises the confidence to accelerate delivery, simplify compliance, and scale Salesforce with precision. Founded in Silicon Valley and proudly self-funded, Flosum operates on a single guiding principle: your success is our success. We’re not optimizing for investor optics. We move fast, build with conviction, and put our customers at the center of every decision. The result is a 4.97-star rating on the Salesforce AppExchange and a customer roster that includes Cargill, Hilton, Cushman & Wakefield, and some of the largest federal agencies in the country. We serve enterprise IT leaders, Salesforce architects, DevOps teams, compliance officers, and government agencies — anyone whose organization depends on Salesforce operating securely, efficiently, and at scale. The Opportunity Flosum is at an inflection point. We have multiple product lines gaining traction across enterprise and mid-market segments, four active go-to-market motions — outbound sales, inbound/marketing-led, channel/partners, and product-led growth — and a lean, high-performing team that moves with urgency. What we need now is the operating infrastructure to match our ambition. We’re hiring a Director of Revenue Operations to be the architect of our revenue engine: the person who transforms disconnected GTM motions into a single, data-driven, capital-efficient machine. This is a builder role — not a maintainer role. You will design systems that don’t yet exist, enforce standards that currently aren’t enforced, and build the reporting infrastructure that makes every decision at Flosum smarter. This role reports directly to the CEO and is the highest-leverage operations hire we will make. You will touch every dollar of pipeline, every GTM motion, and every customer-facing team. What You’ll Own 1. Data, Reporting & Forecasting — Your Primary Mandate Your first 90 days are about establishing truth. Flosum runs on Salesforce, Marketo, and Gong.io. You will audit each, identify where data integrity breaks down, and rebuild the foundation: Design and own the forecasting architecture: weighted pipeline using actual historical conversion rates, forecast categories (Commit, Best Case, Upside), and a weekly cadence that drives ±10% accuracy within two quarters Build a standardized reporting hierarchy from the CEO’s decision-making needs down to frontline dashboards — eliminating the proliferation of reports nobody trusts Implement Salesforce data governance: mandatory stage-exit criteria, validation rules, controlled picklists, and loss-reason capture on every Closed Lost opportunity Segment reporting and forecasting by GTM motion — PLG self-serve revenue behaves differently from enterprise outbound and must be modeled and tracked separately Build and maintain the unit economics dashboard: CAC by motion, CAC payback period, LTV:CAC ratio, Magic Number, NRR/GRR, and S&M efficiency trends 2. Marketing Performance & Marketo Operations You don’t run campaigns — you govern the infrastructure that makes marketing measurable and accountable: Own the full lead lifecycle in Marketo: definitions, entry/exit criteria, and scoring model governance (with separate demographic and behavioral scores calibrated monthly against SQL conversion rates) Own Marketo-Salesforce sync governance: field mapping audits, sync log review, and API consumption monitoring Own multi-touch attribution: first-touch, last-touch, and influence models consistently applied across all four GTM motions Build and enforce speed-to-lead SLAs and SAL acceptance standards; build recycle plays for disqualified leads Monitor and report marketing funnel performance — lead volume, MQL-to-SQL conversion, channel efficiency, and marketing-sourced vs. marketing-influenced pipeline — and escalate anomalies before they show up in quarterly misses 3. Sales Process Governance You are the steward of how Flosum’s revenue actually gets created — not a gatekeeper, but the person who builds the standards: Design and enforce stage definitions with mandatory exit criteria; build deal desk processes for non-standard pricing and terms Own territory design, quota allocation methodology, and annual capacity planning — including ramp rates, hiring timelines, and coverage ratio targets by segment Run the weekly pipeline review cadence with sales leadership: stage conversion anomalies, stale deals, and forecast accuracy Design compensation plans that drive the right behaviors across all four GTM motions — with clear rules of engagement for multi-touch deals where outbound, inbound, PLG, and partner motions converge on the same account 4. Enablement Execution Through Gong.io At Flosum, enablement has historically been about delivery — training sessions, playbooks, messaging. You will own the other half: measurement and execution. After any messaging launch or methodology change, you will: Create Gong AI Trackers for the specific language, frameworks, and discovery questions reps should be using — and build adoption dashboards segmented by rep, team, and region Surface the gap between what was trained and what is actually happening on calls, and work with sales managers to close it with specific, Gong-sourced coaching examples Use Gong deal boards for pipeline inspection: multi-threading health, next-steps coverage, competitor mentions, and conversation-based risk signals layered onto CRM data Build the feedback loop: Enablement trains → Gong measures → RevOps reports gaps → Managers coach with specific call evidence → Enablement iterates. Without this loop, enablement is a cost center. With it, it’s a growth driver. 5. GTM Alignment Across All Four Motions Running outbound, inbound, channel, and PLG simultaneously creates real operational complexity. You will design the systems that prevent chaos: Build account-level ownership rules and real-time routing logic to prevent motion collisions (e.g., SDRs prospecting into accounts already working inbound MQLs, AEs working accounts with active PLG users) Design PQL routing logic with product usage trigger thresholds, account-level checks, and comp plan rules for sales-assisted PLG conversions Build deal registration governance and conflict resolution SLAs for the partner channel Own separate Opportunity Record Types per motion in Salesforce with unified roll-up reporting Run a monthly cross-functional GTM alignment meeting with sales, marketing, CS, and partner leadership — reviewing funnel health per motion and resolving ownership disputes before they fester What This Role Is Not We want to be honest about scope. A great RevOps leader at Flosum will push back when the role is being misused: You will implement an intake process, maintain a visible quarterly roadmap of four to five initiatives, and force trade-off conversations when new requests arrive. You say “not now” to good ideas that aren’t the most important idea. This is not sales operations with a rebrand. You serve the company, not any single department leader. Your loyalty is to revenue truth — even when the forecast is uncomfortable to present. Metrics You’ll Own Pipeline & Forecasting Forecast accuracy (±10% target within two quarters) Pipeline coverage by segment (3× SMB, 4× mid-market, 5× enterprise) Pipeline velocity: (Opportunities × Deal Size × Win Rate) ÷ Cycle Length, targeting +10% improvement QoQ Stage-to-stage conversion rates trended over time Marketing (Marketo) Lead-to-MQL, MQL-to-SQL, SQL-to-Opportunity, and Opportunity-to-Close rates by motion and channel Marketing-sourced and marketing-influenced pipeline (targets: 30–50% sourced, 50–70% influenced) Lead velocity rate (month-over-month qualified lead growth) Speed-to-lead SLA compliance and SAL acceptance rate Sales (Salesforce + Gong) Win rates by segment and motion Quota attainment distribution across the team (healthy target: 70–75% of reps at quota) Average selling price trends and discounting rate Sales cycle length by segment Enablement (Gong) Gong tracker adoption rates for key messaging and methodology by rep, team, and region Talk-to-listen ratios and topic coverage by deal stage Multi-threading indicators per deal stage Unit Economics CAC and CAC payback period by GTM motion LTV:CAC ratio by customer segment (target ≥3:1) Magic Number (Net New ARR × 4 ÷ prior quarter S&M spend; target >1.0) Net Revenue Retention and Gross Revenue Retention S&M as % of revenue (tracking toward 35% as we scale) Requirements What We’re Looking For 5–10+ years in Revenue Operations, Sales Operations, or GTM Operations in a B2B SaaS environment Direct experience operating across multiple GTM motions simultaneously (outbound, inbound, channel, and/or PLG) Hands-on Salesforce configuration experience — you can build Flows, design the data model, and implement validation rules without delegating everything to a developer Marketo (or equivalent marketing automation) operational experience: lifecycle architecture, lead scoring, and Marketo-Salesforce sync governance Gong.io (or equivalent conversation intelligence tool) experience: tracker creation, coaching dashboards, and deal inspection Demonstrated experience building a forecasting methodology from scratch — not just inheriting one Financial modeling comfort: unit economics, capacity planning, quota modeling, and comp plan design Experience at a company with $15M–$75M in ARR; you have built things with your hands, not just directed others to build them Strongly Preferred Experience in the Salesforce ecosystem (ISV, SI, or AppExchange partner) — you understand our buyers, our competitive landscape, and our channel dynamics Experience designing and governing partner/channel ops within a multi-motion GTMmodel SQL proficiency or experience with a BI tool (Tableau, Looker, Sigma, or equivalent) Prior experience designing and administering sales compensation plans The Mindset We’re Hiring For You Are a Builder You ask “Why does this exist, and should we rebuild it?” before touching a tool. You ship minimum viable systems and iterate relentlessly rather than designing perfect architectures that never launch. You Are Company-First Your loyalty is to revenue truth, not to any individual department leader. You present the forecast even when it’s uncomfortable. You push back when requests don’t serve the company’s priorities. You Are a Systems Thinker You see the revenue engine as an interconnected system. Changing lead scoring You Are Cost-Conscious You evaluate every tool, hire, and program through a unit economics lens. You resist “just thresholds ripples into pipeline coverage. Changing stage definitions changes forecast accuracy. You trace causes, not just symptoms add a tool” thinking. Flosum is self-funded and profitable — efficiency isn’t a constraint, it’s a competitive advantage. Benefits Build the Operating System for Flosum’s Next Phase of Growth 🏠 Remote-First 📈 B2B SaaS / ISV 🛠 Salesforce Ecosystem What You'll Get The authority and executive visibility to actually build — reporting directly to the CEO. Competitive base salary + performance-based variable compensation + equity A fully remote-first, global team that moves fast and operates with high trust The chance to build the GTM operating infrastructure of a profitable, self-funded Salesforce ISV with a category-leading product and enterprise customer base Daily exposure to top leaders in Salesforce DevOps and B2B SaaS operations What We Offer Opportunity to shape the digital strategy at a high-growth Salesforce ISV. Collaborative, innovative, and mission-driven culture. Competitive compensation and benefits. Career growth in a fast-scaling company serving global enterprises. Extras (Benefits & Perks) Competitive compensation, incentive structure, and company equity Daily coaching, mentorship, and growth opportunity Be part of a global, mission-driven team Learn from top leaders in Salesforce DevOps and SaaS sales Work on exciting challenges in a rapidly growing industry
Location: Aberdeen Proving Ground, Maryland Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is seeking a Range Support Technician II to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government’s test mission. Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support. The Range Support Technician II coordinates scheduling requirements and resources for firing systems and ammunition testing, automotive testing, range training activities, and non-firing mission requirements. The role analyzes schedules for workability and potential conflicts, coordinates requirements among range users, and assists in developing solutions to scheduling and resource challenges. Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award. Responsibilities Schedule physical and personnel resources associated with firing systems and ammunition testing, automotive materiel testing, range training activities, and non-firing mission requirements. Assist in the preparation, review, and commentary on plans and documents related to assigned projects. Gather information and perform literature searches in support of assigned projects. Assist in integrating range safety and environmental policies into the scheduling process. Assist in scheduling daily tests and related operations and in producing daily, weekly, and projected monthly schedules. Attend scheduling meetings with senior government technical personnel to discuss and resolve daily and long-range scheduling and operational problems. Consolidate and coordinate scheduling requirements from range-area and automotive test-course users, including government personnel, contractors, and tenant activities. Apply established methods, procedures, and techniques, as well as non-standard applications. Analyze schedules to determine workability and identify potential conflicts involving resources, facilities, and other requirements. Use tact and diplomacy to obtain cooperation and assistance during the scheduling process and negotiate trade-offs involving facilities, instrumentation, data, time, and operational restrictions. Assist in developing recommendations to resolve scheduling problems; controversial scheduling decisions remain subject to final government approval. Qualifications Must have at least sixty (60) credit hours and one (1) year of applicable experience as a Range Support Technician I; OR thirty (30) credit hours and two (2) years of applicable experience as a Range Support Technician I. Applicable experience is defined as knowledge of the government’s work processes and operations, including range areas, automotive test courses, and facilities, sufficient to assist in scheduling projects and operations. Must possess strong communication and organizational skills. Must possess a high school diploma. Must be proficient in speaking, reading, writing, and understanding English. Must be able to communicate clearly and concisely, both orally and in writing. Must be proficient in the use of computers and Microsoft Office software. Must be able to obtain and maintain a Secret security clearance. Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE). Must be available to support work outside normal duty hours when required by mission needs. Must be willing and able to travel within CONUS and OCONUS as required. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $48,000 — $114,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Кострома Сбер в поиске Начальника отдела транспортного обеспечения. Обязанности * стратегия и финансы: разработка планов, КПЭ и бюджетов; защита стратегий по гаражному фонду и логистике; контроль исполнения смет и перераспределение лимитов между подразделениями * закупки и поставщики: полный цикл договорной работы (ГСМ, ТО, транспорт) — от подготовки ТЗ и проведения конкурсов до претензионного контроля и оплаты счетов * операционная деятельность: обеспечение транспортных услуг внутренним клиентам по SLA с использованием ИТ-инструментов, пересмотр логистических цепочек для оптимизации сервиса * управление автопарком: администрирование собственного транспорта (включая спецавтомобили), страхование, организация техобслуживания, ремонта, медицинских осмотров водителей и оформление путевой документации * финансовый учет: выплата компенсаций за использование личного авто, реализация ТС банка, повышение маржинальности направления * управление отделом, распределение задач, наставничество, обучение сотрудников и поддержание баз данных парка в SAP/SAP или аналогичных системах. Требования * высшее образование (техническое) * опыт управления транспортным хозяйством крупного предприятия или подразделения логистики от 3 лет * знание рынка поставщиков ГСМ и запчастей, опыт проведения тендеров согласно ВНД заказчика * знание законодательства РФ в области БДД, охраны труда при эксплуатации автотранспорта и трудового права * системное мышление, развитые переговорные навыки и умение работать в режиме многозадачности * опыт работы с ИИ-инструментами. Условия * официальное трудоустройство * работа в крупнейшем банке России * формат дохода: оклад + годовая премия * комфортный офис г. Кострома, ул. Никитская, 33 * расширенный ДМС с первого дня и льготное страхование для близких * подписка Прайм с возможностью совместного использования на трёх близких * корпоративная пенсионная программа * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Product Operations Manager, Integrations at Harvey, you'll own the operating system behind our integrations and partner ecosystem — the APIs, MCP servers, and third-party connectors that let law firms and in-house legal teams plug Harvey into the rest of their tech stack. You'll triage and prioritize integration requests, manage the technology and ISV partners building on our platform, run early-access programs for new integrations, and coordinate the launches that bring them to market — all while building the lightweight systems that let the integrations program scale as our partner ecosystem grows. This is a role for someone who's spent real time inside an integrations team or a marketplace/app store business, understands what makes an API- or MCP-based integration actually hold up in production, and knows how to balance partner needs against Harvey's own roadmap and security bar. WHAT YOU'LL DO Partner & Integration Request Intake — Making sure the right signal reaches the right team, fast - Own the intake, triage, and prioritization of integration and API/MCP feature requests from customers and partners. - Triage partner- and customer-reported integration issues, assess severity and impact, coordinate resolution across the appropriate teams, and ensure timely communication. - Manage relationships with technology and ISV partners across the integration lifecycle — onboarding, ongoing operations, issue resolution, and delivery quality. Programs & Launches — Getting new integrations into partners' and customers' hands, then out the door broadly - Plan and run early-access programs for new integrations and API/MCP capabilities, including partner selection, onboarding, feedback collection, usage analysis, and launch recommendations. - Coordinate cross-functional launches of new integrations by tracking dependencies, validating operational readiness, surfacing risks, and keeping high-priority initiatives on track. Systems That Scale — Turning feedback and recurring friction into durable process - Translate partner, customer, and internal feedback into clear requirements, prioritized workstreams, and actionable recommendations for the integrations roadmap. - Create and maintain documentation, playbooks, and enablement materials — including partner-facing API/MCP documentation — that help internal teams and partners communicate and operate effectively. - Identify recurring operational challenges in the partner and integration lifecycle, and implement lightweight systems, automation, and processes (partner onboarding checklists, certification criteria, listing standards) that let the program scale. WHAT YOU HAVE - 3-5+ years in Product Operations, Program Management, Partner or Ecosystem Operations, or a related role at a high-growth tech or SaaS company — ideally on a team responsible for integrations, APIs, or a partner platform. - Direct experience working on an integrations team — you've sat inside the function that builds, ships, and supports third-party connections, not just consumed them. - Working knowledge of APIs and MCP (Model Context Protocol) — comfortable in conversations about auth, rate limits, schemas, and what separates a reliable integration from a fragile one. - Experience from an app store, marketplace, or partner ecosystem business — managing listings, partner certification, marketplace policies, or developer relations — so you understand both sides of a two-sided platform. - Experience managing external technology or ISV partner relationships, including onboarding and ongoing delivery quality. - Hands-on experience running early-access or beta programs and coordinating launches in a fast-moving product environment. - Strong written communication — you can turn partner and customer feedback into clear requirements, playbooks, and documentation that both internal and partner teams actually use. - Proven ability to drive cross-functional alignment across Product, Engineering, Partner/BD and GTM without direct authority. - A bias toward lightweight systems over heavy processes — you'd rather ship a simple fix that scales than a perfect framework nobody uses. COMPENSATION $150,000 - $250,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CD1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Product Operations Manager, Integrations at Harvey, you'll own the operating system behind our integrations and partner ecosystem — the APIs, MCP servers, and third-party connectors that let law firms and in-house legal teams plug Harvey into the rest of their tech stack. You'll triage and prioritize integration requests, manage the technology and ISV partners building on our platform, run early-access programs for new integrations, and coordinate the launches that bring them to market — all while building the lightweight systems that let the integrations program scale as our partner ecosystem grows. This is a role for someone who's spent real time inside an integrations team or a marketplace/app store business, understands what makes an API- or MCP-based integration actually hold up in production, and knows how to balance partner needs against Harvey's own roadmap and security bar. WHAT YOU'LL DO Partner & Integration Request Intake — Making sure the right signal reaches the right team, fast - Own the intake, triage, and prioritization of integration and API/MCP feature requests from customers and partners. - Triage partner- and customer-reported integration issues, assess severity and impact, coordinate resolution across the appropriate teams, and ensure timely communication. - Manage relationships with technology and ISV partners across the integration lifecycle — onboarding, ongoing operations, issue resolution, and delivery quality. Programs & Launches — Getting new integrations into partners' and customers' hands, then out the door broadly - Plan and run early-access programs for new integrations and API/MCP capabilities, including partner selection, onboarding, feedback collection, usage analysis, and launch recommendations. - Coordinate cross-functional launches of new integrations by tracking dependencies, validating operational readiness, surfacing risks, and keeping high-priority initiatives on track. Systems That Scale — Turning feedback and recurring friction into durable process - Translate partner, customer, and internal feedback into clear requirements, prioritized workstreams, and actionable recommendations for the integrations roadmap. - Create and maintain documentation, playbooks, and enablement materials — including partner-facing API/MCP documentation — that help internal teams and partners communicate and operate effectively. - Identify recurring operational challenges in the partner and integration lifecycle, and implement lightweight systems, automation, and processes (partner onboarding checklists, certification criteria, listing standards) that let the program scale. WHAT YOU HAVE - 3-5+ years in Product Operations, Program Management, Partner or Ecosystem Operations, or a related role at a high-growth tech or SaaS company — ideally on a team responsible for integrations, APIs, or a partner platform. - Direct experience working on an integrations team — you've sat inside the function that builds, ships, and supports third-party connections, not just consumed them. - Working knowledge of APIs and MCP (Model Context Protocol) — comfortable in conversations about auth, rate limits, schemas, and what separates a reliable integration from a fragile one. - Experience from an app store, marketplace, or partner ecosystem business — managing listings, partner certification, marketplace policies, or developer relations — so you understand both sides of a two-sided platform. - Experience managing external technology or ISV partner relationships, including onboarding and ongoing delivery quality. - Hands-on experience running early-access or beta programs and coordinating launches in a fast-moving product environment. - Strong written communication — you can turn partner and customer feedback into clear requirements, playbooks, and documentation that both internal and partner teams actually use. - Proven ability to drive cross-functional alignment across Product, Engineering, Partner/BD and GTM without direct authority. - A bias toward lightweight systems over heavy processes — you'd rather ship a simple fix that scales than a perfect framework nobody uses. COMPENSATION $150,000 - $250,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CD1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York, New York, United States About the Role iCapital is seeking a highly motivated, entrepreneurial, and experienced operations professional who will play multiple critical roles in supporting Outcome Driven Strategies (ODS), the Separately Managed Account platform for Structured Investments. This position sits at the intersection of portfolio management, trading, operations, and client services, helping ensure accounts are invested efficiently, trades are executed accurately, and structured note portfolios are monitored throughout their lifecycle. Responsibilities Execute structured note trades in accordance with ODS portfolio construction guidelines and trading procedures. Prepare and review trade allocation files, account-level trading proposals, and validate allocations across SMA and UMA accounts. Support note purchase cycles, reinvestment activity, portfolio rebalancing, cash deployment, and liquidity management. Coordinate reinvestment of proceeds from maturities, calls, coupon payments, contributions, and distributions. Coordinate trade execution and settlement activities with partner banks, including final terms, notional amounts, trade confirmations, and settlement instructions. Maintain compliance with portfolio guidelines, including position concentration limits, issuer exposure limits, credit quality requirements, and liquidity thresholds. Coordinate RFP and DDQ responses to support broker-dealer onboarding and due diligence processes. Identify operational efficiencies, technology enhancements, and scalable solutions to support ODS growth, new strategy launches, and network expansion requirements. Serve as the primary operational contact for financial advisors and platform partners, responding to account, trade, cash management, and portfolio implementation inquiries. Coordinate resolution of account-level issues across custodians, advisors, and internal stakeholders while delivering a high-touch client service experience. Generate client, advisor, and internal management reporting, including dashboards, KPI tracking, and operational analytics. Support compliance reviews, audits, due diligence initiatives, marketing requests, and other data reporting needs. Maintain and enhance operational procedures, controls, and documentation. Qualifications 10-15+ years of experience in trading and investment operations, portfolio administration Familiar with fixed income, structured products, alternative investments, or managed account platforms Understanding of trade settlement, corporate actions, and portfolio reconciliation processes Experience in a "client-facing" operational role; comfortable translating complex issues into clear updates for advisors Intermediate to Advanced Microsoft Excel skills (Pivot Tables, Data Lookups) and familiar with portfolio accounting systems Strong coordination across portfolio managers, issuing banks, custodians, advisors, and internal systems Demonstrated ability to balance operational excellence with an investment-oriented mindset while solving complex challenges in a growing asset management environment Benefits The base salary range for this role is $155,000 to $200,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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