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Location: Canada, Vancouver, BC Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Senior Prototype Engineer to drive the development, assembly, integration, and validation of advanced humanoid robotic systems, with a particular focus on robotic hands, arms, end-effectors, and complex electromechanical mechanisms. This role combines deep hands-on engineering expertise with proven technical leadership and team management experience. You will take ownership of complex prototype development activities, guide engineering execution, and work closely with Mechanical, Electrical, Embedded Software, and Controls teams to transform innovative designs into reliable, high-performance robotic systems. We are looking for someone who has successfully led and developed technical teams, established efficient prototyping processes, and delivered complex hardware projects in fast-moving engineering environments. As our Vancouver robotics operations continue to grow, this position offers the opportunity to progress into a broader technical leadership role, helping shape our prototyping capabilities, engineering standards, and team development. Your work will directly influence the technical quality, development speed, and scalability of Humanoid's next-generation robotic platforms. WHAT MAKES THIS ROLE EXCITING - Take ownership of complex humanoid robot prototyping, including dexterous hands, arms, actuators, and advanced electromechanical assemblies. - Combine hands-on engineering with technical leadership, guiding complex prototype development from concept through validation. - Apply your previous team management and mentoring experience to strengthen engineering execution and build effective prototyping practices. - Solve challenging problems in robotic manipulation, precision actuation, sensor integration, and hardware-software interaction. - Collaborate with a multidisciplinary robotics team spanning mechanical, electrical, embedded software, and controls. - Play a key role in scaling Humanoid's prototyping capabilities, with potential to grow into a broader team leadership position. WHAT YOU’LL DO - Lead the development, assembly, integration, and commissioning of complex robotic prototypes, including hands, arms, end-effectors, actuators, sensors, and electromechanical subsystems. - Take ownership of prototype development from initial build through calibration, testing, debugging, validation, and design iteration. - Provide technical leadership and direction to engineers and technicians, helping establish priorities, resolve engineering challenges, and maintain execution quality. - Apply previous team management experience to mentor technical team members, develop capabilities, and establish effective engineering workflows. - Coordinate prototype development activities, ensuring clear technical priorities, efficient resource allocation, and alignment with engineering milestones. - Drive advanced hardware troubleshooting, root-cause analysis, and failure investigation across mechanical, electrical, and embedded systems. - Oversee the integration, calibration, and performance optimization of actuators, encoders, force/torque sensors, tactile sensors, and robotic control interfaces. - Partner with Mechanical, Electrical, Embedded Software, and Controls teams to identify design limitations, integration risks, and opportunities for performance improvement. - Lead and contribute to technical design reviews, providing practical engineering feedback on assembly, reliability, serviceability, and manufacturability. - Establish and improve prototype assembly procedures, integration workflows, testing methodologies, and validation standards. - Drive rapid prototyping and engineering iteration, ensuring timely resolution of technical blockers and efficient development cycles. - Support system-level testing, performance characterization, reliability assessments, and prototype-to-production transitions. - Develop and maintain technical documentation, including assembly instructions, test procedures, troubleshooting guides, SOPs, and engineering reports. - Collaborate with engineering and program leadership to plan prototype builds, track technical progress, manage risks, and communicate development priorities. - Work closely with teams across Vancouver, London, and Boston, supporting cross-site integration and technical collaboration. - Promote a safe, organized, and efficient prototyping environment, maintaining appropriate tools, equipment, and engineering practices. WE’RE LOOKING FOR - 10+ years of professional experience in robotics prototyping, mechatronics, electromechanical integration, or advanced robotic hardware development. - 5+ years of proven track record directing technician groups within a dynamic research and development setting. - Demonstrated experience mentoring, developing, and coordinating technical team members, with the ability to establish priorities and drive engineering execution. - Bachelor's or Master's degree in Robotics, Mechatronics, Mechanical Engineering, Electrical Engineering, or a related technical discipline, or equivalent practical engineering experience. - Strong hands-on experience building, integrating, testing, and troubleshooting complex robotic or electromechanical systems. - Proven track record of taking complex hardware prototypes from concept through integration, commissioning, validation, and delivery. - Deep understanding of precision mechanical assemblies, actuators, motors, sensors, wiring, and embedded hardware interfaces. - Experience with fine-pitch soldering, precision wiring, cable assemblies, connectors, and electrical integration. - Strong knowledge of actuator commissioning, sensor calibration, motor control interfaces, and robotic system testing. - Ability to interpret mechanical drawings, electrical schematics, wiring diagrams, and engineering documentation. - Experience using laboratory and diagnostic equipment, including oscilloscopes, multimeters, power supplies, and precision measurement instruments. - Demonstrated ability to lead complex troubleshooting, root-cause analysis, and engineering problem-solving activities. - Experience establishing or improving prototype assembly, integration, testing, and validation processes. - Strong project coordination skills, including technical planning, resource prioritization, risk management, and cross-functional execution. - Excellent communication skills, with the ability to collaborate effectively with engineering teams, technical leadership, and program stakeholders. - Ability to balance hands-on technical involvement with broader engineering leadership responsibilities in a fast-paced R&D environment. BONUS QUALIFICATIONS - Experience developing humanoid robots, dexterous robotic hands, robotic arms, or advanced manipulation systems. - Previous experience building, scaling, or managing a robotics prototyping, integration, or hardware development team. - Experience with multi-DoF robotic mechanisms, precision actuators, transmissions, and complex joint assemblies. - Experience with tactile sensors, force/torque sensors, encoders, IMUs, and robotic sensing technologies. - Knowledge of motor control systems, drive tuning, actuator performance analysis, EtherCAT, or CAN communication protocols. - Experience with rapid prototyping and fabrication, including FDM/SLA 3D printing, CNC machining, and laser cutting. - Familiarity with SolidWorks or similar CAD tools and the ability to perform mechanical design modifications. - Experience using Python, ROS/ROS2, or other tools for robotic hardware testing, calibration, or automation. - Experience developing automated test setups, hardware validation infrastructure, or data acquisition systems. - Experience supporting hardware NPI, prototype-to-production transitions, or low-volume robotic manufacturing. - Background in robotics, autonomous systems, aerospace, automotive, or advanced hardware startups. WHAT WE OFFER - Comprehensive extended health benefits starting on your first day, including fully paid medical and dental, virtual care, employee and family assistance, and worldwide emergency medical support. - Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays. - Paid end-of-year shutdown: annual company-wide holiday closure spanning Christmas through New Year’s Day. - Competitive equity: stock options with meaningful upside as we scale. - Free daily catered lunch, snacks, and drinks in‑office. - Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics. - Freedom to influence the product and own key initiatives.

Location: Salt Lake City, Utah, United States About the Role iCapital is looking to hire a Business Solutions Consultant to serve as a lead role in research and requirement analysis. This individual will complete the requirements that the Development team will use to develop or enhance the company’s product offerings and require little guidance. This role is involved throughout the software development life cycle starting with requirements gathering and continuing all the way through to the successful release of the software. Responsibilities Refine documentation for clarity and consistency by anticipating questions from development and testing teams and ensuring content is unambiguous and complete. Analyze customer requests to assess system impacts and engage customers in discussions regarding the benefits and tradeoffs of proposed updates. Expand industry knowledge of insurance products through continuous learning and research. Gather data from multiple sources, including customers, product guides, marketing materials, prospectuses, style guides, and mockups, to develop solutions to business challenges. Evaluate potential solutions and make informed tradeoff decisions. Implement standard and non-standard customer requirements within at least one platform. Identify and analyze problems while recommending effective solutions. Manage day-to-day issues and challenges independently with minimal oversight. Generate innovative ideas by evaluating client requirements and system functionality. Resolve less complex client issues directly and engage senior team members when appropriate. Elicit customer requirements through documentation reviews, workflow analysis, and walkthrough sessions. Assess customer needs and business situations independently and in collaboration with others. Develop clear, concise specifications with an appropriate level of detail. Qualifications 3+ years working experience in the financial services or insurance industry, either directly through sales and marketing support, illustration or through a vendor position 2+ years of experience in gathering and writing business and technical requirements in an SDLC environment for life or annuity products is required Knowledge of Life or Annuity products and insurance products is required Industry Certifications and/or licenses is preferred Understanding of Agile or Waterfall Software Development Life Cycle Benefits The base salary range for this role is $75,000 to $90,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.  This position can be based in the greater Des Moines, IA area, the greater Colorado Springs, CO area, or the greater Salt Lake City, UT, area. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Colorado Springs, Colorado, United States About the Role iCapital is looking to hire a Business Solutions Consultant to serve as a lead role in research and requirement analysis. This individual will complete the requirements that the Development team will use to develop or enhance the company’s product offerings and require little guidance. This role is involved throughout the software development life cycle starting with requirements gathering and continuing all the way through to the successful release of the software. Responsibilities Refine documentation for clarity and consistency by anticipating questions from development and testing teams and ensuring content is unambiguous and complete. Analyze customer requests to assess system impacts and engage customers in discussions regarding the benefits and tradeoffs of proposed updates. Expand industry knowledge of insurance products through continuous learning and research. Gather data from multiple sources, including customers, product guides, marketing materials, prospectuses, style guides, and mockups, to develop solutions to business challenges. Evaluate potential solutions and make informed tradeoff decisions. Implement standard and non-standard customer requirements within at least one platform. Identify and analyze problems while recommending effective solutions. Manage day-to-day issues and challenges independently with minimal oversight. Generate innovative ideas by evaluating client requirements and system functionality. Resolve less complex client issues directly and engage senior team members when appropriate. Elicit customer requirements through documentation reviews, workflow analysis, and walkthrough sessions. Assess customer needs and business situations independently and in collaboration with others. Develop clear, concise specifications with an appropriate level of detail. Qualifications 3+ years working experience in the financial services or insurance industry, either directly through sales and marketing support, illustration or through a vendor position 2+ years of experience in gathering and writing business and technical requirements in an SDLC environment for life or annuity products is required Knowledge of Life or Annuity products and insurance products is required Industry Certifications and/or licenses is preferred Understanding of Agile or Waterfall Software Development Life Cycle Benefits The base salary range for this role is $75,000 to $90,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.  This position can be based in the greater Des Moines, IA area, the greater Colorado Springs, CO area, or the greater Salt Lake City, UT, area. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Director, Legal - Product Counsel San Mateo, CA | Hybrid - 2+ days per week in our San Mateo office Full relocation assistance available for qualified candidates Role Summary: Sony Interactive Entertainment (SIE or PlayStation) seeks an experienced attorney to lead the Product Counsel function for SIE, spanning Hardware, Software, and Services. As Senior Director, Product Counsel, you will work with a variety of teams across our global business, including product, design, engineering, hardware, software and services teams that are focused on the development and operations of our PlayStation platform, spanning console, software, and commerce services (PlayStation Store and PlayStation Subscription Services). You will also establish the model of product counsel teams engaging with Subject Matter Experts (SMEs) in privacy, online safety, competition, product compliance, and other SME legal teams. You must have excellent judgment in balancing legal risks with business strategy and a proven ability to act as an effective product counsel leader. The best candidates will have broad legal knowledge of the international laws and regulations impacting PlayStations products and the ability to leverage subject matter expertise and senior leaders within the Legal Department to provide nuanced and informed legal advice to key elements of SIE’s business. You will use your drive and experience to make a big impact on a major segment of SIE’s global business. What You’ll Be Doing: Lead the Product Counsel function, managing and leading a team of legal professionals who provide product counsel legal support to all of PlayStation’s product teams. Collaborate with and advise multiple stakeholders across product, engineering, product management, security, privacy, and legal departments throughout the product development cycle (from the initial stages of product development, through launch, to market strategy) on all of the regulatory, legal and compliance issues impacting PlayStation products. Understand and stay up-to-date on U.S. and international laws and regulations related to product issues, including privacy, safety, online safety, hardware regulatory compliance, etc. Work to formulate global legal advice collaborating closely with legal department members in Europe and Asia. Strong ability to explain complex legal issues in basic terms for the non-legal stakeholders across the company. Provide pragmatic day-to-day and strategic advice to minimize legal risks while advancing business goals and initiatives. Comfort with technology generally and business-to-consumer user experience interfaces and consumer electronics devices and connected platforms. Ability to draft clear and concise communications, including public and client facing materials. Transactional experience and strong skills in that area. Manage internal projects, provide training, processes and procedures, and drive cross-functional efforts to successful completion. What We’re Looking For: At least 18 years of progressive experience, particularly working as product counsel in a technology company with experience working as a global lead across an organization. JD or LLM degree from top law school; being a member of a U.S. state bar is required, and California State Bar membership is preferred. At a minimum, the candidate must be qualified for and quickly obtain Registered In-House Counsel status in California and maintain that status during employment. Experience counseling product development, technical, business and support teams and working closely with designers, engineers, and product management. Experience leading the formulation of legal advice across global markets. Experience leading and managing teams of legal professionals. Legal expertise in several of the following areas: consumer protections laws and regulations, FTC or DPA regulatory actions, consumer online account issues, e-commerce and digital entertainment distribution, intellectual property, privacy, data security, social media law, content regulation, FCC regulations and legal issues impacting consumer hardware products. Enthusiasm and passion for technology, law, and business. Experience in the video game industry is a strong plus. Ability to thrive in a team environment. Superior organizational skills, attention to detail. Superior ability to influence and persuade across business, technical and support functions within a large, multi-national corporation. Eagerness and drive to continue learning. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $302,400 — $453,600 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Limassol, Cyprus Spotware Systems is seeking an experienced Senior Java Engineer to join our dynamic team in our office in Limassol. As a Senior Java Engineer, you will be responsible for designing, developing, and maintaining high-quality software solutions using Java and related technologies. You will be communicating with the Product Manager, Client-Side Developers, DevOps and the DBA team. Responsibilities: Designing, developing, and implementing Java-based applications, components, and services. Collaborating with architects and technical leads to define software architecture and design patterns. Working closely with QA engineers to ensure the quality and reliability of software deliverables. Clear specifications and requirements will be provided to you by the Product Manager and there will be strict plans and sometimes deadlines to follow. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field. ​​​​​​​3+ years of experience as a Java Developer. Solid experience with unit testing. Strong J2SE programming skills. Multi-threading (Executors, locks). Understanding of Collections framework and its pitfalls. Experience with Spring Web and Spring IoC. Experience in TCP/IP networking and sockets programming (Netty nice to have) Strong experience with SQL. Skills in a high performance and low latency environments Strong analytical skills required to solve complicated technical problems. Fluency in Russian and B1+ in English language. You use AI not just occasionally, but as a core part of how you think, work, and deliver results. Being AI-augmented is part of what makes you a top performer. A plus to have: Netty ​​​​​​​Quarkus Redis PostgreSQL Protobuf Conditions: Private medical insurance. ​​​​​​​Relocation support (if applicable), including an entry permit , relocation bonus , flight tickets , and airport pickup . Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare. A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box to celebrate the arrival of a child. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Limassol, Cyprus About the Role Spotware Systems is looking for a motivated Junior/Mid-Level Accountant to join our finance team in Limassol, Cyprus . This role is a great fit for someone who already has some experience in accounting and wants to continue growing in a supportive and professional environment. Responsibilities Manage daily accounting entries and maintain accurate financial records. Prepare and process invoices, payments, and receipts. Perform bank reconciliations and monitor account balances. Communicate with banks regarding transactions, transfers, and statements. Assist in preparing monthly reports and financial summaries. Support the finance team during audits and compliance procedures. Maintain accuracy, confidentiality, and proper documentation in all financial operations. Requirements Minimum 3 years of experience in accounting or banking Strong knowledge of MS Excel and accounting software Familiar with online banking platforms and reconciliations Excellent attention to detail and organizational skills Ability to work independently and meet deadlines Fluency in English (oral and written) Nice to Have Diploma or degree in Accounting, Finance, or related field Experience working with AI Benefits Competitive salary. Private medical insurance. Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance. Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Limassol, Cyprus Spotware Systems is looking for a Senior Technical Writer to join our Content & Education Team. We are seeking an experienced technical writer who combines excellent documentation skills with hands-on expertise in AI-driven production, automation and publishing. You will help build scalable workflows that deliver accurate, consistent documentation for complex financial technology products. Responsibilities : Create and maintain clear technical documentation, including user guides, illustrated how-tos and integration manuals. Design and improve AI-assisted documentation workflows, from source research and drafting to review, validation, localisation readiness and delivery. Structure and optimise documentation for AI readability, search visibility and reliable retrieval by agents. Use AI tools and agents to automate repetitive documentation tasks, while verifying technical accuracy against authoritative product sources. Maintain and enhance documentation portals (Docusaurus, MkDocs or similar platforms) and manage content through docs-as-code, Git and review workflows. Collaborate with product, engineering and other stakeholders to turn releases and new features into accurate, timely documentation. Produce release notes and selected B2B/B2C materials, including brochures, white papers and product-video scripts. Establish and apply terminology, style, accessibility and quality standards, including automated checks for accuracy, terminology, style and links. Requirements : Proven experience writing technical documentation for trading, forex, financial technology or similarly complex software products, backed with a strong portfolio. Strong English writing, editing and instructional-design skills. Practical experience with documentation platforms, Markdown, Git and docs-as-code workflows. Hands-on experience using AI assistants, agents, MCP servers, APIs or similar tools into repeatable documentation production and quality-assurance workflows, beyond prompting alone. Ability to evaluate AI-generated output critically, validate claims against product evidence and protect sensitive information. Ability to work independently across teams, prioritise delivery, respond to feedback and improve processes continuously. Conditions : Competitive remuneration reflecting your skills, contribution, and experience. Comprehensive private medical insurance for your peace of mind and well-being. Relocation support package (if applicable) — including visa and work permit arrangements to ensure a smooth move to Cyprus. Welcome Baby Bonus to celebrate life’s most joyful milestones. Birthday Voucher to make your special day even brighter. Fully equipped, modern workplace offering daily fresh fruits, Wednesday breakfasts, Thursday pizza days, and Friday snacks — because great work deserves great food. Sports and wellness benefits, including company-subsidized gym memberships and wellness programs to help you stay active and energized. Support with integration into life in Cyprus, including guidance on local healthcare, banking, and accommodation. Continuous learning and professional growth opportunities, including internal training, conferences, and skill-development initiatives. Greek language classes to help you adapt smoothly to local life and culture.

Location: Limassol, Cyprus Spotware Systems is looking for a Customer Success Manager to retain and grow corporate clients using the Spotware products by acting as their trusted advisor. The Customer Success Manager owns the client relationship end to end: onboarding and configuration guidance and follow ups, proactive account management, adoption and utilisation growth, and the translation of client business needs into clear, testable requirements for Product, Engineering and Support. The role strengthens satisfaction and loyalty, identifies and mitigates churn and relationship risks, and feeds structured insight back into product, service and commercial decisions. Requirements 3+ years in a client-facing role (Customer Success, Account Management, Business Analysis or Onboarding) in fintech or trading software, with a track record of retaining and growing corporate accounts. Good working knowledge of FX/CFD trading - how prices are formed, how orders are placed and filled, how leverage and margin work, and a general sense of how brokers manage risk - plus an interest in understanding execution quality (fair fills, slippage, unusual trading patterns). Ability to analyse usage, execution data and client feedback to identify risks, needs and improvement opportunities, and to turn them into structured recommendations. Experience organising and delivering client training, onboarding sessions, webinars or other enablement activities. Good MS Excel skills and comfort working with large trading datasets. Practical daily use of AI tools to accelerate analysis, documentation, client communication, reporting and enablement, with the judgement to validate outputs before use. Excellent verbal and written communication skills in English; clear, structured communicator. Nice to have: Experience with liquidity bridges and aggregators Responsibilities Client success and consultative support: provide consultative support to corporate clients on company products and services; resolve client questions, issues, and requests promptly and professionally; help clients understand product functionality and use the platform more effectively; maintain regular communication with clients to strengthen satisfaction, loyalty, and long-term cooperation. Platform usage and client value: analyze how clients use the products and identify opportunities to increase product value for them; guide clients toward more effective, beneficial, and informed use of company products; identify usage gaps, adoption barriers, recurring questions, and improvement opportunities; support client success goals through structured recommendations and follow-ups. Training and enablement: organize and conduct client training programs, seminars, and webinars; prepare materials and guidance that help clients improve their proficiency in using company products; adapt training and enablement activities to client needs, product updates, and common usage challenges. Feedback, data, and improvement initiatives: collect and analyze client feedback to identify product, service, and process improvement opportunities; collect and analyze client data to support strategic initiatives for service and product improvement; manage client-related changes and communicate relevant needs or risks to internal teams; respond quickly to situations that may negatively affect client relationships. Cross-functional collaboration: coordinate with Sales, Marketing, Product, Support, Billing, Technical, and Development teams to achieve client success goals; communicate client needs, feedback, risks, and opportunities to relevant stakeholders; support alignment between commercial, product, and technical teams around client priorities. AI-assisted work: use AI tools to improve client analysis, communication drafting, meeting preparation, feedback analysis, training materials, reporting, and process efficiency; validate AI-generated outputs before using them in client communication, reporting, or internal documentation. Conditions Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare. A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box to celebrate the arrival of a child. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

-погружаться в процессы, данные и бизнес-логику клиентского подразделения. -общаться с заказчиками и пользователями, уточнять потребности и формулировать техническое решение.

Key requirements: Claude, Perplexity.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Lead Investor Relations team member at GitLab, you'll help rebuild our investor relations (IR) processes and shape how we communicate GitLab's strategy and performance to the public markets. Working closely with our VP of Finance Strategy & Operations, Chief Financial Officer (CFO), and executive team, you'll be a senior individual contributor with broad ownership of investor communications and relationships. You'll connect insights from across the business to explain our technical products, evolving business models, and long-term investment thesis. What You’ll Do Lead key workstreams of the quarterly earnings process, including messaging, scripts, questions and answers, data collection and synthesis, and conference call preparation; build repeatable processes with Finance, Legal, and executive leadership. Gather insights from research and development, Product, Sales, and other business leaders to explain GitLab's strategy, technical products, and business model transitions in investor communications and board materials. Own relationships with sell-side analysts and the investment community, monitor analyst models and consensus against our forecast, and flag gaps or risks to the head of IR and CFO. Prepare the Chief Executive Officer (CEO), CFO, and other executives for investor meetings, conferences, and roadshows; lead investor calls independently when executives aren't available, explaining how GitLab's business works and answering investor questions. Analyze peer and competitor earnings, Securities and Exchange Commission (SEC) filings, and investor days; maintain benchmarking analyses and deliver quantitative and qualitative insights for executive and board discussions. Track GitLab's shareholder base and recommend investor targeting strategies to expand and maintain key ownership positions. Draft and review earnings decks, shareholder letters, fact sheets, and IR website content; partner with Finance, Legal, Communications, and Strategy to keep messaging consistent, accurate, and compliant with disclosure requirements, including Regulation Fair Disclosure (Regulation FD). Plan and deliver Investor Day with the head of IR to communicate GitLab's long-term story, alongside investor outreach, non-deal roadshows, and corporate access events. What You’ll Bring Experience evaluating software businesses from a buy-side or sell-side investment perspective, gained through investing, equity research, investor relations, or a related field. Financial modeling, valuation, and quantitative analysis skills, with the ability to identify the business drivers that shape investor expectations. Experience producing or analyzing earnings materials and investor presentations, and explaining technical software products, evolving business models, and financial performance clearly in writing and conversation. You can work directly with senior executives and offer an informed point of view. Working knowledge of SEC reporting, Regulation FD, and public company disclosure practices. Proficiency with presentation and spreadsheet tools, experience with IR and market data platforms, and experience using artificial intelligence (AI) to improve workflows or a willingness to develop that capability. The ability to work independently and manage competing priorities in an all-remote, asynchronous-first environment, with an approach that reflects GitLab's values, especially transparency and efficiency. Nice to have: prior experience building an internal IR function. About the team GitLab’s Investor Relations team drives the strategy and long-term market positioning of GitLab in the public financial markets. We are a small team, so each member has broad ownership and visibility across all aspects of IR. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Multiple Countries Nitka Technologies develops software for customers in the US and Europe and brings together about 300 professionals from Eastern Europe, North and South America, Armenia, Georgia and Kazakhstan. We are looking for an experienced Low-Latency Trading Systems Developer to join a long term US project focused on developing and supporting high-performance systems in a financial technology environment. We offer 100%  remote, full-time work. Responsibilities Design, develop, and maintain low-latency trading system components with a strong focus on performance and reliability. Analyze and optimize system performance to minimize latency and improve efficiency. Develop and support high-performance, real-time system components. Requirements Professional experience developing low-latency or other performance-critical systems. Strong understanding of system performance, concurrency, and optimization techniques. Strong programming skills in C++, Java, C#, Rust, C, or other languages commonly used for high-performance systems. Experience working with high-throughput, real-time systems. Working conditions: Remote work with no time trackers, flexible working hours Full-time (8 hours/day) Attractive USD compensation Paid vacation, holidays, sick leaves

Location: Multiple Countries Nitka Technologies develops software for customers in the US and Europe and brings together about 300 professionals from Eastern Europe, North and South America, Armenia, Georgia and Kazakhstan. We are looking for an experienced DBA (Databricks) for a long-term project. The customer is a company in California, an industry leader in the sale of tickets to events in Europe and the USA. We offer 100%  remote, full-time work. Main tasks: Manage multiple Databricks workspaces (dev/qa/prod); Configure cluster policies, governance & compliance; Create & maintain unity catalog objects: catalogs, schemas, grants, service principals, external storage etc; Monitor and debug failed / long-running jobs using system tables (job_run_timeline, node_timeline, workflow_run); Troubleshoot cluster crashes, driver OOM, executor failures, memory leaks; Investigate Python / Spark errors, dependency conflicts (PyPI, WHL, Maven) Assist users with cluster/job configuration, notebook errors, unity catalog permissions; Explain platform limitations and best practices to Data engineers; Maintain confluence pages with platform rules & troubleshooting guides; Requirements: Experience in implementation, integration or technical support; Experience with Linux, Bash; Confident SQL skills; Strong experience of working with AWS Infrastructure (ec2, s3, iam, vpc, secret management, sqs); Experience with Python sufficient for writing small scripts or applications; Experience of maintaining Databricks jobs & environments; Experience with REST API/SDK; Understanding of file-based databases (DeltaLake, Parquet, Hive); Understanding of of cluster types & node families; Spoken English at Intermediate level or higher; Would be a plus: Databricks REST API / Databricks SDK; Working with schema evolution, time travel, vacuum, compaction, z-order; Debugging corrupted delta tables (conflicting commits, tombstones, missing checkpoints); Understanding of acid implementation on top of object storage; Spark knowledge (jobs, partitions, queries), experience in Kafka or similar technology, familiarity with Terraform / Gitlab CI; Cost monitoring for platform services and objects; Experience in enterprise Data platforms; Working conditions: Nearshore candidates preferred, with availability to work EST or Pacific Time hours Remote work with no time trackers, flexible working hours Full-time (8 hours/day) Attractive USD compensation Paid vacation, holidays, sick leaves

Location: Multiple Countries Nitka Technologies develops software for customers in the US and Europe and brings together about 300 professionals from Eastern Europe, North and South America, Armenia, Georgia and Kazakhstan. We are looking for an experienced Platform Administrator (Databricks) for a long-term project. The customer is a company in California, an industry leader in the sale of tickets to events in Europe and the USA. We offer 100%  remote, full-time work. Main tasks: Manage multiple Databricks workspaces (dev/qa/prod); Configure cluster policies, governance & compliance; Create & maintain unity catalog objects: catalogs, schemas, grants, service principals, external storage etc; Monitor and debug failed / long-running jobs using system tables (job_run_timeline, node_timeline, workflow_run); Troubleshoot cluster crashes, driver OOM, executor failures, memory leaks; Investigate Python / Spark errors, dependency conflicts (PyPI, WHL, Maven) Assist users with cluster/job configuration, notebook errors, unity catalog permissions; Explain platform limitations and best practices to Data engineers; Maintain confluence pages with platform rules & troubleshooting guides; Requirements: Experience in implementation, integration or technical support; Experience with Linux, Bash; Confident SQL skills; Strong experience of working with AWS Infrastructure (ec2, s3, iam, vpc, secret management, sqs); Experience with Python sufficient for writing small scripts or applications; Experience of maintaining Databricks jobs & environments; Experience with REST API/SDK; Understanding of file-based databases (DeltaLake, Parquet, Hive); Understanding of of cluster types & node families; Spoken English at Intermediate level or higher; Would be a plus: Databricks REST API / Databricks SDK; Working with schema evolution, time travel, vacuum, compaction, z-order; Debugging corrupted delta tables (conflicting commits, tombstones, missing checkpoints); Understanding of acid implementation on top of object storage; Spark knowledge (jobs, partitions, queries), experience in Kafka or similar technology, familiarity with Terraform / Gitlab CI; Cost monitoring for platform services and objects; Experience in enterprise Data platforms; Working conditions: Remote work with no time trackers, flexible working hours Full-time (8 hours/day) Attractive USD compensation Paid vacation, holidays, sick leaves

Location: Dhaka, Bangladesh Workplace: onsite To be added Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries. Skills, Knowledge and Expertise Excellent oral and written communication skills for both Urdu and English languages. Ability to conduct dialogue politely and professionally. Ability to work with large volumes of information. Attention to detail and accuracy in documentation. Proficiency in PC and basic office programs. Skills in working with CRM systems and other specialized software.

Location: Cairo, Egypt Workplace: onsite To be added Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries. Skills, Knowledge and Expertise Excellent oral and written communication skills for both Arabic and English languages. Ability to conduct dialogue politely and professionally. Ability to work with large volumes of information. Attention to detail and accuracy in documentation. Proficiency in PC and basic office programs. Skills in working with CRM systems and other specialized software.

Location: Dhaka, Bangladesh Workplace: onsite To be added Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries. Skills, Knowledge and Expertise Excellent oral and written communication skills for both Urdu and English languages. Ability to conduct dialogue politely and professionally. Ability to work with large volumes of information. Attention to detail and accuracy in documentation. Proficiency in PC and basic office programs. Skills in working with CRM systems and other specialized software.

Location: Manila, Philippines Workplace: remote We are seeking a Customer Support Specialist to handle omnichannel inquiries (phone, email, and chat). In this role, you will quickly resolve customer issues, process returns and complaints, and accurately document every interaction within our CRM system. You will act as a vital bridge for user feedback, forwarding insights to relevant departments while keeping customers informed about their inquiry status. Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries. Skills, Knowledge and Expertise Excellent oral and written communication skills for both Filipino and English languages. Ability to conduct dialogue politely and professionally. Ability to work with large volumes of information. Attention to detail and accuracy in documentation. Proficiency in PC and basic office programs. Skills in working with CRM systems and other specialized software. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.