Location: Ciudad de México, Mexico; Moscow, Russia
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit. We are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We are looking for a Senior Campaign Manager to take ownership of campaign planning and coordination across our near-prime client portfolio. You will define the campaign structure and schedule, coordinate cross-functional teams to automate and launch campaigns on time, and ensure seamless execution from brief to analysis. This role requires a systematic thinker who can build scalable campaign processes and deliver results in a fast-paced lending environment. The role is based in Mexico, with remote flexibility and business trips when required.
Key Responsibilities:
Define the structure, prioritization, and schedule of portfolio campaigns targeting activation, balance building, retention, and cross-sell among Near Prime customers.
Own the full campaign cycle — from briefing and task setting to launch coordination, delivery monitoring, and post-campaign analysis.
Collaborate with development and CRM teams to automate recurring campaigns, reducing manual effort and increasing speed to market.
Work closely with marketing, analytics, IT, and product teams to align on timelines, resources, and priorities for all campaign initiatives.
Verify campaign setup accuracy, audience segmentation logic, and communication scenarios before launch to ensure flawless customer experiences.
Monitor campaign results against KPIs, prepare regular performance reports, and deliver actionable recommendations for optimization.
Establish standards, playbooks, and best practices to continuously improve the speed, quality, and impact of portfolio campaigns.
Key Requirements:
Proven experience managing marketing or CRM campaigns at a Senior level in fintech, banking, or consumer lending — mandatory.
Solid understanding of CRM principles, customer segmentation, and communication automation (e.g., triggered journeys, dynamic content).
Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and HQ.
Strong organizational, analytical, and project management skills, with the ability to run multiple campaigns concurrently and maintain meticulous attention to detail.
Proactive mindset, end-to-end ownership of results, and ability to effectively coordinate cross-functional teams.
Advanced soft skills: clear communication, stakeholder management, and a collaborative approach to problem-solving.
What We Offer
Remote or hybrid work format, with business trips as required.
Official employment under local labor law; contractor arrangements available for candidates from other countries.
The opportunity to drive portfolio engagement strategy for a growing Near Prime segment in Mexico.
A data-driven environment where campaigns are core to customer lifecycle management and business growth.
Cross-functional exposure to marketing, product, analytics, and technology teams, with a direct impact on portfolio metrics.
УдалённоseniorCiudad de México, Mexico; Moscow, Russia; Official employment under local labor law; contractor arrangements available for candidates from other countries
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $144,300-$180,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Ciudad de México, Mexico; Moscow, Russia
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit. We are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We are looking for a strong Product Leader to own the client experience in our mobile application. You will have full accountability for the app’s design quality, end-to-end customer journeys (CJM), and the usability of every touchpoint. This role requires someone who can think in metrics and interface details simultaneously, building the product around real customer needs. You will shape the strategy, lead design execution, and drive measurable improvements in activation, conversion, and engagement. The role is based in Mexico, with remote flexibility and business trips when required.
Key Responsibilities:
Mobile Experience Strategy:
Define and evolve the UX/UI strategy for the mobile app, prioritizing simplicity, speed, and intuitive navigation that aligns with the needs of Near Prime customers.
Customer Journey Design:
Architect and optimize end-to-end customer journeys within the app — from onboarding and first use to regular product interaction, limit management, and repeat transactions. Own the CJM across all touchpoints.
Product Metrics & User Behavior:
Analyze in-app user behavior (funnels, screen flows, usage scenarios). Track and improve conversion rates for key actions (activation, product application, repeat visits) and identify interface bottlenecks through data.
Design Process Leadership:
Partner closely with UX/UI designers. Set clear tasks, ensure high quality of mockups and prototypes, facilitate user testing, and maintain design consistency across all app features.
Ecosystem Integrations:
Design seamless interaction scenarios between the mobile app and other company products and services, ensuring a unified and effortless customer experience within the broader ecosystem.
Cross-Functional Collaboration:
Work in tight alignment with product teams, engineering, analytics, legal, and marketing to deliver a consistent and compliant user experience.
Continuous Improvement:
Build and maintain a backlog of UX/UI enhancements based on data insights, customer feedback, market benchmarking, and company strategic goals.
Key Requirements:
Significant experience in product management for mobile applications (fintech, e-commerce, or consumer services) at an Upper Senior level, with direct ownership of UX/UI outcomes.
Deep understanding of customer-centric design principles and the ability to balance user needs with business goals, risk constraints, and technical feasibility.
Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and headquarters.
Strong analytical skills: ability to work with mobile analytics, funnels, heatmaps, and user session data to drive decisions.
Excellent taste in product design, attention to visual and interaction detail, and the ability to recognize what makes an interface truly user-friendly.
Out-of-the-box thinking, flexibility, and capacity to manage multiple initiatives in a fast-moving environment.
Advanced soft skills: clear communication, empathy, and the ability to inspire designers and engineers around a shared product vision.
What We Offer
Remote or hybrid work format, with business trips as required.
Official employment under local labor law; contractor arrangements available for candidates from other countries.
The chance to define the mobile experience for a strategically important Near Prime segment in Mexico, impacting thousands of customers daily.
A data-informed, design-driven culture that values experimentation, user feedback, and continuous improvement.
Close collaboration with local and international teams, with full ownership of the mobile product experience and its business outcomes.
Location: Mississauga, Ontario
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $114,300-$142,900 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote - Toronto, Ontario
Workplace: Remote
The Company
At Nylas, we specialize in making it easier for developers to add email, calendar, and contact management features into their applications. We provide APIs, which streamline the integration of these functionalities, ensuring they are secure and effective. This enables better, safer, and more reliable communication within apps.
Supporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas plays a pivotal role in how digital communication tools are built and utilized. Our technology spans various sectors, from healthcare to education, simplifying the complex process of app development related to communications. By reducing the barriers in communication technology, we empower developers to innovate and enhance user interaction across platforms.
ABOUT THE TEAM
At Nylas, we are building the infrastructure that powers modern communications. Our APIs and platform help developers integrate email, calendar, scheduling, contacts, notetakers, and agent accounts into their applications without managing the complexity underneath.
The Nylas Dashboard is the control plane for that platform. It is where customers create applications, connect accounts, configure domains, manage grants, debug issues, explore product capabilities, monitor logs, and understand how their integrations are performing.
As Nylas continues to evolve for an AI-native future, the Dashboard must evolve with it. We are turning it from a traditional admin surface into a fast, intuitive, intelligent product experience that helps developers ship faster, understand what is happening across their integrations, and confidently operate full-stack communication workflows.
ABOUT THE ROLE
We are looking for a Software Engineer to help build and modernize the Nylas Dashboard and the full-stack product surfaces that surround it.
This individual will be primarily responsible for the Nylas Dashboard, but the scope extends beyond frontend pages. You will work across the stack, owning the user-facing surfaces, APIs, services, data models, product workflows, and internal platform patterns that make Nylas easier to use and easier to build on.
This is a foundational role for someone who wants to shape how developers interact with Nylas in the AI era. You will help transform the Dashboard into a polished, reliable, AI-native control plane that supports core Nylas products, including Email, Calendar, Scheduler, Notetaker, Transactional Send, Inbound Email, and Agent Accounts.
You will partner closely with product, design, backend engineering, platform engineering, and go-to-market teams to ship experiences that feel fast, coherent, and deeply useful to technical users.
WHY THIS ROLE IS DIFFERENT
This is not a narrow frontend role, and it is not limited to a single product surface.
You will own critical product surfaces that every Nylas customer touches. You will help define the patterns other teams build within. You will work on the Dashboard shell, navigation, shared components, product pages, backend APIs, authorization flows, observability surfaces, onboarding experiences, and agent-powered workflows.
The person in this role should be excited by the idea of making Nylas feel more modern, cohesive, fast, and AI-native. You should care about developer experience, product craft, system design, and the operational details that make complex platforms feel simple.
If you want to help modernize a developer platform for the AI future we are already in, this role is for you.
WHAT YOU’LL DO
- Build and own core Dashboard infrastructure, including the application shell, navigation, layout patterns, shared components, and product surfaces used across Nylas.
- Design and implement full-stack product experiences across frontend, backend APIs, data models, permissions, service integrations, and deployment paths.
- Modernize the Nylas Dashboard into a fast, polished, cohesive control plane for developers and technical teams.
- Build AI-native and agent-facing experiences that help users configure products, understand errors, debug integrations, apply best practices, and operate Nylas more effectively.
- Work across Nylas product areas, including Email, Calendar, Scheduler, Notetaker, Inbound Email, Transactional Send, Domains, Logs, and Agent Accounts.
- Partner with backend and platform teams to design clean APIs and service boundaries that support excellent user experiences.
- Drive performance as a product feature. Profile, measure, and optimize Dashboard interactions so the product feels fast and responsive.
- Create reusable abstractions and shared patterns that help other engineering teams ship product surfaces consistently.
- Improve onboarding, activation, self-serve configuration, troubleshooting, and product discovery across the Dashboard.
- Use AI-assisted development tools to accelerate implementation, improve quality, explore product behavior, and help define how AI fits into Nylas’ engineering workflows.
- Ship incrementally and continuously, using customer feedback, product intuition, and technical judgment to improve the platform every week.
- Collaborate closely with Design, Product, Customer Success, Solutions Engineering, and Developer Relations to translate customer feedback into product improvements.
WHAT WE’RE LOOKING FOR
- 4+ years of experience as a software engineer building user-facing products.
- Strong full-stack engineering experience, especially with modern frontend development using React, TypeScript, and component-driven architecture.
- Experience building backend APIs, services, data models, and integrations that power production product experiences.
- A strong product mindset. You care about usability, information architecture, developer experience, performance, and the details that make software feel excellent.
- Experience building products for developers, technical users, internal platforms, or complex B2B SaaS workflows.
- Systems thinking. You naturally create reusable abstractions, composable components, shared patterns, and clean APIs rather than one-off solutions.
- Comfort working in ambiguous product areas. You can take a rough problem statement, clarify the goal, make pragmatic tradeoffs, and turn it into shipped software.
- Strong communication skills and the ability to collaborate effectively with product, design, backend engineering, platform engineering, and customer-facing teams.
- A bias toward shipping. You move quickly, iterate based on feedback, and hold a high bar for quality without getting stuck in long planning cycles.
- Experience using AI tools in your own development workflow, with opinions on how they should improve engineering productivity and product experiences.
NICE TO HAVE
- Experience working on dashboards, developer portals, control planes, admin surfaces, or platform products.
- Experience with Next.js, GraphQL, REST APIs, Go, gRPC, Postgres, Redis, or cloud-native service architectures.
- Experience building observability, logging, debugging, billing, authentication, authorization, or configuration surfaces.
- Experience working on horizontal platform teams where other engineering teams build on top of your infrastructure.
- Experience building agent-powered products, AI-assisted workflows, or LLM-powered developer tools.
- Experience working with design tools such as Figma and v0.
- Contributions to open source projects, especially in the React, TypeScript, frontend infrastructure, or developer tooling ecosystem.
INTERVIEW PROCESS (SUBJECT TO CHANGES)
- Round 1 - The Intro: 30 minute discussion with the Hiring Manager
- Round 2 - The Deep Dive: 60 minute live technical assessment
- Round 3- The Loop: A series of 45-minute chats with the team (max 3 hours) where we look for the "what, why, and how" behind your best work.
During the various discussions, candidates selected to meet with us are strongly encouraged to not only discuss their knowledge, skills, experience, and abilities but also to showcase examples of their current or previous work. We expect you to clearly outline the "what," "why," and "how" behind your contributions.
Actual compensation will be determined based on individual qualifications, which are objectively assessed during the interview process. Factors influencing salary include knowledge, skills, experience, and abilities.
Nylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.
Location: London
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on UK public sector and defence accounts. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations.
You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of UK Government and defence organisations. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government engagements.
Location: UK
Security Clearance: Active Top Secret clearance preferred; candidates with Active Secret clearance or those who are eligible and willing to obtain clearance will also be considered.
What You'll Do
Customer Program Leadership:
- Own end-to-end technical program delivery for UK public sector and defence customers, from initial deployment through production scaling
- Serve as the primary technical program point of contact for government customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
- Translate complex government requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
- Navigate government procurement processes, RFP responses, and contractual technical obligations.
Strategic Communication:
- Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, and government leadership
- Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
- Present technical roadmaps and status updates to senior government officials and departmental executives
- Represent Cohere's technical capabilities in sensitive government and defence contexts.
Complex Program Management:
- Create and manage project schedules that account for government timelines, security review processes, and ministerial approval cycles
- Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams
- Navigate risks unique to government deployments: privacy compliance, security authorisations, technical and infrastructure constraints
- Drive alignment between product development priorities and specific government requirements.
Technical Delivery & Execution:
- Ensure on-time delivery of AI solutions that meet government-grade security, privacy, accessibility, and performance standards
- Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support
- Establish governance checkpoints appropriate for high-stakes government deployments
- Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments.
You May Be a Good Fit If:
Required Experience:
- 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
- Excellent executive communication and stakeholder management.
- Experience working with government, defence, or heavily regulated customers (public sector, defence contractors).
- Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
- Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.
Technical Background:
- Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
- Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator
- Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
Government & Defence Acumen:
- Deep understanding of how government organisations procure, evaluate, and deploy technology
- Familiarity with UK government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
- Understanding of defence and national security considerations in AI deployment
- Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset
- Eligible to obtain UK government security clearance (Top Secret preferred)
Nice to Have:
- Active UK government security clearance (Secret or Top Secret) - preference for active Top Secret clearance
- Background in or strong familiarity with UK defence, intelligence, or critical infrastructure sectors
- Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments
- Project management certification (PMP, PgMP) or government-specific methodologies.
Security Clearance Requirements
This role requires eligibility for UK government security clearance.
Preference will be given to candidates who currently hold an active UK government Top Secret (TS) clearance, as this will enable immediate engagement with our most sensitive defence and national security customers.
However, we will also consider exceptional candidates who:
- Currently hold UK government Secret clearance and are eligible for TS upgrade
- Do not currently hold clearance, but are eligible and willing to undergo the Top Secret clearance process
- Have a previous government security clearance that has lapsed
Please note that obtaining Top Secret clearance can take 12-18 months. Candidates without active clearance will work on non-classified public sector accounts while the clearance process is underway.
What Makes This Role Unique
This isn't typical program management—it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of the UK’s most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability.
If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how the UK leverages AI to serve its citizens, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Americas; APAC; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
ABOUT THE TEAM
You’ll join a cross‑functional group of app monetization subject matter experts who partner directly with RevenueCat customers and prospects. As part of the broader Customer Growth org, this team designs and implements high‑impact paywalls, onboarding flows, and purchase funnels using RevenueCat’s no‑code builders and experimentation tools, then feeds learnings back into our product, templates, and educational content
You’ll also collaborate closely with our content, marketing, and advocacy teams to turn real‑world project outcomes into templates, case studies, webinars, and best‑practice guides for the broader app community
ABOUT THE ROLE
As Senior CRO Designer, Paywalls & Funnels, you’ll be the person RevenueCat customers trust when the question is: “How do we get more users to convert and stay subscribed?”
You will:
- Design & build high‑converting paywalls and funnels
- Use RevenueCat’s paywall and experiment builders to design, configure, and ship paywalls, onboarding flows, upgrade paths, and win‑back experiences for mobile apps across categories
- Translate brands and product value props into clear, compelling paywall layouts, messaging, and pricing presentations
- Lead conversion optimization projects for customers and prospects
- Run structured discovery with customers and prospects to understand their business model, audience, and constraints
- Propose experiment plans (e.g., value prop framing, pricing presentation, trial vs. no‑trial, placement and timing of paywalls)
- Partner with apps to launch multivariate tests and interpret results, using RevenueCat’s analytics and experimentation tooling
- Codify patterns into reusable assets
- Distill what’s working across projects into reusable templates, checklists, and patterns that can be implemented directly in RevenueCat’s builders
- Work with Product to inform our paywall components, presets, and default templates
- Create educational content with Advocacy & Marketing
- Collaborate with Growth Advocacy and Content teams to turn your project learnings into:
- Example paywalls and funnel templates
- Blog posts, guides, and best‑practice documentation
- Webinars, live reviews, and conference talks or workshops
- Participate in public‑facing sessions (e.g., teardown streams, office hours) as a visible expert on monetization UX
- Champion monetization UX best practices
- Advise Sales, Customer Success, and Support on paywall and funnel best practices they can bring into customer conversations
- Provide feedback to Product & Engineering on how practitioners use our builders in the wild, highlighting opportunities for new features, components, and workflows
ABOUT YOU
You’re a conversion‑focused designer who lives at the intersection of mobile product design, growth, and experimentation. You have a track record of shipping real paywalls and funnels that move business metrics, not just portfolios
You have:
- Deep hands‑on experience with paywalls & funnels
- 5–8+ years designing consumer mobile experiences, with a substantial portion spent on subscription or purchase flows (e.g., paywalls, onboarding, upgrade/upsell, win‑back, account limits)
- Experience either:
- At a mobile app studio / product team owning monetization UX, or
- At an agency/consultancy repeatedly designing and optimizing paywalls and funnels for multiple apps
- Strong conversion & experimentation mindset
- Comfort defining hypotheses, success metrics, and test plans (e.g., CVR, trial start rate, activation, LTV)
- Experience using analytics and experimentation tools to interpret results and iterate quickly
- Ability to balance conversion gains with long‑term user trust and platform guidelines
- Mobile‑first product design skills
- Excellent interaction and visual design chops for small screens and high‑stakes surfaces (like paywalls and purchase flows)
- Strong UX writing instincts for concise, value‑focused copy and pricing messaging
- Proficiency in modern design tools (e.g. Figma) and comfort translating designs into no‑code builder configurations
- Customer‑facing communication skills
- Confidence leading workshops, design reviews, and strategy sessions with customers and prospects
- Ability to present options, pros/cons, and trade‑offs to both designers and non‑design stakeholders (founders, PMs, marketers)
- Great written communication for async collaboration in a remote team
- Values & ways of working
- You’re energized by our mission to help developers make more money
- You work iteratively and ship value quickly rather than waiting for perfection
- You have an ownership mentality: You see broken or unclear experiences and feel compelled to improve them
- You’re comfortable working in a fully remote, distributed team and collaborating across time zones
In your first month, you’ll:
- Learn RevenueCat’s products, especially paywalls, experiments, and analytics
- Join customer calls to understand our process and common challenges
- Audit a handful of existing customer paywalls and funnels and build your first recommendations
Within 3 months, you’ll:
- Own several customer projects end‑to‑end, from discovery through experiment analysis
- Ship multiple paywall and funnel variations using RevenueCat’s builders
- Partner with Advocacy/Content on at least one public asset (template, blog post, teardown, or webinar segment)
Within 6 months, you’ll:
- Be the go‑to expert internally for monetization UX, paywall patterns, and funnel optimization
- Maintain and evolve an internal “playbook” of best practices and tested patterns
- Influence the roadmap for our paywall and experiment tooling based on patterns you see across customers
Within 12 months, you’ll:
- Have materially improved conversion for a portfolio of customer apps, with clear before/after stories
- Help define our strategy for paywall templates and monetization UX guidance at scale
- Represent RevenueCat in public‑facing educational content (webinars, AMAs, workshops, or conference talks) as a leading voice on mobile monetization UX
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Remote - U.S.
About Airship
Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more.
Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.
We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.
To learn more about us, visit
www.airship.com
, read our
blog
or follow us on
LinkedIn.
About the Role
Airship is looking for an Information Security Architect to own the design and evolution of our security architecture across cloud infrastructure, applications, and the CI/CD pipeline. You'll be Airship's technical authority on secure-by-design systems, partnering with Engineering, Platform, and Product teams to embed security into every phase of the development lifecycle.
This is a hands-on architecture role. You'll conduct threat modeling, perform architecture reviews, define security standards and reference architectures, and drive secure design patterns across Airship's GCP-based environment. You'll also evaluate emerging technologies, including AI and generative AI platforms, to identify security risks and define secure adoption patterns.
Why This Role
Depth over breadth.
You'll focus on what matters most: securing Airship's cloud infrastructure and CI/CD pipelines, conducting threat modeling, and shaping architecture decisions
GCP at the core.
Airship runs on Google Cloud Platform. You'll work deeply with GCP-native security capabilities, defining guardrails, segmentation patterns, logging standards, and workload protection across the platform
Secure the pipeline, secure the product.
CI/CD pipeline security is a primary focus. You'll design and implement controls that protect the software delivery lifecycle from code commit through production deployment
AI-forward security.
You'll evaluate and secure AI and GenAI platforms, define usage patterns for AI-assisted development tools, and help establish security architecture for Airship's AI-enabled features
Fully remote, flexible culture.
Airship's Digital First approach means flexible, remote work is the norm, with a team that collaborates across timezones and geographies every day
Room to grow.
This role is a path toward senior security architecture, security leadership, or deeper cloud security specialization
What You'll Do*
Design, develop, and maintain Airship's security architecture, including reference architectures, secure design patterns, and technical security standards
Perform security architecture reviews for enterprise applications, cloud platforms, infrastructure services, and technology integrations, ensuring alignment with security standards and risk posture
Conduct threat modeling and technical risk assessments to identify security gaps and recommend mitigation strategies
Define and implement cloud security guardrails, network segmentation patterns, logging standards, and access control models across Airship's GCP environment
Partner with Engineering and DevOps teams to integrate security controls into the CI/CD pipeline, including secure build processes, container security, Infrastructure-as-Code (IaC) security, secrets management, and software supply chain integrity
Evaluate proposed architecture and design changes from engineering teams, analyze their security impact, and make recommendations
Assess emerging technologies (including AI platforms, generative AI tools, and AI-assisted development technologies) to identify security risks and define secure usage patterns
Develop security guidance for API security, application authentication (SAML, OAuth2), encryption, and identity and access management
Research security trends, emerging attack methods, and new classes of vulnerabilities to proactively reduce the risk of breach
Leverage AI-enabled tools and automation to improve security analysis, architecture review workflows, and threat detection
Partner with security tooling teams to evaluate enterprise security tools for architectural fit, integration models, and long-term scalability
Participate in the Security on-call rotation and respond to incidents
Provide technical security guidance for complex customer inquiries that require deep architectural expertise
Mentor colleagues across the organization on secure design principles and security best practices
*Duties described are not a comprehensive list. Additional tasks may be assigned from time to time, and responsibilities may be amended at any time at the sole discretion of the Employer.
What We're Looking For
8+ years of experience in information security, security architecture, cloud security engineering, or a related technical discipline
Deep expertise in Google Cloud Platform (GCP) security, including native security capabilities, cloud architecture patterns, and workload protection
Hands-on experience securing CI/CD pipelines, including container security, IaC security, secrets management, and DevSecOps practices
Experience conducting threat modeling for complex, distributed systems using standard methodologies
Experience performing security architecture and design reviews for cloud-native applications and infrastructure
Proficiency in at least one scripting language (e.g., Python, Java, Bash/shell)
Working knowledge of network security concepts, including segmentation, Zero Trust principles, firewalls, and access control models
Working knowledge of identity and access management concepts, including SSO, MFA, federation, and least-privilege access
Strong understanding of application security, including OWASP, API security, secure SDLC practices, and authentication protocols (SAML, OAuth2)
Working knowledge of how to protect and administer macOS, Linux, and Windows systems
Ability to translate security requirements into practical, scalable technical solutions
Strong written and verbal communication skills, with a talent for explaining complex security concepts to both technical and non-technical audiences
Experience experimenting with AI tools in your personal or professional life
We'd Be Delighted If You Also Have
One or more industry certifications (e.g., CISSP, CCSP, Google Cloud Professional Security Engineer, OSCP, GIAC certifications)
Experience with enterprise security technologies such as Splunk, CrowdStrike, Rapid7, Vanta, Okta, and DLP solutions
Familiarity with AI security concepts, secure AI platform adoption, and AI risk frameworks (e.g., NIST AI RMF, ISO 42001)
Experience developing security reference architectures, design patterns, and technical standards documentation
Experience with Kubernetes security, container orchestration, and cloud-native security tooling (CSPM, CWPP)
Knowledge of data security practices including encryption, data classification, DLP, and key management
Experience evaluating third-party technologies and conducting technical security assessments for vendor platforms
Work Location & Travel Requirements
Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.
Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely.
This position is
fully remote
and may require
up to 10%
travel based on business needs or as requested by your manager.
Compensation
Starting Pay Range:
$130,000-$160,000 USD per year
This is a good faith estimate of the base compensation we reasonably expect to pay for this position upon hire. Actual starting pay may vary based on factors such as relevant skills, work experience, market demands, and location. All offers include stock options so employees have the opportunity to benefit from Airship’s success.
Benefits & Perks
Competitive medical, dental, and vision insurance options for you and your dependents
Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off
Support for your overall wellbeing with mental health and wellness resources
Employer-subsidized life insurance as well as short-term and long-term disability
A digital-first work environment and a monthly stipend to support remote work
Mentorship and growth opportunities to build skills and accelerate professional development
And more!
We use artificial intelligence tools in our recruitment process as decision-support tools only. Airship's People Operations team reviews all AI-generated scores and recommendations before making any hiring determination. No applicant is rejected solely on the basis of an AI-generated output. Depending on your location, you may have the right to request human review of any AI-assisted employment decision or to opt out of AI evaluation. To make a request or learn more about how we use AI in hiring, contact
privacy@airship.com
or visit
airship.com/legal
.
California residents can view the CCPA disclosure notice
here
.
**
Please Note:
To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with “@airship.com”.
Hiring Commitment
Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.
By submitting this application, I affirm that the facts set forth in it are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions, or misleading information given in my application, interview(s), or in a background check may result in dismissal.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
On the ML Fraud team, you’ll build and improve machine learning systems that make real-time transaction decisions, protecting consumers and merchants while balancing fraud loss, customer experience, and conversion. You’ll work closely with experienced ML engineers, platform partners, and cross-functional stakeholders to take models from idea to prototype to production, and to keep them healthy with strong measurement and monitoring as fraud patterns evolve.
What you’ll do
- You will lead development of new fraud prediction models using a mix of approaches for tabular, graph, and behavioral data
- You will build and scale feature pipelines and training datasets from proprietary and third-party signals, partnering with data and platform teams when needed.
- You will prototype new modeling ideas and features, run offline experiments, and drive the best-performing approaches into production with appropriate risk controls.
- You productionize models: integrate into batch and/or real-time decision systems, and improve reliability, latency, and operational robustness.
- You will instrument and monitor model and data health, and help define retraining/backtesting workflows as fraud patterns evolve.
- Identify and implement foundational improvements to how the team builds models.
- You will collaborate across Engineering, Fraud Analytics, Product, and ML Platform to define requirements, evaluate tradeoffs, and communicate results clearly to both technical and non-technical audiences.
What we look for
- You have 6+ years experience researching, training, tuning and launching ML models at scale. Relevant PhD can count for up to 2 years of experience.
- Track record of delivering high impact machine learning models in a low latency live setting
- Strong Python skills and experience writing production-quality code.
- Experience building and evaluating models for tabular classification problems (preferably gradient-boosted decision trees like LightGBM/XGBoost/CatBoost, or similar).
- Experience with a deep learning framework (PyTorch preferred).
- Experience working with distributed data processing or parallel compute frameworks (Spark preferred; Ray/Dask or similar).
- Experience with ML lifecycle tooling for training orchestration, experimentation, and model monitoring (e.g., Kubeflow, Airflow, MLflow, or equivalent internal platforms).
- Proficient in using AI-powered developer tools (e.g., Claude Code, Cursor, or similar) to accelerate iteration, debugging, and code quality as part of day-to-day development workflows.
- You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
- You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
- Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
- You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
Pay Grade - N
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $153,000 - $213,000
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote; Serbia; Poland
Workplace: Remote
We are looking for a Senior Penetration Tester to strengthen the security of high-load products by identifying vulnerabilities across applications, infrastructure, cloud environments, and payment flows. In this role, you will work closely with engineering, product, fraud, and compliance teams to improve security posture through offensive security assessments and practical remediation.
Responsibilities:
- Plan and execute penetration testing activities across web applications, APIs, mobile applications, internal and external infrastructure, and AWS cloud environments
- Perform offensive security exercises, including red team and assumed-breach scenarios covering privilege escalation, lateral movement, persistence, and data exfiltration
- Assess the security of cloud-native services, Kubernetes environments, microservices, and CI/CD pipelines
- Identify vulnerabilities affecting payment systems, wallets, KYC/AML processes, bonus mechanisms, affiliate tracking, and other business-critical workflows
- Work with Product, Engineering, AppSec, Payments, and Fraud teams to prioritize findings and support remediation efforts
- Develop custom scripts and internal tools to improve testing capabilities where standard solutions are insufficient
- Contribute to threat modeling activities and support secure-by-design initiatives
- Review penetration testing plans, reports, and provide technical guidance to junior and middle security specialists
- Research emerging vulnerabilities, MITRE ATT&CK techniques, security advisories, and translate them into actionable improvements
- Support security assessments for new products, releases, and market launches, including effort estimation and pre-certification activities
- Act as a security advisor for technical and business stakeholders on offensive security matters
Requirements:
- 4+ years of hands-on experience in penetration testing or offensive security
- Proven practical experience in at least three of the following areas:
- Web applications / APIs
- Internal networks
- External infrastructure
- Cloud environments (AWS/GCP)
- Mobile applications (iOS/Android)
- OSCP or an equivalent offensive security certification
- Strong knowledge of SAST, SCA, DAST, AWS/GCP, MITRE ATT&CK, OWASP ASVS, OWASP WSTG, and PTES
- Good understanding of application architecture, including MVC and data flow principles
- Knowledge of supply chain attack techniques
- Experience writing scripts in Python and Bash
- Understanding of IAM models within at least one major cloud provider
- Hands-on experience testing Kubernetes-based environments, cloud-native applications, CI/CD pipelines (GitLab, GitHub Actions, Jenkins) and Infrastructure as Code solutions (Terraform, Helm, CloudFormation)
- Strong reporting, documentation, and communication skills
- Ability to balance security priorities with business and release deadlines
- Solid understanding of security frameworks and compliance standards, including PCI DSS, ISO 27001, NIST, and GDPR
- At least Upper-Intermediate level of English
Would be a plus:
- Advanced offensive security certifications such as OSWE, OSEP, OSED, CRTO, BSCP, ARTE, or GRTE
- Experience designing secure architectures for Kubernetes and AWS environments
- Previous background in iGaming, fintech, or payment products
- Public security research, CVEs, advisories, technical publications, or conference presentations
- Completion of HTB Pro Labs or strong CTF achievements
- Contributions to open-source offensive or defensive security projects
What's in it for you:
- Fully remote working format
- Competitive salary based on experience
- Paid annual leave and sick leave
- Opportunities for professional and career growth
- Supportive environment focused on continuous development and long-term growth
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE ROLE
Checkout.com http://Checkout.com is looking for an experienced Senior Data Scientist to lead advanced optimisation projects and champion the development of robust, sustainable ML architectures. You will be responsible for the enhancing payment flow through data and ML services, advancing the complex problem of multi-objective optimisation. You will work closely with other Senior and Staff Data Scientists to shape the architecture of our decisioning systems.
KEY RESPONSIBILITIES
- Lead projects and architecture design for multi-objective optimisation and scalable models.
- Create custom loss functions, evaluation, and tuning frameworks that reflect complex business problems.
- Collaborate with product stakeholders to align technical strategy with business goals and resolve blockers across the team.
- Apply efficient data transformations using distributed computing (e.g., Spark, Dask) and ensure robust test coverage for production systems.
- Mentor junior team members and utilise model explainability methods to drive feature performance improvements.
ABOUT YOU
- 5+ years of experience in designing, building and maintaining machine learning models to solve complex, large-scale business problems.
- Deep understanding of frequentist and Bayesian statistics, plus supervised and unsupervised modelling techniques.
- Proven experience modelling complex interactions (e.g., cluster or network effects).
- Expertise in model explainability to tune feature engineering and understand feature interactions.
- Ability to write high-quality, production-grade Python code and collaborate effectively with non-technical stakeholders.
- Proficient in leveraging LLMs for coding support and process optimisation to maximise personal and team productivity.
- Adept at tuning technical communication for broad audiences.
- Proven ability to build trusting relationships with product stakeholders and deeply understand business models.
NICE TO HAVE
- Experience with distributed general-purpose cluster-computing.
- Proven experience designing and deploying recommender systems, contextual bandits, or network intelligence applications.
- Experience in fintech, payments or similar domains.
- Experience with Docker, AWS/GCP, and modern ML deployment practices.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Phoenix, Arizona
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
Your job is to build Alpaca's algo trading platform to satisfy our users who expect high quality and performance from their brokerage service. This opportunity is similar to joining AWS or Heroku in their early days, designing and architecting our platform by wearing many different hats in our small team. As an experienced engineer, you will write tons of code and make critical decisions about delivering the best experience to our customers. This certainly requires deep knowledge in both frontend and backend, databases and distributed systems, as well as broad experience from low to high level in CPU-level hardware for high throughput, robust concurrency system design, abstract distributed system architecture for high availability and object-oriented data modeling with long term growth in mind. Joining an early stage startup, the payoff to this highly demanding environment will be worth the effort.
You must have previous software engineering experience with trading or exchange systems (OMS, EMS, exchanges, market making, algorithmic trading, quant trading).
Who You Are (Must-Haves):
Strong, experienced software engineer with lead experience is preferred
Coding skills in both low and high level languages around C/C++, Go, Zig, Rust, Java, Scala, Python
Low latency and high throughput optimization
Experience with messaging queues and message brokers
Analytical data-oriented mindset and skills
Knowledge of algorithms, distributed systems, scalability, high availability, databases, low latency systems and concurrency control
System design skills with object-oriented data modeling, service-oriented architectures, system abstraction
Experience with the development and implementation of Order Management systems (OMS) and Risk Management systems (RMS)
Who You Might Be (Nice-to-Haves):
Algo trading experience (either professional or personal)
FIX protocol knowledge
Experience with observability, tracing, continuous profiling and benchmarking
Financial market (exchange, broker-dealers, clearing, etc.) knowledge
Experience with financial ledgers
Statistical and quantitative analysis skills
Experience with major cloud platforms (we primarily use GCP)
Experience with Docker and Kubernetes
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Rochester, MN
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
Via has partnered with 100+ cities and public transit agencies around the world to deploy our mobility technology. As the
Safety Operations Manager,
you will oversee driver safety programs, lead in-person and virtual training, and support market operations to ensure our drivers meet the highest standards of safety and service.
What You’ll Do:
Serve as the primary safety lead for the service - conducting post-incident reviews, safety audits, and ride-alongs to ensure compliance with company and regulatory standards.
Monitor trends in safety data and collaborate with central operations to identify opportunities for proactive coaching or process improvements.
Support and occasionally act as the Designated Employer Representative (DER) for DOT compliance, ensuring accurate recordkeeping and timely follow-up on testing or incidents.
Lead root cause analyses for accidents and incidents and develop corrective action plans.
Design, deliver, and continually improve driver training programs - including onboarding, remedial, and refresher sessions - with a strong focus on safety, defensive driving, and passenger assistance.
Provide hands-on instruction in:
Wheelchair Securement & Passenger Sensitivity
Defensive Driving
De-escalation & Customer Interaction
CPR/First Aid & Emergency Procedures
Evaluate driver performance through ride-alongs, skills assessments, and feedback sessions.
Maintain training documentation, certifications, and compliance records.
Conduct regular ride along’s to observe service quality, reinforce training, and coach drivers in real-world conditions.
Serve as a visible leader across markets - fostering a culture of safety, accountability, and support.
Partner with operations, safety, and compliance teams to align local practices with company-wide goals.
Assist in driver scheduling for trainings and ensure operational readiness.
Support reporting and communication between field teams and central operations
Who You Are:
Commercial Driver’s License (CDL) with passenger endorsement required.
3+ years of experience in driver training, operations management, or field supervision, preferably in fixed route and paratransit settings.
Proven ability to coach, motivate, and manage performance among diverse driver teams.
Strong understanding of safety protocols, ADA requirements, and DOT regulations.
Excellent communication and interpersonal skills; able to train and inspire adult learners.
Comfort balancing field work with administrative and compliance tasks.
Proficiency with digital tools (LMS platforms, dashboards, spreadsheets, etc)
Successful completion of a pre-employment physical exam, drug test, criminal background check, and motor vehicle records check is mandatory for employment.
Certifications & Professional Development:
We will support continued professional development and certification renewal, including:
PASS (Passenger Assistance Safety and Sensitivity)
LLLC Defensive Driving
CPR/First Aid
De-escalation Training
Other state- or service-specific certifications as needed.
Compensation and Benefits:
Salary Range: $75,000 - $85,000 / year
Final salary will be determined based on experience, knowledge, and skills.
Comprehensive benefits package, including medical coverage, paid time off, and 401(k) matching.
Opportunities for certification, advancement, and leadership development.
Ready to join the ride?
Via is an equal opportunity employer.
Location: United States
We are looking for an experienced NetSuite Developer / Engineer to provide ongoing technical support and development for our Oracle NetSuite ERP system.
This person will be responsible for troubleshooting technical issues, maintaining and improving custom scripts and configurations, resolving bugs, supporting third-party integrations, and helping ensure that our NetSuite environment remains stable, reliable, and efficient.
The ideal candidate is an experienced NetSuite developer who enjoys debugging, problem-solving, and getting to the root cause of technical issues. This role is highly technical, but a basic understanding of accounting and financial workflows is preferred.
This is a remote position.
Key Responsibilities
NetSuite Development and Script Maintenance
• Develop, maintain, and modify SuiteScript customizations using SuiteScript 2.x.
• Maintain existing custom records, forms, workflows, and scripts.
• Write clean, efficient, scalable, and well-documented code.
• Follow NetSuite development best practices.
• Ensure customizations remain stable and compatible with future NetSuite updates.
Technical Troubleshooting and Issue Resolution
• Investigate and resolve technical issues affecting NetSuite functionality.
• Diagnose SuiteScript errors, workflow failures, custom form issues, and system performance problems.
• Perform root-cause analysis to identify recurring issues and implement long-term solutions.
• Troubleshoot issues reported by internal users and provide timely resolutions.
• Support technical issues affecting financial workflows, billing, and reporting.
Bug Fixes and System Maintenance
• Identify, prioritize, and resolve bugs affecting custom NetSuite functionality.
• Test and validate bug fixes before deployment.
• Monitor custom scripts for errors, failures, and governance issues.
• Help maintain the overall stability and reliability of the NetSuite environment.
Script Deployment and Change Management
• Deploy scripts and customizations across Development, Sandbox, UAT, and Production environments.
• Follow established testing and change management procedures.
• Maintain version control of custom code.
• Monitor deployments to ensure successful implementation with minimal disruption to business operations.
Integration Support
• Troubleshoot issues involving third-party integrations connected to NetSuite.
• Assist with maintaining API connections and resolving synchronization errors.
• Support testing following integration updates or vendor changes.
• Work with external NetSuite partners when additional technical support is needed.
Documentation
• Maintain technical documentation for scripts, customizations, integrations, and deployments.
• Document code changes, bug fixes, troubleshooting procedures, and system configurations.
• Create documentation that supports future maintenance, troubleshooting, and knowledge sharing.
Collaboration and Technical Support
• Work closely with Finance and other internal stakeholders to understand technical requirements and resolve system issues.
• Clearly explain technical issues and solutions to non-technical stakeholders.
• Collaborate with external NetSuite partners on complex technical issues and system improvements.
• Provide technical guidance regarding NetSuite functionality, limitations, and potential solutions.
Required Skills and Qualifications
• Strong experience developing and maintaining Oracle NetSuite using SuiteScript 2.x.
• Proficiency in JavaScript.
• Strong understanding of NetSuite development best practices.
• Excellent analytical, debugging, and troubleshooting skills.
• Ability to quickly diagnose complex technical issues and identify root causes.
• Strong attention to detail.
• Ability to write clean, maintainable, and well-documented code.
• Strong written and verbal communication skills.
• Ability to explain technical concepts clearly to non-technical stakeholders.
• Strong organizational skills and the ability to manage multiple support requests, development tasks, and deployments at the same time.
• Ability to work collaboratively with Finance teams, internal stakeholders, management, and external technical partners.
Preferred Qualifications
• Basic understanding of accounting and financial workflows, including Accounts Receivable, Accounts Payable, General Ledger, billing, and financial transactions.
• Experience troubleshooting third-party integrations and API connections.
• Experience working with NetSuite across Sandbox, UAT, and Production environments.
• Experience with version control and structured software development processes.
Typical Tasks
The role may include:
• Reviewing and responding to internal NetSuite technical support requests.
• Investigating and resolving reported bugs and system issues.
• Maintaining and updating existing SuiteScripts.
• Monitoring production scripts and resolving execution errors.
• Testing script changes and bug fixes in Sandbox or other non-production environments.
• Deploying approved scripts and customizations to Production.
• Troubleshooting third-party integrations and synchronization issues.
• Maintaining technical documentation.
The workload will vary depending on active support requests, development needs, deployments, and system issues.
How Success Will Be Measured
Success in this role will be measured by:
• Timely resolution of technical issues and support requests.
• Accurate diagnosis and resolution of bugs with minimal recurrence.
• Successful script and customization deployments with minimal production issues.
• Stability and reliability of the NetSuite environment.
• Quality, accuracy, and completeness of technical documentation.
• Responsiveness to Finance and internal stakeholder technical requests.
• High-quality, readable, and maintainable code that follows NetSuite best practices.
Salary: $10 – $20 / hour
What You'll Do
Lead the creative development of AI-assisted video content across campaigns, branded content, social, advertising, and experimental formats.
Guide multidisciplinary creative teams across concept development, visual storytelling, editing, motion, and AI-enhanced production workflows.
Combine traditional filmmaking, cinematography, editing, and post-production principles with emerging AI tools and workflows.
Generate and refine concepts using AI video, image-to-video, compositing, and editing tools while maintaining high creative standards.
Provide clear creative direction, feedback, and mentorship to creatives across multiple projects and workflows.
Collaborate directly with customers, presenting creative rationale, leading reviews, and helping shape strategic creative solutions.
Drive experimentation and innovation across AI video workflows, identifying opportunities to improve creative quality, scalability, consistency, and production efficiency.
Help define and evolve internal AI video production standards, workflows, and best practices across teams.
Contribute to team capability building through knowledge-sharing, documentation, mentorship, and creative leadership.
Balance hands-on creative execution with leadership responsibilities across multiple fast-moving projects.
What You'll Need to Succeed
5+ years of experience in filmmaking, video production, post-production, creative direction, or related creative fields.
Strong portfolio showcasing cinematic storytelling, editing, visual direction, motion, or AI-assisted video work.
Experience leading creative projects, mentoring creatives, and guiding multidisciplinary teams or workflows.
Hands-on experience using Generative AI tools for video or image creation within production environments.
Strong understanding of storytelling, composition, lighting, motion, pacing, editing, and cinematic language.
Experience integrating AI-generated assets into professional production workflows while maintaining narrative quality and brand consistency.
Strong understanding of modern AI video ecosystems, workflows, and experimentation practices.
Proficiency in Premiere Pro, After Effects, and other relevant Adobe Creative Suite applications.
Familiarity with motion graphics, compositing, animation, or 3D workflows is a plus.
Strong English communication skills with the ability to lead customer-facing conversations and collaborate across globally distributed teams.
Ability to balance creative excellence, operational scalability, mentorship, experimentation, and strategic thinking in fast-paced creative environments.
Location: US
Coherent Solutions
builds custom software for enterprises and high-growth companies. Founded in 1995, we have 1,700+ people across 10 countries, serving clients in fitness & wellness, healthcare, fintech, manufacturing, and technology.
Our model combines local client leadership with global engineering teams across Europe and Latin America. We are investing heavily in AI and modern software delivery via initiatives like
Coherent Catalyst
, and we expect our client-facing teams to lead those conversations with customers.
About the Role
This is a pure hunter role.
You carry a quota, and your primary responsibility is winning new enterprise clients through your own prospecting, BDR introductions, inbound leads, partner referrals, and your professional network. Once a new account is closed, you will work closely with our delivery management teams to grow it into a long-term, strategic relationship.
You will engage with buyers ranging from directors to C-suite executives and navigating complex, multi-disciplinary decision processes. The services market is changing rapidly; AI is reshaping how software gets built, delivered, and priced. The expectation for this role is to understand these shifts and discuss them confidently with executive buyers. You don’t need to be an AI engineer, but you must understand where the market is heading and connect those changes to how it impacts a client’s growth, efficiency, risk, and bottom line.
What You'll Do
Own the full sales cycle: Prospect, qualify, shape the solution with delivery, negotiate, and close net-new business;
Win new logos and establish the foundation to expand the strategic accounts you win;
Lead commercial strategy for SOWs, master services agreements (MSAs), pricing, and contracts;
Run RFI/RFP responses and tailored proposals in tight collaboration with engineering and delivery teams;
Build and manage a healthy pipeline with highly accurate forecasting in Salesforce;
Partner with marketing on targeted Account-Based Marketing (ABM) campaigns and regional events;
Represent Coherent at major industry events and face-to-face client meetings;
What
We’re
Looking For
6+ years of selling custom software engineering, digital product services, or IT consulting;
A proven track record of hunting and winning new enterprise clients with multi-year, multi-discipline services engagements;
Comfort selling to C-suite and VP buyers, with the ability to confidently articulate how modern AI-driven development models accelerate time-to-market;
Deep working knowledge of the SDLC, global distributed delivery models, and agile consulting;
Experience working with distributed global delivery teams (specifically leveraging talent pools in Europe and Latin America);
Stability matters to us. Enterprise services relationships take years to build, and we want the same commitment from our people. A history of multi-year tenures will carry significantly more weight than a long list of short-term logos;
Minnesota preferred; WI, IL, or East Coast considered;
What Do We Offer
Base salary from $130K to $165K plus uncapped commission and performance bonuses
;
Performance-based equity awards;
Comprehensive health, dental, and vision insurance;
401(k) matching and generous PTO policy;
Travel: Approximately 20-30% for strategic client meetings, industry conferences, and internal executive planning.
Location: Tokyo
Workplace: OnSite
ROLE HIGHLIGHTS:
- Chief of Staff, Japan
- Location: Tokyo, Japan
- Department: ICEYE Japan
- Reports to: CEO, ICEYE Japan
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As Chief of Staff, you’ll become the strategic right hand to the Country Director of ICEYE Japan, turning executive priorities into coordinated action across sales, delivery, and government affairs. You’ll own the operating rhythm that keeps the Japan leadership team focused and accountable, and act as the connective tissue between local teams and ICEYE’s global functions in Finland. You’ll bridge Japanese business culture with a fast-moving international HQ, and drive high-stakes initiatives, from government tenders to market-entry projects, from first conversation through to delivery. This is a role building in one of ICEYE’s most strategically important markets.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Partner with the Country Director to define ICEYE Japan’s strategic priorities, OKRs, and annual business plan, and run the leadership team’s operating rhythm, including meetings, quarterly business reviews, and HQ/board reporting.
- Act as a trusted proxy for the Country Director on select internal and external matters, preparing briefing materials, decks, and talking points for executive, government, and customer engagements.
- Connect Japan-based sales, program management, and technical teams with ICEYE’s global functions (product, engineering, legal, finance, communications), ensuring Japan’s priorities are represented in global planning.
- Project-manage strategic initiatives, such as partnership launches, government tenders, and market-entry projects, from planning through execution.
- Support engagement with Japanese government agencies, disaster-response bodies, insurance partners, and industry associations, and help manage relationships with local advisors and vendors.
- Oversee office operations, budget tracking, and vendor/contract management for the Japan entity, in coordination with global finance and legal teams.
- Support hiring, onboarding, and team-building as ICEYE Japan scales.
WHAT WE’RE LOOKING FOR
Must haves:
- 10+ years of experience in strategy consulting, business operations, chief of staff roles, investment banking, or similar high-performance environments.
- Business fluency in Japanese and English, written and spoken, and comfortable operating in both languages in high-stakes settings.
- Demonstrated experience working with or alongside senior executives, with strong judgement on prioritisation and confidentiality.
- Excellent structured-thinking, project management, and executive communication skills (decks, memos, briefs).
- Strong cross-cultural fluency, able to bridge Japanese business norms with an international, fast-moving HQ culture.
- Comfortable with ambiguity and an ownership mentality typical of scale-up environments.
Nice to haves:
- Experience in aerospace, defence, geospatial/earth observation, insurance (particularly natural catastrophe/reinsurance), or government relations.
- Prior experience in a startup/scale-up, or within a multinational’s Japan subsidiary.
- Familiarity with Japanese government procurement processes and/or the disaster-management ecosystem.
- MBA or equivalent advanced degree.
APPLICATION PROCESS
- TA Screen
- Hiring Manager Screen
- Mission Sales Director screening
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
УдалённоseniorRemote - US
УдалённоCiudad de México, Mexico; Moscow, Russia; Official employment under local labor law; contractor arrangements available for candidates from other countries
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридLondon; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоseniorYou’re comfortable working in a fully remote, distributed team and collaborating across time zones; APAC; EMEA
УдалённоRemote - U.S.; Airship's Digital First approach means flexible, remote work is the norm, with a team that collaborates across timezones and geographies every day; Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones