Senior Manager, APJC Outreach

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available location: Singapore Cloudflare is one of the most dynamic and innovative companies providing services on the Internet. Regulation of the Internet is exploding -- across a number of subject areas and jurisdictions -- at a rate previously unseen in the history of the Internet. We’re looking for a new team member who can help foster and promote our corporate philosophy and approach, in which the security and privacy of our customers are paramount. We are looking for an exceptionally talented and energetic person to join our Public Policy team in Singapore, with a strong background in India policy. You will work on some of the most complicated and rapidly evolving policy issues in the world, such as content moderation, user privacy, and intermediary liability, and you’ll help us develop and communicate real-world solutions to addressing these challenges. You will also build and run programs that further Cloudflare’s reputation and standing in the region by partnering with governments, trade bodies, and civil society organisations. This person has a deep understanding of technology as well as regulatory environments. The ideal candidate can seamlessly go from a technical conversation with engineers to a high-level discussion with regulators and policymakers regarding where Cloudflare fits in the Internet stack. This person should be an expert at presenting technical topics at a level any audience will be able to understand. This role has non-standard working hours. Responsibilities Engage with policymakers, regulators, trade associations, industry partners, civil society groups and others in India and across the APJC region, to educate stakeholders on Cloudflare’s trust & safety processes and policy positions. Lead programs and advocacy campaigns that showcase our policy principles  to demonstrate what a better Internet looks like in practice. Develop talking points, policy narratives and presentation materials for use at external events and meetings and for other communication purposes (company blog, position papers, etc.). Coordinate with cross-functional teams to address government and law enforcement requests, as appropriate. Provide timely updates to colleagues from the Cloudflare Public Policy, Legal, Trust & Safety Teams and other internal stakeholders. Minimum Qualification Bachelor’s degree or preferably master's degree in public policy, law, economics 8+ years of related experience handling law enforcement matters at a large technology company and experience handling public policy issues. Strong understanding of the Indian political, regulatory and legal system and protocols, particularly as they relate to digital services. Experience in designing, running, and managing stakeholder, community, or partnership programs and events (for example, workshops, hackathons, or training programs) Ability and willingness to work off hours, including weekends and holidays, to support emergency matters and interact with globally-based company employees Right to work in Singapore, or eligibility and willingness to relocate to Singapore Ability to analyze technical data and present to a less technical audience An ambitious mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate / call out issues when needed. A sense of humor. Preferred Qualification Knowledge of Cloudflare products and the broader technology industry, including security, networking, Zero Trust, and AI services. Experience in reviewing, processing, and tracking legal documents, particularly in India (e.g., civil and criminal subpoenas, court orders, and search warrants, and legal notices under Indian law) Willingness to travel to India and elsewhere in the region. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.