Location: Tokyo
テクニカルアカウントマネージャー (Technical Account Manager)
Asanaのテクニカルアカウントマネジャー(Technical Account Manager: TAM)は、顧客が日々の業務において「明瞭さ(Clarity)」を見出し、Asanaを活用して成果を上げることを支援します。TAMはAsanaのエキスパートであり、顧客の成功に情熱を注ぐ生産性のプロフェッショナルです。顧客からの質問、機能リクエスト、インシデント報告に対応し、中長期的な視点でのAsana活用のためのベストプラクティスを提供します。また、Asana社内では顧客の声を製品開発に反映させるための代弁者となり、製品開発チームと対話します。TAMの成功指標は「顧客の成功」であり、顧客への深い共感(Empathy)を通じてそれを実現します。
AsanaのTAMとして、あなたは大規模かつ複雑な要件を持つエンタープライズ顧客に対し、戦略的な技術アドバイザーとしてサポートを提供します。顧客のステークホルダーと深く連携し、技術的なイネーブルメント(定着化)を推進し、継続的な利用を確実にするとともに、Asanaの機能を顧客の長期的目標に合致させます。この役割は、強力な技術的適性、卓越した顧客への共感力、そして社内外のステークホルダーを巻き込む影響力が求められる、クロスファンクショナルなポジションです。
【勤務地・働き方】
このポジションはAsana Japanの技術本部長にレポートします。
私たちは、居住地に関わらず最適な人材をお迎えしたいと考えています。そのため、ご本人の状況に合わせて以下のいずれかの働き方を用意しています。
関東圏にお住まいの方:
東京オフィスを拠点とした、オフィス中心のハイブリッドスケジュール(原則 月・火・木曜出社)となります。
関東圏以外にお住まいの方(日本国内):
リモートワークでの勤務が可能です。ただし、チームビルディングや重要会議のため、
月1〜2回程度、東京オフィスへの出社をお願いしています
(詳細は面接時にご案内します)。
なお、重要な会議やオンサイト支援など、状況に応じて顧客先への訪問や国内出張が発生する場合があります。
【主な業務内容】
顧客への技術的アドバイザリーとベストプラクティスの提供
エンタープライズ顧客の導入後における「技術的な成功(Technical Success)」に責任を持ち、Asana活用拡大の主要な技術アドバイザーおよびパートナーとして機能する。
Asana API、サードパーティサービスとの連携、認証(SAML/SCIM)、クラウドセキュリティおよび管理者ガバナンスに関するベストプラクティスを、顧客の環境や目標に合わせて設計・提案する。
顧客のシステムアーキテクチャ、ビジネス上の優先順位、技術構成に関する深い知識を維持し、ニーズを先読みした提案を行う。
顧客の健全性維持とリスク管理
顧客との定期的なコミュニケーションや技術レビューを通じて顧客におけるAsana利活用にプロアクティブに関与し、製品価値の定着と継続的な利用を促進する。
セールス、カスタマーサクセスマネージャ(CSM)と共同で利用パターンやエンゲージメント傾向からヘルススコアを監視し、リスクの早期発見や、利用拡大・再エンゲージメントの機会を特定する。
各種エスカレーション、移行プロジェクト、重大インシデント対応を社内各部門と連携して主導し、予防・早期検知・透明性のあるコミュニケーションを通じてリスクを最小化する。
社内連携と製品へのフィードバック
社内の技術ナレッジの標準化を推進し、再現性のあるベストプラクティスを策定・共有することで、チーム全体の提案力向上に貢献する。
セールス、サポート、プロダクト、エンジニアリングチームと緊密に連携し、統一された顧客体験を提供する。
顧客の声を代弁し、実際のユースケースや課題に基づいたフィードバックを行うことで、製品ロードマップへ影響を与える。
【応募資格】
経験とドメイン知識
SaaS業界における、顧客対面型の技術的役割(TAM、ソリューションエンジニア、導入コンサルタントなど)での5年以上の経験。
ワークフロー、自動化、ビジネスプロセス管理(BPM)など、業務プロセスに関わるSaaS・ソフトウェアを直接取り扱った経験。
※インフラやセキュリティ領域専業ではなく、ビジネスロジックやアプリケーション層の課題解決に関わった経験を重視します。
大規模なエンタープライズ顧客の複雑なステークホルダー管理を行い、プロジェクトを成功に導いた実績。
技術的専門性
API、システム連携、認証プロトコル(SAML, SCIM)、および技術アーキテクチャについて、顧客と自信を持って議論できる技術的知見。
SaaSインフラ、セキュリティ基準、エンタープライズIT環境に関する広範な理解。
顧客の技術的な課題や質問を素早く理解し、複雑な概念を噛み砕いて解決策を提示する能力。
コミュニケーションと言語能力
日本語によるネイティブレベルのコミュニケーション能力(口頭および記述)。
英語力は必須ではありませんが、英語の読み書きに抵抗がないこと(会社が用意するAIツールを使用しての対応でも可)
優れたドキュメンテーション能力、ファシリテーション能力、プレゼンテーション能力。
技術的な内容を、現場の運用担当者から経営層(非技術者)まで、相手に合わせて分かりやすく伝える能力。
マインドセットと姿勢
標準化へのリーダーシップ:
属人化を防ぎ、チーム全体の成果を最大化するために、ナレッジの共有やベストプラクティスの標準化(Playbook作成など)を率先して推進できること。
プロセス主導型:
すべての顧客に標準化された極めてポジティブな体験を提供するためのプロセスを作成、実装、改善することへの強い意欲。
学習意欲:
新しい製品機能や技術トラブルシューティング、AIツールなどの新技術を自ら学び、業務の効率化や顧客への価値提供に活かす姿勢。
プロアクティブな行動とコミュニケーション:
常に先回りして行動を起こし、かつ透明性の高い発信を行うことで、周囲からの信頼を確実に獲得できること。
Technical Account Manager
Our Technical Account Management (TAM) team helps customers find clarity in their work and get results with Asana
. TAMs are Asana experts and productivity partners who are passionate about investing in our customers’ success
. We help customers resolve technical inquiries, guide architectural decisions, and educate them on best practices for long-term scalability
. Within the organization, we amplify our customers’ voices in product development and maintain an active dialogue with our product and engineering teams
.
As a Technical Account Manager at Asana, you’ll act as a strategic technical advisor to our largest and most complex enterprise customers
. You’ll partner closely with customer stakeholders to drive technical enablement, ensure sustained adoption, and align Asana’s capabilities with their organizational goals
. This is a cross-functional role requiring strong technical acumen, customer empathy, and the ability to influence both internal and external stakeholders
.
This role can either be fully remote depending on where you live in Japan, or based in our Tokyo office with an office-centric hybrid schedule
. If based in-office: The standard in-office days are Tuesday, Thursday and one additional day of choice, which may be determined by your team
. Most Asanas have the option to work from home on the two other weekdays they are not in office
. If you're interviewing for this role, your recruiter will share more about the in-office requirements
. Occasional domestic travel to customer sites may be required for key meetings and on-site support.
What you’ll achieve
Own post-sales technical relationships for enterprise customers, serving as their primary advisor and partner as they scale on Asana
.
Deliver best-practice guidance on Asana APIs, third-party integrations, authentication (SAML/SCIM), cloud security, and administrative governance tailored to each customer’s technical environment
.
Maintain in-depth knowledge of customer technical architecture and business priorities to proactively anticipate and solve technical challenges
.
Partner with Sales and Customer Success Managers (CSMs) to monitor customer health, track engagement trends, and identify risk early while uncovering expansion opportunities
.
Coordinate technical escalations, migration projects, and critical incidents in partnership with cross-functional teams, ensuring clear communication and prompt resolution
.
Standardize technical knowledge across the team by developing reproducible best practices, documentation, and playbooks
.
Collaborate with Support, Product, and Engineering to deliver a unified customer experience and advocate for customer needs on the product roadmap
.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
5+ years of experience in a customer-facing consultative technical role (such as TAM, Solutions Engineer, or Implementation Consultant) within the SaaS space
.
Background in workflow management, automation, or business process management (BPM) software, with a focus on solving problems in the application layer and business logic
.
Proven track record partnering with and influencing senior stakeholders in large enterprise environments
.
Strong technical acumen across APIs, system integrations, enterprise authentication protocols (SAML, SCIM), and cloud IT infrastructure
.
Native-level fluency in Japanese (verbal and written), with professional working proficiency in written English (reading and writing, with company-provided AI translation tools welcome)
.
Stron
g presentation, documentation, and communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audience
s
.
Process-driven approach with a focus on establishing scalable playbooks and conti
nuous operational improvement
.
At Asana, we're
committed to building teams that include a variety of backgrounds,
perspectives, and skills, as this is critical to helping us achieve our mission
. If you're interested in this role and don't meet every listed requ
irement, we still encourage you to apply
.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Security Governance, Risk, and Compliance (GRC) team is the connective tissue that holds the company accountable to its security and control commitments. We translate regulatory, customer, and voluntary obligations into controls that teams act on, and give leadership a bird's-eye view of how well we're meeting them. We're building continuous assurance, to challenge and evidence the performance of controls continuously rather than through periodic audits.
As Anthropic scales to meet public-company standards, the Sarbanes-Oxley (SOX) control environment over our technology stack is one of the most consequential things this team will drive. Within Security GRC's technical controls assurance function, you will be a hands-on senior contributor on what the IT general controls must achieve to support SOX 404 compliance. You will work as a peer to Internal Audit's IT SOX team: Internal Audit tests independently, and you define the control requirements, monitor that controls operate, and make sure evidence is audit-ready before Internal Audit and our external auditors test it.
You will pair with Engineering, Security, IT, and Finance as they design and implement against those requirements, and validate that what ships actually meets the bar. You will also work with GRC engineering to automate evidence collection and continuous monitoring, starting with ITGCs and extending into other areas of security and compliance. This role reports to the Head of Security Controls Assurance and is well suited to someone who wants to stay close to the work and change how a frontier AI company builds its compliance infrastructure.
Key responsibilities
Define control requirements and acceptance criteria across the core ITGC domains of logical access, change management, operations, and program development for SOX in-scope systems, including home-built platforms where the control has to be designed into the system.
Set the bar for in-scope systems from day one. As financially significant systems are built, migrated, or replaced, define what the system must provide before go-live, and assess SDLC controls for new system implementations and changes so controls are not retrofitted after the fact.
Pressure-test changes for SOX impact during design. Review major infrastructure, system, and agent framework changes for control impact while decisions are still cheap, and keep a clear view of which changes alter the SOX scope, key control population, or evidence requirements.
Perform second-line monitoring and readiness testing. Test key ITGCs and IT automated controls (ITACs) ahead of Internal Audit and the external auditors, including walkthrough preparation and validation that populations are complete and accurate, and support the move from manual to automated control reliance.
Build continuous monitoring and evidence readiness with GRC engineering. Stand up automated evidence collection and monitoring for ITGCs, map controls to the common controls framework, and materially raise automated evidence coverage while cutting audit prep time.
Run system and process risk assessments. Identify control gaps in in-scope systems and processes, and recommend remediation that engineering owners can act on.
Drive control deficiency remediation with cross-functional partners. Track and root-cause ITGC deficiencies surfaced by monitoring, Internal Audit, or external audit; partner with engineering owners on remediation design; and assess whether remediation actually closes the gap before re-testing.
Support the external audit with Finance and Internal Audit. Prepare walkthroughs, evidence requests, and testing schedules on management's side, and keep the line clear between your monitoring and Internal Audit's independent testing.
Assess scope changes through a SOX lens. When new products, entities, systems, or integrations come into scope, assess their impact on control design, evidence requirements, and engineering effort before commitments are made.
Maintain alignment with the broader compliance portfolio. Support the controls and evidence behind SEC cybersecurity disclosure requirements.
You may be a good fit if you
Thrive at the pace of a hypergrowth company. You're comfortable making calls with incomplete information and reprioritizing as scope shifts.
Have been a senior contributor to an ITGC program through SOX 404 readiness and/or at a public company, with a working command of PCAOB AS 2201, COSO 2013, and how external auditors scope, test, and evaluate technology controls and deficiencies.
Have hands-on IT audit or IT SOX experience designing, testing, and documenting controls across access management, change management, and operations.
Have hands-on engineering fluency, possibly from an earlier engineering career: you can read code and Terraform, follow a CI/CD pipeline end to end, and challenge a design on its technical merits.
Have deep familiarity with developer platforms, release engineering, cloud infrastructure, or ERP/financial systems control domains.
Are a strong collaborator and communicator across Finance, Engineering, Internal Audit, and external auditors, and can work independently on complex workstreams while keeping senior stakeholders informed.
Use Claude and other LLMs as daily working tools, and have grounded, specific views on which SOX assurance workflows AI can run today and which it can't yet.
Translate SOX and framework language into acceptance criteria engineers can build against, and translate engineering reality back into assurance language auditors and leadership can rely on.
Default to getting the requirement designed into the system rather than papering over the gap with procedure.
Strong candidates may have
A combination of audit or advisory experience (Big 4 or equivalent, ideally IT audit) with in-house experience at an AI-forward tech company, in either order.
12+ years of hands-on IT audit and SOX compliance experience.
Taken a company through a first-year SOX 404(a) and 404(b) assessment, including a first external ITGC audit.
Experience at a pre-IPO or newly public technology company.
Defined or assessed controls over home-built financially significant systems, usage-based billing, or revenue metering pipelines.
Defined or assessed controls for AI/ML systems or agents acting in production environments.
Stood up continuous controls monitoring or automated evidence programs.
Experience with SOC 1 reliance, service organization control mapping, and complementary user entity controls.
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$345,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Mesa, AZ, USA
Bradken
is a global manufacturer of custom-engineered products and solutions for the resources sector. Our products operate in some of the toughest mining environments in the world, where performance, reliability, innovation, and practical engineering support are critical to customer success. We partner closely with some of the largest mining companies globally, delivering solutions that improve equipment performance, productivity, safety, and lifecycle value.
About The Role
We are seeking an
Applications
Engineer
to support the development, improvement, and customization of Bradken's mining equipment product lines, with a primary focus on
Crawler Systems for Electric Rope Shovels and Hydraulic Excavators
.
This is more than a traditional design engineering role. While strong mechanical design capabilities are fundamental, this position also requires engineers who are comfortable working directly with customers, participating in technical discussions, presenting solutions, and supporting product evaluations in the field.
You will collaborate across Engineering, Product Management, Manufacturing, Supply Chain, Sales, and end users to transform operational challenges into practical engineering solutions. The role offers excellent exposure to mining operations, customer problem-solving, and the performance of large-scale equipment operating in demanding environments.
Success in this role requires someone who enjoys both technical engineering work and customer interaction. You should be comfortable explaining technical concepts, presenting recommendations, gathering customer requirements, and building credibility through engineering expertise.
This is an outstanding opportunity for engineers who want to see their designs perform in real-world applications rather than working exclusively behind a desk.
While previous mining experience is beneficial, we are equally interested in candidates with strong machinery design fundamentals who are eager to learn the mining industry, develop product expertise, and immerse themselves in customer challenges and field applications.
Key Responsibilities
You will work across product design, reverse engineering, modelling, drafting, simulation, technical analysis, field evaluations and customer support activities.
You Will
Create and update 3D models, detailed drawings, and engineering documentation.
Support reverse engineering, product improvements, and new concept development.
Complete engineering calculations, analysis, simulations, and technical verification activities.
Collaborate with Manufacturing and Supply Chain teams to ensure designs are practical, manufacturable, and cost-effective.
Participate in customer discussions to understand operational requirements and technical challenges.
Present engineering solutions, product recommendations, and technical findings to both internal and external stakeholders.
Support field evaluations, product inspections, and site investigations.
Conduct visits to customer and manufacturing locations to gather data and support product performance reviews.
Capture specifications, product data, and design updates within Bradken's Product Lifecycle Management system.
Provide technical guidance to Sales, Operations, and Customer Support teams.
Contribute to safety, quality, continuous improvement, and product innovation initiatives.
This role is primarily office/shop-based with regular interaction with customers and operational teams. Travel to customer, mine, and manufacturing sites is expected.
What We're Looking For
Required Qualifications
Bachelor's Degree in Mechanical Engineering or equivalent.
Experience in mechanical design, product design, reliability engineering, or product development.
Strong proficiency in 3D CAD modelling, detailed drafting, and engineering analysis.
Experience working with manufactured products, design changes, and technical documentation.
Ability to collaborate effectively with engineering, manufacturing, commercial, and operational teams.
Strong verbal communication and presentation skills.
Current driver's license and ability to travel regionally.
Spanish language capability is highly preferred.
French language capability would be considered an asset.
Ideal Industry Backgrounds
We Are Particularly Interested In Candidates With Experience In
Mining equipment
Mobile equipment
Heavy industrial machinery
Material handling equipment
Construction equipment
Power generation equipment
Rotating equipment
Industrial manufacturing
Structural mechanical systems
Crushers, conveyors, processing equipment, or similar industrial products
Machinery Design Experience Is Strongly Preferred.
Candidates coming from industries involving large industrial equipment, heavy mechanical assemblies, mobile machinery, or power generation environments will likely find the strongest alignment with this opportunity.
While all engineering backgrounds will be considered, candidates whose experience is primarily focused on
building services, HVAC systems, commercial building design, or MEP consulting
may find the role less aligned due to the heavy equipment and industrial machinery focus of the position.
Technical Skills Valued
Experience with the following tools and technologies is highly regarded:
Siemens NX
ANSYS
Siemens Teamcenter PLM
3D Scanning Technologies
Product Lifecycle Management Systems
Finite Element Analysis (FEA)
Reverse Engineering Processes
Location & Work Authorization
This position is based in
Phoenix (Mesa), Arizona, USA
. Candidates must either be currently located within reasonable commuting distance of the Phoenix metropolitan area or be willing to relocate at their own expense.
Please note that
Bradken is unable to provide visa sponsorship or employment sponsorship for this position
. Applicants must have valid authorization to work in the United States at the time of application and for the duration of employment.
Bradken Benefits
A strong safety-first culture
Competitive salary and performance bonuses
Educational Assistance Program
Flexible work options
Global career opportunities
Learning & development support
Employee Assistance Program (EAP)
Paid parental leave and wellbeing initiatives
Why This Role?
This role offers a unique opportunity to combine
mechanical design engineering
,
customer engagement
, and
field exposure
within the global mining industry.
If you enjoy designing large-scale machinery, solving complex engineering challenges, presenting technical solutions, learning directly from customer operations, and seeing your work applied in some of the world's most demanding mining environments, this role will provide an exciting next step in your career.
If you are interested in joining a team that is making a significant impact in the industry, we invite you to submit your application, along with your resume and a concise cover letter outlining why this position aligns with your career aspirations.
Shortlisting for candidates will commence immediately.
Everyone has a story... become a part of ours!
How We Hire
About Our Screening Process:
As we work with teams around the world, time‑zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation, we may invite candidates to complete a one‑way video screening at a time that suits them. If you require adjustments or an alternative format, we’re happy to discuss this.
Before commencing employment
, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
WE RESPECTFULLY REQUEST NO APPROACHES FROM RECRUITMENT AGENCIES.
Bradken is an Equal Opportunity Employer. We are dedicated to fostering a diverse, inclusive, engaging, and flexible work environment for our employees, as we believe that remarkable outcomes arise when individuals are empowered to express their authentic selves in their work. All employment decisions will be based on merit, competence, performance, and business needs.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
This role is fully remote. Reddit has a flexible first workforce.
The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.
We are looking for a Senior Staff Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner with engineering leadership to identify foundational operational challenges, define comprehensive long-term strategies to address them, and lead complex engineering programs that turn those strategies into durable improvements across Reddit.
This is a deeply technical leadership role for someone who can anticipate systemic reliability challenges, shape long-term engineering strategy, and mobilize teams across the organization to deliver lasting change at internet scale.
What you’ll do:
Advance Reddit’s Reliability Strategy
Build an understanding of reliability across Reddit’s systems, teams, and practices. Partner with engineering leadership to evolve our long-term strategy and drive the next stage of how Reddit builds and operates reliable services.
Apply Deep Expertise at Global Scale
Bring firsthand insight in operating the world’s largest platforms, and adapt and extend them to solve Reddit’s unique technical and business challenges.
Lead Reliability Engineering for User Experience
Lead complex, cross-organizational programs advancing reliability, scale, and performance for critical user-facing systems across APIs, content delivery, feeds, search, messaging, and real-time experiences.
Shape the Future of Reliability
Guide the team’s long-term roadmap, setting direction and aligning investments across domains to build resilience, unlock scale, and enable innovation.
Build Strategic Partnerships
Own and grow cross-functional partnerships across product and infrastructure engineering, aligning teams on shared reliability priorities and shaping the investments that keep Reddit resilient as it scales.
Influence Engineering Standards
Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.
Elevate the Team
Develop engineers at every level through technical leadership, mentorship, and shared learning. Strengthen the team’s engineering judgment, reliability expertise, and ability to deliver with confidence.
What We’re Looking For
10+
years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating best-in-class large-scale distributed systems.
Expertise leading complex, cross-organizational engineering programs from design through launch.
Experience evolving company-wide reliability strategy and guiding long-term roadmaps and investments across technical domains.
Proven ability to build sustained partnerships with engineering leadership, product, and infrastructure teams to align technical and business priorities.
Deep knowledge of reliable and resilient systems designs, with experience adapting them to organizational needs and driving adoption.
Expertise diagnosing complex failures across applications, infrastructure, and networking, and improving observability to expose systemic risks.
Strong software engineering fundamentals and operational judgment, with a record of developing engineers at every level and raising engineering standards across teams.
Nice to Have
Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.
Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.
Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.
Contributions to open source software or participation in technical communities.
Experience leading large scale incident response and operational transformation initiatives.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$232,500
—
$325,500 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the role:
We are looking for a SOC Engineer to join our Security Operations team and help defend a fast-moving, cloud-native AI vibe-coding platform. In this role, your primary mandate will be building and evolving our security data lake, engineering reliable security telemetry, and owning high-fidelity detection engineering end-to-end. You will unify cloud, identity, endpoint, and application telemetry, staying on top of emerging threats to rapidly build and tune detections across our environment. Alongside this data and detection mandate, you will support incident investigations as needed to translate real-world threats into stronger automated defenses. This is a hands-on engineering role requiring strong technical depth, understanding of modern software engineering and CI/CD systems, familiarity with cloud-native infrastructure (especially GCP), and expertise in security data pipelines and detection workflows.
What You'll Do:
- Security Data Lake & Detection Engineering: Architect, expand, and maintain our security data lake while designing, testing, and tuning custom detection rules to maximize threat coverage and minimize noise across our cloud-native stack.
- Threat Awareness & Rapid Assessment: Continuously monitor emerging threats (0-days, bad actor activity, public exploitation campaigns, bug bounty reports, customer security issues) and rapidly assess their applicability to Replit's infrastructure, SaaS services, internal tools, and platform components.
- Investigation & Impact Analysis: Conduct targeted investigations to determine impact, analyze logs, telemetry, and system behaviors using SIEM, metrics, and Cloud Logging and identify gaps in detection/visibility.
Required Skills & Experience:
- Building and evolving the security data lake, unifying cloud, identity, endpoint, and application telemetry; hands-on experience with SIEM, Cloud Logging, and log-based investigation workflows.
- Engineering reliable security infrastructure and automation using infrastructure-as-code to close visibility gaps and perform log-based investigations.
- Proven expertise in detection engineering end-to-end, specifically developing, testing, and tuning custom detection rules to maximize threat coverage and reduce noise across complex environments.
- Strong understanding of software engineering fundamentals (code structure, build systems, dependencies, package ecosystems).
- Understanding of CI/CD pipelines and DevOps workflows.
- Solid knowledge of cloud architecture, especially Google Cloud Platform (GCP) services in modern cloud-native deployments.
- Familiarity with SaaS architectures, identity systems, and integration patterns.
Bonus Qualifications:
- Experience with threat intelligence, security research, or vulnerability analysis.
- Familiarity with Kubernetes, containers, serverless infrastructure, or modern distributed systems.
- Ability to write scripts or small tools for investigation or automation (Python, Go, Bash).
- Experience working with bug bounty programs or coordinated vulnerability disclosure workflows.
- Experience in fast-paced, cloud-native, or AI/ML-driven environments.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
This role is fully remote. Reddit has a flexible first workforce
The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.
We are looking for a Senior Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner closely with product and infrastructure teams to improve availability, latency, scalability, and operational excellence across Reddit’s most business critical experiences.
This is a highly technical role for someone who thrives in large-scale distributed systems, enjoys solving complex reliability challenges, and can lead cross-functional projects to deliver concrete business results across the organization.
What you’ll do:
Lead Reliability Engineering for User Experience
Drive projects to advance reliability, scalability, and performance for user-facing systems. Own execution from design through launch across API, content delivery, feed generation, search, and real-time experiences.
Architect for Scale
Partner with product and infrastructure engineering teams to ensure Reddit is highly available and performant under massive global load. Lead initiatives to improve redundancy, graceful degradation, traffic management, and capacity planning.
Reduce Operational Risk
Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Build proactive mitigation strategies and drive engineering improvements that reduce incidents and improve service health.
Build Automated Solutions
Eliminate repetitive operational work through automation and tooling. Build systems that improve deployment safety, incident response, remediation workflows, and reliability guardrails.
Drive Adoption of Engineering Standards
Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.
Mentor and Multiply Impact
Provide technical leadership and mentorship to engineers across SRE and software engineering teams. Help shape reliability culture and raise the operational excellence bar across the organization.
What We’re Looking For
5+
years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large-scale distributed systems.
Strong experience supporting high traffic, user-facing production environments.
Deep understanding of one or more: distributed systems, networking, Linux systems, cloud native architectures.
Strong programming skills in languages such as Go, Python, or similar.
Strong understanding of observability systems including metrics, logging, tracing, and alerting.
Experience improving reliability through SLOs, automation, incident management, and performance optimization.
Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services.
Strong collaboration and communication skills with the ability to influence technical direction across teams.
Nice to Have
Experience designing highly-available systems with strong operational and reliability practices.
Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.
Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.
Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.
Contributions to open source software or participation in technical communities.
Experience leading large scale incident response and operational transformation initiatives.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$190,800
—
$267,100 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a talented Software Engineer with a passion for building enterprise grade software to join the team. You will be focusing on developing world-class enterprise capabilities and features in support of our largest and most sophisticated customers. The work we do is both highly visible and critically important to the long term growth and success of Fivetran. You will have an impact across the entire product as we develop our next generation of enterprise, data governance, and solutions engineering offerings.
This team is tasked with evolving a high performance extract-load-transform data integration system that enables our connector teams to ship the Fivetran ELT product using powerful abstractions. The role will challenge you to solve problems in the domains of performance engineering, data security, and cluster orchestration. You don’t necessarily need to be a subject matter expert before you join us (you will be one before you leave!).
We're looking for people who can understand the key values that make our product great and implement those values in the many small decisions you make every day.
This is a full-time position based out of our
Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Design and implement features and performance improvements to create highly scalable distributed data pipelines on the cloud.
Develop, maintain, and test code.
Conduct design and code reviews.
Collaborate with peers, product managers, customer support, and other stakeholders to deliver the best product with high quality, performance, and scalability.
Participate periodically in on-call rotation.
Make Fivetran the most reliable and secure component of our customers’ data infrastructure.
Skills We’re Looking For
Bachelor's degree, preferably in Software Engineering or Computer Science.
3+ years of experience in the software industry with a passion for solving complex software engineering problems.
Software engineering foundation - experience designing and developing reusable libraries and experimentation platforms for backend and frontend from scratch leveraging industry best practices.
Demonstrated ability to write well-structured and performant code.
Ability to lead software and infrastructure design to satisfy project requirements.
Experience in code reviews, design, troubleshooting and testing.
Experience programming in an object oriented / systems language such as Java, C++, C# etc.
Experience interacting with continuous integration tools like Buidkite.
Knowledge of observability tools like New Relic/Grafana is a plus.
Knowledge of Data Engineering is a plus.
Understand how to use AI code assist and coding agents to automatically generate code for features, bugs, testing, and investigation.
Ability to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support researching, authoring, reviewing, and synthesizing various SDLC artifacts.
Bonus Skills
Hands-on experience working with any cloud technologies (AWS, GCP, Azure) and containerization methodologies like Docker, K8s.
Experience in data processing (ETL, ELT) and/or cloud-based platforms.
#LI-HYBRID #LI-DC2
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$140,592
—
$168,717.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Lisbon, Portugal
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers, and marketers to make informed decisions and stay ahead in the competitive mobile landscape.
We are looking for a skilled Business Technology Support Engineer to join our team to manage the day to day information technology tools and facilities for our amazing global staff.
You are a service oriented, self starting, problem solver that thrives working in a modern SaaS company.
What You Will Focus On
- Develop and interpret organizational goals, policies, and procedures related to Corporate IT, info security and SOC II compliance.
- Review new vendors and work on process improvements.
- Purchase and coordinate delivery of IT equipment & maintain asset inventory.
- Maintain SaaS applications and licensing.
- Collaborate and communicate with technical leaders to ensure systems operate within security controls.
- Review project plans to plan and coordinate project activity.
- Train users on IT systems and provide technical support when issues arise.
- Assist with employee provisioning and deprovision.
Skills We Are Interested In
- Operating system knowledge (Mac and Windows).
- Proficiency in scripting languages.
- Strong organizational and coordination abilities with close attention to detail.
- Experience with GSuite, cloud automation, MDM and other SaaS tools.
- Proficiency with installation/configuration of software and hardware (including network equipment and printers).
- Excellent communication skills for communicating with the business technology team, employees and other departments.
If you are ready to take the next step in your career at Sensor Tower, we’d love to hear from you!
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available location:
Singapore
Cloudflare is one of the most dynamic and innovative companies providing services on the Internet. Regulation of the Internet is exploding -- across a number of subject areas and jurisdictions -- at a rate previously unseen in the history of the Internet. We’re looking for a new team member who can help foster and promote our corporate philosophy and approach, in which the security and privacy of our customers are paramount.
We are looking for an exceptionally talented and energetic person to join our Public Policy team in Singapore, with a strong background in India policy. You will work on some of the most complicated and rapidly evolving policy issues in the world, such as content moderation, user privacy, and intermediary liability, and you’ll help us develop and communicate real-world solutions to addressing these challenges. You will also build and run programs that further Cloudflare’s reputation and standing in the region by partnering with governments, trade bodies, and civil society organisations. This person has a deep understanding of technology as well as regulatory environments. The ideal candidate can seamlessly go from a technical conversation with engineers to a high-level discussion with regulators and policymakers regarding where Cloudflare fits in the Internet stack. This person should be an expert at presenting technical topics at a level any audience will be able to understand.
This role has non-standard working hours.
Responsibilities
Engage with policymakers, regulators, trade associations, industry partners, civil society groups and others in India and across the APJC region, to educate stakeholders on Cloudflare’s trust & safety processes and policy positions.
Lead programs and advocacy campaigns that showcase our policy principles to demonstrate what a better Internet looks like in practice.
Develop talking points, policy narratives and presentation materials for use at external events and meetings and for other communication purposes (company blog, position papers, etc.).
Coordinate with cross-functional teams to address government and law enforcement requests, as appropriate.
Provide timely updates to colleagues from the Cloudflare Public Policy, Legal, Trust & Safety Teams and other internal stakeholders.
Minimum Qualification
Bachelor’s degree or preferably master's degree in public policy, law, economics
8+ years of related experience handling law enforcement matters at a large technology company and experience handling public policy issues.
Strong understanding of the Indian political, regulatory and legal system and protocols, particularly as they relate to digital services.
Experience in designing, running, and managing stakeholder, community, or partnership programs and events (for example, workshops, hackathons, or training programs)
Ability and willingness to work off hours, including weekends and holidays, to support emergency matters and interact with globally-based company employees
Right to work in Singapore, or eligibility and willingness to relocate to Singapore
Ability to analyze technical data and present to a less technical audience
An ambitious mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate / call out issues when needed.
A sense of humor.
Preferred Qualification
Knowledge of Cloudflare products and the broader technology industry, including security, networking, Zero Trust, and AI services.
Experience in reviewing, processing, and tracking legal documents, particularly in India (e.g., civil and criminal subpoenas, court orders, and search warrants, and legal notices under Indian law)
Willingness to travel to India and elsewhere in the region.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Beijing, China
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
What can you tell your friends when they ask you what you do?
As a Data Analytics Engineer I help app professionals to have the most comprehensive and high quality App market data, this is the key role of App ecosystem in various business practices.
How will you be doing this?
- As part of our agile and growing organization, you will challenge norms and find better ways to partner with our product organization and various stakeholders to ensure we are meeting the needs of our business requirement while properly setting expectations.
As a Data Analytics Engineer, you will be working on data profiling, data quality monitoring, data cleansing and root cause analysis, this includes:
- Data quality assurance and related process implementation and improvement.
- Can quickly understand how the dataset is structured and what is the relationship inside it.
- Working on the front line for problem analysis and ad-hoc requests from external teams, provide strong support to product managers.
- Communicate well and clearly with teams overseas in both oral and written English.
- Becoming better at what you do every day.
What will you bring to the team?
- You should be a strong Data Analytics Engineer in the data operation domain.
- Proficient in SQL.
- Experience with Linux and Shell Script programming - Python programming skills is a big plus.
- Experience in statistics and data mining, Big Data or BI solutions is a big plus.
- Willing to analyze problems hidden by huge amounts of data and good at summarizing problem reports, Tableau experience is a big plus.
- Strong presentation skills. Feel comfortable to explain data pattern findings from data/problem to other stakeholders, e.g. product managers, senior management, etc.
- Good communication skills and feel comfortable to work in an English working environment.
- Self motivated and strong ownership. Be sensitive about any potential issues inside the production data set.
- Strong willingness to drive complex issues moving forward, coordinating with all stakeholders globally.
- Energy and creativity are key characteristics that describe you and the projects you lead. You make it happen. Boom!
- You’re an app devotee, positively curious and a technology enthusiast.
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Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Montevideo, Uruguay; Remote.AR, Remote.LATAM-country; Remote.CO, Colombia; Rosario, Remote.LATAM-country
We are looking for a hands-on Data Engineer (Middle/Senior) to design, build, and maintain reliable, scalable pipelines that keep information timely, clean, secure, and well-structured for downstream consumers.
This is an execution-focused role combining pipeline development, query and cost optimization, data governance, and production monitoring. The engineer will work closely with business, analytics, and data science teams to make data available and trustworthy across the organization.
The Data & AI chapter of the Passenger Journey builds and operates the data foundation that turns raw data into trusted, strategic assets for analytics, product, and business teams. The team works on Google Cloud Platform (GCP) under Agile and DataOps practices, with a tech stack centered on BigQuery and SQL, Dataform (including assertions) for transformation, and Python (Pandas) for processing and automation.
Pipelines run on Cloud Run, Cloud Run Jobs, Dataflow, Pub/Sub, Cloud Storage, Cloud SQL, and Cloud Scheduler, with Git/GitLab, CI/CD, and Terraform for delivery, and IAM and policy tags for access control. Data is organized under a medallion architecture (Bronze, Silver, Gold), with cost and performance optimization (FinOps) treated as a first-class concern.
Design, implement, and maintain reliable, scalable ingestion and transformation pipelines that ensure data quality, integrity, and availability for business and analytics.
Optimize processing and storage by reducing execution time and costs (FinOps) across pipelines and queries to maximize the value of data.
Apply data governance standards, including quality, naming conventions, cataloging, and a medallion architecture (Bronze, Silver, Gold), to ensure consistency and traceability.
Protect sensitive data through role-based access control (IAM) and policy tags, ensuring compliance with applicable regulations and standards (GDPR, LGPD, ISO, and local regulations).
Monitor pipelines, respond to incidents, and adapt them to new business requirements while meeting availability and performance SLAs.
Enable controlled, cross-functional access to data for broad consumption.
3+ years of proven experience as a Data Engineer or in a similar role.
Strong SQL skills and hands-on experience with BigQuery, including query optimization, partitioning, and clustering.
Experience building and maintaining ELT/ETL pipelines and data models with Dataform (or a similar framework, such as dbt, with skills readily transferable to Dataform), including assertions.
Experience with Python for data processing and automation (Pandas).
Solid GCP experience across Cloud Run / Cloud Run Jobs, Dataflow, Pub/Sub, Cloud Storage, Cloud SQL, and Cloud Scheduler.
Knowledge of medallion architecture (Bronze/Silver/Gold) and sound data-modeling fundamentals.
Knowledge of data governance and compliance, including IAM, policy tags, and regulatory awareness (GDPR, LGPD, ISO).
Experience with Git/GitLab, CI/CD, and Terraform for delivery and infrastructure as code.
Experience with pipeline monitoring and observability (Cloud Monitoring; Grafana is desirable).
Exposure to GenAI-assisted development and tooling, including prompt engineering, OpenAI API/SDK, Vertex AI, and MCP (desirable).
Experience with API development using FastAPI / REST services (desirable).
Experience with BI and data visualization tools such as Looker Studio or Google Data Studio (desirable).
Ability to communicate effectively with technical and non-technical stakeholders, and experience working in Agile environments.
Fluency in Spanish (the team's working language) and intermediate English proficiency for documentation and international collaboration.
Location: Almaty, Kazakhstan; Astana, Kazakhstan; Belgrade, Serbia; Cluj-Napoca, Romania; Dnipro, Ukraine; Kharkiv, Ukraine; Kherson/Ivano-Frankivsk, Ukraine; Krakow, Poland; Kyiv, Ukraine; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Lviv, Ukraine; Monterrey, Mexico; Montevideo, Uruguay; Odesa, Ukraine; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.BG, Bulgaria; Remote.CO, Colombia; Remote.GE, Georgia; Remote.KZ, Kazakhstan; Remote.PL, Poland; Remote.UA, Ukraine; Riga, Latvia; Rosario, Remote.LATAM-country; Sofia, Bulgaria; Tbilisi, Georgia; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland; Yerevan, Armenia
We are looking for an experienced Business Analyst with strong corporate travel domain expertise and hands-on knowledge of GDS systems, particularly Amadeus.
The role combines requirements analysis and delivery, investigation of complex production issues (L3 support), and business discovery for travel automation workflows. You will work closely with business and technical stakeholders to understand complex operational processes, identify gaps and improvement opportunities, and translate business needs into clear requirements and solutions.
The platform automates corporate travel booking workflows across multiple markets, integrating with GDS, online booking tools, and back-office systems.
The team works on platform enhancements, business process analysis, market-specific requirements, complex production issues, and integration initiatives, including back-office migrations and new booking capabilities.
Translate business needs into functional requirements, user stories, and acceptance criteria
Review existing automation workflows and business rules to define required changes
Work with developers and QA on solution clarification, testing, and validation of implemented changes
Support backlog refinement and prioritization with the team and client stakeholders
Investigate escalated cases using PNR history, processing logs, and automation logic to identify root causes
Distinguish system defects from configuration issues and expected behavior, and communicate findings and recommended solutions to business and technical stakeholders
Identify recurring issues and propose improvements to automation workflows and support processes
Run discovery to understand complex business processes, operational needs, and system dependencies; identify gaps and improvement opportunities for enhancements, integrations, and migrations
Document business processes, market-specific rules, and system behavior
Collaborate with operations, finance, and support teams to clarify requirements and align expectations
3+ years of experience as a Business Analyst in travel technology, preferably with mid-office, back-office, ticketing, or GDS integration solutions.
Strong hands-on knowledge of Amadeus, including PNR structure, history, queues, ticketing, and related processes.
Good understanding of the end-to-end corporate travel booking lifecycle, including booking, approvals, ticketing, exchanges, refunds, and back-office processing.
Understanding of corporate travel payment and invoicing processes.
Experience analyzing system logs, business rules, and automation workflows to understand system behavior and investigate issues.
Strong requirements analysis skills, including writing user stories, functional specifications, and acceptance criteria.
Experience investigating production issues and performing root-cause analysis.
Ability to work independently with complex business processes and multiple stakeholders.
Strong analytical, problem-solving, and communication skills.
Upper-Intermediate or higher level of English.
Experience with Compleat or similar travel mid-office automation platforms.
Hands-on knowledge of Sabre.
Previous experience in travel agency operations, ticketing, or corporate travel support.
Experience with back-office systems, particularly Microsoft Dynamics 365.
Knowledge of SAP Concur, Cytric, or other corporate online booking tools.
Familiarity with NDC workflows and integrations.
Experience with mid-office or back-office migration projects.
Basic SQL knowledge.
Location: Belgrade, Serbia; Cluj-Napoca, Romania; Krakow, Poland; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Remote.BG, Bulgaria; Remote.PL, Poland; Riga, Latvia; Sofia, Bulgaria; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland
We are looking for a Senior AI Engineer to help build an AI Coding Factory and shape an AI driven engineering environment for the software development lifecycle. In this role, you will design and implement AI agents, automation workflows, and orchestration frameworks while collaborating with technical and non technical stakeholders.
The Education Platform is a global digital product used by millions of people across more than 180 countries. It is investing in technology modernisation, AI adoption, and new product development, with a focus on improving engineering efficiency through AI driven solutions.
Design and build AI agents
Design and build multi agent systems
Design and build agent harnesses
Develop AI powered automation workflows across the software development lifecycle
Integrate LLMs with APIs tools and external services
Define scalable architecture for AI driven development
Establish best practices for AI driven development
Collaborate with engineering teams managers and business stakeholders
Communicate technical concepts to technical and non technical audiences
Present technical recommendations clearly to technical and non technical audiences
Strong software engineering background with hands on AI and LLM experience
Proven experience building AI agents
Proven experience building automation workflows
Good understanding of LLMs
Good understanding of prompt engineering
Good understanding of RAG
Good understanding of agent orchestration
Experience with API integrations
Experience with tool integrations
Strong architectural skills
Strong problem solving skills
Excellent communication skills
Excellent stakeholder management skills
Ability to work independently
Ability to influence technical direction
Experience with AI coding agents
Experience with software development lifecycle automation
Familiarity with LangGraph
Familiarity with AutoGen
Familiarity with CrewAI
Experience with MCP
Experience with AWS
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds