Location: Sheung Wan, Hong Kong
We are growing! We are currently looking to hire
a Freelance CX Trainer
for our Academy Team in Hong Kong!
Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include:
Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams
Liaising with the Project plan to determine training needs, objectives and schedule training sessions
Supporting in designing effective training programs
Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors
Inspiring participants through different methodologies (discussion, demonstration, game and story)
Able to coach (on floor or online)
Requirements
What you will bring along:
Strong retail background and insight (luxury retail background is highly preferred)
Minimum 5+ years’ experience in related to service excellence, CX and training field
Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team
Experienced in conducting learning activities with different interactive methods
Excellent communication skills with proficient language skills in Cantonese & English. Mandarin is a plus.
Able to develop training material and activities is a plus
Location: Santa Ana, Ca 92704
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
About us: IDT is a leading US communications company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1600 people across 20+ countries, and have over $1.5 billion in revenues.
Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Anaheim, Ca
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
About us: IDT is a leading US communications company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1600 people across 20+ countries, and have over $1.5 billion in revenues.
Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: US - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across North America. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients.
In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record.
Your Impact:
Strategic Portfolio Ownership: Proactively manage a highly diverse and complex book of North American Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate.
Build Stakeholder Relationships: Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite).
Co-Create Success Plans & Workflows: Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out.
Play Offense: Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales.
Commercial Growth & Retention: Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early.
Operational Excellence: You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization.
Your Qualifications:
Proven GTM Track Record: 5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $100K+ ARR accounts.
Change Management & COE Mastery: Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs).
Executive Presence & Storytelling: Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders.
Commercial Acumen & C-Suite Framing: A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency.
Workflow Consulting Expertise: Ability to run structured, outcome-led Workflow Discoveries and reverse demos to help customers work collaboratively across dispersed organizations and recommend best practices.
Technical & Integration Literacy: Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams.
AI-Enabled Capability: Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations.
Standout Qualities:
Vertical Specialization: You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team.
Certified Change Management Coach: You have experience guiding organizations through large-scale software rollouts and operational change management.
Certified Project Manager: You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations.
Peer Mentor: You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization.
Utilize Digital Campaign: You have the ability to leverage digital campaigns to target new contacts and opportunities.
Team Dynamics:
You will join a high-performing, collaborative North American Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices.
Our Work Style:
At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day.
Benefits & Perks:
Flexible Time Off (FTO)
Company 401(k) Match
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health (medical, dental & vision) Insurance (EEs + Dependents)
Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped)
Working from Home Allowance ($40 / Monthly)
$500 Working from Home home office set-up Stipend
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
The range below reflects the total on-target earnings (including base salary and performance-based bonus potential) for this full-time position and applies to all U.S. locations, excluding benefits and other incentives. The final offer within this range will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details based on your preferred location, please discuss with your recruiter during the hiring process.
Total compensation pay range
$94,000
—
$118,000 USD
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Home Based - Americas; Home Based - APAC; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Open Role: Marketing Associate
Marketers at Canonical are brand stewards and demand creators.They transform complex open-source technology into messages, stories and strategies that shape the market understanding of our vision.
Some focus on differentiated product and portfolio positioning; others specialize in account-based engagement, partner and alliance messaging, or product-led growth. Whatever their specialization, each marketer works as part of a cross-functional unit, contributing campaigns and insights that help the company learn and grow faster.
We have a bias for action, focus efforts on the most impactful activities and take ownership of our results. We work across long buying cycles, balance storytelling with data, design experiments, track outcomes, and iterate rapidly to find what works.
Marketers at Canonical don’t just promote open source; they amplify it, ensuring our innovations reach the right people, at the right time, with clarity and purpose from developers to decision makers.
As a Marketing Associate , you won't just be watching from the sidelines; you will be hands-on from day one, collaborating with cross-functional teams to translate complex technical innovations into compelling market value.
Location:
This role will be based remote globally
What your day will look like
GTM Support:
Contribute to go-to-market planning and execution.
Storytelling:
Draft and edit compelling messaging and positioning that highlights business value for diverse target audiences.
Campaign Coordination:
Assist in developing campaign plans and content dissemination strategies to ensure our message reaches the right people.
Cross-Functional Collaboration
: Partner with other demand generation and digital teams to help optimize marketing funnels and track campaign performance.
Event & Social Support:
Work with the wider marketing team to coordinate webinars, events, and social media promotions.
What we are looking for in you
Tech Curiosity:
A genuine passion for technology and a desire to learn about open source.
Analytical Thinking:
An ability to break down complex issues and translate them into clear, actionable recommendations.
Collaboration:
Strong interpersonal skills with the ability to build relationships within a fast-paced, cross-functional environment.
Communication:
Excellent verbal and written communication skills; you enjoy storytelling and creating impactful content.
Proactive Mindset:
A self-starter who can prioritize tasks effectively and meet deadlines in a dynamic setting.
Foundational Knowledge:
A basic understanding of marketing principles or go-to-market strategies (via your degree, internships, or personal projects).
Growth Mindset:
Someone who is eager to learn, open to feedback, and not afraid to take on new challenges.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Kuala Lumpur, Malaysia
We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention.
About Intellect
Intellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental wellbeing. We're a team of psychologists, clinicians, and technologists providing an evidence-based approach to proactively help anyone, no matter where they are on their mental health journey.Our mission is to make mental health support radically more accessible, preventative & relatable, and stigma-free. Join us on our mission to reinvent how mental healthcare is being delivered
Role & Responsibilities
Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members.
Providing a range of evidenced based, professional crisis counselling services and personal support, employing de-escalation techniques and crisis intervention techniques
Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services.
Maintaining accurate and detailed call reports on key issues and referrals actioned
Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR)
Supporting in the development of appropriate crisis management plans to support callers in crisis
Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed
Ensuring smooth and diligent handover process to next shift personnel
Dedicating entire shift to intellect tasks and responsibilities only
Conducting risk assessments, including lethality assessment for suicide cases
Requirements
1 - 3 years of experience in helplines, either in a paid or voluntary capacity
Can effectively communicate in their native language
Experience working with high risk clinical situations (at risk of or affected by suicide or crisis cases) and
Ability to maintain emotional composure in high stress situations, ability to bounce back from stressful interactions and high-risk case
Plus Points if you:
have a background in mental health or emergency services
Completed training in Crisis Intervention or Suicide Prevention
can effectively communicate in more than 1 language
maintain professional indemnity insurance
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Project Manager - Ubuntu Embedded Systems at Canonical
As a project manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers.
You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams.
Location:
This role will be based remotely in the APAC region
The role entails
Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met
Successfully delivering engineering professional services for assigned projects
Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers
Assisting in the development of project statements of work
Drafting and maintaining project-specific schedules/project plans
Obtaining client agreement to the project schedule and agreed-upon work items
Ensuring projects are delivered within the time/resources/scope expectations
Managing project risk mitigation and plans
Driving technical issues to reach desired delivery outcomes
Maintaining daily and weekly communication with the client and all internal stakeholders
Managing delivery schedule of critical third-party deliverables for the project
Keeping management informed of the status of assigned projects
Identify custom engineering requests that are not part of an existing business contract
Advocating for the appropriate technologies from Canonical's product portfolio to customers
Supporting different time zones and work non-traditional hours as required to support the assigned projects
What we are looking for in you
Solid project management experience in delivering engineering services to customers managing software development teams and field engineers
Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas
Educational degree preferably in Science, Technology, Engineering, or Math
Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture
Excellent communications skills, both verbal and written, in English
Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments
PMP/PMI or PRINCE2 Practitioner Certification preferred
Ability to work non-standard work hours in support of a worldwide sales and project team
Willingness to travel up to 4 times a year for internal events
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Role
As an Engineering Manager II, you will lead a team of software engineers to create, maintain, and enhance our applications. The ideal candidate will have experience managing a team of engineers and working collaboratively with designers, product managers, and other stakeholders.
Description
This position requires someone with a passion for web development and people management. As a manager on our team, you are responsible for driving toward sound implementation and timely delivery. You are good at managing development projects that span multiple functional teams with demanding deadlines. You can overcome technical challenges daily. In addition to crafting efficient designs, you recognize the importance of architectural design and iterative feedback. In this role, you will:
Lead, mentor, and develop a high-performing engineering team, supporting career growth and creating a strong culture of ownership and continuous improvement.
Recruit and grow world-class engineering talent, ensuring the team has the right skills and capabilities to deliver impactful products.
Own the engineering roadmap in collaboration with Product Managers, Designers, and other stakeholders, translating product priorities into clear technical execution plans.
Oversee the development of new features and improvements across our Super App, while rolling up your sleeves and contributing hands-on when needed.
Partner closely with Product and Engineering teams to ensure high standards of code quality, performance, reliability, and maintainability.
Drive technical design and architecture discussions, facilitating whiteboard sessions and ensuring end-to-end integration, scalability, and user impact are considered from the start.
Conduct regular 1:1s and provide ongoing coaching, feedback, and support to help team members grow and succeed.
Stay current with emerging technologies and best practices in mobile and software development, engineering, and testing.
Key Qualifications
6+ years of experience in web development or a related field
Proven experience in leading and mentoring a team of web developers
Strong proficiency in modern web technologies including HTML, CSS, JavaScript, and relevant frameworks and libraries (e.g., React, Angular, Vue.js)
Experience with server-side programming languages such as Java, Python, or Ruby
Experience with web application frameworks such as Express.js, Django, or Laravel
Experience with database technologies such as MySQL, MongoDB, or PostgreSQL
Experience with version control systems such as Git
Familiarity with cloud-based infrastructure, such as AWS or Google Cloud
Experience with containerization and orchestration technologies such as Docker and Kubernetes
Solid understanding of software engineering principles and best practices, including Agile methodologies
Excellent problem-solving and analytical skills
Strong communication and collaboration skills
Passion for building high-quality, scalable web applications
Ability to work in a fast-paced, dynamic environment.
Nice to have
Experience with project management tools such as JIRA
Previous experience with food delivery applications
Exceptional communication, leadership, and influence skills
Strong partnership and cross-functional collaboration skills.
Benefits
Competitive compensation
Discounts on your Toters orders
First-class medical insurance
National Social Security Fund registration
Toters is an Office-First company, but hybrid work is tolerated.
Location: Guatemala City
Workplace: onsite
Recruitment Specialist will be responsible for the full recruitment cycle from sourcing up to the onboarding of new hires. Responsibilities include developing and improving recruitment strategies, leverage existing sources and coming up with new ones that can help the candidate flow, screening and interviewing applicants and reporting back the results of the different positions being filled at the IDT Guatemala location.
Good communication, great interpersonal skills, teamwork and experience recruiting different roles is desired.
Requirements
Minimum of 1.5 years of experience as recruiter or similar position.
English level 85% written and spoken.
Ability to work onsite and remote as required.
Self motivated and goal oriented person.
High proficiency with Microsoft Office suite
Experience with massive recruitment is a plus
Studies in Organizational Psychology or similar are are are a plus.
Ability to work under pressure with high level of accuracy.
Team player.
Location: Limassol
Workplace: hybrid
The Role:
We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Limassol.
The main responsibilities of the position include:
Deal with clients’ inquiries via live chat, email and telephone
Perform personal clientele analysis and taking actions as required
Handle client inquiries appropriately and ensuring that high level service is provided
Promote available products and services to clients
Develop and maintain excellent relationships with prospective and existing clients
Cooperate effectively with other departments as required
Contribute to team effort by achieving targeted results
Main requirements:
University Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Excellent oral and written skills in English
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Valid work permit required
Benefit from:
Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Speak Your Strength – Language Proficiency Check
Show Your Skills – Live Technical Session
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Singapore
We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention.
About Intellect
Intellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental wellbeing. We're a team of psychologists, clinicians, and technologists providing an evidence-based approach to proactively help anyone, no matter where they are on their mental health journey.Our mission is to make mental health support radically more accessible, preventative & relatable, and stigma-free. Join us on our mission to reinvent how mental healthcare is being delivered
Role & Responsibilities
Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members.
Providing a range of evidenced based, professional crisis counselling services and personal support, employing de-escalation techniques and crisis intervention techniques
Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services.
Maintaining accurate and detailed call reports on key issues and referrals actioned
Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR)
Supporting in the development of appropriate crisis management plans to support callers in crisis
Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed
Ensuring smooth and diligent handover process to next shift personnel
Dedicating entire shift to intellect tasks and responsibilities only
Conducting risk assessments, including lethality assessment for suicide cases
Requirements
1 - 3 years of experience in helplines, either in a paid or voluntary capacity
Can effectively communicate in their native language
Experience working with high risk clinical situations (at risk of or affected by suicide or crisis cases) and
Ability to maintain emotional composure in high stress situations, ability to bounce back from stressful interactions and high-risk case
Plus Points if you:
have a background in mental health or emergency services
Completed training in Crisis Intervention or Suicide Prevention
can effectively communicate in more than 1 language
maintain professional indemnity insurance
Location: Nicosia; Limassol
Workplace: hybrid
The Role:
You will contribute to the implementation and maintenance of the organisation's information security program, to ensure that people and information assets are adequately protected. You will also be responsible for assessing and assuring the information security of third-party suppliers and ensuring compliance with the company’s security standards.
The main responsibilities of the position include:
Identifying and addressing security violations and inefficiencies with systems and applications
Conduct due diligence of third-party service providers’ security controls, posture and products, and ensure compliance with Company policies and security posture
Perform security assessments on third-party software and service provides such as cloud services, technology vendors, or any other services outsources to a 3rd party to identify potential risk
Monitoring and seeking assurance on the level of compliance of third-party service providers to ensure the secure supply chains of information systems, identify any information security risks, and improve their information security standards and controls
Work with Legal to ensure third party contracts and service agreements contain adequate information security contractual provisions to protect information and information processing services
Make recommendations for improving controls and practices to reduce risks related to information security
Initiating and promoting activities to foster information security awareness within the company
Main requirements:
BSc/MSc in Information Security or any other related field
Minimum 1-2 years' experience in information security or a similar role
Experience in Information Security Governance and demonstrated ability to develop policies and procedures
Skilled across various areas of Information Security such as operations, physical, network, system and application security
Possess knowledge and understanding of common security frameworks and standards, such as: ISO27001, NIST CSF, NIST 800-53 etc
CompTIA Security+, ISC2 CC, EC-Council CEH – or a relevant certification in matters of cybersecurity and/or ICT will be considered an advantage
Familiar with the European General Data Protection Regulation (GDPR) and Digital Operational Resilience Act (DORA) Regulation
Strong interpersonal, organizational and team working skills
Excellent written and oral communication skills, in both English and Greek language
Ability to work as part of a team
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Brazil
Workplace: remote
MAIN PURPOSE OF THE ROLE
Are you a search engine guru? Can you find what you're looking for with just a few keywords? We have a unique opportunity for you to put your skills to the test!
Welocalize is looking for an Portuguese (Brazil) speaker in Brazil to help support our client's project as Junior Quality Coordinator.
MAIN DUTIES
You will be the junior coordinator of our Search Quality Rater project.
You will complete tasks both in Portuguese (Brazil) and English (US).
The following is a non-exhaustive list of responsibilities and areas of ownership of the Junior Quality Coordinator:
Performance Analysis
・May analyze data on quality performance, produce statistical quality reports, monitor progress, and create related documentation - with support from Quality Coordinators.
・Completes Internal Assessments.
・ Provides feedback on blind test ranges and queries coming from the team.
・ May provide ad-hoc support to raters and educate them on best practices and client’s expectations.
・Flags raters that show any behavioral concerns.
・ May analyze RCAs provided by resources and request clarifications, as necessary.
Training and support
・ May participate in the creation/review of new training material, including best practices, newsletters, webinars, and others.
Analytics, Reporting, Knowledge, and Asset Management
・May keep track of data and analyze the data.
Communication
・May attend meetings with different stakeholders as applicable - with support of Quality Coordinators.
・ Monitors raters’ queries.
Other
・ May perform other program-specific tasks needed to achieve OKRs.
Project Details
Location: Remote, Brazil-based
Hours: Part time: 20hours/week, Full time: 40hours/week
Start date: ASAP
Employment Type: Freelance/Independent Contract
REQUIRED SKILLS
Fully Proficient in Portuguese (Brazil)
Strong understanding of English
Must be located in Brazil
Strong understanding of popular culture in Portuguese (Brazil)
Must be dedicated only to "Search Quality rating program" and NOT other search or ads rating programs
Must not have current or previous experience with "Ads quality rating"
Must be the only one in your household working as a "Search Quality Rater"
Web-savvy and able to work in a fast-paced environment
Excellent online research skills
Reliable computer system and internet connection
Reliable anti-virus software (as you will be surfing the web as part of the work)
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass learning modules and a required quality test designed by our client before starting working modules and a required quality test designed by our client before starting work
When you join Welocalize, you have the opportunity to bring your career to the next level:
... receive steady volume of work and long-term partnership {where this applies}
... professional development: work on exciting projects that will empower you keep learning and growing
... work with multicultural, international team with a great variety of documents and content types
... 24-hour 6-day a week support from our Community team.
If this opportunity sounds appealing to you, apply below.
Location: Mexico City, Mexico
Workplace: remote
MAIN PURPOSE OF THE ROLE
Are you a search engine guru? Can you find what you're looking for with just a few keywords? We have a unique opportunity for you to put your skills to the test!
Welocalize is looking for an Spanish (Mexico) speaker in Mexico to help support our client's project as Junior Quality Coordinator.
MAIN DUTIES
You will be the junior coordinator of our Search Quality Rater project.
You will complete tasks both in Spanish (Mexico) and English (US).
The following is a non-exhaustive list of responsibilities and areas of ownership of the Junior Quality Coordinator:
Performance Analysis
・May analyze data on quality performance, produce statistical quality reports, monitor progress, and create related documentation - with support from Quality Coordinators.
・Completes Internal Assessments.
・ Provides feedback on blind test ranges and queries coming from the team.
・ May provide ad-hoc support to raters and educate them on best practices and client’s expectations.
・Flags raters that show any behavioral concerns.
・ May analyze RCAs provided by resources and request clarifications, as necessary.
Training and support
・ May participate in the creation/review of new training material, including best practices, newsletters, webinars, and others.
Analytics, Reporting, Knowledge, and Asset Management
・May keep track of data and analyze the data.
Communication
・May attend meetings with different stakeholders as applicable - with support of Quality Coordinators.
・ Monitors raters’ queries.
Other
・ May perform other program-specific tasks needed to achieve OKRs.
Project Details
Location: Remote, Mexico-based
Hours: 20hours/week
Start date: ASAP
Employment Type: Freelance/Independent Contract
REQUIRED SKILLS
Fully Proficient in Spanish (Mexico)
Strong understanding of English
Must be located in Mexico
Strong understanding of popular culture in Spanish (Mexico)
Must be dedicated only to "Search Quality rating program" and NOT other search or ads rating programs
Must not have current or previous experience with "Ads quality rating"
Must be the only one in your household working as a "Search Quality Rater"
Web-savvy and able to work in a fast-paced environment
Excellent online research skills
Reliable computer system and internet connection
Reliable anti-virus software (as you will be surfing the web as part of the work)
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass learning modules and a required quality test designed by our client before starting work
When you join Welocalize, you have the opportunity to bring your career to the next level:
... receive steady volume of work and long-term partnership {where this applies}
... professional development: work on exciting projects that will empower you keep learning and growing
... work with multicultural, international team with a great variety of documents and content types
... 24-hour 6-day a week support from our Community team.
If this opportunity sounds appealing to you, apply below.
ГибридГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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seniorWe leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
УдалённоHome Based - APAC; Home based - EMEA
Hanoi or Ho Chi Minh City
География найма не уточнена
Seoul
География найма не уточнена
УдалённоSupporting different time zones and work non-traditional hours as required to support the assigned projects; Home Based - APAC
География найма не уточнена
ГибридNicosia; Limassol
УдалённоjuniorMust be located in Brazil
УдалённоjuniorMexico City, Mexico; Must be located in Mexico
